Manufacturing Operations Leader
Operation supervisor job at Navistar
Ready to accelerate your career in the automotive industry? We're looking for a Manufacturing Operations Leader to join our dynamic production team. In this role, you'll support daily manufacturing operations, help ensure top performance across Safety, Quality, Cost, and Delivery, and contribute to building high-quality automotive products that move the world.
This is an excellent opportunity for individuals eager to learn the foundations of production management, gain hands-on experience in a fast-paced automotive environment, and grow into future leadership roles. You'll work alongside experienced professionals who will mentor and guide you as you develop your technical, operational, and leadership skills.
Responsibilities
* Support daily production operations to meet goals for Safety, Quality, Delivery, and Cost.
* Assist supervisors and team leaders in coordinating production schedules, materials, and resources.
* Monitor workflow and help identify opportunities to reduce waste, improve efficiency, and ensure smooth operations.
* Contribute to problem-solving and root cause analysis activities to resolve production issues.
* Ensure compliance with automotive quality standards and company safety procedures.
* Participate in continuous improvement initiatives such as lean manufacturing projects or process optimization.
* Collaborate with cross-functional teams to support successful product launches and process changes.
Minimum Requirements
* Bachelor's degree
* At least 6 years of production/manufacturing experience
* 1 year lead experience
OR
* Master's degree
* At least 4 years of production/manufacturing experience
* 1 year lead experience
OR
* At least 8 years of production/manufacturing experience
* 1 year lead experience
Additional Requirements
* Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)
Desired Skills
* Proven experience in automotive manufacturing, operations management, or industrial production.
* Strong teamwork and communication skills.
* Ability to stay organized, adaptable, and focused in a high-speed manufacturing setting.
* Experience with lean principles, quality systems, and safety standards.
* Strong analytical and problem-solving mindset.
* Experience in manufacturing, engineering, or operations is a plus.
Benefits and Compensation
We provide a competitive total rewards package which ensures job satisfaction both on and off the job. We offer market-based compensation, health benefits, 401(k) match, tuition assistance, EAP, legal insurance, an employee discount program, and more.
For this position, the expected salary range will be commensurate with the candidate's applicable skills, knowledge and experience.
You can learn more about our comprehensive benefits package at ********************************************
Company Overview
ABOUT TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world's leading commercial vehicle manufacturers. The Group's product portfolio comprises trucks, buses, and light-duty commercial vehicles. "Transforming Transportation Together. For a sustainable world.": this intention underlines the Company's ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group's commercial growth.
ABOUT INTERNATIONAL
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International trucks and engines and IC Bus school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit **********************
* International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.
EEO Statement
We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email ********************* to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
Auto-ApplyTeam Lead, Market Operations
Oakland, CA jobs
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position: Salary Range: $75,000 - $85,000
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Team Lead, Market Operations
San Rafael, CA jobs
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position: Salary Range: $75,000 - $85,000
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Team Lead, Market Operations - Montebello, CA
Los Angeles, CA jobs
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position: Salary Range: $72,000 - $78,000
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Team Lead, Market Operations
El Cerrito, CA jobs
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position: Salary Range: $75,000 - $85,000
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Line Lead - Parts
Houston, TX jobs
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards.
We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.
Think you've got what it takes to join our team? Keep reading below to see what we're looking for!
Position Overview:
The Line Lead, Build role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible.
What you'll be doing:
Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.
Meet or exceed inventory production goals on a daily, weekly and monthly basis.
Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.
Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values.
Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
Prevent and resolve conflict among team members.
Monitor and ensure adherence to systems, policies, procedures, and performance standards.
Review and approve identified mechanical and physical defects of incoming inventory.
Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.
Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.
Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.
Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.
Effectively manage multiple associates, including ensuring appropriate employee development and performance management.
What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
High School Diploma or GED equivalent
Experience using computers
Must be at least 18 years of age
Demonstrated functional expertise in one or more areas pertaining to Carvana's reconditioning process
Demonstrated understanding of our current reconditioning processes and lean principles
Valid unrestricted driver's license with a clean driving record in the last 3 years
Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
Ability to maintain high volume and high-quality content in a fast-paced environment.
Ability to effectively delegate tasks to team members.
Ability to communicate and interact with others effectively in a professional, courteous manner.
Ability to communicate clearly and concisely, both written and oral.
Ability to maintain high volume and high-quality content in a fast-paced environment.
Ability to multitask and prioritize effectively.
Ability to resolve complex issues with guidance from others.
Ability to work overtime and on weekends.
Ability to work variable schedule(s) as necessary.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
What we'll offer in return
Full-Time Position with a competitive salary
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy, both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Team Lead, Market Operations
Collegedale, TN jobs
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Team Lead, Market Operations
Georgia jobs
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Team Lead, Market Operations
Cleveland, TN jobs
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Team Lead, Market Operations
Knightstown, IN jobs
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Team Lead, Market Operations
Elmore, AL jobs
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Production Manager - Indy
Indianapolis, IN jobs
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country,
where our cars are inspected, perfected, and photographed before reaching the Carvana
website. Using our Carvana Certified 150-point inspection process, we're able to verify that
every vehicle meets our rigorous mechanical and cosmetic standards.
We strive to provide only the highest quality vehicles to our customers in our mission to deliver a
no-hassle, better car buying experience. We are actively looking for passionate and talented
individuals who can help us deliver on that promise.
Think you've got what it takes to join our team? Keep reading below to see what we're looking
for!
Position Overview:
This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations
within a Carvana Inspection Center. The Reconditioning Manager oversees all aspects of the vehicle
reconditioning process and directs at least five leads and up to 70 front line associates in a lean
manufacturing environment. This role will be responsible for maintaining a culture of continuous
improvement and high associate engagement while meeting quality, production, and cost objectives.
This position is not eligible for visa sponsorship.
What you'll be doing:
• Oversee day-to-day operations within the Inspection Center.
• Provide mentoring and accountability to direct reports and succession planning through
appropriate coaching, leadership development and training, and performance management.
• Participate in the development and execution of strategic plans, goals, and objectives, ensuring
alignment with those of the company.
• Ensure adherence to operating standards, systems, policies, procedures, and performance
standards.
• Create a work and team environment that inspires positive communication, team cohesion, and
adherence to Carvana's Values.
• Maintain supervisory staff by recruiting, selecting, orienting, and training employees.
• Ensure progression path training and certification processes are consistently executed.
• Train and mentor leads and associates by providing competency-based feedback.
• Ensure adequate production capacity levels for each line and assist with production planning.
• Ensure compliance with all health and safety and loss prevention guidelines.
• Provide vision and guidance to the reconditioning team in meeting performance metrics.
• Positively reinforce and engage the team regarding quality, production and cost objectives.
• Participate in and lead problem solving and continuous improvement efforts.
What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
• 5 years of management experience either in automotive or a lean manufacturing environment.
• Knowledge of lean manufacturing principles.
• Experience leading and developing associates.
• Proven ability to obtain project deliverables and company metrics.
• Ability to read, write, speak and understand English.
• Must be at least 18 years of age.
• Valid unrestricted driver's license with a clean driving record in the last 3 years
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Excellent written, verbal and interpersonal communication skills.
• Ability to work with and through teams to achieve results
• Strong analysis and decision making ability.
• Proficient computer skills.
• Ability to work overtime and on weekends.
• Ability to walk up to three miles each day.
• Requires standing for extended periods of time with frequent stretching, reaching, walking,
stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and
may have fumes or odors due to vehicle maintenance.
• Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder
heights; other lifting required from various levels.
• Requires use of safety equipment and PPO that may include but not limited to face shield or
goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
This job description is not designed to contain a comprehensive listing of activities, duties, or
responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may
change at any time with or without notice.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa
sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for
employment without regard to race, color, religion, gender, sexual orientation, gender identity or
expression, marital status, national origin, age, mental or physical disability, protected veteran
status, or genetic information, or any other basis protected by applicable law. Carvana also
prohibits harassment of applicants or employees based on any of these protected categories.
Operations Manager - Plainfield
Indianapolis, IN jobs
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.
Think you've got what it takes to join our team? Keep reading below to see what we're looking for!
Position Overview:
This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all aspects of the vehicle reconditioning process and directs at least five leads and up to 70 front line associates in a lean manufacturing environment. This role will be responsible for maintaining a culture of continuous improvement and high associate engagement while meeting quality, production, and cost objectives.
This position is not eligible for visa sponsorship.
What you'll be doing:
Oversee day-to-day operations within the Inspection Center.
Provide mentoring and accountability to direct reports and succession planning through appropriate coaching, leadership development and training, and performance management.
Participate in the development and execution of strategic plans, goals, and objectives, ensuring alignment with those of the company.
Ensure adherence to operating standards, systems, policies, procedures, and performance standards.
Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values.
Maintain supervisory staff by recruiting, selecting, orienting, and training employees.
Ensure progression path training and certification processes are consistently executed.
Train and mentor leads and associates by providing competency-based feedback.
Ensure adequate production capacity levels for each line and assist with production planning.
Ensure compliance with all health and safety and loss prevention guidelines.
Provide vision and guidance to the reconditioning team in meeting performance metrics.
Positively reinforce and engage the team regarding quality, production and cost objectives.
Participate in and lead problem solving and continuous improvement efforts.
What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
5 years of management experience either in automotive or a lean manufacturing environment.
Knowledge of lean manufacturing principles.
Experience leading and developing associates.
Proven ability to obtain project deliverables and company metrics.
Ability to read, write, speak and understand English.
Must be at least 18 years of age.
Valid unrestricted driver's license with a clean driving record in the last 3 years
Ability to maintain high volume and high-quality content in a fast-paced environment.
Excellent written, verbal and interpersonal communication skills.
Ability to work with and through teams to achieve results
Strong analysis and decision making ability.
Proficient computer skills.
Ability to work overtime and on weekends.
Ability to walk up to three miles each day.
Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
Requires use of safety equipment and PPO that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Operations Manager - Plainfield
Amboy, IN jobs
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.
Think you've got what it takes to join our team? Keep reading below to see what we're looking for!
Position Overview:
This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all aspects of the vehicle reconditioning process and directs at least five leads and up to 70 front line associates in a lean manufacturing environment. This role will be responsible for maintaining a culture of continuous improvement and high associate engagement while meeting quality, production, and cost objectives.
This position is not eligible for visa sponsorship.
What you'll be doing:
Oversee day-to-day operations within the Inspection Center.
Provide mentoring and accountability to direct reports and succession planning through appropriate coaching, leadership development and training, and performance management.
Participate in the development and execution of strategic plans, goals, and objectives, ensuring alignment with those of the company.
Ensure adherence to operating standards, systems, policies, procedures, and performance standards.
Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values.
Maintain supervisory staff by recruiting, selecting, orienting, and training employees.
Ensure progression path training and certification processes are consistently executed.
Train and mentor leads and associates by providing competency-based feedback.
Ensure adequate production capacity levels for each line and assist with production planning.
Ensure compliance with all health and safety and loss prevention guidelines.
Provide vision and guidance to the reconditioning team in meeting performance metrics.
Positively reinforce and engage the team regarding quality, production and cost objectives.
Participate in and lead problem solving and continuous improvement efforts.
What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
5 years of management experience either in automotive or a lean manufacturing environment.
Knowledge of lean manufacturing principles.
Experience leading and developing associates.
Proven ability to obtain project deliverables and company metrics.
Ability to read, write, speak and understand English.
Must be at least 18 years of age.
Valid unrestricted driver's license with a clean driving record in the last 3 years
Ability to maintain high volume and high-quality content in a fast-paced environment.
Excellent written, verbal and interpersonal communication skills.
Ability to work with and through teams to achieve results
Strong analysis and decision making ability.
Proficient computer skills.
Ability to work overtime and on weekends.
Ability to walk up to three miles each day.
Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
Requires use of safety equipment and PPO that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Production Supervisor
Lewisburg, TN jobs
Role: Production Supervisor
Duration: Full Time Perm
Our Production team is expanding and looking to add a Production Supervisor. We are looking for a dynamic and driven candidate who is interested in joining a fast-growing global company in the automotive sector.
The Production Supervisor will be responsible for managing the shift and all direct staff. To ensure the smooth running of the production process. Ensure that all products are produced to the specified specifications. Targets and deadlines are met to achieve the orders. Ensure all direct staff complies with the company's Health and Safety procedures. Other duties include:
Responsible to the plant manager, daily report of workshop indicator operation and management;
Arranging workshop internal production according to production orders;
Implementing workshop contingency plans in case of sudden emergencies;
Responsible for supervision and inspection of each station's pre-production preparations, labor discipline, work quality, production safety, and compliance of employees with the major operating instructions.
Responsible for workshop production quality and cost, controlling workshop indicators to meet the company requirements;
Responsible for implementing company management rules, briefing production, quality, and labor discipline;
Responsible for organizing analysis and improvement of difficult problems, tracking the performance, and feeding back;
Responsible for organizing statistical analysis and developing improvement measures, and tracking performance in case of indicator abnormalities in production;
Responsible for coordinating workshop daily routine and completing workshop inventory;
Responsible for developing and organizing workshop employee post training and transfer training, and multi-post development plans, and tracking the implementation results;
Responsible for monitoring the implementation of 6s and SECURITY of workshop posts, maintaining a clean, efficient, and safe working environment;
Participating in various activities to improve and solve problems to improve quality, eliminate waste, and reduce costs;
Positively understanding and monitoring all workshop environmental factors, risk factors, hazards, and their control methods;
Familiar with and supervising workshop material safety data sheets;
Other duties as assigned
Nothing in the Position Description restricts management's right to assign or re-assign duties and responsibilities to this job at any time
To qualify for this role you must meet the following:
2-5 years of experience in a leadership/supervisory role in a manufacturing environment
High School Diploma or above
Excellent verbal/written communication
Ability to work in any shift (1st, 2nd and 3rd)
Pro-active in leading a manufacturing group
Able to work different hours and shifts as needed
Team Leader (Production Supervisor)
Garden Grove, CA jobs
The Team Leader is accountable for achieving the People, Safety, Quality, Delivery, Cash and Cost (PSQDCC)targets through the disciplined and rigorous deployment of the Lean Operating Model. The Team Leader is accountable for attaining Operational Excellence across their designated area of responsibility, in line with the Performance Centre objectives. The Team Leader is accountable for creating a ‘Great Place To Work' through developing and empowering first class Team Members and driving a culture of continuous improvement, safe working and open dialogue.
Job Responsibilities
Create and sustain a culture that is aligned to the GKN Aerospace “Great Place to Work” value drivers and Culture Principles by role-modelling behaviors, motivating, encouraging and recognizing the contribution of individuals and teams
Hold Team Members and Team Leaders accountable to embody the GKNA culture principles
Be Open and Honest when appraising and managing individuals' performance whilst supporting and coaching individuals to close performance gaps
Provide opportunities for Team Members to play to their strengths; do what they do best and create on-going opportunities for learning and personal development
Exemplifying a safety-first mindset and ensuring that the GKN Aerospace Health, Safety and Environmental policies and standards are applied and that their assigned areas are a model of a world class healthy and safe working environment
Leading and developing their teams to understand the context, mechanics and the delivery of PSQDCC targets to meet customer and stakeholder commitments
Driving the disciplined and rigorous deployment of the Lean Operating Model (LOM) across their assigned areas
Active involvement in problem solving and the management system using a “Go to Gemba” approach to solve problems with the ambition that 95% of issues can be solved within the zone itself
Contributing to the Value Stream future state design, and ensuring its execution across their assigned areas
Cooperate with other Team Leaders to ensure the best performance outcomes for the entire Area
Holding the functional support staff accountable for adhering to the Global standards and enabling their zone team to meet its targets
Ensuring the disciplined execution of Daily Management and Standardized work through the conscientious adherence to Leader Standard Work
Driving and facilitating the Engagement of all team members, ensuring engagement actions are defined, implemented and followed-through
Complying with all legal and regulatory requirements and ensuring that staff are aware of the policies and their individual responsibilities and accountabilities:
The company's Equal Employment Opportunity and Affirmative Action policies
Compliance and Ethics Policy on Contracting with the United States Government in all areas of responsibility
involving direct and indirect contracting with the United States Government
Export Control regulations
Responsibility for managing a Zone budget as agreed with their Group Leader
Taking ownership when having to make difficult decisions linked to their Zone
Required Qualifications
High School Diploma or GED equivalent required.
2 years of experience in a manufacturing environment with one year of production supervision
Must be able to perform work subject to ITAR/EAR regulations and/or program requirements.
Preferred Qualification
5 years of experience in manufacturing
GKN Aerospace manufacturing experience
Bachelors Degree in Engineering or related fields
Prior experience supervising and leading production personnel
Able to demonstrate competence to undertake key tasks within their designated work zone or those in zones
within similar processes
Excellent performance as a Team member, demonstrating rigorous adherence to standardized work, and a track
record of Kaizen implementation
Self-motivated by meeting and exceeding PSQDCC performance targets
The demonstrated ability to work with various stakeholders
Demonstrated potential to lead, engage, train and develop direct reports
Lean or Six Sigma certification by a reputable certifying body or benchmark company
Aerospace supply chain experience
A passion for the Aerospace industry
Production Manager
Goshen, IN jobs
Dura-Shiloh is inspired to play a lead role in advancing safe, sustainable, and innovative mobility. Our Agile focus on product innovation and process efficiency builds expertly crafted lightweight products and mechatronic systems that deliver superior function and value.
Success is only created through the well-being of our customers, our people, and our plant. Our world continues to become more connected with mobility at the forefront of innovation. As vehicles transform to lightweight and electric platforms, Dura-Shiloh will continue to inspire and lead.
To learn more about our company, visit durashiloh.com
Our benefits include bonuses; healthcare; insurance benefits; retirement programs; paid time off plans; family and parenting leaves; tuition reimbursement; service and performance awards as well as various social and recreational activities.
Who we want:
Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data, and insights to drive continuous improvement.
Business-oriented evaluators. People who effectively interpret information to demonstrate the effects of business initiatives, regulations, management, and leadership teams.
Position Description:
The Production Manager (PM) is responsible for providing leadership and systems to efficiently operate all production, as well as provide support towards corporate initiatives. In this role, the PM will work toward continuously improving all processes focusing on the elimination of non-value add operations and waste in the supply chain while working with other departments as necessary to support these goals.
Essential Duties and Responsibilities
Ensure that the plant has a SPS strategy and roadmap leading to the achievement of lean processes and lean operating practices to achieve optimum results and consistency in each plant.
Responsible for the overall safety of all employees ensuring proper procedures are applied when working operations and maintaining a safe physical
Provide supervision and technical leadership. Coach and develop Group Leaders and Team Leaders to become business leaders.
Lead the application of SPS tools and appropriate project planning tools to improve processes, eliminate waste, and reduce cycle time. Facilitate the identification, selection, prioritization and assignment of projects with an emphasis on those that have breakthrough potential.
Be fully conversant with the operation and performance parameters of the Value Stream Unit production equipment and its effective use as a production tool from the concurrent perspective of safety, production, and quality.
Meet customer requirements for quality and delivery.
Respond quickly and effectively to direct customer requests as well as Shiloh sales and marketing requirements for information, quotation, documentation an prototype parts.
Achieving established budget
May perform other duties as needed
Supervisory Responsibilities
Manages the activities of Production Staff and all Business Unit production employees.
Qualifications:
Education and/or Experience
Bachelor's Degree in Engineering or Production Management or related technical field preferred and minimum of 5 years related experience in the automotive industry preferred.
Current Shiloh employee with appropriate experience in progressively higher positions and enrolled in classes to pursue appropriate degree necessary.
Skills and Abilities
Experience in working with MRP and other inventory systems.
Competent in working with Microsoft Office software, including Word, Excel, MPCS and PowerPoint
Ability to communicate effectively both orally and in writing.
Understanding and experience in Lean Manufacturing and Six Sigma Methods
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Conflict resolution skills
Certificates, Licenses, and Registrations
None required
What you will enjoy:
Culture that supports teamwork to deliver results.
Workplace where teams care about each other and your voice is heard.
Learning and development opportunities.
401(k) program with 4% company match
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Relocation assistance
Retirement plan
Vision insurance
Equal Employment Opportunity
Dura-Shiloh is an Equal Opportunity and Affirmative Action Employer. Shiloh is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law.
Automotive Fixed Operations Manager
Austin, TX jobs
*For a quick application text APPLY1 to 82174* *About Dent Wizard* Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.
*Job Title:* Fixed Operations Manager *Location:* Austin, TX
*Reports To:* District Manager
*Position Summary* The Fixed Operations Manager is a front-line leadership and sales role responsible for driving organic revenue growth and developing Technician talent across a limited number of worksites. This position serves as the primary liaison between customers, Technicians, and the home office, ensuring operational excellence and superior customer service.
*Essential Duties & Responsibilities* *Leadership*
* Act as team leader and mentor to Technicians, providing daily guidance and support both in-person and remotely.
* Schedule Technicians and manage workload distribution.
* Collaborate with DM/ROD/RVP to ensure staffing levels meet current and future business needs.
* Hire new Technicians and oversee onboarding for smooth integration into service operations.
* Provide technical support and share best practices to maximize Technician productivity.
* Identify high-potential Technicians and coordinate advanced or cross-training opportunities.
* Deliver balanced, real-time feedback and address performance deficiencies proactively.
* Develop and implement performance improvement plans as needed.
* Conduct formal annual performance reviews.
*Operations*
* Serve as the pivot point between customers, Technicians, and the home office.
* Initiate and maintain business relationships with auctions, rental agencies, and auto dealers.
* Expand service offerings by educating client managers and service writers on reconditioning services (e.g., PDR, bumper and wheel restoration).
* Conduct utilization reviews of client and departmental accounts on a weekly/monthly basis.
* Perform quality checks on repairs to ensure compliance with company standards and identify revenue opportunities.
* Lead monthly Technician meetings to share company updates and strategic direction.
* Continuously improve personal sales skills and industry knowledge.
*Administrative*
* Ensure compliance with facility regulatory standards and company policies.
* Maintain cleanliness and organization of company supplies, tents, vehicles, and equipment.
* Manage inventory levels and control shop waste.
* Reinforce company expectations regarding professionalism, customer service, and quality standards.
* Prepare operational updates and Technician performance reports.
*Qualifications* *Required*
* Proven experience coaching and managing team performance.
* Ability to manage multiple projects with varying timelines and priorities.
* Strong service orientation and ability to collaborate across sales channels.
* Excellent presentation and communication skills; credible and persuasive communicator.
* Solid understanding of financial results and material cost management.
* Sound judgment and problem-solving skills.
* Knowledge of local and federal environmental, health, and safety regulations.
The compensation offered for this position will depend on qualifications, experience, and geographic location.
The starting compensation is expected to be:
$55.000 - $60.000 / YearWe offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies [Benefits Highlights Booklet](
*EOE Statement: *Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at ...@dentwizard.com.
Supervisor, Lot Operations - Manheim Atlanta
College Park, GA jobs
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Supervisor, Lot Operations Management Level Supervisor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift Day Compensation
Compensation includes a base salary of $49,200.00 - $73,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
Current Shift subject to change, but currently it will be:
* Tuesday to Saturday, 11AM - 8PM
This position supervises and directs the daily activities of the lot personnel and the lot operations function for the Auction and ensures the efficient, orderly and proper staging and moving of vehicles on the lot and through the sales lanes.
Job Responsibilities:
* Assist with lot operations on a daily basis to ensure efficient operations prior to and after sale.
* Supervise the daily operation of the vehicle check-in area by supervising and coordinating the activities and the workflow of the sale lot drivers, check-in personnel, lane captains and other lot operations employees.
* Ensure efficient lot operations by coordinating the movement of vehicles from check-in to the sale lanes. Supervise flow to ensure that incoming vehicles are received, stocked-in, numerated and parked in the proper areas.
* Provide quality service and interact with customers to resolve any problems that may occur.
* Inspect and maintain lot operations equipment and ensure that it is functional and in good working condition.
* Monitor lot damage and meet with Operations Manager on a regular basis to review and resolve potential lot operations problems.
* Coordinate with Reconditioning, Check-in, Factory and Fleet/Lease departments to schedule and prepare vehicles for sale, ensure accurate and efficient vehicle check in and proper sequence of vehicles.
* Supervise and direct the work of lot operations employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties and monitoring work for accuracy and conformance to policies and procedures.
* Assist manager in counseling and disciplining employees as necessary. Under the direction of the manager, plan, monitor and evaluate employee job performance, and assist manager in conducting performance appraisals.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
* Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
* Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
* Enforce all company policies and procedures related to employee and customer conduct.
* Perform other duties as assigned by manager.
Qualifications:
* High School Diploma/GED and 5 years' experience in a related field (automotive shop preferred). The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience.
* 1+ year of experience in management, supervisory, or lead role.
* Minimum of 3 years lot operations experience preferred.
* Experience in automobile industry or the Auction business preferred.
* Strong communication and interaction skills required.
* Competent supervisory and organizational skills required.
* Good computer and software knowledge.
* Safe drivers needed; valid driver's license required.
* Ability to drive vehicles with standard and automatic transmission.
* Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat and climb.
* Manual dexterity, repetitive motion tasks.
* Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
Work Environment:
Occasional exposure to moving mechanical parts hazard, electrical shock hazard and toxic or caustic chemicals. Moderate noise level. Exposure to all weather conditions.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyStrategy Lead - Digital Strategy & Innovation
Operation supervisor job at Navistar
The Strategy Lead - Digital Strategy & Innovation is a critical leadership role responsible for guiding International Motors' next phase of digital transformation and innovation. This role ensures that technology initiatives are strategically aligned with enterprise goals and deliver measurable business value. As the Strategy Lead, you will spearhead the planning and execution of our digital strategy (including the DTO 2.0 program) and champion a culture of agility, transparency, and data-driven decision-making across both IT and business teams. You will integrate high-level strategic objectives with actionable plans (OGSM to OKR conversion), bridging the gap between business vision and technology execution. Ultimately, this role drives an innovative, customer-centric, future-ready, and sustainable digital portfolio in line with International Motors' mission to redefine transportation for a cleaner, safer world.
Responsibilities
* Strategic Planning & Alignment: Lead the development and continuous refinement of International Motors' digital strategy, ensuring alignment with overall corporate objectives and the company's vision for pioneering an innovative and scalable digital future. Facilitate annual and quarterly strategic planning (OGSM) and translate strategic objectives into actionable OKRs and key results for the Digital & IT organization.
* Portfolio Prioritization & Governance: Oversee the Digital & IT project portfolio and prioritization process, utilizing data-driven models and the DTO 2.0 prioritization framework to drive objective funding decisions. Maintain a lean, adaptive portfolio of digital initiatives that aligns with enterprise priorities and responds to changing market needs. Streamline governance processes (e.g. stage gate intake) to improve transparency and accelerate decision-making.
* Cross-Functional Collaboration: Partner closely with business domain leaders, IT delivery teams, and the PMO to ensure cross-functional alignment of digital initiatives with business needs. Establish strong communication channels and alignment between Business and IT, so that each digital initiative drives tangible business value (e.g. quality improvements, cost efficiencies, enhanced customer experience) in support of the company's strategic priorities.
* Innovation Leadership: Drive innovation across the organization by identifying emerging technology trends and new digital opportunities (e.g. AI, IoT, connected vehicle solutions). Incubate and champion innovative ideas through pilot programs or proofs-of-concept, and foster a culture of experimentation and continuous improvement. Provide thought leadership on how emerging technologies and digital solutions can create competitive advantage and support sustainable mobility goals.
* Data-Driven Insight & Decision Support: Leverage analytics and data-driven insights to inform strategy and portfolio decision. Monitor industry trends, internal performance data, and key results to identify opportunities, anticipate challenges, and develop actionable recommendations for senior leadership. Prepare and present strategic analyses and portfolio updates to executive stakeholders (e.g. CDIO and ELT), enabling informed, evidence-based decisions.
* Operating Model Evolution: Champion the evolution of International Motors' digital operating model towards greater agility and transparency. Implement best practices in lean portfolio management and agile methodology to improve execution speed and adaptability. Promote initiatives that strengthen foundational capabilities (e.g. enterprise architecture, data analytics, innovation processes) and enable effective execution of the digital strategy.
Minimum Requirements
* Bachelor's degree and at least 9 years of business development, strategy, marketing, finance, operations, engineering, or management consulting experience
* At least 2 years of lead experience
OR
* Master's degree and at least 5 years of business development, strategy, marketing, finance, operations, engineering, or management consulting experience
* At least 2 years of lead experience
OR
* At least 12 years of business development, strategy, marketing, finance, operations, engineering, or management consulting experience
* At least 2 years of lead experience
Additional Requirements
* Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)
Desired Skills
* Education & Experience: Bachelor's degree in Business, Information Systems, Computer Science, or a related field is required. A master's degree (MBA or similar) is highly valued. 10+ years of progressive experience in strategy, digital transformation, or technology leadership roles, including at least 2-3 years in a leadership capacity guiding cross-functional teams.
* Strategic Planning & Portfolio Management: Proven experience with strategic planning frameworks (such as OGSM) and translating high-level objectives into execution plans or OKRs. Hands-on experience in portfolio management or governance of technology projects, including prioritization methodologies and scorecard-driven funding decisions.
* Cross-Functional Leadership: Demonstrated ability to drive alignment between IT and business organizations. Excellent stakeholder management skills with experience leading or influencing cross-functional teams across business units, IT, finance, and operations. Capable of building credibility and rapport at all organizational levels.
* Analytical & Data-Driven Decision Making: Strong analytical and problem-solving skills, with a data-driven mindset. Comfortable using data and metrics to assess initiative impact, prioritize investments, and support recommendation. Proficiency with analytical tools and the ability to derive insights from large datasets or business cases.
* Communication & Influence: Exceptional communication skills, both written and verbal. Ability to craft clear strategic narratives and present complex information to executive audiences. Skilled in facilitating strategy workshops, writing high-quality executive presentations, and influencing senior leadership on key decisions.
* Agile & Innovative Mindset: Familiarity with modern agile delivery methodologies and a continuous improvement mindset. Able to navigate and implement changes in operating models or processes to improve agility and transparency. A passion for innovation and staying current with emerging technology trends.
Benefits and Compensation
We provide a competitive total rewards package which ensures job satisfaction both on and off the job. We offer market-based compensation, health benefits, 401(k) match, tuition assistance, EAP, legal insurance, an employee discount program, and more.
For this position, the expected salary range will be commensurate with the candidate's applicable skills, knowledge and experience.
You can learn more about our comprehensive benefits package at ********************************************
Company Overview
ABOUT TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world's leading commercial vehicle manufacturers. The Group's product portfolio comprises trucks, buses, and light-duty commercial vehicles. "Transforming Transportation Together. For a sustainable world.": this intention underlines the Company's ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group's commercial growth.
ABOUT INTERNATIONAL
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International trucks and engines and IC Bus school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit **********************
* International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.
EEO Statement
We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email ********************* to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
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