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  • System Administrator III (Onsite)

    Lee County Tax Collector 3.4company rating

    Network administrator job in Fort Myers, FL

    Full-time Description This role is based onsite in Fort Myers. The salary range for this position is $74,500.00 - $111,716.00, with starting salary dependent upon experience, qualifications, and relevant background. Are you a people-person who loves variety in your workday? Do you thrive on helping others, solving problems, and keeping things organized behind the scenes? We're looking for a dynamic and resourceful Systems Administrator to join our team! In this role, you won't be stuck doing just one thing - you'll be at the heart of our Information Technology operations, handling a wide range of data networking responsibilities, including data switching, routing, firewalls, intrusion detection, intrusion prevention, and more. If you enjoy diving into different areas of technology and making a real impact on employees' day-to-day experiences, this is the opportunity for you. Why Join Us? At our organization, we believe HR is more than policies and paperwork - it's about people, purpose, and creating a workplace where everyone can thrive. As part of our HR team, you'll have the chance to: Make a meaningful difference in employees' lives Take ownership of impactful programs and projects Bring your ideas to the table - and see them in action Work with a supportive team that values collaboration, growth, and innovation If you're ready to bring your skills and experience to a place where they matter every day, we'd love to meet you. Key Responsibilities: Network Infrastructure Administration Design, deploy, configure, and maintain enterprise network infrastructure supporting LAN, WAN, and data center environments Administer and support Cisco routers, ensuring optimal performance, scalability, and security Administer and support Extreme Networks switches, including VLANs, STP, and QoS Manage and maintain Palo Alto Networks firewalls, including security policies, NAT, VPNs, and threat prevention features Routing, Switching, and Network Protocols Configure and manage advanced routing protocols, including BGP, OSPF, and static routing Design and maintain failover routing, redundancy, and high-availability solutions Implement and troubleshoot Layer 2 and Layer 3 technologies (VLANs, subnets, ACLs, IP addressing schemes) Ensure efficient traffic flow and performance optimization across the network WAN / LAN Architecture & Connectivity Design, implement, and maintain WAN and LAN topologies across multiple sites Manage site-to-site and remote connectivity solutions, including VPNs and secure tunnels Coordinate with ISPs and vendors for circuit provisioning, performance issues, and outages Security & Compliance Enforce network security best practices and standards across all infrastructure Monitor, analyze, and respond to security events and vulnerabilities Ensure firewall rules, segmentation, and access controls align with organizational policies Participate in audits and compliance initiatives as required Monitoring, Troubleshooting & Optimization Proactively monitor network performance, availability, and capacity Diagnose and resolve complex network issues across routing, switching, and firewall platforms Perform root cause analysis and implement long-term corrective actions Maintain network documentation, diagrams, and configurations Disaster Recovery & Business Continuity Design, test, and maintain disaster recovery and business continuity plans for network services Implement redundancy and geographic failover solutions Participate in DR testing, incident response, and post-incident reviews Change Management & Documentation Plan and execute network changes following change management processes Maintain accurate and up-to-date documentation, including network diagrams and configuration standards Develop and enforce operational procedures and best practices Collaboration Provide technical guidance and mentorship to junior network and systems staff Collaborate with systems, security, and application teams on infrastructure initiatives Evaluate and recommend new technologies, tools, and upgrades Other Technologies Assist other Systems team personnel as needed with technology issues in Microsoft and AWS environments. Requirements Bachelor's degree with major course work in Computer Science and five years' work experience related to enterprise level computer system/network administration, management, or support; or equivalent combination of education, training, and experience as determined by ITS Management. Knowledge of Microsoft Windows client/server operating systems and Microsoft Active Directory desired. Background check required. Valid Florida Driver's License required. May require after hours, weekend or emergency (natural disaster, major incident, etc.) support. Knowledge of Microsoft client and server patch management processes desired. Knowledge and experience implementing disaster recovery solutions, with proven ability to perform failovers in high-availability environments. Strong desire to learn and apply emerging technologies. FLSA Status Description Work is performed independently under limited supervision with considerable latitude. Position typically requires processing and interpreting complex, less clearly defined issues. Work Conditions Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and material of light to moderate weight (5-50 lbs.). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
    $74.5k-111.7k yearly 1d ago
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  • Systems Administrator

    Vilogics

    Network administrator job in Naples, FL

    Salary: Based on Experience System Administrator MSP Experience Required (Preferred Kaseya Knowledge) Location: vi Logics SWFL Office Naples, FL (Operations Center) In-Office Only vi Logics is seeking a System Administrator with a Managed Service Provider (MSP) background to join our dynamic team in Naples, FL. This is a strictly in-office positionremote work is not available. As team-building and collaboration are critical to our success, this role requires daily face-to-face interaction with colleagues and leadership. The ideal candidate will provide technical support for customers, ensuring the seamless operation and security of IT systems, networks, and applications. Candidates with experience in Kaseya or similar RMM (Remote Monitoring and Management) tools are strongly preferred. This position requires hands-on troubleshooting, proactive IT management, and exceptional problem-solving skills in a fast-paced, customer-facing environment. Primary Responsibilities: In-office, on-site support for Windows-based systems, networking, and IT infrastructure. Install, configure, and maintain server, desktop, and network environments to ensure peak performance and security. Utilize RMM tools (preferably Kaseya) to proactively monitor, manage, and resolve IT issues. Perform system backups, recovery operations, and general maintenance to maximize uptime and efficiency. Research, plan, and execute software and hardware upgrades for internal and external environments. Worked within a CRM ticketing system to log, resolve, and escalate technical issues, ensuring timely customer follow-ups. Install, configure, and troubleshoot network devices, including firewalls, switches, routers, and access points. Assist with cybersecurity best practices to protect systems against vulnerabilities and security threats. Document IT procedures, system configurations, troubleshooting steps, and knowledge base articles. Collaborate with team members in person to develop, test, and implement IT solutions. Provide guidance and on-site training to junior technicians when necessary. Required Qualifications:Education: Bachelors degree in Information Technology, Computer Science, or a related field. Experience: 3-5 years of hands-on IT experience, preferably within an MSP environment. Strong knowledge of Microsoft Windows Server 2016 and newer. Experience with Active Directory, Group Policy, Office 365, and Exchange Online. Proficiency in IP addressing, subnetting, VLANs, and firewall configurations. Hands-on experience with virtualization, networking (DNS, DHCP, VPN, TCP/IP), and cybersecurity best practices. Preferred experience with Kaseya or other RMM tools such as NinjaOne, ConnectWise Automate, or Datto RMM. Certifications (Preferred but Not Required): Microsoft certifications (MCP, MCSA, or equivalent) CompTIA certifications (A+, Network+, Security+) Cisco certifications (CCNA) Kaseya VSA or RMM-related certifications (preferred) Skills & Abilities: Must be willing to work in-office dailyremote work is not an option. Ability to troubleshoot and resolve complex IT issues efficiently. Strong customer service and communication skills in a professional, customer-facing role. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Willingness to learn new technologies and adapt to changing business needs. Strong documentation skills with attention to detail. Security-conscious mindset, ensuring IT best practices and compliance are upheld. Additional Requirements: This is an in-office roleremote or hybrid work is NOT an option. Travel may be required to customer sites or other vi Logics locations. Must possess a valid drivers license with a clean record. Must be able to pass a full background check. Must be able to pass a drug and alcohol screening. Working Conditions & Schedule: Strictly in-office position based in Naples, FL. Standard office environment with occasional travel to client sites. The role may require occasional on-call or after-hours support. vi Logics operates 24/7/365; shift assignments are based on tenure and experience. Holiday coverage may be required. If you are a technical problem solver with MSP experience and a passion for IT infrastructure, cybersecurity, and automation tools like Kaseya, and if you thrive in a collaborative, in-office team environment, we encourage you to apply and be part of our cutting-edge technology team at vi Logics! Disclaimer The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract and the employee is considered an AT-WILL employee, subject to termination with or without cause or resignation at any time. Qualified employees who require reasonable accommodations to perform the essential functions of the position should notify Human Resources.
    $58k-76k yearly est. 5d ago
  • IT Application Administrator

    Discovery Senior Living

    Network administrator job in Bonita Springs, FL

    Discover Your Purpose with Us at Discovery Senior Living As our IT System Administrator, you'll play an essential role in supporting the systems that keep our senior living communities running smoothly. By partnering closely with Finance and Accounting teams, you'll help ensure data integrity, system reliability, and seamless technology operations-making a meaningful impact every single day. Your Role: As the IT System Administrator, your role includes managing, optimizing, and supporting enterprise financial and ERP systems with a primary focus on Yardi Voyager. You will serve as the technical bridge between IT infrastructure and Finance/Accounting teams, ensuring secure access, reliable reporting, and efficient system integrations. Position Highlights: Status: Full-Time Schedule: Monday-Friday; occasional off-hours support for maintenance, upgrades, or critical issues Location: Bonita Springs, FL Rate of Pay: $80,000 Travel: Minimal, as needed Why You'll Love Working at Discovery Senior Living Discovery Senior Living has been proudly serving seniors and families since 1994. We have built a wealth of knowledge, passion, and respect for senior housing with experience owning, operating, and managing successful, award-winning senior living communities. Our high standards and commitment to quality care are evident in all we do. We are leaders of our industry, redefining senior living and reaching a new level of achievement through integrity, teamwork, performance, accountability, hard work, compassion, and creativity. A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It's just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members. We're continually looking for new talent to make living and working at Discovery the best it can be. Find out what makes working at Discovery unique in the world of senior living. Discover Your Purpose! What You'll Do: Serve as the Subject Matter Expert for Yardi Voyager and associated ERP modules Manage user access, roles, and security permissions to support compliance and audit requirements Lead system upgrades, enhancements, sandbox testing, and User Acceptance Testing (UAT) Troubleshoot and resolve Tier 2 and Tier 3 system issues escalated from the help desk Support additional finance systems such as Concur and Avid Pay Partner with Finance during month-end and year-end close processes Design, develop, and maintain custom reports using Yardi reporting tools and SQL queries Monitor and maintain integrations between ERP systems and external vendors or banking platforms Perform data audits to ensure integrity of General Ledger, AP, and AR data Manage vendor relationships and drive timely issue resolution Document system configurations, SOPs, workflows, and technical processes Identify opportunities for automation, system optimization, and process improvement Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience) 3-5 years of experience in IT systems administration or application support Hands-on experience supporting ERP or financial management systems Strong experience with SaaS platforms, user management, and role-based access control Working knowledge of SQL reporting and data management best practices Exposure to scripting or automation tools (PowerShell, Python, or similar) preferred Experience creating technical documentation and end-user support materials Strong communication and problem-solving skills Relevant certifications or vendor credentials are a plus Why Join Us? Enjoy a comprehensive benefits package - medical, dental, vision, PTO, 401(k) and more for eligible positions Thrive in a purpose-driven environment that puts residents first Join a collaborative, supportive leadership team that values your voice Build meaningful connections and create lasting impact for residents and their loved ones Benefits You'll Enjoy: Competitive wages Early access to earned wages before payday! Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer match Paid training Opportunities for growth and advancement Meals and uniforms Employee Assistance Program Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information. JOB CODE: 1007006
    $80k yearly 13d ago
  • IT Administrator

    Rentvine 3.8company rating

    Network administrator job in Estero, FL

    About the role The IT Administrator is responsible for operating and supporting Rentvine's IT environment with a focus on endpoints, identity, collaboration tools, email security, and office IT systems. This role partners closely with the Security and DevOps teams to ensure systems are secure, reliable, and easy for employees to use. This role will also drive and support aspects of our SOC2 certification program. What you'll do: Device & Hardware Management Own the full lifecycle of company-issued laptops (primarily mac OS, limited Windows) Maintain accurate IT asset inventory (assigned, spare, retired devices) Manage zero-touch device provisioning using Apple Business Manager in conjunction with the company's MDM solution Coordinate laptop ordering, shipping, replacement, and recovery Ensure devices are enrolled, compliant, and properly decommissioned MDM & Endpoint Security Administer and operate the company's MDM solution Rippling Enforce device security baselines (encryption, OS version, screen lock) Deploy and maintain endpoint security agents using the company's endpoint security tooling Monitor device health and endpoint security status Partner with Security on endpoint-related incidents and audits Google Workspace & Email Administration Serve as the primary administrator for Google Workspace, including: Gmail administration (mail flow, security controls, spam and phishing protection) Google Drive administration (sharing policies, access controls, external sharing) User, group, and organizational unit management Application access and SSO integrations Administer and operate email security tooling integrated with Google Workspace, including alert review, message remediation, and user support Enforce Google Workspace security baselines (MFA, OAuth app controls) Support data access, retention, and eDiscovery requests as directed by Security, Legal, or HR Troubleshoot Google Workspace and email-related issues for end users Onboarding & Offboarding Execute onboarding and offboarding through the company's HR and IT automation platform Manage user access across Google Workspace, Slack, and core SaaS tools Ensure timely provisioning and deprovisioning of accounts and devices Handle account suspension, data transfer, and device recovery during offboarding Software & SaaS Management Maintain a catalog of all software and SaaS applications in use Run the software request and approval process Track licensing, renewals, and usage Review and manage third-party and OAuth app access in Google Workspace Office Network & Equipment Management Manage and maintain basic office IT infrastructure, including: Office firewall Network switches and wireless access points Network-connected printers and peripherals Perform basic configuration, troubleshooting, and updates Monitor availability and escalate issues to vendors or service providers as needed Coordinate with internet service providers (ISP) and managed network vendors Ensure office network equipment aligns with company security standards IT Support & Operations Provide Tier 1-2 IT support for employees (devices, access, software) Troubleshoot endpoint, identity, SaaS, email, and office IT issues Create and maintain IT documentation and standard operating procedures Coordinate with external vendors or managed service providers as needed Collaboration Work closely with the CISO to implement security policies and controls Partner with DevOps on identity, access, and automation touchpoints Support compliance initiatives by maintaining clean IT, device, email, and access posture Qualifications 3-6 years of experience in IT administration or IT operations Strong experience managing mac OS endpoints (Windows familiarity a plus) Hands-on experience with MDM tools (Jamf, Kandji, Intune, or similar) Experience administering Google Workspace, including Gmail and Google Drive Familiarity with endpoint and email security tools Experience supporting SaaS-based environments Strong organizational, documentation, and communication skills
    $51k-74k yearly est. 11d ago
  • IT Administrator

    Fort Myers Broadcasting Co

    Network administrator job in Fort Myers, FL

    As IT Administrator you will oversee the IT operations and work with a collaborative team in a fast paced environment. The IT Administrator reports to the Director of Operations and performs daily maintenance on computers, phone system, printers and provides user support Responsibilities Support user needs across all departments and entities, including News, creative services, digital, sales, engineering and administration Maintain imaging machines, updating firmware, managing hardware and inventory Provide technical guidance to end users and mobile device support Support LAN/IT infrastructure, installation and support of network hardware and software Analyze and implement data backup, disaster recovery and security procedures Company phone system Requirements Working knowledge of managed network switches and architecture concepts Microsoft, Cisco or VMWare certifications preferred TCP/IP subnetting and routing, knowledge of Cisco equipment and VPN preferred Knowledge of file share permissions and procedures Microsoft Windows desktop and server operating systems Knowledge of Linux Prior experience with a large user base Experience in the broadcasting setting preferred Enterprise and web based applications Communications skills and customer service attitude Physical Requirements Ability to sit or stand for extended periods and perform frequent computer and keyboard use. Ability to walk, bend, stoop, reach, and work in confined spaces to install or service equipment. Ability to lift and move equipment up to 50 pounds. Sufficient manual dexterity and visual acuity to handle technical components and read screens or documentation. Ability to travel between work areas or locations as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits: Full-time new hires are eligible to participate in all company benefit plans, including: Health, Dental, Vision Insurance, and HSA 1 st of the month after 30 days of employment Subject to plan terms Eligibility for company-paid benefits such as life insurance & EAP and employee-paid benefits such as short-term disability PTO - Earned on Accrual Basis Company-Paid Holidays 401(k) *Please no phone calls or emails regarding this position #LI-onsite Southwest Florida is often praised as being one of the healthiest and happiest places in the world with miles of white-sand beaches and a dynamic community. Broadcast Center is an Equal Opportunity Employer and we are a drug-free and smoke-free environment.
    $48k-71k yearly est. Auto-Apply 4d ago
  • Desktop Support Specialist

    Cai 4.8company rating

    Network administrator job in Fort Myers, FL

    **Req number:** R6988 **Employment type:** Full time **Worksite flexibility:** Onsite **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated Desktop Support Specialist ready to take us to the next level! If you have skills in Microsoft 365, Active Directory, and basic networking concepts, and are looking for your next career move, apply now. **Job Description** We are looking for a **Desktop Support Specialist** to provide technical assistance and support to end users for hardware, software, and network-related issues. This position will be **a** **full-time contract** and **onsite** . **What You'll Do** + Provide first- and second-level technical support for desktops, laptops, mobile devices, printers, and peripherals + Troubleshoot and resolve hardware, software, operating system, and connectivity issues + Install, configure, and maintain desktop operating systems, applications, and updates + Respond to help desk tickets, phone calls, and walk-up support requests in a timely manner + Escalate complex issues to higher-level IT teams when necessary + Maintain accurate documentation of incidents, solutions, and system configurations + Assist with onboarding and offboarding by setting up and decommissioning user accounts and equipment + Support remote users via phone, email, and remote access tools + Ensure compliance with security policies, including antivirus, patching, and access controls + Participate in asset management, inventory tracking, and equipment lifecycle management **What You'll Need** Required: + Associate's or Bachelor's degree in Information Technology or related field, or equivalent work experience + 1-3 years of experience in a desktop support or help desk role + Strong knowledge of Windows and/or mac OS operating systems + Familiarity with Microsoft 365, Active Directory, and basic networking concepts + Experience with ticketing systems and remote support tools + Excellent problem-solving, communication, and customer service skills Preferred: + IT certifications such as CompTIA A+, Network+, or Microsoft certifications + Experience supporting mobile devices (iOS, Android) + Basic scripting or automation experience (PowerShell, Bash) + Knowledge of endpoint management tools (Intune, SCCM, JAMF) **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor + May require lifting and moving computer equipment (up to 40 lbs) + Frequent interaction with employees at all levels of the organization \#LI-CB1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $45,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $45k yearly 2d ago
  • IT Generalist - Tice

    Goodwill Industries of Southwest Florida 4.2company rating

    Network administrator job in Fort Myers, FL

    Job Description Goodwill INDUSTRIES OF Southwest Florida, INC. IT Generalist Full time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence. Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities : Great customer service skills. Work on all technology issues within all areas of Goodwill including Stores, Main Office, Community Resource Centers, and PTO. Performs information systems administrative procedures and maintains documentation that covers data control, applications training, data coordination and scheduling, data security administration, etc. Works on projects/matters of limited complexity in a support role. Work is closely managed. Work independently on technology installations and troubleshooting. Required Experience: Applicant must have a minimum of 1-3 years extensive knowledge in the operations of IT, computer hardware, software and peripherals, and have a working knowledge for installing, configuring, upgrading, troubleshooting and repairing equipment. University degree or college diploma in computing or information technology or equivalent combination of education, training and experience. Required skills: Works with user departments during design and installation phase and provides information to fulfill project reporting requirements as assigned. Keep all company systems updated with the latest software and evaluate system upgrades and new software. Responsible for the Technical Support of all computers, servers, WAN, LAN, Printers, registers, fax machines, credit card machines, POS systems, and software. Ensure that in case of a disaster such as a plant fire or flood, division information stored in the systems will be not be lost. Conducts periodic audits on-site and off-site to ensure this disaster recovery program is effective. Knowledge of communications hardware/software techniques. Considerable skill in the application of hardware, software, and other telecommunications techniques relevant to business communication problems is required. Complementing this should be working skill in assisting users to identify and express their communications system needs, as well as working skill in project management and supervision. Able to function in a workgroup, team-oriented environment; Able to lift up to 50 lbs. (computer hardware), multi-task; Must have a valid Florida License and proper insurance that would allow them to travel from location to location while using their personal vehicle. Health and dental plans 403(b) retirement plan Paid holidays Personal time off (PTO) Employee Assistance Program Store Discounts Tuition Reimbursement Apply online at: goodwillswfl.org Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values · Respect: We treat all people with dignity and respect. · Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. · Ethics: We strive to meet the highest ethical standards. · Learning: We challenge each other to strive for excellence and to continually learn. · Innovation: We embrace continuous improvement, bold creativity, and change. Job Posted by ApplicantPro
    $28k-42k yearly est. 17d ago
  • IT Generalist - Opportunity Center

    Goodwill Southwest Florida 4.3company rating

    Network administrator job in Fort Myers, FL

    Goodwill INDUSTRIES OF Southwest Florida, INC. IT Generalist Full time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence. Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities: Great customer service skills. Work on all technology issues within all areas of Goodwill including Stores, Main Office, Community Resource Centers, and PTO. Performs information systems administrative procedures and maintains documentation that covers data control, applications training, data coordination and scheduling, data security administration, etc. Works on projects/matters of limited complexity in a support role. Work is closely managed. Work independently on technology installations and troubleshooting. Required Experience: Applicant must have a minimum of 1-3 years extensive knowledge in the operations of IT, computer hardware, software and peripherals, and have a working knowledge for installing, configuring, upgrading, troubleshooting and repairing equipment. University degree or college diploma in computing or information technology or equivalent combination of education, training and experience. Required skills: Works with user departments during design and installation phase and provides information to fulfill project reporting requirements as assigned. Keep all company systems updated with the latest software and evaluate system upgrades and new software. Responsible for the Technical Support of all computers, servers, WAN, LAN, Printers, registers, fax machines, credit card machines, POS systems, and software. Ensure that in case of a disaster such as a plant fire or flood, division information stored in the systems will be not be lost. Conducts periodic audits on-site and off-site to ensure this disaster recovery program is effective. Knowledge of communications hardware/software techniques. Considerable skill in the application of hardware, software, and other telecommunications techniques relevant to business communication problems is required. Complementing this should be working skill in assisting users to identify and express their communications system needs, as well as working skill in project management and supervision. Able to function in a workgroup, team-oriented environment; Able to lift up to 50 lbs. (computer hardware), multi-task; Must have a valid Florida License and proper insurance that would allow them to travel from location to location while using their personal vehicle. Health and dental plans * 403(b) retirement plan * Paid holidays * Personal time off (PTO) * Employee Assistance Program * Store Discounts * Tuition Reimbursement Apply online at: goodwillswfl.org Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values * Respect: We treat all people with dignity and respect. * Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. * Ethics: We strive to meet the highest ethical standards. * Learning: We challenge each other to strive for excellence and to continually learn. * Innovation: We embrace continuous improvement, bold creativity, and change.
    $26k-41k yearly est. 18d ago
  • IT Consultant Provider Resource & End User Training Svcs

    NCH Healthcare-Naples Community Hospital 3.8company rating

    Network administrator job in Naples, FL

    * DEPARTMENT: 18231 - IT Administration * WORK TYPE: Full Time * WORK SCHEDULE: ABOUT NCH NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care. NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan. Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more. JOB SUMMARY SER master files contain a record for each caregiver, resource, device, and all relevant information for providers and designated clinical resources. The IT Consultant Provider Resource (SER) and End User Training Services (EUTS) is responsible for the initial set-up, ongoing maintenance and support for the SER master files including provider configuration. Since most Epic applications interact with the SER master files the IT Consultant will serve as a knowledgeable resource to all other Epic application team members. The IT Consultant Provider Resource (SER) and End User Training Services (EUTS) will assist in designing SER mater files to ensure configurations, performance, resources, and security of the systems meet organizational needs. Maintains and supports SER master files and diagnoses issues when necessary. Works collaboratively with operational departments to ensure onboarding, terminations, and transfers are seamless for SER and EUTS. ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned. * Assigned areas include but are not limited to Epic SER records and enrollment for EUTS. * Administers the role-based access control model and is responsible for creating and modifying accounts for moves, adds, or terminations to various applications. * Ensures the confidentiality, integrity, and availability of systems and data. * Administer, manage, and support the Standards, Guidelines and Procedures for all SER management and EUTS across various systems and Epic integration. * Complete tasks, review configurations, and perform system maintenance. Serves as an escalation contact for upgrades and services for reported issues or for assigned projects. * Recommend process and system improvements to gain efficiency and accuracy. * Collaborate closely with Access Identity Management, Human Resources and Medical Staff office. * Collaborate closely with EUTS. * Performs routine audits and reports findings to IT leadership. * Identifies issues, incidences, and breaches. Works with IT leadership to ensure remediation and mitigation of said issues. * Prepares training programs and measures the effectiveness of SER records. * Work closely with training teams to ensure accurate enrollment of users in training sessions. * Maintain data integrity for training rosters and completion records. * Work closely with training teams to ensure accurate scheduling and enrollment of users in training sessions. * Maintain data integrity for training rosters and completion records. * Provides outstanding customer service to our customers and maintains positive relationships with other employees and contractors. * Desire and willingness to work in a collaborative, innovative, flexible, and team-oriented environment, while displaying a problem-solving orientation to issues daily. * Troubleshoots identified issues, solves end user problems, enhances, and optimizes applications. * Participates in ongoing support and maintenance of existing systems and applications. * Performs after-hours maintenance as required. * Creates and maintains detailed technical documentation for assigned systems and processes. * Provides on-call coverage as deemed appropriate. * Identifies and escalates production-critical issues to appropriate IT team members and leaders. * Use ticketing system to log and monitor tickets. Participates in projects as deemed appropriate by IT leadership. * Evaluates and corrects issues involving configuration of applications. * Participates in Disaster Recovery planning, implementation, and testing. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Minimum of a bachelor's degree in Business, Technology or related field with 3 years of relevant IT or Healthcare experience in assigned area required OR Currently enrolled in a bachelor's degree program in Business, Information Technology, Healthcare, or a related field and expected to complete the degree within one 1 year, with at least 3 years of relevant IT or healthcare IT experience in assigned area required OR High school/GED with 9 years of relevant IT or Healthcare experience in assigned areas required. * Epic and/or third-party vendor certification(s)/accreditation(s) for assigned scope of responsibilities must be successfully obtained within 30 days of completing required first-available classes. If you fail to obtain your certification(s)/accreditation(s) within the allowed time frame or do not maintain the appropriate certification(s)/accreditation(s) for your position, you will have 30 days to successfully secure another position within NCH; otherwise, your employment with NCH will be terminated. * Prefer experience with role-based access control. * Candidates may work onsite in Naples, FL or considered for a virtual position. If a virtual position is offered, candidate may be required to travel onsite up to 25% of the time. * Excellent verbal and written communication skills are required. * Ability to solve complex problems in a timely manner. * Accurate with good attention to detail. * Ability to work under own initiative / self-motivated. * Experience with information technology optimization. * Dexterity to learn new systems and programs rapidly. * Must keep current on industry trends. * Must have the ability to work nights and weekends as needed to support the business. * Must have the ability to travel between locations. * Proficient in the Microsoft Office Suite (Word, Excel, PowerPoint, OneNote, Outlook, Visio). * Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows
    $85k-105k yearly est. 9d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Network administrator job in Immokalee, FL

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $46k-68k yearly est. 21d ago
  • IT Systems Engineer

    Entech Computer Services LLC

    Network administrator job in Fort Myers, FL

    Job DescriptionDescription: Full-Time/Exempt Systems Engineers are responsible for all incoming reactive and proactive service requests. Work performed for this role will take place both onsite and remotely from Entech's Service Desk. Systems Engineers will work independently and as part of a team to answer service desk calls, urgently analyze technical issues, address Level 1 escalations, work with the project manager on team related projects, troubleshoot over the phone/onsite/via remote access, and escalate problems to Level 3 support when appropriate. Essential Roles and Responsibilities Incident Resolution & Documentation Proactive System Monitoring & Maintenance Customer Communication & Satisfaction Infrastructure Support & Upgrades Ticket & Time Management Required Technical Skills Advanced proficiency in and ability to troubleshoot: Windows 10 and 11 Operating Systems Workstation and Server Hardware Printer and Multi-function devices and technologies Standard Windows Applications Microsoft Office Suite Email and Mobile Device connectivity Microsoft 365 Intermediate proficiency in and the ability to troubleshoot: Mac OS troubleshooting IPv4 and IPv6 technologies LAN/WAN connectivity issues Microsoft Azure Hyper-V, vSphere, Citrix, SQL, and Terminal Services Active Directory Windows Server2008- 2022 VPN connectivity troubleshooting and configuration (Cisco, SonicWall, OpenVPN, IPSec) Additional Responsibilities Identify, troubleshoot and document user issues to resolution, while maintaining superior customer satisfaction Work with end users to resolve reactive support requests. These issues will be related to Windows servers and desktops, Microsoft cloud services (Microsoft 365 and Azure), Remote Desktop Services, firewalls, managed switches, LAN/WAN connectivity issues. Work to resolve proactive alerts and monitors generated by the NOC. These issues will be related to backups, viruses, impending hardware failures, licensing issues and more. Complete recurring health assessments and proactive upgrades to network infrastructure. Manage Line of Business software updates and upgrades when appropriate and coordinate with vendor support where necessary to support software on servers and end-user devices. Manage software as a service licensing and accounts for partners when appropriate. Manage your daily ticket queues and schedule to ensure all assigned tickets are resolved and responded to within preapproved targets. Advanced utilization of RMM Software, ConnectWise Manage, IT Glue and other service-specific tools and technologies to deliver onsite and remote user support services. Communicate with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. Education and Experience High School Diploma or GED required. At least 3 years of related experience or relevant coursework. At least 3 years working in a Technical Support/Service Desk environment. Certifications and Licenses Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, Cisco CCNA, or VMware VCP. CompTIA Network+ or CompTIA Security+ preferred. Valid Florida Driver License and must have a clean driving record. Benefits: Free Employee Medical Insurance Additional Employer Paid Medical Options Fully Vested 401(k) Match Flexible Time Off (an unlimited amount of paid time off days) Free $10,000 Life Insurance Policy Six Paid Holidays - PLUS Black Friday! Flexible Schedule Options Fun Employee Events - Yearly Culture Building Events Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance. Entech is an Equal Opportunity Employer. Entech participates in E-verify for all employees. This position requires the passing of a level 2 background check as well as a pre-employment drug screening. A valid driver's license is required for this position. Requirements:
    $70k-102k yearly est. 3d ago
  • Advanced Infrastructure Engineer

    Lee Health 3.1company rating

    Network administrator job in Fort Myers, FL

    Department: IS Information Technology Svcs Work Type: Full Time Shift: Shift 1/ to Minimum to Midpoint Pay Rate:$90,667.20 - $117,852.80 / Annual Lee Health is seeking a highly skilled Advanced Infrastructure Engineer with deep expertise in Microsoft enterprise infrastructure. This role is responsible for engineering, maintaining, and optimizing large-scale Windows Server environments supporting clinical, administrative, and operational workloads across a distributed healthcare system. This position requires advanced proficiency in Windows Server architecture, Active Directory services, virtualization (VMware), automation (PowerShell), and Azure/M365 ecosystems. The ideal candidate brings strong operational discipline, experience in complex multi-site environments, and the ability to engineer robust, secure, and scalable solutions. Core Technical Responsibilities * Architect, deploy, and support Windows Server systems across physical and virtual environments (2016/2019/2022). * Manage full lifecycle of OS builds, configuration baselines, patching, system performance, and capacity utilization. * Engineer and maintain enterprise Active Directory, including: * Domain Services * Group Policy (GPO design, auditing, troubleshooting) * Federation Services (ADFS) * Certificate Services (PKI architecture, renewal workflows, CA hierarchy) * Administer Azure AD / Entra ID, hybrid identity, conditional access, and security baselines. * Support and optimize Microsoft Exchange, M365, File/Print Services, IIS, and enterprise email archiving solutions. * Automate administrative processes using advanced PowerShell scripting, tooling, and orchestration patterns. * Troubleshoot complex infrastructure issues across server, storage, networking, identity, security, and virtualization layers. * Support VMware ESXi clusters, VM provisioning, resource tuning, templates, and host performance. * Contribute to infrastructure security hardening, incident response, and audit/compliance initiatives. * Participate in change, incident, and problem management using ITIL-aligned practices and ServiceNow workflows. * Provide Tier III engineering support for escalated operational issues. * Participate in a rotating on-call schedule to support 24/7 hospital operations. Technical Environment Experience in several of the following technologies is ideal: * Windows Server: 2016, 2019, 2022 * Identity & Access: AD DS, ADFS, GPO, PKI/Certificate Services * Cloud: Azure, M365, hybrid identity * Messaging: Exchange on-prem and Exchange Online * Virtualization: VMware ESXi * Automation: PowerShell (advanced), scripting frameworks, configuration tooling * Networking: DNS, DHCP, load balancing, firewall fundamentals * Storage/Backup: SAN/NAS platforms, enterprise backup strategies (Veeam, Rubrik, Commvault, etc.) * Security: Hardening standards, RBAC, MFA, conditional access, audit logging * Web & App Hosting: IIS, application pools, bindings, cert management * Database: Familiarity with MSSQL configuration and high-level administration Healthcare experience is a strong plus but not required; engineers from other highly regulated or large-scale environments will also excel. Education & Experience * Bachelors degree in Computer Science, Information Systems, Engineering, or related discipline OR equivalent relevant professional experience. * Minimum 4 years of progressively responsible infrastructure engineering experience in enterprise environments. Relevant Certifications Candidates holding advanced infrastructure, cloud, identity, or virtualization certifications appropriate to this level of engineering role are encouraged to apply (e.g., Microsoft, Azure, VMware, security, or equivalent engineering-track credentials). What Makes an Engineer Successful Here * Strong ownership of systems and willingness to go deep into root-cause analysis. * Ability to engineer hardened, production-ready solutions in a mission-critical environment. * Comfort supporting large multi-site or hybrid infrastructures. * Excellent documentation habits and adherence to repeatable processes. * Effective communication with peers, cross-functional teams, and technical leadership. * Desire to innovate, streamline, automate, and reduce technical debt. Why Engineering at Lee Health? * Complex, enterprise-scale environment powering high-impact clinical operations * Opportunities to shape modernization efforts in cloud, identity, automation, and virtualization * Remote flexibility for Florida residents * Not-for-profit, mission-driven stability with ongoing technology investment * Strong engineering community with opportunities for specialization and advancement
    $90.7k-117.9k yearly 2d ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Network administrator job in Cape Coral, FL

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.00/Hour
    $21 hourly 7d ago
  • Systems Engineer II

    Florida Gulf Coast University 4.2company rating

    Network administrator job in Fort Myers, FL

    The Systems Engineer II completes system installation and management, system monitoring and performance tuning, diagnostics and troubleshooting, user support coordination, backup and storage management, data center maintenance, infrastructure upgrades, and other related tasks. Typical duties include but not limited to: * Assists in design, development, support and maintenance of systems infrastructure. * Completes system installation and management, system monitoring and performance tuning, diagnostics and troubleshooting, user support and testing coordination, backup and storage management, data center maintenance, infrastructure upgrades, and other related tasks. * Administers application security and configurations. * Ensures data/media recoverability by implementing a schedule of system backups and database archive operations. * Conducts routine infrastructure and security audits to ensure compliance with established standards, policies, and configuration guidelines. * Monitors and maintains continuity with system licensing and maintenance agreements. * Serves as an escalation point for IT User Support Specialist and Systems Engineer I. * Tracks problems in the work order system. * Maintains records, forms, and standard operating procedures documentation. * Develops new techniques and procedures to enhance university systems infrastructure. * Reviews processes, evaluates results, recommends new processes, and promotes best practices. Additional duties: * Performs other job-related duties as assigned. Additional Job Description Required Qualifications: * This position requires either seven years of directly related full-time experience or, as an alternative, a Bachelor's degree in Computer Science or related field and three years of full-time experience directly related to the job functions. * Professional full-time experience with enterprise systems and applications and current versions of Windows Server and Linux or other enterprise services. * Experience with large enterprise computing environments that include multiple site locations. * Experience with Identity Management, Disaster Recovery procedures and domain administration. Preferred Qualifications: * Five years professional, full-time experience with application system support and implementation in a medium to large computing environment. Knowledge, Skills, & Abilities: * Knowledge of basic networking concepts (e.g. Systems, Protocols, Directory Services). * Knowledge and proficiency with relevant business systems, operating systems, and servers. * Knowledge of and ability to administer local and cloud based applications (SaaS) such as Azure/AWS and/or Office 365. * Skill in shell scripting/automation, project management of small initiatives, and troubleshooting. * Skill in managing servers and storage hardware. * Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. * Excellent interpersonal skills. * Advanced verbal and written communication skills and the ability to present effectively to small and large groups. * Ability to take initiative to plan, organize, coordinate and perform work in various situations when numerous and competing demands are involved. * Ability to collaborate and work effectively within the community and willingness to contribute to a team effort. * Ability to work independently and follow through on project assignments. * Ability to provide professional customer service and act as a customer advocate Pay Grade 18 FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.
    $56k-69k yearly est. Auto-Apply 37d ago
  • System Administrator III (Onsite)

    Lee County Tax Collector 3.4company rating

    Network administrator job in Fort Myers, FL

    Full-time Description at our Downtown Fort Myers office,** Are you an IT expert who thrives on solving complex challenges and driving innovation? Step into a high-impact role with the Lee County Tax Collector (LCTC) in vibrant Fort Myers, Florida-where cutting-edge technology meets public service. As our onsite Systems Administrator III, you'll command the digital landscape: leading sophisticated infrastructure strategies, optimizing mission-critical systems, and steering the adoption of emerging technologies with confidence and independence. This is not your average desk job. You'll collaborate directly with stakeholders, flex your analytical muscles, and make decisions that shape how technology powers our operations across the county. With a competitive salary range based on skills, experience and qualifications. LCTC also offers exceptional benefits, including paid time off, holidays, medical, dental, and vision plans, short- and long-term disability, and telehealth services. You'll also have access to the Florida Retirement System and employer-matched deferred compensation. Additional perks include life insurance (plus optional family coverage), pet insurance, accident and critical illness protection, and support for major life events through the Employee Assistance Program and legal/financial resources. If you're looking for a role that blends technical mastery with public service impact, where stability meets innovation, this is your chance to lead meaningful change from the inside out. Main Responsibilities Responsible for daily administration of the LCTC network/server environment along with project work. Installs, configures, and maintains system hardware/software. Monitors network performance, troubleshoots issues and deploys solutions. Plans and implements upgrades, patches, and installation of new applications and equipment. Ensure proper security controls in access, logging, and auditing. Create technical support documentation for systems and applications. Assist with developing a disaster recovery, security, back up, and restoration plan. Implement and administer disaster recovery solutions and perform system failovers to ensure business continuity. Assist with evaluating new technologies to optimize network efficiency and performance. Accountable for configuring backups, configuring alerts and ensuring backups and alerts are working as designed. Plans and administers Microsoft licensing, including executing annual true-up to ensure accurate license tracking and compliance. Participates in weekly on-call rotation for after-hours ITS support-related issues. Performs other duties as directed. Requirements Bachelor's degree with major course work in Computer Science and five years' work experience related to enterprise level computer system/network administration, management, or support; or equivalent combination of education, training, and experience as determined by ITS Management. Knowledge of Microsoft Windows client/server operating systems and Microsoft Active Directory desired. Background check required. Valid Florida Driver's License required. May require after hours, weekend or emergency (natural disaster, major incident, etc.) support. Knowledge of Microsoft client and server patch management processes desired. Knowledge and experience implementing disaster recovery solutions, with proven ability to perform failovers in high-availability environments. Strong desire to learn and apply emerging technologies. Preferred Skills Enterprise level Wi-Fi, Radius, LAN/WAN, Fiber, DNS, Active Directory, DHCP, TACACS, Palo Alto firewalls, VPN, Extreme Networks switches, Cisco routers, BGP, OSPF, FortiSIEM, SolarWinds system monitoring/alerting applications, and Milestone IP based video surveillance systems. Expertise with Ivanti Security Controls patch management, Microsoft MCM or similar imaging and patch management tools, vulnerability management, cybersecurity, penetration testing and remediation, Nutanix virtual server and desktop infrastructure, Dizzion Frame VDI, HYCU and Backup Exec backup and recovery software, endpoint security products, anti-virus/anti-malware tools, Microsoft 365, AWS and similar cloud products, Microsoft MDM, password managers, Okta and MFA solutions. FLSA Status Description Work is performed independently under limited supervision with considerable latitude. Position typically requires processing and interpreting complex, less clearly defined issues. Work Conditions Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and material of light to moderate weight (5-50 lbs.). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
    $59k-80k yearly est. 60d+ ago
  • Systems Administrator

    Vilogics

    Network administrator job in Naples, FL

    System Administrator - MSP Experience Required (Preferred Kaseya Knowledge) Location: vi Logics SWFL Office - Naples, FL (Operations Center) - In-Office Only vi Logics is seeking a System Administrator with a Managed Service Provider (MSP) background to join our dynamic team in Naples, FL. This is a strictly in-office position-remote work is not available. As team-building and collaboration are critical to our success, this role requires daily face-to-face interaction with colleagues and leadership. The ideal candidate will provide technical support for customers, ensuring the seamless operation and security of IT systems, networks, and applications. Candidates with experience in Kaseya or similar RMM (Remote Monitoring and Management) tools are strongly preferred. This position requires hands-on troubleshooting, proactive IT management, and exceptional problem-solving skills in a fast-paced, customer-facing environment. Primary Responsibilities: In-office, on-site support for Windows-based systems, networking, and IT infrastructure. Install, configure, and maintain server, desktop, and network environments to ensure peak performance and security. Utilize RMM tools (preferably Kaseya) to proactively monitor, manage, and resolve IT issues. Perform system backups, recovery operations, and general maintenance to maximize uptime and efficiency. Research, plan, and execute software and hardware upgrades for internal and external environments. Worked within a CRM ticketing system to log, resolve, and escalate technical issues, ensuring timely customer follow-ups. Install, configure, and troubleshoot network devices, including firewalls, switches, routers, and access points. Assist with cybersecurity best practices to protect systems against vulnerabilities and security threats. Document IT procedures, system configurations, troubleshooting steps, and knowledge base articles. Collaborate with team members in person to develop, test, and implement IT solutions. Provide guidance and on-site training to junior technicians when necessary. Required Qualifications:Education: Bachelor's degree in Information Technology, Computer Science, or a related field. Experience: 3-5 years of hands-on IT experience, preferably within an MSP environment. Strong knowledge of Microsoft Windows Server 2016 and newer. Experience with Active Directory, Group Policy, Office 365, and Exchange Online. Proficiency in IP addressing, subnetting, VLANs, and firewall configurations. Hands-on experience with virtualization, networking (DNS, DHCP, VPN, TCP/IP), and cybersecurity best practices. Preferred experience with Kaseya or other RMM tools such as NinjaOne, ConnectWise Automate, or Datto RMM. Certifications (Preferred but Not Required): Microsoft certifications (MCP, MCSA, or equivalent) CompTIA certifications (A+, Network+, Security+) Cisco certifications (CCNA) Kaseya VSA or RMM-related certifications (preferred) Skills & Abilities: Must be willing to work in-office daily-remote work is not an option. Ability to troubleshoot and resolve complex IT issues efficiently. Strong customer service and communication skills in a professional, customer-facing role. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Willingness to learn new technologies and adapt to changing business needs. Strong documentation skills with attention to detail. Security-conscious mindset, ensuring IT best practices and compliance are upheld. Additional Requirements: This is an in-office role-remote or hybrid work is NOT an option. Travel may be required to customer sites or other vi Logics locations. Must possess a valid driver's license with a clean record. Must be able to pass a full background check. Must be able to pass a drug and alcohol screening. Working Conditions & Schedule: Strictly in-office position based in Naples, FL. Standard office environment with occasional travel to client sites. The role may require occasional on-call or after-hours support. vi Logics operates 24/7/365; shift assignments are based on tenure and experience. Holiday coverage may be required. If you are a technical problem solver with MSP experience and a passion for IT infrastructure, cybersecurity, and automation tools like Kaseya, and if you thrive in a collaborative, in-office team environment, we encourage you to apply and be part of our cutting-edge technology team at vi Logics! Disclaimer The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract and the employee is considered an “AT-WILL” employee, subject to termination with or without cause or resignation at any time. Qualified employees who require reasonable accommodations to perform the essential functions of the position should notify Human Resources.
    $58k-76k yearly est. 60d+ ago
  • IT Generalist - Opportunity Center

    Goodwill Industries of Southwest Florida 4.2company rating

    Network administrator job in Fort Myers, FL

    Goodwill INDUSTRIES OF Southwest Florida, INC. IT Generalist Full time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence. Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities : Great customer service skills. Work on all technology issues within all areas of Goodwill including Stores, Main Office, Community Resource Centers, and PTO. Performs information systems administrative procedures and maintains documentation that covers data control, applications training, data coordination and scheduling, data security administration, etc. Works on projects/matters of limited complexity in a support role. Work is closely managed. Work independently on technology installations and troubleshooting. Required Experience: Applicant must have a minimum of 1-3 years extensive knowledge in the operations of IT, computer hardware, software and peripherals, and have a working knowledge for installing, configuring, upgrading, troubleshooting and repairing equipment. University degree or college diploma in computing or information technology or equivalent combination of education, training and experience. Required skills: Works with user departments during design and installation phase and provides information to fulfill project reporting requirements as assigned. Keep all company systems updated with the latest software and evaluate system upgrades and new software. Responsible for the Technical Support of all computers, servers, WAN, LAN, Printers, registers, fax machines, credit card machines, POS systems, and software. Ensure that in case of a disaster such as a plant fire or flood, division information stored in the systems will be not be lost. Conducts periodic audits on-site and off-site to ensure this disaster recovery program is effective. Knowledge of communications hardware/software techniques. Considerable skill in the application of hardware, software, and other telecommunications techniques relevant to business communication problems is required. Complementing this should be working skill in assisting users to identify and express their communications system needs, as well as working skill in project management and supervision. Able to function in a workgroup, team-oriented environment; Able to lift up to 50 lbs. (computer hardware), multi-task; Must have a valid Florida License and proper insurance that would allow them to travel from location to location while using their personal vehicle. Health and dental plans 403(b) retirement plan Paid holidays Personal time off (PTO) Employee Assistance Program Store Discounts Tuition Reimbursement Apply online at: goodwillswfl.org Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values · Respect: We treat all people with dignity and respect. · Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. · Ethics: We strive to meet the highest ethical standards. · Learning: We challenge each other to strive for excellence and to continually learn. · Innovation: We embrace continuous improvement, bold creativity, and change.
    $28k-42k yearly est. 18d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Network administrator job in Port Charlotte, FL

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $46k-69k yearly est. 21d ago
  • IT Systems Engineer

    Entech Computer Services

    Network administrator job in Fort Myers, FL

    Full-Time/Exempt Systems Engineers are responsible for all incoming reactive and proactive service requests. Work performed for this role will take place both onsite and remotely from Entech's Service Desk. Systems Engineers will work independently and as part of a team to answer service desk calls, urgently analyze technical issues, address Level 1 escalations, work with the project manager on team related projects, troubleshoot over the phone/onsite/via remote access, and escalate problems to Level 3 support when appropriate. Essential Roles and Responsibilities Incident Resolution & Documentation Proactive System Monitoring & Maintenance Customer Communication & Satisfaction Infrastructure Support & Upgrades Ticket & Time Management Required Technical Skills Advanced proficiency in and ability to troubleshoot: Windows 10 and 11 Operating Systems Workstation and Server Hardware Printer and Multi-function devices and technologies Standard Windows Applications Microsoft Office Suite Email and Mobile Device connectivity Microsoft 365 Intermediate proficiency in and the ability to troubleshoot: Mac OS troubleshooting IPv4 and IPv6 technologies LAN/WAN connectivity issues Microsoft Azure Hyper-V, vSphere, Citrix, SQL, and Terminal Services Active Directory Windows Server2008- 2022 VPN connectivity troubleshooting and configuration (Cisco, SonicWall, OpenVPN, IPSec) Additional Responsibilities Identify, troubleshoot and document user issues to resolution, while maintaining superior customer satisfaction Work with end users to resolve reactive support requests. These issues will be related to Windows servers and desktops, Microsoft cloud services (Microsoft 365 and Azure), Remote Desktop Services, firewalls, managed switches, LAN/WAN connectivity issues. Work to resolve proactive alerts and monitors generated by the NOC. These issues will be related to backups, viruses, impending hardware failures, licensing issues and more. Complete recurring health assessments and proactive upgrades to network infrastructure. Manage Line of Business software updates and upgrades when appropriate and coordinate with vendor support where necessary to support software on servers and end-user devices. Manage software as a service licensing and accounts for partners when appropriate. Manage your daily ticket queues and schedule to ensure all assigned tickets are resolved and responded to within preapproved targets. Advanced utilization of RMM Software, ConnectWise Manage, IT Glue and other service-specific tools and technologies to deliver onsite and remote user support services. Communicate with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. Education and Experience High School Diploma or GED required. At least 3 years of related experience or relevant coursework. At least 3 years working in a Technical Support/Service Desk environment. Certifications and Licenses Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, Cisco CCNA, or VMware VCP. CompTIA Network+ or CompTIA Security+ preferred. Valid Florida Driver License and must have a clean driving record. Benefits: Free Employee Medical Insurance Additional Employer Paid Medical Options Fully Vested 401(k) Match Flexible Time Off (an unlimited amount of paid time off days) Free $10,000 Life Insurance Policy Six Paid Holidays - PLUS Black Friday! Flexible Schedule Options Fun Employee Events - Yearly Culture Building Events Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance. Entech is an Equal Opportunity Employer. Entech participates in E-verify for all employees. This position requires the passing of a level 2 background check as well as a pre-employment drug screening. A valid driver's license is required for this position. Salary Description 60,000 - 75,000
    $70k-102k yearly est. 60d+ ago
  • Systems Engineer II

    Florida Gulf Coast University 4.2company rating

    Network administrator job in Fort Myers, FL

    Systems Engineer II serves as a technical professional responsible for designing, implementing, and supporting enterprise endpoint management and systems infrastructure. This position functions as a subject matter expert in modern device provisioning, automation, enterprise software deployment, and Microsoft 365 endpoint workloads. Systems Engineer II supports FGCU's modernization strategy by helping transition device management from traditional imaging (SCCM) to modern cloud-based provisioning through Microsoft Intune, Windows Autopilot, and related Microsoft 365 tools. Typical duties include but not limited to: * Assists in the design, implementation, and maintenance of enterprise-level endpoint and systems infrastructure services. * Serves as a subject-matter expert for Microsoft Intune, Windows Autopilot, Endpoint Security, and Windows Update for Business. * Supports Microsoft 365 workloads, including device configuration, compliance policies, and conditional access. * Enhances automation using scripting languages such as PowerShell, Intune configuration scripts, or API integrations. * Performs troubleshooting, monitors system performance, and ensures endpoint security compliance. * Develops and maintains system documentation, diagrams, and operational runbooks. * Participates in technology evaluations, testing, and implementation of new endpoint solutions. * Supports the transition from imaging to provisioning and the lifecycle management of Windows and mac OS devices. * Assists System Engineer team members with technical issues. * Participates in business continuity and disaster recovery planning as it relates to endpoint infrastructure. * Supports cross-training initiatives and staff development efforts within the Endpoint Deployment Team. Additional Responsibilities: * Performs other job-related duties as assigned. Additional Job Description Minimum Qualifications: * This position requires six years of directly related full-time experience or, as an alternative, a Bachelor's degree in Computer Science or related field and two years of full-time experience directly related to the job functions. Preferred Education: * Master's degree from an accredited institution. * Experience using enterprise endpoint management systems such as Intune, SCCM, JAMF, or similar MDM/UEM tools to deploy software, apply configuration and security policies, manage updates, and maintain device compliance. * Experience with PowerShell or similar scripting tools to assist with automation, troubleshooting, and configuration management * Experience with server system products involving a variety of software and hardware implementations. * Microsoft Certified: Endpoint Administrator Associate * Microsoft 365 Certified: Administrator * JAMF Certified Admin (JCA) * CompTIA Security+ * ITIL Foundation * VMware Certified Professional Knowledge, Skills, & Abilities: * Knowledge of networking concepts (e.g. Systems, Protocols, Directory Services). * Knowledge and proficiency with relevant business systems, operating systems, and servers. * Knowledge of and ability to administer cloud-based applications (Saas). * Skill in managing servers and storage hardware. * Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. * Advanced verbal and written communication skills and the ability to present effectively to small and large groups. * Ability to take initiative to plan, organize, coordinate and perform work in various situations when numerous and competing demands are involved. * Ability to work independently and follow through on assignments. * Ability to provide professional customer service. * Ability to present technical strategies to leadership; produce clear diagrams/runbooks; mentor/train staff. * Diagnose complex issues; design and implement solutions; set standards; plan long term improvements. * Scope/plan/manage complex projects, budgets, timelines, risks; deliver status to stakeholders; run post implementation reviews; ensure business continuity. * Handle escalated issues; design user centered solutions for faculty, staff, and students; empathetic stakeholder management. * Lead cross team initiatives; influence direction; drive change management and culture of accountability/continuous improvement. Pay Grade 18 FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.
    $56k-69k yearly est. Auto-Apply 37d ago

Learn more about network administrator jobs

How much does a network administrator earn in Bonita Springs, FL?

The average network administrator in Bonita Springs, FL earns between $42,000 and $80,000 annually. This compares to the national average network administrator range of $56,000 to $90,000.

Average network administrator salary in Bonita Springs, FL

$58,000
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