Site Manager, Service Hub Operations & Aircraft Maintenance (NJUS)
Netjets 4.6
Netjets job in Chicago, IL
Join the NetJets Team NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.
Purpose of Position
The Site Manager, Service Hub Operations & Aircraft Maintenance will have direct responsibility for delivering mission ready aircraft at their Service Hub, including oversight of maintenance planning, execution and return to service at Service Hub locations. This will be accomplished through the various Internal Team Members and External Vendors who comprise the Service Hub onsite team. The Site Manager, Service Hub Operations & Aircraft Maintenance will develop close partnerships with NetJets Return to Service Specialists, Service Hub Supply Chain Coordinators, and Service Representatives.
Tasks and Responsibilities
* Responsible for performance of multiple teams and suppliers who deliver Mission Ready aircraft for use by the operation, in compliance with all goals, SLAs, laws & regulations. The Site Manager will partner & influence the MRO supply chain's achievement of SLAs and performance goals for unscheduled & line maintenance, interior repair/restoration and cabin cleanliness & stocking. The performance and execution of all aspects of aircraft management within the Service Hub, including safety, and performance goals at the Service Hub is the responsibility of the Site Manager. The Site Manager will oversee unscheduled & line maintenance. This will be accomplished through management of staff & suppliers at the Service Hub. When performing airworthiness/maintenance related functions, the Site Manager is under the supervision and control of the NJA Director of Maintenance.
* Manages Service Hub Vendors and provides leadership that models the 20/20 Flight Plan and helps develop staff and vendors for improved performance within their role. Maintaining a local presence and accessibility for team members on all shifts is important to the success of this role.
* Monitors and analyzes performance metrics and other data daily to ensure business goals and supplier SLAs are being met; in areas of underperformance, adjusts plan, communicates changes and follows through with all levels in the organization. Uses innovation to deliver improvements in safety, service and financial targets as defined in NetJets' 20/20 Flight Plan or then current goals and objectives of the organization. Ensures significant business relationships with our suppliers are being maintained at the local level, working in conjunction with other NetJets' functions (e.g. Procurement). Focuses on delivering improvements among all suppliers in the areas of safety, quality, cost, and on-time performance.
* Ensures the Operation is kept informed and partners with the Maintenance Control Center, Line Planning Group, Quality Control, Quality Assurance, Maintenance Training as well as Operations Scheduling.
* Other duties as assigned
Note:
It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.
Education
Bachelor's in Aviation Management or Supply Chain and Logistics
Certifications and Licenses
FAA Airframe & Powerplant (A&P)
Years of Experience
10+ years of experience
Core Competencies
Adaptability
Collaboration
Strives for Positive Results
Service-Oriented
Curiosity
Knowledge, Skills, Abilities and Other (KSAOs)
* Focused on aircraft safety, quality and reliability; well versed in the regulatory requirements associated with operating a large fleet of aircraft (preferably in a Part 135 operation)
* In-depth understanding of business aviation and aircraft maintenance supply chains with recent field maintenance experience supporting business jet aircraft
* Adept at building strong, professional relationships to meet goals & objectives
* Adept at developing a climate that fosters teamwork, personal growth and open communication
* Critical thinker with demonstrated ability to develop & execute strategies that achieve company goals & supplier SLAs
* Business acumen with understanding of performance metrics and executing plans to improve those metrics in coordination with the Regional Director
* Maintains quality service by establishing and enforcing organization standards
* Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies and local airport committees
* Develops and utilizes positive relationships with FBO's, vendors, airport operations and aviation neighbors to execute the mission and enhance the NetJets Brand
* Strengthens the NetJets Brand by collaborating with maintenance providers both in and out of our network, customers, regulatory officials and employees; enforcing ethical business practices
* Understands that a "Mission Ready" aircraft is one that is properly stocked, cleaned/detailed, on its launch spot with all maintenance complete and MEL/deferrals cleared for a seamless Owner and flight crew experience each morning
* Has an entrepreneurial spirit to develop their Service Hub as if they were the proprietor
* Ability to travel on an "as necessary" basis to assist other Regional Service Hub Sites occasionally, attend training events and visiting other local airport and providers
* NetJets operates 24/7/365 and all employees are expected to work the shift necessary to accomplish our mission
How NetJets Supports You
NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL-a comprehensive package to support your Mind, Body, and Life.
Our comprehensive suite of benefits include:
* Medical, Dental, and Vision
* Healthcare Advocacy
* Employee Assistance Program
* Flexible Spending Accounts
* Health Savings Account with annual employer contribution
* Wellness Programs & Discounts
* Paid Time Off
* Parental Leave of Absence
* Life and Accident Insurance
* Voluntary benefits (financial protection plans)
* 401(k) plan, with 66% of every dollar you contribute matched by NetJets
* Short and Long-Term Disability
* Legal Plan
* Identity Theft Protection Plans
* Pet Insurance
* Family & Caregiving Support
Nearest Major Market: Chicago
$110k-143k yearly est. 43d ago
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CDL-A Regional/OTR Truck Driver
Kenan Advantage Group 4.7
Chicago, IL job
Currently hiring CDL-A Truck Drivers! Text APPLY to (330) ###-#### to get your quick app started!
KAG Specialty Products is currently hiring Regional CDL-A Company Truck Drivers in your area! Join KAG today to take advantage of great pay, consistent hometime, competitive benefits packages, supportive terminal managers and great equipment!
Regional CDL-A Driver Benefits:
Drivers average $101,390
$2,000 Sign-on Bonus
Drivers are out 7-10 days at a time
More home time if you are closer to Morton
GREAT Driver Facility in Morton!
Full theatre
Full kitchen
Laundry
Van available for driver use
8 paid holidays
Paid training & orientation
Driver referral program
Medical, dental & vision benefits
401(k) with company match
Pay Range ($61,138.00 - $113,046.00)*
Truck Driver Requirements:
CDL-A
12 months recent and verifiable tractor/trailer experience
Tanker, Hazmat, & TWIC required
Busy season is approaching! Call a recruiter today to learn more!
*This job opportunity applies exclusively to company drivers. Please note, the hiring salary range for this position will vary based on a number of factors: geographic location, skills, experience of the applicant, and business needs. By applying, candidates acknowledge these terms.
$61.1k-113k yearly 3d ago
Diesel Mechanic
Kenan Advantage Group 4.7
Warren, PA job
Title: Diesel Mechanic KAG is North America's largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases and food products across the United States, Canada and Mexico. Our dedicated team of Diesel Mechanics is an essential function of our business. With over 330 terminal locations, we are looking to hire talent to lead the way to success!
Starting hourly rate ranges from $21 to $45.*
Please note: The hourly hiring rate will vary based on a number of factors: skill level and experience of the applicant, geographic location, and business needs. By applying, candidates acknowledge these terms.
Hours: Monday through Friday from 6am - 2:30pm
Relocation: Reimbursement Available
KAG is now seeking to hire all levels of Diesel Mechanics -Levels I, II, III, and HM183 certified!
Here are some of the benefits of joining our company:
Opportunities for growth with extensive onsite paid training
Guaranteed Pay Increases with completion of training programs and verified prior experience
$100 AnnualBoot Allowance, paid in quarterly installments
$250 Semi-Annual Tool Allowance after one year of service (up to $500 Annually)
Benefits Available (Medical/Dental/Vision/401K Match)
Paid Vacation and Holidays
Diesel Mechanic Position Summary:
This position is required to safely and accurately perform general property and vehicle maintenance & repair duties in and around the shop operations in a fast-paced environment. Knowledge and understanding of basic preventative maintenance and repair techniques of Class 5 through Class 8 commercial vehicles to include tank trailer inspection and maintenance related to the Federal Motor Carrier Safety Administration (FMCSA) regulations is required.
Diesel Mechanic Essential Functions:
All fleet mechanic positions will be required to perform vehicle maintenance & repair duties safely and accurately in and around the shop operations in a fast-paced environment.
Fleet Mechanic Levels I & II will learn and become proficient utilizing the company's maintenance software program to create and complete work orders and maintain work order/vehicle maintenance records. They will also train/assist other technicians in performing preventive/repair of facilities and equipment to include trucks, tractors, and trailers.
Fleet Mechanic Level III will build on the duties from Diesel Mechanic I/II and become qualified as necessary with appropriate certifications to perform new technology evaluations, diagnosis, and repairs.
HM183 will build on the duties of a Level III Diesel Mechanic, Certified as a (DOT) commercial motor vehicle inspector in compliance with FMCSR's
Has been signing test forms as the Registered Inspector for at least 3 years.
Pay Range: 21.00-45.00 , General Benefits:
Requirements for Diesel Mechanic Level I, II, and III Positions:
Valid Driver's License
Minimum 1 - 5 years of experience in heavy-duty vehicle maintenance/repair (Tech levels will be determined by years of experience and certifications)
Holds a current Air Brake Certification in compliance with FMSCR 396.25 or has at least 1 year of verifiable experience with the ability to obtain Air Brake Certification through KAG
EPA 609 certification (Motor Vehicle Air Conditioning Repair) or the ability to obtain certification through KAG
Requirements for Diesel Mechanic HM183 Positions:
Valid Driver's License
Verifiable proof of 3-year tank testing commercial motor vehicle inspector in compliance with FMSCR or has at least 1 year of verifiable experience under a qualified inspector with the ability to obtain (DOT) commercial motor vehicle inspector certification through KAG
Physical Requirements:
LIFTING REQUIREMENTS: Frequently lifting up to 50 pounds. Anything over 50 pounds is lifted with assistance.
Kenan Advantage Group, Inc. is an equal opportunity employer. No person will be discriminated against in any aspect of their employment on the basis of any status or characteristic protected by applicable federal, state or local law
Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:
Promote positive work habits including effective and timely communication, teamwork and respect for coworkers.
Provide constructive guidance to other employees and representatives of third parties.
Contribute to providing the highest quality of products and services to customers.
*Please note: The hiring hourly rate will vary based on a number of factors: skill level and experience of the applicant, geographic location, and business needs. By applying, candidates acknowledge these terms.
#TechMP
#LI-Onsite
#LI-JF1
$21-45 hourly 3d ago
Personal Assistant to Chief Executive Officer
Pace Logistics 4.0
Charlotte, NC job
Pace Logistics prides itself on delivering exceptional service at fair rates. The company operates with a collaborative and proactive approach to ensure your supply chain is supported effectively. Known for its availability, Pace Logistics commits to being the dependable partner businesses need. A unified and solution-driven mindset defines the organization's mission to meet client needs efficiently.
Role Description
This is a full-time, on-site role based in Charlotte, NC, for a Personal Assistant to the Chief Executive Officer (CEO). The Personal Assistant will be responsible for managing the day-to-day administrative and organizational tasks for the CEO, including diary scheduling, organizing meetings, handling correspondence, preparing reports, and coordinating travel arrangements. They will also support the CEO with personal assistant tasks and maintain confidentiality while efficiently managing clerical duties. The role requires a high level of professionalism and attention to detail.
Qualifications
Strong Executive Administrative Assistance and Personal Assistance skills
Proficiency in Diary Management and scheduling appointments
Proven experience in Clerical Skills and Administrative Assistance
Excellent organizational, multitasking, and time management abilities
Strong written and verbal communication skills
Proficiency in office software and tools such as Microsoft Office
Ability to handle confidential information with discretion and professionalism
Bachelor's degree or equivalent experience in a related field is a plus
Prior experience in a supporting role for executive leaders is preferred
$55k-79k yearly est. 5d ago
Safety Coordinator
Keystone Shipping Co 4.1
Pennsylvania job
Our company is seeking a Marine Safety Coordinator to assist in the safety operations of our vessels. The ideal candidate will have a strong interest in maritime safety regulations and procedures as well as general maritime experience, sailing or otherwise.
Key responsibilities
Develop and implement safety programs:
Create and manage health and safety policies and procedures in compliance with local, state, and federal regulations.
Assist SQE Director compiling data for the safety team meetings
Assist SQE Director compiling data for the Management Review meetings
Develop and draft new SMS procedures, forms and other documentation as required.
Coordinate the drug testing program for random, post-incident, and reasonable cause testing.
Manage the Safety Incentive Program
Review, track and trend claims, Casualty Reports, Injury Reports, Near Miss Reports and Non-Conformance Reports.
Develop and draft new GIM (General Information for Masters), Engineering Bulletins, Lessons Learned Reports, Safety Findings, and Safety Line Newsletter
Attend inspections and audits
Support scheduling and coordination of Internal and External Audits / Inspections
Attend Internal and External Audits as directed by the SQE Director.
Assist with incident investigation
Analyze accidents, near misses, and other safety incidents to determine root causes and implement preventive measures.
Assist with the Close-out of non-conformities and other audit findings.
Maintain Safety Department records
Keep accurate and organized records of safety inspections, training sessions, and incidents.
Monitor and track safety metrics to identify trends and areas for improvement
Support onboarding and orientation for new office personnel on SMS and Keystone Quality System
Promote safety culture: Collaborate with management and employees to foster a strong safety culture and provide guidance on safety-related matters.
Ensure regulatory compliance: Stay up-to-date on safety regulations and ensure the company adheres to all legal requirements.
Assists as directed in the Operations Department
Requirements and Desired Qualifications
US Citizenship
Degree from a Maritime Academy
Having or ability to obtain a TWIC
Proficient in MS Office including Word, Excel, and PowerPoint
Knowledge of marine shipping industry legislation and industry standards
Able to embark/disembark large, high freeboard vessels via a pilot ladder and/or gangway
$49k-75k yearly est. 5d ago
HAA Regional Relief Pilot (South Central)
Air Methods Corporation 4.7
Phoenix, AZ job
And Responsibilities include the following: Responsible to ensure aircraft and weather conditions are airworthy to transport medical crew and patient to receiving hospital within an assigned operational area. Responsible for compliance with Federal A Pilot, Operations, Regional, Flight, Aircraft, Medical, Airline, Transportation
$72k-90k yearly est. 1d ago
Cargo Ramp Agent
Alliance Ground International, LLC 4.3
Chicago, IL job
Do you enjoy working in a fast-paced, safety-obsessed aviation environment? Are you a team player that others can rely on? Then let your career take off with AGI as a Cargo Acceptance Agent! AGI is an aviation services company operating in more than Ramp Agent, Ramp Agent, Cargo, Agent, Ramp
$30k-40k yearly est. 1d ago
AI Agent Delivery Lead for Enterprise Impact
Zoomcar 4.2
Redwood City, CA job
A pioneering AI company headquartered in Redwood City is seeking an Engagement Manager for AI Agent deployments. In this role, you will oversee the implementation of AI solutions for enterprise customers, ensuring smooth execution and long-term success. Responsibilities include leading cross-functional teams, managing complex projects, and driving customer outcomes. Candidates should have over 5 years in customer delivery roles and a strong grasp of contact center KPIs. This position offers competitive compensation and a hybrid work model.
#J-18808-Ljbffr
$49k-72k yearly est. 4d ago
Director of Platform Engineering
Tiger 4.6
San Francisco, CA job
Example org is a leading software company. Example org allows real-time collaboration on important example workflows. Founded in 2012 we have over 10,000 customers worldwide and are backed by fantastic investors such as Example Capital. Example has raised its Series C and is valued at $750 million dollars.
This example role will be part of an example team and will report to the example manager. The new hire plays a critical role in various example workflows.
What you'll do
Participate in example meetings
Lead example initiatives
Recruit new team members to example team
Mentor and develop existing team members
Requirements
Experience writing good example job descriptions
Other exemplary skills
3-5 years prior experience in this role
Motivation
Great english language skills
Why you might want to work with us
We take care of you and your family with comprehensive health, vision, and dental insurance.
We're serious about food. Free catered lunch every day, and a fully stocked kitchen with occasional snack appearances from our Japanese office. Healthy and not-so-healthy options are available, as are foods for those with dietary restrictions.
You're excited to work on a product that will impact almost any consumer, almost anywhere.
We dress casually. If you want, you can wear slippers in the office. You should see the creative collection our team has built.
We believe in a culture of learning, and want to keep building our skills, experiences, and capabilities.
We offer flexible work schedules. We trust our team to know how they will do their best work.
We're family friendly. We want our teammates to focus on what they need to when they need to.
We offer very competitive compensation, including equity in Standard, to each one of our employees.
Example org provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Do you have further questions about this role? Reach out to our talent team at *******************.
Privacy policy
#J-18808-Ljbffr
$166k-231k yearly est. 1d ago
CDL A Team and Solo Owner Operators
Clark Transfer 3.8
Chicago, IL job
Let's get the show on the road!
Now Hiring Team & Solo Owner Operators
Since 1949, the people of Clark Transfer have moved the sets, lights and costumes for countless Broadway shows and live entertainment productions. This is specialized work which requires us to fit into a uniquely "show-business" way of operating.
About Clark Transfer
Clark Transfer runs exclusively with Owner Operators - we do not hire lease-purchase drivers. All drivers must already own their own tractor. Owner Operators pull our customized 48' and 53' trailers.
Clark Transfer operates directly in 48 states and Canada. Clark Transfer continues today under the same ownership and management. It is widely recognized as the "gold standard" for transportation in the theatrical industry.
Make More. Drive Less.
Solo Owner Operators average $175,000 to $225,000+ on less than 85k miles per year
Team Owner Operators average $275,000 to $325,000+ on less than 110k miles per year
Solos: Guaranteed minimum weekly average: $3,500/week worked (most earn $3,750 - $4,250+)
Teams: Guaranteed minimum weekly average: $5,000/week worked (most earn $5,500 - $6,500+)
Company Supported Owner Operator health insurance program
All miles paid, plus detention pay, bobtail, empty/loaded
$5,000 referral bonus
Paid fuel permits & fuel taxes
Paid tolls while under dispatch via company-provided transponder
Paid cargo/liability insurance
$1.60/gallon or lower fuel price guarantee (average, after fuel surcharge)
Requirements:
Minimum Age: 23
License Classes: A
OTR Exp: 2 Years (Must have 6 months in the last 12 months)
Must be Willing to Run OTR
Solid work history with minimal gaps in employment over the last 3 years
$275k-325k yearly 1d ago
Aircraft Maintenance Technician - Line
Delta Air Lines, Inc. 4.7
Chicago, IL job
How you'll help us Keep Climbing (overview & key responsibilities) The Aircraft Maintenance Technician (AMT) is a critical TechOps role at Delta. In this role, you will maintain the proper and safe functioning of Delta's fleet, ensuring customers have an exceptional travel experience. AMTs in the Line classification maintain aircraft, aircraft engines, and aircraft components and avionics systems according to Delta and FAA specifications; perform inspections during assembly of parts and after repair or installation of components; and document maintenance procedures including component damage, origin, and condition.
Summary of responsibilities (not comprehensive of all tasks):
+ Performs all work activities in accordance with established laws, regulations, standards, safety protocols, and procedures to ensure safety of self and others.
+ Inspects aircraft or aircraft components, including landing gear, hydraulic systems, tires, and engines for damage, defects, corrosion, or other wear to ensure airworthiness.
+ Recommends replacement, repair, or modification of aircraft equipment based on inspection.
+ Reports issues, malfunctions, unusual wear, or damage to appropriate personnel, as required.
+ Installs, removes, or modifies aircraft structures, systems, or components, following drawings, schematics, charts, engineering orders, and technical publications.
+ Repairs worn, defective, or damaged parts or components (e.g., damaged gaskets, lines and couplings, cables, and pulleys), using hand tools, gauges, and testing equipment.
+ Inspects completed work to certify that maintenance adheres to standards and procedures, and that aircraft are ready for operation.
+ Interprets discrepancies or logs (written or verbal) to understand history and nature of issue, to troubleshoot issue, and to identify required next steps (e.g., fix, defer, replace).
+ Researches, reads, and interprets technical manuals and guidelines to perform inspections, installations, repairs, or other work activities.
+ Reviews maintenance records to determine if service and maintenance checks, repairs, and overhauls were performed at prescribed intervals.
+ Maintains repair logs, documenting all preventive and corrective aircraft maintenance activities.
+ Serves as a technical expert or mentor by providing advice and corrective recommendations to others.
+ Uses computers, computer systems, and other technology to enter, document, access, receive, or communicate information.
+ Practices safety-conscious behaviors in all operational processes and procedures.
What you need to succeed (minimum qualifications)
+ Must have an FAA Airframe and Powerplant license.
+ Must be 18 years of age or older.
+ Must be authorized to work in the US.
+ Must have a high school diploma, GED, or equivalent.
+ Must have valid driver's license.
+ Must pass a background check including a government required fingerprint-based criminal history records check.
+ Must pass a DOT required pre-employment drug screen and thereafter submit to DOT mandated random drug and alcohol testing.
+ Must read, write, speak, and understand English.
+ (If transferring internally) Must be performing satisfactorily in present position.
What will give you a competitive edge (preferred qualifications)
+ One year of full-time work experience
+ Prior military experience
+ Prior work experience in the airline industry
+ Status as a current Delta employee
+ One year of mechanical experience (outside of educational experience)
+ One year of aircraft maintenance experience (outside of educational experience)
+ One year of heavy jet maintenance experience (outside of educational experience)
+ Prior electronics/avionics experience or FCC license
Benefits and Perks to Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
+ Competitive salary, industry-leading profit sharing program, and performance incentives.
+ 401(k) with generous company contributions up to 9%.
+ New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 - March 31).
+ In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.
+ 10 paid holidays per calendar year.
+ Birthing parents are eligible for 12-weeks of paid maternity/parental leave.
+ Non-birthing parents are eligible for 2-weeks of paid parental leave.
+ Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits.
+ Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
+ Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
+ Domestic and International space-available flight privileges for employees and eligible family members.
+ Career development programs to achieve your long-term career goals.
+ World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
+ Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
+ Recognition rewards and awards through the platform Unstoppable Together.
+ Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.
Starting pay: $43.47 per hour
Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here
$29k-37k yearly est. 60d+ ago
Customer Service Agent - MDW
Southwest Airlines 4.5
Chicago, IL job
Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
:
* For external applicants only:
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Illinois or Indiana.
(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
and not selected for the Customer Service Agent position at MDW within the last 12 months.*
Pay & Benefits:
Pay of $20.22 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.
Benefits you'll love:
* Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
* Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution up to 10% of your eligible earnings
* Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit*
* Competitive health insurance for you and your eligible dependents
* Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
* Explore more benefits you'll love: *****************************************
Want to be the friendly face that welcomes Customers to Southwest? As a Customer Service Agent at Southwest, you'll work at the ticket counter, gate area, and baggage service office to help Customers check in, answer questions, and make sure their travel goes smoothly. You'll be one of the first Southwest Employees our Customers meet, and you'll help set the tone for a great trip. You'll also be there to support Customers when travel plans change, offering help and care during delays or disruptions. In this fast-moving role, your friendly attitude, teamwork, and patience make a big difference every day. See what a day as a Customer Service Agent looks like: swa.is/DayWithCSA
Additional details
* This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the International Association of Machinists and Aerospace Workers (IAM) labor union.
* Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you.
* U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
* Learn more about becoming a Customer Service Agent and check out the FAQs: careers.southwestair.com/customer-service-agents
We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
* Provides friendly service to and maintains positive relationships with all internal and external Customers
* Works in a cooperative spirit to ensure the success of our Company
* Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs
* Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems
* Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage
* Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. Handles transactions required to board the aircraft in a timely and efficient manner
* Deals with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company
* Provides current and accurate fare, schedule, reservations, flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal
* Completes forms and reports as required by the Company
* Writes irregularity and complaint reports as required
* Duties may vary due to the size and organization of the station
* Must be able to meet any physical ability requirements listed on this description
* May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
* Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job
* Able to read documents, follow instructions, learn and understand ticketing procedures, rules and regulations
* Ability to work well with others as part of a team, meet the public, and work under stressful situations
* Must be able to satisfactorily complete Customer Service Agent training program with an 80% or greater average and an evaluation period
* Must be aware of hazardous situations and be able to handle emergencies as needed
* Must work under tight time constraints to accomplish quick turns of aircraft
* Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement
* Must be able to perform all job functions within a limited space
* Must be able to effectively communicate verbally by telephone, face to face and on public address systems
* Must possess good written and oral skills
* Must be able to communicate information and instructions verbally or via radio equipment
Education
* No education requirement
Experience
* No experience requirement
Licensing/Certification
* Must be able to obtain a SIDA badge and meet all local airport requirements
* May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
Physical Abilities
* Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces
* Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods
* Must maintain the ability to wear prescribed uniforms
Other Qualifications
* Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
* Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
* Must be at least 18 years of age
* Must be able to comply with Company attendance standards as described in established guidelines
* Ability to work shift work and/or overtime
* Foreign language skills are desirable, but not required
* The pay amount doesn't guarantee employment for any particular period. 401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position.
* Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Pay Rate:
$20.22
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date
01/21/2026
$20.2 hourly 2d ago
Regional Manager North America
Atlas Air Worldwide Holdings 4.9
Franklin Park, IL job
The Regional Manager North America for Ground Operations will be responsible for coordination and oversight of Atlas activity in the Region. Providing guidance to the company with regards to new and existing regulatory issues as well as maintaining safe, compliant, and timely operations. This individual will coordinate closely with our local regional staff, and regulatory agencies to foster a beneficial long-term relationship and ensure compliance. Serve the company by providing direction and leadership to the station personnel in the region to meet the corporate objectives and metrics. Monitor and communicate with all stations in the region to ensure all customers, vendors, ground handlers, and company personnel meet or exceed all company policies or procedures. To lead on and support Ground Operations in executing the corporate strategy and various initiatives relating to station operations and ground services. To drive operational excellence and service delivery by partnering with regional stakeholders to provide clarity, guidance and support on the set performance targets and established matrix. To serve as an extension of HDQ in the region and in support of the departmental and corporate strategy. This role has a responsibility to contribute to the company's safety policy and vision. The role oversees the station operations in the region related to both cargo and passenger operations.
Responsibilities
Safety and Regulatory Compliance
Be accountable for the performance of the region related to safety and security
Conform to the required safety and security standards, meet all company, local, international aviation, authority and legal requirements
Oversee all safety issues in the region relating to station operations, specifically but not limited to handling of dangerous goods, ground operations, including aircraft ramp and warehouse activities, and those activities in support of our flight operations
Partner with the Station Manager to oversee each station's Emergency Response Plan (SERP)
Champion the focus on operational safety and security across the various types of operations
Serve as a liaison with the local Civil Aviation Authority and represent the company's interests
Ensure stations are performing at the highest level and meeting the corporate audit requirements
Ensure all station activities around the operation consistently run smoothly and effectively
Service Delivery and Excellence
§ Ensure all station activities around the operation consistently run smoothly and effectively
§ Lead and manage all aspects of the operations in the region to give Atlas Air a competitive edge in terms of service quality
§ Establish ground services standards across the region in accordance with corporate Key Performance Indicators and develop workable strategies to achieve and maintain these standards in each station
§ Manage all auxiliary services within the region to deliver a consistent and high quality level of service at all stations, on and offline
Lead and drive operational excellence by using available service performance tools and established Key Performance Indicators and Service Level Agreements
Partner with regional support teams and managers to set SMART goals targeting specific performance areas
Service as a liaison and as an extension of the Customer Service group to support the key customer base and company brand
Responsible for the operational performance within the Latin American Region
Leads and coordinates the activities of the region.
Conducts operational meetings with regional based customers and other customers as required.
Establishes effective controls and procedures to drive individual accountability.
Monitors and communicates with all stations in the region to ensure that all customers' vendors, and ground handlers meet Atlas Air standards, including areas of safety and security.
Provides regional feedback and direction relating to service initiatives, and other areas that may have an effect on the service quality
Oversees the costs related to the region and mitigates financial risks
Develops and recommends policy, procedures and actions to achieve and maintain high levels of customer service to all external and internal customers.
Schedules station visits to ensure vendor and personnel are providing a consistent high level of service and are in compliance with company procedures and service level agreements.
Reviews all personnel requests, facility or equipment additions to ensure they are justified and are within corporate financial guidelines and standards and provides recommendations to the Senior Director of Station Operations.
Responsible for coordination of expansion and oversight within North America for cargo related ACMI, CMI and Charter operations.
Anticipate and identify future service and manpower needs, standardize and implement procedures, recommend and conduct training of cargo team members and suppliers
Maintain Standard Operating Procedures
Perform additional duties assigned by Director of Station Operations
Partnerships and External Liaisons
Partner with the Procurement Team to appoint preferred third party handling agents in each station and establish Service Level Agreements and take responsibility to closely monitor performance against the Service Level Agreement
Develop close and effective working relationships with regional Ground Handling Agents, as appropriate, to extract maximum value from the relationship
Develop and maintain positive relationships with local Civil Aviation Departments and various applicable regulatory bodies to enhance the overall interests of the Company
Drive performance improvement and ground operations optimization and efficiency through collaboration with our partners
Bridging HDQ & Local Stations
Collaborates with the Regional Director of APAC on process improvement and operational efficiency projects
Partner with the Security team on all security matters including liaison with local authorities as required
Lead on and facilitate the set-up of new stations in conjunction with Ground Operations directives
Lead and actively support the execution of services strategies within the region
Act as regional trainer as directed by Ground Operations, Standards and Training
Lead on and actively support the Commercial team in driving and delivering customer solutions initiatives in line with sales strategy
Ensure that our interests are promoted and liaise with HDQ with reviews on services and provide meaningful regional feedback
In support of Ground Operations, Compliance team, serve as the principle liaison with regional regulatory entities
Maintain good communication with the Director Station Operations related to port visits, service items and regional services
Provide support to the various internal departments as needed
Work on complex projects as needed and directed by the Director Station Operation
Financial Management
Monitors regional and station contracts to ensure vendors are complying with contract provisions and service level agreements.
Provide oversight and management of station budgets to ensure the station's actual costs do not exceed the forecast
Reviews monthly financial reports to ensure all company travel is conducted in compliance with company guidelines and ensures controls are in place to process expensed items according to company policy
Create an environment of fiscal responsibility, encouraging managers to keep costs at a minimum, and foster an environment of continuous process improvement with the goal of providing the highest level of service for the lowest cost
People Development and Performance Management
Lead, support and encourage own team to achieve success
Build a strong and motivated team, ensuring the right organizational structure and the right people are in place to foster positive team spirit and facilitate teamwork
Supervise and mentor direct reports, encouraging effective collaboration
Demonstrate leadership and lead by example in accordance with our core values
Develop employees with high potential and identify learning opportunities to ensure appropriate training and development
Maintain active and ongoing dialogue in relation to employee goals and individual performance
Actively engage with employees to enhance communication and their understanding of department goals
Enhance the employee experience in line with the role level and the internal brand promise
Provides leadership, mentoring and development of career paths for key management personnel and makes recommendations to the Senior Director of Station Operations.
Establish effective controls and procedures to drive individual accountability at the station manager level.
Qualifications
4 year college degree or equivalent relevant experience required
Experience in all group aircraft types and cargo operations.
Experienced and knowledgeable in all phases of airport operations including Passenger, ACMI, Scheduled Service and Charter operations, commercial and military.
Experience and knowledge with Customs transmissions, EDI messaging and functionality.
Minimum 8 years of extensive airline operational experience serving in a regional capacity or large volume operation
Minimum of 5 years of management experience
Able to perform all aspects of Ground and Cargo Operations including Loadmaster, handling hazardous materials, de-icing, fueling, catering, security, etc.
Ability to organize and perform multiple assignments in a high stress environment.
Ability to interact, communicate and maintain customer relationships.
Skilled problem solver with leadership qualities.
Excellent communication and decision making skills.
College degree preferred or equivalent experience.
Strong administrative and computer skills, must demonstrate proficiency in Microsoft Office programs (Word, Excel, PowerPoint)and internal software.
Strong written communication skills.
Special Demands:
Must be able to travel
Skills:
Ability to organize and perform multiple assignments in a high stress environment.
Ability to interact, communicate and maintain relationships with clients, vendors, customers in all levels of management.
Proven ability to lead and manage the activities of a diverse and large work force.
Skilled problem solver with superior leadership qualities.
Possess excellent communication, management, and decision-making skills.
Salary Range: $103,500 - $139,500
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at ******************************************
To view our Pay Transparency Statement, please click here: Pay Transparency Statement
“Know Your Rights: Workplace Discrimination is Illegal” Poster The "EEO Is The Law" Poster
$103.5k-139.5k yearly Auto-Apply 29d ago
Lead A&P Mechanic
Atlas Air Worldwide Holdings 4.9
Franklin Park, IL job
Inspect, modify and repair aircraft at the maintenance base. Troubleshoots technical discrepancies and executes repairs of company aircraft. Leads and guides mechanics on advanced tasks. Proficient in the use of electronic test equipment, voltage/amperage measuring, recording devices and navigation of troubleshooting equipment. Coordinates materials and tooling requirements for projected work. Schedules manpower to cover aircraft maintenance and inspections.
Responsibilities
Troubleshoot technical discrepancies and execute repair of company aircraft
Accomplish aircraft inspections per company procedures
Proficient in use of electronic test equipment, voltage or amperage measuring, recording devices and navigation troubleshooting equipment
Ability to read and interpret blueprints, drawings, schematics and technical orders
Inspect and assist in maintenance of company equipment and tooling
Work as a member of a team that will interface with contract maintenance personnel
Follow safety measures, good shop practices and cleanliness standards
Communicate discrepancies to Maintenance Control department found during inspections and follow directions to troubleshoot and repair faulty conditions
Ensure that all aircraft documentation is completed accurately per company and FAA procedures prior to aircraft departure
Leads and guides mechanics on advanced tasks
Organize daily tasks and coordinate inspections/repair of aircraft
Coordinate materials and tooling requirements for projected work for entire shift
Act as shift manager as required
Schedule manpower to cover aircraft maintenance and inspections
Perform Manual and Aircraft parts inventories as required
Assist other company departments to ensure on-time departure of company aircraft
Additional duties assigned
Qualifications
High School Diploma or equivalent
Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
Experienced transport category aircraft maintenance experience
Formal training on advanced systems/avionics
Must be able to read, write, fluently speak and understand the English language
Strong analytical, interpersonal, verbal and written communication skills
Working knowledge of Microsoft software and in use of digital manuals
Strong work ethic and organizational skills
Must be able to work in variable weather conditions
Able to work rotating schedules to include weekends, nights and holidays
Must possess valid passport or State issued driver's license and may travel occasionally for AOG recovery and special projects when requested.
#GH19 #LI-20
Salary Range: $103,000 - 139,500
Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at ******************************************
To view our Pay Transparency Statement, please click here: Pay Transparency Statement
$103k-139.5k yearly Auto-Apply 13d ago
Safety & Training Coordinator
Alliance Ground International, LLC 4.3
Orlando, FL job
Ensure training is performed consistently and is conducive to learning. Perform ad hoc station training as needed. Serve as liaison with insurance company on both pre- and post-loss control in absence of Regional Safety Manager. Maintain information Training, Coordinator, Safety Manager, Security, High School, Manufacturing, Airline, Safety
$28k-38k yearly est. 1d ago
CDL-A Regional/OTR Truck Driver
Kenan Advantage Group 4.7
Saint Louis, MO job
Currently hiring CDL-A Truck Drivers! Text APPLY to (330) ###-#### to get your quick app started!
KAG Specialty Products is currently hiring Regional CDL-A Company Truck Drivers in your area! Join KAG today to take advantage of great pay, consistent hometime, competitive benefits packages, supportive terminal managers and great equipment!
Regional CDL-A Driver Benefits:
Drivers average $101,390
$2,000 Sign-on Bonus
Drivers are out 7-10 days at a time
More home time if you are closer to Morton
GREAT Driver Facility in Morton!
Full theatre
Full kitchen
Laundry
Van available for driver use
8 paid holidays
Paid training & orientation
Driver referral program
Medical, dental & vision benefits
401(k) with company match
Pay Range ($61,138.00 - $113,046.00)*
Truck Driver Requirements:
CDL-A
12 months recent and verifiable tractor/trailer experience
Tanker, Hazmat, & TWIC required
Busy season is approaching! Call a recruiter today to learn more!
*This job opportunity applies exclusively to company drivers. Please note, the hiring salary range for this position will vary based on a number of factors: geographic location, skills, experience of the applicant, and business needs. By applying, candidates acknowledge these terms.
$61.1k-113k yearly 3d ago
Platform Engineering Director - Lead Teams, Build Platforms
Tiger 4.6
San Francisco, CA job
A leading software company in San Francisco is seeking a qualified candidate for a key role that involves participation in meetings, leading initiatives, and mentoring team members. Applicants should have 3-5 years of relevant experience, strong English language skills, and the ability to write effective job descriptions. The company emphasizes a supportive culture with benefits like comprehensive insurance, free lunches, and flexible work schedules, making it an attractive workplace for candidates.
#J-18808-Ljbffr
$166k-231k yearly est. 1d ago
LGB Passenger Service Agent
Alliance Ground International, LLC 4.3
Long Beach, CA job
Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey. Always ensure safety and security is never compromised. Handle customer interaction with class in an effici Passenger, Agent, Service, Security, Reservations, Retail, Airline, Health
$30k-37k yearly est. 1d ago
CDL A Team and Solo Owner Operators
Clark Transfer 3.8
Phoenix, AZ job
Let's get the show on the road!
Now Hiring Team & Solo Owner Operators
Since 1949, the people of Clark Transfer have moved the sets, lights and costumes for countless Broadway shows and live entertainment productions. This is specialized work which requires us to fit into a uniquely "show-business" way of operating.
About Clark Transfer
Clark Transfer runs exclusively with Owner Operators - we do not hire lease-purchase drivers. All drivers must already own their own tractor. Owner Operators pull our customized 48' and 53' trailers.
Clark Transfer operates directly in 48 states and Canada. Clark Transfer continues today under the same ownership and management. It is widely recognized as the "gold standard" for transportation in the theatrical industry.
Make More. Drive Less.
Solo Owner Operators average $175,000 to $225,000+ on less than 85k miles per year
Team Owner Operators average $275,000 to $325,000+ on less than 110k miles per year
Solos: Guaranteed minimum weekly average: $3,500/week worked (most earn $3,750 - $4,250+)
Teams: Guaranteed minimum weekly average: $5,000/week worked (most earn $5,500 - $6,500+)
Company Supported Owner Operator health insurance program
All miles paid, plus detention pay, bobtail, empty/loaded
$5,000 referral bonus
Paid fuel permits & fuel taxes
Paid tolls while under dispatch via company-provided transponder
Paid cargo/liability insurance
$1.60/gallon or lower fuel price guarantee (average, after fuel surcharge)
Requirements:
Minimum Age: 23
License Classes: A
OTR Exp: 2 Years (Must have 6 months in the last 12 months)
Must be Willing to Run OTR
Solid work history with minimal gaps in employment over the last 3 years
$275k-325k yearly 1d ago
Aircraft Maintenance Technician - Line
Delta Air Lines, Inc. 4.7
Chicago, IL job
The Aircraft Maintenance Technician (AMT) is a critical TechOps role at Delta. In this role, you will maintain the proper and safe functioning of Delta's fleet, ensuring customers have an exceptional travel experience. AMTs in the Line classification maintain aircraft, aircraft engines, and aircraft components and avionics systems according to Delta and FAA specifications; perform inspections during assembly of parts and after repair or installation of components; and document maintenance procedures including component damage, origin, and condition.
Summary of responsibilities (not comprehensive of all tasks):
* Performs all work activities in accordance with established laws, regulations, standards, safety protocols, and procedures to ensure safety of self and others.
* Inspects aircraft or aircraft components, including landing gear, hydraulic systems, tires, and engines for damage, defects, corrosion, or other wear to ensure airworthiness.
* Recommends replacement, repair, or modification of aircraft equipment based on inspection.
* Reports issues, malfunctions, unusual wear, or damage to appropriate personnel, as required.
* Installs, removes, or modifies aircraft structures, systems, or components, following drawings, schematics, charts, engineering orders, and technical publications.
* Repairs worn, defective, or damaged parts or components (e.g., damaged gaskets, lines and couplings, cables, and pulleys), using hand tools, gauges, and testing equipment.
* Inspects completed work to certify that maintenance adheres to standards and procedures, and that aircraft are ready for operation.
* Interprets discrepancies or logs (written or verbal) to understand history and nature of issue, to troubleshoot issue, and to identify required next steps (e.g., fix, defer, replace).
* Researches, reads, and interprets technical manuals and guidelines to perform inspections, installations, repairs, or other work activities.
* Reviews maintenance records to determine if service and maintenance checks, repairs, and overhauls were performed at prescribed intervals.
* Maintains repair logs, documenting all preventive and corrective aircraft maintenance activities.
* Serves as a technical expert or mentor by providing advice and corrective recommendations to others.
* Uses computers, computer systems, and other technology to enter, document, access, receive, or communicate information.
* Practices safety-conscious behaviors in all operational processes and procedures.