Assistant Branch Manager jobs at NBT Bancorp Incorporated - 23 jobs

Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility. Consistently meets with business partners to review customer deals. **Primary Responsibilities:** + Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals. + Leads team through coaching, performance management, and setting priority. Builds and develops branch staff. + Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long term solutions. + Proactively prospects and grows Business Banking relationships through outreach. Builds the bank's presence in the community. Researches prospects, and asks for referrals with current customers. + Actively recruits and selects talent to fill positions within Retail and/or M&T Bank. + Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains accountability for execution of Retail strategy. + Demonstrates and coaches M&T sales processes. + Ensures operational and requirements are maintained, to include consumer and business banking guidelines. Ensures compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets. + Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution/escalations. + Engages with all team members and business partners as appropriate. + Independently processes all Business Banking loan requests up to $100,000. Proactively bundle products and services as appropriate. + Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. + Promotes an environment that supports a culture of belonging and reflects the M&T Bank brand. + Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Completes other related duties as assigned. + Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. **Scope of Responsibilities:** This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch. Branch Managers have the responsibility to establish and maintain federal registration requirements outlined in the SAFE Act. Branch Managers must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions. In addition, Insurance licensing minimum expectations must be maintained as outlined in MTS Licensed Banker Academy document. Business Banking Specialist minimum expectations will be set by both the Branch and Retail Regional Manager. Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities. Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Branch Managers are responsible for taking full ownership of customer issues until they are completely resolved. **Supervisory/ Managerial Responsibilities:** Branch Managers generally have direct reporting responsibility for branch staff. **Education and Experience Required:** Bachelor's degree, OR in lieu of degree, Four (4) years' relevant experience. Minimum three years sales experience Minimum two years' managerial experience or proven leadership abilities. At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position. Note: branch provides training for licensing within 6 months. M&T Business Banking Specialist within 18 months of hire. Demonstrated strong knowledge of Business Banking products, services and client relationship management. M&T Way Certified Precision Leadership Certified Bi-lingual/Spanish preferred Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets. Experience with Internet and email preferred. **Education and Experience Preferred:** Demonstrated sales/business development experience and success. Has fundamental understanding of profitability. Excellent communication and interpersonal skills. Proven ability to demonstrate and coach exceptional customer service. Ability to communicate and function professionally with all levels of personnel and business partners across the organization. Strong financial services product knowledge preferred. Strong organization, time management, and prioritization skills. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $82,100.00 - $136,900.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Rhinebeck, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility. Consistently meets with business partners to review customer deals. Primary Responsibilities: Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals. Leads team through coaching, performance management, and setting priority. Builds and develops branch staff. Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long term solutions. Proactively prospects and grows Business Banking relationships through outreach. Builds the bank's presence in the community. Researches prospects, and asks for referrals with current customers. Actively recruits and selects talent to fill positions within Retail and/or M&T Bank. Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains accountability for execution of Retail strategy. Demonstrates and coaches M&T sales processes. Ensures operational and requirements are maintained, to include consumer and business banking guidelines. Ensures compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets. Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution/escalations. Engages with all team members and business partners as appropriate. Independently processes all Business Banking loan requests up to $100,000. Proactively bundle products and services as appropriate. Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promotes an environment that supports a culture of belonging and reflects the M&T Bank brand. Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Completes other related duties as assigned. Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. Scope of Responsibilities: This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch. Branch Managers have the responsibility to establish and maintain federal registration requirements outlined in the SAFE Act. Branch Managers must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions. In addition, Insurance licensing minimum expectations must be maintained as outlined in MTS Licensed Banker Academy document. Business Banking Specialist minimum expectations will be set by both the Branch and Retail Regional Manager. Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities. Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Branch Managers are responsible for taking full ownership of customer issues until they are completely resolved. Supervisory/ Managerial Responsibilities: Branch Managers generally have direct reporting responsibility for branch staff. Education and Experience Required: Bachelor's degree, OR in lieu of degree, Four (4) years' relevant experience. Minimum three years sales experience Minimum two years' managerial experience or proven leadership abilities. At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position. Note: branch provides training for licensing within 6 months. M&T Business Banking Specialist within 18 months of hire. Demonstrated strong knowledge of Business Banking products, services and client relationship management. M&T Way Certified Precision Leadership Certified Bi-lingual/Spanish preferred Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets. Experience with Internet and email preferred. Education and Experience Preferred: Demonstrated sales/business development experience and success. Has fundamental understanding of profitability. Excellent communication and interpersonal skills. Proven ability to demonstrate and coach exceptional customer service. Ability to communicate and function professionally with all levels of personnel and business partners across the organization. Strong financial services product knowledge preferred. Strong organization, time management, and prioritization skills. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $82,100.00 - $136,900.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationRhinebeck, New York, United States of America

We're looking for Collateral Manager - Asset Based Lending to join our world-class team Be a part of the work we do to enable progress around the globe For the past 200 years at Citi, we have a drive to help clients move from ambition to achievement. Our company has been one of the foundational components of today's modern financial infrastructure-this gives us a level of unmatched expertise in tackling the world's most complex challenges and connecting across capabilities to enable lasting progress for our clients. We attract and nurture local talent from all over the world, ensuring our people are both deeply attuned to regional needs but also bring a global mindset to help clients, communities and nations move forward. Our culture is fueled by men and women with the passion to push beyond borders and boundaries, and the wisdom and courage to do what's right. Citi's Commercial Bank embodies our unique purpose as the global bank of choice for trade-oriented, mid-sized companies who see us as trusted thought partners that bring simplicity in an increasingly complex world, client-centric solutions for long-term growth and pave the way for them to reach across borders and achieve their global vision. Did you know… That Citi helped devise a plan and funded The Public Lighting Authority of Detroit to re-illuminate the city? See what else we've achieved to enable progress for our clients: citi.com/history. Successful candidate should demonstrate the following behaviors Develops our People: Builds talent and teams for Citi by creating a culture of meritocracy and transparency, and celebrating excellence, initiative and courage Drives Value for Clients: Enables economic value and positive social impact for clients, companies, governments, and communities Works as a Partner: Works collaboratively across the firm and encourages others to achieve the best results for Citi and our clients Champions Progress: Champions a culture of high standards, pushes for progress, embraces change and challenges the status quo in support of Citi's vision and global strategy Lives our Values: Ensures systematically responsible outcomes while driving performance and balancing short and long term risks Delivers Results: Sets high standards and achieves performance objectives by creating a clear path toward ethical and sustainable results The Collateral Manager - Asset Based Lending (“ABL”) will take a leadership role in managing and optimizing collateral risk across a portfolio of middle-market and mid-corporate borrowers in the Commercial Bank. Based in New York, the ideal candidate will: Lead the end-to-end collateral monitoring process for complex ABL facilities, including borrowing base validation, availability tracking, funding request evaluation and collateral trend analysis Have an entrepreneurial mindset with an ability to influence key decision markers, initiate and orchestrate change to enhance processes and promote efficiencies Oversee the verification of collateral pledged against loans and ensure accurate reconciliation of borrowing base certificates with underlying source data (e.g., accounts receivable aging reports, inventory listings). Manage the oversight of collateral data input, ensuring accuracy, completeness, and integrity within the bank's collateral management systems. Develop and implement procedures to identify and correct data discrepancies. Critically evaluate client funding requests, ensuring they align with the approved borrowing base, facility terms, and collateral availability. Analyze eligibility criteria and advance rates. Act as a primary point of contact for clients on all collateral-related matters, fostering strong relationships Collaborate effectively with ABL Relationship Managers, Underwriters, Operations, and Credit Risk teams to ensure a holistic approach to client management and risk assessment Possess a critical understanding of ABL collateral management systems and actively contribute to the management, testing, and implementation of system upgrades, enhancements, and new technology initiatives to improve efficiency, data quality, and scalable growth Identify and escalate collateral deterioration, fraud risk, or operational red flags Qualifications: 10-15+ years in ABL collateral management, at a large bank or equivalent financial institution Strong analytical skills, with an ability to analyze complex financial data and trends Experience with collateral tracking platforms (e.g., ABLSoft, StuckyNet/Solifi) ------------------------------------------------------ Job Family Group: Commercial and Business Sales ------------------------------------------------------ Job Family: Commercial Product Sales ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: New York New York United States ------------------------------------------------------ Primary Location Full Time Salary Range: $170,000.00 - $300,000.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Feb 28, 2026 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility. Primary Responsibilities: Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals. Leads team through coaching, performance management, and setting priority. Builds and develops branch staff. Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long term solutions. Proactively prospects and grows Business Banking relationships through outreach. Builds the bank's presence in the community Conducts interviews and selects employees based on staffing model. Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains accountability for execution of Retail strategy. Ensures operational and requirements are maintained, to include consumer and business banking guidelines. Ensures compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets. Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution/escalations. Engages with all team members and business partners as appropriate. Independently processes all Business Banking loan requests up to $100,000. Proactively bundle products and services as appropriate. Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promotes an environment that supports a culture of belonging and reflects the M&T Bank brand. Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Completes other related duties as assigned. Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. Scope of Responsibilities: This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch. Branch Managers have the responsibility to establish and maintain federal registration requirements outlined in the SAFE Act. Branch Managers must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions. In addition, Insurance licensing minimum expectations must be maintained as outlined in MTS Licensed Banker Academy document. Business Banking Specialist minimum expectations will be set by both the Branch and Retail Regional Manager. Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities. Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Branch Managers are responsible for taking full ownership of customer issues until they are completely resolved. Supervisory/ Managerial Responsibilities: Branch Managers generally have direct reporting responsibility for branch staff. Education and Experience Required: Bachelor's degree, OR, in lieu of degree, Four (4) years' relevant experience. Minimum three years sales experience Minimum two years' managerial experience or proven leadership abilities. At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position. Note: branch provides training for licensing within 6 months. M&T Business Banking Specialist within 18 months of hire. Demonstrated strong knowledge of Business Banking products, services and client relationship management. M&T Way Certified Precision Leadership Certified Bi-lingual/Spanish preferred Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets. Experience with Internet and email preferred. Education and Experience Preferred: Demonstrated sales/business development experience and success. Has fundamental understanding of profitability. Excellent communication and interpersonal skills. Proven ability to demonstrate and coach exceptional customer service. Ability to communicate and function professionally with all levels of personnel and business partners across the organization. Strong financial services product knowledge preferred. Strong organization, time management, and prioritization skills. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $75,900.00 - $126,500.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBronx, New York, United States of America

The Branch Manager SAFE Act is a senior management professional responsible for providing full leadership and direction to a team of employees, grow sales and client base in coordination with the consumer sales team . The overall objective of this role is to lead a team grow sales, build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the direct management of individuals and sales teams. Responsibilities: Develop a sales plans and drive individual production goals, including building referral network and relationships with internal partners and external contacts Create an environment through activity-based coaching and performance development and implement/execute coaching plan to develop employee's skill set to achieve personal/branch goals Develop and execute integrated sales, relationship, and credit strategies that are aligned with the Retail Bank's priorities, execute business plan to achieve expected goals in all business categories Support portfolio growth by identifying opportunities to deepen relationships and increase client acquisition and ensure clients receive optimal service and monitor/adhere to operational controls Collaborate with branch partners to successfully achieve goals, build customer relationship and deliver customer service Leverage workforce planning tool to optimize staffing in branches and set expectations for branch staff, fostering an environment in which team members work together to achieve all business goals Integrate segment partners, partner with Assistant Manager and partner with the Division Operational to drive sales and drive outbound sales activities including: representing Citi and building partnerships in the community Conduct daily proof processes to ensure adherence to operational requirements; investigate controllable losses among branch staff; provide coaching and manage performance on decisions used Lead hiring process and coordinate performance management, compensation, communication and employee evaluation of branch staff Responsible for planning, budgeting and policy formulation and involved in short-term planning resource planning Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: 6-10 years of relevant experience required Previous experience in banking or financial industry preferred Sales management experience preferred Registered or willing to register as mortgage loan originator with Nationwide Mortgage Licensing Obtain or willing to obtain unique identifier from Registry Consistently demonstrates clear and concise written and verbal communication skills Consistently demonstrates analytic skills Education: Bachelor's Degree/University degree or equivalent experience Master's degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Consumer Sales ------------------------------------------------------ Job Family: Branch Sales ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Central Islip New York United States ------------------------------------------------------ Primary Location Full Time Salary Range: $107,120.00 - $160,680.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 22, 2026 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

The Branch Manager SAFE Act is a senior management professional responsible for providing full leadership and direction to a team of employees, grow sales and client base in coordination with the consumer sales team . The overall objective of this role is to lead a team grow sales, build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the direct management of individuals and sales teams. **Responsibilities:** + Develop a sales plans and drive individual production goals, including building referral network and relationships with internal partners and external contacts + Create an environment through activity-based coaching and performance development and implement/execute coaching plan to develop employee's skill set to achieve personal/branch goals + Develop and execute integrated sales, relationship, and credit strategies that are aligned with the Retail Bank's priorities, execute business plan to achieve expected goals in all business categories + Support portfolio growth by identifying opportunities to deepen relationships and increase client acquisition and ensure clients receive optimal service and monitor/adhere to operational controls + Collaborate with branch partners to successfully achieve goals, build customer relationship and deliver customer service + Leverage workforce planning tool to optimize staffing in branches and set expectations for branch staff, fostering an environment in which team members work together to achieve all business goals + Integrate segment partners, partner with Assistant Manager and partner with the Division Operational to drive sales and drive outbound sales activities including: representing Citi and building partnerships in the community + Conduct daily proof processes to ensure adherence to operational requirements; investigate controllable losses among branch staff; provide coaching and manage performance on decisions used + Lead hiring process and coordinate performance management, compensation, communication and employee evaluation of branch staff + Responsible for planning, budgeting and policy formulation and involved in short-term planning resource planning + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. **Qualifications:** + 6-10 years of relevant experience required + Previous experience in banking or financial industry preferred + Sales management experience preferred + Registered or willing to register as mortgage loan originator with Nationwide Mortgage Licensing + Obtain or willing to obtain unique identifier from Registry + Consistently demonstrates clear and concise written and verbal communication skills + Consistently demonstrates analytic skills **Education:** + Bachelor's Degree/University degree or equivalent experience + Master's degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ **Job Family Group:** Consumer Sales ------------------------------------------------------ **Job Family:** Branch Sales ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Central Islip New York United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $107,120.00 - $160,680.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Jan 22, 2026 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

The Branch Manager SAFE Act is a senior management professional responsible for providing full leadership and direction to a team of employees, grow sales and client base in coordination with the consumer sales team . The overall objective of this role is to lead a team grow sales, build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the direct management of individuals and sales teams. **Responsibilities:** + Develop a sales plans and drive individual production goals, including building referral network and relationships with internal partners and external contacts + Create an environment through activity-based coaching and performance development and implement/execute coaching plan to develop employee's skill set to achieve personal/branch goals + Develop and execute integrated sales, relationship, and credit strategies that are aligned with the Retail Bank's priorities, execute business plan to achieve expected goals in all business categories + Support portfolio growth by identifying opportunities to deepen relationships and increase client acquisition and ensure clients receive optimal service and monitor/adhere to operational controls + Collaborate with branch partners to successfully achieve goals, build customer relationship and deliver customer service + Leverage workforce planning tool to optimize staffing in branches and set expectations for branch staff, fostering an environment in which team members work together to achieve all business goals + Integrate segment partners, partner with Assistant Manager and partner with the Division Operational to drive sales and drive outbound sales activities including: representing Citi and building partnerships in the community + Conduct daily proof processes to ensure adherence to operational requirements; investigate controllable losses among branch staff; provide coaching and manage performance on decisions used + Lead hiring process and coordinate performance management, compensation, communication and employee evaluation of branch staff + Responsible for planning, budgeting and policy formulation and involved in short-term planning resource planning + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. **Qualifications:** + 6-10 years of relevant experience required + Previous experience in banking or financial industry preferred + Sales management experience preferred + Registered or willing to register as mortgage loan originator with Nationwide Mortgage Licensing + Obtain or willing to obtain unique identifier from Registry + Consistently demonstrates clear and concise written and verbal communication skills + Consistently demonstrates analytic skills **Education:** + Bachelor's Degree/University degree or equivalent experience + Master's degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ **Job Family Group:** Consumer Sales ------------------------------------------------------ **Job Family:** Branch Sales ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Brooklyn New York United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $107,120.00 - $160,680.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Sep 11, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

The Business Banking Credit Risk Manager provides an independent perspective on emerging credit risks, changing portfolio risk profiles, credit-related processes, originations strategies and industry trends to allow M&T to effectively manage credit risk. Ensure strong governance processes are in place for the Business Banking portfolio. **Primary Responsibilities:** + Lead a 2nd line of defense team responsible for identifying and escalating current and emerging small business risks. + Coordinate the analyses of origination, financial, demographic, behavioral, market and economic data as related to credit risk management. Interpret results, present findings and craft recommendations to Senior Management and business partners. + Provide effective challenge of business processes including capital asset planning, loss forecasting, and the allowance for credit losses. + Partner with the Business Banking Small Business Lending Team, the Business Credit Center, and the Business Banking Large Exposure team to identify key credit/underwriting processes and understand how changes would impact portfolio risk. + Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. + Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. + Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Education and Experience Required:** Bachelors' degree, OR in lieu of a degree, A combined minimum of 14 years' higher education and/or work experience, including a minimum of 10 years' related experience (inclusive of 4 years supervisory/management experience) -OR- Master's degree in Mathematics, Statistics, Quantitative Analysis or another technical discipline and a minimum of 8 years' related experience (inclusive of 4 years supervisory/management experience), OR in lieu of a degree, A combined minimum of 14 years' higher education and/or work experience, including a minimum of 8 years' related experience and/or (inclusive of 4 years supervisory/management experience). Minimum of 10 years' related experience (inclusive of 4 years supervisory/management experience) Banking or Financial Services experience. Experience with SAS, SAS Enterprise Miner and other Statistical Software Packages. Advanced Knowledge of SQL and Microsoft Office. Ability to utilize analytics in a collaborative manner across business functions and product lines to derive optimum solutions. Demonstrated ability to communicate complex concepts. Demonstrated ability to manipulate and analyze data across large databases. **Education and Experience Preferred:** Credit Analysis experience. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $148,300.00 - $247,100.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Buffalo, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

The Business Banking Credit Risk Manager provides an independent perspective on emerging credit risks, changing portfolio risk profiles, credit-related processes, originations strategies and industry trends to allow M&T to effectively manage credit risk. Ensure strong governance processes are in place for the Business Banking portfolio. Primary Responsibilities: Lead a 2nd line of defense team responsible for identifying and escalating current and emerging small business risks. Coordinate the analyses of origination, financial, demographic, behavioral, market and economic data as related to credit risk management. Interpret results, present findings and craft recommendations to Senior Management and business partners. Provide effective challenge of business processes including capital asset planning, loss forecasting, and the allowance for credit losses. Partner with the Business Banking Small Business Lending Team, the Business Credit Center, and the Business Banking Large Exposure team to identify key credit/underwriting processes and understand how changes would impact portfolio risk. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Education and Experience Required: Bachelors' degree, OR in lieu of a degree, A combined minimum of 14 years' higher education and/or work experience, including a minimum of 10 years' related experience (inclusive of 4 years supervisory/management experience) -OR- Master's degree in Mathematics, Statistics, Quantitative Analysis or another technical discipline and a minimum of 8 years' related experience (inclusive of 4 years supervisory/management experience), OR in lieu of a degree, A combined minimum of 14 years' higher education and/or work experience, including a minimum of 8 years' related experience and/or (inclusive of 4 years supervisory/management experience). Minimum of 10 years' related experience (inclusive of 4 years supervisory/management experience) Banking or Financial Services experience. Experience with SAS, SAS Enterprise Miner and other Statistical Software Packages. Advanced Knowledge of SQL and Microsoft Office. Ability to utilize analytics in a collaborative manner across business functions and product lines to derive optimum solutions. Demonstrated ability to communicate complex concepts. Demonstrated ability to manipulate and analyze data across large databases. Education and Experience Preferred: Credit Analysis experience. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $148,300.00 - $247,100.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America

The Senior Audit Manager is within the AI Non-model Objects team and is a senior level management position, reporting to the Audit Director - AI Non-model Objects, with an overall objective to execute audit activities and assessments of the risk and control environment for the adoption of AI/GenAI, specifically related to AI Non-model Objects. This role will primarily focus on AI Non-model Objects with the overall objective of this role to ensure that Citi Internal Audit's approach to AI to position Citi IA as the leading IA function in the financial services industry. Citi IA is a dynamic global function of over 2,500 professionals located across more than 60 countries, covering Citi's global businesses and service to clients and customers through its network in 98 countries. Through a culture of continuous improvement, Citi IA is focused on maintaining its position as a best-in-class IA function and is committed to investing in people, learning and development, innovation, and methodology programs. The Internal Audit mission is to provide independent, objective, reliable, valued and timely assurance to the Board, senior management and regulators of Citigroup and Citibank (and its subsidiaries), over the effectiveness of culture, ethical conduct, governance, risk management, and controls that mitigate current and evolving risks and to enhance the control environment. IA is a change agent within Citi to enhance the control culture of Citigroup worldwide and therefore support senior management decision making around the globe. Citi operates in over 100 countries and provides consumers, corporations, governments, and institutions with a broad range of financial services and products. Citi strives to create the best outcomes for clients and customers with financial ingenuity that leads to solutions that are simple, creative, and responsive. Responsibilities: Deliver audit reports, Internal Audit and Regulatory issue validation and business monitoring and governance committee reports relating to AI model development, validation and deployment Act as a trusted subject matter experts on AI Model risks and controls across the IA team Oversight of portfolios within the AI Non-model Objects team including stakeholder engagement, assessment of key emerging and inherent risks, etc. Participate in business initiatives and pro-actively advise and assist the business on change initiatives Implement integrated auditing concepts and technology, and follow trends in the Audit field and adapt them for the Audit function Identify solutions for a variety of complex and unique control issues, utilizing complex judgement and sophisticated analytical thought Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues Partner with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards Qualification: Previous experience in a related role Sound understanding in model audit, validation, or model risk management within financial services Understanding of financial services regulations and how they intersect with AI/GenAI e.g. conduct risk, operational resilience, data protection, algorithmic trading, AML/KYC, consumer protection Related certifications such as Certified Information Systems (CISA), Certified Internal Auditor (CIA), Certified in Risk and Information Systems (CRISC) or similar. AI-related certifications are a plus Demonstrated successful experience in business, functional and people management Proven ability to execute concurrently on a portfolio of high quality deliverables according to strict timetables Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques Consistently demonstrates clear and concise written and verbal communication Demonstrated ability to remain unbiased in a diverse working environment Effective negotiation skills Education: Bachelor's degree/University degree in decision science, computer science, data science, mathematics, statistics or a related field, or equivalent experience Master's degree preferred #NAMInternalAudit ------------------------------------------------------ Job Family Group: Internal Audit ------------------------------------------------------ Job Family: Audit ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: New York New York United States ------------------------------------------------------ Primary Location Full Time Salary Range: $163,600.00 - $245,400.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Control Monitoring, Data Analysis, Industry Knowledge, Issue Management, Laws and Regulations, Professional Standards, Risk Management, Root Cause Analysis. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Dec 23, 2025 ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

The Senior Audit Manager is within the AI Non-model Objects team and is a senior level management position, reporting to the Audit Director - AI Non-model Objects, with an overall objective to execute audit activities and assessments of the risk and control environment for the adoption of AI/GenAI, specifically related to AI Non-model Objects. This role will primarily focus on AI Non-model Objects with the overall objective of this role to ensure that Citi Internal Audit's approach to AI to position Citi IA as the leading IA function in the financial services industry. Citi IA is a dynamic global function of over 2,500 professionals located across more than 60 countries, covering Citi's global businesses and service to clients and customers through its network in 98 countries. Through a culture of continuous improvement, Citi IA is focused on maintaining its position as a best-in-class IA function and is committed to investing in people, learning and development, innovation, and methodology programs. The Internal Audit mission is to provide independent, objective, reliable, valued and timely assurance to the Board, senior management and regulators of Citigroup and Citibank (and its subsidiaries), over the effectiveness of culture, ethical conduct, governance, risk management, and controls that mitigate current and evolving risks and to enhance the control environment. IA is a change agent within Citi to enhance the control culture of Citigroup worldwide and therefore support senior management decision making around the globe. Citi operates in over 100 countries and provides consumers, corporations, governments, and institutions with a broad range of financial services and products. Citi strives to create the best outcomes for clients and customers with financial ingenuity that leads to solutions that are simple, creative, and responsive. Responsibilities: * Deliver audit reports, Internal Audit and Regulatory issue validation and business monitoring and governance committee reports relating to AI model development, validation and deployment * Act as a trusted subject matter experts on AI Model risks and controls across the IA team * Oversight of portfolios within the AI Non-model Objects team including stakeholder engagement, assessment of key emerging and inherent risks, etc. * Participate in business initiatives and pro-actively advise and assist the business on change initiatives * Implement integrated auditing concepts and technology, and follow trends in the Audit field and adapt them for the Audit function * Identify solutions for a variety of complex and unique control issues, utilizing complex judgement and sophisticated analytical thought * Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues * Partner with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards Qualification: * Previous experience in a related role * Sound understanding in model audit, validation, or model risk management within financial services * Understanding of financial services regulations and how they intersect with AI/GenAI e.g. conduct risk, operational resilience, data protection, algorithmic trading, AML/KYC, consumer protection * Related certifications such as Certified Information Systems (CISA), Certified Internal Auditor (CIA), Certified in Risk and Information Systems (CRISC) or similar. AI-related certifications are a plus * Demonstrated successful experience in business, functional and people management * Proven ability to execute concurrently on a portfolio of high quality deliverables according to strict timetables * Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques * Consistently demonstrates clear and concise written and verbal communication * Demonstrated ability to remain unbiased in a diverse working environment * Effective negotiation skills Education: * Bachelor's degree/University degree in decision science, computer science, data science, mathematics, statistics or a related field, or equivalent experience * Master's degree preferred #NAMInternalAudit * ----------------------------------------------------- Job Family Group: Internal Audit * ----------------------------------------------------- Job Family: Audit * ----------------------------------------------------- Time Type: Full time * ----------------------------------------------------- Primary Location: New York New York United States * ----------------------------------------------------- Primary Location Full Time Salary Range: $163,600.00 - $245,400.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. * ----------------------------------------------------- Most Relevant Skills Control Monitoring, Data Analysis, Industry Knowledge, Issue Management, Laws and Regulations, Professional Standards, Risk Management, Root Cause Analysis. * ----------------------------------------------------- Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. * ----------------------------------------------------- Anticipated Posting Close Date: Dec 23, 2025 * ----------------------------------------------------- Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

The Senior Audit Manager is within the AI Non-model Objects team and is a senior level management position, reporting to the Audit Director - AI Non-model Objects, with an overall objective to execute audit activities and assessments of the risk and control environment for the adoption of AI/GenAI, specifically related to AI Non-model Objects. This role will primarily focus on AI Non-model Objects with the overall objective of this role to ensure that Citi Internal Audit's approach to AI to position Citi IA as the leading IA function in the financial services industry. Citi IA is a dynamic global function of over 2,500 professionals located across more than 60 countries, covering Citi's global businesses and service to clients and customers through its network in 98 countries. Through a culture of continuous improvement, Citi IA is focused on maintaining its position as a best-in-class IA function and is committed to investing in people, learning and development, innovation, and methodology programs. The Internal Audit mission is to provide independent, objective, reliable, valued and timely assurance to the Board, senior management and regulators of Citigroup and Citibank (and its subsidiaries), over the effectiveness of culture, ethical conduct, governance, risk management, and controls that mitigate current and evolving risks and to enhance the control environment. IA is a change agent within Citi to enhance the control culture of Citigroup worldwide and therefore support senior management decision making around the globe. Citi operates in over 100 countries and provides consumers, corporations, governments, and institutions with a broad range of financial services and products. Citi strives to create the best outcomes for clients and customers with financial ingenuity that leads to solutions that are simple, creative, and responsive. **Responsibilities:** + Deliver audit reports, Internal Audit and Regulatory issue validation and business monitoring and governance committee reports relating to AI model development, validation and deployment + Act as a trusted subject matter experts on AI Model risks and controls across the IA team + Oversight of portfolios within the AI Non-model Objects team including stakeholder engagement, assessment of key emerging and inherent risks, etc. + Participate in business initiatives and pro-actively advise and assist the business on change initiatives + Implement integrated auditing concepts and technology, and follow trends in the Audit field and adapt them for the Audit function + Identify solutions for a variety of complex and unique control issues, utilizing complex judgement and sophisticated analytical thought + Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues + Partner with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards **Qualification:** + Previous experience in a related role + Sound understanding in model audit, validation, or model risk management within financial services + Understanding of financial services regulations and how they intersect with AI/GenAI e.g. conduct risk, operational resilience, data protection, algorithmic trading, AML/KYC, consumer protection + Related certifications such as Certified Information Systems (CISA), Certified Internal Auditor (CIA), Certified in Risk and Information Systems (CRISC) or similar. AI-related certifications are a plus + Demonstrated successful experience in business, functional and people management + Proven ability to execute concurrently on a portfolio of high quality deliverables according to strict timetables + Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques + Consistently demonstrates clear and concise written and verbal communication + Demonstrated ability to remain unbiased in a diverse working environment + Effective negotiation skills **Education:** + Bachelor's degree/University degree in decision science, computer science, data science, mathematics, statistics or a related field, or equivalent experience + Master's degree preferred \#NAMInternalAudit ------------------------------------------------------ **Job Family Group:** Internal Audit ------------------------------------------------------ **Job Family:** Audit ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** New York New York United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $163,600.00 - $245,400.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Control Monitoring, Data Analysis, Industry Knowledge, Issue Management, Laws and Regulations, Professional Standards, Risk Management, Root Cause Analysis. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Dec 23, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (*************************************************************************** ._ _View Citi's EEO Policy Statement (*********************************************** and the Know Your Rights (*********************************************************************************************** poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Manage the first line of defense risk management responsibilities of the business unit in accordance with the Enterprise Risk Framework. Oversee the proactive identification, accurate assessment and reporting of risks impacting the business unit, including loss events and Key Risk Indicators (KRI's). Ensure the appropriate escalation of identified issues and the timely completion of remediation plans. Manage the team responsible for risk and control functions in the business unit. Assist the Business Risk Officer in setting direction for the department and risk policy of the organization. **Primary Responsibilities:** + Lead the planning, execution, and reporting of the business unit's first line of defense risk management function including ensuring the documentation of key processes and internal controls. Ensure the complete and proper identification and assessment of risks in the business unit's key processes in accordance with the Enterprise Risk Framework, internal guidance, and risk management professional standards. + Drive the development, execution and reporting of the business unit's risk-based testing program. Ensure control testing is performed in accordance with M&T's First Line of Defense Guidance on Management of Risks & Internal Controls and professional standards. + Oversee reporting to Business Unit Management, Scenario Management and internal risk committees. Provide direct assistance/support to the First Line Risk Officer + Monitor business unit performance with respect to established key risk indicators (KRIs) and prepare comprehensive KRI reporting. + Ensure the accurate and timely completion of Risk Control Self Assessments (RCSAs) and other risk management reporting. Develop a process by which emerging risks and losses are reviewed and incorporated into the RCSAs and KRIs. + Identify emerging risks and risks associated with new products/ services/ markets/ channels or changes to existing products/ services/ markets/ channels and oversee the reporting of these risks to management and the Markets, Products and Services Risk Committee. + Ensure the effective and efficient management and reporting of issues, including remediation plans. Develop and oversee the process for identifying and reporting risk events and losses in a timely manner. Appropriately escalate identified issues to the First Line Risk Officer and business unit management. + Develop, implement and oversee the maintenance of policies for the business unit. This includes the updating of policies in response to federal, state or business unit process changes. Respond to both internal and external requests in relation to departmental policies and procedures. + Provide coaching and mentoring to the staff. Review and approve test results. Build a working relationship with business unit management, Internal Audit, Corporate Operational Risk and Corporate Compliance Portfolio Managers. + Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. + Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Education and Experience Required:** Bachelor's degree and a minimum of 7 years' relevant work experience, or in lieu of a degree, a combined minimum of 11 years' higher education and/or work experience, including a minimum of 7 years' relevant work experience M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $107,500.00 - $179,100.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Buffalo, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Manage the first line of defense risk management responsibilities of the business unit in accordance with the Enterprise Risk Framework. Oversee the proactive identification, accurate assessment and reporting of risks impacting the business unit, including loss events and Key Risk Indicators (KRI's). Ensure the appropriate escalation of identified issues and the timely completion of remediation plans. Manage the team responsible for risk and control functions in the business unit. Assist the Business Risk Officer in setting direction for the department and risk policy of the organization. Primary Responsibilities: Lead the planning, execution, and reporting of the business unit's first line of defense risk management function including ensuring the documentation of key processes and internal controls. Ensure the complete and proper identification and assessment of risks in the business unit's key processes in accordance with the Enterprise Risk Framework, internal guidance, and risk management professional standards. Drive the development, execution and reporting of the business unit's risk-based testing program. Ensure control testing is performed in accordance with M&T's First Line of Defense Guidance on Management of Risks & Internal Controls and professional standards. Oversee reporting to Business Unit Management, Scenario Management and internal risk committees. Provide direct assistance/support to the First Line Risk Officer Monitor business unit performance with respect to established key risk indicators (KRIs) and prepare comprehensive KRI reporting. Ensure the accurate and timely completion of Risk Control Self Assessments (RCSAs) and other risk management reporting. Develop a process by which emerging risks and losses are reviewed and incorporated into the RCSAs and KRIs. Identify emerging risks and risks associated with new products/ services/ markets/ channels or changes to existing products/ services/ markets/ channels and oversee the reporting of these risks to management and the Markets, Products and Services Risk Committee. Ensure the effective and efficient management and reporting of issues, including remediation plans. Develop and oversee the process for identifying and reporting risk events and losses in a timely manner. Appropriately escalate identified issues to the First Line Risk Officer and business unit management. Develop, implement and oversee the maintenance of policies for the business unit. This includes the updating of policies in response to federal, state or business unit process changes. Respond to both internal and external requests in relation to departmental policies and procedures. Provide coaching and mentoring to the staff. Review and approve test results. Build a working relationship with business unit management, Internal Audit, Corporate Operational Risk and Corporate Compliance Portfolio Managers. Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Education and Experience Required: Bachelor's degree and a minimum of 7 years' relevant work experience, or in lieu of a degree, a combined minimum of 11 years' higher education and/or work experience, including a minimum of 7 years' relevant work experience M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $107,500.00 - $179,100.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America

The Commercial Credit Manager is responsible for leading a team of credit professionals in evaluating, underwriting, and managing a portfolio of commercial credit relationships. This role involves ensuring adherence to credit policies, maintaining portfolio quality, timely and accurate risk ratings, and collaborating with relationship managers (RM) to support business growth. The position requires strong leadership skills, in-depth credit knowledge, and the ability to make informed decisions to manage and mitigate portfolio risk. **Primary Responsibilities:** + Lead team that partners proactively with the sales team and is intimately involved throughout the deal process, from deal screen through approval and for the life of the loan. Provide leadership to team as they make recommendations on appropriate credit structures, risk ratings, and perform continuous credit monitoring (CCM) for a portfolio of commercial clients. + Provide an independent credit quality assessment of the Bank's largest commercial clients identifying credit risks and mitigants, industry concerns, market trends, financial trends, and other pertinent credit issues. These assessments include initial analyses of new money and material modifications. Evaluate and determine the ongoing credit risks and corresponding risk rating of commercial clients through detailed financial statement analysis, industry assessment, collateral valuation, cash flow analysis and the ability to repay annual debt service. + Responsible for the day-to-day activities of a Commercial Credit team to include the quality and efficiency of the underwriting of commercial loan analyses, including the accuracy of risk ratings, and quality and efficiency of the CCM activities of the team enabling the timely identification of emerging credit risk so that appropriate actions can be taken to manage the risk, minimize losses and assign an accurate risk rating. A CCM program includes but is not limited to annual reviews, interim update memos, a covenant monitoring program, problem loan management, early warning indicators, and other forms of credit surveillance. + Maintain the quality of analyses produced, based on a program of mentoring the Analysts, Associates and junior team members and reviewing final work prior to submission to appropriate credit authority. + May underwrite, monitor, or provide guidance on more complex credit structures. + Serve as the point person for assigning new and existing customer relationships, supports team in prioritizing work, and monitors workflow to ensure adequate team coverage. + Meet with clients when appropriate. + Prepare thoughtful risk assessment of customers on an ongoing basis to identify emerging risks or material changes in customers financial position, including evaluation of compliance with the loan agreement. + Provides ongoing training to the team. + Maintain work logs and prepare monthly productivity reports for management, and other reports, as needed. + Resolve any policy and procedure, accounting or credit issues that occur. + Maintain an in-depth knowledge of accounting pronouncements and the effect on Bank credits. + Recruits, develops, and retains a highly talented Commercial Credit team. + Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. + Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Scope of Responsibilities:** Commercial Credit is responsible for the credit delivery of the Bank's commercial clients. Credit assessments range from initial analyses of new relationships to the Bank to material modifications or restructurings of long-term relationships and ongoing monitoring through the life of the loan. Commercial Credit is also responsible for ensuring the accurate completion of the Bank's risk rating scorecards and financial statement spreads. The work completed in this capacity is used to make credit decisions for new or renewed or amended credit transactions. Ensure that Commercial Credit supports the Regional Credit Officers and various Loan Committees in making timely and informative decisions on credit requests for both new and existing customers, within Bank lending parameters. Recruits, develops, and retains a balanced team of credit experience to ensure bench strength within the group. Position interacts on an ongoing basis with senior management both in First and Second lines of defense. **Supervisory/Managerial Responsibilities:** Supervises and mentors a team (typically up to 10) of Commercial Credit professionals. **Education and Experience Required:** Bachelor's degree in Accounting, Finance, or related discipline with 9 years' related experience with three years' work leadership/supervisory experience, or in lieu of degree, a combined minimum of 13 years' higher education and work experience to include a minimum 9 years' related experience with three years' work leadership/supervisory experience. Strong analytical and decision-making abilities. Excellent communication and interpersonal skills. Proficiency in financial modeling and risk assessment tools. Experience with complex credit structures and syndicated loans. Ability to lead cross functional teams and manage multiple projects simultaneously. Familiarity with credit risk rating models and loan / portfolio management systems. Proficiency in Microsoft Office. **Education and Experience Preferred:** MBA / Advanced Degree or a CPA. Experience with Capital IQ, FactSet, and Bloomberg. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $148,300.00 - $247,100.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Rochester, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

The Commercial Credit Manager is responsible for leading a team of credit professionals in evaluating, underwriting, and managing a portfolio of commercial credit relationships. This role involves ensuring adherence to credit policies, maintaining portfolio quality, timely and accurate risk ratings, and collaborating with relationship managers (RM) to support business growth. The position requires strong leadership skills, in-depth credit knowledge, and the ability to make informed decisions to manage and mitigate portfolio risk. Primary Responsibilities: Lead team that partners proactively with the sales team and is intimately involved throughout the deal process, from deal screen through approval and for the life of the loan. Provide leadership to team as they make recommendations on appropriate credit structures, risk ratings, and perform continuous credit monitoring (CCM) for a portfolio of commercial clients. Provide an independent credit quality assessment of the Bank's largest commercial clients identifying credit risks and mitigants, industry concerns, market trends, financial trends, and other pertinent credit issues. These assessments include initial analyses of new money and material modifications. Evaluate and determine the ongoing credit risks and corresponding risk rating of commercial clients through detailed financial statement analysis, industry assessment, collateral valuation, cash flow analysis and the ability to repay annual debt service. Responsible for the day-to-day activities of a Commercial Credit team to include the quality and efficiency of the underwriting of commercial loan analyses, including the accuracy of risk ratings, and quality and efficiency of the CCM activities of the team enabling the timely identification of emerging credit risk so that appropriate actions can be taken to manage the risk, minimize losses and assign an accurate risk rating. A CCM program includes but is not limited to annual reviews, interim update memos, a covenant monitoring program, problem loan management, early warning indicators, and other forms of credit surveillance. Maintain the quality of analyses produced, based on a program of mentoring the Analysts, Associates and junior team members and reviewing final work prior to submission to appropriate credit authority. May underwrite, monitor, or provide guidance on more complex credit structures. Serve as the point person for assigning new and existing customer relationships, supports team in prioritizing work, and monitors workflow to ensure adequate team coverage. Meet with clients when appropriate. Prepare thoughtful risk assessment of customers on an ongoing basis to identify emerging risks or material changes in customers financial position, including evaluation of compliance with the loan agreement. Provides ongoing training to the team. Maintain work logs and prepare monthly productivity reports for management, and other reports, as needed. Resolve any policy and procedure, accounting or credit issues that occur. Maintain an in-depth knowledge of accounting pronouncements and the effect on Bank credits. Recruits, develops, and retains a highly talented Commercial Credit team. Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: Commercial Credit is responsible for the credit delivery of the Bank's commercial clients. Credit assessments range from initial analyses of new relationships to the Bank to material modifications or restructurings of long-term relationships and ongoing monitoring through the life of the loan. Commercial Credit is also responsible for ensuring the accurate completion of the Bank's risk rating scorecards and financial statement spreads. The work completed in this capacity is used to make credit decisions for new or renewed or amended credit transactions. Ensure that Commercial Credit supports the Regional Credit Officers and various Loan Committees in making timely and informative decisions on credit requests for both new and existing customers, within Bank lending parameters. Recruits, develops, and retains a balanced team of credit experience to ensure bench strength within the group. Position interacts on an ongoing basis with senior management both in First and Second lines of defense. Supervisory/Managerial Responsibilities: Supervises and mentors a team (typically up to 10) of Commercial Credit professionals. Education and Experience Required: Bachelor's degree in Accounting, Finance, or related discipline with 9 years' related experience with three years' work leadership/supervisory experience, or in lieu of degree, a combined minimum of 13 years' higher education and work experience to include a minimum 9 years' related experience with three years' work leadership/supervisory experience. Strong analytical and decision-making abilities. Excellent communication and interpersonal skills. Proficiency in financial modeling and risk assessment tools. Experience with complex credit structures and syndicated loans. Ability to lead cross functional teams and manage multiple projects simultaneously. Familiarity with credit risk rating models and loan / portfolio management systems. Proficiency in Microsoft Office. Education and Experience Preferred: MBA / Advanced Degree or a CPA. Experience with Capital IQ, FactSet, and Bloomberg. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $148,300.00 - $247,100.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationRochester, New York, United States of America

Director, Model Risk Validation At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We are seeking a future team member for the role of DIRECTOR to join our MODEL RISK MANAGEMENT team. This role is located in NEW YORK. In this role, you will lead the organization's enterprise-wide approach to model validation and risk oversight. * Lead, mentor, and grow teams responsible for model validation, risk assessment, and compliance with regulatory requirements. * Oversee end-to-end model validation activities for high-impact, high-risk models (Credit Risk, Treasury Risk, Market Risk, Pricing, Forecasting, Capital Stress Testing, AI, and Financial Crimes) * Approve validation methodologies including conceptual soundness, outcome analysis, benchmarking, and implementation verification. * Monitor model performance metrics, remediation progress, and ongoing validation requirements. * Serve as a key point of contact for regulators during exams and inquiries. * Collaborate with the heads of Modeling, Data Science, Finance, Risk, and Technology to ensure alignment with BNY's risk management framework and regulatory expectations. * Behave ethically and adhere to BNY's standards, including the Code of Conduct and applicable policies. * Serve as a role model in creating and sustaining a strong risk culture and support the development of team members. To be successful in this role, we are seeking the following: * Master's Degree or PhD in a quantitative discipline, including engineering, mathematics, physics, statistics, econometrics. * Strong understanding of regulatory guidance, such as SR 11-7, CCAR, Basel, CECL, etc. * Experience leading and developing high-performing quantitative teams. * Possess a strong analytical background with a solid theoretical foundation coupled with advanced programming, documentation, and communications skills. * Minimum 10 years of responsible experience in model risk, model validation, or quantitative risk management, including several years in leadership roles. * Demonstrated ability to interact with senior executives, auditors, and regulatory agencies. * Proficiency in analytical tools (C/C++, C#, Java, FORTRAN, MATLAB, SAS) as well as mathematical/statistical software packages. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here are a few of our recent awards: * America's Most Innovative Companies, Fortune, 2025 * World's Most Admired Companies, Fortune 2025 * "Most Just Companies," Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $127,000 and $211,500 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

Director, Model Risk Validation At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We are seeking a future team member for the role of DIRECTOR to join our MODEL RISK MANAGEMENT team. This role is located in NEW YORK. In this role, you will lead the organization's enterprise-wide approach to model validation and risk oversight. Lead, mentor, and grow teams responsible for model validation, risk assessment, and compliance with regulatory requirements. Oversee end-to-end model validation activities for high-impact, high-risk models (Credit Risk, Treasury Risk, Market Risk, Pricing, Forecasting, Capital Stress Testing, AI, and Financial Crimes) Approve validation methodologies including conceptual soundness, outcome analysis, benchmarking, and implementation verification. Monitor model performance metrics, remediation progress, and ongoing validation requirements. Serve as a key point of contact for regulators during exams and inquiries. Collaborate with the heads of Modeling, Data Science, Finance, Risk, and Technology to ensure alignment with BNY's risk management framework and regulatory expectations. Behave ethically and adhere to BNY's standards, including the Code of Conduct and applicable policies. Serve as a role model in creating and sustaining a strong risk culture and support the development of team members. To be successful in this role, we are seeking the following: Master's Degree or PhD in a quantitative discipline, including engineering, mathematics, physics, statistics, econometrics. Strong understanding of regulatory guidance, such as SR 11-7, CCAR, Basel, CECL, etc. Experience leading and developing high-performing quantitative teams. Possess a strong analytical background with a solid theoretical foundation coupled with advanced programming, documentation, and communications skills. Minimum 10 years of responsible experience in model risk, model validation, or quantitative risk management, including several years in leadership roles. Demonstrated ability to interact with senior executives, auditors, and regulatory agencies. Proficiency in analytical tools (C/C++, C#, Java, FORTRAN, MATLAB, SAS) as well as mathematical/statistical software packages. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here are a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies,” Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $127,000 and $211,500 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility. Primary Responsibilities: Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals. Leads team through coaching, performance management, and setting priority. Builds and develops branch staff. Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long term solutions. Proactively prospects and grows Business Banking relationships through outreach. Builds the bank's presence in the community Conducts interviews and selects employees based on staffing model. Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains accountability for execution of Retail strategy. Ensures operational and requirements are maintained, to include consumer and business banking guidelines. Ensures compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets. Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution/escalations. Engages with all team members and business partners as appropriate. Independently processes all Business Banking loan requests up to $100,000. Proactively bundle products and services as appropriate. Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promotes an environment that supports a culture of belonging and reflects the M&T Bank brand. Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Completes other related duties as assigned. Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. Scope of Responsibilities: This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch. Branch Managers have the responsibility to establish and maintain federal registration requirements outlined in the SAFE Act. Branch Managers must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions. In addition, Insurance licensing minimum expectations must be maintained as outlined in MTS Licensed Banker Academy document. Business Banking Specialist minimum expectations will be set by both the Branch and Retail Regional Manager. Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities. Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Branch Managers are responsible for taking full ownership of customer issues until they are completely resolved. Supervisory/ Managerial Responsibilities: Branch Managers generally have direct reporting responsibility for branch staff. Education and Experience Required: Bachelor's degree, OR, in lieu of degree, Four (4) years' relevant experience. Minimum three years sales experience Minimum two years' managerial experience or proven leadership abilities. At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position. Note: branch provides training for licensing within 6 months. M&T Business Banking Specialist within 18 months of hire. Demonstrated strong knowledge of Business Banking products, services and client relationship management. M&T Way Certified Precision Leadership Certified Bi-lingual/Spanish preferred Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets. Experience with Internet and email preferred. Education and Experience Preferred: Demonstrated sales/business development experience and success. Has fundamental understanding of profitability. Excellent communication and interpersonal skills. Proven ability to demonstrate and coach exceptional customer service. Ability to communicate and function professionally with all levels of personnel and business partners across the organization. Strong financial services product knowledge preferred. Strong organization, time management, and prioritization skills. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $75,900.00 - $126,500.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationNew York, New York, United States of America