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  • 4.7

    Member Service Representative (Full-Time) - Bethesda

    Navy Federal Credit Union
    Member Service Representative Job in Bethesda, MD
    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust, and estate accounts; Lending products; and credit/debit cards.
    Mid Level
    9d ago
  • 4.7

    Member Service Representative (Full-Time) - Bethesda

    Navy Federal Credit Union
    Member Service Representative Job in Bethesda, MD
    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust, and estate accounts; Lending products; and credit/debit cards.
    Mid Level
    8d ago
  • 4.7

    Business Operations Analyst I/II (Fraud Analytics)

    Navy Federal Credit Union
    Business Operations Analyst Job in Winchester, VA
    YOUR LIFE'S MISSION: POSSIBLE You have goals, dreams, hobbies and things you're passionate about. What's Important to You Is Important to Us We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it. * Military Times 2021 Best for Vets Employers * WayUp Top 100 Internship Programs * Forbes 2021 The Best Employers for New Grads * Forbes America's Best Employers * Newsweek Top 100 Most Loved Workplaces * 2021 People Companies that Care * Fortune Best Workplaces for Women * Fortune 100 Best Companies to Work For * Fortune Best Workplaces for Millennials * Computerworld Best Places to Work in IT Basic Purpose This position is part of the Fraud Data & Reporting team within Security and will provide actionable business intelligence in consultation with management and business units for use in daily and strategic decision making. Responsibilities * Evaluate operational efficiency and effectiveness * Perform qualitative and quantitative analysis relating to operational functions, workflow, processes, and other business related issues * Design and document dashboards, reports, and thresholds to alert business units to monitor business status and fluctuations * Solve business problems by defining the problem, interviewing stakeholders, identifying, and evaluating alternatives, and presenting findings * Use data warehousing/business intelligence toolsets to gather, store, and provide access to data in assist management decision making * Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards, and results * Interpret results of analysis; present recommendations, alternatives, and implications * Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements * Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified * Identify and assess business strategies and opportunities; develop appropriate analytical approaches * Lead, guide, and mentor less experienced staff * Performs other duties as assigned Qualifications - All required unless otherwise noted * Bachelor's Degree in a related field, or the equivalent combination of training, education, and experience * Experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis, and related analytical tools (Power BI, SQL Server, SSRS, JMP, Tableau, SPSS) * Experience in problem resolution including determining root cause, scope, and scale of issues * Experience in working effectively with diverse internal and external contacts * Advanced word processing and spreadsheet software skills * Effective skill analyzing and organizing problems or work processes for technical solutions * Experience in managing multiple priorities independently and/or in a team environment to achieve goals * Effective skill in project management to include establishing and leading project teams, managing timelines/deadlines/resources; ensuring successful project implementation * Effective research, analytical, and problem solving skills * Effective organizational, planning and time management skills * Effective skill following, interpreting, and applying relevant data/instructions to guidelines, procedures, practices, and regulations * Advanced verbal and written communication skills * Effective database and presentation software skills Desired * Desired - Master's Degree in a related field, or the equivalent combination of training, education, and experience * Desired - Working knowledge of Navy Federal Human Resources policies, procedures, and programs * Desired - Experience with card and non-card fraud analytics and mitigation Hours: Monday - Friday, 8:00am - 4:30pm Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602 * Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process. Salary: Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. The salary range for this position is: $26.50 to $47.00 Hourly Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability COVID-19 Safety Protocols All employees are expected to follow our COVID-19 safety protocols. Disclaimer Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Bank Secrecy Act Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. Employee Referrals This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
    Junior Level
    Bachelors Required
    14d ago
  • 4.7

    Operational Risk Analyst II/III - Digital

    Navy Federal Credit Union
    Operational Risk Analyst Job in Winchester, VA
    * Ability to evaluate alternative means of reducing the business operations' exposure to financial loss, information security breaches, damage to the organization's reputation, loss of business continuity, and other types of operational risk
    Junior Level
    Masters Required
    18d ago
  • 4.7

    Business Intelligence Analyst I/II

    Navy Federal Credit Union
    Business Intelligence Analyst Job in Winchester, VA
    To provide actionable business intelligence in consultation with management and business units for use in daily and strategic decision making. * Build new and/or modify existing database/data warehouse/data mart and business intelligence solutions to meet business and system requirements * Use data warehousing/business intelligence toolsets to gather, store, and provide access to data in assist management decision making
    Junior Level
    Bachelors Required
    20d ago
  • 4.7

    Lead Risk Management Analyst

    Navy Federal Credit Union
    Management Analyst Job in Winchester, VA
    * Prepare 2nd LOD position papers to highlight issues which may or will impact Navy Federal operations
    Senior Level
    20d ago
  • 4.7

    Mortgage Underwriter

    Navy Federal Credit Union
    Mortgage Underwriter Job in Winchester, VA
    YOUR LIFE'S MISSION: POSSIBLE You have goals, dreams, hobbies and things you're passionate about. What's Important to You Is Important to Us We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it. * Military Times 2021 Best for Vets Employers * WayUp Top 100 Internship Programs * Forbes 2021 The Best Employers for New Grads * Forbes America's Best Employers * Newsweek Top 100 Most Loved Workplaces * 2021 People Companies that Care * Fortune Best Workplaces for Women * Fortune 100 Best Companies to Work For * Fortune Best Workplaces for Millennials * Computerworld Best Places to Work in IT Basic Purpose To evaluate and underwrite all mortgage loan types offered by Navy Federal Credit Union (NFCU) according to specific state and federal requirements to limit the risk exposure to NFCU's mortgage portfolio. To analyze required loan documentation and information presented in the mortgage loan request, to condition and make appropriate loan decisions based on the acceptability of the credit risk using established guidelines of NFCU, secondary market investors, and applicable state and government regulations. Works on assignments that are semi-routine in nature; recognizes the need for occasional deviation from accepted practice. Follows established procedures, requires limited instructions on new assignments. Works under supervision from higher level peers and leadership. Responsibilities: * Analyze mortgage loan information on loan documents such as income, assets, and credit criteria to confirm loan eligibility based on Navy Federal guidelines as well as adherence to investor requirement with or without independent scoring systems * Analyze exceptions and rejections; recommend alternative mortgage products that could bring the loan within guidelines. * Analyze self-employed borrower income documentation * Approve mortgage loans and authorize loan disbursements based on a complete analysis of submitted documentation and/or applicable rules and regulations * Determine the acceptability and marketability of the real estate property to analyze if there is sufficient collateral to secure the loan * Prepare and present alternative options on marginal loans; analyze exception requests, prepare adverse action (loan disapproval) notifications or secondary loan reviews for adverse action, with awareness of compliance provisions of regulatory agencies * Review/understand effects of contracts related to real estate, such as age restrictions, HOAs, etc. * Work closely and collaborate with loan originator and processor to ensure all appropriate data and required documentation is obtained * Participate in mentoring sessions for Mortgage Processors, Mortgage Closers, and Mortgage Loan Officers * Maintain current knowledge of all NFCU mortgage products and any changes to guidelines by NFCU, investor, or government agencies that impact the processing of mortgage loan products * Collaborate with training team to maintain training materials to ensure all guidelines are conveyed accurately and consistently * Perform secondary review of dispositioned loans that are suspended and/or declined * Perform other related duties as assigned Qualifications and Education Requirements: * Exposure to underwriting * Intermediate knowledge of mortgage/equity loan processing, closing and documentation requirements and regulations * Familiarity with underwriting process and understanding of applicable criteria, guidelines, rules and regulations * Basic database and presentation software skills * Basic organizational, planning and time management skills * Basic research, analytical, and problem solving skills * Basic skill conducting complex personal and business financial analysis * Basic skill exercising initiative and using good judgement to make sound decisions * Basic verbal and written communication skills * Basic word processing and spreadsheet software skills Desired Qualifications and Education Requirements: * Basic skill in underwriting self-employed borrowers * Basic skill conducting complex personal and business financial analysis Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. Salary Range: $23.00 - $35.50 Hours: Monday - Friday; 8:00AM - 4:30PM Location: Headquarters - 820 Follin Ln, Vienna, VA 22180 Winchester Operations Campus - 141 Security Dr, Winchester, VA 22602 Greater Pensacola Operations - 5550 Heritage Oaks Dr, Pensacola, FL 32526 * Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process. Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability COVID-19 Vaccine Information As a COVID-19 safety measure, our employees must either provide proof of COVID-19 vaccination or follow additional safety protocols, including testing. Disclaimer Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Bank Secrecy Act Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    Entry Level
    20d ago
  • 4.7

    Assistant Manager, Mortgage Underwriting

    Navy Federal Credit Union
    Assistant Manager Job in Winchester, VA
    To assist with planning, directing and managing the multi-function operations of the Mortgage Underwriting branch, to ensure compliance with applicable federal and state laws, rules, regulations, and NFCU policies and procedures. * Maintain thorough knowledge of and ensure compliance with applicable federal and state laws, rules, regulations and NFCU policies and procedures * Perform quality control audits to ensure compliance with applicable federal and state laws, rules, regulations, and NFCU policies and procedures * Ensure business unit awareness of NFCU products, services, policies and procedures
    Entry Level
    Management
    20d ago
  • 4.7

    Manager of Information Security Programs

    Navy Federal Credit Union
    Security Program Manager Job in Winchester, VA
    Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. Disclaimer Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    Management
    18d ago
  • 4.7

    Role-based Access Control Lead (ISD Engineer IV)

    Navy Federal Credit Union
    Lead Quality Control Job in Winchester, VA
    YOUR LIFE'S MISSION: POSSIBLE You have goals, dreams, hobbies and things you're passionate about. What's Important to You Is Important to Us We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it. * Military Times 2021 Best for Vets Employers * WayUp Top 100 Internship Programs * Forbes 2021 The Best Employers for New Grads * Forbes America's Best Employers * Newsweek Top 100 Most Loved Workplaces * 2021 People Companies that Care * Fortune Best Workplaces for Women * Fortune 100 Best Companies to Work For * Fortune Best Workplaces for Millennials * Computerworld Best Places to Work in IT Basic Purpose To research, evaluate, design, implement, and maintain the Access Control solutions by applying engineering principles. To provide consultancy service on Attribute-Based Access Control (ABAC), Policy-Based Access Control (PBAC), Role-Based Access Control (RBAC), and engineering support for projects and maintain a working knowledge of evolving Access Control technologies with Artificial Intelligence (AI) and Machine Learning (ML). The Lead RBAC Engineer is a team member with an intermediate to advanced level of skills in the areas of IAM tasks related to roles mining, roles designing, roles engineering, and roles deployment as part of our mission to improve users' experience and automate the entitlements and roles provisioning process while reducing the security risks. The general responsibilities include performing tasks related to full life-cycle project management, establishing and leading project teams, developing and communicating project plan/scope/schedule/cost, identifying risks, resolving issues, following change management process, delivering successful project deployments, performing documentation tasks and engineering tasks in support of business needs. Lead Access Control Engineer Responsibilities * Responsible for all aspects of providing intermediate to advanced levels of Role-Based Access Control implementation support, including business requirement analysis, research, evaluation, design, development, configuration, testing, deployment, implementation, maintenance, and administration of roles * Lead and execute daily operational tasks for the mission of delivering the RBAC * Design, develop and execute strategy for the role, policy, and attribute-based access control for the Enterprise Identity and Access Management domain * Lead development of dashboards, reports using analytics, metrics, and key performance indicators to measure progress * Assist in securing appropriate resources and financial funding * Ensure team backlog is prioritized based on user and business value * Establish, maintain and manage relationships with the vendor, influence vendor roadmaps and lead the internal product/service roadmap * Exercise independent judgment and decision making on complex issues to determine the best course of action and serve as an advisor/coach in role-based access control technologies and processes * Deliver favorable outcomes when there is a conflict of interest using technology, data, process, and market knowledge * Assist in conducting executive briefings, delivering service roadmap presentations, defining service roadmaps to create successful launches * Develop Access Control intelligence about user needs and behavior patterns. Create and present empathy maps to identify user access profiles. Create features based on Epic to target personas and value. * Serve as an escalation point to work with customers, stakeholders, and IAM team members to resolve and address concerns related to RBAC * Partner closely with other internal team members to deliver exceptional service fulfillments, timely service restoration by following the incident management process, and successful production implementations by following the change management process * Participate in the design workshop and attend project meetings * Actively monitor new and emerging RBAC Technologies, trends, issues, and solutions and assess their applicability to Navy Federal's Identity Management and Governance Strategy * Monitor and remediate compliance with the organization's information security policies and procedures among employees, contractors, and third parties. * Troubleshoot and perform problem determination systematically to restore user access efficiently and effectively * Create and maintain documentation to accomplish the goal of developing and maintaining reusable Knowledge Assets * Provide rotational 24x7 on-call technical support * Perform other duties as assigned/required. Required Qualifications * Hands on experience with role mining * Solid hands-on experience in IAM domain * Experience in implementing one or more methods: Role-Based Access Control (RBAC), Policy-Based Access Control (PBAC), and Attribute-Based Access Control (ABAC) * Hands-on experience writing scripts using any of the following: PowerShell, Python, Bash, PHP, or Perl * Excellent troubleshooting and problem determination skills with a systematic approach to solving IAM technical and business problems * Ability to improve IAM business processes and users' experience * Solid hands-on project leadership experience * Ability to collect and analyze performance statistics and recommend changes * Excellent decision-making, problem-solving, and collaboration skills * Excellent communication and documentation skills * Excellent organization and interpersonal skills with emphasis on detail and follow-up * Bachelor's Degree in Computer Science, Information Technology or the equivalent combination of training, education, and experience Desired Qualifications * Experience with Saviynt's Intelligent Analytics for Application Access Governance * Experience with ForgeRock's Autonomous Identity * Experience with AI-Driven Identity and Access analytic solutions * Experience with Access Modeling tools and technologies * Experience with ServiceNow integration for IAM Services life cycle * Experience with one of the following Identity Governance solutions from CA/Broadcom/Symantec, Saviynt, SailPoint, IBM, Oracle, ForgeRock * Experience with tools to extract, transform, load Identity/Access data between different types of directory systems and user registry databases * CISSP, CISA, CCSP, or other related Information Security certifications * SAFe Agile Certifications * Master's Degree in Computer Science, Information Technology or the equivalent combination of training, education, and experience Hours: Monday - Friday, 8:00 am - 4:30 pm, and on-call availability 24x7 on a rotational basis Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 * Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process. Salary: Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. The salary range for this position is: $95,600 to $179,700 Annual Salary Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability COVID-19 Vaccine Information As a COVID-19 safety measure, our employees must either provide proof of COVID-19 vaccination or follow additional safety protocols, including testing. Disclaimer Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Bank Secrecy Act Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. Employee Referrals This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
    Senior Level
    16d ago
  • 4.7

    Member Service Representative (Full-Time) - Alexandria Potomac Yard

    Navy Federal Credit Union
    Member Service Representative Job in Alexandria, VA
    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust, and estate accounts; Lending products; and credit/debit cards.
    Entry Level
    16d ago
  • 4.7

    Talent Acquisition Partner I (CCO & Collections)

    Navy Federal Credit Union
    Talent Acquisition Partner Job in Winchester, VA
    Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive.
    Management
    New
    2d ago
  • 4.7

    Escrow Analysis Specialist I

    Navy Federal Credit Union
    Senior Analysis Specialist Job in Winchester, VA
    To verify, monitor and track insurance coverage of Navy Federal mortgage & equity loans for compliance with Investor and NFCU's quality standards. Ensure the quality and effectiveness of the outsourced vendors to minimize the insurance risk of Navy Federal mortgage portfolio.
    Senior Level
    New
    2d ago
  • 4.7

    Manager, SOX Controls (IT Advisory)

    Navy Federal Credit Union
    Controls Manager Job in Winchester, VA
    * Direct ICFR-related processes necessary to collaborate with leaders from Admin Services (Procurement), Information Security, and the Information Services Department to evaluate compliance with Navy Federal Instruction 2039-O with regard to the evaluation of SSAE 18/16 SOC I Type II User Control Considerations (UCCs) and the associated planning for internal and external auditor responses
    Entry Level
    Management
    New
    2d ago
  • 4.7

    ISD Engineer IV (Data Ingestion)

    Navy Federal Credit Union
    Requirements Engineer Job in Winchester, VA
    Develop data ingestion strategies, designs, and implementation for Navy Federal Enterprise Cloud Data Lake. This role will work with product owners and multiple teams to build automated data pipelines needed to support data lakes in alignment with Navy Federal standards and guidelines, lead functional teams and solve highly complex problems, taking a broad perspective to identify solutions and technologies. * Ensure the security and integrity of solutions including compliance with Navy Federal, industry engineering and Information Security principles and practices
    Entry Level
    New
    2d ago
  • 4.7

    Intern - Year Round (Multimedia Design)

    Navy Federal Credit Union
    Internship Job in Winchester, VA
    * WayUp Top 100 Internship Programs A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship.
    Internship
    Entry Level
    New
    2d ago

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Zippia gives an in-depth look into the details of Navy Federal Credit Union, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Navy Federal Credit Union. The employee data is based on information from people who have self-reported their past or current employments at Navy Federal Credit Union. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Navy Federal Credit Union. The data presented on this page does not represent the view of Navy Federal Credit Union and its employees or that of Zippia.

Navy Federal Credit Union may also be known as or be related to Navy Federal Credit Union and Navy Federal Credit Union Foundation.