Navy Army Community Credit Union jobs

Responsible for all escalated electronic service and debit/credit card calls by providing a high level of quality service while serving members operational and financial needs and questions. Cross sell all credit union services. ESSENTIAL JOB FUNCTIONS * Responsible for handling all escalated calls involving Rally Credit Union electronic services (i.e. internet and mobile banking). * Troubleshoot member internet banking issues * Troubleshoot member billpayer issues * Follow up on Liberty checking leads * Follow up on pending check orders * Responsible for handling all escalated calls debit/credit cards. * Research declined transactions and cards not working. * Validate transactions and determine whether to remove blocks from cards as necessary * Support staff with member problems and questions * Notating card processor with travel notifications from members * Assist Contact Center Agents with Member Service calls. * Provide information/research to members on overall account and/or transactions. * Knowledgeable of and provide information to members and potential members on all credit union services and products. * Comply with current Rally Credit Union Policies and Procedures, and Rules and Regulations as required by law. * Demonstrates an understanding of and follow the requirements of all regulation compliance including but not limited to those Bank Secrecy Act (BSA), AntiMoney Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP) and Member Due Diligence (MDD) as it specifically relates to their job functions. * Responsible for completing BSA/AML compliance training annually. * Other Duties as Assigned RELATIONSHIPS AND CONTACTS Supervise Approximately: None Reports To: Contact Center Manager Contacts: Extensive daily telephone contact with members and frequent contact with other departments. Requirements EDUCATION * High School Diploma/GED is required EXPERIENCE * 3 years of financial institution experience with 2 years in a contact center, or 3 years in a contact center with 2 years in a financial institution, plus 6 months in debit/credit transactions. PHYSICAL REQUIREMENTS * Physical requirements are minimal, but position involves wrist/hand manipulation and sitting for long periods of time. * Must be able to speak clearly and hear effectively in order to assist members over the telephone. * Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents. * Must have the ability to work with multiple software applications concurrently. MENTAL REQUIREMENTS * Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. * Must have the ability to make effective decisions independently. * Must have a strong ability to read and carry out various written instructions and follow oral instructions. * Must have a strong ability to speak clearly and deliver information in a logical and understandable sequence. * Must be able to perform responsibilities with composure under the stress of high call volume. * Must be able to perform responsibilities and/or requirements for extreme accuracy and quality and/or fast pace. * Must be able to effectively handle multiple, simultaneous, and changing priorities. EQUIPMENT SKILLS * Personal computer with windows environment, copy machine, calculator and scanner. I acknowledge that I have received, read, and understand this . I agree to perform to the best of my abilities the functions and duties described herein, with or without reasonable accommodation. I understand that this does not constitute an employment contract or alter my "at-will" employment status. I further understand that the duties and responsibilities described in this Job Description are subject to change or modification, as determined by management, and that I am responsible for performing any job duties, or other tasks, and responsibilities that may be assigned, and/or directed by management.

At Sunflower Bank, we're experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it's what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com. Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Business Banking Client Manager. Description: The Business Banking Client Manager position is responsible for the sourcing, securing, developing, and retaining of profitable business banking relationships within the assigned region. The primary focus is on finding new business opportunities to sell the Bank's products and services and the retention/expansion of existing relationship. This position is also responsible for contributing to the assigned region's credit portfolio quality and processing of requests for credit extension, ensuring credit facilities are properly structured, priced and documented. The Business Banking Client Manager maintains and grows current relationships by identifying and presenting new lending opportunities as well as cross selling bank products as the opportunity arises. This role serves as primary manager of a portfolio of relationships and targets clients with loan exposures primarily in the $250M to $2.5MM range. Responsibilities: Serves as primary contact with assigned customers focusing on retention and growth in profitability. Identifies business needs and corresponding sales opportunities bank-wide and actively promotes ways to increase customer reliance on bank products and services, capitalizing on the unique and comprehensive capabilities of the Bank. This would include Deposit Products, Cash Management, Capital Markets, Loan Products and personal banking products and services. Develops new business banking relationships for the Bank. Conducts interviews with applicants to thoroughly understand current and prospective needs including the business financial situation and need for Bank products and services. Visits applicants at their places of business to verify and better assess their current situation and future needs. Obtains financial statements, tax returns, and other credit information and ensures maintenance of electronic credit files. Conducts analysis of pertinent credit information and/or credit checks. Works closely with the credit group on all new credit requests and renewals ensuring that all relevant financial and non-financial information is available to the portfolio manager forming a one banking team for all bank clients. Manages existing portfolio and stays informed on their condition. Is aware of developing trends in the market, which may impact credit quality. Works closely with the portfolio management teams to ensure responsiveness to portfolio management needs and timeliness of reporting responses. Manages all communications with customers related to credit and non-credit issues. Works with commercial documentation department and Business Credit Management team in the review and negotiation of loan documents. Maintains assigned annual goals for portfolio growth, new business development, and portfolio maintenance. Education / Experience Preferred: Bachelor's Degree in a related field, preferred. 1-3+ years of experience with business development. Must possess experience in commercial or business banking with general knowledge of lending laws and regulations. Credit experience Must possess excellent communication skills, both written and verbal. Must possess excellent customer service skills. Pay is dependent on knowledge, skills, abilities, experience, and location. Sunflower Bank Benefits People choose to “bank” with us, but for those we serve, we're more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team. Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: Rooted in Strength Propelled by Growth Individuals in a Great Whole Creating Possibility Community Focused Associates enjoy outstanding benefits, including: 401(k) Plan with 6% Match Health/Dental/Vision Insurance Company-paid Life Insurance Tuition Reimbursement Fitness Reimbursement Paid Time Off Volunteer Leave Paid Holidays Plus many more associate perks & incentives! If you qualify, apply online at ****************************** You've never worked anyplace like Sunflower Bank! EOE/AA: Minorities/Females/Disabled/Vets Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy.

Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers. The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits (********************************* . Job Purpose & Scope Responsible for supporting first line management of the Bank's loan portfolio, CECL, CRE and Capital Stress Testing, and other ad hoc analytics. The position focuses on risk analysis, reporting, and understanding the Bank's data inputs for various credit risk models. This role will convey analysis to Senior and Executive Management using analytics techniques, independent research, and subject matter expertise. Essential Job Functions + Provide internal stakeholders with analytics, reporting, and insights using internal/external data and analytics tools. + Analyze, interpret, and convey economic, market, and internal drivers that influence credit portfolio risk and quantitative model outputs. + Independently develop solutions to business problems using critical thinking and creativity. + Extract and transform data using SQL or Alteryx, find data inconsistencies, and resolve data quality issues. + Assist in executing risk models, documenting procedures, and running user acceptance testing for the bank's risk rating, stress testing and Current Expected Credit Losses (CECL) procedures. + Manage assigned projects timely to ensure compliance with regulatory deadlines and internal due dates. + Produce and present high-quality reports and analyses to co-workers, management, and executives. + Regularly exercises discretion and judgment in the performance of essential job functions. + Maintains good punctuality and attendance. + Follows Bank policy, procedures, and guidelines. Knowledge, Skills & Abilities + General financial knowledge including basics of lending and loan structure. + Knowledge of quantitative modeling principles and data quality standards. + Ability to communicate effectively both verbally and in writing to a broad level of audiences. + Ability to multitask and produce high-quality reports, presentations, and analysis. + Ability to operate and work collaboratively in a fast-paced, unpredictable environment with exacting deadlines. + Skill in computer and software, including SQL, R or Python, Alteryx, Power BI or Tableau, and Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook). Basic Qualifications + Bachelor's degree in business administration, accounting, finance, business analytics, or job-related discipline, or five (5) years of work experience in credit analytics, required. + 2+ years of demonstrated experience in data analysis, business intelligence, data management, or a job-related field, required. + Master's degree in business analytics, data science, or other job-related field, preferred. + 2+ years of experience in banking, finance, accounting, or real estate, preferred. Job Expectations Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. #LI-KC1 EEO Statement Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

At Sunflower Bank, we're experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it's what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com. Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Encompass Specialist. MUST HAVE proven efficiency of Encompass (ICE Encompass LOS) experience MUST HAVE 3 - 5 years Mortgage technical experience Description: The Encompass Specialist is responsible for working with bank department leaders to configure and support the Encompass platform. This position also provides level 2 and 3 support to end users. Responsibilities: Manage, maintain, and enhance ICE Mortgage Technology's Encompass Banker Edition. Design, implement and maintain workflows, templates, pipeline views, business rules, custom input forms, reports, user access and other system functions. Work with department leads building and changing workflows. Monitor system and data integrity on a day-to-day basis. Monitor support requests as received and provide assistance to users to resolve issues. Provide support to clients via email, phone, or other methods. Manage the change request process. Test and coordinate Encompass releases. Perform the job in accordance with applicable industry laws and regulations as well as the policies and procedures established by the company. Responsible for developing and maintaining systems and applications in alignment with SBNA security controls and standards related to protecting sensitive data for compliance with Gramm Leach Bliley Act (GLBA). Responsible for adhering to Software Development Lifecycle policies, standards, and processes. Responsible for ensuring all new assets owned by are identified in the CMDB with complete configuration item data. Assets owned must be maintained to adhere with all Asset Management Policy, Standards, Processes and work instructions. Education/Experience Preferred: Bachelor's Degree in Computer Science, Information Systems or other related field or equivalent work experience. 3 to 5 years of Mortgage technical experience, including an understanding of related technology in the financial services industry. Formal training in Information systems, desktop applications, databases, software development packages and programming languages preferred. Must possess basic knowledge of ICE Encompass LOS, knowledge of credit reporting, and industry AUS (Desktop Underwriter, Loan Product Advisor or USDA GUS). Prior experience as a Junior Loan Processor or Loan Officer Assistant a plus. Proven experience and proficiency with Encompass, MS Office programs including Excel, Outlook, and Word. Must be able to multi-task and perform a variety of complicated tasks. Must possess excellent written and verbal communication skills. Must possess the ability to maintain confidentiality, professionalism, discretion and good judgment. Must possess ability to prioritize and meet strict deadlines. Pay is dependent on knowledge, skills, abilities, experience, and location. Sunflower Bank Benefits People choose to “bank” with us, but for those we serve, we're more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team. Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: Rooted in Strength Propelled by Growth Individuals in a Great Whole Creating Possibility Community Focused Associates enjoy outstanding benefits, including: 401(k) Plan with 6% Match Health/Dental/Vision Insurance Company-paid Life Insurance Tuition Reimbursement Fitness Reimbursement Paid Time Off Volunteer Leave Paid Holidays Plus many more associate perks & incentives! If you qualify, apply online at ****************************** You've never worked anyplace like Sunflower Bank! EOE/AA: Minorities/Females/Disabled/Vets Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location-specific notices is available on our privacy policy.

and can be located anywhere in the U.S.A.*** Originate business for the bank suitable for loan generation of Small Business Administration 7a, Express, 504 and USDA loans. Gather applications, perform financial analysis of required cash flow, and present the package within credit policy requirements. Directly interact with and manage client relationships. Responsibilities Essential Functions Generates new Small Business Administration (SBA), Express, 504, and USDA loans from small business clients in accordance with established annual goals and objectives. Originates new paid and non-paid referrals and face-to-face contacts. Identifies main client groups and audiences, determine the best way to communicate information to them, and develop and implement a communication plan. Manages client relationship on originated loans through closing. Makes periodic site visits to clients, within defined market region, to assist Portfolio Management Group and to provide compliance with Annual Review Documentation from borrowers. Cross-sells bank services to existing loan relationships and manage relationships. Pre-screens loans with knowledge of SBA and USDA for proper structure, conformity, and eligibility with respect to the applicable loan program. Follows up on any exceptions or account matters. Gathers complete underwriting packages, and present for acceptance Commitment Letter with clients. Assists team with obtaining from clients the documentation required to close the transaction. Works with Small Business Lending division on all loan submissions, presentations and qualification matters. Manages client relationship and expectations of new accounts by taking loan applications, attending closings and providing customer service. Works with borrower/applicant to facilitate convert loan opportunities. Acts as primary liaison with the client and handle any issues/problems. Participates Loan Committee presentations. Participates in community and business functions/groups to provide a positive image for the bank within the region's marketplace. Establish referral contacts within the community. Maintains strong working relationships with referral contacts. Educates clients of advantages and create brand recognition in the market. Attends local SBA functions to establish Banks presence and cultivate CDC relationships. Perform other duties as assigned. Qualifications Education/Experience Requirements Undergraduate degree in a related field or an equivalent combination of training and experience. Five years Marketing, sales, and business development experience, including two years Finance/Lending background. Preferred Requirements Demonstrated prior business success in Small Business Administration Lending/Sales. Excellent verbal, written, and interpersonal communication skills. A team player able to work effectively in a team fostered, multi-tasking environment. Proficient in Microsoft Office suite, e.g. Excel, Word, Outlook. Strong working knowledge of financial analysis including: cash flow, balance sheet, financial ratios, industry analysis, audit, etc. No travel required. Additional Information This job will be open and accepting applications for a minimum of five days from the date it was posted. Salary Range: $95,000 - $115,000 Plus Incentive This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process. Working at The Bancorp Bank, N.A. and Benefits Information: ********************************************* Company Culture & Background Screening Company Culture at The Bancorp Bank: *************************************************** The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history. #LI-CB1 #LI-Remote #BancorpRemote

Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers. The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits (********************************* . Job Purpose & Scope Manages a pipeline of moderately complex valuation projects across all property types. In this role, you will scope valuation projects, engage external appraisers, and review appraisal reports to ensure our originations and special asset management teams have credible valuation reports and reliable collateral values for decision-making purposes. Essential Job Functions + Communicates with originations and credit personnel to understand the financing request and collateral property characteristics for appraisal scoping purposes. + Consults with first line personnel and develops solutions to appraisal problems. + Identifies qualified professionals from the appraiser panel to bid, award, and track appraisal projects through the Real Estate Information Management System (RIMS). + Manages the appraiser engagement process and collaborates with the commercial appraisal coordinator to ensure contracted appraisers have received all required property information. + Performs reviews on moderately complex appraisal projects to determine the credibility of the appraisal report and the reliability of the appraiser's market value opinions. + Completes or reviews property evaluations and validations as needed. + Ensures appraisal reports comply with internal policies and procedures, engagement letter terms, and federal and state regulatory requirements including, but not limited to, USPAP and FIRREA. + Gathers and analyzes market data and trends that are relevant to appraisal engagements. + Provides insight and technical interpretations of real estate market conditions and appraisal theory to commercial real estate lending teams. + Mentors first and second line personnel in Bank appraisal policies, procedures, and practices. + Exercises discretion and judgment in the performance of essential job functions. + Maintains good punctuality and attendance to work. + Follows Bank policy, procedures, and guidelines. Knowledge, Skills & Abilities + Knowledge of commercial real estate appraisal standards and requirements applicable to federally regulated real estate transactions. + Knowledge of trending appraisal methods and appraisal review theory. + Knowledge of RIMS. + Ability to use a commercial appraisal management platform to manage your project pipeline. + Ability to use Argus. + Ability to communicate effectively both verbally and in writing. + Ability to think critically and consistently demonstrate good organizational skills. + Ability to demonstrate analytical skills including discounted cash flow analysis. + Ability to work with minimal direct supervision. + Ability to work effectively and demonstrate flexibility in a continually changing environment. + Ability to manage multiple tasks with exacting deadlines in a fast-paced environment. + Ability to maintain attention to detail. + Skill in computer and Microsoft Outlook, Word, Excel, PowerPoint, and Adobe Acrobat software. Basic Qualifications + High school diploma or commensurate work experience, required. + Bachelor's degree, preferred. + Minimum of four (4) years' commercial real estate valuation work experience, required, commercial real estate appraisal review with a bank, preferred. + State Certified General Appraiser designation, required. + AI-GRS or MAI designation, preferred. + Membership/designation in a professional appraisal association/society, preferred. Job Expectations Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. #LI-BS1 #HP EEO Statement Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

At Sunflower Bank, we're experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it's what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com. Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Regional Senior Credit Administrator. Description: The Regional Senior Credit Administrator (RSCA) oversees the credit quality of the loan portfolio of a specific assigned region. The RSCA works with the Regional President and lending personnel of the region to screen new loan applicants, approve loans, monitor current credits on the books for credit quality and tickler to ensure loans are accurately rated and financial/covenant and other tickler requirements are collected and in compliance with the loan requirements. The RSCA position also has direct oversight of the company's Portfolio Managers (PMs). Responsibilities: Screen potential loan requests through the pre-flight process. This entails working with the Bankers to arrive at the correct loan structure for the borrower and assist with the analysis of the borrower if needed. Communication with customers, accountants, and attorneys, as necessary. Review loan requests and decision the loan. Conduct Commercial Rolling Loan Review with the Commercial and Business Bankers to review past due credits, coming due credits, pipeline of loan requests, annual reviews, review the collection of financial and covenant requirements to ensure the borrower is in compliance with loan requirements, and other items as needed. Recommend accurate risk codes for credits. Conduct training with PMs and lending personnel of the bank as needed. Participate in committees or workstreams as needed to represent the credit function. Act as a liaison with the OCC and/or loan review for the credits within the portfolio of assigned region. Maintain working knowledge of legal requirements for properly documenting complex loans, perfecting security interests, and obtaining necessary documentation showing corporate customer's proper authorization for entering binding loan contracts. Monitor, evaluate and coach PMs in portfolio management duties including, underwriting new opportunities; renewals; modifications; Annual Review Jobs (ARJs); covenant testing. Ensure the PMs understand the lines of business they support, are challenged in their roles and multi-task to meet goals and deadlines. Confirm PM work-flow is completed via monitoring of PM pipeline and holding PM Team meetings. Responsible to ensure all regions/lines of business concerns are addressed and that all PMs follow the company's process and procedure. Responsible for adherence and consistency to company's credit policy/underwriting standards via the credit approval presentation or any other credit action document. Advocate for a collaborative/communicative/team-oriented credit administration culture throughout the company. Ensure PMs participate in the rolling loan review meetings, as required. Ensure that asset quality of the commercial loan portfolio is maintained to company standards and adhere to speed to market expectations on credit approval presentations/other credit action documents. Ensure annual training for all PMs to stay abreast with underwriting standards, etc. Education/Experience Preferred: College Degree in Accounting, Business or Finance. Significant experience in analyzing large, complex commercial credits. Three (3) to five (5) years of management experience in a financial field Proficiency in financial analysis, balance sheet, income statements and cash flow analysis. Excellent oral and written communication. Proficiency in computer skills necessary in a Window environment. Ability to read and interpret legal writings/documents or prior legal training and/or experience. Commercial, Commercial Real Estate and/or Agriculture lending experience required. Knowledge of appraisals and USPAP requirements. Knowledge of environmental requirements. Time management skills. Must be able to work flexible hours and travel. Pay is dependent on knowledge, skills, abilities, experience, and location. Sunflower Bank Benefits People choose to “bank” with us, but for those we serve, we're more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team. Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: Rooted in Strength Propelled by Growth Individuals in a Great Whole Creating Possibility Community Focused Associates enjoy outstanding benefits, including: 401(k) Plan with 6% Match Health/Dental/Vision Insurance Company-paid Life Insurance Tuition Reimbursement Fitness Reimbursement Paid Time Off Volunteer Leave Paid Holidays Plus many more associate perks & incentives! If you qualify, apply online at ****************************** You've never worked anyplace like Sunflower Bank! EOE/AA: Minorities/Females/Disabled/Vets Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location-specific notices is available on our privacy policy.

Job DescriptionDescription: At Sunflower Bank, we're experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it's what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com. Sunflower Bank, N.A is looking for an energetic, highly motivated individual to fill the full-time position of Loan Operations Director. Description: The Loan Operations Director position is responsible for overall loan operations including processing, closing, funding and servicing of commercial and consumer loans. This position is responsible for leading, inspiring, training and managing the loan operations staff to drive operational excellence and efficiency to ensure the department meets service level agreements and organizational goals, while also meeting compliance and regulatory requirements. Responsibilities: Provide strategic and operational direction to managers and staff to develop, implement and maintain loan operations processes and procedures. Manage procedures, policies, risks and practices to comply with strategic direction and regulatory requirements. Provide management reports associated with loan servicing such as volumes processed, deadlines, error ratios, etc. Lead and develop a strong team that can handle a diverse workload due to the wide range of loan products serviced. Establish and monitor efficiency standards for all loan operations functions and staff to ensure efficient, timely and accurate processing and servicing of loans. Assist with regulatory exams and loan audits. Manage the implementation of changes in regulatory, legal and credit policy impacting loan operations. Resolve complex and sensitive loan operations servicing issues. Interview and hire Loan Operations management and staff; determine work priorities; schedule work assignments; train and evaluate work performance and provide ongoing recognition, mentoring, coaching and counseling. Develop and maintain a working understanding of products and services offered by the Bank and in the marketplace. Education / Experience Preferred: Bachelor's Degree or equivalent work experience. 10+ years of previous loan operations experience with preference for various types of loans, loan processes and procedure, laws and regulations; or an equivalent combination of training and experience. Broad knowledge of lending operations processes, procedures, applications and methods. Experience and ability to manage multiple geographic areas and/or groups. Excellent leadership and people development skills. Must be able to multi-task with frequent interruptions and be comfortable in a fast-paced, changing environment with the ability manage multiple projects to meet deadlines. Must possess excellent interpersonal, leadership, communication, and management skills. Must possess proficiency with systems and ability to understand system functions and business side set-up. Sales Force/nCino experience a plus. Must be able to work flexible hours. Some travel between department locations required. Pay is dependent on knowledge, skills, abilities, experience, and location. Sunflower Bank Benefits People choose to “bank” with us, but for those we serve, we're more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team. Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: Rooted in Strength Propelled by Growth Individuals in a Great Whole Creating Possibility Community Focused Associates enjoy outstanding benefits, including: 401(k) Plan with 6% Match Health/Dental/Vision Insurance Company-paid Life Insurance Tuition Reimbursement Fitness Reimbursement Paid Time Off Volunteer Leave Paid Holidays Plus many more associate perks & incentives! If you qualify, apply online at ****************************** You've never worked anyplace like Sunflower Bank! EOE/AA: Minorities/Females/Disabled/Vets Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy . Requirements:

At Sunflower Bank, we're experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it's what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com. Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Senior Enterprise Architect Infrastructure & Cloud. Description: The Senior Enterprise Architect Infrastructure & Cloud manages the Core Architect and Engineering staff for Network, Systems, Applications, and End User Computing technologies. Manages the Architect and Engineering team in order to produce enterprise level solutions and services. Responsibilities: Manages Architect and Engineering staff across multiple IT disciplines to produce complete solutions that work across all IT verticals. Responsible for providing architectural standards for all systems and applications. Responsible to provide guidance, leadership, and technical expertise in the Information Technology field. Manages the creation of technical systems architecture for all enterprise application, infrastructure, and platform solutions. Responsible for translating business requirements into specific system application or process designs. Chairs the architect and design meetings with each IT vertical in order to establish collaboration and consistency in all provided services. Responsible for Problem Resolution of issues that arise from service disruptions, or other causes related to architected solutions. Responsible to stay abreast of current security landscape, and work collaboratively with Risk teams to foster security in all defined solutions. Responsible for supporting IT Response, Business Continuity, and Disaster Recovery processes as they pertain to the continuity of operations within IT Services Division, or to support continuity of operations for the enterprise when IT Services are essential to support restoration or recovery activities. Responsible for developing and maintaining systems and applications in alignment with SBNA security controls and standards related to protecting sensitive data for compliance with Gramm Leach Bliley Act (GLBA). Responsible for adhering to Software Development Lifecycle policies, standards, and processes. Education / Experience Preferred: Bachelor's degree in Computer Science, a related field, or 15+ years of IT experience. Experience managing multiple IT disciplines. Experience in project management, creation of project definition, scope, and deliverables. Proven analytical and problem-solving abilities related to enterprise systems. Strong verbal/written skills and the ability to effectively interface with internal business clients, operations teams, technical engineering teams, internal audit, regulators, and senior management. Highly Self-motivated and directed. Pay is dependent on knowledge, skills, abilities, experience, and location. Sunflower Bank Benefits People choose to “bank” with us, but for those we serve, we're more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team. Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: Rooted in Strength Propelled by Growth Individuals in a Great Whole Creating Possibility Community Focused Associates enjoy outstanding benefits, including: 401(k) Plan with 6% Match Health/Dental/Vision Insurance Company-paid Life Insurance Tuition Reimbursement Fitness Reimbursement Paid Time Off Volunteer Leave Paid Holidays Plus many more associate perks & incentives! If you qualify, apply online at ****************************** You've never worked anyplace like Sunflower Bank! EOE/AA: Minorities/Females/Disabled/Vets Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location-specific notices is available on our privacy policy.

Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers. The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits (********************************* . Job Purpose & Scope Responsible for providing sales leadership and coaching to team members, utilizing knowledge of banking products and services to build professional relationships with customers and prospects, and engaging in meaningful conversations regarding their financial needs and goals. Promote a positive, helpful, and friendly team environment and provide exceptional customer service at all times. Essential Job Functions + Cultivate professional relationships with customers, utilizing assessment tools and engaging customers in meaningful conversations to uncover needs, make appropriate recommendations, and submit referrals to banking center team members or line of business partners. + Utilize assessment tools to maintain detailed notes regarding customer conversations and interactions. + Open and service deposit accounts, including complex business accounts. + Originate a consumer loan portfolio. + Conduct outbound business development and community involvement activities. + Actively participate in morning huddles, calling efforts, business development, and constructive coaching conversations with leadership. + Facilitate and process account transactions accurately and efficiently to minimize errors and reduce fraud. + Demonstrate empathy and proactively resolve client concerns in a timely, professional, and positive manner, escalating issues to next level of authority, as needed. + Proactively serve as a role model for banking center team members and coach relationship-building activities. + Collaborate effectively with line of business partners to foster teamwork, exceptional customer service, and continuous learning. + Provide backup and assistance to other retail banking roles and locations, as necessary. + Model and champion the Bank's standards for exceptional customer service. + Enthusiastically support the bank's values and mission. + Display a high degree of integrity, trustworthiness, and professionalism at all times. + Actively promote teamwork, leading by example and taking initiative to assist others. + Complete all essential training timely. + Display enthusiasm for continuous learning, accepting and applying constructive feedback from more experienced team members. + Maintain consistently good punctuality and attendance to work. + Adhere to all Bank policies, procedures, and guidelines. Knowledge, Skills & Abilities + Knowledge of bank products and services (e.g., online banking, mobile banking applications, banking cards) + Knowledge of bank policies and procedures + Ability to provide excellent customer service and demonstrate a helpful, friendly, approachable, enthusiastic, and professional disposition + Ability to demonstrate confidence and act as a trusted advisor. + Ability to communicate effectively both verbally and in writing + Ability to demonstrate team player approach, capable of thriving in a continually changing environment + Ability to demonstrate critical thinking skills and accurate and efficient productivity, including attention to detail + Ability to work without close supervision + Ability to maintain confidentiality + Ability to follow policy and procedure including safety and security procedures + Ability to travel to other work locations (e.g., training, staffing shortages), as needed + Skill in using computer and Microsoft Office applications necessary to perform essential job functions Basic Qualifications + High school diploma or equivalent required; bachelor's degree preferred + 1+ year retail customer service and/or sales experience required + Knowledge of business and consumer products required + Knowledge of, experience with and ability to explain bank products, online banking, mobile banking applications, banking cards, etc. preferred + Proven ability to achieve sales goals and financial targets preferred + Experience in a leadership and/or coaching role strongly preferred + NMLS required Job Expectations Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. EEO Statement Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers. The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits (********************************* . Job Purpose & Scope Responsible for the day-to-day administration, configuration, and maintenance of the ServiceNow platform to support the organization's technology, operational, and risk needs. Ensures optimal performance, usability, and alignment with business needs. Essential Job Functions + Administers and maintains the ServiceNow platform, including user access, roles, groups, and permissions. + Configures and manages ServiceNow modules such as Incident, Problem, Change, Request, and Knowledge. + Monitors system performance and troubleshoots issues to ensure platform stability and reliability. + Implements updates and patches and coordinates with stakeholders during version upgrades. + Creates and maintains documentation for configurations, workflows, and procedures. + Provides technical support and training to end users and stakeholders. + Collaborates with developers and leadership to implement new features and enhancements. + Ensures compliance with internal policies and standards through platform governance. Knowledge, Skills & Abilities + General knowledge of user and group management, access control, and platform configuration practices. + General knowledge of ServiceNow architecture and ITSM, ITOM, and/or ITAM modules for platform administration. + General knowledge of Information Technology Infrastructure Library (ITIL) v4 framework. + Ability to apply analytical and problem-solving skills with the ability to identify and assess risks and recommend preventative measures. + Ability to work under general supervision. + Ability to manage multiple tasks with exacting deadlines in a fast-paced environment. + Ability to demonstrate excellent and effective customer service skills. + Ability to maintain confidentiality. + Ability to work effectively and demonstrate flexibility in a continually changing environment. + Ability to demonstrate attention to detail. + Ability to communicate effectively both verbally and in writing with all levels of the organization, including technical and non-technical stakeholders. + Skill in using computer and Microsoft Office products, including Word, PowerPoint, and Excel. Basic Qualifications + Bachelor's degree in computer science or related field, or commensurate work experience, required. + 2+ years of work experience in ServiceNow platform administration. + Professional certification or training in ITILv4, ServiceNow CSA, or Certified Implementation Specialist, preferred. Job Expectations Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. #LI-KC1 EEO Statement Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the full-time position of Credit Underwriter III. The Credit Underwriter III position is responsible for gathering, analyzing, and interpreting financial and credit information in order to assess the creditworthiness of the company's commercial customers, focusing on the company's moderately complex credit relationships. The position assists Business/Commercial Bankers in supporting new and existing loan relationships with an emphasis on maximizing credit quality and minimizing risk. Seeking candidates with strong experience (5+ years) in Commercial Real Estate (CRE). Review and analyze financial and credit information, such as financial statements, tax returns and credit reports to determine creditworthiness for borrowers and guarantors. Determine the need for a more thorough investigation or additional information and contact appropriate sources for such information. Prepare detailed financial and analytical reports for each entity analyzed, including historical financial data and trends, detailed cash flow analysis, global cash flow analysis, and simple projections. Research pertinent industry and market information relevant to customers' lines of business. Prepare a written summary of analysis for new and existing loan relationships, especially in regards to the sufficiency of cash flow, collateral and other repayment sources. Assess overall strengths and weaknesses of credit relationship. Communicate key analytical finding and opinions to Business/Commercial Bankers, management or credit officers. Assist in monitoring credit files, such as periodic financial statements, borrowing base certificates, accounts receivable aging, and other items as required by the loan documents. Ensure that covenant compliance and financial reporting requirements are addressed. Exercise independent judgement on client relationship credit analysis and take appropriate resulting action. Participate in departmental or company-wide projects. Seek and propose process improvements. Provide technical advice and assistance to Business/Commercial Bankers and customers. Assist as a lead in the review of work, training, and development of more junior Credit Underwriters. Attend joint calls with the Commercial Banker to gather more information about the business. Remain educated and informed about industry trends, community developments, market conditions and regulatory requirements and understand their effect on the company's lending criteria. Understand and adhere to all applicable federal and state laws and regulations, including, but not limited to, the Bank Secrecy Act (BSA) and related anti-money laundering laws and Office of Foreign Asset Controls (OFAC). Education / Experience Preferred: Bachelor's Degree in Accounting, Business, Economics, Finance, or similar field, in lieu of a degree, applicant must have a high school diploma or equivalent and have been in this discipline a minimum of 10+ years. 7+ years of experience in credit analysis/credit underwriting in a commercial lending environment required; 5+ years experience in Commercial Real Estate (CRE) preferred. Must possess sound area of underwriting in areas of commercial lending such as commercial real estate, commercial and industrial lending and SBA lending. Must possess proven ability to successfully understand and analyze financial statements, including balance sheets, income statements, cash flow, and tax returns. Must be proficient in Microsoft Office Suite. Must possess strong business math skills. Must possess proven ability to think critically and communicate results concisely and clearly, both verbally and in writing. Must possess ability to multi-task, prioritize and meet deadlines. Must have ability to work collaboratively by finding common ground to solve problems with the ability to represent his/her own opinion. Must remain educated and informed on industry trends, market conditions and regulatory requirements and actively work to develop professionally. Pay is dependent on knowledge, skills, abilities, experience, and location. Sunflower Bank Benefits Employees enjoy outstanding benefits, including: 401(k) Plan with 6% Match Health/Dental/Vision Insurance Company-paid Life Insurance Tuition Reimbursement Fitness Reimbursement Paid Time Off Volunteer Leave Paid Holidays Plus many more employee perks & incentives! People choose to “bank” with us, but for those we serve, we're more than a bank. We strive to be the financial backbone of their lives and we know that starts with our team. If you qualify, apply online at ****************************** You've never worked anyplace like Sunflower Bank! Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy.

At Sunflower Bank, we're experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it's what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com. Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Portfolio Manager III in Texas. Description: The Portfolio Manager III position is responsible for gathering, analyzing, and interpreting financial and credit information in order to assess the creditworthiness of the company's commercial customers, focusing on the company's moderately complex credit relationships. The position assists Commercial Bankers in supporting new and existing loan relationships with an emphasis on maximizing credit quality and minimizing risk. Responsibilities: Review and analyze financial and credit information, such as financial statements, tax returns and credit reports to determine creditworthiness for borrowers and guarantors. Determine the need for a more thorough investigation or additional information and contact appropriate sources for such information. Prepare detailed financial and analytical reports for each entity analyzed, including historical financial data and trends, detailed cash flow analysis, global cash flow analysis, and simple projections. Research pertinent industry and market information relevant to customers' lines of business. Prepare a written summary of analysis for new and existing loan relationships, especially in regard to the sufficiency of cash flow, collateral and other repayment sources. Assess overall strengths and weaknesses of credit relationship. Communicate key analytical finding and opinions to Commercial Bankers, management or credit officers. Assist in monitoring credit files, such as periodic financial statements, borrowing base certificates, accounts receivable aging, and other items as required by the loan documents. Ensure that covenant compliance and financial reporting requirements are addressed. Exercise independent judgement on client relationship credit analysis and take appropriate resulting action. Participate in departmental or company-wide projects. Seek and propose process improvements. Provide technical advice and assistance to Commercial Bankers and customers. Assist as a lead in the review of work, training, and development of more junior Portfolio Managers. Attend joint calls with the Commercial Banker to gather more information about the business. Remain educated and informed about industry trends, community developments, market conditions and regulatory requirements and understand their effect on the company's lending criteria. Understand and adhere to all applicable federal and state laws and regulations, including, but not limited to, the Bank Secrecy Act (BSA) and related anti-money laundering laws and Office of Foreign Asset Controls (OFAC). Education / Experience Preferred: Bachelor's Degree in Accounting, Business, Economics, Finance, or similar field, in lieu of a degree, applicant must have a high school diploma or equivalent and have been in this discipline a minimum of 10+ years. 7+ years of experience in credit analysis/portfolio management in a commercial lending environment required. Must possess sound area of underwriting in areas of commercial lending such as commercial real estate, commercial and industrial lending. Must possess proven ability to successfully understand and analyze financial statements, including balance sheets, income statements, cash flow, and tax returns. Must be proficient in Microsoft Office Suite. Must possess strong business math skills. Must possess proven ability to think critically and communicate results concisely and clearly, both verbally and in writing. Must possess ability to multi-task, prioritize and meet deadlines. Must have ability to work collaboratively by finding common ground to solve problems with the ability to represent his/her own opinion. Must remain educated and informed on industry trends, market conditions and regulatory requirements and actively work to develop professionally. Must possess excellent verbal, written, interpersonal and customer service skills to tactfully and professionally assist with customers, employees, senior management, auditors and regulators. Must be able to work flexible hours. Pay is dependent on knowledge, skills, abilities, experience, and location. Sunflower Bank Benefits People choose to “bank” with us, but for those we serve, we're more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team. Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: Rooted in Strength Propelled by Growth Individuals in a Great Whole Creating Possibility Community Focused Associates enjoy outstanding benefits, including: 401(k) Plan with 6% Match Health/Dental/Vision Insurance Company-paid Life Insurance Tuition Reimbursement Fitness Reimbursement Paid Time Off Volunteer Leave Paid Holidays Plus many more associate perks & incentives! If you qualify, apply online at ****************************** You've never worked anyplace like Sunflower Bank! EOE/AA: Minorities/Females/Disabled/Vets Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy.

Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers. The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits (********************************* . Job Purpose & Scope Responsible for performing light-medium administrative duties and provides support to assigned department and staff. Essential Job Functions + Answers phone lines, routes incoming calls appropriately, and interfaces with clients, third-party professionals and office staff in a professional manner. + Takes accurate messages and routes those messages accordingly. + Serves as the primary point of contact for department members. + Ensures the front reception area is attended to at all times even during periods of absence so as to not disrupt business operations. + Maintains appearance of the executive conference room, lobby, break room and other areas, as needed. + Performs daily administrative duties, such as preparing Fed Ex packages, courier packages, meter postage, file labels, and ordering credit reports. + Assists in providing exceptional service to clients of the Bank by greeting customers entering the area. + Provides general administrative support and assistance to others in the department, including typing, filing, copying, printing, scanning, etc., as needed. + Provides assistance with gathering, sorting, and distributing mail following priority distribution guidelines, as needed. + Maintains functioning of copy machines by daily refilling paper and making service requests, as needed. + Maintains inventory of office supplies, as needed. + Maintains good punctuality and attendance to work. + Follows Bank policy, procedures, practices and guidelines. Knowledge, Skills & Abilities + Ability to communicate effectively both verbally and in writing. + Ability to multi-task, manage multiple priorities and meet deadlines. + Ability to work under general supervision. + Ability to demonstrate attention to detail. + Ability to accept and respond professionally to feedback from others. + Ability to make recommendations to improve and promote quality. + Ability to treat others professionally and with dignity and respect. + Skill in using computer and Microsoft Office, including Word, Excel and Outlook. Basic Qualifications + High school diploma or equivalent, required. + Minimum of one (1) year of work experience as a receptionist/general administrative assistant or in a professional work environment, required. + Minimum of one (1) year of experience using computer, including Microsoft Word, Excel, and Outlook, required. Job Expectations Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. EEO Statement Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

Full-time Description At Sunflower Bank, we're experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it's what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com. Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Mortgage Secondary Marketing Manager at our Plano, TX location. The primary function of the Secondary Marketing/Product Manager is to administer all retail secondary market duties, mortgage system and lock desk administration, timely reporting routines, mortgage product development, project management and secondary marketing initiatives. This includes development and implementation of daily pricing of all mortgage products, pipeline management, interest rate risk management and best execution, hedging and executing trades, extensions and pair-offs, and loan delivery. Acts as a primary liaison to investors and maintains a favorable relationship. This position is a working manager position who supervises a team within the Secondary Marketing department. Primary Responsibilities - Manage the Secondary Marketing aspects of the Lock Desk Functions: Manage daily pricing of mortgage products to corporate goals Supervise and administer the programming and accuracy of pricing and loan program eligibility within the Product Pricing Engine (PPE) - Optimal Blue Ensure Daily Rates are provided timely and accurately while working with hedging partner - Mortgage Capital Trading (MCT) Ensure accurate and meticulous data input of lock information into our LOS (Encompass) database including trade and pricing information related to sales of mortgage loans and pools. Monitor Lock Desk communications and activities. Ensure that all inquiries, PEs, profile changes, etc. have been reviewed within SLA. Manage the Lock Desk including answering any escalations or questions from staff, brokers, or correspondents, lock loans, process lock extensions, process any changes that occur within the loan, all in a timely and accurate manner. - Implements strategies to achieve goals assigned to the department as established for the division's annual plan; assists in the development of the annual budget for the department and division and adheres to budget parameters. - Pipeline Management: Monitor and maintain overall mortgage lock pipeline; researching and completing relocks, lock revisions and lock extension requests in a timely and professional manner. Document changes consistent with Bank policy, standard, procedure and work instruction requirements. Manage the profitability, margin management, pipeline hedging and daily rate schemata to ensure targeted positions and premier profitability Reconcile new lock report, audit the previous day's commitments for errors, review problem loans for pricing or model errors, update pricing model for best execution runs, process, and confirm mandatory trade assignments/MBS trades Monitor interest rate risk exposure and execute trades, including delivery commitments and pair-offs through daily position balancing and reporting while monitoring market risk and changes daily Assist in the pricing of loans to find the best execution/profit for the Bank. Enforce the Secondary Marketing and Rate Lock policies and procedures, and work closely with internal partners (MLOs, Mortgage Sales Leadership, Mortgage Operations Leadership, Finance and Accounting) and external partners (Correspondents, Brokers, and Secondary Market counterparties); as well as monitor and track exceptions. - Reviews overall volume by investor/product and performs competitive analysis to recommend and update margin and product changes. - Manage the loan sale process and pooling process - Lead Mortgage Product Development and Management: Work with mortgage management team on identifying new product opportunities, development of new products, submission of new investors and programs for approval, and launching new products. This includes managing product roadmaps, procedures, training, team adoption of new products, etc. Manage relationship with Investors, Broker/Dealers and Hedging partner, negotiates loan sale agreements, and assists in completing all investor applications and recertifications. - Reconcile new lock report, audit the previous day's commitments for errors, review problem loans for pricing or model errors, update pricing model for best execution runs, process, and confirm mandatory trade assignments/MBS trades - Monitor interest rate risk exposure and execute trades, including delivery commitments and pair-offs through daily position balancing and reporting while monitoring market risk and changes daily - Collaborate with internal teams to streamline processes and identify ways to improve on overall Secondary Marketing execution. - Lead projects as needed - Maintains a good working relationship with all bank employees. Demonstrates the ability to work independently. Works as a team player to contribute to the success of the department and in turn the organization. Directly Supervises and Leads Assigned Personnel: Assists in the selection of new personnel as appropriate. Proper orientation and training of new personnel. Organized schedules, and delegates work among assigned personnel. Reviews employee performance and provides 1:1 coaching for improved performance and career development. - Perform the job in accordance with applicable industry laws and regulations as well as the policies and procedures established by the company. - Responsible for upholding Fair and Responsible Banking practices and Code of Ethics and Conduct guidelines. - Understand and participate in the Bank's Community Reinvestment Act program. - Perform other duties as assigned. Education / Experience Bachelor's degree in finance, business, or a related equivalent 7+ years of secondary marketing experience Deep understanding of mortgage products, secondary market operations, investor guidelines, and compliance requirements. Proficiency in analyzing market data, financial modeling, and using pricing software. Familiarity with loan origination systems (LOS), product pricing engines (PPE), and other industry software. Experience with scripting and administering Optimal Blue preferred. Working knowledge and mastery of contemporary and traditional marketing media Excellent written and verbal communication and presentation skills Ability to organize, multi-task, work independently on multiple projects and meet deadlines with accuracy and dependability Skilled in accurately defining challenges/problems, collecting data and interpreting information Ability to read, interpret and apply compliance law and regulations Computer literate in word processing, spreadsheet, and desktop publishing Exceptional attention to detail and proofreading skills Pay is dependent on knowledge, skills, abilities, experience, and location. Sunflower Bank Benefits People choose to “bank” with us, but for those we serve, we're more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team. Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: Rooted in Strength Propelled by Growth Individuals in a Great Whole Creating Possibility Community Focused Associates enjoy outstanding benefits, including: 401(k) Plan with 6% Match Health/Dental/Vision Insurance Company-paid Life Insurance Tuition Reimbursement Fitness Reimbursement Paid Time Off Volunteer Leave Paid Holidays Plus many more associate perks & incentives! If you qualify, apply online at ****************************** You've never worked anyplace like Sunflower Bank! EOE/AA: Minorities/Females/Disabled/Vets Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location-specific notices is available on our privacy policy.

At Sunflower Bank, we're experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it's what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com. Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of full-time Mortgage Loan Originator. Description: Individuals will be required to develop leads and originate mortgage loans through branches, realtors, and builders, and respond to referrals from branch personnel and others. Additionally, candidates should have an understanding of the mortgage regulations and processes as well as other bank products and services in order to deepen relationships with customers. Applicants must be able to effectively communicate both verbally and written, exercise independent judgment and comprehend complex instructions, technical and financial materials and forms related to assigned duties. The MLO must meet production standards developed by management. Responsibilities: Develop, lead and originate mortgage loans through branches, realtors and builders. Interview mortgage loan applicants. Take loan applications from customers. Send applicant's file to processors in the centralized loan support area. Respond to referrals from branch personnel and others. Assist in obtaining additional data or information when requested by processors. Cross-sell all bank products and services. Education / Experience Preferred: Bachelor's Degree in a related field or equivalent experience, MBA or Master's Degree preferred. 2+ years of lending experience preferred. Creativity, flexibility, integrity, and a commitment to customer support are essential. Must be able to work autonomously exercising considerable independent judgment. Must be able to maintain composure in stressful situations. Must be able to work flexible hours. Pay is dependent on knowledge, skills, abilities, experience, and location. Sunflower Bank Benefits People choose to “bank” with us, but for those we serve, we're more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team. Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: Rooted in Strength Propelled by Growth Individuals in a Great Whole Creating Possibility Community Focused Associates enjoy outstanding benefits, including: 401(k) Plan with 6% Match Health/Dental/Vision Insurance Company-paid Life Insurance Tuition Reimbursement Fitness Reimbursement Paid Time Off Volunteer Leave Paid Holidays Plus many more associate perks & incentives! If you qualify, apply online at ****************************** You've never worked anyplace like Sunflower Bank! EOE/AA: Minorities/Females/Disabled/Vets We accept applications on an ongoing basis until the role is filled. There is no fixed deadline to apply. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy.

Greet members, making them feel welcome, and introduce them to new products and services that address their financial needs. Guide members on ATM/ITM machines and e-services. Provide backup clerical tasks for credit union staff to ensure timely delivery of services to membership and contacts. Lobby lead to maintain a high level of service and ensure members are assisted efficiently. ESSENTIAL JOB FUNCTIONS * Official greeter, first point of contact for members and visitors. Responsible for updating lobby tracker; route/refer to appropriate credit union personnel/dept. * Serves as ATM/ITM Concierge, if applicable. * Ensures neatness of main lobby area and appropriate signage for the lobby are posted. * Ensures that members are helped in a timely manner by monitoring Lobby Tracker wait times and ensuring members are kept abreast f wait times and next available staff person to assist. * Maintain familiarity with credit union products and services and their features and benefits. * Assist members Safe Deposit Box access, if applicable. * Answer general member questions with regards to account information and available services. * Provide service on accounts such as check orders, address changes, loan coupon request, stop payment, statement copies, etc. * Assist members on ATM/Debit Card usage and enrollment and reset of all e-services, including online banking. * Maintain debit card printer. Verify and file debit card reports. Issue- Debit cards and renewals. * Ensure debit card inventory is verified daily, properly loaded, balanced, and removed at end of day under Dual Control. * Assist members with Debit Card disputes, Smart Card features and benefits. * Assist members with requests for account maintenance and account research. * Ensure debit card inventory is verified daily, properly loaded, balanced, and removed at end of day under Dual Control. * Maintain debit card printer. Verify and file debit card reports. Issue member ID cards and Issue Debit Cards and renewals. * Responsible for ordering supplies for Member Service Dept. * Fill in as overflow for clerical duties in the branch. * Complete and forward data, information, and documentation as requested by staff via email, phone or other communication. * Prepare member documents as per instructions from Branch staff or staff from other Branches. * Distributes incoming mail received at branch from FedEx and postman. Schedules FedEx pick-up. * Demonstrates an understanding of and follow the requirements of all regulation compliance including but not limited to those Bank Secrecy Act (BSA), AntiMoney Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP) and Member Due Diligence (MDD) as it specifically relates to their job functions. * Responsible for completing BSA/AML compliance training annually. * All Other Duties as Assigned. RELATIONSHIPS AND CONTACTS Supervise Approximately: None Reports To: Branch Manager Contacts: Daily contact with members, vendors, employees, via face to face, email and telephone. Requirements EDUCATION * High School Diploma or GED required. EXPERIENCE * 6 months customer service or reception experience * Credit union or financial experience preferred. PHYSICAL REQUIREMENTS * Position involves wrist/hand manipulation, restriction to workstation for extended periods of time. * May be required to stand for extended periods of time. * Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents. * Communication abilities required by this job incudes clarity in speech and hearing for effective staff/member interaction. MENTAL REQUIREMENTS * Most important to this position is demonstrated ability to engage in relationship building, a highly positive, service-oriented attitude, excellent verbal and written communication skills, and the ability to anticipate member needs and initiate assistance beyond duties assigned. EQUIPMENT REQUIRMENTS * Personal computer with windows environment, scanner, cash advance machine, calculator, copy machine, Debit card imprinter, ATM/ITM. I acknowledge that I have received, read, and understand this . I agree to perform to the best of my abilities the functions and duties described herein, with or without reasonable accommodation. I understand that this does not constitute an employment contract or alter my "at-will" employment status. I further understand that the duties and responsibilities described in this Job Description are subject to change or modification, as determined by management, and that I am responsible for performing any job duties, or other tasks, and responsibilities that may be assigned, and/or directed by management.

At Sunflower Bank, we're experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it's what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com. Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Solutions Architect Analyst. Description: As a Solutions Architect Analyst, you'll support the design and delivery of enterprise-scale technology solutions that power our growing bank. You'll work alongside experienced architects to analyze business requirements, model systems, and help define the frameworks that guide how our platforms evolve and integrate. This role is ideal for early-career professionals who are analytical, technically curious, and eager to understand how large systems fit together in a complex, regulated environment. You'll gain exposure to cloud technologies, system design, integration patterns, and M&A initiatives, while developing the skills to become a future Solutions Architect or Enterprise Technologist. Responsibilities: Collaborate with senior architects to design and document solution blueprints, integration diagrams, and data flows. Conduct technical analysis and research to support system modernization and scalability initiatives. Participate in architectural assessments during mergers and acquisitions, helping evaluate platforms, integrations, and data migration plans. Maintain architecture documentation, reference models, and technology inventories. Assist in preparing materials for architecture review boards and executive briefings. Coordinate with engineering, data, infrastructure, and security teams to ensure alignment with established standards. Identify improvement opportunities in existing systems and propose ideas for optimization or automation. Education/Experience Preferred: Bachelor's Degree in Computer Science, Information Systems, or a related technical discipline. 1-3 years of experience in software development, systems analysis, or IT operations (internship experience counts). Understanding of core architectural concepts such as APIs, data flows, system integrations, and cloud computing (AWS, Azure, or GCP). Strong analytical mindset and attention to detail with the ability to break down complex systems. Excellent written and verbal communication skills - comfortable summarizing technical topics for diverse audiences. Proactive learner with an interest in enterprise architecture, cloud modernization, and digital banking transformation. Familiarity with diagramming or modeling tools (e.g., Lucidchart, Visio, Draw.io). Exposure to agile, DevOps, or CI/CD environments. Experience or coursework related to data architecture, APIs, or integration frameworks (MuleSoft, Kafka, etc.). Foundational certifications such as AWS Cloud Practitioner or TOGAF Foundation are a plus. Pay is dependent on knowledge, skills, abilities, experience, and location. Sunflower Bank Benefits People choose to “bank” with us, but for those we serve, we're more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team. Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: Rooted in Strength Propelled by Growth Individuals in a Great Whole Creating Possibility Community Focused Associates enjoy outstanding benefits, including: 401(k) Plan with 6% Match Health/Dental/Vision Insurance Company-paid Life Insurance Tuition Reimbursement Fitness Reimbursement Paid Time Off Volunteer Leave Paid Holidays Plus many more associate perks & incentives! If you qualify, apply online at ****************************** You've never worked anyplace like Sunflower Bank! EOE/AA: Minorities/Females/Disabled/Vets Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location-specific notices is available on our privacy policy.

Perform transactional duties to serve members by receiving or paying out funds with the highest of accuracy. Maintain accurate transactional records. Provide cash receipt, account, and payment services in accordance with credit union policies and procedures. Cross-sell and promote credit union products and services. ESSENTIAL JOB FUNCTIONS * Maintains excellence in delivering member service and exceeding the credit union and department service standards; greet and welcome members to the credit union in a courteous, professional, and timely manner, providing prompt, accurate and efficient member transactions. * Provides account services to members by receiving deposits and loan payments; cashing checks; withdrawals; pays out money after verification of signatures and member balances, records night, and mail deposits; selling cashier's checks, and money orders. * Verifies amounts, examines share drafts/checks for proper endorsement, and ensures accuracy when entering deposits into computer records. * Cash share drafts/checks and process withdrawals; Redemption of savings bonds. Accept check copy request and check order request from members. * Process all member requests, i.e., wire transfers, address changes, stop payment, or cash advances. * Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers. * Promote credit union services such as electronic services, debit and credit cards, money orders and safe deposit boxes. * Cross-sells credit union products by answering inquiries; informing customers of new services and product promotions; ascertaining member's needs; directing members to a branch representative. * Balance cash drawer at the end of the shift and compare totaled amounts to computer generated balance sheet. Research and resolve discrepancies. Report any discrepancy to the supervisor, as necessary. * Scan daily work and perform such other teller functions that might be needed from time to time and assist others to complete tasks and work assignments. * Ensure that teller station is properly stocked with forms, supplies, brochures, etc. * Serve in a dual control role when needed. * Maintain accurate data entry in regard to member records, maintenance, and transactions; have the ability to find and correct errors. * Adherence to security, internal control procedures, policies, mandatory training, compliance, product, and credit union training. * Maintain an up-to-date and comprehensive knowledge on all related policies, procedures, and rules and regulations, including robbery procedures. * Demonstrates an understanding of and follow the requirements of all regulation compliance including but not limited to those Bank Secrecy Act (BSA), AntiMoney Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP) and Member Due Diligence (MDD) as it specifically relates to their job functions. * Responsible for completing BSA/AML compliance training annually. * All other duties as assigned. RELATIONSHIPS AND CONTACTS Supervise Approximately: None Reports To: Branch Manager or Teller Manager where applicable. Contacts: Frequent contact face to face or by telephone with members and some contact with other departments. Requirements EDUCATION * High school Diploma/GED is required. EXPERIENCE * Requires communication, mathematical and general business knowledge or equivalent to satisfactorily perform the job duties. * Six (6) months of cash handling or cross-selling experience is preferred. * Most important to this position are accuracy, speed, customer relations, judgment, reliability, and ability to engage in relationship building, a highly positive, service orientated attitude. PHYSICAL REQUIREMENTS * Position involves wrist/hand manipulation; restriction to workstation for extended periods of time; ability to lift up to 50 lbs.; ability to bend, stoop and reach overhead. * Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents. * May required to stand for extended periods of time. * Communication abilities required by this job includes clarity in speech and hearing for effective staff/member interaction. MENTAL REQUIREMENTS * Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. * Must have a strong ability to read and carry out various written instructions and follow oral instructions. * Must have a strong ability to speak clearly and deliver information in a logical and understandable sequence. * Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. * Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and or fast pace. * Must be able to effectively handle multiple, simultaneous, and changing priorities. * Must be capable of exercising highest level of discretion on both internal and external confidential matters. EQUIPMENT REQUIREMENTS * Calculator, copy machine, currency counter, cash dispenser, cash advance terminal, ITM/ATM and personal computer with windows environment. I acknowledge that I have received, read, and understand this . I agree to perform to the best of my abilities the functions and duties described herein, with or without reasonable accommodation. I understand that this does not constitute an employment contract or alter my "at-will" employment status. I further understand that the duties and responsibilities described in this Job Description are subject to change or modification, as determined by management, and that I am responsible for performing any job duties, or other tasks, and responsibilities that may be assigned, and/or directed by management.