ADT+ Retention and Customer Service Representative
Remote or Irving, TX job
What The Role Is: In this Retention and Customer Service Representative role, you will be a Retention Specialist whose role is to retain a customer who wants to cancel their ADT services. You will play a key role in the growth of our organization by serving as an expert problem solver in a retention and sales capacity.
You will handle a high volume of incoming calls from customers requesting to cancel and act as an expert by proactively identifying opportunities and recommending long-term solutions to keep a customer's business.
The Retention Specialist's number one goal is to provide an award-winning customer experience that increases brand loyalty and retains customers for the long term. A successful retention specialist gets it right the first time by making a situation right and reducing the need for repeat calls or escalations.
This position is fully onsite at our Irving, TX location during training then will be fully remote once graduated from training: 8880 Esters Blvd, Irving, TX
What's In It for You:
* Culture is Everything! You are not joining a company - you are joining a family who all share the same goal - Saving Lives.
* Development, Development, Development! - We are serious about creating a culture of career advancement! We want you to achieve your goals personally and professionally!
* ADT - It's an Experience! We create an inclusive experience for every employee focused on family, partnership, development, incentives, and fun!
Job Expectations:
* You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
* Utilize customer service and sales experience daily
* Save the business by re-selling customers on the value of ADT and what matters most.
* Must have sales experience, you will be expected to persuade and upsell customer while reducing customers frustration and displeasure to ultimately saving customers. Escalated calls are a high % of the calls you will receive.
* Appropriately handle back-to-back calls with care, empathy, compassion, overcoming objections, de-escalation and professionalism to ensure the best customer experience.
* Use attention to detail, listen to customer clues, to ask the right questions to uncover the issues and/or concerns to save/sell.
* Leverage exceptional de-escalation skills on difficult escalated calls with a focus on identifying concerns and providing multiple offers to resolve the customer's concern.
* Retain long-term business for ADT through customer service commitments. Provide the right solution to save the Customer.
* Use proven problem-solving skills to quickly identify the cause of a cancellation request, create quick calculations to work with the customer to negotiate the right solution.
* Consistently improve performance and achieve your goals.
* Ability to multitask; Use several tools (10+) to help retain our customers and make them customers for life through tools like negotiating a lower rate, crediting them for billing errors, providing service to fix their system, and even selling them additional equipment.
* Maintain knowledge of ADT policies, products, services, and systems as well as knowledge of the wireless industry, service capabilities, and other security companies.
Job Requirements:
* Attendance adherence is critical to your success. Training/Onboarding attendance is required for the length of the training program every day for 10 weeks. Any time missed effects your success.
* Private, undisturbed place to work from home, free from any distractions
* Designated distraction-free place to work from home
* High speed internet: DSL, Cable, or Fiber internet service with the ability to hardwire via ethernet from cable modem to your PC
* 5G Home Internet and Fixed wireless internet are not accepted providers.
* Internet Speeds of at least 50mbps to download and 25mbps to upload.
How Will You Train:
* During our 8-week program, you will receive daily support from our training and onboarding teams to ensure you are successful.
* Your learning journey is focused on product knowledge, selling/saving, competition and systems training.
* Our training program focuses on training that equips you to be the expert within ADT to ensure you meet and exceed your sales targets, which increases your bonus potential.
* We provide development to advance your career with other internal roles and opportunities for your long-term success.
We're looking for someone with these skills:
* The ability to work with numerous screens and programs open to help resolve customer issues.
* Experience in Sales, Customer Retention, Customer experience, and retaining customers' loyalty to a product or service
* Be able to interpret contracts and communicate terms and conditions
* Perform quick calculations
* Active listening
* Negotiation Skills
Knowledge, Skills and Abilities:
* 2+ years: in a sales role, in which you had to sell or save a customer, selling and/or saving customers in a company tied to performance
* 2+ years: Call Center Customer Service / Sales Experience
* High school diploma, GED, college degree or some college experience
Schedule:
* Our department is closed on weekends and most holidays, allowing our employees to enjoy every weekend off!
Pay and Benefits:
* Paid Training
* Full benefits on the 1st of the month after 31days of employment
* Energetic and engaging work environments
* Medical, Dental, Vision, 401(k) with employer matching
* Paid vacation time
* Tuition reimbursement, employee referral bonuses
* A culture of coaching, development, and career growth opportunities
Pay and Benefits Disclosure:
* The starting hourly rate for this position is $18.00 per hour and will reach $21.00 per hour after 180 days of employment. (You will receive incremental increases of .50 every 30 days until the rate of $21.00 is reached).
* We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
Why Choose ADT?
At ADT it's more than a job, it's a noble purpose that defines us. We are the leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States. Every employee, from our executive leadership team to our support centers are united under one noble purpose, we help save lives for a living. We are everyday heroes. You are doing more than earning a paycheck, you're in an important role that makes an impact in the lives of our customers every single day. Join a company of individuals with passion, commitment, drive and ambition, using and developing our talents for good at work, home and our communities.
Check out more about life at ADT here.
Auto-ApplySmart Home Consultant
Columbus, OH job
As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT's 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT's residential customers.
A day in the life of a Smart Home Consultant looks like this:
* Build relationships between new customers and the ADT brand and product portfolio
* Complete in-home consultation and assessment
* Perform installation and activation of equipment - including home security camera, security hardware, and IoT and smart home devices
* Complete customer onboarding and education of key products and services
* You will work in a dynamic, collaborative environment, working closely with customers and coworkers
* This role involves providing solutions by visiting customers at their homes or businesses
Training Program:
ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant.
Job Requirements
* High School diploma or the equivalent
* Valid driver's license
When you commit to ADT -we commit to you. Our employees receive a comprehensive, full benefits package that includes:
* Comprehensive paid training program
* Full benefits on the 1st of the month after 31 days of employment
* Health = Medical & Prescription, Dental, Vision, Health Savings & Flex Spending
* Future = 401(k) with employer matching
* Life = Paid vacation time
* Company vehicle provided
* Base salary plus the potential to earn unlimited commissions and ability to earn additional pay for completing jobs and exceeding quality standards
* Tuition reimbursement
* Employee Referral bonuses - when you refer a friend or family members
This role offers:
* Hourly pay: $17.00
* Earning potential: Average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses, and referral incentives
Training:
* Paid $320 per week during the three-week onboarding program
* Includes New Technician Training, Field Safety Training, and Peer-to-Peer Training
* Company vehicle provided for work use
Benefits:
* Medical, dental, and vision coverage
* 401(k) with company match
* Tuition reimbursement
* Short- and long-term disability, life insurance, and well-being benefits
* Paid time off
Auto-ApplyRemote Customer Technical Support
Remote job
Now hiring in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming.
Position Summary:
Are you a problem-solver? ADT is looking for qualified candidates that possess the ability to self-manage and work independently in a fast-paced, constantly changing environment. You should be able to multitask across multiple systems and applications, are comfortable navigating a technical environment with the ability to follow guided troubleshooting steps, such as troubleshooting software and hardware. We're searching for someone that is open to input, dependable, and has a distraction-free workspace. You should have a passion for customer service and ownership of the customer experience, including issue resolution. You're not only here to solve technical problems but also to de-escalate situations with customers by providing patient assistance and support.
ADT is committed to hiring team members who are passionate about providing exceptional customer service - people who understand the importance of customer satisfaction and what it means to their career development. As a company that is well-positioned to continue meeting and exceeding our customers' evolving needs. ADT also takes pride in upholding a rewarding work experience for all of our team members. The Customer Technical Support Team is responsible for all residential and small business inbound phone calls, which consists of assisting customers with alarm system questions, finding solutions for technical issues, walking the customer through troubleshooting steps, and other technical assistance.
Responsibilities:
* You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
* Able to self-manage and work independently in a fast-paced, constantly changing environment
* Able to multitask across multiple systems and applications
* Receive customer inbound phone calls for various alarm system and home automation issues providing technical assistance and customer education
* Troubleshoot the customer's technical issues by using our guided workflows which walk you and the customer step by step through various resolutions with the goal of solving the customers issue while on the phone
* Regular, consistent and punctual attendance
* Duties also include presenting our Virtual Service Call process that saves the customer both time and money if the problem can't be solved on the call.
* Assisting customers with scheduling an onsite Technician visit if required, after positively positioning Virtual and self-serve options.
* Strong emphasis on providing excellent customer interactions and experiences by using empathy, soft skills, and connecting with the customer
* WFH position must have private work area that is quiet and free of distractions and meets company standards with adequate internet bandwidth to perform the role
* Passion for customer service and ownership of the customer experience, including comprehensive issue resolution
* Being fluid with changes and receptive to feedback towards ongoing performance improvements and technological enhancements
What's in it for you?
* You play an important role in saving lives for a living
* ADT will provide all necessary equipment and resources to allow you to be successful in your roles, which includes paid on-the-job training
* ADT provides great, highly competitive pay, paid time off, pet insurance, and other compensation perks (401k + matching, comprehensive medical benefits, etc.). We also offer tuition reimbursement for academic pursuits, adoption assistance, volunteer opportunities, childcare and eldercare resources, and much more.
* ADT offers a shift-differential policy that provides employees with supplemental pay on top of their hourly rate during times of higher-than-average customer call volume and when working less-desirable shifts.
* Pathway to promotion. ADT provides the opportunities and skills needed to learn and train so you can explore exciting opportunities across the ADT family that will continue to challenge and empower you.
Qualifications/Requirements:
* High school diploma or equivalent
* Troubleshooting skills
* Strong Organizational skills
* Excellent communication skills (both verbal and written)
* Reliable and Dependable
* Ability to empathize and connect with the customer
* Ability to multitask with ease, effectively prioritize tasks and be a self-starter
* Demonstrated proficient problem solving & customer de-escalation skills
Experience:
* Minimum of one (1) year of customer service experience required.
* Technical experience is a plus but not required
Skills:
* Excellent communication skills.
* Able to type at least 35 wpm.
* Intermediate knowledge of computer applications.
* Strong organizational skills.
Pay and Benefits Disclosure:
The starting hourly rate for this position is $17.00 per hour and will reach $20.00 per hour after 180 days of employment. (You will receive incremental increases of .50 every 30 days until the rate of $20.00 is reached). We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
The anticipated end date for application submission is December 5th, 2025. The role is scheduled to start January 26th, 2026.
Auto-ApplyGlobal Enterprise Account Manager
Remote job
THE OPPORTUNITY:
This existing vacancy is open to candidates that reside anywhere in the U.S. or Canada, with preference for those near Chicago, IL or Toronto, ON for periodic in-person collaboration.
VelocityEHS is seeking a Global Enterprise Account Manager to nurture and grow relationships with existing global enterprise customers. This role is key to helping clients achieve their EHS and ESG objectives while maximizing account growth through a consultative and strategic approach. You'll serve as the trusted advisor and primary point of contact for a portfolio of global enterprise customers, working cross-functionally with internal teams to ensure a high-quality customer experience.
Key Responsibilities:
Account Ownership: Be the primary sales contact for a portfolio of enterprise customers. Build deep understanding of their priorities, org structure, and strategic initiatives.
Growth & Expansion: Identify and close opportunities to expand current accounts. Sell new modules, users, and platform solutions across departments and geographies.
Strategic Selling: Lead outcome-driven discussions focused on business impact and solution value. Leverage adoption data, product trends, and feature usage to surface growth opportunities.
Orchestration & Collaboration: Drive team selling by coordinating internal VelocityEHS stakeholders, including Customer Success, Solutions Consultants, and Executives. Manage complex deal processes including procurement, legal, and security reviews.
RFP Management: Manage RFPs, procurement, and legal/security reviews.
Account Planning: Maintain strategic account plans with clear goals, stakeholder maps, whitespace, and engagement strategies.
Forecasting & Pipeline Discipline: Maintain an accurate forecast of expansion opportunities. Own a 3× pipeline coverage model and regularly report updates, risks, and upside to sales leadership. Provide real-time updates in opportunity next step notes, MEDDPICC fields and forecast categories. Submit Forecast on a proactive basis and at minimum aligned with forecast calendar.
Executive Engagement: Build and nurture senior-level relationships across your accounts. Use in-person meetings (10-20% travel expected) to deepen strategic alignment and unlock growth.
Minimum Qualifications:
Sales Experience: 7+ years of full-cycle, quota-carrying B2B SaaS sales experience, focused on Account Management and selling into existing customers.
Global Enterprise Account Expertise: Experience expanding business within large, complex customer accounts (10K+ employees)
Complex Sales Cycles: Experience with longer or more complex sales cycles involving multiple stakeholders, procurement, and legal review.
Top Performer Track Record: Proven ability to exceed sales targets, consistently outperform peers, and close deals in a competitive sales environment
Prospecting Mastery: Skilled at self-sourcing leads, working cold outbound, leveraging intent data, establishing and working referrals, using tools like ZoomInfo, 6sense, and LinkedIn Sales Navigator.
Methodical Approach: Experience with structured sales methodologies like MEDDPICC,
Richardson, Challenger, and/or SPIN. Disciplined with qualification, follow-up, and pipeline
hygiene.
Tech-Savvy: Proficient in sales tools like: Salesforce, Outreach, Gong, G2. Able to leverage data and insights to prioritize activity, market trends and improve outcomes.
Communication & Negotiation: Exceptional verbal and written communication skills with the executive presence to sell and negotiate with VP and C-level stakeholders.
Resilient & Competitive: Adaptable, tenacious, self-motivated, and goal-oriented with a love of challenges, strong work ethic and a drive to win in a fast-paced environment.
Bachelor's Degree or Equivalent Experience: Degree in Business, Communications, or related field preferred, though not required.
Preferred Skills and Qualifications:
Formal Sales Training: Completion of formal training in a recognized methodology (e.g., MEDDPICC certification)
Vertical Experience: Domain knowledge in relevant industries such as Manufacturing, Chemical, Pharmaceutical, Food & Beverage, Oil & Gas, and Mining is a plus.
Related Experience: EHS/ESG, industrial software, or regulated industries
Data-Driven Decision Making: Ability to interpret performance data and apply insights to optimize personal sales strategies.
Why Join our Sales Team?
Mission with Meaning: Sell solutions that help companies create safer, more sustainable workplaces - and make a real-world impact.
Market Leadership: Join the clear category leader in EHS/ESG software, trusted by 10+ million
users worldwide.
Expansion-Focused Role: No renewals or support tasks - your job is to drive new software bookings from existing accounts
Uncapped Earnings: Competitive base salary and uncapped commission with aggressive
accelerators.
Career Growth: Promotions into senior sales and leadership roles available for high performers
Award-Winning Culture: Recognized as a Top Workplace with a coaching driven, team-first environment
Coaching Culture: Join a team with long-tenured leadership, consistent coaching, and a strong
peer culture.
Remote Flexibility: Our remote-first work plan that allows you to balance your productivity with reduced stress and work from home with commute-free employment.
Modern Tools: Access to the full VelocityEHS sales stack investing in your success - Salesforce,
Outreach, Gong, 6sense, ZoomInfo, LinkedIn Sales Navigator, and more.
VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected On-Target Earnings (OTE = base salary + variable) range for this position is between $167,350 and $255,250 USD (United States) or $159,200 and $216,900 CAD (Canada), with variable earning opportunities uncapped. We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate's proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is eligible for a Variable Pay Program. This role is also eligible for our comprehensive benefits package.
If you're ready to grow strategic accounts, close meaningful deals, and accelerate your career with a purpose-driven company - we want to meet you.
We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting hrpolicy@ehs.com Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS.
#BI-Remote
#LI-Remote
Sourcing and Vendor Management Intern
Remote or Boca Raton, FL job
What You Will Do As a Sourcing & Vendor Management Intern, you'll play a key role in optimizing procurement and vendor processes. You'll support day-to-day operations, help analyze supplier data and assist in improving sourcing strategies that align with company goals.
Key responsibilities:
* Analyze spend data and prepare supplier scorecards
* Support RFx (RFI, RFP, RFQ) coordination and documentation
* Maintain and update vendor contract databases
* Research market trends to support sourcing strategy
* Assist with supplier onboarding and compliance audits
* Collaborate with cross-functional teams to ensure vendor alignment and performance
What You Need to Be Successful
* Currently pursuing a Master's degree in Supply Chain Management, Business, Finance, or a related field, with an expected graduation date between December 2026 and August 2027
* Strong analytical and organizational skills with great attention to detail
* Effective communication and interpersonal skills
* Ability to manage multiple priorities in a fast-paced environment
* Proactive and eager to learn with a self-starter attitude
What Will Set You Apart
* Proficiency in Excel and familiarity with procurement/ERP tools like Ariba, Oracle, IronClad, or Zip
* Previous experience or coursework related to sourcing or vendor management
* Comfortable working independently and collaboratively with internal teams
* Interest in process improvement and operational efficiency in procurement functions
How ADT invests in you:
* Culture of professional development & training, including access to LinkedIn Learning, collaborative team support, and exposure to meaningful, real-world projects
* Front-line experience and opportunities to learn directly from leaders through our Executive Leadership Team (ELT) Speaker Series
* Commitment to equity and inclusion through ongoing initiatives, employee resource groups, and employee recognition programs
* Volunteer opportunities to give back and make a difference in the communities we serve
Compensation & Internship Details
* Compensation: $22/hour for undergraduates, $25/hour for those enrolled in a graduate program.
* Work Schedule: A 40-hour workweek is expected, with interns on-site from Monday to Thursday in our Boca Raton Headquarters, and the option to work remotely on Fridays, depending on team schedules.
* U.S. Citizenship or Permanent Residency is required, as we do not offer sponsorship.
* Must be available for the entire duration of the internship program, from May 18-July 30, 2026.
* Housing allowance and relocation assistance are not offered for Internship roles.
Why you'll love working here:
* We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences.
* We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy.
* We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.
* We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective.
EEO Statement:
ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.
Auto-ApplyExisting Customer Retention Coordinator
Remote or Jacksonville, FL job
This role is an entry level position in our Retention organization, additional career progression is available into any of the Retention Teams, including Account Management, Collections, and Existing Customer Sales. The Retention Coordinator is responsible for answering incoming calls, identifying reason for the call through discovery, and transferring to the correct department for handling. This position may also require scheduling or rescheduling sales appointments, service calls, and installs related to the Retention Team. Processing cancellation requests for some cancel types also possible.
This is an entry level role for our Existing Customer Sales department. The intent of this role is to introduce our new team members to our ADT products, policies, and processes, and to prepare them to promote to the Existing Customer Sales Representative role. This promotion may take place anywhere from 60-180 days from your start date, depending on readiness.
This is a remote position, but classroom and on the Job Training will be held onsite at 10401 Deerwood Park Blvd, Building 2
Jacksonville, FL 32256. The role follows a hybrid work-from-home model, requiring both remote and onsite work. After training, you will primarily work remotely, but may be required to report to the office for one week every 5-8 weeks.
Essential Duties & Responsibilities include the following. To perform this job successfully, the Retention Coordinator may be expected to perform some, or all of the duties listed, and other duties as assigned.
* Answer incoming calls from customers and/or ADT employees.
* Identify the reason for the call through discovery.
* Determine proper solution for customer, make recommendation, and overcome objections if needed.
* Transfer the call to the appropriate group for handling that ensures the optimum customer experience.
* Schedule appointments where applicable.
* Reschedule service or installation appointments where applicable.
* Process cancellation requests where applicable.
* Performs other duties and related work as assigned
Education/Work Experience Required:
* High school diploma or equivalent, some college preferred
* Experience in Customer Service and Sales/Retention preferred
* Experience working with multiple screens and programs
* Computer proficiency and problem-solving skills
Skills/Abilities:
* Ability to persuade customer to agree on recommended path and/or overcome customer objections
* Self-motivated and a professional attitude.
* Ability to work varied hours based on business needs.
* Excellent time management, planning and proactive thinking skills.
* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
* Must be able to perform duties in a dynamic, fast paced work environment with frequent changes.
* Ability to maintain composure, keep emotions in check and avoid aggressive behavior, even in very difficult situations.
* Must be able to work with confidential information regarding customer accounts and employee files.
Physical Demands:
* While performing the duties of this job, the employee is occasionally required to stand; walk; sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
* The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
* Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
* Ability to work from home, and supply a distraction free environment, or in the office based on business needs.
Auto-ApplySenior Mid-Market Account Executive
Remote job
THE OPPORTUNITY:
This existing vacancy is open to candidates that reside anywhere in the U.S. or Canada, with preference for those near Chicago, IL or Toronto, ON for periodic in-person collaboration.
Are you a seasoned, results-driven sales professional with a track record of building robust pipelines and consistently exceeding quota? VelocityEHS is seeking a Senior Mid-Market Account Executive to drive new customer acquisition and expand our market reach. You'll be at the forefront of our growth, owning the full sales cycle from initial contact to close within the mid-market space, with a focus on larger, more complex deals.
This role is centered on acquiring new logos. You won't be responsible for renewals, but you will have the opportunity to expand what you sell within your new accounts. Your mission is clear: generate pipeline, close new customers, and accelerate VelocityEHS's presence in high-potential markets. You'll combine a consultative, value-based selling approach with a hunter's mindset, navigating complex buying groups and acting as a trusted advisor to C-level executives and key stakeholders.
If you thrive on opening doors, navigating complex sales cycles, and making a tangible impact on employee safety and operational excellence, this is the role for you.
Primary Duties and Responsibilities
New Logo Acquisition: Own a quota for new business bookings in the mid-market segment (typically organizations with up to 6,000 employees). Consistently deliver against defined quarterly and annual sales targets.
Strategic Prospecting: Actively self-source pipeline through outbound prospecting, partner collaboration, and strategic outreach. Use a multi-touch strategy to reach executives across Safety, Operations, Risk, and IT.
Complex Sales Ownership: Run a full-cycle sales process-from discovery and demo to proposal, legal review, and close-using a consultative, value-based approach rooted in MEDDPICC.
Stakeholder Engagement: Navigate complex buying groups and build multithreaded relationships with executives and key stakeholders across the C-suite, Legal, Procurement, and IT. Guide prospects through the decision-making process
with confidence and clarity.
Internal Collaboration: Act as the quarterback for the internal VelocityEHS team. Work cross-functionally with SDRs, Solutions Consultants, Marketing, and Executive Sponsors to shape and support strategic sales motions.
Forecasting & Reporting: Maintain an accurate and up-to-date pipeline and forecast in Salesforce. Proactively communicate progress, risks, and upside to sales leadership.
Industry Presence: Represent VelocityEHS at virtual and in-person events, conferences, and trade shows, actively generating interest and advancing strategic deals.
Minimum Skills and Qualifications
Sales Experience: 5+ years of full-cycle, quota-carrying B2B SaaS sales experience, with a focus on net-new business, with at least 2 years in SaaS sales, and ideally focused on net-new business.
Complex Sales Cycles: Proven experience managing longer, more complex sales cycles with multiple stakeholders, procurement, and legal review.
Top Performer Track Record: A documented history of exceeding sales targets and outperforming peers in a competitive sales environment.
Prospecting Mastery: Skilled at self-sourcing leads, leveraging intent data, and working cold outbound. Proficient with modern sales tools like ZoomInfo, 6sense, and LinkedIn Sales Navigator.
Methodical Approach: Experience with structured sales methodologies like MEDDPICC, Richardson, Challenger, and/or SPIN. Disciplined with qualification, follow-up, and pipeline hygiene.
Tech-Savvy: Proficient in sales tools like Salesforce, Outreach, Gong, and G2. Able to leverage data and insights to prioritize activity and improve outcomes.
Communication & Negotiation: Exceptional verbal and written communication skills with the executive presence to sell and negotiate with C-level stakeholders.
Resilient & Competitive: Adaptable, tenacious, self-motivated, and goal-oriented with a love of challenges and a strong work ethic.
Bachelor's Degree or Equivalent Experience: Degree in Business, Communications, or a related field is preferred.
Preferred Skills and Qualifications
Formal Sales Training: Completion of formal training in a recognized methodology (e.g., MEDDPICC certification).
Vertical Experience: Domain knowledge in relevant industries like Manufacturing, Chemical, Pharmaceutical, and Food & Beverage.
RFP Management: Comfort and experience managing RFPs, as well as complex legal and security reviews.
Data-Driven Decision Making: Ability to interpret performance data and apply insights to optimize personal sales strategies.
Why Join Our Sales Team?
Mission with Meaning: Sell solutions that help companies create safer, more sustainable workplaces - and make a real-world impact.
Market Leadership: Join the clear category leader in EHS/ESG software, trusted by 10+ million users worldwide.
Focused Role: 100% new logo acquisition - no renewals, no upsells, no distractions.
Uncapped Earnings: Competitive base salary and uncapped commission with aggressive accelerators.
Career Growth: Clear promotion paths into senior sales, enterprise roles, or leadership.
Award-Winning Culture: Recognized as a Top Workplace with a coaching-driven, team-first environment
Coaching Culture: Join a team with long-tenured leadership, consistent coaching, and a strong peer culture.
Remote Flexibility: Our remote-first work plan that allows you to balance your productivity with reduced stress and work from home with commute-free employment.
Modern Tools: Access to the full VelocityEHS sales stack investing in your success - Salesforce, Outreach, Gong, 6sense, ZoomInfo, LinkedIn Sales Navigator, and more.
Who is VelocityEHS?
VelocityEHS is the largest and fastest-growing environmental, health, safety (EHS) and sustainability software company in the world. Relied on by more than 10 million users worldwide to drive operational excellence and achieve outstanding outcomes, VelocityEHS is the global leader in true SaaS enterprise EHS & ESG technology. The VelocityEHS Accelerate Platform is the definitive gold-standard, delivering best-in-class solutions for managing ESG, Safety, Industrial Ergonomics, Control of Work, Health, Operational Risk and Environmental Compliance.
Our customers include the world's most esteemed Fortune 1000 corporations. From manufacturing to food & beverage, from chemicals to pharmaceuticals, we've worked with them at every level, from the boardroom to the shop floor. We still operate with the same start-up mentality that has made us the leading cloud EHS company and offer each and every employee the opportunity to grow and reach their full potential.
What are the benefits and perks of working at VelocityEHS?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights for eligible employees, or you can review all our perks and benefits by visiting our career page!
Generous time off programs
Medical/dental coverage, retirement (with employer match)
Parental leave plans for all family types
Job shadowing programs and one-on-one coaching opportunities
Tuition reimbursement for continuing education, advanced degrees, and certifications
Remote-first and flexible work schedule to fit your family's needs
Monthly stipend to make your home office more comfortable, productive, and successful
Corporate wellness and personalized preventative mental health care programs
Summer Fridays (Memorial Day through Labor Day enjoy a 6-hour workday every Friday)
VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected On-Target Earnings (OTE = base salary + variable) range for this position is between $127,650 and $197,900 USD (United States) or $104,600 and $167,600 CAD (Canada) with variable earning opportunities uncapped. We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate's proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is eligible for a Variable Pay Program. This role is also eligible for our comprehensive benefits package.
If you're a proven hunter who loves building pipeline, closing deals, and making an impact, VelocityEHS is the place for you. Join us and help companies protect their people while growing your own career!
We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting hrpolicy@ehs.com
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS.
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Mid-Market Account Manager
Remote or Chicago, IL job
THE OPPORTUNITY: This existing vacancy is open to candidates that reside near Chicago, IL or Toronto, ON for periodic in-person collaboration.
Are you a relationship-driven sales professional passionate about growing existing business through strategic expansion? VelocityEHS is seeking a Mid-Market Account Manager to drive new software bookings from within our existing customer base. This is not a renewals or support role - we have dedicated teams for that. Your sole focus is identifying opportunities to sell additional VelocityEHS products into current Mid-Market accounts and expanding our presence across departments, users, and solutions.
As the primary sales contact for your portfolio, you will combine a consultative, customer-centric approach with a hunter's mindset - always looking for ways to deepen our value and footprint. You'll help our customers unlock the full potential of VelocityEHS, while driving meaningful growth and hitting aggressive expansion goals. If you thrive on uncovering whitespace, selling multi-threaded, and closing new deals with existing logos, this is your next big move. in new business, while making a difference in employee safety - this is your role.
Primary Duties and Responsibilities
Account Ownership: Serve as the primary sales point of contact for a portfolio of Mid-Market customers. Develop deep understanding of customer's goals, pain points, and operational structure. Build multi-threaded relationships with champions, influencers, and senior executives to position VelocityEHS for growth. Stay disciplined and proactive in managing your book.
Expansion & Upselling: Identify and close opportunities to expand existing customer accounts. Sell new products, modules, user licenses, and platform solutions into current environments. Consistently exceed expansion quota by aligning value to emerging customer needs. Leverage your personal selling style coupled with following SOPs of sales process, MEDDPICC qualification, team selling, multithreading to win opportunities.
Strategic Conversations: Conduct outcome-oriented meetings focused on value realization, feature adoption, and new use cases. Leverage these discussions to surface growth opportunities and secure executive alignment.
Internal Collaboration: Work closely with Customer Success and Renewals teams to stay informed on customer health, onboarding progress, and product usage trends. Coordinate efforts to ensure customers see ongoing ROI, while you focus on strategic expansion.
Account Planning: Build and maintain robust account plans to guide engagement strategy, stakeholder mapping, and whitespace prioritization. Use tools like Salesforce and 6sense to identify intent signals and expansion readiness. Be accountable to leading indicator KPIs that lead to pipeline growth and sales success.
Forecasting & Pipeline: Maintain an accurate forecast of expansion opportunities. Own a 3× pipeline coverage model and regularly report updates, risks, and upside to sales leadership. Provide real-time updates in opportunity next step notes, MEDDPICC fields and forecast categories. Submit Forecast on a proactive basis and at minimum aligned with forecast calendar.
Minimum Skills and Qualifications
Sales Experience: 3+ years of full-cycle, quota-carrying B2B sales experience in SaaS or a similar industry, with at least 1 year in SaaS sales, focused on Account Management and selling into existing customers.
Complex Sales Cycles: Experience with longer or more complex sales cycles involving multiple stakeholders, procurement, and legal review.
Top Performer Track Record: Proven ability to exceed sales targets, consistently outperform peers, and close deals in competitive sales environment
Prospecting Mastery: Skilled at self-sourcing leads, working cold outbound, leveraging intent data, establishing and working referrals, using tools like ZoomInfo, 6sense, and LinkedIn Sales Navigator.
Methodical Approach: Experience with structured sales methodologies like MEDDPICC, Richardson, Challenger, and/or SPIN. Disciplined with qualification, follow-up, and pipeline hygiene.
Tech-Savvy: Proficient in sales tools like: Salesforce, Outreach, Gong, G2.. Able to leverage data and insights to prioritize activity, market trends and improve outcomes.
Communication & Negotiation: Exceptional verbal and written communication skills with the executive presence to sell and negotiate with VP and C-level stakeholders.
Resilient & Competitive: Adaptable, tenacious, self-motivated, and goal-oriented with a love of challenges, strong work ethic and a drive to win in a fast-paced environment.
Bachelor's Degree or Equivalent Experience: Degree in Business, Communications, or related field preferred, though not required.
Preferred Skills and Qualifications
Formal Sales Training: Completion of formal training in a recognized methodology (e.g., MEDDPICC certification)
Vertical Experience: Domain knowledge in relevant industries such as Manufacturing, Chemical, Pharmaceutical, Food & Beverage, Oil & Gas, and Mining is a plus.
Data-Driven Decision Making: Ability to interpret performance data and apply insights to optimize personal sales strategies.
Why Join our Sales Team?
Mission with Meaning: Sell solutions that help companies create safer, more sustainable workplaces - and make a real-world impact.
Market Leadership: Join the clear category leader in EHS/ESG software, trusted by 10+ million users worldwide.
Expansion-Focused Role: No renewals or support tasks - your job is to drive new software bookings from existing accounts
Uncapped Earnings: Competitive base salary and uncapped commission with aggressive accelerators.
Career Growth: Clear promotion paths into senior sales, enterprise roles, or leadership.
Award-Winning Culture: Recognized as a Top Workplace with a coaching-driven, team-first environment
Coaching Culture: Join a team with long-tenured leadership, consistent coaching, and a strong peer culture.
Remote Flexibility: Our remote-first work plan that allows you to balance your productivity with reduced stress and work from home with commute-free employment.
Modern Tools: Access to the full VelocityEHS sales stack investing in your success - Salesforce, Outreach, Gong, 6sense, ZoomInfo, LinkedIn Sales Navigator, and more.
VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected On-Target Earnings (OTE = base salary + variable) range for this position is between $87,500 and $135,150 USD (United States) or $88,300and $129,700 CAD (Canada), with variable earning opportunities uncapped. We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate's proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is eligible for a Variable Pay Program. This role is also eligible for our comprehensive benefits package.
If you're ready to grow strategic accounts, close meaningful deals, and accelerate your career with a purpose-driven company - we want to meet you.
We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting hrpolicy@ehs.com
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS.
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Demand Engagement Specialist
Remote job
THE OPPORTUNITY: This existing vacancy is open to candidates that reside in the United States and Canada.
VelocityEHS is seeking a highly motivated and results-driven Demand Engagement Specialist to join our Sales Team. As a Demand Engagement Specialist you will play a pivotal role in driving engagement with high quality prospects. With our innovative EHS/ESG software solutions and commitment to customer success, VelocityEHS is at the forefront of helping organizations streamline their compliance processes, mitigate risks, and drive sustainable business practices. We are looking for a motivated and detail oriented professional with a passion for achieving engagement targets.
In this role, you will join a team of remote working, metric-driven demand engagement representatives, specializing in lead conversion activities to create software sales across various industries reporting to the Demand Engagement Manager. Your interpersonal skills and CRM database experience will be instrumental in driving success and achieving targets.
If you have a passion for making a positive impact, we invite you to join our team and be part of our mission to create safer and more sustainable workplaces. Your dedication, focus, and ability to build trust and foster relationships will be key in achieving our sales goals and driving customer success.
Primary Duties and Responsibilities
Proactively follow up with inbound leads ensuring timely and consistent engagement.
Qualify new business opportunities, ascertain buying intent, and seamlessly hand off qualified leads to sales representatives.
Provide comprehensive scoping notes to sales reps, detailing potential client requirements and needs.
Strategically target and engage with prospects to identify and cultivate new business opportunities.
Collaborate closely with the marketing team on strategic outreach campaigns to enhance lead generation.
Diligently disqualify unqualified leads to ensure optimal focus on viable opportunities.
Meet or exceed KPIs such as activity volume, speed to lead, conversion rates, and opportunityvolume
Minimum Skills and Qualifications
1-3 years of experience in a BDR or a similar role.
Experience with CRMs.
Demonstrated ability to work in a fast-paced environment with high expectations and a performance management culture.
Excellent communication skills, both written and verbal.
A team player with a strong work ethic.
Coachable, receptive to feedback, and driven by continuous learning and improvement.
Preferred Skills and Qualifications
Experience in a SaaS organization
Familiarity with Salesforce, Outreach.IO, and LinkedIn Sales Navigator is preferred.
Who is VelocityEHS?
VelocityEHS is the largest and fastest-growing environmental, health, safety (EHS) and sustainability software company in the world. Relied on by more than 10 million users worldwide to drive operational excellence and achieve outstanding outcomes, VelocityEHS is the global leader in true SaaS enterprise EHS & ESG technology. The VelocityEHS Accelerate Platform is the definitive gold-standard, delivering best-in-class solutions for managing ESG, Safety, Industrial Ergonomics, Control of Work, Health, Operational Risk and Environmental Compliance.
Our customers include the world's most esteemed Fortune 1000 corporations. From manufacturing to food & beverage, from chemicals to pharmaceuticals, we've worked with them at every level, from the boardroom to the shop floor. We still operate with the same start-up mentality that has made us the leading cloud EHS company and offer each and every employee the opportunity to grow and reach their full potential.
What are the benefits and perks of working at VelocityEHS?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights for eligible employees, or you can review all our perks and benefits by visiting our career page!
• Generous time off programs
• Medical/dental coverage, retirement (with employer match)
• Parental leave plans for all family types
• Job shadowing programs and one-on-one coaching opportunities
• Tuition reimbursement for continuing education, advanced degrees, and certifications
• Remote-first and flexible work schedule to fit your family's needs
• Monthly stipend to make your home office more comfortable, productive, and successful
• Corporate wellness and personalized preventative mental health care programs
• Summer Fridays (Memorial Day through Labor Day enjoy a 6-hour workday every Friday)
VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected On-Target Earnings (OTE = base salary + variable) range for this position is between $79,350 and $113,150 (United States) or $72,150 and $116,100 CAD (Canada). We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate's proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is eligible for our comprehensive benefits package.
We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting hrpolicy@ehs.com
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS.
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THE OPPORTUNITY: This existing vacancy is open to candidates that reside anywhere in the U.S. or Canada, with preference for those near Chicago, IL or Toronto, ON for periodic in-person collaboration. VelocityEHS is seeking a highly motivated and results-driven Sales Manager to join our Sales Team. As a Sales Manager, you will play a pivotal role in driving revenue growth and leading a team of quota-carrying sales representatives. With our innovative EHS/ESG software solutions and commitment to customer success, VelocityEHS is at the forefront of helping organizations streamline their compliance processes, mitigate risks, and drive sustainable business practices. We are looking for a driven professional who possesses a strong sales background, exceptional leadership skills, and a passion for achieving sales targets while driving strategic growth across complex Enterprise accounts.
In this role, you will lead, mentor, and manage a team of 6-10 remote working, quota-carrying sales representatives, specializing in EHS/ESG software sales across various industries. Your leadership skills will be instrumental in driving their success and achieving revenue targets. You will develop and execute strategic sales plans to drive revenue growth and expand market presence, utilizing your expertise in managing complex sales cycles. Collaborating with cross-functional teams, you will align strategies and maximize customer satisfaction.
Additionally, you will have the opportunity to represent VelocityEHS at industry events, conferences, and trade shows to promote our products and services, contributing to lead generation and brand visibility. If you are a results-driven professional with a passion for making a positive impact, we invite you to join our team and be part of our mission to create safer and more sustainable workplaces. Your dedication, strategic mindset, and ability to inspire and motivate a high-performing sales team will be key in achieving our sales goals and driving customer success.
Primary Duties and Responsibilities
* Lead, mentor, and manage a team of Enterprise quota-carrying sales representatives, providing guidance, support, and coaching to drive their success in achieving sales targets.
* Conduct sales forecasting, analyzing data, and providing accurate sales forecasts to inform strategic decision-making and resource allocation.
* Collaborate with cross-functional teams, including marketing, product development, and customer success, to align strategies, share insights, and maximize overall customer satisfaction.
* Support sales representatives on customer calls, actively participating in meetings, providing expertise, and ensuring customer needs are met.
* Conduct regular 1v1 meetings and team meetings to foster open communication, provide feedback, and facilitate professional development opportunities for the sales team.
* Perform performance management duties, setting expectations, monitoring progress, and implementing performance improvement plans when necessary.
* Represent VelocityEHS at industry events, conferences, and trade shows, showcasing our products and services, and generating leads and brand visibility.
* Actively participate in department and cross-department workstreams, collaborating with colleagues to drive projects and initiatives forward.
* Ensure the adoption and effective utilization of the sales tech stack, leveraging technology tools to enhance sales effectiveness and efficiency.
* Take responsibility for change management within the sales team, facilitating smooth transitions and managing resistance to change.
* Coach and develop sales representatives, providing guidance, training, and opportunities for skill enhancement to elevate their performance.
* Maintain a results-driven mindset, consistently achieving and exceeding sales quotas and targets.
* Promote consistent use of MEDDPICC as the team's qualification framework
* Live by and uphold the company values, promoting a positive and inclusive work environment and fostering a strong team culture.
Minimum Skills and Qualifications
* Proven track record of success in achieving sales targets exceeding $3M+ annual quota through
team performance and strategic deal leadership
* Minimum 3+ years of management experience leading enterprise or global SaaS sales teams
* Strong command of MEDDPICC methodology and enterprise deal qualification
* Demonstrated experience using CRM software and modern sales coaching tools to manage and track sales activities and improve rep performance
* Clear examples of performance management and accountability frameworks that drive results
* Strong leadership skills with the ability to inspire, motivate, and drive a high-performance sales team.
* Excellent communication and interpersonal skills, with the ability to build relationships and influence key stakeholders both internally and externally.
* Strong analytical skills with the ability to interpret sales data and make data-driven decisions.
* Self-motivated, proactive, and results-oriented, with a strong sense of accountability and ownership.
* Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions.
* Bachelor's degree in a related field, advanced degrees a plus
* Minimum 3-5 years in B2B SaaS Sales.
* Strong understanding of sales methodologies, behavior, processes, and customer journey across Sales, Marketing, Customer Success, and Product.
* Negotiations skills with contracts, Master Service Agreements, and DPAs
Preferred Skills and Qualifications
* Experience in the EHS/ESG software industry or related field.
What are the benefits and perks of working at VelocityEHS?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can review all our perks and benefits by visiting our career page!
* Generous time off programs,
* Medical/dental coverage, retirement (with employer match)
* Parental leave plans for all family types
* Job shadowing programs and one-on-one coaching opportunities
* Tuition reimbursement for continuing education, advanced degrees, and certifications
* Remote-first and flexible work schedule to fit your family's needs
* Monthly stipend to make your home office more comfortable, productive, and successful
* Corporate wellness and personalized preventative mental health care programs
VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected On-Target Earnings (OTE = base salary + variable) range for this position is between $164,150 and $244,800 USD (United States) or $156,750 and $235,250 CAD (Canada), with variable earning opportunities uncapped. We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate's proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is eligible for a Variable Pay Program. This role is also eligible for our comprehensive benefits package.
We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting **************** Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS.
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Mid-Market Account Executive
Remote or Chicago, IL job
THE OPPORTUNITY: This existing vacancy is open to candidates that reside near Chicago, IL or Toronto, ON for periodic in-person collaboration.
Are you a results-driven sales professional passionate about building pipeline, driving new business, and consistently exceeding quota? VelocityEHS is seeking a Mid-Market Account Executive to help us grow our customer base by acquiring net-new logos in the Mid-Market/SMB segment. You'll be the tip of the spear - owning the full sales cycle, uncovering opportunity, and winning new business.
This role is focused on new customer acquisition. You won't manage renewals, but you will have an opportunity to expand what you sell. Your mission is simple: create pipeline, close new customers, and accelerate VelocityEHS's reach into high-potential markets.
As the primary point of contact for prospective customers, you'll combine a consultative, value-based selling approach with a hunter's mindset. You'll educate, challenge, and inspire prospects to adopt a solution that protects workers and drives operational excellence. If you thrive on opening doors, delivering impactful demos, and bringing in new business, while making a difference in employee safety - this is your role.
Primary Duties and Responsibilities
New Logo Acquisition: Own a quota for new business bookings in the MidMarket/SMB segment (typically organizations with up to 5,000 employees). Deliver against defined quarterly and annual sales targets.
Pipeline Generation: Self-source pipeline through outbound prospecting, research, and strategic outreach. Maintain 3× coverage and a consistent rhythm of top-of-funnel activity.
Sales Process Ownership: Run a full-cycle sales process - from discovery to demo to proposal to close - using consultative, MEDDPICC-driven qualification and value selling.
Stakeholder Engagement: Build multi-threaded relationships with buyers across Safety, Operations, IT, Finance, and the C-suite. Guide prospects through the decision-making process with confidence and clarity.
Internal Collaboration: Work cross-functionally with SDRs, Solutions Consultants, Customer Support, and Marketing to target accounts, deliver customized presentations, and increase deal velocity.
Forecasting & Reporting: Maintain an accurate and up-to-date pipeline and forecast in Outreach. Proactively communicate progress, risks, and upside to sales leadership.
Industry Representation: Represent VelocityEHS at virtual and in-person events, conferences, and trade shows, actively generating interest and capturing qualified leads.
Minimum Skills and Qualifications
Sales Experience: 3+ years of full-cycle, quota-carrying B2B SaaS sales experience or similar industry, with at least 1 year in SaaS sales, and ideally focused on net-new business.
Complex Sales Cycles: Experience with longer or more complex sales cycles involving multiple stakeholders, procurement, and legal review.
Top Performer Track Record: Proven ability to exceed sales targets, consistently outperform peers, and
close deals in competitive sales environment
Prospecting Mastery: Skilled at self-sourcing leads, working cold outbound, leveraging intent data, establishing and working referrals, using tools like ZoomInfo, 6sense, and LinkedIn Sales Navigator.
Methodical Approach: Experience with structured sales methodologies like MEDDPICC, Richardson, Challenger, and/or SPIN. Disciplined with qualification, follow-up, and pipeline hygiene.
Tech-Savvy: Proficient in sales tools like: Salesforce, Outreach, Gong, G2.. Able to leverage data and insights to prioritize activity, market trends and improve outcomes.
Communication & Negotiation: Exceptional verbal and written communication skills with the executive presence to sell and negotiate with VP and C-level stakeholders.
Resilient & Competitive: Adaptable, tenacious, self-motivated, and goal-oriented with a love of challenges, strong work ethic and a drive to win in a fast-paced environment.
Bachelor's Degree or Equivalent Experience: Degree in Business, Communications, or related field preferred
Preferred Skills and Qualifications
Formal Sales Training: Completion of formal training in a recognized methodology (e.g., MEDDPICC certification)
Vertical Experience: Domain knowledge in relevant industries such as Manufacturing, Chemical, Pharmaceutical, Food & Beverage, Oil & Gas, and Mining is a plus.
Data-Driven Decision Making: Ability to interpret performance data and apply insights to optimize personal sales strategies.
Why Join our Sales Team?
Mission with Meaning: Sell solutions that help companies create safer, more sustainable workplaces - and make a real-world impact.
Market Leadership: Join the clear category leader in EHS/ESG software, trusted by 10+ million users worldwide.
Focused Role: 100% new logo acquisition - no renewals, no upsells, no distractions.
Uncapped Earnings: Competitive base salary and uncapped commission with aggressive accelerators.
Career Growth: Clear promotion paths into senior sales, enterprise roles, or leadership.
Award-Winning Culture: Recognized as a Top Workplace with a coaching-driven, team-first environment
Coaching Culture: Join a team with long-tenured leadership, consistent coaching, and a strong peer culture.
Remote Flexibility: Our remote-first work plan that allows you to balance your productivity with reduced stress and work from home with commute-free employment.
Modern Tools: Access to the full VelocityEHS sales stack investing in your success - Salesforce, Outreach, Gong, 6sense, ZoomInfo, LinkedIn Sales Navigator, and more.
VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected On-Target Earnings (OTE = base salary + variable) range for this position is between $96,400 and $145,600 USD (United States) or $98,700 and $144,600 CAD (Canada), with variable earning opportunities uncapped. We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate's proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is eligible for a Variable Pay Program. This role is also eligible for our comprehensive benefits package.
If you're a proven hunter who loves building pipeline, closing deals, and making an impact, VelocityEHS is the place for you. Join us and help companies protect their people while growing your own career!
We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting hrpolicy@ehs.com
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS.
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Retention and Customer Service Representative
Remote or Jacksonville, FL job
In this Retention and Customer Service Representative role, you will be a Retention Specialist whose role is to retain a customer who wants to cancel their ADT services. You will play a key role in the growth of our organization by serving as an expert problem solver in a retention and sales capacity.
You will handle a high volume of incoming calls from customers requesting to cancel and act as an expert by proactively identifying opportunities and recommending long-term solutions to keep a customer's business.
The Retention Specialist's number one goal is to provide an award-winning customer experience that increases brand loyalty and retains customers for the long term. A successful retention specialist gets it right the first time by making a situation right and reducing the need for repeat calls or escalations.
This position is fully onsite at our Jacksonville, FL location during training then will be fully remote once graduated from training: 10401 Deerwood Park Blvd, Building 2; Jacksonville, FL 32256
What's In It For You:
* Culture is Everything! You are not joining a company - you are joining a family who all share the same goal - Saving Lives.
* Development, Development, Development! - We are serious about creating a culture of career advancement! We want you to achieve your goals personally and professionally!
* ADT - It's an Experience! We create an inclusive experience for every employee focused on family, partnership, development, incentives, and fun!
Job Expectations:
* You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
* Utilize customer service and sales experience daily
* Save the business by re-selling customers on the value of ADT and what matters most.
* Must have sales experience, you will be expected to persuade and upsell customer while reducing customers frustration and displeasure to ultimately saving customers. Escalated calls are a high % of the calls you will receive.
* Appropriately handle back-to-back calls with care, empathy, compassion, overcoming objections, de-escalation and professionalism to ensure the best customer experience.
* Use attention to detail, listen to customer clues, to ask the right questions to uncover the issues and/or concerns to save/sell.
* Leverage exceptional de-escalation skills on difficult escalated calls with a focus on identifying concerns and providing multiple offers to resolve the customer's concern.
* Retain long-term business for ADT through customer service commitments. Provide the right solution to save the Customer.
* Use proven problem-solving skills to quickly identify the cause of a cancellation request, create quick calculations to work with the customer to negotiate the right solution.
* Consistently improve performance and achieve your goals.
* Ability to multitask; Use several tools (10+) to help retain our customers and make them customers for life through tools like negotiating a lower rate, crediting them for billing errors, providing service to fix their system, and even selling them additional equipment.
* Maintain knowledge of ADT policies, products, services, and systems as well as knowledge of the wireless industry, service capabilities, and other security companies.
Job Requirements:
* Attendance adherence is critical to your success. Training/Onboarding attendance is required for the length of the training program every day for up to 90 days Any time missed effects your success.
* Private, undisturbed place to work from home, free from any distractions
* Designated distraction-free place to work from home
* High speed internet: DSL, Cable, or Fiber internet service with the ability to hardwire via ethernet from cable modem to your PC
* 5G Home Internet and Fixed wireless internet are not accepted providers.
* Internet Speeds of at least 50mbps to download and 25mbps to upload.
How Will You Train:
* This role has onsite training required at our Jacksonville, FL office
* During our training program, you will receive daily support from our training and onboarding teams to ensure you are successful.
* Your learning journey is focused on product knowledge, selling/saving, competition and systems training.
* Our training program focuses on training that equips you to be the expert within ADT to ensure you meet and exceed your sales targets, which increases your bonus potential.
* We provide development to advance your career with other internal roles and opportunities for your long-term success.
We're looking for someone with these skills:
* The ability to work with numerous screens and programs open to help resolve customer issues.
* Experience in Sales, Customer Retention, Customer experience, and retaining customers' loyalty to a product or service
* Be able to interpret contracts and communicate terms and conditions
* Perform quick calculations
* Active listening
* Negotiation Skills
Knowledge, Skills and Abilities:
* 2+ years: in a sales role, in which you had to sell or save a customer, selling and/or saving customers in a company tied to performance
* 2+ years: Call Center Customer Service / Sales Experience
* High school diploma, GED, college degree or some college experience
Schedule:
* Our department is closed on weekends and most holidays, allowing our employees to enjoy every weekend off!
Training:
* This role has onsite training required at our Jacksonville, FL office:
* This role requires onsite training for up to 90 days in Jacksonville, FL.
Pay and Benefits:
* Paid Training
* Full benefits on the 1st of the month after 31days of employment
* Energetic and engaging work environments
* Medical, Dental, Vision, 401(k) with employer matching
* Paid vacation time
* Tuition reimbursement, employee referral bonuses
* A culture of coaching, development, and career growth opportunities
Pay and Benefits Disclosure:
* The starting hourly rate for this position is $18.00 per hour and will reach $21.00 per hour after 180 days of employment. (You will receive incremental increases of .50 every 30 days until the rate of $21.00 is reached).
* We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
The anticipated end date for application submission is December 15, 2025. The role is scheduled to start January 20, 2026.
Why Choose ADT?
At ADT it's more than a job, it's a noble purpose that defines us. We are the leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States. Every employee, from our executive leadership team to our support centers are united under one noble purpose, we help save lives for a living. We are everyday heroes. You are doing more than earning a paycheck, you're in an important role that makes an impact in the lives of our customers every single day. Join a company of individuals with passion, commitment, drive and ambition, using and developing our talents for good at work, home and our communities.
Auto-ApplyEnterprise Account Manager
Remote or Chicago, IL job
THE OPPORTUNITY: This existing vacancy is open to candidates that reside near Chicago, IL or Toronto, ON for periodic in-person collaboration.
Are you an experienced relationship-builder who thrives on expanding business with complex, enterprise customers? VelocityEHS is looking for an Enterprise Account Manager to grow software bookings within existing enterprise accounts. This role is not about renewals or support. As the primary sales contact for your portfolio, you will combine a consultative, customer-centric approach with a hunter's mindset - always looking for ways to deepen our value and footprint. You'll help our customers unlock the full potential of VelocityEHS, while driving meaningful growth and hitting aggressive expansion goals. If you thrive on uncovering whitespace, selling multi-threaded, and closing new deals with existing logos, this is your next big move.
Primary Duties and Responsibilities
Account Ownership: Be the primary sales contact for a portfolio of enterprise customers. Build deep understanding of their priorities, org structure, and strategic initiatives.
Growth & Expansion: Identify and close opportunities to expand current accounts. Sell new modules, users, and platform solutions across departments and geographies.
Strategic Selling: Lead outcome-driven discussions focused on business impact and solution value. Leverage adoption data, product trends, and feature usage to surface growth opportunities.
Orchestration & Collaboration: Drive team selling by coordinating internal VelocityEHS stakeholders, including Customer Success, Solutions Consultants, and Executives. Manage complex deal processes including procurement, legal, and security reviews.
Account Planning: Maintain strategic account plans with clear goals, stakeholder maps, whitespace, and engagement strategies.
Forecasting & Pipeline Discipline: Maintain an accurate forecast of expansion opportunities. Own a 3× pipeline coverage model and regularly report updates, risks, and upside to sales leadership. Provide real-time updates in opportunity next step notes, MEDDPICC fields and forecast categories. Submit Forecast on a proactive basis and at minimum aligned with forecast calendar.
Executive Engagement: Build and nurture senior-level relationships across your accounts. Use in-person meetings (10-20% travel expected) to deepen strategic alignment and unlock growth.
Minimum Skills and Qualifications
Sales Experience: 5+ years of full-cycle, quota-carrying B2B SaaS sales experience, focused on Account Management and selling into existing
customers.
Enterprise Account Expertise: Experience expanding business within large, complex customer accounts (5K+ employees)
Complex Sales Cycles: Experience with longer or more complex sales cycles involving multiple stakeholders, procurement, and legal review.
Top Performer Track Record: Proven ability to exceed sales targets, consistently outperform peers, and close deals in a competitive sales environment
Prospecting Mastery: Skilled at self-sourcing leads, working cold outbound, leveraging intent data, establishing and working referrals, using tools like ZoomInfo, 6sense, and LinkedIn Sales Navigator.
Methodical Approach: Experience with structured sales methodologies like MEDDPICC, Richardson, Challenger, and/or SPIN. Disciplined with qualification, follow-up, and pipeline hygiene.
Tech-Savvy: Proficient in sales tools like: Salesforce, Outreach, Gong, G2.. Able to leverage data and insights to prioritize activity, market trends and improve outcomes.
Communication & Negotiation: Exceptional verbal and written communication skills with the executive presence to sell and negotiate with VP and C-level stakeholders.
Resilient & Competitive: Adaptable, tenacious, self-motivated, and goal-oriented with a love of challenges, strong work ethic and a drive to win in a fast-paced environment.
Bachelor's Degree or Equivalent Experience: Degree in Business, Communications, or related field preferred, though not required.
Preferred Skills and Qualifications
Formal Sales Training: Completion of formal training in a recognized methodology (e.g., MEDDPICC certification)
Vertical Experience: Domain knowledge in relevant industries such as Manufacturing, Chemical, Pharmaceutical, Food & Beverage, Oil & Gas, and Mining is a plus.
Related Experience: EHS/ESG, industrial software, or regulated industries
RFP Management: Comfort managing RFPs, procurement, and legal/security reviews
Data-Driven Decision Making: Ability to interpret performance data and apply insights to optimize personal sales strategies.
Why Join our Sales Team?
Mission with Meaning: Sell solutions that help companies create safer, more sustainable workplaces - and make a real-world impact.
Market Leadership: Join the clear category leader in EHS/ESG software, trusted by 10+ million users worldwide.
Expansion-Focused Role: No renewals or support tasks - your job is to drive new software bookings from existing accounts
Uncapped Earnings: Competitive base salary and uncapped commission with aggressive accelerators.
Career Growth: Promotions into senior sales and leadership roles available for high performers
Award-Winning Culture: Recognized as a Top Workplace with a coaching driven, team-first environment
Coaching Culture: Join a team with long-tenured leadership, consistent coaching, and a strong peer culture.
Remote Flexibility: Our remote-first work plan that allows you to balance your productivity with reduced stress and work from home with commute-free employment.
Modern Tools: Access to the full VelocityEHS sales stack investing in your success - Salesforce, Outreach, Gong, 6sense, ZoomInfo, LinkedIn Sales Navigator, and more.
VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected On-Target Earnings (OTE = base salary + variable) range for this position is between $114,100 and $177,000 USD (United States) or $120,000and $165,550 CAD (Canada), with variable earning opportunities uncapped. We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate's proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is eligible for a Variable Pay Program. This role is also eligible for our comprehensive benefits package.
If you're ready to grow strategic accounts, close meaningful deals, and accelerate your career with a purpose-driven company - we want to meet you.
We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting hrpolicy@ehs.com Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS.
#BI-Remote
#LI-DNI
Mid-Market Account Executive
Remote or Chicago, IL job
Job Description
THE OPPORTUNITY: This existing vacancy is open to candidates that reside near Chicago, IL or Toronto, ON for periodic in-person collaboration.
Are you a results-driven sales professional passionate about building pipeline, driving new business, and consistently exceeding quota? VelocityEHS is seeking a Mid-Market Account Executive to help us grow our customer base by acquiring net-new logos in the Mid-Market/SMB segment. You'll be the tip of the spear - owning the full sales cycle, uncovering opportunity, and winning new business.
This role is focused on new customer acquisition. You won't manage renewals, but you will have an opportunity to expand what you sell. Your mission is simple: create pipeline, close new customers, and accelerate VelocityEHS's reach into high-potential markets.
As the primary point of contact for prospective customers, you'll combine a consultative, value-based selling approach with a hunter's mindset. You'll educate, challenge, and inspire prospects to adopt a solution that protects workers and drives operational excellence. If you thrive on opening doors, delivering impactful demos, and bringing in new business, while making a difference in employee safety - this is your role.
Primary Duties and Responsibilities
New Logo Acquisition: Own a quota for new business bookings in the MidMarket/SMB segment (typically organizations with up to 5,000 employees). Deliver against defined quarterly and annual sales targets.
Pipeline Generation: Self-source pipeline through outbound prospecting, research, and strategic outreach. Maintain 3× coverage and a consistent rhythm of top-of-funnel activity.
Sales Process Ownership: Run a full-cycle sales process - from discovery to demo to proposal to close - using consultative, MEDDPICC-driven qualification and value selling.
Stakeholder Engagement: Build multi-threaded relationships with buyers across Safety, Operations, IT, Finance, and the C-suite. Guide prospects through the decision-making process with confidence and clarity.
Internal Collaboration: Work cross-functionally with SDRs, Solutions Consultants, Customer Support, and Marketing to target accounts, deliver customized presentations, and increase deal velocity.
Forecasting & Reporting: Maintain an accurate and up-to-date pipeline and forecast in Outreach. Proactively communicate progress, risks, and upside to sales leadership.
Industry Representation: Represent VelocityEHS at virtual and in-person events, conferences, and trade shows, actively generating interest and capturing qualified leads.
Minimum Skills and Qualifications
Sales Experience: 3+ years of full-cycle, quota-carrying B2B SaaS sales experience or similar industry, with at least 1 year in SaaS sales, and ideally focused on net-new business.
Complex Sales Cycles: Experience with longer or more complex sales cycles involving multiple stakeholders, procurement, and legal review.
Top Performer Track Record: Proven ability to exceed sales targets, consistently outperform peers, and
close deals in competitive sales environment
Prospecting Mastery: Skilled at self-sourcing leads, working cold outbound, leveraging intent data, establishing and working referrals, using tools like ZoomInfo, 6sense, and LinkedIn Sales Navigator.
Methodical Approach: Experience with structured sales methodologies like MEDDPICC, Richardson, Challenger, and/or SPIN. Disciplined with qualification, follow-up, and pipeline hygiene.
Tech-Savvy: Proficient in sales tools like: Salesforce, Outreach, Gong, G2.. Able to leverage data and insights to prioritize activity, market trends and improve outcomes.
Communication & Negotiation: Exceptional verbal and written communication skills with the executive presence to sell and negotiate with VP and C-level stakeholders.
Resilient & Competitive: Adaptable, tenacious, self-motivated, and goal-oriented with a love of challenges, strong work ethic and a drive to win in a fast-paced environment.
Bachelor's Degree or Equivalent Experience: Degree in Business, Communications, or related field preferred
Preferred Skills and Qualifications
Formal Sales Training: Completion of formal training in a recognized methodology (e.g., MEDDPICC certification)
Vertical Experience: Domain knowledge in relevant industries such as Manufacturing, Chemical, Pharmaceutical, Food & Beverage, Oil & Gas, and Mining is a plus.
Data-Driven Decision Making: Ability to interpret performance data and apply insights to optimize personal sales strategies.
Why Join our Sales Team?
Mission with Meaning: Sell solutions that help companies create safer, more sustainable workplaces - and make a real-world impact.
Market Leadership: Join the clear category leader in EHS/ESG software, trusted by 10+ million users worldwide.
Focused Role: 100% new logo acquisition - no renewals, no upsells, no distractions.
Uncapped Earnings: Competitive base salary and uncapped commission with aggressive accelerators.
Career Growth: Clear promotion paths into senior sales, enterprise roles, or leadership.
Award-Winning Culture: Recognized as a Top Workplace with a coaching-driven, team-first environment
Coaching Culture: Join a team with long-tenured leadership, consistent coaching, and a strong peer culture.
Remote Flexibility: Our remote-first work plan that allows you to balance your productivity with reduced stress and work from home with commute-free employment.
Modern Tools: Access to the full VelocityEHS sales stack investing in your success - Salesforce, Outreach, Gong, 6sense, ZoomInfo, LinkedIn Sales Navigator, and more.
VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected On-Target Earnings (OTE = base salary + variable) range for this position is between $97,950 and $150,800 USD (United States) or $98,700 and $144,600 CAD (Canada), with variable earning opportunities uncapped. We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate's proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is eligible for a Variable Pay Program. This role is also eligible for our comprehensive benefits package.
If you're a proven hunter who loves building pipeline, closing deals, and making an impact, VelocityEHS is the place for you. Join us and help companies protect their people while growing your own career!
We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting ****************
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS.
#BI-Remote
#LI-Remote
Global Enterprise Account Executive
Remote job
THE OPPORTUNITY:
This existing vacancy is open to candidates that reside anywhere in the U.S. or Canada, with preference for those near Chicago, IL or Toronto, ON for periodic in-person collaboration.
As a Global Enterprise Account Executive at VelocityEHS, you will be responsible for acquiring new enterprise-level customers by leveraging a consultative, strategic approach to sales. You'll act as the main point of contact for prospective enterprise clients, guiding them through their EHS, ESG, and operational risk management goals with our software platform. This role interacts regularly with C-level executives and stakeholders in Safety, Environmental, IT, Finance, and Operations.
Key Responsibilities:
New Logo Acquisition: Drive new business bookings by targeting global enterprise prospects. Own a defined quota and consistently exceed quarterly and annual sales goals.
Full-Cycle Sales: Run end-to-end sales cycles - from discovery and demo to proposal, legal, and close - using a consultative, value-based approach rooted in MEDDPICC.
Strategic Prospecting: Self-source pipeline through outbound activity, partner collaboration, and intent data. Use a multi-touch strategy to reach executives across Safety, Operations, Risk and IT.
Stakeholder Engagement: Navigate complex buying groups. Build multi-threaded relationships across the C-suite, legal, procurement, and technical functions. Serve as a trusted advisor throughout the process.
Orchestration & Team Selling: Act as quarterback for the internal VelocityEHS team. Bring in Solutions Consultants, Product SMEs, Legal, and Executive Sponsors to shape and support enterprise sales motions.
Forecasting & Pipeline Management: Maintain accurate forecasts and a robust 3x pipeline. Proactively report progress, risks, and upside to sales leadership. Keep opportunity notes, forecast stages, and MEDDPICC fields up to date.
Account Ownership: Develop and execute account plans aligned to company goals and sales targets. Build deep understanding of their priorities, org structure, and strategic initiatives.
Industry Presence: Represent VelocityEHS at key conferences, trade shows, and customer events. Leverage in-person engagement to advance strategic deals (expected travel: 10-20%).
Minimum Qualifications:
Sales Experience: 7+ years of full-cycle, quota-carrying B2B SaaS sales experience, ideally focused on net-new business.
Global Enterprise Account Expertise: Experience expanding business within large, complex customer accounts (10K+ employees)
Complex Sales Cycles: Experience with longer or more complex sales cycles involving multiple stakeholders, procurement, and legal review
RFP Management: Experience managing RFPs, procurement, and legal/security reviews
Top Performer Track Record: Proven ability to exceed sales targets, consistently outperform peers, and close deals in a competitive sales environment
Prospecting Mastery: Skilled at self-sourcing leads, working cold outbound, leveraging intent data, establishing and working referrals, using tools like ZoomInfo, 6sense, and LinkedIn Sales Navigator.
Methodical Approach: Experience with structured sales methodologies like MEDDPICC, Richardson, Challenger, and/or SPIN. Disciplined with qualification, follow-up, and pipeline hygiene.
Tech-Savvy: Proficient in sales tools like: Salesforce, Outreach, Gong, G2. Able to leverage data and insights to prioritize activity, market trends and improve outcomes.
Communication & Negotiation: Exceptional verbal and written communication skills with the executive presence to sell and negotiate with VP and C-level stakeholders.
Resilient & Competitive: Adaptable, tenacious, self-motivated, and goal oriented with a love of challenges, strong work ethic, and a drive to win in a fast-paced environment.
Bachelor's Degree or Equivalent Experience: Degree in Business, Communications, or related field preferred
Preferred Qualifications:
Formal Sales Training: Completion of formal training in a recognized methodology (e.g. MEDDPICC certification)
Vertical Experience: Domain knowledge in relevant industries such as Manufacturing, Chemical, Pharmaceutical, Food & Beverage, Oil & Gas, and Mining is a plus.
Related Experience: EHS/ESG, industrial software, or regulated industries
Data-Driven Decision Making: Ability to interpret performance data and apply insights to optimize personal sales strategies.
Why Join our Sales Team?
Mission with Meaning: Sell solutions that help companies create safer, more sustainable workplaces - and make a real-world impact.
Market Leadership: Join the clear category leader in EHS/ESG software, trusted by 10+ million users worldwide.
Focused Role: 100% new logo acquisition - no renewals, no upsells, no distractions.
Uncapped Earnings: Competitive base salary and uncapped commission with aggressive accelerators.
Career Growth: Clear promotion paths into senior sales or leadership.
Award-Winning Culture: Recognized as a Top Workplace with a coaching-driven, team-first environment
Coaching Culture: Join a team with long-tenured leadership, consistent coaching, and a strong
peer culture.
Remote Flexibility: Our remote-first work plan that allows you to balance your productivity with reduced stress and work from home with commute-free employment.
Modern Tools: Access to the full VelocityEHS sales stack investing in your success - Salesforce, Outreach, Gong, 6sense, ZoomInfo, LinkedIn Sales Navigator, and more
VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected On-Target Earnings (OTE = base salary + variable) range for this position is between $171,850 and $265,350 USD (United States) or, $169,200 and $250,050 CAD (Canada), with variable earning opportunities uncapped. We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate's proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is eligible for a Variable Pay Program. This role is also eligible for our comprehensive benefits package.
If you're a proven hunter who loves building pipeline, closing deals, and making an impact, VelocityEHS is the place for you. Join us and help companies protect their people while growing your own career!
We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting hrpolicy@ehs.com
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS.
#BI-Remote
#LI-Remote
Retention and Customer Service Representative
Remote or Knoxville, TN job
What The Role Is: In this Remote Customer Service/Sales Representative role, you will be a Retention Specialist whose role is to retain a customer who wants to cancel their ADT services. You will play a key role in the growth of our organization by serving as an expert problem solver in a retention and sales capacity.
You will handle a high volume of incoming calls from customers requesting to cancel and act as an expert by proactively identifying opportunities and recommending long-term solutions to keep a customer's business.
The Retention Specialist's number one goal is to provide an award-winning customer experience that increases brand loyalty and retains customers for the long term. A successful retention specialist gets it right the first time by making a situation right and reducing the need for repeat calls or escalations.
This position is fully onsite at our Knoxville, TN location during training then will be fully remote once graduated from training: 10620 Kemp Fain Ln Knoxville, TN 37932
What's In It For You:
* Culture is Everything! You are not joining a company - you are joining a family who all share the same goal - Saving Lives.
* Development, Development, Development! - We are serious about creating a culture of career advancement! We want you to achieve your goals personally and professionally!
* ADT - It's an Experience! We create an inclusive experience for every employee focused on family, partnership, development, incentives, and fun!
Job Expectations:
* You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
* Utilize customer service and sales experience daily
* Save the business by re-selling customers on the value of ADT and what matters most.
* Must have sales experience, you will be expected to persuade and upsell customer while reducing customers frustration and displeasure to ultimately saving customers. Escalated calls are a high % of the calls you will receive.
* Appropriately handle back-to-back calls with care, empathy, compassion, overcoming objections, de-escalation and professionalism to ensure the best customer experience.
* Use attention to detail, listen to customer clues, to ask the right questions to uncover the issues and/or concerns to save/sell.
* Leverage exceptional de-escalation skills on difficult escalated calls with a focus on identifying concerns and providing multiple offers to resolve the customer's concern.
* Retain long-term business for ADT through customer service commitments. Provide the right solution to save the Customer.
* Use proven problem-solving skills to quickly identify the cause of a cancellation request, create quick calculations to work with the customer to negotiate the right solution.
* Consistently improve performance and achieve your goals.
* Ability to multitask; Use several tools (10+) to help retain our customers and make them customers for life through tools like negotiating a lower rate, crediting them for billing errors, providing service to fix their system, and even selling them additional equipment.
* Maintain knowledge of ADT policies, products, services, and systems as well as knowledge of the wireless industry, service capabilities, and other security companies.
Job Requirements:
* Attendance adherence is critical to your success. Training/Onboarding attendance is required for the length of the training program every day for up to 90 days Any time missed effects your success.
* Private, undisturbed place to work from home, free from any distractions
* Designated distraction-free place to work from home
* High speed internet: DSL, Cable, or Fiber internet service with the ability to hardwire via ethernet from cable modem to your PC
* 5G Home Internet and Fixed wireless internet are not accepted providers.
* Internet Speeds of at least 50mbps to download and 25mbps to upload.
How Will You Train:
* This role has onsite training required at our Knoxville, TN office
* During our training program, you will receive daily support from our training and onboarding teams to ensure you are successful.
* Your learning journey is focused on product knowledge, selling/saving, competition and systems training.
* Our training program focuses on training that equips you to be the expert within ADT to ensure you meet and exceed your sales targets, which increases your bonus potential.
* We provide development to advance your career with other internal roles and opportunities for your long-term success.
We're looking for someone with these skills:
* The ability to work with numerous screens and programs open to help resolve customer issues.
* Experience in Sales, Customer Retention, Customer experience, and retaining customers' loyalty to a product or service
* Be able to interpret contracts and communicate terms and conditions
* Perform quick calculations
* Active listening
* Negotiation Skills
Knowledge, Skills and Abilities:
* 2+ years: in a sales role, in which you had to sell or save a customer, selling and/or saving customers in a company tied to performance
* 2+ years: Call Center Customer Service / Sales Experience
* High school diploma, GED, college degree or some college experience
Schedule:
* Our department is closed on weekends and most holidays, allowing our employees to enjoy every weekend off!
Training:
* This role has onsite training required at our Knoxville, TN office:
* This role requires onsite training for up to 90 days in Knoxville, TN.
Pay and Benefits:
* Paid Training
* Full benefits on the 1st of the month after 31days of employment
* Energetic and engaging work environments
* Medical, Dental, Vision, 401(k) with employer matching
* Paid vacation time
* Tuition reimbursement, employee referral bonuses
* A culture of coaching, development, and career growth opportunities
Pay and Benefits Disclosure:
* The starting hourly rate for this position is $18.00 per hour and will reach $21.00 per hour after 180 days of employment. (You will receive incremental increases of .50 every 30 days until the rate of $21.00 is reached).
We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
Why Choose ADT?
At ADT it's more than a job, it's a noble purpose that defines us. We are the leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States. Every employee, from our executive leadership team to our support centers are united under one noble purpose, we help save lives for a living. We are everyday heroes. You are doing more than earning a paycheck, you're in an important role that makes an impact in the lives of our customers every single day. Join a company of individuals with passion, commitment, drive and ambition, using and developing our talents for good at work, home and our communities.
Auto-ApplyEnterprise Account Manager
Remote or Chicago, IL job
Job Description
THE OPPORTUNITY: This existing vacancy is open to candidates that reside near Chicago, IL or Toronto, ON for periodic in-person collaboration.
Are you an experienced relationship-builder who thrives on expanding business with complex, enterprise customers? VelocityEHS is looking for an Enterprise Account Manager to grow software bookings within existing enterprise accounts. This role is not about renewals or support. As the primary sales contact for your portfolio, you will combine a consultative, customer-centric approach with a hunter's mindset - always looking for ways to deepen our value and footprint. You'll help our customers unlock the full potential of VelocityEHS, while driving meaningful growth and hitting aggressive expansion goals. If you thrive on uncovering whitespace, selling multi-threaded, and closing new deals with existing logos, this is your next big move.
Primary Duties and Responsibilities
Account Ownership: Be the primary sales contact for a portfolio of enterprise customers. Build deep understanding of their priorities, org structure, and strategic initiatives.
Growth & Expansion: Identify and close opportunities to expand current accounts. Sell new modules, users, and platform solutions across departments and geographies.
Strategic Selling: Lead outcome-driven discussions focused on business impact and solution value. Leverage adoption data, product trends, and feature usage to surface growth opportunities.
Orchestration & Collaboration: Drive team selling by coordinating internal VelocityEHS stakeholders, including Customer Success, Solutions Consultants, and Executives. Manage complex deal processes including procurement, legal, and security reviews.
Account Planning: Maintain strategic account plans with clear goals, stakeholder maps, whitespace, and engagement strategies.
Forecasting & Pipeline Discipline: Maintain an accurate forecast of expansion opportunities. Own a 3× pipeline coverage model and regularly report updates, risks, and upside to sales leadership. Provide real-time updates in opportunity next step notes, MEDDPICC fields and forecast categories. Submit Forecast on a proactive basis and at minimum aligned with forecast calendar.
Executive Engagement: Build and nurture senior-level relationships across your accounts. Use in-person meetings (10-20% travel expected) to deepen strategic alignment and unlock growth.
Minimum Skills and Qualifications
Sales Experience: 5+ years of full-cycle, quota-carrying B2B SaaS sales experience, focused on Account Management and selling into existing
customers.
Enterprise Account Expertise: Experience expanding business within large, complex customer accounts (5K+ employees)
Complex Sales Cycles: Experience with longer or more complex sales cycles involving multiple stakeholders, procurement, and legal review.
Top Performer Track Record: Proven ability to exceed sales targets, consistently outperform peers, and close deals in a competitive sales environment
Prospecting Mastery: Skilled at self-sourcing leads, working cold outbound, leveraging intent data, establishing and working referrals, using tools like ZoomInfo, 6sense, and LinkedIn Sales Navigator.
Methodical Approach: Experience with structured sales methodologies like MEDDPICC, Richardson, Challenger, and/or SPIN. Disciplined with qualification, follow-up, and pipeline hygiene.
Tech-Savvy: Proficient in sales tools like: Salesforce, Outreach, Gong, G2.. Able to leverage data and insights to prioritize activity, market trends and improve outcomes.
Communication & Negotiation: Exceptional verbal and written communication skills with the executive presence to sell and negotiate with VP and C-level stakeholders.
Resilient & Competitive: Adaptable, tenacious, self-motivated, and goal-oriented with a love of challenges, strong work ethic and a drive to win in a fast-paced environment.
Bachelor's Degree or Equivalent Experience: Degree in Business, Communications, or related field preferred, though not required.
Preferred Skills and Qualifications
Formal Sales Training: Completion of formal training in a recognized methodology (e.g., MEDDPICC certification)
Vertical Experience: Domain knowledge in relevant industries such as Manufacturing, Chemical, Pharmaceutical, Food & Beverage, Oil & Gas, and Mining is a plus.
Related Experience: EHS/ESG, industrial software, or regulated industries
RFP Management: Comfort managing RFPs, procurement, and legal/security reviews
Data-Driven Decision Making: Ability to interpret performance data and apply insights to optimize personal sales strategies.
Why Join our Sales Team?
Mission with Meaning: Sell solutions that help companies create safer, more sustainable workplaces - and make a real-world impact.
Market Leadership: Join the clear category leader in EHS/ESG software, trusted by 10+ million users worldwide.
Expansion-Focused Role: No renewals or support tasks - your job is to drive new software bookings from existing accounts
Uncapped Earnings: Competitive base salary and uncapped commission with aggressive accelerators.
Career Growth: Promotions into senior sales and leadership roles available for high performers
Award-Winning Culture: Recognized as a Top Workplace with a coaching driven, team-first environment
Coaching Culture: Join a team with long-tenured leadership, consistent coaching, and a strong peer culture.
Remote Flexibility: Our remote-first work plan that allows you to balance your productivity with reduced stress and work from home with commute-free employment.
Modern Tools: Access to the full VelocityEHS sales stack investing in your success - Salesforce, Outreach, Gong, 6sense, ZoomInfo, LinkedIn Sales Navigator, and more.
VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected On-Target Earnings (OTE = base salary + variable) range for this position is between $117,050 and $179,350 USD (United States) or $120,000and $165,550 CAD (Canada), with variable earning opportunities uncapped. We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate's proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is eligible for a Variable Pay Program. This role is also eligible for our comprehensive benefits package.
If you're ready to grow strategic accounts, close meaningful deals, and accelerate your career with a purpose-driven company - we want to meet you.
We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting **************** Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS.
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Senior Enterprise Account Executive
Remote or Chicago, IL job
THE OPPORTUNITY:
This existing vacancy is open to candidates that reside near Chicago, IL or Toronto, ON for periodic in-person collaboration.
VelocityEHS is looking for a Senior Enterprise Account Executive to join our enterprise sales team acting to acquire new enterprise level customers to our base. You will be dedicated to helping prospect reach their EHS goals through the use of our software platform. You must possess a strategic approach to selling and strive to meet/exceed revenue goals, while acting as an advocate for innovation, bringing forth the needs of the market to our internal teams. You will interact with and present to senior decision makers, including C-level executives, Safety, IT, Finance and Operations in the sales process. As the main point of contact to our Enterprise prospects, the Enterprise Sales Executive will conduct executive level discussions related to the customer's EHS program and the entire suite of VelocityEHS solutions.
Primary Duties and Responsibilities
Own a quota for new business bookings in the Enterprise segment (typically organizations over 5,000 employees) Deliver against defined quarterly and annual sales targets
Develop and implement specific account plans supporting company goals and quota objectives
Work with and support marketing team to identify and execute plans for market awareness, client case studies and vertical market growth within assigned territory and accounts
Build and maintain a pipeline of qualified opportunities (> 3x quota)
Serve as the lead point of contact for all prospect account management matters
Negotiate and exchange business case information with all levels of management within prospect enterprise
Obtain extensive background in procurement policies and RFP's
Manage getting subscription agreements signed with new Customers with goal to maximize Enterprise SaaS revenue
Leverage portfolio to engage and influence senior executive, end users and key stakeholders across all segments
Be the "voice of the seller" curating qualitative and quantitative analysis of product performance from your managed book and provide actionable feedback to inform product roadmap decision making
Work with Global Enterprise (Farmer) team on account plans and management to maximize SaaS revenue and retention
Travel, present, "work" the booth and sell in a trade show or event settings
Minimum Skills and Qualifications
5+ years of closing, quota-carrying, sales experience
3+ years of SaaS sales experience
Preferred Skills and Qualifications
BA/BS degree or equivalent
Experience with SaaS sales
Experience with Salesforce.com platform
Experience within the environmental health and safety industry
Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
Excellent communication, negotiation and forecasting skills
Demonstrated ability to find and manage high-level business in an evangelistic sales environment
Ability to gather and use data to inform decision making and persuade others
Ability to assess business opportunities and read prospective buyers
Ability to orchestrate the closure of business with an accurate understanding of prospect needs
Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors
Why Join our Sales Team?
Mission with Meaning: Sell solutions that help companies create safer, more sustainable workplaces - and make a real-world impact.
Market Leadership: Join the clear category leader in EHS/ESG software, trusted by 10+ million users worldwide.
Focused Role: 100% new logo acquisition - no renewals, no upsells, no distractions.
Uncapped Earnings: Competitive base salary and uncapped commission with aggressive accelerators.
Career Growth: Clear promotion paths into senior sales, enterprise roles, or leadership.
Award-Winning Culture: Recognized as a Top Workplace with a coaching-driven, team-first environment
Coaching Culture: Join a team with long-tenured leadership, consistent coaching, and a strong peer culture.
Remote Flexibility: Our remote-first work plan that allows you to balance your productivity with reduced stress and work from home with commute-free employment.
Modern Tools: Access to the full VelocityEHS sales stack investing in your success - Salesforce, Outreach, Gong, 6sense, ZoomInfo, LinkedIn Sales Navigator, and more.
VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected On-Target Earnings (OTE = base salary + variable) range for this position is between $169,965 and $194,965 USD (United States) with variable earning opportunities uncapped. We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate's proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is eligible for a Variable Pay Program. This role is also eligible for our comprehensive benefits package.
If you're a proven hunter who loves building pipeline, closing deals, and making an impact, VelocityEHS is the place for you. Join us and help companies protect their people while growing your own career!
We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive
consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting hrpolicy@ehs.com
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS.
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Retention and Customer Service Representative
Remote or Wichita, KS job
What The Role Is: In this Retention and Customer Service Representative role, you will be a Retention Specialist whose role is to retain a customer who wants to cancel their ADT services. You will play a key role in the growth of our organization by serving as an expert problem solver in a retention and sales capacity.
You will handle a high volume of incoming calls from customers requesting to cancel and act as an expert by proactively identifying opportunities and recommending long-term solutions to keep a customer's business.
The Retention Specialist's number one goal is to provide an award-winning customer experience that increases brand loyalty and retains customers for the long term. A successful retention specialist gets it right the first time by making a situation right and reducing the need for repeat calls or escalations.
This position is fully onsite at our Wichita, KS location during training then will be fully remote once graduated from training: 800 East Waterman, Wichita , KS
What's In It For You:
* Culture is Everything! You are not joining a company - you are joining a family who all share the same goal - Saving Lives.
* Development, Development, Development! - We are serious about creating a culture of career advancement! We want you to achieve your goals personally and professionally!
* ADT - It's an Experience! We create an inclusive experience for every employee focused on family, partnership, development, incentives, and fun!
Job Expectations:
* You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
* Utilize customer service and sales experience daily
* Save the business by re-selling customers on the value of ADT and what matters most.
* Must have sales experience, you will be expected to persuade and upsell customer while reducing customers frustration and displeasure to ultimately saving customers. Escalated calls are a high % of the calls you will receive.
* Appropriately handle back-to-back calls with care, empathy, compassion, overcoming objections, de-escalation and professionalism to ensure the best customer experience.
* Use attention to detail, listen to customer clues, to ask the right questions to uncover the issues and/or concerns to save/sell.
* Leverage exceptional de-escalation skills on difficult escalated calls with a focus on identifying concerns and providing multiple offers to resolve the customer's concern.
* Retain long-term business for ADT through customer service commitments. Provide the right solution to save the Customer.
* Use proven problem-solving skills to quickly identify the cause of a cancellation request, create quick calculations to work with the customer to negotiate the right solution.
* Consistently improve performance and achieve your goals.
* Ability to multitask; Use several tools (10+) to help retain our customers and make them customers for life through tools like negotiating a lower rate, crediting them for billing errors, providing service to fix their system, and even selling them additional equipment.
* Maintain knowledge of ADT policies, products, services, and systems as well as knowledge of the wireless industry, service capabilities, and other security companies.
Job Requirements:
* Attendance adherence is critical to your success. Training/Onboarding attendance is required for the length of the training program every day for up to 90 days Any time missed effects your success.
* Private, undisturbed place to work from home, free from any distractions
* Designated distraction-free place to work from home
* High speed internet: DSL, Cable, or Fiber internet service with the ability to hardwire via ethernet from cable modem to your PC
* 5G Home Internet and Fixed wireless internet are not accepted providers.
* Internet Speeds of at least 50mbps to download and 25mbps to upload.
How Will You Train:
* This role has onsite training required at our Wichita, KS office
* During our training program, you will receive daily support from our training and onboarding teams to ensure you are successful.
* Your learning journey is focused on product knowledge, selling/saving, competition and systems training.
* Our training program focuses on training that equips you to be the expert within ADT to ensure you meet and exceed your sales targets, which increases your bonus potential.
* We provide development to advance your career with other internal roles and opportunities for your long-term success.
We're looking for someone with these skills:
* The ability to work with numerous screens and programs open to help resolve customer issues.
* Experience in Sales, Customer Retention, Customer experience, and retaining customers' loyalty to a product or service
* Be able to interpret contracts and communicate terms and conditions
* Perform quick calculations
* Active listening
* Negotiation Skills
Knowledge, Skills and Abilities:
* 2+ years: in a sales role, in which you had to sell or save a customer, selling and/or saving customers in a company tied to performance
* 2+ years: Call Center Customer Service / Sales Experience
* High school diploma, GED, college degree or some college experience
Schedule:
* Our department is closed on weekends and most holidays, allowing our employees to enjoy every weekend off!
Training:
* This role has onsite training required at our Wichita, KS office:
* This role requires onsite training for up to 90 days in Wichita, KS.
Pay and Benefits:
* Paid Training
* Full benefits on the 1st of the month after 31days of employment
* Energetic and engaging work environments
* Medical, Dental, Vision, 401(k) with employer matching
* Paid vacation time
* Tuition reimbursement, employee referral bonuses
* A culture of coaching, development, and career growth opportunities
Pay and Benefits Disclosure:
* The starting hourly rate for this position is $18.00 per hour and will reach $21.00 per hour after 180 days of employment. (You will receive incremental increases of .50 every 30 days until the rate of $21.00 is reached).
* We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
The anticipated end date for application submission is December 15, 2025. The role is scheduled to start January 20, 2026.
Why Choose ADT?
At ADT it's more than a job, it's a noble purpose that defines us. We are the leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States. Every employee, from our executive leadership team to our support centers are united under one noble purpose, we help save lives for a living. We are everyday heroes. You are doing more than earning a paycheck, you're in an important role that makes an impact in the lives of our customers every single day. Join a company of individuals with passion, commitment, drive and ambition, using and developing our talents for good at work, home and our communities.
Auto-ApplyEnterprise Account Executive
Remote or Chicago, IL job
THE OPPORTUNITY: This existing vacancy is open to candidates that reside near Chicago, IL or Toronto, ON for periodic in-person collaboration.
VelocityEHS is looking for an Enterprise Account Executive to join our enterprise sales team acting to acquire new enterprise-level customers to our base. You will be dedicated to helping prospect reach their EHS goals through the use of our software platform. You must possess a strategic approach to selling and strive to meet/exceed revenue goals, while acting as an advocate for innovation, bringing forth the needs of the market to our internal teams. You will interact with and present to senior decision makers, including C-level executives, Safety, IT, Finance and Operations in the sales process. As the main point of contact to our Enterprise prospects, the Enterprise Sales Executive will conduct executive level discussions related to the customer's EHS program and the entire suite of VelocityEHS solutions.
Primary Duties and Responsibilities
New Logo Acquisition: Drive new business bookings by targeting enterprise prospects. Own a defined quota and consistently exceed quarterly and annual sales goals.
Full-Cycle Sales: Run end-to-end sales cycles - from discovery and demo to proposal, legal, and close - using a consultative, value-based approach rooted in MEDDPICC.
Strategic Prospecting: Self-source pipeline through outbound activity, partner collaboration, and intent data. Use a multi-touch strategy to reach executives across Safety, Operations, Risk, and IT.
Stakeholder Engagement: Navigate complex buying groups. Build multi-threaded relationships across the C-suite, legal, procurement, and technical functions. Serve as a trusted advisor throughout the process.
Orchestration & Team Selling: Act as quarterback for the internal VelocityEHS team. Bring in Solutions Consultants, Product SMEs, Legal, and Executive Sponsors to shape and support enterprise sales motions.
Forecasting & Pipeline Management: Maintain accurate forecasts and a robust 3x pipeline. Proactively report progress, risks, and upside to sales leadership. Keep opportunity notes, forecast stages, and MEDDPICC fields up to date.
Industry Presence: Represent VelocityEHS at key conferences, trade shows, and customer events. Leverage in-person engagement to advance strategic deals (expected travel: 10-20%).
Minimum Skills and Qualifications
Sales Experience: 5+ years of full-cycle, quota-carrying B2B SaaS sales experience, ideally focused on net-new business.
Enterprise Account Expertise: Experience expanding business within large, complex customer accounts (5K+ employees)
Complex Sales Cycles: Experience with longer or more complex sales cycles involving multiple stakeholders, procurement, and legal review.
Top Performer Track Record: Proven ability to exceed sales targets, consistently outperform peers, and close deals in a competitive sales environment
Prospecting Mastery: Skilled at self-sourcing leads, working cold outbound, leveraging intent data, establishing and working referrals, using tools like
ZoomInfo, 6sense, and LinkedIn Sales Navigator.
Methodical Approach: Experience with structured sales methodologies like MEDDPICC, Richardson, Challenger, and/or SPIN. Disciplined with
qualification, follow-up, and pipeline hygiene.
Tech-Savvy: Proficient in sales tools like: Salesforce, Outreach, Gong, G2.. Able to leverage data and insights to prioritize activity, market trends and improve outcomes.
Communication & Negotiation: Exceptional verbal and written communication skills with the executive presence to sell and negotiate with VP and C-level stakeholders.
Resilient & Competitive: Adaptable, tenacious, self-motivated, and goal oriented with a love of challenges, strong work ethic, and a drive to win in a fast paced environment.
Bachelor's Degree or Equivalent Experience: Degree in Business, Communications, or related field preferred
Preferred Skills and Qualifications
Formal Sales Training: Completion of formal training in a recognized methodology (e.g., MEDDPICC certification)
Vertical Experience: Domain knowledge in relevant industries such as Manufacturing, Chemical, Pharmaceutical, Food & Beverage, Oil & Gas, and Mining is a plus.
Related Experience: EHS/ESG, industrial software, or regulated industries
RFP Management: Comfort managing RFPs, procurement, and legal/security reviews
Data-Driven Decision Making: Ability to interpret performance data and apply insights to optimize personal sales strategies.
Why Join our Sales Team?
Mission with Meaning: Sell solutions that help companies create safer, more sustainable workplaces - and make a real-world impact.
Market Leadership: Join the clear category leader in EHS/ESG software, trusted by 10+ million users worldwide.
Focused Role: 100% new logo acquisition - no renewals, no upsells, no distractions.
Uncapped Earnings: Competitive base salary and uncapped commission with aggressive accelerators.
Career Growth: Clear promotion paths into senior sales, enterprise roles, or leadership.
Award-Winning Culture: Recognized as a Top Workplace with a coaching-driven, team-first environment
Coaching Culture: Join a team with long-tenured leadership, consistent coaching, and a strong peer culture.
Remote Flexibility: Our remote-first work plan that allows you to balance your productivity with reduced stress and work from home with commute-free employment.
Modern Tools: Access to the full VelocityEHS sales stack investing in your success - Salesforce, Outreach, Gong, 6sense, ZoomInfo, LinkedIn Sales Navigator, and more.
VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected On-Target Earnings (OTE = base salary + variable) range for this position is between $124,600 and $190,550 USD (United States) or, $121,700 and $192,800 CAD (Canada), with variable earning opportunities uncapped. We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate's proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is eligible for a Variable Pay Program. This role is also eligible for our comprehensive benefits package.
If you're a proven hunter who loves building pipeline, closing deals, and making an impact, VelocityEHS is the place for you. Join us and help companies protect their people while growing your own career!
We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive
consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting hrpolicy@ehs.com
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS.
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