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Neiman Marcus Group jobs in Santa Clara, CA - 255 jobs

  • Executive Chef- Rotunda at Neiman Marcus San Francisco

    Neiman Marcus 4.5company rating

    Neiman Marcus job in San Francisco, CA

    WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary . It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets. YOU WILL BE: At Neiman Marcus, we are committed to delivering a best-in-class luxury experience through exceptional service, curated product, and personalized relationships. We are seeking an Executive Chef- Rotunda at Neiman Marcus San Francisco who will oversee all aspects of Restaurant operations and guide the team to financial success within the Rotunda Neiman Marcus San Francisco. With a vision of overall excellence, you will ensure all guests have a luxury Restaurant experience. This is full-time, on-site position and will report to the Store Director of Operations. WHAT YOU WILL DO: Monitor and document daily food inventories to minimize food waste, yielding resources to work towards proper food costs Maintain all Health and Sanitation standards as directed by Neiman Marcus, local and federal Health Departments, and third-party sanitation auditors Upkeeps current recipe book daily detailing specials, soups, and daily menu items Work with front-of-house staff to complete orders and any guest requests Create all daily specials and soups by instructing designated kitchen stations on roles Work with supervisor to order food and supplies according to the Corporate Purchasing Contracts Communicate daily with the restaurant management team regarding scheduling, profit and loss reports, upcoming events, and any employee-related concerns Provide relevant updates in daily restaurant staff meetings Partner with People Services on coaching and counseling on topics relevant to Associates (e.g., training, payroll, and benefits) Keep menus current by maintaining personal knowledge (e.g., reading cookbooks, magazines, and food journals) Oversee menu pricing, maintaining set percentages Associate Development Provide feedback, conflict resolution, and disciplinary action for Associates WHAT YOU WILL BRING: 4-6 years of relevant experience Culinary degree recommended Has a track record in achieving business results History of leading and motivating teams Basic financial acumen Knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds Associates must be be able to work evenings, weekends, and holidays YOUR LIFE AND CAREER AT NEIMAN MARCUS: Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount SALARY AND OTHER BENEFITS: The [starting salary/hourly rate] for this position is between [$135,000- $145,000annually]. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. [This position is also eligible for [bonus] [long-term incentive compensation awards].] Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.
    $135k-145k yearly 4d ago
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  • Abercrombie & Fitch + Hollister Co. - Stock Associate, San Francisco Outlets

    Abercrombie & Fitch Company 4.8company rating

    Livermore, CA job

    The Stock Associate maintains effectiveness of merchandise flow, filling and presentation standards throughout the store and stock. Stock Associates typically work three to four shifts per week on average, each shift being about four to five hours, b Stock Associate, Associate, Outlet, Retail
    $34k-38k yearly est. 2d ago
  • Seasonal Associate- Early Morning Shift- Valley Fair

    Victoria's Secret 4.1company rating

    Santa Clara, CA job

    Who are we? Victoria's Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands - Victoria's Secret and PINK - that share a common purpose of inspiring and uplifting our customers in every stage of their lives. Our Mission We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy. Position Overview: Seasonal Selling Associate The Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise. What We Offer * 40% Associate Discount * Free Mental Health (EAP) benefits for you and those who live with you * Free Product * Flexible Schedule * Competitive Pay Key Responsibilities: When assigned to the sales floor: * Drives store sales and growth by personally selling to customers * Proactively engages with customers, reads cues and responds effectively * Provides customers with the perfect bra fit by asking effective questions * Converting returns, offers and other promotions into larger sales When assigned to the cash wrap: * Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently * Reinforces customer buying decisions at checkout and encourages purchase of additional items * Recovers cash wrap selling zone and "go-backs" When assigned to processing and replenishment: * Processes merchandise to be floor ready and maintains back room and under stock to brand standards * Replenishes merchandise to brand standards to ensure product is placed on the sales floor * Assists with other projects as needed including markdowns, re-tickets, and mark out of stock When assigned to floorset activity: * Executes floorset proficiently * Understands and adheres to brand standards * Assists with maintenance of back room and under stock All associate roles at Victoria's Secret are responsible for: * Driving top line store sales results and growing the business * Maintaining focus on bras as the premier product differentiator * Preparing for each shift by knowing sales, promotions, and procedures * Recovering and replenishing merchandise * Understanding and adhering to visual merchandising standards * Assisting in housekeeping and reporting maintenance issues * Building awareness and skills in loss prevention * Supporting store strategy to reduce shrink * Providing a safe working environment * Demonstrating Company values * Building loyalty through the Rewards Program * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks Click here for benefit details related to this position. Minimum Salary: $19.00 Maximum Salary: $23.25 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Exhibits an authentic desire to exceed the customer's expectations * Proven ability to meet or exceed goals preferred * Demonstrates a sense of urgency * Has a healthy, competitive spirit, while maintaining a team focus * Is resilient and bounces back quickly from setbacks * Pursues opportunities to take on more responsibility * Seeks out coaching from leaders and peers to improve productivity; leads own learning * Schedule flexibility that includes evenings, weekends, holidays, and non-business hours We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $19-23.3 hourly 16d ago
  • Store Manager - Victoria's Secret - Stonestown Galleria - San Francisco, CA

    Victoria's Secret 4.1company rating

    San Francisco, CA job

    A Victoria's Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager. Primary Responsibility: The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team, and operations. They also own or oversee the weekly schedules of leaders and associates. Direct Reports as assigned (based on store volume): Customer Experience Manager(s), Customer Experience Lead(s), and Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling, and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking, and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $33.94 Maximum Salary: $42.40 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 10+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $33.9-42.4 hourly 17d ago
  • Anthropologie Personal Stylist - Part-Time

    Urban Outfitters 4.4company rating

    Palo Alto, CA job

    The Personal Stylist cultivates the overall service and selling culture in the store and drives sales by developing authentic customer connections, offering expert styling advice and providing an individualized experience with curated product recommendations. Role Responsibilities Customer Experience Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the personal styling role and program Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele Teamwork + Mentorship Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives Identifies personal styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainings Utilizes brand resources to share relevant apparel styling and product knowledge with the team to elevate associate confidence in servicing and outfitting the customer Visual + Business Operations Reviews store business to understand buying trends, influence apparel outfitting and selling decisions, and to drive apparel and accessories department business Capitalizes on walk-in traffic and identifies business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store and achieve company and outreach goals Partners with visual team to support mannequin outfitting updates to showcase new arrivals and best sellers Upholds accountability and productivity for zoned personal styling hours; contributes to a customer-first philosophy and is flexible in supporting service in zone coverage Communication + Relationships Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platforms Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities Collaborates with store leadership in identifying and curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement Role Qualifications Anthro brand fan 2+ years of experience building customer relationships or clienteling Passion for apparel styling Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range USD $22.00 - USD $24.00 /Hr.
    $22-24 hourly Auto-Apply 60d+ ago
  • Retail Sales - Designer Men's Apparel - Valley Fair

    Nordstrom 4.5company rating

    San Jose, CA job

    The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. A day in the life… Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media) Build lasting relationships with customers Give the best service to our customers on their terms Provide honest and confident feedback to customers about style and fit Seek fashion and product knowledge to build your expertise Work with the team to keep the department customer-ready, which means filling orders, stocking, re-merchandising, price markdowns, and light cleaning Grow relationships by opening new Nordstrom Rewards program accounts The hours and schedule for this position will vary by week depending on business needs This role may require you to be flexible to occasionally performing work/duties in a department other than the one you were hired into You own this if you have… Excellent communication and people skills A self-motivated, goal-oriented focus Strong interest in using networking and technology to achieve sales goals The ability to excel in a team environment The ability to prioritize multiple tasks in a fast-paced environment Organization and follow through The ability to work a flexible schedule based on business needs Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. Frequent use of hands for grasping, fine manipulation, pushing and pulling Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $21.55 - $21.55 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************ At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.
    $78k-114k yearly est. Auto-Apply 15d ago
  • Customer Experience Lead-Bay Street

    Victoria's Secret 4.1company rating

    Emeryville, CA job

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $19.75 Maximum Salary: $24.75 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $19.8-24.8 hourly 15d ago
  • Alterations Specialist

    Davids Bridal 4.8company rating

    Pinole, CA job

    Alterations Specialists are responsible for completing all fittings and alterations to the high standards of David's Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. Alterations Specialists are members of the store team and demonstrate the value and qualities of the David's Bridal brand. Essential Job Functions: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. Use all systems to manage the customer flow to deliver five-star customer experience. Maintain all service levels by being Prepared, Welcoming, Meet the Needs & Be There for all our customers, this includes all operational checklist task and meeting customers emotional and practical needs. Responsible for providing an exceptional service experience to multiple customers at one time. Plus contribute to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alteration services and personalization options. Assists stylists in closing sales by consulting with customers regarding gown fit and customization. Maintain store-standards to support a flawless shopping experience. Maintain a high standard of dress that complies with the Dress Code Policy. Greets and escorts all alterations customers to and from alterations appointments. Maintains quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer. Responds promptly to all customer questions by providing product and service information. Builds long-term relationships with customers to meet and exceed customer satisfaction and loyalty. Maintains inventory management by processing special orders pick-ups and ensuring first quality standards for all merchandise. Ensure that alteration pricing is at company standards. Manage all alterations, fittings and sewing, steaming, pressing and spot cleaning of garments to company standards. Resolve customer service issues in a swift and effective manner that complies with company guidelines. Supports all cash wrap behaviors and processes transactions with accuracy to make every customer feel celebrated. Maintain the alterations room so that it is consistently clean and well-organized. Performs duties and tasks as assigned by store management. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew and perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time. Education & Credentials: High school diploma or equivalent degree 1-2 years prior retail experience in an apparel or specialty store environment. Prior sewing experience required, preferably in bridal and/or special occasion production environment. Prior experience with computerized POS (Point of Sale) system is a plus.
    $31k-39k yearly est. 11d ago
  • Urban Outfitters Product Flow Specialist

    Urban Outfitters 4.4company rating

    Emeryville, CA job

    The Product Flow Specialist contributes to the customer experience by supporting back of house operations and flow of product from receipt to placement and replenishment, while maintaining all product flow policies and procedures. They assist in driving sales, key metrics, profitability, and loss prevention in the store. The Product Flow Specialist will also support the Leadership team in overall store operations as needed. Role Responsibilities Customer Experience Understands how the merchant process impacts business and prioritizes product flow and replenishment accordingly. Adheres to proper processing and tagging standards while maintaining visual merchandising standards. Supports timely execution of product placement and other visual priorities. Keeps the sales floor and back of house clean and organized to ensure product is easy to find and restock. Business Operations Effectively leads and executes the product flow process, including shipment receipt, processing, security tagging, and preparing product for the floor, and placing product. Oversees back of house standards and exercises decision-making to impact organization and efficiency; keeps all receiving, shipping, stock, and supply areas clean and organized. Adheres to the stores safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store. Communication + Relationships Shares relevant information with the leadership team regarding shipment, restock, and back of house organization to ensure task completion. Collaborates with store leadership to share progress on results, while articulating support needs to maximize efficiency. Sets an efficient pace to establish and maintain product flow standards. Role Qualifications Ability to work flexible hours to meet the needs of the store product flow demand (including mornings, nights, and weekends). Proven track record in leading operational processes and achieving measurable results. Eagerness to learn and grow within the organization. The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** #URBANNA Pay Range USD $20.90 - USD $20.90 /Hr.
    $20.9 hourly Auto-Apply 57d ago
  • Urban Outfitters Visual Merchandising Manager

    Urban Outfitters 4.4company rating

    Emeryville, CA job

    In collaboration with the store team, the Visual Merchandising Manager supports the operations of the store with an emphasis on merchandising and display to create an inspiring and dynamic visual experience for the customer. Role Responsibilities Brand Experience Acts as a brand representative reflective of the company values; partners with the Display Artist and Department Managers on the creation of an engaging visual experience that appeals to the UO customer Delivers exceptional customer experiences that are engaging and personalized, yet efficient Takes a forward-thinking approach to the customer experience, in-store creative marketing, merchandising, activations, and supporting store teams to drive sales and create a compelling store environment Leadership + Team Management Supports the recruiting, hiring, mentoring, and training of department and display candidates to drive bench and succession planning; maintains responsibility and ownership of own development and professional growth Sets clear objectives and expectations by coaching team members on store processes, business analysis, merchandise placement and standards, visual display Inspires team through shared fate, creativity, and empowerment; tailors motivation to the individual and leveraging the strengths of the team Visual + Business Operations Manages visual direction of display and merchandising process from planning through execution to meet company expectations, budgets, and timeline Assesses store business using company reporting tools to identify department and global opportunities for the store; takes smart visual risks with measurable results to maximize sales and impact customer experience Drives an effective shipment and omni process to prioritize getting product to the customer; takes a forward-thinking approach to make a strategic plan for execution and recovery of sell through and markdowns Takes an active role in daily operating processes through payroll management and adapting the zone and visual support to the needs of the business Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Communication + Relationships Facilitates the sharing of product knowledge, current trends, visual priorities and brand messaging through daily meetings with the team and customer Checks in with Store Manager, Assistant Manager, and Display Artist to maintain communication and teamwork on completing store objectives; encourage and demonstrate adaptability to affect change and successfully execute a shared vision Stays current and responds to interoffice communication while ensuring important Company information reaches all levels of the team; provides global product and visual feedback to Store Manager and District Manager Role Qualifications Passion for UO brand 3+ years store visual merchandising and leadership experience Strong merchant skills and a history of delivering financial results Experience with floor planning Proven record of developing great talent Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** #URBANNA Pay Range USD $30.88 - USD $31.81 /Hr.
    $30.9-31.8 hourly Auto-Apply 15d ago
  • Client Specialist - Womens Ready to Wear, Part Time - Valley Fair

    Bloomingdales 4.2company rating

    Santa Clara, CA job

    Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv Enhanced benefits: pet, home & auto insurance & more 401(k) plan options available Bonus earning opportunities Growth potential opportunities Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: The Bloomingdale's Client Specialist's primary responsibility is to maximize sales in their designated area/brand/category. This is done by offering outstanding service and product knowledge, maintaining compelling merchandise presentation, building personal clientele, and educating other colleagues. The Client Specialist is welcoming, friendly, and interested, and always puts the needs of the customer first. When not with customers or doing outreach, the Client Specialist is expected to complete tasks to support the omni-channel experience. Essential Functions: Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships Embrace and be proficient with technology Product knowledge expert and ambassador for the brand/category, sells with a confident fashion voice Participate in the merchandising and operational requirements of the role Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels Ability to think creatively, strategically and technically Ability to work a flexible schedule based on department and Company needs Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling, stooping and color vision Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs STORES00
    $30k-35k yearly est. Auto-Apply 3d ago
  • PT Brand Ambassador

    Ralph Lauren 4.5company rating

    Livermore, CA job

    Ref #: W166237 Department: Retail City: Livermore State/Province: California Workspace Description Shift: Pay Range: The pay range for this job is $15 - $21.43 per hour; actual pay is dependent on experience and geographic location. We will meet minimum wage and/or any other applicable legal pay requirements based on city, county, and state requirements. Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, hybrid working arrangements, incentive compensation, where applicable, and varied learning opportunities. Pay Range Max 21.43 Pay Range Min 15 Company Description Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Position Overview Brand Ambassadors have a customer first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer's expectations. Success is achieved by being a team player who is customer focused, curious, resourceful, and exemplifies inclusivity. Brand Ambassadors are the entry point for future Leadership roles within Ralph Lauren, where you can begin to write your Next Great Chapter. Essential Duties & Responsibilities 1. Provides excellent customer service, ensuring there is always a customer first mindset. 2. Understands sales objectives and consistently meets or exceeds individual KPI (SPH, data capture, etc.) and utilizes key tools and resources to effectively drive performance. 3. Contribute to the achievement of monthly, quarterly, and annual sales plans by collaborating with the team to uphold standards of excellence across all touchpoints of the brands policies and procedures. 4. Connect customers utilizing our Polo Connect program. 5. Demonstrates passion and knowledge of fashion and styling. 6. Understands and can educate the customer on all programs, initiatives, resources and offerings available to the customer 7. Provide customer service in the fitting rooms area assisting with sizing and maintaining store standards. 8. Maintains store standards, policies, and processes on sales floor and BOH. Completing all opening and closing responsibilities as required. 9. Support operational activities such as floor sets, replenishment (ISOS), etc. 10. Participates in individual company trainings included but not limited to compliance, product, process, talent development and company initiatives. 11. Effectively balance tasks while prioritizing the RL experience, ensuring the customer experience is always priority. 12. Provides necessary feedback to Management on product feedback, category opportunities or needs. 13. Maintains store visual standards and using visual techniques and company guidelines.. 14. Supports a professional and positive work environment, champions company core values and upholds company policies, 15. collaborates with colleagues, and contributes to a cohesive and inclusive team environment. Experience, Skills & Knowledge 1. Retail experience or similar industry experience in a complex, high-volume or high-profile environment preferred. 2. Ability to effectively communicate with customers and store personnel. 3. Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately. 4. Ability to operate the register, stand, move and walk for multiple hours. 5. Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required). 6. Ability to build and maintain positive working relationships with customers, management, and co-workers. Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually. * < Back to search results Apply now Share Share PT Brand Ambassador with Facebook Share PT Brand Ambassador with Twitter Share PT Brand Ambassador with a friend via e-mail Job Notifications Sign up to receive job notifications. Notify Me
    $15-21.4 hourly 43d ago
  • Abercrombie & Fitch + Hollister Co. - Stock Associate, San Francisco Outlets

    Abercrombie & Fitch Co 4.8company rating

    Livermore, CA job

    Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Stock Associate maintains effectiveness of merchandise flow, filling and presentation standards throughout the store and stock. Stock Associates typically work three to four shifts per week on average, each shift being about four to five hours, but may work more or less depending on the time of year and needs of the business. Stock Associates may be required to work most Saturdays and some Sundays, and during the weeks of peak holiday seasons. What You'll Do Customer Experience Store Presentation and Sales Floor Stockroom Communication Asset Protection and Shrink Policies and Procedures Training and Development Qualifications What it Takes Adaptability / Flexibility Applied Learning Attention to Detail Multi-Tasking Work Ethic Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU The starting rate for this position is $17.50 per hour (i.e., the recruiting pay range for this position is $17.50 - $17.50 per hour). The starting rate and range may be modified in the future. FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer
    $17.5-17.5 hourly 2d ago
  • Part Time Bridal Sales

    Davids Bridal 4.8company rating

    Pinole, CA job

    The Stylist is responsible for providing and maintaining a positive, friendly, empathetic and professional selling experience with all customers. Stylists are responsible for providing 5-Star Customer Service to all David's Bridal customers, achieving sales goals and productivity by expertly following our 5-Step Selling Process, and performing duties related to the presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and critical success factors of the David's Bridal brand. Essential Job Functions: Customer Focus Welcome all customers with genuine, friendly enthusiasm over the phone and in person, communicate clearly and concisely adapting style to suit customers. Use all systems to manage the customer flow to deliver 5-star customer experience (Appointments/Customers/Point of sale system). Use iPad tools to research and enthusiastically communicate this information to the customer. Responsible for providing exceptional service to multiple customers at one time and contribute to the store achievement of 5-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. Prepare for customer appointments by reviewing the customer profiles, favorites and preparing a fitting room. Build a relationship by welcoming customers to the store, asking questions and listening to understand customer expectations and needs (emotional and practical). Strive to identify the perfect gown/dress in the customer's first three try-ons. Review Timeline Calendar and set future appointments aligning to customer needs; follow up with customers to remind/set future sales. Communicate how alterations do play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alterations services and personalization options. Partner with Alterations Specialists to set up appointments to personalize and fit gowns/dresses. Assist store team in achieving a goal of 80% conversion of brides sold to Alterations appointments Ensure proper measurements are taken and entered into events as required for ordering dresses and minimizing returns and exchanges. Maintain store-standards (clean, organized, promotional readiness) to support a flawless shopping experience. Reports any broken or damaged equipment to store management. Maintains high dress code standards for her/himself per the Dress Code. Offer David's Bridal loyalty & partners program to support and promote one stop for all life events. Analyzing & Decision Making Respond promptly to all customer questions providing product and service information. Build relationships to meet or exceed customer satisfaction and loyalty. Managing Performance Maintain David's Bridal hourly sales productivity standards by utilizing the 5-Step Selling Process. Supports all cash wrap behaviors and processes transactions with accuracy to make every customer feel celebrated. (Ask about shopping experience, sell additional add-ons and promote services, confirm contact information, review receipt/polices, and schedule all future appointments). Maintain knowledge of and follow procedures for special order dresses. Consistently achieve a 65% or greater platform conversion. Consistently achieve add-on goals, headpiece 75%, foundations 10% and shoes 20%. Sets come back appointments for the complete wedding party including Bridesmaids, Mother-of-the-Bride and Flower Girl. Become the trusted advisor to his or her customer by completing training in a timely manner and continually building product knowledge and fashion trend expertise. Strive to become a Circle of Excellence member by exceeding sales targets. Managing Change Execute new processes, behaviors, contests and programs as assigned. Perform duties and tasks as assigned by store management including: Promotion and sign set up Merchandising and visual changes Markdowns and inventory counts Gaining Commitment Actively support the store team to achieve sales, service and operational goals. Accurately clock in and out for all scheduled shifts, breaks and meals. Follow all loss prevention, security processes and policies. Developing Self & Others Focus on own development and learning, complete all training as assigned for on-going development. Celebrate successes of team members. Share sales expertise and product knowledge with fellow stylists. Open to coaching and feedback to improve behaviors and/or processes. Capitalize on feedback from coaching conversations with managers. Complete all required my Learning courses within the first 90 days and remain current with my Learning Curriculum Competencies: Personal integrity Match words with actions to build trust and respect. Drive Strive to achieve results through determination and commitment. Keep going during difficult or challenging times/situations. Teamwork Build and maintain positive relationships within and across teams. Physical Demands: While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer and electronic devices for long periods of time. Education & Credentials: High school diploma or an equivalent degree. Having 1 -2 years prior retail experience in an apparel, service or specialty store environment, and prior experience with computerized POS system is preferred.
    $36k-42k yearly est. 11d ago
  • Anthropologie Personal Stylist - Part-Time

    Urban Outfitters 4.4company rating

    Palo Alto, CA job

    The Personal Stylist cultivates the overall service and selling culture in the store and drives sales by developing authentic customer connections, offering expert styling advice and providing an individualized experience with curated product recommendations. Role Responsibilities Customer Experience Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the personal styling role and program Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele Teamwork + Mentorship Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives Identifies personal styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainings Utilizes brand resources to share relevant apparel styling and product knowledge with the team to elevate associate confidence in servicing and outfitting the customer Visual + Business Operations Reviews store business to understand buying trends, influence apparel outfitting and selling decisions, and to drive apparel and accessories department business Capitalizes on walk-in traffic and identifies business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store and achieve company and outreach goals Partners with visual team to support mannequin outfitting updates to showcase new arrivals and best sellers Upholds accountability and productivity for zoned personal styling hours; contributes to a customer-first philosophy and is flexible in supporting service in zone coverage Communication + Relationships Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platforms Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities Collaborates with store leadership in identifying and curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement Role Qualifications Anthro brand fan 2+ years of experience building customer relationships or clienteling Passion for apparel styling Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** Pay Range USD $22.00 - USD $24.00 /Hr.
    $22-24 hourly Auto-Apply 60d+ ago
  • Urban Outfitters Product Flow Specialist

    Urban Outfitters 4.4company rating

    Emeryville, CA job

    The Product Flow Specialist contributes to the customer experience by supporting back of house operations and flow of product from receipt to placement and replenishment, while maintaining all product flow policies and procedures. They assist in driving sales, key metrics, profitability, and loss prevention in the store. The Product Flow Specialist will also support the Leadership team in overall store operations as needed. Role Responsibilities Customer Experience Understands how the merchant process impacts business and prioritizes product flow and replenishment accordingly. Adheres to proper processing and tagging standards while maintaining visual merchandising standards. Supports timely execution of product placement and other visual priorities. Keeps the sales floor and back of house clean and organized to ensure product is easy to find and restock. Business Operations Effectively leads and executes the product flow process, including shipment receipt, processing, security tagging, and preparing product for the floor, and placing product. Oversees back of house standards and exercises decision-making to impact organization and efficiency; keeps all receiving, shipping, stock, and supply areas clean and organized. Adheres to the stores safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store. Communication + Relationships Shares relevant information with the leadership team regarding shipment, restock, and back of house organization to ensure task completion. Collaborates with store leadership to share progress on results, while articulating support needs to maximize efficiency. Sets an efficient pace to establish and maintain product flow standards. Role Qualifications Ability to work flexible hours to meet the needs of the store product flow demand (including mornings, nights, and weekends). Proven track record in leading operational processes and achieving measurable results. Eagerness to learn and grow within the organization. The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** #URBANNA Pay Range USD $20.90 - USD $20.90 /Hr.
    $20.9 hourly Auto-Apply 55d ago
  • Alterations Manager

    Davids Bridal 4.8company rating

    Pinole, CA job

    The Alterations Manager leads all activities for the alterations room and reports to the Store Manager. The Alterations Manager assists the Store Manager in recruiting and interviewing Alterations Specialists, all levels and Alterations CSRs. S/he trains, coaches and motivates Alterations associates to provide superior customer service, make sales plan and achieve Hall of Fame status. S/he is a key holder and may periodically be responsible for opening the store and performing related responsibilities. S/he is a key member of the store management team and is a role model for store team members in demonstrating the values and qualities that characterize the David's Bridal brand. Essential Job Functions: Leads and models a customer first culture across all roles. Holds the team accountable through assigning shifts, activities, reviewing results and providing feedback to maintain a five-star customer experience. Monitors individual team members performance and develops action plans for improvement through weekly performance discussions using, observations, customer review, mystery shops through coaching and development. Provides ongoing coaching and training to enhance individual selling skills, behaviors and processes. Coaches the team on how to achieve all set goals Drives customer loyalty by making clientele calls to maximize appointments, builds and provides customer service. Resolves all customer issues and partners with Store Manager, Regional Director or Contact Center, as needed. Responds promptly to all customer questions providing product and service information. Builds relationships to meet or exceed customer satisfaction and loyalty. Speakstoeverycustomerbeforetheyleavetovalidate theirexperience,resolving anyissues. Creates a climate in which team members want to do their best. Is dedicated to meeting the expectations and requirements of internal and external customers. Maintainsstore-standardstosupportaflawlessshopping experience. Maintains a high level for the dress codestandards. Executes sales plans consistently in partnership with the Store Manager through key metrics. Floor Manager during peak sales times to offer fit and alterations consultations. Communicating daily sales goals to all Alterations team members Assists Store Manager in recruiting, interviewing and hiring Alterations associates. Trains Alterations Specialists in fitting and sewing techniques, building talent internally. Ensures ongoing product education for all Alterations team members. Supports an environment focused on training, retention, reward and recognition. Assists the Store Manager in educating stylists regarding gown/dress silhouette, garment fit, steaming, pressing and spot cleaning. Monitorsinventory management, special orders,mark outof stock,repairs,andensuring firstqualitystandardsforallmerchandise. Executes, monitors and assesses the five stages of training for all team members to ensure each team member has competed role specific training they need to be successful Ensures performance management strategy is implemented and consistent at all levels Handles all employee relations issues and partners with Store Manager, as necessary, to determine action plans and performance management strategy to improve individual performance and the team as a whole. Deals with performance issues directly and timely. Steps up to conflicts, seeing them as opportunities. Is a focused listener who finds common ground. Performs special projects and other duties as assigned. Physical Demands: While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist, stand and move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, accessing computers and initiating and receiving telephone calls. Manual dexterity to sew and perform fittings to David's Bridal standards, as needed. Ability to lift and/or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer and all other electronic devices for long periods of time. Education & Credentials: One-year prior management experience. Prior sewing experience required, preferably in a bridal and/or special occasion production environment. Prior experience with computerized POS system and ability to use one.
    $31k-37k yearly est. 4d ago
  • Urban Outfitters Key Holder

    Urban Outfitters 4.4company rating

    Walnut Creek, CA job

    The Key Holder collaborates with the store management team in the supervision of daily store operations. Key Holders support the store by setting a fun and energetic pace to accomplish operational and visual objectives and drive sales through genuine customer connections. Role Responsibilities Brand Experience Acts as a brand representative reflective of company values Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment of genuine customer connection; uses customer feedback to understand customer perspective to positively improve interactions Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up) Leadership + Team Management Actively participates as floor service leader by facilitating an energized pace, positive service environment, communication of daily sales goals and key metrics, while maintaining zone and floor needs Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resources Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks Visual + Business Operations Supports the store management team by participating in daily opening and closing office procedures and operational tasks and projects Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining Urban Outfitters' visual and display standards; ensures omni channel orders are processed timely and accurately Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Communication + Relationships Contributes to an inclusive work environment by actively listening to others and seeking different perspectives Supports the onboarding of new hires in their orientation and training, provides feedback to leadership team on associate performance and promotability Eager to develop new skills while being open and responsive to feedback; enhances customer experience through positive and authentic interactions Stays current and responds to communication; contributes to sharing information with the team and actively participates in daily meetings, store initiatives, and brand focuses. Role Qualifications Passion for UO brand Leadership experience Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays Eagerness to learn and grow within the organization The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **************************************** #URBANNA Pay Range USD $18.70 - USD $18.70 /Hr.
    $18.7 hourly Auto-Apply 60d+ ago
  • Customer Experience Lead-Powell Street

    Victoria's Secret 4.1company rating

    San Francisco, CA job

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $20.75 Maximum Salary: $26.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $20.8-26 hourly 17d ago
  • FT Brand Ambassador

    Ralph Lauren 4.5company rating

    Gilroy, CA job

    Ref #: W161384 Department: Retail City: Gilroy State/Province: California Workspace Description Shift: Pay Range: The pay range for this job is $15 - $22.97 per hour; actual pay is dependent on experience and geographic location. We will meet minimum wage and/or any other applicable legal pay requirements based on city, county, and state requirements. Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, hybrid working arrangements, incentive compensation, where applicable, and varied learning opportunities. Pay Range Max 22.97 Pay Range Min 15 Company Description Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Position Overview Full-Time Brand Ambassadors have a customer first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer's expectations. Success is achieved by being a team player who is curious, resourceful, and exemplifies inclusivity. Brand Ambassadors are the entry point for future Leadership roles within Ralph Lauren, where you can begin to write your Next Great Chapter. Essential Duties & Responsibilities * Understands and delivers sales and profit performance, understanding key tools and resources to drive selling * Supports the store in the execution of company initiatives * Supports and participates in team training to execute business results * Creative in thinking of new way to engage clients and reach out to a wider client base * Is the ideal representative of the customer experience expectations in store * Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision * Engages in store client initiatives and community outreach * Champion of RL core values * Embraces RL "More ways to shop" and new technology * Supports a collaborative environment with the customer at its core * Engages in networking and sourcing talent * Provides on going feedback to Management on successes and opportunities * Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home. * Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores. * Maintains exceptional productivity standards through store execution * Upholds all company policies and procedures * Provides necessary feedback to Management on category opportunities or needs. * Ensures sales floor and all store standards are met at all time. Experience, Skills & Knowledge * Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred * Ability to effectively communicate with customers and store personnel * Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately * Ability to operate the register, stand, move and walk for multiple hours * Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) * Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co-workers. * Planning and prioritization/time management skills Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually. * < Back to search results Apply now Share Share FT Brand Ambassador with Facebook Share FT Brand Ambassador with Twitter Share FT Brand Ambassador with a friend via e-mail Job Notifications Sign up to receive job notifications. Notify Me
    $15-23 hourly 60d+ ago

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