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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Trenton, NJ | $74,837 | $35.98 |
| 2 | Sacramento, CA | $73,898 | $35.53 |
| 3 | Bismarck, ND | $73,578 | $35.37 |
| 4 | Olympia, WA | $72,637 | $34.92 |
| 5 | Indianapolis, IN | $69,283 | $33.31 |
| 6 | Lansing, MI | $68,075 | $32.73 |
| 7 | Madison, WI | $68,008 | $32.70 |
| 8 | Montpelier, VT | $67,485 | $32.44 |
| 9 | Urban Honolulu, HI | $67,435 | $32.42 |
| 10 | Boston, MA | $66,820 | $32.13 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Director, Customer Support | $102,123 | $49 | - |
| 2 | Customer Engagement Manager | $66,256 | $32 | - |
| 3 | Customer Service Senior Manager | $59,047 | $28 | - |
| 4 | Client Success Manager | $57,476 | $28 | - |
| 5 | Customer Solutions Manager | $54,229 | $26 | - |
| 6 | Strategic Accounts Manager | $51,194 | $25 | - |
| 7 | Customer Support Manager | $50,869 | $24 | - |
| 8 | Customer Relations Manager | $41,139 | $20 | - |
| 9 | Customer Account Manager | $37,658 | $18 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Citi | $139,850 | $67 | 37 |
| 2 | Federal Deposit Insurance | $134,230 | $65 | - |
| 3 | Morgan Stanley | $116,540 | $56 | 23 |
| 4 | Berkshire Hathaway | $108,686 | $52 | 1 |
| 5 | Enova | $87,428 | $42 | 1 |
| 6 | World Omni | $86,876 | $42 | - |
| 7 | Applied Card Systems | $86,569 | $42 | - |
| 8 | Semperian Inc | $86,564 | $42 | - |
| 9 | United Acceptance | $86,340 | $42 | - |
| 10 | United Consumer Financial Services | $85,845 | $41 | 2 |
| 11 | Time Investments | $85,545 | $41 | - |
| 12 | Monterey Financial Services | $85,334 | $41 | - |
| 13 | Navient | $84,949 | $41 | 5 |
| 14 | Student Loan Relief | $80,890 | $39 | - |
| 15 | FACTS Management Company | $79,312 | $38 | - |
| 16 | GM Financial | $79,272 | $38 | 15 |
| 17 | Debt Management Partners | $77,675 | $37 | - |
| 18 | Debt Guru | $74,258 | $36 | - |
| 19 | Consolidated Credit | $72,672 | $35 | - |
| 20 | Primerica | $70,858 | $34 | - |