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  • Ground Service Equipment Technician- Automotive and Diesel Mechanic - $20,000 Sign-On Bonus

    United Airlines 4.6company rating

    San Francisco, CA job

    Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Key Responsibilities: Troubleshoot, repair and complete preventative maintenance on Ground Service Equipment (both motorized and non-motorized) Work will include diagnostic testing and repair of gas engines, transmissions, suspension and brake systems Troubleshooting and repair of diesel engines, heavy industrial equipment, including large aircraft air conditioners, air start and ground electrical power units Ground Service Equipment Technicians are represented by the International Brotherhood of Teamsters (IBT) Schedules are bid and awarded according to seniority Salary increases will be administered according to the current IBT/United contract New employees are required to join the union within ninety (90) days of employment There is an initiation fee for joining the union and subsequent monthly union dues which are set by the Local Lodge Qualifications What's needed to succeed (Minimum Qualifications): 24 months of experience with troubleshooting, repair, and maintenance of gas and diesel engines, electrical and hydraulic systems, and motorized equipment Must have a high school diploma, GED or equivalent Must possess a valid state issued driver's license Ability to work any shift assigned (nights, weekends, holidays, and overtime as needed) within 24/7 operation Ability to climb and work from ladders, and/or walk for extended periods Ability to work outdoors in all temperatures and weather conditions Ability to work in an environment with exposure to high noise levels Moderate lifting Computer experience for input and retrieval of data What will help you propel from the pack (Preferred Qualifications): Certificate of completion from an accredited automotive school Experience with motorized equipment supporting airport ground operations The sign-on bonus is exclusively for external candidates, internal applicants are not eligible to receive the sign-on incentive. The starting rate for this role is $40.48. This is also a bonus eligible position (i.e. profit sharing). We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement). United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
    $40.5 hourly 12h ago
  • Information Technology Assurance Specialist

    Mantech 4.5company rating

    Los Angeles, CA job

    MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA. The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Prepare system for operational use and support operational tests. Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices. Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support. Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree. 8+ years total related experience 6+ years of relevant SCI experience. Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire. Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages). Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation). Preferred Qualifications: 3+ years of SAP related experience highly desired. Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired. Clearance Requirements: Current Top- Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
    $75k-109k yearly est. 1d ago
  • Personnel Security Specialist

    Mantech 4.5company rating

    Los Angeles, CA job

    MANTECH seeks a motivated, career and customer-oriented Personnel Security Specialist II to join our team in El Segundo, CA. The Personnel Security Specialist's primary function is to handle personnel security functions in support of the customer's facility and organization. The position will provide “day-today” PERSEC services for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Build and Maintain tracking spreadsheets/databases for customer PERSEC activities. Provide support for the security awareness and education programs. Perform miscellaneous administrative support functions as directed by the contractor site lead and/or the Government Security Representative. Review, track, and monitor security clearance processing activities with appropriate government personnel to achieve appropriate clearance actions. Conduct Defense Central Index of Investigations (DCII), Joint Personnel Access System (JPAS), and SAPNP reviews of candidates being submitted for SAP access. Perform data entry and record checks in the Joint Access Database (JADE) and maintain all customer sponsored personnel access information. Receive and/or transmit classified visit requests as necessary to meet customer needs. Minimum Qualifications: Bachelor's degree; an additional 4 years of experience may be considered in lieu of degree. 6 + years of related experience. 4 + years of relevant SCI experience. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Preferred Qualifications: 2+ years of SAP-related experience. Clearance Requirements: Current Top Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program Information. Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
    $73k-103k yearly est. 2d ago
  • General Manager 3 - Food

    Sodexo 4.5company rating

    Kalkaska, MI job

    Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Share your vision and inspire others by working with Sodexo Healthcare! is located at Kalkaska Medical Center in Kalkaska, MI. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being What You'll Do: create and deliver innovative and enriching cafe experiences for patients, family and staff daily; have oversight of day-to-day operations; collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience; deliver high quality food service; implement and standardize all culinary systems and procedures for healthcare facility; mentor, develop, and retain frontline staff; develop and maintain client and customer relationships. What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring: have a background in food service or culinary management; a strong culinary background in a high-volume environment; menu planning experience and a strong understanding of current culinary trends; proven ability to mentor, train, and coach frontline employees; can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; have exceptional organization, attention to detail, and a self-starter mindset. Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements: Minimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years
    $46k-92k yearly est. Auto-Apply 4d ago
  • Network System Administrator

    Mantech 4.5company rating

    Los Angeles, CA job

    MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA. The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service. Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Interface with local customers and provide IT related support to quickly resolve problems. Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required. Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required. Attend planning and requirements meetings with IT staff, Program Managers and customers as required. Minimum Qualifications: Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree. 6+ years of related experience. 4+ years of relevant SCI experience. Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Preferred Qualifications: 2+ years of SAP-related experience highly desired. Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners. Working knowledge of Microsoft Office (Word, PowerPoint, and Excel). Possess a high degree of originality, creativity, initiative requiring minimal supervision. Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation). Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program. Information Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
    $66k-94k yearly est. 4d ago
  • Acquisition Security Analyst

    Mantech 4.5company rating

    Los Angeles, CA job

    MANTECH seeks a motivated, career and customer-oriented Acquisition Security Analyst II to join our team in El Segundo, CA. The Acquisition Security Analyst II will assist the Government Program Manager with the development and implementation of comprehensive program protection methodologies to protect advanced technology programs throughout the system's lifecycle. Responsibilities include but are not limited to: In-depth lifecycle program analysis to identify critical program information (CPI), Critical System Resources (CSR), and their associated vulnerabilities. Assist with the identification and implementation of countermeasures. Develop and implement a risk management-based program protection plan and strategy. Provide security recommendations to the PM, GSSO, and cognizant security authorities as to the Air Force acquisition and sustainment process. Maintain a working relationship with the PM, Contracting Officer and contractor security officers to ensure a standardized and correct format/process is utilized for all DD Form 254 efforts throughout the acquisition and sustainment lifecycle, in coordination with Program Security Officers. Conduct analysis of foreign intelligence threats against programs involving customer's critical research, sensitive technologies or CPI. Prepare and produce analytical products from numerous resources, to include various databases, to ensure a real-time, tailored product is provided. Write, review, and/or edit Security Classification Guides (SCG), Exposure Contingency Plans (ECP), Managed Access Plans (MAP), Security Operating Procedures (SOPs), System Test Plans (STP) Provide technical analysis and OPSEC support to SMC or AFSPC Special programs and other associated operations, missions, and organizational elements involved in developing system requirements to associated systems RDT&E. Minimum Qualifications: Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree. 10+ years of related experience with acquisition programs 6+ years of experience with SCI programs. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Must have extensive knowledge of the DD Form 254 and how it is incorporated in the Air Force acquisition process. Willingness to travel within the scope of the Program's Area of Responsibility (AOR) (note- could be extensive, and will include both air and ground transportation) Preferred Qualifications: 4+ years of experience with SAR program acquisitions desired. Working knowledge of Microsoft Office (Word, PowerPoint, and Excel) Possess a high degree of originality, creativity, initiative requiring minimal supervision. Have the ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners. Security Clearance: Current Top Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
    $67k-89k yearly est. 4d ago
  • HTM Clinical Systems Engineer- Cybersecurity

    Sodexo 4.5company rating

    Whittier, CA job

    Lifesaving technology, powered by you. Your expertise impacts the lives of others. Invest in your life and the life of others. Invest in Sodexo. Sodexo at PIH Health has a great opportunity for an HTM Clinical Systems Engineer- Cybersecurity located in Whittier, CA primarily. PIH Health Whittier Hospital was founded in 1959 by community members who needed quality healthcare services close to home. The 523-bed hospital has grown into a healthcare system that serves residents of Los Angeles County, Orange County and the San Gabriel Valley region. In addition to the hospital, the Whittier campus is home to the Washington and Wells Medical Office Buildings, a community pharmacy, an outpatient surgery center and the Patricia L. Scheifly Breast Health Center. Typical Knowledge & Skills: Strong Analytical Ability - aggregation of complex data sets, sorting of data into logical segments, identification of relevant data trends, summary of findings, executive-level display of data insights Translation of Data into Strategy - ability to develop core components of a robust strategy with minimal direction, connection of data evidence & outcomes to progress towards defined goals, adjust strategy based on data, identify opportunities for improvement or pivot Strong Understanding of Clinical Workflows - ability to identify impact of a change on patient safety, risk, and/or delivery of patient care including the efficient use of medical technologies, common challenges and risks in the clinical environment, understanding of infection control and safety protocols in the clinical environment, some understanding of key clinical metrics. Software and Server Management - knowledge and experience with hands-on management of highly technical and sensitive hardware and software used to support the delivery of patient care, includes the daily management of key components to ensure high uptime and availability, some experience with the triage and troubleshooting of highly technical scenarios, some ability to oversee the response to both planned and unplanned downtime of key components Change Management - ability to engage stakeholders proactively to plan for change, ability to monitor progress and identify red-flags, ability to empathize and support stakeholder response to change, ability to promote positive outcomes and benefits of change This role combines deep clinical, technical, and cybersecurity expertise to ensure medical technology environments are safe, secure, and aligned with both patient care and business goals. The ideal candidate brings systems engineering principles to real-time problem-solving, working across disciplines to manage cybersecurity risk and promote operational excellence in clinical settings. ****A valid driver's license and acceptable driver's license record check is required.**** What You'll Do: Advise hospital leadership on the selection of medical technologies, with a focus on functionality and cybersecurity. Lead complex projects to connect medical devices to hospital networks securely and efficiently. Manage and monitor IoT security tools, analyze alerts, and develop advanced remediation and patching strategies. Conduct risk assessments and business impact analyses to support informed technology decisions. Oversee data quality and management for asset inventories, ensuring accuracy and completeness. Support cybersecurity audits and regulatory compliance efforts, including HIPAA and Joint Commission. Provide cybersecurity training and guidance to HTM teams and hospital leadership. Represent Sodexo in industry cybersecurity forums and support strategic innovation initiatives. What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring: Bachelor's degree in biomedical engineering, Information Technology, Cybersecurity, or equivalent experience. 3+ years of experience in Healthcare Technology Management with a focus on cybersecurity. Strong understanding of medical device integration, clinical workflows, and network security principles. Hands-on experience with IoT security solutions and medical device risk assessment. Proven ability to lead complex projects across multiple hospital sites. Excellent communication and leadership skills. Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements: Minimum Education Requirement: Bachelor's degree or equivalent experience Minimum Functional Experience: 3 years
    $90k-123k yearly est. Auto-Apply 12h ago
  • Senior Trainer - Artificial Intelligence & Machine Learning

    Revature 3.5company rating

    Plano, TX job

    About the Role: We are seeking a passionate and technically strong Senior Trainer - Artificial Intelligence & Machine Learning to deliver our advanced AI curriculum focused on LLMs, Retrieval-Augmented Generation (RAG), Agentic AI, and end-to-end deployment. The ideal candidate will have a deep understanding of modern AI architectures and the ability to mentor learners in building autonomous, production-grade AI systems - integrating retrieval pipelines, intelligent agents, and deployment workflows across real-world scenarios About Revature: Revature is one of the largest and fastest-growing employers of technology talent across the U.S., partnering with Fortune 500 companies, leading System Integrators, and Government Contractors to identify experienced professionals who can be effective leaders. Key Responsibilities Deliver engaging, project-based sessions on advanced topics in AI, LLMs, and agentic AI development. Train and mentor learners on: Core AI/ML concepts: supervised & unsupervised learning, deep learning, and NLP. Large Language Models (LLMs): transformer architecture, fine-tuning, and prompt optimization Retrieval-Augmented Generation (RAG): vector databases, document retrieval, embeddings, and knowledge-grounded responses. Agentic AI Systems: Designing and orchestrating AI agents capable of autonomous decision-making Using LangGraph, CrewAI, or AutoGen for multi-agent frameworks Integrating external tools, APIs, and reasoning loops for dynamic task execution Understanding memory management, context persistence, and tool use in agent frameworks AI Deployment & MLOps: Building scalable APIs with FastAPI or Flask Model packaging and orchestration with Docker, Kubernetes, and CI/CD pipelines Model tracking, experimentation, and monitoring with MLflow, Weights & Biases, or Vertex AI Pipelines. Cloud AI Integration: deploying and managing systems on AWS (SageMaker), Azure ML, or GCP Vertex AI. Lead hands-on projects where learners build RAG-based chatbots, autonomous AI assistants, and deployed LLM applications. Collaborate on curriculum development to integrate cutting-edge AI research and tools into the training modules. Mentor learners through technical challenges, performance optimization, and model deployment. Keep up to date with LLM, agentic AI, and generative AI innovations to ensure curriculum relevance. Required Skills & Qualifications Experience: 4 to 5+ years in AI/ML engineering, Data Science, Applied NLP, or MLOps roles. Technical Expertise: Proficiency in Python and AI libraries such as PyTorch, TensorFlow, and Transformers (Hugging Face). Strong experience with LLMs, prompt engineering, and fine-tuning. Practical understanding of RAG systems using LangChain and vector databases (e.g., FAISS, Chroma, Pinecone). Hands-on experience in agentic AI frameworks (e.g., CrewAI, AutoGen, LangGraph, or LangChain Agents). Knowledge of tool integration, memory management, and multi-agent orchestration. Experience deploying AI models with FastAPI, Docker, Kubernetes, or cloud-native tools. Familiarity with MLOps pipelines, CI/CD automation, and monitoring frameworks. Exposure to Generative AI APIs such as OpenAI, Anthropic Claude, Google Gemini, or Azure OpenAI. Education: Bachelor's or Master's degree in Computer Science, Data Science, or Artificial Intelligence or similar technical discipline. Excellent communication, mentoring, and technical training skills. Proven experience conducting technical workshops, bootcamps, or corporate AI training programs preferred. Ready to deliver on-site and virtual training. Preferred Skills/Attributes: Certifications in Machine Learning, Generative AI, or Cloud AI services. Experience developing autonomous AI agents and multi-agent ecosystems. Working knowledge of vector search optimization, knowledge graph integration, and RAG performance tuning. Understanding of AI ethics, bias mitigation, and responsible AI deployment. Enthusiasm for teaching and guiding professionals through hands-on AI and MLOps implementations. Equal Opportunity Employer : Revature (“Company”) is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity, national origin, disability, age, genetic information, marital status, veteran status, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, benefits, compensation, and training. If you require accommodation to work, based on any of these protected factors, please notify the Human Resources Department, and the Company will evaluate the request and provide accommodation in accordance with applicable law. We seek to comply with all applicable federal, state, and local laws related to discrimination and will not tolerate interference with the ability of any of the Company's employees to perform their job duties. Our policy reflects and affirms the Company's commitment to the principles of fair employment and the elimination of all discriminatory practices. Note: Work authorization in the country you are applying to is required. Revature does not sponsor work visas
    $64k-82k yearly est. 3d ago
  • Client Experience Specialist

    Encore Technologies 3.9company rating

    Cincinnati, OH job

    Encore is seeking a detail-oriented Client Experience Specialist to manage our high-volume, transactional service engagements. In this role, you will independently own a specific portfolio of small projects and clients. You will be responsible for the execution of Time & Materials (T&M) and Fixed Price implementation work and ensuring our smaller, managed clients receive consistent service. Additionally, you will maintain the master resource schedule to ensure availability data is accurate across the department. This is an operational delivery role designed for someone who excels at process execution, financial tracking, and logistics. It serves as an excellent entry point into the Client Experience team with opportunities for future growth. Responsibilities: Project Management: Small Engagements & T&M • Serve as the primary Project Manager for a portfolio of small, transactional engagements (e.g. T&M blocks, staff augmentation, and hardware deployments). • Manage the administrative lifecycle of these projects from setup to close-out. • Review and approve time entries against project codes to ensure billing accuracy. • Track project burn rates and budgets to prevent overages. • Coordinate scheduling and dispatch for engineers assigned to these engagements. Client Support: • Act as the service-based primary point of contact for a defined list of small recurring service accounts. • Manage standard service renewals and handle routine client inquiries. • Execute standard client outreach (e.g. quarterly email check-ins) to maintain account health. • Triaging incoming client requests and routing them to the appropriate technical teams. Resource Scheduling: • Maintain the master resource schedule for the delivery organization. • Update resource availability based on time-off requests and project allocations. • Verify resource availability before assignments are made to ensure schedule accuracy. • Provide availability reports to management to assist with capacity planning. Other duties as assigned. Qualifications: • 2+ years of experience in project coordination, scheduling, or operations, preferably in an IT or Managed Services environment. • Experience with PSA (Professional Services Automation) tools is required (Experience with Certinia/Financial Force and Salesforce is highly preferred). • Strong proficiency in Microsoft Excel (filtering, VLOOKUPs, Pivot tables) and Office 365. • Ability to manage high volumes of small tasks without losing track of details. • Strong written and verbal communication skills. Physical Requirements: • Prolonged periods sitting at a desk and working on the computer. • Occasional lifting, pushing, pulling up to 15 lbs. • Hybrid position - in office and remote workdays. Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
    $43k-79k yearly est. 4d ago
  • Customer Success Manager

    Encore Technologies 3.9company rating

    Cincinnati, OH job

    As a Customer Success Manager at Encore, you will play a pivotal role, working closely with Account teams, Clients, Service Delivery, and internal teams to ensure continued success with our clients. You will hold a leadership position, collaborating closely with Account teams, clients, and Service Delivery team. Your deep understanding of IT Managed services will play a pivotal role in driving operational excellence, client satisfaction, and strategic improvements within our managed services portfolio. Responsibilities: Program Leadership: • Provide strategic direction and leadership for the IT Managed Services program. • Oversee the planning, execution, and delivery of managed services, ensuring alignment with • organizational objectives. Client Relationship Management: • Build and maintain strong relationships with clients to understand their IT needs and ensure delivery meets or exceeds expectations. • Act as the primary point of contact for client escalations and issue resolution. Service Delivery Excellence: • Define and enforce service level agreements (SLAs) for managed services. • Monitor and optimize service delivery processes to ensure efficiency and quality. • Implement best practices and industry standards for IT service management. Team Collaboration: • Collaborate with cross-functional teams, including technical teams, sales, and support, to ensure seamless service delivery. • Foster a collaborative and high-performance culture within the managed services team. Financial Management: • Manage the financial aspects of the IT Managed Services program, including budgeting, forecasting, and cost optimization. • Ensure the program is financially viable and meets profitability targets. Continuous Improvement: • Identify opportunities for process improvement and innovation within the managed services program. • Implement initiatives to enhance service delivery efficiency and effectiveness. Risk Management: • Proactively identify and mitigate risks related to service delivery, security, and compliance. • Develop and implement risk mitigation plans to ensure uninterrupted service. Other duties as assigned. Qualifications: • Bachelor's degree in Information Technology, Business, or more than 5 years of experience leading managed services clients. (Relevant certifications (e.g., PMP, ITIL) is a plus.) • Proven experience in leadership, particularly in IT managed services. • In-depth knowledge of IT service delivery models, best practices, and emerging trends. • Strong client-facing and interpersonal skills with the ability to build and maintain relationships. • Demonstrated ability to lead and motivate cross-functional teams to achieve program objectives. • Financial acumen with experience in budgeting and financial management. • Strong problem-solving skills and the ability to make informed decisions in a fast-paced environment. • Excellent communication skills, both written and verbal. Physical Requirements: • Prolonged periods sitting at a desk and working on the computer. • Occasional walking between facilities • Occasional liftin pushing, pulling up to 15 lbs. • Hybrid position - in office and remote workdays Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
    $67k-103k yearly est. 4d ago
  • Business Intelligence Engineer

    Comrise 4.3company rating

    Foster City, CA job

    Foster City, CA (On-Site) Contract | 6-12 Months | $90-100/hr About the Role We're an autonomous mobility company building an on-demand, driverless ride-hailing service-and we're looking for a Business Intelligence Engineer to help power the insights behind our safety, operations, and commercial readiness efforts. In this role, you'll partner closely with data scientists, engineers, and operational leaders to build scalable data models, high-impact dashboards, and reliable metrics that support informed, data-driven decisions. What You'll Do Partner with technical and non-technical teams to gather requirements and deliver automated, actionable BI solutions. Design, build, and maintain data models, datamarts, and ETL/ELT pipelines. Collaborate with data scientists and engineers to define consistent and trustworthy metrics. Develop dashboards and visualizations that drive operational insights and support leadership decisions. Enable self-service analytics and promote data literacy across the organization. Ensure reporting best practices-data integrity, validation, documentation, and scalability. Translate business needs into well-structured data assets under fast-paced timelines. Ideal Candidate Profile dbt certification or strong hands-on experience with dbt. Experience with Airflow for workflow orchestration. Strong background in analytics engineering, SQL, and dimensional data modeling. Full-stack BI skill set: ~40-50% dashboarding and ~50-60% backend datamart development. Proven ability to build and maintain datamarts-not just frontend dashboards. Skilled in creating self-serve dashboards and working directly with stakeholders. Must have Looker (not Looker Studio) experience, including LookML modeling. Required Skills 6+ years of relevant industry experience. Degree or background in Computer Science, Engineering, Applied Math, Statistics, or similar. High proficiency in SQL, dbt, and data modeling. Expertise in Looker and BI best practices. Strong communication and collaboration skills. Interview Process Coding Assessment 30-minute Zoom interview with Hiring Manager 1.5-hour technical panel interview
    $90-100 hourly 3d ago
  • Customer Engagement Manager

    Avesta Computer Services 3.6company rating

    Fremont, CA job

    Customer - Our customer offers an enterprise grade, Agentic-AI solution/platform to help customers de-risk, optimize and rationalize their entire application portfolio, based on deep actionable insights. Job Title - Customer Engagement Manager Type - Fulltime Location - Fremont, California, United States As a Customer Engagement Manager, you'll be the connective tissue between and our enterprise customers. You'll lead high-impact implementations - working directly with CIOs, enterprise architects, and engineering leaders to ensure successful deployment, adoption, and measurable outcomes. What You'll Do Lead customer engagements from discovery to realization of value. Translate complex application landscapes into actionable insight and clarity. Partner with IT and business stakeholders to drive portfolio transformation and modernization initiatives. Feed customer insights back into product evolution and roadmap. Who You Are 5-10 years of experience in consulting, enterprise transformation, or technology delivery. Strong problem-solving, client-leadership, and executive-communication skills. Comfortable leading technical discussions with architects and engineers related to cloud environments, data ingestion, and system integrations, with the ability to translate technical detail into business impact for executive audiences. Experienced partnering closely with engineering teams during implementations, validating technical assumptions, troubleshooting issues, and ensuring data quality and platform readiness for end users. Bring a strong strategy and value-realization mindset, with the ability to synthesize platform insights into clear recommendations, business cases, and executive narratives that drive measurable client outcomes. Thrive in fast-moving, high-context environments where your work drives visible impact. Join us in building one of the most consequential enterprise AI companies of this decade.
    $104k-142k yearly est. 2d ago
  • Bilingual Corrections Case Manager

    Banyan Health Systems 3.7company rating

    Miami, FL job

    ESSENTIAL FUNCTIONS Being thoroughly familiar and executing all policies outlined in the federal F.B.O.P. Statement of Work. Completing with residents and individualized reentry plan Providing case management reviews of reentry plan for a full caseload of RRC inmates/residents. Developing and utilizing a network of community resources to assist inmates/residents in their re-integration into the community. Checking Veritracks for those on HC Communicating with federal officials and community resources on behalf of inmates/residents. Conducting program orientation with new arrivals and their family when applicable. Preparing and maintaining all appropriate paperwork such as reentry plans, progress and case notes, contact logs, terminal reports, monthly reports, special incidents, employment verification and release plans. Monitoring a resident's progress to assist in reintegration through home visits and home confinement. Maintaining a resident's file up to date with all required paperwork to include legal, financial, passes and case notes. Conducting field work as assigned to verify inmates employment and residence. Conducting monthly paycheck verifications for each inmate/resident. Ensuring subsistence is properly collected and billing turned in each week and tracking payments. Turning in rent logs. Collecting client subsistence. Being involved in the discipline process: reporting, investigating, conduct hearings for inmates. Completing assignments in a timely manner to include report. Updating Emergency list on a weekly basis Attend staff meetings and Case Manager meetings monthly. Possess and maintain CPR/First Aid Certification. Perform other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Four-year degree in a social, human services, criminal justice or behavioral science program from accredited college or university. A minimum of one year of experience working in human services, corrections, or community-based services. Work experience may be substituted for academic studies exchange one year of work experience in a related field for one year of academic education. Total work experience needed in lieu of the combination of education and work experience is five years. LANGUAGE SKILLS: Ability to read, write and speak in English; Spanish (or other languages) helpful. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedures manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. OTHER SKILLS AND ABILITIES: Computer Skills: word processing and spread sheets; other company specific software; detail-oriented, thorough, accurate, diligent, reputable; meets deadlines and follows good business practices. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand, walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIROMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Job Type: Full-time Work Location: In person
    $24k-32k yearly est. 12h ago
  • Marketing Subject Matter Expert (SME) - Product & Analytics

    360 Technology 3.6company rating

    San Jose, CA job

    Adobe's Digital Experience leads the way in enabling data-driven, personalized marketing-and our internal teams are no exception. Adobe B2B Marketing Organization is seeking a Marketing Subject Matter Expert (SME) to help scale their B2B marketing excellence across Adobe by advancing how they use E2E Adobe Product Suite internally within the B2B marketing business. In this high-impact role, you'll serve as a trusted expert and strategic advisor, enabling teams to use Adobe's own tools more effectively to measure success, optimize experiences, and realize tangible business value. You will influence at every level-connecting data, technology, and strategy-to shape how Adobe markets Adobe. Your expertise will accelerate our transformation, ensuring that every campaign, engagement, and insight delivers measurable business value and deepens Adobe's reputation for innovation in marketing excellence. Responsibilities Act as the internal Subject Matter Expert for the Adobe Marketing Product Suite, including: Adobe Experience Manager (AEM) Adobe Analytics Adobe Target Adobe Journey Optimizer Adobe Campaign Partner with internal stakeholders across Global Marketing, Product Management, and Data teams to design and operationalize strategic enablement programs. Lead value realization initiatives, defining measurable impact frameworks that demonstrate ROI and marketing performance improvement. Build, refine, and socialize success measurement frameworks that align marketing execution with business-level results. Translate analytics insights into practical recommendations supporting personalization, audience engagement, and campaign optimization. Support tool adoption and standardization by developing best practices, enablement materials, and thought leadership content for internal partners. Influence cross-functional teams through data storytelling, workshops, and consultative collaboration to drive alignment and shared success metrics. Contribute to the evolution of Adobe's internal marketing capabilities by identifying process, technology, and strategy gaps and recommending improvements. Required Skills & Qualifications Bachelor's degree in Marketing, Business, Data Analytics, or related field. 6-10 years of experience in digital marketing, marketing technology, or marketing analytics within enterprise or SaaS environments. Proven expertise using and optimizing Adobe Experience Cloud solutions, including: AEM Adobe Analytics Adobe Target Adobe Campaign Adobe Journey Optimizer Strong background in marketing performance measurement, analytics, and ROI/value realization frameworks. Exceptional communication and influence skills, with the ability to bridge marketing, data, and technology teams. Ability to manage complex initiatives independently and drive outcomes through collaboration rather than direct authority.
    $117k-164k yearly est. 4d ago
  • Data Center Lab Manager

    Vdart 4.5company rating

    Dallas, TX job

    Experience in data center operations People management Planning and tracking the upcoming qualifications Expert in Azure Devops power BI and MS Excel Driving PM planning TRR meetings Coordinate with offshore and Onshore team Coordinate with PM and Lab techs for day to day operations Coordinate with MS qual leads about the progress update bugs qual report etc Creating documents based on the new learnings and sharing with the team Identify and suggest the areas of automation Work with Supply Chain and Capacity Planning teams on planning the qualifications of different components DIMMs HDD SATA SSD M 2 NVMe E1 L and E1 S Review priorities between production and spares to create allocation plans for constrained materials Coordinate with Logistics for packing and shipping the SKU to manufacturer Support lab shipping receiving logistics and manage inventory of equipment and materials Good Communication with Customer and internal teams Planning disaster recovery procedures Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems Manage lab as needed and maintain area in accordance with safety standards Manage and maintain test hardware test racks and test equipment in the lab Server Architecture and debugging the server components Ability to troubleshoot and diagnose servers and technical issues Handson experience with cabling power distribution rack mounting and other data center operations Installing and Configuring Windows Ubuntu and CentOS operating systems ISO VHD using WDSSCCM PXE server and USB Installing maintaining and supporting network equipment including VPN Firewalls routers proxy servers switches WAN accelerators SCCMPXE DNS and DHCP Setup and maintenance of small cluster of Virtual Machine hosts hosting 100 Virtual Machines Training sessions within the team Position is 100 in person during business hours Following customer holiday calendar Procuring network equipment and managing network installation Designing and implementing new network solutions andor improving the efficiency of current networks Configuring firewalls routers and switches to maximize network efficiency and security Maximizing network performance through ongoing monitoring and troubleshooting Arranging scheduled upgrades Investigating faults in the network Updating network equipment CISCO Arista Dell to the latest firmware releases Reporting network status to key stakeholders Implementing disaster recovery procedures PowerShell scripting
    $70k-102k yearly est. 1d ago
  • QC Microbiology Data Reviewer and Writer

    TSR Consulting 4.9company rating

    Indianapolis, IN job

    Job Title: QC Microbiology Data Reviewer and Writer Hybrid/Onsite: Onsite Job Type: Contract, W2 Work Schedule: Monday - Friday, Business Hours (Weekends and Holidays as needed) Duration: 12 months+ Job ID: 84025 Key Responsibilities • Perform independent and thorough review of QC microbiology data for completeness, accuracy, and cGMP compliance • Verify raw data, calculations, instrument outputs, electronic records for assays including but not limited to bioburden, sterility, endotoxin, media qualification, and environmental monitoring • Confirm adherence to SOPs, test methods, and approved protocols • Ensure documentation meets ALCOA+ data integrity principles • Identify discrepancies, errors or atypical results and work with analysts to resolve issues and ensure right the first-time documentation • Review EM results and ensure proper escalation of out of trend or excursions findings • Write deviations, CAPAs and revise SOPs • Write monthly / quarterly reports for environmental monitoring • Support internal and external audits by providing clear, complaint documentation Qualifications • Minimum 4 years experience in GMP microbiology laboratory data review • Knowledge of Bioburden, Endotoxin, Sterility, Media qualification, and Environmental Monitoring • Experience in writing and supporting investigations, deviations, or CAPA processes and SOPs. • Experience with Sherpa or other LIMS • Intermediate level MS SharePoint experience • SAP experience preferred Education: • Bachelors degree in microbiology , Biology or Biotechnology or equivalent • Preferred training in Quality systems, cGMP, and Data Integrity
    $50k-66k yearly est. 1d ago
  • Salesforce Project Manager (On-site)

    Kyra Solutions 4.1company rating

    Tallahassee, FL job

    Join Our Team Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees. If you are interested in furthering your career with Kyra and help us improve the way governments serve their citizens, please send your resume, and make sure to include salary expectation, availability, and contact information. You do not want to miss this opportunity! Title: Salesforce Project Manager | Location: Tallahassee, FL | Duration: Long-Term Required Skills and Experience 8+ years as a Project Manager delivering enterprise IT/CRM programs. 3+ years hands-on experience managing Salesforce enterprise projects. Proven track record of writing, implementing, and governing policies and procedures in an enterprise environment. Strong command of Agile/Scrum and Waterfall; experience operating within PMO frameworks. Working knowledge of Salesforce configuration and architecture, integrations (APIs/Middleware), environments, and deployment tools (Change Sets, CI/CD). Familiarity with multiple Salesforce Clouds and AppExchange solutions. Primary Responsibilities Lead end-to-end delivery of Salesforce programs (Sales, Service, Marketing, Experience Cloud, Platform) across multiple business units. Create and maintain Project Governance plans, RAID logs, Change Control procedures, and stage gates aligned to PMO standards. Define and enforce SDLC and release management policies (Dev, QA, UAT, Prod), including deployment checklists, back-out plans, and release calendars. Establish and maintain data governance and security procedures (roles/profiles, SSO, sharing rules, audit trails). Author and regularly update policies, procedures, playbooks, and RACI. Requirements management, approvals, and versioning. Change management (CAB, impact assessment, rollback) Vendor management and third-party integration standards. Testing standards (functional, regression, performance, UAT sign off) Documentation standards (BRD, FSD, Config docs, Test plans, Release notes) Ensure alignment with compliance requirements (e.g., GDPR/CCPA, SOX if applicable) and organizational risk frameworks. Conduct training and enablement sessions to embed new procedures across business and technology teams. Serve as the primary point of contact for business stakeholders, PMO, architects, admins, developers, QA, and vendors. Facilitate roadmap planning, sprint ceremonies, and executive steering meetings; produce clear and concise status reports, KPIs, and dashboards. Implement post implementation reviews and lessons learned, updating policies and procedures accordingly. Champion process improvements, automation opportunities, and Salesforce best practices. Certification Salesforce: Administrator (ADM 201), Platform App Builder, or relevant Cloud certifications. (Preferred) Project/Agile: PMP, PRINCE2, CSM/PMI ACP. (Preferred) Governance/Compliance (nice to have): ITIL Foundation, COBIT, or Data Privacy certifications. (Preferred) Education Bachelors degree in Information Technology, Computer Science, Business, or related field. Why Kyra? Founded in 1997, Kyra Solutions is a national leader of transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA. Because of our dedication to our employees, we have won one of the Best Companies to Work for in Florida 2 years in a row by Florida Trend magazine. Kyra has won other numerous awards including the coveted INC magazine s one of America s Fastest Growing Companies several years in a row. Kyra s commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch. Background & References Verifiable professional references will be required along with the resume; however, references will be checked/contacted after the interview and before the project starts. Level two background check will be done on the selected candidate for employment, criminal (State & Federal), education, and others as mandated by the client. Please make sure your resume and all other information provided are accurate. Any misrepresentation will mean permanent disqualification by the client. Equal employment opportunity employer.
    $70k-97k yearly est. 4d ago
  • Mail Processor -- SANDC5693566

    Compunnel Inc. 4.4company rating

    Los Angeles, CA job

    The Mail Processor will be responsible for receiving, sorting, and processing incoming packages in a fast-paced environment. This role requires strong customer service skills, the ability to work independently, and the physical capability to lift and move packages throughout the shift. The ideal candidate is a self-starter who can stay organized, follow procedures, and maintain a positive attitude. Key Responsibilities: Receive, sort, and process incoming packages. Handle packages safely and efficiently throughout the workflow. Perform extensive lifting, standing, and walking as part of daily duties. Coordinate with team members as needed to complete assigned tasks. Follow proper handling procedures for heavy items, requesting assistance when required. Required Skills: Strong customer service skills. Self-starter with the ability to work independently. Ability to lift up to 50 lbs (assistance available for heavier items). Ability to stand and walk for extended periods. Basic understanding of package handling procedures.
    $42k-50k yearly est. 4d ago
  • Business Level Bilingual Mandarin - Dispatch Specialist - Fulltime and Onsite - Hayward, CA (No Experience Needed)

    Comrise 4.3company rating

    Hayward, CA job

    Job Title: Business Level Bilingual Mandarin - Dispatch Specialist - Hayward, CA (No Experience Needed) Term: Full time and Permanent Working hours: 5am - 2pm (Weekend need to be available) Pay Ranges: $21.00/hr to $22.00/hr Benefit details 401K match is 4% after 6 months, PTO: 10 days per year, Sick Leave: 5 days, Medical/vision/dental insurance all provided with different plan options Benefits start 1st of month after 60 days. Overview We are seeking a highly organized and proactive Dispatch Specialist to join our dynamic operations team. In this critical role, you will be the central hub of communication for our Delivery Service Partners (DSPs) and drivers, ensuring the efficient execution of daily routes and the highest standards of delivery performance. Your ability to solve problems in real-time, monitor key metrics, and support our field team will be essential to our success. Key Responsibilities: Route Management & Dispatch: Schedule and dispatch DSPs and drivers to assigned routes based on induction schedules, customer demands, and on-the-fly requests. Real-Time Driver Support: Provide live support to drivers during delivery hours, assisting with exception handling, navigation issues, and delivery problems to ensure successful first-attempt deliveries. Performance Monitoring & Training: Monitor driver performance against company standards, including photo quality and delivery success rates. Partner with management to coach and train drivers on best practices as outlined in the company delivery guide. Issue Resolution & Communication: Proactively contact drivers, DSPs, and recipients via softphone (calls/text) and company-provided systems to verify and resolve delivery issues, ensuring accuracy and customer satisfaction. Field Support & Escalation: Periodically conduct ride-alongs with drivers within assigned territories to directly observe, diagnose, and resolve chronic delivery problems. Delivery Failure Analysis: Meticulously monitor, review, and validate the reasons for all failed delivery attempts. Work with drivers to address and correct any discrepancies in their reporting. Returns Processing: Efficiently process all returned undeliverable packages at the sorting center to facilitate valid redelivery attempts or final disposition. Team Collaboration: Assist management with DSP and driver recruitment, screening, onboarding, and performance monitoring activities. Qualifications & Skills: HS diploma or equivalent required; associate or bachelor's degree is a plus. Proven experience in a dispatch, logistics, or fleet coordination role. Exceptional communication and interpersonal skills, with the ability to relay information clearly and calmly under pressure. Strong problem-solving abilities and a proactive approach to identifying and resolving issues. Tech-savvy, with proficiency in using laptops, dispatch software, and communication tools (softphones, SMS). Ability to analyze data and driver metrics to identify trends and areas for improvement. Highly organized with the ability to manage multiple tasks and priorities simultaneously. Willingness to periodically conduct ride-alongs in the field. A valid driver's license is required.
    $21-22 hourly 4d ago
  • International Logistics Manager

    Private Company 4.3company rating

    Whittier, CA job

    The International Logistics Manager is responsible for overseeing and optimizing the movement of goods across international borders, ensuring compliance with trade regulations, cost efficiency, and on-time delivery. This role requires advanced knowledge of global transportation modes, customs regulations, and supplier management, as well as the ability to lead a high-performing team in a fast-paced, global supply chain environment. Key Responsibilities Strategic Logistics Planning • Develop and implement global logistics strategies to support company growth, reduce costs, and improve service levels. • Identify and negotiate with international carriers, freight forwarders, and 3PL partners to secure optimal shipping solutions. • Analyze transportation market trends to anticipate cost fluctuations and capacity constraints. Operational Management • Oversee import and export operations, ensuring compliance with international trade laws, Incoterms, and customs requirements. • Manage multi-modal transportation (ocean, air, rail, truck) for raw materials and finished goods. • Coordinate with internal teams, suppliers, and customers to ensure smooth shipment scheduling and accurate documentation. • Resolve complex shipment delays, customs issues, and supply chain disruptions. Compliance & Documentation • Ensure all shipments comply with applicable trade agreements, such as FLEGT, CITES, and Free Trade Agreements • Maintain accurate records for customs audits and internal reporting. • Oversee the preparation and verification of commercial invoices, packing lists, certificates of origin, and export licenses. * Understand U.S. Customs and Border Protection (CBP) requirements, including Harmonized Tariff Schedule (HTS) classification and duty rates. • Be aware of Importer of Record (IOR) responsibilities for documentation and duty payment. • Know entry filing requirements such as CBP Entry Summary (Form 7501). • Comply with Partner Government Agencies (PGA) rules such as FDA, USDA/APHIS, EPA, etc. • File Importer Security Filing (ISF / '10+2') at least 24 hours before vessel loading. Team Leadership & Vendor Management • Lead and mentor a team, setting performance goals and fostering a culture of continuous improvement. • Build and maintain strong relationships with carriers, freight forwarders, customs brokers, and port authorities. • Negotiate freight rates, service terms, and performance agreements. Performance Monitoring & Continuous Improvement • Track KPIs such as on-time delivery, freight cost per unit, and customs clearance time. • Implement process improvements to increase efficiency, reduce costs, and minimize risks. • Leverage logistics software and ERP systems for real-time visibility and reporting. Qualifications • Bachelor's degree in Supply Chain Management, International Business, Logistics, or related field; Master's degree preferred. • 5-7 years of progressive experience in international logistics or global supply chain management. • In-depth knowledge of customs regulations, global trade compliance, and shipping documentation. • Proven success in vendor negotiations, contract management, and freight optimization. • Strong leadership skills with experience managing multi-cultural teams. • Proficiency in ERP systems (SAGE preferred) and logistics platforms • Excellent communication, problem-solving, and analytical skills. Core Competencies • Global Trade & Compliance Expertise • Strategic Thinking & Cost Optimization • Crisis Management & Problem Resolution • Negotiation & Contract Management • Cross-Cultural Communication Skills • Data-Driven Decision Making
    $84k-124k yearly est. 2d ago

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