BPO Service Line "Hunting" Sales - IOA (Intelligent Operations and Automation)
San Francisco, CA job
BPO Hunting Sales - Service Line Specialist - IOA (Intelligent Operations and Automation)
Level: Director
About the Role
We are seeking a seasoned Service Line Specialist to join our Intelligent Operations and Automation (IOA) business within the Communications, Media, and Technology (CMT) team. This individual contributor role is pivotal in driving growth and innovation in our BPO/Digital Operations segment.
The ideal candidate will possess 15-25 years of experience with a strong track record in consultative and empathetic selling, particularly within SaaS, online, and platform-based businesses. The role demands a dynamic professional who is well-networked within the technology and digital native industry and understands the culture and vibe of this fast-paced ecosystem.
While the candidate will own and manage existing client relationships, 50-70% of the focus will be on acquiring new logos and expanding our footprint. The ability to navigate complex internal and external stakeholder environments to close large multi-million dollar deals is essential.
Work model:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this position requires 3 days a week at the Client/Cognizant site mainly in the Bay Area / California / Washington area. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
In this role, you will:
· Drive portfolio growth and strategy development across performance metrics for the assigned portfolio.
· Provide thought leadership, leading the mind-share conversation across client leadership levels and internal senior management.
· Partner with industry bodies, analysts, and advisors to align Cognizant's strategic priorities for the industry segment and service offerings.
· Develop positive relationships with senior client executives and partner for mutual success.
· Drive outstanding client propositions, partnering with Solutions, Delivery, Process Excellence, and Automation teams. Lead end-to-end management of the account operations including account forecasting, budgeting, and overall P&L.
· Manage accountability against Measurable Revenue/Profit Growth within set timelines.
What you need to have to be considered:
· Solid knowledge of the technology industry, particularly with large tech platform companies.
· Experience leading an annual revenue scale of $20Mn+ and handling TCV of ~ $10-30Mn.
· Extensive experience in the scale operations domain, advising clients on strategic priorities including but not limited to optimum location strategy, business value proposition, engagement model transformations, and demonstrating industry standard methodologies.
· Relationships at senior levels within the relevant industry segments, especially in the Alphabet group companies.
· Exposure across operations service domains including Enterprise services, Digital customer experience, ML operations, and Content services.
· Minimum of 15-25 years of industry experience preferred with a minimum of the last 10+ years in the Digital native technical landscape.
· Knowledge of how matrix structures work across global markets.
· Strong analytical and consultative selling approach.
We're excited to meet go-getters who believe they can make an impact and share our mission. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
The annual base salary for this position is between $198,000 - $218,000. The specific salary is dependent on experience and other qualifications. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Auto-ApplySite Risk & Due Diligence Manager, Risk and Resiliency
Austin, TX job
Play a leading role in datacenter site selection and technical due diligence at Amazon. You will lead technical site due diligence projects, partnering with stakeholders across the AWS infrastructure organization, to shape the future of AWS' infrastructure growth and investments.
You will play a key role in site selection and site due diligence for new and existing AWS regions. You will scope the technical studies and analysis required to appropriately evaluate prospective datacenter sites, hire and oversee the work of engineering and technical consultancies, understand the inter-relationships between technical disciplines, coordinate with internal stakeholders, and interpret the results of this analysis to make site acquisition, design, engineering, and technology recommendations. You will evaluate the impact of identified site risks and constraints on development costs and schedules.
The right person for this role will have a strong track record of technical program management, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for technical risk management.
Key job responsibilities
- Guiding the expansion of AWS infrastructure in new and existing regions by delivering technical site risk analysis and due diligence assessments.
- Owning infrastructure site selection and due diligence projects, applying standard approaches, templates, designs, and processes.
- Scoping, contracting, supervising, coordinating, and interpreting the results of engineering, environmental, and technical studies
- Managing budgets, establishing schedules, escalating technical and project risks, and making trade-offs based on business priorities.
- Owning the multidisciplinary preliminary design for our sites consistent with AWS design standards and technical specifications. Assessing and drawing conclusions from a wide range of real estate, engineering, construction, policy, environmental, planning, and business development considerations and making associated technical and business recommendations.
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
#DCPD_Delivery
BASIC QUALIFICATIONS- 5+ years of technical program or project management experience
- Bachelor's degree in an engineering or scientific discipline, or equivalent experience
- Multidisciplinary concept/preliminary design experience
- Background in civil engineering, architecture, environmental sciences, or similar technical disciplines
PREFERRED QUALIFICATIONS- Experience leading technical workstreams for infrastructure projects
- Licensed professional engineer/Architect with accredited institute, or equivalent technical certification
- Master's degree in an engineering or scientific discipline, or equivalent experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Data Center Controls Engineer, Data Center Capacity Delivery - Controls
Jeffersonville, OH job
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space.
AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center.
Key job responsibilities
As a Data Center Controls Engineer you will:
• Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers.
• Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems.
• Provide technical assistance and support to operations during life cycle of the data center.
• Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved.
• Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders.
• Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers.
• Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders.
• Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers.
• Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management.
• Support Controls projects related commissioning activities in the data centers.
• Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team.
• Develop and modify controls logic programming and graphical user interfaces.
• Manage multiple stakeholder deliverables, requirements and navigate challenging situations.
• Financially manage BMS and EPMS service contracts.
• Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes.
About the team
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional
#DCCD_AMER
BASIC QUALIFICATIONS1. B.S. in Electrical, Mechanical, or other related engineering degrees as well as 3+ years Controls related experience; or Associates degree and 5 years of Controls related experience; or High School diploma with 8 years of Controls related experience
2. Experience with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.).
3. A minimum of two (2) years in Controls or Electrical construction project coordination with multiple teams or vendors to meet project requirements.
PREFERRED QUALIFICATIONS1. M.S. in Mechanical, Electrical, or other related engineering degree.
2. Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls and Electrical SCADA systems application specific controllers, software and networks.
3. TCP/IP, MQTT, BACnet and/or MODBUS communication protocol experience.
4. Experience with management of change.
5. Proficient with Microsoft Office Suite and project management software.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,700/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Controls Technician, Data Center Capacity Delivery
Jeffersonville, OH job
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own
The Data Center Global Services team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!
The ideal candidate will possess technical background and experience in installation, troubleshooting and maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. Controls Technicians shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. They will verify, configure, and troubleshoot field devices including Air Handler Unit (AHU) controllers, Variable Frequency Drives (VFDs), Temperature and Pressure Sensors, and Third Party Network or Serial Devices, controllers and network equipment.
Key job responsibilities
· Primarily working in field at Data Center sites and supporting multiple sites under Deployment and/or Service.
· Perform point to point checkouts between field devices and controllers.
· Perform first-line diagnostics, troubleshooting and maintenance of instrumentation associated with the BMS and EPMS in data centers.
· Perform network configurations and communication testing between third party devices and controllers or servers.
· Configuration and calibration of sensors.
· Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, AND/OR functions typically performed by industrial controllers.
· Supervise low voltage electrical contractors who perform wiring and installation of field devices.
· Commissioning and systems level testing support.
· Provide red-lined drawings and recommendations based on field work and verify accuracy of as-built drawings.
· Assist in performing root cause analysis during testing and commissioning.
· Ensure all personnel on site utilize proper safety methodology.
· Work on-call and a rotating schedule when required and responds to after-hours emergencies.
· Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization.
Physical Requirements:
· Walk jobsites in uneven terrain and work at heights and from ladders.
· Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw.
· On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.
· Work shifts longer than eight hours in duration.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
#DCCD_AMER
BASIC QUALIFICATIONS- Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience.
- Minimum one year working with computer components and operating systems.
- Minimum one year with mission critical low and medium voltage electrical and/or mechanical systems.
PREFERRED QUALIFICATIONS- One-year experience working in a Data Center or mission critical environment.
- Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
- International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,700/year in our lowest geographic market up to $138,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Ground Service Equipment Technician- Automotive and Diesel Mechanic - $20,000 Sign-On Bonus
San Francisco, CA job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Key Responsibilities:
Troubleshoot, repair and complete preventative maintenance on Ground Service Equipment (both motorized and non-motorized)
Work will include diagnostic testing and repair of gas engines, transmissions, suspension and brake systems
Troubleshooting and repair of diesel engines, heavy industrial equipment, including large aircraft air conditioners, air start and ground electrical power units
Ground Service Equipment Technicians are represented by the International Brotherhood of Teamsters (IBT)
Schedules are bid and awarded according to seniority
Salary increases will be administered according to the current IBT/United contract
New employees are required to join the union within ninety (90) days of employment
There is an initiation fee for joining the union and subsequent monthly union dues which are set by the Local Lodge
Qualifications
What's needed to succeed (Minimum Qualifications):
24 months of experience with troubleshooting, repair, and maintenance of gas and diesel engines, electrical and hydraulic systems, and motorized equipment
Must have a high school diploma, GED or equivalent
Must possess a valid state issued driver's license
Ability to work any shift assigned (nights, weekends, holidays, and overtime as needed) within 24/7 operation
Ability to climb and work from ladders, and/or walk for extended periods
Ability to work outdoors in all temperatures and weather conditions
Ability to work in an environment with exposure to high noise levels
Moderate lifting
Computer experience for input and retrieval of data
What will help you propel from the pack (Preferred Qualifications):
Certificate of completion from an accredited automotive school
Experience with motorized equipment supporting airport ground operations
The sign-on bonus is exclusively for external candidates, internal applicants are not eligible to receive the sign-on incentive.
The starting rate for this role is $40.48.
This is also a bonus eligible position (i.e. profit sharing).
We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement).
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Information Technology Assurance Specialist
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA.
The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.
Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support.
Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree.
8+ years total related experience
6+ years of relevant SCI experience.
Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire.
Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages).
Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation).
Preferred Qualifications:
3+ years of SAP related experience highly desired.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired.
Clearance Requirements:
Current Top- Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
General Manager 3 - Food
Kalkaska, MI job
Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Share your vision and inspire others by working with Sodexo Healthcare!
is located at Kalkaska Medical Center in Kalkaska, MI.
Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being
What You'll Do:
create and deliver innovative and enriching cafe experiences for patients, family and staff daily;
have oversight of day-to-day operations;
collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;
deliver high quality food service;
implement and standardize all culinary systems and procedures for healthcare facility;
mentor, develop, and retain frontline staff;
develop and maintain client and customer relationships.
What We Offer:
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring:
have a background in food service or culinary management;
a strong culinary background in a high-volume environment;
menu planning experience and a strong understanding of current culinary trends;
proven ability to mentor, train, and coach frontline employees;
can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
have exceptional organization, attention to detail, and a self-starter mindset.
Who We Are:
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements:
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years
Auto-ApplyPersonnel Security Specialist
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Personnel Security Specialist II to join our team in El Segundo, CA.
The Personnel Security Specialist's primary function is to handle personnel security functions in support of the customer's facility and organization. The position will provide day to day PERSEC services for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Build and Maintain tracking spreadsheets/databases for customer PERSEC activities.
Provide support for the security awareness and education programs.
Perform miscellaneous administrative support functions as directed by the contractor site lead and/or the Government Security Representative.
Review, track, and monitor security clearance processing activities with appropriate government personnel to achieve appropriate clearance actions.
Conduct Defense Central Index of Investigations (DCII), Joint Personnel Access System (JPAS), and SAPNP reviews of candidates being submitted for SAP access.
Perform data entry and record checks in the Joint Access Database (JADE) and maintain all customer sponsored personnel access information.
Receive and/or transmit classified visit requests as necessary to meet customer needs.
Minimum Qualifications:
Bachelor's degree; an additional 4 years of related experience might be considered for a degree.
6 + years of related experience.
4 + years of relevant SCI or SAP experience.
Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents.
Clearance Requirements:
Current Top Secret Clearance with SCI Eligibility.
Eligibility for access to Special Access Program Information.
Willingness to submit to a Counterintelligence polygraph.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
HTM Clinical Systems Engineer- Cybersecurity
Whittier, CA job
Lifesaving technology, powered by you. Your expertise impacts the lives of others. Invest in your life and the life of others. Invest in Sodexo.
Sodexo at PIH Health has a great opportunity for an HTM Clinical Systems Engineer- Cybersecurity located in Whittier, CA primarily.
PIH Health Whittier Hospital was founded in 1959 by community members who needed quality healthcare services close to home. The 523-bed hospital has grown into a healthcare system that serves residents of Los Angeles County, Orange County and the San Gabriel Valley region. In addition to the hospital, the Whittier campus is home to the Washington and Wells Medical Office Buildings, a community pharmacy, an outpatient surgery center and the Patricia L. Scheifly Breast Health Center.
Typical Knowledge & Skills:
Strong Analytical Ability - aggregation of complex data sets, sorting of data into logical segments, identification of relevant data trends, summary of findings, executive-level display of data insights
Translation of Data into Strategy - ability to develop core components of a robust strategy with minimal direction, connection of data evidence & outcomes to progress towards defined goals, adjust strategy based on data, identify opportunities for improvement or pivot
Strong Understanding of Clinical Workflows - ability to identify impact of a change on patient safety, risk, and/or delivery of patient care including the efficient use of medical technologies, common challenges and risks in the clinical environment, understanding of infection control and safety protocols in the clinical environment, some understanding of key clinical metrics.
Software and Server Management - knowledge and experience with hands-on management of highly technical and sensitive hardware and software used to support the delivery of patient care, includes the daily management of key components to ensure high uptime and availability, some experience with the triage and troubleshooting of highly technical scenarios, some ability to oversee the response to both planned and unplanned downtime of key components
Change Management - ability to engage stakeholders proactively to plan for change, ability to monitor progress and identify red-flags, ability to empathize and support stakeholder response to change, ability to promote positive outcomes and benefits of change
This role combines deep clinical, technical, and cybersecurity expertise to ensure medical technology environments are safe, secure, and aligned with both patient care and business goals. The ideal candidate brings systems engineering principles to real-time problem-solving, working across disciplines to manage cybersecurity risk and promote operational excellence in clinical settings.
****A valid driver's license and acceptable driver's license record check is required.****
What You'll Do:
Advise hospital leadership on the selection of medical technologies, with a focus on functionality and cybersecurity.
Lead complex projects to connect medical devices to hospital networks securely and efficiently.
Manage and monitor IoT security tools, analyze alerts, and develop advanced remediation and patching strategies.
Conduct risk assessments and business impact analyses to support informed technology decisions.
Oversee data quality and management for asset inventories, ensuring accuracy and completeness.
Support cybersecurity audits and regulatory compliance efforts, including HIPAA and Joint Commission.
Provide cybersecurity training and guidance to HTM teams and hospital leadership.
Represent Sodexo in industry cybersecurity forums and support strategic innovation initiatives.
What We Offer:
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring:
Bachelor's degree in biomedical engineering, Information Technology, Cybersecurity, or equivalent experience.
3+ years of experience in Healthcare Technology Management with a focus on cybersecurity.
Strong understanding of medical device integration, clinical workflows, and network security principles.
Hands-on experience with IoT security solutions and medical device risk assessment.
Proven ability to lead complex projects across multiple hospital sites.
Excellent communication and leadership skills.
Who We Are:
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements:
Minimum Education Requirement: Bachelor's degree or equivalent experience
Minimum Functional Experience: 3 years
Auto-ApplyAcquisition Security Analyst
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Acquisition Security Analyst II to join our team in El Segundo, CA.
The Acquisition Security Analyst II will assist the Government Program Manager with the development and implementation of comprehensive program protection methodologies to protect advanced technology programs throughout the system's lifecycle.
Responsibilities include but are not limited to:
In-depth lifecycle program analysis to identify critical program information (CPI), Critical System Resources (CSR), and their associated vulnerabilities. Assist with the identification and implementation of countermeasures. Develop and implement a risk management-based program protection plan and strategy.
Provide security recommendations to the PM, GSSO, and cognizant security authorities as to the Air Force acquisition and sustainment process.
Maintain a working relationship with the PM, Contracting Officer and contractor security officers to ensure a standardized and correct format/process is utilized for all DD Form 254 efforts throughout the acquisition and sustainment lifecycle, in coordination with Program Security Officers.
Conduct analysis of foreign intelligence threats against programs involving customer's critical research, sensitive technologies or CPI.
Prepare and produce analytical products from numerous resources, to include various databases, to ensure a real-time, tailored product is provided.
Write, review, and/or edit Security Classification Guides (SCG), Exposure Contingency Plans (ECP), Managed Access Plans (MAP), Security Operating Procedures (SOPs), System Test Plans (STP)
Provide technical analysis and OPSEC support to SMC or AFSPC Special programs and other associated operations, missions, and organizational elements involved in developing system requirements to associated systems RDT&E.
Minimum Qualifications:
Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree.
10+ years of related experience with acquisition programs
6+ years of experience with SCI programs.
Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents.
Must have extensive knowledge of the DD Form 254 and how it is incorporated in the Air Force acquisition process.
Willingness to travel within the scope of the Program's Area of Responsibility (AOR) (note- could be extensive, and will include both air and ground transportation)
Preferred Qualifications:
4+ years of experience with SAR program acquisitions desired.
Working knowledge of Microsoft Office (Word, PowerPoint, and Excel)
Possess a high degree of originality, creativity, initiative requiring minimal supervision.
Have the ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners.
Security Clearance:
Current Top Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a polygraph.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Client Experience Specialist
Cincinnati, OH job
Encore is seeking a detail-oriented Client Experience Specialist to manage our high-volume, transactional service engagements. In this role, you will independently own a specific portfolio of small projects and clients. You will be responsible for the execution of Time & Materials (T&M) and Fixed Price implementation work and ensuring our smaller, managed clients receive consistent service. Additionally, you will maintain the master resource schedule to ensure availability data is accurate across the department. This is an operational delivery role designed for someone who excels at process execution, financial tracking, and logistics. It serves as an excellent entry point into the Client Experience team with opportunities for future growth.
Responsibilities:
Project Management: Small Engagements & T&M
• Serve as the primary Project Manager for a portfolio of small, transactional engagements (e.g. T&M blocks, staff
augmentation, and hardware deployments).
• Manage the administrative lifecycle of these projects from setup to close-out.
• Review and approve time entries against project codes to ensure billing accuracy.
• Track project burn rates and budgets to prevent overages.
• Coordinate scheduling and dispatch for engineers assigned to these engagements.
Client Support:
• Act as the service-based primary point of contact for a defined list of small recurring service accounts.
• Manage standard service renewals and handle routine client inquiries.
• Execute standard client outreach (e.g. quarterly email check-ins) to maintain account health.
• Triaging incoming client requests and routing them to the appropriate technical teams.
Resource Scheduling:
• Maintain the master resource schedule for the delivery organization.
• Update resource availability based on time-off requests and project allocations.
• Verify resource availability before assignments are made to ensure schedule accuracy.
• Provide availability reports to management to assist with capacity planning.
Other duties as assigned.
Qualifications:
• 2+ years of experience in project coordination, scheduling, or operations, preferably in an IT or Managed Services
environment.
• Experience with PSA (Professional Services Automation) tools is required (Experience with Certinia/Financial Force and
Salesforce is highly preferred).
• Strong proficiency in Microsoft Excel (filtering, VLOOKUPs, Pivot tables) and Office 365.
• Ability to manage high volumes of small tasks without losing track of details.
• Strong written and verbal communication skills.
Physical Requirements:
• Prolonged periods sitting at a desk and working on the computer.
• Occasional lifting, pushing, pulling up to 15 lbs.
• Hybrid position - in office and remote workdays.
Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Marketing Subject Matter Expert (SME) - Product & Analytics
San Jose, CA job
Adobe's Digital Experience leads the way in enabling data-driven, personalized marketing-and our internal teams are no exception. Adobe B2B Marketing Organization is seeking a Marketing Subject Matter Expert (SME) to help scale their B2B marketing excellence across Adobe by advancing how they use E2E Adobe Product Suite internally within the B2B marketing business.
In this high-impact role, you'll serve as a trusted expert and strategic advisor, enabling teams to use Adobe's own tools more effectively to measure success, optimize experiences, and realize tangible business value. You will influence at every level-connecting data, technology, and strategy-to shape how Adobe markets Adobe.
Your expertise will accelerate our transformation, ensuring that every campaign, engagement, and insight delivers measurable business value and deepens Adobe's reputation for innovation in marketing excellence.
Responsibilities
Act as the internal Subject Matter Expert for the Adobe Marketing Product Suite, including:
Adobe Experience Manager (AEM)
Adobe Analytics
Adobe Target
Adobe Journey Optimizer
Adobe Campaign
Partner with internal stakeholders across Global Marketing, Product Management, and Data teams to design and operationalize strategic enablement programs.
Lead value realization initiatives, defining measurable impact frameworks that demonstrate ROI and marketing performance improvement.
Build, refine, and socialize success measurement frameworks that align marketing execution with business-level results.
Translate analytics insights into practical recommendations supporting personalization, audience engagement, and campaign optimization.
Support tool adoption and standardization by developing best practices, enablement materials, and thought leadership content for internal partners.
Influence cross-functional teams through data storytelling, workshops, and consultative collaboration to drive alignment and shared success metrics.
Contribute to the evolution of Adobe's internal marketing capabilities by identifying process, technology, and strategy gaps and recommending improvements.
Required Skills & Qualifications
Bachelor's degree in Marketing, Business, Data Analytics, or related field.
6-10 years of experience in digital marketing, marketing technology, or marketing analytics within enterprise or SaaS environments.
Proven expertise using and optimizing Adobe Experience Cloud solutions, including:
AEM
Adobe Analytics
Adobe Target
Adobe Campaign
Adobe Journey Optimizer
Strong background in marketing performance measurement, analytics, and ROI/value realization frameworks.
Exceptional communication and influence skills, with the ability to bridge marketing, data, and technology teams.
Ability to manage complex initiatives independently and drive outcomes through collaboration rather than direct authority.
Customer Engagement Manager
Fremont, CA job
Customer - Our customer offers an enterprise grade, Agentic-AI solution/platform to help customers de-risk, optimize and rationalize their entire application portfolio, based on deep actionable insights.
Job Title - Customer Engagement Manager
Type - Fulltime
Location - Fremont, California, United States
As a Customer Engagement Manager, you'll be the connective tissue between and our enterprise customers. You'll lead high-impact implementations - working directly with CIOs, enterprise architects, and engineering leaders to ensure successful deployment, adoption, and measurable outcomes.
What You'll Do
Lead customer engagements from discovery to realization of value.
Translate complex application landscapes into actionable insight and clarity.
Partner with IT and business stakeholders to drive portfolio transformation and modernization initiatives.
Feed customer insights back into product evolution and roadmap.
Who You Are
5-10 years of experience in consulting, enterprise transformation, or technology delivery.
Strong problem-solving, client-leadership, and executive-communication skills.
Comfortable leading technical discussions with architects and engineers related to cloud environments, data ingestion, and system integrations, with the ability to translate technical detail into business impact for executive audiences.
Experienced partnering closely with engineering teams during implementations, validating technical assumptions, troubleshooting issues, and ensuring data quality and platform readiness for end users.
Bring a strong strategy and value-realization mindset, with the ability to synthesize platform insights into clear recommendations, business cases, and executive narratives that drive measurable client outcomes.
Thrive in fast-moving, high-context environments where your work drives visible impact.
Join us in building one of the most consequential enterprise AI companies of this decade.
Network System Administrator
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA.
The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service.
Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Interface with local customers and provide IT related support to quickly resolve problems.
Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required.
Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required.
Attend planning and requirements meetings with IT staff, Program Managers and customers as required.
Minimum Qualifications:
Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree.
6+ years of related experience.
4+ years of relevant SCI experience.
Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents.
Preferred Qualifications:
2+ years of SAP-related experience highly desired.
Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners.
Working knowledge of Microsoft Office (Word, PowerPoint, and Excel).
Possess a high degree of originality, creativity, initiative requiring minimal supervision.
Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation).
Clearance Requirements:
Current Top-Secret Clearance with SCI Eligibility.
Eligibility for access to Special Access Program.
Information Willingness to submit to a polygraph.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Customer Success Manager
Cincinnati, OH job
As a Customer Success Manager at Encore, you will play a pivotal role, working closely with Account teams, Clients, Service Delivery, and internal teams to ensure continued success with our clients. You will hold a leadership position, collaborating closely with Account teams, clients, and Service Delivery team. Your deep understanding of IT Managed services will play a pivotal role in driving operational excellence, client satisfaction, and strategic improvements within our managed services portfolio.
Responsibilities:
Program Leadership:
• Provide strategic direction and leadership for the IT Managed Services program.
• Oversee the planning, execution, and delivery of managed services, ensuring alignment with
• organizational objectives.
Client Relationship Management:
• Build and maintain strong relationships with clients to understand their IT needs and ensure delivery meets or
exceeds expectations.
• Act as the primary point of contact for client escalations and issue resolution.
Service Delivery Excellence:
• Define and enforce service level agreements (SLAs) for managed services.
• Monitor and optimize service delivery processes to ensure efficiency and quality.
• Implement best practices and industry standards for IT service management.
Team Collaboration:
• Collaborate with cross-functional teams, including technical teams, sales, and support, to ensure seamless service
delivery.
• Foster a collaborative and high-performance culture within the managed services team.
Financial Management:
• Manage the financial aspects of the IT Managed Services program, including budgeting, forecasting, and cost
optimization.
• Ensure the program is financially viable and meets profitability targets.
Continuous Improvement:
• Identify opportunities for process improvement and innovation within the managed services program.
• Implement initiatives to enhance service delivery efficiency and effectiveness.
Risk Management:
• Proactively identify and mitigate risks related to service delivery, security, and compliance.
• Develop and implement risk mitigation plans to ensure uninterrupted service.
Other duties as assigned.
Qualifications:
• Bachelor's degree in Information Technology, Business, or more than 5 years of experience leading managed
services clients. (Relevant certifications (e.g., PMP, ITIL) is a plus.)
• Proven experience in leadership, particularly in IT managed services.
• In-depth knowledge of IT service delivery models, best practices, and emerging trends.
• Strong client-facing and interpersonal skills with the ability to build and maintain relationships.
• Demonstrated ability to lead and motivate cross-functional teams to achieve program objectives.
• Financial acumen with experience in budgeting and financial management.
• Strong problem-solving skills and the ability to make informed decisions in a fast-paced environment.
• Excellent communication skills, both written and verbal.
Physical Requirements:
• Prolonged periods sitting at a desk and working on the computer.
• Occasional walking between facilities
• Occasional liftin pushing, pulling up to 15 lbs.
• Hybrid position - in office and remote workdays
Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Mail Processor -- SANDC5693566
Los Angeles, CA job
The Mail Processor will be responsible for receiving, sorting, and processing incoming packages in a fast-paced environment. This role requires strong customer service skills, the ability to work independently, and the physical capability to lift and move packages throughout the shift. The ideal candidate is a self-starter who can stay organized, follow procedures, and maintain a positive attitude.
Key Responsibilities:
Receive, sort, and process incoming packages.
Handle packages safely and efficiently throughout the workflow.
Perform extensive lifting, standing, and walking as part of daily duties.
Coordinate with team members as needed to complete assigned tasks.
Follow proper handling procedures for heavy items, requesting assistance when required.
Required Skills:
Strong customer service skills.
Self-starter with the ability to work independently.
Ability to lift up to 50 lbs (assistance available for heavier items).
Ability to stand and walk for extended periods.
Basic understanding of package handling procedures.
Business Level Bilingual Mandarin - Dispatch Specialist - Fulltime and Onsite - Hayward, CA (No Experience Needed)
Hayward, CA job
Job Title: Business Level Bilingual Mandarin - Dispatch Specialist - Hayward, CA (No Experience Needed)
Term: Full time and Permanent
Working hours: 5am - 2pm (Weekend need to be available)
Pay Ranges: $21.00/hr to $22.00/hr
Benefit details
401K match is 4% after 6 months,
PTO: 10 days per year,
Sick Leave: 5 days,
Medical/vision/dental insurance all provided with different plan options
Benefits start 1st of month after 60 days.
Overview
We are seeking a highly organized and proactive Dispatch Specialist to join our dynamic operations team. In this critical role, you will be the central hub of communication for our Delivery Service Partners (DSPs) and drivers, ensuring the efficient execution of daily routes and the highest standards of delivery performance. Your ability to solve problems in real-time, monitor key metrics, and support our field team will be essential to our success.
Key Responsibilities:
Route Management & Dispatch: Schedule and dispatch DSPs and drivers to assigned routes based on induction schedules, customer demands, and on-the-fly requests.
Real-Time Driver Support: Provide live support to drivers during delivery hours, assisting with exception handling, navigation issues, and delivery problems to ensure successful first-attempt deliveries.
Performance Monitoring & Training: Monitor driver performance against company standards, including photo quality and delivery success rates. Partner with management to coach and train drivers on best practices as outlined in the company delivery guide.
Issue Resolution & Communication: Proactively contact drivers, DSPs, and recipients via softphone (calls/text) and company-provided systems to verify and resolve delivery issues, ensuring accuracy and customer satisfaction.
Field Support & Escalation: Periodically conduct ride-alongs with drivers within assigned territories to directly observe, diagnose, and resolve chronic delivery problems.
Delivery Failure Analysis: Meticulously monitor, review, and validate the reasons for all failed delivery attempts. Work with drivers to address and correct any discrepancies in their reporting.
Returns Processing: Efficiently process all returned undeliverable packages at the sorting center to facilitate valid redelivery attempts or final disposition.
Team Collaboration: Assist management with DSP and driver recruitment, screening, onboarding, and performance monitoring activities.
Qualifications & Skills:
HS diploma or equivalent required; associate or bachelor's degree is a plus.
Proven experience in a dispatch, logistics, or fleet coordination role.
Exceptional communication and interpersonal skills, with the ability to relay information clearly and calmly under pressure.
Strong problem-solving abilities and a proactive approach to identifying and resolving issues.
Tech-savvy, with proficiency in using laptops, dispatch software, and communication tools (softphones, SMS).
Ability to analyze data and driver metrics to identify trends and areas for improvement.
Highly organized with the ability to manage multiple tasks and priorities simultaneously.
Willingness to periodically conduct ride-alongs in the field.
A valid driver's license is required.
International Logistics Manager
Whittier, CA job
The International Logistics Manager is responsible for overseeing and optimizing the movement of goods across international borders, ensuring compliance with trade regulations, cost efficiency, and on-time delivery. This role requires advanced knowledge of global transportation modes, customs regulations, and supplier management, as well as the ability to lead a high-performing team in a fast-paced, global supply chain environment.
Key Responsibilities
Strategic Logistics Planning
• Develop and implement global logistics strategies to support company growth, reduce costs, and improve service levels.
• Identify and negotiate with international carriers, freight forwarders, and 3PL partners to secure optimal shipping solutions.
• Analyze transportation market trends to anticipate cost fluctuations and capacity constraints.
Operational Management
• Oversee import and export operations, ensuring compliance with international trade laws, Incoterms, and customs requirements.
• Manage multi-modal transportation (ocean, air, rail, truck) for raw materials and finished goods.
• Coordinate with internal teams, suppliers, and customers to ensure smooth shipment scheduling and accurate documentation.
• Resolve complex shipment delays, customs issues, and supply chain disruptions.
Compliance & Documentation
• Ensure all shipments comply with applicable trade agreements, such as FLEGT, CITES, and Free
Trade Agreements
• Maintain accurate records for customs audits and internal reporting.
• Oversee the preparation and verification of commercial invoices, packing lists, certificates of origin, and export licenses.
* Understand U.S. Customs and Border Protection (CBP) requirements, including Harmonized Tariff Schedule (HTS) classification and duty rates.
• Be aware of Importer of Record (IOR) responsibilities for documentation and duty payment.
• Know entry filing requirements such as CBP Entry Summary (Form 7501).
• Comply with Partner Government Agencies (PGA) rules such as FDA, USDA/APHIS, EPA, etc.
• File Importer Security Filing (ISF / '10+2') at least 24 hours before vessel loading.
Team Leadership & Vendor Management
• Lead and mentor a team, setting performance goals and fostering a culture of continuous improvement.
• Build and maintain strong relationships with carriers, freight forwarders, customs brokers, and port authorities.
• Negotiate freight rates, service terms, and performance agreements.
Performance Monitoring & Continuous Improvement
• Track KPIs such as on-time delivery, freight cost per unit, and customs clearance time.
• Implement process improvements to increase efficiency, reduce costs, and minimize risks.
• Leverage logistics software and ERP systems for real-time visibility and reporting.
Qualifications
• Bachelor's degree in Supply Chain Management, International Business, Logistics, or related field; Master's degree preferred.
• 5-7 years of progressive experience in international logistics or global supply chain management.
• In-depth knowledge of customs regulations, global trade compliance, and shipping documentation.
• Proven success in vendor negotiations, contract management, and freight optimization.
• Strong leadership skills with experience managing multi-cultural teams.
• Proficiency in ERP systems (SAGE preferred) and logistics platforms
• Excellent communication, problem-solving, and analytical skills.
Core Competencies
• Global Trade & Compliance Expertise
• Strategic Thinking & Cost Optimization
• Crisis Management & Problem Resolution
• Negotiation & Contract Management
• Cross-Cultural Communication Skills
• Data-Driven Decision Making
Project Manager (Corporate Operations & Onboarding Programs)
Foster City, CA job
Immediate need for a talented Project Manager (Corporate Operations & Onboarding Programs). This is a 06+months contract opportunity with long-term potential and is located in Foster City, CA(Remote; 25% travel). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-94830
Pay Range: $20 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Support the lead Project Manager in end-to-end project planning, execution, and delivery
Define scope, timelines, milestones, deliverables, and resource requirements
Partner with cross-functional teams to maintain alignment and ensure effective decision-making
Create and maintain core project documentation, including:
Project Plans
Dashboards
RAID Logs (Risks, Actions, Issues, Decisions)
Status Reports
Identify, track, and mitigate project risks
Facilitate recurring project meetings: agenda creation, note-taking, follow-ups, and action item tracking
Support change management planning, stakeholder engagement, and training coordination
Drive continuous improvement of project operations and execution frameworks
Key Requirements and Technology Experience:
Education (must meet one requirement):
High School Diploma + 12 years relevant experience
Associate Degree + 10 years relevant experience
Bachelor's Degree + 8 years relevant experience
Experience managing projects in a corporate or matrixed enterprise environment
Strong documentation and organizational capabilities
Experience in pharmaceutical, corporate training, or commercial onboarding strongly preferred
Ability to manage multiple concu
10+ years of project management experience in a corporate or matrixed environment
Proven ability to manage cross-functional projects across Marketing, Operations, HR, Legal, Medical, and Commercial
Strong operational discipline and organizational skills
Experience with project planning, documentation, dashboards, RAID logs, timelines, deliverables
Ability to lead without authority and manage multiple workstreams
Experience supporting training, onboarding programs, or program execution
Excellent communication and stakeholder-management skills
Ability to travel 25% to Foster City, CA
PMP Certification or equivalent.
Experience in instructional design, training development, or commercial operations.
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Guidewire QA Tester
Plano, TX job
Hi,
I hope you are doing well.
We have an urgent position available. Please share your most recent resume along with your expected rate if you are interested.
Job Title: Guidewire Tester
Visa: USC/GC
Job description:
Very strong experience in Guidewire Claim Center (functional + integration testing).
Strong understanding of insurance domain concepts, especially policy and claims.
Hands-on experience with API testing tools and methodologies.
Solid expertise in Snowflake SQL, Kafka validation, and database validation.
Experience with automation tools (GTUI or Playwright preferred).
Experience with Claim Center migration projects and post-migration validation.
Ability to work as both Test Lead and Tester, depending on project needs.
Excellent communication, analytical, and problem-solving skills.
Flexibility to support weekend on-call when required.
Thanks & Regards,
SHIV PRASAD
Raas Infotek Corporation.
262 Chapman Road, Suite 105A,
Newark, DE -19702
Direct No: ************ Ext: 114
Email: ***************************