Work from Home Empower Dealer Success (EDS) Principal Ops Coordinator
Capital One 4.7
Columbus, OH jobs
Due to the amazing growth and future projections of the Navigator Platform and the need to invest in ICONIC service for our valuable dealer partners, we are looking to backfill an open Principal Coordinator role. We are offering eligible agents an opportunity to become part of the Dealer Advocacy Team. A Dealer Advocacy Team Principal Coordinator manages inventory and activation escalations, aging cases, SLAs, and product/process roadblocks and improvements.
**Responsibilities:**
+ Execute end to end Escalation management - investigate issues and apply root cause analysis (5 whys) and sound judgment to detect and mitigate product defects, dealer dissatisfaction, and follow through with areas of improvement
+ Respond promptly and professionally to internal and external customers
+ Perform pilot testing and active feedback for new business initiatives and updates
+ Apply effective time management skills to manage daily workload and escalations through effective Slack channel and email management, Tableau dashboard/s monitoring/action cycle, collaboration with peers/product/tech.
+ Utilize all available resources and P&P for executing effective onboarding and servicing across all case and task types
+ Establish and foster relationships with EDS vendors - web hosts and inventory aggregators
+ Investigate issues and apply root cause analysis (5 whys) and sound judgment to detect and mitigate product defects, dealer dissatisfaction, and follow through with areas of improvement
+ Exercise exceptional communication skills to optimize each contact with sales, external vendors, and dealer partners
+ Responsible for continuous improvement of job knowledge by exercising active listening and engagement
+ Establish and ensure compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced customer satisfaction
+ Participate in special projects and ad hoc requests as needed
+ Participate in and own daily team responsibilities
**Work from Home Technology Requirements**
+ Secure home office environment that is free from background noise and distractions
+ Reliable private internet connection that is not supplied via cellular data or hotspot is required
+ A private network that is password protected where you have ownership or line of site sight to every device on the network
+ Internet service must be provided by Cable or Fiber Internet Service Providers (ISP)
+ Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions
+ ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred
+ To validate ISP speeds from a Chrome browser, go to *************** type Speed Test and run from the Google landing page
+ Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met
Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.
**Work from Home Location Requirements**
This role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live in the states of California, Hawaii, or US territories. Work from home U.S. based associates are not permitted to work internationally, outside of the continental United States (i.e. Hawaii or U.S. Territories), or California.
**Job Level:** **Principal Coordinator**
**Basic Qualifications:**
+ High School Diploma, GED, or Equivalent Certification
+ At least 3 years of Customer service or Call Center experience
+ At least 2 years of experience in auto finance
+ At least 1 year of experience using Google Suite or Microsoft Office
**Preferred Qualifications:**
+ At least 3 years of experience in auto finance
+ At least 2 years of experience in Process Management
+ PMP, Lean, Agile or Six Sigma certification
**At this time, Capital One will not sponsor a new applicant for employment authorization for this position.**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $56,800 - $64,800 for Principal Ops Prod Coor
Plano, TX: $56,800 - $64,800 for Principal Ops Prod Coor
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$56.8k-64.8k yearly 8d ago
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Manager, Client Development Affiliate Marketing, Capital One Ad Solutions (Remote)
Capital One 4.7
Columbus, OH jobs
Capital One Ad Solutions is looking for a Strategic Client Manager to join the Partnerships Team. You'll be responsible for partnering with our top merchants to help them succeed leveraging Capital One Ad Solution's suite of products. In this client-facing role, the team is looking for a highly detail-oriented individual with product, data, sales, and strategic account management experience, to help integrate and create bespoke solutions for our top merchants. You'll act as a key liaison between our clients and internal teams, and be responsible for successfully executing their marketing campaigns from start to finish.
Key Responsibilities Include:
+ Partner with key external stakeholders (merchants, agencies, networks) to help grow and cultivate Capital One Ad Solutions
+ Integrate Capital One Ad Solution's products and services with our merchant partners
+ Leverage data to optimize and grow your book of business
+ Teach, support, and train agencies and industry partners on Capital One Ad Solutions
+ Work with Product, Revenue Management, and other key stakeholders to help drive our business
+ Drive strategic analysis to support merchant initiatives
+ Technical skills (utilizing analytic platforms, APIs, and proprietary tools) are a plus
+ Scale up new merchants via education and support
+ Demonstrated success leveraging data, analytical and communication skills
+ Travel onsite for merchant visits and/or industry conferences
An ideal candidate will possess:
+ Strong strategic, analytical, and data-analysis skills
+ Demonstrated experience and results in strategic client facing (in-person, phone, email) interactions
+ Excellent communication skills, both written and verbal
+ Experience in identifying, creating, and building strategies to achieve organizational objectives
+ Prior experience in taking full ownership of client relationships and the ability to partner with internal stakeholders to create customized solutions for partners
+ A strong deference to team culture, collaboration, and open communication
Basic Qualifications:
+ At least 6 years of experience in a client facing sales or account management role
+ At least 5 years of experience reviewing or analyzing data
Preferred Qualifications:
+ Bachelor's Degree
+ 6+ years of affiliate, enterprise sales or performance marketing experience
+ Proven track record of managing, selling, and developing relationships with Strategic Merchants
+ Experience managing technical sales and integrations
+ Demonstrated success selling and managing merchants on sophisticated ad platforms
+ Strong data, analytical and communication skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $132,800 - $151,600 for Manager, Capital One Ad Solutions
Richmond, VA: $132,800 - $151,600 for Manager, Capital One Ad Solutions
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$132.8k-151.6k yearly 56d ago
Agency Closing Officer (Remote-Eligible)
Capital One 4.7
Columbus, OH jobs
The Agency Closing Officer will be responsible to operate under limited supervision in performing activities related to overseeing and managing the operational aspects of Fannie Mae and Freddie Mac multifamily mortgage loan closings. Must be able to handle the pressure of a busy mortgage finance company and meet strict corporate and GSE regulatory deadlines while maintaining a high quality of service. Must have superior customer service skills, be detail oriented and self‐motivated.
**Responsibilities:**
● Maintain close communication with customers, originators, third party vendors and underwriters to ensure proper and timely settlement.
● Send written requests or make phone calls to customers, attorneys and other third parties to obtain additional information as required.
● Review and apply new information received regarding investor and underwriting guidelines, company policies, processing procedures, etc.
● Verify underwriting and funding conditions are signed off prior to settlement.
● Ability to perform real estate tax and insurance escrow analysis for closing.
● Review title requirements for state specific mortgage attachments and /or state mortgage tax requirements.
● Work with insurance analyst to ensure borrower obtains required insurance coverage (casualty, liability, flood, wind, etc.)
● Gather and prepare information for completion of closing documents including 3rd party fees, payoffs and subordinations
● Confirm loan information in all bank and GSE delivery systems/portals are accurate.
● Review and work with closing counsel in the preparation and delivery of closing documents.
● Review final settlement statement and Disbursement Ledger for accuracy and compliance, including the verification of seller and lender credits, funds on deposit, and payoff of debt (if applicable).
● Follow up with closing/escrow agent to verify settlement of loan, disbursement of funds and advise of any problems or concerns.
● Meet established productivity levels and turnaround times as set by Manager.
**Basic Qualifications:**
+ Bachelor's degree or Military experience
+ At least 3 years of Agency Commercial Mortgage Loan Closing experience
**Preferred Qualifications:**
+ 4+ years of Agency Commercial Mortgage Loan Closing experience
+ 4+ years of experience in Salesforce
**_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._**
**\#CommOps**
**_Capital One is open to hiring a Remote Employee for this opportunity._**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $122,100 - $139,400 for Agency Loan Admin Supervisor I
McLean, VA: $134,400 - $153,300 for Agency Loan Admin Supervisor I
New York, NY: $146,600 - $167,300 for Agency Loan Admin Supervisor I
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$146.6k-167.3k yearly 2d ago
Part Time - Fraud Senior Representative - Work from Home
Capital One 4.7
Columbus, OH jobs
The Experience:
Are you looking for a challenging role that includes the convenience of working virtually at home? We're looking for people who'd like to turn this opportunity into a meaningful career. As a Capital One Customer Operations associate, you're the heart of Capital One. To be eligible for this role, candidates must reside in one of the following states:
Arizona
Delaware
Maryland
New Jersey
Ohio
Pennsylvania
Utah
The best people listen and then say, “How can I help?” That's what we do at Capital One. It's how we take care of our customers. It's how we're changing banking for good, with compassion and real solutions. Money can be stressful; getting help shouldn't be. Our Customer Care team is supported and empowered to be the best people to people. And we'll have your back every step of the way. That's life at Capital One.
Here's what we are looking for in you:
At Capital One, it's important that our associates have the necessary skills and know-how to succeed in their roles and best serve our customers. For that reason, we invest heavily in both formal and informal learning development opportunities. Through these training programs and your day-to-day work, you'll find that successful associates at Capital One will:
Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace change
Demonstrate a strong customer focus rooted in empathy
Communicate effectively with peers, management and customers
Exercise good judgment and independent decision-making skills
Demonstrate exceptional listening, questioning, call control, and de-escalation techniques
Be proactive, have effective time management and organizational skills
Display dependability with a solid attendance record
Maintain sufficient reliable private internet connection, not supplied by use of cellular data (Not a hot spot)
Responsibilities:
Process late and trailing transaction on fraud status accounts and process zero fraud cases
Actively manage and escalate risk and customer impacting issues within the day-to-day role to management
Updating information from merchant receipts to the case information screen
Take both inbound and outbound calls to customers for transaction verification
Assisting customers with entry level transactions and inquiries
Process and document customer case files
Documenting requires a high level of accuracy and may require the use of multiple systems or screens
The Benefits:
At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It's backed by our belief that great work doesn't mean sacrificing your well-being. It's part of our mission to set the standard for personal flexibility, so you can grow here and at home.
Basic Qualifications:
High school diploma, GED or equivalent certification
At least 1 year of customer service or call center experience
Preferred Qualifications:
At least 2 years of customer service or call center experience
Work from Home Technology Requirements:
A secure home office environment that is free from background noise and distractions
A reliable private internet connection that is not supplied via cellular data or hotspot
A private network that is password protected where you have ownership or line of sight to every device on the network
Internet service must be provided by Cable or fiber Internet Service Providers (ISP)
Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions
ISP speed on VPN must be at least 100 Mbps download and 10 Mbps upload
To validate ISP speeds from a Chrome browser, go to *************** type Speed Test and run from the Google landing page
Hardwire ethernet connection is required
Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.
Compensation:
$19 per hour
Schedules:
We've got you covered with a variety of shifts. We are currently hiring for schedules with start times that range between the following hours:
12:00 PM - 6:00 PM EST (DE, PA, NJ, MD, OH)
10:00 AM - 4:00 PM MDT (UT)
9:00 AM - 3:00 PM MST (AZ)
Note: Shifts are Monday - Friday with weekends as assigned.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Columbus, OH: $39,520 - $39,520 for Fraud Representative
Newark, DE: $39,520 - $39,520 for Fraud Representative
Phoenix, AZ: $39,520 - $39,520 for Fraud Representative
Salt Lake City, UT: $39,520 - $39,520 for Fraud Representative
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$39.5k-39.5k yearly Auto-Apply 1d ago
Manager, Data Scientist - Velocity Black (Remote-Eligible)
Capital One 4.7
Columbus, OH jobs
Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.
As a Data Scientist at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives.
**Team Description**
Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age.
By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365.
Velocity Black is on a mission to leverage technology to improve our operational efficacy and provide an extraordinary member experience. The Velocity Black AI and ML team is building the models that help provide personalized recommendations for our members. Our solutions are both:
+ Reactive: Match member requests to the best possible options based on their stated request parameters, preferences, and historical behavior, as well as incorporating the expertise of our human agents.
+ Proactive: Surface tailored, curated recommendations in-app, where content is filtered and personalized to each individual member, anticipating their needs and inspiring new booking experiences with us.
The team is a combination of product managers, engineers, business analysts, and data scientists working in tandem to building AI/ML solutions from the ground up to help scale and improve our Velocity Black services.
We are looking for someone passionate about digital servicing, customer experience, and personalization to work on our Velocity Black Concierge product.
**Role Description**
**In this role, you will:**
+ Lead the design, development, and maintenance of personalization and recommendation models.
+ Apply modern AI/ML methods (e.g. collaborative filtering, ensemble retrievers, embeddings, neural networks, LLM as a judge, etc.) to optimize and elevate member experiences
+ Collaborate with product/business and engineering to integrate models into our platform, including model registration and ongoing measurement.
+ Develop evaluation frameworks to monitor performance, bias, and accuracy of recommendations.
+ Champion data-driven decision making across the team.
**The Ideal Candidate is:**
+ Customer first. You love the process of analyzing and creating, and you care about the user of the systems you create. You know at the end of the day it's about providing tooling to support our agents and enhancements to delight our customers.
+ Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and brainstorming various technical methods and designs to find the best solutions. You're not afraid to share a new idea.
+ A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo to advance us to the most cutting edge methods. You're passionate about talent development for your own team and beyond.
+ Technical. You're comfortable with all things model development, including from pulling together model input data from various sources to deciding on the appropriate methodology to helping to implement use cases within thoughtful architecture designs. You have hands-on experience developing data science solutions using open-source tools and cloud computing platforms.
+ A data guru. "Big data" doesn't faze you. You have the skills to retrieve, combine, and analyze data from a variety of sources and structures. You know understanding the data is often the key to great data science.
**Basic Qualifications:**
+ Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
+ A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 6 years of experience performing data analytics
+ A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) or an MBA with a quantitative concentration plus 4 years of experience performing data analytics
+ A PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 1 year of experience performing data analytics
+ At least 1 years of experience leveraging open source programming languages for large scale data analysis
+ At least 1 year of experience working with machine learning
+ At least 1 year of experience utilizing relational databases
**Preferred Qualifications:**
+ PhD in "STEM" field (Science, Technology, Engineering, or Mathematics)
+ Strong proficiency in Python and SQL for large scale data analysis
+ At least 1 year of experience preparing and transforming large, messy, or sparse datasets for modeling
+ At least 1 year of experience designing, training, and deploying large-scale models in production
+ At least 1 year of experience in model lifecycle management and ML ops practices (monitoring, feature stores, retraining, experimentation, and A/B testing)
+ At least 1 year of experience collaborating cross-functionally with product and engineering to translate business problems into ML solutions
+ Familiarity with sophisticated ML approaches to personalization models or recommendation systems
+ Demonstrated ability to influence stakeholders and lead technical strategy
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
Capital One is open to hiring a Remote Employee for this opportunity
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $175,800 - $200,700 for Mgr, Data Science
McLean, VA: $193,400 - $220,700 for Mgr, Data Science
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$67k-87k yearly est. 60d+ ago
Distinguished Machine Learning Engineer- Capital One Software (Remote)
Capital One 4.7
Columbus, OH jobs
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.
Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.
We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Distinguished Machine Learning Engineer, you'll have the opportunity to be on the forefront of building this business and bring these tools to market.
**Responsibilities:**
+ Build awareness, increase knowledge and drive adoption of modern technologies, sharing consumer and engineering benefits to gain buy-in
+ Collaborate on Capital One's toughest issues, to deliver on business needs that directly impact the lives of our customers and associates
+ Strike the right balance between lending expertise and providing an inclusive environment where others' ideas can be heard and championed; leverage expertise to grow skills in the broader Capital One team
+ Promote a culture of engineering excellence, using opportunities to reuse and innersource solutions where possible
+ Effectively communicate with and influence key stakeholders across the enterprise, at all levels of the organization
+ Operate as a trusted advisor for a specific technology, platform or capability domain, helping to shape use cases and implementation in an unified manner
+ Lead the way in creating next-generation talent for Tech, mentoring internal talent and actively recruiting external talent to bolster Capital One's Tech talent
**Basic Qualifications:**
+ Bachelors Degree
+ At least 7 years of experience in Software Engineering
+ At least 5 years of experience in Machine Learning Systems and Infrastructure
**Preferred Qualifications:**
+ Masters' Degree
+ 7+ years of experience using Python, Java, Go, and SQL
+ 6+ year of experience deploying machine learning models
+ Ability to understand deploying Machine Learning models in production environments at scale
+ Experience using Large Language Models (LLMs) to prompt engineering, fine-tune foundation models and evaluation and alignment of LLMs
+ 3+ years of experience with Kafka, Airflow, Spark, AWS Glue/Kinesis
+ 3+ years of experience with Databricks or Snowflake
+ Experience using LLM Ops tooling and practices in model versioning, deployment, cost optimization and latency reduction
**_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $239,900 - $273,800 for Distinguished Machine Learning Engineer
Richmond, VA: $239,900 - $273,800 for Distinguished Machine Learning Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$70k-89k yearly est. 60d+ ago
Director, Technical Program Management - Capital One Software (Remote)
Capital One 4.7
Columbus, OH jobs
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.
Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.
We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Director, Technical Program Management, you'll have the opportunity to be on the forefront of building this business and bring these tools to market.
**Our TPM Directors have:**
+ Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
+ Exceptional communication and collaboration skills
+ Excellent problem solving and influencing skills
+ A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
+ Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice
+ Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
+ Deep focus on execution, follow-through, accountability, and results
+ Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
+ Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners
**Basic Qualifications:**
+ At least 7 years of experience in technical program management
+ Bachelor's degree
**Preferred Qualifications:**
+ 7+ years of experience designing and building data-intensive solutions using distributed computing
+ 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
+ 3+ years experience building highly scalable mobile products & platforms
+ 3+ years of experience building B2B SaaS products
+ 3+ years of experience with Agile delivery
+ 3+ years of experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
+ Experience in building systems & solutions within a highly regulated environment
+ Bachelor's degree in a related technical field (Computer Science, Software Engineering)
+ MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience
**At this time, Capital One will not sponsor a new applicant for employment authorization for this position.**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $205,400 - $234,400 for Director, Technical Program Management
Richmond, VA: $205,400 - $234,400 for Director, Technical Program Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$205.4k-234.4k yearly 37d ago
Senior Associate, Project Management - Capital One Software (Remote)
Capital One 4.7
Columbus, OH jobs
Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.
We are seeking top tier talent to join our team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo.
As a Senior Project Manager at Capital One Software, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role, you will work closely with key stakeholders to deliver results that support growth, innovation and continuous improvement across the organization. You will work with smart, talented people who will challenge you to excel and inspire you to find creative solutions to complex problems.
As a Senior Project Manager you will:
+ Work on medium to large-scale complex, cross-departmental projects that have a direct impact on the company
+ Work independently to drive work forward, escalating issues and asking questions as needed
+ Get work done through others, collaborate with partners and influence stakeholders to accomplish goals
+ Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work
+ Drive cross-functional projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed; manage complex up and downstream project impacts.
+ Conduct regular meetings with the project team. Document progress and report to stakeholders on project status.
+ Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
+ Forge relationships with key stakeholders to ensure delivery of commitments
+ Identify ways to improve and streamline business process
+ Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation
+ Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes
+ Demonstrate organizational agility to adapt to changing demands
+ Display strong consulting and collaboration skills
Basic Qualifications:
+ Bachelor's Degree or Military experience
+ At least 3 years of Project Management experience
Preferred Qualifications:
+ Masters / MBA degree
+ 5+ years of Project Management experience
+ PMP, Lean, Agile or Six Sigma certification
+ Strong communication and collaboration skills
+ Strong problem solving and influencing skills
+ Work experience achieving results with complex projects
_At this time, Capital One will not sponsor a new applicant for employment authorization for this position_
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $86,000 - $98,200 for Sr. Project Manager
McLean, VA: $94,600 - $107,900 for Sr. Project Manager
Richmond, VA: $86,000 - $98,200 for Sr. Project Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$94.6k-107.9k yearly 33d ago
Lead Software Engineer, Full Stack - Shopping (Remote)
Capital One 4.7
Columbus, OH jobs
**Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One Shopping, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs.**
**We are seeking a Lead Software Engineer who is passionate about marrying data with emerging technologies. As a Lead Full Stack Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One Shopping.**
**What You'll Do:**
+ **Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company**
+ **Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community**
+ **Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment**
+ **Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services**
**Basic Qualifications:**
+ **Bachelor's Degree**
+ **At least 4 years of experience in software engineering (Internship experience does not apply)**
+ **At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)**
**Preferred Qualifications:**
+ **Master's Degree**
+ **7+ years of experience in at least one of the following: JavaScript, Java, TypeScript, SQL, Python, or Go**
+ **3+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service**
+ **4+ years of experience in open source frameworks**
+ **1+ years of people management experience**
+ **2+ years of experience in Agile practices**
**_At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization)._**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $175,800 - $200,700 for Lead Software Engineer
McLean, VA: $193,400 - $220,700 for Lead Software Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$193.4k-220.7k yearly 32d ago
City Experience Manager, San Francisco - Velocity Black (Remote)
Capital One 4.7
Columbus, OH jobs
Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfill their requests. It's concierge, reimagined for the digital age.
What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way.
Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for.
**What You'll do:**
+ You will be responsible for the delivery of our promise to our members in San Francisco - 'localizing the core DNA of Velocity Black'.
+ Leveraging the global reach, resources and brand of Velocity Black with granular local expertise and up to the minute knowledge of the best San Francisco has to offer in order to develop the local member community.
+ Growing the community of high performance, HNW members in San Francisco
+ Managing the P&L for your city, ensuring it is utilized with the highest ROI with regard to maximizing the relevant KPIs.
+ Owning the Content & Engagement strategy for your city's member cohort.
+ Overseeing the conceiving of and execution of regular member events at inspired locations in your city.
+ You will work closely with our Membership, CRM, and Operations teams to ensure frictionless integration of city-level and corporate-level operations.
+ You will be responsible for the upholding of our Velocity culture throughout your teams - focused around high performance and exceeding customer expectations.
+ Our cultural pillars of Adaptability, Initiative, Yes First, Resilience and Ownership should be conspicuous in everything your team does.
+ You will need to be extremely organized, and able to move seamlessly from assisting a team member with a challenging customer situation, to assessing priorities and progress from strategic altitude.
**Basic Qualifications:** ** **
+ High School Diploma, GED, or Equivalent Certification
+ At least 5 years experience in the hospitality industry in San Francisco, CA
**Preferred Qualifications:**
+ Strong relationship building skills, customer focus and ability to collaborate
+ Strong interest and knowledge of the hospitality market and industry
+ Ability to work quickly and efficiently under pressure
**At this time, Capital One will not sponsor a new applicant for employment authorization for this position.**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $122,100 - $139,400 for Manager, Concierge Specialist
Richmond, VA: $122,100 - $139,400 for Manager, Concierge Specialist
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions.
At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community.
Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization, inclusive of producing MVP's through direct hands-on software contributions. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization.
The Distinguished Engineer will be a part of the **Connectivity Evolution** organization focusing on driving strategy and best practices around the enterprise **network agenda & infrastructure automation** , while collaborating across domains with Cyber, Cloud and Software Engineering teams.
Expertise with the following technologies are ideal for success in the role: IP networks ranging Cloud Networks, BGP, IS-IS, SD-WAN, VxLAN, Wi-Fi with software tools like Ansible, Python, Saltstack, etc.
If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good.
**Key responsibilities** :
+ Articulate and evangelize a bold technical vision for your domain
+ Decompose complex problems into practical and operational solutions
+ Ensure the quality of technical design and implementation
+ Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability
+ Continue learning and injecting advanced technical knowledge into our community
+ Handle several projects simultaneously, balancing your time to maximize impact
+ Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community
**Basic Qualifications:**
+ Bachelor's Degree
+ At least 7 years of experience in Software Development or Software Engineering
+ At least 5 years of experience in Network Engineering designing and implementing multi-site networks
**Preferred Qualifications:**
+ Bachelor's or Master's Degree in Computer Science or a related field
+ 10+ years of Software Engineering or Software Development experience
+ 10+ years of professional experience coding in commonly used languages like Java, Python, Go, JavaScript/TypeScript, Swift, etc.
+ 10+ years of experience with Networking (BGP, Wi-Fi, SD-WAN, Cloud Networking and Data Center Networking)
+ 10+ years of professional experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support
+ 7+ years of experience in building distributed systems & highly available services using cloud computing services (AWS, GCP, Azure)
+ 3+ years of experience with IPv6 implementation in the Cloud
**Capital One is open to hiring a remote employee for this opportunity.**
**Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $244,700 - $279,200 for Distinguished Engineer
McLean, VA: $269,100 - $307,200 for Distinguished Engineer
New York, NY: $293,600 - $335,100 for Distinguished Engineer
Plano, TX: $244,700 - $279,200 for Distinguished Engineer
Richmond, VA: $244,700 - $279,200 for Distinguished Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$74k-93k yearly est. 5d ago
2026 - Institutional Client Group Analyst Summer Intern
U.S. Bank 4.6
Cincinnati, OH jobs
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
U.S. Bank's ICG Analyst Development Program is a dynamic 10-week paid summer internship designed to provide students with hands-on experience in both Credit Analysis and Relationship Management within our Corporate & Commercial Banking divisions. This dual-focus internship offers a unique opportunity to develop technical skills, business acumen, and client-facing capabilities while working alongside experienced professionals across diverse industry verticals.
What You'll Do
As an intern in the ICG Analyst Development Program, you will:
Credit Analyst Responsibilities
Analyze historical financial statements and prepare reports to communicate performance and trends.
Conduct industry-specific research to support credit underwriting decisions.
Assist in the assessment of credit requests and delivery of recommendations tied to credit risk.
Collaborate with Portfolio Managers, Relationship Managers, and Credit Administration teams.
Complete a Credit Capstone project and present findings to senior executives.
Relationship Management Responsibilities
Support Relationship Managers in business development efforts, including industry research and marketing material preparation.
Maintain internal reports such as deal tracking, pipeline updates, and Salesforce dashboards.
Assist in preparing client-facing materials including pitch books and briefing memos.
Conduct in-depth company and industry research, including analysis of SEC filings (10-K/10-Q).
Coordinate with product teams to build comprehensive client presentations and ensure seamless delivery.
Training & Development
Accelerated learning through on-the-job training, mentorship, and exposure to senior executives.
Cohort-building activities including social events, volunteer days, and development workshops.
Pathway to full-time opportunities in U.S. Bank's Analyst Development Programs upon graduation.
Who We're Looking For
We seek intellectually curious, motivated self-starters with strong analytical and communication skills.
Basic Qualifications
Pursuing a bachelor's degree with a target graduation date of December 2026 or May 2027.
Coursework in finance, economics, business admin
Basic understanding of financial concepts and applications.
Ability to start the internship on June 1st, 2026.
Preferred Qualifications
GPA of 3.0 or above.
Previous corporate or investment banking experience.
Strong relationship-building and problem-solving skills.
Acute attention to detail and ability to work under pressure.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Working Model & Hours
Hybrid role: Typically three days a week in-office, with flexibility for remote work.
Interns work approximately 40 hours per week during the internship.
Internship Benefits
Meaningful, hands-on work that impacts the business.
Networking opportunities with senior leadership and peers.
Potential for full-time offer into a development program upon graduation.
Application Deadline:
Most applications close on February 13, 2026.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $26.39
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
$20-26.4 hourly Auto-Apply 7d ago
Business Manager, Shopping (Remote-Eligible)
Capital One 4.7
Columbus, OH jobs
This is your opportunity to join Capital One's fast-growing consumer app: Capital One Shopping. Within Capital One, the Shopping team is working on a new consumer product that seeks to change the way people buy things online. Our mission is to deliver a best-in-class shopping and savings experience for our millions of customers while driving incremental and sustainable sales for our merchant partners.
To be successful in the role, you will need to be a well-rounded 'business athlete' - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business.
**Summary:**
As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
**General Responsibilities:**
+ Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
+ Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One
+ Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics
+ Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
+ Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
+ Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
+ Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
+ Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
+ Strong business judgment, leadership and integrity: Be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
+ Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. Foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
+ Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
+ Clear results orientation: display an intense focus on achieving both short and long term goals. Drive and execute an agenda in an uncertain and fluid environment
+ Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
Capital One is open to hiring a Remote Employee for this opportunity.
**Basic Qualifications:**
+ Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
+ At least 2 years of experience in analysis
+ At least 2 years of experience in SQL querying
**Preferred Qualifications:**
+ Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
+ 5+ years of experience in analysis
+ 3+ years of experience in SQL querying
+ 2+ years of experience in financial services
+ 1+ year of experience in consulting
+ 2+ years of experience in people management
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $158,400 - $180,800 for Business Manager
New York, NY: $172,800 - $197,200 for Business Manager
Remote (Regardless of Location): $144,000 - $164,400 for Business Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$172.8k-197.2k yearly 60d+ ago
Senior Private Aviation Specialist (West Coast) - Velocity Black (Remote)
Capital One 4.7
Columbus, OH jobs
Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age.
By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365.
What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way.
Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for.
We are looking for a talented and results driven Senior Private Aviation Specialist, with experience as a private jet broker. The role will require a hands on approach, with ownership of the entire sales cycle.
**General Responsibilities:**
+ Receive requests, and propose the best aircraft for the trip, working closely with partnered suppliers
+ Understand trip needs and articulate options to best suit their individual requirements
+ Strengthen and expand relationships with suppliers in the United States
+ Full ownership of a request from start to finish, ensuring the service is exceptional and seamless
+ Contract management and negotiations
+ Ability to take initiative and work on expanding the department by engaging in additional responsibilities
**What we are looking for:**
+ Adaptability and multitasking
+ 'Yes first' mentality
+ Strong analytical skills and extremely strong attention to detail
+ Experience working with ultra high net worth individuals
+ Entrepreneurial, problem-solving attitude
+ Excellent, clear and effective verbal and written communication skills
+ Experience in a collaborative and transparent environment
+ Ability to work in high-pressure environment with tight deadlines
+ Flexible working hours - available to work on evenings and weekends
**Basic Qualifications: **
+ High School Diploma, GED, or Equivalent Certification
+ At least 2 years experience as a private jet broker
**Preferred Qualifications:**
+ 3+ years experience as a private jet broker
**At this time, Capital One will not sponsor a new applicant for employment authorization for this position.**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $80,800 - $92,200 for SA, Premium Concierge Specialist (BGCZ40)
Richmond, VA: $80,800 - $92,200 for SA, Premium Concierge Specialist (BGCZ40)
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$80.8k-92.2k yearly 39d ago
Director, Client Development Affiliate Marketing - Capital One Ad Solutions (Remote)
Capital One 4.7
Columbus, OH jobs
Capital One Ad Solutions is looking for a Director to join the Partnerships Team. You'll be responsible for partnering with our top merchants to help them succeed leveraging Capital One Ad Solution's suite of products. In this client-facing role, the team is looking for a sales leader with product, data, sales, and strategic account management experience, to help integrate and create bespoke solutions for our top merchants. You'll act as a key liaison between our clients and internal teams, and be responsible for successfully executing their marketing campaigns from start to finish.
Key Responsibilities Include:
+ Partner with key external stakeholders including C-suite level contacts to help grow and cultivate Capital One Shopping
+ Integrate Capital One Ad Solution's products and services with our merchant partners
+ Leverage data and analytical methodologies to optimize and grow your book of business
+ Teach, support, and train agencies, industry partners, and other stakeholders on Capital One Ad Solutions
+ Work with Product, Revenue Management, and other key stakeholders to help drive our business
+ Technical skills (utilizing analytic platforms, APIs, and proprietary tools) are a plus
+ Building a pipeline of enterprise accounts, and owning a broad portfolio of enterprise relationships; proven ability to influence and build consensus across multiple teams
+ Demonstrated success leveraging data, analytical and communication skills
+ Create and deliver executive level decks & materials
+ Travel onsite for merchant visits and/or industry conferences
An ideal candidate will possess:
+ Strong strategic, analytical, and data-analysis skills
+ Demonstrated experience and results in strategic client facing (in-person, phone, email) interactions
+ Excellent communication skills, both written and verbal
+ Experience in identifying, creating, and building strategies to achieve organizational objectives
+ Prior experience in taking full ownership of client relationships and the ability to partner with internal stakeholders to create customized solutions for partners
+ Experience partnering on and creating product roadmaps
+ A strong deference to team culture, collaboration, and open communication
+ Demonstrable expertise in developing and executing successful retail partnership programs, joint marketing initiatives, and co-op advertising campaigns
+ Collaborate across our client team and within the commerce & retail media organization to solve, innovate, build skills and develop thought leadership and best practices
Basic Qualifications:
+ At least 12 years of experience in a strategic client facing sales or account management roles
+ At least 8 years of experience reviewing or analyzing data
Preferred Qualifications:
+ Bachelor's Degreee
+ 10+ years of affiliate, enterprise sales or performance marketing experience
+ 8+ years of leading high functioning Sales teams
+ Proven track record of managing, selling, and developing relationships with Strategic Merchants
+ Experience managing technical sales and integrations
+ Demonstrated success selling and managing merchants on sophisticated ad platforms
+ Strong data, analytical and communication skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $181,800 - $207,500 for Director, Capital One Ad Solutions
Richmond, VA: $181,800 - $207,500 for Director, Capital One Ad Solutions
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$63k-89k yearly est. 46d ago
Manager, Travel Service: Velocity Black (Remote)
Capital One 4.7
Columbus, OH jobs
Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age.
By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365.
What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way.
Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for.
We are looking for someone passionate about the hospitality industry with strong existing knowledge of what it takes to lead the most high-value-add concierge team. The ideal candidate will be an energetic, ambitious and determined person who wants to help elevate others through their career in the customer service and concierge space to the next level
This role will be leading our travel team, which is one of the world's fastest-growing travel businesses. You will communicate with clients, suppliers, and training team members to provide best-in-class service to our members. You will curate special trips and ensure every detail is checked so that members have a stress-free travel experience and create memories that will last a lifetime.
**General Responsibilities:**
+ Drive team leaders to achieve quarterly sales and service targets
+ Collaborate across product, sales, and service departments to enhance operations efficiency.
+ Develop sales strategies to drive results
+ Monitor and analyze team performance metrics
+ Work closely with marketing and partnerships to strengthen the brand's global positioning and value proposition.
+ Point of contact for member and partner escalations
**What we are looking for:**
+ Strong knowledge of the travel industry
+ Strong analytical skills and excellent attention to detail
+ Clear verbal and written communication skills
+ Ability to manage multiple tasks under pressure and meet deadlines
+ High level of intuition to anticipate and exceed client needs
+ Flexible working hours - available to work on evenings, weekends and some holidays
+ Experience working with high value requests
**Basic Qualifications:**
+ High School Diploma, GED, or Equivalent Certification
+ At least 5 years of experience coordinating travel
+ At least 5 years of experience managing a travel sales team
**Preferred Qualifications:**
+ Bachelor's Degree or Military experience
+ 6+ years of experience coordinating travel
+ 6+ years experience in managing a travel sales team
+ 8+ year of Global Distribution System (GDS) or other online travel tools experience
**At this time, Capital One will not sponsor a new applicant for employment authorization for this position.**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $122,100 - $139,400 for Manager, Concierge Specialist
Richmond, VA: $122,100 - $139,400 for Manager, Concierge Specialist
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$46k-66k yearly est. 60d+ ago
Senior Manager, Software Engineering, Full Stack - Capital One Software (Remote)
Capital One 4.7
Columbus, OH jobs
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.
Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.
We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Software Manager you'll have the opportunity to be on the forefront of building this business and bring these tools to market.
**What You'll Do:**
+ Lead a team of developers with deep experience in distributed microservices, and full stack systems to create robust, cloud native, resilient, and highly scalable solutions in data management and security domains
+ Is an inspirational leader, has a talent growth strategy by attracting and retaining talent, involved heavily in hiring process and practice, continues to create high levels of energy and motivation through challenges and obstacles, and proactively manages all talent by actively coaching and improving the performance of directs
+ Has a strong engineering and technology background with the ability to learn quickly and go deep into our product and engineering solutions
+ Help accelerate adoption of the very best engineering practices, while maintaining knowledge on industry innovations, trends and practices to curate a continual stream of incubated projects and create rapid product prototypes
+ Promote a culture of engineering excellence and being well-managed, using opportunities to reuse and innersource solutions where possible. Lead the craftsmanship, availability, resilience, and scalability of your solutions
+ Be the guiding force for stakeholders in design and architecture discussions, helping the engineering teams make key technology choices, and staying associated with the use case through its development lifecycle
+ Effectively communicate with and influence key stakeholders across the enterprise at all levels of the organization. Proven collaborator and have the ability to build very strong partnerships with others to gain the trust and confidence of those around them, from hands on engineers to executives
**Basic Qualifications:**
+ Bachelor's Degree
+ At least 8 years of experience in software engineering (Internship experience does not apply)
+ At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)
+ At least 4 years of people management experience
**Preferred Qualifications:**
+ Master's Degree
+ 10+ years of experience in software engineering in one or more of the following: GoLang, Java, Python, React, Rust, or C++ 3+ years of experience in two or more of the following: GoLang, Java, Python, Lua, React, Nginx, Rust, or C++ 5+ years of experience with AWS, GCP, Azure, or another cloud service
+ 2+ years of experience with containerization technologies
+ 4+ years of experience in open source frameworks
+ 5+ years of people management experience
+ 2+ years of experience in Big Data, Data Security, Governance and Controls
+ 2+ years of experience in front-end development
+ 2+ years of experience in Agile practices
**_Capital One will consider sponsoring a new qualified applicant for employment authorization for this position._**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $204,900 - $233,800 for Sr. Mgr, Software Engineering
Richmond, VA: $204,900 - $233,800 for Sr. Mgr, Software Engineering
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$204.9k-233.8k yearly 60d+ ago
Manager, Chief of Staff - Capital One Software (Remote)
Capital One 4.7
Columbus, OH jobs
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys, and are exploring how best to bring some of the tools to market as enterprise B2B software solutions. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.
Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.
As a Manager, Chief of Staff at Capital One Software, you will be challenged to excel and lead alongside smart and passionate people. You will capitalize on the opportunity to be at the forefront of driving a major transformation that directly impacts Capital One's bottom line. You are comfortable with technology, able to translate technical concepts into business value, and skilled at navigating multiple domains with a growth mindset. You will take on important and exciting responsibilities from day one, working with key stakeholders across the company, managing complex business programs, and establishing effective frameworks for success. Finally, you are an exceptional communicator, capable of building positive relationships and influencing stakeholders to drive program delivery.
**General Responsibilities:**
Responsible for streamlining operations within the Software division by identifying, prioritizing, and resolving bottlenecks. The Manager, Chief of Staff will lead efforts to adapt and optimize existing processes for a SaaS business model, ensuring sustainable and scalable solutions.
+ Actively identify, evaluate, and diagnose processes hindering Software division efficiency, using intellectual curiosity and collaboration and document practical, data-driven solution proposals.
+ Define clear problem statements and develop comprehensive solution strategies to resolve legacy process bottlenecks and operational challenges.
+ Ensure all implemented solutions are sustainable, scalable, and support future organizational growth.
+ Collaborate and communicate effectively with stakeholders across all levels (Software, Enterprise, Go-To-Market, Product, Tech, Operations) to secure buy-in, manage expectations, and influence project outcomes.
+ Navigate cross-functional domains with a growth mindset, continuously learning new technologies to offer strategic insights and apply exceptional influencing abilities to drive project delivery.
+ Lead comprehensive problem-solving efforts for additional needs or challenges encountered throughout the project lifecycle.
+ Showcase a proven track record for problem solving, quickly establishing frameworks, designing and managing complex, dynamic project plans, adapting to changing requirements/priorities, and executing effective risk mitigation to keep projects on schedule.
**Basic Qualifications:**
+ Bachelor's Degree or Military experience
+ At least 5 Years of Project Management experience
**Preferred Qualifications:**
+ Masters / MBA degree
+ 7+ years of Project Management experience within a highly regulated industry
+ PMP, Lean, Agile or Six Sigma certification
_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $144,000 - $164,400 for Manager, Chief of Staff
McLean, VA: $158,400 - $180,800 for Manager, Chief of Staff
Richmond, VA: $144,000 - $164,400 for Manager, Chief of Staff
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$158.4k-180.8k yearly 53d ago
Sr. Data Science Manager - Financial Crimes
Keybank 4.4
Brooklyn, OH jobs
ABOUT THE JOB (JOB BRIEF)
Reporting to the Director of Financial Crimes Modeling & Analytics that reports to the Deputy Chief AML Officer, the Senior Data Science Manager is primarily responsible for leading a quantitative team in support of financial crime modeling and analytics. This role must establish priorities for the team, assign and define the work to the right resources, and understand the strengths and opportunities of the team to ensure the team meets and exceeds expectations. This role is responsible for owning modeling practices, methods, and techniques as well as for influencing data strategy with a focus on leveraging both current and emerging technologies and applications. The Senior Data Science Manager acts as a leader, strategic advisor and credible thought partner to senior / executive level business partners. This position is also responsible for managing the integration of activities within and across teams as well as effectively manage, coach, develop, and guide a team of professionals to anticipate business needs, recommend solutions that are both effective and efficient, and communicate the right message.
ESSENTIAL JOB FUNCTIONS
Oversee a small quantitative team (2-4 direct reports) in developing models and conducting analytics to address financial crime compliance needs in AML/BSA/OFAC
Research, compile and evaluate large sets of data to assess quality and determine suitability for model building
Develop/maintain internal models and test/configure vendor solutions to ensure conceptually sound design, proper implementation, and acceptable model performance
Employ innovative techniques to drive continuous improvements in model effectiveness and efficiency, e.g. reducing false positives
Proactively coach and develop the team on building technical skills and business knowledge; promote the team and their capabilities to stakeholders
Effectively collaborate with compliance, technology, and risk partners; guides, advises, challenges, and influences to drive organizational impact
Provide strategic consultation and thought leadership to senior / executive level business partners
REQUIRED QUALIFICATIONS
Master's degree (or its equivalent) in statistics, mathematics, economics, computer science, data sciences, predictive modeling, or other quantitative disciplines and at least 5 years of relevant experience, preferred in AML/BSA, OFAC, or fraud modeling/analytics
Demonstrated proficiency in both traditional modeling practices and Machine Learning (ML)/Artificial Intelligence (AI) solutions, with preference given to candidates possessing experience and expertise in Generative AI (GenAI).
Hands-on work experience with statistical coding in SAS and/or Python
Knowledge of and ability to leverage traditional databases, cloud-based computing, and distribution computing
In-depth understanding of financial crime regulatory requirements, technology, and data analysis best practices
Demonstrated direct management experience
Excellent verbal, written and visual communication skills; ability to define and communicate key risk metrics, dashboards and analytics for senior management and executive reporting; translate technical observations to a non-technical audience
A credible thought leader that can guide, advise, challenge, and influence at all levels of the organization and drive organizational impact
Remote work is supported, but relocation to Cleveland, OH or Buffalo, NY is preferred.
DATA LITERACY
Ability to:
Influence / impact strategy for data sourcing; can anticipate emerging needs to be incorporated into strategy
Lead discussions about pros/cons of applications with senior leadership
Monitor industry trends and direction of data analysis technologies
TECHNOLOGY & TECHNIQUES
Advanced Microsoft Office Suite
SQL/NoSQL
Relationship data structure
Selecting and retrieving data including unstructured data retrieval, archival, and ETL
Databases
Advanced Python/R/SAS:
Databases
Efficient coding
Can build strong code controls and translate code into high-level commentary
Understanding of and ability to leverage:
Cloud-based computing
Distributed computing
MODEL BUILDING & MAINTENANCE
Ability to:
Establish standards and best practices; forecast future modeling tools / techniques
Identify, employ, and evangelize emerging techniques from industry / research
Coach others on data modeling methods / techniques
Facilitate sessions for complex data models
Assess and understand risks; contingency plans
Communicate observations to senior executives
Translate technical observations to a non-technical audience
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 02/15/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
#LI-Hybrid
$73k-99k yearly est. Auto-Apply 5d ago
Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote)
Capital One 4.7
Columbus, OH jobs
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.
Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.
As an Senior Associate, Support Engineer, you will be a cornerstone of the Databolt support organization, ensuring our customers receive expert-level service for a mission-critical data security product. This is a highly technical, hands-on role focused on advanced troubleshooting, incident response, and problem management.
You will serve as a specialized escalation point, taking ownership of complex customer issues that require deep technical analysis. This role is ideal for a technical problem-solver who thrives on diagnosing and resolving complex issues across cloud infrastructure, networking, and data systems, while also helping to build a scalable, enterprise-grade support function from the ground up.
**Key Responsibilities:**
+ Advanced Troubleshooting: Serve as the technical escalation point for complex Databolt issues, performing deep technical analysis to identify and resolve problems.
+ Incident & Problem Management: Manage and resolve complex customer issues , participating in on-call rotations to respond to critical incidents.
+ Root Cause Analysis: Drive problem management by participating in Root Cause Analysis (RCA) and contributing to the development of Permanent Corrective Actions (PCA) to prevent issue recurrence.
+ Knowledge Contribution: Develop and maintain comprehensive documentation for our internal and external knowledge bases, detailing troubleshooting guides and common issue resolutions.
+ Cross-Functional Collaboration: Act as a critical feedback loop to Product and L3 Engineering teams, channeling customer feedback and common issues to foster continuous improvement.
+ Mentorship: Provide guidance and mentoring to L1 support engineers, helping to build the technical capacity of the frontline team.
+ Tools & Process Navigation: Manage the case lifecycle across a suite of tools, including Salesforce, JIRA, Slack, and PagerDuty.
**Basic Qualifications:**
+ Bachelor's degree in Computer Science, Engineering, or Information Technology
+ At least 4 years of experience in technical support, systems administration, software engineering, or solutions architecture
+ At least 3 years of experience in technical operations related to infrastructure architecture, database architecture, and Data Security
+ At least 3 years of experience with public cloud platforms (AWS strongly preferred, including services like EC2, ECS, S3, RDS, and API Gateway)
**Preferred Qualifications:**
+ Demonstrated working knowledge of containerization and orchestration (Docker, Kubernetes)
+ Proven experience with on-call rotations and responding to critical incidents
+ Proficiency in at least one scripting language (e.g., Python, Bash) for automation and log analysis
+ Experience with observability and monitoring platforms (e.g., Splunk, Datadog, Prometheus, New Relic)
+ Strong grasp of networking fundamentals (e.g., private links, mTLS, API gateways)
+ Knowledge of data security concepts including data tokenization, encryption, and access control (RBAC)
+ Excellent communication skills, with the ability to explain complex technical concepts clearly and concisely to both technical and non-technical stakeholders
+ Demonstrated ability to adapt to new technologies and learn quickly
_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $86,000 - $98,200 for Support Specialist, Sr
McLean, VA: $94,600 - $107,900 for Support Specialist, Sr
Richmond, VA: $86,000 - $98,200 for Support Specialist, Sr
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).