Nerdwallet, Inc. job in San Francisco, CA or remote
At NerdWallet, we're on a mission to bring clarity to all of life's financial decisions and every great mission needs a team of exceptional Nerds. We've built an inclusive, flexible, and candid culture where you're empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well‑being, development, and ability to make an impact because when one Nerd levels up, we all do.
We're looking for a Director, User Operations to lead the transformation of NerdWallet's customer support through AI, redesigning how we resolve customer issues, scale service, and improve satisfaction.
In this role, you'll oversee both the strategic vision and day‑to‑day operations of our customer support organization, guiding it through a period of innovation and growth. You'll inherit a strong foundation with established processes, clear metrics, and a high‑performing team, and have the opportunity to elevate our support ecosystem through automation and the thoughtful application of emerging AI technologies.
You'll set direction and empower a talented group of customer service professionals and technical specialists to redefine how we deliver support. As the bridge between operational excellence and cutting‑edge AI innovation, you'll collaborate with cross‑functional partners to ensure our systems evolve in step with the business. Success will be measured through improvements in customer satisfaction, resolution times, and operational efficiency.
This role reports to the Director, Engineering.
Where you can make an impact:
Drive AI‑powered customer service strategy: Translate business goals into actionable AI roadmaps, partnering closely with your technical solutions architect to evaluate and leverage the right tools. Design intelligent customer journeys that leverage chatbots, voice AI, and automated routing to provide instant, accurate support across all NerdWallet products and services.
Use data and AI to transform operations: Empower the team to harness insights from customer interactions, AI performance metrics, and behavioral patterns to optimize and scale our support capabilities. Machine learning solutions should predict customer needs and proactively resolve issues before they escalate.
Champion technical innovation in customer service: Advance the adoption of conversational AI systems, agentic voice technology, and automated resolution workflows. Every AI innovation should maintain the human touch that makes financial guidance meaningful while scaling to serve millions of users.
Balance automation with human expertise: Ground AI innovation in a deep understanding of customer support excellence. Ensure automation strengthens the human connection at the heart of our service, with thoughtful escalation models and quality systems that guarantee complex financial questions receive the expert attention they deserve.
Collaborate cross‑functionally: Represent the User Operations org such that every new product or experience includes the right support model from the start. Stay plugged into organizational initiatives to align customer support needs with evolving business and product strategies.
Lead and develop high‑performing teams: Build, mentor, and inspire a diverse team of customer operations professionals, AI solutions specialists, and support analysts. Foster a culture of innovation, continuous learning, and customer obsession while creating career development pathways that blend service excellence with technical mastery.
Your experience:
8+ years in customer operations, support, or related functions within technology‑driven organizations, preferably in financial services or consumer‑facing products.
3+ years leading large, multi‑layered teams (10+ members through managers or technical leads), ideally spanning both operational and technical domains.
3+ years of experience driving AI and automation initiatives in customer service environments (e.g., conversational AI, chatbots, agent‑assist tools, voice AI).
Demonstrated ability to scale and optimize support operations through process improvement and data‑informed decision‑making.
Deep knowledge of customer service technologies and integrations (e.g., CRM, ticketing, and API systems such as Zendesk, Intercom, Salesforce).
Experience applying AI/ML to enhance customer service, including natural language processing, sentiment analysis, automated routing, and performance optimization.
Proficiency with analytics, experimentation, and visualization tools (e.g., Amplitude, Looker, A/B testing).
Strategic understanding of how AI‑powered service impacts the customer lifecycle - from reactive support to proactive engagement.
Strong record of delivering measurable results: improving satisfaction (NPS, CSAT, CES), reducing resolution times, and advancing operational efficiency.
Where:
This role will be remote (based in the U.S.).
We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well‑being of you and your family.
What we offer:
Work Hard, Stay Balanced (Life's a series of balancing acts, eh?)
Industry‑leading medical, dental, and vision health care plans for employees and their dependents
Rejuvenation Policy - Vacation Time Off + 11 holidays
New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
Mental health support
Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests
Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend
Work from home equipment stipend and co‑working space subsidy
Have Some Fun! (Nerds are fun, too)
Nerd‑led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
Hackathons and team events across all teams and departments
Company‑wide events like NerdLove (employee appreciation) and our annual Charity Auction
Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match
Plan for your future (And when you retire on your island, remember the little people)
401K with company match
Be the first to test and benefit from our new financial products and tools
Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
Disability and Life Insurance with employer‑paid premiums
If you are based in California, we encourage you to read this important information for California residents linked here.
NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment.
NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice.
NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E‑Verify program for all US locations. For more information, please see:
E‑Verify Participation Poster (English+Spanish/Español)
Right to Work Poster (English) / (Spanish/Español)
#LI‑Remote
#LI‑5
#LI‑DNP
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$144k-198k yearly est. 4d ago
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Senior Front-End & SEO Engineer - Remote
Nerdwallet, Inc. 4.6
Nerdwallet, Inc. job in San Francisco, CA or remote
A financial technology company in San Francisco is seeking a Senior Software Engineer to enhance their SEO and web performance initiatives. This role emphasizes front-end development with elements of back-end engineering, enabling scalable, user-friendly applications. The ideal candidate has over 5 years of experience in software engineering, expertise in modern frameworks, and a commitment to mentoring others. The company offers competitive benefits and supports a remote work model in the U.S.
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$102k-141k yearly est. 2d ago
Insurance Partnerships Growth Lead (Remote)
Nerdwallet, Inc. 4.6
Nerdwallet, Inc. job in San Francisco, CA or remote
A financial services organization is seeking a Business Development Lead to enhance its partner ecosystem in the insurance sector. The role includes developing high-impact partnerships, driving revenue growth, and collaborating with cross-functional teams to spearhead innovative business initiatives. Ideal candidates have over 6 years in B2B partnerships, especially within the insurance industry, with skills in strategic thinking and exceptional communication. Remote work is supported, emphasizing a culture focused on professional growth and well-being.
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$114k-155k yearly est. 1d ago
Senior Director, Product Management (Data)
Nerdwallet, Inc. 4.6
Nerdwallet, Inc. job in San Francisco, CA or remote
At NerdWallet, we're on a mission to bring clarity to all of life's financial decisions and every great mission needs a team of exceptional Nerds. We've built an inclusive, flexible, and candid culture where you're empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well‑being, development, and ability to make an impact because when one Nerd levels up, we all do.
The Senior Director, Product Management (Data) leads the vision, strategy, and execution for the company's data products and platform capabilities. This role drives how data is collected, transformed, governed, activated, and leveraged across the organization to power exceptional fintech experiences. They oversee multiple product teams and partner closely with engineering, analytics, design, and business stakeholders to build a scalable, trusted, and innovative data ecosystem.
This leader ensures that the company's data foundation enables personalization, operational excellence, regulatory compliance, and long‑term competitive advantage-ultimately supporting financial empowerment for consumers and measurable impact for the business.
The Senior Director, Product Management (Data) defines the strategic direction for all data products-including data infrastructure, governance, machine learning enablement, and data‑driven consumer experiences. They build and lead high‑performing product teams, ensuring that roadmaps are aligned to company priorities and executed with excellence. This role is responsible for championing data quality, accessibility, and responsible use across the organization while fostering a culture of experimentation and continuous improvement.
This role reports to the VP, Data & Analytics.
Where you can make an impact:
Set the long‑term vision and strategy for the company's data platform and data products, ensuring alignment with organizational goals and customer needs.
Lead, mentor, and develop multiple product teams within the data domain, fostering collaboration, clarity, and ownership.
Build and scale data capabilities-including data pipelines, governance frameworks, metadata systems, and ML/AI platforms that power fintech products and internal operations.
Collaborate with engineering, analytics, design, marketing, compliance, and executive leadership to drive data‑led initiatives across the company.
Translate regulatory, privacy, and security requirements into scalable data solutions that meet fintech industry standards.
Champion responsible data practices, ensuring accuracy, quality, and ethical usage across the organization.
Partner with cross‑functional teams to define data metrics, KPIs, and success outcomes for both platform and user‑facing features.
Communicate product direction, roadmap progress, and key decisions to leadership, stakeholders, and company‑wide forums.
Drive innovation and experimentation by encouraging rapid iteration, A/B testing, and model‑driven product design.
Evaluate emerging technologies, vendors, and industry trends to guide long‑term data strategy and investments.
Your experience:
Experience: 12+ years in product management, with at least 5 years leading product teams and 3+ years managing data‑focused or platform product areas.
Proven success owning large‑scale data platforms, data infrastructure, or ML/AI product roadmaps in fintech or technology organizations.
Deep understanding of data architecture, governance, pipelines, analytics workflows, and cloud‑based data ecosystems.
Strong track record building and scaling teams, defining org structures, and mentoring senior PMs.
Exceptional communication, leadership, and stakeholder management skills, including experience influencing at the executive level.
Demonstrated ability to set vision while driving clarity and execution across complex, cross‑functional programs.
Expertise in data‑driven decision‑making, experimentation, and product analytics.
Solid understanding of regulatory requirements relevant to fintech data (e.g., privacy laws, security standards, data residency).
Preferred Qualifications:
Advanced degree in computer science, data science, business, or related field.
Experience building or integrating ML‑driven consumer products.
Familiarity with financial data ecosystems, APIs, partner integrations, and identity verification systems.
Proven ability to manage multimillion‑dollar portfolios and vendor relationships.
Demonstrated success leading data modernization or cloud migration initiatives.
Experience developing org‑wide data strategies or governance frameworks at scale.
Strong background in customer‑centric design, experimentation platforms, and personalization engines.
Where:
This role will be remote (based in the U.S.).
We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well‑being of you and your family.
What we offer:
Work Hard, Stay Balanced (Life's a series of balancing acts, eh?)
Industry‑leading medical, dental, and vision health care plans for employees and their dependents
Rejuvenation Policy - Flexible Vacation Time Off + 11 holidays + holiday company shutdown
New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
Mental health support
Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests
Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend)
Work from home equipment stipend and co‑working space subsidy (Only remote Nerds are eligible for these stipends)
Have Some Fun! (Nerds are fun, too)
Nerd‑led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
Hackathons and team events across all teams and departments
Company‑wide events like NerdLove (employee appreciation) and our annual Charity Auction
Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match
Plan for your future (And when you retire on your island, remember the little people)
401K with 4% company match
Be the first to test and benefit from our new financial products and tools
Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
Disability and Life Insurance with employer‑paid premiums
If you are based in California, we encourage you to read this important information for California residents linked here.
NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment.
NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice.
NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E‑Verify program for all US locations. For more information, please see:
E-Verify Participation Poster (English+Spanish/Español)
Right to Work Poster (English) / (Spanish/Español)
#LI-DNI
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$215k-294k yearly est. 5d ago
Lead IT Auditor
Lendingclub 4.6
San Francisco, CA job
### Current Employees of LendingClub: Please apply via your internal Workday AccountLendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!## ## About the RoleThe LendingClub Internal Audit (LCIA) Team provides independent, objective assurance, and consulting services. As a business partner, LCIA helps the Company accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes. Given the growth of the organization and increasing expectations of the internal audit function, we are looking to expand our team. We seek an objective, highly skilled Lead IT Auditor who will thrive in a fast-paced environment and adapt easily to change. In this role, the candidate will bring internal audit and financial services experiences to deliver audit assurance and to help innovate the function's methods, tools, and assurance capabilities.## ## What You'll Do* Conduct low to moderate complexity audit work with limited management oversight* Identify scope to assess and evaluate risks within an end-to-end process to develop a risk-based audit scope and test plan* Review and document audit procedures that meet the standards of the Institute of Internal Auditors (IIA)* Proactively lead, mentor, and coach throughout audit execution* Validate or review final issue remediation actions* Effectively coach, guide, and mentor audit team members throughout the audit process* Gain agreement with the business on the root cause of issues and appropriate corrective actions while maintaining a positive relationship and independence. Additionally, monitor management's progress on remediation activities* Stay up to date with new audit standards, regulations, and industry trends and share information with the broader team## ## **About You*** 5+ years of internal IT audit or related experience* A Bachelor's degree or higher in IT, MIS, CS, or related field of study; or equivalent work experience* Ability to obtain or currently hold one or more of the following certifications: CIA, CISA, CPA, CAMS, or CRCM* Experience with evaluating the design and effectiveness of IT controls related to applications, databases, networks, cloud services (e.g., Azure, AWS), and cybersecurity programs* Strong knowledge of banking regulations and IT risk frameworks (e.g., FFIEC, COBIT, NIST, ISO 27001)* Working knowledge with Audit Management Tools/Systems (e.g., AuditBoard, Workiva, MetricStream, etc.)* Can lead a collaborative audit team to execute lower complexity engagements* Strong attention to detail, excellent organizational skills, and ability to manage multiple tasks* Ability to consistently apply knowledge/concepts and feedback to new audits* Demonstrates strong working knowledge of audit and risk methodologies and testing techniques* Demonstrates strong analytical (including data analytics skills within Excel) and critical thinking skills to solve problems of low to moderate complexity* Strong verbal, written communication, and interpersonal skills* Working knowledge of audit and risk management concepts, including the assessment of risk and testing techniques* Ability to explain moderately complex areas and concerns clearly and concisely**Work Location** San Francisco We are currently working a hybrid schedule and our teams are in-office Tuesdays, Wednesdays, and Thursdays. **Time Zone Requirements** Primarily PT **Travel Requirements** If you need to travel for work, LendingClub will cover your travel related expenses. **Compensation** The target base salary range for this position is 125,000-145,000. The position is also eligible to receive a bonus (which is based on company performance, employee performance and eligible earnings), equity**,**and benefits. Our salary ranges, other compensation and benefits offered are determined by role, experience level and location. We're creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more. #LI-Hybrid #LI-AW1LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.
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$101k-133k yearly est. 4d ago
Lead Data Analyst
Nerdwallet, Inc. 4.6
Nerdwallet, Inc. job in San Francisco, CA or remote
The Lead Data Analyst is a high-impact role responsible for shaping strategy and driving execution of advanced analytics across product, business, and platform domains. With a broad sphere of influence, this role owns highly complex initiatives, mentors cross-functional teams, and steers the Analytics & BI function toward scalable, data-driven decision-making. The Lead functions as a technical expert, strategic thinker, and organizational bridge-builder.
As a Lead thought leader within Analytics, the Lead Data Analyst drives roadmap alignment, introduces innovative measurement strategies, and oversees development of analytics capabilities across teams. This role works closely with stakeholders to diagnose challenges, design solutions, and deliver high-leverage insights. They serve as a multiplier for analytics effectiveness through influence, enablement, and cross-org partnership.
Where you can make an impact:
Lead end-to-end delivery of strategic analytics programs spanning multiple teams or business domains.
Architect scalable and reusable analytics solutions, including data pipelines, semantic models, and KPI frameworks.
Design and evangelize measurement strategies that drive alignment on goals and performance metrics.
Guide business-critical decision-making with deep, proactive insights using SQL, Looker, and statistical modeling.
Serve as an expert advisor to executives and senior leaders on data strategy and analytics capabilities.
Influence cross-functional partners to prioritize and integrate data-informed decision-making across initiatives.
Drive the evolution of internal analytics infrastructure, standards, and governance.
Coach and mentor analysts across teams; lead communities of practice and best-in-class knowledge sharing.
Represent the Analytics function in cross-org strategic planning and OKR development.
Your experience:
5+ years of progressively senior experience in data analytics, BI, or data science.
Demonstrated ability to lead large-scale, cross-functional analytics initiatives with measurable business impact.
Advanced SQL fluency and strong experience with Looker (or similar BI platforms) at the data modeling layer.
Deep expertise in analytics architecture: reusable pipelines, event taxonomies, semantic layers, KPI governance.
Strong track record in designing and implementing enterprise-wide measurement and experimentation strategies.
Strategic thinking and business acumen: ability to connect high-level objectives with tactical data execution.
Skilled at navigating ambiguity and setting direction for others in complex, fast-paced environments.
Highly effective communicator and influencer, including at the executive level.
Strong mentoring and leadership presence; builds capability through coaching, feedback, and enablement.
Embodies self-awareness, resilience, and thoughtfulness in interpersonal dynamics.
Preferred Qualifications:
Experience operating in platform analytics, data governance, or embedded enterprise analytics roles.
Proficiency in Python or R for statistical modeling or automation.
Experience with dbt, Airflow, or similar tools for data pipeline development and orchestration.
Familiarity with causal inference, machine learning, or advanced forecasting methods.
Track record of leading change management or transformation efforts within data organizations.
Where:
This role will be remote (based in the U.S.).
We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family.
What we offer:
Work Hard, Stay Balanced (Life's a series of balancing acts, eh?)
Industry-leading medical, dental, and vision health care plans for employees and their dependents
Rejuvenation Policy - Vacation Time Off + 11 holidays
New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
Mental health support
Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests
Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend
Work from home equipment stipend and co-working space subsidy
Have Some Fun! (Nerds are fun, too)
Nerd-led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
Hackathons and team events across all teams and departments
Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction
Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match
Plan for your future (And when you retire on your island, remember the little people)
401K with company match
Be the first to test and benefit from our new financial products and tools
Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
Disability and Life Insurance with employer-paid premiums
If you are based in California, we encourage you to read this important information for California residents linked here.
NerdWallet is committed to pursuing a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment.
NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice.
NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see:
E-Verify Participation Poster (English+Spanish/Español)
Right to Work Poster (English) /(Spanish/Español)
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$125k-164k yearly est. 3d ago
Head of Customer Experience
Credit Karma 4.5
Mountain View, CA job
Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* - all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.
*Banking services provided by MVB Bank, Inc., Member FDIC
Join Intuit Credit Karma's Consumer Group and lead the customer experience vision for Credit Karma Money, a key product within our ecosystem. We're looking for a passionate and strategic Senior Director to own the end-to-end member journey. You'll define a world-class experience that not only delights our users but also drives tangible business outcomes. You'll lead a talented team, partner with product and engineering leaders, and leverage data to solve customer pain points and create frictionless, valuable experiences.
What you'll do:
Elevate the Experience: Define and execute a bold customer experience strategy for Credit Karma Money, translating our vision into a roadmap that aligns with Intuit's broader goals.
Lead with Impact: Coach, mentor, and inspire a high-performing team of CX professionals, fostering a culture of ownership and customer obsession.
Uncover Insights: Dive deep into customer data-both qualitative and quantitative-to map the member journey, identify key opportunities, and champion initiatives that drive measurable improvements.
Drive Collaboration: Act as the voice of the customer, partnering with Product, Engineering, Marketing, and Operations to ensure every touchpoint is cohesive and exceptional.
Measure Success: Define and track critical CX metrics (like NPS and CSAT), using these insights to report on the business impact of your team's work and inform future strategy.
Innovate and Adapt: Stay on top of emerging CX trends and technologies, experimenting with new approaches to keep our experiences at the forefront of the FinTech space.
What we are looking for:
A seasoned leader with 10+ years of experience in customer experience, product management, or a related field, including at least 5 years in a senior leadership role.
Proven experience in a highly regulated industry like FinTech or financial services, where you've successfully navigated complex challenges.
A strong track record of building and leading successful teams that have driven significant improvements in customer satisfaction and loyalty.
Exceptional analytical skills-you don't just look at data; you tell a story with it and turn insights into action.
A compelling communicator who can influence and build strong relationships with stakeholders at all levels.
Hands-on experience with customer feedback platforms, CRM systems, and data analytics tools.
A genuine passion for the customer and a deep-seated belief that great experiences are a competitive advantage.
Pay Transparency Notice:
Credit Karma's mission of championing financial progress for all starts from within. That's why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It's all part of a more comprehensive DEI strategy that helps level the playing field. The base salary range for this role is $321,000 - 350,000 plus equity and benefits.
Benefits include:
Medical and Dental Coverage
Retirement Plan
Commuter Benefits
Wellness perks
Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
Education Perks
Paid Gift Week in December
Equal Employment Opportunity:
Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.
Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We've worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.
Privacy Policies:
Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:
US Job Applicant Privacy Notice
UK Job Applicant Privacy Notice
India Job Applicant Privacy Notice
$321k-350k yearly Auto-Apply 21h ago
Senior Backend Engineer - Java & Cloud Lead
Lendingclub 4.6
San Francisco, CA job
A leading digital marketplace bank in San Francisco is looking for a Lead Software Engineer to help transform banking. In this role, you will lead engineering initiatives, mentor team members, and ensure the delivery of high-quality software. The ideal candidate has over 8 years of experience, particularly in Java applications and agile development. Additionally, you will work in a hybrid model, fostering collaboration within the team while providing innovative solutions. A competitive compensation and benefits package is included.
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$127k-164k yearly est. 1d ago
Community & Events Manager
IVP 4.4
Hayward, CA job
IVP helps breakout companies grow into enduring market leaders. With a 40+ year record of supercharging growth and more than 130 IPOs, IVP has partnered with over 400 companies, including Coinbase, Crowdstrike, Datadog, DeepL, Discord, Dropbox, Chainguard, Glean, Grammarly, HashiCorp, Klarna, Perplexity, Pigment, Slack, Snap, and Abridge. As trusted allies, IVP helps founders and CEOs meet the challenge of leading rapidly growing companies. The firm concentrates on five sectors: Infrastructure, SaaS, Digital Health, Consumer, and Fintech. IVP is currently investing out of its 18th flagship fund - a $1.6 billion pool of capital that will be deployed with discipline over the next few years. IVP's investment philosophy is focused and proven. We typically make about 10 investments annually in the highest-growth technology companies and are known for rigorous diligence and excellence in company building. The firm accompanies undaunted founders on the path to extraordinary outcomes. IVP focuses on the U.S. and Europe and has hubs in San Francisco, Silicon Valley, and London.
Role Description
The new team member on the Community and Events Team will play a pivotal role in IVP's next chapter of growth - advancing the firm's ambition to be the trusted partner to the 10 most consequential technology companies that emerge each year. Reporting to Tiko Robertson, Head of Events, this role will design and deliver experiences that embody IVP's brand of substance and soul: elite yet connected, bold yet deeply human and practical.
Events are central to IVP's marketing strategy - convening and building community and connectivity that supercharge growth for portfolio companies and strengthen relationships with prospects, LPs, and talent.
Primary Responsibilities and Approximate Time Allocation
Event Strategy, Design & Execution - 60%
Lead end-to-end planning and execution of IVP's flagship and community events, including Signature Events in one or two primary categories.
Align within the three-person Events team, with each member owning key internal constituents and external target audiences. Some categories may be shared between two team members. Final alignment for 2026 will be determined collaboratively by the Events team, and Blair Shane, IVP's CMO, to ensure the most effective coverage and outcomes.
Target audience and internal customer categories include:
Talent events and functional collectives
Customer Development events
LP events
CEO events
Early-stage investor events
Internal employee events
Partner with Marketing leadership to evolve events into high-impact brand experiences that reinforce IVP's reputation for originality and excellence - embracing the firm's “never do the same thing twice” mindset.
Co-champion experience design - from concept development, venue selection and negotiation, audience curation and invitation, to content creation, investor enablement, and flawless on-site execution - ensuring alignment with IVP's elite, forward-looking aesthetic.
Manage budgets, vendors, timelines, invites, internal communications and production, maintaining both operational precision and creative innovation.
Measure event outcomes, lead post-event debriefs, and continually refine strategies to optimize engagement, satisfaction, and ROI.
Success will look like:
Every event feels bespoke, polished, and purpose-driven - reinforcing IVP's stature and community.
Attendees clear their calendars to attend; events inspire genuine FOMO.
Stakeholders consistently describe event execution as frictionless, high-impact, and unmissable.
Attendance and feedback demonstrate clear value through pipeline impact, audience referenceability, and company-building outcomes.
Cross-Functional Partner Collaboration - 20%
Take ownership of one to two target audience segments (e.g., Talent Collectives, Customer Development, LPs, CEOs, Employees, or Early-Stage Ecosystem).
Collaborate with key partners across IVP, including:
IR & Capital Formation
Talent
The newly created Customer Development function
HR
Investors
External partners/co-hosts as needed
Design events that advance each department's strategic goals and strengthen the firm's collective impact.
Serve as a trusted, proactive partner who ensures every event ladders up to IVP's broader brand narrative and delivers measurable results.
Reduce friction and workload for internal stakeholders by providing seamless project management, event communications management, and creative leadership.
Enable internal partners to focus on high-value priorities while helping their teams and audiences succeed.
Success will look like:
Cross-functional partners view the Events team as strategic, reliable, and additive.
Events meaningfully advance the firm's relationships and business goals across key audiences.
Collaboration is marked by clarity, trust, and efficiency.
Advancing Community & Events Expertise and Team Leverage - 20%
Contribute to the team's shared expertise model, leading or co-leading in one or more of the following areas:
Event technology
Venue negotiation and contracting
Experience development and creative production
Content, speaker, and programming strategy
Build and maintain scalable systems for planning, tracking, and execution to ensure consistency and excellence across all events.
Foster collaboration, innovation, continuous improvement, and positive energy within the team.
Success will look like:
Each team member is aligned to a target audience and area of expertise, driving accountability and efficiency.
Shared learnings and systems elevate the quality and creativity of all IVP events.
The Events team operates with cohesion, momentum, and a clear sense of shared purpose to effectively scale in lock-step with key partners
Ideal Candidate Profile
~10 years of experience in event strategy, production, or experiential marketing within high-performance organizations (hospitality, venture capital, technology, or luxury brands preferred).
Proven track record of designing and executing sophisticated, high-impact events for executive audiences.
Familiarity, aptitude and ease with modern event technology, CRMs, and AI tools.
Passion for exceptional customer service; calm under pressure and thrives in dynamic environments.
Proactive and agile - anticipates challenges and finds elegant, efficient solutions.
Curious to understand target audiences and design experiences that motivate and inspire them.
Up to date on venues, activities, and content that meet and exceed audience expectations.
Strong vendor negotiation, logistics, and budget management skills.
Excellent communicator with the presence to influence and engage senior investors and executives.
Creative thinker with impeccable taste and attention to detail; provides clear creative direction and constructive feedback.
Collaborative, resourceful, grounded, and discreet; operates with sound judgment and maturity.
$92k-120k yearly est. 1d ago
Senior SEO Product Manager - Growth for Fintech (Remote)
Nerdwallet, Inc. 4.6
Nerdwallet, Inc. job in San Francisco, CA or remote
A leading financial technology company is seeking a Senior Product Manager for SEO to enhance its organic audience growth. The ideal candidate will drive product strategy, work cross-functionally, and ensure impactful user experiences. With a strong fintech background, this fully remote position offers industry-leading benefits, including flexible leave and wellness stipends. Candidates should have a passion for delivering meaningful product innovations and a drive for converting data insights into actions.
#J-18808-Ljbffr
$209k-284k yearly est. 1d ago
Senior Backend & Data Systems Engineer - Remote
Nerdwallet, Inc. 4.6
Nerdwallet, Inc. job in San Francisco, CA or remote
A technology company is seeking a Senior Software Engineer based in California. You will play a pivotal role in designing scalable software systems, leading projects, and mentoring junior developers. Your responsibilities include optimizing existing code, implementing innovative solutions, and collaborating with cross-functional teams. Candidates should have a minimum of 5 years in software engineering focusing on backend development, with proficiency in multiple programming languages and a Bachelor's degree in a relevant field. The position offers remote work flexibility and industry-leading benefits.
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$142k-182k yearly est. 5d ago
CX Consumer Senior Program Lead
Coinbase 4.2
Sacramento, CA job
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. We eliminate pain points, empower customers via self-service, and optimize support interactions to deliver an effortless experience. The CX Programs team leads strategy, planning, and execution for the Global Customer Success & Trust (GCST) organization, working at the intersection of product and support to transform the customer experience.
We're hiring a Senior Program Lead, a pivotal role focused on ensuring Coinbase customers have a seamless experience navigating risk and payment-related issues by reducing friction, improving support quality, and driving automation that balances customer needs with protecting the business.
*What you'll be doing (ie. job duties):*
* Lead Coinbase's CX risk and payment program as an individual contributor, owning the strategy and program management of our customer experience with risk and payments related problems.
* Build and operationalize a long-term strategy for risk based on customer feedback and VOC, including engagement models, deflection pathways, and feedback loops to product teams.
* Develop and implement strategies to optimize customer service operations and drive continuous improvement
* Collaborate with various cross-functional teams, including (but not limited to) Operations, Product, Tooling, Analytics, Knowledge Management, Training and Workforce Management
* Act with urgency to ensure priority items are progressed through having a bias for action and focusing on the 20% of work that will get 80% of the impact
* Identify and analyze data, customer feedback and trends to identify areas for improvement and implement corrective actions
* Stay up to date on industry trends, best practices and emerging technologies to drive innovation in CX Operations and Product
* Develop and deliver proposals and presentations to stakeholders, providing insights on operational performance and CX opportunities
* Manage cross functional partnerships and insights from customers in risk and payments program areas
*What we look for in you (ie. job requirements):*
* Experience with customer experience or support programs at an enterprise-scale company.
* 5+ years in program management, customer experience, or product operations roles, with direct hands-on experience driving support strategy.
* Proven ability to lead cross-functional programs with product, CX, and XFN stakeholders.
* Track record of building or evolving programs that directly drove measurable business impact in areas like customer sentiment, issue deflection, or reputation management.
* Strong execution skills-comfortable balancing strategic leadership with direct ownership of high-priority social initiatives.
* Data-driven decision-maker with experience defining KPIs and partnering closely with analytics to measure social engagement and sentiment.
* Skilled communicator with executive presence and the ability to influence at all levels, particularly in navigating public-facing interactions.
*Nice to haves:*
* Experience in a risk or regulatory environment
* Experience implementing or scaling LLM-based tools in customer support (e.g., contact attribution, automation, or sentiment analysis)
* Proven track record of building executive-level reporting that ties agent performance to business outcomes like CSAT, sentiment, and contact deflection.
* Familiarity with Lean or Six Sigma methodologies
* Previous experience in Tech, Crypto, Finance or Fintech
* Advanced understanding of Google Apps, Looker, JIRA or Salesforce
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$124,780-$146,800 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
$124.8k-146.8k yearly 60d+ ago
Product Design Intern
Coinbase 4.2
Oakland, CA job
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
This is a 12-week internship during summer 2026.
Coinbase is seeking interns to join our Product Design team to understand user needs for existing products like Coinbase.com, Prime, Wallet, etc. You will contribute to unique, large scale, highly complex product problems. You will help researchers, designers, and product managers craft thoughtful experiences to help enable all people to engage with the crypto economy. You don't need to be an expert on cryptocurrency to join us-we welcome folks at many different moments in their cryptocurrency journey. We only ask that you have a basic knowledge of cryptocurrency and Coinbase's role in it, and an interest in learning more.
*What you'll be doing (ie. job duties):*
* Work on a product design project with a product team and coaching from an intern manager to turn a product idea into a tangible user experience across mobile and/or web platforms
* Engage in group Design critiques to improve and get feedback on your work
* Apply problem-solving skills and learn new methods of design thinking and human-centered approaches to solve complex and ambiguous problems
* Craft and prototype visually polished experiences to socialize your solutions and work closely with engineering to implement a final solution
*What we look for in you (ie. job requirements):*
* Some experience using computer programs to design (like Figma or Sketch)
* Enjoy thinking about how people interact with products and building experiences that users love
* Self-motivated and committed to personal growth
* Approach problems with positive energy
*Nice to haves:*
* Currently pursuing a degree or certificate in a design-related field or pursuing a design extracurricular while enrolled in a Bachelors program
* Experience with or excited to learn about crypto
Job #: GETR00D26
*Pay Transparency Notice:*Depending on your work location, the target hourly rate for this position can range as detailed below.
Hourly Rate:
$60-$60 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
$60-60 hourly 60d+ ago
Associate Product Manager Intern
Coinbase 4.2
San Francisco, CA job
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
This is a 12-week internship during summer 2026.
As an Associate Product Manager Intern at Coinbase you'll be responsible for driving the development of innovative products that align with our mission to create an open financial system. You'll work cross-functionally with engineering, design, and business teams to define product strategies, prioritize roadmaps, and deliver impactful solutions that meet customer needs. With a strong focus on data-driven decision-making, customer insights, and emerging trends in crypto and blockchain, you'll help ensure Coinbase remains at the forefront of the industry while delivering exceptional user experiences.
You will have the opportunity to specify your top team choice within the *Product Group org (Base, Developer, Consumer, Institutional, Platform)* or the *Core Group org (EAA)*. Please carefully review the team descriptions below and select one team that best aligns with your interests and goals, as your application will be primarily considered for.
*Product Group Teams (internship location = San Francisco):*
* *Base* is a leading Ethereum Layer 2 blockchain incubated within Coinbase, built on the open-source OP Stack in collaboration with Optimism. It's secure, low-cost, and developer-friendly, designed to scale the crypto economy. Base is also an app (formerly Coinbase Wallet) crafted to bring the world onchain with payments, trading, social feed, messaging, and more. As a Base PM Intern, you'll create seamless integrations and builder tools that connect developers to 108M+ users and $100B+ in assets.
* *Consumer* is building the easiest and fastest way to access crypto through the Coinbase retail app. With a focus on becoming the #1 self-custody wallet, our products include the Coinbase app, advanced trade, dApps, and staking-paving the way for the future of Onchain.
* *Developer *team brings Coinbase's trusted crypto infrastructure to any business, anywhere with developer tools across payments, trading, wallets, stablecoins, and other onchain tools. It ships simple and secure APIs and SDKs to bring a million builders onchain. Join us to work on cutting-edge technology and shape the future of crypto development.
* *Institutional *powers Coinbase's business for thousands of large financial institutions, enabling secure custody of digital assets and participation in the crypto economy. From staking and governance to Onchain gateways, we build scalable platforms, cutting-edge crypto technologies, and user-friendly interfaces across web, mobile, and browser extensions.
* *Platform *creates the scalable, compliant, and trusted systems that underpin Coinbase's products, ensuring a seamless and high-quality experience for users. With teams like Identity, FinHub, and Payments, Platform PM Interns work on foundational systems that maximize efficiency, enable innovation across the company, and leverage machine learning to drive intelligent automation and decision-making.
*Core Business Teams (internship location = New York City):*
* *Enterprise Applications and Architecture (EAA) *defines the strategy and roadmap for internal platforms that enhance both user and employee experiences. They deliver tools such as HR platforms and compliance solutions to improve efficiency and scalability, leveraging automation and innovation to streamline workflows and boost productivity.
*Responsibilities (job duties for both tracks):*
* Define product requirements and collaborate with a cross-functional team to execute product launches.
* Own a key area of Coinbase's business and leverage user research, market insights, and data to build a forward looking strategy and roadmap.
* Develop and execute a product strategy that delivers the highest impact to your team, working closely with stakeholders to set goals.
* Maintain a customer-centric focus by conducting user research, upholding product excellence, and analyzing user feedback and metrics to guide product innovation.
* Set success metrics for launches and analyze results throughout various stages to guide product development decisions.
* Become an expert in Coinbase's strategic and competitive position in the onchain ecosystem and develop a well-rounded understanding of onchain use cases (payments, trading, DeFi, social, infrastructure, etc.).
*What we look for in you (job requirements):*
* Currently pursuing a bachelor's degree in Business, Computer Science, Electrical Engineering, Economics, Math, Product Management, or other related disciplines.
* Strong analytical, communication, and problem-solving abilities. Quantitative aptitude and interest in systems-thinking and scaling processes.
* Passion for product management, technology, and customer-focused solutions.
* Entrepreneurial and adaptable in fast-paced environments.
* Experience with usability testing or user-centered design.
*Nice to haves:*
* Basic understanding of cryptocurrency, blockchain, or a strong interest in learning about the space.
* Previous experience in product management.
Job #: GETR00PM26
*Pay Transparency Notice:*Depending on your work location, the target hourly rate for this position can range as detailed below.
Hourly Rate:
$55-$55 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
$55-55 hourly 60d+ ago
Lifecycle Marketing Data Scientist - Campaigns & Modeling
Wealthfront Corporation 4.6
Palo Alto, CA job
A leading financial technology company in Palo Alto seeks a Data Scientist to join its Lifecycle Marketing team. The role involves maximizing lead conversion and optimizing client engagement through personalized campaigns. Ideal candidates should have a Masters or PhD and 4-8+ years of experience, with strong skills in Python, SQL, and Statistics. This position offers a salary range of $164,000 - $184,000, plus benefits including medical, vision, and professional development.
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$164k-184k yearly 1d ago
Director, Decision Risk Infrastructure
Lendingclub 4.6
San Francisco, CA job
Work with the Team Managers to flawlessly deliver (implement) the BAU policies and models on the Decision Infrastructure for multiple Portfolios Oversee the Offshore contract team, key role recruitment and amplify operational efficiencies Exceptional cross-functional collaboration skills to drive alignment and achieve organizational goals Outstanding communication and negotiation skills, with the ability to influence stakeholders at all levels Experience navigating a fast-paced, ambiguous and evolving environment that requires constant problem-solving in complex technical areas and resolving of issues with optimal outcomes aligned with the business goals Executive presence with strategic mindset, ability to think big-picture with long-term goal while also being laser-focused on tactical execution and operational efficiency Bachelor's degree or higher in Computer Science, Information Technology, Business Administration, Management, or related field; or equivalent work experience**Work Location** San Francisco The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role's team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role's success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level. **Time Zone Requirements** Primarily PT While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary. **Travel Requirements** As needed travel to LendingClub offices and/or other locations, as needed. **Compensation** The target base salary range for this position is 210,000-245,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub's Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings). We're creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more. #LI-Hybrid #LI-HB1
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$165k-229k yearly est. 1d ago
Loan Processor
Wealthfront 4.6
Remote job
Wealthfront is seeking a mortgage loan processor to join our team as we build and scale our mortgage lending operations. As a key player on the team you will leverage your expertise to work with existing Wealthfront clients providing excellent service and guiding them through the process with the support of our innovative technology and tools. This position offers an exciting opportunity to be a part of a cutting-edge team in a rapidly growing environment. Responsibilities
Reviews loan file and gathers any items needed for final loan approval
Liaison between all operational and sales departments in the transaction
Orders supporting documentation
Evaluates loan applications for reasonableness and, if needed, escalates files for further evaluation
Prioritizes daily workload to ensure a delightful client experience
Manages a full pipeline of assigned loans, driving files from disclosures signed through closing.
Excellent client communication skills
Communicates with third party vendors throughout the loan process to finalize the application
Ensures adherence to investor and regulatory guidelines
Proactively maintain loan pipeline, tasks and objectives
Adopts Company values in work behaviors, decision making, contributions and interpersonal interactions.
Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance, accountability, diversity and inclusion, flexibility, continuous development, collaboration, creativity and fun
Expertise
Customer-focused, business-centric, and team-oriented mindset; relentlessly passionate about finding and completing valuable work
Strong working knowledge of Federal and state regulations including TRID and HMDA
Deep understanding of mortgage loan products and underwriting guidelines
Self-driven with the ability to work independently and collaboratively
Excellent organizational skills, able to set and meet deadlines in a high paced environment
Demonstrated ability to communicate effectively and influence positive outcomes at all levels of an organization
Intellectually curious and interested in applying technology to enhance business processes
Prior experience in retail mortgage loan processing
Excellent communication skills focusing on both internal and external communications
Openness to adapting to industry changes
Requirements
2+ years mortgage processing experience in a retail environment
Mortgage Loan Originator License, Company will sponsor for the right candidate
Knowledge of Conventional Conforming and Jumbo guidelines
Experience in the non-delegated space
Understanding of state and federal lending regulations
Extensive knowledge and understanding of customer service and intrapersonal best practices
Estimated annual salary range: $56,000 - $70,000 plus Equity and a discretionary bonus.
Benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more!
About Wealthfront
Here at Wealthfront, our mission is to create a financial system that favors people, not institutions. We do this by leveraging technology to build powerful, low-cost, and easy-to-use financial products that help modern investors grow and manage their money.
We started with the ambition to transform the investment advisory business. By automating strategies typically reserved for the wealthy, we unlocked access to high quality investment advice for a digitally-native generation that was underserved by traditional institutions. Since then, we've expanded to a full suite of products designed to help our clients turn their savings into long-term wealth, including:
• A Cash Account that, through our partner banks, offers one of the highest annual percentage yields on uninvested cash in the industry, while providing instant and secure access to your money with no account fees and a full suite of checking features.
• A zero-commission Stock Investing Account with 50+ handpicked collections that help DIY investors discover new companies and make smarter investing decisions.
• Multiple automated investing portfolios designed to unlock tax savings through sophisticated strategies like fixed income, tax-loss harvesting, and direct indexing-which we offer at industry-leading low costs and accessible minimums.
Our award-winning products have attracted over 1 million clients who trust us with more than $90 billion of their hard earned savings-and we're far from done. If you're inspired to help us reshape the financial industry as we create our next chapter, let's talk!
For more information please visit ********************** are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please review our candidate privacy notice.
Disclosures: All investing involves risk, including the possible loss of principal. Tax-Loss Harvesting benefits vary depending on the client's entire tax and investment profile. Wealthfront doesn't provide tax advice. The Cash Account is offered by Wealthfront Brokerage LLC (“Wealthfront Brokerage”), Member of FINRA/SIPC. Wealthfront Brokerage is not a bank. We convey funds to partner banks who accept and maintain deposits, provide the variable interest rate, and provide access to FDIC pass-through insurance. Investment management and advisory services-which are not FDIC insured-are provided by Wealthfront Advisers LLC (“Wealthfront Advisers”), an SEC-registered investment adviser. The checking features offered in the Wealthfront Cash Account are provided by Green Dot Bank, Member FDIC. Fees and Eligibility requirements may apply to certain checking features, please see the Deposit Account Agreement for details.
By “award-winning products”, please refer to *************************** for more information. Wealthfront Corporation oversees Total Client Assets and Trusted Clients through Wealthfront Advisers and Wealthfront Brokerage. Wealthfront Advisers and Wealthfront Brokerage are wholly owned subsidiaries of Wealthfront Corporation.
$56k-70k yearly Auto-Apply 60d+ ago
Technical Account Manager
Coinbase 4.2
Oakland, CA job
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
Coinbase is looking for a Technical Account Manager (TAM) to cultivate and expand technical relationships, implementations, and integrations with Coinbase Institutional clients and platforms. TAMs collaborate closely with Coinbase's Sales, Account Management, Product, Support, and Engineering teams to guarantee that Coinbase's offerings consistently meet and surpass client expectations.
As the trusted technical Advisor to Coinbase customers, the TAM is responsible for the health & growth of Coinbase technology and integrations within their book of clients. Also the TAM serves as the point of contact for technical service escalations.
The TAM is accountable for developing and reinforcing strong and effective external and internal client relationships, particularly with key stakeholders and decision makers. The launch and testing of new products and services rely on the trusted relationships developed by the TAM.
*What you'll be doing (ie. job duties):*
* *Client Relationship & Growth:*
* Own all technical and product initiatives for assigned accounts, working with Sales and Account Managers to ensure client retention and increase enterprise account penetration.
* Maintain relationships with 50+ clients to provide comprehensive Tier 1-3 coverage.
* Collaborate with Account Managers to map account structures, identify decision-makers, and establish technical operation touch points.
* *Product Advocacy & Development:*
* Gather product requirements from customers and champion these within Coinbase Product and Engineering teams.
* Work closely with product teams to provide customers with product roadmap updates.
* Develop scalable tactical and strategic solutions to address clients' technical needs and gaps.
* Build a deep understanding of customer environments and operational constraints, ensuring customer configurations are documented and integrated into the product development lifecycle.
* *Implementation & Support:*
* Work with assigned accounts to establish well-defined technical and business processes for both cloud and on-premise deployments.
* Coordinate go-to-market strategies for new product features to optimize the customer experience.
* Provide detailed reviews of operational performance, metrics, and service disruptions to both management and customers.
* Offer API development support and best practices guidance to clients during onboarding, covering all Coinbase API suite product lines.
* Assist Engineers in troubleshooting technical issues and service outages for assigned accounts.
* Escalate service outages to Coinbase senior management to ensure timely resolution.
* Create, document and review tools necessary to effectively sell clients on new integrations and products via APIs and developed software.
*What we look for in you (ie. job requirements):*
* Bachelor's Degree in Computer Science, Mathematics, or related field required
* Expertise in the cryptocurrency and blockchain space, including familiarity with digital asset infrastructure
* Extensive experience with enterprise software architecture, distributed systems, cloud infrastructure (potentially including AWS), and real-time data processing.
* Hands on experience working with standard trading API protocols including FIX, REST, Websockets, and JSON RPC is required
* Essential experience includes integration with traditional financial (TradFi) or crypto exchanges, particularly utilizing FIX protocol. Experience with binary protocols and multicast is also advantageous.
* Understanding of general market dynamics and participants and experience with future and option markets is required,
* Understanding of the importance of latency for clients and impact on trading strategies
* Proficiency in modern programming languages and familiarity with technologies used for building high-speed trading platforms.
* Exceptional interpersonal skills. Ability to engage C level decision makers on product and technology
* Ideal candidate must be self-motivated and develop a deep understanding of Coinbase product and technical stack
* Organised and analytical. Able to distill sophisticated and ambiguous requirements into clear results
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
$111k-156k yearly est. 60d+ ago
Onchain Data Analyst & Researcher
Coinbase 4.2
Sacramento, CA job
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
Coinbase's Unit 0x is a specialized on-chain investigations team at the forefront of securing the crypto ecosystem. We identify, analyze, and mitigate critical on-chain threats-including exploits and illicit activity-using advanced blockchain analytics and investigative techniques. Our mission-driven team protects both Coinbase and the broader web3 community from emerging risks.
As an Onchain Data Analyst & Researcher, you'll lead challenging investigations into illicit activity, proactively research threat actors, and develop scalable methods to detect suspicious patterns. You'll play a key role in high-risk incidents, special projects, and the continuous improvement of our investigative processes. Success in this role requires curiosity, strong blockchain data analysis skills, and a passion for uncovering and neutralizing threats. If you thrive on solving complex problems with data and want to help shape a secure future for blockchain adoption, we want you on our team.
Onchain is the new online. Join us in building a secure future for the next billion users.
*What you'll be doing (ie. job duties):*
* Conduct in-depth investigations and research into illicit activity, scams, onchain exploits, and vulnerabilities, using blockchain analytics and clustering techniques to surface suspicious trends and patterns.
* Analyze and document exploit methodologies, attack vectors, abuse patterns, and incident impacts, providing actionable intelligence to strengthen Coinbase's security posture.
* Develop and automate scalable methods for detecting and understanding emerging threats, including building dashboards, writing queries, and supporting incident response with clear, quantitative reporting.
* Collaborate with cross-functional teams to educate and advise on evolving exploit tactics, risk landscapes, potential mitigations and investigative best practices.
* Monitor and research threat actors, their environments, and emerging blockchain trends to stay ahead of illicit activity and technological developments.
* Respond to urgent, sensitive cases with discretion and professionalism, and support team members as needed.
* Handle highly sensitive cases with respective urgency and discretion;
* Other duties and responsibilities as required or assigned.
*What We Look For In You (i.e., Job Requirements)*
* A well-organized self-starter who is able to constantly learn and work autonomously;
* Ability to handle highly sensitive information;
* Excellent writing, analytical and communication prowess;
* Deep knowledge of blockchain ecosystems and;
* Investigative mindset;
* Strong SQL skills - particularly around on chain analysis in conjunction with working knowledge of abuse vectors;
* Knowledge to leverage AI to 10x output.
*Nice to haves:*
* Previous experience in corporate OSINT analysis
* Experience with Dune Analytics, Flipside, and/or Chainbase.
Position ID: P70663
\#LI-Remote
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$144,500-$170,000 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
$144.5k-170k yearly 60d+ ago
Director of Product - Growth, Acquisition & Activation
Coinbase 4.2
Sacramento, CA job
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
We're looking for a seasoned product leader to own our Acquisition & Activation pillar - a critical driver of Coinbase's long-term growth. This role is highly cross-functional, partnering closely with Growth Marketing, other teams within Growth, and stakeholders across the company. You'll be responsible for shaping the strategy and delivering results across all acquisition channels - from referrals and growth marketing to SEO - and then ensuring that new users are successfully activated and retained.
As the leader of our Acquisition & Activation teams, you'll shape how millions of people take their first step into crypto and ensure that step leads to lasting engagement. By guiding a team of exceptional product managers and influencing company-wide growth priorities, you'll define the standard for acquisition and activation at a global level!
*What you'll be doing*
* Manage, mentor, and recruit top *Growth PM* talent; build a high-performing team with clear standards and operating rhythms.
* Set a clear strategy for the Acquisition & Activation pillar and deliver consistent, material impact against company-level goals.
* Own product outcomes across acquisition (referrals, growth marketing surfaces, SEO landing experiences) and early lifecycle (activation, first-time use, week-one retention).
* Drive a rigorous experimentation and measurement culture (e.g., funnel analytics, A/B testing, LTV/CAC, activation and retention cohorts) to inform prioritization and resourcing.
* Partner tightly with Growth Marketing, Data, Design, Engineering, and Finance to align roadmaps, unlock channel efficiency, and compound wins.
* Influence company-wide strategy by representing the voice of the new customer and the growth system, ensuring scalable foundations and long-term leverage.
*What we look for in you*
* A consistent track record of building and leading *growth teams* that deliver meaningful, repeatable business impact.
* Experience solving large-scale growth problems, ideally in consumer or prosumer products, with the ability to translate insights into product, channel, and platform bets.
* Strong analytical rigor paired with exceptional *product sense*; you can zoom from strategy to experiment design to UX details and back.
* Clear vision and demonstrated experience for what "great looks like" when tackling large-scale growth challenges.
* 10+ years of product management experience with demonstrable career progression.
*Nice to haves*
* Deep focus in acquisition, activation, or related growth specialties.
* Excitement about leading this area for a mission-driven crypto company.
* Passionate, excitement about crypto, defi, & web3.
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$284,155-$334,300 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
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