Customer Success Manager jobs at Netskope

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It's an outstanding legacy of innovation that's fueled by great technology-and an outstanding team. Today, we're tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what's never been done before takes vision, innovation, and exceptional talent. As an NVIDIAN, you'll be immersed in a diverse, encouraging environment where everyone is encouraged to do their best work. Come join the team and see how you can make a lasting impact on the world. As NVIDIA expands our presence covering the US Federal Government, we're looking to add talent to our team covering the Department of Defense (DoD). NVIDIA seeks skilled account executives and market development professionals to assist the USAF and USSF in driving critical technologies for mission readiness and space dominance. Candidates should have extensive experience in USAF and USSF operations and acquisitions, along with a strong network within USAF and USSF leadership. What you'll be doing: You will be responsible for all aspects of demand creation, co-selling, forecasting, sales leadership, training, and education to end users, OEMs, and partners. Grow revenue and market share for NVIDIA Data Center, Edge, and Cloud products across the USAF and USSF. Be the key point of contact and relationship owner for USAF and USSF customers, program offices, and mission partners. Build key accounts into strategic partners and drive sustained, long-term growth within these organizations. Collaborate closely with OEMs, software providers, system integrators, and research partners to craft and implement go-to-market plans that accelerate the adoption of NVIDIA technologies across air and space autonomy, C2 systems, edge-AI, and space domain awareness. Champion the use of NVIDIA's accelerated computing platforms in support of USAF and USSF missions, articulating their value to senior leaders, acquisition officials, and mission operators. Ability to travel as business requirements demand, including visits to customer sites, conferences, and headquarters engagements. What we need to see: Bachelor's degree (or equivalent experience) 12+ years overall experience and a minimum of ten years working directly with the USAF and USSF, ideally in acquisition, technology sales, or strategic business development. A highly developed network of customer and partner contacts across the USAF and USSF ecosystem, including program offices, acquisition commands, operational units, and integrators. Deep familiarity with USAF and USSF missions and organizational structures and related entities. A consultative, passionate sales approach with excellent listening, analytical, and communication skills, and a strong personal drive. Ways to stand out from the crowd: Extensive knowledge of NVIDIA's accelerated computing platform and its applications in USAF/USSF AI and autonomy solutions. Demonstrated success working with and influencing senior leadership across USAF/USSF, including securing strategic wins and growing presence within key mission areas. Prior experience supporting technology adoption within USAF and USSF initiatives passionate about AI and autonomy. MBA or equivalent experience is a plus, with an emphasis on the ability to translate technical expertise into actionable strategies for defense innovation. NVIDIA is widely considered to be one of the technology world's most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you! Your cash compensation will be determined based on your location, experience and the pay of employees in similar positions with 85% paid through base salary and 15% variable compensation. The cash compensation range is 224,000 USD - 356,500 USD. You will also be eligible for equity and benefits. Applications for this job will be accepted at least until November 24, 2025.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

As a Customer Success Manager at Encore, you will play a pivotal role, working closely with Account teams, Clients, Service Delivery, and internal teams to ensure continued success with our clients. You will hold a leadership position, collaborating closely with Account teams, clients, and Service Delivery team. Your deep understanding of IT Managed services will play a pivotal role in driving operational excellence, client satisfaction, and strategic improvements within our managed services portfolio. Responsibilities: Program Leadership: • Provide strategic direction and leadership for the IT Managed Services program. • Oversee the planning, execution, and delivery of managed services, ensuring alignment with • organizational objectives. Client Relationship Management: • Build and maintain strong relationships with clients to understand their IT needs and ensure delivery meets or exceeds expectations. • Act as the primary point of contact for client escalations and issue resolution. Service Delivery Excellence: • Define and enforce service level agreements (SLAs) for managed services. • Monitor and optimize service delivery processes to ensure efficiency and quality. • Implement best practices and industry standards for IT service management. Team Collaboration: • Collaborate with cross-functional teams, including technical teams, sales, and support, to ensure seamless service delivery. • Foster a collaborative and high-performance culture within the managed services team. Financial Management: • Manage the financial aspects of the IT Managed Services program, including budgeting, forecasting, and cost optimization. • Ensure the program is financially viable and meets profitability targets. Continuous Improvement: • Identify opportunities for process improvement and innovation within the managed services program. • Implement initiatives to enhance service delivery efficiency and effectiveness. Risk Management: • Proactively identify and mitigate risks related to service delivery, security, and compliance. • Develop and implement risk mitigation plans to ensure uninterrupted service. Other duties as assigned. Qualifications: • Bachelor's degree in Information Technology, Business, or more than 5 years of experience leading managed services clients. (Relevant certifications (e.g., PMP, ITIL) is a plus.) • Proven experience in leadership, particularly in IT managed services. • In-depth knowledge of IT service delivery models, best practices, and emerging trends. • Strong client-facing and interpersonal skills with the ability to build and maintain relationships. • Demonstrated ability to lead and motivate cross-functional teams to achieve program objectives. • Financial acumen with experience in budgeting and financial management. • Strong problem-solving skills and the ability to make informed decisions in a fast-paced environment. • Excellent communication skills, both written and verbal. Physical Requirements: • Prolonged periods sitting at a desk and working on the computer. • Occasional walking between facilities • Occasional liftin pushing, pulling up to 15 lbs. • Hybrid position - in office and remote workdays Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Described as the “Uber of Content,” Social Native is a marketplace technology company providing brands the ability to scale high-quality content creation and optimize their cross-channel digital marketing strategies. By connecting brands & agencies with a diverse network of creators, we provide data-driven insights, streamline content production, and improve performance across social and e-commerce channels. Brands like Unilever, Adidas, L'Oréal, Crocs, and Nestlé trust Social Native to enhance their paid and organic social strategies through user-generated content (UGC), branded content, and content editing solutions, ensuring they have the right creative assets to drive engagement and conversions. We are seeking a Customer Success Manager (CSM) to strengthen client relationships and ensure success in their creator marketing and content strategies. This role is ideal for someone with a strong background in digital marketing, influencer partnerships, and branded content, who can provide strategic guidance and manage client objectives effectively. Key Responsibilities: Client Strategy & Success Serve as main point of contact and trusted advisor to clients, helping them navigate the evolving creator marketing landscape. Ensure that campaign objectives, content strategies, and creator partnerships align with client KPI's and overall marketing goals. Lead Monthly & Quarterly Business Reviews and strategic discussions to assess performance, provide insights, and guide long-term planning. Account & Revenue Management Maintain and grow client relationships by driving retention, renewals, and expansion opportunities. Analyze campaign performance data and provide recommendations to enhance engagement, content effectiveness, and ROI. Identify opportunities to optimize and scale client programs through tailored solutions and best practices. Cross-Functional Collaboration Work closely with internal teams (Sales, Product, Marketing, and Operations) to ensure seamless execution and alignment on client needs. Partner with creators to ensure content meets brand expectations and delivers measurable impact. Provide structured feedback to the Product and Engineering teams to help shape platform enhancements based on client requirements. Qualifications: 3+ years of experience in account management or customer success, working directly with marketing agencies or brands. Strong understanding of the digital marketing landscape & direct experience within the social media/influencer marketing space. Experience managing both the strategic and revenue aspects of client relationships, ensuring alignment with business objectives. Excellent communication and relationship-building skills, with the ability to manage expectations and navigate complex conversations. Analytical mindset, with the ability to interpret data and provide actionable insights. Ability to work in a fast-paced, high-growth environment that requires adaptability and proactive problem-solving. Social Native Perks: One of the best perks about Social Native is working with amazing talented people! Come see what it's like to work at a fast-paced, venture-backed tech company. We are looking for smart, driven, fun people that are eager to take ownership of exciting projects and be a part of building something great. Attractive health, dental and vision insurance coverage Competitive compensation structure 401(k) retirement plan Unlimited vacation policy

Stratix Corporation is the trusted advisor for many industry-leading global enterprises, offering the most comprehensive managed services portfolio to help companies operationalize and realize the full value of their mobile investments. Our passion is partnering with businesses to operationalize their mobile investments with high-value services that drive competitive differentiation. Position Summary We are seeking a local, office-based Associate Customer Success Manager to join our dynamic team in Norcross, GA. As a key contributor to Stratix's success, you will engage, retain, and empower our enterprise customers, helping them leverage our services to achieve their mobility objectives. The ideal candidate is customer-obsessed, results-driven, and eager to grow within a fast-paced, rapidly expanding company. Key Responsibilities Customer Relationships - build relationships with internal and external customers through planned and unplanned meetings/touchpoints. Our business requires Customer Success to be available when customers need us. Order Management - work with internal teams to ensure orders get booked and go out on time. Inventory Management - manage the customer's inventory/inventory thresholds, including internal transfers, replenishments and ordering of new equipment. This includes customer owned inventory as well as spare pool inventory. Lifecycle Management - work with the internal partners to ensure spare pool is at contractual levels, replacements go out per the contractual agreement with the customer etc. Problem solving - evaluate and prioritize customer issues to drive timely resolution, including ensuring they fully understand the issue, resolution, and prevention strategies. Job Requirements Bachelor's Degree (BA/BS) required. 1+ years of experience in data analysis or a customer facing role. Proficiency in Microsoft Office, with advanced Excel skills (e.g., XLOOKUP, Pivot Tables, charts/graphs). Excellent written and verbal communication skills, with an aptitude for data driven persuasion. High energy, proactive individual with a “hands-on” approach to problem solving. Exceptional time management, multitasking, and prioritization abilities. Adaptability to a fast-paced, dynamic work environment with a commitment to quality and a positive “can do” attitude. Continuous improvement mindset with a focus on customer satisfaction. Ability to work both independently and collaboratively, taking ownership and accountability for outcomes. Experience with Oracle and ServiceNow systems (preferred). Work Environment: This position is based in Norcross, GA, and requires candidates to work onsite 5 days per week. Candidates should be local to the area as this is not a remote position.

We are seeking a dynamic and experienced engagement leader to serve as the data leader in our Banking and Capital Markets practice. This role focuses on driving collaboration across internal teams and clients to deliver integrated solutions that create measurable business impact. The SrAVP acts as a key connector, ensuring alignment between advisory, technology, and operations, while strengthening client relationships and supporting revenue growth across multiple engagements. This position requires a blend of technical expertise, client relationship management, and business acumen to achieve ambitious growth targets in a fast-paced financial landscape. They're also responsible for enabling communication between clients, other EXL business units, internal support staff, as well as multi-functional and multi-shore project teams. This position may require frequent travel to client sites in the U.S. Responsibilities Client Engagement & Relationship Management Build and maintain strong relationships with key banking and capital markets clients. Act as the primary contact for strategic discussions, understanding client needs and identifying opportunities for value creation through consultative engagement. Solution & Proposal Development Lead development of tailored technical proposals in collaboration with cross-functional teams. Design innovative solutions in areas like data modernization, digital transformation, and fintech integration, ensuring proposals are practical, competitive, and aligned with best practices. Account & Revenue Growth Monitor account performance and drive growth through upsell and cross-sell opportunities. Achieve revenue targets by expanding service offerings and leveraging emerging technologies such as AI, cloud, and data platforms. Leadership & Delivery Oversight Coordinate across advisory, technology, and operations teams to ensure seamless delivery. Promote collaboration, resolve interdependencies, and foster knowledge sharing for efficiency and innovation. Market Awareness & Thought Leadership Stay current on industry trends, regulatory changes, and competitive dynamics. Contribute to thought leadership through client presentations, webinars, and whitepapers. Team Development Mentor and guide junior team members, fostering a high-performance culture and building capabilities in client management and solution design. Qualifications Minimum of 10+ years in banking, capital markets, or financial consulting, with at least 5 years in a leadership or client-facing role. Proven track record in managing multimillion-dollar accounts, driving revenue growth, and leading cross-functional teams. Strong expertise in technical design discussions and the ability to provide strategic consulting to enable large-scale engagements is essential for this role. Skills: Extensive experience in banking and capital markets, covering trading, risk management, regulatory compliance, and digital transformation. Strong technical foundation with exposure to fintech, data analytics, cloud platforms, and AI-driven solutions. Familiarity with modern technology ecosystems such as hyperscalers (AWS, Azure, GCP), Databricks, Snowflake, and emerging AI/ML tools. Ability to manage and lead technical delivery teams, ensuring successful execution of client engagements. Skilled in proposal development, technical workflow design, and driving large-scale implementations. Excellent communication and presentation skills, capable of translating complex concepts for diverse audiences. Proven ability to handle multiple engagements simultaneously, balancing priorities in a matrixed environment. Strong understanding of Enterprise Data Management (EDM) solutions and related tools, enabling informed client discussions. Adept at adapting methodologies to client needs to deliver value and maintain profitability. Experience in mentoring teams and conducting internal training programs. Ability to resolve conflicts effectively and maintain strong client relationships.

As a Client Success Manager at Encore, you will be responsible for nurturing and managing client relationships, ensuring the delivery of exceptional service, and driving value for our clients. Your primary focus will be to engage with clients, understand their needs, and proactively work with them to achieve their goals, while maintaining a high level of satisfaction. Key Responsibilities: Client Relationship Management: Develop and maintain strong, trusting relationships with clients, serving as their main point of contact for all matters related to our products/services. Act as a liaison between the client and the company, facilitating clear and effective communication. Work directly with the Account Managers to establish proper account governance. Client Onboarding and Training: Collaborate with the Account Manager and onboarding teams to ensure a smooth transition for clients as they start using our products/services. Provide training and support to clients to ensure they fully understand and utilize the value of our offerings. Identify transition approach and resource requirements for successful onboarding. Manage client contracts and tools required for ongoing contract management are setup properly. Client Needs Assessment: Continuously assess client needs and goals, understanding their unique challenges and opportunities. Work with clients to define and refine their objectives and key performance indicators. Work with Account Managers to build a strategy to ensure our contract meets expectations with continual care and feeding. Value Delivery: Monitor client usage and performance, identifying areas for improvement and opportunities to enhance the value they receive. Develop and implement strategies to maximize the value of our products/services for each client. Address client concerns and issues promptly, working closely with the appropriate teams to resolve any challenges. Ensure clients are satisfied with the resolution and that their overall experience remains positive. Establish a strong governance model that drives the right conversations at the right levels. Building relationships and advocate for our clients across all of Encore. Client Retention and Expansion: Identify opportunities (leads), in partnership with the Account Managers, where Encore can add value/ solutions for our client. Develop and execute account expansion strategies, driving revenue growth working direction with the Account Managers. Ensuring Services and value align with the client to properly position Encore for retention and/or potential opportunities to grow. Qualifications: Ability to identify opportunities, in partnership with the Account Managers, where Encore can add value/ solutions for our client. Proven experience in client success, Account Management, or a related field. Exceptional interpersonal and communication skills. Strong problem-solving and analytical abilities. Client-centric mindset with a passion for delivering exceptional service. Ability to understand a client needs and translate the needs to actionable plans. Results-oriented with an ability to work independently as well as part of a team. Physical Requirements: Prolonged periods sitting at a desk and working on the computer. Occasional walking between facilities. Occasional lifting, pushing, pulling up to 15 lbs. Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

About the Role We are looking for a seasoned Delivery / Client Engagement Manager to lead a major telecom partnership focused on fiber networks, ISP operations, and staff augmentation delivery. The role requires strong client-facing leadership, telecom domain knowledge, and the ability to manage large distributed teams. Responsibilities Client Engagement Serve as the primary point of contact for senior client stakeholders. Build strong, trusted relationships and drive strategic conversations. Lead delivery/status reviews and manage escalations. Delivery & Governance Oversee performance of all placed consultants across multiple technical and operational teams. Maintain delivery hygiene, compliance, onboarding coordination, and SLA adherence. Ensure quick issue resolution and continuity of delivery. Workforce & Resource Management Understand client hiring needs and align on skill expectations. Partner with recruiting teams on sourcing, screening, and onboarding talent. Monitor consultant performance, engagement, and retention. Support workforce planning and backfill readiness. Telecom/Fiber Domain Expertise Working knowledge of telecom/ISP operations, fiber builds, and OSS/BSS environments. Ability to collaborate with client teams across engineering, network operations, and field/OSP. Familiarity with roles such as network engineers, field techs, OSS/BSS specialists, automation engineers, and PMs. Leadership Mentor internal delivery managers and recruiting partners. Drive continuous improvement, communication, and account growth. Promote a strong client-first delivery culture. Qualifications 15+ years in telecom/ISP delivery, client engagement, or account/delivery management. Experience managing large staff augmentation or managed-capacity teams. Strong telecom/fiber domain understanding (network operations, OSS/BSS, fiber builds). Excellent stakeholder management and executive communication skills. Proven track record of driving delivery excellence and account growth. Ability to work onsite 3 days/week.

We are seeking a Delivery Director / Client Engagement Manager. This role combines delivery ownership, client engagement, and growth leadership, requiring deep experience in telecom/ISP domains, OSS/BSS, and large-scale network deployments. The leader will ensure delivery excellence, manage portfolio, and act as a trusted advisor to leadership. Key Responsibilities Own the strategic delivery relationship, infrastructure, OSS/BSS, and operations. Provide governance and oversight of delivery portfolio, ensuring operational stability and cost efficiency. Act as the primary interface client executives for delivery reviews, escalations, and roadmap alignment. Partner with account and sales leadership to identify expansion opportunities and drive portfolio growth. Guide teams in deploying fibre infrastructure, backbone expansion, OSS/BSS modernization, and automation frameworks. Ensure service quality, compliance, and SLA adherence across deployments and operations. Mentor senior managers and build leadership capability in delivery teams. Qualifications 15+ years in telecom/ISP service delivery, including managing broadband or fiber rollouts. Proven success managing large-scale OSS/BSS programs (provisioning, billing, assurance). Deep knowledge of network engineering, backbone deployments, and service assurance. Track record of leading $10M+ delivery portfolios in global environments. Strong executive presence, stakeholder influence, and customer engagement skills.

Who We Are Neighborly Software was built to help communities make a difference in the lives of low-income families and vulnerable populations. Our mission is simple, “Helping Communities, Help People.” We live this every day through our Neighbors and by volunteering serving in our local communities. Headquartered in Atlanta, GA we offer a cloud-based technology platform for the administration and disbursement of governments funds for programs such as Housing, Economic, Community Development, Disaster Recovery/MIT, Home Energy Rebate Programs, and Housing Choice Voucher programs. Since 2016 we have delivered software solutions to 540+ public and private sector entities across the country, making us the proud market leaders of our industry. Our office is located in the amazing Atlanta Tech Village. Strategic Account Manager (SAM) - Mission-Driven, Client-Focused, and Technically Savvy Are you passionate about making a meaningful impact in communities across the country? Do you thrive in a fast-paced startup environment where innovation, collaboration, and client success are at the core of everything we do? If you're looking for an opportunity to leverage your strategic mindset, client relationship skills, and technical expertise to drive change, then this role is for you. As a Strategic Account Manager (SAM) at Neighborly Software, you'll serve as a trusted advisor and consultant, helping our clients optimize their success with our solutions. You'll play a pivotal role in expanding relationships with key accounts, guiding them through best practices, and ensuring they maximize the impact of our technology in the programs they serve. Why This Role Matters At Neighborly Software, we are on a mission to improve the lives of the communities we serve by delivering cutting-edge SaaS solutions. The SAM role is an integral part of our client success strategy, ensuring that disaster recovery, housing, economic, and community development programs can unlock the full potential of our platform. Your work will drive meaningful change by empowering clients with smarter, more efficient tools to serve their communities. What You Will Be Doing Key Responsibilities: Be a Trusted Advisor: Establish and maintain productive relationships with key stakeholders in assigned accounts, serving as their go-to expert on maximizing our solutions. Lead & Consult: Operate as the primary point of contact for strategic clients, providing insights and recommendations on best practices. Drive Retention & Growth: Proactively nurture client relationships, ensuring engagement, retention, and expansion opportunities. Educate & Empower: Provide guidance on the latest HUD industry standards and best practices, educating clients on software features that enhance efficiency. Innovate & Configure: Evaluate clients' current workflows and tailor our solutions to meet their unique needs, ensuring seamless adoption and impactful outcomes. Collaborate & Advocate: Act as a bridge between clients and internal teams, coordinating resources to address their evolving requirements. Strategic Account Planning: Develop performance objectives and milestones, ensuring long-term success for each account. Problem-Solve & Strategize: Identify challenges and opportunities, offering innovative solutions to drive client success. Who You Are A Relationship Builder: You excel at establishing and strengthening meaningful connections with clients and internal stakeholders. A Strategic Thinker: You can synthesize complex information, anticipate client needs, and proactively drive initiatives that lead to success. A Results Driver: You're focused on growth, retention, and delivering measurable impact. A Tech-Savvy Consultant: You have a strong understanding of SaaS solutions and can effectively guide clients through implementation and optimization. A Self-Starter: Thriving in a fast-paced, startup-type environment, you're proactive, adaptable, and eager to take ownership. A Mission-Driven Leader: You're passionate about using technology to improve communities and support housing, economic, and community development programs. What You'll Need 3+ years of experience in client success, implementation, or a consultative role within a SaaS company. Excellent communication & presentation skills to effectively engage stakeholders at all levels. Deep commitment to our mission of improving communities through technology. Ability to become a subject matter expert (SME) on Housing and Urban Development (HUD) programs. Strong commitment to quality, compliance, and accountability. Preferred Qualifications Bachelor's degree Experience working with housing, economic, and community development organizations or Housing Authorities. Knowledge of HUD programs, including Housing Choice Vouchers and Federal Programs like CDBG, ESG, HOME, and HOPWA. Experience writing basic HTML. Why Join Us? At Neighborly Software, we believe in creating meaningful change through technology. You'll be part of a team that's making a real difference-empowering organizations to improve lives and uplift communities. If you're ready to combine strategy, relationship-building, and technical expertise in a fast-moving, high-impact environment, we'd love to hear from you! What We Bring to The Table Join One of Atlanta's Best and Brightest Companies to Work For! Be part of a growing organization that fosters a positive culture, encourages inclusion and embraces our mission. Why You'll Love Working Here: Comprehensive Benefits - Enjoy Medical, Dental, Vision, and Company-Paid Life Insurance 401K Contributions - We invest in your future, with a generous match Exceptional Perks - Paid Parental Leave, Employee Recognition Programs, and more! Generous Time Off - PTO, Paid Holidays, and Charity Hours to support volunteer opportunities Atlanta Tech Village Perks: Work in a dynamic, innovative space featuring: 24/7 access to a state-of-the-art gym A dedicated Mother's Room A Gaming Room for relaxation Unlimited snacks and drinks to keep you energized Neighborly Software is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

IRIS Software Inc. is seeking a talented Client Partner, Logistics Domain to manage the overall relationships for large clients. This role is mandated with rapid business expansion within their assigned accounts. They are primarily responsible for managing and growing the P&L in terms of top line and bottom line and accountable for positioning, selling and delivering new service offerings and solutions to the clients to achieve targeted results. Location - Charlotte, North Carolina Key Responsibilities Manage client relationships at one or more accounts with a clear focus on creating a top-notch client experience Customize industry prevalent engagement models to suit client requirements and delivers engagements on a multi-year roadmap. These include staff augmentation, managed capacity, managed services and business/ IT outcome-based models Creates opportunities to engage with client stakeholders in domain and technology specific dialogue to promote IRIS' business interests and image as a thought leader Develop and execute an account plan to grow the relationship footprint and create new opportunities to best position IRIS in a competitive landscape Engineer deals and run the sales cycle by guiding the presales/ delivery teams Manage and lead the IRIS team at the customer location Update the management on a frequent basis on the potential risks/ issues and opportunities in an account Handle escalations and negotiate with the customers, as required Practices a disciplined approach to forecast revenue every month and manage profitability of the account(s) Leads the consulting and delivery teams through client environments and aligns their conduct and activities to promote IRIS' business interests Required Skills and Experience Must have experience in managing IT engagements with clients in the industry for at least five years Background and acumen to understand client's business, strategy and to keep up with industry trends such as regulatory imperatives Track record of managing and growing accounts Excellent written and oral communication skills with an ability to make effective presentations People-person with an innate ability to develop relationships at all levels of the client organization and maintain them on a longer term Ability to perform the role of a “trusted” advisor Understands nuances of the onsite-offshore delivery models and effectively partners with offshore counterparts. If you are interested in the opportunity please apply directly or you can send your resume to ******************************** Thanks Rashi Agarwal

IRIS Software Inc. is seeking a talented Client Partner to join its growing organization and manage the overall relationships for its existing clients. Key Responsibilities Manage client relationships at one or more accounts with a clear focus on creating a top-notch client experience. Drive new business development efforts within the existing accounts. Customize industry prevalent engagement models to suit client requirements and delivers engagements on a multi-year roadmap. These include staff augmentation, managed capacity, managed services and business/ IT outcome-based models. Creates opportunities to engage with client stakeholders in domain and technology specific dialogue to promote IRIS' business interests and image as a thought leader. Develop and execute an account plan to grow the relationship footprint and create new opportunities to best position IRIS in a competitive landscape. Engineer deals and run the sales cycle by guiding the presales/ delivery teams. Manage and lead the IRIS team at the customer location. Update the management on a frequent basis on the potential risks/ issues and opportunities in an account. Handle escalations and negotiate with the customers, as required. Practices a disciplined approach to forecast revenue every month and manage profitability of the account(s). Leads the consulting and delivery teams through client environments and aligns their conduct and activities to promote IRIS' business interests. Required Skills and Experience 3+ year's enterprise consulting delivery and sales and/or executive account management with proven client relationship skills at the highest levels within customer organizations. Proven revenue attainment history in selling enterprise software services solutions Background and acumen to understand client's business, strategy and to keep up with regulatory imperatives. Excellent written and oral communication skills with an ability to make effective presentations Ability to work efficiently across multi-disciplinary teams with competing priorities Organized, self-motivated, hard-working problem-solver who is able to identify and define appropriate objectives and work independently toward achieving those objectives. Bachelor's degree required, MBA preferred Excellent presentation and communication skills. Can demonstrate storytelling capabilities Market savvy with well-developed negotiating and closing skills IRIS Software Inc. (******************** headquartered at Edison, NJ with offices in NYC and an offshore development center in India, together deploying over 4000+ resources. IRIS is an IT software services organization providing its customers with high-quality, cost-effective solutions. Iris does this through comprehensive solution offerings with best-of-breed technologies, rapidly deployable solutions, flexible engagement models and proven methodologies. This allows customers to focus on their core competencies, and concentrate IT resources on projects that directly impact their bottom-line. Thanks Rashi Agarwal ********************************

:- ImpactQA is a leading independent and global Software Testing and QA Consulting company. They help SMEs & Fortune 500 companies to deliver quality engineering, AI-based test automation, performance engineering, and a full suite of continuous and automated testing services performed throughout the Software Development Life Cycle. Headquartered in New York, ImpactQA has registered offices in the US, UK, and India. Empowered by 10+ years of excellence, the company has been delivering unmatched testing solutions across multiple business domains, such as Oil & Gas, Healthcare, E-learning, BFSI, Manufacturing, E-commerce, Media, Logistics, Real Estate, Medical Device Testing, and more. ImpactQA has been featured 3 years in a row in Everest Group - Peak Matrix of Software Testing Services Providers. Gartner also rated ImpactQA 5/5 in the Gartner peer reviews. What we look for:- A growth-focused sales professional who has successfully created a positive impact through year-on-year business expansion. You are passionate about bringing in new logos and business development. You know and have run all phases of a sales cycle, including qualification, sales pursuit, and close by applying deep sales processes and technical expertise. You develop relationships with key buyers and decision-makers at new and existing clients by utilizing a differentiated roadmap and framework leveraging the latest cloud-based technologies. Position Title: Manager-Enterprise Sales Location: Houston Job Type: Full Time Experience Level: 3-5 years Reports to: VP - Sales As Manager of Sales, you will:- Lead the sales team in driving revenue growth and meeting sales targets. Develop and deliver compelling sales presentations to potential clients. Sell Software Testing and Development Solutions, Cloud Solutions, Application Development, QA, and Software Testing services to enterprises, ISVs, and Product Companies Identify potential opportunities and client acquisition by targeting the decision-makers Identify revenue opportunities in the enterprise space through extensive market research and inbound lead follow-up. Work with the inside sales team and marketing teams to generate enterprise leads. Pitch the right solutions to the client, negotiating, and closing the deal Maintain and expand the database of prospects within your assigned territory Negotiate contracts and agreements with clients to ensure mutually beneficial partnerships. Stay updated on industry trends, market conditions, and competitor activities to identify growth opportunities. Collaborate with cross-functional teams to develop innovative solutions and drive business success. QUALIFICATIONS:- Bachelor's degree in Business Administration, Marketing, or a related field (Master's degree preferred 3-5 years of proven experience in software services sales or IT solutions/services sales. Must have Strong leadership skills with the ability to motivate and inspire a sales team Excellent analytical and problem-solving abilities to identify market trends and opportunities Exceptional negotiation skills to secure profitable partnerships with clients Must have a solid understanding of technology sales and the ability to effectively communicate technical concepts to clients Proven track record of achieving sales targets and driving revenue growth Ability to manage multiple projects simultaneously and meet deadlines Excellent communication and interpersonal skills to build relationships with clients and stakeholders Must be willing to travel globally. Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Benefits:- Dental insurance Health insurance Paid time off Vision insurance ImpactQA Is Committed to Equality ImpactQA is proud to be an equal opportunity and affirmative action employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

We are expanding our enterprise partnerships across the pharma and life sciences sector, supporting Corporate Affairs and Communications teams in managing complex, global digital ecosystems. We're seeking a US-based Account Lead with experience in Healthcare Communications, corporate digital operations and project management. You'll act as the day-to-day strategic and delivery lead for a major Corporate Affairs digital program - coordinating updates across multiple stakeholders, ensuring compliance and governance, and driving consistency across a network of global corporate and product websites. This is a hybrid role that blends account leadership, governance, and project delivery- ideal for someone who understands how to bring structure, clarity, and calm to a fast-moving corporate communications environment. What You'll Do Account Leadership & Client Partnership Serve as the primary point of contact for a US-based Corporate Affairs team. Build trusted relationships with stakeholders across Corporate Affairs, Digital/IT, HR, and agency partners. Translate business objectives into actionable digital plans and deliverables. Provide strategic oversight to ensure alignment, transparency, and on-time delivery. Governance and Workflow Oversee governance across a large multi-site corporate web ecosystem. Manage the intake, triage, and prioritization of content and technical requests. Coordinate workflows between creative/content agencies and technical delivery teams. Maintain SLA tracking, dashboards, and ongoing performance reporting. Project Management Lead quarterly delivery cycles tied to major corporate events, product launches, and content updates. Oversee day-to-day collaboration with offshore development and QA teams. Proactively manage risks, dependencies, and timelines to maintain operational stability. Leadership and Collaboration Partner with the wider team to ensure consistency and excellence in delivery. Contribute to refining governance frameworks and improving digital workflows. Represent Pulse in regular steering meetings and strategic planning sessions. Who You Are Experienced digital account or project lead (7-10 years) with pharma, biotech, or healthcare communications experience. Confident in managing multiple stakeholders and workstreams across corporate and product websites. Strong understanding of regulated digital publishing, compliance workflows, and corporate narrative alignment. Skilled communicator with excellent organizational instincts and client-facing presence. Hands-on with digital production and operations - understanding how sites are built, updated, and governed. Qualifications Bachelor's degree or equivalent professional experience. 5-9 years of experience in digital account management or project delivery. Demonstrated experience working in pharma, healthcare or life sciences and corporate communications Knowledge of CMS platforms (WordPress, Sitecore, AEM, etc.) and digital workflows. Experience managing SLAs, QA, and structured content workflows. Level & Reporting Equivalent to Base 2-3 (senior client-facing lead with PM capability). Reports to the Global Account Lead (EU-based). Why Join Pulse Digital Pulse partners with global life sciences organizations to deliver human-centric digital experiences that enhance corporate reputation and stakeholder engagement. You'll play a key role in shaping the digital operations of a global Corporate Affairs team - ensuring stability, consistency, and continuous improvement across an evolving web ecosystem.

TPM Group specializes in providing seamless transitions for facilities and their occupants by expertly managing relocation logistics and construction details for government and commercial clients. Driven by precision and care, we take pride in handling complex projects with expertise and a focus on the details. Our services encompass turnkey project management, overseeing comprehensive building plans, and managing diverse networks of vendors to ensure successful project completion. We are committed to delivering efficient, high-quality solutions tailored to our clients' needs. Role Description This is an on-site, full-time Moving Sales position based in Washington, DC. The Moving Sales professional will have the following responsibilities: Identify and pursue new business opportunities within the office, commercial, and industrial moving markets in the metropolitan Washington, DC area. Conduct on-site surveys to assess client needs, create detailed estimates, and develop tailored move proposals. Manage the full sales cycle-from prospecting and proposal to contract signing and project handoff. Cultivate and maintain strong relationships with key decision-makers, including facilities managers, property managers, and corporate executives. Coordinate with operations to ensure seamless execution of each move. Maintain accurate records of leads, opportunities, and client interactions. Monitor industry trends, competitive activity, and market conditions to identify new growth opportunities. Provide exceptional follow-up and post-move support to ensure total client satisfaction and repeat business. Qualifications Strong skills in Communication and Customer Service Proven Sales expertise and ability to achieve targets Experience in Training and Sales Management Ability to build and maintain client relationships effectively Organizational skills and attention to detail for managing complex projects Three years of proven sales experience in office moving, industrial moving, commercial relocation, or related services (FF&E, Commercial Storage) Experience with government contracting a plus In-depth understanding of the office moving process, including project planning, estimating, and execution. Excellent communication, presentation, and negotiation skills. Highly organized with strong attention to detail and follow-through. Positive, self-motivated, and results-oriented mindset. Valid driver's license and reliable transportation. Prior experience in the relocation or project management industry is advantageous

Company: Triune Infomatics Inc. About Us Triune Infomatics is a 20-year-old IT staffing, consulting, and solutions firm based in Pleasanton, CA. We work with leading public and private sector clients across California and beyond. We take pride in our relationships, transparency, and people-first culture. Role Overview We are looking for a mid-level Account Manager (5-8 years of experience) who is a natural relationship builder, thrives in a people-focused environment, and has a strong “can-do” attitude. This is an onsite role in our Pleasanton office, Monday through Friday. The ideal candidate is a hunter and gatherer-someone who can both grow existing accounts and open new opportunities through strong client engagement, employee relationships, and persistence. Key Responsibilities Nurture and grow relationships with existing and past/dormant clients to uncover new business opportunities. Build strong relationships with Triune employees working at client sites to identify leads, referrals, and upcoming needs. Cross-sell and expand services within existing client accounts. Conduct outreach via cold calling, email campaigns, LinkedIn networking, and events. Convert leads into requirements, work closely with recruiters, and oversee candidate submissions. Maintain and track activities using CRM systems; leverage AI-based tools for prospecting and insights. Host periodic check-ins and engagement calls with clients and employees to build trust and maintain retention. What We're Looking For 5-8 years of experience in account management, sales, or business development-preferably in IT staffing, IT consulting, or professional services. Strong people skills-someone who genuinely enjoys building relationships, listening, and connecting dots. Proven experience in hunting and farming-acquiring new business while growing existing accounts. Comfortable with cold calling, prospecting, and initiating conversations. Experience using CRM platforms (e.g., HubSpot, Salesforce, Zoho) and familiarity with AI tools for lead generation or sales automation is a plus. Excellent verbal and written communication. Self-driven, resilient, and resourceful with a positive, proactive work ethic. Personal Style We Love ✔ A connector who builds trust with clients and employees. ✔ A problem solver who asks the right questions and finds opportunities. ✔ A self-starter who is disciplined, collaborative, and persistent. ✔ Someone who brings energy, professionalism, and a growth mindset. Why Triune? We offer a collaborative and supportive work culture. Direct exposure to executive leadership and decision-makers. Opportunity to shape accounts, relationships, and outcomes-not just follow a script. Competitive compensation, incentives, and long-term career growth.

Quantiphi is an award-winning Applied AI and Big Data software and services company, driven by a deep desire to solve transformational problems at the heart of businesses. Our signature approach combines groundbreaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented speed. Quantiphi has seen 2.5x growth YoY since its inception in 2013, we don't just innovate - we lead. Headquartered in Boston, with 4,000+ professionals across the globe. Quantiphi leverages Applied AI technologies across multiple a. Industry Verticals (Telco, BFSI, HCLS etc.) and is an established Elite/Premier Partner of NVIDIA, Google Cloud, AWS, Snowflake, and others. We have been recognized with: 17x Google Cloud Partner of the Year awards in the last 8 years 3x AWS AI/ML award wins 3x NVIDIA Partner of the Year titles 2x Snowflake Partner of the Year awards Recognized Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst and independent research firms We offer first-in-class industry solutions across Healthcare, Financial Services, Consumer Goods, Manufacturing, and more, powered by cutting-edge Generative AI and Agentic AI accelerators We have been certified as a Great Place to Work for the third year in a row- 2021, 2022, 2023 For more details, visit: Website or LinkedIn Page Be part of a trailblazing team that's shaping the future of AI, ML, and cloud innovation. Your next big opportunity starts here! Job Description: We are looking for an Engagement Manager to lead the delivery of Conversational AI and automation solutions for retail and e-commerce clients. You will manage end-to-end project execution, ensure seamless client communication, and drive measurable impact across customer experience, order management, and retail operations. Key Responsibilities: Client Management Manage communication and relationships with retail/e-commerce clients. Provide guidance on Conversational AI use cases: product discovery, order tracking, returns, loyalty, store support, etc. Align internal teams with retail priorities, seasonal demands, and CX roadmaps. Present strategic insights and best practices for retail digital transformation. Project Delivery Lead the complete SDLC-solutioning, engineering, testing, deployment, and maintenance. Manage multiple workstreams and ensure timely delivery of milestones. Support teams in solving technical issues and improving bot accuracy/performance. Conduct reviews for solution quality, integrations, and compliance. Team Management Identify new retail opportunities and help refine solution strategies. Resolve technical blockers related to retail systems (POS, OMS, CRM, loyalty). Mentor team members and support skill development. Travel to client sites or retail events when required. Required Skills Excellent communication, presentation, and analytical abilities. Strong experience managing teams in a fast-paced environment. Strong business analysis skills with understanding of retail KPIs (AOV, NPS, CSAT, etc.). Ability to operate independently and manage client expectations. Nice-to-Have Experience with AI bot platforms (Dialogflow, Lex, Rasa, Azure, etc.). Understanding of NLP, conversational design, and continuous learning. Knowledge of retail voice automation (IVR, voice shopping). Exposure to solution scoping, proposals, and pre-sales activities. Interest in emerging retail tech: ML, GenAI, predictive analytics, cloud. What's in it for YOU at Quantiphi? Make an impact at one of the world's fastest-growing AI-first digital engineering companies. Upskill and discover your potential as you solve complex challenges in cutting-edge areas of technology alongside passionate, talented colleagues. Work where innovation happens - work with disruptive innovators in a research-focused organization with 60+ patents filed across various disciplines. Stay ahead of the curve-immerse yourself in breakthrough AI, ML, data, and cloud technologies and gain exposure working with Fortune 500 companies.

The Sales Manager will play a pivotal role in driving aggressive growth during the first 12 months by recruiting, developing, and leading a high-performing team of designers in the Southeast Florida market. This role is responsible for elevating close rates, strengthening sales performance, and scaling the sales organization with speed and precision. After the initial 12 months, the Sales Manager will continue expanding the Southeast Florida market while launching and leading the company's growth into Southwest Florida, building and managing a new sales team. offering a highly competitive compensation package designed to reward strong sales leadership and exceed ambitious growth targets. This position is perfect for a leader with proven closet industry management experience, a passion for coaching sales talent, and the relentless drive to scale a sales organization quickly and effectively. Responsibilities As the Sales Manager, you will: Interview, recruit, and hire top-tier salespeople Train, coach, and develop new designers to ensure strong close rates Hold the sales team accountable to activity metrics, sales goals, and performance standards Suppzrt designers during key appointments to help close complex or high-value deals Update and refine product offerings and pricing structure Improve and optimize the company's sales training program Drive a high-performance culture rooted in accountability, discipline, and sales excellence Required Qualifications Minimum of 2 years' experience managing at least 10 designers in a closet company Proven track record of training and developing a minimum of 5 designers Deep understanding of consultative, high-ticket, in-home sales techniques Strong drive for growth and the ability to hit ambitious targets High analytical intelligence and the ability to make data-driven decisions Highly proficient with technology and quick to learn new systems Highly organized, process-oriented, and detail-driven Compensation Base Salary: $90,000 Uncapped Bonus Structure with total earning potential ranging from $150,000 to $250,000+, depending on performance PTO Full-time, Monday-Friday

About the Role MD Helicopters is seeking an experienced, forward-thinking Manager, Aftermarket & Customer Engagement to lead our Aftermarket & Customer Support organization. In this role, you will oversee spare parts operations, forecasting, sales activities, warranty and repair administration, AOG (Aircraft on Ground) support, and customer issue resolution. You will also champion business analytics for the Aftermarket function-bringing creative, data-driven insights to complex challenges and identifying opportunities for continuous improvement and growth. If you thrive in a fast-paced environment, excel at developing teams, and are passionate about elevating the customer experience, we want to connect with you. What You'll Do * Lead and develop Customer Support team members while ensuring timely, accurate processing of spare parts sales and MRO (maintenance, repair & overhaul) orders. * Manage team performance against key KPIs including customer satisfaction, efficiency, staffing utilization, turnover, and financial results. * Track, analyze, and report weekly and monthly spare parts fill rates and backorder metrics. * Drive continuous improvement initiatives across Aftermarket KPIs, processes, and customer touchpoints. * Lead monthly cross-functional demand review meetings with Sales, Marketing, and Finance. * Oversee staffing, training, coaching, and performance evaluations to support ongoing team development and succession planning. * Manage departmental expenditures and ensure adherence to budget requirements. * Identify opportunities to enhance or revise policies and procedures, particularly as the business scales. * Perform other duties as assigned. Why MD Helicopters Join a company with a long history of innovation, customer focus, and mission-driven aviation. At MD Helicopters, you'll lead a high-impact team, collaborate across the organization, and directly influence customer experience and aftermarket success. Benefits MD Helicopters offers a comprehensive and competitive benefits package, including: * Three (3) weeks of accrued PTO annually * One (1) week of company-paid PTO between Christmas and New Year's * Medical, dental, vision, life insurance, and disability coverage * 401(k) retirement plan with company participation * Paid holidays and additional wellness resources What You Bring * Bachelor's degree (B.S.) and 6-10 years of relevant experience, or an equivalent combination of education and experience * Experience in customer support, aftermarket, aviation logistics, or related fields preferred * Strong analytical skills with the ability to solve practical problems and develop innovative solutions * Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) * Experience with MRP/ERP systems (e.g., J.D. Edwards, SAP) preferred * Excellent interpersonal and communication skills, with the ability to interact effectively with internal and external stakeholders * Ability to work both independently and collaboratively in a dynamic environment * Access to Export Control Information required * Regular onsite attendance; ability to lift up to 20 lbs and work in both office and shop environments Leadership Responsibilities As a people leader, you will: * Interview, hire, and onboard new team members * Assign and direct daily work * Evaluate performance and provide feedback and coaching * Address employee relations matters and support issue resolution * Champion mentoring, employee development, and succession planning MD Helicopters, LLC is an equal opportunity employer that includes veterans and individuals with disabilities..

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **What you get to do in this role:** As a Principal Customer Engagement Manager, you will be responsible for managing key internal and external initiatives with the aim of adding significant value to the customers as well as helping the broader organization innovate. Deliverables will include the implementation of ServiceNow solutions, navigating through conflict, and managing the internal and external stakeholders, as well as ServiceNow and customer delivery teams. **Responsibilities:** + Manage complex cross-functional projects and teams, senior-level business executives and customers to provide a seamless delivery and customer experience. + Provide and communicate status, risks, and necessary actions to the customer as well as to internal executive teams + Manage each phase of the project and be able to navigate the cross-functional team, both internal and external + Initiate and/or participate in strategic initiatives that impact the tactical approach to the effort as well as influencing the direction of the project. + Set proper expectations and align on desired outcomes with customers and stakeholders as you initiate the project and throughout it to ensure continued alignment. **To be successful in this role you have:** + Minimum 12+ years progressive experience as part of a professional services organization implementing large scale projects. + 8+ years in Customer Engagement roles. + Prior experience with implementing or supporting ServiceNow products in an Enterprise + Strong cross-functional, technical Project Management experience including planning, scheduling, monitoring and stakeholder reporting + Experience in the banking industry, or implementing projects supporting banking and financial sectors + Demonstrated experience in leading large key projects, including strategic customer programs from inception to successful roll-out and beyond + Experience with end to end project implementation at an enterprise level. + Strong documentation and presentation skills including creative thinking and willingness to work hands-on to deliver impactful outcomes + Experience with analytics and understanding of metrics and KPIs (as defined) + Thought leadership and strategic thinking + Executive presence + Ability to gather and analyze data to understand the pros and cons of different decisions and options + Ability to communicate abstract ideas clearly and independently manage complex project objectives + Excellent negotiation and persuasion skills. + Strong emotional intelligence, ability to read people and adapt to ensure the most successful communication tactics. + Facilitation skills in leading and planning meetings, reviews, and retrospectives. + Strong customer orientation and an innate ability to anticipate and act + Active listening skills to ensure feedback drives new initiatives and identifies areas of improvement + Ability to learn quickly and pick up tools, systems, and processes in a short amount of time + Critical thinking skills, and ability to assimilate and implement new information rapidly and think strategically + Travel up to 50% FD21 **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. 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