Network administrator jobs in Bonita Springs, FL

Title: Network Manager Employment Mode: Full-time Work Mode: On-site (5 days a week) What You Will Do Provide senior-level technical leadership and strategic direction for the Network and Voice teams, setting priorities and aligning resources to meet organizational, security, and business continuity objectives. Develop and execute the long-term roadmap for network and voice infrastructure modernization, ensuring alignment with evolving business needs, emerging technologies, and industry security standards. Partner closely with executive leadership and cross-functional teams-including Network Engineering, Desktop Engineering, Cloud Services, Applications, and key business units-to shape technology strategy, architecture decisions, and enterprise initiatives. Oversee the creation and maintenance of process documentation, workflows, and operational best practices; champion knowledge management and continuous process excellence across all teams. Serve as the Senior Operational Lead for all network and voice managed services, ensuring rapid incident response, proactive service management, and adherence to established SLAs. Manage departmental financial operations, including annual budget planning, capital and operational expense tracking, and forecasting for major infrastructure investments. Direct performance monitoring, analytics, and reporting for all network and voice environments; provide executive-ready insights and recommendations to IT leadership. Act as the highest point of escalation for complex technical and operational issues, ensuring timely resolution and effective root-cause analysis. Lead critical problem investigations and cross-departmental initiatives to improve operational efficiency, resiliency, and disaster recovery readiness. Represent the company in strategic vendor management efforts, including contract negotiation, performance reviews, escalation management, and oversight of a multi-vendor ecosystem. Oversee project management and execution for major upgrades, deployments, and network/voice transformation initiatives. Mentor, coach, and develop high-performing network and voice engineering teams; create succession plans and promote continuous professional growth. Requirements Technical: 10+ years of relevant work experience in network and voice solutions Technical experience in network, VoIP, data center, and wireless in an enterprise environment Experience working with, designing, and supporting IP Telephony, Linux, Microsoft Server, VMware virtual environments, specifically datacenter networking Experience with Cloud Services, including AWS, OCI and Azure including VPC's, Transit Gateway, virtual firewall & network appliances, security groups, and connectivity with cloud-based workloads. Experience leading projects developing and/or deploying network infrastructure Experience managing telecom, hardware, and service vendors to meet business objectives and SLAs Experience with routing protocols (BGP, EIGRP) Experience with SD-WAN solutions Experience with migration of on-prem Voice to UCaaS Experience with Layer 7 / Application layer firewalls including Rulesets, ACL's & troubleshooting application workloads on the network. Experience with iSCSI & SAN / Storage. Experience migration from On-Prem Solutions to Cloud platforms Experience with Telecom & Circuit management Excellent troubleshooting skills & problem resolution ITIL certification preferred Ability to work on-call, nights, and weekends as needed for operations & projects. Ability to travel up to 25% as needed for project delivery. Ability to lift up to 50 pounds. Leadership & Administrative Experience negotiating & reviewing SOW's with vendors Experience managing Lev 1 incidents Experience negotiating renewals with vendors. Experience building cost model justification for new technologies & initiatives. Experience running RFP's & overseeing the selection process for new technologies & partners. Experience managing KPI's, Metrics, & SLA's for the team's performance. Education: Bachelor's degree in Computer Science, Information Systems, or other related field, or equivalent work experience. An advanced degree is preferred. Industry certifications (Cisco, AWS, Fortinet, ITIL) strongly preferred Skills Exceptional executive communication and leadership skills, with the ability to influence at all levels, including C-suite. Superior documentation, process improvement, and analytics skills. Visionary, resourceful, and strategic thinker able to lead through ambiguity; inspires teams to achieve high performance and innovation.

Overview A public-sector technology organization in Southwest Florida is seeking an experienced Network Specialist to support, maintain, and enhance a mission-critical enterprise network environment. This role is ideal for candidates who have hands-on expertise with Cisco networking technologies and thrive in highly regulated, security-focused environments. Key Responsibilities Configure, manage, and troubleshoot Cisco routers, switches, and related network infrastructure. Monitor network performance, analyze traffic patterns, and proactively identify areas for optimization or remediation. Implement and maintain network security best practices, including access control, segmentation, and device hardening procedures. Support LAN/WAN operations, VPN solutions, wireless infrastructure, and routing protocols (e.g., EIGRP, OSPF, BGP). Perform upgrades, patching, backups, and lifecycle maintenance on network hardware and software. Assist with network design, documentation, and implementation of new solutions or enhancements. Respond to escalated network incidents, perform root-cause analysis, and coordinate resolutions within SLA expectations. Collaborate with cybersecurity, systems, and application teams to ensure overall infrastructure integrity and compliance. Produce and maintain technical documentation including topology diagrams, inventories, and SOPs. Required Qualifications Strong hands-on proficiency with Cisco IOS, routers, switches, VLANs, and routing/switching fundamentals. Experience with network monitoring and analysis tools (e.g., SolarWinds, PRTG, Wireshark). Understanding of network security principles, firewalls, ACLs, and secure configuration practices. Ability to work in structured, policy-driven environments with high uptime expectations. Strong analytical, troubleshooting, and communication skills. Preferred / Encouraged Experience Experience in regulated industries is highly valued, but not required includes: Banking and financial services Healthcare environments (HIPAA compliance) Public sector or government agencies Candidates familiar with audit requirements, compliance frameworks, and security-sensitive operations are strongly encouraged to apply. Education & Certifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). Cisco certifications such as CCNA, CCNP, or equivalent experience preferred. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

Full-time Description at our Downtown Fort Myers office,** Are you an IT expert who thrives on solving complex challenges and driving innovation? Step into a high-impact role with the Lee County Tax Collector (LCTC) in vibrant Fort Myers, Florida-where cutting-edge technology meets public service. As our onsite Systems Administrator III, you'll command the digital landscape: leading sophisticated infrastructure strategies, optimizing mission-critical systems, and steering the adoption of emerging technologies with confidence and independence. This is not your average desk job. You'll collaborate directly with stakeholders, flex your analytical muscles, and make decisions that shape how technology powers our operations across the county. With a competitive salary range based on skills, experience and qualifications. LCTC also offers exceptional benefits, including paid time off, holidays, medical, dental, and vision plans, short- and long-term disability, and telehealth services. You'll also have access to the Florida Retirement System and employer-matched deferred compensation. Additional perks include life insurance (plus optional family coverage), pet insurance, accident and critical illness protection, and support for major life events through the Employee Assistance Program and legal/financial resources. If you're looking for a role that blends technical mastery with public service impact, where stability meets innovation, this is your chance to lead meaningful change from the inside out. Main Responsibilities Responsible for daily administration of the LCTC network/server environment along with project work. Installs, configures, and maintains system hardware/software. Monitors network performance, troubleshoots issues and deploys solutions. Plans and implements upgrades, patches, and installation of new applications and equipment. Ensure proper security controls in access, logging, and auditing. Create technical support documentation for systems and applications. Assist with developing a disaster recovery, security, back up, and restoration plan. Implement and administer disaster recovery solutions and perform system failovers to ensure business continuity. Assist with evaluating new technologies to optimize network efficiency and performance. Accountable for configuring backups, configuring alerts and ensuring backups and alerts are working as designed. Plans and administers Microsoft licensing, including executing annual true-up to ensure accurate license tracking and compliance. Participates in weekly on-call rotation for after-hours ITS support-related issues. Performs other duties as directed. Requirements Bachelor's degree with major course work in Computer Science and five years' work experience related to enterprise level computer system/network administration, management, or support; or equivalent combination of education, training, and experience as determined by ITS Management. Knowledge of Microsoft Windows client/server operating systems and Microsoft Active Directory desired. Background check required. Valid Florida Driver's License required. May require after hours, weekend or emergency (natural disaster, major incident, etc.) support. Knowledge of Microsoft client and server patch management processes desired. Knowledge and experience implementing disaster recovery solutions, with proven ability to perform failovers in high-availability environments. Strong desire to learn and apply emerging technologies. Preferred Skills Enterprise level Wi-Fi, Radius, LAN/WAN, Fiber, DNS, Active Directory, DHCP, TACACS, Palo Alto firewalls, VPN, Extreme Networks switches, Cisco routers, BGP, OSPF, FortiSIEM, SolarWinds system monitoring/alerting applications, and Milestone IP based video surveillance systems. Expertise with Ivanti Security Controls patch management, Microsoft MCM or similar imaging and patch management tools, vulnerability management, cybersecurity, penetration testing and remediation, Nutanix virtual server and desktop infrastructure, Dizzion Frame VDI, HYCU and Backup Exec backup and recovery software, endpoint security products, anti-virus/anti-malware tools, Microsoft 365, AWS and similar cloud products, Microsoft MDM, password managers, Okta and MFA solutions. FLSA Status Description Work is performed independently under limited supervision with considerable latitude. Position typically requires processing and interpreting complex, less clearly defined issues. Work Conditions Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and material of light to moderate weight (5-50 lbs.). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

Description We are looking for an experienced Network Administrator to join our team in Naples, Florida. This role focuses on maintaining and enhancing network security, ensuring compliance with industry standards, and improving overall system performance. As a contract position with the potential for long-term employment, this opportunity offers the possibility of continued growth within the organization. Responsibilities: - Collaborate with the Network Engineer and IT Director to establish and maintain security protocols, risk assessments, and documentation procedures. - Monitor and analyze data logs and security alerts, including data loss protection and data movement, escalating issues as needed. - Communicate critical security updates and activities to relevant personnel through clear and timely messaging. - Research emerging security technologies to identify opportunities for enhancing system performance and protection. - Participate in technical audits to verify compliance with established security policies and industry standards. - Investigate and perform root-cause analysis on security-related incidents, implementing preventive measures to mitigate future risks. - Update controls and procedures based on incident findings to strengthen the organization's security posture. Requirements - Proficiency in firewall technologies and Checkpoint Firewall systems. - Hands-on experience with Cisco routers and networking. - Strong knowledge of Active Directory administration. - Familiarity with LAN (Local Area Network) concepts and configurations. - Understanding of Border Gateway Protocol (BGP) for network routing. - Ability to conduct security assessments and implement risk mitigation strategies. - Experience with monitoring and analyzing security logs and alerts. - Excellent communication skills for delivering security updates and collaborating with technical teams. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

System Administrator - MSP Experience Required (Preferred Kaseya Knowledge) Location: vi Logics SWFL Office - Naples, FL (Operations Center) - In-Office Only vi Logics is seeking a System Administrator with a Managed Service Provider (MSP) background to join our dynamic team in Naples, FL. This is a strictly in-office position-remote work is not available. As team-building and collaboration are critical to our success, this role requires daily face-to-face interaction with colleagues and leadership. The ideal candidate will provide technical support for customers, ensuring the seamless operation and security of IT systems, networks, and applications. Candidates with experience in Kaseya or similar RMM (Remote Monitoring and Management) tools are strongly preferred. This position requires hands-on troubleshooting, proactive IT management, and exceptional problem-solving skills in a fast-paced, customer-facing environment. Primary Responsibilities: In-office, on-site support for Windows-based systems, networking, and IT infrastructure. Install, configure, and maintain server, desktop, and network environments to ensure peak performance and security. Utilize RMM tools (preferably Kaseya) to proactively monitor, manage, and resolve IT issues. Perform system backups, recovery operations, and general maintenance to maximize uptime and efficiency. Research, plan, and execute software and hardware upgrades for internal and external environments. Worked within a CRM ticketing system to log, resolve, and escalate technical issues, ensuring timely customer follow-ups. Install, configure, and troubleshoot network devices, including firewalls, switches, routers, and access points. Assist with cybersecurity best practices to protect systems against vulnerabilities and security threats. Document IT procedures, system configurations, troubleshooting steps, and knowledge base articles. Collaborate with team members in person to develop, test, and implement IT solutions. Provide guidance and on-site training to junior technicians when necessary. Required Qualifications:Education: Bachelor's degree in Information Technology, Computer Science, or a related field. Experience: 3-5 years of hands-on IT experience, preferably within an MSP environment. Strong knowledge of Microsoft Windows Server 2016 and newer. Experience with Active Directory, Group Policy, Office 365, and Exchange Online. Proficiency in IP addressing, subnetting, VLANs, and firewall configurations. Hands-on experience with virtualization, networking (DNS, DHCP, VPN, TCP/IP), and cybersecurity best practices. Preferred experience with Kaseya or other RMM tools such as NinjaOne, ConnectWise Automate, or Datto RMM. Certifications (Preferred but Not Required): Microsoft certifications (MCP, MCSA, or equivalent) CompTIA certifications (A+, Network+, Security+) Cisco certifications (CCNA) Kaseya VSA or RMM-related certifications (preferred) Skills & Abilities: Must be willing to work in-office daily-remote work is not an option. Ability to troubleshoot and resolve complex IT issues efficiently. Strong customer service and communication skills in a professional, customer-facing role. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Willingness to learn new technologies and adapt to changing business needs. Strong documentation skills with attention to detail. Security-conscious mindset, ensuring IT best practices and compliance are upheld. Additional Requirements: This is an in-office role-remote or hybrid work is NOT an option. Travel may be required to customer sites or other vi Logics locations. Must possess a valid driver's license with a clean record. Must be able to pass a full background check. Must be able to pass a drug and alcohol screening. Working Conditions & Schedule: Strictly in-office position based in Naples, FL. Standard office environment with occasional travel to client sites. The role may require occasional on-call or after-hours support. vi Logics operates 24/7/365; shift assignments are based on tenure and experience. Holiday coverage may be required. If you are a technical problem solver with MSP experience and a passion for IT infrastructure, cybersecurity, and automation tools like Kaseya, and if you thrive in a collaborative, in-office team environment, we encourage you to apply and be part of our cutting-edge technology team at vi Logics! Disclaimer The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract and the employee is considered an “AT-WILL” employee, subject to termination with or without cause or resignation at any time. Qualified employees who require reasonable accommodations to perform the essential functions of the position should notify Human Resources.

Full-Time Exempt Support Engineers are responsible for providing support on Tier 1 and Tier 2 incoming reactive and proactive service requests. Work performed for this role will take place both onsite and remotely from Entech's Service Desk, and potentially at one of our locations with augmented staff. Support Engineers will work independently and as part of a team to answer service desk calls, urgently analyze technical issues, troubleshoot over the phone / onsite / via remote access and escalate problems when appropriate. Support Engineers will be responsible for a healthy ticket queue, entering time and notes into tickets as it occurs, managing their daily schedule and overall board management. Why Entech? Entech is a growing Managed IT Support Services company with over 27 years of enabling people to do what matters. We value integrity, teamwork, and strong relationships with employees, clients, and the community. Join our family for growth opportunities, a fun environment, and a passion for technology. With offices in Fort Myers, Naples, and Bradenton, we look forward to your application! Essential Duties and Responsibilities Identify, troubleshoot, and document user issues to resolution, while maintaining superior customer satisfaction. Work with end users to resolve reactive support requests. These issues will be related to Windows servers and desktops, Microsoft cloud services including Microsoft 365 and Azure, firewalls, managed switches, and LAN/WAN connectivity issues. Work to resolve proactive alerts and monitors generated by the NOC. These issues will be related to backups, viruses, impending hardware failures, licensing issues and more. Manage your daily ticket queues and schedule to ensure all assigned tickets are resolved and responded to within preapproved targets. Communicate with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. Improve customer service, perception, and satisfaction. Effectively communicate the scope of work for all hourly clients. Work in a team and communicate effectively. Escalate service or project issues that cannot be completed within agreed service levels. Required Technical Skills Intermediate proficiency in and ability to troubleshoot: Windows 10 and 11 Operating Systems Workstation and Server Hardware Printer and Multi-function devices and technologies Standard Windows Applications. Microsoft Office Suite Email and Mobile Device connectivity Basic proficiency in and the ability to troubleshoot: Mac OS troubleshooting IPv4 and IPv6 technologies LAN/WAN connectivity issues Hyper-V, vSphere, Citrix, SQL, and Terminal Services Active Directory Windows Server2008- 2022 VPN connectivity troubleshooting and configuration (Cisco, SonicWall, OpenVPN, IPSec) Microsoft 365 and Microsoft Azure Required Skills and Abilities Comprehensive knowledge of information systems technology subjects and extensive knowledge of hardware and software with the ability to keep abreast of new technologies. Ability to read and interpret documents, write routine reports and correspondence, and speak effectively in English. Ability to perform basic math computations. Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form. Ability to maintain composure and handle stressful situations. Must be detail oriented, organized, multi-task oriented and possess excellent communication skills. Education and Experience High School Diploma or GED (Two years college or equivalent work experience preferred). One to two years working in a Technical Support/Service Desk environment preferred. Certifications and Licenses CompTIA A+ or Equivalent CompTIA Network+ or Equivalent preferred Benefits: Free Employee Medical Insurance Additional Employer Paid Medical Options Fully Vested 401(k) Match Flexible Time Off (an unlimited amount of paid time off days) Free $10,000 Life Insurance Policy Six Paid Holidays - PLUS Black Friday! Flexible Schedule Options Fun Employee Events - Yearly Culture Building Events Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance. Entech is an Equal Opportunity Employer. Entech participates in E-verify for all employees. This position requires the passing of a level 2 background check as well as a pre-employment drug screening. A valid driver's license is required for this position.

A Day in the Life: Hertz is looking for a proactive, results-driven IT Service Delivery Manager to join our Field Network Team. This role is pivotal in ensuring seamless network operations and delivering exceptional customer service across all Hertz locations. You will partner with IT leadership, delivery teams, and external vendors to implement network solutions efficiently and maintain flawless day-to-day operations. What You'll Do: Manage end-to-end network support for field locations, including: Field Support & Operations Circuit connectivity Move/Add/Change coordination SLA tracking and issue resolution Lead and coordinate a team of analysts and managed service resources to deliver reliable, responsive support for all Field networking requirements. Manage network-related project delivery, ensuring timelines and budgets are met. Participate in annual budget planning. Conduct regular team standups to monitor progress and deliverables. Enforce ITSM processes for Change, Incident, and Problem Management. Utilize dashboards and reports to track SLA and KPI compliance weekly. Serve as the primary liaison between managed service providers and the Field Networking team for escalations and requests. Maintain vendor relationships and escalate site surveys, installations, and performance issues as needed. Manage circuit turn-ups for Hertz locations, collaborating with internal resources, circuit providers, airport authorities, and technicians. Support acceptance testing and service activation for new network services. Contribute to developing and refining procedures for Field Network infrastructure. Participate in network design discussions and document requirements for large-scale projects. Track and report on the lifecycle of field network devices. What We're Looking For: Bachelor's degree in Computer Science, Engineering, Information Systems, or related field (preferred). 3+ years of experience in IT Service Delivery or related roles. Experience supporting network infrastructure in large enterprise environments. Familiarity with network vendors such as Cisco, Meraki, and Fortinet. Strong understanding of circuit connectivity and infrastructure. Exceptional customer service and escalation management skills. Ability to prioritize tasks, manage multiple projects, and meet deadlines. Proficiency in project tracking and digital workflow tools; agile methodology experience is a plus. Familiarity with Telecom Expense Management (TEM) tools. Strong data analysis skills using Excel. Excellent communication and presentation skills; ability to build relationships across diverse teams. Highly organized, self-directed, and collaborative. We expect the starting salary to be around $115,000 to $140,000 with annual bonus eligibility. The actual salary will be determined based on years of relevant work experience. What You'll Get: 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

**Req number:** R6679 **Employment type:** Full time **Worksite flexibility:** Onsite **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As the Desktop Support Specialist, you will be responsible for providing level 2 technical support to our client. **Job Description** We are looking for a **Desktop Support Specialist II** to provide level 2 technical support to our client. This position will be **full-time** , **on-site** , and is located in **Fort Myers, FL** . **What You'll Do** + Respond professionally and courteously to all service requests and areas of the business entities + Use PDQ Connect, Quick Assist, and remote desktop to provide level 2 technical support to over 2500 county staff, monitor work queues, open, update, and close ServiceNow Incidents + Thoroughly and accurately document the details of a user request or issue, document the diagnostic steps performed when troubleshooting the issue, and assist the user with resolution using existing procedures and documentation + Act as single point of contact for users of the Information & Technology Services (ITS) and direct questions and report problems regarding services + Install desktop hardware, peripherals, and printers + Activate and manage cell phones/tablets through O365/MDM + Install individual software packages as needed for all users + Use imaging software to expedite large equipment roll-out + Support other satellite offices (libraries, parks, etc. + Keep up-to-date system information in ServiceNow for asset tracking + Rotate On-Call schedule with the rest of the team + Rotate managing the IT warehouse and entering asset information as new shipments arrive + Assist C-level executives and Directors with technical needs + Maintain a great attitude and willingness to learn + Systems Engineering: Contribute to the design and deployment of desktop images, configure group policies in Intune, and automate scripts to streamline support operations + Infrastructure Projects: Participate in small-scale infrastructure upgrades (server patching, network expansions, endpoint security enhancements) + Automation & Scripting: Develop and maintain PowerShell or Python scripts to automate repetitive support tasks (e.g., user provisioning, log collection, software deployment) + Performance Monitoring: Implement and maintain monitoring tools to proactively identify and resolve desktop and network performance issues + Security Engineering: Support endpoint hardening initiatives, including antivirus configuration, patch management, and compliance with cybersecurity standards + Documentation & Standards: Collaborate with engineering teams to create technical documentation, standard operating procedures, and contribute to knowledge base articles **What You'll Need** Required: + Experience providing Level 2 desktop support in an enterprise environment + Proficiency with remote support tools (PDQ Connect, Quick Assist, Remote Desktop) + Hands-on experience with ServiceNow or similar ITSM platforms for incident and asset management + Strong ability to install, configure, and troubleshoot hardware and software, including desktops, peripherals, and printers + Knowledge of O365 and Mobile Device Management (MDM) for managing mobile devices + Ability to write and maintain automation scripts using PowerShell or Python + Familiarity with Intune and group policy configuration for desktop image deployment + Understanding of endpoint security practices, including patch management and antivirus configuration + Excellent communication and documentation skills for user support and knowledge base contributions **Physical Demands** + Physical ability to lift up to 50 lbs and willingness to work on-site and support satellite offices + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor \#LI-JM1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $47,700 The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job Description Goodwill INDUSTRIES OF Southwest Florida, INC. IT Generalist Full time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence. Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities : Great customer service skills. Work on all technology issues within all areas of Goodwill including Stores, Main Office, Community Resource Centers, and PTO. Performs information systems administrative procedures and maintains documentation that covers data control, applications training, data coordination and scheduling, data security administration, etc. Works on projects/matters of limited complexity in a support role. Work is closely managed. Work independently on technology installations and troubleshooting. Required Experience: Applicant must have a minimum of 1-3 years extensive knowledge in the operations of IT, computer hardware, software and peripherals, and have a working knowledge for installing, configuring, upgrading, troubleshooting and repairing equipment. University degree or college diploma in computing or information technology or equivalent combination of education, training and experience. Required skills: Works with user departments during design and installation phase and provides information to fulfill project reporting requirements as assigned. Keep all company systems updated with the latest software and evaluate system upgrades and new software. Responsible for the Technical Support of all computers, servers, WAN, LAN, Printers, registers, fax machines, credit card machines, POS systems, and software. Ensure that in case of a disaster such as a plant fire or flood, division information stored in the systems will be not be lost. Conducts periodic audits on-site and off-site to ensure this disaster recovery program is effective. Knowledge of communications hardware/software techniques. Considerable skill in the application of hardware, software, and other telecommunications techniques relevant to business communication problems is required. Complementing this should be working skill in assisting users to identify and express their communications system needs, as well as working skill in project management and supervision. Able to function in a workgroup, team-oriented environment; Able to lift up to 50 lbs. (computer hardware), multi-task; Must have a valid Florida License and proper insurance that would allow them to travel from location to location while using their personal vehicle. Health and dental plans 403(b) retirement plan Paid holidays Personal time off (PTO) Employee Assistance Program Store Discounts Tuition Reimbursement Apply online at: goodwillswfl.org Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values · Respect: We treat all people with dignity and respect. · Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. · Ethics: We strive to meet the highest ethical standards. · Learning: We challenge each other to strive for excellence and to continually learn. · Innovation: We embrace continuous improvement, bold creativity, and change. Job Posted by ApplicantPro

Goodwill INDUSTRIES OF Southwest Florida, INC. IT Generalist Full time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence. Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities: Great customer service skills. Work on all technology issues within all areas of Goodwill including Stores, Main Office, Community Resource Centers, and PTO. Performs information systems administrative procedures and maintains documentation that covers data control, applications training, data coordination and scheduling, data security administration, etc. Works on projects/matters of limited complexity in a support role. Work is closely managed. Work independently on technology installations and troubleshooting. Required Experience: Applicant must have a minimum of 1-3 years extensive knowledge in the operations of IT, computer hardware, software and peripherals, and have a working knowledge for installing, configuring, upgrading, troubleshooting and repairing equipment. University degree or college diploma in computing or information technology or equivalent combination of education, training and experience. Required skills: Works with user departments during design and installation phase and provides information to fulfill project reporting requirements as assigned. Keep all company systems updated with the latest software and evaluate system upgrades and new software. Responsible for the Technical Support of all computers, servers, WAN, LAN, Printers, registers, fax machines, credit card machines, POS systems, and software. Ensure that in case of a disaster such as a plant fire or flood, division information stored in the systems will be not be lost. Conducts periodic audits on-site and off-site to ensure this disaster recovery program is effective. Knowledge of communications hardware/software techniques. Considerable skill in the application of hardware, software, and other telecommunications techniques relevant to business communication problems is required. Complementing this should be working skill in assisting users to identify and express their communications system needs, as well as working skill in project management and supervision. Able to function in a workgroup, team-oriented environment; Able to lift up to 50 lbs. (computer hardware), multi-task; Must have a valid Florida License and proper insurance that would allow them to travel from location to location while using their personal vehicle. Health and dental plans * 403(b) retirement plan * Paid holidays * Personal time off (PTO) * Employee Assistance Program * Store Discounts * Tuition Reimbursement Apply online at: goodwillswfl.org Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values * Respect: We treat all people with dignity and respect. * Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. * Ethics: We strive to meet the highest ethical standards. * Learning: We challenge each other to strive for excellence and to continually learn. * Innovation: We embrace continuous improvement, bold creativity, and change.

Fiber Network Supervisor | Ripple Fiber We are looking for a Fiber Network Supervisor to join our growing team. At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America's most innovative, industry-leading fiber internet company, and help shape the future. We believe the biggest wave starts as a ripple. About our culture We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development. About the role We are seeking a skilled and motivated Fiber Network Supervisor to lead the installation, maintenance, and repair of customer fiber-optic telecommunications systems. This role is critical to ensuring high-performance network infrastructure and exceptional service delivery. The ideal candidate will possess a strong blend of technical expertise, leadership capabilities, and strategic thinking. Responsibilities: Oversee fiber network upgrades, and repairs across customer sites. Manage field and support teams to ensure timely and cost-effective project completion. Monitor network performance and troubleshoot infrastructure issues to maintain optimal service levels. Collaborate with network engineers to design and implement scalable fiber solutions. Delegate work orders and assignments effectively to ensure operational efficiency. Communicate clearly with internal teams and external stakeholders. Analyze complex situations and make strategic decisions to support business goals. Qualifications: Proven experience in fiber-optic network installation and maintenance. Strong understanding of network infrastructure and performance monitoring tools. Excellent leadership, communication, and problem-solving skills. Ability to manage multiple projects and prioritize tasks in a fast-paced environment. Experience working with cross-functional teams and vendors. Preferred Skills: Certifications in fiber network technologies or telecommunications. Familiarity with industry standards and safety regulations. We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you're passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you. Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.

Behind Every Efficient Waste Operation is a Strong System, and We Need Someone Who Knows How to Keep it That Way! Waste Pro is Now Hiring a Business Systems Administrator in Beautiful Central Florida!! Working within the Business Systems Team, will develop a sound knowledge of current corporate systems and applications. The Waste Pro Regional Business Systems Administrator will work with regional managers, division managers and end users to better help them understand system applications and how they relate to business requirements for changes, new projects, financial closings, municipal solid waste startups, initiatives and developments. In addition to defining system requirements focusing predominantly on PC Scale Tower software. ESSENTIAL JOB FUNCTIONS: * Develop a sound knowledge of current corporate systems and applications. * Train regional management teams and end users on system applications * Define system requirements * Support and administer existing corporate systems focusing predominantly on PC Scale and Tower software. QUALIFICATIONS: * Excellent Attention to detail * Must have 5+ years in the solid waste industry * Ability to meet deadlines and set priorities with effective distribution of time and effort. * Must have revenue accounting understanding and be able to make general ledger journal entries Experience and knowledge working with Solomon (Microsoft Dynamics) and Crystal Reports preferred * Ability to work independently or within a team setting * Ability to lead and train others * Critical thinking aptitude with the ability to analyze data and formulate conclusions and recommendations * Effective communication and interpersonal skills, including ability to prepare written reports, correspondence and presentations to senior leadership and ability to lead * Superior written and oral communication skills combined with above average organization, interpersonal, listening, presentation and problem solving skills * Professional demeanor and ability to function with the utmost honesty and integrity. * Proficiency in using array of software packages, including MS Outlook, Word, PowerPoint and Excel * Strong customer orientation is essential * Ability to multitask in a fast paced environment and switch between projects Education and Experience * Minimum of 5 years of experience in the solid waste industry * BA in Business or Information Technology or AA and combined experience preferred Special Considerations/Physical Work Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. * Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day; * Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely; * Valid Driver's License WORK ENVIRONMENT: * Normal setting for this job is: office setting. * May require up to 20% travel OTHER JOB RESPONSIBILITIES: * Employees in this job classification must attend and participate in corporation sponsored training courses as assigned. * Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA. * Any additional job duties that may be assigned by the Supervisor.

Department: IS Information Technology Svcs Work Type: Full Time Shift: Shift 1/ to Minimum to Midpoint Pay Rate:$90,667.20 - $117,852.80 / Annual Lee Health is seeking a highly skilled Advanced Infrastructure Engineer with deep expertise in Microsoft enterprise infrastructure. This role is responsible for engineering, maintaining, and optimizing large-scale Windows Server environments supporting clinical, administrative, and operational workloads across a distributed healthcare system. This position requires advanced proficiency in Windows Server architecture, Active Directory services, virtualization (VMware), automation (PowerShell), and Azure/M365 ecosystems. The ideal candidate brings strong operational discipline, experience in complex multi-site environments, and the ability to engineer robust, secure, and scalable solutions. Core Technical Responsibilities * Architect, deploy, and support Windows Server systems across physical and virtual environments (2016/2019/2022). * Manage full lifecycle of OS builds, configuration baselines, patching, system performance, and capacity utilization. * Engineer and maintain enterprise Active Directory, including: * Domain Services * Group Policy (GPO design, auditing, troubleshooting) * Federation Services (ADFS) * Certificate Services (PKI architecture, renewal workflows, CA hierarchy) * Administer Azure AD / Entra ID, hybrid identity, conditional access, and security baselines. * Support and optimize Microsoft Exchange, M365, File/Print Services, IIS, and enterprise email archiving solutions. * Automate administrative processes using advanced PowerShell scripting, tooling, and orchestration patterns. * Troubleshoot complex infrastructure issues across server, storage, networking, identity, security, and virtualization layers. * Support VMware ESXi clusters, VM provisioning, resource tuning, templates, and host performance. * Contribute to infrastructure security hardening, incident response, and audit/compliance initiatives. * Participate in change, incident, and problem management using ITIL-aligned practices and ServiceNow workflows. * Provide Tier III engineering support for escalated operational issues. * Participate in a rotating on-call schedule to support 24/7 hospital operations. Technical Environment Experience in several of the following technologies is ideal: * Windows Server: 2016, 2019, 2022 * Identity & Access: AD DS, ADFS, GPO, PKI/Certificate Services * Cloud: Azure, M365, hybrid identity * Messaging: Exchange on-prem and Exchange Online * Virtualization: VMware ESXi * Automation: PowerShell (advanced), scripting frameworks, configuration tooling * Networking: DNS, DHCP, load balancing, firewall fundamentals * Storage/Backup: SAN/NAS platforms, enterprise backup strategies (Veeam, Rubrik, Commvault, etc.) * Security: Hardening standards, RBAC, MFA, conditional access, audit logging * Web & App Hosting: IIS, application pools, bindings, cert management * Database: Familiarity with MSSQL configuration and high-level administration Healthcare experience is a strong plus but not required; engineers from other highly regulated or large-scale environments will also excel. Education & Experience * Bachelors degree in Computer Science, Information Systems, Engineering, or related discipline OR equivalent relevant professional experience. * Minimum 4 years of progressively responsible infrastructure engineering experience in enterprise environments. Relevant Certifications Candidates holding advanced infrastructure, cloud, identity, or virtualization certifications appropriate to this level of engineering role are encouraged to apply (e.g., Microsoft, Azure, VMware, security, or equivalent engineering-track credentials). What Makes an Engineer Successful Here * Strong ownership of systems and willingness to go deep into root-cause analysis. * Ability to engineer hardened, production-ready solutions in a mission-critical environment. * Comfort supporting large multi-site or hybrid infrastructures. * Excellent documentation habits and adherence to repeatable processes. * Effective communication with peers, cross-functional teams, and technical leadership. * Desire to innovate, streamline, automate, and reduce technical debt. Why Engineering at Lee Health? * Complex, enterprise-scale environment powering high-impact clinical operations * Opportunities to shape modernization efforts in cloud, identity, automation, and virtualization * Remote flexibility for Florida residents * Not-for-profit, mission-driven stability with ongoing technology investment * Strong engineering community with opportunities for specialization and advancement

This job opportunity is available at ANY location in the United States. Ideally, selected candidates will be near a JACOBS U.S. based office, but we intend to hire the "best" candidates. Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology - we're integrating a multitude of these solution elements to build the smart environments of tomorrow. Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. At Jacobs, we don't settle - always looking beyond to raise the bar and deliver with excellence. We apply our expertise and knowledge as we look into the future with great optimism and focus. We don't settle until we give our best and know that we're making a difference. We're looking for an Entry-Level Instrumentation and Controls Engineer who is excited about working on projects that enable the heart of our clients' business. Join us and you'll have the chance to work on projects including state-of-the-art industrial and commercial facilities. You'll be accountable for the schedule and technical quality of challenging engineering tasks, as you gain familiarity with the client's expectations, scope, budget, and schedule. You'll also provide on-site assistance during startup, coordinate work activities with other staff members and the discipline lead. As part of a collaborative, multi-disciplinary team, you'll help design and optimize control systems for a variety of processes, working closely with architects, engineers, and designers to deliver complete, world-class solutions for new facilities. Your responsibilities will include developing P&IDs, sizing valves, specifying instrumentation, and documenting and modeling design information while ensuring compliance with building codes and industry standards. Your multi-discipline, highly interactive team will produce control system designs for a variety of processes, and develop options and optimizations for all aspects of the process control, instrumentation, and automation. You'll be surrounded by expert mentorship opportunities to help you thrive in your new career. Bring your curiosity, talent for multi-tasking and collaboration, and extreme organizational skills and we'll help you grow, pursue and fulfill what drives you - so we can make big impacts on the world, together. * Associate's or Engineering Tech degree in Mechanical, Control Systems, or Electrical Engineering Ideally, you'll also have: * Bachelor's degree in Mechanical, Control Systems, or Electrical Engineering * Working knowledge of Revit software preferred * Engineer in Training (EIT) * Strong communication skills both verbal and written * Strong analytical and problem-solving skills * Forward thinking, eager to learn best practices, and contribute with innovative ideas * Displayed ability to learn quickly and driven to broaden knowledge base * Ability to collaborate and work effectively in a variety of teams, including multi-disciplinary teams * Passion for buildings and construction * Prior experience with DDC and PLC based control systems. * Experience with Data Center design or operations. Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.

At Arietis Health, we recognize the vital role healthcare revenue cycle plays in maintaining the well-being of individuals and businesses alike. Our commitment is to demystify healthcare billing by empowering individuals and collaborating with premier healthcare organizations to address their executives' most pressing revenue cycle challenges. By doing so, we enable them to shift their focus towards providing exceptional patient care. Grounded in the belief of harnessing the expertise of a highly skilled team and advanced technology, we strive to cultivate a seamless patient billing experience that not only excels in efficiency but also delivers superior results. Join us in achieving our mission. We're actively seeking a Systems Engineer to join our fast-growing team. If you're eager to contribute to redefining the landscape of healthcare revenue cycle management and be a part of our collaborative, positive, and human-centric culture, we'd love to hear from you! About the Position: The Systems Engineer will be responsible for designing, implementing, and maintaining enterprise infrastructure in cloud and on-prem environments, with a strong focus on security, reliability, and compliance. The ideal candidate will bring deep technical expertise, strategic thinking, and a collaborative mindset to support mission-critical systems and services. What You'll Do: To excel in this role, an individual must satisfactorily perform the duties below; additional duties may be assigned. We are committed to intensive training opportunities and making reasonable accommodations to enable individuals with disabilities to perform the essential functions. Your contribution in this capacity is essential to our shared success. Infrastructure & Systems Manage and maintain virtualized Windows server environments. Manage and maintain virtualized Linux servers (RedHat, Ubuntu). Design and deploy Windows Server and Desktop solutions. Maintain segmented networks with next-generation firewalls (Palo Alto) and secure corporate connectivity. Monitor and respond to security alerts and incidents (MS-Defender, Red Canary, Mimecast). Cloud & Virtualization Administer services across Azure (Compute, Storage, Identity, Networking, Security, VDI). Manage Citrix Virtual Desktop products including DaaS, MCS, WEM, and Session Recording. Microsoft Ecosystem Administer Active Directory, Group Policy, Microsoft Exchange, Intune, and Office 365. Support a variety of Microsoft and third-party networked applications. Governance & Compliance Support third-party audits to maintain and advance company certifications and regulatory compliance. Actively participate in IT Change Management process, ensuring all changes are approved and documented. General Manage stakeholder-facing IT interactions and ensure high-quality service delivery. Foster positive relationships with internal teams and external IT vendors. Adhere to the Code of Conduct and Corporate Compliance Program. Other duties as assigned. Perform other duties as assigned. Adherence to the Code of Conduct and Corporate Compliance Program What You'll Bring: Bachelor's degree in computer science or related Engineering field 3-5+ years of experience in Systems Engineering, Server Management, and Infrastructure Support Extensive experience with cloud platforms (Azure, AWS, GCP) Strong knowledge of Citrix Virtual Desktop technologies Proficiency in Active Directory, Group Policy, Exchange, and Office 365 Expert-level understanding of Windows Server and Desktop deployment Experience with Linux OS (RedHat, Ubuntu) Familiarity with enterprise networking and firewall technologies Strong analytical, problem-solving, and communication skills Ability to work independently and collaboratively in a fast-paced environment Understand HIPAA (Health Insurance Portability and Accountability) guidelines. Strong Language Ability: Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees. Strong Mathematical Ability: Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Apply concepts of basic algebra and geometry. Strong Reasoning Ability: Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Excellent technical writing capability Excellent non-technical writing capability Excellent telephone skills and manner with customers Excellent face-to-face interactions with customers Excellent organizational skills Excellent process development and documentation skills What We Offer: A chance to simplify revenue cycle management, together at a high-growth company! Since our founding in 2020, we're already helping millions of patients and thousands of providers each year. We are proud to offer: Competitive compensation 401K plan with company match PTO with 12 additional paid holidays Telehealth at no cost to employees Health, dental, vision, and prescription drug coverage Group life insurance, Optional Life, Critical Illness and more. Training, development, and mentorship opportunities Other: Our commitment to fostering a diverse and inclusive workplace is unwavering. All qualified applicants will be considered for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. The job description provided above is not an exhaustive list of duties and standards for the position. Incumbents are encouraged to willingly embrace additional instructions and undertake related duties as assigned by their supervisor. As a condition of employment, you are expected to adhere to established compliance program requirements and uphold the employee and internet codes of conduct outlined in the Employee Handbook. While all tasks and responsibilities listed are considered essential functions of this position, we recognize that business conditions may require reasonable accommodations for additional tasks and responsibilities. The work environment characteristics outlined herein represent those encountered by an employee while performing the essential functions of this job. Reasonable accommodation may be arranged to facilitate individuals with disabilities in fulfilling these essential functions. The physical requirements outlined herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. We are dedicated to making reasonable accommodations to enable individuals with disabilities to fulfill these essential functions.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.00/Hour

The Endpoint Systems Engineer I supports the university's endpoint environment by deploying and maintaining software, applying configuration policies, and assisting with modern device management solutions. The role helps manage Windows, mac OS, and mobile devices through centralized MDM/UEM platforms, supports automated provisioning and update workflows, monitors device compliance and security posture, and provides technical assistance for escalated endpoint issues. This position contributes to ongoing modernization efforts that improve reliability, security, and user experience across the university's computing environment. Typical duties include but are not limited to: * Supports the configuration, deployment, and day-to-day operation of enterprise endpoint management tools (MDM/UEM) used for managing Windows, mac OS, and mobile devices * Assists with device provisioning workflows including modern provisioning methods (e.g., automated enrollment, Autopilot-style onboarding, or similar tools). * Implements and maintains endpoint security and configuration policies as directed by senior engineers or the Endpoint Deployment Manager. * Performs software deployments, updates, and application packaging tasks using centralized management tools. * Monitors endpoint compliance, health, and update status, escalating issues as needed. * Assists with documenting procedures, configuration standards, and troubleshooting steps to support consistent operations. * Coordinates basic testing of application deployments and endpoint changes with functional and academic departments. * Provides Level-2 support for endpoint-related issues escalated from IT User Support Specialists. * Maintains accurate inventory records for endpoints, peripherals, and assigned software licenses. * Tracks work in the IT ticketing system, ensuring timely updates and clear communication with end users. * Participates in routine review and improvement of endpoint processes, recommending enhancements when appropriate. * Supports cross-training efforts within the Endpoint Deployment Team and collaborates with other ITS staff as needed. Additional Duties: * Performs other job-related duties as assigned. Additional Job Description Required Qualifications: * This position requires either five years of directly related full-time experience or, as an alternative, a Bachelor's degree from an accredited institution in Computer Science or related field and one year of full-time experience directly related to the job functions. * Any appropriate combination of relevant education, experience, and/or certifications may be considered. Preferred Qualifications: * Experience using enterprise endpoint management systems such as Intune, SCCM, Jamf, or similar MDM/UEM tools to deploy software, apply configuration and security policies, manage updates, and maintain device compliance. * Experience with PowerShell or similar scripting tools to assist with automation, troubleshooting, and configuration management * Experience with server system products involving a variety of software and hardware implementations. Knowledge, Skills & Abilities: * Knowledge of basic networking concepts (e.g. Systems, Protocols, Directory Services). * Knowledge and proficiency with relevant business systems, operating systems, and servers. * Knowledge of and ability to administer cloud based applications (Saas). * Skill in light programming, project management of small initiatives, and troubleshooting. * Skill in managing servers and storage hardware. * Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. * Excellent interpersonal, verbal and written communication skills. * Advanced verbal and written communication skills and the ability to present effectively to small and large groups. * Ability to take initiative to plan, organize, coordinate and perform work in various situations when numerous and competing demands are involved. * Ability to collaborate and work effectively within the community and willing to contribute to a team effort. * Ability to work independently and follow through on assignments. * Ability to provide professional customer service. Pay Grade 17 FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.

Salary: Based on Experience System Administrator MSP Experience Required (Preferred Kaseya Knowledge) Location: vi Logics SWFL Office Naples, FL (Operations Center) In-Office Only vi Logics is seeking a System Administrator with a Managed Service Provider (MSP) background to join our dynamic team in Naples, FL. This is a strictly in-office positionremote work is not available. As team-building and collaboration are critical to our success, this role requires daily face-to-face interaction with colleagues and leadership. The ideal candidate will provide technical support for customers, ensuring the seamless operation and security of IT systems, networks, and applications. Candidates with experience in Kaseya or similar RMM (Remote Monitoring and Management) tools are strongly preferred. This position requires hands-on troubleshooting, proactive IT management, and exceptional problem-solving skills in a fast-paced, customer-facing environment. Primary Responsibilities: In-office, on-site support for Windows-based systems, networking, and IT infrastructure. Install, configure, and maintain server, desktop, and network environments to ensure peak performance and security. Utilize RMM tools (preferably Kaseya) to proactively monitor, manage, and resolve IT issues. Perform system backups, recovery operations, and general maintenance to maximize uptime and efficiency. Research, plan, and execute software and hardware upgrades for internal and external environments. Worked within a CRM ticketing system to log, resolve, and escalate technical issues, ensuring timely customer follow-ups. Install, configure, and troubleshoot network devices, including firewalls, switches, routers, and access points. Assist with cybersecurity best practices to protect systems against vulnerabilities and security threats. Document IT procedures, system configurations, troubleshooting steps, and knowledge base articles. Collaborate with team members in person to develop, test, and implement IT solutions. Provide guidance and on-site training to junior technicians when necessary. Required Qualifications:Education: Bachelors degree in Information Technology, Computer Science, or a related field. Experience: 3-5 years of hands-on IT experience, preferably within an MSP environment. Strong knowledge of Microsoft Windows Server 2016 and newer. Experience with Active Directory, Group Policy, Office 365, and Exchange Online. Proficiency in IP addressing, subnetting, VLANs, and firewall configurations. Hands-on experience with virtualization, networking (DNS, DHCP, VPN, TCP/IP), and cybersecurity best practices. Preferred experience with Kaseya or other RMM tools such as NinjaOne, ConnectWise Automate, or Datto RMM. Certifications (Preferred but Not Required): Microsoft certifications (MCP, MCSA, or equivalent) CompTIA certifications (A+, Network+, Security+) Cisco certifications (CCNA) Kaseya VSA or RMM-related certifications (preferred) Skills & Abilities: Must be willing to work in-office dailyremote work is not an option. Ability to troubleshoot and resolve complex IT issues efficiently. Strong customer service and communication skills in a professional, customer-facing role. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Willingness to learn new technologies and adapt to changing business needs. Strong documentation skills with attention to detail. Security-conscious mindset, ensuring IT best practices and compliance are upheld. Additional Requirements: This is an in-office roleremote or hybrid work is NOT an option. Travel may be required to customer sites or other vi Logics locations. Must possess a valid drivers license with a clean record. Must be able to pass a full background check. Must be able to pass a drug and alcohol screening. Working Conditions & Schedule: Strictly in-office position based in Naples, FL. Standard office environment with occasional travel to client sites. The role may require occasional on-call or after-hours support. vi Logics operates 24/7/365; shift assignments are based on tenure and experience. Holiday coverage may be required. If you are a technical problem solver with MSP experience and a passion for IT infrastructure, cybersecurity, and automation tools like Kaseya, and if you thrive in a collaborative, in-office team environment, we encourage you to apply and be part of our cutting-edge technology team at vi Logics! Disclaimer The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract and the employee is considered an AT-WILL employee, subject to termination with or without cause or resignation at any time. Qualified employees who require reasonable accommodations to perform the essential functions of the position should notify Human Resources.

Job DescriptionDescription: Full-Time Exempt Support Engineers are responsible for providing support on Tier 1 and Tier 2 incoming reactive and proactive service requests. Work performed for this role will take place both onsite and remotely from Entech's Service Desk, and potentially at one of our locations with augmented staff. Support Engineers will work independently and as part of a team to answer service desk calls, urgently analyze technical issues, troubleshoot over the phone / onsite / via remote access and escalate problems when appropriate. Support Engineers will be responsible for a healthy ticket queue, entering time and notes into tickets as it occurs, managing their daily schedule and overall board management. Why Entech? Entech is a growing Managed IT Support Services company with over 27 years of enabling people to do what matters. We value integrity, teamwork, and strong relationships with employees, clients, and the community. Join our family for growth opportunities, a fun environment, and a passion for technology. With offices in Fort Myers, Naples, and Bradenton, we look forward to your application! Essential Duties and Responsibilities Identify, troubleshoot, and document user issues to resolution, while maintaining superior customer satisfaction. Work with end users to resolve reactive support requests. These issues will be related to Windows servers and desktops, Microsoft cloud services including Microsoft 365 and Azure, firewalls, managed switches, and LAN/WAN connectivity issues. Work to resolve proactive alerts and monitors generated by the NOC. These issues will be related to backups, viruses, impending hardware failures, licensing issues and more. Manage your daily ticket queues and schedule to ensure all assigned tickets are resolved and responded to within preapproved targets. Communicate with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. Improve customer service, perception, and satisfaction. Effectively communicate the scope of work for all hourly clients. Work in a team and communicate effectively. Escalate service or project issues that cannot be completed within agreed service levels. Required Technical Skills Intermediate proficiency in and ability to troubleshoot: Windows 10 and 11 Operating Systems Workstation and Server Hardware Printer and Multi-function devices and technologies Standard Windows Applications. Microsoft Office Suite Email and Mobile Device connectivity Basic proficiency in and the ability to troubleshoot: Mac OS troubleshooting IPv4 and IPv6 technologies LAN/WAN connectivity issues Hyper-V, vSphere, Citrix, SQL, and Terminal Services Active Directory Windows Server2008- 2022 VPN connectivity troubleshooting and configuration (Cisco, SonicWall, OpenVPN, IPSec) Microsoft 365 and Microsoft Azure Required Skills and Abilities Comprehensive knowledge of information systems technology subjects and extensive knowledge of hardware and software with the ability to keep abreast of new technologies. Ability to read and interpret documents, write routine reports and correspondence, and speak effectively in English. Ability to perform basic math computations. Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form. Ability to maintain composure and handle stressful situations. Must be detail oriented, organized, multi-task oriented and possess excellent communication skills. Education and Experience High School Diploma or GED (Two years college or equivalent work experience preferred). One to two years working in a Technical Support/Service Desk environment preferred. Certifications and Licenses CompTIA A+ or Equivalent CompTIA Network+ or Equivalent preferred Benefits: Free Employee Medical Insurance Additional Employer Paid Medical Options Fully Vested 401(k) Match Flexible Time Off (an unlimited amount of paid time off days) Free $10,000 Life Insurance Policy Six Paid Holidays - PLUS Black Friday! Flexible Schedule Options Fun Employee Events - Yearly Culture Building Events Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance. Entech is an Equal Opportunity Employer. Entech participates in E-verify for all employees. This position requires the passing of a level 2 background check as well as a pre-employment drug screening. A valid driver's license is required for this position. Requirements: