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Top 50 Navigator Skills

Below we've compiled a list of the most important skills for a Navigator. We ranked the top skills based on the percentage of Navigator resumes they appeared on. For example, 12.0% of Navigator resumes contained Community Outreach as a skill. Let's find out what skills a Navigator actually needs in order to be successful in the workplace.

These are the most important skills for a Navigator:

1. Community Outreach

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high Demand
Here's how Community Outreach is used in Navigator jobs:
  • Advocated for families in need as a community outreach advocate while establishing community relationships for unity in supports.
  • Perform community outreach to increase awareness of clinic services and coordinate educational programs to increase health center utilization.
  • Involved in strategic planning for oncology service line; including development of physician relations for community outreach.
  • Make and monitor appropriate referrals and track progress and outcomes for community outreach performed
  • Organize and facilitate community outreach events to promote breast cancer awareness.
  • Partner with community organizations and agencies to enhance community outreach.
  • Created and analyzed operational reports for community outreach.
  • Spearheaded and conducted community outreach efforts.
  • Planned and attended community outreach events.
  • Conducted and provided community outreach, emergency aid, and Mass Health enrollments to Berkshire County residents.
  • Networked with local not-for-profit agencies to launch community outreach services for the orthopedic center.
  • Conduct community outreach visits to patients.
  • Case management and helping residents obtains skills that will give them long term stability , fundraising, community outreach.
  • Case Management - Educational and Employment -Refferals -Phone call outreach -Community Outreach

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1 Community Outreach Jobs

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2. Financial Assistance

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high Demand
Here's how Financial Assistance is used in Navigator jobs:
  • Utilized CHESSIE system to document family progress, court findings/outcomes and eligibility for financial assistance.
  • Linked families to services that provided emergency financial assistance to prevent eviction and/or utility shut-off.
  • Tracked temporary financial assistance for families and provided monthly projections to upper management.
  • Interviewed applicants and reviewed applications to determine eligibility for financial assistance.
  • Assist in distribution of temporary financial assistance payments.
  • Managed the Emergency Assistance Fund, which provides emergency financial assistance to people affected by lupus.
  • Assist with distribution of materials relating to food stamps, Harris Health Financial Assistance Program.
  • Follow up on financial assistance application offered by OSF Saint Anthony Medical Center.
  • Update all paperwork yearly for Financial Assistance.
  • Process Financial Assistance Application based on Income.
  • Assist in completing Financial Assistance Application.
  • Selected Achievements: Supported underinsured and uninsured patients in obtaining healthcare financing by referring them to financial assistance resources.

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10 Financial Assistance Jobs

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3. Health Care

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high Demand
Here's how Health Care is used in Navigator jobs:
  • Communicated effectively with outside health care providers to provide coverage for treatment and increased compliance regarding treatment follow-up and scheduling.
  • Screened new and existing patients for eligibility requirements for health care coverage.
  • Facilitate interaction and communication with the health care providers and patients, offer education to hospital staff about hospital s resources.
  • Guide patients through the hospital health care system and assist those patients to identify resource to overcome those needs.
  • Partnered with health care and community organizations in metro-Atlanta to host wellness fairs throughout the year for 100-150 people.
  • Scheduled EPSDT (Early And Periodic Screening Diagnosis And Treatment) exams for children preventative health care services.
  • Build working relationships, solve problems and support patients while they learn to self-navigate the health care system.
  • Presented program results and case studies to social service and health care professional at community network meeting.
  • Organized citizens around health care reform agenda to achieve metrics using strategic planning and tactics.
  • Advised students on internship opportunities, classes, and requirements for specific health care careers.
  • Help patients find ways to pay for health care services for further diagnosis and treatment.
  • Referred clients to Health Care Specialists respective to their individual medical and behavioral needs.
  • Assisted over 200 consumers to access enrollment in the health care Marketplace and Medicaid.
  • Assisted individuals through the health care continuum from prevention to end-of-life care.
  • Navigate patients through the proper channels within the health care system.
  • Assist patients to effectively and efficiently use the health care system.
  • Coordinated effective access to services throughout the health care system.
  • Provide assistance, direction and support to uninsured and underinsured patients in need of access to health care and services.
  • Assisted families with signing up for health care through the Healthcare.gov website for insurance programs.
  • Provide guidance to patients with health care needs through and around the healthcare system.

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39 Health Care Jobs

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4. Providers

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Here's how Providers is used in Navigator jobs:
  • Conduct telephonic outreach to verify member's diagnosis to Primary Care Physicians and/or Medical Group Providers.
  • Provided patients and or providers with various levels of advocacy/assistance.
  • Communicated with clients, their providers, and other collateral to exchange pertinent information and coordinate care.
  • Act as a liaison between the patient, their family and internal and/or external service providers, specialists
  • Worked alongside medical providers and staff to make certain correct referrals are created and scheduled.
  • Assist with development and implementation of HEDIS-based initiatives to outreach to members and providers.
  • Partnered with physicians, and other social service providers to address all Patient concerns.
  • Coordinate with other service providers like HRA/HASA and SSI on behalf of patients.
  • Advocated for families at scheduled appointments with agencies and other service providers.
  • Acted as the primary liaison with medical providers to ensure Client adherence.
  • Served as an essential link between patients and other care providers.
  • Coordinate with providers as to ensure quality of care for Patient.
  • Prepared outreach programs for patients and scheduled new appointments for providers.
  • Assisted medical providers and LCSW in direct patient care coordination !
  • Verified with medical providers that the appointments were kept.
  • Work with RN Site manager and primary care providers to appropriate specialist to manage co-morbidities across the cancer care continuum.
  • Complete requests from members and providers received through claims systems, voicemail, fax, paper and electronic mail.
  • Completed referrals to outpatient providers, and advocated for implementation of services to improve members quality of life.
  • Coordinate with various service providers to ensure the fulfillment of the patient's needs (i.e.
  • Answer incoming calls from members, family members, and healthcare providers.

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55 Providers Jobs

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5. Patient Care

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high Demand
Here's how Patient Care is used in Navigator jobs:
  • Maintained knowledge on insurance carriers and provider specific eligibility for patient care.
  • Developed policies and procedures related to patient care and navigation.
  • Evaluated effectiveness of patient care programs and ensured satisfaction.
  • Coordinated patient care needs among the multidisciplinary team.
  • Collaborate on developing initiatives that enhance patient care.
  • Communicate with outside facilities/offices for patient care.
  • Collaborate with Program and Medical staff to create and update patient Care Plans to ensure continuity of care.
  • Assist with distribution of materials relating to food stamps, 340b and other related patient care related material.
  • Coordinate workers compensation patients and their special approval needs and proper paperwork that promotes consistent patient care.
  • Receive referrals from providers, patient care coordinators and discharge planners to generate orders for specialist visits.
  • Work closely with Radiologists to deliver patient care in a compassionate and informative manner.
  • Streamline patient care through effective communication with Physicians and other key providers.
  • Address all cultural & personal biases required to establish complete patient care.
  • Developed the Patient Care Navigation Program for Plains Memorial Hospital.
  • Advocated for expedited patient care.
  • Conducted clinical practice review sessions to evaluate perioperative processes and patient care issues documentation is informative and complete.
  • Assist in developing a curriculum for Baby U Education Developed and implemented HWS Patient Care Plan temple within Sunrise.
  • Provide patient and family education in regards to external resources for patient care.
  • schedule appointments, coordinate health care with providers, patient care and education
  • Evaluated patient care on an on-going basis.

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51 Patient Care Jobs

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6. Community Resources

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Here's how Community Resources is used in Navigator jobs:
  • Coordinate and maintain effective relationships with community providers, partners, and local community resources.
  • Developed extensive knowledge of community resources and referred customers to appropriate agencies as necessary.
  • Facilitated a Wraparound Planning process with families to expedite access to community resources.
  • Network with other providers/organizations to generate community resources for participants.
  • Refer to community resources for necessary needed services.
  • Facilitate referrals to specialty care and community resources.
  • Identify clients in need of supplementary services and make referrals to appropriate community resources.
  • Provide direct counseling and community resources to address the patient's high risk needs.
  • Assisted patients in locating community resources and collaborations with LSW.
  • Research and referred clients to public and community resources.
  • Develop a working knowledge of community resources.
  • Connect patients with outside community resources.
  • Provide patients with community resources.
  • Assist patients in connecting with community resources and health/wellness services as refered by respecter clinical providers.
  • Identify community resources for program participants and submit referrals to different community organizations.
  • Communicated regularly with patients and families providing information about Karmanos and community resources.
  • Connect program participants to community resources that will support the goal of permanent housing acquisition (i.e.
  • Assessed patient psychosocial needs; determined best strategy to help access and secure community resources and benefits.
  • Helped patients learn to navigate the healthcare systems and to identify community resources.
  • Served as liaison between patient and community resources and government agencies.

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14 Community Resources Jobs

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7. Customer Service

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Here's how Customer Service is used in Navigator jobs:
  • Registered patients, Customer service responsibilities include providing information and referral to resources for clients in need.
  • Position required excellent customer service skills with knowledge of health insurance and medical terminology.
  • Provided excellent customer service from point of entry to destination in a timely, accurate, courteous and professional manner.
  • Provided diplomatic, tactful, creative, discreet, flexible, and resourceful customer service to patients and outside agencies.
  • Demonstrated high quality customer service including: accompanying women through their first visit to the Core Clinic setting.
  • Navigate customer service cash handling clean air properly remove any junk out of businesses homes and Parks
  • Provided customer service at front counter by answering phones and in-person inquiries regarding EDD services.
  • Organized and facilitated team meetings to improve customer service and increase employee morale.
  • Provide excellent customer service and link participants to resources in the community.
  • Build relationships with our clients and execute good customer service each appointment.
  • Provided assistance, directions and customer service to callers.
  • Assist customer service department by training new hires.
  • Handle guests needs with great customer service.
  • Provide first class customer service.
  • Subject Matter Expert (SME) in customer service (10yrs+ exp).
  • Access Center Navigator Handles a high volume of incoming and outgoing communication while providing excellent customer service.
  • Provided high level of customer service with clients and internal staff Screened clients at point of entry to determine needs.
  • Utilized complex internet and software platforms while maintaining a high level of professionalism and customer service.
  • Updated the company website and subscription of technology categories, optimizing user functionality and less dependencies on customer services.
  • Certified In Person Assistor, Customer service Representative, also Handled outreach events

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21 Customer Service Jobs

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8. Marketplace

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high Demand
Here's how Marketplace is used in Navigator jobs:
  • Screened for Medicaid and commercial insurance eligibility; completed and submitted insurance application electronically via the NYSOH marketplace.
  • Explain Marketplace application process and eligibility for tax credits and cost-sharing reductions.
  • Scanned documents into the marketplace system and entered eligibility information.
  • Uphold Marketplace Privacy and Security Standards.
  • Maintain expertise in federal and state of Florida rules and regulations related to the Affordable Care Act and Health Insurance Marketplace.
  • Educated and assisted consumers to enrolled into affordable health plans through the Health Insurance Marketplace.
  • Conduct marketing and outreach within local communities about health insurance options through the federal marketplace.
  • Explain & advise consumer's on QHP'S available in the area and the marketplace.
  • Provide information and enrollment assistance to consumers seeking coverage in the Health Insurance Marketplace.
  • Assisted people to choose plans and to enroll in Marketplace plans or Medicaid.
  • Drafted press releases and public service announcements to promote the Marketplace Program.
  • Enrolled eligible consumers into health insurance plans via Medicaid and the Marketplace.
  • Assisted uninsured consumers enroll in health insurance through the Marketplace.
  • Assist consumers filing appeals with Medicaid or the Marketplace.
  • Helped educate and enroll people into the Marketplace.
  • Assisted consumers with questions concerning the Marketplace.
  • Enroll individuals in their respective healthcare eligibility in Medicaid and/or Marketplace.
  • Assisted patients in the completion of the Health-e-Arizona (HEA) and Marketplace on-line applications.
  • Help consumers apply and renew their health insurance through the nystateof Health the Marketplace.
  • Enrolled customers in programs under the Marketplace to find best coverage.

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3 Marketplace Jobs

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9. Mental Health Services

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high Demand
Here's how Mental Health Services is used in Navigator jobs:
  • Assisted HIV+ female patients ages 13-24 in accessing primary & specialty medical care and mental health services at Mount Sinai !
  • Facilitate communication among school site, community resources, mental health services and parents.
  • Work closely with individuals with Mental Disabilities to ensure they receive frequent and sufficient mental health services and care.

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1 Mental Health Services Jobs

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10. Data Entry

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high Demand
Here's how Data Entry is used in Navigator jobs:
  • Modified and implemented tracking system that allowed for increased efficiency of all customer documentation and data entry.
  • Perform accurate data entry of patient information into reporting tools and patient management system.
  • Utilize computer applications for data entry and file management.
  • Documented all patient encounters and enters all data into web-based system, and may be responsible for performing grant-related data entry.
  • Perform data entry and complete all data records with concise patient information to ensure proper tracking of leads.
  • Performed clerical duties, such as word processing, data entry, and filing.
  • Complete accurate and timely data entry into the HMIS system.
  • Assist with performance data entry and patient satisfaction surveys.
  • Conduct data entry to the program related portal (e.g., RMA, AIRS, BTQ, TREAT).
  • Conduct data entry into to Eclinical Works, to update and maintain confidential consumer information.
  • Completed data entry for the Homeless Management Information System in a timely manner.
  • Assisted and supervised the work of volunteers/assisters by maintaining data entry for site.
  • Interviewed clients confidentially Data entry of sensitive information Explained referral programs due to eligibility Light filing daily

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5 Data Entry Jobs

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11. Social Workers

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high Demand
Here's how Social Workers is used in Navigator jobs:
  • Established and maintained regular oral and written communication with families, county social workers, and private agency staff.
  • Work as part of a team that may include psychiatrists, psychologists, psychiatric nurses, or social workers.
  • Work within a team of surgeon, nurses and social workers to coordinate services for patients.

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1 Social Workers Jobs

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12. Patient Navigation

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high Demand
Here's how Patient Navigation is used in Navigator jobs:
  • Facilitate events to provide genetic education for patients and area physicians also marketing our patient navigation and genetic testing services.
  • Maintained and analyzed data relevant to patient navigation activity for program evaluation and grant reporting purposes.
  • Assist with preparation of reports, tracking summaries and other documentation related to patient navigation activities.
  • Provided staff education related to patient navigation and social work practice.
  • Piloted new patient navigation program.
  • Assisted in creating an effective and successful first patient navigation program in the South Bay community.
  • Utilize patient navigation skills to assist Trans and GNC individuals in meeting their health care needs.
  • Trained six employees in Patient Navigation, where staff learn the effective skills in Patient Navigation.
  • Coordinate the day to day activities of the patient navigation program at UAB.
  • Provide patient navigation services to patients enrolled in PANH program.
  • Provide direct patient navigation including directions, instructions, interpretation, support and empathy.
  • Input eligible patients into the Patient Navigation Program.

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15 Patient Navigation Jobs

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13. Support Services

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high Demand
Here's how Support Services is used in Navigator jobs:
  • Home visitation and office visits are offered to Family members upon notification of assignment to offer support services.
  • Provided peer support services and intensive case management including transportation services, following a crisis event.
  • Assist families raising relatives and adoptive families providing support services and community resources.
  • Developed strategic partnerships between clients and employment opportunities, training providers, and other support services to meet mutual benefits.
  • Provide support to initiate and follow through with appointment and requirements for health care and ancillary support services.
  • Provided family navigation and support services for families seeking support in areas of youth mental health.
  • Complete career assessments, link participants with support services, education/training providers, and opportunities.
  • Provide community based support services to clients with mental health and/or substance abuse challenges.
  • Eliminated barriers to timely screening, diagnosis, treatment, and support services.
  • Direct patient's care including appointments, transportation, insurance and support services.
  • Provided personalized in-home care plan with the support services and medical care.
  • Facilitate appointments for consults and support services for patients.
  • Connected patients to Patient Support Services.
  • Participate in trainings and support services.

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4 Support Services Jobs

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14. Primary Care Services

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high Demand
Here's how Primary Care Services is used in Navigator jobs:
  • Recruited patients without health insurance and made referrals to primary care services at Montefiore Medical Center and Promesa Systems Inc.

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15. Phone Calls

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Here's how Phone Calls is used in Navigator jobs:
  • Complete administrative tasks, such as entering orders into computer, answering telephone calls, or maintaining medical or facility information.
  • Assist in completing applications and enrollment through in-person meetings, outreach events, phone calls, or interactive electronic communication.
  • Provide updates, reminders, emails, and phone calls to all employees of the health care system.
  • Support family while they are receiving Respite by completing quarterly phone calls to verify satisfaction of services.
  • Answered phone calls, emails and profiles created through the Clinical Trial matching system.
  • Provide education through monthly home visits and telephone calls to participants.
  • Assist with administrative duties including phone calls for appointments and events.
  • Provide reminder phone calls for appointments as indicated.
  • Make and receive telephone calls with non-compliant patients.
  • Managed high volume phone calls and takeout orders.
  • Answer phone calls and take messages.
  • Process inquiries from the 800 line, heart gallery website, emails, phone calls, etc.
  • Provide assistance to staff members regarding agency members coverage information via face-to face interactions, email messages or telephone calls.
  • Provide community resources to aide in the advancement of their health Weekly home visits and/or phone calls to patient
  • Answer phone calls, schedule clients, coordinate clinicians schedules, call center navigation/multi-tasking
  • Follow up post discharge phone calls with patients that returned to their homes.
  • Triaged incoming phone calls, and provided customer assistance.
  • Provided safe and free rides to potential DUI drivers Coordinated drivers and navigators on routes Answered telephone calls
  • Interpreted for Spanish clinical calls.Receptionist Answered all main line incoming and outgoing phone calls.
  • Check voicemails, and return phone calls HEDIS RADV

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2 Phone Calls Jobs

No jobs at selected location

16. Health Education

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Here's how Health Education is used in Navigator jobs:
  • Program facilitation of several other health education initiatives and programs promoting the healthy weight and nutrition of children and disease prevention.
  • Provide patients with health education and information to ensure understanding of HIV/AIDS and facilitate medical adherence.
  • Implemented harm reduction curriculum, sexual health education and general HIV education.
  • Conduct behavior change in adolescents and adults-health education and training.
  • Coordinated and facilitated weekly health education groups.
  • Facilitated youth fitness and health education sessions.
  • Promote judicious use of health care resources through health education and reinforcement of provider's treatment plan.
  • Track Patients progress through health education curriculum.
  • Deliver monthly or weekly health education.
  • Provided hospital, clinic and home-based health education relating to antiretroviral therapy adherence.
  • Created educational toolkits incorporating practices for breast health education and prevention programming.
  • Provide field based health education on a monthly or weekly basis and skills building service to patients.
  • Provide health education by providing information,discussing diagnostic tests and treatment options and answering questions.
  • Conducted intensive client outreach and public health education on lead exposure in Middlesex, Mercer, Hunterdon, and Somerset Counties.

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3 Health Education Jobs

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17. Scheduling Appointments

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Here's how Scheduling Appointments is used in Navigator jobs:
  • Provided help in obtaining Primary Care Physicians and scheduling appointments as well as accompanying member to medical visits if requested.
  • Assist patients navigating the numerous clinic processes and policies for scheduling appointments in medical, dental and behavioral clinics.
  • Provide support services to members such as scheduling appointments and work collaboratively with Health Choice Clinical Liaisons.
  • Support Front Desk Staff as needed greeting & checking in patients, scheduling appointments, processing payments.
  • Assist patients who require clearance (financial or authorizations) prior to scheduling appointments.
  • Assist patients with scheduling and rescheduling appointments in a timely basis.

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1 Scheduling Appointments Jobs

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18. Insurance Companies

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Here's how Insurance Companies is used in Navigator jobs:
  • Communicated clinical information to insurance companies in order to obtain prior authorization for medical procedures.
  • Fax referrals to appropriate specialist, contact insurance companies when necessary about referrals and authorizations.
  • Grow and maintain relationships with partner organizations, insurance companies, local governance and businesses
  • Provide clinical information to insurance companies ensuring accuracy and attention to detail.
  • Be familiar with policies of various insurance companies.
  • Work with numerous insurance companies to process pre-certifications for many different treatments.

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2 Insurance Companies Jobs

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19. Medical Records

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Here's how Medical Records is used in Navigator jobs:
  • Prepare routine correspondence and medical records for referring agencies and primary care providers.
  • Managed confidential medical records in an Electronic Medical Records system.
  • Coordinate medical records requests and verify health insurance coverage.
  • Utilized electronic medical records to record progress on residents.
  • Maintain tracking reports in electronic medical records.
  • Assisted with updating electronic medical records.
  • Assess participant medical history, visual acuity and visual field testing in the electronic medical records.
  • Obtain patient agreement to fax Medical Records to Patient PCP clinic.
  • Maintained medical records for various referral agencies and care providers.
  • Update EPIC medical records system with medical and administrative entries.
  • Perform review of medical records to identify changes.
  • Obtain all necessary medical records.
  • Maintained electronic medical records and required program documentation Held the highest percentage of curriculum topics covered with patients
  • Reviewed patient s medical records to discuss ART resistance, CD4 and viral load progress using Allscripts.

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3 Medical Records Jobs

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20. Substance Abuse

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Here's how Substance Abuse is used in Navigator jobs:
  • Coordinated inpatient psychiatric treatment and substance abuse treatment for patients.
  • Refer for specialized services (mental health, substance abuse, domestic violence) and follow-up with providers on those services.
  • Provide direct services/home visits to families affected by substance abuse who are pregnant or parenting children under six years of age.
  • Trained in substance abuse, co-occurring disorders, and the effect of employment and housing issues on mental health.
  • Counseled families dealing with various issues, including unemployment, substance abuse, physical abuse, child neglect.
  • Directed parents and caregivers of children, age 5 and under to substance abuse treatment programs.
  • Completed assessments for individuals in need of inpatient psychiatric treatment or substance abuse treatment.
  • Served as a liaison with DCFS workers and Substance Abuse programs.
  • Explained available substance abuse treatment services to clients.
  • Transport clients to and from their scheduled primary medical, substance abuse, and mental health appointments in a timely manner.
  • Complete psychosocial assessment on teens with substance abuse issues.

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11 Substance Abuse Jobs

No jobs at selected location

21. Veterans

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Here's how Veterans is used in Navigator jobs:
  • Provide assistance in case management and deliver Labor Market Information to veterans as well as providing excellent customer service.
  • Assist with Disabled Veterans Outreach Program and Local Veteran Employment Representatives.
  • Screen chronically homeless Veterans for Permanent Supportive Housing Programs.
  • Worked as one of 50 veterans providing positive support for other military veterans leaving the service and entering the general population.
  • Assessed and assisted veterans by teaching life skills, employment skills and community resources that supported reintegration through DOL grant.
  • Served as central point of contact for all Veterans and family members needing to gain access to the campus.
  • Advocated for veterans by directing them to agencies and organizations that provide care and benefits for them.
  • Assisted EDD Veterans Staff in marketing promotions of local job fairs and recruitment functions in the community.
  • Provide outreach to disabled veterans and their families to provide information and referrals to community resources.
  • Conduct as Needs Based Determination (NBD) to identify the employment for veterans.
  • Worked with Homeless Veterans, getting them into stable housing and stable income.
  • Assisted Veterans with Unemployment Insurance, Health Care, and Education.
  • Coordinate other agencies across the country that assist veterans.
  • Research legislation and issues to are important to veterans.
  • Assist Veterans with obtaining relevant documentation required forenrollment in our programming, or other programming as appropriate.
  • Co-Chaired a Stand Down serving 600+ homeless veterans in Metro-Detroit publically presenting workforce development skills.
  • Facilitate appropriate referrals and facilitate soft handoffs to other service providers for veterans not eligible for VOA of IL services.
  • Assist in finding homeless veterans a stable housing situation in order for them the succeed in life.
  • Work as a case manager with veterans in Lapeer County.
  • Assist Veterans to find benefits and refer them to proper resources on the Brainfuse VetNow webpage.

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11 Veterans Jobs

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22. Cancer Patients

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Here's how Cancer Patients is used in Navigator jobs:
  • Provided detailed information, facilitation and support to newly diagnosed cancer patients and their families.
  • Identified and provided resource referral to cancer patients/caregivers to ensure successful treatment completion.
  • Provided emotional support and short-term intervention crisis to cancer patients and their caregivers.
  • Navigated newly diagnosed breast cancer patients.
  • Work with cancer patients to eliminate barriers to their care, reduce hospital stays, and emergency room visits.
  • Worked as Nurse Breast Heath navigator monitoring breast cancer patients from diagnosis to end of treatment.
  • Meet with all newly diagnosed breast cancer patients at the time of notification of positive results.
  • Planned and facilitated educational workshops for other navigators, cancer patients, and the public.
  • Helped cancer patients find wigs to improve their self-esteem and confidence during treatment
  • Identify, facilitate and evaluate outcomes of care for cancer patients.
  • Provided valuable resources and support to newly diagnosed cancer patients.
  • Identified barriers with cancer patients.
  • Provide resources for breast cancer patients (i.e.
  • Grant Funded) Develop patient education programs and tools as well as collect data for Breast Cancer patients.

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15 Cancer Patients Jobs

No jobs at selected location

23. HIV

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Here's how HIV is used in Navigator jobs:
  • Conduct HIV testing utilizing universal precautions and conform to all state regulations regarding testing.
  • Provided field-based intensive case management for LGBTQ people living with HIV/AIDS and experiencing significant barriers to management of health care.
  • Counseled clients diagnosed with AIDS/HIV and other sexually transmitted diseases under a unified and confidential medical team.
  • Facilitate linkage to medical services for newly diagnosed or out of care HIV positive individuals.
  • Educate, empower and coach patients on how to live a healthy life with HIV.
  • Provide direct services to person who living with HIV/AIDS under supervision of Care Coordinator.
  • Assisted high risk LGBT individuals living with HIV/AIDS with med adherence using harm reduction.
  • Conduct community outreach to increase HIV testing among Black and Latino populations.
  • Provide direct services to individuals living with HIV/AIDS.
  • Provided home-based health promotion to the HIV clients.
  • Performed HIV testing and counseling.
  • Managed Part D of the Ryan White HIV grant funding !
  • Minimum/preferred Qualification: Previous experience in HIV/AIDS field, community development, and/or social services related to HIV/AIDS.
  • Provided one-on-one counseling and referrals to clients Conducted STI/HIV Testing, education, and prevention sessions.

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11 HIV Jobs

No jobs at selected location

24. Health Fairs

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Here's how Health Fairs is used in Navigator jobs:
  • Facilitated workshops/community health fairs, and related activities to distribute outreach materials and to network with appropriate community organizations.
  • Translated educational material and coordinated health fairs.
  • Represented FIT@50 Health Check program and Mountain Park Health Center at community events and health fairs.
  • Attend local community events, health fairs, and other venues to reach the targeted population.
  • Attend community meetings or health fairs to understand community issues or build relationships with community members.
  • Participate in health fairs, in-services, conferences and other promotional venues.
  • Planned and coordinated seminars, workshops, and health fairs.
  • Participate in community activities and health fairs.
  • Set up and staff local health fairs.
  • Assist in coordination of quarterly Health Fairs
  • Coordinated health fairs for 500-700 Savannah residents annually which resulted in the exchange of healthcare information for city residents.
  • Educated the public at community events such as health fairs and local events.

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3 Health Fairs Jobs

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25. ACA

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Here's how ACA is used in Navigator jobs:
  • Educate consumers/help consumers navigate through the application and enrollment process for the ACA/Health Insurance Marketplace
  • Assist individuals/families complete ACA Compliant Insurance Coverage applications.
  • Provided formal academic instruction for all aircrew specialties.
  • Officer Training, Academy of Military Science: Management, Organization, Leadership, Conflict resolution and Resource management training.
  • Maintained employee records of sick time, overtime, accruals and vacation in accordance with company policies.
  • Navigated underrepresented students from north San Diego County high school Health Care Academies toward health careers.
  • Utilized a proprietary system, TheraCall, to document patient data used for pharmaceutical claims processing.
  • Provide education on the Patient Protection and Affordable Care Act (PPACA, 2010).
  • Develop plan with students, establish academic semester goals, and review progress towards objectives.
  • Qualify consumers for available health care plans from ACA to Medicaid and others.
  • Tracked all screening and application data for RotaCare and provide completed grant reports.
  • Connected customers to Affordable Insurance through the new ACA laws
  • Host a series of workshops called Family Resource Academy.
  • Facilitated Medicaid/CHIP and ACA applications for clients.
  • Enroll consumers into ACA and expanded Medicaid.
  • Identify consumer eligibility and enrollment process for Medicaid Participate in outreach events to educate and inform individuals required by the ACA.
  • Oversee all ACA outreach workers Maintain expertise in ACA eligibility, enrollment and program requirements and follow up.
  • Assist first year, first generation, low-income Rhode Island College students strategize for academic success for PEP.
  • Developed supportive relationships with all students to help them accomplish their academic, traning and employment goals.
  • Used TACANs, VOR, celestial and grid navigation to direct the aircraft to its destination.

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26. American Cancer Society

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Here's how American Cancer Society is used in Navigator jobs:
  • Promoted nationwide, community and American Cancer Society programs, services, volunteer and partner opportunities.
  • Facilitated the Look Good Feel Better program with the American Cancer Society representative.
  • Prepare Intake forms and help with documentation for American Cancer Society.

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27. Support Groups

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Here's how Support Groups is used in Navigator jobs:
  • Managed implementation of ACS programs including on-site visitation programs and support groups.
  • Planned and facilitated educational activities for youth support groups.
  • Facilitated weekly English and Spanish women s cancer support groups to provide support to cancer patients and their families.
  • Developed and maintained ongoing linkages with community resources, schools, parent support groups and other service providers.
  • Identify and vet local and national resources, like support groups, financial and well being resources.
  • Assisted patients in finding grants, financial assistance, food services, transportation services, support groups.
  • Provided clients with transportation and assisted with medical insurance, pantry locations, support groups.
  • Lead Healthy Weight Loss support groups, in English and Spanish.
  • Provide support and information to local relative support groups.
  • Assist coordinating / promoting support groups and wellness functions.
  • Provide youth development support and facilitate parent support groups.
  • Facilitate support groups for kinship families.
  • Coordinated holiday parties for support groups.
  • Recognized for building a strong RealTime Lab brand by utilizing strategic connections to include industry leaders and support groups.
  • Developed and maintainedongoing linkages with community resources, schools, parent support groups and other serviceproviders.
  • Educated HIV/AIDS and facilities groups Represented multicultural outreach/community education events to clients Facilitated support groups
  • Provide psychosocial or emotional support either directly or by making appropiate refferals to social workers or support groups.

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7 Support Groups Jobs

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28. Special Events

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Here's how Special Events is used in Navigator jobs:
  • Organized and promoted all special events for College & Career Center including college & career fairs with 100 % school participation
  • Orchestrate and plan special events and classes for the benefit of EFMP families and community.
  • Assist with special events within the community representing University Health System.
  • Assist with planning & coordinating special events within the program.
  • Assisted with special events such as Ladies Day and Diabetes Awareness events at Lee, Owsley and Wolfe County.

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29. Hipaa

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Here's how Hipaa is used in Navigator jobs:
  • Maintained patient confidentiality in accordance with HIPAA regulations
  • Explained Independence Blue Cross Medicare lines of business and HIPAA regulations to members and potential members.
  • Follow all privacy and HIPAA rules and comply with all state and federal guidelines.
  • Collaborated with treatment providers in accordance with HIPAA regulations to promote optimal care.
  • Receive and process Patient Health Information (PHI) while maintaining HIPAA compliance.
  • Maintain strict patient confidentiality and adhere to regulations set forth by HIPAA.
  • Ensured any release of information requests were HIPAA compliant.
  • Handled Client information according to HIPAA regulation.

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30. Medical Care

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Here's how Medical Care is used in Navigator jobs:
  • Encourage previously diagnosed individuals to retain and/or re-engage in medical care.
  • Educated my clients about their medical care as well as how to access social services, empowering them to become self-sufficient.
  • Educate patients on how to navigate complex medical and social services systems to ensure full access to medical care.
  • Assist patients (primarily uninsured) to seek medical care and directed by the medical provider.
  • Provided patient education regarding access to low-cost medical care, fitness, health and nutrition.
  • Coordinate medical care with specialists, clinics, hospitals, outpatient centers and patient-support organizations.
  • Obtained needed referrals and coordinated medical care for my clients.
  • Direct patient responsibilities include navigation of patients to reduce or illuminate barriers preventing them from accessing good medical care.

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2 Medical Care Jobs

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31. GPS

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Here's how GPS is used in Navigator jobs:
  • Lead Navigator in Chase Vehicle that set daily course strategy and planned escape routes using GPS interface during tornado intercepts.
  • Monitor and record ship s movement, GPS data, deficiencies, and errors, for a 12 hour shift.
  • Trained five, 8-member teams in navigation, radar and GPS operations, and techniques of ship handling.
  • Operated ship's GPS system, radars, radios, and intercom system.
  • Supervised GPS operators in staking out the receiver & source lines.
  • Maintain and repair GPS equipment.
  • Designed offset positions in shallow areas for airgun shots and established GPS Control
  • Ensured a safe passage and location or fix using GPS "Dead Reckoning", and Celestial means.

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32. Medical Appointments

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Here's how Medical Appointments is used in Navigator jobs:
  • Provided interpretation services for Spanish-speaking clients during medical appointments.
  • Coordinate medical appointments and ancillary services for enrolled patients.
  • Assist Spanish-speaking patients with translation for medical appointments.
  • Monitor Patient health and accompaniment to medical appointments.
  • Coordinated medical appointments with Primary Care Physicians.
  • Coached patients with scheduling medical appointments and managing medical conditions such as depression, insomnia, anxiety, diabetes, etc.
  • Home health, hygiene, nutrition, medication, organize all medical appointments & procedures, run errands and transport to appointments
  • Tasked clients with setting their own medical appointments but I personally arranged medical transportation respective to their individual health issues.
  • Accompanied patients to medical appointments, HRA, HASA, and other benefit and entitlement agencies.
  • Facilitate and monitor scheduling and arranging of medical appointments for patients and their families.
  • Assist patients as they negotiate initial medical appointments.
  • Connect high risk patients with outpatient medical appointments.
  • Schedule and escort members to their medical appointments.
  • Assist with scheduling of medical appointments.
  • Assisted and empowered Russian seniors by preparing for medical appointments Facilitated communication in Russian and English among clients and providers
  • Gather demographic information, schedule initial medical case management, lab and medical appointments..

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2 Medical Appointments Jobs

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33. Public Education

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Here's how Public Education is used in Navigator jobs:
  • Implement community-based outreach and public education to recruit and promote cancer screening in geographic assignment.
  • Conduct public education about the availability of qualified health plans.
  • Conduct public education activities to raise awareness of the availability of qualified health plans through Health Insurance marketplace/Affordable Care Act.
  • Conduct public education activities to raise awareness about the Exchange and the full range of health insurance coverage options.
  • Conducted public education activities to raise awareness about options available under Medicaid, CHIP and the health insurance marketplace.
  • Conducted public education activities to raise awareness of plans provided on the exchange.
  • Develop, implement, or evaluate public education to establish constructive workshops.
  • Conduct public education activities to raise awareness about the Exchange.

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34. Health Coverage

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Here's how Health Coverage is used in Navigator jobs:
  • Provide structured patient education on health coverage, engage in follow-up conversations and offer renewal assistance for enrolled individuals.
  • Referred clinic patients to other health access and health coverage information available in Santa Clara County.
  • Educate the public about the availability of health coverage options through the Health Insurance Marketplace
  • Provide options for consumers that best fit their medical and health coverage needs.
  • Educated clinic personnel and patients about health coverage programs.
  • Assisted potential enrollees with grievances, complaints or questions regarding their health coverage or a determination related to their coverage.
  • Referred patients to the financial services department for payment and health coverage options.
  • Help individuals and families successful enroll into health coverage through the MNsure marketplace.
  • answered question in regards to Health Coverage exemptions, and how to qualify for an Hardship.

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35. Open Enrollment

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Here's how Open Enrollment is used in Navigator jobs:
  • Participated in ongoing outreach including presentations, open enrollment and community events.

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36. Emotional Support

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Here's how Emotional Support is used in Navigator jobs:
  • Gained experience in motivational interviewing and emotional support with individuals of diverse backgrounds and abilities.
  • Extend emotional support to women who are newly diagnosed, with concern about their breast or waiting to be diagnosed.
  • Provide follow-up reminder calls, serve as an emotional support, meet patient at their appointments.
  • Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
  • Provide emotional support; including before, during and after evaluations or assessments.
  • Provide emotional support and counseling related to end of life and clinical situations.
  • facilitate patient appointments, including diagnostics, specialty services and consults, as well as offering educational and emotional support.
  • Provide emotional support to individuals coping with mental challenges and to their families.

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13 Emotional Support Jobs

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37. PCP

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Here's how PCP is used in Navigator jobs:
  • Scheduled appointments for patients to see their PCP for follow up visits after being discharged from the hospital and ER room.
  • Provide linkage to medical and behavioral care such as, assisting with an initial visit with patient's PCP.
  • Find PCP and specialists recommendations that accepts patients' insurance and meets their needs.
  • Assist the patient in selecting a Primary Care Provider (PCP).
  • Accompany patients to PCP and other health care and social appointments.
  • Offer assistance in arranging an initial visit with their PCP.
  • Assigned primary care providers (PCP) to members.
  • Worked with patient PCP and arrange ER Follow-up appointment.
  • Scheduled PCP/specialty appointments Provide DOT services.
  • Covered California enrollment Assist patients with PCP changes and/or PCP enrollment Enroll qualified patients into My Health LA

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38. Hippa

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Here's how Hippa is used in Navigator jobs:
  • Remained complaint with state, federal, HIPPA and JCAHO regulatory requirements.
  • Complied with HIPPA laws and assisted members with protected health information.
  • Direct same as necessary to appropriate point person * Maintain HIPPA confidentiality
  • Manage and track patients profiles, appointments and interactions while maintaining a high level of confidentiality and adherence to HIPPA regulations.
  • Adhered to the HIPPA compliances & regulations
  • Input data into eClinical data base Maintain case records and ensure confidentiality and within HIPPA regulations.

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39. Safe Navigation

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Here's how Safe Navigation is used in Navigator jobs:
  • Supervised navigation in restricted and unfamiliar waters; ensured safe navigation at all times.
  • Trusted with the safe navigation of a $4.5 billion warship with 4,600 Sailors aboard.
  • Assigned as the assistant to the Navigator for the safe navigation of the ship.
  • Promoted to Navigator: main responsibility is the safe navigation of the vessel.

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40. Domestic Violence

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Here's how Domestic Violence is used in Navigator jobs:
  • Managed caseload of 25 patients; experience with MICA, homeless, domestic violence and other populations.
  • Assessed cases for suspicion of child abuse/neglect, domestic violence, sexual assault - mandated reporting to appropriate authorities or agencies.
  • provided domestic violence education to both victims and perpetrators who were DCF referred.

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41. Data Collection

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Here's how Data Collection is used in Navigator jobs:
  • Researched and presented data collection, gathered qualitative and quantitative data for provided services.
  • Program data collection and interpretation and presentation of outcome analysis.
  • Conducted research, data collection and background investigations.
  • Developed a data collection tool with Excel to analyzed progress and extract monthly reports.
  • Utilized AIRS InfoPath to enter progress notes for data collection.
  • Provide assessment, treatment plans, program/hospital data collection.
  • Organized and monitored data collection procedures and tracked the progress of all outreach and clinicrecruitment activities.

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2 Data Collection Jobs

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42. Premium Tax Credits

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Here's how Premium Tax Credits is used in Navigator jobs:
  • Distribute fair and impartial information about enrollment in qualified health plans and the availability of premium tax credits.
  • Provide assistance navigating the web portal, assist with Advance Premium Tax Credits (APTC) eligibility, and compare QHPs.

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43. Clinical Staff

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Here's how Clinical Staff is used in Navigator jobs:
  • Communicate with physicians and clinical staff to ensure adequate patient satisfaction.
  • Collaborate with clinical staff, care managers community providers to ensure smooth transition to the most suitable level of care.
  • Acted as liaison between clinical staff and patients to improve communication and market services to community.
  • Serve as liaison between patient, physicians, and hospital clinical staff.
  • Create collaborative relationships with patient and clinical staffs across a variety of areas within and external to the Kaiser healthcare organization.

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1 Clinical Staff Jobs

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44. Crisis Intervention

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Here's how Crisis Intervention is used in Navigator jobs:
  • Provided crisis intervention and community referral working as liaison between agencies.
  • Operated as a safety net for clients in need of crisis intervention and harm reduction.
  • Support includes but not limited to referrals, crisis intervention and counseling support.
  • Provided crisis intervention to clients.
  • Participate in the Postpartum Rounding Team Provide crisis intervention, emotional support, and resource information as needed.

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2 Crisis Intervention Jobs

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45. Treatment Plans

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Here's how Treatment Plans is used in Navigator jobs:
  • Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
  • Consulted with other staff members of DCFS regarding treatment plans as deemed appropriate by the referral agency.
  • Identify and facilitate resolution of gaps or barriers in treatment plans.
  • Review of appropriate treatment plans for payroll.
  • Develop and maintain treatment plans with clients.
  • Complete assessments and treatment plans.
  • Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials.

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2 Treatment Plans Jobs

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46. Appropriate Resources

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Here's how Appropriate Resources is used in Navigator jobs:
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
  • Assess the needs of patients; provide patient/ family education, and link patients with appropriate resources.
  • Researched appropriate resources to provide customized plans to students and families.
  • Provide support and refer to appropriate resources to enhance ability to remain in least restrictive level of care possible.

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47. Special Needs

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Here's how Special Needs is used in Navigator jobs:
  • Assisted parents whose children experienced special needs and developmental disabilities in obtaining a coordinated system of support.
  • Partnered with various doctor's office to verify need for services and address any special needs for patient and provided solutions
  • Assisted patients, including those with special needs, with locating their destination utilizing knowledge of orientation.
  • Assisted with the tutoring of certain special needs students, especially with Spanish class issues.
  • Facilitate connections between families who have special needs and systems of required care.
  • Answered calls for Special Needs Department and responded accordingly.

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48. EMR

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Here's how EMR is used in Navigator jobs:
  • Utilized EpicCare EMR software to access patients' medical chart as needed according to HIPAA regulations.
  • Utilize EMR data to identify patients with low back pain and determine patient eligibility.

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49. Treatment Options

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Here's how Treatment Options is used in Navigator jobs:
  • Educate patients and their families on disease process, the medical plan and treatment options.
  • Assist patients in understanding their diagnosis, treatment options, and the resources available.

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50. General Public

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Here's how General Public is used in Navigator jobs:
  • Assist acute care patients, ambulatory patients, family members and general public as necessary with regard to hospital related inquiries.
  • Served as primary contact on requests from patients, family members, employees and the general public.
  • Provided face-to-face and over the phone application and enrollment assistance for the general public for MNSure.

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Navigator Jobs

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20 Most Common Skills For A Navigator

Community Outreach

15.7%

Financial Assistance

11.0%

Health Care

9.7%

Providers

8.8%

Patient Care

7.8%

Community Resources

7.8%

Customer Service

5.8%

Marketplace

4.2%

Mental Health Services

3.6%

Data Entry

3.0%

Social Workers

2.9%

Patient Navigation

2.6%

Support Services

2.5%

Primary Care Services

2.5%

Phone Calls

2.5%

Health Education

2.1%

Scheduling Appointments

2.0%

Insurance Companies

1.9%

Medical Records

1.8%

Substance Abuse

1.7%
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Typical Skill-Sets Required For A Navigator

Rank Skill
1 Community Outreach 12.0%
2 Financial Assistance 8.5%
3 Health Care 7.4%
4 Providers 6.8%
5 Patient Care 6.0%
6 Community Resources 6.0%
7 Customer Service 4.5%
8 Marketplace 3.2%
9 Mental Health Services 2.7%
10 Data Entry 2.3%
11 Social Workers 2.2%
12 Patient Navigation 2.0%
13 Support Services 1.9%
14 Primary Care Services 1.9%
15 Phone Calls 1.9%
16 Health Education 1.6%
17 Scheduling Appointments 1.5%
18 Insurance Companies 1.4%
19 Medical Records 1.4%
20 Substance Abuse 1.3%
21 Veterans 1.3%
22 Cancer Patients 1.3%
23 HIV 1.3%
24 Health Fairs 1.1%
25 ACA 1.0%
26 American Cancer Society 1.0%
27 Support Groups 1.0%
28 Special Events 0.9%
29 Hipaa 0.9%
30 Medical Care 0.9%
31 GPS 0.8%
32 Medical Appointments 0.8%
33 Public Education 0.8%
34 Health Coverage 0.8%
35 Open Enrollment 0.7%
36 Emotional Support 0.7%
37 PCP 0.7%
38 Hippa 0.7%
39 Safe Navigation 0.7%
40 Domestic Violence 0.6%
41 Data Collection 0.6%
42 Premium Tax Credits 0.6%
43 Clinical Staff 0.6%
44 Crisis Intervention 0.6%
45 Treatment Plans 0.5%
46 Appropriate Resources 0.5%
47 Special Needs 0.5%
48 EMR 0.5%
49 Treatment Options 0.5%
50 General Public 0.5%
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1,613 Navigator Jobs

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