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Negotiator skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical negotiator skills. We ranked the top skills for negotiators based on the percentage of resumes they appeared on. For example, 10.8% of negotiator resumes contained financial statements as a skill. Continue reading to find out what skills a negotiator needs to be successful in the workplace.

15 negotiator skills for your resume and career

1. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how negotiators use financial statements:
  • Evaluated risk, analyzed accounts and closed out loans after final review of financial statements, credit reports and other criteria.
  • Analyzed financial statements, tax returns, credit reports, home appraisals and title searches for Short Sales.

2. PowerPoint

Here's how negotiators use powerpoint:
  • Reviewed and wrote policies & procedures, designed departmental PowerPoint presentations and assisted coworkers to facilitate quality performance improvement.
  • Presented two in-house land seminars from PowerPoint slides I created as part of their training.

3. Nielsen

Nielsen is an independent global measurement and data company for consumer goods, consumer behavior, and fast-moving media. Nielsen provides its clients with market research, information, and data on what people around the world and locally watch, hear and buy, and how those choices intersect.

Here's how negotiators use nielsen:
  • Analyzed market conditions utilizing Nielsen and Arbitron ratings, share and station trends for Atlanta and West Palm Beach markets.
  • Tracked campaign success in post log reports utilizing Nielsen Viewership Metrics Report.

4. Loan Modifications

Here's how negotiators use loan modifications:
  • Handled Presidential/escalated loan Modification requests.
  • Negotiated loss mitigation solutions such as forbearance plans and loan modifications on behalf of homeowners facing foreclosure/default with their lender.

5. Foreclosure

Foreclosure is a term that refers to the legal process used by mortgage holders to take over mortgage real estate from borrowers who are unable to pay their mortgages. Foreclosure allows the lenders to collect the amount owed on the defaulted loan by taking possession of the asset which is used as collateral for the loan or by forcing it to sell.

Here's how negotiators use foreclosure:
  • Updated extensive recorded/filed to ensure investor requirements are met concerning condition of property, and measure take to deter foreclosure.
  • Coordinated and facilitated initial loss mitigation efforts with associated departments, foreclosure, attorneys, investors and mortgage insurance companies.

6. Strategic Sourcing

Here's how negotiators use strategic sourcing:
  • Purchased goods/services; applied Strategic Sourcing Methodology to purchase orders.
  • Negotiated strategic sourcing agreements to establish long-term business relationships.

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7. Post Analysis

Here's how negotiators use post analysis:
  • Create quarterly post analysis reports for clients displaying their campaign's performance.
  • Provide post analysis of buys to ensure what was purchased as achieved.

8. Lieu

Lieu is a word that means in place of, on behalf of, or instead of. That is something that substitutes or replaces another thing. It is used as a synonym for the word "in place of" in a sentence.

Here's how negotiators use lieu:
  • Collected all documentation and acted as borrower's primary contact during initial phase of Short Sale and Deed in Lieu programs.
  • Prepared and submitted financial packages to mortgage lenders for loan modification, short sale, or deed in lieu approvals.

9. Loss Mitigation Options

Loss mitigation options help borrowers to afford mortgages. State government agencies encourage lenders to use these options. In case a borrower cannot make the mortgage payment, the options reduce adverse effects that would result in foreclosure.

Here's how negotiators use loss mitigation options:
  • Reviewed hardship packages in determining loss mitigation options and approved deals within level of authority.
  • Prepared complex analysis of return on investment for implementation of loss mitigation options.

10. Strong Negotiation

Here's how negotiators use strong negotiation:
  • Demonstrated strong negotiation and advanced collection skills.
  • Utilize strong negotiation skills and interpersonal skills, while adhering to all applicable guidelines, requirements & regulations.

11. Credit Reports

Credit reports are statements that carry information about your credit affairs and current credit situation like loan payment history and credit accounts status. A credit report acts as history because it contains the record from the day you opened the account till your account balance. Potential lenders and creditors make use of credit reports and decide whether to offer you credit or not and under what conditions.

Here's how negotiators use credit reports:
  • Analyzed credit reports and associated documentation, analyzes loans, qualifies and classifies loans according to company guidelines for internal customers.
  • Obtain and provide information to credit reporting agencies regarding disputed payment records of borrower.

12. Isda

Here's how negotiators use isda:
  • Negotiated ISDA and Credit agreements with counterparts involved in derivatives trading.
  • Drafted and negotiated 1992 and 2002 ISDA Schedules and Credit Support Annexes for corporate, hedge fund and financial institutions.

13. Outbound Calls

An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.

Here's how negotiators use outbound calls:
  • Answered inbound/ made outbound calls to customers to update them on the status of their modification.
  • Generated outbound calls with delinquent borrowers who were considered high-risk or with associated third parties.

14. Financial Analysis

Here's how negotiators use financial analysis:
  • Prepared loan modification documentation, financial analysis statements, and hardship affidavits for transmission to mortgage lending institutions.
  • Evaluated the credit hardship and financial analysis to effectively determine customer eligibility for loss mitigation alternative.

15. Investor Guidelines

An investor guideline refers to general standards, strategies, and parameters relating to investments; the set guidelines get altered from time-to-time.

Here's how negotiators use investor guidelines:
  • Ensured litigation assignments were processed efficiently and in accordance with applicable laws, investor guidelines and internal guidelines.
  • Reviewed and adjusted collection portfolios to reduce delinquent/problem loans within the framework of company and Investor guidelines.
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List of negotiator skills to add to your resume

Negotiator skills

The most important skills for a negotiator resume and required skills for a negotiator to have include:

  • Financial Statements
  • PowerPoint
  • Nielsen
  • Loan Modifications
  • Foreclosure
  • Strategic Sourcing
  • Post Analysis
  • Lieu
  • Loss Mitigation Options
  • Strong Negotiation
  • Credit Reports
  • Isda
  • Outbound Calls
  • Financial Analysis
  • Investor Guidelines
  • Contract Negotiations
  • Bank Statements
  • Tax Returns
  • Media Buying
  • Collection Agencies
  • Financial Documentation
  • FHA
  • Arbitration
  • Payment Arrangements
  • Media Planning
  • Law Firm
  • Derivative
  • Fannie MAE
  • Inbound Calls
  • DDS
  • Mortgage Loans
  • Buy Analysis
  • Workout Options
  • BPO
  • Freddie Mac
  • FDCPA
  • Medical Claims
  • FNMA
  • Delinquent Loans
  • HUD-1
  • PMI
  • Delinquent Accounts
  • Customer Inquiries
  • Medical Bills
  • RFP
  • FHLMC
  • Property Values
  • Forbearance Agreements
  • MHA

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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