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- 23 jobs
  • Customer Advocate, Acquisition Renewals

    Aptean 4.5company rating

    Alpharetta, GA job

    Are you ready for what's next, now? We're looking for a Customer Advocate for our office in Alpharetta, GA. The position is fulltime. You'll join an awesome team to support our growing customer base. About the role The Customer Advocate (CA) is a key contributor to the Renewals team and plays a critical role in managing the annual renewals process. The CA will proactively drive all phases of the renewal lifecycle, working closely with key stakeholders to ensure successful contract renewals. Reporting to the Associate Renewals Manager, the CA will also collaborate cross-functionally to support efficient renewals processing and identify opportunities for business growth. Key Responsibilities: * Lead the renewal sales process by facilitating pricing negotiations, preparing and delivering renewal assets, obtaining quote/PO approvals, and managing renewal paperwork. * Manage the renewal pipeline and oversee the portfolio renewals process to ensure timely and efficient completion. * Work closely with internal teams to streamline the renewals process and address any required updates. * Engage with customers to understand their needs and identify opportunities where Aptean can provide additional value. * Advocate for Aptean's Value Proposition by communicating its benefits to customers and channel partners. * Assist in negotiating and evaluating customer requests while balancing business objectives. * Gain exposure to a global customer base, working with diverse cultures, handling renewals for Europe, the UK, and North America. About you To be ahead of the pack, you should have: * Motivation, a goal-oriented mindset, and the ability to work independently. * Strong oral and written communication skills, with the ability to credibly present recommendations to senior-level executives and external customers. * The ability to organize, prioritize, complete tasks, and meet deadlines on a daily basis. * A strong understanding of the general functions of other divisions and their roles in assisting with renewals. * Experience working with contracts and legal negotiations (a plus). * Proficiency in reporting and information management tools, including the MS Office Suite and CRM applications. * Demonstrated experience in a role requiring critical thinking-i.e., the ability to analyze issues, make decisions, and solve problems independently without ongoing direction. Pragmatic decision-making when exceptions are required. * The ability to identify and communicate process improvements. * An understanding of business requirements and the ability to support internal and external policy changes. What's in it for you? Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth. About Aptean At Aptean, our mission is to solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean' s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean' s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. "At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company." -TVN Reddy
    $39k-53k yearly est. 29d ago
  • Associate Architect

    Aptean 4.5company rating

    Alpharetta, GA job

    Are you ready for what's next, now? The Mission We need a hands-on technical leader who moves fast and breaks barriers using the latest AI tools. You are the type of architect who feels "slow" without GitHub Copilot or Cursor. In this role, you won't just design systems; you will utilize GenAI to accelerate development, automate comprehensive testing suites, and streamline deployment. Core Responsibilities * High-Velocity Development: Deliver production-grade code in .NET Core or Python at a rapid pace by leveraging AI development assistants (Copilot, Cursor, Windsurf, Claude Code, Codex) effectively. * Automated Quality Assurance: Use GenAI to generate test cases (Unit, Integration, E2E), write mock data generators, and analyze code for security vulnerabilities before it hits the repo. * Ops & Deployment: Script infrastructure-as-code (Terraform/Bicep) and deployment workflows, using AI to optimize configurations and troubleshoot deployment logs. Requirements * Experience: 5+ years of hands-on software development experience. (Years are less critical than AI-native adaptability). * Tech Stack: Strong proficiency in .NET Core or Python. You write clean, maintainable, and well-documented code. * GenAI Enthusiast: You don't just "use" AI; you understand context engineering, spec-driven development, and how to use AI for refactoring legacy code. You are constantly experimenting with new AI dev tools. * Agile Adaptability: Extreme comfort with ambiguity. You can pick up a new library or framework in a morning and ship a prototype by the afternoon. Testing Mindset: A strong belief that "if it isn't tested, it doesn't exist," coupled with the knowledge of how to use AI to make writing tests less painful and more thorough What's in it for you? Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth. About Aptean At Aptean, our mission is to solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean' s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean' s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. "At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company." - TVN Reddy Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
    $47k-76k yearly est. 9d ago
  • Tax Lead

    Aptean 4.5company rating

    Alpharetta, GA job

    Are you ready for what's next, now? We're looking for a Tax Lead for our office in Alpharetta, GA. The position is fulltime. You'll join an awesome team to support our growing customer base. About the Role The Tax Lead will assist with the Company's U.S. federal, state, and foreign consolidated worldwide tax provision; U.S. and Canadian tax compliance; and international tax planning activities such as transfer pricing, cash repatriation, and controversy functions. Key Responsibilities: * Collaborate with external service providers on the preparation of: * Global tax provision inputs and supporting schedules * U.S. and Canadian federal/state income and franchise tax filings, including apportionment and estimated/extension payments * Transfer pricing documentation and intercompany reports * Ensure workpapers are complete and provide adequate support and audit trail. * Gather accounting and operational data from internal departments to support tax filings and provision calculations. * Assist in preparing reconciliations for tax-related accounts. * Maintain the tax calendar and help ensure timely filings and payments. * Support the collection and organization of intercompany agreements and transfer pricing documentation. * Research technical U.S. federal/SALT tax issues and assist in drafting technical memos. * Assist with tax due diligence, legal entity rationalization, modeling, and planning associated with mergers and acquisitions. * Participate in tax-related projects such as audit responses, notices, information reporting (W-9s/W-8s), and process improvements. About You Required Skills & Experience: * 2-4 years of corporate tax experience, preferably with a public accounting firm or corporate tax department. * Bachelor's degree in Accounting or related field. MS in Accounting/Taxation preferred. * CPA certification required. * Experience with ASC 740 and Uncertain Tax Positions. * Exposure to international tax concepts and transfer pricing. * Strong Excel skills. Experience with Microsoft Office and tax software (e.g., OneSource, Intacct) is preferred. Other Skills and Qualifications: * Team-oriented with a proactive and collaborative approach. * Strong problem-solving skills and attention to detail. * Ability to manage multiple tasks and meet deadlines in a dynamic environment. * Excellent organizational and analytical abilities. * Clear and effective communication skills across all levels of the organization. * Eagerness to learn and grow within the tax function. What's in it for you? Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth. About Aptean At Aptean, our mission is to solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean' s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean' s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. "At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company." -TVN Reddy Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
    $88k-111k yearly est. 29d ago
  • Sales Operations Analyst

    Aptean 4.5company rating

    Alpharetta, GA job

    Are you ready for what's next, now? We're looking for an Analyst, Sales Operations to join our high-performing team in Alpharetta, GA. TThis is an impactful role that supports our global Sales Operations function and helps build operational excellence across our go-to-market teams. You'll work closely with Sales, Finance, and cross-functional partners to support deal execution, improve data quality, and enhance the efficiency of our sales processes. About the Role As a Sales Operations Analyst, you will play a key supporting role in the quote-to-cash process and day-to-day sales operations. This role is ideal for someone who enjoys problem-solving, maintaining data accuracy, and helping sales teams navigate systems and processes. You'll assist with deal reviews, maintain CRM and CPQ data integrity, support policy adherence, and help identify opportunities to improve operational workflows. Key Responsibilities * Support the end-to-end sales process by reviewing quotes, validating deal details, and ensuring accuracy across Salesforce and CPQ. * Assist Sales with deal structuring questions, policy interpretation, and standard process guidance. * Collaborate with Finance, Legal, and Product teams to route deals, gather required information, and ensure smooth approvals for pricing and commercial terms. * Maintain high-quality data in Salesforce by monitoring pipeline hygiene, account details, and opportunity updates. * Perform regular audits to identify inconsistencies or process gaps and escalate issues when needed. * Support reporting needs by pulling data, updating dashboards, and tracking key sales performance metrics. * Help implement process improvements and automation under the guidance of Sales Operations leadership. * Uphold internal policies by reviewing quotes for completeness, accuracy, and compliance with standard terms. * Provide day-to-day operational support to sellers, including troubleshooting CPQ or Salesforce issues and coordinating with internal teams to resolve blockers. About You * 1-3 years of experience in Sales Operations, Revenue Operations, Deal Desk, or a related role-preferably in a SaaS or B2B environment. * Working knowledge of Salesforce; experience with CPQ tools (Salesforce CPQ preferred) is a plus. * Strong attention to detail, especially when reviewing quotes, customer data, or sales documentation. * Comfortable analyzing data, building basic reports, and interpreting sales metrics. * Excellent communication skills with the ability to clearly articulate process steps and requirements to sellers. * Ability to thrive in a fast-paced environment and manage multiple requests with urgency and accuracy. * Curious, proactive, and eager to learn more about sales processes and operational best practices. What's in It for You? Aptean offers competitive pay and robust benefits along with a high-growth career path in a collaborative, energetic environment. You'll have the chance to make your mark on a global sales organization and directly impact revenue performance and scalability. About Aptean At Aptean, we solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences. Our industry-specific ERP and supply chain solutions power over 10,000 organizations in 80+ countries. From food and beverage to apparel and life sciences, we help specialized industries operate more efficiently and competitively. We're also deeply committed to fostering a workplace that reflects the diversity of our customers and communities. We believe that inclusion fuels innovation and leads to stronger outcomes-for our employees, our business, and the world. "At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company." - TVN Reddy Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
    $52k-69k yearly est. 3d ago
  • Senior Manager, GTM Strategic Initiatives

    Aptean 4.5company rating

    Alpharetta, GA job

    Are you ready for what's next, now? We're looking for a Senior Manager, GTM Strategic Initiatives for our office in Alpharetta, GA. This is a full-time, onsite position. You'll join an awesome team to support our growing customer base. About the role As the Senior Manager, GTM Strategic Initiatives, you will play a critical role in shaping and executing Aptean's global strategy and annual priorities. This high-impact position combines strategic planning with operational excellence, driving initiatives that align company growth objectives with execution across Sales, Marketing, Finance, and Enablement. You'll lead cross-functional programs focused on long-range planning, performance optimization, and scalable processes that enable growth. Your work will span strategic analysis, process design, and operational execution, ensuring alignment between business priorities and results. Success in this role requires a proactive, structured thinker who thrives in ambiguity, connects the dots across complex challenges, and fosters momentum through clear communication and compelling storytelling. You'll bring both strategic insight and operational rigor, ensuring that GTM strategies are scalable, data-driven, and aligned to business priorities. If you're energized by the opportunity to operate in a consulting-style role within a dynamic, private equity-backed organization, this is your chance to make a meaningful impact and accelerate your career. Key Responsibilities: * Strategic Planning and Alignment - Drive the development and execution of high-impact initiatives that align GTM strategy with company growth objectives. Partner with senior leadership to prioritize goals, allocate resources, and ensure operational focus across functions. * Cross-Functional Leadership - Lead complex planning processes involving Sales, Marketing, Finance, and Enablement. Build consensus among diverse stakeholders and maintain momentum through clear communication and structured execution. * Market and Business Analysis - Conduct in-depth analysis of market trends, customer segmentation, and performance metrics to inform strategic decisions. Deliver actionable insights that guide planning and optimize resource allocation. * Process Development - Design and implement scalable planning frameworks, calendars, and documentation to support long-range growth. Establish best practices that enable repeatable, efficient operations. * Executive Storytelling and Presentations - Build clear, compelling documentation and strategic narratives for leadership. Translate complex analysis into high-impact, executive-level presentations that drive alignment and decision-making. * Revenue Optimization and Growth - Identify opportunities to accelerate revenue and improve operational efficiency. Provide strategic input on GTM motions, product launches, and process enhancements to maximize business performance. * Performance Tracking and Reporting - Define success metrics and develop dashboards to monitor progress against strategic objectives. Partner with Analytics and Finance to forecast performance and benchmark productivity. About you To excel in this role, you should have: * 5-7+ years of experience in consulting, private equity, revenue operations, or GTM planning, ideally within a SaaS or software environment. * Proven ability to lead cross-functional initiatives with a balance of strategic thinking and operational detail. * High proficiency in PowerPoint with strong storytelling and executive communication skills. * Strong modeling and analytical skills; advanced Excel required, experience with Salesforce, Anaplan, or Xactly preferred. * Familiarity with common program/project planning tools and best practices. * Ability to thrive in a fast-paced, dynamic environment where adaptability and a proactive mindset are key. * Bachelor's degree in Business, Finance, Economics, or related field; MBA or advanced degree is a plus. What's in it for you? Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth. About Aptean At Aptean, our mission is to solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean' s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean' s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. "At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company." -TVN Reddy Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
    $94k-116k yearly est. 3d ago
  • Senior Director Strategic Programs (Chief of Staff to CTO)

    Aptean 4.5company rating

    Alpharetta, GA job

    Are you ready for what's next, now? We're looking for a Director or Senior Director, Strategic Programs (Chief of Staff to the CTO) to join our Product & Technology organization in the Atlanta, GA area. The position is full-time, hybrid, and pivotal to how we execute our technology strategy. Aptean is transforming how industries operate. Our purpose-built software solutions help over 10,000 organizations across 80 countries streamline operations, accelerate innovation, and deliver better outcomes. In a world of generic enterprise technology, Aptean provides targeted solutions that solve real business challenges - and this role is at the heart of making that happen within our Product & Technology teams. About the role The Sr. Director/Director, Strategic Programs (Chief of Staff to the CTO) turns strategy into execution. This person drives operational alignment, clears roadblocks, and ensures the CTO's priorities translate into measurable outcomes across Product, R&D, CloudOps, and Security. You'll partner directly with senior technology and business leaders to deliver cross-functional programs that advance innovation, scalability, and operational excellence. The right person brings a blend of program leadership, technical fluency, and executive presence - someone who can run the machine and tell the story behind it. You will also: * Translate CTO priorities into actionable workstreams with owners, milestones, and outcomes. * Drive the operating rhythm for the Product & Technology org - staff meetings, QBRs, and board prep. * Lead high-impact initiatives such as AI adoption, platform modernization, and cloud transformation. * Partner cross-functionally with Product, Security, Cloud, and Support to ensure execution and alignment. * Monitor progress across key programs, escalating risks and removing blockers. * Build executive-ready communications, reports, and decision materials for the CTO, CEO, and Board. * Partner with HR and Finance on organizational design, resourcing, and hiring priorities. * Act as a trusted advisor and extension of the CTO's leadership voice. About you * 10+ years of experience in SaaS, software, or product engineering organizations. * 7+ years leading cross-functional or transformation programs in Product & Technology environments. * Based in or able to regularly work from the greater Atlanta area (Alpharetta, Dunwoody, Sandy Springs, etc.). * Deep understanding of R&D, CloudOps, and Security operations. * Proven success running executive-level initiatives with measurable outcomes. * Excellent communicator and collaborator; strong executive presence and storytelling ability. * Skilled in Jira, Azure DevOps, or similar tools; fluent in cloud cost, delivery, and quality metrics. * Low-ego, high-urgency, and trusted to operate at the highest level of leadership. What's in it for you? Aptean offers competitive pay and robust benefits, along with the opportunity to grow your career in a fast-paced, flexible, and collaborative environment. You'll be working at the center of our technology strategy - helping drive execution and innovation in an organization that's scaling rapidly. About Aptean At Aptean, our mission is to solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Our ERP, supply chain, and compliance systems serve more than 10,000 organizations across 20+ industries and 80 countries. Our diverse employee base is our greatest strength. Through inclusion, respect, and the embrace of different perspectives, we build innovative solutions that empower our customers and our people.
    $141k-187k yearly est. 33d ago
  • Senior Engineer, AI

    Aptean 4.5company rating

    Alpharetta, GA job

    Are you ready for what's next, now? GenAI Software Engineer (Senior) The Mission We need a hands-on developer who moves fast and breaks barriers using the latest AI tools. You are the type of developer who feels "slow" without GitHub Copilot or Cursor. In this role, you won't just build features; you will utilize GenAI to accelerate development, automate comprehensive testing suites, and streamline deployment. Core Responsibilities * High-Velocity Development: Deliver production-grade code in .NET Core or Python at a rapid pace by leveraging AI development assistants (Copilot, Cursor, Windsurf, Claude Code, Codex) effectively. * Automated Quality Assurance: Use GenAI to generate test cases (Unit, Integration, E2E), write mock data generators, and analyze code for security vulnerabilities before it hits the repo. * Ops & Deployment: Script infrastructure-as-code (Terraform/Bicep) and deployment workflows, using AI to optimize configurations and troubleshoot deployment logs. Requirements * Experience: 5+ years of hands-on software development experience. (Years are less critical than AI-native adaptability). * Tech Stack: Strong proficiency in .NET Core or Python. You write clean, maintainable, and well-documented code. * GenAI Enthusiast: You don't just "use" AI; you understand context engineering, spec-driven development, and how to use AI for refactoring legacy code. You are constantly experimenting with new AI dev tools. * Agile Adaptability: Extreme comfort with ambiguity. You can pick up a new library or framework in a morning and ship a prototype by the afternoon. * Testing Mindset: A strong belief that "if it isn't tested, it doesn't exist," coupled with the knowledge of how to use AI to make writing tests less painful and more thorough. Why Join Us? * Culture of Innovation: We don't ban AI; we mandate it. * Impact: You will be shaping the future of how our company builds software. * Path to Permanence: Successful completion of the 3-month contract offers a clear path to a full-time key role within the organization. What's in it for you? Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth. About Aptean At Aptean, our mission is to solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean' s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean' s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. "At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company." - TVN Reddy Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
    $90k-112k yearly est. 9d ago
  • Intern

    Aptean 4.5company rating

    Alpharetta, GA job

    INTERNSHIP- GA TECH ONLY Are you ready for what's next, now? We're looking for a Supply Chain Engineer Intern to join our team in Alpharetta, GA. This is a 10-12 week, full-time role that takes place over the summer term. The internship will allow students to gain hands-on experience with AI/ML technologies, better understand the supply chain industry, learn and apply technical solutions that are cutting edge and lead / contribute to challenging industry specific projects that enhance manufacturing processes and operational efficiency. About the Role As a Supply Chain Engineer Intern, you'll work closely with senior engineers and cross-functional teams to support the design, development, and implementation of AI-driven features. This role will have the opportunity to work on a summer project that will be determined at the start of the term. This could include areas such as Supply, Inventory, Demand, or Network Optimization, etc. This internship is appropriate for third / fourth year students and ideal for those who are eager to learn, curious about new technologies, and excited to apply AI to real-world business problems. You will be exposed to chatbot/smart workspace solutions, predictive analytics, and Retrieval-Augmented Generation (RAG) pipelines, while receiving mentorship to grow your technical and professional skills. In this role you will: * Assist in developing and testing AI/ML features for Aptean's products. * Support chatbot and smart workspace initiatives to improve customer experience. * Contribute to predictive analytics models under the guidance of senior team members. * Help maintain and monitor data pipelines for AI applications. * Participate in design reviews, code reviews, and team discussions to learn best practices. * Stay current with AI/ML trends and share learnings with the team. About you You are a motivated, third or fourth year student in Computer Science or similar engineering major, looking to grow in AI/ML development. Qualifications: * Currently pursuing a bachelor's degree in Computer Science, Engineering, Data Science, or related field (required). * Internship or academic project experience with Python, R, or Java. * Familiarity with ML frameworks such as TensorFlow or PyTorch (coursework or projects acceptable). * Interest in areas like chatbots, predictive analytics, or data pipelines. * Strong problem-solving mindset and willingness to learn. * Clear communication skills and ability to work in a collaborative environment. Preferred Skills: * Exposure to cloud platforms (AWS, Azure, or GCP). * Knowledge of ERP software or the manufacturing industry. * Familiarity with Natural Language Processing (NLP). What's in it for you? Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible, and casual environment. This is an outstanding opportunity to learn from experienced engineers, gain practical skills, and start your journey in AI. About Aptean At Aptean, our mission is to solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Our ERP and supply chain solutions help process and discrete manufacturers, distributors, and other organizations address their unique challenges. Over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. "At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company." - TVN Reddy Aptean pledges to promote a company culture where diversity, equity, and inclusion are central. We are committed to creating a company in which every employee can succeed, regardless of race, color, sex, nationality, sexuality, gender identity, religion, disability, or age.
    $38k-53k yearly est. 60d+ ago
  • Engineer, AI

    Aptean 4.5company rating

    Alpharetta, GA job

    Are you ready for what's next, now? GenAI Software Engineer ( Mid-level) The Mission We need a hands-on developer who moves fast and breaks barriers using the latest AI tools. You are the type of developer who feels "slow" without GitHub Copilot or Cursor. In this role, you won't just build features; you will utilize GenAI to accelerate development, automate comprehensive testing suites, and streamline deployment. Core Responsibilities * High-Velocity Development: Deliver production-grade code in .NET Core or Python at a rapid pace by leveraging AI development assistants (Copilot, Cursor, Windsurf, Claude Code, Codex) effectively. * Automated Quality Assurance: Use GenAI to generate test cases (Unit, Integration, E2E), write mock data generators, and analyze code for security vulnerabilities before it hits the repo. * Ops & Deployment: Script infrastructure-as-code (Terraform/Bicep) and deployment workflows, using AI to optimize configurations and troubleshoot deployment logs. Requirements * Experience: 3+ years of hands-on software development experience. (Years are less critical than AI-native adaptability). * Tech Stack: Strong proficiency in .NET Core or Python. You write clean, maintainable, and well-documented code. * GenAI Enthusiast: You don't just "use" AI; you understand context engineering, spec-driven development, and how to use AI for refactoring legacy code. You are constantly experimenting with new AI dev tools. * Agile Adaptability: Extreme comfort with ambiguity. You can pick up a new library or framework in a morning and ship a prototype by the afternoon. * Testing Mindset: A strong belief that "if it isn't tested, it doesn't exist," coupled with the knowledge of how to use AI to make writing tests less painful and more thorough. Why Join Us? * Culture of Innovation: We don't ban AI; we mandate it. * Impact: You will be shaping the future of how our company builds software. * Path to Permanence: Successful completion of the 3-month contract offers a clear path to a full-time key role within the organization. What's in it for you? Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth. About Aptean At Aptean, our mission is to solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean' s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean' s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. "At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company." - TVN Reddy Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
    $68k-87k yearly est. 9d ago
  • Account Development Representative

    Aptean 4.5company rating

    Alpharetta, GA job

    Are you ready for what's next, now? We're looking for an Account Development Representative for our office in Alpharetta, GA. The position is full-time. You'll join an awesome team to support our growing customer base. About the role You will be that all-important first point of contact for potential clients. You'll live and breathe our business and our products, using your wealth of knowledge and outbound tactics to build a healthy pipeline of qualified leads. Key Responsibilities: * Generate, qualify, and develop new business opportunities in defined target markets for specific Aptean product lines. This role will primarily use outbound tactics such as cold calling, social media outreach and email sends to generate a pipeline of leads from scratch. The Outbound ADR will take a "campaign approach" to targeting companies to make initial contact and then qualify and secure discovery calls. Ninety percent (90%) of the Outbound ADR's time will be spent on developing and nurturing their own qualified pipeline to opportunity for the Sales team. Ten percent (10%) of the Outbound ADR's time will be spent on other activities including departmental activities and very occasional inbound lead follow-up. * Outbound prospecting and cold calling, including strategic company/vertical targeting and personalized campaigns. * E-mail, direct mail and outbound campaign generation and execution. * Pipeline nurturing to generate opportunities over time. * Qualify leads in or out of target market and into the appropriate point in sales cycle. * Pipeline management and reporting. * Development and maintenance of prospect database. * Deep account/contact profiling. * Assist at trade shows and events as required. * Produce weekly lead generation reports using Excel / CRM. * Ability to speak knowledgably to senior management and articulate a clear benefit case. About you To be successful here, you'll need ambition, initiative and tenacity! To be ahead of the pack, you might have: * Strong understanding of outbound account development principles and execution * Experience working with B2B software solutions. * Experience with CRM solutions, preferably Salesforce * Outbound lead generation/business development experience is strongly preferred * Experience with sales tools including SalesLoft, ZoomInfo, Vidyard, etc. preferred * Self-motivated, high energy, dynamic inside sales and online presence * Competitive personality with a track record of over-achieving * Strong phone presence and ability to make dozens of calls per day * Prior experience or ability to develop deep understanding of one or more target industries in product line target market * Willing to cold call - hungry for results * Excellent written and verbal communication/sales skills - must be confident in communicating on behalf of Aptean with executives and other leadership roles * Attention to detail - values process and data integrity * Strong time management, organization, and prioritization skills * Creative and strong business acumen - must be able to communicate intelligently with senior contacts about their pain points and how Aptean's solutions can address them What's in it for you? Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth. About Aptean At Aptean, our mission is to solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean' s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean' s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. "At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company." -TVN Reddy Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
    $57k-72k yearly est. 53d ago
  • Senior Director, Product Marketing - Platform

    Aptean 4.5company rating

    Alpharetta, GA job

    Senior Director of Product Marketing - AppCentral Aptean is changing. Our ERP and industry solutions are transforming a huge range of global businesses, from food producers to manufacturers and more. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3,000 employees, 50 different products, and a global client base, there's no better time to advance your career at Aptean. We're seeking an experienced leader to join us as Sr. Director of Product Marketing for AppCentral, our next-generation AI-first platform, and intelligent ecosystem. This is a unique opportunity to shape the global market strategy for a transformative platform that integrates connected applications, advanced AI capabilities, and customer success solutions. You will drive the go-to-market strategy, positioning, market analysis, content strategy, and commercial success of AppCentral as expand our platform business and AI capabilities. Key Responsibilities * Lead the development and execution of comprehensive go-to-market strategies for AppCentral, ensuring alignment with product development and company vision. * Define the addressable markets (TAM/SAM/SoM), conduct competitive research, and provide strategic insights to inform product, sales and marketing. * Craft compelling value propositions, messaging, and positioning for the platform, highlighting the benefits of an AI-native ecosystem. * Collaborate with cross-functional teams and engage with key stakeholders to drive platform adoption and market leadership. * Manage and mentor the AI-focused product marketing specialist, fostering a high-performance and high-impact team. * Act as the AppCentral SME across all marketing and sales enablement functions, ensuring teams understand the value and capabilities. * Support the company's rebranding efforts, ensuring consistency in brand positioning and visual identity of solutions with corporate brand. Requirements * PaaS/SaaS Expertise: Preferred experience in SaaS and/or ERP experience, or related technology solutions. * Data & AI Experience: Strong marketing and positioning experience around AI/Data, * Strategic Acumen: Proven ability to analyze complex market landscapes, define TAMs, and develop actionable insights. * Leadership: Experience managing and mentoring product marketing talent in a dynamic, cross-functional environment. * Communication: Strong skills in crafting value propositions, messaging, and engaging with diverse stakeholders. * Change Agent: Ability to drive rebranding and strategic transformation initiatives. What's in it for you? * Competitive compensation package * Opportunity to shape the future of a high-impact AI-first platform * Collaborative, innovative, and inclusive company culture * Flexible working arrangements and professional growth opportunities About Aptean Aptean is transforming the way global businesses manage their transportation, logistics, and supply chain operations. Our TMS SaaS solutions bring innovative technology to logistics providers, shippers, and supply chain professionals, delivering targeted solutions that drive efficiency and results. With over 3,700 employees, 60+ products, and a worldwide customer base, now is the perfect time to advance your career at Aptean. At Aptean, we are committed to fostering a diverse, equitable, and inclusive company culture. We believe that embracing different perspectives and backgrounds fuels innovation and success. We are dedicated to creating an environment where every employee, regardless of race, gender, age, religion, disability, or nationality, can thrive and contribute to our mission. "At Aptean, our diverse and global team is our greatest asset. By harnessing our differences, we maximize our success and that of our customers." - TVN Reddy
    $113k-148k yearly est. 47d ago
  • Senior Payroll Product Support Analyst

    Infor 4.8company rating

    Alpharetta, GA job

    General information Country United States State Georgia City Alpharetta Job ID 46858 Department SaaS Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements Infor is hiring a technical Senior Payroll Support Analyst to join our Payroll systems support team. This role resolves complex technical and functional issues across platforms like Infor HR Talent, leads cross-functional troubleshooting efforts, and delivers efficient, high-impact solutions that ensure payroll accuracy, compliance, and operational continuity. The Senior Payroll Support Analyst drives continuous improvement and helps shape product enhancements through direct customer feedback-all while maintaining system reliability and alignment with financial and HR business goals. A Day in The Life Typically Includes: * Resolve highly complex, high-impact issues related to Payroll systems (e.g., Infor HR Payroll), focusing on product functionality, system configuration, tax compliance, and technical environments - often serving as the final escalation point before engineering. * Conduct in-depth functional and program analysis, testing, and debugging to diagnose and resolve customer-reported issues with precision and efficiency. * Uphold a professional, service-oriented image by delivering clear, proactive communication and sustainable solutions that strengthen user confidence and team collaboration. * Act as the go-to product and process expert on critical cases; coordinating cross-functional support efforts with sound judgement, technical leadership, and focus on minimizing payroll disruptions and ensuring compliance. * Mentor junior team members, fostering a high-performing support culture, and driving continuous improvement in both team capabilities and customer satisfaction. * Engage with high-priority customers to deliver fast, accurate solutions using advanced payroll, tax, and system knowledge-ensuring alignment with payroll processing cycles and regulatory requirements. * Translate real-world user feedback into actionable product recommendations, serving as a key liaison between customers and engineering to drive meaningful enhancements. Basic Qualifications: * Experience in supporting multiple product suites and modules, with underlying technical environments; demonstrated through analytical skills in data analysis, research, diagnostics, and resolution of diverse, complex payroll-related issues. * Experience supporting Payroll or Human Resources Software (Benefits, Payroll, Talent Acquisition) processes and systems in a technical capacity (e.g., configuration, troubleshooting, tax updates, or integration support). * Technical experience in SQL scripting, database systems, web applications, and cloud infrastructure. * Experience delivering efficient, high-impact service to clients under tight deadlines, including during payroll close cycles. * Experience managing escalations and setting clear, realistic expectations with customers. * Experience conducting virtual sessions or phone interactions including screen-sharing, troubleshooting complex technical payroll issues, and facilitating interactive discussions with customers. * Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future. Preferred Qualifications: * Bonus: Hands-on experience with Infor HR Payroll (or other Payroll software suites such as Workday Payroll, SAP HCM Payroll, Oracle HCM Payroll, ADP, or UKG). * Bonus: Hands-on experience with computer programming or application coding (e.g., SQL, JavaScript, or scripting). * Bachelor's degree in Accounting, Finance, Business, Computer Science, or equivalent technical training preferred. About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit ************* Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams. Fraud Privacy Policy We value your privacy at Infor. You may access our privacy policy here. This employer uses E-Verify. Please visit this website for additional information. E-Verify Illinois: Click here, aquí, or tu.
    $50k-61k yearly est. 9d ago
  • Sr. BI Analyst

    Aptean 4.5company rating

    Alpharetta, GA job

    Senior BI Analyst Aptean is changing. Our ERP and industry solutions are transforming a huge range of global businesses, from food producers to manufacturers and more. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3,000 employees, 50 different products, and a global client base, there's no better time to advance your career at Aptean. We're seeking an experienced Senior BI Analyst. This is a unique opportunity to act as a conduit between the data engineering team and business stakeholders, translating business problems into actionable data requirements and solutions. You will leverage your analytical skills to deliver insights that drive strategic decisions across the organization. Key Responsibilities: * Serve as the primary liaison between data engineering and business stakeholders to ensure alignment on data needs and solutions. * Translate business problems into clear data requirements and actionable insights. * Develop and maintain dashboards and reports using BI tools such as Power BI. * Perform data manipulation and analysis using SQL and other relevant tools. * Provide performance decompositions that clearly articulate what is driving business results and which levers stakeholders can action. * Provide clear, concise reporting and recommendations to stakeholders in the format that works best for them (email, dashboard, or other). * Coordinate and track ongoing initiatives, supporting project management activities as needed. * Learn and adapt quickly to new systems and tools; Salesforce experience is a plus. Requirements: * Strong data manipulation and analysis skills (SQL, Power BI or similar BI tools). * Strong Excel skills, including ability to model (PowerQuery, data models) and reconcile data; manual manipulation is often required. * Excellent stakeholder management and communication skills. * Ability to analyze problems and present clear, actionable solutions. * Eye for detail and accuracy; experience sharing updates with C-suite/ELT is a bonus. * Flexible experience level-entry to manager level considered; SaaS experience is helpful but not mandatory. * Some project management or coordination experience preferred. * Ability to learn new systems quickly; Salesforce experience is a plus. What's in it for you? * Competitive compensation package * Opportunity to shape the future of a high-impact AI-first platform * Collaborative, innovative, and inclusive company culture * Flexible working arrangements and professional growth opportunities About Aptean Aptean is transforming the way global businesses manage their transportation, logistics, and supply chain operations. Our TMS SaaS solutions bring innovative technology to logistics providers, shippers, and supply chain professionals, delivering targeted solutions that drive efficiency and results. With over 3,700 employees, 60+ products, and a worldwide customer base, now is the perfect time to advance your career at Aptean. At Aptean, we are committed to fostering a diverse, equitable, and inclusive company culture. We believe that embracing different perspectives and backgrounds fuels innovation and success. We are dedicated to creating an environment where every employee, regardless of race, gender, age, religion, disability, or nationality, can thrive and contribute to our mission. "At Aptean, our diverse and global team is our greatest asset. By harnessing our differences, we maximize our success and that of our customers." - TVN Reddy
    $70k-89k yearly est. 5d ago
  • VP, Global Incentive Compensation

    Infor 4.8company rating

    Alpharetta, GA job

    General information Country United States State Georgia City Alpharetta Job ID 47005 Department Finance And Administration Experience Level EXECUTIVE Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements Infor are recruiting a strategic and operationally strong Vice President Global Incentive Compensation to lead the design, governance, and execution of our global variable compensation programs. This role will partner cross-functionally with Sales, HR, Finance, Sales Operations & IT to ensure our incentive structures drive performance, align with business goals, and scale with our global footprint. The VP will operate in a consultative capacity, partnering with the business to identify sales compensation related challenges. This role is directly accountable for the design and communication of sales compensation programs that attract the right talent, motivate the right behaviors and retain the right talent. A Day in the Life Typically Includes:- * Leading the global sales compensation strategy, design, and administration of all incentive compensation programs across sales, services, and customer success teams * Partnering with executive leadership to align compensation plans with corporate objectives and go-to-market strategies * Manage the global incentive compensation team, ensuring operational excellence in plan modelling, quota setting, and commission processing. * Driving automation and system enhancements in collaboration with IT to improve scalability and transparency. * Managing governance, compliance, and audit readiness for all incentive-related processes. * Delivering executive-level reporting and insights on compensation effectiveness, attainment trends, and ROI. These may include market pay benchmarking, executive and field level feedback interviews, quantitative analysis, and qualitative analysis, as well as actionable recommendations with sales/cost implications, modelled compensation impacts, and an implementation plan. * Leading annual plan design cycles, including stakeholder alignment, plan documentation, and communication strategy to determine health of compensation programs. Basic Qualifications:- * Experience in incentive / sales compensation / sales force effectiveness / sales operations in a global leadership role, ideally in the SaaS / enterprise software business. * Experience designing and managing complex, multi-region incentive plans. * Experience with ICM platforms (e.g., Xactly, Varicent, Callidus), having considerable analytical and modelling experience. * Experience influencing at all levels of the organization, driving transformation and change. * Change management expertise in scaling compensation programs during periods of growth or transformation * Experience navigating matrixed environments and driving cross-functional alignment. Location: US (Alpharetta, GA, Dallas TX) About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit ************* Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams. Fraud Privacy Policy We value your privacy at Infor. You may access our privacy policy here. This employer uses E-Verify. Please visit this website for additional information. E-Verify Illinois: Click here, aquí, or tu.
    $140k-192k yearly est. 5d ago
  • Program Manager- IT PMO

    Infor 4.8company rating

    Alpharetta, GA job

    General information Country United States State Georgia City Alpharetta Job ID 46187 Department Information Technology Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements This role will be responsible for optimizing productivity and nurturing program success from inception through operational optimization. Program Manager will also be a key driver of innovation at the core of IT PMO, spearheading AI-based transformation initiatives that enhance program management capabilities, accelerate decision-making, and increase overall value delivery. This role involves providing leadership in the implementation of portfolio and program management best practices, as well as mentoring and coaching team members to build a high-performing organization. A Day in The Life Typically Includes: * Follow PMO framework guidelines to manage multiple related projects, ensuring on-time delivery, budget adherence, and alignment with strategic business goals. * Establish and enforce program governance structures, implement robust escalation paths, performance tracking, and risk mitigation strategies to maintain control and transparency. * Identify and manage project dependencies, impacts, and gaps to integrate outputs into a cohesive, value-driven program delivery and champion and facilitate the adoption of Scaled Agile Framework (SAFe) methodologies, including organizing and leading Scrum of Scrums meetings to ensure cross-team coordination and alignment. * Drive innovation within the PMO by identifying opportunities to leverage AI-based tools and methodologies, enhancing program management efficiency, decision-making, and value delivery and own program-level reporting, providing clear, timely updates to stakeholders and executive leadership. * Create and maintain master-level program plans and roadmaps, coordinating with Portfolio Managers and business partners on upcoming demand and priorities. * Schedule and lead Governance Board meetings to guide program demand prioritization and decision-making processes. * Assess, estimate, and optimize resource allocation by coordinating with multiple supervisors to balance scope, cost, and capacity for maximum delivery effectiveness and drive post-project value realization efforts, ensuring that planned benefits are achieved and sustained. Required skills: * Experience tracking and reporting on project value delivered, ensuring programs achieve measurable business outcomes and some exposure to KPI metrics for PMO. * Experience managing complex technology programs comprised of multiple interdependent projects within a dynamic environment. * Experience with program and portfolio management methodologies, frameworks, and best practices. * Experience establishing and implementing governance, risk management, and performance reporting mechanisms to drive accountability and transparency. * Experience using Jira for project management, including building and maintaining portfolio-level dashboards that provide real-time visibility into program status, risks, and key metrics. * Experience building, growing, and leading high-performing teams of IT project managers while ensuring alignment with strategic objectives and maintaining high employee engagement. Preferred skills: * Experience with AI tools and platforms applied in project or program management. * Experience driving digital transformation initiatives and embedding automation or AI-driven workflows in PMO processes. * Experience with business intelligence and leveraging data-driven insights for program decision-making. Hybrid-Dallas, Texas or Alpharetta, Georgia About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit ************* Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams. Fraud Privacy Policy We value your privacy at Infor. You may access our privacy policy here. This employer uses E-Verify. Please visit this website for additional information. E-Verify Illinois: Click here, aquí, or tu.
    $90k-112k yearly est. 39d ago
  • Corporate Operations Manager

    Infor 4.8company rating

    Alpharetta, GA job

    General information Country United States State Georgia City Alpharetta Job ID 47049 Department Finance And Administration Description & Requirements The Corporate Operations Manager will work closely with the Corporate Operations team to support organization, consistency, and follow-through across reporting, project management, and operational activities that align with enterprise priorities. The role includes coordinating the monthly Corporate Priorities reporting process by collecting updates, tracking progress, and preparing materials for leadership review. The position also supports and manages special projects within Corporate Operations to enhance visibility, planning, and execution related to Infor's priorities. The role requires the ability to manage projects, maintain accuracy, and work effectively in situations involving shifting or unclear requirements. Responsibilities rely on applying a structured approach to organization and communication. A Day in the Life Typically Includes * Supporting the Corporate Operations team in managing the monthly Corporate Priorities reporting cadence, including tracking inputs, coordinating stakeholder outreach, and confirming accuracy and completeness. * Compiling and formatting data-informed updates for leadership reports and presentations. * Interpreting reports, identifying actionable information, and communicating findings to support decision-making. * Maintaining and updating the Corporate Operations program management asset library, including templates, tools, and reference materials, and ensuring consistency and accessibility. * Assisting with operational coordination for meetings, workshops, and cross-functional reviews. * Supporting and managing special projects across Corporate Operations. * Preparing meeting agendas, notes, and follow-up items to document next steps and track completion. * Using standard Corporate Operations templates to support consistent structure and alignment across programs and projects. * Using project management tools (e.g., ClickUp, Smartsheet, or similar) to organize deliverables, document progress, and contribute to process improvements. * Contributing to efforts that strengthen workflows, simplify processes, and improve efficiency through standardized structure and communication. Basic Qualifications * Experience managing multiple tasks concurrently, tracking progress, and meeting deadlines. * Experience collaborating and communicating with colleagues at various levels. * Experience with Microsoft Office (Excel, PowerPoint, Word). * Experience learning and using new tools or platforms. * Experience adopting and applying tools, templates, and standardized practices. * Experience working with changing priorities and timelines. * Experience identifying and implementing solutions to operational challenges. Preferred Qualifications * Experience with project management principles, including planning, tracking, and reporting. * Experience with project management platforms such as ClickUp or Smartsheet. * Bachelor's degree. * Experience in project coordination or operations. About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit ************* Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams. Fraud Privacy Policy We value your privacy at Infor. You may access our privacy policy here. This employer uses E-Verify. Please visit this website for additional information. E-Verify Illinois: Click here, aquí, or tu.
    $93k-110k yearly est. 3d ago
  • Associate Business Development Manager

    Infor 4.8company rating

    Alpharetta, GA job

    General information Country United States State Georgia City Alpharetta Job ID 46395 Department Sales Experience Level ASSOCIATE Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements Our Business Development organization generates a pipeline of qualified opportunities for the Field Sales team by connecting with Infor customers and prospects through a multi-channel prospecting methodology. In a global innovative, competitive, and collaborative culture, the Business Development Team Lead fosters an environment where people feel in control of their own success. Working through market proven KPIs, technology stack and guidelines for success, the Business Development Team Lead provides ongoing coaching on how to lead in with a personalized and relevant approach to ensure a best-in-class seller & buyer experience. A Day in The Life Typically Includes: * Lead a team of individual contributors by coaching and leveraging data driven insights * Own Go-To-Market execution through inbound lead qualification and outbound prospecting * Hands on coaching and shadowing on advanced prospecting methodology, including multi-channel, prospecting sequence, account mapping & inbound lead management * Utilizing the marketing vehicles and tactics that contribute to build a pipeline that moves * Key contributor in elevating best practices at a global level - leading cross regional initiatives as well as Business Development Representative (BDR) led programs * Key stakeholder in the BDR/Sales/Marketing alignment - own consistent communication & reporting cadence * Advanced use of the prospecting technology stack. Comfortable in leveraging prospecting data as leading indicators of the Rep performance and effectiveness Basic Qualifications: * Experience working in sales * Knowledge of the dynamics of enterprise sales across different lines of business and geographies * Experience working across virtual and diverse teams to tackle specific business problems and offer solutions * Knowledge of the role of business development in the buying and selling journey * Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa Preferred Qualifications: * Sales leadership experience * Outbound lead generation experience * Experience within the software or technology industry About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit ************* Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams. Fraud Privacy Policy We value your privacy at Infor. You may access our privacy policy here. This employer uses E-Verify. Please visit this website for additional information. E-Verify Illinois: Click here, aquí, or tu.
    $92k-114k yearly est. 3d ago
  • Business Development Representative

    Infor 4.8company rating

    Alpharetta, GA job

    General information Country United States State Georgia City Alpharetta Job ID 46504 Department Sales Experience Level ENTRY_LEVEL Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements Business Development is the start of an incredible career journey in sales and is an integral part of the continued success and growth of Infor. This position is key in driving new business for our sales organization. At Infor, we provide the best sales training ground that enables you to enhance your skills and accelerate your career trajectory. A Day in The Life Typically Includes: * Own and drive a specific industry/region to discover net-new opportunities within the hospitality industry * Identification and multi-channel engagement with our buyers through phone, email, and social media * Advanced prospecting within your target industry/region by reaching out to companies who have displayed demographic or behavioral buying signals * Work alongside our intelligent tech stack to drive success: Salesforce, Outreach, ZoomInfo and many others. Build strong alignment with the different stakeholders within Infor, specifically in sales & marketing * Lead on innovation and demonstrate creative destruction to turn your ideas into initiatives that will benefit the global organization Basic Qualifications: * Knowledge of Microsoft applications * Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future Preferred Qualifications: * Previous experience within the hospitality industry * Previous sales or business development experience * Collaboration skills and ability to work successfully with teams to build professional relationships About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit ************* Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams. Fraud Privacy Policy We value your privacy at Infor. You may access our privacy policy here. This employer uses E-Verify. Please visit this website for additional information. E-Verify Illinois: Click here, aquí, or tu.
    $50k-66k yearly est. 37d ago
  • Product Support Analyst, Associate

    Infor 4.8company rating

    Alpharetta, GA job

    General information Country United States State Georgia City Alpharetta Job ID 46261 Department SaaS Experience Level ASSOCIATE Employment Status FULL_TIME Workplace Type On-site Description & Requirements Infor is seeking Associate Product Support Analysts to provide dedicated technical and operational support for Department of Defense (DoD) customers utilizing Infor's Hospitality Management Solution (HMS). This role serves as a key liaison between Infor Support and DoD partners, ensuring seamless communication, timely issue resolution, and exceptional customer experience across military base implementations. The ideal candidate combines strong problem-solving skills, technical proficiency, and a customer-first mindset to deliver reliable, high-quality remote support that upholds Infor's commitment to service excellence. A Day in The Life Typically Includes: * Serve as a support liaison between the Infor Support business unit and the customers for both functional and technical support for the Hospitality product lines. * Provide courteous customer service in an accurate and timely manner in accordance with existing procedures. * Provide application support by responding to incidents, interpreting queries and problems, examining data, error logs, and utilizing all available support material and tools to successfully resolve the problem. * Resolve customer questions or problems over the telephone or via the chat tool focusing on product functionality, operating environments and system configuration/setup. * Proactively keep customers informed of how and when problems are resolved with a focus on retention and reference ability. * Develop and maintain effective customer communications by managing the customers' expectations through use of negotiation, persuasion, diplomacy, and clear communication in the English language, ensuring customer satisfaction and customer retention. Basic Qualifications: * Experience working in customer service or support. * Experience identifying and evaluating possible solutions for product related questions. * Experience with operating environments. * Ability to work all shifts as required, including weekends and holidays. * US Citizenship is required due to US Government contract requirements. Preferred Qualifications: * Hospitality industry experience with check in/out, accounting, and/or reporting. * Experience using SQL. * Experience with technical support of cloud applications. * Technology Help Desk experience a plus. * Knowledge of various software applications used for testing, troubleshooting, call logging, etc. * Experience with remote desktop viewing through tools such as Webex or SecureLink. * Experience using a CRM such as ServiceNow to log work cases. About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit ************* Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams. Fraud Privacy Policy We value your privacy at Infor. You may access our privacy policy here. This employer uses E-Verify. Please visit this website for additional information. E-Verify Illinois: Click here, aquí, or tu.
    $50k-61k yearly est. 7d ago
  • Data Engineer

    Infor 4.8company rating

    Alpharetta, GA job

    General information Country United States State Georgia City Alpharetta Job ID 46721 Department SaaS Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements Infor is hiring a Data Engineer to join our Cloud Operations Machine Learning (COML) team. This position will play a pivotal role in deploying models and analyses into production on AWS, building and maintaining ETL (Extract, Transform, Load) pipelines, and optimizing SQL queries for performance. The Data Engineer will lead projects and initiatives, write and debug analytical code, translate business problems into mathematical models, monitor and maintain production systems, and ensure the analytical integrity of deployed solutions. Infor's customers rely on our cloud infrastructure for critical business operations-from payroll processing to customer communications. Any disruption can significantly impact their business. The COML team leverages vast operational data to develop and deploy AI/ML solutions that improve system performance, uptime, and ultimately, customer satisfaction and retention. A Day in The Life Typically Includes: * Build and deploy scalable data pipelines and ML models in AWS. * Review and debug analytical code to ensure production stability. * Optimize SQL queries for performance across large datasets. * Maintain and monitor deployed models and ETL workflows. * Collaborate with stakeholders to translate business needs into data solutions. * Align with team goals and track progress on initiatives. * Coordinate cross-functionally to meet project timelines. * Define data requirements and design efficient queries. * Support data needs of scientists and business partners. Basic Qualifications: * Corporate experience in data engineering or software development. * Experience writing and maintaining Python code for data processing, automation, or application development. * Experience using SQL for complex queries, data modeling, and performance tuning in enterprise-scaled databases. * Experience deploying time series data ETL pipelines in a corporate environment. * Experience working in a cloud environment. * Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future. Preferred Qualifications: * Bachelor's degree in Computer Science, Data Science, Mathematics, Statistics, Economics, Physics, or Engineering. * Experience with InfluxDB, AWS Redshift, Athena, Lambda, and Apache DataFusion. * Experience with Git and Docker. * Knowledge of Sumo Logic. * Understanding of AWS ecosystem (Athena, Lambda, S3, etc.). * Experience designing and deploying data pipelines and data science solutions in the cloud. * Experience in data transformation and algorithm development. * Data Engineering Certifications. About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit ************* Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams. Fraud Privacy Policy We value your privacy at Infor. You may access our privacy policy here. This employer uses E-Verify. Please visit this website for additional information. E-Verify Illinois: Click here, aquí, or tu.
    $79k-100k yearly est. 13d ago

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