Technical Specialist jobs at Navistar - 169 jobs

International is not just building trucks - it's forging the future of mobility. As a global industry pioneer, International is assembling a team of makers, problem solvers, and future world builders. Together, we are not just imagining a better world - We're shaping it, one innovative solution at a time. As the commercial vehicle industry undertakes its most significant transformation in a century, International is on a mission to redefine transportation and is ushering in a new era of complete and sustainable transport solutions. The IT Internship will provide you with valuable experience and an opportunity to gain exposure to IT operations within a real-world business environment. At International, we offer a 12-week internship designed to give hands-on learning and professional growth opportunities. Must be available to work full 12 weeks, full-time over the summer starting mid-May Responsibilities Depending on your assignment, responsibilities could include, but are not limited to: * Assist with IT support and troubleshooting. * Dive into system administration and network tasks. * Contribute to software development projects. * Analyze data to fuel decision-making. * Explore the world of cybersecurity. * Innovative solutions. Minimum Requirements * Pursuing a Bachelor's or Master's degree Additional Requirements * Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. does not anticipate providing employment related work sponsorship for this position (e.g., H-1B or F-1 status) Desired Skills * Pursuing a degree in Computer Science, Data Science, Management Information System or related fields. * At least Sophomore standing for undergrad at the time of application * Able to work at least 12 weeks (starting the end of May or early June through August) * Previous applicable internships * Self-starter * High level of computer skills (Microsoft Applications and Internet) Benefits and Compensation We provide a competitive total rewards package which ensures job satisfaction both on and off the job. The expected compensation hourly pay ranges for hires into our campus intern openings is $27 - $32/hour. The hourly pay rate is based on year in school and is non-negotiable. You can learn more about our comprehensive benefits package at ******************************************** Company Overview ABOUT TRATON With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world's leading commercial vehicle manufacturers. The Group's product portfolio comprises trucks, buses, and light-duty commercial vehicles. "Transforming Transportation Together. For a sustainable world.": this intention underlines the Company's ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group's commercial growth. ABOUT INTERNATIONAL From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International trucks and engines and IC Bus school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit ********************** * International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah. EEO Statement We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email ********************* to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? In this position... Ford is rapidly scaling next-generation battery manufacturing, including cell-to-pack architectures for our future electric vehicles. We are seeking a Process Engineering Technical Specialist to provide technical leadership to 100+ engineers within our battery manufacturing organization and shape the production of the next generation of electric vehicles. In this role you will serve as a critical focal point for our product development teams, ensuring the manufacturing feasibility of groundbreaking battery products and act as a catalyst for innovation between our product and technology development teams and manufacturing engineering. You will directly influence the design and implementation of cutting-edge battery manufacturing processes from early concept through pilot line, launch, and high-volume production. You will benchmark industry best practices and emerging technologies in cell-to-pack battery assembly and recommend adoption paths for Ford. In this role you will serve as a critical focal point for our product development teams, ensuring the manufacturing feasibility of groundbreaking battery products and act as a catalyst for innovation between our product and technology development teams and manufacturing engineering. You will directly influence the design and implementation of cutting-edge battery manufacturing processes from early concept through pilot line, launch, and high-volume production. You will benchmark industry best practices and emerging technologies in cell-to-pack battery assembly and recommend adoption paths for Ford. What you'll do... Process Development & Industrialization * Establish a complete battery manufacturing process, for cell-to-pack assembly system. This includes designing the production line layout and implementing all manufacturing procedures and follow through to launch at the factory. * Drive design for manufacturing (DFM) for new cell-to-pack battery products by leading simultaneous engineering efforts with product, purchasing, and supplier teams, ensuring manufacturing feasibility. * Develop competitive, high-ROI automation solutions by collaborating with technology partners to improve productivity. * Collaborate with industrial engineering to define cycle time, OEE, and other key performance indicators (KPIs), and develop optimal operating and labor strategies to meet these targets. * Develop and maintain complete documentation packages for new manufacturing processes. This includes detailed process instructions, technical drawings, preventative maintenance plans, spare parts lists, and operator training manuals. * Proactively manage project schedules, budgets, and change requests to ensure projects are delivered on time, within budget, and to the required quality standards. Quality, Safety, and Compliance * Lead the development of quality control methods, including PFMEA, gauge R&R studies, and inspection procedures, creating a comprehensive control plan aligned with the overall quality strategy. * Define critical-to-quality (CTQ) characteristics, prevention/detection methods, and inspection acceptance criteria; establish inline and offline gauging strategies. * Ensure compliance with Ford's safety standards and industry best practices for high voltage battery manufacturing. Cross-Functional Collaboration * Partner with cell and pack product design teams on the following: * Influencing Design for Manufacturability (DFM): You will provide early input to design teams, collaborating to simplify designs, optimize material selection, and reduce manufacturing complexities and costs. * Addressing Tolerance Stack-up: You will analyze critical dimensions and tolerances, predict potential assembly issues, and recommend practical tolerances that balance design needs with manufacturing feasibility. * Ensuring Overall Manufacturability: You will develop and validate manufacturing processes, conduct pilot runs, and provide technical support for new product launches to ensure smooth and efficient production transitions. * Communicate effectively with team members, stakeholders, and OEM partner(s) to ensure project success and timely delivery of products. * Support problem-solving activities (8D, 5-Why, Ishikawa) for build issues, field returns, and validation of test failures. * Travel to domestic and international manufacturing facilities to collaborate with team members, oversee vendor runoff, and in-plant runoff. Launch & Continuous Improvement * Support pilot builds, pre-production, and launch events at global manufacturing sites. * Develop documentation and training for plant teams: process instructions, troubleshooting guides, maintenance best practices, and safety procedures. * Drive continuous improvement of OEE, cycle time, yield, scrap, and consumable usage. * Benchmark industry best practices and emerging technologies in battery cell-to-pack assembly and recommend adoption paths for Ford. What you'll do... Process Development & Industrialization * Establish a complete battery manufacturing process, for cell-to-pack assembly system. This includes designing the production line layout and implementing all manufacturing procedures and follow through to launch at the factory. * Drive design for manufacturing (DFM) for new cell-to-pack battery products by leading simultaneous engineering efforts with product, purchasing, and supplier teams, ensuring manufacturing feasibility. * Develop competitive, high-ROI automation solutions by collaborating with technology partners to improve productivity. * Collaborate with industrial engineering to define cycle time, OEE, and other key performance indicators (KPIs), and develop optimal operating and labor strategies to meet these targets. * Develop and maintain complete documentation packages for new manufacturing processes. This includes detailed process instructions, technical drawings, preventative maintenance plans, spare parts lists, and operator training manuals. * Proactively manage project schedules, budgets, and change requests to ensure projects are delivered on time, within budget, and to the required quality standards. Quality, Safety, and Compliance * Lead the development of quality control methods, including PFMEA, gauge R&R studies, and inspection procedures, creating a comprehensive control plan aligned with the overall quality strategy. * Define critical-to-quality (CTQ) characteristics, prevention/detection methods, and inspection acceptance criteria; establish inline and offline gauging strategies. * Ensure compliance with Ford's safety standards and industry best practices for high voltage battery manufacturing. Cross-Functional Collaboration * Partner with cell and pack product design teams on the following: * Influencing Design for Manufacturability (DFM): You will provide early input to design teams, collaborating to simplify designs, optimize material selection, and reduce manufacturing complexities and costs. * Addressing Tolerance Stack-up: You will analyze critical dimensions and tolerances, predict potential assembly issues, and recommend practical tolerances that balance design needs with manufacturing feasibility. * Ensuring Overall Manufacturability: You will develop and validate manufacturing processes, conduct pilot runs, and provide technical support for new product launches to ensure smooth and efficient production transitions. * Communicate effectively with team members, stakeholders, and OEM partner(s) to ensure project success and timely delivery of products. * Support problem-solving activities (8D, 5-Why, Ishikawa) for build issues, field returns, and validation of test failures. * Travel to domestic and international manufacturing facilities to collaborate with team members, oversee vendor runoff, and in-plant runoff. Launch & Continuous Improvement * Support pilot builds, pre-production, and launch events at global manufacturing sites. * Develop documentation and training for plant teams: process instructions, troubleshooting guides, maintenance best practices, and safety procedures. * Drive continuous improvement of OEE, cycle time, yield, scrap, and consumable usage. * Benchmark industry best practices and emerging technologies in battery cell-to-pack assembly and recommend adoption paths for Ford.

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? In this position... Ford is rapidly scaling next-generation battery manufacturing, including cell-to-pack architectures for our future electric vehicles. We are seeking a Process Engineering Technical Specialist to provide technical leadership to 100+ engineers within our battery manufacturing organization and shape the production of the next generation of electric vehicles. In this role you will serve as a critical focal point for our product development teams, ensuring the manufacturing feasibility of groundbreaking battery products and act as a catalyst for innovation between our product and technology development teams and manufacturing engineering. You will directly influence the design and implementation of cutting-edge battery manufacturing processes from early concept through pilot line, launch, and high-volume production. You will benchmark industry best practices and emerging technologies in cell-to-pack battery assembly and recommend adoption paths for Ford. You'll have... Bachelor's degree in Mechanical Engineering or relevant engineering discipline. 8+ years experience developing new automated manufacturing processes in the battery and/or automotive industry implementing large scale projects as a Manufacturing Engineer or Project Manager. Demonstrated experience with: Developing and optimizing welding or joining processes (laser, resistance, TIG/MIG, ultrasonic, etc.). Metallurgical evaluation of welds (microstructure, defects, joint design considerations). Running structured experiments and analyzing data (DoE, regression, statistical analysis). Understanding or experience in cell-to-pack assembly processes (cylindrical or prismatic form factor preferred). Experience designing mechanical equipment, fixturing, and tooling, through use of digital tools and methods with clear understanding of tolerance stack up and GD&T. Must have deep knowledge and understand of assembly systems and process flow, with the ability to identify and utilize new technologies to improve manufacturing processes. Proficiency with engineering tools and systems such as: CAD tools (e.g., CATIA, NX, 3DX) for joint and fixture reviews. Data analysis tools (e.g., Minitab, JMP, Python, MATLAB, Excel). Quality tools (PFMEA, control plans, SPC, 8D, 5-Why) Even better, you may have... Master's degree in Mechanical Engineering or relevant engineering discipline. 10+ years experience developing new automated manufacturing processes in the battery and/or automotive industry implementing large scale projects as a Manufacturing Engineer or Project Manager. Additional Details Travel: Up to 20-30% travel will be required to support pilot builds, pre-production, and launch events at Ford manufacturing sites and supplier facilities, outside of California. Work Environment: Office location will be embedded with the Long Beach based product design team, but representing the manufacturing engineering team based in Dearborn, MI. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: Immediate medical, dental, vision and prescription drug coverage Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more Vehicle discount program for employees and family members and management leases Tuition assistance Established and active employee resource groups Paid time off for individual and team community service A generous schedule of paid holidays, including the week between Christmas and New Year's Day Paid time off and the option to purchase additional vacation time. This position is a leadership level 6. For more information on salary and benefits, click here Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. #LI-Onsite #LI-DP1 What you'll do... Process Development & Industrialization Establish a complete battery manufacturing process, for cell-to-pack assembly system. This includes designing the production line layout and implementing all manufacturing procedures and follow through to launch at the factory. Drive design for manufacturing (DFM) for new cell-to-pack battery products by leading simultaneous engineering efforts with product, purchasing, and supplier teams, ensuring manufacturing feasibility. Develop competitive, high-ROI automation solutions by collaborating with technology partners to improve productivity. Collaborate with industrial engineering to define cycle time, OEE, and other key performance indicators (KPIs), and develop optimal operating and labor strategies to meet these targets. Develop and maintain complete documentation packages for new manufacturing processes. This includes detailed process instructions, technical drawings, preventative maintenance plans, spare parts lists, and operator training manuals. Proactively manage project schedules, budgets, and change requests to ensure projects are delivered on time, within budget, and to the required quality standards. Quality, Safety, and Compliance Lead the development of quality control methods, including PFMEA, gauge R&R studies, and inspection procedures, creating a comprehensive control plan aligned with the overall quality strategy. Define critical-to-quality (CTQ) characteristics, prevention/detection methods, and inspection acceptance criteria; establish inline and offline gauging strategies. Ensure compliance with Ford's safety standards and industry best practices for high voltage battery manufacturing. Cross-Functional Collaboration Partner with cell and pack product design teams on the following: Influencing Design for Manufacturability (DFM): You will provide early input to design teams, collaborating to simplify designs, optimize material selection, and reduce manufacturing complexities and costs. Addressing Tolerance Stack-up: You will analyze critical dimensions and tolerances, predict potential assembly issues, and recommend practical tolerances that balance design needs with manufacturing feasibility. Ensuring Overall Manufacturability: You will develop and validate manufacturing processes, conduct pilot runs, and provide technical support for new product launches to ensure smooth and efficient production transitions. Communicate effectively with team members, stakeholders, and OEM partner(s) to ensure project success and timely delivery of products. Support problem-solving activities (8D, 5-Why, Ishikawa) for build issues, field returns, and validation of test failures. Travel to domestic and international manufacturing facilities to collaborate with team members, oversee vendor runoff, and in-plant runoff. Launch & Continuous Improvement Support pilot builds, pre-production, and launch events at global manufacturing sites. Develop documentation and training for plant teams: process instructions, troubleshooting guides, maintenance best practices, and safety procedures. Drive continuous improvement of OEE, cycle time, yield, scrap, and consumable usage. Benchmark industry best practices and emerging technologies in battery cell-to-pack assembly and recommend adoption paths for Ford.

Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design - where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. As an Associate Service Technician, you will focus on performing Pre-Delivery Inspections (PDI), detail services, test drives, and basic repairs on Lucid vehicles before customers take delivery. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. As an Associate Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date. Lucid will reimburse the cost associated with successful completion. Responsibilities: Basic repairs on Lucid vehicles including but not limited to - remove and replace parts, body adjustments, tire and wheel exchanges, functionality testing, test driving, and work order administration on vehicles for delivery, etc. Effectively work with the appropriate software suite to properly and completely document all vehicle interactions. Perform software updates as needed on cars in the process of inspection. Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers. Learn High/Low Voltage systems Demonstrate attention to detail and passion for creating positive client experiences Ability to work remotely and support mobile service team as needed, travel may be needed Other duties as assigned Qualifications: 18+ years of age or older Able to learn the High/Low Voltage process Customer facing experience exhibiting excellent written and verbal communication skills Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software Willingness to complete Lucid provided CPR training post hire Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire Preferred Qualifications: Experience in automobile repair environments Prior experience with Pre-Delivery Inspections (PDI) Previous experience with EV diagnosis and repair Basic electronic principles Willingness to obtain ASE Certification per Lucid's Career Framework and additional required licenses (A4, A5, A6, A7) EPA 609 Certification (willing to obtain upon hire) At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.Compensation Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) Base Pay Range (hourly) $25 - $35 USD Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.) By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice. To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

What to Expect Tesla is looking for a Collision Field Technical Specialist to work on one of the most progressive vehicle brands in the world. This position will involve providing Collision technical support to our internal and external partners across the world. This team member must have expert working knowledge in frame equipment, welding, riveting, metal work, diagnostic systems and estimating platforms. This Collision Field Technical Specialist must be passionate about Collision repair processes and achieving excellence in aspects of repair. They must be a strong critical thinker and have great communication skills as they will be working with technicians, Site Leaders/Mangers, Engineers, and Senior leaders across Tesla. This position will support Tesla Collision Centers in the following locations: Santa Monica, CA; North Hollywood, CA. What You'll Do * Field based body repair technical specialist that solves field escalations at Tesla Approved Collision Centers and Tesla Collision Centers * Root cause body repair field issues and report findings to engineering teams * Answer Toolbox cases, emails, and phone calls to address body shop concerns with highest level of response and attention * Provide training and quality assurance activities to continually improve customer satisfaction * Generate weekly reports of activities and findings * Operate a variety of hand, power, and shop tools * Comply with all Tesla safety rules, guidelines, and standards What You'll Bring * Certificate from Vocational School in collision, or equivalent * Body Master Technician - 10 years of Tesla or industry experience preferred * Expert working knowledge in frame equipment, welding, riveting, metal work, diagnostic systems and estimating platforms * High level of proficiency in written and spoken English and proficiency in Microsoft Office and other cloud applications * Ability to maintain high level of confidentiality * Ability to work independently with limited supervision. 50% travel domestically and internationally based on business needs and capable of lifting 50 lbs. and drive a forklift * Valid driver's license preferred Compensation and Benefits Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: * Medical plans > plan options with $0 payroll deduction * Family-building, fertility, adoption and surrogacy benefits * Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution * Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA * Healthcare and Dependent Care Flexible Spending Accounts (FSA) * 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits * Company paid Basic Life, AD&D * Short-term and long-term disability insurance (90 day waiting period) * Employee Assistance Program * Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays * Back-up childcare and parenting support resources * Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies program * Commuter benefits * Employee discounts and perks program Expected Compensation $74,290 - $131,100/annual salary + cash and stock awards + benefits Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws. Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact ************* for ADA related questions or to request ADA accommodations. Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice . Collision Field Technical Specialist Tesla participates in the E-Verify Program

Job Description Purpose: This position exists to interface with dealers and retail customers ensuring Jayco's product warranty and service objectives are administered and accomplished in a timely, cost effective manner. Essential Functions: Communicates with customers and dealers in a professional manner to gather facts, negotiate solutions and resolve disputes. Responds to telephone and written inquiries on a wide variety of issues using SOPs in a high call volume environment. Authorizes dealer warranty work within guidelines and procedures. Authorizes repairs and supplies parts to non-Jayco repair centers. Provides information repair procedures and initiates unit returns for repair work. Provides technical service information to dealers and customers. Files incident reports for property damage, personal injury or fire. Additional Functions: Enters pertinent information into unit files. Performs other duties relating to technical service bulletins, arranging for transportation of returned parts or units, etc. Preferred Experience/ Knowledge: Knowledge of RV construction processes, warranty provisions, codes & standards, Lemon Laws, etc. Technical aptitude is required. Prior high volume call center experience is helpful. Necessary Skills & Abilities: Willingness to learn, grow and adapt to an ever changing product environment. Listening skills to thoroughly understand problems and respond appropriately in a timely manner. Desire and ability to problem solve effectively. Work Requirements: This position may require sitting, standing, working in front of a computer monitor in an open office setting approximately 95% of the day. This position regularly requires communicating with others; use of hands and fingers to operate phone, keyboard and other tools; reaching with hands and arms. This position is a full-time position, which may require some flexibility in hours and days worked. Regular attendance is required. Supervisory responsibilities: none Remote work: not available. Management reserves the right to assign or reassign duties and responsibilities to this job at any time.

About Us Point One Navigation is building the future of precise location. Our mission is to deliver a unified location platform that enables autonomy, safety, and efficiency across industries from robotics to transportation. We are a high-performance, high-collaboration team that thrives on solving complex problems, moving fast, and delivering impact. Role Outcome The Support Lead owns the quality, speed, and scalability of Point One's customer support experience. This is a player-coach role: you will personally handle complex technical support cases while simultaneously designing the foundational systems, processes, and insights that enable us to scale support as the business grows. Success in this role means: Ensure customer issues are resolved quickly and effectively, optimizing for speed to resolution and a positive customer experience. The broader organization has continuous, structured visibility into customer friction, feature demand, and satisfaction. Leadership can make informed product and prioritization decisions grounded in real customer data, not anecdotes. Immediate Areas of Focus Deliver High-Quality Technical Support Personally manage a meaningful volume of customer support tickets, prioritizing speed, accuracy, and customer confidence. Ensure consistent, high-quality customer communication, setting expectations and providing timely updates throughout the support lifecycle. Model best-in-class technical support practices for the team through hands-on participation and leadership by example. Partner closely with FAEs and/or Network Operations to resolve issues efficiently and close the loop with customers. Build the Foundation for a Scalable Support Function Define and implement a support ticket taxonomy that reflects customer use cases, technical complexity, and urgency. Establish core support metrics (e.g., response time, resolution time, backlog health) and build simple, actionable reporting. Document standard operating procedures, escalation paths, and ownership models that enable consistency without bureaucracy. Define the initial scope and structure of the customer knowledge base, including what content exists, what's missing, and how it stays current. Leverage emerging technologies (automation, AI-assisted tooling, internal dashboards) to increase support efficiency and reduce repetitive work. Surface Customer Insights Across the Company Identify patterns, recurring issues, feature requests, and friction points across support interactions. Create a lightweight process for surfacing customer patterns and insights Ensure customer feedback informs prioritization, roadmap decisions, and quality improvements. Establish Visibility Into Customer Satisfaction Define which satisfaction metrics matter most (e.g., CSAT, NPS, or alternatives) and why. Determine when and how surveys are sent to customers without creating noise or fatigue. Establish an initial baseline of customer satisfaction and trends over time. Translate qualitative and quantitative feedback into clear action items. Coach and Develop the Support Function Train and mentor new technical support representatives, setting clear expectations for technical depth, customer communication, and ownership. Model best-in-class customer interactions through your own work. Continuously raise the bar for support quality as the team grows. Qualifications Experience in a player-coach support role, owning both hands-on support and system/process design. Strong technical background in GPS/GNSS, precise localization, or closely related domains (robotics, autonomy, embedded systems, or positioning technologies). Proven customer-facing experience as a technical support with the ability to explain complex concepts clearly and confidently. Experience standing up or significantly evolving an early-stage customer support function. Ability to define metrics, processes, and documentation without over-engineering. Demonstrated ability to train, mentor, and ramp technical support team members. Comfort working cross-functionally across GTM, Product and Engineering in a fast-moving environment. Bias toward action, ownership, and continuous improvement. Our Cultural Foundation At Point One, our cultural and operating design is built around one guiding principle: we must move with extreme speed and efficiency of effort to stay in a leadership position. This environment gives people a high level of autonomy and the ability to make a real impact. It also challenges every team member to grow - both professionally and personally. Because we focus on promoting from within rather than relying on external hiring, the opportunities for advancement are tremendous for those who seek them. That said, growth only comes from delivering in the present. What matters most is the job to be done today, not the job you want tomorrow. When we all focus on today's outcomes with excellence, the path to greater responsibility and growth naturally follows. We think about our culture in two dimensions: How We Show Up Every Day These are the behaviors we expect every team member to bring to work - the foundation of being a consummate, high-output teammate: Trust / Assume Best Intent - Trust allows us to move fast. When we start from trust, we spend no time second-guessing or looking for ulterior motives and thus focus all our energy on acting. High Output, Action Oriented - Our default posture is “yes.” We bias toward action and deliver results quickly, knowing that speed and efficiency compound into impact as we unblock others around us. Divine Discontent - We're never satisfied with the status quo and are self-motivated to improve ourselves, our work, and our company. We actively seek feedback in real-time to shorten improvement cycles. No Ego, One Team - Collaboration without ego creates leverage. When we win as one team, we eliminate friction and move faster together. Self Accountability - Taking ownership is the straightest line to learning, self-improvement, and correcting our course of action. And blaming others around us is a fast path to destroying trust. Operating Principles These are the systems and norms that amplify speed and efficiency at the company level: Edge Innovation - We bias toward action over approval. Experiment, decide, and move - failure is just a step toward faster learning. No Hierarchies - We practice self-prioritization and go direct to the source. Flattening layers reduces drag and maximizes autonomy. Customer Experience First - We optimize for the end-to-end customer outcome, not functional or departmental efficiency. This focus cuts waste, aligns priorities, and ensures we spend effort where it matters most. If this role sounds like a fit, we'd love to hear from you. Apply below and join us in shaping the future of precise location.

The Business Applications Specialist serves as a functional liaison between business users and IT, supporting the effective operation of Oracle E-Business Suite (EBS) and related systems in a manufacturing environment. This position diagnoses application and process issues and assists users in resolving operational challenges. It works closely with stakeholders to improve workflows across all functional areas of the business. The specialist develops and maintains clear documentation and SOPs to support consistent business practices. The role is primarily analytical and process-focused, prioritizing business alignment and coordination over software engineering or development. In addition, this role also emphasizes EDI transaction management and process optimization to ensure critical data flows accurately and on time across internal systems and external partners. Responsibilities: Diagnose and resolve functional issues within Oracle E-Business Suite (EBS) and associated business applications. Assist end users in understanding system behavior, correcting process errors, and improving workflow efficiency. Act as a first point of contact for application-related questions and operational concerns. Analyze and document current-state business processes across functional areas, developing clear SOPs, process maps, and functional documentation to support consistency, training, and operational clarity. Maintain and update documentation to reflect system changes, evolving business practices, and approved process improvements. Partner with end users to define, document, and clearly scope new business requests, enhancements, and procedural changes. Translate business needs into well-defined functional requirements and assist with evaluating and prioritizing initiatives based on business impact and operational value. Support project planning through detailed process analysis, workflow design, documentation, and user impact assessment to ensure successful implementation and user adoption. Monitor production data feeds, identify anomalies or failures, and take proactive action to minimize operational disruptions. Participate in user acceptance testing and validate system changes to ensure functionality meets defined business requirements. Assist with root cause analysis of recurring issues and support the implementation of corrective and preventive improvements. Collaborate with IT teams, vendors, and business stakeholders to maintain system reliability, data accuracy, and consistent operational performance. Promote adherence to established processes, documented standards, and compliance requirements across all supported business functions. Monitor EDI transactions to ensure accurate and timely transmission of orders, shipments, invoices, and related documents. Identify and escalate issues impacting data flow, collaborating with internal stakeholders and external trading partners as needed. Coordinate troubleshooting efforts and communicate status updates to affected business owners. Qualifications: Bachelor's degree in Business, Information Technology, Supply Chain, or related field (or equivalent experience). 3+ years of experience in business application support or business analysis roles. Experience supporting ERP systems in a manufacturing or distribution environment. Exposure to EDI processes and transactional data flow management. Working knowledge of Oracle EBS strongly preferred. Understanding of EDI concepts and document flows (orders, ASNs, invoices, etc.). Familiarity with EDI standards such as ANSI X12 or EDIFACT. SQL skills for basic data review and validation. Experience with process mapping and documentation tools. Comfort working with structured data formats (XML, CSV, flat files). Knowledge of APIs or modern integration tools is a plus. Strong business process analysis and documentation skills. Excellent problem-solving ability and attention to detail. Confident communicator with the ability to translate technical concepts into business language. Organized and capable of managing multiple priorities. Collaborative mindset with a customer-service orientation. Ability to operate effectively in a fast-paced, production-driven environment. Working Conditions Hybrid work environment with occasional on-site presence. Standard business hours with flexibility for production-critical support. Interaction with multiple departments and external partners required. Who is M-D? At M-D Building Products, we're not just redefining industry standards; we're shaping the future of construction solutions. For over a century, our name has been synonymous with excellence in weatherstripping, floor and tile trims, perforated aluminum sheets, digital levels, and caulking solutions. What truly sets us apart is our people! They are the heartbeat of our success. We believe in the potential of every individual to make a meaningful impact. From the factory floor to the boardroom, we cultivate a culture rooted in integrity, innovation, and unwavering commitment. As a trusted leader in the construction industry, we are driven by a passion for continuous improvement and excellence. Benefits: M-D Building Products, Inc. offers a comprehensive benefits package designed to support the health and well-being of our employees. This includes Medical, Dental, and Vision coverage, access to an On-Site Clinic, and Voluntary Life Insurance options. Additionally, we offer a Lab Card Program, Group Term Life & AD&D, Flexible Spending Accounts (FSAs) for both healthcare and dependent care, and Short-Term and Long-Term Disability coverage. Employees can also take advantage of our 401(K) plan with Company Match, Paid Time Off (PTO), Tuition Reimbursement, and Education & Development programs. We prioritize mental wellness through our Employee Assistance Program (EAP) and offer a range of Voluntary Benefits, including Accident, Critical Illness, and Hospital Indemnity Insurance. At M-D Building Products, Inc., we are committed to providing equal employment opportunities for all employees and applicants. We strictly prohibit discrimination based on race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposition, or any other characteristic protected by law.

We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. The Senior Industrial Technical Support Specialist is responsible for providing advanced technical support to our authorized dealer network including fielding and resolving technical service issues, providing troubleshooting support, and authorizing warranty repairs autonomously with minimal guidance from leadership. This role develops and maintains technical troubleshooting procedures, creates technical content for new product introductions, serves as a mentor to the rest of the technical support department, and manages highly escalated or technical cases involving key accounts. Major Responsibilities: Answers inbound calls and responds to emails from Dealer Technicians including Master Technicians and answers standard to highly complex questions over the phone. Provides accurate, timely, and descriptive notes during calls. Solves routine to non-routine issues. Instructs new dealer personnel on how to navigate Generac's warranty systems and submit claims electronically. Troubleshoots with the dealer technician to resolve highly complex issues with the product in the field. Assists with on-site troubleshooting, diagnosis, and repairs as required. Gathers and prepares documentation regarding product failures for further analysis by quality and engineering teams. Other Duties assigned and the following: Mentors less experienced Industrial Technical Support Specialists. Monitors and answers emails from the Industrial Service inbox including special equipment requests. Overtime may be required depending on market conditions. Minimum Job Requirements: Associate's degree in automotive or diesel technology or equivalent experience in related technical field 7 years related technical experience in automotive repair, diesel engines, gaseous engines, or generators Knowledge / Skills / Abilities: Solid understanding of basic mechanical and electrical (AC/DC) fundamental theory. Be able to read and follow wiring diagrams and schematics. Excellent Customer Service skills. Ability to communicate verbally and in writing in a professional manner. Solid understanding and knowledge of engine diagnostics and troubleshooting of gensets. Ability to remain calm in high stress situations. Solid knowledge of Microsoft office suite. Developing leadership competencies. An ability to effectively communicate technical concepts, while taking into consideration the varying degrees of customers' technical experience. Advanced Problem-solving skills. Basic knowledge of control system programming. Preferred Job Requirements: Generac Master Certification or equivalent Bachelor's Degree in technical field Bilingual Spanish 3 years of AC or DC Electrical experience Experience working with SAP, GenService, Salesforce and windchill Great Reasons to work for Generac: Competitive Benefits: Health, Dental, Vision, 401k and many more Free onsite gym open Monday through Saturday for Generac employees We offer product loan (for up to 4 days) and discount programs Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into storm-affected areas to repair generators Make a positive impact. Generac has always been community-minded and dedicated to giving back. The company proudly offers a Volunteer Time Off program, inviting team members to participate in charitable volunteer opportunities on company time. We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days. We're an inclusive company that celebrates differences and keeps equity and respect at the forefront. Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Griffin Associates DoD Client Seeks: DoD IT Computer with 2 Years Experience * *Apply with Resume! Work Authorization/Security Clearance Department of Defense (DoD) Secret security clearance, or the ability to obtain one Required: High School or better. Pursuant to EO 14042, this position may require proof of being fully vaccinated for COVID-19. Overview Experience Required: 2 years: Computer applications and operation of existing computer programs High school diploma or equivalent. Working knowledge of Windows 10, Windows Server, Active Directory, Microsoft Office, and other personal computer software, as well as hardware. Department of Defense (DoD) 8570.1-M, Information Assurance Workforce Improvement Program baseline certification of Information Assurance Technical (IAT) Level II Computing Technology Industry Association (CompTIA) Security +. Excellent PC and network troubleshooting skills. Preferred Education and Experience Certificates of training in Windows, McAfee Host Based Security Software (HBSS) and Assured Compliance Assessment Solutions (ACAS) IT Help Desk experience. Summary/Objective Assists ensuring availability, accessibility, usability of Information Technology (IT) hardware and software. Install software on personal computers (PCs). Prepare new PCs for use, and previously used PCs for reuse. Perform routine maintenance of PC hardware and software. Responds to PC users' requests for assistance with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, and resolve or escalate for resolution. Administer PC users' IT, including ensuring compliance with security requirements. Position Type/Expected Hours of Work: Full-time, normally 40 hours per workweek Travel: None. **APPLY WITH RESUME!

Job Type: Full-time, Permanent Internal Job Title: Technical Support Analyst - Tier 1 Reports To: Team Lead, Technical Support Job Requirement(s): Travel throughout Canada and USA, 1 week per month No. of Openings: 01 “PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we've only just begun! “ The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 35 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that is where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. This role will support the PBS Install Services Team. As a Technical Support Analyst, you will provide top quality knowledge to our clients who contact our call center for issues or services providing immediate solutions and services or escalating, if necessary, to other departments. Technical Customer Service Representative is responsible for handling trouble shooting, documenting issues, training customers, and following up on incidents relating to our software/services and performing implementations. Responsibilities: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner Logging and documenting all customer interactions within our ticketing system and escalating matters as required Collaborating with other groups/departments to streamline service delivery Identify opportunities to drive process improvements that positively impact the client's experience Develop knowledge and understanding of our software and the supporting Infrastructure Achieving relevant certification in line with department needs and requirements Achieving and exceeding KPI targets and other Metrics defined by the department Available to travel at least 1 week per month throughout the US and Canada Keeping abreast of Software enhancements and new releases, by reviewing release notes Commit to an ongoing personal development and cross-training as recommended by your Team Lead Qualifications: Relevant certification or post-secondary Diploma or Degree Valid Driver's License Strong understanding of Windows 7/8/10/11 Operating Systems and Windows 2019/2022 Servers Previous experience working with Networks (TCP/IP) Basic LAN/WAN knowledge CompTIA A+ and Network + Thorough understanding of PC hardware and software as well as Microsoft Products Excellent customer service skills Problem solving and trouble shooting skills Strong documentation abilities Effective time management and organization Strong multi-tasking and prioritization Excellent verbal and written communication skills Ability to work within and meet set deadlines Strong base knowledge of industry standard business applications Willingness to commit to an ongoing system of education and cross-training What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development Internal promotion and growth opportunities Free parking Staff events Great referral bonus Staff discounts with GM, Dell, and more Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.

Penske Automotive Group is looking for an experienced IT Technician to join our team in Round Rock, Texas and help support the infrastructure of our technical organization. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As an IT Technician, you will be responsible for assisting employees with questions on the usage of technology and for installing and maintaining computer hardware, software, and networks. WHAT WE HAVE TO OFFER * Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For." * Proudly named to Glassdoor's Best Places to Work * Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match. * Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests. * Values-driven culture built on integrity, professionalism, excellence, and teamwork. WHAT WE ARE LOOKING FOR * Ability to troubleshoot technology issues for employees over the phone and in person. * Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. * Excellent communication, interpersonal, and organizational skills. * Strong work ethic with the ability to work in a fast-paced, results-driven environment. * Strong mathematical, analytical, and computer skills relevant to an Information Technology position, with at least one year of recent applicable experience. WHAT YOU CAN BRING TO THE TABLE * Commitment: Support our employees to provide the best possible customer experience by ensuring the technology is available and functioning at full capacity. * Excellence: Provide timely support, response, and resolution of technology issues. You will also be responsible for granting access and setting up and installing new devices and hardware. * Accountability: Understand and comply with all regulations that affect the IT department, and perform tasks accurately, fairly and in accordance with company policies. APPLY WITH US! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record. Competencies * Expertise in computer hardware and software systems and programs including but not limited to emails, industry specific software, telecommunications, computer networks, network administration and network installation * Ability to prioritize multiple "High Priority" request for most efficient operations * Ability to remain patient and professional when faced with difficult situations * Ability to demonstrate proper techniques for using company's technology resources * Ability to understand, and keep abreast of, regulations that impact business, customer and employee information security * Ability to wear proper safety equipment * Ability to facilitate and/or conduct technical training on use of equipment and software to employees * Extreme Computer proficiency in Microsoft Office * Excellent communication skills with the ability to communicate via face-to-face, phone, or by other means of communication * Ability to define problems, collect data, establish facts, and draw valid conclusions * Ability to process data and organize it for management analysis * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. * Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume * Ability to understand and follow work rules and procedures * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form * Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions * Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices * Ability to interact well with others and be a positive influence on morale of department, dealership and organization Supervisory Responsibility N/A Work Environment/Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Medium Work- lifting, pulling or pushing up to 50 pounds occasionally, or up to 20 pounds of force frequently, or 10 pounds of constantly as required to move objects This position will require the employee to be standing for prolonged periods of time. This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis. This position requires the ability to hear and to talk This position requires the ability to perform repetitive motion (doing the same activity over and over throughout the day) This position may encounter heat and cold when installing equipment or repairing equipment This position may encounter hazards when installing equipment or repairing equipment Position Type/Expected Hours of Work Works evenings, weekends and holidays as required. Required Education and Experience High School Diploma or equivalent; and one to two-year related experience and/or training; or equivalent combination of education and experience. Preferred Education and Experience Associate's degree (A. A.) or equivalent; and one to three-year related experience and/or training; or equivalent combination of education and experience Additional Eligibility Qualifications (Certification/Licenses/Registrations) Microsoft Certification preferred but not required

Requirements Operational Provide timely and effective support to users' inquiries and technical issues through various communication channels (e.g., phone, email, ticketing system) Troubleshoot and resolve technical problems: Diagnose and resolve hardware, software, and network-related issues. Accurately log and document all helpdesk interactions, including issue details, troubleshooting steps taken, and resolutions provided. Identify and escalate issues that require additional expertise or resources to the appropriate technical teams or higher-level support personnel, ensuring timely resolution and customer satisfaction. Contribute to the development and maintenance of a comprehensive knowledge base by documenting common issues, resolutions, and best practices for future reference and self-service support. Configure and deploy wireless and desktop phone equipment. Also, handle the configuration and maintenance of voice mailbox systems and telecom-related reporting. Assist in ongoing system audits to evaluate the utility and efficiency of the system's resources and communication components, and their effectiveness in meeting business goals and strategies. Perform other duties and tasks assigned. Background & Qualifications Formal Education & Certification Associate's degree in computer science preferred or related field and 3-4 years related training and/or experience. Knowledge of network wiring and cabling standards, use of network switches and hubs. Knowledge of relational databases. A+, MCP or MCSE Certification preferred. Microsoft Business Solutions Dynamics GP experience preferred. Telephony experience a plus Knowledge & Experience Exceptional knowledge of computer hardware, including [desktops, laptops, servers, mobile devices, network appliances, phones, and tablets] Deep-seated experience with desktop and server operating systems, including [Windows 10/11, Windows Server 2016/2019, Mac OS] Extensive application support experience with [MS Active Directory, MS Office 365, Group Policies, SentinelOne, AuthPoint] and knowledge of programming languages, including [scripting PowerShell, or command line] Working knowledge of a range of diagnostic utilities, including [ConnectWise, Dell Diagnostics, Performance Monitor, Windows Event Viewer, Disk Utilities, Imaging Tools] Demonstrated progressive experience in the management of a technical support team. Proven track record of developing and providing Service Level Agreements and Help Desk deliverables. Personal Attributes Must demonstrate passion and enthusiasm for computers and people; motivate and empower others to achieve Company goals. Outstanding Customer Service and communication skills, with a team-oriented philosophy. Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines. Exhibit strong problem-solving skills, taking ownership of assigned tasks and demonstrating resourcefulness in finding resolutions. Ability to understand issues and make systematic and rational judgments based on relevant information. Demonstrate the ability to think critically and creatively to find innovative solutions. Proactively research and explore alternative approaches to resolve complex technical issues. Self-motivated, and able to work effectively with minimal supervision. Should enjoy a fast-paced, deadline, and goal driven environment. Experience in supporting a diverse range of users with a variety of technical skills. Capable of lifting/carrying 50 lbs. and occasionally up to 75 lbs.; moderate physical activity. Salary Description $28-$33/hr

Job Description The Toyoda Gosei Group is a leading global manufacturer of rubber and plastic automotive components, safety systems and LEDs. Globally Headquartered in Japan with a network of 67 group companies in 17 countries and regions, the Group brings its extensive range of products to customers all over the world. Toyoda Gosei North America (headquartered in Troy, MI) has an opening for an IT Support Specialist in the CIS department. The IT Support Specialist functions with a high degree of autonomy under the direction of the Senior Manager-CIS, and is responsible for providing professional level CIS end user and general CIS support for Toyoda Gosei (TG) North America Corporation (TGNA) and TGNA Manufacturing Companies (NAMCs). Essential Duties and Responsibilities • Tier 1 support for printer, tablet, scan gun/RFID equipment, PC/software configuration and troubleshooting • Configure/install/setup and resolve problems with computers, printers, email and phones; escalate as needed • Provide/relay feedback to improve systems/processes/procedures to appropriate CIS team members • Support wire tracing and network cable termination • Support ticket maintenance in assigning, updating, and closing tickets as needed • Remain abreast changes in the industry, and share that knowledge appropriately (Yokoten) • Drive optimization by being actively engaged in continuous improvement efforts • Function in a highly collaborative environment where flexibility and teamwork is crucial to organizational and individual success Drive optimization by being actively engaged in continuous improvement efforts (kaizen) • This role requires the completion of other duties as assigned Required Education, Experience, and Skills Certifications and Education • Either High School diploma or GED in is required Experience • One to four years of hands-on experience in a help desk role is required • Previous experience supporting a manufacturing environment is preferred Physical Requirements • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Technology Competencies • Previous experience with wireless networks, troubleshooting and remote access is required • Proficiency with using Microsoft Office Suites 2021 is required • Familiarity with basic network topology and switches is preferred Work Environment • Office/Plant Environment Additional Competencies • Ability to consistently meet deadlines is required • Effective verbal, non-verbal, negotiation and written communication skills are required • Ability to sustain a high degree of professionalism in interacting with internal and external customers is required • Effective attention to detail, problem solving, analytical and organizational skills are required Benefits (subject to eligibility): • Hybrid Work Style (if eligible) • Insurance (Health, Dental, Vision, Prescription Drug Program) • Company Paid STD, LTD, Life, and AD&D • Generous Employer Contribution to HSA • Short and Long Term Disability • 401K Company Match • Paid Time Off/Holidays • Free Employee Assistance Plan (EAP) • Reimbursement Programs (Cellphone, Tuition, Vehicle, etc.) • Multiple Free Wellness Programs Offered

Full-time Description Day Shift! 2+ Years Experience with Heavy Equipment/Vehicle Parts inventory or operations. Need to have Equipment Parts experience to assist with parts ordering, Inventory updates, and spot-checking inventory accuracy. Ability to move parts up to 40lbs. Nice busy professional environment with people focused on operations for a major shipper of packages both large and small. Airport environment and activities requires clean background and valid drivers license. Direct Deposit every 2-weeks, Health/Vision/Dental, Holiday & PTO, 401k Salary Description $23 - $25

Job DescriptionDescription: Day Shift! 2+ Years Experience with Heavy Equipment/Vehicle Parts inventory or operations. Need to have Equipment Parts experience to assist with parts ordering, Inventory updates, and spot-checking inventory accuracy. Ability to move parts up to 40lbs. Nice busy professional environment with people focused on operations for a major shipper of packages both large and small. Airport environment and activities requires clean background and valid drivers license. Direct Deposit every 2-weeks, Health/Vision/Dental, Holiday & PTO, 401k Requirements:

Job DescriptionDescription: The IT Help Desk Specialist will provide Level 1 and 2 hardware and software support for the organization. duties to include answering, logging, and tracking helpdesk calls, documenting tickets, and escalating issues appropriately, diagnosis and repair of hardware and software problems for desktops/laptops and network devices, as well as support for wireless and desktop telecommunications equipment. Requirements: Operational Provide timely and effective support to users' inquiries and technical issues through various communication channels (e.g., phone, email, ticketing system) Troubleshoot and resolve technical problems: Diagnose and resolve hardware, software, and network-related issues. Accurately log and document all helpdesk interactions, including issue details, troubleshooting steps taken, and resolutions provided. Identify and escalate issues that require additional expertise or resources to the appropriate technical teams or higher-level support personnel, ensuring timely resolution and customer satisfaction. Contribute to the development and maintenance of a comprehensive knowledge base by documenting common issues, resolutions, and best practices for future reference and self-service support. Configure and deploy wireless and desktop phone equipment. Also, handle the configuration and maintenance of voice mailbox systems and telecom-related reporting. Assist in ongoing system audits to evaluate the utility and efficiency of the system's resources and communication components, and their effectiveness in meeting business goals and strategies. Perform other duties and tasks assigned. Background & Qualifications Formal Education & Certification Associate's degree in computer science preferred or related field and 3-4 years related training and/or experience. Knowledge of network wiring and cabling standards, use of network switches and hubs. Knowledge of relational databases. A+, MCP or MCSE Certification preferred. Microsoft Business Solutions Dynamics GP experience preferred. Telephony experience a plus Knowledge & Experience Exceptional knowledge of computer hardware, including [desktops, laptops, servers, mobile devices, network appliances, phones, and tablets] Deep-seated experience with desktop and server operating systems, including [Windows 10/11, Windows Server 2016/2019, Mac OS] Extensive application support experience with [MS Active Directory, MS Office 365, Group Policies, SentinelOne, AuthPoint] and knowledge of programming languages, including [scripting PowerShell, or command line] Working knowledge of a range of diagnostic utilities, including [ConnectWise, Dell Diagnostics, Performance Monitor, Windows Event Viewer, Disk Utilities, Imaging Tools] Demonstrated progressive experience in the management of a technical support team. Proven track record of developing and providing Service Level Agreements and Help Desk deliverables. Personal Attributes Must demonstrate passion and enthusiasm for computers and people; motivate and empower others to achieve Company goals. Outstanding Customer Service and communication skills, with a team-oriented philosophy. Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines. Exhibit strong problem-solving skills, taking ownership of assigned tasks and demonstrating resourcefulness in finding resolutions. Ability to understand issues and make systematic and rational judgments based on relevant information. Demonstrate the ability to think critically and creatively to find innovative solutions. Proactively research and explore alternative approaches to resolve complex technical issues. Self-motivated, and able to work effectively with minimal supervision. Should enjoy a fast-paced, deadline, and goal driven environment. Experience in supporting a diverse range of users with a variety of technical skills. Capable of lifting/carrying 50 lbs. and occasionally up to 75 lbs.; moderate physical activity.

Job Description Precision Resources, a division of the Trimarc Group, Inc. is currently searching for an experienced Desktop Support Technician to join a Birmingham-based client. This is an excellent contract to permanent opportunity with one of Birmingham's premier employers. Pay ranges from $22 to $26 hourly - depending on how well someone aligns with the role. Qualified individuals will be able to: Provide advanced support of computer systems and other hardware peripherals. Interact with users and provides clear and useful instruction and training. Proactively support current needs, maintains awareness of possible future needs and clearly communicates these needs to the client as well as management. Provide detailed problem resolutions, logs progress and actively monitors issues assigned to them in the incident tracking system. Maintain a solid working knowledge of all the equipment and systems in use at assigned sites. Position Requirements: Minimum of 2 to 4 years of hands-on support experience - in an Enterprise environment. Experienced with system image creation and deployment preferred. Highly proficient in the operation and functionality of Microsoft Windows Operating Systems and Microsoft Office applications. Skilled in advanced technical deductive problem solving and can promptly detect, analyze and resolve computer software and network problems - sometimes with little time or data. Ability to manage difficult client situations, responds promptly to client needs and solicits client feedback to improve service. Demonstrates professional verbal and written communication skills, able to speak with authority and can provide accurate and detailed written reports and documentation. Shows leadership as a team player and is expected and encouraged to participate in a team-oriented environment and mentor less-experienced team members. US Citizen or Green Card holder only!Client will not provide sponsorship. Third party candidates will not be considered. Apply directly: https://evoportalus.tracker-rms.com/PrecisionResources/MyLite?id=1285 View all of our open positions atwww.precisionresources.org/careers Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals in the southeast. Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results. We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients. From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now! POSITION OVERVIEWThe Associate provides local support, with guidance, for the network infrastructure needs in internal and external IT systems or environments. This role has current Hybrid Workplace flexibility local to our Long Beach, CA office location. Candidate must be available and willing to work in-person two times per week. URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. Base Salary Range The salary range for the Coastal Region is $77,690.00 to $95,970.00 with the possibility of a discretionary bonus. The range is based on market pay structures, but individual salaries are determined by factors such as business considerations, local market conditions, internal equity, and candidate qualifications including skills, education, and experience. Essential Duties and Responsibilities * Support the Local Area Network (LAN) and related equipment for assigned office(s). * Evaluate network performance data to ensure sufficient availability, to identify network related issues, or determine if alerts are false positives. * Respond to requests to configure security settings and grant access permissions for internal staff. * Collaborate with application development to troubleshoot issues for client based solutions. * Assist with severity 1 issues for client based solutions during production to ensure solution is restored in a timely manner. * Install, repair and replace hardware from vendors on physical servers within datacenters. * Configure, test, and troubleshoot software to ensure upkeep within ITO standards. * Provide back end phone system support relating to connectivity and configuration. * Provide input to determine budgeting needs for purchasing new equipment including, hardware for virtual servers, storage space, phone equipment, hubs, switches and related technical equipment. * Back up systems/databases, file shares and email accounts and respond to requests to restore data as needed. * Create and update technical and/ or procedural documentation on the portal (SharePoint). * Actively monitor the global Infrastructure team ticket queue and assign tickets to the correct team member within a specified time frame, ensuring adherence to SLAs (service level agreements). * Stay updated on network related technologies and make recommendations for hardware and software products to the team for review. * Work with software/hardware vendors on contract renewals, updates and issues. * Provide training and knowledge sharing to new team members, ensuring instructions are clearly explained and understood. * Proactively communicates with upper management to provide updates and report issues in a timely manner. * Works with manager in completing own annual goal setting and performance review in a timely manner. * Participate in ad-hoc IT Operations related projects or assignments, as needed. Qualifications - Education and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Documentation: Ability to create detailed documentation in a standardized format and follow detailed documentation instructions. * Technical Knowledge: Basic knowledge of various technologies required for the specific role (i.e., LAN/WAN, storage and back-up software, Citrix). * Time Management: Ability to prioritize competing demands and manage multiple concurrent tasks. * Verbal Communication: Ability to compose and verbally deliver information of varying levels, using appropriate grammar, tone, inflection and non-verbal cues, while also listening to and correctly deciphering verbal communication delivered by others. * Written Communication: Ability and capacity to communicate ideas, facts and data in writing using appropriate grammar, syntax and sentence structure. * Analytical Thinking: Ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way. * Results Oriented: Ability to strive for optimal results by taking responsibility for timeliness, commitment to task and adherence to performance standards. * Ethics & Integrity: Ability to behave in a trustworthy & transparent manner. * Teamwork & Cooperation: Ability to work cooperatively with others and be part of a team. * Self-Control: Ability to keep emotions under control and to restrain from negative actions or behaviors. * Information Seeking: Ability to gain a deeper understanding of work related issues or events by making a concerted effort to gather information and seek out development opportunities. * Initiative: Ability to go above and beyond in order to improve or enhance job results. * Quality Control: Ability to monitor and check work related information and deliverables ensuring high quality and accuracy. * Customer Service: Ability to understand and help/assist both internal and external customers and meet their needs. * Flexibility/Adaptability: Ability to adapt to and work effectively within a variety of situations, individuals or groups, as well as understand and appreciate different and opposing perspectives. * Organizational Commitment: Ability and willingness to align his/her own behavior with the needs, priorities and goals of the organization. EDUCATION AND EXPERIENCE * Must have a baccalaureate degree in a technical field (computer science, computer engineering, information technology, information systems, etc.) from an accredited U.S. college or university, or equivalent foreign institution. * One to three years of related work experience preferred. * ITIL Certification required within 90 days of hire. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek At URBAN SCIENCE, we are committed to providing an employee experience that is inclusive and welcoming. We recognize that a wide range of perspectives and world views fosters better outcomes. We work diligently to ensure that our policies, practices, and procedures relating to hiring, training, development, career opportunities, and salary are administered equitably. We operate in accordance with all applicable employment laws and hold our employees accountable to do the same. We do not discriminate in any aspect of the employment relationship based on race, color, religion, creed, national origin, ancestry, sexual orientation, disability, weight, gender, gender identity, gender expression, age, or other protected characteristics.