Information Systems Technician jobs at Navy Mutual - 6 jobs
Tier III Help Desk
Dane LLC 4.2
Chantilly, VA jobs
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance
Paid time off
Tuition assistance
Vision insurance
Description
At DANE, we value experienced professionals who enjoy solving complex problems and supporting mission-critical systems. We offer competitive benefits, aggressive PTO from day one, and an environment that encourages learning and collaboration.
We are seeking an experienced Tier III Application Support Help Desk Technician to support a complex production environment with multiple enterprise applications. This position focuses on diagnosing and resolving advanced application and data issues escalated from Tier I and Tier II teams, collaborating closely with development and other IT groups. The environment is evolving toward greater use of automation and data-driven tools, and candidates should have beginner-level exposure to any of the following: Python, C#, or Power BI, along with a willingness to continue learning.
Responsibilities
Monitor production applications, scheduled jobs, and the incident management ticketing system.
Receive, analyze, and troubleshoot complex incidents and service requests escalated from Tier I and Tier II support teams.
Investigate application and data-related issues, determine root causes, and either resolve issues or collaborate with development and other IT teams for resolution.
Collaborate with development teams by providing detailed analysis, logs, and findings that assist with root cause identification and prioritization of fixes.
Write and execute SQL queries to analyze tables, grants, functions, procedures, packages, and triggers.
Perform backend data modifications using SQL in accordance with change management and security procedures.
Assist in the creation and maintenance of Knowledge Base Articles (KBAs) and Standard Operating Procedures (SOPs) to improve issue resolution and reduce escalation volume.
Support applications built on .NET, Java, and Oracle database platforms.
Work within enterprise tools such as ServiceNow, CLM, jQuery, and SharePoint.
Support operational reporting and analysis efforts, including basic Power BI dashboards.
Utilize beginner-level scripting or automation (e.g., Python or C#) to assist with diagnostics, data handling, or operational efficiencies, as appropriate.
Requirements
Active DoD Secret clearance (or higher).
Bachelors degree in Computer Science or a related field.
Minimum of 4+ years of experience in a Tier III Application Support Help Desk role.
Strong problem-solving skills with the ability to break down complex technical and process-related issues to identify root causes.
Experience supporting applications developed using .NET, Java, and Oracle databases.
Strong SQL scripting experience, including writing queries and performing backend data modifications.
Experience working with Oracle or Microsoft SQL databases and tools such as TOAD.
Experience with enterprise support tools, including ServiceNow, CLM, jQuery, and SharePoint.
Excellent verbal and written communication skills, with the ability to explain technical issues to non-technical users and collaborate effectively with technical teams.
Preferred Skills (Beginner-Level or Exposure)
Python scripting for basic automation, diagnostics, or data processing.
Familiarity with C# applications for troubleshooting or support purposes.
Experience building or supporting Power BI dashboards or reports.
Demonstrated Interest in learning and supporting automation and AI-assisted operational workflows as the environment evolves.
DANE LLC is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Flexible work from home options available.
$53k-78k yearly est. 10d ago
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PST Life Cycle Support Analyst (#CJ)
Tamayo Federal Solutions LLC 4.0
Virginia Beach, VA jobs
Job DescriptionDescription:
Tamayo Federal Solutions, LLC is seeking a highly qualified PST Life Cycle Support Analyst to join our team supporting the PEO Aircraft Carriers (CVN) Product Support Team (PST). This role provides critical program, logistics, and lifecycle sustainment support to Navy carrier programs. The ideal candidate will have strong program management experience, excellent communication skills, and a solid understanding of Navy acquisition and logistics processes.
Responsibilities:
Serve primarily as an Action Officer (AO) to the PST Director and greater PST.
Provide Subject Matter Expert (SME) level support for PSM efforts that are impacted by design related logistics issues.
Develop program and executive level briefs and related documents such as white papers, correspondence (e.g., letters, and/or memorandums) and summaries.
Manage schedules, metric planning, implementation, and execution of documentation development processes in support of Integrated Logistics Assessments (ILA) and Logistics Readiness Reviews.
Assist in the review and analyzes of contract requirements across material outfitting program accounts and direct cite funded contracts, reducing program costs through strategic enhancements such as assistance in GFE/GFI Management, SCN ILS Budgets, and LCS process improvements for stakeholders.
Develop and maintain programmatic related documentation including but not limited to: LCSP, SSMP, RMP, POM FY planning issue papers/summaries and Technology Readiness and Risk Assessment Reports.
Manage acquisition logistics planning documentation updates including the review and update of Life Cycle Sustainment Plan (LCSP), Supply Support Plan, TM Contract Requirements, Obsolescence, Data and Configuration Management (CM), Manpower Estimates (MER), Navy Training Plans (NTSP) and new technology Front End Analysis (FEA) package development.
Work action items, identify risks and develop resolutions with engaged stakeholders and Ship's Force, both active duty and pre-commissioning crews.
Conduct in-depth research and technical reviews on topics relating to Logistics Program Planning and Management for the following Logistics Products: Configuration Management (CM); Material Management; Provisioning Technical Documentation (PTD); Coordinated Shipboard Allowance List (COSAL); and Ships Selected Records (SSR); Maintenance Systems (e.g. Supportability Analysis and Legacy Maintenance reviews); Technical Publications (Tech Pubs), Supportability Plan, obsolescence and implement Unique Identification (UID) in the maintenance requirements for the ship.
Develop status reports for Logistics Product Availability/Delivery on Government Furnished Equipment/Systems identified in Schedule A by Participating Acquisition Resource Managers (PARMs), Headquarters Modification Requests (HMRs), and Field Modification Requests (FMRs) for Logistics Product Availability/Delivery. Determine if there are any logistics impacts and provide recommended corrective action.
Provide technical and administrative support in the planning and execution of program reviews to include ILSMTs, ILAs, Logistics Readiness Reviews (LRR), etc. and the action items and resolution findings. The contractor shall also provide ILS expertise and ensure technical oversight and support during the development, evaluation and execution of the logistics requirements with focus on Total Ownership Cost (TOC) and Life Cycle Management for all Navy Aircraft Carriers. The support shall be maintained throughout periods to cover overall system design, integrated product and process development, milestone acquisition, construction and operations.
Provide logistics support in the development and execution of the shipboard integrated data/informationsystem.
Requirements:
BA/BS in communication, business, or related logistics field
10+ years of relevant experience in life-cycle sustainment project and product management
3-5 years (minimum) of relevant AO experience
Active DoD Secret Clearance
Strong MS365 suite (Word, Excel, PowerPoint, Project, Outlook, etc.) skills
Strong communication skills (written/oral), attention to detail, and time management
Navy experience; active duty, civilian, or contractor
Desired:
MA/MS in communication, business, or related logistics field
Former Navy (aircraft carrier) active-duty experience
Former NAVSEA or Shipyard experience
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at TFS that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At TFS, you will receive comprehensive benefits such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
EEO/AA Employer. Protected Veterans and individuals with disabilities are encouraged to apply.
Please NO RECRUITERS - Job Applicants ONLY
$68k-114k yearly est. 14d ago
Expert Technician
Genex Systems 4.5
McLean, VA jobs
Genex Systems is looking for an Expert Technician (ET) to assist engineers in conducting engineering research projects for the Federal Highway Administration (FHWA) at the Turner-Fairbank Highway Research Center (TFHRC).
The ET will be assigned to the Structures Laboratory (STR Lab) at TFHRC. The STR Lab focuses on the execution of applied engineering research relying on the full-scale testing of bridges, bridge components, and components of other highway-related structures. This includes physical experiments in hydraulically operated test frames, design and fabrication of testing equipment and specimens, field testing, analysis of laboratory and field data, and computational structural mechanics (CSM) modeling.
Responsibilities:
Assist the FHWA and Structures Research Engineers in the execution of research projects and to maintain the state of good repair of the laboratory. Duties may include but not be limited to installing/calibrating/maintaining laboratory equipment, maintaining/installing software for specialized laboratory equipment, rigging, conducting complex movements of heavy items with overhead cranes, forklifts, and/or other rigging equipment, conducting standardized materials tests, operation of servo- valve hydraulic equipment, erection of load frames, setting up sensors and data collection systems, and metallography specimen preparation.
Qualifications:
Must have a Bachelor of Science degree with two years of engineering technician experience or completion of at least four years of technical training in engineering, engineering technician skills, computer science, electronics, or mechatronics.
Must have a good level of mechanical aptitude, basic computer skills (including proficiency with MS Word and MS Excel, and ability to use specialized software for hydraulic and instrumentation systems), and ability to comprehend construction plan drawings.
Must be familiar with hydraulic testing systems and basic instrumentation systems for collecting data.
Able to lift 50 lbs.
Requires US citizenship or valid work visa with 3 years residency in the US.
$117k-162k yearly est. Auto-Apply 60d+ ago
2026 Information Technology Internship
Kinsale Management 4.0
Richmond, VA jobs
Are you a rising junior, senior, or master's student interested in building IT experience on a collaborative team? Kinsale Insurance is offering paid summer internships across multiple IT disciplines, including application development, DevOps, and data analysis. You'll contribute to meaningful projects while learning from industry experts.
About Kinsale Insurance
Kinsale Insurance is an excess and surplus (E&S) lines insurer headquartered in Richmond, VA. We combine innovative technology with a high-touch, service-driven culture. Our IT team supports the business through software development, security, analytics, and systems infrastructure - all managed in-house at our new Richmond office.
What You'll Do
Depending on your track, a typical day may include:
Application Development (Java & Angular)
Building and enhancing software solutions aligned with business requirements
Designing and automating test cases
Learning best practices for development, QA, and release management
Data Analysis (SQL & Python)
Documenting workflows, processes, and requirements
Running ad-hoc analyses and defect investigations
Creating and automating reports for business leaders
DevOps Engineering (Git, Python, Java & Angular)
Designing and optimizing CI/CD pipelines
Configuring Helm charts and Kubernetes environments
Writing scripts and leveraging third party APIs to create and maintain enhancements to developer tools and processes
Qualifications
A successful candidate has:
Working toward a bachelor's degree in computer science, informationsystems, technology, or related field
Desire to collaborate and grow technical and soft skills
Strong analytical and problem-solving ability
Ability to manage multiple priorities
Familiarity with programming languages (Java, Angular, Python preferred) and Generative AI
Comfort with SQL queries and cloud platforms (AWS or Azure a plus)
A compelling candidate also has:
Hands-on experience with DevOps tools, containerization, or advanced data analysis
Training & Development
Weekly Lunch & Learns with leaders on career, technical, and industry topics
Assigned project sponsor, mentor, and team support
Exposure to multiple IT disciplines and business stakeholders
Hiring Timeline
Phone screens: November 2025 - January 2026
Interviews: February 2026
Offers extended after interviews
Internship: 10 weeks beginning May 26, 2026
Work hours: Onsite in Richmond, VA, Monday-Thursday, 8:30 a.m.-4:00 p.m.
Kinsale values strong financial responsibility. A credit check will be conducted as a part of the selection process for roles that require sound judgement, trustworthiness, or access to sensitive information.
$27k-35k yearly est. 60d+ ago
Help Desk Support (Tier III)
Dane LLC 4.2
Chantilly, VA jobs
Job DescriptionDescription At DANE, our ability to retain employees is a testament to how we treat, value, and support our incredibly smart, talented team. We offer aggressive PTO from day one, comprehensive benefits, and learning opportunities to support our employees in being their best. We value curiosity, initiative, and the drive to solve problems. Youll work in an environment where your insights matter, where learning is encouraged, and where your contributions have a direct impact on the mission and the users we support.
We are seeking a highly skilled Tier III Help Desk Technician to join a fast-paced production support team supporting mission-critical applications. In this role, you will investigate complex technical issues, collaborate with development teams, and use analytical tools to uncover root causes. As the client environment evolves toward greater use of automation and AI-assisted processes, we are seeking candidates who bring strong troubleshooting capabilities along with experience in Python, C#, and or Power BI to support emerging data-driven workflows.
Responsibilities
Monitor production applications, scheduled jobs, and incident management systems.
Receive and analyze incidents and requests from end-users and troubleshoot and disposition appropriately.
Research, track, and resolve complex issues escalated from Tier I and Tier II technicians
Collaborate with Development teams to troubleshoot incidents, research root causes, and provide details that can help to prioritize user stories.
Write and execute SQL queries; analyze tables, grants, functions, procedures, packages, and triggers.
Perform backend data modifications using SQL.
Draft and update Knowledge Base Articles (KBAs) and Standard Operating Procedures (SOPs) for lower-tier resolver groups to help with their knowledge of applications and decrease the time required to resolve issues.
Utilize tools like TOAD for database management and optimization
Support applications developed using .NET, Java, and Oracle Database environments.
Work within tools such as ServiceNow, CLM, jQuery, and SharePoint.
Develop and maintain PowerBI dashboards and reports for operational insights
Write Python scripts for automation, data processing, and system integration tasks
Work with C# applications and provide application-level support
Requirements
Must have a bachelors degree in computer science or related field.
Must have an Active DOD Secret Clearance
Must have experience with .NET, Java, and Oracle Database projects and applications.
Must have SQL, Service Now, CLM, jQuery, and SharePoint experience.
Must have SQL Script writing experience
Minimum of 4+ Years of experience as a Tier III Application Support Help Desk Technician
Minimum of 2+ years experience with Power BI and or Python
Experience with C# is preferred but not required
Must have exceptional ability to break down complex situations and identify root causes for both technical and process-related issues
Must have strong verbal and written communication skills; ability to articulate technical concepts to non-technical users and collaborate effectively with development teams
Must have the proven ability to quickly learn new technologies and apply skills in evolving technical environments
DANE LLC is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Flexible work from home options available.
$63k-96k yearly est. 13d ago
IT Specialist
ABC Imaging 4.0
Annandale, VA jobs
ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.
We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an integral member of our team.
Responsibilities include:
Level 2 technical support with Apple Mac's and Windows based computers and servers
Install operating systems, migrations, upgrades, etc.
Install and maintain virtual machines and servers
Setup new or move existing computer hardware and software
Troubleshoot user issues as they arise on applications, software, hardware, and configurations of network setup
Run CAT6 cables where needed, and terminate
Maintenance and updates on servers and workstations
Basic knowledge of Active Directory to setup for users accesses
Basic knowledge of camera systems and access point
Identifying technical problems and resolving issues quickly in printing production line
Basic knowledge of Microsoft Office 365
Maintain product inventory and order supplies and equipment as needed
Work with large format printers, print servers, and different copiers.
Basic knowledge of Caldera and Oris print software
Basic knowledge of VoIP phones
Basic knowledge of Mobile Device Management (MDM)
Basic knowledge of PSA's and RMM's.
Basic project management skills
Work on time-sensitive tasks with hard deadlines.
Role will have multiple duties or projects at once
Organization skills are critical