Client Specialist jobs at Net at Work - 270 jobs

Description Client Support Specialist Arabic SpeakingWhat We're Looking For: Meltwater is hiring an Arabic speaking Client Support Specialist based in Cape Town. We're searching for individuals like yourself to join our dynamic team and enhance our customer experience in the Premiums Support portfolio. As a Client Support Specialist, you will closely collaborate with the Customer Success Executive (CSE) and Sales to ensure customer requirements are fulfilled. You will advocate for innovation and best practice adoption, and leverage technology to address challenges. Joining Meltwater means entering a space where you'll grow both personally and professionally. Our environment is all about helping you develop your talents, offering mentorship, and embracing inclusive leadership principles. You'll work alongside experienced colleagues and supportive leaders who are committed to guiding you.Be part of our lively community, where we celebrate your unique contributions and encourage you to reach your full potential. Let's team up and dive into the world of client support, making a real difference together. What You'll Do: Manage a portfolio of Enterprise Premium Support clients Handle day-to-day reactive requests by delegating tasks to Managed Services, Product Support, or addressing them directly as needed Responsible for overseeing the completion of the customer's scope of work Create "blueprints" for Searches and Dashboards, leveraging resources to address complex and specific client requirements effectively Monitors Enterprise support consumption within their portfolio and provides insights on key themes and challenges to the account Customer Success Executive and/or Program Manager as needed Work closely with the Customer Success Executive to continually enhance our enterprise support offerings through collaborative efforts Support Customer Success Executive in completing operational tasks necessary for software and/or service deliveries Identify workflow inefficiencies or out-of-scope requests, and support the Customer Success Executive in alignment among all stakeholders regarding the scope of Enterprise support What You'll Bring: Bachelor's degree or higher in any field, accompanied by a minimum of 2 years' experience in business-to-business client support, preferably within the SaaS industry Excellent written and verbal communication skills in English and Arabic. Proficiency in at least one major business domain area (e.g., Retail, Consumer Goods, Government, Communications, Media, Tech Health, Life Sciences, Financial, Agency) Strong analytical skills enabling effective problem-solving in business contexts Demonstrated capability to communicate, present, and influence convincingly across all organizational levels, both internally and externally Cross-functional collaboration skills, adept at leveraging resources to prioritize customer satisfaction with a client-centric mindset Experience with large-scale enterprise implementations, understanding associated challenges and requirements Proficient in Boolean logic and data structuring methodologies Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 2 days a week. The ability to legally work in the country of hire is required for this position. What We Offer: Enjoy flexible paid time off options for enhanced work-life balance Meltwater demonstrates a commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work: V & A Waterfront, 3 Dock Rd., 8001 Cape TownOur StoryAt Meltwater, we believe that when you have the right people in the right environment, great things happen.Our best-in-class technology empowers our 27,000 customers aroundthe world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.Our award-winning global culture drives everything we do and createsan environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes alongthe way.We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.We are Meltwater. Inspired by innovation, powered by people.Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

ServiceCore and Docket are rapidly growing field-service Software as a Service platforms serving the portable sanitation and dumpster industries. Named the #80 fastest-growing software company in America by Inc. 5,000, we're redefining how our customers manage their businesses. Our software helps hardworking business owners save time, stay organized, and get paid faster by streamlining job management, route optimization, inventory tracking, and billing automation. We take pride in being the go-to solution for an underserved industry. Our customers work hard, and so do we-giving them tools to get more done with less stress. We live by our core values: Love Our Customers Be Real Give a Shit Deliver Results Keep it Fun At ServiceCore, you'll work in a fast-paced, agile environment where we take our work seriously but keep things fun and authentic. We believe in growing together, celebrating successes, and empowering each team member to make a real impact. Role Overview We're looking for a Customer Support Representative to join our team in a fully remote role. This position is critical to how our customers experience our product and our company. You'll work directly with small to mid-sized business owners and office teams who rely on our software to run their day-to-day operations. This is not a script-following, ticket-closing role. We're looking for someone who can listen carefully, diagnose real problems, explain solutions clearly, and take ownership from first contact through resolution. If you're comfortable working independently, managing your time, and making good judgment calls while supporting a high-volume queue, you'll do well here. What You'll Be Doing Provide multi-channel customer support via email, chat, and phone, helping customers resolve questions and issues efficiently and clearly. Troubleshoot product issues using Zendesk and Jira, knowing when to investigate further, when to escalate, and how to keep the customer informed throughout the process. Own customer issues end-to-end, ensuring nothing falls through the cracks and follow-ups actually happen. Document and categorize issues accurately, helping improve reporting, internal visibility, and long-term product fixes. Collaborate closely with teammates and cross-functional partners, especially Product and Engineering, to surface patterns, edge cases, and recurring pain points. Build strong product knowledge so you can confidently guide customers through workflows, features, and best practices without overcomplicating things. Represent the customer's perspective internally by sharing clear, practical feedback rooted in real usage and real impact. Who You Are We're looking for someone who is ready to hit the ground running and make a meaningful impact. Customer-focused and practical. You care about solving the real problem, not just sending a response. Calm under pressure. You can handle frustrated customers, shifting priorities, and a busy queue without letting quality slip. Clear communicator. You explain things in plain language, avoid jargon, and adapt your tone to the person on the other end. Comfortable with support tools. Experience with Zendesk is a strong plus; familiarity with Jira is even better. You understand how good ticket hygiene supports the whole organization. Accountable and organized. You follow through, manage your workload well, and don't need constant oversight to stay on track. Adaptable and curious. You pick up new workflows quickly and are willing to learn as the product and customer needs evolve. Remote-ready. You can work independently, stay engaged with a distributed team, and communicate clearly without being in an office. Base Salary $50,000 - $70,000 (based on experience) Benefits and Perks 14 Company Holidays in addition to Unlimited PTO Healthcare, dental and vision insurance with generous employer contributions 401K w/ match Equity Appreciation Plan (units granted upon hire) Regular lunches and a fully-stocked kitchen (if in Denver) Bi-weekly Grubhub lunch stipend for remote folks Company-provided hardware of your choice/configuration Ready to Apply? If you're ready to bring your energy, skills, and passion for customer support to a fast-paced, growing company, we want to hear from you. Apply today and show us how you'll make an impact! ServiceCore is committed to equal opportunity regardless of race, color, age, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, sexual orientation, marital status, citizenship, national origin, disability, or veteran status.

Itamar At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT ️ family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on propriety signal and analysis. 80% of patients who have sleep apnea are undiagnosed. We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life. WatchPAT ️ is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US. ZOLL Itamar's corporate headquarters, research and development and manufacturing are located in Israel with U.S. headquarters based in Atlanta, GA. Job Summary As a Customer Service & Technical Support Representative, you are part of the Itamar Medical team that supports our customers, sales reps, and clinicians, taking inbound phone calls and assisting them with customer service questions and technical troubleshooting issues. We are looking for a high-energy, self-motivated professional who is ready to join our team. Essential Functions Provide customer service and technical support of all Itamar Medical products and services. Receive incoming phone calls and emails - troubleshoot, research and respond to inquiries in a timely, professional manner which meets high-quality, productivity and performance standards. Work with a diverse team to investigate, assess and resolve issues in accordance with established guidelines and policies. Inform Customer Service Manager of all unresolved issues. Keep accurate records and document actions and discussions. Understand and educate customers about all Itamar Medical products and services. Retain customers through superior customer service and technical support. Required/Preferred Education and Experience Bachelor's Degree preferred Two + years working as a customer support representative/technical support representative Experience working remotely with space for an “at-home workstation” Experience with industry standard applications (MS Office, Internet Explorer, Remote Support Tools, Windows, SQL) Knowledge, Skills and Abilities Excellent verbal and written skills Strong analytical and reasoning skills to effectively troubleshoot issues over the phone Highly organized person with exceptional attention to detail, ability to multi-task and work under pressure Someone who is a quick learner with the ability to understand a wide range of issues and topics Ability to work independently but who is excited to be a part of a dynamic team Patience Salesforce experience Ability to communicate technical issues in a way that is understandable to non-technical customers Ability to work between the hours of 7:00am and 8:00pm Physical Demands Employee is continuously required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear (up to 98% of an average 8-hour day). The employee must occasionally lift or move up to 20 pounds (up to approximately 5% of an average 8-hour day). This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. This job must use ergonomic tools and correct posture along with correct procedures for lifting, bending, squatting, carrying, pulling and reaching. Digital dexterity and hand/eye coordination in operation of office equipment. Ability to speak to and hear customers and/or other employees via phone or in person is required. Body motor skills enough to enable incumbent to move from one office location to another. ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. The hourly pay rate for this position is: $22.00 to $24.00 Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at ********************* Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

The Rapid Resolution Specialist is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will be responsible for determining problem severity, performing basic remediation, and assigning service requests to appropriate resources. ESSENTIAL FUNCTIONS: Respond to client calls, client emails, system alerts and other correspondence in an appropriate and timely manner. Participate as a primary resource within the inbound calling contact center for Managed IT clients. Determine problem severity, establish priorities, and assign service request to the appropriate resource. Accurately and promptly log client problem information and create a service request. Provide prompt communications to clients (internal and external) on detailed status information and estimated resolution times for issues. Remediate support requests for move/add/change type work. Troubleshooting and remediate support requests for basic and intermediate break/fix type work. Verify systems and applications functionality to identify proper resources to assign for resolution. Verify and maintain client contact and database information. Participate in best practices and follow operations procedures to create efficiencies. Accurately maintain and comply with documentation and administrative procedures in a timely basis to include time entry process. Attend required company and departmental meetings. Act in accordance with Marco policies and procedures as set forth in the employee handbook. EDUCATION AND EXPERIENCE: High School diploma and two years of relevant experience or an Associate's degree; or equivalent combination of education and experience. Previous IT experience preferred. REQUIRED SKILLS: Proficiency with business collaboration tools including MS Office applications, Outlook and company specific programs. Solid customer service abilities including telephone skills. Excellent verbal and written communication with internal and external clients. Excellent organizational and time/task management skills with the ability to prioritize tasks and work within a defined timeline and to operate with changing priorities. Ability to gather and analyze information. Performs work with accuracy and thoroughness. Excellent follow through to see tasks through completion. Function collaboratively as part of a fast-paced, client orientated team. Pay Range: $19.94 - $29.92 hourly + bonus The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI

At Sirona Medical, we're building software that enables physicians to work as fast as they can think. Each year in the U.S., billions of patient images are captured-and nearly all of them are reviewed and diagnosed by radiologists. These specialists are the central hub of diagnostic medicine: over 80% of all healthcare data flows through radiology IT systems. Yet despite their pivotal role, radiologists are overburdened by outdated, fragmented software which limits their efficiency and ultimately the quality and efficiency of care that health systems can provide patients. That's where Sirona comes in. We're a San Francisco-based, cloud-native software company with employees around the world. Our deep understanding of both the practice and business of radiology has allowed us to build RadOS-a unified, AI-powered operating system powering the entire radiology workflows. How Sirona Solves the Problem Sirona is uniquely positioned to transform the way radiology is practiced. We're delivering the organizational shift that both individual radiologists and entire practices urgently need: A unified, intuitive, and platform-agnostic solution A streamlined workspace that makes every part of the radiologist's workflow faster and easier The freedom to read from anywhere, for anyone By cutting clicks, optimizing diagnostic time, and unlocking efficiencies that extend far beyond the reading room into all care settings, Sirona empowers radiologists-and in doing so, we help the entire healthcare system move faster, smarter, and with greater impact on patient outcomes. For more information, please visit ******************************** Sirona Medical is seeking a Client Enablement Specialist - Radiology to deliver hands-on training and workflow education to our customers and internal teams. This role is focused on live training delivery, clinical workflow enablement, and product adoption for radiology professionals. This individual contributor role is designed for someone with direct experience in radiology workflows who enjoys teaching, facilitating live sessions, and working closely with customers in real-world clinical environments while anticipating the needs of organizations in their workflow and system use. You will work directly with radiologists, PACS administrators, and imaging teams to ensure they can confidently and effectively use Sirona's platform as part of their daily practice. Key Responsibilities: Client Training and Education Deliver live, instructor-led virtual and on-site training during onboarding, implementation, and go-live Facilitate role-based sessions for radiologists, administrators, and support staff Adapt training delivery to different learning styles and clinical settings Radiology Workflow Enablement Teach end-to-end radiology workflows within Sirona's platform Translate complex product functionality into clear, clinically relevant instruction Support customers through workflow changes and adoption of new features Feature and Adoption Enablement Partner with Product and Customer Success to understand new functionality Lead client-facing sessions introducing enhancements and best practices Reinforce adoption through follow-up training and workflow optimization sessions Internal Enablement Deliver internal training to ensure Sirona teams understand radiology workflows and product usage Act as a subject-matter expert for radiology-focused training questions Continuous Improvement Collect learner feedback and identify gaps in understanding Contribute to improving training materials, curricula, and delivery methods Key Requirements: 5+ years of experience delivering live training or enablement for SaaS, clinical, or healthcare software Proven ability to train radiologists and other clinical imaging professionals Direct experience working with radiology workflows, including PACS, RIS, reporting, or imaging operations Strong facilitation and presentation skills in live training environments Comfort learning and teaching complex healthcare software to clinical and non-clinical audiences Preferred Background in healthcare IT, imaging informatics, or radiology operations Familiarity with adult learning principles and instructional best practices Benefits: Stock Options Medical, dental, vision insurance Life insurance Maternity and Paternity Leave Flexible time off 401K matching MacBook Pro Sponsorship for conferences, continuing education, etc. The annual US base salary range for this full-time position is $80,000 - $100,000 + equity + benefits. Pay scale is flexible depending on experience. Within the range, individual pay is determined by work location and additional factors, including job-related skills, competencies, experience, relevant education and training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Job Responsibilities: Provide support and training to the customer service team. Establish and maintain a good strategic advisor relationship to increase the sales of the organization. Ensure proper implementation of business growth strategies. Develop and implement efficient customer success strategies. Collect data to clearly understand the needs of the customers. Take care of customer satisfaction by coming up with customer support content. Discuss points related to customer satisfaction with the higher officials. Job Skills: Bachelor's degree in Business administration or other related courses. Proven experience as a Customer Success Specialist or in other relevant roles. Knowledge of customer success strategies and sales growth strategies. Excellent verbal and written communication skills. Inspiring leadership qualities and strategic planning skills. Analytical mind and problem-solving ability. Good team player and multitasker. Benefits Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Health Care Plan (Medical, Dental & Vision) Training & Development Work From Home Stock Option Plan Life Insurance (Basic, Voluntary & AD&D) Salary $95,000-$120,000 Per year

Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role As a Cisco Specialist, Services and Subscription Management, your primary role is to drive revenue growth in Cisco service contract renewals through retaining existing clients, upselling to strategic premium offerings, expanding within existing customer base, and assisting in uncovering white space opportunities. This role is responsible for supporting Presidio's federal customer base through the lifecycle of an agreement including creating renewal quotes/proposals, participating in driving Services EA opportunities and true forwards, managing the data throughout the term, and processing renewal orders. The Cisco Specialist works directly with Account Executives, clients, and Cisco, as well as cooperatively with internal cross functional teams to ensure success of the renewals practice. Responsibilities include: Proactively manage customer Cisco renewals and timeline for assigned account base Review renewals for upsell opportunities, position new offers, create and present quotes/proposals Participate in joint Presidio/OEM strategy meetings relating to renewal (multi-year, transition to Enterprise Agreements and additional strategic programs) Participate in customer facing meetings to present offerings, address questions, and drive opportunities to closure Assist in the Services EA sales cycle by helping identify qualified target customers, building standard renewal comparison quotes as needed, working in EAMP to scope the CX proposal install base Work in tandem with EA Client Success Managers to prepare customers for Services EA True Forwards, validate inventory adds/removals, assist with budgetary estimates, and work with Cisco asset management teams as needed Maintain and reconcile end-user's Cisco contract inventory and proactively manage this process quarterly, annually, etc. Triage all Cisco services related questions and issues both internally and externally Work with regional management, account executives and cross functional teams to promote and develop the Cisco service practice with the goal of increasing attach rate, renewal rate, and Services EA adoption. Accurately forecast renewals pipeline in conjunction with Account Executives Collaborate with manufacturer reps to secure pricing, ensure timely renewals and accurate forecasting Periodically review contracts within account base for accuracy - maintaining clean, consolidated contracts and managing customer access Prepare and process orders utilizing internal tools Track orders to completion, escalate as required, and ensure accurate booking Prepare and deliver Quarterly Business Reviews to clients as required Required Skills and Professional Experience Proficient in Microsoft Excel and MS applications Strong written and verbal communication skills Ability to work independently and in a cross functional team environment Strong knowledge of Cisco services, contracts, and Enterprise Agreements Familiarity with Cisco asset/contract management systems (e.g., CCWR, EAMP) Knowledge of service lifecycle management and subscription models Preferred Skills and Professional Experience 3+ years' experience in a support agreement renewal role Experience with Cisco service contracts and CX EA's (renewals, subscriptions, Enterprise Agreements) Experience supporting federal government programs, contracts, or stakeholders preferred Direct customer-facing experience (presentations, QBRs, consultative selling) Ability to provide revenue growth through renewals and upsells Contract and order management experience (tracking, reconciliation, processing) Your future at Presidio Joining Presidio means stepping into a culture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit ***************** ***** Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances. To read more about discrimination protections under Federal Law, please visit: ************************************************************************************************ If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to ************************ for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to ************************ . Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #LM

This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description Looking for having 8+yrs experience with : CRM configuration experience with integration experience to SAP ECC. Functional SAP CRM Sales/Service experience with at least 3 end to end SAP implementations. SAP CRM End to End functional design experience in multiple SAP CRM implementations with back end integration. Thorough background in CRM configuration settings and ability to visualize gaps at design time. Ability to identify, troubleshoot and close issues during build time. Minimum three full lifecycle SAP CRM implementations. Ability to immediately begin work on a complex programs. Grantor Management implementation experience/knowledge in Grantor Programs Management, Application and Agreement Management, Change Request and Claims Grantor Management implementation experience/knowledge with integration experience to SAP ECC. Strong knowledge and understanding on SAP Service Process with ERP integration and best practices. Configuration of CRM Service functionalities including Installed Base Management, service tickets, and service orders. Configuration of CRM Service functionalities including Confirmations with ERP billing and Logistics Integration. Extensive experience in the configuration of Web UI for multiple Business Roles, Transaction Launcher, Actions, & Partner Extensive experience in configuration Text Determination Procedures, Status Profile, Org. Data Determination and Transaction Types. Good understanding and knowledge about Web Requests - BSP/Adobe forms, Web UI enhancements, AET, BADIs and Workflows. Ability to identify and build test data and testing scenarios. Test data creation for Unit testing as well as product testing. Clear understanding of SAP Security functions and ability to design new business roles based on security objects. Experience with Business Requirement Gathering, Gap Analysis, Configuration, Testing and Support. Experience with managing multiple complex and high impact projects. Understanding of Solution Manager and its function within an SAP landscape and how it applies to CRM. Additional Information Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130

This is Hourly Paid Job (US-Remote) We are seeking an experienced and resourceful client services coordinator to oversee the day-to-day relations with our clients. The client services coordinator will be responsible for collecting information on how to best serve clients. You will report directly to senior management and work closely with different role players, e.g. teams within the organization, vendors, and customers. To be successful in this role, you must have superb organizational and communication skills. Your work will be accurate and you will be polite and professional. Client Services Coordinator Responsibilities: Provide assistance to clients in person, on email, or telephonically. Schedule meetings or telephone conferences between clients and management. Book meeting rooms or venues. Coordinate the production of client-facing marketing materials. Compile and maintain records on client accounts. Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions. Escalate complaints to relevant departments. Liaise with in-house teams to adjust service offerings and assess related costs. Build and maintain close relationships with clients. Client Services Coordinator Requirements: A bachelors degree is preferred. Computer skills must be proficient with Microsoft Office, Adobe, and project management software, e.g. Trello. Prior administrative or client services experience within a corporate organization may be strongly desired. A professional and friendly demeanor. Have a keen eye for detail. Excellent verbal and written communication skills. Required Skills: Client Relations Trello Conferences Records Vendors Materials Email Software Project Management Microsoft Office Marketing Communication Management

This is Urgent Hiring (US-Nationals) Only We are searching for a friendly and highly analytical customer service specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires. A top-notch Customer Service Specialist will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Ideal candidates should be great brand ambassadors who are willing to go the extra mile to ensure customer satisfaction. Customer Service Specialist Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers issues. Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible. Maintaining a polite, helpful, and professional manner at all times. Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved. Familiarizing yourself with new products and services as they are introduced. Attending workshops and meetings as required. Providing training to new customer service agents. Respecting client confidentiality at all times. Customer Service Specialist Requirements: High school diploma or GED. Bachelors degree in business, communications, or a related field may be advantageous. Practical experience with help desk software, such as Zendesk, and CRM software, such as salesforce sales cloud, may be required. Previous experience in a customer service role is preferred. The ability to respond appropriately under pressure. Sound judgment and excellent problem-solving skills. The ability to speak a second language may be advantageous. A positive attitude and the ability to build relationships with clients. The flexibility to work irregular hours, when required. Superb written and verbal communication skills. Required Skills: GED Zendesk Chat Video Hiring Confidentiality New Hires Workshops Customer Satisfaction Social Media Time Management Pressure Email Software Customer Service Business Communication Sales Training Management

Make a difference in adult education - one client at a time. WHO WE ARE: At Aztec Software, we're the trusted global leader in adult education learning solutions. At Aztec, our goal is to educate, empower and elevate adult learners for a better tomorrow. Aztec has been in the business of improving adult and young adult lives through computerized skills remediation since its inception. With an industry-leading understanding of the way in which adult populations learn best, Aztec is committed to helping adult learners succeed and grow. JOB SUMMARY: We're looking for a Client Success Representative (Print Purchases) who's passionate about helping others, enjoys building strong relationships, and thrives in a fast-paced, team-oriented environment. If you're organized, people-focused, and love creating “aha!” moments for clients - we want to meet you. ESSENTIAL FUNCTIONS: Welcome & support new print buyers - guiding them through onboarding, understanding their programs, and ensuring a smooth experience. Build lasting relationships by providing exceptional customer service, handling inquiries, and ensuring client satisfaction. Promote Aztec's full suite of products, connecting print buyers to digital tools, webinars, and educational resources. Drive engagement and reorders through proactive communication and relationship management. Collaborate internally to share client feedback, competitive insights, and creative ideas to improve the customer journey. Assist with support calls and emails, routing inquiries and ensuring clients get timely resolutions ESSENTIAL EDUCATION SKILLS AND EXPERIENCE: Bachelor's degree in Business, Communications, Education, Marketing, or related field (or equivalent work experience). 2+ years of experience in customer success, account management, or education (adult ed experience a plus!). Strong communication and relationship-building skills - you love connecting with people and solving problems. Tech-savvy and comfortable learning new platforms quickly. Organized, detail-oriented, and motivated to make clients feel supported and valued. Experience using CRM tools and Microsoft Office Suite. What We Offer 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Job Type: Full Time Work Location: Remote Travel: Up to 30% as needed Equal Opportunity Employer Aztec is a proud equal opportunity employer.

The Consulting Services Account Specialist 3 exercises sound judgment and works independently with minimal instruction to lead services sales efforts in their assigned accounts. The role develops solutions aligned to customer outcomes, coordinates with delivery and sales teams, and resolves moderately complex service sales issues within their scope of responsibility. Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws. What you will do: Own the full services sales lifecycle, from identification to proposal to close Build and manage relationships with key stakeholders (executive and technical) within assigned accounts Lead development and presentation of proposals aligned to customer business outcomes across training, consulting and TAM Collaborate with architects and delivery teams to scope and align solutions with capability Maintain and forecast pipeline accurately in RHSC, Anaplan, or designated tools Identify follow-on business opportunities post-delivery to grow account value What you will bring: Service Solution Design: Skill in scoping consulting, training and TAM solutions to meet client business needs Opportunity Management: Independently manage and advance sales cycles Sales Forecasting: Ability to provide accurate forecast inputs aligned to pipeline health Customer Relationship Management: Managing and maintaining key customer stakeholder relationships effectively. Executive Communication: Capability to engage confidently with senior decision-makers Negotiation: Facilitating contract negotiations and pricing agreements. Delivery Governance: Responsible for delivery plan being properly aligned between customer and delivery team throughout engagement. The salary range for this position is $202,380.00 - $323,780.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Job DescriptionComputer World Services Corp (CWS) is seeking a highly skilled and motivated Customer Support Technician (Tier II) to provide exceptional support to our users in various technical areas. As a Tier II technician, you will serve as a key point of contact for troubleshooting, resolving technical issues, and ensuring seamless operation across a range of systems and applications. Your responsibilities will span phone, email, web, and in-person support for both hardware and software issues.Key Tasks & Responsibilities Provide tier-2 support for technical issues involving e-mail, directories, computer operating systems, desktop applications, and proprietary applications deployed under this contract. Troubleshoot and resolve hardware and software issues for all types of computer systems (PC and Mac) and printers. Respond to and resolve customer inquiries via phone, email, and in-person support, maintaining professionalism and efficiency. Handle the escalation of more complex technical issues to senior technical support teams when required. Assist with the installation, configuration, and maintenance of desktop and endpoint devices, ensuring all systems and applications function correctly. Maintain up-to-date knowledge of current software and hardware technologies to provide accurate and efficient troubleshooting. Offer guidance to end-users on troubleshooting steps, ensuring proper resolution and satisfaction. Contribute to improving technical documentation, knowledge base, and troubleshooting procedures to enhance support efficiency. Education & Experience Experience: Minimum of 2-4 years of experience in a customer support or technical support role, ideally providing Tier 2+ support for desktop and endpoint devices. Technical Skills: Expertise in building, maintaining, and troubleshooting both Windows and Mac operating systems, desktop applications, and hardware components. Certifications: MS Certified Professional (MCP) or equivalent certification required. Additional certifications in related technologies will be a plus. Strong Communication: Ability to effectively communicate technical information to both technical and non-technical users. Problem-Solving: Strong troubleshooting and problem-solving skills to quickly and accurately identify and resolve technical issues. Customer-Focused: Exceptional customer service skills with the ability to remain calm and patient under pressure. Team-Oriented: Ability to work collaboratively within a team to resolve complex technical challenges. Preferred Skills: Experience supporting enterprise-level applications. Familiarity with remote support tools and troubleshooting techniques. Knowledge of networking fundamentals and security protocols. Experience with mobile device support. Certifications Microsoft Certified Professional (MCP) CompTIA A+ Dell Certified Systems Engineer ITIL certification v4 preferred. Security Clearance Applicants must be eligible to obtain Public Trust clearance. Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.) Potential hybrid work available for this position. Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at ***********.

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Service Account Representative to join our amazing culture. In this role, you will be responsible for actively driving and managing the technology and evaluation stage of the sales process, working in conjunction with the Account Executive, as the key technical advisor. As an SAR, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers. Who You Are You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and at home. You want to grow with us and deliver results as an exceptional Service Account Representative. Who We Are With 20 years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. What you'll do with “Our Training and Your Experience” Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers. Designs and documents installed solutions with moderate complexity according to project requirements. Carries out in-depth analysis of plans, functional specifications and site visits to determine and advise on overall project requirements. Prepares estimates and quotes for each project utilizing estimation software tool. Assists with customer requests for information including the completion of RFIs and RFPs. Proactively communicates with colleagues, vendors, consultants and Authorities Having Jurisdiction (AHJ). Understands requirements and collaborates with the sales team to articulate the value proposition of CTC products and services to customers. Provides input, review and coordination of the preparation of shop drawings and wiring diagrams, based on project plans and specifications for completeness, showing location of devices, equipment, wiring, etc. and identifies cost effective solutions that meet customer requirements within the project schedule. Work with vendors to register project scopes to ensure the best pricing and product availability. Advises Sales Professional and Project Manager regarding products needed for installation, identifying any items which may have longer lead times. May prepare and/or review formal submittal booklets, containing schematics, and technical literature as necessary to support each contract. Performs other duties and responsibilities as requested or required. What You'll Need Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted. Ability to take initiative of engaging in proactive behaviors and opportunities of improvement. Basic knowledge of engineering principles and practices related to building automation systems, fire alarm systems, and/or electronic security systems. Excellent organizational skills and the ability to handle multiple projects simultaneously. Proficient computer skills including MS Office applications (Outlook, Word, Excel). Company Benefits Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits: 10 Company Holidays and Paid Time Off starting at 13 days annually Fun & Laughter Day Off Medical, Dental & Vision Plan Life insurance & Disability Plan Wellness Program 401K Matching Plan Colleague Assistance Program Tuition reimbursement Competitive salary and compensation plan Vehicle reimbursement plan or company vehicle Corporate Social Responsibility Day Cell phone reimbursement (if applicable) Paid parental leave Requirements: Education: College degree, trade school or equivalent experience Minimum Experience: 1-3 years sales engineering, estimating or equivalent Convergint is an Equal Opportunity Employer. Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Work experience - 6 plus years. (Healthcare invoicing system experience will be preferred ) Core skills: Accounts Receivable Lead Core Skills: 1. Highly proficient in computer software programs such as, word processors, spreadsheet programs and database systems 2. Basic mathematical skills 3. Knowledge of high volume collections, credit authorization and billing procedures and practices 4. Familiar with Financial Management software such as, PeopleSoft Advanced skills: . 1. Degree in accounting or related field 2. Knowledge of Generally Accepted Accounting Principles (GAAP) Qualifications Work experience - 6 plus years. (Healthcare invoicing system experience will be preferred ) Core skills: Accounts Receivable Lead Core Skills: 1. Highly proficient in computer software programs such as, word processors, spreadsheet programs and database systems 2. Basic mathematical skills 3. Knowledge of high volume collections, credit authorization and billing procedures and practices 4. Familiar with Financial Management software such as, PeopleSoft Advanced skills: . 1. Degree in accounting or related field 2. Knowledge of Generally Accepted Accounting Principles (GAAP) Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150

Region: Americas Country: USA State/Province: New Hampshire City: Remote Employee US **Functional Area:** FIN - Finance **Career Stream:** DEC - Decision Support **Role:** Specialist **SAP Short Name:** SPE **Job Title:** Customer Quote Specialist **Job Code:** SPE-FIN-QUOT **Job Level:** Band 08 **Direct/Indirect Indicator:** Indirect **Summary** Provide product cost and pricing support for production products that are new to a site or region. Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors and a considerable degree of judgement. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under minimum Supervision. Seeks approval from others on matters outside of job/role scope. Receives instruction on specific assignment objectives and possible solutions. Unusual problems are solved jointly with manager. Work is reviewed for application of sound technical judgment. Will lead a work group or project team consisting of technical and support staff as required. Builds internal and external relationships as appropriate, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service. Implements process improvements. Presents complex information integrating several scenarios, Become a key advisor and is able to assist clients/user on vastly different issues. Ability to run a successful meeting with multiple people (i.e. agenda, timetable, demonstrate good time management, conclusion, follow-up and minutes.) Meets group needs, ensures appropriate resources are available and works to achieve team goals over individual goals. Make a decision based on the analysis. Provides input to mange required changes. Leads by example and is accountable for their actions. **Detailed Description** Performs tasks such as, but not limited to, the following: + Provides costing and pricing support for fully assembled products that are new to a site or geography for both newand existing customers. + Key elements of the role include coordination of functional teams, which includes evaluation of inputs from these functions, generation and understanding of P&Ls and obtaining full sign-offs; and project / process improvement (procedures, systems, tools, strategy, etc) support. **Knowledge/Skills/Competencies** + Basic understanding of internal and external customer needs is required to make effective/informed decisions. + Strong communication, negotiation and presentation skills. + Ability to consolidate, manipulate and analyze large quantities of data. + Ability to handle multiple tasks while maintaining attention to detail and accuracy and working under tight time deadlines. + Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion. + Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers. + Provide recommendations based on interpretation of results. + Ability to design/create queries and understands what creates the output. + Creates basic spreadsheet macros. + Understanding of the relationships between the various tools. + Understand how to use political structure in the organization and how to get things done using that structure. **Physical Demands** + Duties of this position are performed in a normal office environment + Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data + Repetitive manual movements are frequently required (e.g. data entry, using a computer mouse, using a calculator, etc) + Occasional overnight travel may be required **Typical Experience** + Three to six years of relevant experience in a contract manufacturing or similar environment **Typical Education** + Bachelor's degree, or consideration of an equivalent combination of education and experience. + Education experience may vary by geography. **Salary Range** The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: $85K-95K Annually **Notes** Preference for candidates in the Maple Grove, MN or Richardson, TX areas This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Celestica's policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. COMPANY OVERVIEW: Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services. This location is a US ITAR facility and these positions will involve the release of export controlled goods either directly to employees or through the employee's movement within the facility. As such, Celestica will require necessary information from all applicants upon an applicant's acceptance of employment to determine if any export control exemptions or licenses must be filed.

The Consulting Services Account Specialist 3 exercises sound judgment and works independently with minimal instruction to lead services sales efforts in their assigned accounts. The role develops solutions aligned to customer outcomes, coordinates with delivery and sales teams, and resolves moderately complex service sales issues within their scope of responsibility. **Note:** This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws. What you will do: + Own the full services sales lifecycle, from identification to proposal to close + Build and manage relationships with key stakeholders (executive and technical) within assigned accounts + Lead development and presentation of proposals aligned to customer business outcomes across training, consulting and TAM + Collaborate with architects and delivery teams to scope and align solutions with capability + Maintain and forecast pipeline accurately in RHSC, Anaplan, or designated tools + Identify follow-on business opportunities post-delivery to grow account value What you will bring: + **Service Solution Design:** Skill in scoping consulting, training and TAM solutions to meet client business needs + **Opportunity Management:** Independently manage and advance sales cycles + **Sales Forecasting:** Ability to provide accurate forecast inputs aligned to pipeline health + **Customer Relationship Management:** Managing and maintaining key customer stakeholder relationships effectively. + **Executive Communication:** Capability to engage confidently with senior decision-makers + **Negotiation:** Facilitating contract negotiations and pricing agreements. + Delivery Governance: Responsible for delivery plan being properly aligned between customer and delivery team throughout engagement. The salary range for this position is $202,380.00 - $323,780.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. **Pay Transparency** Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. **About Red Hat** Red Hat (************************ is the world's leading provider of enterprise open source (******************************************** software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. **Benefits** ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! **Note:** These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. **Inclusion at Red Hat** Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. **Equal Opportunity Policy (EEO)** Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. **Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.** **Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** **application-assistance@redhat.com** **.** **General inquiries, such as those regarding the status of a job application, will not receive a reply.**

GruntWorx SQC Proofreading / Editing Franklin, NC Must have a legal right to work in the United States. Company does not offer sponsorship. Job is located in Franklin, North Carolina - No remote work GruntWorx, a business unit of Drake Enterprises has multiple forthcoming temporary opportunities within it's Software Quality Control (SQC) group in Franklin. Training will begin in January, with hours increasing to 40+ hours per week in March, ending in mid-April. Day or evening shifts are available. SQC Reps will be responsible for proofing and editing electronic data from client documents in a fast paced environment. Qualified candidates will possess attention to detail, along with excellent keyboarding skills, to be verified through testing. Ability to focus on adjacent computer screen for long periods is required. MS Excel experience would be beneficial. The candidate review process will begin in December and applications will be processed on a first come first serve basis.

Integration Services SRE (skills - Mulesoft, Middleware, Camel, Tibco): Required experienced Integration Services SRE to ensure the reliability, scalability, and performance of enterprise integration platforms. The role involves managing and optimizing middleware solutions, supporting integration frameworks, and automating operational tasks to maintain high availability of services. Key Responsibilities Monitor, maintain, and improve the reliability of integration services across multiple environments. Manage and troubleshoot middleware platforms such as MuleSoft, Apache Camel, and TIBCO. Implement automation for deployment, monitoring, and incident response. Collaborate with development teams to design resilient integration architectures. Perform root cause analysis for incidents and drive permanent fixes. Ensure compliance with SLAs and security standards. Participate in on-call rotations for production support and incident management. Required Skills Integration Platforms: Strong hands-on experience with MuleSoft, Apache Camel, and TIBCO. Middleware Expertise: Understanding of message queues, APIs, and enterprise service bus (ESB) concepts. SRE Practices: Incident management, monitoring, alerting, and capacity planning. Automation & Scripting: Proficiency in scripting languages (Shell, Python) for operational automation. Cloud & CI/CD: Familiarity with cloud platforms (AWS/Azure) and DevOps tools (Jenkins, Git). Performance Monitoring: Experience with tools like Splunk, AppDynamics, or similar. Preferred Qualifications Knowledge of containerization (Docker, Kubernetes). Experience with API security and governance. ITIL certification or exposure to ITIL processes. Soft Skills Strong problem-solving and analytical skills. Excellent communication and collaboration abilities. Ability to work in a fast-paced, 24x7 support environment.