Operations Analyst jobs at Nelnet

Source One is a consulting services company and we're currently looking for the following individual to work as a consultant with our direct client, a global speciality insurance carrier in Greenwich, CT. This is a Hybrid role see details below. This role will be Hybrid (4 days onsite, 1 day remote) and available to candidates local to the Greenwich, CT area. No C2C, Third Party or Sponsorship Title: Insurance Business Systems Analyst Location: Hybrid (4 days onsite, 1 day remote) Hybrid (Mon-Fri, 40 hours) Fulltime, Permanent Salary Range : $70,000.00- $80,000.00 10%bonus eligible) MUST HAVE Recent Experience in the Insurance Industry! This role will help bridge the gap between business needs and IT solutions in the insurance industry by gathering requirements, assisting with implementation efforts, supporting end users and software systems, and improving upon business processes. Collaborate with stakeholders, analyze data, author business and technical requirements, and help ensure that technology projects align with insurance industry standards and company goals. Responsibilities • Gather and define business requirements: Work with subject matter experts to collect and document business needs for new or enhanced systems through interviews, workshops, and surveys. • Systems Support: Help with the implementation, maintenance, and ongoing production support of critical insurance software systems and ensure system performance and stability. • Troubleshoot and test: Assist in testing and troubleshooting systems to resolve issues and ensure they function correctly. • Project Work: Assist with projects and shifting priorities as needed. • Liaise between business and IT: Function as a communication bridge between business departments (like underwriting, operations, finance) and the information technology team. • Improve processes: Analyze existing business processes to identify areas for improvement and efficiency gains. • Analyze data: Evaluate data to inform decision-making and report on key performance indicators (KPIs). • Training and documentation: Train users on software applications, system enhancements, and create detailed business process documentation. • Reporting: Respond to user requests to generate reports from the system. Skills & Requirements • Minimum of 3-5 years of experience. • Insurance Industry Knowledge: A strong understanding of insurance products, business processes, and industry regulations is crucial. • Analytical and problem-solving: Ability to analyze complex situations, identify root causes of problems, and develop effective solutions. • Communication: Excellent written and verbal communication skills to effectively collaborate with diverse business stakeholders and technical teams. • Project Management and Process Knowledge: Familiarity with different project management methodologies like Agile or Waterfall, and the ability to create process flows and user stories is beneficial. • Software Familiarity: Experience with specific insurance software platforms like Guidewire, Duck Creek, Insurity, Origami, can be a significant advantage. • Technical Skills: Experience with SQL, data visualization tools, Power BI, and understanding of software systems

Source One is a consulting services company and we're currently looking for the following individual to work as a consultant with our direct client, a global pharmaceutical consumer goods manufacturing client in Summit, NJ. No Third-Party, No Corp to Corp, No Sponsorship Title: ServiceNow (CSM) Business Analyst Location: Summit, NJ Remote (Mon-Fri, 40 hours) must be able to work in LATAM, ANZ, APAC time zones Contract Duration: 12 months, with likely extension Pay Rate: $42.00 per hour (w2) Must Have Service Now CSM Customer Service Module experience only! Must Be Able to work in various times zones supporting LATAM, ANZ and APAC. Must Have Exceptional English Speaking Communication Skills ServiceNow Business Analyst Customer Service Module (CSM) We are seeking a ServiceNow Business Analyst for a multi-million-dollar initiative to implement ServiceNow's Customer Service Management (CSM) solution for our Call Center operations in LATAM, specifically Colombia. This role will involve collaboration with teams globally, including regions such as India, LATAM, ANZ, APAC, and potentially EMEA. Key Responsibilities: • Act as the primary Business Analyst for the implementation of ServiceNow's Customer Service Management (CSM) module. • Collaborate effectively with system integrators (e.g., SAP, Twilio/WhatsApp/WebMethods MFT), client technical teams, business stakeholders, and the Project Manager to ensure smooth project execution. • Lead weekly project plan calls, ensuring the team remains on track and documenting meeting notes and action items. • Capture and document user stories and requirements using Agile methodologies (e.g., JIRA, Scrum, Confluence). • Manage testing processes and ensure business engagement and participation in User Acceptance Testing (UAT). • Develop new enhancements for the CSM module, leveraging experience with various instances of ServiceNow. • Lead architectural reviews for necessary review boards to ensure that solutions align with technical standards and business needs. • Identify and articulate project risks and concerns, knowing when to escalate issues to appropriate stakeholders. • Maintain a high-level understanding of system integrations and IT architecture models to inform project decisions. • Document weekly status reports and communications using Microsoft PowerPoint and Excel. • Liaise with Business Analysts to review platform enhancement opportunities and identify value-added initiatives. Qualifications: • 5-8 years of solid experience in business analysis, preferably within Supply Chain IT and ServiceNow CSM. • Proven ability to perform business analysis duties for ServiceNow implementations, particularly with the CSM module. • Experience with ServiceNow is mandatory; familiarity with ServiceNow Contact Center solutions is a plus. • Experience working on complex IT-led projects across multiple workstreams. • Strong collaboration and communication skills, with the ability to work effectively with diverse teams across different geographical locations. • English is a must • Flexibility to work across various time zones to align with global project teams. • Proven experience leading architectural reviews and engaging with relevant review boards. Additional Information: • Collaborate closely with the manager to lead a capacity team based in India, primarily working on EST time to deliver continuous improvement initiatives.

Role: Junior Process Analyst Must Have Technical/Functional Skills The role is responsible for collaborating with multidisciplinary teams focused on designing innovative services and experiences that create measurable value to our clients while meeting business objectives. The role uses independent judgement to determine methods and approaches to work, developing key client-facing “moment of truth” journeys that define a client's relationship, partnering with internal clients to articulate a vision for a new or different type of service. The role makes decisions that influence department strategy, conducting research that builds empathy with the end client, deriving key insights, co-creating solutions, all with the goal of taking the service live. The role acts as a resource integrator, conducting primary research, synthesizing multiple data sources and research insights, and working with cross-functional teams to research and design detailed solutions. What you'll be doing As a member of the Process Engineering team, you'll identify and implement process improvements that enhance client experience and generate the right kind of profitability. As a Process Engineering Specialist, you'll use your experience and direct client feedback to improve the quality of key processes that make a difference for our clients. You'll assist in the planning, development, and implementation of a process strategy that will build the bank of the future. How you'll succeed • Conducting process assessments - Perform ongoing process reviews to identify issues early on and recommend solutions to business challenges. Stay on top of best practices and industry knowledge to identify process improvements that will create a best-in-class client experience. • Presenting recommendations - Provide feedback and advice on projects that will improve processes and resolve systematic issues. Consider business needs and make practical recommendations for continuous improvement. • Leadership skills - Use your expertise in process engineering methodologies and project management to lead projects and initiatives. Proactively gather data, information, and stakeholder feedback to provide informed guidance to your team. • Maintain a collaborative work environment and support your team to resolve problems as they arise. Who you are • You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way • You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best. • Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise. • You're a certified professional. You have current accreditation and good standing in Formal Green Belt or Black Belt certification. • You can demonstrate experience in Six Sigma or Lean Manufacturing Concepts, and process engineering or business related function (operations, strategy development, organizational design, or information t echnology). • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability. • Use data and analytics: Analyze process activities using tools like Power BI, Power Query, and VBA to support business process optimization. • Collaborate with stakeholders: Work with business and technology partners to gather feedback, define requirements, and implement improvements • Document and validate: Create detailed process maps and document future state processes. Validate solution designs and test results with business partners. Interested candidates please share me your updated resume to *******************

Role : Actuary Analyst Experience Required - 6+ Years Must Have Technical/Functional Skills • Must have ACAS/FCAS designation or relevant designation in other Actuarial societies • Must have P&C Insurance experience • State Filing Experience with DOI for personal lines of Insurance is preferred • Bachelor's degree; and 5 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. • Demonstrated competency with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. • Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, SQL or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. • Experience communicating complex solutions and analysis to both technical and nontechnical audiences. Roles & Responsibilities • Understand, analyze and review the assigned state and responsible for completing state filing process including but not limited to developing rates, trend analysis, revise rates, prepare documentation to DOI, get the sign off from Lead Actuary and coordinate and respond for any DOI objections. • Independently apply complex technical and actuarial methodologies, as well as proficient actuarial knowledge, to complete unstructured projects •Select and ensure quality of data used to perform trend analysis supports rate level indications; translates business problem into technical requirements; runs required models and interprets and communicates results to support business activities while executing and enhancing a strong control environment with guidance from an Director of respective Line of Business. •Utilize actuarial, mathematical, or statistical techniques to augment actuarial work product. •Apply understanding of products supported, stakeholders' needs, and industry trends to solve unstructured business problems. •Identify compliance gaps and process improvements and recommends develops solutions. •Lead unit initiatives and participates in cross-functional efforts as a technical subject matter expert. •Effectively communicate insights and solutions to all audiences, including executive leadership. •Synthesize complex and conflicting information into a clear and influential value proposition. •Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Interested candidates please do share me your updated resume to ******************* Salary Range - $100,000 to $180,000 per year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

The IT Security Analyst is responsible for developing, implementing, and managing security measures across multiple functional areas including core infrastructure, data, network, systems, and web applications. This role supports the creation and enforcement of security policies and procedures, monitors for threats and vulnerabilities, and assists in incident response and risk analysis. The analyst will collaborate with IT and business units to ensure the organization's security posture aligns with strategic goals and regulatory requirements. DUTIES Monitor and analyze security threats including viruses, malware, phishing attempts, and suspicious system activity across firewalls, IDS, VPN, email filters, and web filters. Reports adverse security events and risk assessments to the Information Security Officer and Chief Information Officer Administer and enforce security policies by managing user access, reviewing violation reports, investigating anomalies, and maintaining documentation of security controls. Provide end-user support for security-related issues including malware infections, phishing attempts, and safe browsing practices. Evaluate and recommend security tools, technologies, and procedures to improve protection and operational efficiency. Educate IT staff and business units on security policies and best practices; consult on security implications of user-managed systems and applications. Participate in IT projects to ensure the security requirements are integrated into system design and implementation. Support the organization's IT strategic plan by delivering secure technology solutions that meet the business objectives. Ensures compliance with internal policies, regulatory requirements, and industry standards. QUALIFICATIONS EDUCATION: Bachelor‘s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. EXPERIENCE: 3 to 5 years of combined IT and security experience with a broad range of exposure to systems analysis, application development, database design and administration; one to two years of experience with information security. SKILLS/ABILITIES Strong understanding of security principles, technologies, and practices across diverse platforms. Hands-on experience with configuring and securing workstations, laptops, mobile devices, servers, printers, switches, and other peripherals. Familiarity with banking applications such as Fiserv, Jack Henry, or FIS. Excellent verbal and written communication skills with the ability to convey complex technical concepts to non-technical audiences. Demonstrated problem-solving, analytical thinking, and decision-making skills. Strong customer service orientation and interpersonal skills. Security certifications (e.g. CompTIA Security+, CEH, GCIH) are a plus. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. WHY WORK FOR US? Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to: Medical insurance Vision insurance Dental insurance 401(k) Disability insurance Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies (GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website **************************** . Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

WHAT IS THE OPPORTUNITY? The First Line of Defense (1LOD) Shared Services organization, which is part of the 1LOD Controls Office, develops and maintains tools and resources to support Business Control Officers (BCOs) in carrying out their responsibilities in a consistent and coordinated manner. Shared Services teams serve BCO functions with reporting and analytics; assessment and standardization of risk and control practices; development of shared 1LOD risk and control procedures; and change management and socialization. Shared Services is heavily engaged in leading, managing and/or supporting regulatory and internal issue remediation. The primary responsibility of this position is to support the enablement, adoption and maturation of effective non-financial risk and control practices in CNB's 1LOD by developing and maintaining procedures in alignment with 1LOD processes for adhering to Bank Frameworks, Policies and Standards. The Procedure Program Analyst works closely with BCOs and other 1LOD Controls stakeholders; Royal Bank of Canada (RBC); CNB's second and third lines of defense (2LOD and 3LOD); business lines and functional/support units; practice and project managers; implementation leads; change owners and professionals; leaders and other stakeholders, to understand risk and control practices and document them in well-written, standardized and compliant procedures. WHAT WILL YOU DO? Support Shared Services Managers in the review and feedback cycle for non-financial risk management frameworks, policies, and standards and their impact on 1LOD stakeholders - including steps needed to ensure 1LOD adoption - while maintaining positive and productive working relationships with stakeholders across the organization and lines of defense. May assist with the analysis of non-financial 1LOD risk and control practices and procedures against regulatory and governance requirements and the identification and documentation of gaps. Design and document procedures for 1LOD adherence to Bank Frameworks, Policies, Standards and program requirements. Perform or assign proofreading and copy editing duties as needed. Execute quality assurance protocols in alignment with requirements and expectations across lines of defense, such as the Governance, Risk and Controls (GRC) Office, Policy Governance Office (PGO), and Internal Audit. Maintains execution tools (e.g., style guides, playbooks, templates, and QC and implementation checklists) with input from key partners and management. Prioritize, organize and complete work according to overlapping and time-sensitive deadlines, ensuring timely delivery of complete and accurate procedures. Facilitate, document and address feedback on procedures from stakeholders across lines of defense. Establish credibility and organizational trust to cultivate collaboration and produce quality work products. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 3 years of experience in documentation or preparation of technical materials, executive presentations, project management Minimum 3 years of experience in banking environment or risk management consulting or financial services industry in risk related roles Minimum 3 years of Advanced level experience in Microsoft Office skills, including Word, Excel, Access and PowerPoint Additional Qualifications Financial services industry experience, particularly in risk management or control functions, strongly preferred Prefer 5+ years of experience in documentation or preparation of procedures and related written communications Executive presentation and general communications experience strongly preferred Proficiency in MS Project, and SharePoint; Archer GRC experience a plus Strong project management experience Demonstrated ability to think critically and facilitate change through collaborative effort. Strong interpersonal and verbal communication skills Demonstrated exemplary writing, copy editing and proofreading skills Self-motivation, discipline, task focus, and the ability to structure and present work Proven track record of delivering high quality results within strict deadlines WHAT'S IN IT FOR YOU? Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks . ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us . INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

WHAT IS THE OPPORTUNITY? The First Line of Defense (1LOD) Shared Services organization, which is part of the 1LOD Controls Office, develops and maintains tools and resources to support Business Control Officers (BCOs) in carrying out their responsibilities in a consistent and coordinated manner. Shared Services teams serve BCO functions with reporting and analytics; assessment and standardization of risk and control practices; development of shared 1LOD risk and control procedures; and change management and socialization. Shared Services is heavily engaged in leading, managing and/or supporting regulatory and internal issue remediation. The primary responsibility of this position is to support the enablement, adoption and maturation of effective non-financial risk and control practices in CNB's 1LOD by developing and maintaining procedures in alignment with 1LOD processes for adhering to Bank Frameworks, Policies and Standards. The Procedure Program Analyst works closely with BCOs and other 1LOD Controls stakeholders; Royal Bank of Canada (RBC); CNB's second and third lines of defense (2LOD and 3LOD); business lines and functional/support units; practice and project managers; implementation leads; change owners and professionals; leaders and other stakeholders, to understand risk and control practices and document them in well-written, standardized and compliant procedures. WHAT WILL YOU DO? Support Shared Services Managers in the review and feedback cycle for non-financial risk management frameworks, policies, and standards and their impact on 1LOD stakeholders - including steps needed to ensure 1LOD adoption - while maintaining positive and productive working relationships with stakeholders across the organization and lines of defense. May assist with the analysis of non-financial 1LOD risk and control practices and procedures against regulatory and governance requirements and the identification and documentation of gaps. Design and document procedures for 1LOD adherence to Bank Frameworks, Policies, Standards and program requirements. Perform or assign proofreading and copy editing duties as needed. Execute quality assurance protocols in alignment with requirements and expectations across lines of defense, such as the Governance, Risk and Controls (GRC) Office, Policy Governance Office (PGO), and Internal Audit. Maintains execution tools (e.g., style guides, playbooks, templates, and QC and implementation checklists) with input from key partners and management. Prioritize, organize and complete work according to overlapping and time-sensitive deadlines, ensuring timely delivery of complete and accurate procedures. Facilitate, document and address feedback on procedures from stakeholders across lines of defense. Establish credibility and organizational trust to cultivate collaboration and produce quality work products. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 3 years of experience in documentation or preparation of technical materials, executive presentations, project management Minimum 3 years of experience in banking environment or risk management consulting or financial services industry in risk related roles Minimum 3 years of Advanced level experience in Microsoft Office skills, including Word, Excel, Access and PowerPoint Additional Qualifications Financial services industry experience, particularly in risk management or control functions, strongly preferred Prefer 5+ years of experience in documentation or preparation of procedures and related written communications Executive presentation and general communications experience strongly preferred Proficiency in MS Project, and SharePoint; Archer GRC experience a plus Strong project management experience Demonstrated ability to think critically and facilitate change through collaborative effort. Strong interpersonal and verbal communication skills Demonstrated exemplary writing, copy editing and proofreading skills Self-motivation, discipline, task focus, and the ability to structure and present work Proven track record of delivering high quality results within strict deadlines WHAT'S IN IT FOR YOU? Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks . ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us . INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

WHAT IS THE OPPORTUNITY? The First Line of Defense (1LOD) Shared Services organization, which is part of the 1LOD Controls Office, develops and maintains tools and resources to support Business Control Officers (BCOs) in carrying out their responsibilities in a consistent and coordinated manner. Shared Services teams serve BCO functions with reporting and analytics; assessment and standardization of risk and control practices; development of shared 1LOD risk and control procedures; and change management and socialization. Shared Services is heavily engaged in leading, managing and/or supporting regulatory and internal issue remediation. The primary responsibility of this position is to support the enablement, adoption and maturation of effective non-financial risk and control practices in CNB's 1LOD by developing and maintaining procedures in alignment with 1LOD processes for adhering to Bank Frameworks, Policies and Standards. The Procedure Program Analyst works closely with BCOs and other 1LOD Controls stakeholders; Royal Bank of Canada (RBC); CNB's second and third lines of defense (2LOD and 3LOD); business lines and functional/support units; practice and project managers; implementation leads; change owners and professionals; leaders and other stakeholders, to understand risk and control practices and document them in well-written, standardized and compliant procedures. WHAT WILL YOU DO? Support Shared Services Managers in the review and feedback cycle for non-financial risk management frameworks, policies, and standards and their impact on 1LOD stakeholders - including steps needed to ensure 1LOD adoption - while maintaining positive and productive working relationships with stakeholders across the organization and lines of defense. May assist with the analysis of non-financial 1LOD risk and control practices and procedures against regulatory and governance requirements and the identification and documentation of gaps. Design and document procedures for 1LOD adherence to Bank Frameworks, Policies, Standards and program requirements. Perform or assign proofreading and copy editing duties as needed. Execute quality assurance protocols in alignment with requirements and expectations across lines of defense, such as the Governance, Risk and Controls (GRC) Office, Policy Governance Office (PGO), and Internal Audit. Maintains execution tools (e.g., style guides, playbooks, templates, and QC and implementation checklists) with input from key partners and management. Prioritize, organize and complete work according to overlapping and time-sensitive deadlines, ensuring timely delivery of complete and accurate procedures. Facilitate, document and address feedback on procedures from stakeholders across lines of defense. Establish credibility and organizational trust to cultivate collaboration and produce quality work products. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 3 years of experience in documentation or preparation of technical materials, executive presentations, project management Minimum 3 years of experience in banking environment or risk management consulting or financial services industry in risk related roles Minimum 3 years of Advanced level experience in Microsoft Office skills, including Word, Excel, Access and PowerPoint Additional Qualifications Financial services industry experience, particularly in risk management or control functions, strongly preferred Prefer 5+ years of experience in documentation or preparation of procedures and related written communications Executive presentation and general communications experience strongly preferred Proficiency in MS Project, and SharePoint; Archer GRC experience a plus Strong project management experience Demonstrated ability to think critically and facilitate change through collaborative effort. Strong interpersonal and verbal communication skills Demonstrated exemplary writing, copy editing and proofreading skills Self-motivation, discipline, task focus, and the ability to structure and present work Proven track record of delivering high quality results within strict deadlines WHAT'S IN IT FOR YOU? Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks . ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us . INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

Jigar Kachhia at email address **************************** can be reached on # ************. We have Contract Role of Financial Analyst IV our client at Princeton NJ Please let me know if you or any of your friends would be interested in this position. Position Details: Financial Analyst IV, Princeton NJ Location : Princeton NJ 8540 Project Duration : 12+ months of contract Pay range : $45-49 an hour on W2 About Abbott Point of Care: Abbott Point of Care is a global leader in providing critical medical diagnostic and informatics products for rapid blood analysis that are intuitive, reliable, and cost-effective. Our i-STAT System is an advanced, portable diagnostic tool that provides real-time, lab-quality results within minutes to accelerate patient-care decision-making as well as optimize resource utilization for our customers and the patients that they serve. The i-STAT System has the industry's most comprehensive menu of tests in a single, with-patient platform, including tests for respiratory, metabolic, coagulation, hematology, glucose, and cardiac function. By delivering lab-quality results in minutes, on just a few drops of blood, our i-STAT System fosters a collaborative, patient-centered environment while driving improved operational performance. About the role: Abbott Point of Care has a new opening for a Sr. Financial Analyst. This role will support the Division FP&A HQ team with providing financial planning & analysis for the business by building and managing financial reports, preparing analysis for business reviews and other adhoc request. Responsibilities include: Prepare financial analysis and reports (such as Plans, Latest Best Estimate (LBE's) and Long Range Projections (LRP)) for P&L and balance sheet metrics that meet the timing and quality of presentation requirements, facilitate management review and decision making while ensuring integrity of data and compliance with GAAP as well as Abbott's operating policies Maintain an effective and efficient planning process for the division and functional areas being supported, including the coordination of a planning calendar with key dates and deliverables Develop flexible, comprehensive tools and templates to support the consolidation and timely completion of corporate schedules as well as develop system solutions and process improvements that meet the needs of the financial planning and/or reporting requirements Support the Sales & Operations Planning (S&OP) process by managing the reporting of monthly financial performance metrics such as: sales and expense variances, cash conversion cycle (CCC), Integrated Business Planning (IBP), etc Provide financial support to Global Marketing organization. Partner with marketing team to create annual budget and forecast Complete month-end close activities: tie out monthly revenue, prepare journal entries, expense summaries, and project spend analysis Prepare and analyze daily and weekly sales reporting / projections Maintain finance scorecard on deliverables from other APOC finance organizations Perform adhoc requests and drive cross-business analytic projects for senior management, with financial modeling, data mining and presentation support Education Requirements: Bachelor's degree, preferably in accounting or finance, or an equivalent combination of education and work experience. Minimum Qualifications: Position requires 7+ years of finance experience to include roles of increasing responsibility in accounting and/or finance Strong Excel skills, demonstrate initiative, analytical thinking, critical-thinking and problem-solving skills Demonstrated ability to provide data and analysis to support decision making, methodical approach to problem solving and rational ideas supporting them, ability to keep learning and to teach others, traditional accounting knowledge and facilitator of management needs, streamlining functions within the department and an efficient work Ethic.

s America Inc.: Incorporated in 1964, Daiwa Capital Markets America Inc. (“DCMA”) is a New York-based registered securities broker-dealer, a futures commission merchant, a primary dealer of U.S. Treasury securities, and a member of the New York Stock Exchange and other major U.S. exchanges. Our main focus is on the sales and trading of Japanese, Asian, and U.S. equities, fixed income instruments, financial futures, and investment banking for institutional customers. DCMA's ultimate parent company is Daiwa Securities Group Inc., one of the largest brokerage and financial services groups in Japan. Position Summary: Daiwa Capital Markets America is seeking an Analyst with experience of Operational Risk and/or Third Party Risk Management (“TPRM”) to join our Operational Risk Management (“ORM”) team. The ORM team is responsible for both the ORM and TPRM programs, working to execute robust risk management processes across the firm. The work environment is dynamic and focused on continuous program improvement, automation and integration with the other risk stripes and related programs. The role entails working closely with ORM team members and collaborating cross-functionally with stakeholders to implement and deliver all components of the framework. In addition, you will directly contribute to risk related initiatives including new operational risk initiatives, incident response, RCSA, Key Risk Indicators (KRIs), eGRC system integration and risk reporting. The role involves interaction with management across the firm and involvement in a range of projects that provides for a challenging and multi-faceted work environment. Core Responsibilities: Assist with ongoing development, rollout and maintenance of the Operational Risk and TPRM Programs. Perform third party risk assessment during onboarding and for periodic reviews. Work with the first line of the defense (1LoD) to develop KRIs, and monitoring for elevated risks. Assist the 1LoD with operational incident reporting, conducting incident root cause analysis and reporting to management. Assist business managers to perform Risk and Control Self-Assessments and reviewing the responses. Maintain strong relationships with business management and providing risk training. Develop risk reporting and dashboards to meet the needs of business management and ORM. Identify and document potential risks associated with the operational processes across the firm including trading and operations. Qualifications: Bachelor's degree, preferably in a business-related subject. 5+ years of experience in operational risk and/or third party risk management. Risk management certification preferred (e.g. CRISC). Hands on experience of Operational Risk processes (e.g. RCSA, KRI, Incident/Issues Management, Scenario Analysis, and risk reporting). Financial services industry experience, preferably in the broker/dealer or banking sectors. Strong organizational, documentation, analytical, presentation, and communication skills (written and verbal). Strong analytical approach and a focus on bringing new ideas to increase efficiency/ automation. Experience using and administering eGRC systems. Company Culture and Benefits: Daiwa Capital Markets America Inc. has a vibrant company culture made up of a diverse team of professionals. We seek to foster an atmosphere in which our employees understand, respect, and inspire each other. We will continue to build a culture that encourages everyone at DCMA to take pride in their work. How we work - individually, with each other, and with our communities - is just as important as what we do and shapes who we are as an organization. Our people are our most important asset, and as a result, we offer a competitive and robust total rewards package which includes, but is not limited to: Competitive Benefits Package (Medical, Dental and Vision) Ancillary Insurance (Basic Life Insurance, AD&D Insurance, and Short & Long-term Disability) Flexible Spending and Health Savings Accounts (FSA and HSA) Employee Assistance Program (EAP) Comprehensive health and wellness benefits Parental Leave Family building benefits 401(k) with company match Paid Time Off and holidays Professional development, educational assistance and training programs Community Engagement Programs DCMA has a hybrid work program in place, with opportunities for remote work depending on the nature of the role and needs of your department. This was implemented to provide operational efficiency while simultaneously giving employees flexibility. At a minimum, employees are expected to work in the office three days per week. DCMA provides equal employment opportunities for all applicants and employees. We are committed to providing a work environment that is free of discrimination and harassment. DCMA prohibits discrimination based on race, color, religion, gender identity, national origin, sexual orientation, age, disability, military or veteran status, or other attributes protected under applicable federal, state, or local laws.

Job Description s America Inc.: Incorporated in 1964, Daiwa Capital Markets America Inc. (“DCMA”) is a New York-based registered securities broker-dealer, a futures commission merchant, a primary dealer of U.S. Treasury securities, and a member of the New York Stock Exchange and other major U.S. exchanges. Our main focus is on the sales and trading of Japanese, Asian, and U.S. equities, fixed income instruments, financial futures, and investment banking for institutional customers. DCMA's ultimate parent company is Daiwa Securities Group Inc., one of the largest brokerage and financial services groups in Japan. Position Summary: Daiwa Capital Markets America is seeking an Analyst with experience of Operational Risk and/or Third Party Risk Management (“TPRM”) to join our Operational Risk Management (“ORM”) team. The ORM team is responsible for both the ORM and TPRM programs, working to execute robust risk management processes across the firm. The work environment is dynamic and focused on continuous program improvement, automation and integration with the other risk stripes and related programs. The role entails working closely with ORM team members and collaborating cross-functionally with stakeholders to implement and deliver all components of the framework. In addition, you will directly contribute to risk related initiatives including new operational risk initiatives, incident response, RCSA, Key Risk Indicators (KRIs), eGRC system integration and risk reporting. The role involves interaction with management across the firm and involvement in a range of projects that provides for a challenging and multi-faceted work environment. Core Responsibilities: Assist with ongoing development, rollout and maintenance of the Operational Risk and TPRM Programs. Perform third party risk assessment during onboarding and for periodic reviews. Work with the first line of the defense (1LoD) to develop KRIs, and monitoring for elevated risks. Assist the 1LoD with operational incident reporting, conducting incident root cause analysis and reporting to management. Assist business managers to perform Risk and Control Self-Assessments and reviewing the responses. Maintain strong relationships with business management and providing risk training. Develop risk reporting and dashboards to meet the needs of business management and ORM. Identify and document potential risks associated with the operational processes across the firm including trading and operations. Qualifications: Bachelor's degree, preferably in a business-related subject. 5+ years of experience in operational risk and/or third party risk management. Risk management certification preferred (e.g. CRISC). Hands on experience of Operational Risk processes (e.g. RCSA, KRI, Incident/Issues Management, Scenario Analysis, and risk reporting). Financial services industry experience, preferably in the broker/dealer or banking sectors. Strong organizational, documentation, analytical, presentation, and communication skills (written and verbal). Strong analytical approach and a focus on bringing new ideas to increase efficiency/ automation. Experience using and administering eGRC systems. Company Culture and Benefits: Daiwa Capital Markets America Inc. has a vibrant company culture made up of a diverse team of professionals. We seek to foster an atmosphere in which our employees understand, respect, and inspire each other. We will continue to build a culture that encourages everyone at DCMA to take pride in their work. How we work - individually, with each other, and with our communities - is just as important as what we do and shapes who we are as an organization. Our people are our most important asset, and as a result, we offer a competitive and robust total rewards package which includes, but is not limited to: Competitive Benefits Package (Medical, Dental and Vision) Ancillary Insurance (Basic Life Insurance, AD&D Insurance, and Short & Long-term Disability) Flexible Spending and Health Savings Accounts (FSA and HSA) Employee Assistance Program (EAP) Comprehensive health and wellness benefits Parental Leave Family building benefits 401(k) with company match Paid Time Off and holidays Professional development, educational assistance and training programs Community Engagement Programs DCMA has a hybrid work program in place, with opportunities for remote work depending on the nature of the role and needs of your department. This was implemented to provide operational efficiency while simultaneously giving employees flexibility. At a minimum, employees are expected to work in the office three days per week. DCMA provides equal employment opportunities for all applicants and employees. We are committed to providing a work environment that is free of discrimination and harassment. DCMA prohibits discrimination based on race, color, religion, gender identity, national origin, sexual orientation, age, disability, military or veteran status, or other attributes protected under applicable federal, state, or local laws.

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA. We are looking for an Home Operations Strategy Analyst for the Helix Fleet Ops team. The team is responsible for orchestrating Figure's Home-use case massive collection operations (i.e. home data collection and deployment). Responsibilities: You will help drive successful in-home robot data collection operations by supporting project prioritization and execution under the guidance of the Helix Fleet Operations Manager. Examples include: Supporting the execution of offsite deployments - i.e., all activities related to the successful deployment of humanoids and collection operations in residential environments (logistics, homeowner interface, etc.) Leading cross-functional planning and coordination across Engineering and Pilot teams to achieve the critical goals of Helix data collection and model development Designing and tracking key data collection metrics, performing analyses, and developing tools, processes, and dashboards to improve performance Defining and refining data collection methodologies to meet the evolving needs of the Helix model Requirements: 2-4 years in operations strategy, consulting, startup project management, or similar roles Excellent problem-solving and decision-making abilities Excellent communication skills especially using data Able to work well under pressure while managing competing, time-sensitive demands Proficiency in Google Workspace (e.g., Sheets) and operational management tools Low ego, team player with can-do attitude Bonus Qualifications: Experience with robotics or AI data collection. A passion for helping scale the deployment of learning humanoid robots. The US base salary range for this full-time position is between $90,000 - $160,000 annually. The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.

You are joining a groundbreaking alliance between CME Group and FanDuel. We are launching a new joint venture: a non-clearing Futures Commission Merchant (FCM) designed to democratize access to financial markets. We are creating a platform where millions of customers can express views on the S&P 500, gold, or economic indicators with simple "yes" or "no" trades. We need an Operations Analyst who isn't just looking to run a process, but to help build and optimize the core operational systems for our new financial platform. What You'll Do * Build and execute the daily operational workflows for a newly established FCM, ensuring seamless account setups, exact trade submissions, and accurate end-of-day processing. * Serve as the primary escalation point for trade-related inquiries, bridging the gap between complex financial mechanics and the user experience to resolve issues rapidly. * Proactively identify friction points in the trade lifecycle and pilot new, scalable solutions to automate workflows as the platform grows from launch to mass adoption. * Collaborate across compliance, product, and technology teams to implement new product launches and ensure the FCM infrastructure supports high-frequency, event-based trading. * Utilize margin service tools and operational data to monitor risk and document comprehensive procedures that set the standard for this new market segment. What You'll Bring * Bachelor's degree in Business, Finance, or a related field. * A strong quantitative mindset with the ability to troubleshoot complex issues, manage trade data, and maintain high organizational standards in a regulated environment. * Advanced proficiency in Microsoft Office and Google Suite; experience with data manipulation or visualization tools is a strong plus. * Excellent written and verbal communication skills * A solid understanding of the trade lifecycle (clearing, settlement, T+1 workflows) and a genuine interest in Prediction Markets or Event Contracts, preferred * A self-motivated, collaborative individual suitable for a startup environment within a major enterprise, capable of adapting quickly as we launch new asset classes. What You'll Get * A supportive environment fostering career progression, continuous learning, and an inclusive culture. * Broad exposure to CME's diverse products, asset classes, and cross-functional teams. * A competitive salary and comprehensive benefits package. Learn more about our career opportunities here. This role is hybrid and will require a Tuesday-Saturday shift as well as onsite 3 days a week in our Chicago office, with flexibility. #LI-RP1 #LI-hybrid CME Group is committed to offering a competitive total rewards package for our employees that recognizes their contributions to the business and reflects our long-term investment in their future. The pay range for this role is $61,700-$102,900. Actual salary offered will be dependent on a wide array of factors including but not limited to: relevant experience, skills, education and comparison to internal employees (where relevant). Our compensation program also includes an annual target bonus opportunity for all employees, as well as the opportunity to become an owner in the company through our broad-based equity program. Through our benefits program, we strive to offer flexibility, value and choice. From comprehensive health coverage, to a retirement package that includes both a 401(k) and an active pension plan, to highly competitive education reimbursement provisions, paid time off and a mental health benefit, CME Group offers a holistic benefits package for our team and their dependents. CME Group: Where Futures are Made CME Group is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone's perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic. Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.

Introduction Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business. Overview The incumbent will take the lead in event management for NYB, oversee new activity management, manage product and associate risk management, handle operational risk Key Risk Indicator (KRI) management, and direct the rectification of operational risk issues. Responsibilities Include but are not limited to: Operational Risk Identification & Assessment: Comprehensive Risk Source Identification: Systematically identify potential operational risks across the institution's products, services, business processes, systems, personnel, and external events. Risk Assessment: Conduct qualitative and quantitative assessments of identified or potential risks to determine their likelihood, impact and potential loss. Risk Classification: Classify and prioritize risks based on event or activity characteristics and associated assessment results. Enhance New Business Risk Management: Strengthen operational risk control capabilities to address increased risks stemming from the growth of new business. Assist in additional IMNARM program activities: Participate in projects to strengthen team development and coverage. Risk Control & Mitigation: Develop Risk Control Measures: Formulate appropriate risk control measures based on risk assessment results, such as optimizing business processes, enhancing system monitoring, and improving employee training. Implement Risk Mitigation Measures: Actively implement measures to mitigate risks, reducing the probability of occurrence and the severity of losses. Continuous Risk Monitoring: Regularly evaluate and challenge the effectiveness of risk control measures and adjust them as needed. Key Risk Indicator (KRI) and Key Performance Indicator (KPI) Monitoring: Monitor all operational risk-related KRIs and KPIs, promptly investigating any breaches of limits or alert thresholds. Regulatory Compliance: Adhere to Regulatory Requirements: Ensure the institution's operational risk management and new business development comply with regulatory requirements. Keep abreast of key regulatory guidance and requirements impacting Facilitate Regulatory Inspections: Actively cooperate with regulatory inspections and promptly rectify any identified issues Qualifications Bachelor's degree is required for this position. A minimum of 6 years of experience in the Banking industry and risk management is required for VP level; A minimum of 4 years of experience in the Banking industry and risk management is required for AVP level. Knowledge of operational or enterprise risk management concepts, framework, methods, and good governance practices. Proficiency in Microsoft Excel, PowerPoint, and other reporting tools; experience with GRC tool is a plus. Proficiency in Mandarin is a plus. Pay Range USD $65,000.00 - USD $230,000.00 /Yr.

Business Unit:Compliance, Risk and Internal Audit Salary Range:$64,000 USD - $82,000 USD Specific compensation will be based on candidate's experience, skills, qualifications, commercial considerations, and other job-related factors permitted by law. At Russell Investments, salary is just one part of our compensation package. Our total rewards approach includes an annual performance bonus (subject to eligibility criteria) in addition to participation in our competitive benefits programs including healthcare, retirement, vacation, and wellbeing programs. Job Description: Every day, we seek to improve financial security for people. As part of our continued efforts to enhance risk management practices, we are seeking a dynamic and detail-oriented Operational Risk Analyst with robust project management capabilities to join our team. As a member of the Operational Risk team, you'll be part of a collaborative and purpose-driven group that values integrity, innovation, and impact. This role blends core risk management responsibilities with hands-on project leadership, offering a unique opportunity to shape and strengthen our operational resilience. Responsibilities Conduct and facilitate operational risk activities, including risk assessments, control documentation and testing, event analysis, and remediation tracking. Lead and coordinate cross-functional projects, ensuring timely delivery of risk initiatives through effective planning, execution, and stakeholder engagement. Develop and maintain project plans, including scope definition, milestone tracking, and status reporting. Produce accurate operational risk reports for internal and external stakeholders on both scheduled and ad hoc bases. Support risk governance activities, including committee coordination and presentation development. Partner with business units to identify, assess, and mitigate operational risks, fostering a culture of proactive risk awareness. Demonstrable skills and experiences required: Bachelor's degree in Business Management, Finance, Accounting, or a related discipline. 3-5 years of experience in Financial Services, with exposure to operational risk or enterprise risk management. Demonstrated success in managing complex projects from initiation to completion, preferably within a risk or compliance environment. Familiarity with GRC platforms such as MetricStream is a plus. Exceptional communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization. Strong organizational and time management skills, with a track record of delivering results independently and within teams. Analytical mindset with keen problem-solving abilities and sound judgment Proactive approach to prioritization, multitasking, and continuous improvement This role is not eligible for employment-based immigration sponsorship. Applicants must be legally authorized to work in the United States without employer sponsorship, now or in the future. Equal Employment Opportunity Russell Investments is committed to providing equal employment opportunities for all associates and employment applicants regardless of race, religion, ancestry, creed, color, gender (including gender identity which refers to a person's actual or perceived sex, and includes self-image, appearance, behavior or expression, whether or not different from that traditionally associated with a person's biological sex), age, national origin, citizenship status, disability, medical condition, military status, veteran status, marital status, sexual orientation, past or present unemployment status , or any other characteristic protected by law.

Job Description Who we are: At SECU, we put our employees first, recognizing that their well-being and professional development are vital to our success. By fostering a supportive and empowering work environment, our employees are committed to helping members achieve long-term financial security. They are also inspired to give back to the communities we serve by volunteering and spreading kindness, which reflects our core values and who we are as an organization. Every employee at SECU contributes to our member's financial well-being, and we'll always do what's right for our members, employees, and communities. Feel good about what you do. Belong to a place where you matter and can make a difference. This person will need to reside within commuting distance to our Linthicum, MD headquarters. What you will do: The Operational Risk Analyst supports Corporate Governance Leadership with the daily operation and administration of SECU risk programs/responsibilities. This position, through specialized knowledge and skill, provides support to the organization on all matters relating to operational risk. Helps organization identify, assess and mitigate risks arising from internal processes, systems, and people. Ensure business continuity, regulatory compliance and minimal disruption from operational failures. Operational Risk Analyst adheres to regulations and organizational policies, maintaining awareness and knowledge required to perform the duties of the position, including all aspects of the Bank Secrecy Act and related regulations, such as OFAC, and the USA Patriot Act, Fair Lending and Information Security. A day in your life might include: Conducts operational/financial/regulatory risk assessments. Coordinates annual review and updates of risk assessments. Analyze business operations to detect potential risk areas. Develop and implement risk management frameworks. Design controls to prevent or control operational risk. Monitor effectiveness of mitigation strategies. Identifies, tracks, and monitors operational risks. Supports remediation efforts of risks. Conducts risk reviews to ensure new, ongoing and remediation efforts are within risk appetite. Ensure the organization remains within the approved risk thresholds. Implements appropriate monitoring. Supports daily operations and maintenance of SECU's Business Continuity, Disaster Recovery and Incident Response program. Coordinates and facilitates annual training, program reviews and ensures program documentation is accurate and up to date. Develop comprehensive reporting, dashboards and presentations for management. Reviews policies, procedures and programs. Ensure internal controls are adequate. Coordinates annual training requirements for responsible program areas. Supports SECU projects and initiatives, determines risks and updates risk assessments/tracking accordingly. Fosters a culture of compliance and legal awareness organizationally; remains aware of risks facing SECU and the industry. Additional Responsibilities may include: Interact and support CUSO partners and credit union partners. Reviews report data for trends and advise management of potential areas of risk concern. Supports daily operations and maintenance of SECU's Business Continuity, Disaster Recovery and Incident Response program. Coordinates and facilitates annual training, program reviews and ensures program documentation is accurate and up to date. Responsible for audit and exam support and coordination efforts. What we need from you: Education Requirements Bachelor's degree preferred Certified Credit Union Enterprise Risk Professional (CUERP) required or must be obtained within the first year of employment. Experience Requirements 3-5 years' experience working at a financial institution. 3-5 years of demonstrated responsibility in Enterprise Risk Management, with a focus on operational risk identification, assessment and remediation. Understanding of rules/regulations and enterprise risk awareness from prior roles. Credit Union experience preferred but not required Takes personal responsibility for decisions, actions, failures and overall deliverables Utilizes oral and written communication to enhance relationships across the organization Clearly communicates information, thoughts and ideas in a clear, concise and organized manner Relates comfortably with people across levels, functions, culture, and geography Possesses a clear understanding of strengths, limitations, emotions, beliefs, and motivations of self and others Maintains composure and effectiveness when experiencing major changes in work tasks or the work environment Adjusts effectively to work within new work structures, processes, requirements, or cultures Demonstrates an understanding of SECU's culture, core values, mission and strategic priorities as it relates to one's work and overall performance Physical Requirements - Please add additional physical requirements to list provided below, if applicable. Must be able to remain in a stationary position, often standing or sitting for prolonged periods Must be able to lift up to 25 pounds Compensation Information: Offers will be commensurate with experience and education. Please Note: We typically hire at or below mid-point, which is $95,000 for this role. Salary: Min. $73,800 - Max. $118,000 Other Compensation Includes: Annual corporate-wide incentives We provide comprehensive benefits, with a focus on total well-being: Medical, vision, dental benefits 401k plan with company matching Generous sick, vacation and personal leave And more...2025SECUBenefitsGuide.pdf SECU is committed to fostering a diverse, equitable, and inclusive workforce where all individuals are valued and respected. We take pride in providing equal opportunities for all qualified applicants regardless of race, ethnicity, national origin, gender, sexual orientation, gender identity or expression, religion, military or veteran status, or any other characteristics protected by law.

Who we are: At SECU, we put our employees first, recognizing that their well-being and professional development are vital to our success. By fostering a supportive and empowering work environment, our employees are committed to helping members achieve long-term financial security. They are also inspired to give back to the communities we serve by volunteering and spreading kindness, which reflects our core values and who we are as an organization. Every employee at SECU contributes to our member s financial well-being, and we ll always do what s right for our members, employees, and communities. Feel good about what you do. Belong to a place where you matter and can make a difference. This person will need to reside within commuting distance to our Linthicum, MD headquarters. What you will do: The Operational Risk Analyst supports Corporate Governance Leadership with the daily operation and administration of SECU risk programs/responsibilities. This position, through specialized knowledge and skill, provides support to the organization on all matters relating to operational risk. Helps organization identify, assess and mitigate risks arising from internal processes, systems, and people. Ensure business continuity, regulatory compliance and minimal disruption from operational failures. Operational Risk Analyst adheres to regulations and organizational policies, maintaining awareness and knowledge required to perform the duties of the position, including all aspects of the Bank Secrecy Act and related regulations, such as OFAC, and the USA Patriot Act, Fair Lending and Information Security. A day in your life might include: Conducts operational/financial/regulatory risk assessments. Coordinates annual review and updates of risk assessments. Analyze business operations to detect potential risk areas. Develop and implement risk management frameworks. Design controls to prevent or control operational risk. Monitor effectiveness of mitigation strategies. Identifies, tracks, and monitors operational risks. Supports remediation efforts of risks. Conducts risk reviews to ensure new, ongoing and remediation efforts are within risk appetite. Ensure the organization remains within the approved risk thresholds. Implements appropriate monitoring. Supports daily operations and maintenance of SECU s Business Continuity, Disaster Recovery and Incident Response program. Coordinates and facilitates annual training, program reviews and ensures program documentation is accurate and up to date. Develop comprehensive reporting, dashboards and presentations for management. Reviews policies, procedures and programs. Ensure internal controls are adequate. Coordinates annual training requirements for responsible program areas. Supports SECU projects and initiatives, determines risks and updates risk assessments/tracking accordingly. Fosters a culture of compliance and legal awareness organizationally; remains aware of risks facing SECU and the industry. Additional Responsibilities may include: Interact and support CUSO partners and credit union partners. Reviews report data for trends and advise management of potential areas of risk concern. Supports daily operations and maintenance of SECU s Business Continuity, Disaster Recovery and Incident Response program. Coordinates and facilitates annual training, program reviews and ensures program documentation is accurate and up to date. Responsible for audit and exam support and coordination efforts. What we need from you: Education Requirements Bachelor s degree preferred Certified Credit Union Enterprise Risk Professional (CUERP) required or must be obtained within the first year of employment. Experience Requirements 3-5 years experience working at a financial institution. 3-5 years of demonstrated responsibility in Enterprise Risk Management, with a focus on operational risk identification, assessment and remediation. Understanding of rules/regulations and enterprise risk awareness from prior roles. Credit Union experience preferred but not required Takes personal responsibility for decisions, actions, failures and overall deliverables Utilizes oral and written communication to enhance relationships across the organization Clearly communicates information, thoughts and ideas in a clear, concise and organized manner Relates comfortably with people across levels, functions, culture, and geography Possesses a clear understanding of strengths, limitations, emotions, beliefs, and motivations of self and others Maintains composure and effectiveness when experiencing major changes in work tasks or the work environment Adjusts effectively to work within new work structures, processes, requirements, or cultures Demonstrates an understanding of SECU s culture, core values, mission and strategic priorities as it relates to one s work and overall performance Physical Requirements - Please add additional physical requirements to list provided below, if applicable. Must be able to remain in a stationary position, often standing or sitting for prolonged periods Must be able to lift up to 25 pounds Compensation Information: Offers will be commensurate with experience and education. Please Note: We typically hire at or below mid-point, which is $95,000 for this role. Salary: Min. $73,800 Max. $118,000 Other Compensation Includes: Annual corporate-wide incentives We provide comprehensive benefits, with a focus on total well-being: Medical, vision, dental benefits 401k plan with company matching Generous sick, vacation and personal leave And more...2025SECUBenefitsGuide.pdf SECU is committed to fostering a diverse, equitable, and inclusive workforce where all individuals are valued and respected. We take pride in providing equal opportunities for all qualified applicants regardless of race, ethnicity, national origin, gender, sexual orientation, gender identity or expression, religion, military or veteran status, or any other characteristics protected by law.

Primary Office Location: 100 Federal Street. Pittsburgh, Pennsylvania. 15212. Join our team. Make a difference - for us and for your future. Operational Risk Analyst Business Unit: Operations Reports to: Manager of Operational Risk This position will be a member of a critical team of Operational Risk Analysts who are the front-line partners supporting lines of business across the bank and ensuring they meet the obligations defined under Risk Control Self Assessments (RCSA). The position will collaborate closely with the business owners and the second-line business partners to ensure compliance with the requirements defined by Heightened Standards including ensuring risks are identified, documented, assessed, and mitigated effectively. Primary Responsibilities: Ensure proper execution of RCSA processes in a timely fashion. Work with business units to validate risk assessments, identify Risk Trigger events (e.g. new products or material changes to process/procedures) and implement appropriate control measures. Support the resolution of self/management-identified issues, regulatory findings, and audit observations. Ensure action plans that remediate risk and compliance gaps are executed in a timely manner. Assists various business lines through education and training on the risk management framework requirements and related policies, procedures, processes, and practices. Collaborates with management, peers and personnel to foster a strong risk culture, promote first-line risk ownership, and build connections with other risk teams and partner functions for cross-business initiatives. Supports issue management, product changes, and business transformations. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 5 Skills Required to Perform the Primary Responsibilities of this Position: Excellent communication skills, both written and verbal Detail-oriented Ability to work and multi-task in a fast paced environment Excellent project management skills Excellent organizational, analytical and interpersonal skills Candidate must have expert knowledge with respect to risk issues that face by banking business owners Relevant experience in Risk and Controls within a banking environment Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

Join Mascoma Bank's Operations Team as an Operational Risk Analyst and help us improve our clients' financial being! At Mascoma Bank, we strive for operational excellence as we enhance the lives of our customers and communities. The Operational Risk Analyst is responsible for researching, analyzing, and reporting operational risk for both retail and operations. This position will work closely with, deposit operations, fraud, retail, risk, compliance, and other departments as needed in order to collect, identify, and resolve procedural and process gaps. This person will also work with the Director of Operational Risk to collect accurate data and reporting to create and manage risk matrix and dashboards. Requirements Work directly with the Director of Operational Risk to identify, current and new policies and procedures that need to be updated based off risk findings UAT testing of drafted procedures for both retail and operations to ensure successful end to end testing before full implementation while working closely with project managers, product owners and other key stakeholders Work with business lines for process mapping for development and implementation of new systems/releases Complete daily and ongoing operational risk research and report findings, escalations, presentations to the Director of Operational Risk Works closely with the reporting analyst team to create and generate accurate and reportable data to be used to identify KRI's and dashboards Works with the Quality Assurance Team to assist in testing and collaborate on process improvement and remediation Consult and collaborate with a variety of internal stakeholders to better understand the business requirements, processes, product needs and alternative solutions Be involved in the execution of projects, processes and initiatives that encompass all aspects of Mascoma Bank's business objectives and strategies Assess retail and deposit operations to identify issues in projects, processes and new initiatives and prepare impact assessments on your findings Collaborate with the Director of Operational Risk to collectively think of innovative ideas that drive business through technology Build and utilize working relationships with internal business partners across the Bank Be a change leader as Mascoma Bank continues to adapt to new and exciting ways of delivering new products Work Location: This position will be remote in VT or NH, with the ability to travel on-site to White River Junction, VT as needed. What You Bring 3-5 years of banking experience Associates' degree or equivalent years of relevant work experience. Ability to use technology comfortably in daily operations and adopt new software or hardware systems that support a continually changing environment. Experience with Power BI, or other data analysis programs Analytical skills that allow for the development of data-driven reports? Must have experience working with Salesforce. General knowledge of business operations, objectives, strategies, process and information flow Flexible and adaptable to changing priorities. Must be able to manage multiple projects and be task oriented. Good interpersonal communication Must maintain confidentiality and privacy Professional appearance; grooming and dress consistent with MB appearance policy If you are interested in the role and do not meet 100% of the requirements, we are still interested in hearing from you! Why Mascoma Bank? Strong culture of belonging with a team that values creativity, new perspectives and innovation. Community first minded. We care about our employees and the communities we serve. Competitive compensation. Flexible work environment with onsite, remote and hybrid opportunities. Career development and internal career mentorship. Comprehensive health care, dental care, and vision. 401(K) Program: 4% safe harbor employer match on top of 5% non-elective contributions following one year of service. Generous PTO starting at 22 days per year, not including 11 paid holidays and 16 hrs. of Volunteer Time Off. Tuition Reimbursement. Student Loan Paydown and so much more! Background and Credit Check As part of our commitment to maintaining a secure financial institution, all final candidates will be required to successfully complete background and credit screenings as part of the hiring process. These screenings will be conducted in accordance with applicable laws and industry regulations. Please note: Having a record on a background or credit report does not automatically disqualify you. We evaluate results on a case-by-case basis, taking into account their relevance to the role and any regulatory requirements. Our Commitment to Belonging! The communities served by Mascoma Bank consist of individuals from diverse backgrounds. Our employees likewise bring unique perspectives, experiences, and approaches to the bank. We strive to create a safe and welcoming environment for all who pass through our doors and a workplace that actively demonstrates mutual respect and trust, one of our core values. A truly inclusive culture leads to a sense of belonging and support for all team members and inspires innovation and creativity. We are committed to recruiting and retaining a diverse talent pool, increasing team member engagement through professional development and community outreach activities, and offering personal growth workshops and team-building opportunities. By embracing diversity, equity, and inclusion, we strengthen our communities and ourselves. Mascoma Bank is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, status as an individual with a disability, or other applicable legally protected characteristics. To request reasonable accommodations, please contact ***********************. Mascoma Bank is an Affirmative Action and Equal Opportunity Employer, M/F/D/V. Salary Description $23.21 - 27.74/hour