Automatically apply for jobs with Zippia

Upload your resume to get started.

Network administrator assistant skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Kate Marek Ph.D.,

Joshua Davis Ph.D.

Below we've compiled a list of the most critical network administrator assistant skills. We ranked the top skills for network administrator assistants based on the percentage of resumes they appeared on. For example, 14.3% of network administrator assistant resumes contained customer service as a skill. Continue reading to find out what skills a network administrator assistant needs to be successful in the workplace.

15 network administrator assistant skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how network administrator assistants use customer service:

Provided outstanding customer service through the provisioning and troubleshooting of service orders to provide telecommunication services to business customers.
Provided excellent customer service and worked closely with recruiting and human resources representatives visiting San Diego State University.

2. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how network administrator assistants use phone calls:

Answered correspondence and telephone calls on reference subjects including genealogy topics.
Receive all telephone calls, greet visitors, and determine the nature of each, directing them to the appropriate employee.

3. Network Printers

Here's how network administrator assistants use network printers:

Installed, maintained, and performed minor repairs to various personal and network printers.
Diagnosed network printer issues, performed data backups and disaster recovery.

4. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how network administrator assistants use troubleshoot:

Maintain database proficiency and troubleshoot problems resulted.
Install, configure, maintain, and troubleshoot PC's and Mac's hardware and software.

5. Desk Support

Here's how network administrator assistants use desk support:

Installed and updated Microsoft Office applications on employee workstations as necessary and served as company help-desk support for those applications.
Operate in-house SpiceWorks system and provide help-desk support for all administrators, faculty, staff, and students.

6. Travel Arrangements

Here's how network administrator assistants use travel arrangements:

Coordinated and booked travel arrangements for management and job candidates.
Scheduled and prepared corporate meetings, travel arrangements, lodging, air and ground transportation.

Choose from 10+ customizable network administrator assistant resume templates

Build a professional network administrator assistant resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your network administrator assistant resume.

7. Workstations

Here's how network administrator assistants use workstations:

Trained by international and regional Samsung Engineers in all consumer electronics, computer workstations and servers produced by Samsung.
Monitored security on workstations and laptops.

8. Windows Server

Here's how network administrator assistants use windows server:

Provide Windows Server 2003/Network and PC/accessory installation and support.
Support and administering the environment consist of 30x MS Windows client, 5x MS Windows servers.

9. Expense Reports

Here's how network administrator assistants use expense reports:

Assist Director with meetings, time management, travel, expense reports, and organizational chart maintenance.
Managed calendar development and review daily, and booking of travel and submitting expense reports.

10. User Accounts

A user account is a relationship established between a user and a computer, network, or information service that includes a user name, password, and all information related to the user. A user account may or may not allow a user to connect to a network, another computer, or other shared resources.

Here's how network administrator assistants use user accounts:

Set up user accounts, regulating and monitoring file access to ensure confidentiality and security.
Created over 200 User Accounts as well as managing user compliance with Army and General Dynamics standards over 4 separate networks.

11. PCS

Here's how network administrator assistants use pcs:

Configured PCs, fax, printers, network, and internet for their small office.
Designed and implemented security policies for 20+ users and 25+ PCs with Active Directory.

12. Windows XP

Here's how network administrator assistants use windows xp:

Deployed 175 new Dell Windows XP desktops replacing Windows 2000 desktops.
Upgrade office computers from Windows XP to Windows 7.

13. SQL

Here's how network administrator assistants use sql:

Assisted in the development of SQL code, testing and training for the various departments.
Developed SQL 2005 stored procedures using Crystal Reports for all the departments.

14. Computer System

Here's how network administrator assistants use computer system:

Provided appropriate prevention and maintenance plans to maintain effective functioning of computer systems.
Consolidate and eliminate old computer systems and reviewed vendor contracts for cost effectiveness.

15. Windows NT

Here's how network administrator assistants use windows nt:

Managed and maintained Windows NT network, provided technical support, and performed company-wide software installation and configuration.
Worked side-by-side with administrator and unsupervised on a 12 server Windows NT/2000 network infrastructure supporting 400 computers and 700 users.

5 Network Administrator Assistant resume examples

Build a professional network administrator assistant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your network administrator assistant resume.

Create my resume

Build a professional resume in minutes using this template.

What skills help Network Administrator Assistants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What network administrator assistant skills would you recommend for someone trying to advance their career?

Kate Marek Ph.D.

Director and Professor, Dominican University

If possible, find a paid internship in your area of interest, which will help expand your professional network and build your skillset. Use this time to keep scanning job ads to identify skill sets in demand; look for online mini-courses to make those skill sets.

What type of skills will young network administrator assistants need?

Joshua Davis Ph.D.

Lecturer, Carleton College

Studying mathematics is good practice for rigorous thinking and problem solving, which are valued across the workforce. For science and engineering applications, it is often also helpful to have R, Python, Matlab, or another popular programming language. But technical abilities get the graduate-only so far. They need interpersonal communication skills so that they can understand the needs of stakeholders and cooperate with colleagues. For this reason, many faculty at my school emphasize writing, speaking, listening, and teamwork skills.

What technical skills for a network administrator assistant stand out to employers?

Chirag Parikh Ph.D.

Computer Engineering Chair, Grand Valley State University

If you ask me, I consider valuable experience over good paycheck. Once you have gained that experience the paycheck will follow. As soon as you are out of college, the knowledge gained is very fresh and raring to go. If put into the right place can enhance your technical skills and you can do wonders.
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.

What soft skills should all network administrator assistants possess?

Robert Vinaja Ph.D.

Assistant Professor of Computer Information Systems, Texas A&M University San Antonio

-Ability to work as part of a team.

-Attention to detail.

-Problem-solving and analytical skills.

Do you want to know more?

List of network administrator assistant skills to add to your resume

The most important skills for a network administrator assistant resume and required skills for a network administrator assistant to have include:

Customer Service
Phone Calls
Network Printers
Troubleshoot
Desk Support
Travel Arrangements
Workstations
Windows Server
Expense Reports
User Accounts
PCS
Windows XP
SQL
Computer System
Windows NT
TCP/IP
Software Issues

Software Upgrades
Network Administration
Novell
VoIP
VPN
Anti-Virus
Network Security
Network Connectivity
Connectivity Issues
Citrix
Network Issues
Linux
Computer Network
Troubleshot
Phone System
DNS
Mac

Lan
Software Installation
Network Hardware
DHCP
Network Infrastructure
Ethernet
Software Problems
Unix
Network Problems
HTML
Network Support
Lotus Notes
Network Devices
Assist Network
Computer Lab

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse computer and mathematical jobs