Summer Associate Internship (Asset Risk Assessment (ARA) Program)
Remote Navy Federal job
The Asset Risk Assessment (ARA) program discovers, identifies, and reports on NFCU's overall IT Business Application risk posture to improve risk awareness and prioritize strategic risk management efforts. The output of the ARA is a certified and approved application attribute data values and an Inherent Risk Tiering/Rating of high, moderate, or low. The ARA program is a 2nd Line of Defense at Navy Federal Credit Union specializing in oversight, guidance, and challenge to the first line (operational business units) to ensure effective risk management and compliance with policies and regulations.
The Summer Associate will provide professional execution of day-to-day tasks and special projects while working within established program guidelines. The Summer Associate will help drive the ARA socialization results at scale and help ensure collaboration with Enterprise Technology Services (ETS) partners, Enterprise Data Governance (EDG) partners, Business Unit Risk Officers, NFCU asset Business and IT owners/delegates.
Potential projects include:
Compiling the generation of not only risk prioritization, reporting and dashboards, but also high value attribute data population
Conduct assessments for net new Navy Federal applications and analyze quality gates and checkpoints
Analyze data, and utilize presentation skills to design and develop Business Unit awareness, reports and dashboards
The Summer Associate Program is a 12-week internship program beginning in May 2026 and ending in August 2026. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2026 or after.
Currently pursuing a bachelor's degree in information technology, Computer Science, Risk Management, or a related field or equivalent combination of training, education and experience
Familiarity in cyber security best practices for control mitigation, Vulnerability Management, Business Continuity, Third Party Risk Management, Data Loss Prevention, Network and Cloud Security, etc.
Verbal, written, interpersonal skills to communicate clearly and concisely technical and non-technical information to all levels of management and a strong EQ
Hours: Monday - Friday 8:00AM - 4:30PM
Location: Remote | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602
Effective management of multiple priorities
Translation of ARA processes into easily understood terms
Advanced research, analytical, and problem-solving skills
Proficient verbal and written communication skills
Advanced skill presenting findings, conclusions, alternatives, and information clearly and concisely
Advanced skill working with all levels of management, supervisors, stakeholders and vendors
Experience creating/editing presentations using software or other types of material/media
Auto-ApplyManager, Mortgage Financing & Investor Reporting (CPA Preferred)
Navy Federal job in Vienna, VA
To plan, direct and manage the multi-function operations of the Investor Reporting and Real Estate transactions teams in support of mortgage loans, home equity lines of credit, and business loans. Manage investor reporting activities, relationships with the organization's agency (Government Sponsored Entities - GSEs) and private investor base. Ensure compliance with local, state, and Federal laws and regulations. Manage and account for investor funds and related reporting, account reconciliations, and remittances for secondary market.
Advanced knowledge of applicable federal and state laws, rules and regulations
Advanced knowledge of financial industry trends, lending practices, products and services, technology, and regulations
Extensive experience in supervising and leading employees
Extensive progressively responsible experience leading and managing a multi-function mortgage/equity loan account servicing, investor reporting or mortgage financial operation, preferably in a large financial institution
Extensive experience managing multiple priorities independently and/or in a team environment to achieve goals
Significant experience in working with mortgage servicing platforms
Advanced knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
Expert skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
Expert skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
Expert skill presenting findings, conclusions, alternatives and information clearly and concisely
Expert skill interacting with staff, management, vendors and members diplomatically and tactfully
Expert skill interpreting and applying applicable federal and state laws, rules and regulations
Expert analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships
Expert skill identifying and analyzing business requirements and recommending solutions
Expert skill maintaining composure in a high production and changing environment
Expert skill exercising initiative and using good judgment to make sound decisions
Expert skill in producing desired results and achieving goals and objectives
Expert research, analytical, and problem solving skills
Expert organizational, planning and time management skills
Expert verbal and written communication skills
Advanced database, word processing, spreadsheet, and presentation software skills
Bachelor's degree in Finance, Business Administration, or related field, or an equivalent combination of education, training, and experience
Desired Qualifications:
Knowledge of REG AB I and II as they apply to Loan Securitization
Working knowledge of Navy Federal member service related systems e.g., UAD, CICS, TSYS, ARP/SMS
Extensive experience leading large projects/initiatives which have business risk and impact
Advanced knowledge of NFCU policies, procedures, products, and services
Certified Public Accountant designation
Effective skill working with financial accounting systems used in the management and analysis of financial reporting
Master's degree in Finance, Business Administration
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, Virginia 22180
Develop strategy, establish priorities and set goals; evaluate and implement standards to ensure alignment with department/organizational objectives
Manage and direct operations to ensure targets, service level agreements and corporate objectives are met
Manage investor funds by controlling and approving disbursements, maintaining records of financial position, and reviewing related financial documentation provided to investors
Serve as point of contact for responding to escalated inquiries from staff and management
Identify and execute opportunities to leverage existing technology to increase team members' efficiency. Drive successful change management around implementation of new technology designed to enhance the team's performance and service levels to members/key third-party stakeholders.
Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units
Anticipate internal and/or external business challenges including regulatory; recommend process, product or service enhancements
Create a team culture of high team member engagement within the team and prioritize team member development and enhanced team contribution to the organization.
Review investor contracts and determine reporting and remitting requirements.
Manage requests for recurring audits.
Collaborate with investors to clarify contract details and coordinate/initiate servicing requirement updates
Collaborate with investors' representatives to resolve problems, prevent financial penalties, and maintain Navy Federal's high quality investor rankings
Oversee the verification of receipt and amount of funds with internal business partners, and resolves discrepancies by authorizing write off and/or negotiating with investor representatives
Manage the review and approval of account reconciliation for investors' Taxes and Insurance ("T&I") custodial Demand Deposit Accounts (DDA)
Review preparation of bank reconciliation reports and schedules in accordance with investor guidelines
Approve reporting packages prepared for investors
Manage functions related to reconciling all servicing general ledgers, servicing invoices at the loan level, application fees, corporate advances, VA funding fees, bad checks, negative CDVs, aging suspense accounts and cash
Oversee processes to ensure balance sheet reconciliations are completed with corrections completed accurately, supported by proper documentation, and cleared in a timely manner
Identify source of errors/discrepancies; research and analyzes data for errors/discrepancies above specific thresholds, document reconciliation issues for resolution/corrective action
Establish qualitative and quantitative measures to meet compliance goals and expectations
Analyze workflow, procedures and practices; make recommendations/implement corrective action to improve quality and/or efficiency
Collaborate with Finance, REL Finance and Mortgage production staff to research, analyze and resolve account related discrepancies
Ensure resolution of a range of escalated discrepancies and appropriate response to inquiries through collaboration with various internal contacts across the organization
Analyze, develop, document, and monitor accounting systems and procedures for account reconciliations to ensure compliance with generally accepted accounting principles (GAAP) and regulatory accounting principles (RAP)
Ensure operations meet Automated Clearing House (ACH) rules and regulations, investor guidelines, state and federal regulations and Navy Federal policies and procedures
Perform supervisory/managerial responsibilities
Ensure adequate/skilled staffing; select employees
Establish performance goals and priorities
Prepare, conduct and review performance appraisals
Develop, mentor and counsel staff
Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)
Ensure section/branch goals and objectives align with division/department strategy
Ensure efficiency of operations
Leadership Level - Supervise daily activities
Perform other duties as assigned
Auto-ApplyProperty Adjuster Specialist- Field
Winchester, VA job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.
Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.
This is a field-based role for North Las Vegas, NV. Candidates currently living in this location or willing to self-relocate are encouraged to apply.
What you'll do:
Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
Adjusts complex claims with attorney involvement.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
May require travel to resolve claims, attend training, and conduct in-person inspections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma required.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
What sets you apart:
US military experience through military service or a military spouse/domestic partner
5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)
Prior experience adjusting property claims using virtual technologies
Prior property field adjuster experience handling DWG, APS and ALE adjustments
Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)
Xactimate Level 1 and/or Level 2 certification
Prior deployments in support of catastrophes
Currently hold an active Adjuster License
Currently reside within or have the ability to self-relocate to North Las Vegas, NV
Physical Demand Requirements:
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Business Insurance Agent - Mid-level
Remote or Richmond, VA job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Business Insurance Agent - Mid-level, you will work in an inbound sales environment advising business owners on insurance and risk management, using a full suite of Commercial Insurance Products to address each member and/or non-member's unique risk profile.
You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business.
On a daily basis you will take incoming calls throughout the day (average 7-10 calls) for business insurance coverage collaborating with other insurance carriers. You will also have outbound follow-up calls with member and non-member customers.
USAA provides 13-15 weeks of training so you understand our product offerings and can support each member and/or non-member independently. Training schedule hours are Monday - Friday, 8:00am-4:30pm Central Time, (9:00am-5:30pm Eastern Time). Work schedule hours are Monday - Friday, 9:30am-6:00pm Central Time (10:30am-7:00pm Eastern Time).
This position can work remotely in the continental U.S. with occasional business travel. This is a full-time, hourly, non-commission position.
What you'll do:
Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions (composed of a la cart combinations of various products and services) based on current products and service offerings.
Builds and maintains relationships between members and nonmembers and insurance carriers, exercising technical knowledge effectively and communicating solutions.
Utilizes understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation.
Classifies member's and/or non-members business and provide accurate risk management and risk mitigation solutions while leveraging knowledge of B2B sales cycles for success.
Facilitates account reviews, by leveraging the carrier renewal cycle, and understanding the members' and nonmembers' risk profile to provide consultative advice and appropriately address and mitigate the risk.
Researches industry trends and evolving regulatory environment (state and national), improving understanding of important technical/financial issues.
Utilizes advanced knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings.
Leverages advanced knowledge of Carrier guidelines and processes to partner and negotiate with underwriters on endorsements, renewal questions, and remarkets for underwriting determination (approval or declination).
Leverages advanced understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values.
Provides select account service for member's and nonmember's including policy changes, certificates, endorsements, renewals, non-renewals and remarkets, cancellations, reinstatements, and record updates within agency systems.
Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs.
May work with underwriters on complex accounts across management lines and Excess and Surplus for renewals, endorsements, and remarketing.
Facilitates multi-tiered account reviews, by leveraging the carrier renewal cycle, and understanding the members' and nonmembers risk profile to provide consultative advice and appropriately address and mitigate the risk.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma OR General Equivalency Diploma.
2 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting.
Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days.
High Net Worth/Private Client Experience and ability to handle sensitive information.
Excellent communication and customer service skills.
What sets you apart:
4 or more years of Commercial Lines Insurance experience writing new business. (Not including renewals and/or servicing)
4 or more years working experience quoting and binding directly with the insured.
Experience with Agency Management Systems and/or Salesforce.
Experience working in a Commercial Lines multiple carrier environment.
Experience writing Commercial Lines in multiple states.
Experience working in a call center environment.
Active P&C General Lines License for home state.
Compensation range: The salary range for this position is: $54,550.00 - $97,750.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage.
USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyDirector, Assistant General Counsel - Business Core
McLean, VA job
Director, Assistant General Counsel - Business Core About the Role
We're looking for an experienced and collaborative legal leader to join our growing TechReg Legal team. This is a unique opportunity to act as the lead legal partner for the Business Core tower of our Customer Identity and Core team (CIC). The CIC team is responsible for managing the enterprise system of record for over millions of customers, both consumers and businesses, enabling access to the company's digital experiences and protecting critical customer account information at the highest level of security. We are always evolving the way we serve our small business and commercial customers, and this role is at the forefront of that work. You'll partner closely with our Product, Engineering, and Design teams, providing clear, practical legal advice that helps us innovate while navigating a complex regulatory landscape. You'll work on everything from product counseling to managing issues and events.
What you'll do
Be a strategic thought partner and advisor: Provide proactive, business‑minded legal advice to our senior product leaders on the evolution of our Business Core. You'll also be something of an investigator: you'll work on projects that unite our many lines of business, so you'll drill down into how we do what we do, and why we do what we do, so we can build a better way. You'll understand the business' objectives, understand the full landscape and context of the applicable law, and work through unchartered territory as you apply the law to business initiatives.
Translate the law: Act as the subject matter expert on a wide range of regulatory issues. You'll need to understand the law and work with our regulatory subject matter experts on novel issues, understand the business and their customers (e.g., small business, commercial), understand the technology, and put them all together as a trusted business advisor. You'll translate between business intent, regulatory requirements, legal guardrails, best practices, etc. You won't need to know everything about everything, but you'll need to know a little about a lot, and know how to communicate legal requirements to the business, and business requirements to legal subject matter experts.
Quarterback: You are the Legal point person for your area. You have a defined scope, but aren't stuck in a box. You own the legal issues, including drafting product terms, reviewing marketing collateral, and interfacing with business leaders. Don't worry though, you'll have plenty of support from the rest of your Legal Team. We problem solve together.
Build scalable solutions: Help build processes, playbooks, and training materials that enable our product teams and stakeholders to move quickly and confidently.
Some examples of tasks you would be responsible for:
Reviewing product feature changes for regulatory compliance issues by meeting with business partners to better understand the feature, identifying legal obligations or risks, and providing recommendations to manage legal risk, e.g., revising user‑facing content, drafting product terms and disclosures, and assisting with strategic partnership integrations.
Performing legal research on the application of existing and new laws to novel implementations of technology, developing legal theories when applying the law to complex use cases, and using your knowledge and expertise to influence business strategy and decisions.
Who you are
You are an intellectually curious, proactive, business‑oriented legal professional who thrives in a fast‑paced environment. You're comfortable being the go‑to expert on complex legal topics and can break down intricate legal concepts into simple terms. You have a passion for technology, a desire to own your work, and a collaborative spirit. You are familiar with the nuances of the B2B space, and have an ability and desire to learn new areas of law.
Basic Qualifications
Juris Doctor from an accredited law school
Active member in good standing of at least one state bar
At least 5 years of experience as an attorney in a law firm environment, at a government agency, as a military judge advocate, or as in‑house counsel
At least 5 years of experience in a small business or commercial law practice
Preferred Qualifications
8+ years of experience as a practicing attorney focused on small business or commercial law practice
8+ years of experience in an in‑house counsel role or combined experience at a law firm and in‑house counsel, supporting e‑commerce, mobile apps, payments or software products and/or agreements
Strong written and oral communication skills
Ability to build strong relationships across teams.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
This role is hybrid meaning associates spend 3 days per week in‑person at one of our offices listed on this job posting. Fridays are enterprise‑wide virtual work days. Monday, Tuesday, Wednesday and Thursday are options for in‑person days for associates to spend time together working in our beautifully‑designed team areas.
The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $226,000 - $257,900 for Director, Asst General Counsel
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state and local laws and regulations regarding criminal background inquiries.
For technical support or questions about Capital One's recruiting process, please send an email to **********************. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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Principal Risk Associate Retail Bank Tech
Harrisonburg, VA job
Principal Risk Associate Retail Bank Tech Principal Associate The Principal Associate within the Tech, Cyber, Data, and Resiliency (TCDR) team will strategically apply analytical expertise to proactively identify, measure, and mitigate complex TCDR risks while simultaneously promoting and fostering innovation across the division. This is a highly collaborative role that requires partnerships with Technology, Business, and Second Line teams to identify and mitigate risks.
Additionally, the Principal Associate serves as a Dedicated Tech Risk Partner (DTRP) to key technology stakeholders. In this capacity, they function as a trusted risk partner who proactively manages risk by working closely with engineering teams to develop effective, compliant solutions and reporting to the executive leadership.
This position is central to driving organizational change through the effective identification, rigorous measurement, detailed analysis, and comprehensive reporting of TCDR risks. The Principal Associate acts as a subject matter expert, tasked with managing and continuously improving Tech Risk Metrics, with a specialized focus on Technology, Compliance, Stability, and Resiliency. They ensure a strong overall control environment across the division by maintaining a strong command of data risk frameworks and regulatory governance. Support the end-to-end execution and continuous improvement of the Risk and Control Self-Assessment (RCSA) program. Finally, the role involves diligent tracking and analysis of the severity of critical incidents, documenting lessons learned, and identifying concrete preventative measures to mitigate future occurrences.
Responsibilities
Serve as the go-to Tech Risk Partner for assigned engineering and technology teams, providing a "white glove service" approach to ensure all necessary risk management support, guidance, and resources are provided promptly.
Proactively work with technical teams to develop and execute clear pathways to achieve compliance, drafting audit responses and reducing regulatory exposure and control failures.
Ensure all TCDR governance questions, requirements, and compliance checks are addressed and integrated into new service intake processes, preventing downstream risk and redesign efforts.
Participate in Material Tech Change (MTC) reviews to proactively identify and vet potential risk scenarios, assess threat models, and ensure controls are updated to reflect the planned changes to the technology environment.
Support RCSA with facilitating cross-functional risk workshops to identify and evaluate inherent risks and control effectiveness, documenting clear conclusions and insights across these technical domains.
Conduct thorough control analysis to identify design gaps, missing documentation, or outdated controls, partnering with business leaders to perform risk leveling and ensure appropriate control coverage.
Prepare high-quality executive reports that summarize the Tech, Cyber, Data, and Resiliency point of view on technology risks derived from the RCSA process.
Foster collaborative relationships with stakeholders across the Second Line and Third-Party Risk Management to ensure risk alignment.
Monitor the progress of remediation activities, following up on outstanding control actions or delays to ensure timely risk mitigation.
Support control dissertation by managing spreadsheets with up-to-date RCSA materials and comprehensive summaries.
Subject Matter Expert for metrics in four categories: Compliance, Resiliency, Release Management, and Stability.
Develop and maintain a living standard spreadsheet detailing current metrics, defined metric thresholds, non-compliance triggers, and the associated risk of non-compliance for all four categories.
Establish and execute a daily process to report on non-compliant metrics to business partners and engaging engineers.
Contribute to the monthly executive deck by explaining the drivers for non-compliance and proposing the path to achieving compliance.
Provide detailed quarterly reporting on non-compliant metrics for executive governance forums.
Monitor the progress of remediation activities and follow up on outstanding controls actions or delays.
Immediately investigate and validate the reported critical incidents and the impact caused by the incident.
Document all steps taken, the root cause theory, final resolution/workaround, and the lesson learned to prevent it from occurring again.
Feed trend data from repeated technology outage incidents back into the Risk and Control Self-Assessment (RCSA) program to update control narratives or increase the criticality rating of the related control.
Basic Qualifications
At least 3 years of Cyber & Tech Risk Analysis experience.
At least 3 years of experience in Risk Management, Compliance, Audit, or Control Testing.
Preferred Qualifications
4+ years of experience in a dedicated role focused on Technology Risk, Cyber Risk, or Business Continuity.
2+ years of consulting experience with client and stakeholder relationships.
Excellent written and verbal communication skills, including experience presenting complex risk topics to executive audiences.
Relevant professional certification (e.g., CRISC, CISA, or other risk/audit certifications)
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $127,500 - $145,500 for Prin Assoc, Cyber Risk & Analysis
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Network Infrastructure Engineer
Richmond, VA job
The Network Infrastructure Engineer is responsible for design, deployment and maintenance of a diverse world class global network. This position will work with our client and internal business partners to develop a fault tolerant network solution. Using their knowledge of Local Area and Wide Area Networks to support mission critical client applications. They will develop the design, coordinate the installation of equipment, circuits and work with the client to enable the application across the network. Each Engineer is assigned a list of sites they will maintain and develop ongoing relationships to enhance the ability to facilitate change.
What You'll Do:
Follow standard processes to coordinate the add, change and removal of client connections over an MPLS backbone network as well as Site to Site VPN connections.
Support network wide updates and security enhancements.
Respond to Network Operations escalations.
Support audit requests and findings.
Develop and maintain network drawings and documentation
Basic Qualifications:
High School Diploma, GED, or equivalent certification
At least 2 years of experience in Managing IT projects or operations teams
At least 2 years Technical Operations experience
At least 2 years of experience with IT systems and infrastructure
At least 2 years experience with desktop platforms and operating systems
At least 2 years of experience with incident management and reporting tools
Preferred Qualifications:
Bachelor's Degree in Business, Information Systems, Computer Science, or related fields
3+ years of experience in MPLS data network engineering
5+ years of experience in data Network Operations on an MPLS network
2+ years of experience with ServiceNow
3+ years of experience in Project Management (planning, executing, tracking)
1+ year of experience with Cisco networking products
1+ years of experience with PaloAlto firewalls
1+ years of experience with Splunk
1+ year of experience with Riverbed
1+ years of experience with Wireshark
Network Address Translations and Access Lists
1+ year of experience with TCP/IP Protocol
1+ year of experience with ISO-8583 protocol
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $106,700 - $121,700 for Prin Associate, Support Operations
McLean, VA: $117,300 - $133,900 for Prin Associate, Support Operations
Riverwoods, IL: $106,700 - $121,700 for Prin Associate, Support Operations
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Talent Program Manager Senior - Performance Management & Potential
Chesapeake, VA job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
Shape the future of talent effectiveness at USAA. As a dedicated Talent Program Manager Senior, you will lead and are a subject matter expert in the design, delivery, and evolution of enterprise-wide performance and potential management strategies. In this role, you will drive outcomes that elevate talent effectiveness, enable differentiated development and support a culture of accountability and growth. This is a critical position with the Talent Delivery & Governance team, where your work will ensure our performance and potential practices are compliant, inclusive and integrated across the talent ecosystem.
This role demands a deep understanding of learning & talent processes, rules and compliance standards, a strong grasp of Workday, and mastery of product management best practices. The primary goal is to leverage this expertise to deliver innovative and impactful solutions that significantly optimize the overall employee experience, drive efficiency within HR operations, and, most importantly, align seamlessly with overarching business objectives, thereby contributing to a tangible and positive impact on the organization's success. If you thrive at the intersection of product strategy, data and talent and you're passionate about scaling solutions that elevate the employee experience, apply now!
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the following locations: San Antonio TX, Plano TX, Charlotte NC, Tampa FL, Colorado Springs CO, Chesapeake VA or Phoenix AZ.
Relocation assistance is available for this position.
What you'll do:
Defines and maintains program strategies commensurate with the level of risk, size, and complexity to ensure individual efforts align with organizational goals.
Responsible for providing input and recommendations on multi-year business plans to deliver business capabilities and define execution approach to achieve business goal while reducing risk and delivering early business value.
Facilitates meetings with executive management and project / program sponsors to define solutions and delivery.
Prepares reports that provide stakeholders and management with status updates to include identifying risks or issues.
Performs analyses, root cause identification and development and recommendation of key work products.
Negotiates agreements, settles disputes equitably and diffuses situations.
Negotiates program tradeoffs with IT and the business as the program develops to ensure alignment of demand to capacity.
Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required).
Adheres to governance rigor required for work efforts.
Drives the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of project and / or program management experience, including experience defining a new program and/or managing large-scale projects.
Proficient experience in Principles of Project, Program or Portfolio Management to develop multi-year business plans.
Proficient knowledge of program efforts management tools and methodologies.
Understanding and demonstrated application of risk management policies and procedures.
Knowledge of program management methodology and techniques; program performance evaluation and change management principles.
Experience maintaining and reporting on work effort(s) budgets / methodologies.
Proficient experience in USAA's change management methodology or similar industry change management methodology.
Demonstrated experience using knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals.
What sets you apart:
You bring a product mindset and are able to balance user needs, business outcomes, and technical feasibility to drive scalable, high impact talent solutions.
You use data and metrics to inform decisions, measure impact and continuously improve products.
You're fluent in Agile methodologies and comfortable managing backlogs, roadmaps, and delivery cycles in collaboration with cross-functional teams.
Ability to influence senior level stakeholders and lead cross-functional initiatives with complex dependencies to create seamless solutions that reduce complexity for business leaders.
Collaborate with internal stakeholders across Legal, Risk, Compliance and HR Centers of Excellence to ensure alignment and risk mitigation and program governance, process integrity, and compliance with internal policies and external regulatory requirements.
Familiarity experience with HRIS systems (e.g., Workday, SAP SuccessFactors, Oracle HCM
Cloud) including process optimization and configuration coordination.
Proficiency in task tracking, documentation, and cross-functional execution.
Skilled in workflow design tools (e.g., Visio).
You're passionate about creating inclusive, human-centered experiences that reflect USAA's mission and values.
US military experience through military service or a military spouse/domestic partner.
Compensation range: The salary range for this position is: $103,450- $197,730.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplySenior Lead AI Engineer (LLM Customization and Finetuning)
Charlottesville, VA job
At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build.
Team Description:
The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact.
In this role, you will:
Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.
Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.
Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more.
Invent and introduce state-of-the-art LLM optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems.
Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.
The Ideal Candidate:
You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good.
Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production.
You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven.
You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss.
You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown.
Basic Qualifications:
Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies
At least 6 years of experience programming with Python, Go, Scala, or Java
Preferred Qualifications:
7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)
Experience designing, developing, integrating, delivering, and supporting complex AI systems
Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders
Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang
Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost
Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production
Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $225,400 - $257,200 for Sr. Lead AI Engineer
Cambridge, MA: $225,400 - $257,200 for Sr. Lead AI Engineer
New York, NY: $245,900 - $280,600 for Sr. Lead AI Engineer
San Francisco, CA: $245,900 - $280,600 for Sr. Lead AI Engineer
San Jose, CA: $245,900 - $280,600 for Sr. Lead AI Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Director, Military Affairs Service - Army
Chesapeake, VA job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives.
Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys.
Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces.
Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities.
Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps.
Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership.
Represents USAA at selected public events engaging the military community.
Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations.
Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience.
Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners.
Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy.
3 years of direct team lead or management experience required.
20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer).
Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment.
Strong leadership, communication, and interpersonal skills
Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions.
Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights.
Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics.
Possession of Military ID card required.
What sets you apart:
Military assignment serving in a senior military leadership position.
Staff and leadership experience serving at a major military command or higher headquarters.
Extensive knowledge of military leadership structure and military installation functions.
Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services.
Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary.
Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends.
10-years or more experience engaging the military community.
Compensation range: The salary range for this position is: $127,310 - $243,340.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplySummer Associate Internship (Standards Compliance & Authorizations)
Remote Navy Federal job
The Security Governance & Risk's (SG&R) Security/Cyber Standards & Assurance provides services to test and confirm compliance with the Security Standards by developing, advocating for, and reviewing compliance with Security Control Requirements. Teams include Standards, Standards Compliance & Authorization, Assurance Monitoring and Analytics, and Controls Testing/Regulatory Compliance. Summer Associates working within this area will be aligned with a respective team and be provided opportunities to collaborate and be exposed to the other teams through daily operations and a meaningful project.
The Summer Associate - Standards Compliance & Authorizations will develop a working knowledge of Navy Federal's Security Standards and understand how and why they apply to the business, thereby supporting the need for security controls. The Associate will assess Security Non-Compliance Issue (NCI) requests and determine their residual risk through assessment of inherent risk and effective controls. The Summer Associate will support daily operations, including reviewing, assessing, and processing requests for NCIs and Authorizations in alignment with Navy Federal Security Standards, enterprise risk appetite, and industry best practices. The Associate will be expected to perform research, participate in team and stakeholder meetings, and aid business units in ensuring the completeness, accuracy, and validity of their respective requests. The Associate will assist in the evaluation of previously-approved NCIs and Authorizations as they come due for recertification or resubmittal.
In addition to participating in day-to-day operations as described, the Associate will complete a project that includes elements of these operations, which will be presented to the team and leadership at the conclusion of the Associate's term. Details on the project will be identified in collaboration with the Associate at the commencement of their term of employment.
The Summer Associate Program is a 12-week internship program beginning in May 2026 and ending in August 2026. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2026 or later.
Academic and/or practical knowledge of cybersecurity risks, processes, and controls
Knowledge of data security controls and procedures including authentication, access, network security, event logging/monitoring, and encryption
Effective planning, writing, and organizational skills
Strong analytical, research, and problem-solving skills
Strong verbal, written and interpersonal communication skills, including technical writing and a high level of confidence in dealing with executives in technical discussions
Hours: Monday - Friday 8:00AM - 4:30PM
Location: Remote | 820 Follin Lane, Vienna, VA 22180
Review, assess, and process Security Standard Non-Compliance Issue requests based on residual risk, justification, and remediation plan.
Review, assess, and process Security Authorization requests where business activities require approval in alignment with Security Standards.
Participate in peer reviews of requests for completeness, accuracy, and validity using established review processes.
Leverage various communications channels and participate in meetings with stakeholders to obtain required information.
Keep current with Cybersecurity best practices and industry trends and apply these practices as appropriate.
Perform other duties as assigned.
Auto-ApplyPrincipal Associate, Data Scientist - AI Software Engineering
Charlottesville, VA job
Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.
As a Data Scientist at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives.
Team Description
The AI Foundations - AI Software Engineering Data Science team designs, builds, and delivers state-of-the-art, scalable AI architectures that transform how software is developed at Capital One. We partner closely with product and engineering teams to create multi-agent solutions across the software development lifecycle-including code generation, migration, troubleshooting, root-cause analysis, and documentation-leveraging technologies such as LangGraph, MCP, agent-to-agent protocols, and advanced model customization techniques.
Role Description
In this role, you will:
Partner with a cross-functional team of data scientists, software engineers, and product managers to deliver a product customers love
Leverage a broad stack of technologies - Python, Conda, AWS, H2O, Spark, and more - to reveal the insights hidden within huge volumes of numeric and textual data
Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation
Flex your interpersonal skills to translate the complexity of your work into tangible business goals
The Ideal Candidate is:
Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them.
Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You're not afraid to share a new idea.
Technical. You're comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing data science solutions using open-source tools and cloud computing platforms.
Statistically-minded. You've built models, validated them, and backtested them. You know how to interpret a confusion matrix or a ROC curve. You have experience with clustering, classification, sentiment analysis, time series, and deep learning.
A data guru. "Big data" doesn't faze you. You have the skills to retrieve, combine, and analyze data from a variety of sources and structures. You know understanding the data is often the key to great data science.
Basic Qualifications:
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 5 years of experience performing data analytics
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) or an MBA with a quantitative concentration plus 3 years of experience performing data analytics
A PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field)
Preferred Qualifications:
Master's Degree in "STEM" field (Science, Technology, Engineering, or Mathematics) plus 3 years of experience in data analytics, or PhD in "STEM" field (Science, Technology, Engineering, or Mathematics)
Experience working with AWS
Experience building production-grade agentic platforms, including RAG and graph-augmented systems, MCP or tool-calling integrations
Demonstrated expertise in advanced model customization techniques-such as fine-tuning, parameter-efficient tuning (LoRA/QLoRA), reinforcement learning, or preference optimization
Prior research and publications in AI/ML conferences
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $158,600 - $181,000 for Princ Associate, Data Science
New York, NY: $173,000 - $197,400 for Princ Associate, Data Science
San Jose, CA: $173,000 - $197,400 for Princ Associate, Data Science
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Process Improvement Analyst II (Security)
Navy Federal Credit Union job in Vienna, VA
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Analyze, determine, coordinate, and implement continuous process improvements (CPI) to achieve end-to-end business optimization of complex business processes and systems. Research internal processes and capabilities to improve Return on Investment (ROI), enhance the effectiveness of the business and/or services and react effectively to business needs with considerable latitude for discretion. Provide guidance and advice to management on the most efficient use of resources to obtain positive and measurable results. Perform complex process improvement functions under minimal supervision. Lead complex/difficult tasks with advanced analysis and considerable impact, latitude, and scope.
* Utilize business process reengineering (BPR) techniques, model business processes, and conduct data analysis to examine end-to-end business processes to improve efficiency and operations
* Provide follow-up to monitor the progress of planned improvement implementation to assure timely action, support and achieved expected benefits
* Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets
* Obtain and analyze quantitative and qualitative data of business processes to determine solutions and promote data driven decisions
* Research and evaluate opportunities related to process flow variance deficiencies
* Develop and implement processes and procedures to ensure correct recording of actual labor times
* Coordinate with related departments and functions to assure appropriate information flow and understanding of overall process improvement direction
* Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance
* Leverage best practices gained through process improvement activities to other activities which would benefit from implementation
* Anticipate internal and/or external business challenges including regulatory; recommend process, product or service enhancements
* Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements
* Ensure the implementation of new and enhanced processes
* Ensure business unit awareness of Navy Federal products, services, marketing, promotions, policies and procedures
* Identify and assess business strategies and opportunities; develop appropriate analytical approaches
* Full life-cycle project management
* Establish and lead project teams
* Develop project plan/scope/schedule/cost/communications
* Procure and/or manage resources/timelines/deadlines/quality
* Risk, Issue and Change management
* Ensure successful project implementation
* Ensure and/or collaborate with internal business partners to facilitate the design and acquisition of analytical tools required for the architectural design of technical internal solutions to monitor/assess the effectiveness of controls
* Monitor key performance indicators, determine gaps in performance metrics, and recommend/execute change management techniques for efficiency/quality improvements
* Perform other duties as assigned
* Advanced knowledge of process mapping/modeling and business process reengineering
* Significant experience in leading teams in business process improvement initiatives
* Significant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
* Advanced knowledge of market trends, business strategies and technology and their interrelationships
* Significant experience in working effectively with diverse internal and external contacts
* Lean Six Sigma certification (L6-S) or the equivalent combination of training, education, and experience
* Certified Business Process Professional (CBPP) or the equivalent combination of training, education, and experience
* Certified Business Process Improvement/Reengineering Practitioner (CBPR) or the equivalent combination of training, education, and experience
* Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
* Advanced skill communicating with all levels within an organization
* Advanced skill exercising initiative and using good judgment to make sound decisions
* Advanced research, analytical, and problem solving skills
* Advanced skill in the analysis of technical issues in order to recommend, develop and/or implement strategies and achieve objectives
* Advanced analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships
* Advanced analytical/quantitative, reconciliation and deductive reasoning skills
* Advanced verbal and written communication skills
* Bachelor's Degree in Business Administration, Finance, or the equivalent combination of training, education, and experience
Desired Qualification(s)
* Lean Six Sigma, Project Management Professional (PMP), or the equivalent combination of training, education, and experience
Hours: Monday - Friday, 8:00AM - 4:30PM
Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526
Auto-ApplyBusiness Process Owner Senior - Litigations
Chesapeake, VA job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
There are 2 positions available.
As a dedicated, Business Process Owner Senior you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes. You will be responsible to understand the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to achieve efficient, effective design and execution of the process. You will support alignment of process to overall experience strategy and vision.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, San Antonio, TX, or Tampa, FL.
Relocation assistance is not available for this position.
These positions will support Claims Litigations.
What you'll do:
Develop and implement strategic customer specific business process program plans that align with enterprise strategy and influence appropriate roadmap(s).
Apply expert knowledge of the business and lead the alignment and development of business deliverable processes and capabilities to materially change and improve business performance.
Serve as functional expert bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution.
Manage the performance of processes by developing control limits, monitoring key performance indicators, and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements.
Identify, own, execute, enhance, and align controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes.
Develop communication plans for customers and internal stakeholders.
Ensure alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies.
Utilize reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and inform key stakeholders.
Stay current with emerging technologies and evaluates business processes to lead continuous process improvement efforts.
Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives.
Provide mentorship and guidance support for team and applicable business partners.
Actively provide relevant business performance intel to progress the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization.
Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies.
Experience in implementing and sustaining change/improvements (change champion).
Hands on experience with Process Mapping and Modeling and creating and validating process documentation.
Experience in the application of process management standards and policies, and knowledge of applicable regulations and risk management practices.
Demonstrated experience with Lean, Business Process Management, or similar methodology.
Demonstrated experience with utilizing various systems to collect and analyze data.
What sets you apart:
P&C Litigation Claims Operations and/or Optimization experience.
2+ years Manager, Claims Operations experience.
Deep operational knowledge of end-to-end Injury and/or Litigation Claims processes.
Proven ability to use analytical tools and data to inform business decisions.
Proven thought leader.
US military experience through military service or a military spouse/domestic partner.
Compensation range: The salary range for this position is: $93,770 - $179,240.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplySenior Business Advisor (Commercial Lending Officer)
Navy Federal job in Vienna, VA
To provide advanced business consulting services to assist members and non-members with identifying their business lending goals and objectives. Acts as a catalyst for the promotion and growth of Navy Federal Business Solutions products and services. Recommends appropriate lending, deposit, Treasury Management and investment products and services to achieve the members' goals. Manages moderate to high-dollar volume and moderate to complex member bases.
This position is eligible for TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Expert hands-on experience with commercial loan origination to include: CRE, C&I Lending, and SBA
Proven track record of independently sourced loan production in excess of $10MM annually
Significant experience working in a customer-facing role in commercial lending, preference for a larger financial service organization
Extensive hands-on experience in credit analysis, underwriting, deal structure, as well as writing and presenting detailed and complex credit memos to the appropriate levels of underwriting and/or credit committee.
Significant experience developing, documenting and presenting credit analyses associated with business lending opportunities including commercial real estate (CRE), commercial and industrial (C&I), Small Business Administration, and GovCon
Advanced skilled with identifying potential prospects resulting in successful loan origination.
Expert skill building effective relationships through rapport, trust, diplomacy and tact
Advanced research, analytical, and problem-solving skills
Advanced skill communicating accurately, clearly and concisely including presenting to staff and leadership teams
Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
Expert skill actively guiding members through interactions to reduce member effort and enhance member loyalty
Expert skill applying lending principles, financial practices and evaluation of creditworthiness to make sound credit decisions
Advanced knowledge of mathematical principles
Advanced skill managing multiple priorities independently and/or in a team environment to achieve goals
Significant experience skill in applying lending principles, financial practices, and evaluation of creditworthiness to facilitate credit decisions
Bachelor's Degree in Finance, Economics, Business Administration, or related field, or the equivalent combination of education, training and experience
Desired Qualifications
Significant experience working in originating commercial loans for a Credit Union.
Advanced knowledge of Treasury Management, SBA Lending, and Business Insurance
Significant experience developing, documenting and presenting credit analyses associated with business lending opportunities from NFIS referrals
Experience with CRM software.
Advanced knowledge Navy Federal loan programs, products, services, financing options
Hours: Monday - Friday, 8:00AM - 4:30PM
Independently source and originate new commercial loans
Provide subject matter expert consultative services primarily through via inbound and outbound calls to understand the members' financial needs and goals and educating members regarding products and services offerings
Accountable for managing an established book of business, including growing the portfolio, developing and maintaining relationships and increasing member engagement both nationally and within a determined locality
Analyze book of business, portfolios and interactions to determine new business opportunities with prospective and established members with larger portfolios and complex credit needs
Provide strategic financial guidance and solutions for complex transactions and refer members to outside resources as appropriate
Champion Business Solutions, driving awareness across the enterprise of products, service and referral program, establishing potential pipelines
Prepare and present highly detailed and complex credit memos to the appropriate levels of management to include the credit committee
Ensure completion of annual documentation requirements to ensure accuracy and compliance with NCUA guidelines and Navy Federal policies and procedures
Mentor and provide guidance to junior business advisors, facilitating growth in lending product expertise and relationship management
Maintain knowledge of Navy Federal's field of membership and loan products & services
Represent Navy Federal with a positive and professional demeanor and contribute to a performance focused and team-oriented workplace
Auto-ApplyInternal Auditor II
Navy Federal job in Vienna, VA
Navy Federal's Internal Audit team is in the midst of an exciting transformational journey to become a best-in-class Audit function! It is our vision to be a preferred advisor to the business by building and cultivating trust through the consistent execution of high-quality and risk-focused audit and advisory work. We're focused on implementing efficient processes, maximizing our use of technology, integrating data analytics into everything we do, and investing in our biggest asset, our people. If this sounds like the type of team you'd like to be a part of, then we want to learn more about you!
To contribute to the execution of operational audits across Navy Federal's business units. Identify and test key risks and controls in the business and participate in Internal Audit initiatives. Promote partnership, trust, and accountability within our organization and building deeper relationships with our audit stakeholders.
Talent Quest
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Minimum one year of experience in internal audit
Working knowledge of internal control concepts and practices and risk-based auditing techniques
Effective skill in managing multiple priorities independently and operate well in a team environment to achieve goals
Effective interpersonal and communication skills
Effective organizational, planning and time management skills
Effective word processing and spreadsheet software skills
Effective critical thinking, analytical, and problem-solving skills
Bachelor's degree or the equivalent combination of experience, education, and training
Desired Qualifications
Certified Internal Auditor (CIA), Certified Public Accountant (CPA) and/or Certified Information Systems Auditor (CISA)
Experience with credit union financials and/or regulations
Working Knowledge of NFCU products, services, programs, policies, and procedures
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180
Conduct integrated operational audits in accordance with Navy Federal and industry audit standards
Assist the Auditor-In-Charge in identifying and assessing risks to develop and execute a risk-based audit work program
Coordinate with points of contact and first/second lines of defense to conduct preliminary research, participate in and occasionally lead process walkthroughs, document process narratives and workflows, identify key risks and controls, and obtain audit evidence for testing
Brainstorm ideas for leveraging data analytics and technology to drive deeper risk coverage and insights to business partners
Perform control testing across multiple audits concurrently. Apply critical thinking skills by seeking to understand and execute assigned control testing and document results according to professional and internal standards
Independently review and analyze audit evidence and results of testing to determine design and operating effectiveness of controls.
Identify and summarize potential issues and discuss with the Auditor-In-Charge in a timely manner
Prepare audit workpapers to document relevant information obtained, analyzed, and evaluated that support audit observations/issues and conclusions
Self-manage workload/timelines and report delays and issues to audit management
Participate in Internal Audit strategic initiatives and act as a champion of change and continuous improvement
Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations, and guidelines
Actively monitor and stay current with evolving industry trends and emerging risks that may impact the company
Perform other duties as assigned
Auto-ApplyDirector, Assistant General Counsel - Business Core
McLean, VA job
* Be a strategic thought partner and advisor: Provide proactive, business-minded legal advice to our senior product leaders on the evolution of our Business Core. You'll also be something of an investigator: you'll work on projects that unite our many lines of business, so you'll drill down into how we do what we do, and why we do what we do, so we can build a better way. You'll understand the business' objectives, understand the full landscape and context of the applicable law, and work through unchartered territory as you apply the law to business initiatives.* Translate the law: Act as the subject matter expert on a wide range of regulatory issues. You'll need to understand the law and work with our regulatory subject matter experts on novel issues, understand the business and their customers (e.g., small business, commercial), understand the technology, and put them all together as a trusted business advisor. You'll translate between business intent, regulatory requirements, legal guardrails, best practices, etc. You won't need to know everything about everything, but you'll need to know a little about a lot, and know how to communicate legal requirements to the business, and business requirements to legal subject matter experts.* Quarterback: You are the Legal point person for your area. You have a defined scope, but aren't stuck in a box. You own the legal issues, including drafting product terms, reviewing marketing collateral, and interfacing with business leaders. Don't worry though, you'll have plenty of support from the rest of your Legal Team. We problem solve together.* Build scalable solutions: Help build processes, playbooks, and training materials that enable our product teams and stakeholders to move quickly and confidently.* Reviewing product feature changes for regulatory compliance issues by meeting with business partners to better under the feature, identifying legal obligations or risks, and providing recommendations to manage legal risk, e.g., revising user-facing content, drafting product terms and disclosures, and assisting with strategic partnership integrations,* Performing legal research on the application of existing and new laws to novel implementations of technology, developing legal theories when applying the law to complex use cases, and using your knowledge and expertise to influence business strategy and decisions* Juris Doctor from an accredited law school* Active member in good standing of at least one state bar* At least 5 years of experience as an attorney in a law firm environment, at a government agency, as a military judge advocate, or as in-house counsel* At least 5 years of experience in a small business or commercial law practice* 8+ years of experience as a practicing attorney focused on small business or commercial law practice* 8+ years of experience in an in-house counsel role or combined experience at a law firm and in-house counsel, supporting ecommerce, mobile apps, payments or software products and/or agreements* Strong written and oral communication skills* Ability to build strong relationships across teams.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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Manager, Solution Architecture (Data Architecture)
Richmond, VA job
In this role, you will work to improve connections between our business and our data by defining and championing holistic data architecture plans and roadmaps across Finance Tech. You will own data architectural design, lead strategic data planning and decisions, orchestrate data standardization and governance, and drive collaboration and influence across the data ecosystem.
Primary Responsibilities:
Lead solutions architecture design for multi-platform/cross-platform solutions
Leading Trade-off and impact analysis work for hard to change technical decisions, and manage technical conflict
Demonstrate thought leadership and strategy in partnership with delivery and product partners
Explain and represent solutions in the Architecture Review Boards, and various product, platform and architecture discussions
Presenting work products and strategies to product managers, technology leadership across Capital One
Function as a primary architecture point of contact for other architecture teams & and delivery teams for solutions and systems
Continuously learn as technology needs evolve
The successful candidate will:
Effectively communicate and build relationships to interact, inform, influence and communicate with key stakeholders at all levels across the company
Exhibit mastery of facilitation and influence across teams, departments and divisions
Enjoy the camaraderie, debates, and leaning that comes from working with a team of passionate technologists
See the impact of near term and long term choices, and are great at explaining it
Possess excellent organizational skills and ability to multitask, while quickly shifting context and priorities
Have a proven track record for leading and enabling technology, architecture and software engineering activities at enterprise scale
Be self-motivated and display an unwavering responsibility to deliver high quality results and commitments
Possess a keen attention to detail and a passion for Architecture, Software Engineering, Technology and Customer Experience
Have an intellectual curiosity and interest to maintain and acquire new business, technology and architecture skills
Basic Qualifications:
Bachelor's Degree
At least 4 years of experience in Software Engineering and Systems Architecture or Technology Solution design
At least 2 years of experience creating solutions architectures in a public cloud (AWS, Microsoft Azure, Google Cloud)
Preferred Qualifications:
Master's Degree in Computer Science, Engineering or Information Technology
5+ years of experience in software engineering
3+ years of experience as a Solutions Architect in large/complex organizations
6+ years of experience architecting, designing, and/or delivering delivering scalable and decoupled systems in a heavily regulated technology environment
2+ years of experience working with internal and external business clients
2+ years of experience with AWS concepts and implementations
Experience to engaging, influencing and driving initiatives by partnering with technology executives
Experience mentoring software engineers or architects
Experience in a regulated environment (HIPAA, PCI, Privacy, etc)
Ability to communicate at all levels in the organizations with required technical depth and breadth
AWS or equivalent certifications (Cloud Practitioner, Solution Architect-Associate, GCP or Azure)
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Cambridge, MA: $193,400 - $220,700 for Manager, Solution Architecture
McLean, VA: $193,400 - $220,700 for Manager, Solution Architecture
Richmond, VA: $175,800 - $200,700 for Manager, Solution Architecture
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Distinguished Engineer - Network Connectivity
Norfolk, VA job
As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud.
You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions.
At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community.
Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization, inclusive of producing MVP's through direct hands-on software contributions. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization.
The Distinguished Engineer will be a part of the Connectivity Evolution organization focusing on driving strategy and best practices around the enterprise network agenda & infrastructure automation, while collaborating across domains with Cyber, Cloud and Software Engineering teams.
Expertise with the following technologies are ideal for success in the role: IP networks ranging Cloud Networks, BGP, IS-IS, SD-WAN, VxLAN, Wi-Fi with software tools like Ansible, Python, Saltstack, etc.
If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good.
Key responsibilities:
Articulate and evangelize a bold technical vision for your domain
Decompose complex problems into practical and operational solutions
Ensure the quality of technical design and implementation
Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability
Continue learning and injecting advanced technical knowledge into our community
Handle several projects simultaneously, balancing your time to maximize impact
Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community
Capital One is open to hiring a remote employee for this opportunity.
Basic Qualifications:
Bachelor's Degree
At least 7 years of experience in Software Development or Software Engineering
At least 5 years of experience in Network Engineering designing and implementing multi-site networks
Preferred Qualifications:
Bachelor's or Master's Degree in Computer Science or a related field
10+ years of Software Engineering or Software Development experience
10+ years of professional experience coding in commonly used languages like Java, Python, Go, JavaScript/TypeScript, Swift, etc.
10+ years of experience with Networking (BGP, Wi-Fi, SD-WAN, Cloud Networking and Data Center Networking)
10+ years of professional experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support
7+ years of experience in building distributed systems & highly available services using cloud computing services (AWS, GCP, Azure)
3+ years of experience with IPv6 implementation in the Cloud
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $239,900 - $273,800 for Distinguished Engineer
McLean, VA: $263,900 - $301,200 for Distinguished Engineer
New York, NY: $287,800 - $328,500 for Distinguished Engineer
Plano, TX: $239,900 - $273,800 for Distinguished Engineer
Richmond, VA: $239,900 - $273,800 for Distinguished Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Product Strategist III
Navy Federal job in Vienna, VA
To assist business unit management in developing, modifying, and executing action plans, department policies, standards, and processes to optimize resources while ensuring focus on strategic, financial, and member service goals. Work with internal and external stakeholders to plan, deploy, and measure the effectiveness of marketing. Monitor and anticipate industry shifts and make recommendations to ensure business unit's products and services remain well positioned among their competitive sets. Evaluate the portfolio to identify opportunities to improve Navy Federal programs, products, and services. Apply broad functional knowledge and seasoned expertise to improve the performance of product campaigns and initiatives. Maintain an understanding and advanced knowledge of the functions, processes, and systems of other cognizant business units. Provide training to department staff and business partners. Serve as business lead on complex issues requiring in-depth knowledge of organizational objectives and competing priorities. Lead tasks of considerable impact requiring advanced analysis.
Advanced knowledge of products, services, processes, requirements, and systems related to the business unit
Advanced knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services
Advanced knowledge of banking/financial industry trends, products and services
Ability to synthesize results of analyses, develop and make recommendations and presents results to solve unique and complex problems
Significant experience in collaborating across organizational boundaries and building partnerships across various functions
Significant experience in leading large projects/initiatives which have business risk and impact
Significant experience in Demonstrated track record of managing multiple initiatives and meeting changing requirements and priorities to accomplish objective
Advanced skill in strategic thinking to write/develop comprehensive marketing plans
Effective skill in building strategic and execution-focused plans and alliances with partner leadership
Skill in producing desired results and achieving goals and objectives
Skill using innovative thinking to solve problems and facilitate the decision-making process
Advanced verbal and written communication skills
Effective skill interacting with staff, management, vendors and members diplomatically and tactfully
Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
Advanced skill to successfully influence, lead and/or guide others towards goals
Effective skill in the use of PCs and related software packages
Bachelor's degree in Business, Finance, or related field or combination of training, education and experience
Desired Qualification(s)
Advanced knowledge of NCUA regulations that govern the activities, products and services of the business unit
Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
Significant experience in working with leadership and management in diverse and complex operational environments
Master's degree in Business, Finance, or related field or combination of training, education and experience
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180
Provide strategic analysis, recommendations and help influence key decisions by senior department leadership regarding technology and financial market trends, and competitive analysis regarding identification of the department's strengths, weaknesses, opportunities, and threats
Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified
Develop action plans for conducting internal analyses and collaborate with business partners to identify root causes for operational gaps and establish solutions
Identify and communicate changing trends as identified through analysis
Ensure effective initiative management from inception through implementation
Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.
Build financial forecasts, cost analyses, and Front Office reports to support and facilitate business decisions
Serve as subject matter expert regarding product functions and how they relate to other products and services
Serve as resource for the resolution of complex and/or unique problems
Collaborate with key partners in development and delivery of solutions
Collaborate with Member Research & Intelligence (MRID) and Product Marketing to compile/integrate and summarize data and key performance indicators used to create email campaign strategies to improve business results
Participates in complex interdepartmental initiatives of significant business risk & impact
Leads project teams; assures quality, consistent performance; meets schedules and/or resolves highly technical and complex problems
Identifies and communicates key responsibilities and practices, evaluates results, and provides leadership and guidance to ensure successful implementation of business unit projects
Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization
Perform other duties as assigned
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