What does a navigator do?
Navigators are responsible for a ship or aircraft's navigation requiring positional awareness. Their duties include mapping out for the journey, avoiding any hazards during travel, and advising the captain or commander on estimated time en route to the destination. Navigators are involved in maintaining the ship or aircraft's communication, nautical publications and charts, navigational equipment, and meteorological device. In the air force world, modern navigators are tasked with copilot duties and employing weapons systems.
Navigator responsibilities
Here are examples of responsibilities from real navigator resumes:
- Utilize EMR data to identify patients with low back pain and determine patient eligibility.
- Provide tours and information to families considering rehabilitation at PAM.
- Provide assessment, counseling and case management to patients receiving abnormal breast imaging and malignant biopsy results.
- Advise patients on appropriate protocols for maintaining good health habits and assist patients in receiving update medication adherence.
- Provide rehabilitation, employment and training resources for eligible participants to encourage continuing participation in the labor force.
- Staff daily referrals with hospital staff to discuss medical conditions and reviewing medical charts for need Medicaid and disability applications.
- Provide nutrition counseling for individuals struggling with diabetes management, abnormal cholesterol levels, and weight loss.
- Supervise 11 DPN's and their daily functions within a 9 county region.
- Maintain privacy and confidentiality of participants and employee information following HIPPA and company guidelines.
Navigator skills and personality traits
We calculated that 19% of Navigators are proficient in Patients, Social Work, and Customer Service. They’re also known for soft skills such as Analytical skills, Writing skills, and Problem-solving skills.
We break down the percentage of Navigators that have these skills listed on their resume here:
- Patients, 19%
Advised patients on appropriate protocols for maintaining good health habits and assisted patients in receiving updated medication adherence.
- Social Work, 13%
Established and maintained regular oral and written communication with families, county social workers, and private agency staff.
- Customer Service, 9%
Position required excellent customer service skills with knowledge of health insurance and medical terminology.
- Patient Care, 8%
Maintained knowledge on insurance carriers and provider specific eligibility for patient care.
- Rehabilitation, 5%
Assisted with the placement of students in externship sites.Private Individual Private Duty NurseFairmont, WV 26554Extensive rehabilitation of stroke victim.
- Community Resources, 5%
Coordinate and maintain effective relationships with community providers, partners, and local community resources.
Common skills that a navigator uses to do their job include "patients," "social work," and "customer service." You can find details on the most important navigator responsibilities below.
Analytical skills. To carry out their duties, the most important skill for a navigator to have is analytical skills. Their role and responsibilities require that "health education specialists collect and evaluate data to determine the needs of the people they serve." Navigators often use analytical skills in their day-to-day job, as shown by this real resume: "modified and implemented tracking system that allowed for increased efficiency of all customer documentation and data entry. "
Problem-solving skills. This is an important skill for navigators to perform their duties. For an example of how navigator responsibilities depend on this skill, consider that "health education specialists and community health workers must think creatively about improving the health of the community." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a navigator: "facilitated resolution of all concerns with empathy and compassion. ".
Communication skills. navigator responsibilities often require "communication skills." The duties that rely on this skill are shown by the fact that "health education specialists and community health workers must be able to clearly convey information in health-related materials and in written proposals for programs and funding." This resume example shows what navigators do with communication skills on a typical day: "streamline patient care through effective communication with physicians and other key providers. "
The three companies that hire the most navigators are:
- Cooper University Health Care51 navigators jobs
- Comprehensive Behavioral Healthcare, Inc46 navigators jobs
- CarolinaEast43 navigators jobs
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Compare different navigators
Navigator vs. Enterprise account executive
An enterprise account executive manages the business relationships with the enterprise accounts or key accounts in an organization who sells business products. The job includes the meeting of clients for advertising and presenting campaign ideas and costings with the account planners. Aside from being skilled at planning and organizing, he/she must have experience with customer relationship management (CRM) tools and must possess excellent verbal and written communication skills, since the job develops a link between the existing client and the financial service company or advertising agency to ensure customer satisfaction.
These skill sets are where the common ground ends though. The responsibilities of a navigator are more likely to require skills like "patients," "social work," "patient care," and "rehabilitation." On the other hand, a job as an enterprise account executive requires skills like "enterprise sales," "cloud," "salesforce," and "crm." As you can see, what employees do in each career varies considerably.
On average, enterprise account executives reach similar levels of education than navigators. Enterprise account executives are 3.0% less likely to earn a Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.Navigator vs. Logistics account executive
A logistics account executive has combined expertise in the fields of sales and logistics. They are responsible for attracting clients and developing and maintaining good relationships. Executives are also responsible for the management and implementation of a product that will gain more sales. This career requires someone who can promote products and services that will generate more customers. They are often assigned to accounts that will provide new leads and packages for future customers.
Each career also uses different skills, according to real navigator resumes. While navigator responsibilities can utilize skills like "patients," "social work," "customer service," and "patient care," logistics account executives use skills like "delivery appointments," "responsive customer service," "supply chain," and "cold calls."
In general, logistics account executives achieve lower levels of education than navigators. They're 7.4% less likely to obtain a Master's Degree while being 0.1% less likely to earn a Doctoral Degree.Navigator vs. Account executive
An account executive is responsible for supporting existing clients, closing client deals, and developing sales strategies to increase the company's sales and satisfaction. An account executive must be competitive enough to keep up with the constant changes in the sales industry, including the high demands of digital marketing, a different approach to product advertising, effective negotiation, and presentation skills. An account executive also requires excellent communication skills for the successful acquisition of client accounts and immediately resolve possible complaints as they arise.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a navigator is likely to be skilled in "social work," "patient care," "rehabilitation," and "community resources," while a typical account executive is skilled in "crm," "healthcare," "sales process," and "salesforce."
Account executives make a very good living in the finance industry with an average annual salary of $78,879. On the other hand, navigators are paid the highest salary in the manufacturing industry, with average annual pay of $41,718.account executives typically earn similar educational levels compared to navigators. Specifically, they're 4.6% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.Navigator vs. Business to business sales consultant
A business-to-business sales consultant is responsible for strategizing techniques to effectively sell goods and services to the clients according to their business needs and objectives. Business-to-business sales consultants analyze the current market trends and conduct data analysis to predict sales performance and identify opportunities that would increase the company's revenues and market competitiveness. They also help the marketing team in developing promotional solutions to manage the company's image on different platforms, attracting potential clients, and enhancing brand awareness.
Types of navigator
Updated January 8, 2025
