Neo4j jobs

Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe. At Neo4j, we're proud to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA get to Mars two years earlier, broke the Panama Papers for the ICIJ, and are helping Transport for London to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart. Neo4j experienced rapid growth this year as organizations looking to deploy generative AI (GenAI) recognized graph databases as essential for improving its accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j's cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at neo4j.com and follow us on LinkedIn. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we're disrupting how organizations leverage their data to innovate and stay competitive. Job Summary: This Vice President of Americas Marketing is a key leadership role that will accelerate Neo4j's growth in the Americas, which is the company's largest market. The focus is on growing Neo4j's Graph Intelligence Platform-which is essential for building trustworthy AI systems-to drive a modern, AI-driven revenue engine. The Vice President of Americas Marketing is responsible for the entire marketing strategy in the region. This includes driving the following: Awareness and demand. Pipeline creation and acceleration. Customer lifecycle performance and expansion. Our Vice President of Americas Marketing will work hand in hand with sales leadership to deliver the revenue goals for the region. They will design and execute the demand frameworks that enable Neo4j to achieve these ambitious objectives. We're seeking a strategic, forward-thinking leader who will elevate our marketing function and own the regional strategy and execution needed to grow a high-quality sales pipeline. The Vice President of Americas Marketing is responsible for an integrated marketing approach (Demand Gen, ABM, Digital, Partner Marketing, Developer Activation, Events, Lifecycle) and partners closely with Sales, Product, Customer Success, and Partner leadership to ensure predictable regional growth. Key Responsibilities: Strategy & Leadership: Lead the Americas marketing organization with a data-driven strategy aligned with corporate goals. Co-own pipeline and growth outcomes with Sales and executive leadership. Translate complex AI/data concepts into compelling regional marketing campaigns. Pipeline Growth: Drive high-quality pipeline across enterprise, strategic, and corp/mid-market segments. Oversee regional funnel performance (from awareness to advocacy) and lead performance reporting, forecasting, and optimization. Targeted Programs: Lead multi-threaded Account-Based Marketing (ABM) programs using AI for personalization. Align with Product teams for successful regional launches. Scale co-marketing programs with key partners (e.g., hyperscalers) to drive partner-influenced revenue. Events: Own regional events and collaborate across teams for global events, both 1P Neo4j owned events and 3P industry events. Determine the event strategy and ensure execution is market leading. Innovation: Lead digital experimentation and champion the use of AI and marketing technology to improve productivity, content speed, and campaign impact. Team Leadership: Build, mentor, and retain a world-class Americas marketing team, empowering them with the best tools and fostering cross-functional alignment. Qualifications Highlights: Experience: 15+ years in B2B/SaaS marketing leadership, preferably in AI, database, analytics, cloud, or enterprise software. Expertise: Deep expertise in leading large, multi-disciplinary teams (Demand Gen, ABM, Digital, Partner, Lifecycle), pipeline creation, revenue marketing, and data-driven decision-making. Technology: Knowledge of AI-powered marketing technologies, predictive analytics, and scalable marketing automation. Audience: Comfort engaging technical audiences (developers, data scientists, architects). Environment: Proven ability to operate with executive presence and rigor in high-growth environments. Key Deliverables: The primary measures of success include: Meeting regional goals for pipeline creation, acceleration, and revenue contribution. Delivering high-performing, integrated Go-To-Market (GTM) strategies across all segments (enterprise, strategic, partner, developer). Achieving AI-driven improvements in digital performance, campaign efficiency, and conversion rates. Driving partner pipeline growth and improved lifecycle marketing outcomes (activation, expansion). Building a scalable, innovative, and impactful Americas marketing organization. B-2025Q4-AMER13 Why Join Neo4j? Neo4j is, without question, the most popular graph database in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others. Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Neo4j was named as a Visionary in the 2023 Gartner Magic Quadrant™ for Cloud Database Management Systems among 19 other recognized global DBMS vendors. Neo4j was also ranked as a Strong Performer among 14 top vendors in The Forrester Wave™: Vector Databases, Q3 2024. Research shows that members of underrepresented communities are less likely to apply for jobs when they don't meet all the qualifications. If this is part of the reason you hesitate to apply, we'd encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(user Success) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open', ‘Inclusive']}) (we)-[:ASSUME]->(:Intent {direction:'Positive'}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest'}) (we)-[:DELIVER_ON]->(our Commitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at **************

Are you passionate about joining a dynamic AWS team that drives sales excellence through strategic sales compensation programs? The Sales Planning and Compensation team delivers comprehensive sales compensation design, policy, tooling, and enablement for the AWS sales organization worldwide. We are seeking an experienced Sales Enablement Manager with a proven track record of designing and delivering compelling content for global seller audiences. This role will be responsible for creating high-impact enablement materials that help sellers understand their sales compensation plans and align their activities with AWS's go-to-market strategy. This role will collaborate closely with design and policy teams to create clear, engaging content that helps sellers understand their sales compensation plans and how they align with AWS's business priorities. You will be instrumental in ensuring sales professionals have a thorough understanding of their sales compensation structure and how it rewards their contributions to business objectives. The ideal candidate combines excellent communication skills with strong program management capabilities and the ability to effectively communicate sales compensation concepts to diverse sales audiences, ensuring clarity and comprehension across all levels of the organization. Key job responsibilities • Create and deliver effective content, including PowerPoint presentations, reference guides, video assets, graphics, and e-learning courses • Develop and maintain comprehensive enablement calendars aligned with compensation plan launches and updates • Partner with sales compensation design and policy teams to ensure accurate representation of plan details • Collaborate with stakeholders to create cohesive enablement strategies that support successful plan communication and rollout • Manage end-to-end content development for new sales compensation plan launches, ensuring accuracy, clarity, and compliance with program standards • Monitor and analyze content effectiveness metrics, continuously optimizing approaches to maximize impact • Navigate a fast-paced environment while maintaining high standards of quality and accuracy A day in the life In this role, you will be responsible for developing and managing content and communications initiatives for Sales Planning and Compensation. This includes creating PowerPoint presentations, messaging for presentations, managing communications outputs, and coordinating with program teams. About the team The Sales Planning and Compensation (SPC) team delivers global policy, program management, training & enablement, and customer support services to activate the AWS GTM strategy through sales compensation design, construction of the “annual plan”, and in-year adjustments. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. BASIC QUALIFICATIONS- Experience working in or supporting sales - 5+ years as a learning experience designer, communications lead, or content strategist - 3+ years' experience creating digital and multimedia content - Experience with web publishing and content creation and management systems - Strong analytical, problem-solving, and critical-thinking skills PREFERRED QUALIFICATIONS- Experience working within a high-growth, technology company - 5+ years supporting Sales, Sales Operations, or Sales Compensation topics - Strong project management skills and experience - Ability to prioritize, manage and complete multiple projects with tight deadlines, multiple stakeholders, and minimal oversight Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $132,600/year in our lowest geographic market up to $219,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

Key Responsibilities: Assist supervisors with operations of DSPs, ensuring compliance with company standards. Develop and enforce quality assurance protocols. Monitor performance and drive continuous improvement. Oversee warehouse activities for consistency and reliability. Conduct daily control meetings and performance reviews. Recruit qualified DSPs and provide onboarding. Design training to improve service quality. Oversee regional fleet operations, task distribution, and cost control. Continuously optimize collection models and processes. Coordinate with internal teams and external partners. Handle daily operations and emergency responses. Requirements: Bachelor's degree or equivalent, bilingual Mandarin required. - Need to communicate with the team in China. Strong leadership, analytical, and decision-making skills. Able to perform under pressure in fast-paced environments

Job Title : Senior End User Computing Engineer Duration : 12+ Months About the role: The Enterprise Endpoint Engineering team is seeking a highly skilled Mac Engineer with deep MDM expertise (Jamf Pro and Microsoft Intune), Apple Business Manager experience, software troubleshooting skills, some development experience, and strong systems administration skills. The ideal candidate will be responsible for designing and implementing Mac lifecycle management, enforcing security policies, and ensuring seamless integration with enterprise tools while optimizing user experience. Our Mac Engineers are addressing gaps and continually improving engineering services and the delivery of devices. They automate away manual processes to increase reliability and reduce operational costs. They will track down defects and come up with innovative solutions to improve reliability and availability. Responsibilities: Architect, deploy, and manage mac OS device management solutions using Jamf Pro and Microsoft Intune. Own the lifecycle management of mac OS devices including provisioning, configuration, patching, and decommissioning. Develop and maintain automation scripts and policies to streamline device onboarding, updates, and compliance enforcement. Partner with security and compliance teams to enforce security baselines and implement best practices for endpoint protection. Lead troubleshooting efforts related to mac OS hardware, software, and integration with enterprise tools. Provide mentorship and technical guidance to junior engineers and IT support teams. Monitor system performance, create documentation, and generate reports on compliance and inventory. Stay current with mac OS updates, Apple enterprise technologies, and endpoint management trends. Assist with architecture design, implementation, and documenting processes & procedures required for projects and services related to mac OS device management solutions Implement new systems, upgrades, and modifications (including planning, testing, coordinating, and scheduling) Monitor the production environment and ensure speedy resolution of issues, taking ownership of problem management activities Provide Tier 3 escalation support for escalated mac OS-related incidents and troubleshooting Address gaps and continually improve engineering services and delivery of devices Ensure support documentation is produced, maintained and improved Automate manual processes to increase reliability and reduce operational costs Package, deploy, and manage software and updates Interface, collaborate, and coordinate efforts with vendors and other departments in the company inclusive of InfoSec and IT Operations Participate in audits and compliance activities by providing documentation and reports as needed Keep up to date with the latest mac OS features, MDM capabilities, and enterprise endpoint management best practices BASIC REQUIREMENTS: 5+ years of experience in mac OS end user computer engineering and administration in a large-scale enterprise environment (10K+ users) Expert-level experience with Jamf Pro (Policies, Smart Groups, Configuration Profiles, Scripts). Qualified candidates must meet minimum certification requirements and have attained either of these certificates: Minimum: Jamf 200 Preferred: Jamf 300 Qualified candidates must have experience with Apple Business Manager (ABM) and Automated Device Enrollment (ADE) In-depth knowledge of mac OS, iOS, and tv OS and should also be comfortable using the latest MDM practices, Zero Touch Deployment methods, automation practices and procedures, data integrity, and analytical reporting experience Proficient in scripting languages such as Bash, Python, AppleScript, Perl or zsh for automation and custom workflows Strong knowledge of mac OS internals, security frameworks, and MDM protocols Strong business acuity, including understanding and practical application of relevant market/industry trends Excellent troubleshooting, documentation, and written/verbal communication skills Ability to thrive in an ambiguous and fast-paced environment and to manage multiple simultaneous projects requiring strong communication, organization, time management, and problem-solving skills Preferred Qualifications: Hands-on experience configuring and managing Microsoft Intune for mac OS Experience with identity and access management systems (Active Directory, Entra AD, PingFederate, etc.) Familiarity with CIS benchmarks and compliance frameworks like ISO, SOC2, or SOX Experience with endpoint detection & response (EDR) tools such as CrowdStrike Knowledge of networking fundamentals including TCP/IP, DNS, firewalls, and routing protocols

We are seeking a Packaging Technician to join our team. This role requires a minimum of a High School Diploma, with an associate's degree preferred, and prior experience in the Life Science industry. The Packaging Technician will be responsible for labeling and packaging reference standard solutions and neat material aliquots to support cli catalog and custom-specific products. The position involves executing labeling and packaging projects, maintaining accurate batch records, and ensuring compliance with quality and safety policies. Interviews will be conducted in two stages: the first virtually and the second on-site. Key Responsibilities Label and package reference standard solutions and neat material aliquots Execute labeling, relabeling, and packaging projects as designed and documented Initiate forms or batch records for labeling and packaging projects Review batch records and forms to ensure completeness and accuracy prior to execution Complete budgets and ensure projects are finished on time Communicate delays and ensure customer requirements are met Perform work in compliance with Quality and Safety policies Maintain good housekeeping practices in the work area Required Qualifications High School Diploma or GED minimum Experience in the Life Science industry Ability to follow documented procedures and maintain accurate records Strong attention to detail and organizational skills Effective communication skills Preferred Qualifications Associate's degree Prior experience with packaging or labeling in a regulated environment

Infosys is seeking a highly experienced Salesforce Technical Architect with deep expertise in Agentforce (Service Cloud & Agent Workspace) to lead the design and implementation of scalable customer service solutions. In this role you will be architecting end-to-end experiences across channels using Salesforce's service capabilities, ensuring technical excellence and alignment with business goals. Key Responsibilities : • Lead the architecture, design, and delivery of Salesforce Agentforce solutions including Service Cloud, Omni-Channel, Voice, Live Agent, and Einstein AI features. • Translate complex business requirements into scalable, secure, and maintainable technical solutions. • Provide thought leadership and best practices in architecting solutions with Agent Console, Knowledge Base, and Case Management. • Design integrations between Salesforce and external systems (CTI, chatbots, third-party knowledge bases, etc.). • Guide and mentor Salesforce developers, admins, and business analysts. • Define and enforce Salesforce coding and configuration standards. • Conduct architecture reviews and ensure alignment with enterprise architecture. • Support pre-sales and proposal efforts with solution design and technical estimations. • Collaborate with stakeholders to ensure roadmap alignment and value realization. Required Skills • 8+ years of Salesforce experience, with at least 3+ years as a Technical Architect. • Proven experience with Service Cloud and Agentforce / Agent Workspace. • Deep understanding of Omni-Channel routing, Einstein Bots, Voice, and Live Chat. • Experience in Case Lifecycle Management, Macros, Quick Text, and productivity tools. • Strong knowledge of Salesforce APIs, Apex, Lightning Web Components (LWC). • Familiarity with Salesforce Data Model, Security, and Sharing rules. • Excellent communication, presentation, and stakeholder management skills. • Salesforce Application Architect or System Architect certification required; CTA is a strong plus. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Preferred Qualifications • Experience with Salesforce Knowledge, Next Best Action, and Einstein Case Classification. • Background in Contact Center Technology (CTI) and voice platform integrations. • Agile project experience and familiarity with DevOps tools like Copado or Gearset. • Experience working in regulated environments (e.g., healthcare, financial services) is a plus. • Salesforce Certified Service Cloud Consultant • Salesforce Certified Application Architect / System Architect • Salesforce Certified Technical Architect (CTA) • Salesforce Certified Omni Studio Developer / Consultant Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits : Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Remote, but must come to Houston office for meetings. No one more than 100 miles of Houston will be considered. The Help Desk Admin is an IT professional responsible for assisting users with computer hardware and software issues. This role involves responding to user inquiries, managing multiple queues, and assessing problems with IT equipment and applications. The ideal candidate should possess strong technical knowledge, effective communication skills, and the ability to multitask. They must be customer-oriented and patient when dealing with challenging situations. Essential Duties/Responsibilities: • Serve as the first point of contact for all computer hardware, software, and telecommunications issues and requests. • Utilize remote capabilities to assist with troubleshooting. • Provide customer service, help desk, and technical support, including migration, MS Office, and desktop configuration. • Offer desktop site support by determining the best solutions based on customer-provided details. • Resolve issues related to installed computer software. • Troubleshoot printer connection problems. • Maintain support materials by editing, updating, and generating documents for Service Now, JIRA Knowledge Article, and IT Service Desk knowledgebase. • Administer Active Directory/Azure, including account creation, shared mailbox creation, security group creation, and file share access. • Perform password resets for various websites and applications. • Document and log incident tickets using the Service Now tracking tool. • Provide support for mobile iOS/Android phones and tablets. • Assist with VPN software connection issues. • Create Cisco ISE Vendor VPN accounts. • Manage OKTA accounts and groups. • Support Citrix DaaS/VDI on company-issued and customer-owned devices. Working Conditions: • Some overtime may be required for special projects. • Travel up to 10%. Minimum Requirements: • Possess multi-tasking skills. • Ability to work independently and as part of a team. • Ability to work under pressure while maintaining a customer service attitude. • Experience in troubleshooting hardware, software, and network connectivity issues. • Understanding of technical support practices such as ticket documentation, service level agreements, statistics, and escalation processes. • Self-motivated with attention to detail. • Ability to organize workload, set priorities, and meet deadlines. • Effective communication and interpersonal skills. • Ability to maintain confidentiality of information. • Flexibility to work rotating on-call schedules and backfill for peers when needed. • Willing to work overtime mornings, afternoons and weekends. Preferred Qualifications: • On-prem ADAC/ADUC administration knowledge. • Knowledge of Azure Entra ID, MEM, MIM, and Exchange Admin. • Experience with OKTA support and administration. • Proficiency in Microsoft O365 support. • Familiarity with Service Now and JIRA ticketing systems. • SAP support and administration knowledge. • Citrix cloud support and administration expertise. • Support for Windows and Mac operating systems. • Knowledge of iOS and Android. • Cisco ISE support and administration skills. • Mobile Iron MDM knowledge. • Understanding of Windows registry and environment variables. • Experience with Oracle ODBC data source troubleshooting and DSN entry. Additional Knowledge, Skills, and Abilities: • Multi-tasking skills. • Strong communication skills. • Ability to work under pressure. • Attention to detail. • Decision-making capabilities. • Time management skills. • Ability to identify process improvements. • Self-motivation. • Conflict resolution skills. • Ability to redirect problems to appropriate resources. • Leadership qualities. • Adaptability.

The Operations Growth Director will report to the Senior Vice President of Military Support and be responsible for leading, supporting and growing a Military IT Services Portfolio. The successful candidate takes the lead in building customer relationships and cultivates new and organic business and contracting opportunities throughout the Department of War (DoW). The successful candidate is knowledgeable in business pursuit, capture, bid and proposal activities and possesses a thorough understanding of DoW procurement procedures as well as an in-depth knowledge of Federal contracting. The successful candidate possesses strong leadership and project management skills and must demonstrate solid business and financial acumen based on a comprehensive understanding of business and federal contracting issues. The successful candidate is able to work as a core part of the capture and proposal team, lead solutioning sessions for bids, and support color team technical content creation/reviews. Strong leadership and communication skills, with ability to maintain consistent communication across multiple business units and clients The successful candidate is responsible for leading, developing, and mentoring Program Managers and team members to inspire them to deliver consistently excellent work products and customer service on time and within cost, above and beyond client expectations. Responsible for ensuring program support team meets all contractual SLAs. Lead and Manage by proactively identifying potential service improvements and issues and drive the adoption of (or modifications to) technologies and methodologies to improve delivered service capabilities, work on special projects as assigned, provide guidance and provide leadership to less-experienced technical staff members. Establish, develop, and maintain effective and collaborative working relationships with research, development, and requirements planning organizations and personnel Proactively identify program issues and resolve them in a timely fashion to minimize any negative impacts on the quality, accuracy, completeness and timeliness of the program. Perform other related duties as assigned. Basic Qualifications Bachelor's Degree Must have a strong, demonstrable record of growing and developing dynamic teams, building enduring customer relationships, and being able to communicate effectively at all levels 10+ years working with government contracting - must understand the federal business lifecycle and procurement process 7+ years demonstrated successful experience in leading Govt Contract IT Services teams Program Management Professional (PMP) certification from the Program Management Institute (PMI) or equivalent certification from an accredited authority. Experience performing overall contract financial oversight to include labor utilization, estimates at completion, revenue, and maintaining profit and loss responsibility. Experience effectively navigating contractual negotiations and diagnosing complex technical and business problems to uncover unknown and unmet client needs.

Job Title: Senior Palantir SME / Technical Expert Contract/Perm: Contract Duration: 12 months Day Rate/Salary: Competitive A confidential engineering organisation is seeking a Palantir Subject Matter Expert to lead the architecture, deployment, and optimisation of complex data and AI platforms. You'll bring deep experience in Palantir ecosystems, high-scale data engineering, and emerging LLM-driven or agentic AI capabilities. What You'll Do Architect scalable data and AI platforms across distributed systems Lead design and deployment of Palantir-based solutions within enterprise environments Build and optimise intelligent/agentic AI systems for reasoning and decision support Guide AI strategy and best practice in data architecture and model governance Partner with engineering, product, and data science teams to deliver high-impact solutions Evaluate and integrate modern cloud, ML, and orchestration frameworks Mentor teams on Palantir tooling, AI/ML workflows, and advanced engineering patterns What You'll Bring Significant experience as a Palantir SME (Foundry preferred) Background in high-scale technology or enterprise data environments Strong hands-on engineering in Python, Java, or Scala Deep understanding of LLMs, RAG, autonomous/agentic AI systems Experience with data pipelines, microservices, and distributed systems Cloud expertise: GCP, AWS, or Azure Strong system design and stakeholder engagement skills Nice-to-Have MSc/PhD in CS, Data, or AI Experience leading AI/ML or data platform initiatives Knowledge of orchestration frameworks (e.g. LangChain-style toolchains) Exposure to mission-critical or regulated enterprise environments Package & Setup 12-month engagement, competitive day rate, hybrid model with 3 days per week on-site in Dallas. Streamlined interview process with technical discussion + practical evaluation. How to Apply: DM me or reply here; Brio Digital are managing this confidential search.

Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors and a considerable degree of judgement. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under minimum Supervision. Seeks approval from others on matters outside of job/role scope. Receives instruction on specific assignment objectives and possible solutions. Unusual problems are solved jointly with manager. Work is reviewed for application of sound technical judgment. May lead a work group or project team consisting of technical and support staff. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service. Detailed Description Performs tasks such as, but not limited to, the following: Coordinates, controls and reports inventory for the business unit. Implements strategies to achieve material plan. Provides guidance to planners on planning practices and data integrity. Initiates, develops and leads projects to control inventory and achieve inventory plan. Analyzes material plans and make recommendations level of inventory. Produces weekly reports to forecast and track inventory. Balances inventory results with financial records. Tracks inventory issues and assists team members in understanding and resolving issues. Controls and monitors surplus inventory, assists in implementing action plans. Supports physical inventory count process. Coordinates the distribution of surplus parts to other sites. Responsible for negotiating with brokers to sell surplus parts. Initiates the scrapping of surplus parts ensuring in accordance with Celestica procedures. Knowledge/Skills/Competencies Good knowledge of an electronic manufacturing environment, the product build process, the types of materials being purchased by the department and the engineering change process. Good knowledge of inventory management, production planning, scheduling, material requirements planning and manufacturing control systems. Knowledge of computer applications and the ability to accurately perform tasks in relevant business applications. Good analytical and statistical skills. Good negotiation and problem resolution skills. Ability to handle multiple tasks while maintaining attention to detail and accuracy and working under tight time deadlines. Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion. Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers. Physical Demands Duties of this position are performed in a normal office environment. Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required. Typical Experience Two to four years relevant experience. Typical Education Bachelor's degree in related field (Business or Engineering), or consideration of an equivalent combination of education and experience Educational requirements may vary by geography. Notes This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. COMPANY OVERVIEW: Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

IDR is seeking a Managing Director of State Reporting to join one of our top clients for an opportunity in Lubbock, TX. This role is within a higher education setting, focusing on overseeing crucial state and federal reporting processes, ensuring compliance, and leading a team of experienced professionals. The organization is dedicated to institutional research and data accuracy to support strategic decision-making. Position Overview for the Managing Director of State Reporting: Oversee state and federal reporting processes, including data collection and submission to regulatory agencies. Lead and manage a team of 3 to 4 reporting professionals with extensive experience in data analysis and compliance. Collaborate with multiple departments such as student services, registrar's office, and data analytics to ensure accurate data gathering. Ensure adherence to higher education, state, and federal reporting regulations, maintaining data integrity. Leverage data analytics to improve reporting efficiency and inform institutional decision-making. Requirements for the Managing Director of State Reporting: Bachelor's degree in a related field. Extensive experience with full reporting processes for THECB (Texas Higher Education Coordinating Board). Proven experience in supervising or managing teams, including goal setting and conflict resolution. Strong understanding of higher education reporting regulations, including experience with federal reporting like IPEDS and NSF (nice to have). Familiarity with Ellucian Banner or similar student information and HR systems (preferred). What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.

Title: Senior System Analyst - SAP S/4HANA Order to Cash (O2C) Duration: FTE/Perm Salary: 130-150k The Senior System Analyst - SAP S/4HANA Order to Cash (O2C) will play a key role in driving digital transformation and delivering scalable solutions across the Order-to-Cash lifecycle. This position requires expertise in SAP S/4HANA with integrations to commerce platforms, EDI systems, and digital payment providers. The role is responsible for designing, implementing, and optimizing O2C processes to enable seamless customer order experiences, efficient supply chain execution, and compliant financial outcomes. Responsibilities SAP O2C Functional Design & Delivery Serve as the functional lead for end-to-end Order to Cash processes in SAP S/4HANA. Configure and support SD modules, including order management, pricing, delivery, invoicing, and billing. Implement ATP (Available-to-Promise), Credit Management, Billing Plans, and Returns processing. Commerce Platform Integration Design and manage real-time integrations between SAP S/4HANA and digital commerce platforms (e.g., Salesforce Commerce Cloud, SAP Commerce Cloud). Support order capture, availability checks, promotions, and order fulfillment across B2C and B2B channels. EDI Integration Define and manage customer-specific EDI transactions (850, 855, 856, 810, 820). Troubleshoot and enhance interfaces using middleware platforms such as SAP Integration Suite, TrueCommerce, or OpenText. Digital Payment Integration Integrate digital payment providers (e.g., Stripe, Adyen, PayPal) into SAP S/4HANA. Ensure real-time payment authorization, capture, and reconciliation across web and mobile orders. Collaborate with Finance and Security teams to ensure PCI-DSS compliance and fraud protection. Operational Support & Optimization Provide Level 3 support for SAP SD and integrated solutions. Identify automation opportunities across O2C processes using workflow and output management tools. Partner with supply chain, finance, and customer service teams to streamline order fulfillment. Documentation & Compliance Maintain functional specifications, configuration guides, test scripts, and training materials. Support audits and compliance activities, including SOX and process control adherence. Required Qualifications Bachelor's degree in Computer Science, Information Systems, Business, or related field. 5-8 years of SAP SD experience with deep Order to Cash knowledge. 2+ full lifecycle SAP S/4HANA implementations (Public or Private Cloud preferred). Experience integrating commerce platforms (Salesforce or SAP Commerce Cloud) with SAP. Strong knowledge of EDI standards (ANSI X12, EDIFACT) and integration platforms (e.g., SAP CPI, TrueCommerce). Hands-on experience with digital payment providers and SAP payment configurations. Familiarity with output management, BRF+, billing customization, and interface troubleshooting. Strong problem-solving skills and ability to work cross-functionally. Preferred Qualifications Knowledge of SAP BRIM or Subscription Billing. Experience in consumer products or retail operations, including trade promotions and replenishment. Familiarity with SAP Fiori, REST/OData APIs, and SAP BTP extensions. Understanding of S/4HANA Public Cloud extensibility options. Agile/Scrum project experience or certification.

Reports to Executive Management Full-time Salaried Management Buffalo, NY RCM Thermal Kinetics, a division of RCM Technologies, provides process development, engineering, and supply of technologies and equipment for distillation, evaporation, molecular sieve adsorption, scrubbers, and a wide range of separations technologies. Thermal Kinetics supports multiple industries including renewable energy and chemicals extending through detailed design through commissioning, and startup of process plants, delivering both modular shop-built and field-installed systems. RCM contracts with suppliers and outsources its equipment fabrications to capable shops in various geographies. RCM is seeking to hire an experienced General Manager and Principal Engineer to lead its team in Amherst, NY. RCM Technologies acquired the Thermal Kinetics Engineering company in 2018 to expand its process and industrial engineering capabilities, particularly through technology, patents, and intellectual property. This position requires managing the existing OEM-driven business and transforming a mostly chemical process focused group into a full-service engineering firm. Current core capabilities stem from a portfolio of patents commercialized in the fuel ethanol and renewable energy industries. Core capabilities encompass most of the common separations unit operations as listed previously plus work in crystallization and a few chemical reaction systems. Position Summary The General Manager is responsible for the overall strategic direction, operational management, and financial performance of Thermal Kinetics business unit. This includes overseeing project delivery, managing client relationships, driving business development, and supervising engineering staff. The manager ensures projects are completed on time, within budget, and to the highest quality standards while also fostering a culture of innovation, safety, and continuous improvement. Key Responsibilities Business Transformation & Growth Develop and execute transformation strategy: Create and implement a comprehensive plan to transition the firm from a primary focus on process engineering to offering a full range of engineering services, including mechanical, electrical, instrumentation, civil/structural, and project management capabilities. Identify and develop new service lines: Identify new service opportunities within existing core business and clients. Promote engineering services for local and regional industrial and chemical sectors. Operational & Financial Leadership Team Leadership & People Development Strategic hiring and upskilling: Identify staffing and skill gaps necessary for the transition and develop a strategy to address them. This will involve coordinating with other engineering offices and recruiting experienced engineers from various disciplines and creating professional development programs to cross-train existing staff and build the firm's new capabilities. Create and implement change management: Communicate the strategic vision and manage the organizational changes required for the transformation. Build a culture that embraces new challenges and fosters collaboration across different engineering disciplines. Manage operational change: Establish the new internal processes, workflows, and procedures required for a full-service firm, such as integrating multi-disciplinary teams on projects and managing a broader scope of services.Business Development & Client Relations Represent the firm's new capabilities: Act as the external face of RCM Thermal Kinetics. Represent its expanded capabilities to clients, industry groups, and at conferences to generate interest and new business. Manage strategic partnerships: Identify and secure partnerships with other firms or contractors to augment capabilities during the transition phase, ensuring the firm can deliver on its new "full-service" promises. Marketing and Sales: With sales staff direct identification of new market opportunities, grow the client base, and expand the firm's service offerings. Trade Events and Outreach: With key engineering staff and sales team represent the firm in professional organizations, with clients, and at industry events to build and maintain positive relationships. Strategic Planning: Develop and execute short-term and long-term strategic business plans to achieve company goals for growth, revenue, and profitability. Budget and Financial Management: In coordination with the CFO and his team prepare and oversee departmental budgets, manage financial forecasting, and review profit and loss reports. Project Contracting: Supervise and assist as needed Projects Managers and the Proposal Manager to manage contracts, prepare proposals and bids, and negotiate agreements with clients and partners. Provide mentorship, coaching, and professional development opportunities to team members to foster growth and improve performance. Conduct performance reviews, set clear goals, manage resource allocation to maximize team efficiency, and promote professional development and cross-training to build a versatile engineering team. Recruit, mentor, and cultivate a positive and collaborative work environment that encourages teamwork, high morale, and technical excellence. Technical & Quality Oversight Maintain a deep understanding of the firm's technical services and industry trends to guide strategic decisions and drive innovation. Direct and review engineering designs and changes, ensuring technical accuracy and soundness of methods used by staff. Oversee quality assurance and quality control (QA/QC) processes for all project deliverables, ensuring the team's work complies with all relevant industry standards, regulations, and safety codes. Required Qualifications Bachelor's degree in an engineering discipline (e.g., Civil, Mechanical, Electrical, or related). Master's degree in engineering management or an MBA is preferred. Minimum 15+ years of progressive experience in an engineering field, including 5-7 years in managerial or leadership roles with P&L responsibility. Professional Engineering (P.E.) license is required, in addition to proven experience in managing engineering operations, project delivery, and resource allocation. Demonstrated success in business unit leadership, client development, and organizational transformation. Expert-level technical knowledge relevant to the firm's specific engineering services. Proficiency with industry-standard software, such as computer-aided design (CAD) programs, project management software (e.g., MS Project). Strong analytical skills for evaluating technical information and complex problems. Skills and Competencies Leadership: Demonstrated ability to motivate, develop, and direct technical teams. Communication: Excellent written and oral communication skills to convey complex information to a variety of technical and non-technical audiences. Problem-Solving: Exceptional critical thinking and decision-making skills to address project-related issues. Strategic Thinking: Strong ability to build effective relationships with clients, team members, and senior management. Organizational: Proven ability to manage multiple projects, budgets, and schedules simultaneously. Client Development: Track record of building and expanding client relationships in industrial and chemical markets. RCM Technologies, Inc. RCM Technologies, Inc. (RCMT) is a premier single-source provider of engineering, business and technology solutions. Since 1971, RCMT's core strengths and expertise are a result of decades of delivering operational and engineering excellence across multiple industries such as Healthcare, Aerospace & Defense, Energy, Process & Industrial, Life Sciences, Data and Solutions. RCM Engineering Services division is a comprehensive Engineering/Architectural design and construction management firm providing clients with total solutions for their project needs. RCM provides the highest quality services in all engineering disciplines to utility, commercial, and industrial customers. At RCM, we believe the key to success is working with our clients to define the correct technical staff and resources necessary to assure each project phase can be executed within the client's guidelines. This requires technical personnel with a depth of experience in all phases of project execution. Over 510+ Engineers and Technical Designers on our staff ready to support our clients with their routine and complex engineering needs. Experienced, multi-discipline project teams offer the full range of comprehensive services necessary to successfully execute all aspects of power delivery, generation, commercial and industrial projects. Proven project management skills and tools are applied to all tasks to achieve budget and schedule commitments. Highly responsive, flexible, and cost-effective total solutions consistently delivering results that exceed our customers' expectations. Competitive Salary offered, along with benefits such as 401k, Stock Purchase Plan, Health, Dental and more. Salary and Title are commensurate with experience. Equal Opportunity Statement RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Disclaimer This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

IT Support Specialist/ Desktop Support/ Trade floor Support Duration: 12+ Months The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting abilities. Job Description: Provide swift and professional deskside IT support Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations to help troubleshoot client issues Utilize tools for building, monitoring and troubleshooting client devices Participate in Disaster recovery testing exercises Upholding procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles Meet or exceed expected customer service levels Other duties as assigned by the Level 2 Support Manager. Required Skills Minimum 5 -10 + years of relevant experience in a Desktop Support/IT Helpdesk role. Experience configuring, installing, troubleshooting and repairing printers, PC and laptops. Hands on experience with Win 7, Win 10, Win 11 and MAC OS support. Windows 11 Migration. Hardware / Software Troubleshooting Experience with VPN, Soft Phones, Remote Desktop, VDI. Asset Tracking / Inventory Management Phone and Tablet support (Windows, iPhone, iOS, Android) Experience with Ticketing System (ServiceNow). Strong Communications Skills Excellent proven track record supporting clients in a financial environment. Excellent proven customer service based approach Good written and verbal communication skills Good time management skills Strong organizational and analytical skills Ability to multi-task and work under pressure Ability to work autonomously and within team Dress Code: Business casual

Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe. At Neo4j, we're proud to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA get to Mars two years earlier, broke the Panama Papers for the ICIJ, and are helping Transport for London to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart. Neo4j experienced rapid growth this year as organizations looking to deploy generative AI (GenAI) recognized graph databases as essential for improving its accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j's cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at neo4j.com and follow us on LinkedIn. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we're disrupting how organizations leverage their data to innovate and stay competitive. About the Role: We are seeking a driven individual who is passionate about new business acquisition and enterprise sales. As a Corporate Account Executive, you will be responsible for executing a strategic sales plan within your assigned territory, focusing on revenue growth and new customer acquisition. This role offers the opportunity to work closely with cross-functional teams, including solution engineering (pre-sales), marketing, and professional services, to ensure customer satisfaction and long-term success. This new hire must be based in the Central Time zone. Key Responsibilities: * Develop and execute a strategic territory plan targeting key organizations and applicable use cases to build a robust pipeline and achieve quarterly and annual sales objectives. * Become an expert in our product offerings and industry solutions, delivering compelling demos, presentations, and proposals that clearly articulate business value. * Leverage deep knowledge of the market to position our solutions as the best fit for customer needs, highlighting the advantages over competing technologies and approaches. * Lead complex sales cycles with a solution-based approach, employing strategic selling strategies and tactics, including the Land & Expand model to grow accounts. * Manage the full sales process from prospecting to closing, consistently securing new logos and expanding within existing accounts. * Provide guidance and mentorship to Business Development Representatives (BDRs) and Field Marketing resources to align on target accounts and support pipeline development. * Maintain accurate and up-to-date information within the CRM system, ensuring data integrity and adhering to forecasting guidelines. * Develop strong partnerships with public cloud providers (AWS, Google, Microsoft Azure) and leverage these relationships to drive growth opportunities. What You Bring to the Role: * 3+ years of proven success in commercial software sales with a consistent track record of exceeding targets. * Demonstrated experience managing complex sales processes within enterprise markets such as Data Warehousing, Business Intelligence, Data Science, AI/ML, or related fields. * Proven ability to independently develop and close new client relationships while effectively managing long-term business engagements. * Deep understanding of commercial open-source business models, including selling on-premise and cloud & SaaS hybrid solutions. * Ability to craft and execute sales strategies tailored to specific industries, leveraging partner and Go-to-Market knowledge. * Strong presentation, communication, and organizational skills with a knack for building strong business champions. * Familiarity with sales methodologies such as MEDDIC, SPIN, or Challenger Sales, and experience working in a fast-paced, competitive market. * Experience collaborating with cross-functional teams to deliver on customer expectations, including Pre-Sales, Marketing, Customer Success, and Field Engineering resources. * Proven ability to build and nurture relationships with key decision-makers, including CTOs, IT leaders, and technical end users, while collaborating with Solution Architects, Professional Services, and Channel Partners. Preferred Qualifications: * Experience selling complex technical solutions, with a focus on subscription-based models and cloud deployments. * Knowledge of graph technology, data management tools, or other advanced data-driven technologies. * A Bachelor's degree in a relevant field and proficiency in standard corporate productivity tools (Google Docs, Salesforce, MS Office). The annual on target earnings range for this position based in the United States is listed below. This range is an estimate, and the actual on target earnings may vary based on Neo4j's compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Neo4j utilizes the full width of the range. In addition to the range below, US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus. Employees in this position are also eligible to participate in the Company's standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence. Annual On Target Earnings Range $200,000-$240,000 USD Why Join Neo4j? Neo4j is, without question, the most popular graph database in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. * Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. * Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. * 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others. * Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. * Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. * A recent Forrester Total Economic Impact Study cited Neo4j as delivering 417% ROI to customers. * Neo4j was named as a Visionary in the 2023 Gartner Magic Quadrant for Cloud Database Management Systems among 19 other recognized global DBMS vendors. Neo4j was also ranked as a Strong Performer among 14 top vendors in The Forrester Wave: Vector Databases, Q3 2024. Research shows that members of underrepresented communities are less likely to apply for jobs when they don't meet all the qualifications. If this is part of the reason you hesitate to apply, we'd encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(user Success) (we)-[:THRIVE_IN]->(:Culture {type: ['Open', 'Inclusive']}) (we)-[:ASSUME]->(:Intent {direction:'Positive'}) (we)-[:WELCOME]->(:Discussions {nature: 'IntellectuallyHonest'}) (we)-[:DELIVER_ON]->(our Commitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at **************

Employment Type: Fulltime Pay Rate: $22-25/hour Hours: 5:00am to 2:00pm (might need to work overtime or during the weekends) ***Business-level proficiency in Mandarin is required for this role due to the nature of the position, which involves frequent direct communication with Mandarin-speaking customers/clients. This language skill is essential to effectively understand their needs, address inquiries, and provide support. *** Key Responsibilities: Assistant supervisors with operations of DSPs, ensuring compliance with company standards. Develop and enforce quality assurance protocols. Monitor performance and drive continuous improvement. Oversee warehouse activities for consistency and reliability. Conduct daily control meetings and performance reviews. Recruit qualified DSPs and provide onboarding. Design training to improve service quality. Oversee regional fleet operations, task distribution, and cost control. Continuously optimize collection models and processes. Coordinate with internal teams and external partners. Handle daily operations and emergency responses. Requirements: Bachelor's degree or equivalent Strong leadership, analytical, and decision-making skills. Able to perform under pressure in fast-paced environments Benefits: 7 PTO days 5 Paid Sick Leave Days 6 Paid Holidays 401K 100% Matching up to 2% 50% Medical insurance, 100% Dental and Vision Insurance

🚀 Now Hiring: National Import Manager - Customs Brokerage Are you a licensed Customs Broker who loves leading teams, navigating complex regulations, and building strong client relationships? We're looking for a strategic, people-focused leader to oversee our national customs brokerage operations and help shape the future of our import/export programs. 🌍 What You'll Do Lead and mentor a talented team of brokers, entry writers, and compliance pros Drive strategy to improve efficiency, accuracy, and overall performance Ensure full compliance with CBP and PGA regulations Oversee timely, accurate processing of all import/export entries Implement technology and process improvements that streamline workflows Serve as a trusted partner to clients, offering guidance on trade compliance Support business development efforts and help grow brokerage services ✨ What You Bring U.S. Customs Broker License (required) 10+ years in customs brokerage or import/export compliance 5+ years in a senior leadership role Strong understanding of HTS classification, valuation, and regulatory requirements Experience with ACE, ABI, and brokerage platforms like CargoWise or Descartes A collaborative, solutions-oriented leadership style 📈 What Success Looks Like Strong compliance and audit performance Fast entry processing and smooth clearances Satisfied, long-term client relationships A high-performing, well-trained team Growth in revenue and operational efficiency 💼 Why Join Us? Competitive compensation Comprehensive benefits Professional development + continuing education support A chance to lead at a national scale and make a real impact

The IT Product Support Specialist is responsible for providing technical assistance and support to the users. This role involves diagnosing and resolving technical issues, guiding users through solutions, and collaborating with development and product teams to enhance user experience and product functionality. The ideal candidate is a problem-solver with excellent communication skills and a passion for helping others. Job Duties: Provide first-line and second-line technical support to end-users for IT products and applications. Diagnose, troubleshoot, and resolve technical hardware and software issues, escalating complex problems to higher-tier support or relevant development teams when necessary. Guide users through step-by-step solutions, clearly explaining technical concepts in an understandable manner. Document all support interactions, troubleshooting steps, and resolutions in the ticketing system to maintain a comprehensive knowledge base. Contribute to the creation and maintenance of support documentation, FAQs, and user guides to empower self-service. Identify recurring technical issues and trends, providing feedback to product development and engineering teams for continuous improvement. Participate in testing new product features or updates to ensure readiness for user adoption. Maintain a high level of customer satisfaction through professional, empathetic, and efficient support. Adhere to IT support best practices, service level agreements (SLAs), and security policies. Qualifications and Requirements: Bachelor's degree in information technology, computer science, or a related field; or equivalent practical experience. Proficient in writing SQL queries using Microsoft SQL Server 2+ years of experience in IT support, technical support, help desk, or a similar customer-facing technical role. Technical Skills: Strong proficiency in troubleshooting hardware (e.g., desktops, laptops, peripherals) and software (e.g., operating systems, common business applications). Familiarity with network fundamentals. Experience with ticketing systems and remote support tools. EEOE

Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe. At Neo4j, we're proud to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA get to Mars two years earlier, broke the Panama Papers for the ICIJ, and are helping Transport for London to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart. Neo4j experienced rapid growth this year as organizations looking to deploy generative AI (GenAI) recognized graph databases as essential for improving its accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j's cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at neo4j.com and follow us on LinkedIn. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we're disrupting how organizations leverage their data to innovate and stay competitive. Job Summary/Objective: As the Director of Digital Native Sales at Neo4j, you will play a pivotal role in driving growth, sales strategy, and revenue generation targeting Digital Native and Commercial Accounts across the United States. In this role, you will lead and mentor a team of Account Executives, overseeing the development and execution of sales initiatives, client relationships, and strategic partnerships. This role offers a unique opportunity to shape the graph database landscape, influence industries, and drive innovation. This is a remote position, but this new hire must be based in the Greater San Francisco Bay area. Responsibilities and Duties: Lead and manage a team of Account Executives, providing guidance, support, and mentorship Develop and execute sales strategies to drive new business acquisition and expand existing customer relationships nationally. Drive team performance and productivity, ensuring sales targets and objectives are met and exceeded Build and maintain strong relationships with key clients, executives, and stakeholders Navigate complex sales processes and contract negotiations for large deals Collaborate with cross-functional teams to achieve overall business goals Drive revenue growth and contribute to the company's success in a high-growth environment Leverage your customer-facing skills to engage effectively with executives Utilize familiarity with cloud service providers, channel partnerships, and knowledge of Database as a Service (DBaaS) and the broader database market to explore growth opportunities Priorities: Implement metrics, systems, and processes to scale a product sales organization (playbooks, systems, KPIs, comp plans, team operations, forecasting, etc.) Establish a foundation for a scalable enterprise selling motion Streamline the top of the funnel and scale the sales process through operational efficiency Drive net new and expansion growth by leveraging Neo4j's suite of new products to create profitable markets Qualifications and Requirements: 5+ years of experience in a Management role in Enterprise SaaS sales 3+ years of experience managing digital native accounts Experience in selling database products Proven track record of success in driving new business and expanding existing customer base Demonstrated success in building, hiring, and scaling large enterprise sales teams Experience operating in a high-growth business environment Excellent customer-facing skills, with the ability to establish and maintain strong relationships Proficiency in navigating complex contract structures and handling large seven-figure deals Strong history of quota attainment and exceptional performance within a high-achieving team Bonus Areas: Familiarity or proficiency with cloud service providers and channel partnerships Knowledge of Database as a Service (DBaaS) and the broader database market The annual on target earnings range for this position based in the United States is listed below. This range is an estimate, and the actual on target earnings may vary based on Neo4j's compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Neo4j utilizes the full width of the range. In addition to the range below, US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus. Employees in this position are also eligible to participate in the Company's standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence. Annual On Target Earnings Range$340,000-$400,000 USDWhy Join Neo4j? Neo4j is, without question, the most popular graph database in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others. Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Neo4j was named as a Visionary in the 2023 Gartner Magic Quadrant™ for Cloud Database Management Systems among 19 other recognized global DBMS vendors. Neo4j was also ranked as a Strong Performer among 14 top vendors in The Forrester Wave™: Vector Databases, Q3 2024. Research shows that members of underrepresented communities are less likely to apply for jobs when they don't meet all the qualifications. If this is part of the reason you hesitate to apply, we'd encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(user Success) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open', ‘Inclusive']}) (we)-[:ASSUME]->(:Intent {direction:'Positive'}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest'}) (we)-[:DELIVER_ON]->(our Commitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at **************