Net at Work jobs in Raleigh, NC - 28 jobs

About the Support Consultant III Role: This role is a higher level role on the Support Team. The Support Consultant III (or Level 3) Role is an intermediary between normal Support Consultants and the Development team, where they can troubleshoot anything that the Support Consultant team is unable to determine is a bug or a configuration issue.

Account Executive, Life Sciences Accounts (Medtronic and Boston Scientific) - Cary, North Carolina or Minnesota We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job The Account Executive is responsible for driving growth in Medical Devices accounts in the Health and Life Sciences Sales Division. This includes development of new and existing account relationships to expand our existing footprint, business prospecting and sales across customer business units. You will champion the sales cycle and work across teams to achieve the best solution for our customer. As an Account Executive, you will: * Sell software, solutions and services to current and prospective customers; work with other sales/pre-sales/domain/personnel to position and leverage sales opportunities to acquire, grow and retain customers within assigned territory. * Fulfill a wide range of requests for information from prospective customers. Qualify level of opportunity and resources required. * Prospect within a territory or account to uncover business needs. * Implement aspects of territory and account management and development; identifies accounts with high "close" potential, qualifies, advances opportunity through milestone steps of sales cycle and forecast time frames to close business within Orion. * Work closely with pre-sales resources and executives to facilitate timely response to highly qualified, high revenue potential opportunities. * Prepare standard quotations and proposal information as needed; work with other departments to create and finalize contracts and set time schedules for delivery services. * Ensure all applicable security policies and processes are followed to support the organization's secure software development goals. Refer to GCF and include if security is listed. * Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do. Required qualifications * Bachelor's degree, preferably in Business, Marketing, MIS, or other relevant discipline. * Requires a minimum of five years of experience in sales, marketing, or technical support of computer software solutions (including related training products and services), computer hardware, or telecommunications software/hardware. * Ability to analyze and evaluate territory dynamics and develop a sales plan; ability to communicate technical and business concepts and relate them to SAS applications and user needs; ability to work independently and as part of a team. * Ability to travel. * Equivalent combination of related education, training and experience may be considered in place of the above qualifications. Additional competencies, knowledge and skills * Advancing Sales Discussions - Leading discussions with influential decision makers that progress the sale by effectively clarifying information, offering insights, addressing objections, and gaining agreement to move to the next step in the buying process. * Leveraging a Winning Sales Strategy - Developing and implementing an influence strategy and a value proposition that differentiates products and services, resonates with decision makers, encourages them to further define issues and solutions, and motivates them to take action. * Driving for Results - Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement. * Strongly prefer candidates with previous experience selling technical solutions into Medical Device Companies. * Prefer previous experience selling technical solutions into a complex and highly regulated industry. World-class benefits Highlights include... * Comprehensive medical, prescription, dental and vision plans. * Medical plan options include: * PPO with low annual deductible and copays. * HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center). * Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge! * An industry-leading 401k plan. * Tuition Assistance Program and programs and resources to support your development * Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. * Volunteer Time Off, parental leave and unlimited paid sick days. * Generous childcare benefits for all full-time employees. You are welcome here. At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Additional Information To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact *************************. The base salary range for this position is $112,613 USD - $125,000 USD per year and is a good faith estimate only. The range does not include any applicable geographic differential associated with the location at which the position may be filled. Actual pay will vary depending on factors including but not limited to job-related knowledge, skills, and experience. Pay is just one component of SAS's total compensation package for employees. Employees may also be eligible for commission or discretionary bonus (based on company and individual performance) as determined by the role. In addition, SAS provides a competitive benefits package to meet different employee needs and lifestyles; including health insurance coverage, life and disability insurance, retirement benefits, company paid holidays and paid time off (PTO) for vacation and/or personal business. For more information regarding SAS benefits, click here to view the total rewards package. Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more.

We are looking for a skilled Accountant to be responsible for the preparation, computing, managing, researching and analyzing of company's accounting data. We expect you to provide detailed information on company's performance, liquidity, solvency, and cash flows as well as analyze its financial position and make conclusions about it. Accountant responsibilities are: Perform all accounting operations and ensure their compatibility with accounting principles and regulations Calculate taxes and create tax returns, balance sheet, profit/loss statements and similar documentation Create budget and financial forecasts Prepare timely and accurate financial statements Perform month-end and year-end close processes Perform audits of company's financial transactions and prepare documentation for accounting control procedures Retrieve, analyze and manage company's account information Prepare periodic reports for company's executives and top managers Keep corporate information confidential and develop safety measures such as random database backups Monitor all updates to financial policies, regulation, and legislation Accountant requirements are: 3+ years' experience of working on a Cost Accountant or other relevant position Profound knowledge of accounting, financial and business principles and procedures Excellent knowledge of accounting software Strong computation skills with close attention to detail Productivity and confidentiality Advanced degree in Accounting; CPA or CMA certification would be a bonus

Senior Landscaper - Cary, North Carolina Monday - Friday 6:00am - 2:00pm OR Monday - Thursday 6:00am - 3:45pm We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job The SAS Landscaping department is looking for a Senior Landscaper to help us maintain the campus of our World Headquarters. Our team gets to work on a wide variety of projects throughout the year, from basic maintenance, to landscape revitalization, and beyond. As a team member, you will work closely with others to ensure our campus remains beautiful and a great place to work. Your input will be valued, your skills will be appreciated, and you will have plenty of opportunities to expand your knowledge of landscaping in the modern world. As a Senior Landscaper, you will: * Conduct turf maintenance, including mowing, backpack blowing, weed-eating, edging, and preparing lawns for initial seeding. * Fertilize and overseed lawns. * Provide irrigation installation and maintenance. * Conduct chemical application when needed. * Properly prune trees and shrubs. * Remove snow and ice from streets, sidewalks, and parking lots. * Perform other duties as assigned. * Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do. Required qualifications * Associate's degree in Horticulture preferred. * Requires a minimum of four years landscaping experience without degree, Minimum two years' experience with a degree. * Valid driver's license is required. * Equivalent combination of related education, training and experience may be considered in place of the above qualifications. Additional competencies, knowledge and skills * Ability to operate all hand tools, small power mowers, edger, weed-eaters, and chain saws. * Ability to follow simple verbal and written instructions. * Ability to effectively communicate verbally and in writing. * Basic computer skills. World-class benefits Highlights include... * Comprehensive medical, prescription, dental and vision plans. * Medical plan options include: * PPO with low annual deductible and copays. * HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center). * Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge! * An industry-leading 401k plan. * Tuition Assistance Program and programs and resources to support your development * Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. * Volunteer Time Off, parental leave and unlimited paid sick days. * Generous childcare benefits for all full-time employees. You are welcome here. At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact *************************. Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more. #SAS #LI-Onsite

Senior Program Manager - CO&P PMO - Hybrid, Cary, North Carolina We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job The Corporate Operations & Planning Program Management Organization (CO&P PMO) is looking for a Senior Program Manager to lead high-impact, cross-divisional initiatives and programs that drive strategic transformation and operational excellence across SAS. The CO&P addresses four critical challenges for SAS: ensuring the right strategy, enabling better decisions, improving operational effectiveness, and strengthening our competitive advantage. The CO&P PMO accelerates SAS's strategic vision and addresses those four challenges by transforming prioritized initiatives into measurable results through program alignment, governance, and business impact. Through disciplined execution, we ensure strategic initiatives and programs are delivered on time, within scope, and with measurable value, fostering a culture of accountability and continuous improvement that drives long-term business success. This position is a critical part of the team working to secure SAS's future. Work Location: Cary, NC Headquarters As a Senior Corporate Operations & Planning Program Manager, you will: Collaborate with the PMO, executive sponsors, business leaders, and cross-functional teams to deliver initiatives and programs that advance SAS's strategic goals and initiatives with the following guiding areas of focus: * Initiative & Program Leadership: Manage and support the initiation, planning, execution, and closure of initiatives and programs to ensure they align with strategic goals and the CO&P PMO charter. Serve as the primary point of contact for all initiative- or program-related matters, liaising with interested parties throughout the company to ensure successful outcomes. Demonstrate strong analytical abilities to assess solutions for both program and business operation needs. * Provide guidance and direction to teams to ensure alignment with established goals, objectives, and deadlines. * Develop detailed initiative and program plans to effectively track and monitor progress, ensuring scope is aligned with broader business strategies. * Orchestrate a consistent cadence of meetings and working sessions with colleagues and team members to manage deliverables and monitor progress. * Stakeholder Engagement & Alignment: By cultivating and sustaining strong working relationships, you will translate high-level initiatives into executable programs by partnering with key stakeholders to define scope, identify objectives with measurable outcomes, and lead initiatives or programs that enhance the effectiveness of strategic goals. Collaborate with partner organizations responsible for shared success to identify and track key performance metrics related to stakeholder priorities, satisfaction, and achievement of objectives, ensuring collective initiative or program success. * Governance & Reporting: Abide by the PMO methodology by developing and maintaining comprehensive initiative or program documentation including plans, schedules, and status updates; facilitate clear communication across teams to drive alignment, transparent reporting, and realization of intended benefits. Including preparing and delivering tailored reports for various stakeholder groups, outlining initiative or program status, challenges, and solutions. * Program Delivery: Plan, prioritize, implement, and adjust delivery schedules, scope, resourcing, and program quality requirements as needed. Facilitate status meetings, coordinate cross-divisional resources, and facilitate clear communication among stakeholders to keep programs on track. Proactively manage action items, formulate mitigation strategies, and resolve issues in partnership with stakeholders to maintain initiative or program delivery within defined scope and timelines. * Continuous Improvement: Foster a culture of innovation, agility, and adherence to program management best practices. * Operational Excellence: Apply rigorous operational oversight to monitor, sustain, and continuously evolve initiatives and programs to secure ongoing success. Ensure continuous alignment between program scope and overarching organizational goals and objectives. * Promote Innovation: Engage in ongoing professional development through educational opportunities, reading industry publications, networking, and actively participating in relevant organizations to ensure up-to-date expertise. * Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do. Required qualifications * Minimum 8 years of experience in program or project management, preferably in a cross-divisional or enterprise environment. * Bachelor's degree in Business Administration, Program or Project Management, or related field. * Proven ability to work independently, with guidance in only the most complex situations. Manage multiple programs or a portfolio with cross-functional impact. Perform effectively under pressure, manage shifting priorities, prioritize changing deadlines, and maintain performance standards. * Proven excellent organizational and problem-solving capabilities; meticulous attention to detail and accuracy. * Demonstrated exceptional interpersonal, written, oral, and visual communication abilities, with experience engaging audiences including executives. * Proven ability to lead program teams and build consensus among senior stakeholders. * Proven ability to apply change management methodologies to effectively manage people, processes, and technology transitions systematically, minimizing disruption, scope creep, timeline delays, stakeholder resistance, and misalignment. * Demonstrated understanding of business and technical concepts to evaluate strategic initiatives and their impacts. * Proven experience in designing and supporting process improvements aligned with a PMO's frameworks and methodologies. * Demonstrated ability to apply innovative and creative thinking to design tailored solutions for complex and unique challenges. * Proven significant experience with program management tools (e.g., MS Project, Jira) and extensive knowledge of Microsoft Office 365. * Proven experience working in technology or at a data, analytics or AI software/service provider. * Willingness and flexibility to travel 15%, when necessary. * Equivalent combination of related education, training and experience may be considered in place of the above qualifications. Additional competencies, knowledge and skills * Communication: Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others. * Decision Making: Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, making timely decision; taking action that is consistent with available facts and constraints and optimizes probable consequences. * Planning and Organizing: Establishing an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines, and leveraging resources. * Driving Execution: Translating strategic priorities into operational reality; aligning communication, accountabilities, resource capabilities, internal processes, and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results. * Influencing: Using effective involvement and persuasion strategies to gain acceptance of ideas and commitment to actions that support specific work outcomes. * Global Perspective: Demonstrating an awareness of, and sensitivity to, the international market, cultural, technological, political, and legal factors that impact individual work group priorities and results; leveraging own understanding of the organization's global strategy, global business trends, and regional differences to enhance individual and work group results. * Project Management Professional (PMP), Program Management Professional (PgMP) or Agile certification or equivalent, demonstrable professional development and working toward certification. * Proven experience in strategic planning, governance, or enterprise transformation. * Demonstrated familiarity with SAS software, analytics, or cloud technologies. World-class benefits Highlights include... * Comprehensive medical, prescription, dental and vision plans. * Medical plan options include: * PPO with low annual deductible and copays. * HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center). * Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge! * An industry-leading 401k plan. * Tuition Assistance Program and programs and resources to support your development * Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. * Volunteer Time Off, parental leave and unlimited paid sick days. * Generous childcare benefits for all full-time employees. You are welcome here. At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Additional Information To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact *************************. Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more. #SAS

Sr Operations Research Specialist - Hybrid, Cary, NC. We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job The Scientific Computing Team is looking for a Senior Operations Research Specialist to develop, document and support the SAS Optimization product, which includes an algebraic modeling language and eight mathematical optimization solvers, with an emphasis on computational performance. Our team often has opportunities to assist both internal and external users. The focus of the current position is Mixed Integer Linear Programming (MILP) solver development. Besides the traditional branch-and-cut algorithm with primal heuristics and symmetry detection, we also provide automated implementations of both Dantzig-Wolfe and Benders decomposition. All three algorithms have both multithreaded and distributed options. This position also has the potential to include support for the algebraic modeling language and optimization solvers other than MILP. As a Senior Operations Research Specialist, you will: * Develop high-quality optimization software by designing, programming, testing, and documenting code. * Research and select appropriate optimization techniques and computational algorithms. * Advance the organization's leadership position in the market for optimization software by understanding and anticipating customer needs. * Build expertise in one or more specialized areas of optimization. * Work closely with technical support and other customer-facing teams. * Work closely with other product development teams to integrate optimization tools into company Solutions and Analytical Products and create new techniques as necessary for them. * Provide relevant expertise about optimization tools to various groups across the company including presales, consulting and education. * Be encouraged to participate in open-source projects on behalf of SAS. * Ensure all applicable security policies and processes are followed to support the organization's secure software development goals. * Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do. Required qualifications * PhD in Operations Research, Applied Mathematics, Computer Science or a related quantitative field. * Requires a minimum of three years of related experience. Mastery of advanced programming skills needed to write analytical software components; experience writing effective documentation and working independently with testing and technical support. * Experience with Linear Programming (LP), Mixed Integer Linear Programming (MILP), Quadratic Programming (QP) or other mathematical optimization solvers. * Experience programming in C or C++. * Equivalent combination of related education, training and experience may be considered in place of the above qualifications. Additional competencies, knowledge and skills * Active Learning: Seeking and leveraging opportunities to gain new skills, knowledge and experiences; quickly assimilating and applying new information and skills to enhance sales results. * Collaborating: Working cooperatively with others to help a team or work group achieve its goals. * Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. * Preferred: Experience developing commercial optimization solvers. * Python experience also a plus. World-class benefits Highlights include... * Comprehensive medical, prescription, dental and vision plans. * Medical plan options include: * PPO with low annual deductible and copays. * HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center). * Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge! * An industry-leading 401k plan. * Tuition Assistance Program and programs and resources to support your development * Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. * Volunteer Time Off, parental leave and unlimited paid sick days. * Generous childcare benefits for all full-time employees. You are welcome here. At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact *************************. Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more. #SAS

Senior Enterprise Business Analyst - Hybrid Cary, NC or Remote We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job The Revenue Operations Gainsight Operations team is looking for a Senior Enterprise Business Analyst to help design, implement, and support internal customer-facing solutions within the Gainsight platform. Our team empowers Customer Success by leveraging Gainsight to deliver actionable insights and support global workflows which drive retention and growth. You'll be the expert who turns raw customer signals into elegant, scalable Gainsight experiences-scorecards, calls to action, playbooks, dashboards, and more-that CSMs will rely on every day. From shaping business process with CS leaders to architecting data flows and shipping high‑quality new features, you'll own the end‑to‑end lifecycle of solutions that operate at global scale. Your impact will be visible in higher retention, smoother adoption, and a platform that "just works" for the teams it serves. If you're energized by building practical systems that marry customer‑centric design with technical rigor-and want your work to be felt across the entire customer lifecycle-this is a chance to lead both the craft and the outcomes. As a Senior Enterprise Business Analyst, you will: * Requirements Analysis & Design: Given business requirements for new data, features, or workflows; translate them into detailed technical designs and configurations in Gainsight. * Application Configuration & Development: Configure Gainsight and implement enhancements, including external system integrations and data model enhancements. * Data Integration & Management: Design and maintain data ingestion processes, mappings, and transformations between Gainsight and enterprise systems * Production Support & Issue Resolution: Provide ongoing support for Gainsight solutions in production, troubleshoot technical issues as needed. * Release Management & Documentation: Participate in release cycles, maintain system documentation, and communicate changes to stakeholders. * Serve as an internal consultant and liaison between the business and technical community to foster collaboration, clear and transparent communication and ensure mutually beneficial solutions. * Maintain knowledge of the Gainsight CS application and implementation best practices, along with knowledge of SAS data and internal systems * Ensure all applicable security policies and processes are followed to support the organization's goals. * Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do. Required qualifications * Minimum 10 years of technical experience in Customer Success technology, IT consulting, or enterprise systems support, including a minimum of 5 years in business systems analysis * Minimum 3 years of hands-on experience with the Gainsight CS/NXT platform doing delivery of enterprise‑scale configurations strongly preferred. * Proven ability to translate CS processes into implemented technical features from design to deployment -considering usability and ongoing maintenance requirements, and delivering streamlined solutions which complement one another. * Strong ability to work with structured data, including organizing tables, performing joins, and understanding relationships between datasets * Gainsight L3 Admin Certification strongly preferred. * Bachelor's degree in a quantitative field, preferably in Computer Science or a related field. MBA or Masters in a quantitative field preferred. * Equivalent combination of related education, training and experience may be considered in place of the above qualifications. Additional competencies, knowledge and skills * Agile/Scrum Delivery Expertise: Ability to facilitate backlog refinement, sprint planning, and iterative delivery using frameworks like Scrum or Kanban. This helps accelerate Gainsight enhancements and improve stakeholder engagement. * Visual Design and UX Awareness: Skill in creating intuitive layouts for C360/R360 pages, dashboards, and Success Plans-balancing aesthetics with usability to improve adoption and user experience. * Driving Execution: Translating strategic priorities into operational reality; aligning communication, accountabilities, resource capabilities, internal processes, and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results. * Inspiring Excellence: Driving high standards; tenaciously working to meet or exceed challenging goals; defining success by goal achievement and continuous improvement. * Technical/Professional Knowledge & Skills: Having achieved a satisfactory level of technical, functional, and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results. World-class benefits Highlights include... * Comprehensive medical, prescription, dental and vision plans. * Medical plan options include: * PPO with low annual deductible and copays. * HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center). * Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge! * An industry-leading 401k plan. * Tuition Assistance Program and programs and resources to support your development * Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. * Volunteer Time Off, parental leave and unlimited paid sick days. * Generous childcare benefits for all full-time employees. You are welcome here. At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact *************************. Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more. #SAS #GRO

Managed Cloud Services Offering Manager, Financial Services - Hybrid | Cary, North Carolina or Remote United Kingdom We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. Work Location: Position is open to work in Cary, NC or the United Kingdom based on where the candidate is eligible to work. About the job SAS Managed Cloud Services (MCS) provides hosting services for SAS products in a private cloud (Azure, AWS or GCP) with dedicated expert service and support. Customers chose MCS for our proven expertise, exceptional performance, platform flexibility, 24x7x365 support and cost effectiveness. Today MCS is one of the fastest growth areas at SAS. As the MCS Offering Manager for Financial Services, you will be responsible for shaping, launching, and evolving SAS' managed cloud offerings in the global Financial Services industry. Unlike a traditional Product Manager focused on software features, the MCS Offering Manager owns the end-to-end service lifecycle of SAS' managed cloud solutions, including service design, packaging, pricing, operational readiness, compliance, customer experience, and ongoing service improvement. This role sits at the intersection of strategy, cloud operations, product development, and customer success, ensuring SAS' managed cloud offerings are innovative, scalable, secure, and aligned with both customer needs and business goals. The Offering Manager partners cross-functionally with Product Strategy, R&D, Cloud Architecture, Cloud Operations, Sales, Marketing, Finance, Legal, and regional delivery teams to ensure offerings meet market demand and deliver measurable business value. The Offering Manager is instrumental in driving transformation through the Viya platform, industry solutions and related third party technologies, while enabling global consistency through communities of practice, standardized delivery playbooks, and continual service optimization. This is a highly strategic role requiring a balance of market insight, technical understanding, service design expertise, and business acumen. As a Managed Cloud Services Offering Manager for Financial Services, you will: * Owns the end-to-end Managed Cloud Services Offering lifecycle for all Financial Service offerings, supporting inception, design, launch, operations, and continuous improvement. * Contributes to defining and prioritizing offering requirements using market data and research, customer feedback, input from SAS industry leaders and other SMEs. * Supports development and maintenance of offering roadmaps in alignment with SAS' business goals and related product roadmaps. * Assists in evaluating technical feasibility and integration needs, partnering with R&D, Cloud Operations, and Product Strategy. * Participates in customer engagements (briefings, reviews, feedback sessions) to capture insights and validate offering direction. * Collaborates cross-functionally with Sales, Marketing, Finance, Legal, and regional teams to support offering readiness, execution and eventually offer launch. * Contributes to pricing, packaging, positioning, and sales enablement materials for managed cloud offerings. * Monitors post-launch performance, collaborating with operational teams to drive incremental improvements. * Supports compliance alignment by coordinating with Security, Legal, and regional regulatory teams. * Supports the launch of new managed cloud offerings, ensuring readiness across product, operations, support, sales, marketing, and customer success teams. * Tracks offering KPIs such as adoption, customer satisfaction, and operational performance, providing insights to senior leaders. * Leads offering roadmap development and influences product strategy to ensure managed cloud needs are represented in the product lifecycle. * Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do Required qualifications * Bachelor's Degree, preferably in Business Administration, Product Management, Computer Science, or related discipline. * 8+ years of experience in Product Management, Consulting, Managed Cloud Services, or related function in the technology industry, preferably including product management. * Strong understanding of hyperscale cloud platforms, SaaS, Managed Services, XaaS models, and cloud infrastructure. * Deep experience working in or with the Financial Services industry. * Proven ability to lead cross-functional initiatives, build business cases, and define KPIs for offering success. * Experience influencing product strategy, ensuring managed cloud requirements shape the SAS's product development lifecycle. * Experience defining pricing models, packaging strategies, and go-to-market frameworks for cloud offerings. * Deep understanding of cloud service architecture, managed cloud delivery models, and cross-product integrations. * Equivalent combination of related education, training and experience may be considered in place of the above qualifications. Additional competencies, knowledge, and skills * Ability to understand product or service features and describe associated customer value. * Organizational skills for managing commitments, schedules, and deadlines. * Strong interpersonal and teamwork skills. * Skilled in effective communication, influencing and negotiation. * Experience presenting to large audiences. * Ability to map market requirements into service offer features. Additional Information Section: SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. To qualify, applicants must be legally authorized to work in the United States, or United Kingdom, and should not require, now or in the future, sponsorship for employment visa status. SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact *************************. SASCLOUD #SAS

Sr. Atlassian Engineer - Remote or Hybrid in EST or CST time zone Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here. About the job The Technology, Infrastructure, and Architecture is looking for a Sr. Atlassian Engineer to architect, design, implementation, and operate of Jira and Confluence tools. As an expert you will drive standards and best practices to ensure quality services and sustainability. Our team partners with executive stakeholders and drive enterprise-wide transformation through scalable, governed, and collaborative delivery frameworks. Helping to cultivate adoption, lead enterprise-wide improvement, and be a trusted advisor in maturing Atlassian platforms across departments. As a Senior Atlassian Engineer, you will: * Lead and support tool migrations, upgrades and updates, ensuring minimal or no downtime and data integrity during maintenance windows. Conduct regular health checks and maintenance tasks to keep the platform running smoothly. * Stay current with Atlassian product updates, ecosystem changes, and industry best practices. Evaluate, install, and configure Jira plugins, Confluence macros, and integrations to extend the platform's capabilities and integrate with other tools in the technology stack. Perform Jira frond-end administrative tasks as needed. * Implement and enforce security measures to safeguard data and ensure compliance with data protection regulations and internal policies. * Develop and maintain backup and recovery strategies for Jira and Confluence. Document backup and recovery processes and train relevant staff members. * Investigate, troubleshoot and fix issues related to Atlassian tools and database servers. * Monitor system performance and usage, identify bottlenecks, and implement optimizations to ensure optimal system performance and reliability. * Ensure all applicable security policies and processes are followed to support the organization's secure software development goals. Required Qualifications * 8 years of software programming experience with 5 years of experience as a Atlassian Administrator, handling configuration and administration of Jira and Confluence instances. * Bachelor's degree in Computer Science, or related field * Equivalent combination of related education, training and experience may be considered in place of the above qualifications. * Strong scripting skills in Groovy, Python, and JQL (Jira Query Language for Jira automation and customization) * Atlassian Jira Certifications * Hands on experience with API integrations, webhooks, REST APIs, Ansible and GitHub * Located in the Eastern or Central Time Zone (US) and have the ability to adjust working hours to accommodate a variety of time zones * You're curious, passionate, authentic and accountable. These are our values and influence everything we do. Preferred Qualifications * Experience with reporting and data analysis within Jira and Confluence * Knowledge of cloud infrastructure (e.g., AWS, Azure) * Atlassian Certified Expert * Experience with Atlassian Marketplace apps (e.g., ScriptRunner, Project Configurator) * Experience with Atlassian Data Center and Cloud migrations. World-Class Benefits Highlights include... * Comprehensive medical, prescription, dental and vision plans. * Medical plan options include... * PPO with low annual deductible and copays. * HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center). * Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge! * An industry-leading 401k plan. * Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. * Volunteer Time Off, parental leave and unlimited paid sick days. * Generous childcare benefits for all full-time employees. Diverse and Inclusive At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it's essential to who we are. To put it plainly: you are welcome here. Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact *************************. #SAS #LI-WR1

Senior Cloud Technical Lead- Storage Engineer- Hybrid | Cary, NC Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job As a Senior Cloud Technical Lead- Cloud Storage Engineer you will: * Serve as the subject matter expert for Isilon, NFS and SAN storage solutions, providing guidance and oversite from contract signature through ongoing operations for assigned hosted and remotely managed customers and SAS team members. * Work directly with internal and external stakeholders, engaging and interfacing with key support teams, customers, and vendors to deliver excellent service using a customer first and continuous improvement mindset. * Follow SAS IT Service Management best practices for incident, problem and change management to facilitate workflow proficiency, cost awareness displaying a keen sense of urgency around SLA adherence for your customers. * Partner with technical team resources to implement / enhance operational requirements to improve system stability, monitoring awareness and decreases operational burden to promote a positive customer experience. * Drive a SAS Cloud innovative approach when partnering to understand our client's business and desired technical outcomes, looking for ways to implement proactive monitoring and avoid customer impact. * Create and maintain service documentation, design documentation, proof of concept testing documents, runbooks, knowledge base articles, and wiki content. * Review and approve change requests and standards documentation as provided by customer or cross-functional teams. * Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do. Required Qualifications * A minimum of 8+ years of experience in supporting storage solutions. * Bachelor's degree in a quantitative field, such as Computer Science, Information Technology, or related field. * Technology/Vendor Experience in: * Isilon Storage Architecture, NFS, SAN * Dell Powerflex * Dell Data Domain * Dell Networker/Spectra Logic Tape solutions * VMWare/RHEL * Red Hat OpenShift * Demonstrated ability and willingness to collaborate with internal and external stakeholders and key business partners. * Equivalent combination of related education, training and experience may be considered in place of the above qualifications. Additional competencies, knowledge and skills * Knowledge of programming languages, operating systems, utilities, services, and editors for assigned area * Technical knowledge of the internal workings, diagnostic tools, and features of software systems * Aptitude for visualization of solutions for complex problems World-class benefits Highlights include... * Comprehensive medical, prescription, dental and vision plans. * Medical plan options include: * PPO with low annual deductible and copays. * HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center). * Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge! * An industry-leading 401k plan. * Tuition Assistance Program and programs and resources to support your development * Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. * Volunteer Time Off, parental leave and unlimited paid sick days. * Generous childcare benefits for all full-time employees. #LI-CC1 You are welcome here. At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact *************************. Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more. #SAS

About Net at Work Founded in 1996, Net at Work is one of North America's largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology. Through the integration of ERP, HCM and/or CRM solutions, Net at Work offers unique, industry-specific solutions and operation platforms that enable companies to compete more effectively in today's digital economy. For more information, visit ****************** About this Position As a Business Development Representative (BDR) at Net at Work, you'll play a pivotal role in driving our growth by initiating meaningful conversations, uncovering new opportunities, and fueling the success of our Account Executives. In this role, you'll connect with prospective customers to understand their challenges, spark curiosity, and introduce innovative business solutions. Based near our Raleigh, NC office, this position is ideal for energetic early-career professionals-or ambitious career changers-who thrive in competitive environments and love to learn and win. You'll work closely with our Business Development Manager and sales leadership, receiving hands-on mentorship and professional development opportunities to prepare you for a high-impact sales career. If you're passionate about technology, business innovation, and celebrating team wins, this is your chance to shine. Job Responsibilities * Prospect and qualify leads through outbound cold calls, inbound inquiries, email, and other channels. * Execute and refine call cadences to maximize contact and qualification rates. * Make 75-100 outbound calls daily, consistently meeting or exceeding lead generation quotas. * Manage and execute call campaigns, including follow-ups and on-demand lead generation activities. * Ensure smooth handoff of qualified leads to Account Executives, maintaining clear communication and feedback. * Build trust and establish account presence quickly, meeting KPIs for lead quantity, quality, and revenue. * Maintain accurate records in Microsoft Dynamics CRM, documenting all activities to maximize opportunity potential. * Participate in our Sales Professional Development Program, preparing for future growth into advanced sales roles. Job Requirements * Energetic, upbeat, and tenacious team player with a strong work ethic. * Excellent written, oral, and phone communication skills. * Open to feedback, training, and ongoing coaching. * Proven ability to achieve measurable goals in a fast-paced, dynamic environment. * Strong relationship-building skills with high responsiveness and integrity. * Ability to learn and articulate product solutions, features, and benefits quickly. * Bachelor's degree or equivalent experience (3+ years in outbound sales or call center roles). * Previous BDR/SDR/Inside Sales experience is a plus but not required. * Familiarity with technology products, CRM systems, and lead data management. * Highly organized, self-directed, and able to prioritize effectively. * Motivated, humble, and eager to learn in a collaborative "win-as-a-team" environment. Customer Requirements This job may require access to customer information, systems, and/or premises. As a result, this job may require customer approval for such access as an essential job function. Core Competencies * Client Champion - Relentlessly exceed client expectations. Consistently anticipate needs to deliver valuable solutions and extraordinary outcomes. * Problem Solver - Smart, analytical, inquisitive, knowledge-seeker that thrives on a challenge. * Promise Keeper - Place high value on keeping our word and doing the right thing. Demonstrate honesty, integrity, and commitment. * Collaborative Integrator -Team player, unifier, relationship-oriented, win-win seeker, exemplify the concept of relationships through trust and unity. * Driven Intrapreneur - Exceed goals using independent creative thinking, optimism, self-confidence, and a can-do attitude. * Inspiring Coach - Help employees, clients and partners using knowledge, expertise, experience, and situational fluency. Compensation and Benefits Base hourly rate: $19.23 - $24.04 per hour. This position is also eligible for commissions in accordance with the terms of the Company's plan. Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) experience, including industry or product-specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws. We provide competitive, affordable, and diverse benefit programs that support your total health - from healthy body to healthy mind. These benefits support you and your family in all aspects of life: * Health and Welfare (Medical, Dental, Vision) * Accident, Critical Illness, and Hospital Indemnity * Employee Assistance Program (EAP) * Life and AD&D Insurance * Short- and Long-Term Disability Insurance * Flexible Spending Accounts * Transportation and Parking Accounts * Health Savings Accounts (with company contribution) * Retirement Planning (401k with matching contribution) * Legal Benefits * Identity Theft Protection * Pet Insurance * Wellness Program Offerings * Paid Time Off, accrued per pay period based on years of service starting at 15 days annually. * 8 Paid Holidays per year, including 1 floating holiday. The compensation and benefits information is accurate of the date of this posting and subject to plan eligibility. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. The Company expects to accept applications for this position until January 31, 2026 but encourages interested applicants to apply as soon as possible. We will review this information and one of our Talent Acquisition professionals will reach out if your background aligns to the positions. EOE/Diversity & Inclusion Statement Net at Work is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organizational levels and in all forms. Net at Work recognizes the rights of all individuals to mutual respect and the acceptance of others without biases based on differences of any kind. Net at Work is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members that is free of discrimination and harassment. All employment decisions at Net at Work are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, gender, gender identity or expression, sexual orientation, national origin, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.

Sr Manager, Financial Reporting - Hybrid, Cary, North Carolina We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job The Global Finance team at SAS is looking for a Sr. Manager, Financial Reporting to ensure accurate, timely financial consolidation and compliance with global reporting standards, supporting strategic decision-making across the organization. This position will strengthen internal controls and streamline reporting processes, reducing risk and improving efficiency for Finance leadership. As a Sr. Manager, Finance you will: * Prepare the consolidated financial statements inclusive of footnotes and other financial information in compliance with US GAAP * Design global operational procedures and processes that meet audit standards and improve efficiency * Ensure accurate consolidation, analysis and financial reporting * Supervise the processing of all year-end reporting requirements * Lead global audits and special projects * Select, develop, and evaluate personnel to ensure the efficient operation of the department * Experience preparing or supporting SEC filings (10-K, 10-Q) and related disclosures for a public company. * Lead compliance with Sarbanes-Oxley (SOX) requirements and internal control frameworks. * Monitor emerging accounting standards and regulatory changes impacting financial reporting. * Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do. Required qualifications * 12+ yrs of progressive corporate accounting experience including 5 yrs of experience in the following areas of responsibility: consolidations and US GAAP reporting. Experience with a public multinational company is strongly preferred. * 5+ yrs of experience in a leadership role including 2 years in a formal management role. * Bachelor's degree or educational equivalent in accounting or related field. * CPA certification required. * Equivalent combination of related education, training and experience may be considered in place of the above qualifications. Additional competencies, knowledge and skills * Strategic Planning - Obtaining information and identifying key issues and relationships relevant to achieving a long-range goal; committing to a course of action to accomplish a long-range goal after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values. * Leading Change - Driving organizational and cultural changes needed to achieve strategic objectives; catalyzing new approaches to improve results by transforming organizational culture, systems, or products/services; helping others overcome resistance to change. * Global Perspective - Demonstrating awareness of and sensitivity to the international market, cultural, technological, political, and legal factors that impact individual and work group priorities and results; leveraging own understanding of the organization's global strategy, global business trends, and regional differences to enhance individual and work group results. * Strong written, organizational, presentation, supervisory, and interpersonal skills * Strong business acumen and financial skills for decision support. * Strong technical accounting skills and in-depth knowledge of generally accepted accounting principles * Expertise in company financial reporting systems. * Proven leadership skills * Ability to build consensus across cross-functional and cross geographic teams * Ability to train staff, as appropriate * Ability to guide various accounting functions and ensure results are accurate, timely, reliable and thorough. World-class benefits Highlights include... * Comprehensive medical, prescription, dental and vision plans. * Medical plan options include: * PPO with low annual deductible and copays. * HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center). * * Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge! * An industry-leading 401k plan. * Tuition Assistance Program and programs and resources to support your development * Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. * Volunteer Time Off, parental leave and unlimited paid sick days. * Generous childcare benefits for all full-time employees. You are welcome here. At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact *************************. Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more. #LI-MC1 #SAS

Software Development Engineer in Test (SDET) Hybrid Cary, North Carolina We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job The Quality Engineering team is looking for a Software Development Engineer in Test (SDET) to design, build, and maintain automated tests across UI, API, and to keep our CI/CD pipelines healthy. Our team partners closely with development, product, operations, and support to integrate quality into everyday engineering and deliver reliable, observable services. You'll have impact by owning feature level automation, improving test coverage and resiliency, and helping keep builds green. You'll learn modern tools (Playwright/TypeScript) and practices (containerized test environments, actionable metrics) while collaborating with engineers who value practical quality and continuous improvement. As a SDET you will: * Design, implement, and maintain automated tests across UI, API, and integration layers; contribute tests both inside and outside the CI/CD pipeline. * Help produce and interpret quality metrics (e.g., pass rates, defect leakage, build stability) and use them to guide test strategy. * Collaborate with development, product, operations, and support; participate in code reviews for test code and, when appropriate, product/infrastructure code. * Add useful logging, tracing, and validation checks to improve observability and resiliency under test. * Configure and troubleshoot pipelines (e.g., GitHub Actions/Jenkins); manage test data and keep test environments ready using containers. * Partner with developers to plan effective test coverage for features and services; raise risks and propose test approaches. * Be encouraged to participate in open-source projects on behalf of SAS. * Ensure all applicable security policies and processes are followed to support the organization's secure software development goals. * Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do. Required qualifications * Bachelor's degree in computer science or related field, or equivalent practical experience. * 5 years of experience in QA automation/SDET roles. * Hands-on experience with modern UI automation tools (Playwright preferred; Cypress or Selenium acceptable). * Proficiency in TypeScript (preferred) or JavaScript/Java/Python for test automation. * Experience configuring and maintaining CI/CD pipelines (e.g., GitHub Actions, Jenkins). * Ability to design and automate API tests (Playwright or Rest-Assured) and validate integration scenarios. * Equivalent combination of related education, training and experience may be considered in place of the above qualifications. Additional competencies, knowledge and skills * Test automation craftsmanship - Writes clean, maintainable tests and frameworks; balances speed and reliability. * Collaboration & communication - Works effectively across roles; gives and receives feedback through code reviews and pairing. * Analytical problem-solving - Breaks down complex issues; uses data and observability to find root causes and improve coverage. * Comfort with Docker and containerized test environments. * Foundational understanding of Kubernetes components and at least one public cloud. * Experience adding tracing/logging to improve test observability (e.g., distributed tracing, structured logs). World-class benefits Highlights include... * Comprehensive medical, prescription, dental and vision plans. * Medical plan options include: * PPO with low annual deductible and copays. * HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center). * Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge! * An industry-leading 401k plan. * Tuition Assistance Program and programs and resources to support your development * Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. * Volunteer Time Off, parental leave and unlimited paid sick days. * Generous childcare benefits for all full-time employees. You are welcome here. At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact *************************. Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more. #SAS #highlightedjob

Senior Cloud Technical Lead - Hybrid | Cary, North Carolina Nice to meet you! We're the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here. About the job The SAS Cloud Operations team is looking for a Senior Cloud Technical Lead to provide technical leadership for our customer engagements running in our cloud. In our rapidly growing team, you will have exciting opportunities to collaborate with customers and colleagues across SAS to deliver outstanding service in our cloud environments. As a Cloud Technical Lead, you will: * Own all technical aspects of a customer environment from implementation through ongoing operations for a select portfolio of SAS Cloud customers. * Oversee and approve all changes for assigned customers. * Consult with customers as you learn their business and understand how SAS drives their business outcomes. * Deliver excellent customer service using a customer first and continuous improvement mindset. * Collaborate with global SAS R&D, Product, Technical Support, Service Management Office, and other CIS teams to drive customer satisfaction and ensure service quality for hosted and remote managed customers. * Contribute to customer success through a close partnership with Cloud Service Delivery Managers. * Participate and share lessons learned through a Community of Practice with global CTL's. * Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do. Required Qualifications * 8+ years of technical experience including: * 3 years of experience in consulting, systems support, customer support, or training for enterprise class software. * 3 years of experience with UNIX or Linux supporting enterprise class applications. * Bachelor's degree in a quantitative field, such as Computer Science, Information Technology, or related field. * Experience with containers, container-based applications, and/or container orchestration tools. * Equivalent combination of related education, training and experience may be considered in place of the above qualifications. Preferred Qualifications * Familiarity with cloud-based platforms like MS Azure, AWS, GCP, or OpenShift * Experience with Python, Ansible, or Kubernetes * Scripting experience (bash, powershell, etc) * Experience with SAS * Ability to travel up to 10% of the time. * World-class benefits Highlights include... * Comprehensive medical, prescription, dental and vision plans with a low annual deductible and copays. * Onsite Health Care Center (HQ) that's free to employees and covered family members. * Onsite pharmacy (HQ) where a 30-day supply of any generic drug costs $5 or less. Not local? They ship for free. * An industry-leading 401k plan. * Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. * Volunteer Time Off, parental leave and unlimited paid sick days. * Generous childcare benefits for all full-time employees You are welcome here. At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact *************************. Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more. #SAS

Cloud Technical Lead - Hybrid | Cary, North Carolina Nice to meet you! We're the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job The SAS Cloud Operations team is looking for a Cloud Technical Lead to provide technical leadership for our customer engagements running in our cloud. In our rapidly growing team, you will have exciting opportunities to collaborate with customers and colleagues across SAS to deliver outstanding service in our cloud environments. As a Cloud Technical Lead, you will: * Own all technical aspects of a customer environment from implementation through ongoing operations for a select portfolio of SAS Cloud customers. * Oversee and approve all changes for assigned customers. * Consult with customers as you learn their business and understand how SAS drives their business outcomes. * Deliver excellent customer service using a customer first and continuous improvement mindset. * Collaborate with global SAS R&D, Product, Technical Support, Service Management Office, and other CIS teams to drive customer satisfaction and ensure service quality for hosted and remote managed customers. * Contribute to customer success through a close partnership with Cloud Service Delivery Managers. * Participate and share lessons learned through a Community of Practice with global CTL's. * Be encouraged to participate in open-source projects on behalf of SAS. * Ensure all applicable security policies and processes are followed to support the organization's secure software development goals * Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do. Required Qualifications * 5+ years of technical experience including: * 2 years of experience in consulting, systems support, customer support, or training for enterprise class software. * 2 years of experience with UNIX or Linux supporting enterprise class applications. * Bachelor's degree in a quantitative field, such as Computer Science, Information Technology, or related field. * Equivalent combination of related education, training and experience may be considered in place of the above qualifications. * Experience with containers, container-based applications, and/or container orchestration tools. * Equivalent combination of related education, training and experience may be considered in place of the above qualifications. Additional competencies, knowledge and skills * Knowledge of programming languages, operating systems, utilities, services, and editors for assigned area Technical knowledge of the internal workings, diagnostic tools, and features of software systems Aptitude for visualization of solutions for complex problems * Familiarity with cloud-based platforms like MS Azure, AWS, GCP, or OpenShift * Experience with Python, Ansible, or Kubernetes * Scripting experience (bash, powershell, etc) * Experience with SAS * Ability to travel up to 10% of the time. World-class benefits Highlights include... * Comprehensive medical, prescription, dental and vision plans. * Medical plan options include: * PPO with low annual deductible and copays. * HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center). * Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge! * An industry-leading 401k plan. * Tuition Assistance Program and programs and resources to support your development * Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. * Volunteer Time Off, parental leave and unlimited paid sick days. * Generous childcare benefits for all full-time employees. #LI-CC1 You are welcome here. At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact *************************. Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more. #SAS

Treasury Manager - Hybrid | Cary, North Carolina or Remote Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job We are seeking a highly skilled and experienced Treasury Manager to join our global finance organization. This individual contributor role is critical to the effective management of the company's global cash and liquidity operations and will support key treasury functions including cash forecasting, cash pooling, treasury operations, foreign currency management, and financial risk mitigation. The ideal candidate will possess a strong background in corporate treasury within a large multinational environment and demonstrate a proactive, analytical, and detail-oriented approach to financial stewardship. As a Treasury Manager, you will: * Develop and maintain accurate short- and long-term cash flow forecasts, working closely with regional finance teams and business units to anticipate liquidity needs and enhance forecasting accuracy. * Lead day-to-day treasury operations, ensuring optimal cash positioning, efficient bank account structures, and timely execution of cash movements across global entities. * Manage global bank relationships, including oversight of account openings/closings, fee analysis, service evaluations, and compliance with KYC requirements. * Support the implementation and optimization of treasury systems, tools, and processes to drive efficiency and ensure data integrity. * Monitor and analyze foreign exchange exposures and execute appropriate hedging strategies in alignment with corporate risk management policies. * Collaborate with internal stakeholders (e.g., Tax, Accounting, FP&A, Legal) to ensure alignment on treasury strategies and integration with broader financial objectives. * Ensure compliance with internal controls, regulatory requirements, and treasury-related audit protocols. * Prepare and deliver executive-level reporting and analysis on liquidity, cash flow, currency risk, and other key performance indicators. * Ensure all applicable security policies and processes are followed to support the organization's secure software development goals. * Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do Required Qualifications * Minimum of 8 years of progressive experience in treasury, preferably within a large, multinational corporation. * Bachelor's degree in Finance, Accounting, Economics, or a related field * Equivalent combination of related education, training and experience may be considered in place of the above qualifications. Additional competencies, knowledge and skills * Building Talent Planning and supporting the development of individuals' knowledge, skills, and abilities so that they can fulfill current or future job responsibilities more effectively. * Quality Orientation Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. * Work Standards Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. * MBA or professional certification (e.g., CTP, CFA) * Demonstrated expertise in cash forecasting, cash pooling, treasury operations, and foreign currency risk management. * Proficiency with treasury management systems (Kyriba is a plus) * Strong understanding of banking structures, cash pooling, intercompany funding, and global liquidity frameworks. * Proven ability to manage multiple priorities in a dynamic, fast-paced environment with a high level of accuracy and attention to detail. * Excellent interpersonal and communication skills with the ability to interface effectively across functions and regions. World-class benefits Highlights include... * Comprehensive medical, prescription, dental and vision plans. * Medical plan options include: * PPO with low annual deductible and copays. * HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center). * Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge! * An industry-leading 401k plan. * Tuition Assistance Program and programs and resources to support your development * Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. * Volunteer Time Off, parental leave and unlimited paid sick days. * Generous childcare benefits for all full-time employees. You are welcome here. At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact *************************. Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more. #SAS

Full Stack Software Developer- Hybrid or Remote in Cary, North Carolina We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job The Applied AI & Modelling (AAIM) Division is looking for a Software Developer to join our engineering team. We are focused on defining, designing, implementing, and supporting quality software and tools to support our data scientists developing models to address our customers' complex business problems. As a Software Developer you will: * Work in a fast-paced environment with shifting priorities to meet customer requirements. * Work with a team of engineers to participate in the productization of models, agents including design, coding, testing, implementation, and deployment. * Support CI/CD testing and DevOps lifecycle management for Models and Agents developed across the division. * Design and integrate RESTful APIs for Independent Model Packages. * Collaborate with other developers to implement effective solutions. * Work with agile development methodologies, adhering to best practices, and pursuing continued learning opportunities. * Maintain accountability for the entire life cycle of the code, including support for both internal and external consumers. * Ensure quality through functional, unit, and performance testing; work closely with model/agent developers by providing feedback for testing coverage in the CI/CD flow. * Design and develop high quality, testable, and scalable software solutions within established timelines while adhering to R&D best practices and processes. * Be encouraged to participate in open-source projects on behalf of SAS. * Ensure all applicable security policies and processes are followed to support the organization's secure software development goals. * Embrace curiosity, passion, authenticity, and accountability. These are our values and influence everything we do. Required qualifications * Bachelor's degree in computer science or related quantitative field * 5 years' experience as a software engineer with a growth mindset. * Strong programming skills and experience in languages such as Python and/or Golang * Experience working in a Continuous Integration / Continuous Delivery environment. * Experience with GitHub Workflow/Actions * Experience with Linux operating systems * Equivalent combination of related education, training and experience may be considered in place of the above qualifications. Additional competencies, knowledge and skills * Technology Savvy- Leveraging one's practical knowledge and understanding of recent technology tools, solutions, and trends to improve work results, solve work problems, and take advantage of new business opportunities. * Quality Orientation- Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. * Communication- Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others. * Familiarity with Postgres, Oracle or SQLServer. * Familiarity with Docker, Kubernetes, and Cloud environments such as Azure. World-class benefits Highlights include... * Comprehensive medical, prescription, dental and vision plans. * Medical plan options include: * PPO with low annual deductible and copays. * HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center). * Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge! * An industry-leading 401k plan. * Tuition Assistance Program and programs and resources to support your development * Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. * Volunteer Time Off, parental leave and unlimited paid sick days. * Generous childcare benefits for all full-time employees. You are welcome here. At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact *************************. Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more. #SAS

We are looking for a bright Support Consultant II to provide enterprise-level technical support to our customers. This technician will give support via phone, web, email, chat and other channels as required. A background in engineering or IT support is a must. Support Consultant II Responsibilities Take ownership of customer issues reported and see problems through to resolution Study, diagnose, troubleshoot and recognize solutions to solve customer issues Follow standard methods for proper escalation of unsolved issues to the appropriate internal teams Provide timely and detailed feedback to customers Ensure proper recording and closure of all issues Prepare accurate and timely reports Document knowledge in the form of knowledge base tech notes and articles Support Consultant II Requirements BS degree in Information Technology, Computer Science or equivalent Proven working experience in enterprise technical support, IT support or as a technical engineer Basic knowledge of Unix/Linux systems, utilities, and scripting Great problem-solving skills Great client-facing skills Outstanding written and verbal communication skills

Sr Software Developer (Java / Go)- Hybrid Cary, North Carolina We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job The Customer Impact Engineering team is a small, dynamic team looking for a Sr Software Developer to bring their Go, Java and Kubernetes knowledge with innovation to satisfy critical customer needs. Our team is the front line for our most strategic customers, bridging urgent business needs with deep technical understanding. This team is responsible for handling high-priority feature requests that arise outside the typical development pipeline. We focus on rapidly understanding the why behind each request, creatively solving customer challenges, and identifying opportunities to deliver value-whether by leveraging existing platform capabilities or by designing and delivering new features within the Platform Services domain-the core of SAS's latest Viya software. As a Senior Software Developer, you will: * Work collaboratively with cross-functional teams including product management, customer account managers, technical support analysts, and fellow developers to deliver secure, high-quality software solutions for SAS' entire product portfolio. * Design and develop high quality, testable and scalable software solutions within established timelines. * Be aware of and adhere to R&D best practices and processes. * Actively use AI tools to elevate and enhance your work on a daily basis. * Stay current with emerging security threats, vulnerabilities, and industry best practices, applying this knowledge to strengthen our platforms. * Ensure quality through functional, unit and performance testing; work closely with team SDET (Software Development Engineer in Test) by providing thorough reviews of the test plan and communicate when updates to the plan should be made to cover code changes related to enhancements, redesigns and/or bug fixes. * Maintain accountability for the entire life cycle of the code including support for both internal and external consumers. * Be encouraged to participate in open-source projects on behalf of SAS. * Ensure all applicable security policies and processes are followed to support the organization's secure software development goals * Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do. Required qualifications: * Bachelor's degree in Computer Science or a related field * 8+ years of professional software development experience * 8 years of experience contributing across the full Software Development Life Cycle in any combination of areas of the software development stack, preferably with Java and/or Go * Approach every task with a quality-first mindset * Experience using IDE's such as VSCode with integrated AI chat capabilities * Experience with agile software development * Experience with Continuous Integration and Delivery tools such as Git/Gerrit/Jenkins, Github, Gitlab, or similar * Strong proficiency in Java and object-oriented programming principles * Solid understanding of software development tools, methodologies (Agile/Scrum), and design principles * Equivalent combination of related education, training and experience may be considered in place of the above qualifications. Additional competencies, knowledge and skills * Problem Solving: Exceptional aptitude for problem solving and debugging of complex multitiered software applications. * Adaptability: Ability to pivot quickly and seamlessly as projects and business needs dictate. * Organization: Detail oriented and well-organized with a strong ability to prioritize, plan, and execute tasks. * Communication: Excellent communication skills with ability to explain complex technical concepts to both technical and non-technical audiences * Technology Savvy: Stay current with emerging security threats, vulnerabilities, and industry best practices, applying this knowledge to strengthen our platforms * Collaboration: Ability to work independently as part of a team while mentoring other team members * Gather, analyze, and interpret information to identify problems or opportunities; set decision criteria, evaluate options, and choose promptly; act based on facts and constraints to achieve optimal results. * Experience with REST APIs design and implementation. * Experience contributing at multiple levels of the software stack throughout your career with languages like Java or GO. * Experience with building and orchestrating containers using technologies such as docker and Kubernetes * Experience with cloud architecture and at least one major public cloud provider. Preferably Azure. World-class benefits Highlights include... * Comprehensive medical, prescription, dental and vision plans. * Medical plan options include: * PPO with low annual deductible and copays. * HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center). * Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge! * An industry-leading 401k plan. * Tuition Assistance Program and programs and resources to support your development * Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. * Volunteer Time Off, parental leave and unlimited paid sick days. * Generous childcare benefits for all full-time employees. You are welcome here. At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Additional Information: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact *************************. Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more. #SAS