Network administrator jobs in Eau Claire, WI

IT Coordinator Department: Firm Operations Reports To: Firm Accounting Director Status: Full-Time, Non-Exempt The IT Coordinator is an individual contributor responsible for supporting the firm's technology environment, ensuring reliable system performance, and providing hands-on technical expertise across hardware, software, and business applications. This role blends operational support with strategic planning-helping evaluate technology needs, strengthen IT processes, and contribute to long-term improvements that align with the firm's goals. The IT Coordinator works closely with internal teams, external vendors, and leadership to maintain a secure, efficient, and forward-looking technology infrastructure. Key Responsibilities Technical Support & Operations (Primary Focus) Provide day-to-day technical support for employees, including troubleshooting hardware, software, network, and peripheral issues. Maintain and monitor servers, workstations, mobile devices, and cloud-based systems. Oversee account provisioning, system access, and application configurations. Manage software installs, updates, and license tracking. Support cybersecurity initiatives, including patching, endpoint protection, MFA, access controls, and monitoring alerts. Maintain IT asset inventory (hardware and software), including procurement and lifecycle management. Document IT procedures, troubleshooting steps, and support standards. Supports training staff on firm software. Systems Administration Assist with administration of Microsoft 365, Entra, and other core business systems. Support data backup processes, retention schedules, and recovery testing. Monitor network performance; escalate issues to vendors as needed. Project & Strategic Planning Support Participate in IT planning discussions to identify opportunities to improve workflows, security, and system performance. Research emerging technologies, tools, and solutions that support the firm's long-term IT strategy. Assist in developing technology roadmaps and recommending system upgrades or process improvements. Support implementation of new technology initiatives, coordinating logistics, user communication, testing, and training. Provide insights to leadership on IT risks, efficiencies, and optimization opportunities. Facilitate sharing of best practices efficiencies. Vendor Management Work with third-party software vendors and service providers to support system reliability and project execution. Assist in evaluating vendor performance and researching new technology partners. Track service tickets. Qualifications Education & Experience Associate or bachelor's degree in information technology, Computer Science, or related field preferred. 5+ years of hands-on IT support experience. Experience in a professional service or multi-location environment a plus. Technical Skills Strong knowledge of Windows OS, Microsoft 365, Azure AD, and network fundamentals. Familiarity with cybersecurity tools and best practices. Experience with troubleshooting hardware, software, and cloud-based applications. Understanding of backup systems, endpoint management, and mobile device management (MDM). Experience contributing to IT planning, project coordination, or process improvement is preferred. Core Competencies Strong problem-solving and diagnostic skills. Excellent communication skills and the ability to support users at all technical levels. Ability to manage multiple priorities in a fast-paced environment. Detail-oriented with strong documentation habits. Proactive mindset with interest in long-term IT growth and strategy. Working Conditions Onsite presence required [insert schedule expectations]. Occasional after-hours support during system updates or outages. Ability to lift up to 40 lbs. (equipment).

Systems Administration Employment Type: Direct Hire, W2 - no C2C at this time. Salary Range: $80,000 - $100,000 No C2C or third-party vendors at this time Job Overview The Systems Administrator is responsible for maintaining and optimizing the organization's IT systems by identifying, troubleshooting, and resolving technical issues. This role is essential in ensuring the IT infrastructure is reliable, efficient, and supports staff effectively. Key Responsibilities Collaborate with the Managed Service Provider (MSP) Helpdesk and other external IT partners to swiftly address issues, ensuring seamless business operations. Oversee the installation of new technology, including operating systems, software, applications, desktops, and other hardware. Perform routine maintenance on phone systems, computers, printers, networks, scanners, servers, and other technical equipment. Work closely with the MSP to manage user accounts, email setups, and access permissions for staff. Develop and update Knowledge Bases (KBs) and Standard Operating Procedures (SOPs) for critical processes and equipment, ensuring consistency across all onsite and third-party support efforts. Assess and recommend security enhancements and risk mitigation strategies. Evaluate and suggest hardware upgrades, improvements, and manage the hardware replacement schedule based on asset lifecycle and service plans. Serve as ERP Administrator, responsible for performing maintenance, managing backups, coordinating upgrades, and verifying that associated equipment is functioning properly. Education and Experience Associate's degree in Computer Science, Information Technology, or related field. 3-5 years of experience in a Systems Administrator or similar IT role. Strong understanding of computer hardware, software, and networking. Skills and Abilities Strong technical support skills with a talent for resolving issues. Clear and professional communication skills, both written and verbal. Excellent troubleshooting and problem-solving abilities. Effective organizational skills with the ability to manage multiple tasks and projects concurrently. Desired Skills and Experience IT Manager, System Manager, Systems Administrator, MSP, All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Title: Associate System Administrator (Intake to Pay Process Specialist) Type: Hybrid (3 days onsite per week) Duration: ASAP - 02/28/2026-With possible extension/conversion Perks: Competitive Rates, Benefits, free daily lunch when onsite Job Description: We are seeking a process-oriented professional with strong communication and collaboration skills to support the Intake to Pay (I2P) process. This role requires a solid understanding of procurement processes and systems, along with the ability to adapt in a fast-paced, dynamic environment. Key Responsibilities Provide support for the Intake to Pay (I2P) process in partnership with internal teams, business owners, and functional peers. Demonstrate knowledge of I2P processes and systems, including how they enable stakeholder workflows across the enterprise. Document data mapping between systems supporting the I2P process. Generate reports to monitor and improve data quality for purchase requisitions, purchase orders, contracts, and supplier information. Understand how system configuration enables business processes. Support ongoing innovation and process improvements to enhance efficiency in supplier-related workflows. Build strong relationships with cross-functional groups (e.g., Legal, Risk Assurance) to streamline processes. Participate in defining system configurations to enable business processes. Qualifications Bachelor's degree in Business, MIS, MITM, Engineering, or related field (or equivalent experience). 3-5 years of experience in process design, procedure development, and system configuration preferred. Strong understanding of business needs with the ability to build trust and confidence. Demonstrated flexibility to manage changing priorities and concurrent assignments. Strong analytical and problem-solving skills; ability to make timely decisions with limited guidance. Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and familiarity with information systems. Excellent research, planning, and organizational skills with high personal initiative. Must Have: Ability to identify process improvement opportunities and build automation. Ad hoc reporting and analysis of complex business processes. Nice to Have: Category Management Process experience. Data Mapping expertise. About the Team We define processes, configure systems, and generate insights from the data collected to drive efficiency and innovation.

Title: DCS-Systems Administrator or The Plant Control Systems Administrator Direct Hire Reports to: Maintenance Manager Status: Exempt Key Project Requirements: • Proven expertise with Distributed Control Systems (DCS), PLC platforms, and associated network systems in a power generation or heavy industrial setting. • Strong working knowledge of cybersecurity standards and NERC CIP compliance in a control systems environment. • Demonstrated ability to lead system upgrades, simulator integration, and disaster recovery initiatives. Job Summary: NAES is seeking a Plant Control Systems Administrator responsible for the administration, maintenance, and enhancement of the plant's control systems, including Distributed Control Systems (DCS), Programmable Logic Controllers (PLC), and other related automation technologies. This role ensures the reliability and performance of control systems to support safe and efficient plant operations. The Plant Control Systems Administrator plays a critical role in system integrity, troubleshooting, and implementing upgrades to meet operational goals. Essential Duties and Responsibilities: • Administer and maintain plant control systems including DCS, PLCs, HMIs, and supporting networks. • Troubleshoot and resolve control system issues, coordinating with operations and maintenance staff. • Manage software updates, system backups, disaster recovery procedures, and documentation. • Maintain and incorporate control system changes into the plant simulator for training and operational readiness. • Ensure cybersecurity protocols are implemented and maintained in accordance with NERC CIP standards. • Support system integration, commissioning of new equipment, and modifications to existing controls. • Provide training and technical support to plant personnel on control systems and simulator operation. • Collaborate with plant personnel, IT, engineering, vendors, and contractors to optimize system performance and plan upgrades. • Develop budget recommendations and project plans for control system hardware and software enhancements. Job Requirements: • Strong knowledge of industrial control systems including DCS and PLC platforms; experience with Emerson Ovation strongly preferred. • Experience with control system programming, configuration, and system/network administration. • Knowledge of process control, instrumentation, and IT/OT cybersecurity best practices. • Demonstrated experience with system upgrades, lifecycle management, and disaster recovery planning. • Strong analytical, organizational, and communication skills with the ability to work independently and in a team. • Familiarity with NERC CIP requirements and documentation practices for compliance. Education / Experience: • Bachelor's degree in electrical engineering, computer science, or related field preferred. • 5+ years of experience in control systems administration in a power generation or industrial setting. • Professional certifications such as Ovation System Administration, Cisco CCNA, or Cybersecurity certifications highly desirable.

Must Haves: 5-7 years in IT Help Desk or System Administration. Expertise in servers, virtualization, Active Directory/Entra ID, Microsoft 365, and networking basics. Skilled in backups, disaster recovery, patching, security monitoring, and incident response. Strong troubleshooting, documentation, and communication; Tier III support experience. Ability to lift 50 lbs; available for on-call rotation. Plusses: Experience with enterprise apps (Korber One/HighJump, Bepoz, Aptean EAM, Salesforce) and tools like Intune, Defender, NinjaRMM, JAMF, Soti, AirWatch. Familiarity with Azure disaster recovery, Microsoft 365 hybrid deployments, and Power Apps/Power Automate. Proficient in Hyper-V, Windows Server 2012+, System Center VMM, and Azure. Moderate networking knowledge (TCP/IP, DNS, DHCP, VLANs, VPN, ACLs, wireless). Day to Day: This is a hands-on technical role supporting a secure, high-performing IT infrastructure for a 24/7 manufacturing operation. The Systems Administrator will: Responsibilities: Manage servers, applications, and network services to ensure uptime Deploy, monitor, update, and troubleshoot Hyper-V virtual servers and business-critical applications Administer Active Directory, Entra ID, Group Policies, RDS, Intune, and Microsoft 365 tools Assist with DHCP, DNS, wireless access points, switching, and firewall tasks Monitor infrastructure health and respond to alerts Apply patches and updates to prevent security incidents Monitor system activity for threats and assist with incident response Support backup, restore, and disaster recovery planning/testing Act as SME for key business applications (Korber One/HighJump, Salesforce, Power Apps) Provide Tier III escalation support and participate in after-hours on-call rotation Collaborate with junior team members on troubleshooting and projects

*Incident and Request Management: Handle escalated tickets from Level 1 support teams via Service Desk systems (e.g., ServiceNow, Remedy, or Jira). *Troubleshoot and resolve issues related to Windows/Mac OS, Office 365, VPN, printing, network connectivity, and end-user applications. *Perform software installations, updates, and configurations in compliance with organizational standards. *Manage Active Directory accounts, password resets, and group memberships. *Identify recurring issues and suggest improvements to processes or documentation. *Contribute to the knowledge base by creating and updating support articles. *Assist with hardware refresh, deployment, and asset tracking.

Ready Credit Eden Prairie, MN Network Administrator For over 19 years, Ready Credit has worked to simplify and secure the payment experience for both clients and customers through fully cashless operations. Ready Credit was founded in Minneapolis, Minnesota on the premise that all businesses can benefit from getting rid of cash but only if they could still support their cash-only customers. Are you an established Network Administrator who likes to roll up your sleeves and tackle new challenges every day? Do you thrive in a fast-paced environment where you can wear multiple hats? Are you the go-to person when others can't figure it out? If that sounds like you, you might be the perfect fit for the Ready Credit IT Team. We're looking for a hands-on Network Administrator who can balance day-to-day operations with continuous improvement projects. You'll manage and maintain our network infrastructure, enhance our security posture, and contribute to automation and process improvement across our growing environment. Responsibilities: Maintain, monitor, and troubleshoot network infrastructure and VPN including cellular devices Update firmware, manage configurations, and implement security best practices. Work closely with the IT team to enhance cybersecurity and mitigate vulnerabilities. Identify opportunities to improve network performance and reliability. Develop and automate repeatable processes for efficiency and consistency. Stay informed on zero-day threats and emerging network technologies. Provide Tier 2/3 support for network-related escalations and infrastructure issues. Collaborate across teams to support business initiatives and technology projects. Requirements: 5-10 years of experience in network administration or related IT infrastructure roles. Strong knowledge of TCP/IP, VLANs, VPNs, routing, switching, and firewall management. Experience working with on-prem and cloud-based infrastructure. Hands-on experience with enterprise firewalls, routers, and network monitoring tools. Practical understanding of network security principles and incident response. A proactive, self-driven attitude - you enjoy taking ownership and solving problems. Excellent communication skills and the ability to work both independently and as part of a team. Bonus Points For Experience with SonicWALL, or similar firewall/router platforms. Familiarity with Azure, Entra ID (Azure AD), or Microsoft 365 networking. FNM experience and interpersonal skills. Familiarity with cellular technologies, RSRP, and signal quality. Knowledge of automation/scripting (PowerShell, Python, or similar). Relevant certifications (e.g., Network+, CCNA, CCNP, or vendor equivalents). Why You'll Love Working Here Small, collaborative IT team with direct impact across the company. Fast-paced fintech environment where innovation and initiative are valued. Opportunities to expand your skill set across systems, security, and automation. Supportive leadership that values work-life balance and professional growth. We offer an excellent benefit package including medical, dental, life, vision, disability insurance, tuition reimbursement, mentorship program, volunteer paid time off, ESG program, and a generous PTO policy. Ready Credit Corporation is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Title: Deskside Support Tech Pay Rate: $28/hr on W2 Duration: 06+ Months (Possibility of Extension) We are seeking a skilled and customer-focused End User Support Level 2 Technician to provide advanced technical support to users within the organization. This role involves resolving escalated issues from Level 1 support, troubleshooting hardware and software problems, supporting IT systems, and ensuring seamless technology operations for end users. Key Responsibilities: • Respond to and resolve second-level support tickets and escalated issues from the help desk. • Troubleshoot hardware, software, and peripheral issues for desktops, laptops, mobile devices, and other end-user devices. • Provide support for Windows, mac OS, Microsoft 365, and other enterprise applications. • Configure, install, and maintain end-user devices and software applications. • Assist in user onboarding/offboarding, including account setup, access permissions, and workstation preparation. • Maintain documentation for technical procedures, solutions, and user guides. • Work with Level 3 support or vendors for complex issues that require further escalation. • Ensure timely communication and resolution of issues in line with service level agreements (SLAs). • Provide remote and onsite support as needed. • Educate users on best practices, basic troubleshooting, and IT policies. Preferred Qualifications: • IT certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, VDI or similar. • Experience supporting virtual environments (e.g., Citrix, VMware). • Familiarity with mobile device management (MDM) platforms

This is a full-time position of 40 hours per week of work. This position requires work in our office in Rogers, MN. Hours are somewhat flexible during the work week, Monday-Friday. We are looking for a candidate to help with EEPROM programming of optical transceivers and testing of network equipment, as well as working with Lead Coding & Network Technician and management to develop and test OEM compatible transceiver code solutions. This is a full-time position, eligible for a full benefits package and bonus on top of base salary. Responsibilities: Responsibilities include but are not limited to: · Order fulfillment including coding, re-coding, labeling, testing & quality control testing of orders including optical transceivers and network equipment. · Maintain switch and test gear in lab environment · Update and write module specification pertaining to EEPROM and low-speed signal path · Debug and resolve issues related to transceiver electrical interface · Drive failure analysis to reach design solutions and corrective actions · Perform Pre-Inventory quality control testing · Testing of Networking Equipment · Qualifying incoming products · Assist with lab maintenance cleaning lab and replacing expendable equipment · Assist with inventory management · Assist with keeping coding database for optical transceivers and networking accessories · Assist with keeping parts and descriptions database for optical transceivers and networking accessories · Assist with packaging and shipment of orders as needed · Assist with company IT related issues · Assist other departments as requested (IT, Software Development, Logistics ext.) · Ability to perform other duties as requested and assigned · Other duties may be assigned Preferred Skills/Abilities: · Familiar with basic networking connectivity topology (Layer1/2 TCP/IP protocol) · Basic Cisco CLI knowledge · Enjoy Solving Puzzles · Detail Oriented · Self Driven · Works well with others · MS office, Adobe, Excel, Visio Bonus Qualifications: · Familiar with UART, SPI or I2C · Knowledgeable in Hexadecimal, Encryption Physical Requirements: · Must be able to life up to 50 pounds at a time · Prolonged periods of sitting at a desk and working on a computer Company Description: Choice IT Global, founded in 2018, Choice IT is a leading provider of optical transceivers, Direct Attached Cables, Active Optical Cables, Fiber Cables, DWDM & CWDM Passive equipment, Muxsponders, Coexistence Elements, Media Converters, Splitter, Splice Trays, Demarc Customer Connectivity Points/Wall Plates, Fiber Patch Panels, Fiber Distribution Boxes, Attenuators, Fiber Cleaners such as One Click Cleaners, Visual Fault Finders, Power Meters, Mini OTDR's, Cassettes, MPO Cables, Copper Patch Cords, among other layer 1 network fiber connectivity products, new and pre-owned networking equipment, IT Asset Disposition (ITAD) & white box network equipment. Ultimately we provide Network Managers and IT Sourcing Specialists Choice in how they buy their IT/Networking equipment. "Providing Choice in IT" Why Work Here? Small, family oriented privately held company that is rapidly growing with tremendous growth potential. We offer full time positions with benefits and bonus opportunity on top of base pay. Address 14900 James Rd Suite 200 Rogers, MN 55374 USA Industry Business Information Technology

Job Description: - As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs. Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support. Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Provide On-call support if required outside business hours on a rotational basis. HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

WE'RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT Milwaukee, Wisconsin, US. Excis is a global IT support leader globally, driven by innovation and collaboration. We're looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You'll Do: Provide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive/VIP users. Manage hardware refreshes, warranty repairs, printer and AV system setup, inventory control, asset tagging, and maintain asset management with regular reporting. Coordinate equipment shipments, returns, vendor repairs, and ensure timely resolution of service requests and incidents while assisting with walk-up support and new hire onboarding. Requirements What You Need: Minumum 2 years IT support experience with Windows 10, mac OS, Microsoft Office, and Windows OS deployment; strong networking basics. Experience supporting printers, AV systems, executive users, asset management, and reporting tools. Excellent customer service, communication, organization, multitasking, and documentation skills. Fluent in Local language and business level of English Preferred: Experience in automotive manufacturing, MCP and/or A+ certifications, and background in help desk or call center environments. Benefits Why Join Us?: At Excis, your work matters. You'll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in Milwaukee, Wisconsin, US. and be at the forefront of IT support excellence!

Desktop support Engineer Long Term We are seeking a skilled and customer-focused End User Support Level 2 Technician to provide advanced technical support to users within the organization. This role involves resolving escalated issues from Level 1 support, troubleshooting hardware and software problems, supporting IT systems, and ensuring seamless technology operations for end users. Key Responsibilities: • Respond to and resolve second-level support tickets and escalated issues from the help desk. • Troubleshoot hardware, software, and peripheral issues for desktops, laptops, mobile devices, and other end-user devices. • Provide support for Windows, mac OS, Microsoft 365, and other enterprise applications. • Configure, install, and maintain end-user devices and software applications. • Assist in user onboarding/offboarding, including account setup, access permissions, and workstation preparation. • Maintain documentation for technical procedures, solutions, and user guides. • Work with Level 3 support or vendors for complex issues that require further escalation. • Ensure timely communication and resolution of issues in line with service level agreements (SLAs). • Provide remote and on-site support as needed. • Educate users on best practices, basic troubleshooting, and IT policies. Required Qualifications: • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). • 3-5 years of experience in IT support or help desk role, with at least 1 year at L2 level. • Strong knowledge of Windows and mac OS environments. • Experience with Active Directory, Microsoft 365, and remote desktop tools. • Familiarity with ITIL practices and ticketing systems (e.g., ServiceNow, Cherwell). • Excellent problem-solving and customer service skills. • Ability to prioritize and multitask in a fast-paced environment. Preferred Qualifications: • IT certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, or similar. • Experience supporting virtual environments (e.g., Citrix, VMware). • Familiarity with mobile device management (MDM) platforms.

Job Description: Field IT Infosys is seeking an IT Support Associate. This position is responsible for providing expert technical support and hands-on repair services for laptops and related devices. This role involves diagnosing hardware and software issues on laptops and end user devices, performing troubleshooting, repairs and upgrades and ensuring devices meet quality standards before returning them to customers. The Field IT engineer plays a critical role in delivering reliable solutions and maintaining customer satisfaction in a fast-paced service environment. Primary Skill Required Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc. Detailed Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines. Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Preferred Skills: • Excellent problem-solving, communication, and documentation skills • Ability to work independently and manage technical issues. • Willingness to learn new technologies and adapt to different roles Good to have any or more certificates such as: CompTIA A+, Microsoft Certified Desktop Support Technician The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Pay = $19.23/hr. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others? Clarity Technology Group, a Madison-based Managed Service Provider comprised of a hard-working and close-knit team, is searching for a new IT Systems Engineer. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is primarily an in-office position in Madison, WI with the opportunity to work remotely on occasion. We'll Provide: Collaborative environment, ability to learn about many different industries, flexible PTO, and opportunities to volunteer in the community with some great organizations Significant room for professional growth Health & dental, optional vision, a 401k plan, life insurance, and short and long term disability What You'll Do: Plan, design, implement, and support primarily Microsoft solutions both in the cloud and on-premises for organizations ranging from a dozen to hundreds of users Keep up with current and emerging technologies and help develop standards, processes, and procedures Implement and support Microsoft cloud technologies including O365, Azure, Entra ID, Intune, and SSO. Implement and support Microsoft on-premises technologies including Windows, Hyper-V, and AD. Perform network configuration and support including switches and firewalls Prepare and maintain system documentation and standards of work. Maintain exceptional customer service at all times Skills You'll Need: 2+ Years supporting Microsoft cloud technologies (O365, Azure, Entra ID, Intune, etc.) 2+ Years supporting Windows Server and Active Directory 2+ Years working with networking and firewalls 5+ Years combined IT support experience Enjoy working as part of a collaborative team and in a fast-paced environment Analytical thinking, problem solving, and the ability to learn quickly Associate's or Bachelor's degree in an Information Technology-related field is preferred Ability to work a light, rotating on-call schedule Technical curiosity Proficiency or familiarity with Connectwise, Datto, Ninja, or similar products Next Steps: Quick apply with your resume here

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

12-Month Contract w/ Opportunity to Convert Industry: Pharmaceutical Manufacturing Our client is a leading pharmaceutical manufacturing organization dedicated to advancing healthcare through innovative solutions. We are looking for a highly skilled Workstation Infrastructure Engineer for a 12-month engagement with an opportunity to extend/convert to FTE. This is a great opportunity to build your expertise in a pharmaceutical manufacturing environment and take on additional projects & responsibilities. Key Responsibilities: Perform technical requirements analysis of workstation infrastructure design to meet the specific needs of a pharmaceutical manufacturing environment. Install and configure workstation hardware, software, and any additional peripherals to ensure optimal performance and compatibility. Provide qualified infrastructure platforms that support the diverse needs of the organization. Create automation scripts to streamline processes and minimize the need for manual intervention. This includes tasks such as patching, software installs and removals, and system reboots. Train end users on the operations of new equipment, workstation software, networking, and related technologies. Diagnose and resolve issues related to platforms including Citrix, RealVNC, VDI, Linux, iGel technology, Windows XP/7/10/11 OS, workstation hardware, and networking protocols. Serve as a consultant for questions regarding infrastructure, compatibility, backup, and configuration issues. Provide strategy and recommendations for immediate and future upgrades of hardware and software applications. Perform application and operating system upgrades for lab and automation systems, providing supporting documentation for validation and testing of upgrades. High attitude and strong aptitude for acceleration, innovation, and automation. Assist with the validation of new and existing systems by providing technical design information to ensure GMP data integrity. Execute deployment tasks via automation using tools like PDQ Deploy. Collaborate with the site technology leader to perform essential start-up activities. Integrate IT/OT infrastructure with existing systems. Qualifications: 1-3 years of experience in Windows OS or Windows-based workstations in troubleshooting, design, and management. Proficiency in scripting languages for automation (e.g., PowerShell, Python). Strong knowledge of Citrix, RealVNC, VDI, Linux, iGel technology, Windows OS, and networking protocols. Experience with pharmaceutical manufacturing environments and GMP compliance is a plus. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills for user training and consultation. Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

About the Company: Our client is an award-winning Managed IT Services Provider (MSP) and a long-term technology partner based in Mount Pleasant, Wisconsin, serving clients nationwide. They provide fully customizable IT solutions, including cybersecurity, cloud services, and strategic consulting, tailored to meet the exact needs of businesses and nonprofits. Position Summary: The Senior Network & Infrastructure Engineer is a key role within the Services Department. The position has three primary responsibilities. The first responsibility is for the technical management of network and infrastructure projects, directly assigned, for their clients. An additional primary responsibility is to provide technical Level 4 escalation support for all Service Desk (MSP) incidents, as well as Professional Service clients. The final primary responsibility will be to act as the senior technical approver on all Professional Scopes of Work (SOW). Responsibilities: Technical Project Management (May Include Travel) Oversee and manage assigned projects to ensure proper implementation and configuration, leading to successful project completion. Constant internal and external communication is required to inform all necessary parties of the project status. Documentation Create effective documentation (customer-facing and internal) for assigned projects to provide necessary information to clients and relevant staff Timely and accurate submission of time sheets, PTO forms, and expense reports. Ensure proper association of billable and non-billable time. Note: All documentation must occur within their designated internal applications and tools. Professional SOW Architecture & Design Work with senior staff to create, review, and approve the architecture, design, staging, task list, etc., for all networking and infrastructure projects to ensure they are accurately and thoroughly scoped. This may include properly sizing hardware or software needs. Level 4 Technical Escalation Support Provide L4 technical escalation support for the Professional & Service Desk team in remediating project and ticket issues. Development Environment Management Responsible for the overall architecture, design, implementation, and management of the Dev Environment as directed by the VP of IT Services. Pre-Sales Client Meetings (May Include Travel) Perform remote and on-site client visits, primarily during project implementation but possibly beforehand to ensure proper scoping. May also be asked to attend conferences or tradeshows. Internal IT This role will be responsible for the oversight of internal IT functionality, projects, and directives as guided by the VP of IT Services. Training & Certifications This will include studying, completing, and maintaining any required vendor certifications or training needed to benefit the Services Department Qualifications: Minimum of 7+ years of experience in infrastructure and networking. Overseeing infrastructure upgrade projects, including server, storage, virtualization, and hyper-converged systems. Leading Microsoft cloud and productivity projects, including Office 365 migrations (cutover, hybrid, SharePoint/OneDrive), Azure deployments, and VoIP implementations. Supporting managed IT services operations, including IT management, help desk environments, SECaaS, and outsourced IT delivery. Managing networking and security initiatives such as firewall deployments (WatchGuard preferred), wireless configuration, MFA, and Microsoft 365 security. Knowledge of industry-leading hardware and equipment products (Dell, Lenovo, HP, Cisco, etc.). Experience working with Microsoft server operating systems, Active Directory, and Microsoft Exchange infrastructure. Experience working with Microsoft Teams and email. Possesses a mentorship mindset and an ability to guide, train, and share knowledge with other engineers. Abilities: Strong oral and written communication skills, combined with excellent time management and organizational abilities. Detail-oriented and able to work effectively under pressure with minimum supervision. Ability to multitask several job responsibilities and show good judgment in assessing priorities. Good interpersonal abilities to work with clients to resolve support tickets. Strong analytical and problem-solving abilities. Ability to provide guidance and knowledge share with other engineers. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

IDR is seeking a knowledgeable and proactive Sr Telecom/Network Specialist to join one of our top healthcare clients in La Cross, WI. This is an exciting opportunity for professionals passionate about networking, cybersecurity, and cutting-edge enterprise infrastructure. This hybrid position offers remote flexibility after the first 3 months. Equipment will be provided. 6 month contract, potential to extend. If you're looking for a role where you can make an impact within a collaborative and mission-driven organization, we encourage you to apply! Position Overview / Responsibilities: As a Sr Telecom/Network Specialist, you will: Design, operate, and maintain enterprise network infrastructure across routing, switching, and wireless disciplines Support and manage network security tools including NAC, TrustSec, ISE, VPNs, DNS security, and secure web services Provide advanced troubleshooting and assist with security incident response in collaboration with the Help Desk, ITOC, and SOC Utilize and maintain software-defined networking (SDN) technologies such as SASE, firewalls, WAN/LAN, and cloud networking tools Leverage automation and scripting tools like Splunk, Ansible, Python, and .Net Participate in or lead Agile or Waterfall project-based implementations and upgrades Required Skills & Experience: Proficiency in routing, switching, wireless, and network security Hands-on experience with tools such as Cisco TrustSec, ISE, VPN solutions, and secure DNS/web services Familiarity with SDN solutions, cloud networking, and hybrid network environments Scripting experience with Python, Ansible, .Net, and logging/monitoring via Splunk Understanding of Agile and/or Waterfall methodologies Strong troubleshooting, communication, and collaboration skills Preferred Qualifications: Cisco certifications preferred (e.g., CCNA) Experience in large-scale healthcare or enterprise IT environments What's in it for you? Competitive compensation: $55-59/hr W2 Full benefits: Medical, Dental, Vision, and more Work with a leading name in healthcare innovation Join a collaborative, team-oriented culture Pathway to potential full-time employment Why IDR? 25+ years of proven industry success across 4 major U.S. markets Employee Stock Ownership Program (ESOP) ClearlyRated's Best of Staffing Client and Talent Award winner for 11 consecutive years Health Benefits: Medical, Dental, Vision, and Life Insurance

Are you an experienced Telecom / Network Engineer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Telecom / Network Engineer to work at their company in La Crosse, WI. Position Summary: The Telecom/Network Engineer will design, configure, manage, troubleshoot, support and implement the Telecom/Network Infrastructure. Will also perform limited project management with some coordination of efforts by various support staff. Communicates project status to project proponents. Working in multiple network infrastructure disciplines including routing, switching, and wireless. Demonstrates knowledge and proficiency with basic network and network security monitoring/management tools. Qualifications: Utilizes, operates and maintains network security infrastructure and services involving network access control, network segmentation (TrustSec, Client), VPN, secure web browsing, internet caching and DNS security devices to ensure data integrity and network security is maintained. Provides assistance and may be asked to take a network leadership role with network troubleshooting and remediation of security related incidents or network security investigations in coordination with the Help Desk, ITOC and SOC. Familiar with software defined networking tools including, but not limited to, firewalls, WAN/LAN, SASE, and Cloud networking. Familiar with scripting and automation tools such as Splunk, Ansible, Python, and .Net. Knowledge of standard project methodology (Agile and/or Waterfall) processes, tools and terminologies. Bachelor's degree in a technical discipline with a minimum of two (2) years of professional technical work experience. OR Associate's degree with a minimum of four (4) years of professional technical work experience. Preferred: Expert knowledge of telecom/network concepts and 7-layer OSI model is required. Knowledge of basic telecom/network management and monitoring tools. Basic understanding of desktop and server operating systems is desirable. Must be able to work with minimum direction and able to work effectively in a team environment. Must be customer focused and possess excellent communications and interpersonal skills to interact with a variety of personnel at various levels within and outside the institution. Good organizational and time management skills are required to handle the workload and track the various projects going on simultaneously. Solid analytical skills are also a necessity. Cisco preferred CCNA preferred