Technical Writer jobs at Nes Holdings - 12 jobs

Sr. Manager, Technical Writer - Capital One Software (Remote)
Capital One 4.7
Richmond, VA jobs
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate and secure the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, data security and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Writing - Data Security, you'll have the opportunity to be on the forefront of building this business and bring these tools to market. This experienced senior technical writer will bring a strategic approach to technical documentation that translates complex information into user-friendly content that enables successful onboarding and utilization of Databolt by customers, partners and internal stakeholders. This candidate will be responsible for creating various forms of customer-facing documentation, including user manuals, help files, system integration guides, API documentation, and FAQS . The candidate should be able to communicate complex information clearly and efficiently to both technical and non-technical audiences. Responsibilities Create and implement documentation strategy within a cross-functional organization that supports documentation usability and innovation Review documentation for consistency across processes through application of standards and style guides Transform complex, technical material into clear and concise documentation that will be read by target audience members such as Engineers, Product Managers, Architects, and Senior Leadership. Create technical documentation for APIs, SDKs and integrations Translate complex ideas into understandable logical concepts using both architectural diagrams and supporting descriptions Write in a formal technical writing style (for example, active voice, implied you, consistent tenses, etc.) Conduct in-depth interviews with subject matter experts to fully understand the architecture or products Collaborate with engineers, product managers and architects on a daily basis to develop, publish and maintain high quality customer-focused documentation Rely upon metrics and other forms of data to understand the variation in utility of the content, identify areas in need of review, and to drive planning & prioritization Develop Content that drives searchability for SEO and LLM optimization Maintain and continuously update content management system(s) of documentation Basic Qualifications: Bachelor's degree or military experience. At least 10 years of experience writing technical documentation for software solutions At least 3 years of experience with Markdown and Git Preferred Qualifications: 5+ years experience working with documentation authoring tools, e.g., Hugo, GitBook, and Confluence. Experience writing technical documentation for data security software Skilled at transforming deeply technical content into clear, useful customer-focused materials Ability to collaborate with developers to translate their content into easily understood documentation Experience writing in an Agile software development process Strong understanding of data management technologies and processes 3+ years of experience with SDLC 3+ years of experience in software development 1+ year experience in a financial services industry 3+ years experience working in an Agile environment At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $140,600 - $160,400 for Sr Manager, Process Management Richmond, VA: $140,600 - $160,400 for Sr Manager, Process Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$140.6k-160.4k yearly Auto-Apply 42d ago

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Technical Business Analyst
Consumerdirect, Inc. 4.0
Irvine, CA jobs
Job Description Reports to: Chief Technology Officer ***This position is full-time and i n person located in Irvine, CA*** About ConsumerDirect At ConsumerDirect, we're transforming the way consumers control their credit, money and privacy through innovative software solutions. As one of Orange County's Best Places to Work for four years running, we pride ourselves on a collaborative, inclusive, and growth-focused culture. Join our passionate team of professionals dedicated to making a real impact in the financial technology space. As we continue to scale and innovate, we're looking for a talented individual to join us in our mission to revolutionize the industries we serve. Position Overview: We are seeking an experienced Business Analyst to support the analysis, documentation, and delivery of business and technology solutions. This role works closely with business stakeholders and technical teams to gather requirements, define processes, and ensure solutions meet business needs. The ideal candidate has strong analytical skills, experience working in Agile environments, and the ability to bridge the gap between technical and non-technical stakeholders. Job duties: Gather, analyze, document, and manage business requirements Collaborate with business stakeholders to understand objectives, processes, and pain points Create detailed process flows, use cases, user stories, and acceptance criteria Work closely with technology teams to ensure requirements are clear and actionable Support Agile/Scrum delivery teams throughout the development lifecycle Coordinate and support system and user acceptance testing activities Identify risks, propose solutions, and support decision-making on complex initiatives Assist with change management efforts related to new systems and processes Communicate effectively with diverse stakeholders, including business leaders, IT teams, and end users Qualifications: 5+ years of experience working as a Technical Business Analyst Certified Business Analysis Professional (CBAP) or PMI-PBA Agile certifications such as Certified Scrum Master (CSM) or PMI-ACP Proven experience gathering and documenting business and functional requirements Experience working in Agile/Scrum methodologies Strong ability to translate business needs into clear technical requirements Excellent interpersonal, verbal, and written communication skills Ability to work independently and collaboratively in cross-functional teams Experience working in an onsite-offshore delivery model Experience in financial services, credit agencies, or related industries (preferred) Understanding of modern technology concepts such as cloud computing, microservices, and API management (preferred) Experience coordinating or supporting user testing activities (preferred) Experience leading or supporting change management initiatives (preferred) Working Conditions & Physical Requirements Office environment with prolonged computer and screen use Requires sitting for extended periods and regular keyboard and mouse use Benefits & Perks Open Time Off Policy Paid Parental Leave Tuition Reimbursement LA Fitness Membership Monthly Catered Lunches Employer Sponsored Life Insurance and Long-Term Disability 401K Savings HMO/PPO/Vision/Dental Insurance Plans Employee Stock Option Plan Why You Should Work For Us Real Impact - Your work directly contributes to helping consumers save money, improve credit, and unlock better opportunities. Growth Opportunities - We're scaling fast, which means career advancement and professional development are built into our DNA. A Collaborative Culture - Work alongside passionate, talented colleagues who value teamwork, inclusion, and respect. Work-Life Balance - We offer flexible time off, generous benefits, and a supportive environment that respects your life outside of work. Recognition & Rewards - Competitive pay, commissions, and recognition programs that celebrate your contributions. “Consumer Direct embraces diversity, culture, and equal opportunity in a serious way. We are committed to promoting a workplace that represents a wide variety of, backgrounds, perspectives, skills and experiences.” Seniority Level Mid-Senior level Industry Financial Services Software Development Employment Type Full-time Job Functions Other Analyst Skills Business XML Unix Requirements Gathering Visio HTML Business Analysis Business Requirements English Requ
$73k-100k yearly est. 3d ago
Operations Continuous Improvement - Technical Procedure Writer
Golden 1 Credit Union 4.3
Sacramento, CA jobs
TITLE: TECHNICAL PROCEDURE WRITERSTATUS: NON-EXEMPTREPORTS TO: MGR - TECHNICAL WRITERSDEPARTMENT: OPERATIONS CONTINUOUS IMPROVEMENTJOB CODE: 11801 PAY RANGE: $33.86 - $36.50 HOURLY GENERAL DESCRIPTION: Responsible for creating, updating, consolidating, and standardizing procedural documentation for the Service Operations organization. Ensures procedures comply with industry standards, regulations, company policies, and department writing styles and standards. Actively engages and collaborates with Service Operations staff and business process team members to obtain and share information. Conducts independent research and interviews subject matter experts. Supports and advances multiple writing projects concurrently, tracks and reports status, monitors process changes, and resolves issues related to procedural documentation. TASKS, DUTIES, FUNCTIONS: Develops, writes, and revises assigned procedures for clarity, conciseness, consistency, and accuracy. Collaborates with subject matter experts and business partners to gather information and verify accuracy. Obtains required background information through research and interviews with business process owners, managers, supervisors, and frontline staff. Translates complex, non-standardized process information into easily understandable procedural content for multiple audiences. Creates and edits screenshots, process flow diagrams, and other visual aids, as required. Submits draft documentation to peers and writing manager for further review or edits. Effectively manages review processes, communications, and required resources for assigned projects. Tracks and updates procedures for compliance and audit findings, regulatory changes, and internal process or policy updates, as required by business units. Assesses and incorporates any system-wide changes that impact documentation. Assists in implementing approved procedures by coordinating the distribution of documents to staff and responding to any questions that may arise. Maintains complete and accurate project status reporting for assigned projects and deliverables. Obtains and maintains a thorough knowledge of credit union policies and procedures, products and services, systems and software, as needed. Maintains a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. Maintains ongoing professional development. Participates in ad hoc project teams. Performs other duties as assigned. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK: Outstanding business, oral, and written communications skills. Strong procedural writing skills supported by hands-on experience. Must possess sufficient manual dexterity to skillfully operate online computer terminal and other standard office equipment, including personal computer and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: All levels EXTERNAL: Golden 1 Members QUALIFICATIONS: EDUCATION: Bachelor's degree in English, Communications, Technical Writing, or related field. EXPERIENCE: Two years or more experience in writing procedural documentation, preferably in the financial services industry. KNOWLEDGE / SKILLS: Knowledge banking and/or credit union products and services as well as operational procedures. Familiarity with banking/credit union data processing, operating, and training systems and/or software such as LoansPQ, Teller Navigator, DataSafe, and Fiserv. Familiarity with internal collaboration tools and knowledge bases. Advanced technical writing skills with a user-centric orientation. Strong oral and written communication skills. Superior organizational and time management skills. Customer service skills. Proficient in MS suite of products/solutions (Teams, Outlook, Excel, PowerPoint, Word, SharePoint, ConvergePoint,). Basic skills to operate standard office equipment such as electronic banking equipment, personal computers and ten key. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday. Occasional movement throughout the workday. Corrected vision within the normal range. Corrected hearing within the normal range. A telephone device can be provided if necessary. Lifting up to twenty pounds. LICENSES / CERTIFICATIONS: None #LI_Hybrid THIS PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE'S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME. REV. 1/20/2026
$33.9-36.5 hourly 2d ago
Senior Documentation Specialist
Sunwest Bank 4.1
Irvine, CA jobs
Senior Loan Documentation Specialist will be responsible for the preparation of all loan documentation including C&I, CRE, SBA, Construction, Business Line of Credit and HELOC's. This individual will review loan documentation requests for accuracy and completeness with adherence to all regulatory compliance and prepare loan documentation in accordance with the terms and conditions of the Credit Approval. This individual will also be responsible for the review of all documentation prepared by other specialists within the department. ESSENTIAL DUTIES AND RESPONSIBILITIES Work with staff members and customers without regard to race, religion, age, national origin, handicap or sex and assist the Bank in maintaining its Affirmative Action Program. Review Credit Approvals and prepare the appropriate Loan Documents of varying complexity and other ancillary documents needed to address all necessary loan components. Review title policies for accuracy and ability to resolve discrepancies. Create and maintain documentation files (paper/electronic) Record and track documentation exceptions. Maintain updated information and tracking to provide accurate status updates to internal parties. Review Outside Council Loan Documents Ensure that established SLA's are met by timely completing all documentation requests. Consults with manager on any complex issues to ensure proper documentation and adherence to Bank policy Train new hires in the function of their duties Proficient in Laser Pro ADDITIONAL RESPONSIBILITIES Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management Demonstrates high level of quality work, attendance and appearance Adheres to all Company Policies & Procedures and Safety Regulations Adheres to local, state and federal laws Understands and complies with all company rules and regulations Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to your position and job responsibilities, with an emphasis on the BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT-Identity Theft, Information Technology and GLBA. Additional duties as assigned as it relates to the position SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities COMPETENCIES: Adaptability Communication Decision Making Initiative Innovation Motivator Organization Professionalism Results Orientated
$31k-37k yearly est. Auto-Apply 60d+ ago
Technical Writer (Contract to Hire)
Figure 4.5
San Jose, CA jobs
Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA. We are looking for a Senior Technical Writer to lead the documentation of deployment and customer-facing information. Responsibilities: Develop, update, and manage Operational Process Manuals, Repair Manuals, Safety Information Guides, and other essential documents Gather information from subject matter experts (such as engineers, software developers, product managers, safety leads and technicians) to ensure accurate and effective documentation Standardize content using documentation tools Assist in creating operator and technician-friendly training content, including step-by-step guides and visuals Create dashboards and tracking tools to monitor documentation updates, report progress, and optimize content based on feedback Develop new and/or revise existing content as necessary and on-time, based on the request Create and own a change request and revision control process for all published documentation. Manage said tasks in a collaboration software dashboard such as JIRA. Requirements: Technical writing experience (software and/or hardware) with knowledge of relevant content development tools Bachelor's degree, certificate in Technical Writing, or equivalent professional experience Strong attention to detail, strong personal organization, collaboration, and time management skills. Ability to be creative and open-minded when approaching problems Markup language experience (such as HTML, XML, DITA XML, or SGML) Structured authoring tool experience (such as oXygen, XMetaL, structured FrameMaker, or Arbortext Editor) Content Management System (CMS) experience (such as SDL/RWS, etc.) Style guideline experience (Simplified Technical English, S1000D, MIL-STD, MMSTP, or custom style guide creation or contributions) Great communicator The US hourly range for this contract position is $55-$70/hr. The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.
$55-70 hourly Auto-Apply 60d+ ago
Senior Writer - Gatekeeper
Capital Group International Inc. 4.4
Los Angeles, CA jobs
“I can be myself at work.” You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we're committed to fostering a strong sense of belonging in a respectful workplace. We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community. “I can influence my income.” You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You'll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses. “I can lead a full life.” You bring unique goals and interests to your job and your life. Whether you're raising a family, you're passionate about where you volunteer, or you want to explore different career paths, we'll give you the resources that can set you up for success. Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love Access on-demand professional development resources that allow you to hone existing skills and learn new ones “I can succeed as a Senior Writer - Gatekeeper at Capital Group.” As a Senior Writer, you join our broader Marketing team as part of the Value Beyond Investing organization to produce creative, customized thought leadership content for the gatekeeper and institutional audiences. You will collaborate with various internal stakeholders, such as portfolio managers, industry analysts and other subject matter experts to create and curate institutional caliber thought leadership content. You are comfortable writing about global equity and debt markets, alternatives, portfolio construction, asset allocation, risk management, and related subjects for a sophisticated audience. You are ready to use your experience writing about these topics to create white papers, articles, presentations, and promotional content that showcase the depth of Capital Group's capabilities for institutional investors, plan sponsors, consultants and gatekeepers. You are a highly experienced financial/investment writer and can manage projects from end-to-end: understanding the audience, working with stakeholders to develop the story, and managing all editorial, legal, or quantitative issues that arise in the production process. You have demonstrated experience in managing and balancing stakeholders to clarify priorities, anticipate needs, and ensure alignment between team efforts and executive expectations. “I am the person Capital Group is looking for.” You have a minimum of 10 years of experience as a writer and editor. You have solid foundational knowledge of the investment industry and retirement plans. You have built a portfolio of financial-services or investment-asset management related editorial content that showcases superb writing skills and the ability to distill and synthesize complex ideas into clear prose. You work quickly and are used to turning out high-quality content on a daily basis. You have demonstrated an interest in being part of a marketing and sales organization. You are eager to learn about our products, marketing strategy and the needs of our audiences, and will use that information to develop and shape your content. You thrive in team settings. You have worked previously with stakeholders to develop content on products and trends in the financial services industry. You are digitally savvy. You have a good understanding of digital tools, best practices, and channels, such as social media, podcasts, YouTube, search and content marketing. You are an omnichannel content creator. You have experience appearing on podcasts and YouTube, and you are a skilled interviewer of podcast guests. You have a voracious appetite for reading competitor's content and can develop the thought leading articles that differentiate us. You have a bachelor's degree or higher, with an emphasis on marketing, economics, finance, journalism, or a related field. “I can apply in less than 4 minutes.” You've reviewed this job posting and you're ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn't what you're looking for, check out our other opportunities and join our talent community. “I can learn more about Capital Group.” At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That's why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people's lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor. Southern California Base Salary Range: $159,354-$254,966New York Base Salary Range: $168,924-$270,278 In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings. You can learn more about our compensation and benefits here . * Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans. We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.
$168.9k-270.3k yearly Auto-Apply 3d ago
Procedures Writer and Business Process Specialist
Central Valley Community Bank 4.2
Fresno, CA jobs
STATUS: Non-exempt, full-time, 40 hours per week DEPARTMENT: Central Operations LOCATION: Fresno, CA Job Summary and Scope of Responsibility: Research, develop, validate and maintain operational procedures. Analyze work processes, identify opportunities for continuous improvement, and develop strategies to optimize work efficiency. Essential Functions: With or without reasonable accommodation must be able to perform all essential job functions as described below. Create and maintain comprehensive policies, standard operating procedures and process guides for multi-departmental operational functions. Plan and conduct meetings with subject matter experts and unit leaders to identify essential workflows, processes, policy requirements and system functions. Evaluate existing business unit and operational processes, identify gaps, and recommend improvements that support strategic objectives. Research policy and regulatory requirements that relate to operational procedures. Interview subject matter experts for clarification, as necessary. Write procedures following approved format. Conduct desk audits to validate procedures and ensure they are current. Recommend updates, submit for approval and publish final procedures on SharePoint. Create graphs and charts, and capture system screen shots that clarify procedural documentation. Collaborate in the development, approval and implementation of new procedures that support business objectives and regulatory requirements. Act as a subject matter expert in process improvement and provide tactical input to shape operational best practices within the team. Maintain SharePoint library of operational procedures. Continuously ensure documents are updated, streamlines, maintained and archived appropriately. Design forms and convert to PDF format with fillable fields. Maintain record of published documents and revision history. Minimum Qualifications to Perform Essential Functions Knowledge, Skills and Abilities: Ability to manage multiple priorities and deadlines. Ability to identify inefficiencies and root causes. Ability to understand workflow automation and change management principles. Professional demeanor and verbal communication skills. Strong interpersonal and communication skills, with demonstrated experience engaging stakeholders. Good judgement, decision making and problem-solving skills. Effective business writing skills. Aptitude for detail. Ability to multi-task and respond quickly to changing priorities. Excellent organizational and analytical skills. Excellent English language skills, including, grammar, vocabulary and sentence structure. Proficiency with document/publication software including Microsoft Office, Adobe Photoshop, Illustrator, Adobe Professional. Computer proficiency, including internet browsers and Microsoft Office Suite products. Ability to perform essential job functions independently, under minimal supervision. Proficiency at speaking, reading and writing English. Experience and/or Education: Three years of experience in banking operations. One year of technical writing experience with the ability to interpret and document complicated concepts and processes that are well organized, logical and concise. Associates or Bachelor's degree in English, Journalism, or Technology field, or equivalent training/experience, preferred. Knowledge of bank operational practices, policies, regulatory requirements and objectives, preferred. Excellent benefits package for eligible employees and their families. Competitive salary BOE in the range of $25.28 - $36.74 Hourly. Equal Employment Opportunity Employer/Veterans/Disabled.
$25.3-36.7 hourly Auto-Apply 42d ago
Technical Writer
Golden State Bank 3.5
Upland, CA jobs
Job Description Under Minimal Supervision, the Technical Writer is responsible for designing and controlling the technical process and transformative methods of the organization. The incumbent will seek to continuously improve the organization's operations to optimize efficiency and effectiveness in meeting customer requirements. The incumbent works closely with the Chief Operating Officer and the Relationship Bankers, Central Operations team, and various departments. The incumbent will coordinate with several departments to assist in the adoption, training, and solving of various problems related to Bank operations. Automation and process improvement initiatives support the Banks strategic plan to provide product and service needs to our clients. The incumbent's role is crucial to a successful customer onboarding experience. Essential Job Duties Bank Operations and Mobile/Online Banking experience required. Implements processes to determine standards and establish quality and accountability in various departments. Provides guidance to staff on any changes to policy and procedure. Interviews staff, developers, and third parties to create technical operational documentation for system utilization. Ensures regulatory compliance in procedures. Tracks missing, incomplete and incorrect documentation. Ensures proper follow up to obtain the documents and complete the clients request in a timely manner. Provides support to Chief Operating Officer, as needed, and serves as the liaison between new accounts, Central Service Department, Branches and BSA. Assists management team with managing projects and assist with the implementation, training, documentation, and further development of projects. Create and update operational procedures; provides assistance and guidance to branch personnel regarding banking policies, procedures, and risk assessments. Reports results of user feedback to help management make recommendations for support process improvement. Assist in developing in-depth knowledge of the following operational components. Branch Operations Remote Deposit Anywhere (Mobile Banking) Bill Payments (iPay) FI Transfers Person to Person Payments Mobile Banking (GoDough) Online Banking (NetTeller Back Office) eStatements eSign Digital Account Opening (Online, Mobile and Branch) Cognos Report Writing Plus, any forthcoming new additions (Zelle, Apple Pay, Google Pay, etc.). Be a resource and trainer to employees for new and existing processes. Creates training programs and training materials to support banking operations. Trains staff with the goal of creating consistent delivery through channels. Works with the Chief Operating Officer in analyzing customer data and trends (usage data numbers) to drive product/service adoption. Perform other duties and responsibilities as assigned. Core Competencies Adaptability & Accountability: Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, changes approach or method to best fit the situation and takes responsibility for own actions. Attendance & Punctuality: Schedules time off in advance, begins working on time, keeps absences within guidelines, ensures work responsibilities are covered when absent and arrives at meetings and appointments on time. Analytical Skills: Synthesizes complex or diverse information, collects and researches data when necessary, identifies data relationships, designs workflows and procedures, analyzes assigned tasks, resources and workflow processes to prioritize projects and determine best way of meeting deadlines and requirements. Communication: Expresses ideas and thoughts both verbally and in written form, exhibits good listening skills and comprehension, responds well to questions, writes clearly and informatively and edits work for spelling and grammar. Presents accurate numerical data effectively. Judgment: Displays willingness to make decisions timely, exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process and takes responsibility for communication including what is heard. Teamwork / Morale: Treats others with respect and courtesy, gives and welcomes feedback, inspires the trust of others, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, works cooperatively in group situations Engages consistently in professional behavior. Business Ethics: Works with integrity and ethically, upholds organizational values and abides by written policies. Compliance: Within specified functional area of authority, is personally accountable to understand and ensure regulatory and policy compliance with state and federal requirements including but not limited to: all applicable consumer protection laws and regulations governing financial institutions, the Bank's Bank Secrecy Act / Anti-Money Laundering and OFAC (BSA/AML/OFAC) in accordance with his/her respective job duties and responsibilities Confidentiality: Maintains a high degree of confidentiality. When sending confidential electronic communications outside the internal Bank network, use [Secure] in the subject line. Organization: Maintains continuous workflow to meet daily/weekly/monthly deadlines. Leadership & Management: Abides by the Bank's leadership principles at all times. Reacts well under pressure. Develops subordinates' skills and encourages growth by providing candid, relevant feedback and coaching. Carries out required performance management processes and timekeeping responsibilities. Identifies disciplinary situations or employee conflict and manages communication appropriately. Assures confidential interchange with subordinates as appropriate. Demonstrates and instill in others an appropriate sense of urgency. Recruits and retains high quality team members. Job Qualifications Must be able to perform all the essential duties of the position satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have experience in Banking Operations. Must be familiar with online banking. Bachelor's Degree or equivalent experience. Minimum 5 years' relevant work experience in banking/finance, adult education, or technical documentation. Computer & Software Skills Must have foundational computer skills including Microsoft Office Suite (Outlook email and calendaring) and the Internet. Travel Occasional local travel Additional Information: Min: $75,000 to Max: $85,000/annually
$75k-85k yearly 2d ago
Writer Senior - Investments & Analytics
Capital Group International Inc. 4.4
Los Angeles, CA jobs
“I can be myself at work.” You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we're committed to fostering a strong sense of belonging in a respectful workplace. We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community. “I can influence my income.” You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You'll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses. “I can lead a full life.” You bring unique goals and interests to your job and your life. Whether you're raising a family, you're passionate about where you volunteer, or you want to explore different career paths, we'll give you the resources that can set you up for success. Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love Access on-demand professional development resources that allow you to hone existing skills and learn new ones "I can succeed as a Senior Writer - Investments & Analytics at Capital Group." As a Senior Writer, you join our broader Marketing team as part of the Investments and Analytics organization to produce creative, customized content for key audiences. You will collaborate across Capital Group's investment ecosystem-including investment directors, portfolio managers, analysts, and marketing strategists-to craft compelling, insight-driven content that elevates our brand and deepens engagement. You are comfortable writing about global equity markets, portfolio construction, asset allocation, risk management, and related subjects for a sophisticated audience. You are ready to use your experience writing about these topics to create white papers, articles, presentations, case studies and promotional content as well as digital-first formats such as video scripts, podcast outlines and interactive web features that showcase the depth of Capital Group's equity capabilities for institutional investors, advisors and consultants. You are a highly experienced financial/investment writer and can manage projects from end-to-end: understanding the audience, working with stakeholders to develop the story, and managing all editorial, legal, or quantitative issues that arise in the production process. You have demonstrated experience in managing and balancing stakeholders to clarify priorities, anticipate needs, and ensure alignment between team efforts and executive expectations. You will partner with marketing leads to align content with campaign goals, audience segmentation strategies, and performance metrics. “I am the person Capital Group is looking for.” You have 10+ years of experience as a writer and editor. You have a bachelor's degree or higher, with an emphasis on marketing, economics, finance, journalism, or a related field. You have solid foundational knowledge of the investment industry and retirement plans. You have experience working within asset management, wealth advisory, or capital markets in an direct or indirect capacity. You have built a portfolio of financial-services or investment-related editorial content that showcases superb writing skills and the ability to distill and synthesize complex ideas into clear prose. You work quickly and are used to turning out high-quality content on a daily basis. You have demonstrated an interest in being part of a marketing and sales organization. You are eager to learn about our products, marketing strategy and the needs of our audiences, and will use that information to develop and shape your content. You thrive in team settings. You have worked previously with stakeholders to develop content on products and trends in the financial services industry. You are digitally savvy. You have a good understanding of digital tools, best practices, and channels, such as social media, podcasts, YouTube, search and content marketing. You thrive in a collaborative, feedback-rich environment and are energized by cross-functional teamwork. “I can apply in less than 4 minutes.” You've reviewed this job posting and you're ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn't what you're looking for, check out our other opportunities and join our talent community. “I can learn more about Capital Group.” At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That's why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people's lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor. Southern California Base Salary Range: $159,354-$254,966 In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings. You can learn more about our compensation and benefits here . * Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans. We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.
$159.4k-255k yearly Auto-Apply 3d ago
Technical Writer
Golden State Bank 3.5
Glendale, CA jobs
Job Description Under Minimal Supervision, the Technical Writer is responsible for designing and controlling the technical process and transformative methods of the organization. The incumbent will seek to continuously improve the organization's operations to optimize efficiency and effectiveness in meeting customer requirements. The incumbent works closely with the Chief Operating Officer and the Relationship Bankers, Central Operations team, and various departments. The incumbent will coordinate with several departments to assist in the adoption, training, and solving of various problems related to Bank operations. Automation and process improvement initiatives support the Banks strategic plan to provide product and service needs to our clients. The incumbent's role is crucial to a successful customer onboarding experience. Essential Job Duties Bank Operations and Mobile/Online Banking experience required. Implements processes to determine standards and establish quality and accountability in various departments. Provides guidance to staff on any changes to policy and procedure. Interviews staff, developers, and third parties to create technical operational documentation for system utilization. Ensures regulatory compliance in procedures. Tracks missing, incomplete and incorrect documentation. Ensures proper follow up to obtain the documents and complete the clients request in a timely manner. Provides support to Chief Operating Officer, as needed, and serves as the liaison between new accounts, Central Service Department, Branches and BSA. Assists management team with managing projects and assist with the implementation, training, documentation, and further development of projects. Create and update operational procedures; provides assistance and guidance to branch personnel regarding banking policies, procedures, and risk assessments. Reports results of user feedback to help management make recommendations for support process improvement. Assist in developing in-depth knowledge of the following operational components. Branch Operations Remote Deposit Anywhere (Mobile Banking) Bill Payments (iPay) FI Transfers Person to Person Payments Mobile Banking (GoDough) Online Banking (NetTeller Back Office) eStatements eSign Digital Account Opening (Online, Mobile and Branch) Cognos Report Writing Plus, any forthcoming new additions (Zelle, Apple Pay, Google Pay, etc.). Be a resource and trainer to employees for new and existing processes. Creates training programs and training materials to support banking operations. Trains staff with the goal of creating consistent delivery through channels. Works with the Chief Operating Officer in analyzing customer data and trends (usage data numbers) to drive product/service adoption. Perform other duties and responsibilities as assigned. Core Competencies Adaptability & Accountability: Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, changes approach or method to best fit the situation and takes responsibility for own actions. Attendance & Punctuality: Schedules time off in advance, begins working on time, keeps absences within guidelines, ensures work responsibilities are covered when absent and arrives at meetings and appointments on time. Analytical Skills: Synthesizes complex or diverse information, collects and researches data when necessary, identifies data relationships, designs workflows and procedures, analyzes assigned tasks, resources and workflow processes to prioritize projects and determine best way of meeting deadlines and requirements. Communication: Expresses ideas and thoughts both verbally and in written form, exhibits good listening skills and comprehension, responds well to questions, writes clearly and informatively and edits work for spelling and grammar. Presents accurate numerical data effectively. Judgment: Displays willingness to make decisions timely, exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process and takes responsibility for communication including what is heard. Teamwork / Morale: Treats others with respect and courtesy, gives and welcomes feedback, inspires the trust of others, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, works cooperatively in group situations Engages consistently in professional behavior. Business Ethics: Works with integrity and ethically, upholds organizational values and abides by written policies. Compliance: Within specified functional area of authority, is personally accountable to understand and ensure regulatory and policy compliance with state and federal requirements including but not limited to: all applicable consumer protection laws and regulations governing financial institutions, the Bank's Bank Secrecy Act / Anti-Money Laundering and OFAC (BSA/AML/OFAC) in accordance with his/her respective job duties and responsibilities Confidentiality: Maintains a high degree of confidentiality. When sending confidential electronic communications outside the internal Bank network, use [Secure] in the subject line. Organization: Maintains continuous workflow to meet daily/weekly/monthly deadlines. Leadership & Management: Abides by the Bank's leadership principles at all times. Reacts well under pressure. Develops subordinates' skills and encourages growth by providing candid, relevant feedback and coaching. Carries out required performance management processes and timekeeping responsibilities. Identifies disciplinary situations or employee conflict and manages communication appropriately. Assures confidential interchange with subordinates as appropriate. Demonstrates and instill in others an appropriate sense of urgency. Recruits and retains high quality team members. Job Qualifications Must be able to perform all the essential duties of the position satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have experience in Banking Operations. Must be familiar with online banking. Bachelor's Degree or equivalent experience. Minimum 5 years' relevant work experience in banking/finance, adult education, or technical documentation. Computer & Software Skills Must have foundational computer skills including Microsoft Office Suite (Outlook email and calendaring) and the Internet. Travel Occasional local travel Additional Information: Min: $75,000 to Max: $85,000/annually
$75k-85k yearly 2d ago
Sr. Manager, Technical Writer - Capital One Software (Remote)
Capital One 4.7
Providence, RI jobs
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate and secure the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, data security and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Writing - Data Security, you'll have the opportunity to be on the forefront of building this business and bring these tools to market. This experienced senior technical writer will bring a strategic approach to technical documentation that translates complex information into user-friendly content that enables successful onboarding and utilization of Databolt by customers, partners and internal stakeholders. This candidate will be responsible for creating various forms of customer-facing documentation, including user manuals, help files, system integration guides, API documentation, and FAQS . The candidate should be able to communicate complex information clearly and efficiently to both technical and non-technical audiences. **Responsibilities** + Create and implement documentation strategy within a cross-functional organization that supports documentation usability and innovation + Review documentation for consistency across processes through application of standards and style guides + Transform complex, technical material into clear and concise documentation that will be read by target audience members such as Engineers, Product Managers, Architects, and Senior Leadership. + Create technical documentation for APIs, SDKs and integrations + Translate complex ideas into understandable logical concepts using both architectural diagrams and supporting descriptions + Write in a formal technical writing style (for example, active voice, implied you, consistent tenses, etc.) + Conduct in-depth interviews with subject matter experts to fully understand the architecture or products + Collaborate with engineers, product managers and architects on a daily basis to develop, publish and maintain high quality customer-focused documentation + Rely upon metrics and other forms of data to understand the variation in utility of the content, identify areas in need of review, and to drive planning & prioritization + Develop Content that drives searchability for SEO and LLM optimization + Maintain and continuously update content management system(s) of documentation **Basic Qualifications:** + Bachelor's degree or military experience. + At least 10 years of experience writing technical documentation for software solutions + At least 3 years of experience with Markdown and Git ** ** **Preferred Qualifications:** + 5+ years experience working with documentation authoring tools, e.g., Hugo, GitBook, and Confluence. + Experience writing technical documentation for data security software + Skilled at transforming deeply technical content into clear, useful customer-focused materials + Ability to collaborate with developers to translate their content into easily understood documentation + Experience writing in an Agile software development process + Strong understanding of data management technologies and processes + 3+ years of experience with SDLC + 3+ years of experience in software development + 1+ year experience in a financial services industry + 3+ years experience working in an Agile environment **_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $140,600 - $160,400 for Sr Manager, Process Management Richmond, VA: $140,600 - $160,400 for Sr Manager, Process Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$140.6k-160.4k yearly 40d ago
Sr. Manager, Technical Writer - Capital One Software (Remote)
Capital One 4.7
Sacramento, CA jobs
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate and secure the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, data security and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Writing - Data Security, you'll have the opportunity to be on the forefront of building this business and bring these tools to market. This experienced senior technical writer will bring a strategic approach to technical documentation that translates complex information into user-friendly content that enables successful onboarding and utilization of Databolt by customers, partners and internal stakeholders. This candidate will be responsible for creating various forms of customer-facing documentation, including user manuals, help files, system integration guides, API documentation, and FAQS . The candidate should be able to communicate complex information clearly and efficiently to both technical and non-technical audiences. **Responsibilities** + Create and implement documentation strategy within a cross-functional organization that supports documentation usability and innovation + Review documentation for consistency across processes through application of standards and style guides + Transform complex, technical material into clear and concise documentation that will be read by target audience members such as Engineers, Product Managers, Architects, and Senior Leadership. + Create technical documentation for APIs, SDKs and integrations + Translate complex ideas into understandable logical concepts using both architectural diagrams and supporting descriptions + Write in a formal technical writing style (for example, active voice, implied you, consistent tenses, etc.) + Conduct in-depth interviews with subject matter experts to fully understand the architecture or products + Collaborate with engineers, product managers and architects on a daily basis to develop, publish and maintain high quality customer-focused documentation + Rely upon metrics and other forms of data to understand the variation in utility of the content, identify areas in need of review, and to drive planning & prioritization + Develop Content that drives searchability for SEO and LLM optimization + Maintain and continuously update content management system(s) of documentation **Basic Qualifications:** + Bachelor's degree or military experience. + At least 10 years of experience writing technical documentation for software solutions + At least 3 years of experience with Markdown and Git ** ** **Preferred Qualifications:** + 5+ years experience working with documentation authoring tools, e.g., Hugo, GitBook, and Confluence. + Experience writing technical documentation for data security software + Skilled at transforming deeply technical content into clear, useful customer-focused materials + Ability to collaborate with developers to translate their content into easily understood documentation + Experience writing in an Agile software development process + Strong understanding of data management technologies and processes + 3+ years of experience with SDLC + 3+ years of experience in software development + 1+ year experience in a financial services industry + 3+ years experience working in an Agile environment **_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $140,600 - $160,400 for Sr Manager, Process Management Richmond, VA: $140,600 - $160,400 for Sr Manager, Process Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$140.6k-160.4k yearly 40d ago