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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $42,554 | $20.46 |
| 2 | Totowa, NJ | $36,954 | $17.77 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Associate | $116,579 | $56 | - |
| 2 | Customer Leader | $105,413 | $51 | - |
| 3 | Customer Service Expert | $105,411 | $51 | - |
| 4 | Consumer Sales Associate | $91,590 | $44 | - |
| 5 | Customer Account Executive | $89,501 | $43 | - |
| 6 | Customer Support Executive | $87,795 | $42 | - |
| 7 | Customer Care Executive | $82,310 | $40 | - |
| 8 | Customs Consultant | $81,906 | $39 | - |
| 9 | Customer Care Consultant | $73,804 | $35 | - |
| 10 | Customer Liaison | $70,942 | $34 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Aptean | $54,398 | $26 | 1 |
| 2 | eGroup | $53,027 | $25 | - |
| 3 | Epicor | $49,432 | $24 | - |
| 4 | SAS Institute | $45,404 | $22 | - |
| 5 | Anaplan | $44,080 | $21 | 1 |
| 6 | PeopleFluent | $44,053 | $21 | - |
| 7 | Principle Solutions Group | $43,218 | $21 | - |
| 8 | Realtech, Inc. | $42,872 | $21 | - |
| 9 | NetSuite | $40,752 | $20 | - |
| 10 | Healthvision | $39,974 | $19 | - |
| 11 | BLUE Software | $39,534 | $19 | - |
| 12 | CDK Global | $39,495 | $19 | 2 |
| 13 | Business Technology Partners | $39,162 | $19 | - |
| 14 | Worldnow | $38,133 | $18 | - |
| 15 | The Cobalt Group | $38,097 | $18 | - |
| 16 | Focus Technology Solutions, Inc. | $37,928 | $18 | - |
| 17 | Business Technology | $36,593 | $18 | - |
| 18 | Infor | $34,578 | $17 | - |
| 19 | Deltek | $33,247 | $16 | - |
| 20 | CDC Software | $29,754 | $14 | - |