Patient Registrar jobs at NCH Healthcare System

The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service. Essential Functions Interacts with patients and their families to address questions and provide courteous, timely assistance. Regulates schedules based on procedure requirements, physician availability, and staffing needs. Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information. Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services. Collects and records patient financial responsibility estimates as applicable. Communicates operative reports daily to appropriate physician offices. Compiles and organizes documentation to ensure completion of patient medical records. Prepares charts for upcoming procedures, including nursing documentation and registration forms. Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures. Responds to requests for medical records in a timely and efficient manner. Answers and returns phone calls, addressing questions with professionalism and courtesy. Performs other duties as assigned. Maintains regular and reliable attendance. Complies with all policies and standards. Qualifications 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required 0-2 years of experience in a customer service role required Knowledge, Skills and Abilities Strong interpersonal and customer service skills. Ability to handle sensitive information with confidentiality. Proficiency in using registration systems and insurance verification tools. Attention to detail and accuracy in data entry. Excellent organizational and time-management skills.

The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service. Essential Functions * Interacts with patients and their families to address questions and provide courteous, timely assistance. * Regulates schedules based on procedure requirements, physician availability, and staffing needs. * Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information. * Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services. * Collects and records patient financial responsibility estimates as applicable. * Communicates operative reports daily to appropriate physician offices. * Compiles and organizes documentation to ensure completion of patient medical records. * Prepares charts for upcoming procedures, including nursing documentation and registration forms. * Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures. * Responds to requests for medical records in a timely and efficient manner. * Answers and returns phone calls, addressing questions with professionalism and courtesy. * Performs other duties as assigned. * Maintains regular and reliable attendance. * Complies with all policies and standards. Qualifications * 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required * 0-2 years of experience in a customer service role required Knowledge, Skills and Abilities * Strong interpersonal and customer service skills. * Ability to handle sensitive information with confidentiality. * Proficiency in using registration systems and insurance verification tools. * Attention to detail and accuracy in data entry. * Excellent organizational and time-management skills.

The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service. **Essential Functions** + Interacts with patients and their families to address questions and provide courteous, timely assistance. + Regulates schedules based on procedure requirements, physician availability, and staffing needs. + Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information. + Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services. + Collects and records patient financial responsibility estimates as applicable. + Communicates operative reports daily to appropriate physician offices. + Compiles and organizes documentation to ensure completion of patient medical records. + Prepares charts for upcoming procedures, including nursing documentation and registration forms. + Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures. + Responds to requests for medical records in a timely and efficient manner. + Answers and returns phone calls, addressing questions with professionalism and courtesy. + Performs other duties as assigned. + Maintains regular and reliable attendance. + Complies with all policies and standards. **Qualifications** + 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required + 0-2 years of experience in a customer service role required **Knowledge, Skills and Abilities** + Strong interpersonal and customer service skills. + Ability to handle sensitive information with confidentiality. + Proficiency in using registration systems and insurance verification tools. + Attention to detail and accuracy in data entry. + Excellent organizational and time-management skills. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.

Inova Pulmonology - Woodburn is looking for a dedicated Patient Access Associate 2 to join the team. This role will be a dayshift, day shift Monday to Friday from 8:00 am - 5 pm. A Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence" standards while admitting/scheduling patients, conducting insurance verifications and providing financial counseling. To help achieve our mission, you will ensure patient safety by demonstrating effective problem solving and effective communication skillsets. Engaging in active listening when dealing with a customer complaint is of vital importance. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Patient Access Associates 2 Job Responsibilities: Expresses sincere concern and empathy when dealing with customer complaints. Accesses appropriate systems/services to confirm insurance coverage or other means of payment. Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner. Identifies and communicates payroll authorization and referral requirements to patients. Explains insurance benefits and patient liability by using appropriate communication methods/styles. Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives - if necessary. Delivers an acceptable volume of work with high levels of accuracy while improving inefficiencies and minimizing repetitive errors by revising current workflow procedures. Recognizes when a problem needs to be elevated for resolution and involves others in the problem-solving process when additional input is needed. Minimum Qualifications: Education: High School Diploma or GED Experience: 1 year of healthcare patient access experience, or 1-year experience in healthcare revenue cycle, or bachelor's degree

The Registration Coordinator supports registration operations by coordinating staff training, quality assurance efforts, and workflow improvements. This role ensures accurate data entry, adherence to policies and regulations, and timely resolution of registration-related issues. The Registration Coordinator serves as a departmental resource, collaborating with leadership to support performance goals, staff development, and the consistent application of registration standards across applicable areas of the facility. Essential Functions Coordinates training and onboarding for staff responsible for registration or intake activities across designated departments. Monitors data quality and registration accuracy, identifying trends and contributing to performance improvement initiatives. Reviews registration edits, documentation workflows, and work queues to support timely and accurate resolution of errors. Provides education and updates to staff on workflow changes, system functionality, payer requirements, or regulatory updates. Participates in the development and delivery of routine quality assurance reviews and supports performance audits as needed. Collaborates with department leadership to identify opportunities to enhance efficiency, standardization, and compliance in registration-related processes. Acts as a subject matter resource for registration questions and system navigation, providing on-the-job support to team members. Coordinates with other departments, such as Revenue Cycle, IT, or Clinical Operations, to align registration practices with cross-functional processes. Performs other duties as assigned. Maintains regular and reliable attendance. Complies with all policies and standards. Qualifications Associate Degree in healthcare, business, or a related field preferred 2-4 years of experience in registration, scheduling, or intake within a healthcare environment required Experience in training, auditing, or quality assurance preferred Knowledge, Skills and Abilities Working knowledge of registration workflows, systems, and documentation practices. Strong attention to detail, with a focus on data accuracy and regulatory compliance. Effective communication and facilitation skills for delivering training and process updates. Ability to collaborate with multiple stakeholders and departments. Familiarity with healthcare regulations, payer requirements, and privacy standards. Proficiency in registration software systems and Microsoft Office tools. Ability to manage multiple tasks, prioritize work, and meet deadlines.

The ER Registrar is responsible for managing patient intake and registration processes in the Emergency Department. This role gathers and verifies personal, insurance, and medical information, ensures accuracy and confidentiality of patient records, and delivers high-quality customer service to patients and their families. The ER Registrar plays a key role in facilitating efficient department operations by supporting accurate documentation, insurance verification, and communication across clinical and administrative teams. Essential Functions Greets patients and families in a professional and compassionate manner, ensuring a positive first impression. Registers patients for emergency services, obtaining all required personal, insurance, and medical information. Verifies patient identification and insurance details, making necessary updates to patient records as needed. Obtains patient's or appropriate family members' signature on all necessary consent authorization forms, explaining each consent prior to it being signed. Verifies insurance coverage and eligibility, ensuring that all necessary information is captured for billing purposes. Collects patient co-pays or deductibles when applicable and inform patients of financial obligations. Assists patients with understanding insurance requirements and assist with resolving insurance-related questions. Carefully documents on all forms if the patient is unable to sign the consent authorization forms or why a family member signs the forms and has nursing sign off if the patient is unable to sign. Verifies insurance and identifies the proper insurance plan codes to ensure accurate and prompt payment. Compiles the necessary paperwork to ensure quick retrieval and processing of the patients visit. Places an armband on each patient before the patient leaves the department to ensure proper identification of the patient throughout their stay. Notifies department or physicians or the patient's arrival. Follows up with the physician or ancillary department if the patient is left waiting for an extended period of time. Maintains communication with key personnel during emergency codes and alerts the facility when emergency plans are in place. Performs other duties as assigned. Maintains regular and reliable attendance. Complies with all policies and standards. Qualifications Post-secondary education or training in medical office administration or healthcare administration preferred 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required 0-2 years of experience in customer service preferred Knowledge, Skills and Abilities Strong communication and customer service skills. Knowledge of insurance verification and basic medical terminology. Ability to maintain accuracy and attention to detail in a fast-paced environment. Familiarity with electronic health record (EHR) systems and registration software. Ability to manage sensitive and confidential information appropriately. Effective interpersonal skills to work with patients, families, and healthcare teams. Ability to remain calm and professional in high-stress or emergency situations. INDNC

The Registrar Lead is responsible for overseeing and supporting the patient registration process, ensuring accurate capture of demographic and insurance information while maintaining efficiency and compliance with hospital policies. This role serves as a lead resource for registration staff, providing guidance, training, and support while also assisting management in daily departmental operations. The Registrar Lead is expected to ensure a high level of customer service, mentor team members, and assist with quality assurance initiatives to improve patient access functions. Essential Functions Leads, mentors, and supports the registration team, ensuring proper training, efficient workflow, and adherence to department policies. Demonstrates a courteous, professional manner while obtaining and verifying patient demographic and insurance information. Ensures accuracy when entering patient data into the registration system and obtaining necessary consent and authorization forms. Reviews insurance eligibility responses, interprets coverage details, and captures accurate insurance information based on the service being rendered. Audits patient registration and admission records for accuracy and assists in correcting errors as needed. Assists supervisors and management with quality assurance efforts, identifying training opportunities and areas for process improvement. Provides on-the-job training and coaching to registrars, ensuring they understand hospital policies, system processes, and insurance requirements. Requests and collects patient payments, counseling self-pay patients on financial obligations and payment options. Notifies ancillary departments and providers of patient arrivals and registration status, following up on any delays. Assists in resolving registration and insurance-related issues, escalating complex concerns to management or corporate teams as needed. Supports hospital leadership with registration-related reporting and special projects as assigned. Performs other duties as assigned. Complies with all policies and standards. Qualifications 2-4 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required and 2-4 years of experience in customer service required Previous team lead or supervisory experience, or demonstrated leadership skills preferred Knowledge, Skills and Abilities Strong understanding of healthcare registration, insurance verification, and patient financial counseling. Ability to interpret and apply insurance eligibility responses to ensure proper patient registration. Proficiency in hospital registration systems, insurance portals, and electronic health records (EHRs). Strong leadership and mentoring skills, with the ability to support and guide team members. Excellent customer service and communication skills, ensuring a positive patient experience. Ability to multitask, problem-solve, and work in a fast-paced environment. Strong attention to detail and ability to audit and correct registration errors. INDNC

The ER Registrar is responsible for managing patient intake and registration processes in the Emergency Department. This role gathers and verifies personal, insurance, and medical information, ensures accuracy and confidentiality of patient records, and delivers high-quality customer service to patients and their families. The ER Registrar plays a key role in facilitating efficient department operations by supporting accurate documentation, insurance verification, and communication across clinical and administrative teams. **Essential Functions** + Greets patients and families in a professional and compassionate manner, ensuring a positive first impression. + Registers patients for emergency services, obtaining all required personal, insurance, and medical information. + Verifies patient identification and insurance details, making necessary updates to patient records as needed. + Obtains patient's or appropriate family members' signature on all necessary consent authorization forms, explaining each consent prior to it being signed. + Verifies insurance coverage and eligibility, ensuring that all necessary information is captured for billing purposes. + Collects patient co-pays or deductibles when applicable and inform patients of financial obligations. + Assists patients with understanding insurance requirements and assist with resolving insurance-related questions. + Carefully documents on all forms if the patient is unable to sign the consent authorization forms or why a family member signs the forms and has nursing sign off if the patient is unable to sign. + Verifies insurance and identifies the proper insurance plan codes to ensure accurate and prompt payment. + Compiles the necessary paperwork to ensure quick retrieval and processing of the patients visit. + Places an armband on each patient before the patient leaves the department to ensure proper identification of the patient throughout their stay. + Notifies department or physicians or the patient's arrival. Follows up with the physician or ancillary department if the patient is left waiting for an extended period of time. + Maintains communication with key personnel during emergency codes and alerts the facility when emergency plans are in place. + Performs other duties as assigned. + Maintains regular and reliable attendance. + Complies with all policies and standards. **Qualifications** + Post-secondary education or training in medical office administration or healthcare administration preferred + 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required + 0-2 years of experience in customer service preferred **Knowledge, Skills and Abilities** + Strong communication and customer service skills. + Knowledge of insurance verification and basic medical terminology. + Ability to maintain accuracy and attention to detail in a fast-paced environment. + Familiarity with electronic health record (EHR) systems and registration software. + Ability to manage sensitive and confidential information appropriately. + Effective interpersonal skills to work with patients, families, and healthcare teams. + Ability to remain calm and professional in high-stress or emergency situations. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.

The Registrar Lead is responsible for overseeing and supporting the patient registration process, ensuring accurate capture of demographic and insurance information while maintaining efficiency and compliance with hospital policies. This role serves as a lead resource for registration staff, providing guidance, training, and support while also assisting management in daily departmental operations. The Registrar Lead is expected to ensure a high level of customer service, mentor team members, and assist with quality assurance initiatives to improve patient access functions. **What We Offer:** + Competitive Pay + Medical, Dental, Vision, and Life Insurance + Generous Paid Time Off (PTO) + Extended Illness Bank (EIB) + Matching 401(k) + Opportunities for Career Advancement + Rewards & Recognition Programs + Exclusive Discounts and Perks* **Essential Functions** + Leads, mentors, and supports the registration team, ensuring proper training, efficient workflow, and adherence to department policies. + Demonstrates a courteous, professional manner while obtaining and verifying patient demographic and insurance information. + Ensures accuracy when entering patient data into the registration system and obtaining necessary consent and authorization forms. + Reviews insurance eligibility responses, interprets coverage details, and captures accurate insurance information based on the service being rendered. + Audits patient registration and admission records for accuracy and assists in correcting errors as needed. + Assists supervisors and management with quality assurance efforts, identifying training opportunities and areas for process improvement. + Provides on-the-job training and coaching to registrars, ensuring they understand hospital policies, system processes, and insurance requirements. + Requests and collects patient payments, counseling self-pay patients on financial obligations and payment options. + Notifies ancillary departments and providers of patient arrivals and registration status, following up on any delays. + Assists in resolving registration and insurance-related issues, escalating complex concerns to management or corporate teams as needed. + Supports hospital leadership with registration-related reporting and special projects as assigned. + Performs other duties as assigned. + Complies with all policies and standards. **Qualifications** + 2-4 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required and + 2-4 years of experience in customer service required + Previous team lead or supervisory experience, or demonstrated leadership skills preferred **Knowledge, Skills and Abilities** + Strong understanding of healthcare registration, insurance verification, and patient financial counseling. + Ability to interpret and apply insurance eligibility responses to ensure proper patient registration. + Proficiency in hospital registration systems, insurance portals, and electronic health records (EHRs). + Strong leadership and mentoring skills, with the ability to support and guide team members. + Excellent customer service and communication skills, ensuring a positive patient experience. + Ability to multitask, problem-solve, and work in a fast-paced environment. + Strong attention to detail and ability to audit and correct registration errors. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.

The Registration Coordinator supports registration operations by coordinating staff training, quality assurance efforts, and workflow improvements. This role ensures accurate data entry, adherence to policies and regulations, and timely resolution of registration-related issues. The Registration Coordinator serves as a departmental resource, collaborating with leadership to support performance goals, staff development, and the consistent application of registration standards across applicable areas of the facility. **Essential Functions** + Coordinates training and onboarding for staff responsible for registration or intake activities across designated departments. + Monitors data quality and registration accuracy, identifying trends and contributing to performance improvement initiatives. + Reviews registration edits, documentation workflows, and work queues to support timely and accurate resolution of errors. + Provides education and updates to staff on workflow changes, system functionality, payer requirements, or regulatory updates. + Participates in the development and delivery of routine quality assurance reviews and supports performance audits as needed. + Collaborates with department leadership to identify opportunities to enhance efficiency, standardization, and compliance in registration-related processes. + Acts as a subject matter resource for registration questions and system navigation, providing on-the-job support to team members. + Coordinates with other departments, such as Revenue Cycle, IT, or Clinical Operations, to align registration practices with cross-functional processes. + Performs other duties as assigned. + Maintains regular and reliable attendance. + Complies with all policies and standards. **Qualifications** + Associate Degree in healthcare, business, or a related field preferred + 2-4 years of experience in registration, scheduling, or intake within a healthcare environment required + Experience in training, auditing, or quality assurance preferred **Knowledge, Skills and Abilities** + Working knowledge of registration workflows, systems, and documentation practices. + Strong attention to detail, with a focus on data accuracy and regulatory compliance. + Effective communication and facilitation skills for delivering training and process updates. + Ability to collaborate with multiple stakeholders and departments. + Familiarity with healthcare regulations, payer requirements, and privacy standards. + Proficiency in registration software systems and Microsoft Office tools. + Ability to manage multiple tasks, prioritize work, and meet deadlines. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.

The Registrar Lead is responsible for overseeing and supporting the patient registration process, ensuring accurate capture of demographic and insurance information while maintaining efficiency and compliance with hospital policies. This role serves as a lead resource for registration staff, providing guidance, training, and support while also assisting management in daily departmental operations. The Registrar Lead is expected to ensure a high level of customer service, mentor team members, and assist with quality assurance initiatives to improve patient access functions. What We Offer: * Competitive Pay * Medical, Dental, Vision, and Life Insurance * Generous Paid Time Off (PTO) * Extended Illness Bank (EIB) * Matching 401(k) * Opportunities for Career Advancement * Rewards & Recognition Programs * Exclusive Discounts and Perks* Essential Functions * Leads, mentors, and supports the registration team, ensuring proper training, efficient workflow, and adherence to department policies. * Demonstrates a courteous, professional manner while obtaining and verifying patient demographic and insurance information. * Ensures accuracy when entering patient data into the registration system and obtaining necessary consent and authorization forms. * Reviews insurance eligibility responses, interprets coverage details, and captures accurate insurance information based on the service being rendered. * Audits patient registration and admission records for accuracy and assists in correcting errors as needed. * Assists supervisors and management with quality assurance efforts, identifying training opportunities and areas for process improvement. * Provides on-the-job training and coaching to registrars, ensuring they understand hospital policies, system processes, and insurance requirements. * Requests and collects patient payments, counseling self-pay patients on financial obligations and payment options. * Notifies ancillary departments and providers of patient arrivals and registration status, following up on any delays. * Assists in resolving registration and insurance-related issues, escalating complex concerns to management or corporate teams as needed. * Supports hospital leadership with registration-related reporting and special projects as assigned. * Performs other duties as assigned. * Complies with all policies and standards. Qualifications * 2-4 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required and * 2-4 years of experience in customer service required * Previous team lead or supervisory experience, or demonstrated leadership skills preferred Knowledge, Skills and Abilities * Strong understanding of healthcare registration, insurance verification, and patient financial counseling. * Ability to interpret and apply insurance eligibility responses to ensure proper patient registration. * Proficiency in hospital registration systems, insurance portals, and electronic health records (EHRs). * Strong leadership and mentoring skills, with the ability to support and guide team members. * Excellent customer service and communication skills, ensuring a positive patient experience. * Ability to multitask, problem-solve, and work in a fast-paced environment. * Strong attention to detail and ability to audit and correct registration errors. INDNC

The Registration Coordinator supports registration operations by coordinating staff training, quality assurance efforts, and workflow improvements. This role ensures accurate data entry, adherence to policies and regulations, and timely resolution of registration-related issues. The Registration Coordinator serves as a departmental resource, collaborating with leadership to support performance goals, staff development, and the consistent application of registration standards across applicable areas of the facility. Essential Functions * Coordinates training and onboarding for staff responsible for registration or intake activities across designated departments. * Monitors data quality and registration accuracy, identifying trends and contributing to performance improvement initiatives. * Reviews registration edits, documentation workflows, and work queues to support timely and accurate resolution of errors. * Provides education and updates to staff on workflow changes, system functionality, payer requirements, or regulatory updates. * Participates in the development and delivery of routine quality assurance reviews and supports performance audits as needed. * Collaborates with department leadership to identify opportunities to enhance efficiency, standardization, and compliance in registration-related processes. * Acts as a subject matter resource for registration questions and system navigation, providing on-the-job support to team members. * Coordinates with other departments, such as Revenue Cycle, IT, or Clinical Operations, to align registration practices with cross-functional processes. * Performs other duties as assigned. * Maintains regular and reliable attendance. * Complies with all policies and standards. Qualifications * Associate Degree in healthcare, business, or a related field preferred * 2-4 years of experience in registration, scheduling, or intake within a healthcare environment required * Experience in training, auditing, or quality assurance preferred Knowledge, Skills and Abilities * Working knowledge of registration workflows, systems, and documentation practices. * Strong attention to detail, with a focus on data accuracy and regulatory compliance. * Effective communication and facilitation skills for delivering training and process updates. * Ability to collaborate with multiple stakeholders and departments. * Familiarity with healthcare regulations, payer requirements, and privacy standards. * Proficiency in registration software systems and Microsoft Office tools. * Ability to manage multiple tasks, prioritize work, and meet deadlines.

The Trauma Registrar is responsible for assurance for validity of all trauma registry information, to include the accurate identification of appropriate patients, and all aspects of trauma coding. Responsibilities • Identifies trauma patients based on specific criteria, abstract complex clinical data, perform data entry, and calculate an accurate severity score within the trauma registry. • Performs trauma related ICD-10 diagnostic coding and related procedure coding. • Completes all aspects of Abbreviated Injury Scale coding. • Analyzes and abstracts data with accuracy. • Performs peer review audits for data validation. • Maintains at least 95% validity on all critical data elements. • Assures registry validity through frequent custom report review and registry utilities. • Assures all data points of registry are properly completed and updated. • Follows State guidelines to assure all essential elements are properly recorded. • Maintains concurrent registry through daily abstraction on discharged clients and current admissions. • Assures ongoing registry analysis for promotion of prevention activities, research, and injury/demographic reviews. • Manages data according to the Orlando Health policies and guidelines. • Assists with projects under the direction of the Manager, Clinical Specialty Data that support education, research, and trauma\program. • Assists with preparation for all trauma and burn site surveys. Collaborates with Department IS Consultant to ensure data integrity and validation as clinical resources. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures. Qualifications Education • Associate degree or higher; or completion of Trauma Registrar Course; or one year of direct trauma registry or ICD-10 coding experience. • Knowledge of essential medical terminology related to trauma and emergency medical services. • Proficient in MS Word, Excel, and Windows OS. • Completion of AAAM's Abbreviated Injury Scale Course, a Trauma Registry course, and ICD-10 within one year of hire Experience Four (4) years in health-related field, with a strong emphasis on data integrity, abstraction, and analysis. Associate degree or higher, may substitute for two (2) years of experience. Education • Associate degree or higher; or completion of Trauma Registrar Course; or one year of direct trauma registry or ICD-10 coding experience. • Knowledge of essential medical terminology related to trauma and emergency medical services. • Proficient in MS Word, Excel, and Windows OS. • Completion of AAAM's Abbreviated Injury Scale Course, a Trauma Registry course, and ICD-10 within one year of hire Experience Four (4) years in health-related field, with a strong emphasis on data integrity, abstraction, and analysis. Associate degree or higher, may substitute for two (2) years of experience. * Identifies trauma patients based on specific criteria, abstract complex clinical data, perform data entry, and calculate an accurate severity score within the trauma registry. • Performs trauma related ICD-10 diagnostic coding and related procedure coding. • Completes all aspects of Abbreviated Injury Scale coding. • Analyzes and abstracts data with accuracy. • Performs peer review audits for data validation. • Maintains at least 95% validity on all critical data elements. • Assures registry validity through frequent custom report review and registry utilities. • Assures all data points of registry are properly completed and updated. • Follows State guidelines to assure all essential elements are properly recorded. • Maintains concurrent registry through daily abstraction on discharged clients and current admissions. • Assures ongoing registry analysis for promotion of prevention activities, research, and injury/demographic reviews. • Manages data according to the Orlando Health policies and guidelines. • Assists with projects under the direction of the Manager, Clinical Specialty Data that support education, research, and trauma\program. • Assists with preparation for all trauma and burn site surveys. Collaborates with Department IS Consultant to ensure data integrity and validation as clinical resources. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures.

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access Representative 2 to work at our Boca Raton location. Core Job Summary: The Patient Access Representative 2 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments. Core Responsibilities: * Performs full registration and ensures that insurance is verified, and all patients' information is correct. * Obtains copies of insurance cards, driver's license, and any applicable referrals. * Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms. * Instructs patients to complete any questionnaires that might be required by physician. * Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately. * Reconciles all vouchers and delivers them to designated area. * Answers telephone calls and responds to questions and inquiries or transfers when appropriate. * Adheres to University and unit-level policies and procedures and safeguards University assets. Department Specific Functions: * Projects a welcoming professional demeanor. * Interacts and work effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient experience. * Coordinates wide range of functions from prearrival to discharge utilizing multiple systems including but not limited to: EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice in Contact Communication, and Aria Oncology simultaneously and independently to service patients promptly in a fast paced, constantly changing environment. * Performs pre-service validation prior to patient's appointment for in person or virtual visits. * Assists patients in navigating self-serve technology options including but not limited to MyChart and Self check-in kiosks, in person or remotely. * Coordinates patient flow to ensure timely check-in and arrival to service area. * Obtains, confirms, and accurately enters and updates demographic, financial, and clinical HIPAA protected information. * Reviews real time eligibility insurance responses and/or master contract tool and updates coverages as needed. * Conducts critical communication with patients or legal guardian facilitating the understanding of and obtaining signature on legal, ethical, and compliance related documents that must be presented and thoroughly explained to the patient prior to services being rendered. * Answers and triages incoming calls, listens to patient/customers' needs, responds to questions, provides helpful solutions, directs calls, and documents messages using appropriate software in accordance with established protocol. * Collects and processes large amounts of currency and performs end of day cash-drawer reconciliation and timely bank deposits. * Cross trained to carry out all Front-End Revenue Cycle and Clinical Support functions and able to float across all areas and assist as needed. * Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS. AREA SPECIFIC ER * Must possess a good understanding of the unique characteristics and operations of the Emergency Room to proficiently support. * Proficient knowledge of ASAP module. * Must be flexible and adjust to rotating schedules evenings, weekends, and holidays. * Able to perform ADT functions (as described under Admitting section) afterhours, weekends, and holidays. * Must adhere to PPE requirements as dictated by the specific situation. ADMITTING * Must possess a good understanding of the unique characteristics and operations of Admitting to proficiently support the area. * Proficient knowledge of ADT module. * On-call and rotating schedule for evenings, weekends, and holidays. * Explains and obtains patient acknowledgment for all required regulatory documents including but not limited to the HIPAA Facility Directory Form, and CMS MOON, HOON, and IMM notices. * Obtains information from patient to complete Patient Self Determination Checklist and collects and scans pertinent documents. * Responsible for obtaining, confirming, and documenting eligibility and benefits, and providing health plan admission notification. * Responsible for pre-admissions log to include benefits, specialty, and financial clearance. * Coordinates with bed control on bed availability. * Collaborates with Transfer Center on all incoming transfers to finalize transfer requests. * Responsible for processing admissions orders received via in-basket messaging. * Extensive collaboration with providers, nursing unit, and utilization review department in coordinating admissions. CTU * Must possess a good understanding of the unique characteristics and operations of CTU to proficiently support the area. HOSPITAL BASED CLINIC * Must possess a good understanding of the unique characteristics and operations of the hospital-based department/clinic/division to proficiently support the area. PRACTICE BASED CLINIC * Must possess a good understanding of the unique characteristics and operations of the practice-based department/clinic/division to proficiently support the area. REMOTE BASED * Must possess a good understanding of the unique characteristics and operations of remote based call center operations to proficiently support all Front-End Revenue Cycle and Clinical Support remote functions. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS High school diploma or equivalent Minimum 2 years of relevant experience Knowledge, Skills and Attitudes: * Knowledge of generally accepted accounting procedures and principles. * Skill in completing assignments accurately and with attention to detail. * Ability to process and handle confidential information with discretion. * Ability to work independently and/or in a collaborative environment. * Ability to communicate effectively in both oral and written form. Any relevant education, certifications and/or work experience may be considered. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: H4

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access Representative 1 to work at our Deerfield Beach location. Core Job Summary: The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments. Core Responsibilities: Performs full registration and ensures that insurance is verified, and all patients' information is correct. Obtains copies of insurance cards, driver's license, and any applicable referrals. Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms. Instructs patients to complete any questionnaires that might be required by physician. Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately. Reconciles all vouchers and delivers them to designated area. Answers telephone calls and responds to questions and inquiries or transfers when appropriate. Adheres to University and unit-level policies and procedures and safeguards University assets. Department Specific Functions: Projects a welcoming professional demeanor. Interacts and work effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient experience. Coordinates wide range of functions from prearrival to discharge utilizing multiple systems including but not limited to: EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice in Contact Communication, and Aria Oncology simultaneously and independently to service patients promptly in a fast paced, constantly changing environment. Performs pre-service validation prior to patient's appointment for in person or virtual visits. Assists patients in navigating self-serve technology options including but not limited to MyChart and Self check-in kiosks, in person or remotely. Coordinates patient flow to ensure timely check-in and arrival to service area. Obtains, confirms, and accurately enters and updates demographic, financial, and clinical HIPAA protected information. Reviews real time eligibility insurance responses and/or master contract tool and updates coverages as needed. Conducts critical communication with patients or legal guardian facilitating the understanding of and obtaining signature on legal, ethical, and compliance related documents that must be presented and thoroughly explained to the patient prior to services being rendered. Answers and triages incoming calls, listens to patient/customers' needs, responds to questions, provides helpful solutions, directs calls, and documents messages using appropriate software in accordance with established protocol. Collects and processes large amounts of currency and performs end of day cash-drawer reconciliation and timely bank deposits. Cross trained to carry out all Front-End Revenue Cycle and Clinical Support functions and able to float across all areas and assist as needed. Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS. AREA SPECIFIC ER Must possess a good understanding of the unique characteristics and operations of the Emergency Room to proficiently support. Proficient knowledge of ASAP module. Must be flexible and adjust to rotating schedules evenings, weekends, and holidays. Able to perform ADT functions (as described under Admitting section) afterhours, weekends, and holidays. Must adhere to PPE requirements as dictated by the specific situation. ADMITTING Must possess a good understanding of the unique characteristics and operations of Admitting to proficiently support the area. Proficient knowledge of ADT module. On-call and rotating schedule for evenings, weekends, and holidays. Explains and obtains patient acknowledgment for all required regulatory documents including but not limited to the HIPAA Facility Directory Form, and CMS MOON, HOON, and IMM notices. Obtains information from patient to complete Patient Self Determination Checklist and collects and scans pertinent documents. Responsible for obtaining, confirming, and documenting eligibility and benefits, and providing health plan admission notification. Responsible for pre-admissions log to include benefits, specialty, and financial clearance. Coordinates with bed control on bed availability. Collaborates with Transfer Center on all incoming transfers to finalize transfer requests. Responsible for processing admissions orders received via in-basket messaging. Extensive collaboration with providers, nursing unit, and utilization review department in coordinating admissions. CTU Must possess a good understanding of the unique characteristics and operations of CTU to proficiently support the area. HOSPITAL BASED CLINIC Must possess a good understanding of the unique characteristics and operations of the hospital-based department/clinic/division to proficiently support the area. PRACTICE BASED CLINIC Must possess a good understanding of the unique characteristics and operations of the practice-based department/clinic/division to proficiently support the area. REMOTE BASED Must possess a good understanding of the unique characteristics and operations of remote based call center operations to proficiently support all Front-End Revenue Cycle and Clinical Support remote functions. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS High school diploma or equivalent Minimum 1 year of relevant experience Knowledge, Skills and Attitudes: General knowledge of office procedures and operations. Skill in data entry with minimal errors. Ability to communicate effectively in both oral and written form. Skill in completing assignments accurately and with attention to detail. Ability to process and handle confidential information with discretion. TIER 1 essential worker that provides critical functions that cannot be paused in traditional and non-traditional healthcare settings. Subject to potential contact/exposure to pandemics and patients with contagious diseases. Able to be available 30 minutes prior to opening and after clinic ends, which fluctuates depending on clinic and provider, in addition to weekends, evenings, holidays, and during disastrous events (e.g., hurricanes, pandemics, etc.) Able to float and provide coverage without advance notice based on daily organizational needs, including working in offsite locations, tents or having to come onsite if working remotely. Onsite presence may be required to fulfill role regarded as vital in the delivery of healthcare services regardless of environmental conditions. Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS. Outstanding interpersonal and customer service skills with a commitment to service excellence. Excellent critical thinking, analytical, troubleshooting, and problem-solving skills. Computer literate with the ability to acquire proficiency utilizing multiple systems and technology. Able to handle multiple tasks, software systems, and technologies simultaneously in a fast paced, constantly changing environment. Ability to work as an integral team member under minimal supervision, in a fast-paced, complex, and highly stressful environment. Knowledge of generally accepted accounting principles with excellent mathematical and cash management skills. Ability to establish and maintain effective working relationships with physicians, co-workers, other departments, and patients of all ages, and from across a broad range of cultural and social economic backgrounds. Skill in completing assignments accurately with attention to detail. Ability to work independently and/or in a collaborative environment. Adherence to punctuality and attendance standards, remaining flexible to meet departmental needs and ensure appropriate clinic flow. Any relevant education, certifications and/or work experience may be considered. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: H3

Site: FMCOH Wiregrass Ranch Hospital Location: Wesley Chapel, Florida Position: Scheduling/ Registration Specialist Department: Surgery Elevating Healthcare in Wesley Chapel and West Florida, Florida Medical Clinic Orlando Health Wiregrass Ranch Hospital is poised to revolutionize healthcare in Wesley Chapel and the broader West Florida region. This five-story, state-of-the-art multi-specialty hospital spans 380,000 square feet, purpose-built to serve one of Florida's fastest-growing communities with exceptional, outcomes-focused care. Designed for Excellence: Opening with 102 beds, expandable to 300 beds at full build-out 9 advanced operating rooms, including a hybrid OR with real-time imaging capabilities Comprehensive services in cardiology, neurology, oncology, surgery, and more From life-saving procedures to advanced diagnostics, this facility is engineered to meet the evolving needs of our community with precision and compassion. Responsibilities Essential Functions Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures. Accurately communicates prep information, arrival time and arrival location to patient. Inputs and distributes charge management process on a daily basis. Demonstrates self-direction, personal accountability and the quality of patient business and departmental maintenance. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Demonstrates in depth knowledge of ancillary departments. Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications. Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues. Takes a proactive role in problem resolution. Qualifications Job Summary The Scheduling/Registration Specialist is responsible for effective registration and scheduling of diagnostic and interventional procedures. Education/Training High School Graduate or equivalent. Must have a thorough knowledge of DDE, Passport, Omega, Orbit/Nova/ESI (may not be required in a practice setting). Experience One (1) year of clinical registration, scheduling or closely related experience required. Job Summary The Scheduling/Registration Specialist is responsible for effective registration and scheduling of diagnostic and interventional procedures. Education/Training High School Graduate or equivalent. Must have a thorough knowledge of DDE, Passport, Omega, Orbit/Nova/ESI (may not be required in a practice setting). Experience One (1) year of clinical registration, scheduling or closely related experience required. Essential Functions Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures. Accurately communicates prep information, arrival time and arrival location to patient. Inputs and distributes charge management process on a daily basis. Demonstrates self-direction, personal accountability and the quality of patient business and departmental maintenance. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Demonstrates in depth knowledge of ancillary departments. Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications. Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues. Takes a proactive role in problem resolution.

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The Department of Medical Student Education has an exciting opportunity for a Part-time Standardized Patient to work in Miami, FL. The Standardized Patient recreates the history, physical findings and emotional responses of an actual patient in simulated “clinical” encounters. Additionally, a Standardized Patient evaluates and teaches communication techniques that help a healthcare professional elicit information necessary for diagnosis and treatment, while establishing rapport with the patient. Simulates all aspects of scenarios, including history of current problem, affect/behavior and physical findings, in a standardized, accurate, and reliable manner. Completes checklists accurately and completely. Provides both verbal and written constructive feedback to medical students and colleagues. Works in a professional manner when interacting with learners, faculty, supervisors and peers. Accepts ongoing feedback from facilitators and incorporates into case simulation. Promotes positive communication about the Miller School of Medicine and its programs within the healthcare and local communities. Participates in presentations to a variety of community, political and medical audiences. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. MINIMUM QUALIFICATIONS High School diploma or equivalent No experience required General knowledge of office procedures and operations Ability to communicate effectively in both oral and written form Ability to understand and follow instructions Ability to work evenings, nights and weekends as necessary Any appropriate combination of relevant education, experience and/or certifications may be considered. #LI-NN1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Part time Employee Type: Temporary-Intermittent Pay Grade: H3

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The Department of Medical Student Education has an exciting opportunity for a Part-time Standardized Patient to work in Miami, FL. The Standardized Patient recreates the history, physical findings and emotional responses of an actual patient in simulated "clinical" encounters. Additionally, a Standardized Patient evaluates and teaches communication techniques that help a healthcare professional elicit information necessary for diagnosis and treatment, while establishing rapport with the patient. * Simulates all aspects of scenarios, including history of current problem, affect/behavior and physical findings, in a standardized, accurate, and reliable manner. * Completes checklists accurately and completely. * Provides both verbal and written constructive feedback to medical students and colleagues. * Works in a professional manner when interacting with learners, faculty, supervisors and peers. * Accepts ongoing feedback from facilitators and incorporates into case simulation. * Promotes positive communication about the Miller School of Medicine and its programs within the healthcare and local communities. * Participates in presentations to a variety of community, political and medical audiences. * Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. MINIMUM QUALIFICATIONS * High School diploma or equivalent * No experience required * General knowledge of office procedures and operations * Ability to communicate effectively in both oral and written form * Ability to understand and follow instructions * Ability to work evenings, nights and weekends as necessary Any appropriate combination of relevant education, experience and/or certifications may be considered. #LI-NN1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Part time Employee Type: Temporary-Intermittent Pay Grade: H3

We welcome and appreciate your interest in employment with the City of Corpus Christi. We are an equal opportunity employer; no information obtained during the recruitment/selection process is intended for any discriminatory purposes. Pay, Benefits, & Work Schedule Grade: 203 Salary: $35,834 - $58,718 (Dependent on Qualifications) Department: Mayor's Office E-mail: ***************** ATTENDANCE REQUIRED FOR THIS POSITION ARE AS FOLLOWS:Non-rotating 40 hour work week, Monday - Friday, 8:00 am - 5:00 pm. Must be available to work additional hours as needed. Who May Apply? All persons legally authorized to work in the United States Overview Under direction of the Mayor's Chief of Staff, performs highly responsible and confidential administrative work in support of the Mayor and the Chief of Staff. Responsible for communication with City Council, City Secretary's Office, City Staff and citizens regarding City operations and activities and ensure problems are resolved in a timely manner. Responsibilities * Provide customer service to internal and external customers by answering phone calls, emails, and relaying information regarding City policies, procedures, operations, and activities. * Provide information and assistance to the Mayor, Mayor's Chief of Staff, and citizens by maintaining accurate information of complaints, problem solving, and resolutions within departments, executive staff and citizens. * Perform various administrative and clerical functions by receiving and distributing mail, answering phones, taking/forwarding messages, typing, filing, and record management and retention. * Prepare/track departmental payroll information by completing forms related to payroll and human resource functions. * Receive and complete all requests for Mayoral/Council appearances, and Ceremonial documents as well as letter writing. * Support the department by scheduling appointments, coordinating meetings, travel and special events as directed by the Mayor or the Mayor's Chief of Staff. * Follow protocol of the office by coordinating all visitors from other countries, assisting the preparation of visiting dignitaries, coordinating visits with other local, state, private and national governmental agencies and dignitaries. * May be asked to perform other duties as assigned. Qualifications * Associate's Degree Preferred * Minimum of four (4) years of experience * A combination of education and relevant experience may be considered * A valid driver's license is required. Successful out of state candidates must be able to obtain a valid Texas driver's license within 90 days of hire Other Information: Benefits The City offers an excellent benefit package that includes: * Texas Municipal Retirement System - the City offers a 2 to 1 match. Each employee automatically contributes 7% of their total compensation. The City matches 2 dollars for every 1 dollar you contribute. * Medical/dental/vision/life coverage for employees and their eligible dependents. * Vacation - 88+ hours per year * Personal leave - 40 hours per year * Sick leave - 96 hours per year * Voluntary 457b deferred compensation plan * Eight (8) Holidays * Flexible Spending Account * City Employee Health & Wellness Clinic & City Employee Fitness Center * Learning & Development Academy * Tuition Reimbursement Programs * Employee Recognition Programs Basis of Rating Application review and the City may also conduct additional skill assessment tests, in addition to the panel interview. Closing Statement * Selected applicants must be able to pass a background investigation and a pre-employment drug test. * Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi. * In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services. Job opening will close on: January 7, 2021