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  • Senior Mechatronics & Robotics Technician

    Amazon Stores 4.7company rating

    Perrysburg, OH job

    About Maintenance at Amazon Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey! About the Role: As a Senior Mechatronics & Robotics Technician, you will lead service technicians in the installation and repair of automated packaging and distribution equipment. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train and mentor service technicians and contract technicians. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety! Please note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment. Key job responsibilities Key job responsibilities include, but are not limited to: - Promote a safe working environment by following all safety procedures - Maintain and troubleshoot all conveyor systems in the building - Maintain and oversee facility equipment, such as Fire Life Safety (FLS) systems - Lead a team of service technicians and develop training plans - Lead and audit preventative maintenance procedures - Install, maintain, and troubleshoot relay logic, ladder diagrams, control components, photo-eyes, motor starters, limit switches, proximity sensors, solenoids, etc. - Create and close out work orders with data including labor hours, equipment maintenance, and parts used - Maintain a positive working relationship across all of the Amazon Operations facility - Develop job plans for emergency repair of critical assets - Oversee vendors making planned and emergency repairs - Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation - Climb ladders and gangways safely and without limitation - Regular bending, lifting, stretching, and reaching both below the waist and above the head - Engage in full manual dexterity in both hands and wrists BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience - 4+ years of conducting predictive and preventative maintenance procedures experience - 4+ years of repairing material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment experience - 4+ years of reading blueprints and electrical schematics experience - 4+ years of demonstrating safety standards experience - 4+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience - High school or equivalent diploma - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in automated conveyors systems and controls, electrical and electronic principles, preventative maintenance procedures, blueprint and schematic reading, industrial electrical, industrial controls, industrial electronics, Programmable Logic Control (PLC) programs, National Electrical Code (NEC), work order management - 4+ years of knowledge with electrical and electronic principles PREFERRED QUALIFICATIONS- Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field - 2+ years apprenticeship or equivalent experience in the Mechanical or Electrical field - Experience acting in a shift lead capacity that supports, trains, and mentors less experienced technicians - Experience with MHE safety standards in accordance with Original Equipment Manufacturer (OEM) - Able to troubleshoot basic input and output function of building operations - Continuous improvement mindset - Willingness to learn and grow within Amazon RME - Experience working with multiple stakeholders (Operations, Safety, etc.) to coordinate complex maintenance activities - 2+ years of experience working with Programmable Logic Controller (PLC) based controls systems - 2+ years of experience with robotic operation and maintenance - Project Management experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $73,500/year in our lowest geographic market up to $105,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $73.5k-105.6k yearly 5d ago
  • Ground Service Equipment Technician- Automotive and Diesel Mechanic - $20,000 Sign-On Bonus

    United Airlines 4.6company rating

    San Francisco, CA job

    Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Key Responsibilities: Troubleshoot, repair and complete preventative maintenance on Ground Service Equipment (both motorized and non-motorized) Work will include diagnostic testing and repair of gas engines, transmissions, suspension and brake systems Troubleshooting and repair of diesel engines, heavy industrial equipment, including large aircraft air conditioners, air start and ground electrical power units Ground Service Equipment Technicians are represented by the International Brotherhood of Teamsters (IBT) Schedules are bid and awarded according to seniority Salary increases will be administered according to the current IBT/United contract New employees are required to join the union within ninety (90) days of employment There is an initiation fee for joining the union and subsequent monthly union dues which are set by the Local Lodge Qualifications What's needed to succeed (Minimum Qualifications): 24 months of experience with troubleshooting, repair, and maintenance of gas and diesel engines, electrical and hydraulic systems, and motorized equipment Must have a high school diploma, GED or equivalent Must possess a valid state issued driver's license Ability to work any shift assigned (nights, weekends, holidays, and overtime as needed) within 24/7 operation Ability to climb and work from ladders, and/or walk for extended periods Ability to work outdoors in all temperatures and weather conditions Ability to work in an environment with exposure to high noise levels Moderate lifting Computer experience for input and retrieval of data What will help you propel from the pack (Preferred Qualifications): Certificate of completion from an accredited automotive school Experience with motorized equipment supporting airport ground operations The sign-on bonus is exclusively for external candidates, internal applicants are not eligible to receive the sign-on incentive. The starting rate for this role is $40.48. This is also a bonus eligible position (i.e. profit sharing). We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement). United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
    $40.5 hourly 1d ago
  • Senior Line Engineer

    United Airlines 4.6company rating

    Los Angeles, CA job

    Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities Senior Line Engineers are part of a service engineering team that provide 24/7 engineering technical support for United Airlines Worldwide fleet of operational aircraft to ensure the timely return to service. Provide engineering support for a wide range of aircraft systems, maintenance programs, engines as well as operational engineering functions. Studies, analyzes, and seeks solutions to problems related to the design, operation, maintenance, performance, modification, or repair of aircraft, and their components. Uses a structured, logical, and analytical approach in problem solving. Defines maintenance program, configuration, and serviceability criteria ensuring safe and legal operations. Analyzes and implements regulatory requirements. Evaluates the effects of modifications or new equipment on reliability and performance. Evaluates the benefits of the cost impact of a fleet decision to ensure an optimum balance of cost, asset utilization, quality, and reliability. Authors, designs, tests, and manages projects. Communicates with customers on technical issues, work scope recommendations, and failure investigations. Interfaces with internal and external organizations regarding specific aircraft and component issues. This position leads and develops potentially complex solutions and implementation plans, project justification, cost/benefit analysis, management of project implementation, technical support, and obtaining FAA approvals as required. Coordinate work with other operational groups to ensure airworthiness, safety, regulatory compliance, operational reliability, and operational efficiency. Organize and manage the priorities for assigned responsibilities and accomplish the work processes to meet all the deliverables for operational needs, projects, and program changes/technical specification revisions. Shifts are dependent on work location and assignment and will be designated during the interview process as required. It is important to note that shifts may change based on the needs of the operation. Work Schedule: 7.00pm PST- 6.30am PST Qualifications What's needed to succeed (Minimum Qualifications): Bachelor's degree or related experience in Engineering (Mechanical, Electrical, Aerospace), related technical field or equivalent relative work experience Senior Line Engineer I: 5-8 years Senior Line Engineer II: 8 years + Ability to interpret complex and technical Engineering and OEM documents. Highly detailed level project development and management for regulatory compliance modifications, and overall ownership of specific systems Must have the ability to communicate detailed, technical information under time-bound and stressful situations. Successful candidate will have working knowledge of airline or OEM operations. Knowledge of Code of Regulations (CFRs), airworthiness design and substantiation criteria, aircraft and equipment design and operational characteristics Must be available to work any shift including nights and weekends as well as holidays. Must be legally authorized to work in the United States for any employer without sponsorship. Successful completion of interview required to meet job qualification. Reliable, punctual attendance is an essential function of the position. What will help you propel from the pack (Preferred Qualifications): OEM Structural Repairs for Engineers Training (Boeing/Airbus) with portfolio of designing major repairs for aircraft structures; metallic or composite Work within specific ATA Airline Chapters Airline or Industry experience with general ATA Chapters which could encompass, aircraft systems, structures, power plant and avionics disciplines Excellent communication and technical writing ability Knowledge of FARS (specifically parts 21, 25, 26, 43, 121, & 145) CATIA/AUTOCAD experience The base pay range for this role is $97,945.00 to $133,540.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
    $97.9k-133.5k yearly 3d ago
  • Project Manager

    Mantech 4.5company rating

    San Diego, CA job

    MANTECH seeks a motivated, career and customer-oriented Project Manager to join our team onsite in San Diego, CA. This is an onsite position. Join the Navy's Continuous Training Environment (NCTE) program and contribute to the evolution of warfighter readiness. We provide critical engineering and technical expertise for the U.S. Navy's premier Live, Virtual, Constructive (LVC) training capability. Our work involves seamlessly integrating live training with synthetic systems to create highly realistic and complex global training environments. We also drive the development of advanced representations for joint, theater, and national systems, and model new weapons technologies and emerging threats, ensuring our forces are prepared for any challenge. Responsibilities include but are not limited to: Lead and coordinate the scoping, technical requirements gathering, estimating, and planning for single or multiple projects or work streams Coordinate systems development for major applications, define project requirements including information and data needs, business analysis and programming Coordinate all meetings and interface with business units, staff and service providers Direct and manage project development from beginning to end while defining the project scope, goals and deliverables ·Determine if external consultants or contractors should be added to the internal project and/or development team(s) in order to successfully complete the project Daily Management and coordination of all technical and logistical aspects of a project including timelines, risks, risk mitigation strategies, action items and change requests Minimum Qualifications: Bachelors degree and 7+ years of relevant Project Management experience, OR an Associates degree and 10+ years of relevant Project Management experience, OR a High School Diploma and 13+ years of relevant Project Management experience Experience with planning and developing project schedule Experience with resource management Experience with managing cost, schedule, and performance Preferred Qualifications: PMP Certification Prior experience with Navy Prior experience with Navy Continuous Training Environment program. Clearance Requirements: US Citizenship required and an Active Secret Security clearance Physical Requirements: Up to 25% travel required or as needed Must be able to remain in a stationary position 50% Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
    $94k-136k yearly est. 4d ago
  • Engineering Manager, AI Developer Technology

    Nvidia 4.9company rating

    Santa Clara, CA job

    We are now looking for an AI Developer Technology Engineering Manager: Join our global Developer Technology (DevTech) team at NVIDIA, where we drive innovation and enhance the value of our platforms for developers. As a key member of our AI DevTech team, you'll lead a team of highly skilled engineers accelerating end-to-end performance of real-world Deep Learning and Machine Learning applications and developing novel algorithms to optimally leverage Nvidia hardware. Application examples are Large Language Models (LLMs), Computer Vision, Speech, Recommender Systems, and Multimodal architectures. As a Developer Technology Manager, you'll define and lead strategic technical initiatives, setting short- and long-term goals for your team. You'll work closely with customers as well as NVIDIA Research, hardware, and software teams to drive innovation and advance the state-of-the-art in accelerated Deep Learning and Machine Learning. Your team will focus on optimizing performance of complex parallel algorithms and workloads on NVIDIA platforms, including GPU, CPU, and interconnects. What you'll be doing: Lead your team to optimize and develop algorithms for Machine Learning and Deep Learning applications Define and drive technical initiatives to advance the state-of-the-art in accelerated Deep Learning and Machine Learning applications Collaborate with research, hardware, and software teams to influence the design of next-generation hardware, software, and programming models Develop and communicate technical solutions to external and internal collaborators, including technical design decisions and project plans Hire the best talent to join your team, promoting a diverse and skilled team that can tackle complex technical challenges Coach and grow your team, promoting a culture of engineering excellence and idea proliferation What we need to see: An MS or PhD in Computer Science, Computer Engineering, or in a related computationally focused science or engineering degree (or equivalent experience). 8+ overall years of relevant experience with 5+ years in a technical role and 3+ years of experience in an engineering leadership role. In-depth expertise in linear algebra and performance optimization of Deep Learning training and inference Background in parallel programming, e.g., CUDA, OpenMP, MPI, pthreads, etc. Programming fluency in C/C++ with a deep understanding of algorithms and software development. Knowledge of CPU and GPU architecture fundamentals and low-level performance optimizations Excellent written and presentation skills. Proven track record of planning and leading critical initiatives. Ways to stand out from the crowd: A PhD in a relevant field Expertise in LLMs, multimodal model architecture and performance optimizations of relevant computational primitives Proven experience with recruiting top talent. What's DevTech? We are a global organization whose mission is to drive innovation we see in the market towards our products. As recognized specialists across many domains, our work makes valuable contributions in two important ways. Our solutions are at the forefront of technology, advancing NVIDIA's leadership in accelerated computing. Our discoveries generate learnings that benefit the Developer Community and provides guidance to help make our products better. NVIDIA's success in the advancement and availability of Artificial Intelligence has created incredible growth across the Company, and Developer Technology Engineering has been steadily growing to meet the demands for our services. We now have need for a leader to join and help continue our momentum. NVIDIA is widely considered to be one of the technology world's most desirable employers with some of the most forward-thinking and hardworking people in the world working here. If you love building and mentoring a team and are highly technical and enthusiastic about Deep Learning and GPU accelerated AI performance optimizations, we want to hear from you! #LI-Hybrid Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 224,000 USD - 356,500 USD. You will also be eligible for equity and benefits. Applications for this job will be accepted at least until November 2, 2025.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
    $119k-154k yearly est. Auto-Apply 2d ago
  • Senior Director, PCB and PCBA Group Leader

    Nvidia 4.9company rating

    Santa Clara, CA job

    NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It's a unique legacy of innovation that's fueled by great technology-and amazing people. Today, we're tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what's never been done before takes vision, innovation, and the world's best talent. As an NVIDIAN, you'll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. What you will be doing: Partner with Design Engineering to drive the end-to-end roadmap for PCB and PCBA technologies across all NVIDIA product lines, from early R&D through mass-production readiness. Lead strategic sourcing, quality, delivery, and commercial management of the global PCB supply base, ensuring capability, resilience, and readiness for rapid growth. Develop and implement technical plans and programs that advance PCB and PCBA technologies in both the short and long term, ensuring suppliers have the capacity and capability to support mass-production volumes. Plan and execute advanced R&D programs for next-generation PCB and PCBA/SMT technologies including materials, interconnect structures, and assembly processes to achieve high yields, strong reliability, and readiness for Data Center, Networking, Gaming, and Automotive products. Partner closely with U.S. and Israeli Hardware and Signal Integrity teams to anticipate and support PCB, PCBA, and SMT requirements early in the design cycle. Partner with leading PCB fabricators and material suppliers to shape next-generation technologies, guide their development roadmaps, and qualify new processes and materials for reliable mass production. Select, pre-qualify, secure capacity, and allocate market share for PCB suppliers across NPI and mass-production demands. Manage all engineering and NPI quick-turn PCB/PCBA builds, ensuring industry-leading cycle times, quality, and predictability. What we need to see: B.S. or higher in Materials Science, Chemistry, Electrical Engineering, or related technical discipline or equivalent experience. 20+ overall years of experience across PCB and PCBA/SMT technologies, including at least 10 years leading large, global, cross-functional engineering or manufacturing technology organizations. Demonstrated mastery of PCB technology development including laminate systems, interconnect structures, HDI/multilayer stackups, fabrication processes, and reliability engineering. Strong hands-on background in PCBA and SMT manufacturing, including solder materials, adhesives, underfill, thermal materials, stencil and reflow processes, DFM/DFT, SPC, FA, and high-reliability assembly. Proven experience managing and developing global PCB supply bases, including technology roadmaps, qualifications, quality programs, capacity strategies, and supplier performance management. Experience supporting high-reliability markets (Automotive, Aerospace, Defense, Medical) with rigorous process control and reliability requirements is a strong plus. Established ability to partner deeply with Hardware, Signal Integrity, and Reliability Engineering teams, both domestic and offshore, with a track record of solving complex design-to-build challenges. Demonstrated success operating at executive scale strong leadership presence, clear communication, decisive problem solving, and the ability to influence senior stakeholders across Engineering, Operations, and Suppliers. A builder's mindset with high motivation, strong analytical thinking, creativity, and a passion for developing new technologies and elevating global manufacturing capability. With competitive salaries and a generous benefits package, we are widely considered to be one of the technology world's most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. Are you creative and autonomous? Do you love a challenge? If so, we want to hear from you. Come, join our growing team and help us build the scalable communication platforms driving our success in this multifaceted and quickly growing field. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 292,000 USD - 442,750 USD. You will also be eligible for equity and benefits. Applications for this job will be accepted at least until November 24, 2025.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
    $215k-301k yearly est. Auto-Apply 5d ago
  • Information Technology Assurance Specialist

    Mantech 4.5company rating

    Los Angeles, CA job

    MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA. The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Prepare system for operational use and support operational tests. Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices. Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support. Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree. 8+ years total related experience 6+ years of relevant SCI experience. Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire. Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages). Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation). Preferred Qualifications: 3+ years of SAP related experience highly desired. Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired. Clearance Requirements: Current Top- Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
    $75k-109k yearly est. 2d ago
  • Personnel Security Specialist

    Mantech 4.5company rating

    Los Angeles, CA job

    MANTECH seeks a motivated, career and customer-oriented Personnel Security Specialist II to join our team in El Segundo, CA. The Personnel Security Specialist's primary function is to handle personnel security functions in support of the customer's facility and organization. The position will provide “day-today” PERSEC services for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Build and Maintain tracking spreadsheets/databases for customer PERSEC activities. Provide support for the security awareness and education programs. Perform miscellaneous administrative support functions as directed by the contractor site lead and/or the Government Security Representative. Review, track, and monitor security clearance processing activities with appropriate government personnel to achieve appropriate clearance actions. Conduct Defense Central Index of Investigations (DCII), Joint Personnel Access System (JPAS), and SAPNP reviews of candidates being submitted for SAP access. Perform data entry and record checks in the Joint Access Database (JADE) and maintain all customer sponsored personnel access information. Receive and/or transmit classified visit requests as necessary to meet customer needs. Minimum Qualifications: Bachelor's degree; an additional 4 years of experience may be considered in lieu of degree. 6 + years of related experience. 4 + years of relevant SCI experience. Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents. Preferred Qualifications: 2+ years of SAP-related experience. Clearance Requirements: Current Top Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program Information. Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
    $73k-103k yearly est. 3d ago
  • Senior Architect, AI Solutions Engineering

    Nvidia 4.9company rating

    Santa Clara, CA job

    NVIDIA is seeking an AI Solutions Architect to join its Infrastructure Planning and Process Team! This role will focus on the extensive scale-up of key AI solutions for NVIDIA's internal cloud infrastructure. IPP (Infrastructure, Planning and Process) is a global organization within NVIDIA, working closely with various teams such as Graphics Processors, Mobile Processors, Deep Learning, Artificial Intelligence, and Driverless Cars to meet their infrastructure needs. The cloud services support nearly half a million automated jobs daily on five thousand servers, enhancing the productivity of thousands of NVIDIA software developers worldwide. The cloud hosts a diverse mix of machines and devices with various operating systems (Windows/Linux/Android) and hardware platforms, including NVIDIA GPUs and Tegra processors. As an AI Solutions Architect, you will manage the tools NVIDIAns use to deliver solutions quickly, and identify any gaps in these tools. You will also understand overall movement of data in the entire platform, identifying bottlenecks, defining solutions, developing key pieces, writing APIs, and owning deployment. You will collaborate with internal and external development teams to discover opportunities and solve complex problems. Your role will also involve guiding engineers in solving complex problems, developing acceptance tests, and reviewing their work and test results. Exceptional technical leadership, communication, organizational, and analytical skills are required, along with a passion for solving large and complex problems, e.g. Peta Bytes of fast storage, Million cores, 100,000 builds and 100,000 tests. What you'll be doing: Serve as an Architect developing internal AI systems used by thousands of NVIDIANs globally. Identify gaps and issues and resolve ones are better suited for AI solutions versus conventional approaches. Further divide the AI category into 'buy versus build' options by researching available tools in the market. Align with teams across Nvidia to establish overall AI system goals and break them down into specific objectives for each sub-system. Drive, motivate, convince, and mentor sub-system leads to achieve improvements with agility and speed. Identify performance bottlenecks and optimize the speed and cost efficiency of AI development and testing systems. Drive the planning of software/hardware capacity, covering both internal and public cloud, addressing the balance between time and utilization. Introduce technologies enabling massively parallel systems to improve turnaround time by an order of magnitude. Collaborate with AI product vendors to gain deep insights of the AI industry, and share them with leaders and developers internally. What we need to see: BS EE/CS or equivalent experience with 10+ years of systems software development with at least 1 year of experience in developing/exploring AI. Development with Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), Fine-Tuning LLMs, AI Agentic workflows, LangChain, LangGraphs, and Cascading models. Experience in deploying in hybrid, multi-cloud architecture and edge computing. Extensive experience architecting and shipping large-scale distributed software systems. Ability to identify gaps and bottlenecks, and develop solutions to optimize performance. Strong programming and software development skills in JAVA, Python, Shell-script along with good understanding of distributed systems and REST APIs. Experience in working with SQL/NoSQL database systems such as MySQL, Cassandra, MongoDB or Elasticsearch. Excellent knowledge and working experience with Docker containers and Virtual Machines. Good background of Cloud technologies like: OpenStack, Docker, Kubernetes, Chef/Puppet, Hadoop/Ceph/SwiftStack, LXC, Git, Perforce, JFrog, Kafka. Ability to work across organizational boundaries optimally to improve alignment and productivity between teams in a multi-national, multi-time-zone corporate environment. Ways to stand out from the crowd: MS or PhD in EE/CS Depth in AI, Machine Learning and Deep Learning algorithms and techniques. Strong collaborative and interpersonal skills, with a consistent record of guiding and influencing others in dynamic environments. Experience developing large-scale software systems using service-oriented architecture under real-time performance requirements. Background in designing high-performance, scalable software systems with a strong focus on hardware cost optimization. With competitive salaries and a generous benefits package, we are widely considered to be one of the technology world's most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us and, due to unprecedented growth, our best-in-class engineering teams are rapidly growing. If you're a creative and autonomous engineer with a real passion for technology, we want to hear from you. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 184,000 USD - 287,500 USD for Level 4, and 224,000 USD - 356,500 USD for Level 5. You will also be eligible for equity and benefits. Applications for this job will be accepted at least until July 29, 2025.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
    $153k-207k yearly est. Auto-Apply 3d ago
  • Mechatronics & Robotics Technician

    Amazon Stores 4.7company rating

    Perrysburg, OH job

    About Maintenance at Amazon Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey! About the Role As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain, and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety! Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days) Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting (*****************************) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue (**********************) and you will have 7 days to record your interview. Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Please note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment. Key job responsibilities Key job responsibilities include, but are not limited to: - Promote a safe working environment by following all safety procedures - Complete preventative maintenance routines with proper documentation - Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE) which includes belts, motors, photo-eyes, relays, and more - Maintain a positive working relationship across all of the Amazon Operations facility - Track and store department inventory - Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation - Climb ladders and gangways safely and without limitation - Regular bending, lifting, stretching, and reaching both below the waist and above the head - Engage in full manual dexterity in both hands and wrists BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience - 2+ years of conducting predictive and preventative maintenance procedures experience - 2+ years of repairing material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment experience - 2+ years of reading blueprints and electrical schematics experience - 2+ years of demonstrating safety standards experience - 2+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience - High school or equivalent diploma - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS- Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards - Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field - 2+ years apprenticeship or equivalent experience in the Mechanical or Electrical field - Able to troubleshoot basic input and output function of building operations - Continuous improvement mindset - Willingness to learn and grow within Amazon RME - 2+ years of experience working with Programmable Logic Controller (PLC) based controls systems - 2+ years of knowledge with electrical and electronic principles - Experience with robotic operation and maintenance Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $56,680/year in our lowest geographic market up to $76,024/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $56.7k-76k yearly 5d ago
  • Client Experience Specialist

    Encore Technologies 3.9company rating

    Cincinnati, OH job

    Encore is seeking a detail-oriented Client Experience Specialist to manage our high-volume, transactional service engagements. In this role, you will independently own a specific portfolio of small projects and clients. You will be responsible for the execution of Time & Materials (T&M) and Fixed Price implementation work and ensuring our smaller, managed clients receive consistent service. Additionally, you will maintain the master resource schedule to ensure availability data is accurate across the department. This is an operational delivery role designed for someone who excels at process execution, financial tracking, and logistics. It serves as an excellent entry point into the Client Experience team with opportunities for future growth. Responsibilities: Project Management: Small Engagements & T&M • Serve as the primary Project Manager for a portfolio of small, transactional engagements (e.g. T&M blocks, staff augmentation, and hardware deployments). • Manage the administrative lifecycle of these projects from setup to close-out. • Review and approve time entries against project codes to ensure billing accuracy. • Track project burn rates and budgets to prevent overages. • Coordinate scheduling and dispatch for engineers assigned to these engagements. Client Support: • Act as the service-based primary point of contact for a defined list of small recurring service accounts. • Manage standard service renewals and handle routine client inquiries. • Execute standard client outreach (e.g. quarterly email check-ins) to maintain account health. • Triaging incoming client requests and routing them to the appropriate technical teams. Resource Scheduling: • Maintain the master resource schedule for the delivery organization. • Update resource availability based on time-off requests and project allocations. • Verify resource availability before assignments are made to ensure schedule accuracy. • Provide availability reports to management to assist with capacity planning. Other duties as assigned. Qualifications: • 2+ years of experience in project coordination, scheduling, or operations, preferably in an IT or Managed Services environment. • Experience with PSA (Professional Services Automation) tools is required (Experience with Certinia/Financial Force and Salesforce is highly preferred). • Strong proficiency in Microsoft Excel (filtering, VLOOKUPs, Pivot tables) and Office 365. • Ability to manage high volumes of small tasks without losing track of details. • Strong written and verbal communication skills. Physical Requirements: • Prolonged periods sitting at a desk and working on the computer. • Occasional lifting, pushing, pulling up to 15 lbs. • Hybrid position - in office and remote workdays. Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
    $43k-79k yearly est. 5d ago
  • Executive Editor, HCP Omnichannel Content

    TSR Consulting 4.9company rating

    Atlanta, GA job

    **Please only local candidates to Atlanta GA 83738 TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence. Our client, a leading medical publishing company is hiring an Executive Editor, HCP Omnichannel Content for a 6+ months RTH contracting assignment. Must have skills: Bachelors degree in Journalism, Communications, Marketing, Design or a related field Minimum of 3 years of experience in digital content ideation and development Strong storytelling skills and creative thinking about how to engage audiences Understanding of how to use AI to help drive optimal creation Experience with a variety of content types: text, imagery, multimedia, interactive and channel-drive types (e.g., social) Deep knowledge of health and medical topics, ideally with some familiarity with healthcare professional needs Preferred skills: Demonstrated strong content judgement Advanced editing and storytelling skills Curiosity about audiences, ideas and information Ability to interpret and explain statistical data Pay: $47-48/hour W2 Location: Atlanta GA (hybrid) Responsibilities: The editor ideates and creates tests of omnichannel content to support our audience-first strategy, with a primary focus on engaging healthcare professionals (HCPs) This position also helps maintain successful omnichannel content tests with ongoing content, ensuring performance stays stable or grows This position partners tightly with our marketing innovation team to ideate and execute our ideas for attracting and engaging audiences across our channels and platforms The ideal candidate has strong creative abilities, excellent communication and organizational skills, and an understanding of medicine and science Adept at managing multiple projects and changing priorities and working within a matrixed organization
    $47-48 hourly 5d ago
  • Bilingual Corrections Case Manager

    Banyan Health Systems 3.7company rating

    Miami, FL job

    ESSENTIAL FUNCTIONS Being thoroughly familiar and executing all policies outlined in the federal F.B.O.P. Statement of Work. Completing with residents and individualized reentry plan Providing case management reviews of reentry plan for a full caseload of RRC inmates/residents. Developing and utilizing a network of community resources to assist inmates/residents in their re-integration into the community. Checking Veritracks for those on HC Communicating with federal officials and community resources on behalf of inmates/residents. Conducting program orientation with new arrivals and their family when applicable. Preparing and maintaining all appropriate paperwork such as reentry plans, progress and case notes, contact logs, terminal reports, monthly reports, special incidents, employment verification and release plans. Monitoring a resident's progress to assist in reintegration through home visits and home confinement. Maintaining a resident's file up to date with all required paperwork to include legal, financial, passes and case notes. Conducting field work as assigned to verify inmates employment and residence. Conducting monthly paycheck verifications for each inmate/resident. Ensuring subsistence is properly collected and billing turned in each week and tracking payments. Turning in rent logs. Collecting client subsistence. Being involved in the discipline process: reporting, investigating, conduct hearings for inmates. Completing assignments in a timely manner to include report. Updating Emergency list on a weekly basis Attend staff meetings and Case Manager meetings monthly. Possess and maintain CPR/First Aid Certification. Perform other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Four-year degree in a social, human services, criminal justice or behavioral science program from accredited college or university. A minimum of one year of experience working in human services, corrections, or community-based services. Work experience may be substituted for academic studies exchange one year of work experience in a related field for one year of academic education. Total work experience needed in lieu of the combination of education and work experience is five years. LANGUAGE SKILLS: Ability to read, write and speak in English; Spanish (or other languages) helpful. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedures manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. OTHER SKILLS AND ABILITIES: Computer Skills: word processing and spread sheets; other company specific software; detail-oriented, thorough, accurate, diligent, reputable; meets deadlines and follows good business practices. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand, walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIROMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Job Type: Full-time Work Location: In person
    $24k-32k yearly est. 1d ago
  • QC Microbiology Data Reviewer and Writer

    TSR Consulting 4.9company rating

    Indianapolis, IN job

    Job Title: QC Microbiology Data Reviewer and Writer Hybrid/Onsite: Onsite Job Type: Contract, W2 Work Schedule: Monday - Friday, Business Hours (Weekends and Holidays as needed) Duration: 12 months+ Job ID: 84025 Key Responsibilities • Perform independent and thorough review of QC microbiology data for completeness, accuracy, and cGMP compliance • Verify raw data, calculations, instrument outputs, electronic records for assays including but not limited to bioburden, sterility, endotoxin, media qualification, and environmental monitoring • Confirm adherence to SOPs, test methods, and approved protocols • Ensure documentation meets ALCOA+ data integrity principles • Identify discrepancies, errors or atypical results and work with analysts to resolve issues and ensure right the first-time documentation • Review EM results and ensure proper escalation of out of trend or excursions findings • Write deviations, CAPAs and revise SOPs • Write monthly / quarterly reports for environmental monitoring • Support internal and external audits by providing clear, complaint documentation Qualifications • Minimum 4 years experience in GMP microbiology laboratory data review • Knowledge of Bioburden, Endotoxin, Sterility, Media qualification, and Environmental Monitoring • Experience in writing and supporting investigations, deviations, or CAPA processes and SOPs. • Experience with Sherpa or other LIMS • Intermediate level MS SharePoint experience • SAP experience preferred Education: • Bachelors degree in microbiology , Biology or Biotechnology or equivalent • Preferred training in Quality systems, cGMP, and Data Integrity
    $50k-66k yearly est. 2d ago
  • Director of Customer success - Life sciences

    Zensar Technologies 4.3company rating

    Santa Rosa, CA job

    Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.
    $146k-196k yearly est. 2d ago
  • Content Author - CMS

    Info Way Solutions 4.3company rating

    Sunnyvale, CA job

    Austin, TX or Sunnyvale, CA As a Content Author, you'll be responsible for the hands-on execution, validation, and maintenance of multilingual web content across our website using our Content Management System (CMS),Digital Asset Management (DAM); and custom web tools. Working closely with different cross functional teams and EPMs, Experience on localization, you'll implement requested updates to web content. Your day to day responsibilities including authoring, validating, submitting content for localization, uploading and organize assets, and performing validations across browsers and devices to ensure a consistent high quality user experience. You'll also troubleshoot issues within the CMS, including component behavior, layout problems, and any publishing errors, applying your attention to detail and platform expertise to ensure content is accurate, consistent, and delivered on schedule.
    $117k-151k yearly est. 4d ago
  • Incident Manager

    Iopex Technologies 3.5company rating

    Santa Clara, CA job

    Job Title: Incident Manager Employment Type: Full-Time About the job We are seeking an experienced Incident Manager who is responsible for overseeing the lifecycle of IT incidents within the ServiceNow platform, ensuring rapid restoration of services, minimizing business impact, and maintaining high service quality. This role demands strong leadership, coordination, and communication skills to manage high-pressure situations and drive continuous improvement. Who we are iOPEX is a new-generation Digital services provider offering optimized Digital Engineering, Operations and Studio services. We are process innovators focused on extracting the best out of the investments that clients have already made. At iOPEX, we help companies realize that golden ratio where their technology and business are in complete synergy, making the company greater than the sum of its parts. Founded in 2009, the demand for our specialized process optimization and digital engineering services has helped us grow 60% YoY. We have over 3,000 employees across multiple offices in Americas, Europe and Asia. Key Responsibilities: Incident Management: Monitor, detect, and log incidents using ServiceNow. Classify and prioritize incidents based on impact and urgency. Lead and coordinate resolution efforts for P1 and P2 incidents. Ensure timely escalation and assignment to appropriate support teams. Maintain a general overview of incidents, focusing on restoration via workarounds or permanent fixes. Communication & Coordination: Act as the central point of contact during major incidents. Provide regular updates to stakeholders, including executives, technical teams, and business units. Facilitate knowledge transfer and hand-offs during major incidents. Root Cause Analysis & Reporting: Oversee post-incident reviews and root cause analysis (RCA). Generate incident reports, trend analysis, and performance metrics. Ensure completeness and accuracy of closed incidents. Process & Platform Improvement: Provide feedback to improve ServiceNow workflows and platform capabilities. Refine incident management policies and procedures. Collaborate with Problem, Change, and Release Management teams. Team Leadership & Training: Mentor and train incident analysts and support staff. Promote best practices and continuous learning within the team. Qualifications: 8+ years of experience in IT Incident Management, preferably in large-scale enterprise environments. Strong understanding of SaaS GTM processes ( Lead to Order) Strong hands-on experience with ServiceNow ITSM platform. Solid understanding of ITIL framework (Incident, Problem, Change Management). ITIL v3/v4 Foundation certification preferred. Excellent communication, coordination, and stakeholder management skills. Ability to lead cross-functional teams under pressure. Preferred Skills: Familiarity with monitoring tools and automation in incident detection. Strategic thinking and adaptability in dynamic environments.
    $104k-135k yearly est. 2d ago
  • Business Systems Product Manager

    The Judge Group 4.7company rating

    Elk Grove, CA job

    This is a direct hire opportunity and hybrid to Elk Grove, CA Product experience is required. Microsoft Dynamics experience is required. Responsibilities - Other duties may be assigned: · Build, enhance and maintain business systems / solutions used to manage the internal business processes (e.g. billing, subscription services, customer support activities, etc.). · Work directly with internal customers to perform discovery and requirements gathering activities. · Write epics and user stories and prioritize backlog based on product strategy and vision. o Create detailed documentation and requirements that will be used by the system architects, developers and QA team members to make functional changes to the product. The documentation will include technical details related to data updates, API calls, database structure, UI technologies (e.g. Angular), data flows, use cases, etc. · Work with internal customers and technology teams to gather and analyze internal product feedback. o Document and analyze product feedback for defects to be remediated and new functionality to be developed. · Collaborate with the Business leadership to assess, determine and document product development priorities. · Drive the delivery of valuable, usable and feasible solutions. o Understand complex systems, functionality, datasets, API services, data flows, etc. so that he/she can identify areas that need further investigation and definition to ensure that product development efforts will result in an effective product for the business. · Set the vision for product development and create product roadmaps. · Work with cross-functional teams to align efforts and evangelize the product strategy throughout the organization. o Communicate competently and confidently in meetings with the teams to gather requirements, elicit information on technical challenges and describe the current and future system functionality. · Partner with 3rd parties to extend product offerings. · Assist cross-functional groups with product launch activities including, but not limited to product demos, product training, and support processes. · Act as a scrum Product Owner in absence of a formal Product Owner. · Communicate the product strategy, roadmap, deliverables, performance, etc. to stakeholders and C-level employees within the organization. · Help define product KPIs and participate in the monitoring and reporting of the data. · Attend release sessions and provide Go/No-Go decision within the process. · Perform Business Analyst responsibilities in absence of an assigned Business Analyst. Position Requirements: · BA/BS Bachelor's Degree · 3+ years of professional experience in Product Management or Product Development · 2+ years of managing cross-functional teams · Demonstrated ability to perform thorough discovery activities, translate information into customer needs and create meaningful requirements · Professional Agile experience, including story writing and backlog prioritization/management · Excellent communication and presentation skills · Experience with Microsoft Dynamics, Zuora, Drupal platform, etc. is a plus
    $124k-168k yearly est. 2d ago
  • Biomedical Technician

    Vista Applied Solutions Group Inc. 4.0company rating

    Miami, FL job

    The Biomedical Technician II performs advanced-level preventive maintenance, safety inspections, and repairs on a wide range of medical equipment. This role ensures compliance with manufacturer specifications, hospital standards, and regulatory requirements while supporting clinical staff with technical expertise. Responsibilities Inspect, troubleshoot, and repair medical devices including: IV/PCA pumps, surgical units, lasers, endoscopy systems, vital signs monitors, sterilizers, defibrillators, and other hospital equipment. Perform safety checks and document all work in accordance with established procedures. Interpret service manuals and schematics for accurate repairs. Operate electronic test equipment per manufacturer guidelines. Assist in equipment purchasing decisions by analyzing requirements and evaluating new devices. Participate in on-call rotations and provide technical support to clinical teams. Maintain a cost-conscious approach and ensure compliance with federal, state, and local regulations. Qualifications Education: High school diploma or equivalent required; Associate degree or technical school in electronics or biomedical technology preferred. Experience: Minimum 4 years in biomedical technology; ICC certification or OEM training in specialty areas (dialysis, respiratory, laboratory) preferred. Skills: Strong troubleshooting ability, knowledge of electronic schematics, and proficiency with test equipment. Other: Valid Florida driver's license. Physical & Environmental Requirements Frequent lifting (up to 35 lbs), walking, and fine manipulation. Occasional exposure to electrical shock risk, mechanical parts, and bodily fluids.
    $55k-70k yearly est. 3d ago
  • Wireless Network Engineer

    Take2 Consulting, LLC 3.7company rating

    San Jose, CA job

    This role involves designing, deploying, and optimizing enterprise wireless networks utilizing Cisco Meraki and Juniper Mist platforms. The Wireless Design Engineer will lead wireless architecture development, perform wireless surveys, and deliver secure WLAN solutions across various environments, ensuring high performance and scalability. Onsite Requirements This role is onsite in Santa Clara, CA, requiring presence five days per week. Responsibilities Design, implement, and support enterprise WLAN solutions using Cisco Meraki and Juniper Mist. Conduct predictive, active, and passive wireless surveys utilizing tools such as Ekahau or AirMagnet. Develop and maintain wireless architecture documentation including high-level and low-level designs. Perform RF design, channel planning, and power tuning to optimize performance and capacity. Lead wireless network deployments, upgrades, and ongoing optimization processes. Monitor and troubleshoot wireless networks using Meraki Dashboard and Mist AI analytics. Implement WLAN security features such as WPA2/WPA3-Enterprise, 802.1X, and RADIUS, along with VLAN segmentation and QoS strategies. Qualifications At least 5 years of relevant experience in wireless network design and deployment. Proven expertise with Cisco Meraki and Juniper Mist wireless platforms. Experience conducting wireless surveys and RF planning. Strong understanding of WLAN security protocols, VLAN configuration, and network troubleshooting. Ability to develop detailed architecture documentation. Familiarity with wireless monitoring and analytics tools. Desired Skills Experience with wireless capacity planning and performance tuning. Knowledge of additional wireless security standards and network segmentation strategies. Prior experience working in corporate, campus, or distributed environments.
    $103k-137k yearly est. 5d ago

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