Network administrator jobs in Boca Raton, FL

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. Summary Memorial Healthcare System is seeking experience using OnBase modules such as Client, Config, Web Client, Unity Client, DocPop, FolderPop, Unity Management Console, OnBase Studio. Proficiency integrating OnBase with ERP or EHR platforms (e.g., Workday, Epic). Practical understanding of OnBase - Workday integration. Hands-on experience with HL7 interfaces. This position, in collaboration with end-users, is responsible for designing and modifying rules and requirements in Memorial's business applications to support organizational needs and development. Provides day-to-day management of business applications for moderately complex or standard applications, but is responsible for end-to-end application and systems configuration including the designing, Developing, testing, debugging and installation. Responsibilities Interface with vendors to resolve hardware and software problems and recommend solutions.Designs web-based, mobile technology, cloud, and security interface in order to meet the specific needs of business users.Collects user feedback in order to provide creative solutions application bugs, overall functional and usage issues.Manages applications projects as needed. Performs data collection and produce reports or other products as needed to keep management abreast of system/project status.Prepares documentation of system capabilities, output requirements, input data acquisition, programming techniques, and controls to maintain functionality and operability of the application. Analyzes application data needs and business requirements as input into application upgrades and modifications to improve existing functionality and efficiency.Provides input into planning of application development and deployment, providing technical application expertise and configuration requirements.Assist with managing the technical components of application environment, underlying technology, servers, Operating Systems, network, databases firewall, load balancer, etc.Designs and provides patches and upgrades to existing business systems in order to ensure up-to-date and reliable functionality.Tests and troubleshoots existing and proposed systems in order to resolve and anticipate application issues. Competencies ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, ANALYSIS AND DECISION MAKING - IT, APPLICATION OWNER, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HIPAA, INFORMATION TECHNOLOGY SECURITY, IT APPLICATIONS, IT CUSTOMER SUPPORT, ORGANIZATION SKILLS (4), PROJECT MANAGEMENT (IT), RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK Education And Certification Requirements Associates (Required) Additional Job Information Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. May require specialized knowledge in a business line. Required Work Experience: Three (3) years of relevant experience. Relevant work experience may substitute for education requirement. Other Information: Follows Standard Precautions using personal protective equipment as required.Additional Education Info: in Information Technology, Computer Science, or related field. Working Conditions And Physical Requirements Bending and Stooping = 40% Climbing = 20% Keyboard Entry = 60% Kneeling = 40% Lifting/Carrying Patients 35 Pounds or Greater = 20% Lifting or Carrying 0 - 25 lbs Non-Patient = 60% Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40% Lifting or Carrying > 75 lbs Non-Patient = 20% Pushing or Pulling 0 - 25 lbs Non-Patient = 40% Pushing or Pulling 26 - 75 lbs Non-Patient = 40% Pushing or Pulling > 75 lbs Non-Patient = 20% Reaching = 40% Repetitive Movement Foot/Leg = 0% Repetitive Movement Hand/Arm = 60% Running = 0% Sitting = 60% Squatting = 40% Standing = 60% Walking = 60% Audible Speech = 60% Hearing Acuity = 60% Smelling Acuity = 0% Taste Discrimination = 0% Depth Perception = 60% Distinguish Color = 60% Seeing - Far = 60% Seeing - Near = 60% Bio hazardous Waste = 20% Biological Hazards - Respiratory = 20% Biological Hazards - Skin or Ingestion = 20% Blood and/or Bodily Fluids = 20% Communicable Diseases and/or Pathogens = 20% Asbestos = 0% Cytotoxic Chemicals = 20% Dust = 60% Gas/Vapors/Fumes = 20% Hazardous Chemicals = 20% Hazardous Medication = 20% Latex = 20% Computer Monitor = 60% Domestic Animals = 20% Extreme Heat/Cold = 0% Fire Risk = 0% Hazardous Noise = 20% Heating Devices = 0% Hypoxia = 0% Laser/High Intensity Lights = 20% Magnetic Fields = 20% Moving Mechanical Parts = 20% Needles/Sharp Objects = 0% Potential Electric Shock = 20% Potential for Physical Assault = 0% Radiation = 20% Sudden Decompression During Flights = 0% Unprotected Heights = 0% Wet or Slippery Surfaces = 20% Shift Primarily for office workers - not eligible for shift differential Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call ************ (M-F, 8am-5pm) or email *******************************

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 2-4 years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus

will report daily to our corporate Headquarters in Boca Raton, Florida. We are seeking a motivated and detail-oriented Junior System Administrator with strong leadership qualities to manage daily helpdesk operations while collaborating closely with our Systems, Network, and Database teams. This is a hybrid role that blends technical support, team management, and cross-functional coordination, offering a growth path toward mid-level system administration and IT leadership. The ideal candidate will bring a combination of hands-on technical skills and people management capabilities, with a proactive approach to support delivery, operational improvement, and cross-departmental collaboration. In this role, you'll be responsible for overseeing the helpdesk teams performance, conducting daily stand-up meetings, managing ticket workflows, and serving as a key liaison between frontline support and infrastructure teams. Key Responsibilities Help Desk Operations & Oversight Supervise day-to-day operations of the IT Help Desk, ensuring timely and effective resolution of service tickets for both onsite and remote users. Conduct daily team meetings to review open tickets, set priorities, and communicate relevant updates. Enforce SLAs and ensure ticket queues are actively managed and escalated when necessary. Perform routine performance assessments, coaching, and training sessions for the Help Desk team to support individual and team development. Monitor support metrics and KPIs, identifying service trends and recommending improvements to boost efficiency and user satisfaction. Technical Support & Escalation Serve as the final escalation point for complex helpdesk incidents requiring advanced troubleshooting or coordination with infrastructure teams. Ensure consistent knowledge sharing and documentation of common issues and solutions within the helpdesk knowledge base. Participate in hardware/software deployment projects, patching cycles, and endpoint lifecycle management. Cross-Departmental Collaboration?? Act as a liaison between the Help Desk and the Systems, Network, and Database teams, facilitating clear communication and coordinated support for IT projects. Assist with server administration, basic networking tasks, and infrastructure support under the guidance of senior sysadmin or network engineers. Help plan and execute cross-functional IT projects, ensuring proper hand-offs, resource coordination, and timely updates. Process Improvement & Reporting Develop and refine Help Desk procedures and onboarding documentation to standardize support practices. Generate periodic reports on helpdesk performance, ticket resolution trends, and user feedback to inform leadership decision-making. Maintain compliance with internal IT policies, user access controls, and operational documentation. Qualifications Qualification Education & Experience Bachelors degree in Information Technology, Computer Science, or a related discipline preferred (or equivalent experience/certifications). 3-5 years of experience in a helpdesk, desktop support, or junior sysadmin role, with at least 1-2 years of leadership or team coordination responsibilities. Prior experience in a regulated industry such as insurance, finance, or healthcare is a plus. Technical Skills Proficient with Windows OS, Office 365, Active Directory, and basic networking (DHCP, DNS, VPN, LAN/WAN). Experience with ITSM/ticketing platforms such as Jira, ServiceNow, or Zendesk, ServiceDesk Plus. Familiarity with scripting, endpoint security tools, and virtualization technologies (VMware, Hyper-V) is a plus. Soft Skills Strong leadership, organizational, and communication skills. Proven ability to coach and support team members in a fast-paced IT environment. Comfortable translating technical concepts into user-friendly language for end-users and non-technical stakeholders. “Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.” “Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance”

Flybridge Staffing is currently searching for a Sr. Systems Administrator for a Client based in the West Palm Beach area. This is a direct-hire position that works off a hybrid schedule. The Sr System Engineer will deploy, reconfigure, and troubleshoot systems and applications at the server level. Experience/Responsibilities: AS degree or higher, and 5 years of Windows and VMware Admin experience. Experience configuring, deploying, and managing VMware, Web Server in cloud environments is required. (preferably Azure) Experience setting up VMware instances in the cloud and on prem. Expertise in Windows operating systems, including creating and configuring physical and virtual servers. (Windows, VCenter, VMware, ESXi) Experience administering/creating policies within systems tools. Advanced Active Directory and DNS experience. Experience installing, configuring, maintaining and troubleshooting SANs. Including HBA, Networking storage connectivity. iSCSI, NAS, Flash for File and Object, etc. Strong PowerShell scripting and automation Experience with EntraID and advanced AD Auditing tools. Proficient with Active Directory and associated tools. Including User/group administration, security permissions and group policies. Knowledge of backup, restore, and recovery procedures is preferred. Experience with Zerto Backup, or Cisco VMware integrated Site Recovery Manager (SRM) Experience with a mixture of Virtual server products is a plus (VMware, Hyper V, Citrix) Knowledge of Azure, Citrix, and AWS cloud services. Pure Storage experience is highly preferred. SharePoint Administration is highly preferred Knowledge of SQL Server is highly preferred. Demonstrated experience in patch deployment and software packaging. Provides escalation support to Help Desk for all infrastructure-related issues. This includes computers, workstations, mobile devices, printers, software, and network issues. ****NO SPONSORSHIP AVAILABLE**** US Citizen, GC, EAD only please. If your background aligns with the above details and you would like to learn more, please submit your resume to jobs@flybridgestaffing.com or on our website, www.flybridgestaffing.com and one of our recruiters will be in touch with you ASAP. Follow us on LinkedIn to keep up with all our latest job openings and referral program.

BASIC PURPOSE: Responsible for providing level 1 technical and operational support for NCLH's Network Operations Center (NOC). Must pro-actively monitor corporate Network Appliances, Server and Application services infrastructure to maintain availability, integrity, confidentiality and performance. Assist in maintaining and communicating documents/reports as needed. POSITION RESPONSIBILITIES: Monitor and analyze network traffic and intrusion detection (IDS) alerts. Assist on all operational support escalations for the company on an enterprise level. Support the In-House NOC shop in a 24/7/365 shift rotating manner/schedule. Execute daily operational tasks/checklists of the Network, System and application production environments to ensure optimal availability and performance. Act as the first point of contact/escalation for all Network, Voice and Application degradation and outages reported by the business and provide Tier 1 level support. Initiate On-Call escalation procedures for available 24/7/365 Senior Network Engineers, Vendor Support, ISP's, Management and all relevant internal IT departments as necessary for additional technical support in the event of a major production issue or outage. Maintain proper documentation including metrics reports on a daily, weekly and monthly time period of all system performance. Communicate with supporting IT team members and management through the process of any major outages reported. Perform other job related functions as assigned. KNOWLEDGE AND EXPERIENCE: EDUCATION: Bachelor's degree in computer science related field of study or any combination of education and/or relevant work experience. Relevant certifications (Microsoft, Linux, Networking etc.) preferred. EXPERIENCE: Minimum 4 years' experience in information technology. 1+ years of experience in Network Engineering (NOC) preferred. Experience with Windows (desktop/server) and Linux operating system a plus. KNOWLEDGE & SKILLS: Ability to successfully obtain one -or equivalent- of the following certifications within 12 months: Network+, Security+, CCNA, etc. Outstanding oral and written communication skills with strong analytical, technical, and problem-solving skills. Ability to work effectively, independent of assistance or supervision. Ability to work outside regular business hours as required including evenings, weekends and holidays to support the NOC's 24/7/365 operation. Understand a variety of network protocols including TCP/IP, UDP, DHCP, FTP, SFTP, ATM, SNMP, SMTP, SSH, SSL, VPN, RDP, HTTP and HTTPS etc. Ability to perform network protocol analysis and raw data capture. Innovative, creative, and extremely responsive, with a strong sense of urgency. Works ethically and with integrity supporting organizational goals, values and commitment to excellence. Maintains confidentiality of information; using information appropriately while fostering collaborative partnerships toward a common goal.

Develops a comprehensive cybersecurity strategy aligned with the organization's risk management and business objectives. Consults on the design, implementation, and maintenance of the organization's cybersecurity architecture, ensuring it incorporates industry best practices and aligns with business needs. Guides vulnerability assessments, penetration testing, and other security testing activities to identify and remediate security weaknesses in systems and applications. Acts independently to develop the organization's incident response plan, including coordinating responses to security incidents and addressing potential threats. Updates and modifies security policies, procedures, and guidelines to meet industry standards and in response to regulatory changes. Leads the assessment and management of security risks associated with third-party vendors and partners to ensure compliance with security requirements. Conducts advanced risk assessments to identify potential security risks and recommends appropriate mitigation measures to reduce the organization's overall security risk. Drives a culture of security awareness among employees and stakeholders through the administration of training and educational programs. Evaluates the security budget, allocates resources, and procures the necessary tools and technologies to support the organization's cybersecurity initiatives. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™

The Technical Support Engineer provides technical assistance for both application support and desktop administration. This role requires troubleshooting software and hardware issues, managing IT assets, and ensuring smooth system operations while addressing customer inquiries across multiple support channels. Responsibilities: Application Support: • Document and respond to customer inquiries via phone, and email. • Troubleshoot and resolve application-related issues, assisting users in software setup, and configuration. • Maintain detailed records of software performance and recommend improvements to enhance efficiency. • Collaborate with engineers and senior IT staff to address complex technical problems. • Monitors individual performance objectives, meets standards, and assures customer satisfaction goals are met. IT Systems Support: • Act as the primary contact for hardware/software/network issues across the organization. • Assist the Senior System Administrator with IT requests and system upgrades. • Install, configure, and update desktop software and hardware. • Manage IT assets, including device setup, storage, disposal, and troubleshooting. • Ensure security compliance, performing BIOS/firmware checks and monitoring IT infrastructure. • Oversee Mobile Device Management (MDM), managing device enrollment, compliance, and troubleshooting. • Administer Multi-Factor Authentication (MFA), assisting users and securing authentication processes. • Deploy and manage Trend Micro security solutions, ensuring system security and policy compliance. • Serve as a secondary point of contact for Rapid7 Immediate Threat Response, monitoring vulnerabilities and coordinating security updates. • Regularly review Jira tasks, ensuring timely completion and quality assurance. • Create and maintain technical documentation for software, security policies, and IT procedures. • Continuously assess IT processes and propose innovative improvements. • Perform regular system checks, eg network drives. • Upgrade computers (eg RAM, storage). • Provide on-call support, including after-hours incident response (as needed) • Handle other IT-related responsibilities as assigned. Qualifications: • Bachelor's degree in computer science, IT, or related field (preferred). • Strong troubleshooting skills for software, hardware, and network issues. • Working knowledge of Windows/MacOS, Microsoft Office, and enterprise applications. • Experience with asset management, MDM, MFA, and cybersecurity tools. • Excellent communication skills, able to explain technical concepts to non-technical users. • Ability to multitask and prioritize in a fast-paced environment. Physical & Work Environment: • Ability to lift up to 50 pounds, access equipment in tight spaces. • Primarily office-based, with occasional travel for technical support. • May require evening/weekend work for system maintenance and upgrades.

Our client is looking to add an Infrastructure Engineer to their IT organization. With a focus on endpoint services management, this individual will be responsible for building, implementing, and maintaining the infrastructure to proactively manage endpoint devices, maximizing availability, and improving user experiences. Key Responsibilities Deliver second and third-level support for Azure AD joined Windows 11 devices managed through Microsoft Intune/Autopilot, utilizing remote support tools such as Microsoft TeamViewer and Ninja One for system and application issues, particularly with Microsoft Office 365 Suite Apps (Teams, Outlook, Excel) and Zoom Services (Rooms, Meetings, Phones), including the process of vendor escalation. Design, implement, and manage a patch management process for Azure AD joined Windows 11 devices using Microsoft Intune and Ninja RMM. The ideal candidate will be capable of designing, prototyping, and testing a zero-touch automation process using Restful API, PowerShell, Python, and orchestration tools like Okta Workflows. This process should utilize data from IT infrastructure (Fortinet FortiClient), ITSM platforms, and external patch management databases, integrating communication with users through email (Office365/Exchange Online) and Microsoft Teams. Job Requirements Bachelor's degree in information technology, Computer Science, or a related field. Minimum 3 years of experience in IT infrastructure support and administration, focusing on endpoint management using Microsoft Intune. Strong knowledge of Microsoft Intune, Apple Business Manager, and ITIL v3+ service operations concepts. Familiarity with Fortinet FortiGate, Cisco Switches for LAN access, and Meraki Wi-Fi systems. Experience with Microsoft Office 365, Google Workspace, Azure services, and Microsoft Network Services.

BUGATCHI's South Florida office is seeking a highly motivated, results-oriented IT Systems Administrator with a passion for growing a business focused on luxury menswear. The IT Systems Administrator will be responsible for the following: Ensuring high reliability and performance of the network, infrastructure and internet. Help support data security and risk management protocols. Developing and maintaining a culture of the highest customer service and user satisfaction. Significant attention to new systems training and change management. Provide IT system support including, installation, engineering, implementation, training, systems administration, and for several areas including: Applications and PC Desktop Systems/ Mac Computers, Apple Business Manager, Office 365 Administration, Printer Support/RFID Printing, Data loss prevention, LAN/WAN Network Services, Warehouse Management Solutions, CRM Solutions, Help Desk Operations/Customer Support and Telephone Systems. Takes steps necessary to keep the overall technology infrastructure running seamlessly, efficiently, and effectively while ensuring compliance with established standards and policies. Assist with IT vendor relationships. Develop a continuous improvement focus of IT operations. Work closely with business leadership team to understand & anticipate their needs to continuously assess & help plan for efficient & cost-effective technology solutions infrastructure. Deploys/implements new technology. Qualifications: 3 or more years' experience in a Systems Administration role. Up to date knowledge of current technology and proficiency in IT best practices. Proven ability to deliver a customer-centric IT function. Ability to work collaboratively in teams and with executive management in a fast paced, robust environment Excellent written and verbal communications skills. Candidates must be legally authorized to work in the United States. Unfortunately, due to the receipt of a significant number of applications, only selected candidates will be promptly contacted to proceed with our interview process and, therefore, we will be unable to respond to email, fax and telephone inquiries regarding your application status. Thank you for your submission and interest in joining BUGATCHI.

Insight Global's client is a top marine communications client servicing both government and commercial clients. As their team continues to grow, they have opened an additional position for a Systems Engineer on their team. This person will fill a void of understanding their systems to ensure they can service their customers in the best way possible. COMPETENCIES: · Design--Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail. · Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. · Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. REQUIRED SKILLS AND EXPERIENCE - Degree in systems engineering or equivalent experience - 4-6+ years of systems engineering experience - Experience with various tools such as DOORs, Clearcase, ClearQuest, Jira, Jama (preference to Rational DOORs) - Understanding of the architecture and systems - Analytical background and able to understand system, requirements, analyze gaps, and translate to customers - Good communication skills and documentation skills - Ability to obtain a security clearance - Able to come onsite 5 days a week in Deerfield Beach, FL NICE TO HAVE SKILLS AND EXPERIENCE - Model-Based System Engineer (MBSE) experience - Degree is preferred and additional education/certifications - Shipboard integrated communications experience preferred or any sort of communications experience (radars, etc.) - Secret Clearance

| On-Site - Miami (Doral), FL | $130K-$145K Cotton Images (35+ years in business) is hiring an IT Systems & DevOps Engineer to be our primary on-site IT owner and help modernize our custom .NET / Angular / SQL platforms. You will: • Own internal IT: network, Windows servers, user accounts, and hands-on support for ~130 employees. • Work with our dev team on deployments, CI/CD, monitoring, and automation. • Use scripting (PowerShell / Python) and modern tools (including AI assistants) to automate repetitive work and improve reliability. We're a stable, profitable company with our own ERP / CRM built on .NET 8, Angular, SQL Server, and AWS. You'll work with highly experienced developers and technical leaders (including a PhD-level technical lead) in an environment where IT and engineering are truly valued. What we're looking for: • ~4+ years in IT systems / network support (Windows, AD, networking). • Experience deploying or supporting applications (.NET or similar). • Strong troubleshooting and scripting skills (PowerShell or Python). • Comfortable working on-site and collaborating with both users and developers. Nice to have: AWS, CI/CD, Docker, infrastructure-as-code, or experience using AI tools / APIs to speed up your work. Compensation & Benefits: • Base salary: $130,000-$145,000 depending on experience. • Benefits: Comprehensive package including medical, dental, and vision coverage, an employer-paid life insurance policy, and additional ancillary benefits. • PTO plus paid holidays, and budget for training / certifications. How to apply: Send your resume (and optional GitHub / project links). If you'd like, include a short note about: • A script or automation you built that made your job easier, and/or • A tough IT or deployment problem you solved and how you approached it.

Job DescriptionBenefits: 401(k) 401(k) matching Health insurance Paid time off IT Systems Administrator Employment Type: Full-time, Exempt About AMPERA AMPERA is redefining clean, sovereign energy with compact, ultra-safe nuclear systems that power AI, industry, and defense with zero emissions and unmatched reliability. Our modular micro-reactors combine the best of fusion and fission to deliver scalable, deployable, and inherently safe energy anywhere from AI data centers to remote or defense operations. As a fast-growing company, AMPERA blends the agility of a startup with the ambition of a global energy innovator. Joining us means becoming part of a bold mission to revolutionize how the world generates power through advanced nuclear and manufacturing technologies. Position Overview We are seeking an experienced IT Systems Administrator to design, implement, and maintain AMPERAs IT infrastructure. This role is ideal for a proactive, hands-on professional who can architect secure, scalable systems and ensure optimal performance across our engineering, manufacturing, and office environments. Youll help shape the digital foundation of a high-tech organization advancing next-generation clean energy. Key Responsibilities Design, configure, and maintain secure wired and wireless networks, firewalls, and VPNs. Manage low-voltage contractors and network hardware installations. Administer cloud and on-prem storage, backups, and access control systems. Procure and configure high-performance laptops and workstations. Deploy software updates, monitor licensing, and manage endpoint security. Implement cybersecurity policies and ensure compliance with CMMC, NIST 800-171, ITAR, and GDPR. Provide user support, troubleshoot issues, and train staff on IT best practices. Maintain accurate system documentation and network diagrams. Recommend and implement continuous improvements to IT systems and policies. Qualifications 35 years of experience as a Systems or Network Administrator. Strong technical knowledge of networking, virtualization, and security tools. Experience managing Windows, mac OS, and hybrid environments. Familiarity with Active Directory, Azure, and MDM systems. Working knowledge of compliance standards (CMMC, NIST, ITAR). Excellent troubleshooting, communication, and organizational skills. Preferred: Experience in engineering, defense, or manufacturing settings. What We Offer Competitive salary ($90,000 $130,000, depending on experience). Comprehensive benefits package, including healthcare, dental, vision, and 401(k). Opportunity to build and scale IT systems from the ground up in a high-growth tech environment. A collaborative, mission-driven culture where technology drives innovation and impact. Significant career growth potential as AMPERA expands nationally and globally.

Working Title: STATE ATTORNEY'S OFFICE, 11TH CIRCUIT- IT SYSTEMS ADMINISTRATOR III - 21000845 Pay Plan: State Attorneys JAC 21000845 Salary: $50,437.12 TO $94,034.88 Total Compensation Estimator Tool OFFICE OF THE STATE ATTORNEY KATHERINE FERNANDEZ RUNDLE ELEVENTH JUDICIAL CIRCUIT STATE ATTORNEY INTEROFFICE MEMORANDUM TO: EXTERNAL CANDIDATE FROM: PRIMROSE LAURIENT Senior HR Administrator DATE: October 24, 2025 RE: POSITION AVAILABLE Computer Programmer - Information Systems Location: E.R. Graham Building 1350 Northwest 12 Avenue Miami, Florida 33136 Position Overview: The Information Technology Specialist III is a computer programmer position which consists of specialties involving research, programming, analysis and improvement of workflow processes, statistical reporting "dashboards" and database maintenance. This position is exempt from the Fair Labor Standards Act (FLSA). The work schedule for this position is: 8:00 a.m. to 4:30 p.m. The Job Responsibilities are: * Developing and designing business management applications * Developing, designing, and maintaining websites * Developing and maintaining the SQL Server * Creating statistical reports and business intelligence dashboard * Performing other related duties as assigned The Minimum requirements are: * Two (2) years of experience in computer operations, systems analysis or programming * Working Knowledge of Microsoft Visual Studio (ASP.Net, Windows Forms, etc.) * Working knowledge of the development of business applications utilizing SQL databases The Preferred Qualifications and Skills are: * Associate of Science Degree in Computer Technology * Proficiency with the C#, VB.Net and XML programming languages * Proficiency with managing and maintaining Microsoft SQL Server (2012 or higher) * Proficient with Microsoft PowerBi and SSRS. * Proficiency developing web services, SOAP, XML * Experience researching, analyzing, and identifying cost effective automated solutions and software to improve organizational efficiencies * Familiarity with any version of Microsoft Access / VBA Specific Skills and Characteristics: The Successful Candidate must be able to: * Possess and demonstrate significant knowledge of computer programming * Possess and demonstrate excellent written and oral communication skills * Be detail-oriented, identify, analyze and solve problems independently and effectively under pressure to meet stringent deadlines * Manage multiple priorities simultaneously * Be team oriented * Be adaptable to change * Work effectively with all levels of staff and outside agencies Yearly Salary Range: $50,437.12 to $94,034.88 (Salary to commensurate with experience) To apply for this position, please complete and submit an application, and updated resume to: ********************. Applications can be downloaded from our website at: ***************** The State Attorney's Office reserves the right to modify the conditions of this job announcement or to withdraw the announcement without prior written or other notice. All information provided by applicants is subject to verification and background investigation. False statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Insurance benefits, vacation package and Florida Retirement System Pension benefits are offered with this position Internal and External Candidates will be considered Equal Employment Opportunity/Affirmative Action Employer If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at ************** on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Network Support and Security Technician Reports To: System Administrator, IT Director Classification: Non-Exempt WC Code: 8868 Fifth Level Administrator Major Responsibilities: It is the responsibility of the Network Security Technician to safeguard our university's Network infrastructure and digital assets, ensuring the confidentiality, integrity, and availability of information systems. This role focuses on supporting network and security infrastructure, responding to technical issues, and helping staff with IT needs. This position involves monitoring, analyzing, and responding to security incidents, The IT office also provides training to staff in the use of different software and networking. Key Responsibilities: * Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally. * Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities. * University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies. * Special Projects: Execute special projects assigned by the President or supervisor. * Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations. * Assigned Duties: Undertake other assigned duties as required. Position Responsibilities: * Assist staff with basic training in computer software or network use, as directed. * Respond promptly to requests from faculty, administration, or campus deans regarding hardware or software issues, escalating complex problems as needed. * Support the IT department operations and routine maintenance. * Document and report security incidents; assist in assessing their impact under supervision. * Monitor security alerts and respond to incidents within the Azure environment, escalating threats to Systems Administrators. * Assist with the installation and maintenance of security software, such as firewalls, antivirus, and encryption tools. * Conduct periodic vulnerability scans and patches. * Follow instructions from IT system administrators regarding access privileges and security controls. * Stay informed about basic security trends and participate in required training. * Conduct periodic audits of managed systems and help review network security settings. * Help secure Azure resources (VMs, databases, storage) by following established procedures. * Support the use and monitoring of Azure Sentinel and other security tools as directed. * Work with the IT team on security projects and daily operations. * Apply operating system and software updates to staff workstations. * Monitor and investigate system backups failures. * Coordinate with vendors for equipment replacement or support. * Support workstation setup, software testing, and remote assistance. * Monitor and investigate network security systems and resolve issues. * Document incidents and resolutions for routine technical issues. * Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats. * Manage Azure Sentinel, our cloud-native SIEM solution. * Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts. * Provide user assistance with the proper and efficient use of their systems * Keep staff workstations up to date with OS patches, drivers, and software updates * Work with vendors on behalf of users and for replacement equipment * Ensure compliance with university policies and relevant regulations, conducting regular security audits and assessments. * Provide technical support and training to staff on cybersecurity best practices. Requirements: * Four-year university degree in CIS/MIS/CS/IS and/or 3+ years equivalent work experience in an IT Network Support role * Familiarity with Azure services (such as Azure AD, Azure Firewall) * Experience with network security tools such as firewalls, antivirus software, and basic intrusion detection systems. * Understanding of VPNs, LAN/WAN networking, and basic patch management. * Knowledge of fundamental system security concepts (e.g., firewall rules, data backup and recovery). * Familiarity with Windows and Mac operating systems; ability to provide desktop support. * Experience working with Microsoft/Windows products (such as Office 365, DNS, DHCP, Windows Server environments). * Experience with setup and maintenance of network devices (switches, routers, firewalls). * Ability to follow established procedures for asset management and patch management. * Understanding of Active Directory and security best practices. * Strong communication and teamwork skills; able to follow instructions and escalate issues as needed. * Commitment to maintaining confidentiality and privacy of information and records. * Willingness to work flexible hours, including occasional weekends or after-hours support. * Entry-level certifications such as CompTIA Network+ or Security+ are preferred but not required. * Experience working with Windows / Mac OSX desktop. * Experience working on infrastructure configurations, i.e. switches, routers, firewalls and low-voltage cable * Experience working with Asset/Image Management and patch management solution * Microsoft Active Directory and Security best practices. * Must be a flexible and reliable team player * Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records. * Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management * Must have a strong command of reasoned, measured decision-making processes based upon analyzing the pros and cons of each potential decision to be made. * Must be able to work weekends and after hours whenever needed License/Certification: * Azure: Azure Security Engineer Associate, Azure Administrator (Preferred) * CompTIA Security+, * LAN/Networking: 2 years (Required) * Active Directory: 2 years (Required) * CompTIA Network+ 3 years (Required) Job Type Full-time

**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Network Administrator plays a critical role in maintaining enterprise-wide network infrastructure by managing the health and performance of all network devices, hardware, and software systems across our data facilities. This position provides expert Tier 3 technical support while taking on additional operational responsibilities as needed, and serves as a key contributor to the IT Networking team through close collaboration with engineering colleagues to implement established processes, develop new operational standards, and ensure optimal network performance throughout the organization. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: + Performs initial network troubleshooting and triages tickets; including remote access of datacenter servers, network routers, etc. + Manages enterprise monitoring tools, such as SolarWinds Orion, including the evaluation, creation and updating of monitors and alerts; and responds to all alerts and notifications. + Manages and maintains network devices, wired and wireless, at all offices. + Installs, maintains, and troubleshoots data facilities (MDFs and IDFs) at remote sites and within the corporate data center. + Assists with workstation, printer, IoT, and MIoT, network installation as needed. + Coordinates with peers and team leaders, engineering staff and customers to communicate incident status and direct dispatch and logistics of technicians, spares, and replacement equipment. + Prioritizes incidents and requests to facilitate quick resolutions and minimal disruption of business operations. + Appropriately and accurately documents work performed and communicates with stakeholders via email and the service management platform. + Creates and maintains standard operating procedures and knowledge bases. + Participate in the IT Operations on-call support rotation. + Ensures that a remarkable level of customer service is provided at all times. + Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: + Technical understanding of network design and setup + Understanding of client/server and web applications + Basic understanding of scripting and automation + Knowledge of firewalls, switches, wireless access points + High level of conceptualization, analytical, logic, technical, troubleshooting and reasoning skills + Excellent phone and communication skills + Strong interpersonal skills + Ability to work independently as well as, in a team environment + Ability to multi-task and prioritize issues. Ability and willingness to quickly adjust priorities as business needs shift + Ability to document all activities and instructions + Ability to work with all end user skill levels + Skilled in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software + Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time + Spoken and written fluency in English + This job requires use and exercise of independent judgment **EDUCATION AND EXPERIENCE CRITERIA:** + AA/AS degree in an Information Technology related field **OR** additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required + A minimum of 3 years' experience working within a dedicated, multi-tier technical team required + A minimum of 2 years' experience providing technical support, either help desk or network support in a corporate environment preferred + At least one (1) entry level certification (Network+, CCENT, etc.) or higher required + Experience using a service desk platform (ITSM or trouble ticket system) + Experience configuring routers and/or switches via a CLI or terminal interface + Experience managing data facilities and familiarity with their design **PAY RANGE:** $68,346 - $97,636 Salary **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite

One of our clients located in Hialeah, FL is searching for a Junior Systems Administrator. The Junior Systems Administrator will be responsible for providing technical assistance and support related to computer systems, provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. PRIMARY RESPONSIBILITIES Provide technical assistance and support for incoming phone calls and help desk e-mails, assuring appropriate and timely response to these requests. Install and configure operating systems and other software and routinely test installed software for glitch detection and other issues Configure and install infrastructure devices to include routers, switches and WiFi devices. Follow up with customers to ensure issue has been resolved. Monitor existing systems to ensure structural integrity Oversee the development and installation of new hardware and software Provide technical direction to User Base Implement security systems and redundant backups to maintain data safety Maintain Access Control Lists Install hardware and software tools and applying security measures to infrastructure devices. Make changes, upgrades and patches to infrastructure devices Develop and complete actions in system specifications, technical and logistical requirements and other disciplines Create and maintain technical documentation to insure efficient planning and execution Manage and document system configuration Qualifications Minimum Associate degree or related field Must have these certifications: A+, N+, CCNA Experience working with the Microsoft Windows PC platform and network experience Written/Verbal communication proficiency in the English language Some experience in the following is preferred: Active Directory, Exchange 2010 or Exchange 2013, Microsoft Office Suite, Terminal Servers Additional Information All your information will be kept confidential according to EEO guidelines.

Position Type: Full-Time Reports To: Executive Director & Executive Committee (Physicians) About Us We are a growing, hospital-based private radiology practice providing 24/7 diagnostic, interventional, and neurointerventional services across multiple hospitals in Florida. As our clinical footprint expands, we are seeking an experienced PACS and IT Administrator to support our imaging operations, optimize radiologist workflow, and serve as a critical liaison between our group and hospital IT departments. Our current imaging volume is 750k imaging studies per year across six hospitals. We will be launching our own cloud-based AI-supported PACS in early 2026 that will sit on top of the hospitals' PACS. The hospital system's PACS will remain the system of record. This PACS Admin will lead the implementation of this project. Prior experience with PACS conversions, third-party interfaces, and HL7 interfaces is preferred. While all qualified candidates will be considered, preference will be given to applicants living locally in southeast Florida. Position Summary The PACS and IT Administrator is responsible for the daily management, maintenance, and optimization of picture archiving and communication systems (PACS), imaging modalities, and associated hardware/software infrastructure. This role ensures seamless imaging workflows, supports clinical efficiency, and manages upgrades, deployments, and integrations-including new PACS installations-as our practice expands. The ideal candidate will have strong technical expertise, hands-on experience implementing or migrating PACS platforms, and excellent communication skills for coordinating with radiologists, technologists, hospital IT teams, and third-party vendors. The PACS Administrator will also oversee training for new (internal) radiologists and new (external) hospital radiology technologists. Key Responsibilities PACS Administration & Support Manage, maintain, and troubleshoot PACS, hospital interfaces, workstations, servers, and related infrastructure. Oversee image routing, DICOM configuration, HL7 interfaces, and workflow rules. Monitor system performance, storage utilization, uptime, and application logs to ensure top performance. New System Implementations Lead setup, testing, configuration, and go-live support for new PACS platforms, viewer technologies, and workflow tools. Coordinate with hospital IT, modality vendors, and the radiology group during upgrades, migrations, and hardware installations. Conduct acceptance testing and ensure all integrations (modalities, VR, worklists, cloud archives, etc.) are functioning properly. Liaison & Communication Serve as the primary point of contact between the radiology group and hospital IT/PACS teams. Attend hospital meetings, participate in workflow planning, and represent the radiologists' operational interests. Translate radiologist needs into technical requirements and escalate issues appropriately. Provide end-user support and training to radiologists and clinical partners as needed. Infrastructure Management Support workstation deployment, hardware configuration, GPU considerations, network connectivity, and VPN access. Oversee preventive maintenance, system backups, and disaster recovery planning. Collaborate with vendors on service tickets, escalations, and long-term system enhancements. Training & User Support Provide training sessions for physicians, radiologists, and staff on PACS functionality. Develop user guides and training materials for new PACS programs. Offer ongoing support and guidance to ensure efficient system use Qualifications Required: 3+ years of experience as a PACS Administrator in a hospital or high-volume imaging environment. Hands-on experience with PACS configuration, DICOM, HL7, networking fundamentals, and workflow setup. Experience implementing or migrating PACS solutions (e.g., Synthesis, Visage, Sectra, Philips, GE, Intelerad, Change/BSW, New Lantern, etc.). Strong hardware knowledge: workstation builds, server components, GPUs, image display calibration, VPNs, and networking basics. Ability to collaborate effectively with radiologists, technologists, and hospital IT staff. Strong documentation skills and comfort managing multiple projects simultaneously. Preferred: Relevant technical certifications (CPAS, CIIP, A+, Network+, MCSE, etc.). Experience with radiologist workflow optimization, cloud archives, or AI decision-support tools. Knowledge of cybersecurity protocols and HIPAA requirements. What We Offer Competitive salary based on experience Full benefits package including employer-paid health insurance Opportunity to help shape and build new PACS workflows across a growing radiology enterprise Collaborative, mission-driven environment with direct impact on patient care quality Stable, physician-owned practice with a strong reputation in the community

This is an exempt position, which is an entry level technical and analytical position assisting with the administration and support of the City of Plantation's security infrastructure. The Junior IT Security Administrator will help to implement security controls, conduct audits, and support security awareness initiatives to safeguard our systems from cyber threats. This role will also support the Help Desk as needed by providing technical assistance to end users. Employees are hired as AT WILL employees that serve at the pleasure of the City and may be terminated at any time with or without cause.Monitor and analyze network traffic, system logs, and alerts from security tools (such as firewalls, IDS/IPS) to detect signs of suspicious or malicious activity. Assist in the investigation and resolution of security incidents, including malware infections, phishing attacks, and unauthorized access. Conduct system vulnerability and compliance assessments and remediation across OS, Cloud, and Infrastructure Implement and monitor basic security controls such as access control lists, antivirus solutions, and encryption technologies. Conduct regular audits and reviews of user access, ensuring compliance with security policies and best practices. Assist with the creation and delivery of security awareness training programs, helping employees recognize and respond to cyber threats. Prepare reports on security incidents and trends, providing analysis and recommendations for mitigating future risks. Perform remote trouble shooting through diagnostic techniques and pertinent questions. Record events/problems/resolutions within the internal tracking system. Utilize the help desk ticketing system. Research and make recommendations for purchasing decisions. Performs related duties as required and as directed. This position does not have final procurement authority. Knowledge, Skills, and Abilities: Knowledge of network design, principles, practices, analysis and security. Knowledge of methods and equipment utilized in monitoring and troubleshooting network and communication system. Network troubleshooting and infrastructure experience including firewalls (CISCO). Security hardening on Azure Active Directory. Prior experience in backup strategy and implementation specifically with ransomware concerns. Prior Help Desk Support experience. Minimum of 2 years experience managing, configuring, and troubleshooting Azure Active Directory. Minimum of 2 years experience in a variety of cybersecurity technologies including Crowdstrike and Workspace One. Ability to effectively analyze and solve problems through a systematic and logical approach. Ability to effectively analyze and resolve security issues. Ability to work with vendors and assist in procurement process. Ability to relate technical communication issues clearly, both orally and in writing, to non-technical individuals. Ability to work with confidential data and maintain such confidence. Ability to operate a City vehicle and possess the required license. Ability to establish and maintain an effective working relationship with other employees, City officials and the general public. DESIRABLE EXPERIENCE AND TRAINING Graduation from an accredited four year college or university with a Bachelor's degree in computer science or closely related field, or any equivalent combination of education, experience or training which provides the required knowledge, abilities and skills may be considered. Requires four (4) years experience in actively working, planning, managing and implementing IT Security system solutions or closely related experience. CCNA (Cisco Certified Network Associate), Security+ certificates required. Preferences Master's degree or higher in Information Systems Security or closely related field Certified Information Systems Security Professional (CISSP) CompTIA Advanced Security Practitioner (CASP+) Certified Ethical Hacker (CEH) 3 + years direct hands-on experience with incident management and response 3 + years proficiency in problem-solving, analytical thinking, and penetration testing methodologies Tasks are regularly performed inside and/or outside with potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes, wetness, humidity, rain, temperature, and noise extremes, machinery and/or moving vehicles, vibrations, and electric currents.

Benefits: 401(k) Competitive salary Flexible schedule Paid time off Signing bonus Technical Network Support Engineers Location: Miami, FL Job Description We are currently seeking a Senior Level Network Support Engineer to work in this fast-paced technology environment with world-class engineers and customers on cutting-edge technologies. Work on-site at a Customer in Miami, FL Primary responsibility is to ensure that the customer always has access to the critical data to support their business objectives. A very broad knowledge and a love for learning is required for this position from server and OS support, through multi-tiered application understanding, voice/video, VMware, Cloud, security and big data.Self-motivation is required as this is a very proactive position, but you must also have proven success working as part of a team. If you're eager to apply your talent and drive, you will quickly discover that you can make a difference. Help us grow our team, the business and your customers business. Essential Responsibilities:Work with customers to troubleshoot and resolve complex network and product issues Interface with our world-class support, development and SQA teams to identify and to resolve product issues Utilizing Companies Knowledge Management database, research & develop technical tips and solutions Advise customer on network management best practices using company product suite Required Experience Bachelor's Degree in Computer Science/Network Security or equivalent discipline Minimum of 7 years in network management supporting external customers2 plus years in critical and managed customer care Proven expertise in customer relationship and management Network Management experience in environment preferred Experience working remotely, but cooperatively with HQDemonstrated ability to identify and resolve complex network problems Cisco Certification (CCNA minimum, CCNP preferred) Linux Certification (RHTC minimum) Knowledge of Windows and Unix operating system environments Ability to write technical articles outlining problems resolution and troubleshooting steps contribute knowledge to the knowledge base) Ability to multi-task with strong attention to detail Project Management Certification a plus (PMP) Server Hardware Support Certification a plus (Dell DOSD) VMware Certification a plus Ability to multi-task with strong attention to detail Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job SummaryWe are seeking a Quality Assurance Engineer to join our team! As a Quality Assurance Engineer on the team, you will be working closely with many different teams and departments to support new product development, determine the best production processes, and improve current production processes to streamline efficiency. You will also train new operators and technicians on best practices, conduct internal and external audits with the company and suppliers, and troubleshoot problems as they arise. The ideal candidate has excellent analytical skills, is comfortable working independently or within a team, and has strong attention to detail. Responsibilities Work with different departments to develop new products and processes Examine current manufacturing processes to see where improvements could be made Train and mentor new and existing employees on best manufacturing practices Troubleshoot problems with staff and suppliers Conduct audits internally and with suppliers to maintain high standards Qualifications Bachelor's in Computer Science/Network Security or equivalent discipline Previous experience working in quality control desired Strong communication and organizational skills Excellent attention to detail Strong analytical skills Compensation: $115,000.00 - $130,000.00 per year PROVIDING QUALITY STAFFING AND CONSULTING SINCE 2011 Based out of San Antonio, Tex as, our minority women-owned company specializes in all staffing and consulting needs. Whether you're trying to hire a pharmacist, a respiratory therapist, or skilled and non-skilled laborer, we will staff your company with the best candidate. We bring extensive experience and professionalism and we will personalize our assistance to your needs and concerns. Most of our contracts are with the Army and Air Force as Sub-Contractors. Our staff has a quick turn around and have been able to fill positions within 48 hours with short notice, we have filled hard to fill locations and jobs, and managed over 16 contracts with over 70 employees at a time. Managed call-ins at 24/7 hospitals and ensured shifts were filled, and managed PRNs with notice of less than 24 hours. Also, provided temp laborers for next day jobs. Our consulting division provides contracting assistance, program managing, application assistance, certification assistance and proposal writing. We are very knowledgeable in a variety of areas and are eager to assist your company's prosperity.