Network administrator jobs in Cape Coral, FL

Job DescriptionDescription: Full-Time Exempt Support Engineers are responsible for providing support on Tier 1 and Tier 2 incoming reactive and proactive service requests. Work performed for this role will take place both onsite and remotely from Entech's Service Desk, and potentially at one of our locations with augmented staff. Support Engineers will work independently and as part of a team to answer service desk calls, urgently analyze technical issues, troubleshoot over the phone / onsite / via remote access and escalate problems when appropriate. Support Engineers will be responsible for a healthy ticket queue, entering time and notes into tickets as it occurs, managing their daily schedule and overall board management. Why Entech? Entech is a growing Managed IT Support Services company with over 27 years of enabling people to do what matters. We value integrity, teamwork, and strong relationships with employees, clients, and the community. Join our family for growth opportunities, a fun environment, and a passion for technology. With offices in Fort Myers, Naples, and Bradenton, we look forward to your application! Essential Duties and Responsibilities Identify, troubleshoot, and document user issues to resolution, while maintaining superior customer satisfaction. Work with end users to resolve reactive support requests. These issues will be related to Windows servers and desktops, Microsoft cloud services including Microsoft 365 and Azure, firewalls, managed switches, and LAN/WAN connectivity issues. Work to resolve proactive alerts and monitors generated by the NOC. These issues will be related to backups, viruses, impending hardware failures, licensing issues and more. Manage your daily ticket queues and schedule to ensure all assigned tickets are resolved and responded to within preapproved targets. Communicate with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. Improve customer service, perception, and satisfaction. Effectively communicate the scope of work for all hourly clients. Work in a team and communicate effectively. Escalate service or project issues that cannot be completed within agreed service levels. Required Technical Skills Intermediate proficiency in and ability to troubleshoot: Windows 10 and 11 Operating Systems Workstation and Server Hardware Printer and Multi-function devices and technologies Standard Windows Applications. Microsoft Office Suite Email and Mobile Device connectivity Basic proficiency in and the ability to troubleshoot: Mac OS troubleshooting IPv4 and IPv6 technologies LAN/WAN connectivity issues Hyper-V, vSphere, Citrix, SQL, and Terminal Services Active Directory Windows Server2008- 2022 VPN connectivity troubleshooting and configuration (Cisco, SonicWall, OpenVPN, IPSec) Microsoft 365 and Microsoft Azure Required Skills and Abilities Comprehensive knowledge of information systems technology subjects and extensive knowledge of hardware and software with the ability to keep abreast of new technologies. Ability to read and interpret documents, write routine reports and correspondence, and speak effectively in English. Ability to perform basic math computations. Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form. Ability to maintain composure and handle stressful situations. Must be detail oriented, organized, multi-task oriented and possess excellent communication skills. Education and Experience High School Diploma or GED (Two years college or equivalent work experience preferred). One to two years working in a Technical Support/Service Desk environment preferred. Certifications and Licenses CompTIA A+ or Equivalent CompTIA Network+ or Equivalent preferred Benefits: Free Employee Medical Insurance Additional Employer Paid Medical Options Fully Vested 401(k) Match Flexible Time Off (an unlimited amount of paid time off days) Free $10,000 Life Insurance Policy Six Paid Holidays - PLUS Black Friday! Flexible Schedule Options Fun Employee Events - Yearly Culture Building Events Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance. Entech is an Equal Opportunity Employer. Entech participates in E-verify for all employees. This position requires the passing of a level 2 background check as well as a pre-employment drug screening. A valid driver's license is required for this position. Requirements:

Description We are looking for an experienced Network Administrator to join our team in Naples, Florida. This role focuses on maintaining and enhancing network security, ensuring compliance with industry standards, and improving overall system performance. As a contract position with the potential for long-term employment, this opportunity offers the possibility of continued growth within the organization. Responsibilities: - Collaborate with the Network Engineer and IT Director to establish and maintain security protocols, risk assessments, and documentation procedures. - Monitor and analyze data logs and security alerts, including data loss protection and data movement, escalating issues as needed. - Communicate critical security updates and activities to relevant personnel through clear and timely messaging. - Research emerging security technologies to identify opportunities for enhancing system performance and protection. - Participate in technical audits to verify compliance with established security policies and industry standards. - Investigate and perform root-cause analysis on security-related incidents, implementing preventive measures to mitigate future risks. - Update controls and procedures based on incident findings to strengthen the organization's security posture. Requirements - Proficiency in firewall technologies and Checkpoint Firewall systems. - Hands-on experience with Cisco routers and networking. - Strong knowledge of Active Directory administration. - Familiarity with LAN (Local Area Network) concepts and configurations. - Understanding of Border Gateway Protocol (BGP) for network routing. - Ability to conduct security assessments and implement risk mitigation strategies. - Experience with monitoring and analyzing security logs and alerts. - Excellent communication skills for delivering security updates and collaborating with technical teams. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

Salary: Based on Experience System Administrator MSP Experience Required (Preferred Kaseya Knowledge) Location: vi Logics SWFL Office Naples, FL (Operations Center) In-Office Only vi Logics is seeking a System Administrator with a Managed Service Provider (MSP) background to join our dynamic team in Naples, FL. This is a strictly in-office positionremote work is not available. As team-building and collaboration are critical to our success, this role requires daily face-to-face interaction with colleagues and leadership. The ideal candidate will provide technical support for customers, ensuring the seamless operation and security of IT systems, networks, and applications. Candidates with experience in Kaseya or similar RMM (Remote Monitoring and Management) tools are strongly preferred. This position requires hands-on troubleshooting, proactive IT management, and exceptional problem-solving skills in a fast-paced, customer-facing environment. Primary Responsibilities: In-office, on-site support for Windows-based systems, networking, and IT infrastructure. Install, configure, and maintain server, desktop, and network environments to ensure peak performance and security. Utilize RMM tools (preferably Kaseya) to proactively monitor, manage, and resolve IT issues. Perform system backups, recovery operations, and general maintenance to maximize uptime and efficiency. Research, plan, and execute software and hardware upgrades for internal and external environments. Worked within a CRM ticketing system to log, resolve, and escalate technical issues, ensuring timely customer follow-ups. Install, configure, and troubleshoot network devices, including firewalls, switches, routers, and access points. Assist with cybersecurity best practices to protect systems against vulnerabilities and security threats. Document IT procedures, system configurations, troubleshooting steps, and knowledge base articles. Collaborate with team members in person to develop, test, and implement IT solutions. Provide guidance and on-site training to junior technicians when necessary. Required Qualifications:Education: Bachelors degree in Information Technology, Computer Science, or a related field. Experience: 3-5 years of hands-on IT experience, preferably within an MSP environment. Strong knowledge of Microsoft Windows Server 2016 and newer. Experience with Active Directory, Group Policy, Office 365, and Exchange Online. Proficiency in IP addressing, subnetting, VLANs, and firewall configurations. Hands-on experience with virtualization, networking (DNS, DHCP, VPN, TCP/IP), and cybersecurity best practices. Preferred experience with Kaseya or other RMM tools such as NinjaOne, ConnectWise Automate, or Datto RMM. Certifications (Preferred but Not Required): Microsoft certifications (MCP, MCSA, or equivalent) CompTIA certifications (A+, Network+, Security+) Cisco certifications (CCNA) Kaseya VSA or RMM-related certifications (preferred) Skills & Abilities: Must be willing to work in-office dailyremote work is not an option. Ability to troubleshoot and resolve complex IT issues efficiently. Strong customer service and communication skills in a professional, customer-facing role. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Willingness to learn new technologies and adapt to changing business needs. Strong documentation skills with attention to detail. Security-conscious mindset, ensuring IT best practices and compliance are upheld. Additional Requirements: This is an in-office roleremote or hybrid work is NOT an option. Travel may be required to customer sites or other vi Logics locations. Must possess a valid drivers license with a clean record. Must be able to pass a full background check. Must be able to pass a drug and alcohol screening. Working Conditions & Schedule: Strictly in-office position based in Naples, FL. Standard office environment with occasional travel to client sites. The role may require occasional on-call or after-hours support. vi Logics operates 24/7/365; shift assignments are based on tenure and experience. Holiday coverage may be required. If you are a technical problem solver with MSP experience and a passion for IT infrastructure, cybersecurity, and automation tools like Kaseya, and if you thrive in a collaborative, in-office team environment, we encourage you to apply and be part of our cutting-edge technology team at vi Logics! Disclaimer The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract and the employee is considered an AT-WILL employee, subject to termination with or without cause or resignation at any time. Qualified employees who require reasonable accommodations to perform the essential functions of the position should notify Human Resources.

Job Responsibilities * Assist in managing and organizing office operations and procedures. * Handle incoming calls, emails, and correspondence, directing them to the appropriate personnel. * Maintain office supplies, equipment, and inventories, replenishing as needed. * Prepare and edit documents, reports, and presentations as required. * Take refund requests, receipt requests, and paperwork verification. Critical Skills & Experience Requirements * Proven experience in an administrative or office support role. * Proficiency in office software including word processing, spreadsheets, and email tools. * Excellent communication and interpersonal skills. * Strong organizational and multitasking abilities. * Attention to detail and accuracy in work. * Ability to maintain confidentiality and handle sensitive information. * Cash handling experience ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Requisition ID: 64008 Title: Infrastructure Analyst Lead- Cloud Networking & Load Balancing Division: Arthrex, Inc. (US01) Location: Naples Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. We are seeking an Infrastructure Analyst Lead with deep expertise in cloud networking and load-balancing. This role is responsible for designing, implementing, and optimizing Azure and AWS networking environments and application delivery solutions, while driving automation initiatives using Python, PowerShell, Azure CLI, and Ansible. The successful candidate will deliver scalable, reliable, and secure cloud networking services, while mentoring junior engineers and ensuring strong alignment with cross-functional infrastructure teams. Excellent communications and analytical skills, strong technical project management skills will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better. Essential Duties and Responsibilities: * Architect, implement, and manage Azure cloud networking services (VNets, routing, peering, ExpressRoute, security groups, and their AWS equivalents etc.) * Design and maintain Microsoft Azure, Citrix NetScaler, and other cloud load-balancing, application delivery, and traffic management solutions * Troubleshoot complex networking and load-balancing issues across hybrid environments * Coach and mentor junior engineers on cloud networking and automation best practices * Manage stakeholder communication and provide clear technical updates to leadership and peers * Automate repeatable and large-scale tasks with scripting tools such as Python, Powershell, or Ansible * Interface with networking infrastructure using APIs and SSH automation * Develop and maintain continuous auditing and compliance checks for networking systems * Collaborate with Cloud Operations, Datacenter Services, and other infrastructure teams to ensure architectural alignment, compatibility, and performance * Ensure reliability, security, and compliance of infrastructure services Additional Duties & Responsibilities: * Tier 3 support. * Lead the architecture and design of infrastructure solutions and methodology. * Lead high-profile, mission-critical IT projects and project teams. * Provide training, guidance, and mentorship to junior staff members to enhance their skills and ensure team efficacy * Resolve and take ownership of issues without management involvement. * Assist management with strategic IT alignment and project management. * Liaison with vendors, partners, and external resources. * Ability to train other staff on technical operations. * Subject matter expert on the operation, maintenance, management, and deployment of multiple computer infrastructure hardware/software solutions. Specialized Skills: * Expert knowledge of Microsoft Azure and other hyperscale networking technologies and services, including VWAN, VNET, ExpressRoute, Front Door, Web App, Traffic Manager, Load-Balancer, NSG, Private Endpoint * Practice developing and deploying Infrastructure as Code, git for version control, and understanding of CI/CD pipelines * Familiarity with Network Virtual Appliances (NVAs) in cloud infrastructure * Experience with Citrix NetScaler or other load-balancing solutions (ADC, GSLB, SSL offload, traffic policies, web application firewall). * Strong automation skills using Python, PowerShell, and Ansible. * Proficient in routing protocols and WAN technologies, including Azure VWAN, BGP, SD-WAN, NAT, IPSEC VPN, DMVPN, HTTP(S), TCP/IP, DNS * Ability to work with supporting teams to triage and troubleshoot complex issues * Experience managing internal and external PKI certificate services * Proven ability to troubleshoot and resolve complex networking issues in hybrid environments. * Experience leading junior staff in completing day-to-day operational tasks and/or enterprise scale projects required * Computer infrastructure-centered certifications required Education/Experience: * High school diploma or equivalent required * Bachelor's degree or equivalent preferred * 8+ years of experience in infrastructure engineering preferrably with 2+ yrs of focus on cloud networking and load-balancing. * Excellent documentation and communication skills. * Certifications such as: * Microsoft Certified: Azure Solutions Architect Expert * Microsoft Certified: Azure Network Engineer Associate * AWS Certified Solutions Architect - Professional * AWS Certified Advanced Networking * Citrix Certified Professional - AppDS * CCNP Enterprise / JNCIP-ENT / ACE-P Arthrex Benefits * Medical, Dental and Vision Insurance * Company-Provided Life Insurance * Voluntary Life Insurance * Flexible Spending Account (FSA) * Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) * Matching 401(k) Retirement Plan * Annual Bonus * Wellness Incentive Program * Free Onsite Medical Clinics * Free Onsite Lunch * Tuition Reimbursement Program * Trip of a Lifetime * Paid Parental Leave * Paid Time Off * Volunteer PTO * Employee Assistance Provider (EAP) All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law. Making People Better at Arthrex Lorem ipsum dolor sit amet consectetur. Cras fringilla elementum odio velit. Job Details Date: Nov 26, 2025 Requisition ID: 64008 Salary Range: Job title: Infrastructure Analyst Lead- Cloud Networking & Load Balancing Arthrex Location: Naples, FL, US, 34108 Nearest Major Market: Naples Job Segment: Developer, Network, Orthopedic, Cloud, Network Engineer, Technology, Healthcare, Engineering

Goodwill INDUSTRIES OF Southwest Florida, INC. IT Generalist Full time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence. Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities : Great customer service skills. Work on all technology issues within all areas of Goodwill including Stores, Main Office, Community Resource Centers, and PTO. Performs information systems administrative procedures and maintains documentation that covers data control, applications training, data coordination and scheduling, data security administration, etc. Works on projects/matters of limited complexity in a support role. Work is closely managed. Work independently on technology installations and troubleshooting. Required Experience: Applicant must have a minimum of 1-3 years extensive knowledge in the operations of IT, computer hardware, software and peripherals, and have a working knowledge for installing, configuring, upgrading, troubleshooting and repairing equipment. University degree or college diploma in computing or information technology or equivalent combination of education, training and experience. Required skills: Works with user departments during design and installation phase and provides information to fulfill project reporting requirements as assigned. Keep all company systems updated with the latest software and evaluate system upgrades and new software. Responsible for the Technical Support of all computers, servers, WAN, LAN, Printers, registers, fax machines, credit card machines, POS systems, and software. Ensure that in case of a disaster such as a plant fire or flood, division information stored in the systems will be not be lost. Conducts periodic audits on-site and off-site to ensure this disaster recovery program is effective. Knowledge of communications hardware/software techniques. Considerable skill in the application of hardware, software, and other telecommunications techniques relevant to business communication problems is required. Complementing this should be working skill in assisting users to identify and express their communications system needs, as well as working skill in project management and supervision. Able to function in a workgroup, team-oriented environment; Able to lift up to 50 lbs. (computer hardware), multi-task; Must have a valid Florida License and proper insurance that would allow them to travel from location to location while using their personal vehicle. Health and dental plans 403(b) retirement plan Paid holidays Personal time off (PTO) Employee Assistance Program Store Discounts Tuition Reimbursement Apply online at: goodwillswfl.org Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values · Respect: We treat all people with dignity and respect. · Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. · Ethics: We strive to meet the highest ethical standards. · Learning: We challenge each other to strive for excellence and to continually learn. · Innovation: We embrace continuous improvement, bold creativity, and change.

Req number: R6790 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As the Desktop Support Specialist, you will be responsible for delivering level 2 technical support, managing hardware/software installations and asset tracking, and serving as the main ITS contact while documenting all requests and resolutions. Job Description We are looking for a Desktop Support Specialist for a full-time, salaried opportunity that is onsite in Fort Myers, FL. The selected candidate will be responsible for delivering level 2 technical support, managing hardware/software installations and asset tracking, and serving as the main ITS contact while documenting all requests and resolutions. What You'll Do * Respond professionally and courteously to all service requests and areas of the business entities * Dameware and remote desktop to provide level 2 technical support to over 2500 county staff, monitor work queues, open, update and close ServiceNow Incidents * Thoroughly and accurately document the details of a user request or issue, document the diagnostic steps performed when troubleshooting the issue and assist the user with resolution using existing procedures and documentation * Act as single point of contact for users of the Information &Technology Services (ITS) and directs questions and report problems regarding services * Install desktop hardware / peripherals and printers * Activate and manage cell phones/tablets through O365/MDM * Install individual software packages, as needed, for all users * Use imaging software to expedite large equipment roll-out * Support other satellite offices ie: libraries, parks, etc. * Keep up to date system information in ServiceNOW for asset tracking * Rotate On-Call schedule with the rest of the team * Rotate managing the IT warehouse and entering asset information as new shipments arrive * Assist C-level executives and Directors What You'll Need Required: * Bachelor's degree in a technical discipline * 2 years professional work experience * Experience supporting Telecom or Cisco environments * MDM, O365 troubleshooting, user management * Knowledge of data communication and network concepts, principles, and fundamentals * Relevant experience or strong aptitude for building or supporting data networks Preferred: * Proficiency with LAN, WAN/MAN, data center networks, or wireless networks Physical Demands * Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards * Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings * Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor #LI-JM1 Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $40,000 - $45,000 The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

A Day in the Life: Hertz is looking for a proactive, results-driven IT Service Delivery Manager to join our Field Network Team. This role is pivotal in ensuring seamless network operations and delivering exceptional customer service across all Hertz locations. You will partner with IT leadership, delivery teams, and external vendors to implement network solutions efficiently and maintain flawless day-to-day operations. What You'll Do: Manage end-to-end network support for field locations, including: Field Support & Operations Circuit connectivity Move/Add/Change coordination SLA tracking and issue resolution Lead and coordinate a team of analysts and managed service resources to deliver reliable, responsive support for all Field networking requirements. Manage network-related project delivery, ensuring timelines and budgets are met. Participate in annual budget planning. Conduct regular team standups to monitor progress and deliverables. Enforce ITSM processes for Change, Incident, and Problem Management. Utilize dashboards and reports to track SLA and KPI compliance weekly. Serve as the primary liaison between managed service providers and the Field Networking team for escalations and requests. Maintain vendor relationships and escalate site surveys, installations, and performance issues as needed. Manage circuit turn-ups for Hertz locations, collaborating with internal resources, circuit providers, airport authorities, and technicians. Support acceptance testing and service activation for new network services. Contribute to developing and refining procedures for Field Network infrastructure. Participate in network design discussions and document requirements for large-scale projects. Track and report on the lifecycle of field network devices. What We're Looking For: Bachelor's degree in Computer Science, Engineering, Information Systems, or related field (preferred). 3+ years of experience in IT Service Delivery or related roles. Experience supporting network infrastructure in large enterprise environments. Familiarity with network vendors such as Cisco, Meraki, and Fortinet. Strong understanding of circuit connectivity and infrastructure. Exceptional customer service and escalation management skills. Ability to prioritize tasks, manage multiple projects, and meet deadlines. Proficiency in project tracking and digital workflow tools; agile methodology experience is a plus. Familiarity with Telecom Expense Management (TEM) tools. Strong data analysis skills using Excel. Excellent communication and presentation skills; ability to build relationships across diverse teams. Highly organized, self-directed, and collaborative. We expect the starting salary to be around $115,000 to $140,000 with annual bonus eligibility. The actual salary will be determined based on years of relevant work experience. What You'll Get: 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Goodwill INDUSTRIES OF Southwest Florida, INC. IT Generalist Full time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence. Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities: Great customer service skills. Work on all technology issues within all areas of Goodwill including Stores, Main Office, Community Resource Centers, and PTO. Performs information systems administrative procedures and maintains documentation that covers data control, applications training, data coordination and scheduling, data security administration, etc. Works on projects/matters of limited complexity in a support role. Work is closely managed. Work independently on technology installations and troubleshooting. Required Experience: Applicant must have a minimum of 1-3 years extensive knowledge in the operations of IT, computer hardware, software and peripherals, and have a working knowledge for installing, configuring, upgrading, troubleshooting and repairing equipment. University degree or college diploma in computing or information technology or equivalent combination of education, training and experience. Required skills: Works with user departments during design and installation phase and provides information to fulfill project reporting requirements as assigned. Keep all company systems updated with the latest software and evaluate system upgrades and new software. Responsible for the Technical Support of all computers, servers, WAN, LAN, Printers, registers, fax machines, credit card machines, POS systems, and software. Ensure that in case of a disaster such as a plant fire or flood, division information stored in the systems will be not be lost. Conducts periodic audits on-site and off-site to ensure this disaster recovery program is effective. Knowledge of communications hardware/software techniques. Considerable skill in the application of hardware, software, and other telecommunications techniques relevant to business communication problems is required. Complementing this should be working skill in assisting users to identify and express their communications system needs, as well as working skill in project management and supervision. Able to function in a workgroup, team-oriented environment; Able to lift up to 50 lbs. (computer hardware), multi-task; Must have a valid Florida License and proper insurance that would allow them to travel from location to location while using their personal vehicle. Health and dental plans * 403(b) retirement plan * Paid holidays * Personal time off (PTO) * Employee Assistance Program * Store Discounts * Tuition Reimbursement Apply online at: goodwillswfl.org Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values * Respect: We treat all people with dignity and respect. * Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. * Ethics: We strive to meet the highest ethical standards. * Learning: We challenge each other to strive for excellence and to continually learn. * Innovation: We embrace continuous improvement, bold creativity, and change.

Fiber Network Supervisor | Ripple Fiber We are looking for a Fiber Network Supervisor to join our growing team. At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America's most innovative, industry-leading fiber internet company, and help shape the future. We believe the biggest wave starts as a ripple. About our culture We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development. About the role We are seeking a skilled and motivated Fiber Network Supervisor to lead the installation, maintenance, and repair of customer fiber-optic telecommunications systems. This role is critical to ensuring high-performance network infrastructure and exceptional service delivery. The ideal candidate will possess a strong blend of technical expertise, leadership capabilities, and strategic thinking. Responsibilities: Oversee fiber network upgrades, and repairs across customer sites. Manage field and support teams to ensure timely and cost-effective project completion. Monitor network performance and troubleshoot infrastructure issues to maintain optimal service levels. Collaborate with network engineers to design and implement scalable fiber solutions. Delegate work orders and assignments effectively to ensure operational efficiency. Communicate clearly with internal teams and external stakeholders. Analyze complex situations and make strategic decisions to support business goals. Qualifications: Proven experience in fiber-optic network installation and maintenance. Strong understanding of network infrastructure and performance monitoring tools. Excellent leadership, communication, and problem-solving skills. Ability to manage multiple projects and prioritize tasks in a fast-paced environment. Experience working with cross-functional teams and vendors. Preferred Skills: Certifications in fiber network technologies or telecommunications. Familiarity with industry standards and safety regulations. We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you're passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you. Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.

Behind Every Efficient Waste Operation is a Strong System, and We Need Someone Who Knows How to Keep it That Way! Waste Pro is Now Hiring a Business Systems Administrator in Beautiful Central Florida!! Working within the Business Systems Team, will develop a sound knowledge of current corporate systems and applications. The Waste Pro Regional Business Systems Administrator will work with regional managers, division managers and end users to better help them understand system applications and how they relate to business requirements for changes, new projects, financial closings, municipal solid waste startups, initiatives and developments. In addition to defining system requirements focusing predominantly on PC Scale Tower software. ESSENTIAL JOB FUNCTIONS: * Develop a sound knowledge of current corporate systems and applications. * Train regional management teams and end users on system applications * Define system requirements * Support and administer existing corporate systems focusing predominantly on PC Scale and Tower software. QUALIFICATIONS: * Excellent Attention to detail * Must have 5+ years in the solid waste industry * Ability to meet deadlines and set priorities with effective distribution of time and effort. * Must have revenue accounting understanding and be able to make general ledger journal entries Experience and knowledge working with Solomon (Microsoft Dynamics) and Crystal Reports preferred * Ability to work independently or within a team setting * Ability to lead and train others * Critical thinking aptitude with the ability to analyze data and formulate conclusions and recommendations * Effective communication and interpersonal skills, including ability to prepare written reports, correspondence and presentations to senior leadership and ability to lead * Superior written and oral communication skills combined with above average organization, interpersonal, listening, presentation and problem solving skills * Professional demeanor and ability to function with the utmost honesty and integrity. * Proficiency in using array of software packages, including MS Outlook, Word, PowerPoint and Excel * Strong customer orientation is essential * Ability to multitask in a fast paced environment and switch between projects Education and Experience * Minimum of 5 years of experience in the solid waste industry * BA in Business or Information Technology or AA and combined experience preferred

Department: IS Information Technology Svcs Work Type: Full Time Shift: Shift 1/ to Minimum to Midpoint Pay Rate:$90,667.20 - $117,852.80 / Annual Lee Health is seeking a highly skilled Advanced Infrastructure Engineer with deep expertise in Microsoft enterprise infrastructure. This role is responsible for engineering, maintaining, and optimizing large-scale Windows Server environments supporting clinical, administrative, and operational workloads across a distributed healthcare system. This position requires advanced proficiency in Windows Server architecture, Active Directory services, virtualization (VMware), automation (PowerShell), and Azure/M365 ecosystems. The ideal candidate brings strong operational discipline, experience in complex multi-site environments, and the ability to engineer robust, secure, and scalable solutions. Core Technical Responsibilities * Architect, deploy, and support Windows Server systems across physical and virtual environments (2016/2019/2022). * Manage full lifecycle of OS builds, configuration baselines, patching, system performance, and capacity utilization. * Engineer and maintain enterprise Active Directory, including: * Domain Services * Group Policy (GPO design, auditing, troubleshooting) * Federation Services (ADFS) * Certificate Services (PKI architecture, renewal workflows, CA hierarchy) * Administer Azure AD / Entra ID, hybrid identity, conditional access, and security baselines. * Support and optimize Microsoft Exchange, M365, File/Print Services, IIS, and enterprise email archiving solutions. * Automate administrative processes using advanced PowerShell scripting, tooling, and orchestration patterns. * Troubleshoot complex infrastructure issues across server, storage, networking, identity, security, and virtualization layers. * Support VMware ESXi clusters, VM provisioning, resource tuning, templates, and host performance. * Contribute to infrastructure security hardening, incident response, and audit/compliance initiatives. * Participate in change, incident, and problem management using ITIL-aligned practices and ServiceNow workflows. * Provide Tier III engineering support for escalated operational issues. * Participate in a rotating on-call schedule to support 24/7 hospital operations. Technical Environment Experience in several of the following technologies is ideal: * Windows Server: 2016, 2019, 2022 * Identity & Access: AD DS, ADFS, GPO, PKI/Certificate Services * Cloud: Azure, M365, hybrid identity * Messaging: Exchange on-prem and Exchange Online * Virtualization: VMware ESXi * Automation: PowerShell (advanced), scripting frameworks, configuration tooling * Networking: DNS, DHCP, load balancing, firewall fundamentals * Storage/Backup: SAN/NAS platforms, enterprise backup strategies (Veeam, Rubrik, Commvault, etc.) * Security: Hardening standards, RBAC, MFA, conditional access, audit logging * Web & App Hosting: IIS, application pools, bindings, cert management * Database: Familiarity with MSSQL configuration and high-level administration Healthcare experience is a strong plus but not required; engineers from other highly regulated or large-scale environments will also excel. Education & Experience * Bachelors degree in Computer Science, Information Systems, Engineering, or related discipline OR equivalent relevant professional experience. * Minimum 4 years of progressively responsible infrastructure engineering experience in enterprise environments. Relevant Certifications Candidates holding advanced infrastructure, cloud, identity, or virtualization certifications appropriate to this level of engineering role are encouraged to apply (e.g., Microsoft, Azure, VMware, security, or equivalent engineering-track credentials). What Makes an Engineer Successful Here * Strong ownership of systems and willingness to go deep into root-cause analysis. * Ability to engineer hardened, production-ready solutions in a mission-critical environment. * Comfort supporting large multi-site or hybrid infrastructures. * Excellent documentation habits and adherence to repeatable processes. * Effective communication with peers, cross-functional teams, and technical leadership. * Desire to innovate, streamline, automate, and reduce technical debt. Why Engineering at Lee Health? * Complex, enterprise-scale environment powering high-impact clinical operations * Opportunities to shape modernization efforts in cloud, identity, automation, and virtualization * Remote flexibility for Florida residents * Not-for-profit, mission-driven stability with ongoing technology investment * Strong engineering community with opportunities for specialization and advancement

At Arietis Health, we recognize the vital role healthcare revenue cycle plays in maintaining the well-being of individuals and businesses alike. Our commitment is to demystify healthcare billing by empowering individuals and collaborating with premier healthcare organizations to address their executives' most pressing revenue cycle challenges. By doing so, we enable them to shift their focus towards providing exceptional patient care. Grounded in the belief of harnessing the expertise of a highly skilled team and advanced technology, we strive to cultivate a seamless patient billing experience that not only excels in efficiency but also delivers superior results. Join us in achieving our mission. We're actively seeking a Systems Engineer to join our fast-growing team. If you're eager to contribute to redefining the landscape of healthcare revenue cycle management and be a part of our collaborative, positive, and human-centric culture, we'd love to hear from you! About the Position: The Systems Engineer will be responsible for designing, implementing, and maintaining enterprise infrastructure in cloud and on-prem environments, with a strong focus on security, reliability, and compliance. The ideal candidate will bring deep technical expertise, strategic thinking, and a collaborative mindset to support mission-critical systems and services. What You'll Do: To excel in this role, an individual must satisfactorily perform the duties below; additional duties may be assigned. We are committed to intensive training opportunities and making reasonable accommodations to enable individuals with disabilities to perform the essential functions. Your contribution in this capacity is essential to our shared success. Infrastructure & Systems Manage and maintain virtualized Windows server environments. Manage and maintain virtualized Linux servers (RedHat, Ubuntu). Design and deploy Windows Server and Desktop solutions. Maintain segmented networks with next-generation firewalls (Palo Alto) and secure corporate connectivity. Monitor and respond to security alerts and incidents (MS-Defender, Red Canary, Mimecast). Cloud & Virtualization Administer services across Azure (Compute, Storage, Identity, Networking, Security, VDI). Manage Citrix Virtual Desktop products including DaaS, MCS, WEM, and Session Recording. Microsoft Ecosystem Administer Active Directory, Group Policy, Microsoft Exchange, Intune, and Office 365. Support a variety of Microsoft and third-party networked applications. Governance & Compliance Support third-party audits to maintain and advance company certifications and regulatory compliance. Actively participate in IT Change Management process, ensuring all changes are approved and documented. General Manage stakeholder-facing IT interactions and ensure high-quality service delivery. Foster positive relationships with internal teams and external IT vendors. Adhere to the Code of Conduct and Corporate Compliance Program. Other duties as assigned. Perform other duties as assigned. Adherence to the Code of Conduct and Corporate Compliance Program What You'll Bring: Bachelor's degree in computer science or related Engineering field 3-5+ years of experience in Systems Engineering, Server Management, and Infrastructure Support Extensive experience with cloud platforms (Azure, AWS, GCP) Strong knowledge of Citrix Virtual Desktop technologies Proficiency in Active Directory, Group Policy, Exchange, and Office 365 Expert-level understanding of Windows Server and Desktop deployment Experience with Linux OS (RedHat, Ubuntu) Familiarity with enterprise networking and firewall technologies Strong analytical, problem-solving, and communication skills Ability to work independently and collaboratively in a fast-paced environment Understand HIPAA (Health Insurance Portability and Accountability) guidelines. Strong Language Ability: Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees. Strong Mathematical Ability: Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Apply concepts of basic algebra and geometry. Strong Reasoning Ability: Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Excellent technical writing capability Excellent non-technical writing capability Excellent telephone skills and manner with customers Excellent face-to-face interactions with customers Excellent organizational skills Excellent process development and documentation skills What We Offer: A chance to simplify revenue cycle management, together at a high-growth company! Since our founding in 2020, we're already helping millions of patients and thousands of providers each year. We are proud to offer: Competitive compensation 401K plan with company match PTO with 12 additional paid holidays Telehealth at no cost to employees Health, dental, vision, and prescription drug coverage Group life insurance, Optional Life, Critical Illness and more. Training, development, and mentorship opportunities Other: Our commitment to fostering a diverse and inclusive workplace is unwavering. All qualified applicants will be considered for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. The job description provided above is not an exhaustive list of duties and standards for the position. Incumbents are encouraged to willingly embrace additional instructions and undertake related duties as assigned by their supervisor. As a condition of employment, you are expected to adhere to established compliance program requirements and uphold the employee and internet codes of conduct outlined in the Employee Handbook. While all tasks and responsibilities listed are considered essential functions of this position, we recognize that business conditions may require reasonable accommodations for additional tasks and responsibilities. The work environment characteristics outlined herein represent those encountered by an employee while performing the essential functions of this job. Reasonable accommodation may be arranged to facilitate individuals with disabilities in fulfilling these essential functions. The physical requirements outlined herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. We are dedicated to making reasonable accommodations to enable individuals with disabilities to fulfill these essential functions.

This job opportunity is available at ANY location in the United States. Ideally, selected candidates will be near a JACOBS U.S. based office, but we intend to hire the "best" candidates. Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology - we're integrating a multitude of these solution elements to build the smart environments of tomorrow. Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. At Jacobs, we don't settle - always looking beyond to raise the bar and deliver with excellence. We apply our expertise and knowledge as we look into the future with great optimism and focus. We don't settle until we give our best and know that we're making a difference. We're looking for an Entry-Level Instrumentation and Controls Engineer who is excited about working on projects that enable the heart of our clients' business. Join us and you'll have the chance to work on projects including state-of-the-art industrial and commercial facilities. You'll be accountable for the schedule and technical quality of challenging engineering tasks, as you gain familiarity with the client's expectations, scope, budget, and schedule. You'll also provide on-site assistance during startup, coordinate work activities with other staff members and the discipline lead. As part of a collaborative, multi-disciplinary team, you'll help design and optimize control systems for a variety of processes, working closely with architects, engineers, and designers to deliver complete, world-class solutions for new facilities. Your responsibilities will include developing P&IDs, sizing valves, specifying instrumentation, and documenting and modeling design information while ensuring compliance with building codes and industry standards. Your multi-discipline, highly interactive team will produce control system designs for a variety of processes, and develop options and optimizations for all aspects of the process control, instrumentation, and automation. You'll be surrounded by expert mentorship opportunities to help you thrive in your new career. Bring your curiosity, talent for multi-tasking and collaboration, and extreme organizational skills and we'll help you grow, pursue and fulfill what drives you - so we can make big impacts on the world, together. * Associate's or Engineering Tech degree in Mechanical, Control Systems, or Electrical Engineering Ideally, you'll also have: * Bachelor's degree in Mechanical, Control Systems, or Electrical Engineering * Working knowledge of Revit software preferred * Engineer in Training (EIT) * Strong communication skills both verbal and written * Strong analytical and problem-solving skills * Forward thinking, eager to learn best practices, and contribute with innovative ideas * Displayed ability to learn quickly and driven to broaden knowledge base * Ability to collaborate and work effectively in a variety of teams, including multi-disciplinary teams * Passion for buildings and construction * Prior experience with DDC and PLC based control systems. * Experience with Data Center design or operations. Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.

The Endpoint Systems Engineer I supports the university's endpoint environment by deploying and maintaining software, applying configuration policies, and assisting with modern device management solutions. The role helps manage Windows, mac OS, and mobile devices through centralized MDM/UEM platforms, supports automated provisioning and update workflows, monitors device compliance and security posture, and provides technical assistance for escalated endpoint issues. This position contributes to ongoing modernization efforts that improve reliability, security, and user experience across the university's computing environment. Typical duties include but are not limited to: * Supports the configuration, deployment, and day-to-day operation of enterprise endpoint management tools (MDM/UEM) used for managing Windows, mac OS, and mobile devices * Assists with device provisioning workflows including modern provisioning methods (e.g., automated enrollment, Autopilot-style onboarding, or similar tools). * Implements and maintains endpoint security and configuration policies as directed by senior engineers or the Endpoint Deployment Manager. * Performs software deployments, updates, and application packaging tasks using centralized management tools. * Monitors endpoint compliance, health, and update status, escalating issues as needed. * Assists with documenting procedures, configuration standards, and troubleshooting steps to support consistent operations. * Coordinates basic testing of application deployments and endpoint changes with functional and academic departments. * Provides Level-2 support for endpoint-related issues escalated from IT User Support Specialists. * Maintains accurate inventory records for endpoints, peripherals, and assigned software licenses. * Tracks work in the IT ticketing system, ensuring timely updates and clear communication with end users. * Participates in routine review and improvement of endpoint processes, recommending enhancements when appropriate. * Supports cross-training efforts within the Endpoint Deployment Team and collaborates with other ITS staff as needed. Additional Duties: * Performs other job-related duties as assigned. Additional Job Description Required Qualifications: * This position requires either five years of directly related full-time experience or, as an alternative, a Bachelor's degree from an accredited institution in Computer Science or related field and one year of full-time experience directly related to the job functions. * Any appropriate combination of relevant education, experience, and/or certifications may be considered. Preferred Qualifications: * Experience using enterprise endpoint management systems such as Intune, SCCM, Jamf, or similar MDM/UEM tools to deploy software, apply configuration and security policies, manage updates, and maintain device compliance. * Experience with PowerShell or similar scripting tools to assist with automation, troubleshooting, and configuration management * Experience with server system products involving a variety of software and hardware implementations. Knowledge, Skills & Abilities: * Knowledge of basic networking concepts (e.g. Systems, Protocols, Directory Services). * Knowledge and proficiency with relevant business systems, operating systems, and servers. * Knowledge of and ability to administer cloud based applications (Saas). * Skill in light programming, project management of small initiatives, and troubleshooting. * Skill in managing servers and storage hardware. * Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. * Excellent interpersonal, verbal and written communication skills. * Advanced verbal and written communication skills and the ability to present effectively to small and large groups. * Ability to take initiative to plan, organize, coordinate and perform work in various situations when numerous and competing demands are involved. * Ability to collaborate and work effectively within the community and willing to contribute to a team effort. * Ability to work independently and follow through on assignments. * Ability to provide professional customer service. Pay Grade 17 FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.

Job Description Pay $15.00/hour At The Summit of Fort Myers, we are dedicated to enriching the lives of our residents through compassionate care and unwavering support. We are seeking individuals who share our commitment to creating exceptional living experiences and who are eager to contribute to a supportive, family-like atmosphere. When you join The Summit of Fort Myers, you become an integral part of a team that values making a positive difference every single day. If you are driven by empathy and excellence, we invite you to bring your talents to our welcoming community. Full-time benefits include: PTO (Paid Time Off) and Holiday Pay: Take advantage of paid time off to maintain a healthy work-life balance. Daily pay: Get paid daily, providing you with financial flexibility and control over your earnings. Health/Dental Insurance 401K with employer match: Plan for your financial future with our 401k program. Life Insurance: Company paid life insurance Short and long-term disability: Financial security while you recover from an injury that puts you out of work Referral Bonuses: Refer qualified candidates and earn rewards Tuition Reimbursement: Invest in your education with our support Employee Assistance Program: Connecting our employees with resources for handling personal challenges Summary of Duties of the Server The Server works in the dining room serving meals and performing related tasks regarding meal service to senior residents. The Server must work in a manner such that dining operation is pleasant and efficient. Prepare foods according to dietary standards. Essential Functions of the Server Administers or ability to follow written and oral directions. Ability to communicate and relate to the community residents. Assist in set-ups and dining room service. Take orders and serve food in appropriate fashion. Set-up and deliver trays upon request of chef/cook. Bus tables and trays in the dining room and other areas as necessary. Pour and cover beverages, assist in preparing, and covering food. Assist in proper care and use of kitchen and dining room equipment. Clean all work areas as directed. Work at a steady pace to meet demands of cooks and residents. Work cooperatively with other dining room associates to produce pleasant and efficient dining room operation. Ability to understand and relate the menu to residents. Ability to act as liaison between residents and food service department. Understand and observe infections control procedures related to food service department. Ability to follow residents' rights policies at all times. Ability to follow facility safety program. Maintain neat, clean appearance, and follow appropriate dress code as directed by chef/cook. Work scheduled shifts and demonstrate dependability. Willingness to perform other duties and assignments as necessary. Non-Essential Functions of the Server Supports and participates in the resident centered activity programs. Participates in projects or committees as assigned. Attends all associate meetings including in-service education and associate functions, as requested by supervisor. Assists in variety of tasks involving residents as assigned. Knowledge, Skills, Abilities, and Experience High School Diploma or GED at a minimum. Physical requirements include the ability to communicate by speaking, seeing, and hearing sufficient to serve the residents. Professional and neat appearance and presentation, adherence to the dress code, and good personal hygiene are expected. Must have excellent customer service and interpersonal skills to work with various levels of people, associates, and residents. Be free of communicable disease. Ability to read, write, and speak English. Ability to relate to residents and associates in a courteous and diplomatic manner under all circumstances. Completion of drug testing and criminal record background check upon hire and upon request of supervisor. Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds. Adhere to and carry out all policies and procedures.

System Administrator - MSP Experience Required (Preferred Kaseya Knowledge) Location: vi Logics SWFL Office - Naples, FL (Operations Center) - In-Office Only vi Logics is seeking a System Administrator with a Managed Service Provider (MSP) background to join our dynamic team in Naples, FL. This is a strictly in-office position-remote work is not available. As team-building and collaboration are critical to our success, this role requires daily face-to-face interaction with colleagues and leadership. The ideal candidate will provide technical support for customers, ensuring the seamless operation and security of IT systems, networks, and applications. Candidates with experience in Kaseya or similar RMM (Remote Monitoring and Management) tools are strongly preferred. This position requires hands-on troubleshooting, proactive IT management, and exceptional problem-solving skills in a fast-paced, customer-facing environment. Primary Responsibilities: In-office, on-site support for Windows-based systems, networking, and IT infrastructure. Install, configure, and maintain server, desktop, and network environments to ensure peak performance and security. Utilize RMM tools (preferably Kaseya) to proactively monitor, manage, and resolve IT issues. Perform system backups, recovery operations, and general maintenance to maximize uptime and efficiency. Research, plan, and execute software and hardware upgrades for internal and external environments. Worked within a CRM ticketing system to log, resolve, and escalate technical issues, ensuring timely customer follow-ups. Install, configure, and troubleshoot network devices, including firewalls, switches, routers, and access points. Assist with cybersecurity best practices to protect systems against vulnerabilities and security threats. Document IT procedures, system configurations, troubleshooting steps, and knowledge base articles. Collaborate with team members in person to develop, test, and implement IT solutions. Provide guidance and on-site training to junior technicians when necessary. Required Qualifications:Education: Bachelor's degree in Information Technology, Computer Science, or a related field. Experience: 3-5 years of hands-on IT experience, preferably within an MSP environment. Strong knowledge of Microsoft Windows Server 2016 and newer. Experience with Active Directory, Group Policy, Office 365, and Exchange Online. Proficiency in IP addressing, subnetting, VLANs, and firewall configurations. Hands-on experience with virtualization, networking (DNS, DHCP, VPN, TCP/IP), and cybersecurity best practices. Preferred experience with Kaseya or other RMM tools such as NinjaOne, ConnectWise Automate, or Datto RMM. Certifications (Preferred but Not Required): Microsoft certifications (MCP, MCSA, or equivalent) CompTIA certifications (A+, Network+, Security+) Cisco certifications (CCNA) Kaseya VSA or RMM-related certifications (preferred) Skills & Abilities: Must be willing to work in-office daily-remote work is not an option. Ability to troubleshoot and resolve complex IT issues efficiently. Strong customer service and communication skills in a professional, customer-facing role. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Willingness to learn new technologies and adapt to changing business needs. Strong documentation skills with attention to detail. Security-conscious mindset, ensuring IT best practices and compliance are upheld. Additional Requirements: This is an in-office role-remote or hybrid work is NOT an option. Travel may be required to customer sites or other vi Logics locations. Must possess a valid driver's license with a clean record. Must be able to pass a full background check. Must be able to pass a drug and alcohol screening. Working Conditions & Schedule: Strictly in-office position based in Naples, FL. Standard office environment with occasional travel to client sites. The role may require occasional on-call or after-hours support. vi Logics operates 24/7/365; shift assignments are based on tenure and experience. Holiday coverage may be required. If you are a technical problem solver with MSP experience and a passion for IT infrastructure, cybersecurity, and automation tools like Kaseya, and if you thrive in a collaborative, in-office team environment, we encourage you to apply and be part of our cutting-edge technology team at vi Logics! Disclaimer The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract and the employee is considered an “AT-WILL” employee, subject to termination with or without cause or resignation at any time. Qualified employees who require reasonable accommodations to perform the essential functions of the position should notify Human Resources.

**Req number:** R6790 **Employment type:** Full time **Worksite flexibility:** Onsite **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As the Desktop Support Specialist, you will be responsible for delivering level 2 technical support, managing hardware/software installations and asset tracking, and serving as the main ITS contact while documenting all requests and resolutions. **Job Description** We are looking for a **Desktop Support Specialist** for a **full-time, salaried** opportunity that is **onsite** in **Fort Myers, FL.** The selected candidate will be responsible for delivering level 2 technical support, managing hardware/software installations and asset tracking, and serving as the main ITS contact while documenting all requests and resolutions. **What You'll Do** + Respond professionally and courteously to all service requests and areas of the business entities + Dameware and remote desktop to provide level 2 technical support to over 2500 county staff, monitor work queues, open, update and close ServiceNow Incidents + Thoroughly and accurately document the details of a user request or issue, document the diagnostic steps performed when troubleshooting the issue and assist the user with resolution using existing procedures and documentation + Act as single point of contact for users of the Information &Technology Services (ITS) and directs questions and report problems regarding services + Install desktop hardware / peripherals and printers + Activate and manage cell phones/tablets through O365/MDM + Install individual software packages, as needed, for all users + Use imaging software to expedite large equipment roll-out + Support other satellite offices ie: libraries, parks, etc. + Keep up to date system information in ServiceNOW for asset tracking + Rotate On-Call schedule with the rest of the team + Rotate managing the IT warehouse and entering asset information as new shipments arrive + Assist C-level executives and Directors **What You'll Need** Required: + Bachelor's degree in a technical discipline + 2 years professional work experience + Experience supporting Telecom or Cisco environments + MDM, O365 troubleshooting, user management + Knowledge of data communication and network concepts, principles, and fundamentals + Relevant experience or strong aptitude for building or supporting data networks Preferred: + Proficiency with LAN, WAN/MAN, data center networks, or wireless networks **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor \#LI-JM1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $40,000 - $45,000 The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job DescriptionDescription: Full-Time/Exempt Systems Engineers are responsible for all incoming reactive and proactive service requests. Work performed for this role will take place both onsite and remotely from Entech's Service Desk. Systems Engineers will work independently and as part of a team to answer service desk calls, urgently analyze technical issues, address Level 1 escalations, work with the project manager on team related projects, troubleshoot over the phone/onsite/via remote access, and escalate problems to Level 3 support when appropriate. Essential Roles and Responsibilities Incident Resolution & Documentation Proactive System Monitoring & Maintenance Customer Communication & Satisfaction Infrastructure Support & Upgrades Ticket & Time Management Required Technical Skills Advanced proficiency in and ability to troubleshoot: Windows 10 and 11 Operating Systems Workstation and Server Hardware Printer and Multi-function devices and technologies Standard Windows Applications Microsoft Office Suite Email and Mobile Device connectivity Microsoft 365 Intermediate proficiency in and the ability to troubleshoot: Mac OS troubleshooting IPv4 and IPv6 technologies LAN/WAN connectivity issues Microsoft Azure Hyper-V, vSphere, Citrix, SQL, and Terminal Services Active Directory Windows Server2008- 2022 VPN connectivity troubleshooting and configuration (Cisco, SonicWall, OpenVPN, IPSec) Additional Responsibilities Identify, troubleshoot and document user issues to resolution, while maintaining superior customer satisfaction Work with end users to resolve reactive support requests. These issues will be related to Windows servers and desktops, Microsoft cloud services (Microsoft 365 and Azure), Remote Desktop Services, firewalls, managed switches, LAN/WAN connectivity issues. Work to resolve proactive alerts and monitors generated by the NOC. These issues will be related to backups, viruses, impending hardware failures, licensing issues and more. Complete recurring health assessments and proactive upgrades to network infrastructure. Manage Line of Business software updates and upgrades when appropriate and coordinate with vendor support where necessary to support software on servers and end-user devices. Manage software as a service licensing and accounts for partners when appropriate. Manage your daily ticket queues and schedule to ensure all assigned tickets are resolved and responded to within preapproved targets. Advanced utilization of RMM Software, ConnectWise Manage, IT Glue and other service-specific tools and technologies to deliver onsite and remote user support services. Communicate with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. Education and Experience High School Diploma or GED required. At least 3 years of related experience or relevant coursework. At least 3 years working in a Technical Support/Service Desk environment. Certifications and Licenses Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, Cisco CCNA, or VMware VCP. CompTIA Network+ or CompTIA Security+ preferred. Valid Florida Driver License and must have a clean driving record. Benefits: Free Employee Medical Insurance Additional Employer Paid Medical Options Fully Vested 401(k) Match Flexible Time Off (an unlimited amount of paid time off days) Free $10,000 Life Insurance Policy Six Paid Holidays - PLUS Black Friday! Flexible Schedule Options Fun Employee Events - Yearly Culture Building Events Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance. Entech is an Equal Opportunity Employer. Entech participates in E-verify for all employees. This position requires the passing of a level 2 background check as well as a pre-employment drug screening. A valid driver's license is required for this position. Requirements: