Neptune Technology Group jobs

As the Manager of Lean Processes, you will lead and direct the initiatives of the Neptune Management System (NMS), driving improvement efforts in Operations and facilitating these efforts throughout the organization. This is a leadership role with significant impact on organizational performance and efficiency. Key Responsibilities Collaborate with cross-functional teams, provide training, and use data-driven analysis to identify opportunities for improvement, reduce waste, and enhance value delivery to customers. Direct, manage, and supervise the development of business process analysis and improvement programs. Collaborate with other functional leaders on strategic planning for business process improvements. Evaluate results of process analysis, audits, and plan implementation to determine organizational efficiency. Analyze and resolve process quality issues and needs related to business process performance and adherence to established procedures. Qualifications Bachelor's degree in Engineering or Management. Minimum of 6 years of relevant experience in manufacturing or lean business. Proven skills and broad knowledge in business process improvement and leadership. Location: Tallassee, Alabama Neptune Technology Group Inc. does not sponsor U.S. work authorizations for this position, including H-1B, O-1, and TN. Neptune also does not sponsor individuals in F-1 status for this role.

Neptune Technology Group Inc. is a technology company serving water utilities across North America. Since 1892, we have continually focused on the evolving needs of water utilities - revenue optimization, operational efficiencies, and improved customer service. With our portfolio of smart water meters, data collection systems and software, we make data actionable for our customers - so they can remain focused on the business of water. For additional information, please visit the company website at ****************** Senior Service Desk Technician Position Summary This role provides helpdesk support for non-manufacturing users and employees, handling tier 2 phone and email inquiries, ticket escalation, and maintaining the Help Desk system. Responsibilities include diagnosing and resolving hardware and software issues, supporting and installing printers, computers, servers, VOIP phones, and mobile devices. The technician also performs basic network repairs, creates and terminates ethernet cables, and collaborates with the Network Administrator on network issues. Objectives: * Deliver Tier 2 support, ensuring prompt response to operations, software, or hardware trouble tickets, while verifying adherence to established response time SLAs. * Diagnose and resolve hardware and software issues, conducting research as necessary to identify solutions. * Address printer and computer hardware/software problems, as well as manage the ordering, staging, and installation of new printers and computers when required. * Provide technical assistance for desk phones and mobile devices, including setup, troubleshooting, repairs, and replacement of VOIP phones and mobile equipment. * Conduct basic network troubleshooting and repairs, including creating and installing ethernet cables, terminating cables, and collaborating with the Network Administrator to address wired and wireless network challenges. * Monitor, administer, and configure all LAN and WAN devices. * Ensure backup systems and procedures function effectively, offering guidance in process implementation and improvement, and perform data restoration as needed. * Availability for work outside regular business hours may be necessary (including being on call to support system outages or critical incidents). * Must possess the ability to independently lift objects weighing up to 50 pounds. Requirements Education/Experience: Typically requires a bachelor's degree (or international equivalent) and 5+ years of relevant experience. Preferred Qualifications: * Bachelor's degree in MIS, Computer Science, or related field. Travel Requirements: Typically requires overnight travel less than 10% of the time. Location: Tallassee, AL Equal Opportunity Employer EEO/AA M/F/Vet Disability

1. Performs all plastic molding setup duties, to include mounting molds with overhead hoist, mold hookups (water and cables), material changes, start-up of molds, and making required heat and machine adjustments. 2. After setup, operates machine to verify first piece accuracy of machine settings and documents dimensions measured. 3. Visually inspects molded parts for short shots and surface defects, such as flash, bubbles, sinks, scratches, burns, discolorations, etc. 4. Sets up robots to include: set points, timers, modes, changing head tooling, etc.; and make necessary robot adjustments. 5. Troubleshoots work-related problems by observing machines and product and by monitoring the process to determine root causes. 6. Monitors the efficiency of each mold and molding machines, makes appropriate adjustments in order to maximize efficiency of machine, and records information on mold change log sheet. 7. Refers to PIB for parts information, to include acceptable dimensions listed on the Product Quality Plan, blueprints, deviations, special instructions, First Piece Inspection Reports, Setup Sheets, and Setup and Inspection Log Sheets. 8. Sets up auxiliary equipment, drill presses, dryers, material loaders, etc. 9. Participates in both required and voluntary training to include process and machine training, forklift training, and lock out/tag out procedures. 10. Completes a yellow end of run tag to document mold repairs or cleaning needed, or a red tag to describe the problem with the mold, for the tool room and sends red tag e-mail to necessary personnel. 11. Makes minor tool, mold, and equipment repairs and adjustments. 12. Assists maintenance personnel with troubleshooting, machine repairs and maintenance. 13. Completes new set up sheets when required due to changes in processes or machines. 14. Maintains mold change log sheet to create a record of mold changes made during shift and other required daily documentation. 15. Reads charts and graphs associated with efficiency and production numbers. 16. Provides input in the evaluation on new molds and materials upon request. Requirements: Education: Must meet the WorkKeys Minimum Score Requirements to be eligible for this position: Applied Math: 4 Reading for Information: 4 Locating Information: 4 Applied Technology: 3 Location: Tallassee, Alabama Competitive Compensation and Benefits. * Paid Holidays & Vacation * 401(k) Savings Plan * Employee Stock Purchase Plan (Roper Technologies) * Comprehensive Health, Vision, and Dental Insurance Packages * Employee Health, Wellness, and Safety Programs * Neptune Health & Wellness Center available onsite to Neptune employees residing in Alabama who are enrolled in Neptune's Medical & their covered spouse & dependents. * All preventative care services covered at 100% * Onsite dispensary with select generic medications * Lower than average wait times for an appointment with convenient appointment scheduling options * Early Intervention and Injury Prevention Plan with Therapy South onsite * Team of athletic trainers and physical therapists providing wellness education, early interventions, injury care, and safety training. * Proactive approach to deal with work-related, as well as nonwork-related discomfort. * Tuition Assistance * Training and Education Programs

CNC Technician position serves as an upper level of a CNC Operator. The CNC Operator is held to certain criteria as defined in the CNC Operator job description. The CNC Operator must meet these criteria along with the requirements listed below before he or she can be considered for the position of a CNC Technician. SPECIFIC RESPONSIBILITIES: * Must be able to establish and set tool lengths, including oversize bars. * Must be able to establish fixed probe TRAM surface. * Must be able to calibrate spindle probe manually. * Must understand the controls of all machines. * Must have the ability to operate all machines. * Must be able to use shop math to figure depth of cut. * Must be able to make non-complex adjustments. * Must be able to read and understand program lines. * Must be able to make slight edits and tool adjustments. * Must be able to look at the condition of the cut and know how to remedy any problems. * Must be able to change tools and inserts. * Must be able to setup secondary operations where applicable. * Must be able to read and understand prints. * Must be able to use all measuring devices. * Use of assembly fixtures, drill press, Arbor press, air hoses, miscellaneous hand tools, air dryer, ratchets, hammer, vise, manual material handling devices, lift tables, roller conveyers, and hoists. * Must be able to make radical edits to programs if required. * Must be able to troubleshoot machine problems. * Must have knowledge of simple trigonometric functions related to setup of parts and edits to programs. * Maintain a working knowledge of feeds / speeds and the ability to determine chip loads. * Must demonstrate good problem solving abilities related to the machines and parts utilized within the department. * Must aide in the development of the CNC operators in relation to the requirements of their position. * Must aide in the scheduling of the department. * Must work closely with the departmental supervisor by communicating conditions of inventory, quality, machine performance, and maintenance issues. * Must have a working knowledge of programming in machine language. MINIMUM REQUIREMENTS: Must have 2 years technical school and a minimum of 1 year of experience or the equivalent knowledge. Location: Tallassee, AL Competitive Compensation and Benefits. * Paid Holidays & Vacation * 401(k) Savings Plan * Employee Stock Purchase Plan (Roper Technologies) * Comprehensive Health, Vision, and Dental Insurance Packages * Employee Health, Wellness, and Safety Programs * Neptune Health & Wellness Center available onsite to Neptune employees residing in Alabama who are enrolled in Neptune's Medical & their covered spouse & dependents. * All preventative care services covered at 100% * Onsite dispensary with select generic medications * Lower than average wait times for an appointment with convenient appointment scheduling options * Early Intervention and Injury Prevention Plan with Therapy South onsite * Team of athletic trainers and physical therapists providing wellness education, early interventions, injury care, and safety training. * Proactive approach to deal with work-related, as well as nonwork-related discomfort. * Tuition Assistance * Training and Education Programs

The Change Manager drives enterprise transformation by defining strategic roadmaps and implementing comprehensive change management strategies, including stakeholder assessments, training, and resistance management. This role leads strategic communications across all organizational levels, crafting tailored messaging and managing communication channels to ensure consistent alignment and adoption. The position serves as a trusted advisor to leadership, builds change champion networks, and tracks transformation progress through metrics and dashboards while continuously improving processes based on lessons learned and best practices. Objectives * Develop and implement organizational change management strategies and plans focusing on the people side of change, including changes to business processes, systems, and technologies. * Assist in defining and developing a structured approach to transitioning individuals, teams, and the organization from a current state to a desired future state. * Plan, implement, and guide individuals and teams through organizational change to minimize disruption and achieve successful outcomes. * Develop processes aimed at helping employees understand, commit to, accept, and embrace changes in the organization, such as new leadership, new team structure, implementation of new systems and technology, or the adoption of new business models and processes. * Create and design communication materials, conduct training sessions, assess operational and organizational needs, and utilize Key Performance Indicators (KPIs) to measure, monitor, and evaluate outcomes. * Continuously assess outcomes, track performance to goals, train employees on new methodologies and business practices, and readjust goals as necessary to increase the likelihood of success. * Build and maintain change champion networks throughout the organization to support transformation initiatives. * Serve as a trusted advisor to leadership on change management best practices and organizational development strategies. Requirements Education/Experience: * Typically requires a bachelor's degree (or international equivalent) and 5+ years of relevant experience. Skills: * Project management, strategic planning, stakeholder engagement, and strong communication skills (both written and verbal). * Change management expertise including resistance management, organizational assessment, and transformation planning. * Public speaking and presentation skills with ability to engage audiences at all organizational levels. * Internal communications experience with proven ability to craft tailored messaging for diverse stakeholder groups. * Internal marketing and design capabilities for creating engaging communication materials and training resources. * Executive engagement skills with experience serving as a trusted advisor to senior leadership. * Emotional intelligence and empathy to manage the human side of organizational change. * Data analysis and metrics tracking to measure change initiative effectiveness. * Facilitation and coaching abilities to guide teams through transformation processes. Preferred Qualifications: * Bachelor's degree in Business, Communications, Organizational Development, Psychology, or related field. * Change management certifications such as: * Certified Change Management Professional (CCMP) through ACMP * Prosci Certified Change Practitioner * APMG Change Management Foundation or Practitioner * Association for Talent Development (ATD) Change Management Certification * 5 or more years of relevant work experience in change management, organizational development, or related fields. * Experience with change management methodologies and frameworks (ADKAR, Kotter's 8-Step Process, etc.). * Project Management experience or equivalent project management credentials. * Experience with digital transformation initiatives and technology adoption programs. Location: * Tallassee, Alabama, may be required to travel to one of our manufacturing/customer locations up to 40% of the time when necessary. #HP1

The Quality Systems Analyst is responsible for using data to drive decision-making across all facets of quality and manufacturing. This includes collecting, analyzing, and interpreting data to proactively identify trends and potential issues. The goal is to continuously optimize processes and products to elevate quality and operational efficiency. The individual in this role must have the ability to translate complex data into clear, actionable insights using charts, KPIs, and storytelling techniques. Qualifications and Requirements Education: Bachelor's degree in Information Science, Management Information Systems (MIS), Computer Science, Electrical Engineering, Computer Engineering, Applied Mathematics or Statistics Experience: * 2+ years of relevant experience, preferably in a manufacturing setting * Advanced experience working with SQL Server databases. Technical Skills: * Must be able to collect, associate, validate and analyze data from multiple data sources and platforms. * Proficient in Power BI including building dashboards and reports * Proficient in data analysis and manipulation using tools such as SQL, Excel, and Python * Must be able to ensure data integrity by implementing quality assurance practices, gathering and entering missing data and resolving any anomalies. Neptune Technology Group Inc. does not sponsor U.S. work authorizations for this position, including H-1B, O-1, and TN. Neptune also does not sponsor individuals in F-1 status for this role.

Objectives The successful candidate must be able to perform the essential functions of the job and undergo a post-offer screening for pre-existing medical conditions or injuries performed by an appropriately certified medical service provider. Must meet the WorkKeys minimum score requirement in the following areas to be eligible. 3- Applied Math, 3 - Workplace Documents 3- Graphic Literacy REQUIREMENTS * Follow instructions and directions to perform a variety of miscellaneous duties, including but not limited to duties in the cleaning room, core room, melt deck, Osborn, and lost foam. 2. Observe company safety rules and regulations. 3. Practice good housekeeping. 4. Set cores in green sand molds on the Osborn molding line. 5. Responsible for checking cores and mold's quality before cores are set and mold is closed. 6. Will perform material handling duties as required utilizing fork truck when needed. 7. Will assist Osborn operator with pattern changes. 8. Clean up the core setting station and other areas around the molding line. 9. Remove burrs, fins, and gates using floor-mounted and handheld grinding tools. 10. Monitor equipment & report unusual conditions to supervisor. 11. Inspect castings visually. 12. Report any questionable scrap to supervisor. 13. Perform any other duties as assigned by supervision. 14. Use pneumatic tools. 15. Licensed forklift operator. 16. May require annual training in Resource Conservation and Recovery Act (RCRA) if involved in the management of hazardous waste. Location: Tallassee, AL Competitive Compensation and Benefits. * Paid Holidays & Vacation * 401(k) Savings Plan * Employee Stock Purchase Plan (Roper Technologies) * Comprehensive Health, Vision, and Dental Insurance Packages * Employee Health, Wellness, and Safety Programs * Neptune Health & Wellness Center available onsite to Neptune employees residing in Alabama who are enrolled in Neptune's Medical & their covered spouse & dependents. * All preventative care services covered at 100% * Onsite dispensary with select generic medications * Lower than average wait times for an appointment with convenient appointment scheduling options * Early Intervention and Injury Prevention Plan with Therapy South onsite * Team of athletic trainers and physical therapists providing wellness education, early interventions, injury care, and safety training. * Proactive approach to deal with work-related, as well as nonwork-related discomfort. * Tuition Assistance * Training and Education Programs

The Manufacturing Test Engineer develops and/or specifies necessary test equipment, software, and procedures for high volume production and testing of industrial and consumer goods. This role develops and maintains test software, technical specifications, and documentation for such equipment per established methods and also develops documentation and procedures as necessary for employee training and ISO compliance. This individual will work closely with other Engineering and Manufacturing personnel and provide assistance as needed for implementing test systems into production. The manufacturing test engineer will also assist with operation, maintenance, validation, troubleshooting, and repair of test equipment and software. Requirements: Education: Bachelor of Science degree in Engineering (Electrical Engineering preferred) Experience: Minimum 2 - 4 years of related engineering experience in development of Test Systems using LabView and TestStand. Skills: Specific skills related to development of Test Systems using LabView and TestStand for PCBA assemblies. Location: Tallassee, Alabama Neptune Technology Group Inc. does not sponsor U.S. work authorizations for this position, including H-1B, O-1, and TN. Neptune also does not sponsor individuals in F-1 status for this role.

The Manufacturing Engineering Manager will oversee and improve the manufacturing processes within our industrial production facility. This role involves leading a team of manufacturing engineers to enhance production efficiency, reduce costs, and ensure high-quality standards while maintaining safety and compliance. This role will also oversee new product introductions and all projects related to the manufacturing processes. The ideal candidate will have extensive experience in managing manufacturing engineering teams, strong problem-solving skills, and a solid understanding of advanced manufacturing technologies. Key Activities & Responsibilities * Lead and direct continuous improvement initiatives to enhance manufacturing processes, focusing on reducing cycle time, minimizing defects, and improving yield and throughput. * Implement lean manufacturing principles, Six Sigma, and other efficiency techniques to optimize production. * Monitor and troubleshoot production lines, recommending improvements to resolve process inefficiencies and enhance overall output. * Oversee the introduction of new products, manufacturing technologies equipment and systems to enhance productivity and product quality. * Lead, coach, and develop a team of manufacturing engineers, providing guidance, training, and performance feedback. * Foster a culture of collaboration, innovation, and safety within the engineering team. * Set team goals aligned with department objectives, and ensure timely delivery of projects to meet production deadlines and customer requirements. * Work closely with production, quality, supply chain, and maintenance teams to ensure seamless operations and support manufacturing initiatives. * Act as a key point of contact for resolving engineering-related issues and ensuring technical support for daily operations. * Participate in cross-departmental meetings to coordinate the introduction of new products, processes, and technologies. * Ensure all manufacturing processes meet quality standards and adhere to safety regulations. * Collaborate with the quality department to implement corrective actions and prevent reoccurrence of process-related defects. * Establish and maintain a system for process documentation, including standard operating procedures (SOPs), work instructions, and process maps. * Plan and lead capital expenditure (CAPEX) projects, including the evaluation, selection, and installation of new equipment. * Manage engineering projects, from concept to execution, ensuring alignment with cost and timeline objectives. * Develop, track, and manage project budgets for engineering and manufacturing improvement projects. * Use data analytics to track production performance, first pass yield, identify key trends, and make data-driven decisions for process improvements. * Implement key performance indicators (KPIs) to monitor manufacturing process effectiveness and ensure alignment with business goals. Required Qualifications: Must have a Bachelor's degree (STEM) AND 6+ years' experience in Manufacturing Engineering, Mechanical Engineering, or a related engineering discipline OR a Master's degree (STEM) AND 4+ years' experience in Manufacturing Engineering, Mechanical Engineering, or a related engineering discipline. Must have 3+ years of management or leadership experience. Preferred Qualifications: * Strong understanding of manufacturing processes, including machining, fabrications, assembly, and testing * Experience with lean manufacturing principles and methodologies. * Proficiency in CAD/CAM software and other relevant engineering tools. * Excellent communication, interpersonal, and leadership skills. * Strong problem-solving and analytical skills. * Six Sigma certification (Green Belt or Black Belt). * Experience with ERP/MRP systems. * Demonstrated ability to lead and manage cross-functional teams. Location: Tallassee, Alabama Neptune Technology Group Inc. does not sponsor U.S. work authorizations for this position, including H-1B, O-1, and TN. Neptune also does not sponsor individuals in F-1 status for this role.

The SaaS team is looking for a leader to help drive Neptune's platform development. Neptune's platform is the foundation for our commercial software offering. Neptune's platform is composed of services to manage our customer's operations to include compute, network and storage resources. These services are used by end users for access to IOT data, specifically Neptune's world class water meters. We provide autonomy for the development leaders, to hire and coach engineers to collectively solve problems. You will get all the support from leadership and your peers to succeed in this journey. We are not fans of bureaucracy and take our culture of execution seriously. We challenge status quo and welcome thinking that is not typical. We develop solutions that scale and you need to be in the driver seat and work through any challenges and solve problems. The aspects of why and what are well defined and the how part is accomplished by the team. Our most valued partner is our customer. This is part of our DNA. You are responsible for making them successful when they use our services. As a leader, you will need to build a diverse and open culture that embraces debate, makes decisions and collectively work and deliver to our customers. We are a data driven company. Data is our mirror and we measure everything we build and work hard to ensure what we measure makes our customers happy. The team size will be 5-7 engineers with varied levels of experience (new college grads to extremely accomplished senior technical individual contributors). Responsibilities * Demonstrates knowledge of cloud architecture and implementation features (i.e. OS, multi-tenancy, virtualization, orchestration, and elastic scalability). * Acts as subject matter expert to the organization when migrating existing customer's data to AWS cloud as part of Neptune's Cloud First direction. * Maintains overall industry knowledge on latest trends and technology. * Develops full stack solutions and evaluates architectural alternatives for private, public, and hybrid cloud models, including SaaS, IaaS, PaaS, and other cloud services. * Defines optimal design patterns and solutions for high availability and disaster recovery for applications. * Researches, operationalizes, and trains others in the use of cloud technologies and best practices. * Ensures delivered solutions meets/performs to technical and functional/non-functional requirements. * Provides technical expertise and ownership in the diagnosis and resolution of an issue, including the determination and provision of workaround solution or escalation to business owners. * Ensures delivered solutions are realized in the timeframe committed and works in conjunction with project sponsors to size and manages the scope and risk. * Effectively manages team to achieve results by providing appropriate direction, timely developmental feedback and coaching, and conducting performance reviews and conversations. * Provides coaching and direction to the team that drives action and enables achievement of performance and operational goals. * Evaluates and implements AI-assisted development tools to improve team productivity and code quality * Coaches and trains engineering teams on effective use of AI development tools while maintaining coding standards * Stays current with AI development trends and assesses their applicability to Neptune's platform development * Drives adoption of AI tools that enhance development velocity while ensuring security and quality standards Experience * 7-10 years of experience in developing code, testing and deploying it in production. * At least 3 years of experience in managing teams in building platforms and delivering them * 7+ years creating data models, schema design and schema development * 7+ years T-SQL coding; including stored procedures, views, and triggers * 7+ years optimizing SQL performance, work with database partitioning, compression and indexing * 7+ years implementing operational automation and monitoring using scripts and SQL jobs * Plan, prepare, test and perform database patches and upgrades * Experience with AWS Redshift, AWS EMR. * Experience with one or more programming languages (i.e. C# or Java). * Exposure to multiple, diverse technologies and processing environments. * Knowledge of all components of a technical architecture. * Strong understanding of network architecture. * Demonstrates leadership ability to back decisions with research and the "why". Articulate several options, the pros and cons for each, and a recommendation. * Demonstrates forward thinking around where the organization is going and how technology can support these efforts. * A 'can-do' attitude to meet challenges; energized by change and thriving in team-based work. * Excellent verbal, written, interpersonal, and customer service skills and ability to establish good working relationship with a wide range of people. * Project and time management skills, with the ability to manage completing priorities. * Demonstrable experience in solving problems in the areas of distributed systems at scale preferably at Systems level (Application level experience with systems orientation is also welcome). Experience working in a diverse team and accomplishing goals with cross team collaboration. * Experience working in the public clouds is a plus but not required. Education * A Bachelor's or higher degree in Computer Science or related field. A lack of degree can be supported by an accomplished career in building software systems at scale. * Experience as a team lead. Location: Duluth, GA #HP1

Objectives: The successful candidate must be able to perform the essential functions of the job and undergo a post-offer screening for pre-existing medical conditions or injuries performed by an appropriately certified medical service provider. Must meet the WorkKeys minimum score requirement in the following areas to be eligible for a position in the meter factories. 4- Applied math 4- Graphic Literacy 4- Workplace Document 3 - Applied Tech. REQUIREMENTS 1 Operates machining centers to machine parts used on 5/8" through 2" meters. 2 Conducts visual checks of all parts for quality issues. 3 Loads parts, brass casings, and spud caps, into machines. 4 Gauges product to ensure accuracy of machining process at required intervals throughout the shift, using go/no go gages, electronic gages, calipers, tap and spud gages, CMM, etc. 5 Makes adjustments to tools when needed, using a tool setter to make precision adjustments. 6 Starts and observes machine operation to observe the machine process, detect malfunctions or out-of-tolerance machining, and adjusts machine controls as required. 7 Changes tools at required intervals, when quality problems indicate tool change is needed, and when tools break or otherwise malfunction. 8 Works in teams as machine operators, to produce quality parts, shorten downtime for changeovers, solve problems, and meet on-time delivery goals. 9 Works safely to prevent on-the-job injuries by wearing PPE (gloves, aprons, safety glasses). 10 After setup, operates machine to verify first piece accuracy of machine settings and documents results as required. 11 Changes over machines to produce the next scheduled part. 12 Maintains daily production log, documenting downtime and production as required. 13 Records tool changes, recording in either log or computer, as required. 14 Troubleshoots work-related problems by looking at production sheet, making visual quality checks, listening for malfunctions & relying on work experience to identify probable causes, and discussing possible problems/solutions with other operators. 15 Maintains clean work area, following prescribed 5S housekeeping guidelines. 16 Reads blueprints and product quality plans to check parts for adherence to quality standards. 17 Assists maintenance personnel with machine repairs and maintenance. 18 Communicates problems about quality, machine performance, and maintenance to group leader or supervisor. 19 Responsible for daily, routine cleaning of machines, tools, and equipment, including preventive maintenance, such as greasing and maintaining coolant levels. 20 Confers with supervisors, engineers, programmers, or others to resolve production problems. 21 Participates in training, both voluntary and required, which may include hazardous materials training. 22 Suggests improvements in work methods and procedures by discussing with leader person or supervisor. 23 Operates machines within the department as needed, ensuring continuous operation. 24 Responsible for understanding and maintaining all Quality System records as required. Location: Tallassee, AL Competitive Compensation and Benefits. * Paid Holidays & Vacation * 401(k) Savings Plan * Employee Stock Purchase Plan (Roper Technologies) * Comprehensive Health, Vision, and Dental Insurance Packages * Employee Health, Wellness, and Safety Programs * Neptune Health & Wellness Center available onsite to Neptune employees residing in Alabama who are enrolled in Neptune's Medical & their covered spouse & dependents. * All preventative care services covered at 100% * Onsite dispensary with select generic medications * Lower than average wait times for an appointment with convenient appointment scheduling options * Early Intervention and Injury Prevention Plan with Therapy South onsite * Team of athletic trainers and physical therapists providing wellness education, early interventions, injury care, and safety training. * Proactive approach to deal with work-related, as well as nonwork-related discomfort. * Tuition Assistance * Training and Education Programs

The Senior Engineer II - Antenna Design is responsible for the design, development, and implementation of new products as well as engineering support for existing products. This individual performs product design and works as a team member with R&E, Marketing, and Manufacturing for new products while complying with project schedules and budgets. Onsite resources include StarLab, 3-meter chamber, electronics and testing lab, in-house machining and prototyping. Key Qualifications: * Experience designing various antenna designs and associated circuits including transmission lines, filters, amplifiers, transmitters, and receivers. * Experience with advanced simulation tools such as HFSS, CST, or similar software. * Hands-on experience with lab equipment such as spectrum analyzers, digital oscilloscopes, RF signal generators, vector network, and signal analyzers. * Experience with conducted emissions, radiated emissions, radiated interference, and ESD testing. * Experience with RF circuit and structure CAD tools. * Excellent documentation practices and communication skills. * Commitment to maintaining project schedules and delivering tasks on time. Preferred Qualifications: * Experience with agency certifications such FCC, Industry Canada, and cellular carrier certifications. * Engineering lead and/or project management experience. * Demonstrated capacity to work without supervision and mentor less experienced team members. Requirements: Education: * Bachelor of Science degree in Electrical Engineering or Wireless Engineering Experience: * 6 years in Engineering product design and development. Location: Tallassee, Alabama #HP1

Neptune Technology Group Inc. is a technology company serving water utilities across North America. Since 1892, we have continually focused on the evolving needs of water utilities - revenue optimization, operational efficiencies, and improved customer service. With our portfolio of smart water meters, data collection systems and software, we make data actionable for our customers - so they can remain focused on the business of water. For additional information, please visit the company website at ****************** Position Summary This Associate Product Owner is responsible for the overall vision of the team outcomes and represents the value it delivers to the organization. The role is the primary aggregator of business demand into clear priorities for the development team. It is a highly collaborative and consensus-seeking role that ensures requirements integrity and execution alignment with the support of Agile Leadership, Software Engineering, and Architecture. Also, effectively communicates cross-functionally across the organization including gaining trust and influence among executives. Will operate in an Agile environment that is very fast-paced across multiple enterprise business domains. Responsibilities: Own Development Backlog & Team Delivery Roadmap * Envision business functionality and process that is required to deliver on corporate initiatives and objectives * Develop sequential Road map of deliverables that is socialized with alignment across business stakeholders * Transform roadmap items into Epics level definitions of MVP deliveries with clear and concise representation of scope, value, outcomes and acceptance criterion * Effectively organize Story Maps that break down Epics into Feature/Function level deliverables * Maintain healthy backlog of work accepted by the Development Team * Plan prioritization of Stories into development Sprint based on value delivery Program and Sprint Delivery Execution * Plan Program Increments (PIs) with Release Train and Team Leads by mapping priority efforts to Team capacity * Groom Epics with Release Train and Stories with the Team to make them "Ready for Dev" * Monitor un-planned support requests and balance priority between primary development objectives * Ensure cross team dependencies and/or blockers are communicated and impacts clear in Scrum of Scrums (SoS) * Define/review strategies required to accept work in terms of functional, regression, SIT and UAT testing * Accept/Reject work delivered by the development team * Approval of Releases and Deployments to Production * Conduct Demos and Read-outs on team delivery across the stakeholders and organization Business Relationship Management * Act as the face of the Team promoting the value and delivery of their efforts * Negotiate priorities across multiple business units with logic and quantitively measure value * Organize workshops and value stream mapping exercises to discover gaps and opportunities * Be the "Trusted Advisor" to the stakeholders Minimum Work Experience * 3+ years conducting complex business analysis that directly became requirements for successful software development efforts * 2+ years within an Agile framework for software delivery (preferred as a System Analyst, Business Analyst, Product Owner, or similar) * 2+ years delivering or directly supporting Testing and Quality assurance practices for Software Development * Proven leadership abilities with influence, communication, and motivation of teams * Exposure to Agile Project management tools such as JIRA and Confluence * Proven team player with the ability to multi-task in a fast-paced dynamic agile work environment * Supported a metrics-driven data culture to drive accountability and transparency * Passionate problem solver and motivated self-starter including ability to analyze situations and recommend sound solutions and implementation strategies * Outstanding verbal and written communication skills Additional Desired Skills: * Scrum Master and/or Product Owner certifications * Experience working as hands on technical resource * Experience with Data Warehousing, Business Intelligence methods * Experience with MS Dynamics 365 CRM * Exposure to QAD, SAP, and Boomi applications Education * Bachelor's degree in Computer Science, Information Systems, or a combination of education and experience. Location: Duluth, GA or Tallassee, AL (some travel required between locations)

The Firmware Engineer I is responsible for the design, development, and implementation of new products as well as engineering support for existing products. This individual performs product design and works as a team member with R&E, Marketing, and Manufacturing for new products while complying with project schedules and budgets. Key Qualifications: * Excellent C/C++ programming skills with experience in embedded system design and development * Experience in debugging embedded systems * Experience with embedded firmware development tools such oscilloscopes, spectrum analyzers, DC power analyzers, logic analyzers, and protocol analyzers * Experience with designing and developing RF products for public and proprietary networks * Experience with ARM Cortex-A7/A8/A9 processors * Experience with ARM Cortex-M3/M4/M33, 8051, and MSP430 microcontrollers * Experience with Keil, IAR or equivalent IDEs/compilers * Knowledge of wireless communication techniques and associated protocols such as LoRaWAN, Bluetooth Smart (BLE), cellular communication (LTE) * Familiarity with low power design practices for battery powered devices * Familiarity with serial communication protocols such as UART, SPI, I2C * Familiarity with security-related aspects and best practices associated with embedded system development including cryptographic algorithms, authentication protocols, secure boot, ARM TrustZone, etc. * Ability to read and understand hardware schematics * Experience with JIRA or other issue tracking software * Experience with TeamCity or other continuous integration platforms * Experience working in an Agile development environment (Scrum/XP) * Experience with unit testing and unit testing frameworks/tools such as CppUTest and Unity * Excellent documentation practices and communication skills * Commitment to maintaining project schedules and delivering tasks on time Preferred Qualifications: * Embedded Linux and Yocto experience * Linux/Unix shell scripting (SH, BASH, etc.) * Python 3 * Docker * Knowledge of networking connectivity protocols such as TCP/IP, FTP, MQTT * Experience with agency certifications such FCC, Industry Canada, and cellular carrier certifications Requirements: Education: * Bachelor of Science degree in Electrical Engineering, Wireless Engineering, or Computer Engineering Experience: * 0-2 years in Engineering product design and development or 0-1 years with a Master of Science degree. * 0-2 years of embedded C programming Travel: * Up to 10% Location: Duluth, Georgia or Tallassee, Alabama #HP1

As part of Neptune's commitment to excellence and continuous improvement, we are adding a Senior Supplier Quality Engineer to the Quality Control team. This senior-level position will play a pivotal role in driving supplier quality initiatives, enhancing product reliability, and ensuring compliance with industry and internal standards. The Senior Supplier Quality Engineer will serve as a key liaison between Neptune and its suppliers, leading efforts to resolve complex quality issues, implement corrective actions, and optimize supplier performance. This role requires close collaboration with cross-functional teams including Manufacturing, Test Engineering, Design Engineering, and Logistics to proactively identify risks and implement robust quality solutions. Success in this role demands deep expertise in statistical process control, root cause analysis, lean manufacturing, and ISO 9001 standards. The ideal candidate will bring a strategic mindset, strong problem-solving capabilities, and a proven track record of influencing quality outcomes across the supply chain. Responsibilities * Lead supplier quality initiatives to ensure that incoming products, parts, and materials meet Neptune's specifications and quality standards. * Develop and maintain supplier quality documentation, including inspection protocols, audit reports, and quality agreements. * Strategize and oversee incoming, in-process, and pre-shipment inspections for supplier-provided components and assemblies. * Analyze supplier performance data to identify trends, drive improvements, and report on key quality metrics using statistical process control (SPC). * Present quality performance insights and improvement plans to internal stakeholders and supplier partners. * Facilitate cross-functional problem-solving activities to identify root causes, implement corrective and preventive actions, and verify effectiveness. * Lead supplier validation and qualification processes to ensure compliance with Neptune's requirements and industry standards. * Conduct and support supplier audits, including regulatory and customer inspections, ensuring readiness and compliance. * Stay current with industry trends, regulatory changes, and best practices in supplier quality management. * Champion continuous improvement initiatives across the supply base, promoting lean principles and operational excellence. Requirements * Bachelor's degree in engineering (Electrical, Mechanical, Manufacturing, Industrial, or related field.) * 5+ years' experience in a high-volume manufacturing role with progressively increasing responsibility in manufacturing/quality processes. * 3+ years' of direct experience in supplier quality engineering, including supplier audits, corrective actions, and performance improvement initiatives. * Strong project management and organizational skills with ability to multitask, navigate conflicting priorities, and drive problems to resolution. * Exceptional analytical, critical thinking, and problem-solving abilities. * Solid interpersonal skills with ability to collaborate cross-functionally. * Excellent written and verbal communication skills, with ability to respectfully engage and influence others at all levels of the organization. * Flexible and adaptable to changing priorities and processes. Preferred Qualifications * Highly motivated, hands on, and able to work with minimal supervision. * Willingness to go beyond the call of duty and act despite uncertainty. * Entrepreneurial spirit and commitment to overall growth of the company. * Enthusiasm and passion in everything you do. Travel Requirements and Work Environment * Typically requires overnight travel 20%-50% of the time, including international travel * Employees may be exposed to moderate noise levels and processes that utilize solder, potting material, conformal coating, and cleaning agents. * Work areas could include machines with sharp moving parts and hot surfaces. * Employees are required to wear safety glasses, safety shoes, ESD smocks, or other necessary PPE while in production areas or supplier sites. Neptune Technology Group Inc. does not sponsor U.S. work authorizations for this position, including H-1B, O-1, and TN. Neptune also does not sponsor individuals in F-1 status for this role.

Neptune Technology Group Inc. is a technology company serving water utilities across North America. Since 1892, we have continually focused on the evolving needs of water utilities - revenue optimization, operational efficiencies, and improved customer service. With our portfolio of smart water meters, data collection systems and software, we make data actionable for our customers - so they can remain focused on the business of water. For additional information, please visit the company website at ****************** Security Operations Center (SOC) Manager Position Summary Neptune is maturing a 24×7 cybersecurity program across a hybrid environment (on-prem, cloud, SaaS). We need a proactive leader to own Incident Response and SOC operations, manage SIEM performance, and ensure timely reporting to our parent company. This role is critical for reducing MTTD/MTTR, strengthening detection capabilities, and driving audit readiness. Key Responsibilities: Incident Response & Management * Lead the full IR lifecycle: detection, triage (L2-L3), containment, eradication, recovery, and post-mortems * Coordinate forensic investigations and run tabletop, blue/red/purple team exercises * Maintain and execute documented playbooks for rapid response Threat Detection & Monitoring * Oversee 24×7 alerting and escalation model with MSSP and internal teams * Implement anomaly detection and access monitoring across endpoints, networks, and cloud SIEM & Security Logging * Manage SIEM (Google SecOps/Chronicle) including detection engineering, log health, and tuning * Develop repeatable SOAR playbooks and automation workflows Identity & Access Management * Ensure robust IAM lifecycle processes and enforce least privilege principles * Integrate anomaly detection for identity-related threats Threat Intelligence & Modeling * Incorporate threat intelligence feeds into detection and response workflows * Conduct threat modeling exercises to anticipate and mitigate risks Security Automation & Orchestration * Drive automation for repetitive tasks and incident workflows * Optimize orchestration between SIEM, EDR, and SOAR platforms Reporting & Metrics * Own the incident reporting process to Neptune's parent company * Deliver actionable metrics on detection, response, and operational performance Secure Architecture & Zero Trust * Partner with engineering to embed secure-by-design principles * Implement zero trust segmentation and hardening based on incident learnings Relevant Platforms (experience with several is expected): * SIEM/SecOps: e.g. Google SecOps (Chronicle) * EDR & Identity: e.g. CrowdStrike, Microsoft AD/Entra * Network Security: e.g. FortiGate NGFW, FortiSASE * Secure Browsing: e.g. Prisma * Patching & Config: e.g. Automox * Secrets Management: e.g. Keeper * Asset Management: e.g. Axonius, Cyclops * Email & Data Security: e.g. Mimecast, Microsoft Purview Minimum Qualifications: * Bachelor's degree (or international equivalent) * 5+ years in Security Operations, including 3+ years leading IR/SecOps teams * Hands-on experience with incident response, SIEM management, and threat hunting * Strong understanding of NIST, ISO, SOC 2, MITRE ATT&CK, and zero trust principles * Excellent communicator with experience in cross-functional coordination and executive reporting Preferred Qualifications: * CISSP or equivalent certification * Cloud security experience (AWS, Azure, GCP) * IAM lifecycle management * Audit and compliance experience (SOC 2, SOX, etc.) Travel Requirements: Typically requires overnight travel less than 10% of the time. Location: Tallassee, AL, Duluth, GA #HP1

This position provides technical support and assistance to customers via multiple platforms (i.e., chat, email, telephone) for hardware and software products. The Support Specialist will create, follow-up, and complete trouble tickets and return authorizations for our products. This includes good documentation of the issue and troubleshooting products to prevent unnecessary repair volumes. Support Specialist must become familiar with our products and software to be able to resolve issues in a timely manner. This includes but is not limited to scheduling and performing software updates on host PC platforms, Client Server platforms, and in a variety of other data collection devices. The ideal candidate possesses excellent communication skills, patience, the ability to work in a group environment, as well as the desire to provide excellent customer service. Objectives: 1. Provide technical meter and software support to external customers, distributors, and internal employees. This includes meter, endpoint, hardware, software, and mobile application support via chat, email, and telephone. 2. Learn, understand, and be able to describe complex tasks and functions so the customer will understand. 3. Troubleshoot hardware problems and issue return material authorizations when appropriate. Track products and repair history. 4. Troubleshoot software problems. Perform transfer file validation requests and provide appropriate feedback. 5. Coordinate and perform software upgrades to latest versions on host platforms, client server platforms, and reading device platforms. 6. Provide proper documentation on resolutions. Also, develop and provide documentation for product operation instructions and procedure guidelines. Requirements: Education: Associate degree or equivalent troubleshooting/help desk experience. Experience: Entry - level Skills: Capable of working in a fast-paced environment; exceptional time management, organization, and multi-tasking skills; and strong verbal/written communication skills. Location: Tallassee, Alabama #HP1

Neptune Technology Group Inc. is a technology company serving water utilities across North America. Since 1892, we have continually focused on the evolving needs of water utilities - revenue optimization, operational efficiencies, and improved customer service. With our portfolio of smart water meters, data collection systems and software, we make data actionable for our customers - so they can remain focused on the business of water. For additional information, please visit the company website at ****************** Senior Security Analyst Position Summary As a Senior Security Analyst, you will be a key member of Neptune's 24×7 Security Operations program, supporting incident response, SIEM management, and threat detection across a hybrid environment (on-prem, cloud, SaaS). You'll work closely with the SOC Manager to execute detection, response, and reporting processes that protect Neptune and meet compliance requirements. Responsibilities: Threat Detection & Monitoring * Monitor and analyze security alerts from SIEM and EDR platforms * Investigate anomalies and suspicious activity across endpoints, networks, and cloud environments * Maintain high-fidelity alerting and reduce false positives through tuning Incident Response & Management * Execute playbooks for triage, containment, and remediation of security incidents * Assist in forensic investigations and contribute to post-mortem reports * Participate in tabletop exercises and readiness drills SIEM & Security Logging * Maintain SIEM health and ensure reliable telemetry across all assets * Develop and refine detection rules and correlation logic * Support automation and orchestration workflows for incident handling Identity & Access Management * Monitor identity-related events for anomalies and privilege escalation attempts * Support IAM lifecycle processes and enforce least privilege principles Threat Intelligence & Modeling * Integrate threat intelligence feeds into detection workflows * Assist in threat modeling to identify potential attack paths Reporting & Metrics * Document incidents and provide timely updates to SOC Manager for reporting to parent company * Track and report operational metrics (MTTD, MTTR, alert volumes, etc.) Security Standards & Architecture * Apply secure-by-design principles in collaboration with engineering teams * Support zero trust initiatives and network segmentation projects Relevant Platforms (experience with several is expected): * SIEM/SecOps: e.g. Google SecOps (Chronicle) * EDR & Identity: e.g. CrowdStrike, Microsoft AD/Entra * Network Security: e.g. FortiGate NGFW, FortiSASE * Secure Browsing: e.g. Prisma * Patching & Config: e.g. Automox * Secrets Management: e.g. Keeper * Asset Management: e.g. Axonius, Cyclops * Email & Data Security: e.g. Mimecast, Microsoft Purview Minimum Qualifications: * Bachelor's degree (or equivalent experience) * 3+ years in Security Operations or Incident Response * Hands-on experience with SIEM, EDR, and threat detection * Familiarity with NIST, ISO, MITRE ATT&CK, and zero trust principles * Strong analytical and communication skills Preferred Qualifications: * Security certifications (e.g., GCIH, GCIA, CISSP) * Experience with cloud security (AWS, Azure, GCP) * Exposure to SOAR automation and scripting * Travel Requirements: Typically requires overnight travel less than 10% of the time. Travel Requirements: Typically requires overnight travel less than 10% of the time. Location: Duluth, GA, Tallassee, AL

The RMA Manager oversees the Returns Department that processes product returns from customers and distributors nationwide. The individual in this role administers and processes RMAs as directed by the leadership team. They ensure appropriate routing and processing of Warranty returns while identifying process and performance opportunities and coordinating with Operations, Customer Service, Logistics, and other teams as needed to implement improvements and reduce Warranty costs. The RMA Manager develops product expertise and provides guidance to teams driving corrective action for product related issues, as well as Engineers and Technicians performing failure analysis and technical report writing. Responsibilities and Objectives: Develop and implement key performance indicators (KPIs) and quality metrics to assess and measure RMA cycle times, root cause identification rates, product quality trends, and customer experience throughout the return process. Conduct regular and systematic monitoring of customer service interactions, including phone calls, emails, chat sessions, and other communication channels. Analyze customer feedback and complaints to identify recurring issues and areas for improvement and share insights with the customer service team for proactive resolution. Identify root causes of service quality issues and work with management to implement corrective actions. Collaborate with training teams to develop and implement training programs based on identified quality improvement areas. Leverage quality monitoring tools and technologies to streamline the evaluation process. Collaborate with engineering and product development teams during New Product Introduction (NPI) to establish RMA procedures, failure modes, repair procedures, and troubleshooting protocols before product launch. Requirements: Education: Bachelor's degree strongly preferred Experience: 8+ years' experience in a management role. Preferred Qualifications: Experience with Jira and Confluence. Familiarity with Microsoft Dynamics. Experience with electronic products, including diagnostics, repair processes, and technical documentation. Location: Tallassee, Alabama Neptune Technology Group Inc. does not sponsor U.S. work authorizations for this position, including H-1B, O-1, and TN. Neptune also does not sponsor individuals in F-1 status for this role