NCH Healthcare System jobs in Naples, FL - 373 jobs
Director Practitioner Quality & Professionalism
NCH Healthcare-Naples Community Hospital 3.8
NCH Healthcare-Naples Community Hospital job in Naples, FL
* DEPARTMENT: 18400 - Medical Staff * WORK TYPE: Full Time * WORK SCHEDULE: 8 Hour Day ABOUT NCH NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.
JOB SUMMARY
The Director Practitioner Quality & Professionalism is responsible for the Naples Comprehensive Health (NCH) Practitioner Quality Programs; directing, planning and organizing all administrative, financial, and educational activities along with optimization of the program and its associated processes. Serves as an essential link and subject matter expert to organization administration, Medical Staff and Allied Health Professional Staff to promote and ensure effective peer review functions, quality, safety, and practitioner professionalism. Responsible for overseeing other members of the medical staff office including the Manager Practitioner Quality, Coordinator Practitioner Excellence RN, Coordinator Professional Practice RN, Coordinator Onboarding & Compliance.
Executive oversight of Practitioner Peer Review Programs (PPE, PEC) in accordance with organizational and regulatory requirements. Oversee and optimize Department staffing, processes, resources, and alignment across NCH. Responsible for the development and leadership of the Professional Practice Evaluation program, ensuring regulatory and organizational compliance along with collaboration with Medical Staff Leaders to develop and maintain specialty specific evaluation criteria. Responsible for establishing, driving, and maintaining continuity in the planning, development, and implementation of standards applicable to the Medical Staff and Allied Health Professional staff members related to quality, professionalism, and peer review functions. The position is responsible for system-wide preparation, organization and follow-up involved in maintaining and supporting organization TJC accreditation and licensure with all accrediting bodies and the mission of Naples Comprehensive Health (NCH) as each relates to peer review, professionalism, and quality regarding the Medical and Allied Health Professional staff. Monitors capital and operating budget for Medical Staff Office. Monitors staff levels to maintain productivity standards. The position oversees the programs of practitioner quality, safety, and professionalism with Quality.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned.
Practitioner Peer Review & Professional Practice Evaluation:
* Executive oversight of practitioner peer review programs and professionalism matters in accordance with organization policy and Medical Staff Bylaws.
* Oversees Peer Review Program including but not limited to all peer review cases, assignment to reviewers, ensures timely reviews, creation of agendas and meeting books, follow-through, notification, and referrals to chairs of departments and involved physicians and referrals to other medical center leadership as needed.
* Responsible for the leadership, coordination and oversight of the Professional Practice Evaluation process and associated committees (FPPE, OPPE, Practitioner Excellence Committee, Leadership Council and Healthcare Council).
* Team with quality, clinical service lines, risk management, organization and contracted facility physicians and administration leadership to ensure meaningful metrics and best practices are implemented and maintained across NCH.
* Key point of contact for physician leadership and management in assigned business areas related to quality, professionalism, safety, peer review coordination for all campuses and meetings, Medical Chair leadership training and troubleshooting to support Department FPPE & OPPE processes.
* Work with Professional Advocacy managing physician professionalism issues, & peer messengers, dialogue with Chiefs of Staff, and department chairs, and subsection chiefs.
Physician Professionalism:
* In coordination with the CMO Chief Clinical Officers, Medical Staff Leadership and Committee Chairs directs professionalism issues end to end process.
* Oversee review of practitioner professionalism reports, reviews with CMO and appropriate physician leadership, consolidate professionalism data for reporting to Medical Staff leadership.
* Drive practitioner culture change by using self-assessment and strength-based leadership training, supporting all aspects of practitioner leadership development.
* Ensure follow-through; data tracked and trended.
Regulatory Compliance and Readiness:
* Assumes a leadership role in the enforcement and development of the Medical Staff Bylaws, Rules and Regulations, and departmental and organization policies and procedures to establish a framework for effective work streams, deliverables, and regulatory compliance across NCH.
* Drives continual regulatory readiness in accordance with The Joint Commission Standards and Elements of Performance, specifically related to FPPE and OPPE activities and Practitioner Excellence. Utilization Review.
* Functions as the subject matter expert with relation to ongoing regulatory requirements and compliance and liaison to the Medical Staff leaders to facilitate alignment between the independent Medical Staff and the organization.
* Supports Medical Staff Leadership meetings alongside the appropriate physician leaders to ensure regulatory requirements, coordination/analysis of defining objectives, metrics, and outcomes that promote patient outcomes through provider excellence.
* Ensures uniform operations conform to organization, medical group, managed care, and governmental and regulatory standards.
* Responsible for organization-wide preparation, organization and follow-up involved in maintaining and supporting organization TJC accreditation and licensure with all accrediting bodies and the mission of Naples Comprehensive Health as each relates to the Medical and Allied Health Professional staff.
Program Optimization:
* Design and optimize the Practitioner Quality Program to include meaningful data analysis to drive lean process improvement and physician engagement.
* Lead, design and implement process for vendor database with respect to provider specific quality data evaluation utilized for OPPE; to include continuous analysis and optimization of the data, build, and associated processes.
* Support data integrity with analytics and continuous evaluation to drive clinical excellence and improve outcomes.
* Support physician engagement and integration through organizational process improvement to decrease physician burnout and increase satisfaction with program requirements.
Other Duties & Responsibilities:
* Responsible for the overall direction, management, coordination, and evaluation within areas as assigned.
* Acts as a liaison to provide effective communication and subject matter expert to the Medical Staff and Allied Health Professional staff, organization administration and governing body, NCH Medical Group, and other contracted entities.
* Responsible for leading quality projects, initiatives, and departmental budget.
* Performs all other tasks and special projects as assigned.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
* Minimum Bachelors degree required; Masters degree preferred in Business Administration, Economics, or Healthcare related profession.
* Licensed as a Registered Nurse in the State of Florida.
* Minimum of 7 years' experience in Business Administration, Economics, or Healthcare related profession.
* Minimum of 5 years' of progressive leadership experience in diversified hospital, healthcare or Medical Staff services required.
* Broad knowledge of quality management, patient safety, health information technology and peer review to enhance practitioner performance and program optimization.
* Certified Professional in Healthcare Quality (CPHQ) certification required or obtained within one year of hire preferred
* Flexibility, perseverance, fortitude, and excellent written/verbal communication skills.
* Strong project management, knowledge of computers, database management, information retrieval and report formatting.
* Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.
$100k-118k yearly est. 3d ago
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Coordinator Marketing Content
NCH Healthcare-Naples Community Hospital 3.8
NCH Healthcare-Naples Community Hospital job in Naples, FL
* DEPARTMENT: 18318 - Marketing and Public Relations * WORK TYPE: Full Time * WORK SCHEDULE: 8 Hour Day ABOUT NCH NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.
JOB SUMMARY
The Coordinator Marketing Content supports content creation and digital marketing initiatives across NCH's owned channels including email, blogs newsletters, and more. Working under the guidance of senior marketing leadership, this role is hands-on in seeking out and writing, editing, scheduling, and optimizing content to support service line campaigns, brand awareness, and patient engagement goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Other duties may be assigned.
* Write, edit, and publish clear, compelling content.
* Collaborate with team members and departments to develop stories that highlight NCH's services, team members, and success stories.
* Support the execution of marketing campaigns by creating content that aligns with brand messaging and tone.
* Manage and maintain editorial calendars for content.
* Work with graphic designers and digital team members to pair content with visuals, video, and infographics.
* Assist in monitoring content performance using basic analytics tools; report key findings to guide future improvements.
* Stay up-to-date on healthcare trends and community health topics relevant to NCH's audiences.
* Ensure all content is aligned with compliance guidelines (e.g., HIPAA) and accessibility standards.
* Contribute ideas for new campaigns, storylines, and digital strategies.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
* Bachelor's degree in Marketing, Communications, Journalism, Public Relations, or a related field.
* Minimum 2 years of experience in content marketing, digital marketing, or communications; healthcare or nonprofit experience a plus.
* Experience in healthcare communications or health education writing preferred.
* Familiarity with content creation using generative AI tools preferred (e.g., ChatGPT, Grammarly).
* Strong writing, editing, and storytelling skills for a variety of formats (web, social, email).
* Familiarity with AP Style and SEO principles and content management systems.
* Basic understanding of content strategies and email marketing tools (e.g., Mailchimp, Constant Contact, Marketing Cloud or other platforms).
* Ability to manage multiple projects and meet deadlines in a fast-paced environment. Collaborative team player with excellent communication skills and attention to detail.
$48k-56k yearly est. 3d ago
Clinical Documentation Specialist
Community Health System 4.5
Naples, FL job
The Clinical Documentation Specialist (CDS) performs clinical documentation improvement (CDI) activities to support the accuracy, quality, and completeness of patient records at facilities. This role ensures that coded diagnoses and procedures reflect the patient's clinical status and care provided. The CDS collaborates with providers through education and the physician query process, ensuring medical records accurately reflect patient severity of illness and support continuity of care, appropriate quality metrics, and regulatory compliance.
Essential Functions
* Analyzes inpatient clinical records to identify opportunities for improving documentation accuracy, ensuring assigned codes reflect patient severity and acuity.
* Adheres to corporate recommended CDI workflows and uses CDI and medical records software, such as 3M 360 Encompass and Iodine Interact, to support documentation practices.
* Utilizes approved physician query processes to clarify documentation, ensuring queries are compliant, necessary, and non-leading, and follows up daily on unanswered queries.
* Conducts follow-up reviews of patient records to identify new documentation opportunities and ensures accuracy through continuous review.
* Tracks CDI activities within CDI software, accurately reporting impact metrics and maintaining clear records of all interactions and documentation efforts.
* Provides education and training to providers, explaining recommendations for documentation improvement and offering insights through individual or group sessions.
* Collaborates closely with coding professionals to ensure accurate diagnostic and procedural data through complete and compliant documentation.
* Leads physician education initiatives, developing strategies to improve documentation practices at the facility level and conducting formal training sessions.
* Monitors regulatory changes in coding, documentation, and quality metrics, ensuring compliance with updated standards and sharing information with staff as needed.
* Creates and submits accurate reports in a timely manner, maintaining up-to-date knowledge of best practices and industry standards to support CDI goals.
* Performs other duties as assigned.
* Maintains regular and reliable attendance.
* Complies with all policies and standards.
Qualifications
* Associate Degree in Nursing, or comparable clinical field (e.g., International MD) required
* Bachelor's Degree in Nursing, Health Information Management, or a related field preferred
* 4-6 years of acute care hospital nursing experience (e.g. medical/surgical unit, intensive care) required
* 3-5 years of experience in clinical documentation improvement, health information management, or inpatient coding preferred
* Experience in physician education or query processes preferred
* Familiarity with regulatory standards and quality metrics related to clinical documentation preferred
Knowledge, Skills and Abilities
* Strong knowledge of clinical documentation improvement principles, inpatient coding guidelines, and quality metrics.
* Excellent analytical and problem-solving skills to identify opportunities for documentation improvement.
* Proficiency in CDI and medical record software systems (e.g., 3M 360 Encompass, Iodine Interact).
* Effective communication and interpersonal skills to collaborate with physicians and interdisciplinary teams.
* Ability to develop and deliver educational programs tailored to clinical and administrative audiences.
* Strong organizational skills and attention to detail to manage multiple priorities and deadlines.
* Commitment to maintaining compliance with regulatory standards and corporate policies.
Licenses and Certifications
* RN - Registered Nurse - State Licensure and/or Compact State Licensure or comparable clinical license (e.g., International MD) required
* CCS-Certified Coding Specialist or ICD-10 certification or trainer designation preferred or
* Certified Clinical Documentation Specialist (CCDS) preferred
* RHIT - Registered Health Information Technician preferred or
* RHIA - Registered Health Information Administrator preferred
* CDIP - Clinical Documentation Improvement Professional preferred or
* Certified Coder-AHIMA or AAPC preferred
$28k-39k yearly est. 22d ago
Billing Specialist I
Community Health System 4.5
Naples, FL job
As a Billing Specialist at Physician's Regional Medical Group you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles.
Job Summary
The Billing Specialist I is responsible for performing insurance claim processing, billing, and follow-up to ensure timely and accurate reimbursement. This position serves as the primary contact for insurance companies and other payers, researching and resolving claim issues while maintaining compliance with billing regulations and organizational policies. The Billing Specialist I works closely with internal teams, including clinic staff and coding professionals, to optimize billing operations and support revenue cycle efficiency.
Essential Functions
* Submits and processes claims accurately and efficiently, ensuring compliance with payer requirements and company policies.
* Communicates with insurance companies, patients, and other stakeholders to resolve billing inquiries and maintain account status.
* Reviews and reconciles credit balances, reclassifies revenue, and processes adjustments per transaction coding guidelines.
* Monitors and resolves claim denials and rejections, identifying trends and implementing corrective actions.
* Reviews and corrects claim filing edits based on payer requirements and electronic health record (EHR) system alerts.
* Maintains accurate documentation of all billing actions in the practice management system.
* Gathers, updates, and communicates billing policy changes, ensuring accessibility of up-to-date reference materials.
* Collaborates with management, clinic staff, and coding teams to ensure proper billing and collection procedures.
* Assists patients and insurance representatives with billing-related questions while maintaining professionalism.
* Ensures compliance with HIPAA regulations and maintains confidentiality of patient financial and medical information.
* Performs other duties as assigned.
* Complies with all policies and standards.
Qualifications
* Associate Degree in a healthcare related field preferred or
* Technical School for Medical Billing or Coding preferred
* 0-2 years of experience in medical billing, insurance claims processing, or revenue cycle management required
Knowledge, Skills and Abilities
* Knowledge of medical billing processes, insurance claim procedures, and payer policies.
* Strong understanding of healthcare revenue cycle operations and reimbursement methodologies.
* Proficiency in electronic health records (EHR) and practice management systems (e.g., Athena, Cerner, Ingenious Med).
* Ability to interpret explanation of benefits (EOBs), identify billing discrepancies, and take corrective action.
* Excellent communication and interpersonal skills to interact with patients, providers, and payers professionally.
* Strong analytical and problem-solving abilities to research and resolve billing issues.
* Attention to detail and ability to manage multiple tasks while meeting deadlines.
* Working knowledge of HIPAA regulations and the importance of maintaining patient confidentiality.
Licenses and Certifications
* CPB- Certified Medical Biller issued by AAPC preferred or
* Certified Medical Insurance Specialist (CMIS) issued by PMI preferred
This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.
$26k-33k yearly est. 35d ago
EEG Technologist DT
NCH Healthcare-Naples Community Hospital 3.8
NCH Healthcare-Naples Community Hospital job in Naples, FL
* DEPARTMENT: 17032 - Neurology * WORK TYPE: Per Diem * WORK SCHEDULE: 8 Hour Day ABOUT NCH NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.
JOB SUMMARY
The EEG Technologist is registered in EEG (R.EEG.T) and works unsupervised. They are responsible for the acquisition of EEG testing to include routine EEG, continuous EEG, and intra-operative EEG monitoring. The EEG Technologist will also perform Evoked Potential testing to include VER, SSEP, and BAER procedures. Nerve Conduction Testing and assisting physicians with EMG testing along with other specialized testing are also included in procedures performed. All age populations are served by the EEG Technologist to include infant, pediatric, and adult monitoring. Infection control guidelines are always followed. Other duties performed by the Technologist include but are not limited to the scheduling of in- and out-patients, maintaining testing logs, troubleshooting of equipment, interaction with physicians and outside reading contractors, and ordering appropriate supplies. EEG Technologists would also provide training and education to EEG technicians as well as provide supervision of testing as required. On-call is required for off hours and weekends.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Other duties may be assigned.
* Performs various types of testing in the department and in the inpatient, emergency department and operating room setting. Testing may include but is not limited to the set up and monitoring of routine (basic) EEG testing, ambulatory EEG monitoring, intra-operative monitoring, nerve conduction studies, assistance with EMG testing, SSEP, AAER and VER testing, and other testing as requested.
* Performs on call responsibilities and adheres to department policies regarding time requirements for STAT procedures and after-hours response.
* Participates in the orientation, training, competency assessment and supervision of EEG Technicians. Additionally, provides education and information to other hospital personnel to assure knowledge of requirements for testing.
* Appropriately identifies various types of waveforms which correlate with the area being monitored in order to adjust and maintain proper management and monitoring of various procedure types and to assist the physician in interpretation of completed studies.
* Communicates any potential abnormal studies or results to the reading physician or surgeon while performing testing or upon completion and transfer of the record to assure the safety of patients and to assure accurate identification of potentially harmful or catastrophic events. This may include the identification of seizure activity, suppression of waveforms, and other anomalies of tracings.
* Assists in the collection of Quality Improvement data and participates in action plans to correct any identified deficiencies in care processes. Reviews department policies and procedures to assure the following of accreditation and other governing bodies with oversight over Neuro-diagnostics.
* Orders all required supplies to complete testing requirements to assure availability for all patient testing.
* Assists Director in identifying operational and capital equipment needs. Evaluates new products, services, and equipment.
* Completes all documentation in the electronic medical record, files and edits records as appropriate for testing procedures, assures records are communicated to reading neurologists, and maintains archiving of all records in accordance with hospital policy.
* Interacts with Information Systems and equipment manufacturer as necessary to perform troubleshooting of equipment, upgrade completion, documentation, and other needs associated with all departmental processes.
* Acquires patient Neurological tracings and patient data while eliminating artifacts, annotating all interactions and applying appropriate comments and key events during the monitoring process.
* Calibrates all diagnostic equipment according to manufacturer recommendations and as per procedural expectations and requirements.
* Equipment is clean as per manufacturer and hospital recommendations while assuring all infection prevention guidelines are followed.
* Demonstrates the ability to perform all testing with appropriate montages to assure the highest quality of testing and patient safety. Knowledgeable and proficient with the international 10/20 system for electrode placement.
* Performs file management, archiving, and copying of records as necessary, including the availability of records for reading physicians and tele-neurologists.
* Safely and efficiently utilizes adhesive products which may include but not be limited to collodion, acetone, and other skin preparations in the securing of electrodes.
* Maintains a clean work environment. Keeps recording equipment clean, electrodes disinfected and patient care areas free of debris.
* Demonstrates proficiency in documentation of procedures performed and applies appropriate charges for work done. Assists in verifying that charges have been captured.
* Demonstrates proficiency in Electronic Medical record documentation, retrieval of results, and use of communication tools in the medical record. Maintains and can retrieve archived records.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
* Graduate of an accredited School of Electro encephalography approved by CAAHEP and Registered by ABRET in EEG (R.EEG.T); Bachelor's degree preferred.
* Additional ABRET certifications preferred. Includes: CNIM, R.EPT., CLTM, CAP, CMEG, NA-CLTM, R.NCS.T., CNIM-CS, RPSGT.
* Minimum of 2 years previous experience in Neuro-diagnostics required.
* Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.
* Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows
$66k-83k yearly est. 3d ago
Pathologist Assistant
Community Health Systems 4.5
Naples, FL job
Benefits:
The chance to work alongside dedicated professionals who are committed to providing exceptional patient care.
Health Insurance (Medical, Dental, Vision)
401(k) with matching
Tuition Reimbursement
Job Title
Pathologist Assistant
Position Type: Full Time
Job Summary
The pathologist assistant supports the pathology department by performing gross examination and processing of surgical specimens, accessioning anatomic pathology samples, managing specimen inventory, and assisting with the collection and preparation of specialized specimens. This role ensures accurate documentation, organization of materials, and compliance with laboratory protocols and safety standards.
Essential Functions
Receives, verifies, and accessions anatomic pathology specimens in accordance with laboratory protocols.
Assists with the gross examination and dissection of surgical specimens under the supervision of a pathologist.
Organizes, retrieves, files, and maintains pathology slide and block inventory for easy access and tracking.
Receives and processes external pathology materials, ensuring proper documentation and timely return to outside institutions.
Logs receipt, delivery, and tracking of specimens and materials using laboratory information systems.
Operates and maintains laboratory instruments and equipment, performing routine maintenance and troubleshooting as needed.
Adheres to safety and infection control protocols when handling biological specimens and hazardous materials.
Assists with the preparation of specimens for transport or referral, including proper packaging and documentation.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.
Qualifications
1-2 years of experience in an anatomic pathology or laboratory setting preferred
Knowledge, Skills and Abilities
Knowledge of gross anatomy, specimen handling procedures, and laboratory safety standards.
Strong organizational skills with attention to detail and accuracy.
Ability to follow established protocols and work independently with minimal supervision.
Proficiency with laboratory information systems and basic computer applications.
Effective written and verbal communication skills.
Ability to maintain confidentiality and handle sensitive information with professionalism.
$29k-69k yearly est. Auto-Apply 6d ago
Coordinator Data Systems & Integration
NCH Healthcare-Naples Community Hospital 3.8
NCH Healthcare-Naples Community Hospital job in Naples, FL
* DEPARTMENT: 18400 - Medical Staff * WORK TYPE: Full Time * WORK SCHEDULE: 8 Hour Day ABOUT NCH NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.
JOB SUMMARY
The Coordinator Data Systems & Integration is responsible for supporting Medical Staff database maintenance, optimization and system integrations. Will work in close collaboration with both Medical Staff Credentialing and Quality to maintain efficient communication and follow up. Will serve as a System Administrator for the MDStaff / MDStat database with 24/7 responsibility, working independently with only administrative supervision, displaying independent judgment with the ability to overcome moderate obstacles and early recognition of when issues should be escalated. Manages day-to-day operation of database, implementations, downstream systems, and ensures accuracy of data and reporting from the database. Identifies and implements workflows that optimize and or minimize administrative burden with respect to tasks performed within the database or integrated systems. Participates in Practitioner Wellness initiatives and leads any and all projects with involvement of MDStaff / MDStat database. The Coordinator Data Systems & Integration has a role in meeting management for the Medical Staff, as decided by Director.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Other duties may be assigned.
* System Administrator for MD Staff/MD Stat and resolves complex issues involving database performance, database capacity, resiliency, stability, replication, and other key aspects of distributed database technology.
* Provides 24/7 support of production database environments, demonstrating ability to solve complex issues independently.
* Provides service and information to Clinical Providers and additional Organizational departments as needed for MD Staff/MD Stat databases.
* Works closely with multiple application development teams to implement and support data-oriented development efforts that meet current and future business requirements.
* Effectively utilizes department database and resources to streamline processes.
* Works with Department Chairs, Subsection leaders and Medical Staff Services.
* Maintains a close working relationship with the Committee Chairpersons and members.
* Ensures timely completion of projects, tasks and support for onboarding and compliance reporting.
* Demonstrates ability to keep projects on task with effective outcomes management.
* Knowledgeable on regulatory requirements including, but not limited to CMS, TJC, NCQA, AAAHC, and specialty service line accreditation bodies.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
* Minimum of a Bachelor's degree in healthcare administration, business administration, healthcare informatics or a related field required. Associate's degree with 6 years of equivalent work experience in lieu of Bachelor's degree will be considered.
* Minimum of 3 years of experience in medical staff services, credentialing, or healthcare-related field.
* MDStaff Certified Specialist Certification preferred; must be obtained within one year of hire if not currently certified. Certification must be maintained.
* Excellent organizational and project management skills with the ability to handle multiple priorities.
* Strong attention to detail and accuracy in documentation and reporting.
* Proficient in Microsoft Office Suite (Word, Excel, Outlook).
* Strong interpersonal and communication skills to effectively collaborate with internal and external stakeholders.
* Ability to analyze data and provide meaningful insights and recommendations.
$56k-69k yearly est. 3d ago
Coordinator Sterile Processing
NCH Healthcare-Naples Community Hospital 3.8
NCH Healthcare-Naples Community Hospital job in Naples, FL
* DEPARTMENT: 16253 - Sterile Processing * WORK TYPE: Full Time * WORK SCHEDULE: 8 Hour Day ABOUT NCH NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.
JOB SUMMARY
The Coordinator Sterile Processing will be responsible for the coordination and management of surgical instrumentation to support maintaining and operation of inventory for all current, consigned, and loaned instruments in trays. Maintaining vendor accountability and report vendor non-compliance. Manage Sterilization parameters for all owned, loaned, and consigned instrumentation according to manufacture instructions for use (IFU's). Working closely with the department Director, oversees quality and infection control initiatives for Sterile Processing and maintains the quality assurance and performance standards of the department. Maintain and support the electronic instrument tracking system to include trouble shooting, data entry, and staff notification; and collaborating with surgical services and other unit leaders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Other duties may be assigned.
* All duties inclusive of Sterile Processing Tech.
* Aids in maintaining and training staff on instrument tracking system.
* Aids in maintaining tray listings, adding, and removing instrumentation, creating new trays.
* Participates in the development and implementation of the Quality Management Plan in accordance with the requirements of all regulatory bodies.
* Attends meetings and shares information with staff and management team.
* Audits and processes continuously and validates all documentation and results to ensure regulatory compliance as well as best practices, competency assessment and documentation.
* Investigates and provides leadership with recommendations for performance and quality improvement.
* Sets the tone for quality processes and services to deliver safe products to hospital customers.
* Conducts internal audits of processes, systems, and procedures.
* Conducts quality assurance checks as identified by department leadership.
* Participate in cross-functional teams to identify effective corrective and preventive actions to improve Lean process quality.
* Aids in the department to ensure set quality, accuracy, completion, etc. as needed in Sterile Processing.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
* Minimum of High School or GED required.
* Minimum of 2 years sterile processing or related field experience with demonstrated knowledge of instrument sterilization techniques, Sterile Processing policies and procedures, purchasing activities, and surgical procedures.
* Demonstrated ability to set priorities with evidence of completion.
* National certification through IAHCSSM or CBSPD.
* Knowledge of medical terminology and surgical case types in all specialties.
* Basic computer knowledge: ability to operate a PC, create/save/print documents, input data.
$52k-70k yearly est. 3d ago
OPO - Resource Triage Coordinator
University of Miami 4.3
Naples, FL job
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The Life Alliance Organ Recovery Agency is currently seeking an OPO Resource Triage Coordinator. The incumbent in this position responds to organ donor referrals, evaluating the referral by phone, engaging the LAORA. Medical Director and hospital team for the implementation of guidelines for care/catastrophic head injury orders, supporting and evaluating family needs, identifying resources needed for the referral and triaging the referral to the appropriate staff member.
CORE JOB FUNCTIONS
* In conjunction with the LAORA Medical Director and/or appropriate staff, determines medical suitability of potential organ donors and utilizes appropriate resources to achieve this.
* Provides consistent and timely service to hospitals, donor families, and other transplant personnel in all potential donor situations in accordance with policies and procedures.
* Assists staff in identifying issues related to the donation process, and in collaboration, creates a plan of action.
* Provides coordination of onsite staff for organ donors and referral activity. Conducts initial risk management assessment.
* Provides effective feedback to staff during the course of a call day, and if appropriate, follows up with staff's manager/supervisor.
* Activates the occurrence reporting system and follows up as necessary. The RTC may implement the occurrence alone or in conjunction with managers/supervisors.
* The RTC may also be assigned duties as determined by management, developing, implementing and monitoring policies, procedures strategies, and action plans related to the procurement and utilization of organs for transplantation, medical research, and education.
* Ability to respond to a referral and or donor with an onsite presence in times of high activity.
* Ability to moderate huddles associated with cases.
* Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
The minimum qualifications for this position are as follows:
Education:
Bachelor's degree in health science or biologic sciences or healthcare profession or an equivalent degree in an allied health field, i.e., EMT/P or Respiratory Therapist.
Certification and Licensing:
* FL Registered Nurse license or certification as a Physician Assistant, or allied health field preferred.
* LAORA requires the RTC to maintain a valid FL driver's license and current vehicle insurance based on FL minimum insurance coverage standards.
* Must obtain CTPC certification within 1 year of hire.
Experience:
* Minimum 2 years' experience in critical care units or at least 2 years experience in transplant and/or organ procurement preferred.
* The coordinator must also possess knowledge of medical and legal principles of organ donor evaluation, authorization, and donor management. This is necessary in order to effectively communicate with physicians and hospital staff involved with a potential organ donor.
#ED-LI1
CC01125
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff
$33k-42k yearly est. Auto-Apply 45d ago
Transporter DT
NCH Healthcare-Naples Community Hospital 3.8
NCH Healthcare-Naples Community Hospital job in Naples, FL
* DEPARTMENT: 16157 - Transportation * WORK TYPE: Full Time * WORK SCHEDULE: 10 Hour Eve ABOUT NCH NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.
JOB SUMMARY
The transporter performs a variety of duties, to include the transportation of patients and the distribution of supplies and equipment in a way that meets the mission of the NCH Healthcare System.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Other duties may be assigned.
* Performs patient transportation to meet facility, patient, technical, and managerial needs.
* Performs transport services, to include selecting, stocking, labeling, mailing, and delivery of medical supplies, food products, and other material items needing transport services.
* Perform 12 Lead EKG and utilizes accurate lead placement, acquires artifact free tracings.
* Organizes assigned workload to meet facility needs.
* Complies with safety requirements and resolves problems relating to the delivery of patients, supplies, and equipment.
* Assists with pick-up and delivery needs for special functions relating to other departments.
* Assists in the retrieval and replenishment of medication from pharmacy as needed per nursing supervisor request.
* Maintains established departmental policies and procedures, objectives, and quality improvement programs.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
* Minimum of High School or GED required.
* Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.
* Basic computer knowledge: ability to operate a PC, create/save/print documents, input data.
$24k-31k yearly est. 3d ago
Director of Facilities
Community Health System 4.5
Naples, FL job
. The Director, Facilities for hospitals oversees the operations, maintenance, and management of all facility-related services across the hospital campus. This role is responsible for ensuring that the physical environment of the hospital supports the organization's mission of providing high-quality patient care. The Director of Facilities will lead a team in maintaining a safe, compliant, and efficient environment, in alignment with healthcare industry standards and regulations.
What We Offer:
* Competitive Pay
* Medical, Dental, Vision, and Life Insurance
* Generous Paid Time Off (PTO)
* Extended Illness Bank (EIB)
* Matching 401(k)
* Opportunities for Career Advancement
* Rewards & Recognition Programs
* Exclusive Discounts and Perks*
Essential Functions
* Manages and directly supervises a team of facility managers, technicians, and support staff.
* Conducts regular performance evaluations, set goals, and identify professional development opportunities for team members.
* Oversees the day-to-day operations of all hospital facilities, ensuring that the physical infrastructure, including buildings, equipment, and systems (HVAC, plumbing, electrical, etc.), are functioning effectively and efficiently.
* Ensures compliance with local, state, and federal regulations (e.g., OSHA, NFPA, ADA, Joint Commission, and other healthcare standards). Maintain and prepare for inspections, audits, and certifications.
* Serves as the primary liaison between facilities management and other hospital departments (clinical, administrative, etc.), ensuring that facility needs are met and operational goals are aligned with hospital objectives.
* Develops and manages the facility operations budget, including forecasting capital and operational expenditures. Ensure cost-effective management of resources without compromising quality or safety.
* Ensures staff compliance with hospital policies, health and safety standards, and regulatory requirements.
* Provides clear direction and support to ensure high performance and alignment with organizational goals.
* Collaborates with other departments to problem solve ongoing issues that impact department/organization goals and/or patient care delivery.
* Incorporates quality improvement data and/or patient satisfaction data into departmental goals.
* Establishes short and long term goals in order to be consistent with NHS goals.
* Executes problem identification, data gathering, and implementation of strategy actions that are in the best interest of the department and its mission, values and philosophy.
* Maintains accurate employee files and ensures employees are properly trained and oriented in a timely manner.
* Establishes, reviews, and updates department policies/procedures and job descriptions necessary for effective and efficient management.
* Provides support and guidance based on needs assessment.
* Ensure the hospital environment is safe and conducive to patient care by maintaining strict adherence to health and safety standards. Address issues such as infection control, facility-related hazards, and patient safety.
* Performs other duties as assigned.
* Maintains regular and reliable attendance.
* Complies with all policies and standards.
Leadership Responsibilities
* Supervision and Staff Management
* Provides leadership, mentorship and professional development opportunities for departmental staff.
* Schedules employees to ensure effective use of resources. Consults with leadership on any potential staffing issues.
* Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
* Strategic Planning and Financial Oversight
* Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation and long-term planning.
* Monitors expenditures, ensuring cost-effective delivery of services.
* Evaluates and implements new technologies to enhance operational efficiency.
* Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
* Quality Assurance and Regulatory Compliance
* Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
* Participates in audits, inspections and accreditation processes as applicable.
* Follows established quality control practices to ensure accuracy, consistency and safety.
* Collaboration and Communication
* Works closely with leadership teams to coordinate and improve service delivery.
* Stays up-to-date with industry advancements, new technologies, and regulatory changes.
* Staff Responsibilities
* May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.
Qualifications
* Bachelor's Degree in relevant field required or
* Seven (7) plus years of direct experience in lieu of a Bachelor's degree required
* Master's Degree preferred
* 3-5 years of experience in closely related field with Bachelor's degree required
* 3-5 years of previous leadership experience preferred
Knowledge, Skills and Abilities
* Strong leadership, organizational, and communication skills.
* Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
* Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
* Communicate effectively with leadership, team members, and stakeholders.
* Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
* Problem-solving and critical thinking skills.
* In depth knowledge of industry best practices and regulatory compliance (if applicable).
* Strong organizational and time management skills.
* Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
Licenses and Certifications
* BOILER OP - Boiler Operator required
* Certification in area of practice preferred
INDNC
$52k-94k yearly est. 42d ago
Technical Assistant CT NN
NCH Healthcare-Naples Community Hospital 3.8
NCH Healthcare-Naples Community Hospital job in Naples, FL
* DEPARTMENT: 27042 - CT North Naples * WORK TYPE: Per Diem * WORK SCHEDULE: evenings/overnight ABOUT NCH NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.
JOB SUMMARY
The Technical Assistant is responsible for assisting with all aspects of diagnostic imaging under the direction of a licensed provider.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned.
* Full understanding of HIS, RIS, PACS, to include ordering, monitoring worklists, and completing exams in Epic.
* Preparing the PACS with prior exams from offsite storage or outside CD's and acquiring outside films, when necessary, as well as any and all related prior reports.
* Full understanding of maintaining exams in PACS, including editing, copying, and restoring from archive.
* Burn CD's or film cases and route them to the proper physicians as needed.
* Transports patients to and from patient care area/waiting room to the Radiology Department.
* Complies with safety requirements and resolves problems relating to the delivery of patients, supplies, and equipment.
* · Aids the Technologist in all aspects of patient care. Ability to obtain information and interpret information in terms of the patient's needs.
* Answers phone and phone messages. Routes callers appropriately or provides information requested.
* Scans paperwork when appropriate to include physician orders, consent, and history forms. Routes paperwork to appropriate technologist and/or physician.
* Understands proper positioning of patient on table and transferring patients to and from exam table.
* Interviews patients for history, obtains patient signature when applicable, explains exams and assists patients.
* Identifies all patients using two patient identifiers (name and birth date).
* Collecting and documenting patient history including current medications, allergies, symptoms, height, weight, blood pressure, etc.
* Makes pre-procedure and post-procedure calls to patients as needed.
* Full understanding of scheduling and rescheduling exams.
* Obtains physicians orders as needed for patient exams and procedures.
* Adheres to Universal Precautions and maintains Radiation Safety by using personal protective devices and proper shielding adhering to federal and state guidelines.
* Follows safety protocols and policies.
* Maintains proper stock of medical supplies and linens.
* Full understanding of all radiologist dictation validation systems and processes to request addendums and reviews.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
* Minimum of High School or GED required.
* Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.
* Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.
$30k-39k yearly est. 3d ago
PSR Scheduler Lead Cardiac Imaging DT
NCH Healthcare-Naples Community Hospital 3.8
NCH Healthcare-Naples Community Hospital job in Naples, FL
* DEPARTMENT: 17058 - Cardiac Imaging * WORK TYPE: Full Time * WORK SCHEDULE: ABOUT NCH NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.
JOB SUMMARY
The Lead Patient Service Representative position provides a vital link in the chain of Quality of Care; the Team Leader supports the clinic and Practice Manager and ensures proper training and guidance to front desk staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Other duties may be assigned.
* Handles all referrals as well as Mayo Referrals for NCH Physicians Group and NCH Healthcare System.
* Actively participates in data collection, demonstrates advanced knowledge base and clinical skills.
* Release of NCH records and ensures proper HIPAA forms are utilized.
* Serves as a liaison between NCH and Mayo Clinic.
* Ensures coordination of calls with questions regarding Mayo and NCH.
* Facilitates requests for records from NCH Physician Group and provides the requesting records from Mayo Clinic.
* Enters eConsults requests into Mayo Portal from NCHPH referrals.
* Prepares records, pathology slides, and images for download to Mayo Clinic portal.
* Provides Physicians with the report or results from Mayo.
* Maintains quality control and satisfaction.
* Ensures timely access to services through Mayo Portal.
* Informs Director and/or Manager of any situation that may need additional involvement.
* Assumes responsibility for managing office if Practice Manager is out of the office.
* Triage incoming calls and route them appropriately utilizing good customer skills. Demonstrates knowledge of phone system with the ability to use call forward, call transfer, voice mail, etc.
* Obtain required personal information necessary to identify all new and existing patients and the correct demographic and preliminary financial information to enable the creation of new patient medical records and the pre-processing of required authorizations / pre-certifications before the appointed visit.
* Prioritize all insurance coverage - primary / secondary / tertiary etc. Enter properly into demographic record.
* Accurately identifies patients using appropriate search methods (DOB, SSN, etc.) to identify.
* Conduct all required authorizations / pre-certifications for patient visits.
* Copies insurance cards and scans into Centricity. Obtain and photocopy all pertinent insurance information, other healthcare, or financial assistance program documents, driver's license, etc.
* Verifies patient information on file is accurate and updated as per company standards; updates patient data when insurance, address, or other information has changed. Understands when to correct data or create new file.
* Verify patient registration profiles each time patient comes for a visit. Edit patient registration profiles when necessary.
* Obtain all consents for treatment, including forms for the release of medical information and patient's acceptance of financial responsibility for all services rendered, when applicable.
* Completes required Medicare questionnaires (ABN Forms) for appropriate patients and tests under Medicare guidelines.
* Accurately and completely processes physician's referrals and orders and enters the tests into NextGen; should be well versed with NG templates and ordering.
* Maintain patient clinical forms (i.e.: prescriptions, laboratory requisitions, etc.) for patient pick-up.
* Ensures respective patient medical record information, all collected forms and photocopied documentation, are placed in the patient chart or NextGen/EMR in the proper location.
* Schedule appropriate new and follow-up medical/surgical appointments and radiological testing procedures for respective physician sites, based on the patient's specific needs.
* Announce scheduled and non-scheduled (if appropriate) patients to the clinical staff.
* Confirm and remind patients of scheduled appointments in accordance with the clinic's procedures.
* Give patients standardized preliminary clinical instructions and directions in preparation for a scheduled office visit, radiological test, or procedure as needed.
* Collection and deposit of all required and mandatory insurance co-payments and deductibles according to specific protocols (ie: time of service collection policy).
* Monitor patient waiting time and relay information regarding delays to patients and family members.
* Ensures benefits & eligibility has been verified for all scheduled patients.
* Accurately enters charges for all services performed.
* Accurately enters payment information for each payment collected.
* Produces appropriate reports to reconcile charges and payments with data entered into Centricity.
* Prepares daily close report detailing reconciliation, prepares bank deposit & submits daily close report to accounting for reconciliation with bank.
* Fields questions by both physicians and patients regarding codes, charges, etc. PSR II understands when questions require further explanation by Practice Manager or Biller.
* Perform CLIA waived testing (glucose,).
* Centrifuge, label and assign specimens to workstations for subsequent analysis
* Maintain inventory of supplies, reorder and stock supplies of assigned area.
* Responsible for obtaining a signature on the Medicare ABN if assigned to patient reception area.
* Responsible for sending specimens to reference laboratories or shipping of specimens to other facilities.
* Responsible for collecting viable and appropriate specimens from patients being studied, verify tests on the requisition.
* Record appropriate collection information on the specimens (including patient name, date and time of collection, and lab assistant's initials).
* Confer with patients to obtain information for laboratory records, explain procedures, allay fears and elicit cooperation.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
* Minimum of High School or GED required.
* Minimum of 1 year experience in healthcare customer service required.
* Office supervisory experience required.
* Patient service representative experience required.
* Familiar with basic medical terminology and medical terminology associated with the specialty of the clinic.
* Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows
$52k-68k yearly est. 3d ago
Social Worker BSW
NCH Healthcare-Naples Community Hospital 3.8
NCH Healthcare-Naples Community Hospital job in Naples, FL
* DEPARTMENT: 17170 - Case Management * WORK TYPE: Full Time * WORK SCHEDULE: 8 Hour Day ABOUT NCH NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.
JOB SUMMARY
The Hospital Social Worker (BSW) plays a crucial role in addressing the psychosocial needs of patients and their families, ensuring that they receive the necessary support and resources during their hospital stay and beyond. This position requires a compassionate and detail-oriented individual who demonstrates understanding and sensitivity of diverse cultural backgrounds. The successful candidate will be committed to improving outcomes for high-risk populations by consulting the MSW and RN Case Managers, as needed. Enhances the overall patient experience, with a focus on mitigating the impact of social determinants of health. This is a patient facing role with a strong focus on patient experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned.
* Interviews patients/families to conduct a comprehensive psychosocial assessment to identify patients' needs, strengths, and challenges.
* Collaborates with the healthcare team, focusing on addressing social, emotional, and environmental factors affecting patient care.
* Facilitates complex patient care issues such as the need for a legal guardian, lack of U.S citizenship, abuse/neglect, domestic violence, sexual assault, adoption, uninsured/underinsured, behavioral health needs, homelessness, and end of life care.
* Facilitates family patient/family care conferences.
* Avoids discharge delays by formulating primary and back up discharge plans.
* Provides emotional support, counseling, and crisis intervention to patients and their families assisting patients and their families with coping with illness, trauma, hospitalization, and post-discharge needs.
* Assist patients and families in coping with illness, trauma, hospitalization, and post-discharge needs.
* Coordinates with healthcare providers, including RN Case Managers, physicians, nurses, therapists, and other social workers, to ensure holistic patient care.
* Facilitates referrals to community resources, social services, and other support systems.
* Ensures seamless transitions between levels of care, such as from hospital to home or long-term care facilities.
* Collaborates with the healthcare team to develop and implement safe and effective discharge plans.
* Educates patients and families about post-discharge care, available resources, and follow-up care plans.
* Coordinates post-discharge services, such as home health care, rehabilitation, and transportation.
* Advocates for patients' rights and access to necessary services and resources.
* Assists patients and families in navigating the healthcare system and accessing financial assistance, insurance, and community resources.
* Maintains accurate and up-to-date documentation in EPIC of patient assessments, care plans, interventions, and outcomes.
* Responsible for addressing the impact of social determinants of health and connecting patients and their families with resources to support them in overcoming social and economic barriers to health.
* Develops strategies to address and mitigate the effects of social determinants of health on patient care.
* Serves as a patient advocate ensuring needs and preferences are addressed and respected.
* Identifies and removes barriers to progression of care, offering resources for barriers to health care including financial, social, and logistical issues.
* Requires advanced knowledge of Medicare, Medicaid, and commercial payor guidelines.
* Participates in multidisciplinary rounds and provides input on patient's discharge plan.
* Assures that financial counselors meet with self-pay patients to determine existence of third-party payer source or assist with development of self-pay strategies.
* Addresses and educates patients/families on Advanced Directives.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
* Bachelor of Social Work (BSW) degree from an accredited institution required.
* Must enroll in MSW program within 1 year of hire and complete MSW within 3 years of hire.
* Social work experience, preferably in a hospital or healthcare setting preferred.
* Experience in crisis intervention, discharge planning, and care coordination is highly desirable.
$53k-63k yearly est. 3d ago
Clinical Educator Critical Care
NCH Healthcare-Naples Community Hospital 3.8
NCH Healthcare-Naples Community Hospital job in Naples, FL
* DEPARTMENT: 16014 - Nursing Pro Practice * WORK TYPE: Full Time * WORK SCHEDULE: 8 Hour Day ABOUT NCH NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.
JOB SUMMARY
The Clinical Educator provides Educational expertise in the healthcare field of clinical professional staff and ancillary staff. This position requires theoretical practical knowledge in adult education, clinical nursing, and leadership skills to facilitate the delivery of quality care in assigned nursing areas and other clinical disciplines. Provides educational consultation, facilitation planning, implementing and evaluating educational programs. Possesses leadership skills and accepts responsibility for own professional growth.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned.
* Acts as liaison with administration and staff and solicits feedback from department directors and clinician regarding educational effectiveness of role and effectiveness of programs.
* Remediates staff based on learning needs assessment. Determines causative factors and develops learning plan.
* Completes assignments in a reasonable amount of time and maintains flexible work patterns to meet educational needs of staff on all shifts.
* Provides orientation/training programs, in-service education and other educational programs and related materials for the development of the designated staff.
* Plans and conducts a variety of in-service orientation programs and educational programs for clinical personnel throughout NCHHCS to meet competency assessment requirements in conformance with departmental objectives and accreditation standards.
* Coordinates educational programs for an assigned service line; serve as an internal consultant for specialized clinical instruction in effort to ensure competencies are developed and maintained.
* Supports informatics utilization among clinical practice.
* Assesses educational needs of the learner and develops plans for learning experiences appropriate for meeting recognized needs; evaluates the effectiveness of instructional programs and make recommendations for program content revision.
* Develops and/or assists in development of educational programs, presentations and/or patient education materials; plans and prepares curriculum content and course outlines in conformance with program objectives and accreditation standards; modifies and updates existing educational programs and/or patient education materials or recommends modifications as appropriate based on needs assessment/research.
* Utilizes informatics in a way that enhances learning. Teaches end users proper use of EMR.
* Performs clinical evaluations and makes clinical judgments based on a synthesis of concepts, principles, models and theories to solve complex problems.
* Participates in departmental and hospital committees and meetings to facilitate improvement of patient care and development of goals, philosophies and objectives for a specialized patient population.
* Coordinates plans for the professional development of the nursing staff assigned to a specialty unit area and serve as a practitioner of specialized patient care.
* Develops and assists in the implementation of nursing care standards specific to the needs of the patient based on clinical evidence.
* Models excellence in nursing practice functions as a facilitator and innovator for state-of-the-art nursing care with direct involvement in implementing and evaluating new techniques and equipment for safety, cost-effectiveness, and benefits related to nursing practice.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
* Minimum of Bachelor's Degree in Nursing (BSN) required.
* Minimum of 3 years of experience as a nurse required.
* Licensed as a Registered Nurse in the State of Florida.
* Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.
* Advanced Life Support (ALS) certification required from the American Red Cross or American Heart Association.
* Additional requirements necessary for specific specialty areas of education.
* Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.
$72k-82k yearly est. 3d ago
Physical Therapy Asst Acute OP MIH
NCH Healthcare-Naples Community Hospital 3.8
NCH Healthcare-Naples Community Hospital job in Marco Island, FL
* DEPARTMENT: 37078 - Outpatient Rehab Marco Island * WORK TYPE: Full Time * WORK SCHEDULE: 8 Hour Day ABOUT NCH NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.
JOB SUMMARY
The Physical Therapist Assistant primary functions are to assess, reassess, develop, implement and evaluate plan of care, which are safe effective and provide for patient input, and follow the Physical Therapist standard of care. Employee must follow State licensure Act and National Professional Organization Practice Guidelines. Leadership, delegation, interdisciplinary teams work, information management, performance improvement, customer service and time management are essential basic competencies. Needs general supervision.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned.
Treatment
* Demonstrates the skill, professional judgment and knowledge base to provide effective treatment to patients of different age groups and cultures.
* Consistently incorporates knowledge of growth and development issues into assessment of patient's needs.
* Provides treatment services appropriate to patient's age group, culture and disability.
* Is aware of resources available for different age groups and make appropriate referrals.
* Demonstrates competency in all basic Clinical procedures and equipment for all common disorders.
* Has developed new skills or is actively pursuing development of new skills in specialty areas, or in areas beyond primary assignment.
* Follows ethical practices utilizing guidelines established by the Florida Board of Examiners and the NCH HealthCare System.
* Delegate patient care to team members within their scope of practice.
Teaching
* Provide formal and informal guidance, support, and teaching to internal and external customers.
* Verbally communicates, to pertinent members of a patient's healthcare team, to provide objective information about the patient's deficits or impairments in a professional and timely manner.
* When covering for inpatients, post all precautions to educate nursing staff and other staff members to the limitations, needs and precautions.
Documentation
* Consistently maintains timely, complete, and accurate written documentation as defined in policies and procedures.
* Is able to locate information in the medical record.
* Is able to perform a complete chart audit.
* Reports/completes all patient care information needed when a team member will be following up with a patient for treatment.
Clinical Management
* Takes ownership for the clinical environment
* Takes responsibility for keeping a neat, organized, and clean therapeutic environment.
* Keeps track of therapy and evaluation materials. Keeps materials organized and in good condition.
* Monitors supply and ensures items are re-supplied when necessary.
* Orders new material to meet the needs of the patient population of primary responsibility.
* Ensure appropriate and needed material and supplies are easily located and available to covering therapist.
* Accurately schedules and re-schedules patients, if applicable.
Facility Responsibilities
* Takes ownership for all tasks related to scheduling and billing.
* Consistently follows policies and procedures for ensuring patient schedules are up to date, correct and patients are informed of scheduling practices.
* Communicates patient requested schedule changes to appropriate staff/community.
* Turnover in accurate, timely billing information and ensures patients are re-authorized per insurance requirement with adequate documentation of same and completes timely follow up phone calls when patients are no show. Completes FIM's accurately and timely, if applicable.
Certification/Continuing Education
* Meets CEU requirements to maintain licensure and specialty certifications.
* Attends course or completes self-study to stay current with issues related to primary population served.
* Stays current with AIDS education and Medical Errors education, state laws.
* Recognizes knowledge deficits and independently researches to meet the need of patients with uncommon presentations.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
* Minimum of Associate's Degree as a Physical Therapist Assistant.
* No experience required.
* Licensed as a Physical Therapy Assistant in the State of Florida.
* Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.
* Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.
$72k-86k yearly est. 3d ago
Wellness Specialist DT
NCH Healthcare-Naples Community Hospital 3.8
NCH Healthcare-Naples Community Hospital job in Naples, FL
* DEPARTMENT: 17095 - Wellness * WORK TYPE: Per Diem * WORK SCHEDULE: Variable ABOUT NCH NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.
JOB SUMMARY
The Wellness Specialist assists in the planning and development of a wide variety of health/fitness related programs. Additionally, this position interacts to a great extent on a one-on-one basis with members.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned.
* Utilize American College of Sports Medicine (ACSM) guidelines to develop safe and effective personal exercise programs based on client's current and past health conditions and health goals.
* Provide individualized exercise programming, program progression and monitoring during exercise of physical therapy graduates, cardiac rehab graduates, concierge medicine members and other special populations.
* Utilize ACSM guidelines to administer fitness testing services to include sub-maximal and maximal graded exercise tests as well as strength, flexibility and body composition tests.
* Provide one-on-one instruction on proper use of exercise equipment for optimal benefits based on health status and goals.
* Provide excellent customer service to all Center members and guests according to NCH core values.
* Assists Program Coordinators in planning and presenting appropriate fitness/wellness programs to NCH employees and Center members/guests.
* Markets Center programs internally and externally to drive attendance and achieve revenue goals.
* Supervises member/guest activities on fitness floor to support safety.
* Attains and maintains a thorough working knowledge of each piece of exercise equipment and communicates safe usage to Center members/guests.
* Conducts fitness equipment orientations for new and existing members
* Shares ideas about general Center functions in a positive and supportive manner.
* Accepts personal responsibility for professional growth and development.
* Understands and enforces Center policies and procedures with members/guests using excellent customer service skills.
* Regularly cleans and organizes fitness equipment and workout areas to ensure a safe and healthy environment for Center members/guests.
* Understands and utilizes chain-of-command problem solving techniques.
* Strives to be flexible, as the need arises, to cover alternate work hours in all areas of the Center.
* Demonstrates willingness to cross-train to assist with front desk operations.
* Identifies, addresses and resolves member/guest problems or complaints
* Maintains a current knowledge of industry developments and new programs and proposes additions, as appropriate to best serve our clientele.
* Maintains knowledge of Center programs and services and assists with the marketing and communication to Center members, guests, NCH employees and the community.
* Actively assists and supports departmental activities to ensure that operational and salary expenses are equal to or less than approved budget.
* Understands the principles and concepts of Performance Improvement. Looks for opportunities and solutions for process improvements and seeks to improve job skills.
* Other areas as assigned
* This position may be responsible for being the Pool Operator when assigned. *See Pool Operator Job Description for essential responsibilities, education, experience, and requirements.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
* Minimum of a Bachelor's degree in Exercise Science, Health Promotion, or a related health and fitness field required.
* CPR, AED certification required upon hire. Within 90 days must complete CPR, AED, and First Aid through American Heart Association or American Red Cross.
* Minimum of one year experience in a wellness/fitness setting preferred.
* Nationally recognized certification (ACSM, NSCA, etc.) strongly preferred.
* 6 months fitness testing experience preferred.
* Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The University of Miami/UHealth has an exciting opportunity for a Patient Access Representative 1 for their Naples, Florida location. The Patient Access Representative performs full registration and ensures that insurance is verified, and all patients' information is correct. Obtains copies of insurance cards, driver's license, and any applicable referrals. Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms. Instructs patients to complete any questionnaires that might be required by physician. Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately. Reconciles all vouchers and delivers them to designated area. Answers telephone calls and responds to questions and inquiries or transfers when appropriate. Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education:
High school diploma or equivalent required
Experience:
Minimum 1 year of relevant experience required
Knowledge, Skills and Attitudes:
Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
Teamwork: Ability to work collaboratively with others and contribute to a team environment.
Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff
$22k-27k yearly est. Auto-Apply 52d ago
Exercise Physiologist Cardiac
NCH Healthcare-Naples Community Hospital 3.8
NCH Healthcare-Naples Community Hospital job in Bonita Springs, FL
* DEPARTMENT: 27081 - Cardiac Rehab * LOCATION: Shifts can be at Bonita Cardiac Rehab, NNH Cardiac Rehab, Briggs Cardiac Rehab, or Marco Cardiac Rehab * WORK TYPE: Per Diem * WORK SCHEDULE: 10 Hour Day ABOUT NCH NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.
JOB SUMMARY
The Exercise Physiologist will perform exercise design, implementation, evaluation and monitoring. The Exercise Physiologist is part as the Cardiopulmonary Rehab team works in a collaborative practice with respiratory therapists to provide individualized exercise prescription, evaluation and goal planning for participating patients. Participates in department committees, program design and Performance Improvement activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned.
* Provides monitoring, education and instruction relative to exercise reconditioning and risk modification to both Cardiac and Pulmonary Rehabilitation patients.
* Collaborates with RNs, and other ancillary members of the Cardiac and Pulmonary Rehabilitation team to define goals, needs and treatment plans for program participants.
* Develops and writes exercise prescriptions and designs regimens for program participants.
* Conducts and monitors educational programs as assigned. Communicates issues pertaining to classes to the Director as appropriate.
* Designs an activity plan or exercise prescription based on and in agreement with the patient's goals within the context of present health status.
* Assesses program participants, documents plan of activity, and identifies risk factors, risk stratification and functional capacity of individual participant.
* Develops a discharge plan in collaboration with the R.N., patient and significant others. The plan includes a mechanism for transition to another program, discharge to home or continuation and a mechanism for follow-up. The plan includes a home exercise program.
* Monitors, documents and report clinical responses to activity, adjusts or terminates exercise based on clinical observation, ACSM/ACVPR guidelines and assists in the emergency plan.
* Facilitates phase I to phase II transition process for cardiac and pulmonary rehab, actively assigns patients to phase II who qualify for the program. Provides follow-up phone calls, as necessary.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
* Minimum of Bachelor's Degree in Exercise Science, Exercise Physiology and/or other related field
* Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.
* American College of Sports Medicine (ACSM) Certification preferred
* 1 year prior Cardiac Rehab experience preferred
* Extensive knowledge of cardiac disease, anatomy and physiology, risk stratification, exercise physiology and diet and nutrition are essential.
* Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.
$53k-63k yearly est. 3d ago
Rehabilitation Tech Outpatient HSS
NCH Healthcare-Naples Community Hospital 3.8
NCH Healthcare-Naples Community Hospital job in Naples, FL
* DEPARTMENT: 27088 - HSS1 Rehab & Physical Therapy * WORK TYPE: Full Time * WORK SCHEDULE: 8 Hour Day About HSS at NCH At Hospital for Special Surgery (HSS) at Naples Comprehensive Health (NCH), we don't settle for ordinary-we redefine what's possible in healthcare. Ranked the #1 orthopedic hospital in the nation by U.S. News & World Report for 15 consecutive years, and the #1 orthopedic hospital in the world by Newsweek, HSS has partnered with NCH to bring that world-class legacy home to Naples. We've built a state-of-the-art facility where cutting-edge surgical innovation, advanced rehabilitation, and pioneering research all come together to offer patients world-class excellence in care. Learn more at HSSatNCH.org, HSS.edu, and NCHMD.org.
At HSS at NCH, we foster a vibrant, high-performing culture that empowers people to thrive as themselves. Our team is made up of some of the brightest minds in the field, driven by a relentless pursuit of innovation and a shared commitment to pushing boundaries in healthcare. Together, we're not just treating patients-we're delivering outcomes that transform lives.
Why Join Us?
Joining HSS at NCH means more than taking a job-it's an invitation to contribute to something greater. You'll collaborate with leading experts in a dynamic environment that challenges you to be your best, alongside the best. Here, you'll become part of a future that's as groundbreaking as our beginning-and that's something to be passionate about. At HSS at NCH, you'll find a career that fosters your growth and empowers people to move better, live healthier, and make a lasting impact.
JOB SUMMARY
Naples Comprehensive Healthcare (NCH) and Hospital for Special Surgery (HSS) are partnering to develop a state-of-the-art musculoskeletal (MSK) center, providing orthopedic care through the surgical and non-surgical care spectrum.
The candidate will be tasked with supporting the delivery of the highest quality of patient care by assisting professional staff in performing routine duties and maintaining work areas. Primary tasks will require the candidate to take initiative to complete work, solve problems, communicate issues, and suggest efficiencies. The candidate will follow through on all assigned responsibilities, assignments, and instructions. The Rehabilitation Technician will report directly to the HSS at NCH Rehabilitation Manager for the HSS Center.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned.
* To qualify, the candidate must complete on-the-job training and have suitable verbal and written communication skills.
* Implements standardized rehabilitation treatment tools as directed and supervised by therapist.
* Able to select, monitor, and modify appropriate equipment within the guidelines of the rehabilitation standards of care and under the direct supervision of the therapist.
* Following through with duties/assignments asked of them and seeks guidance appropriately while producing high quality work on a constant basis.
* Actively pursues and utilizes all available resources to gain insight and knowledge into all operations of the department/NCH.
* Provides assistance to other departments in understanding the procedures and practices of the department/NCH. Refers other departments to appropriate staff for information and assistance.
* Demonstrate competency in all rehabilitation technician procedures and equipment.
* Follow ethical/clinical practices utilizing guidelines established by their professional organization and NCH Healthcare System.
* Recognizes and reports potential liability. Identifies the need, initiates training and utilizes the support safety and infection control procedures including universal precautions, proper body mechanics/guarding and OSHA regulations and addresses awareness of potential concerns and how to handle concerns related to equipment, patient/family, environment and surroundings.
* Operates assigned equipment and performs all procedures in a safe cost effective manner.
* Consistently maintain timely, complete and accurate written documentation as defined in policies and procedures.
* Consistently and accurately completes staff/patient therapy schedules without error.
* Exhibits organizational skills and structures work habits/environment to accomplish task in a timely manner to allow for optimal levels of productivity.
* Anticipates, follows through and completes all routine assignments without supervisory intervention.
* Handles change within the work environment adequately and appropriately.
* Demonstrates positive and effective interaction skills through verbal and non-verbal communication with patients, families, peers, superiors and physicians.
* Accepts responsibility for own learning needs. Attends courses, in-services, mandatories, complete competencies, and has working knowledge of current policies.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
* Minimum of High School/GED required.
* The ability to work well within a team is required.