Senior Network Administrator jobs at NCI

Title: IT admin - IAM Contract: 6 - 12 months IAM Operations - Service IAM requests from the business via ServiceNow. Provide excellent Customer Service to end users and their management. Work as a team in the ongoing management of service requests. Job Description: Provisioning lifecycle processes, user account lifecycle processes, reconciliation, certification, provisioning, and de-provisioning processes. Drive requirement gathering, gap analysis sessions Work with IAM Architects & application business teams to analyze/refine requirements for application on-boarding Domain Knowledge - Identity and Access Management Create, review and maintain department documentation to ensure it reflects current policies and procedures Responsible for provisioning system access. This includes insuring logical data Security compliance, which is granting system access and decommissioning of system access. Oversight, support and daily administration of applications access. User on/off boarding. This role will administer system access, perform various audit functions, and Support of Technology Infrastructure projects. Track and complete IAM-related requests/issues via ticket system. Ensure that appropriate approvals are in place, and provide guidance to approvers as needed, prior to taking action on tickets Work collaboratively with internal and external stakeholders. Perform system user provisioning maintenance for new employees, transfers, name changes, authority changes and terminations as they apply to core, networking, and Audit standards; All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice). Administer ticket Management via Service Now and adhering to the service level agreement (SLA)

The IT Infrastructure Engineer is a senior technical role responsible for implementing, operating, and improving enterprise IT infrastructure across our US locations. While enterprise architects define global designs and standards, this role ensures their successful implementation locally, taking full ownership of operations and driving solutions to completion. The Infrastructure Engineer covers core infrastructure domains (network, virtualization, servers, firewalls, storage, backup, monitoring, MFT) and plays a key role in delivering projects, ensuring compliance, and maintaining reliable, secure operations. Salary range starts at $100,000 base and increases based on experience, with bonus eligibility of 10%. DUTIES & ESSENTIAL JOB FUNCTIONS Implement and manage enterprise network infrastructure (LAN, WAN, WiFi, VPNs) across US sites. Administer, configure, and troubleshoot firewalls (Fortinet, Cisco) to ensure secure and compliant connectivity. Manage Windows Server and Linux (RHEL/Debian) environments, Active Directory, and Group Policy Objects (GPOs). Oversee datacenter operations, including storage (SAN/NAS) and enterprise backup systems (Commvault). Deploy, administer, and optimize virtualization platforms (VMware vSphere, ESXi, vCenter). Administer Managed File Transfer (MFT) platforms such as Axway, Connect:Direct, and SFTP. Implement and maintain infrastructure monitoring tools Lead and execute infrastructure projects, including upgrades, migrations, and new deployments, in alignment with global standards. Collaborate with InfoSec and Audit teams to ensure PCI, SOC II, and ISO compliance. Drive troubleshooting and root-cause analysis for complex incidents, ensuring long-term solutions. Provide technical input to architecture discussions, ensuring feasibility and operational efficiency. Mentor junior staff and act as escalation point for technical issues. Document infrastructure standards, procedures, and lessons learned. OTHER FUNCTIONS AND RESPONSIBILITIES This in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with applicable Federal and State laws. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. REQUIRED QUALIFICATIONS 5-7+ years of experience in IT infrastructure engineering or senior system administration. Strong hands-on expertise in: Networking (LAN, WAN, WiFi, VPNs) Firewalls (Fortinet, PaloAlto) Virtualization (VMware vSphere, ESXi, vCenter) Windows Server, Linux, Active Directory, GPO Storage, Backup (Commvault) MFT platforms (Axway, Connect:Direct, SFTP) Monitoring tools (Nagios, PRTG, Lansweeper, Sentinel or similar enterprise monitoring tools) Proven ability to take ownership and deliver infrastructure projects end-to-end. Strong troubleshooting skills with a solution-oriented mindset. Experience working in compliance-driven environments (PCI, SOC II, ISO). Excellent communication skills; ability to collaborate with global teams and present technical issues to management. Experience in multinational or highly regulated enterprise environments. Demonstrated ability to lead projects and mentor team members. Scripting/automation skills (PowerShell, Bash, Python). PHYSICAL REQUIREMENTS/WORK ENVIRONMENT Requires working on hard floor - standing, walking, bending, squatting, climbing, kneeling, twisting and stooping on occasion. Must be able to withstand loud noise in a manufacturing environment Must be able to work while wearing Personal Protective Equipment (PPE). The above job description is meant to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. BENEFITS INCLUDE medical (PPO and HDHP with HSA), dental, Vision, PTO, paid holidays, 401k with employer match, short/long term disability, life insurance, healthcare and dependent care flexible spending, EAP, commuter benefits, education assistance and more.

Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in-class IT consultancy services across the globe. We are a specialist IT consultancy offering services through our consultants/experts on a contingency basis in the UK, Europe, USA and Asia Pacific. We work with a portfolio of high profile multinational clients across all sectors. Job Description Title: SOA Infrastructure Dev / Admin Location: Peoria IL Should be able to start immediately Type of employment - TP or FT Need Resumes ASAP!! Overall 10 years of experience in Enterprise Application Servers, Web Servers, Application Deployments and Scripting. Minimum 8 years experience in Environment Installations, Administration, Deployments and Scripting in Java Application Servers, SOA Platforms and HTTP/Web servers. Minimum 5 years experience in IBM Specific Environment Installations, Administration, Deployments and Scripting in IBM SOA, BPM and WebSphere application server environments. Minimum 4 years of experience in scripting using Apache Ant, Apache Maven and Unix/Linux Shell. Minimum 2 years of experience administering and deploying solutions in a VMWare based virtual server environment. Minimum 2 years of experience working with Reverse proxy and load balancers configurations and working with Network and Firewall admin teams. Good hands-on experience (at least 4 years) in the Unix/Linux environment and Server configurations and Tuning Additional Information

IPsoft is a global managed services provider of autonomic-based services. The company's mission is to power the world through expert systems, and to that end IPsoft leverages self-learning, self-healing cognitive systems across IT Operations, Cloud Orchestration, Fraud Prevention (FAS) and Business Process Automation. The unique autonomic proposition effectively manages operations while reducing human error and providing enhanced service levels. Headquartered in New York City, IPsoft has operations in ten countries across North America, Europe and Asia Pacific supporting enterprise customers, service providers and telecommunications companies. Job Description • Diagnose and remediate issues with Windows Server Infrastructure, and related roles and features, as well as other Microsoft and third-party Windows business infrastructure applications, while identifying recurring issues which can be remediated through automation Qualifications • Troubleshoot issues related to Active Directory topology, and related features, in a complex, multi -site and/or multi-domain environment • Manage a server infrastructure with machines running Windows Server 2008, 2008 R2, 2012, and 2012 R2 • Administer VMware vSphere infrastructure and Hosted Guest Machines from Windows based administration tools, such as the vSphere client and PowerCLI • Document all troubleshooting information in ticketing system • Utilize PowerShell to configure roles and features of Microsoft products. Knowledge of PowerShell functions and scripting a plus • Execute Standard Operating Procedures as documented for a wide variety of different clients • Remote hardware diagnosis through system management technologies, such as OpenManage and iDRAC for Dell, and System Management and iLO for HP • Utilize centralized patching and configuration solution, such as WSUS and the System Center Suite Additional Information Rockstar (Preferred) Qualifications in addition to those required: • Identify recurring issues and drive automated resolution behind them • Knowledge of maintaining other virtualization solutions such as Citrix a plus • Investigate issues with Enterprise Communication and Collaboration technologies, such as Exchange, SharePoint, and Lync a plus • Manage a backup architecture using software such as NetBackup or Tivoli a plus • 2+ years' experience managing a business infrastructure with 100+ machines • Degree in computer systems or computer science preferred • Process Oriented • Team Player **Must be open to 2nd (2pm-11pm) or 3rd (10pm-7am) shift. Work schedules can vary, Tues-Sat or Sun-Thur!!

IPsoft is a global managed services provider of autonomic-based services. The company's mission is to power the world through expert systems, and to that end IPsoft leverages self-learning, self-healing cognitive systems across IT Operations, Cloud Orchestration, Fraud Prevention (FAS) and Business Process Automation. The unique autonomic proposition effectively manages operations while reducing human error and providing enhanced service levels. Headquartered in New York City, IPsoft has operations in ten countries across North America, Europe and Asia Pacific supporting enterprise customers, service providers and telecommunications companies. Job Description • Diagnose and remediate issues with Windows Server Infrastructure, and related roles and features, as well as other Microsoft and third-party Windows business infrastructure applications, while identifying recurring issues which can be remediated through automation Qualifications • Troubleshoot issues related to Active Directory topology, and related features, in a complex, multi -site and/or multi-domain environment • Manage a server infrastructure with machines running Windows Server 2008, 2008 R2, 2012, and 2012 R2 • Administer VMware vSphere infrastructure and Hosted Guest Machines from Windows based administration tools, such as the vSphere client and PowerCLI • Document all troubleshooting information in ticketing system • Utilize PowerShell to configure roles and features of Microsoft products. Knowledge of PowerShell functions and scripting a plus • Execute Standard Operating Procedures as documented for a wide variety of different clients • Remote hardware diagnosis through system management technologies, such as OpenManage and iDRAC for Dell, and System Management and iLO for HP • Utilize centralized patching and configuration solution, such as WSUS and the System Center Suite Additional Information Rockstar (Preferred) Qualifications in addition to those required: • Identify recurring issues and drive automated resolution behind them • Knowledge of maintaining other virtualization solutions such as Citrix a plus • Investigate issues with Enterprise Communication and Collaboration technologies, such as Exchange, SharePoint, and Lync a plus • Manage a backup architecture using software such as NetBackup or Tivoli a plus • 2+ years' experience managing a business infrastructure with 100+ machines • Degree in computer systems or computer science preferred • Process Oriented • Team Player **Must be open to 2nd (2pm-11pm) or 3rd (10pm-7am) shift. Work schedules can vary, Tues-Sat or Sun-Thur!!

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Primary Responsibilities: As a Collaboration Infrastructure Administrator within the Deere & Company, Collaboration Services team, you will lead in the design, installation, and support of the Deere and Company collaboration technologies including video and audio conferencing, and systems for conference, training, and meeting rooms. In this position you will: • Engineer an infrastructure design that promotes delivery of Collaboration services. Services include: video conferencing and audio conferencing integration. • Evaluate and continuously improve the infrastructure to maintain alignment with business needs. • Provide Tier II and III enterprise Collaboration problem analysis and recovery to ensure availability of global collaboration services. • Provides technical system support potentially off shift as required. • Provide consulting to leadership for existing and future/proposed architectures. • Manage small to medium sized Projects • Participate in scoping, planning, & prioritizing work • Take initiative to research, learn, and test emerging technologies • Cross train with other subject matter experts. Qualifications Required Skills • Experience with implementing Infrastructure for audio and video sharing. • In depth knowledge of supporting conferencing systems, such as: Codian Video Bridging, Cisco, Tandberg & Polycom video conferencing, SIP, audio and video Codecs • Understanding of audio & video devices: cameras, video switching, scaling, & processing, video displays, projectors, microphones, audio mixers, speaker systems. • Experience with desktop client software, audio & video hardware. • Experience with OS and Platforms: Windows servers & clients, IIS, Exchange/Outlook. • Excellent interpersonal and communication skills. • Excellent project management skills. Desired Skills • Familiarity with Lync conferencing services & technologies. • Candidate must be located at computer center in Moline, Fulltime telework cannot be accommodated for this position. Additional Information If you are interested kindly contact: Jeff Demaala ************

· Configuration and administration of IBM z/OS mainframe network software. · Configuration and administration of network related 3rd party system software. · Provision of technical support for Mainframe Networking issues during the normal working day and out of hours on call support. · Act as a Mainframe Networking resource for internal and external projects. · Monitor the performance of mainframe networking components and instigate remedial action. · Production of clear technical documentation as appropriate · Compliance with all local, regional, global and regulatory policies, processes and procedures. Requirements: · Experienced technician with basic skills in most and more advanced skills in some of the following: · TCP/IP and associated products/protocols · SNA, VTAM, APPN/Enterprise Extender · Connect Direct and other file transfer products · Session Management products eg. TPX, Teleview, CL/Supersession · Network Management products eg. NETVIEW, Netmaster/TCPIP · Print server products eg. VPS · Must be a self-starter, but also a completer/finisher who ensures that tasks/projects are fully completed with the necessary updates to documentation. · Well organized and able to keep a number of activities in progress in parallel, balancing priorities as necessary, in particular between support and project work. · Ability to communicate clearly at all levels while working either individually or as a team player is essential. Additional Information All your information will be kept confidential according to EEO guidelines.

Argonne has an opportunity to serve as the System Administrator of the classified National Security Systems (NSS) for the Security Programs Facility (SPF). Develop, integrate, deploy and maintain other security related applications with a focus of centralization and automation of division related applications. Design, configure, implement, and maintain the secure operating systems, networks, and applications for the SPF classified NSS. **Position Requirements** Required Knowledge, Skills and Abilities: + Due to the nature of the work, this position requires an active **DOE Q‑level security clearance** at the time of hire. Applicants must currently hold, and be able to maintain, a DOE Q‑level clearance. A "Q" clearance, or Q access authorization, is a security clearance granted by the U.S. Department of Energy (DOE). It's functionally equivalent to a **Top Secret clearance** , allowing access to information classified up to that level, but also grants access to Restricted Data (RD) and Special Nuclear Material (SNM) + To perform the essential functions of this position successful applicants must **provide proof of U.S. citizenship** , which is required to comply with federal regulations and contract. + Knowledge and demonstrated expertise administering a networked computer environment. Including hardware and software operation, troubleshooting, and maintenance. + Knowledge of designing, planning and implementing cabling, racking, hardware, and software upgrades. + Experience with the administration of common Windows Server Domain Services such as Active Directory, DNS, DHCP, File and Print Servers, Remote Desktop Session Host, and Group Policy. + Experience with maintenance routines such as monthly security and vulnerability patching, firmware and driver updates, and routine backup schedules. + Knowledge and experience with virtualization technologies, virtual hardware environments, virtual machines (ProxMox, VMware ESXi, Microsoft Hyper-V) + Ability to configure, implement, and maintain information systems to meet National Institute of Standards and Technology (NIST) 800-53 Security and Privacy Controls for Information Systems and Organizations + Experience with the application of Secure Technical Implementation Guides (STIGs), Security Content Automation Protocol (SCAP), and/or Center for Internet Security (CIS) Baselines + Experience with vulnerability scanning and remediation using Nessus or similar tools. + Experience with Multifactor authentication (MFA) technologies such as RSA SecureID and Smart Card PKI Programs. + Knowledge and experience with installing, configuring, and troubleshooting network encryption devices. Assist with device maintenance and transferring electronic keys. + Ability to manage multiple concurrent tasks and balance conflicting priorities. + Ability to work effectively as a team member. + Strong customer service skills in providing user support to research and scientific staff. Preparing tools, resources, and documentation describing national security system services and capabilities. + Verbal and written communication skills and ability to develop detailed documentation. + Skill and experience in analyzing and recommending cost-beneficial technological upgrades to network and for centralization and automation of division related applications. + Ability to model Argonne's Core Values: Impact, Safety, Respect, Integrity, and Teamwork. Education: + This position is at a PT3 level in our Career Framework: Bachelor's degree and 4+ years of experience, or Master's degree and 2+ years of experience or equivalent Preferred Skills: + Prior experience managing and supporting classified networks. + Experience implementing RSA Authentication Manager Virtual Appliances in a networked environment. + Experience using Veritas NetBackup, Veeam, or similar enterprise backup solutions. + Familiarity with Linux Server Operating Systems such as RHEL, Rocky, Ubuntu Pro + Experience with the configuration and maintenance of Cisco switches using the Cisco IOS Command-Line Interface (CLI) + Familiarity with security information and event management (SIEM) tools such as Elasticsearch, Logstash, and Kibana (ELK), Solarwinds Security Event Manager, and Splunk. + Knowledge and experience with NIST Special Publications 800-18 Guide for Developing Security Plans for Federal Information Systems and SP 800-37 Rev. 2 Risk Management Framework. + Experience with Wyse Device Manager (WDM) and thin client configuration and deployment. This position description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties and responsibilities required of job incumbent. Consequently, job incumbent may be required to perform other duties as assigned. **Job Family** Professional Technical (PT) **Job Profile** Computing Security 3 **Worker Type** Regular **Time Type** Full time The expected hiring range for this position is $83,264.00 - $131,343.03. Please note that the pay range information is a general guideline only. The pay offered to a selected candidate will be determined based on factors such as, but not limited to, the scope and responsibilities of the position, the qualifications of the selected candidate, business considerations, internal equity, and external market pay for comparable jobs. Additionally, comprehensive benefits are part of the total rewards package. Click here (******************************************** to view Argonne employee benefits! _As an equal employment opportunity employer, and in accordance with our core values of impact, safety, respect, integrity and teamwork, Argonne National Laboratory is committed to a safe and welcoming workplace that fosters collaborative scientific discovery and innovation. Argonne encourages everyone to apply for employment. Argonne is committed to nondiscrimination and considers all qualified applicants for employment without regard to any characteristic protected by law._ _Argonne employees, and certain guest researchers and contractors, are subject to particular restrictions related to participation in Foreign Government Sponsored or Affiliated Activities, as defined and detailed in United States Department of Energy Order 486.1A. You will be asked to disclose any such participation in the application phase for review by Argonne's Legal Department._ _All Argonne offers of employment are contingent upon a background check that includes an assessment of criminal conviction history conducted on an individualized and case-by-case basis. Please be advised that Argonne positions require upon hire (or may require in the future) for the individual be to obtain a government access authorization that involves additional background check requirements. Failure to obtain or maintain such government access authorization could result in the withdrawal of a job offer or future termination of employment._

Argonne has an opportunity to serve as the System Administrator of the classified National Security Systems (NSS) for the Security Programs Facility (SPF). Develop, integrate, deploy and maintain other security related applications with a focus of centralization and automation of division related applications. Design, configure, implement, and maintain the secure operating systems, networks, and applications for the SPF classified NSS. Position Requirements Required Knowledge, Skills and Abilities: Due to the nature of the work, this position requires an active DOE Q‑level security clearance at the time of hire. Applicants must currently hold, and be able to maintain, a DOE Q‑level clearance. A "Q" clearance, or Q access authorization, is a security clearance granted by the U.S. Department of Energy (DOE). It's functionally equivalent to a Top Secret clearance, allowing access to information classified up to that level, but also grants access to Restricted Data (RD) and Special Nuclear Material (SNM) To perform the essential functions of this position successful applicants must provide proof of U.S. citizenship, which is required to comply with federal regulations and contract. Knowledge and demonstrated expertise administering a networked computer environment. Including hardware and software operation, troubleshooting, and maintenance. Knowledge of designing, planning and implementing cabling, racking, hardware, and software upgrades. Experience with the administration of common Windows Server Domain Services such as Active Directory, DNS, DHCP, File and Print Servers, Remote Desktop Session Host, and Group Policy. Experience with maintenance routines such as monthly security and vulnerability patching, firmware and driver updates, and routine backup schedules. Knowledge and experience with virtualization technologies, virtual hardware environments, virtual machines (ProxMox, VMware ESXi, Microsoft Hyper-V) Ability to configure, implement, and maintain information systems to meet National Institute of Standards and Technology (NIST) 800-53 Security and Privacy Controls for Information Systems and Organizations Experience with the application of Secure Technical Implementation Guides (STIGs), Security Content Automation Protocol (SCAP), and/or Center for Internet Security (CIS) Baselines Experience with vulnerability scanning and remediation using Nessus or similar tools. Experience with Multifactor authentication (MFA) technologies such as RSA SecureID and Smart Card PKI Programs. Knowledge and experience with installing, configuring, and troubleshooting network encryption devices. Assist with device maintenance and transferring electronic keys. Ability to manage multiple concurrent tasks and balance conflicting priorities. Ability to work effectively as a team member. Strong customer service skills in providing user support to research and scientific staff. Preparing tools, resources, and documentation describing national security system services and capabilities. Verbal and written communication skills and ability to develop detailed documentation. Skill and experience in analyzing and recommending cost-beneficial technological upgrades to network and for centralization and automation of division related applications. Ability to model Argonne's Core Values: Impact, Safety, Respect, Integrity, and Teamwork. Education: This position is at a PT3 level in our Career Framework: Bachelor's degree and 4+ years of experience, or Master's degree and 2+ years of experience or equivalent Preferred Skills: Prior experience managing and supporting classified networks. Experience implementing RSA Authentication Manager Virtual Appliances in a networked environment. Experience using Veritas NetBackup, Veeam, or similar enterprise backup solutions. Familiarity with Linux Server Operating Systems such as RHEL, Rocky, Ubuntu Pro Experience with the configuration and maintenance of Cisco switches using the Cisco IOS Command-Line Interface (CLI) Familiarity with security information and event management (SIEM) tools such as Elasticsearch, Logstash, and Kibana (ELK), Solarwinds Security Event Manager, and Splunk. Knowledge and experience with NIST Special Publications 800-18 Guide for Developing Security Plans for Federal Information Systems and SP 800-37 Rev. 2 Risk Management Framework. Experience with Wyse Device Manager (WDM) and thin client configuration and deployment. This position description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties and responsibilities required of job incumbent. Consequently, job incumbent may be required to perform other duties as assigned. Job Family Professional Technical (PT) Job Profile Computing Security 3 Worker Type Regular Time Type Full time The expected hiring range for this position is $83,264.00 - $131,343.03. Please note that the pay range information is a general guideline only. The pay offered to a selected candidate will be determined based on factors such as, but not limited to, the scope and responsibilities of the position, the qualifications of the selected candidate, business considerations, internal equity, and external market pay for comparable jobs. Additionally, comprehensive benefits are part of the total rewards package. Click here to view Argonne employee benefits! As an equal employment opportunity employer, and in accordance with our core values of impact, safety, respect, integrity and teamwork, Argonne National Laboratory is committed to a safe and welcoming workplace that fosters collaborative scientific discovery and innovation. Argonne encourages everyone to apply for employment. Argonne is committed to nondiscrimination and considers all qualified applicants for employment without regard to any characteristic protected by law. Argonne employees, and certain guest researchers and contractors, are subject to particular restrictions related to participation in Foreign Government Sponsored or Affiliated Activities, as defined and detailed in United States Department of Energy Order 486.1A. You will be asked to disclose any such participation in the application phase for review by Argonne's Legal Department. All Argonne offers of employment are contingent upon a background check that includes an assessment of criminal conviction history conducted on an individualized and case-by-case basis. Please be advised that Argonne positions require upon hire (or may require in the future) for the individual be to obtain a government access authorization that involves additional background check requirements. Failure to obtain or maintain such government access authorization could result in the withdrawal of a job offer or future termination of employment.

Regardless of the size of your HR staff, it always feels like you're spending too much time searching for qualified candidates and reviewing resumes. We meet our clients' IT staffing challenges by leveraging the collective experience and expertise of our recruitment team and consultant base. Job Description Description: So what is required of an RHEL/Windows System Administrator on a day to day basis? •Maintains smooth operation of multi-user computer systems, including coordination with network engineers. •Sets up administrator and service accounts, maintains system documentation, tunes system performance, installs system-wide software, and allocates mass storage space. Interacts with users and evaluates vendor products. •Makes recommendations to purchase hardware and software, coordinates installation, and provides backup recovery. •Develops and monitors policies and standards for allocation related to the use of computing resources. •Supervises and manages daily activities of configuration and operation of business systems, RHEL 6/7 and/or Windows 2008 •Optimizes system operation and resource use, and performs system capacity analysis and planning. •Provides assistance to users in accessing and using business systems. •Install delivered custom software for test and evaluation •Demonstrates very good oral and written communication skills Qualifications To qualify, you must meet these basic qualifications: •BS or equivalent + 5 yrs related experience, or MS + 3 yrs related experience •Must have an active Secret clearance. •Must have primary Red Hat Enterprise Linux (RHEL) - Red Hat Enterprise 6.x experience (Windows Secondary), Microsoft Windows, and Virtual Servers. •Needs hands on experience installing new custom software, troubleshooting, patching OS and installing application patches, STIGs in the escalation tier of support. The environment is 2000+ mixed physical and VM servers. •Nice to Have: Public Key Infrastructure (PKI) and Defense Community •Certification: CompTIA Security+ Certification Proficient in the following: •RHEL 6 and above •Proficient in Windows 2008 R2 and above •Bash Scripting •VBScript •Powershell •ESXi 5.x and above •Active Directory 2008 and above •Active Directory Group Policy •Basic Database Design Additional Information All your information will be kept confidential according to EEO guidelines.

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description => At least 7 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes => 5 years of experience as Network administrator => Cisco Certified Network Associate => Cisco Certified Network Professionals => Network design experience - LAN, WAN and Wireless => Advanced understanding and experience with Enterprise Network Infrastructure and Topology o WAN, LAN, Wireless, Firewall, Proxy Services, Routing and Switching, Application Load Balancing, WAN Acceleration, etc o Understanding of OSI model. o Ability to perform packet capture and analysis o Understanding of common protocols (routing) - their functions, port nos., acronyms etc. o Understanding of private and Public IP addressing o Experience in Network monitoring tools, e.g. Netcool, Jolata, EMC Smarts, IPAM (e.g. Infoblox) etc… o Authentication and Encryption methods used in wireless in enterprise environments. o Experience in setting up wireless from a security perspective in a highly sensitive enterprise space => Strong communication skills required (oral and written) => Analytical and Communication skills => project and talent management => Experience with project management => Experience and desire to work in a management consulting environment that requires regular travel Qualifications --> Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. --> At least 7 years of experience in IT Additional Information ** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description Preferred • At least 7 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes • 5 years of experience as Network administrator • Cisco Certified Network Associate • Cisco Certified Network Professionals • Network design experience - LAN, WAN and Wireless • Advanced understanding and experience with Enterprise Network Infrastructure and Topology o WAN, LAN, Wireless, Firewall, Proxy Services, Routing and Switching, Application Load Balancing, WAN Acceleration, etc o Understanding of OSI model. o Ability to perform packet capture and analysis o Understanding of common protocols (routing) - their functions, port nos., acronyms etc. o Understanding of private and Public IP addressing o Experience in Network monitoring tools, e.g. Netcool, Jolata, EMC Smarts, IPAM (e.g. Infoblox) etc… o Authentication and Encryption methods used in wireless in enterprise environments. o Experience in setting up wireless from a security perspective in a highly sensitive enterprise space • Strong communication skills required (oral and written) • Analytical and Communication skills • project and talent management • Experience with project management Qualifications Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 7 years of experience in IT Additional Information ** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

**Req number:** R6271 **Employment type:** Full time **Worksite flexibility:** Onsite **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated Network and Systems Administrator ready to take us to the next level! If you have strong Windows server administration experience, hardware/software troubleshooting skills, and are looking for your next career move, apply now. **Job Description** We are looking for a **Network and Systems Administrator.** This position will be full-time and onsite in **Evanston, Illinois** . This position is contract to hire. This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer. **Core working hours are Monday - Friday 8:30am - 4:30pm. This is a 35-hour work week position.** Our client is seeking an experienced individual with strong analytical and troubleshooting skills to install, configure, and support the corporation's local area network (LAN), wide area network (WAN), and internet systems. This individual will be responsible for monitoring daily activities to ensure network availability to all system users and will perform necessary maintenance to support network availability. This person will also monitor and test website performance to ensure all corporate websites operate correctly and without interruption. This individual will also assist in network troubleshooting, analysis, planning, and coordination between network and data communications hardware and software. This person will work closely with the Information Technology (IT) department management to ensure that all systems are responding within prescribed service levels. The corporation's IT environment is currently a complex environment consisting of Windows .NET, Java, AS/400 systems, and SaaS-based enterprise applications. There are many custom-built, in-house applications using AS/400 RPG applications, .NET C#, and Java. The database environment consists of SQL Server, PostgreSQL and DB2. The corporation's systems are hosted primarily using VMware in the private cloud with an external third-party hosting provider. The office environment consists of Windows 11 desktop computers and laptops. **What You'll Do** + Design, configure, test, and maintain computer hardware, networking software, and operating systems software, including peripherals such as copiers, printers, telephony, and other office equipment + Implement operating system and technology application installs and upgrades + Maintain logs related to network functions and maintenance and repair records + Perform data backups and restores, including disaster recovery operations + Conduct software deployments to Windows-based applications for new features and bug fixes + Coordinate and plan hardware installations and upgrades to network equipment and servers + Perform routine network startup and shutdown procedures and maintain related internal controls + Coordinate, plan, negotiate, and execute necessary purchases and repairs with vendors/contractors and corporate personnel + Be on call 24x7 to address any critical IT needs that arise + Perform various other duties as assigned by the management team **What You'll Need** Required: + Bachelor's degree in computer science or a related field + 3-5 years of experience with Windows server administration + 3-5 years of experience in desktop/network/hardware and software support + Strong verbal and written communication skills with the ability to interact with a diverse group of executives, managers, staff, and vendors/contractors in a very detail-oriented professional organization with extremely high standards + Proven ability to interact in a positive and collaborative working environment with corporate, business, vendor/contractor, and technical resources + Experience with customer relations and personal service including customer needs assessment, professional customer engagement, efficient and effective resolution, and ensuring customer satisfaction + Willingness to learn from other team members and grow through experience + Experience with Windows server administration such as Microsoft Management Console (MMC), Server Manager, PowerShell, and Windows Services + Working knowledge of Active Directory domain and trusts + Experience with DNS and networking protocols + Experience with server virtualization such as VMWare and Hyper-V + Experience supporting Windows 11 users + Be familiar with and have working experience onboarding and offboarding users + Ability to maintain Microsoft applications on desktops and servers + Ability to maintain Office 365 and MS Office products such as Outlook email + Ability to deploy and support application installations + Meticulous planning and documentation of technical support operations + Knowledge of software licensing, maintenance, and hardware warranties + Working knowledge of invoices, renewals, purchase orders, and associated paperwork and processes + Good practical knowledge of Cybersecurity, Website Certificates, Antivirus software and Multi-Factor Authentication (MFA) + Ability to work independently and with groups, with limited supervision Preferred: + Knowledge of Linux / Unix + Knowledge of firewall configurations, Cisco / Meraki equipment is a major plus **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor \#LI-NA1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $50 - $60 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include medical coverage as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Req number: R6271 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Network and Systems Administrator ready to take us to the next level! If you have strong Windows server administration experience, hardware/software troubleshooting skills, and are looking for your next career move, apply now. Job Description We are looking for a Network and Systems Administrator. This position will be full-time and onsite in Evanston, Illinois. This position is contract to hire. This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer. Core working hours are Monday - Friday 8:30am - 4:30pm. This is a 35-hour work week position. Our client is seeking an experienced individual with strong analytical and troubleshooting skills to install, configure, and support the corporation's local area network (LAN), wide area network (WAN), and internet systems. This individual will be responsible for monitoring daily activities to ensure network availability to all system users and will perform necessary maintenance to support network availability. This person will also monitor and test website performance to ensure all corporate websites operate correctly and without interruption. This individual will also assist in network troubleshooting, analysis, planning, and coordination between network and data communications hardware and software. This person will work closely with the Information Technology (IT) department management to ensure that all systems are responding within prescribed service levels. The corporation's IT environment is currently a complex environment consisting of Windows .NET, Java, AS/400 systems, and SaaS-based enterprise applications. There are many custom-built, in-house applications using AS/400 RPG applications, .NET C#, and Java. The database environment consists of SQL Server, PostgreSQL and DB2. The corporation's systems are hosted primarily using VMware in the private cloud with an external third-party hosting provider. The office environment consists of Windows 11 desktop computers and laptops. What You'll Do * Design, configure, test, and maintain computer hardware, networking software, and operating systems software, including peripherals such as copiers, printers, telephony, and other office equipment * Implement operating system and technology application installs and upgrades * Maintain logs related to network functions and maintenance and repair records * Perform data backups and restores, including disaster recovery operations * Conduct software deployments to Windows-based applications for new features and bug fixes * Coordinate and plan hardware installations and upgrades to network equipment and servers * Perform routine network startup and shutdown procedures and maintain related internal controls * Coordinate, plan, negotiate, and execute necessary purchases and repairs with vendors/contractors and corporate personnel * Be on call 24x7 to address any critical IT needs that arise * Perform various other duties as assigned by the management team What You'll Need Required: * Bachelor's degree in computer science or a related field * 3-5 years of experience with Windows server administration * 3-5 years of experience in desktop/network/hardware and software support * Strong verbal and written communication skills with the ability to interact with a diverse group of executives, managers, staff, and vendors/contractors in a very detail-oriented professional organization with extremely high standards * Proven ability to interact in a positive and collaborative working environment with corporate, business, vendor/contractor, and technical resources * Experience with customer relations and personal service including customer needs assessment, professional customer engagement, efficient and effective resolution, and ensuring customer satisfaction * Willingness to learn from other team members and grow through experience * Experience with Windows server administration such as Microsoft Management Console (MMC), Server Manager, PowerShell, and Windows Services * Working knowledge of Active Directory domain and trusts * Experience with DNS and networking protocols * Experience with server virtualization such as VMWare and Hyper-V * Experience supporting Windows 11 users * Be familiar with and have working experience onboarding and offboarding users * Ability to maintain Microsoft applications on desktops and servers * Ability to maintain Office 365 and MS Office products such as Outlook email * Ability to deploy and support application installations * Meticulous planning and documentation of technical support operations * Knowledge of software licensing, maintenance, and hardware warranties * Working knowledge of invoices, renewals, purchase orders, and associated paperwork and processes * Good practical knowledge of Cybersecurity, Website Certificates, Antivirus software and Multi-Factor Authentication (MFA) * Ability to work independently and with groups, with limited supervision Preferred: * Knowledge of Linux / Unix * Knowledge of firewall configurations, Cisco / Meraki equipment is a major plus Physical Demands * Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards * Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. * Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor #LI-NA1 Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $50 - $60 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include medical coverage as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Connection Services is seeking a Lead Network Engineer / Architect to join our Technical Staffing Division for a contract opportunity onsite in Niles, IL. This is a contract opportunity with benefits. We are seeking a highly skilled Lead Network Engineer / Architect to design, implement, and manage a global enterprise network infrastructure centered around Cisco technologies. The ideal candidate will demonstrate a balance of technical depth, strategic vision, and leadership, ensuring a secure, scalable, and high-performing network environment that supports global business operations. What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Responsibilities Lead the architecture, design, and deployment of Cisco enterprise network solutions, including routers, switches, and firewalls (IOS, NX-OS, ASA/FTD). Architect and administer Cisco Meraki environments across MX, MS, and MR platforms, with a focus on SD-WAN design, policy enforcement, and cloud-based management. Design and integrate Cisco Identity Services Engine (ISE) for advanced authentication, authorization, and accounting across wired and wireless infrastructures. Manage and optimize Cisco Umbrella and other cloud-delivered security platforms to enhance enterprise protection and compliance. Oversee Cisco Unified Communications Manager (CUCM) systems, ensuring performance, resiliency, and seamless VoIP operations. Perform complex troubleshooting, packet analysis, and root cause diagnostics to maintain optimal uptime and reliability. Collaborate with cross-functional teams to execute infrastructure modernization, migration, and network upgrade projects. Maintain comprehensive network documentation, topology diagrams, and configuration standards. Provide technical mentorship to junior engineers and contribute to architectural roadmaps and best practices. Enforce network and security compliance standards across all environments. Min USD $69.00/Hr. Max USD $83.00/Hr. Qualifications Required Skills & Qualifications: 8+ years of progressive experience in enterprise network engineering and architecture. Expert-level knowledge of Cisco IOS, NX-OS, ASA/FTD, and Meraki platforms. Proven hands-on experience with Cisco ISE (policy creation, profiling, AD/LDAP integration). Strong understanding of Cisco Umbrella and cloud security models. In-depth experience with CUCM, VoIP, and unified communications. Proficiency in routing and switching protocols (BGP, OSPF, EIGRP, VLANs, STP, Layer 2/3). Familiarity with network performance monitoring tools (SolarWinds, NetFlow, etc.). Relevant Cisco certifications such as CCNP or CCIE strongly preferred. Excellent analytical, communication, and documentation abilities. Preferred Qualifications: Experience with network automation and scripting (Python, Ansible). Exposure to cloud networking (AWS, Azure). Familiarity with SD-Access, Software-Defined Networking (SDN), and modern enterprise architectures. Understanding of ITIL frameworks and change management processes

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Candidate must have hands-on expert knowledge and full understanding of the Active Directory architecture. A successful candidate must have Active Directory experience at the object and enterprise level for group policy. The following skills must exist in a candidate; strong networking experience, strong support skills for DNS, DHCP and WINS, strong understanding of network security audits and intrusion testing, strong capabilities to test MS hotfixes and service packs against the Active Directory and expert knowledge of FRS and Active Directory replication. Experience in the following software is key; MOM, Bindview, ADMT. Windows 2000 certified and experience with Active Directory tools such as LDAP Queries and data exports, ADSI Edit, LDIF, and directory scripting with VBScript is a plus. Qualifications The position requires at least 6 years of MS experience with at least 3 years of senior level implementation and support skills in Active Directory. The candidate must be customer-focused. The candidate must demonstrate strong teamwork, communication, problem solving, organization, documentation and process management skills. Additional Information Looking for candidates in Medical device industry background

Introduction Elegant solutions to sophisticated problems. That's what you deliver. Surround yourself with the team, resources, and support you need to design and build world-class IT solutions. Connection Services is seeking a Lead Network Engineer/Architect to join our Technical Staffing Division for a contract opportunity onsite in Niles, IL. This is a contract opportunity with benefits. We are seeking a highly skilled Lead Network Engineer/Architect to design, implement, and manage a global enterprise network infrastructure centered around Cisco technologies. The ideal candidate will demonstrate a balance of technical depth, strategic vision, and leadership, ensuring a secure, scalable, and high-performing network environment that supports global business operations. What We Do: We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are: Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us: You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Responsibilities * Lead the architecture, design, and deployment of Cisco enterprise network solutions, including routers, switches, and firewalls (IOS, NX-OS, ASA/FTD). * Architect and administer Cisco Meraki environments across MX, MS, and MR platforms, with a focus on SD-WAN design, policy enforcement, and cloud-based management. * Design and integrate Cisco Identity Services Engine (ISE) for advanced authentication, authorization, and accounting across wired and wireless infrastructures. * Manage and optimize Cisco Umbrella and other cloud-delivered security platforms to enhance enterprise protection and compliance. * Oversee Cisco Unified Communications Manager (CUCM) systems, ensuring performance, resiliency, and seamless VoIP operations. * Perform complex troubleshooting, packet analysis, and root cause diagnostics to maintain optimal uptime and reliability. * Collaborate with cross-functional teams to execute infrastructure modernization, migration, and network upgrade projects. * Maintain comprehensive network documentation, topology diagrams, and configuration standards. * Provide technical mentorship to junior engineers and contribute to architectural roadmaps and best practices. * Enforce network and security compliance standards across all environments. Requirements * 8+ years of progressive experience in enterprise network engineering and architecture. * Expert-level knowledge of Cisco IOS, NX-OS, ASA/FTD, and Meraki platforms. * Proven hands-on experience with Cisco ISE (policy creation, profiling, AD/LDAP integration). * Strong understanding of Cisco Umbrella and cloud security models. * In-depth experience with CUCM, VoIP, and unified communications. * Proficiency in routing and switching protocols (BGP, OSPF, EIGRP, VLANs, STP, Layer 2/3). * Familiarity with network performance monitoring tools (SolarWinds, NetFlow, etc.). * Relevant Cisco certifications such as CCNP or CCIE strongly preferred. * Excellent analytical, communication, and documentation abilities. Preferred Qualifications: * Experience with network automation and scripting (Python, Ansible). * Exposure to cloud networking (AWS, Azure). * Familiarity with SD-Access, Software-Defined Networking (SDN), and modern enterprise architectures. * Understanding of ITIL frameworks and change management processes.

EMPIST is a full-service IT company, providing businesses with the technology they need to succeed. Each day we strive to create a teamwork-led environment that fosters the success of not just our clients and our business but of our employees, too. On-Site IT Engineer Mon/Friday - Onsite (The Loop and surrounding areas) EMPIST is seeking an experienced IT Engineer to provide dedicated, on-site technology support for one of our key clients. This full-time position requires working at the client's office five days per week, managing day-to-day help desk requests, troubleshooting hardware and software issues, and ensuring reliable system performance. Travel between various client sites may also be required, multiple times per week. In addition to providing responsive technical assistance, this hire will play an active role in strategic IT planning: helping the client align their technology infrastructure with business goals. Requirements: * Minimum 3+ years experience in a desktop/help desk support role or related work * Service Desk or Support Center Experience * Microsoft Desktop Operating Systems - Windows 10, Windows 11 * Experience with all Microsoft Office Products including the M365 stack * Experience with RMM tools such as Kaseya * Ability to troubleshoot core Windows infrastructure services (Active Directory, Domain Services, DHCP, DNS, Domain Controllers, File Services, Group Policy, Network Policy Server, etc) * Experience performing administration of Microsoft 365 / Office 365 tenants * Understand Microsoft 365 SaaS solutions (Sharepoint Online, Exchange Online, MS Teams, etc.) * Comfortable liaising with stakeholders from all levels, client-facing and internally * Driven to learn, grow into a bigger role and take on more responsibilities * Exhibit strong motivation, self-direction, commitment, sense of service and integrity * Ability to multi-task and stay calm under moderate pressure using solid analytical and problem-solving skills * Excellent organization and customer service skills * Ability to assess issues and provide timely resolution * Excellent verbal and written communication skills• Ability to work independently * Desire to be helpful in any situation * Positive attitude and work ethic * Passion for technology Responsibilities: * Resolution of end user and infrastructure issues * Provide guidance and IT planning for clients * Deploy new computer equipment * Update tickets with accurate and timely information following specified protocol for ticket maintenance * Ability to create accurate documentation of all activities a must * Proactive technical support services through the use of automation * Involvement in strategic planning of clients' use of IT * Troubleshoot user and system problems over the phone with remote control technologies * The ability to manage, maintain, troubleshoot and support our client's equipment, software and services Desirable: * Azure Certifications (Azure Administrator / Azure Fundamentals) or equivalent experience with Identity, IaaS, or PaaS in the Azure Platform * Experience working with Azure AD Connect * Familiarity with Active Directory Federated Services (ADFS) * Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions * Expert Certifications (MCSE) for Server 2016+, or equivalent experience * Prior experience working with MFA platforms (such as DUO and Azure AD MFA) * Experience with ITGlue * Management via Command Line tools (Powershell, CMD, Visual Studio Code) * Project engineer experience a plus * Has prior experience working within objective and key results (OKR) framework. Salary: $60K - $75K This is a full-time technical position with full benefits including Medical, Dental, Vision, and 401K Match, plus we set up a career track tailored to each individual engineer and we pay for your certifications to complete that track. We offer the opportunity to work with a friendly team, grow in this role and develop upon the current skills you already have. You will be working with team members located in the US and GR and supporting MSP customers throughout the US and around the globe! EMPIST is a 25-year-old global company with US locations in the heart of the Loop in Downtown Chicago near all major transportation, Downtown Elmhurst on York Road and an office in Phoenix, AZ. We also have our European HQ in Athens, Greece. We have been named to the Inc 500/5000 list for 8 out of the last 9 years which recognizes the fastest-growing, privately held businesses across the nation. We've also been chosen as one of the 501 most influential MSPs in the world (#73 in 2024) recognized on the Channel Futures 501 list for 10 straight years.

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. NTT DATA Services currently seeks a L1 Network Technician (Field Services) to join our team in **Chicago, Illinois.** Job Description: We are seeking a reliable and motivated L1 Network Technician to join our Field Services team. This entry-level role is ideal for candidates with hands-on experience in physical network installations and basic network troubleshooting. The position focuses on rack and stack, patch cabling, and supporting network device deployments in various environments. Key Responsibilities: Perform rack and stack of network devices, servers, and related equipment Patch cabling: install, terminate, and test Ethernet cables (copper; fiber experience a plus) Follow cabling best practices for patch panels and cable management Assist with cable management to maintain organized infrastructure Use basic console commands (ping, assign IP address, copy/paste configuration) for device setup and troubleshooting Support device connectivity and resolve basic network issues (e.g., verifying link lights, checking cable continuity) Install and replace wireless access points (WAPs), including mounting, cabling, and basic configuration Assist with LAN surveys: Conduct visual inspections of network rooms, racks, and cabling layouts Perform basic cable tracing and labeling as directed Document findings with photos and simple reports Identify obvious physical issues (e.g., disconnected cables, poor cable management) and report to senior staff Document installations and updates to network diagrams as directed Collaborate with senior engineers and client IT teams onsite and remotely Escalate unresolved or complex issues to L2 engineers or third parties Maintain a safe work environment and follow all safety protocols Physical ability to lift/carry equipment, climb ladders, and work in confined spaces Willingness to work at heights up to 12 feet (ladders) and up to 40 feet (scissor lifts) as needed Work in various environments: data centers, office buildings, construction sites Perform other related tasks as required Must have reliable transportation, be able to drive up to 500 miles, be willing to fly longer distances, and be away from home 75%; must live near a major airport. Knowledge and Experience Basic understanding of network device connectivity and cabling standards Familiarity with console access and basic network commands (ping, IP assignment) Experience with cable testing tools and equipment preferred Experience installing and replacing wireless access points (WAPs) preferred Low voltage cabling experience a plus, but not required Exposure to LAN survey activities (visual inspections, cable tracing, documentation) a plus Ability to read and follow network diagrams and instructions Good problem-solving and communication skills Ability to work independently and as part of a team Customer-focused and proactive approach to tasks Qualifications High school diploma or equivalent required; technical school or coursework in IT/networking a plus 13 years of experience in network installation, cabling, or related field preferred No certification required; willingness to learn and obtain certifications as needed Existing OSHA-10, Scissor Lift, and Fall certifications a plus; willingness to obtain at company expense required About NTT DATA Services: NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is **($x - x/hourly )** . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.