Network administrator jobs in Georgia - 789 jobs

ERP System Administrator About the Role We are seeking a skilled and detail‑oriented ERP System Administrator to join our team. This role is responsible for managing, optimizing, and supporting the organization's ERP system to ensure seamless performance across all operational areas. Key Responsibilities • Manage and support the ERP system to ensure consistent and reliable performance. • Optimize Warehouse Management System (WMS) functions, including inventory accuracy, barcode scanning, and logistics workflows. • Collaborate with Operations, Supply Chain, Customer Service, and other teams to improve ERP-driven processes. • Troubleshoot system issues and work with external vendors when escalation is required. • Assist in system upgrades, testing, training, and documentation to support smooth transitions and user adoption. • Analyze workflows and recommend improvements to boost efficiency and streamline operations. • Create and maintain reports using built‑in ERP reporting tools to support decision‑making. • Maintain data accuracy, user access controls, and system security in line with company standards. Qualifications • 5-7 years of ERP administration experience, ideally in consumer goods or fast-paced environments. • Experience with Warehouse Management Systems (WMS). • Hands-on experience with Exenta or BlueCherry ERP preferred. • Familiarity with EDI tools such as SPS Commerce or B2B Gateway is a plus. • Strong understanding of inventory, order management, and production workflows. • Experience with reporting or analytics tools is beneficial. • Strong problem-solving skills, attention to detail, and ability to work independently. • Excellent communication and teamwork abilities.

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Position Summary: The IT Service Desk Ticketing System Administrator is responsible for the configuration, administration, and optimization of the enterprise IT Service Desk management platform. This role ensures reliable and efficient operation of all Service Desk-related systems, including Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager. The ideal candidate will combine technical expertise in IT service management tools with a strong understanding of database architecture, data integrity, and ITIL-aligned service workflows. This position plays a key role in maintaining system performance, data accuracy, and user experience for enterprise-wide Service Desk operations. Primary Responsibilities Administer, configure, and maintain the Ivanti Service Manager platform to support incident, problem, change, and asset management workflows. Manage Ivanti Voice Server, Asset Manager, and Change Manager components to ensure seamless Service Desk operations. Design, maintain, and optimize data schemas and database structures within the ticketing system to ensure consistency and referential integrity. Develop and implement dashboards, reports, and analytics to support operational visibility, performance tracking, and SLA management. Customize and enhance ticketing workflows, forms, and automations to align with evolving business and ITIL process requirements. Collaborate with Service Desk Leads, Network and Systems Engineers, and management teams to integrate service management tools with other enterprise platforms. Manage user accounts, permissions, and security controls to maintain compliance with DHS and organizational policies. Troubleshoot system and data issues, performing root cause analysis and implementing corrective actions. Coordinate upgrades, patches, and version migrations with minimal disruption to operations. Create and maintain documentation for system configurations, data structures, workflows, and administrative procedures. Provide user support and training for Service Desk staff and system stakeholders. Qualifications Required Qualifications Certification or equivalent verifiable experience in the administration and management of Ivanti IT Service Desk system or similar enterprise ticketing systems. Extensive experience designing and administering databases, including data schema and relationship modeling that ensures referential integrity. Hands-on experience with Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager (required). Strong understanding of ITIL-based service management processes (incident, change, problem, and asset management). Ability to develop custom dashboards, forms, workflows, and reporting functions within a Service Management platform. Excellent analytical, documentation, and troubleshooting skills. U.S. Citizenship required and ability to obtain or maintain a DHS Public Trust clearance (Secret preferred). Preferred Qualifications Ivanti Certified Administrator or equivalent vendor certification. Experience with SQL-based data analysis, report generation, or business intelligence tools. Knowledge of API integrations, automation scripting, or system customization within ITSM platforms. Prior experience supporting IT Service Desk systems in a federal or large enterprise environment. Familiarity with change control, asset lifecycle management, and configuration management database (CMDB) concepts. Education: Bachelor's degree in a related field. Clearance Requirement: U.S. Citizenship is required to be considered Active Public Trust or have the ability to obtain one. Salary Range: The expected pay range for this position is up to $95,000 yearly. The exact pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Enterprise Security System (ESS) Administrator - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1453 Remote No JOB TITLE: Enterprise Support System (ESS) Administrator GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. Program Overview: The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad. Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure. This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT and media system performance across all FLETC locations. The Enterprise Security System (ESS) Administrator will play a critical role in maintaining the availability, performance, and security of FLETC's ESS environment. The Enterprise Security Systems (ESS) Administrator is responsible for the full lifecycle management, configuration, and sustainment of the security systems and related enterprise infrastructure supporting FLETC operations. Responsibilities RESPONSIBILITIES: Design, install, configure, and maintain the FLETC Enterprise Security Systems (ESS) environment, ensuring system availability, security, and performance across all training sites. Administer and manage physical access control systems, security-related databases, and supporting servers and network infrastructure. Implement and maintain cybersecurity and access control measures in accordance with DHS and FLETC standards. Coordinate with CSO and CIO stakeholders to support secure facilities and shared system operations. Perform regular system patching, updates, and capacity planning to ensure long-term scalability and system health. Monitor system performance and proactively identify, diagnose, and resolve issues impacting security systems or end users. Develop and maintain detailed documentation, including system configurations, architecture diagrams, and standard operating procedures. Support system integration efforts between security platforms and broader enterprise IT environments. Participate in audits, compliance reviews, and incident response activities as required. Provide advanced troubleshooting and root cause analysis for system and infrastructure issues affecting mission-critical security operations. Qualifications REQUIRED: Demonstrated experience administering and maintaining enterprise-level security systems, including physical access control, surveillance, and visitor management technologies. Expertise in server, database, and infrastructure management within a secure enterprise environment. Strong understanding of system security principles, access control, and vulnerability management. Proficiency in system monitoring, performance tuning, and issue resolution across hardware, software, and network layers. Experience developing and maintaining detailed system documentation and operational procedures. Ability to work both independently and collaboratively within cross-functional teams (Security, IT Operations, and Engineering). Ability to obtain and maintain a Public Trust security clearance. DESIRED: Experience supporting Enterprise Security Systems or comparable large-scale physical security environments. Familiarity with Windows Server, SQL Server, and enterprise infrastructure solutions. Experience with system backups, disaster recovery, and high-availability configurations. ITIL certification or experience operating within an IT service management framework. Knowledge of DHS or federal IT compliance standards (FISMA, NIST, etc.). Strong communication, documentation, and customer service skills. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.

Vector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology. Vector's unique product set aims at training and learning management, continuing education (CE), compliance, workforce scheduling, safety management, and more. Our mission is to empower everyday heroes in the public, educational, and commercial sectors to make safer, smarter, and better decisions. Vector Solutions is seeking a Premier System Administrator - part of the Customer Experience support organization - that is self-motivated, a strategic thinker, with the ability to effectively manage a client's Acadis application solution while also ensuring client leadership goals for Acadis/Vector products are properly aligned with outcomes. What You'll Do: Provide timely, professional, daily management and system administration support for clients who have purchased a Premier Admin Support Subscription. Develop, maintain, and cultivate professional, cooperative, and collaborative relationships with key users and managers within the assigned Premier Support client(s). Ensure positive alignment between leadership goals for using Acadis/Vector Solutions products and services, and the tactical application solution strategies and outcome delivered. Augment client(s) existing support processes with auxiliary first-tier support services; facilitating issue escalations to the appropriate Acadis/Vector Solutions support teams. Provide Acadis user training for assigned client(s), as requested. Develop and deliver Acadis-related documentation in support of the client(s) business mission. Examples include: product/process reference guides, SOPs, training handouts, etc. Generate daily/weekly reports, exports and printouts that are part of the operational support for the Acadis Readiness Suite identified by the client(s). Manage the collection and pre-processing of external data needed for regular, business-critical data import tasking. All data-related activities will conform to client- and/or industry-established best practices for sensitivity and security. When required, provide administrative support to manage the Online Content library used with the Acadis LMS module, including creating/managing standalone Online Events, student assignments, tracking and reporting on progress of student/learner completions. Advocate within the Acadis/Vector Solutions organization on behalf of assigned client(s), communicating issues and support-oriented business needs. Develop and maintain a strong knowledge of Acadis/Vector Solutions products and services, providing expert advice and guidance on solutions for specific client needs. Participate in associated project activities directly supporting Acadis/Vector solutions products and services. Promote the value of Acadis/Vector Solutions products and services - identify new opportunities to expand the footprint and security of all products and services. Actively support all Acadis-managed account development strategies for assigned client(s), coordinating with Premier Account Managers and Customer Experience Account Directors, as needed. Requirements 1-3 years of experience successfully providing application administration services and management support for enterprise software solutions focusing on accuracy, process efficiency, and timeliness answering questions, resolving issues, and providing needed reports. Must be able to successfully obtain and retain any required federal security clearance(s) required by any assigned client(s) Seeks to deliver high-quality/high-touch support that engages and delights client contacts. Ability to effectively prioritize multiple work tasks originating from either internal company or client-centric activities or assignments. Ability to create/lead effective, small group training projects, including needs assessment, design, and delivery of training for members of the clients' user community. Exceptional skills at working with and administering complex, enterprise-level training management software solutions. Excellent interpersonal skills needed to develop strong working relationships with client contacts. Strong work ethic and ability to work independently/remotely with minimal direct supervision. Excellent organizational skills: detail oriented and capable of successfully managing multiple, concurrent projects or tasks. Ability to adapt to new conditions, assignments, and deadlines. Experience using Microsoft 365, including Microsoft Office applications and Microsoft Teams (preferred) Experience using or supporting the Acadis Readiness Suite application (preferred) Experience using the Salesforce CRM (preferred) Two- or four-year degree from an accredited institution of higher learning in a related field (preferred) Other duties assigned What You Can Expect From Us: Friendly, open, and casual work environment Comprehensive benefits package effective the first of the month after hire Matching 401(k) retirement plan Healthy work-life balance with flexible work arrangements and generous time off Generous referral incentive program Tuition Reimbursement Program Pet Insurance OnePass Gym/Wellness Discount Program Calm Health-Employee Membership Company social events Employee Resource Groups Philanthropic opportunities What We Value: Teamwork - Above all, we're a team. We give and value feedback. We support each other, respect each other and work together to accomplish our common goals and serve our customers. Once we make decisions, we align behind them as a team. Customers First - Our customers' success is our success. They are why we are here. We work to earn the trust of our customers and always deliver on our commitments. Make a Difference - It's not a job, it's a calling. We have passion for our mission, for our customers, for our work, and for sharing a fulfilling experience with our fellow team members. Inclusiveness - Uniqueness is powerful. We support an environment of respect, belonging, and community that promotes a variety of perspectives and crucial conversations, leading to better outcomes. Act Now - We act with urgency. The best time to get something important done is now. We don't wait and let perfection be the enemy of good. Curiosity - We love a good challenge. We're scrappy, we stretch ourselves to be the best, ask questions, learn from our mistakes, and are dedicated to continually improving and growing. Ownership - We own the outcome and don't pass the buck. The score matters. We hold ourselves and each other accountable. We treat company resources like they are our own. Salary: 75,000 - 85,000 Vector Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, race, color, religion, national origin, age, pregnancy, disability, genetic information, or status as a protected veteran. The base salary range provided is a good-faith estimate at the time of posting. Actual pay may vary based on factors such as skills, qualifications, experience, and work location. Compensation will always comply with applicable state and local pay laws, including but not limited to those in California, Colorado, New York, and Washington

This position requires office presence of a minimum of 5 days per week and is only located in Charlotte, North Carolina. No relocation is offered. Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won't just imagine the future-you'll create it. AT&T is seeking a Principal Cybersecurity Architect who is passionate about cybersecurity and has the analytical and multi-tasking abilities to thrive in a fast-paced environment. As a Principal Cybersecurity Architect at AT&T, you will ensure the technical feasibility and successful delivery of secure technology solutions. This role involves leading agile development, managing technical risks, providing expert technical guidance, and balancing agility with quality through effective security protocols. You must possess a strong technical background to ensure you are designing modular and scalable security architectures. Experience leading large cross-organizational cybersecurity projects and a well-rounded technical background in current cybersecurity technologies are essential. What You'll Do: Architect, design, and deliver large-scale, reliable, maintainable, high-quality cybersecurity solutions and systems aligned with company guidelines and best practices. Maintain comprehensive documentation and patterns for cybersecurity design, implementation, and maintenance, ensuring compliance with regulatory standards and internal policies. Work with other cybersecurity SMEs to resolve the company's most difficult cybersecurity problems, develop groundbreaking solutions, and push the boundaries of cybersecurity technology in alignment with strategic business objectives. Lead the craftsmanship, availability, resilience, and scalability of cybersecurity solutions. Accountable for the technical feasibility and delivery of secure products. Address difficult and ambiguous cybersecurity problems spanning the interactions among multiple systems, products, organizations, people, and functions. Model tech solutions by iteratively translating cybersecurity needs and business constraints into working designs. Advisory Role: Advise on the best possible technical and innovative cybersecurity approaches. Balance agility and quality with the right security protocols. Lead and provide expert guidance and mentorship to Lead, and Senior engineers, lead technical discussions, and make architectural decisions that positively impact the product and company's direction. AT&T will not hire any applicants for this position who require employer sponsorship now or in the future. What You Will Bring: Bachelor's degree in computer science, Information Systems, or a related field preferred. 10+ years of experience in cybersecurity architecture and related fields. Certifications in relevant areas (e.g., TOGAF, CISSP, CISM, CEH) desired. Deep knowledge of network application and mobility security, security systems design, policy development, compliance, and incident response. Preferred Qualifications: Experience in thought leadership and creating high-quality cybersecurity solutions. Experience in leadership with the ability to work well across business units, building relationships to deliver on joint objectives and key results. Expertise in building cybersecurity platforms. Experience working within Agile/Scrum/Kanban development teams. Excellent written and verbal communication skills with the demonstrated ability to present complex technical information clearly to peers, developers, and senior leaders.

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description The AV Operations and Events Engineer delivers premium, white-glove AV and event support for executives and high-profile stakeholders. This role combines deep technical expertise with exceptional customer service, ensuring flawless experiences for onsite and offsite events, live broadcasts, and hybrid meetings. The engineer acts as a trusted partner, anticipating needs and resolving issues with speed and professionalism. Key Responsibilities Event Support: Lead AV setup and technical execution for onsite and offsite events, including executive town halls, global meetings, and board sessions. Perform pre-event checks, system validation, and live troubleshooting during high-profile events. AV Operations: Provide advanced troubleshooting (L2) for AV systems, including video conferencing platforms (Microsoft Teams Rooms, Cisco, Zoom). Monitor AV environments using tools like Viopta, TAC, Teams Admin Center, and implement proactive fixes. Manage AV asset lifecycle, inventory, and health dashboards for global offices. Collaboration & Escalation: Coordinate with Event Operations, Executive IT Support, and AV Engineering (L3) for escalations and system upgrades. Interface with vendors for RMAs, warranty claims, and complex troubleshooting. Standardization & Documentation: Maintain and update AV operations documentation, troubleshooting playbooks, and event runbooks. Drive consistency in AV deployments and operational practices across regions. Innovation & Continuous Improvement: Participate in testing new AV solutions, firmware updates, and next-gen technology pilots. Contribute to process improvement initiatives to reduce MTTR and enhance user experience. Customer Service Excellence: Deliver exceptional service with clear communication, empathy, and professionalism. Act as a trusted advisor for executives and event stakeholders, ensuring confidence in AV systems and processes. Core Competencies Technical Mastery: Advanced AV troubleshooting and system optimization. Event Readiness: Ability to anticipate and resolve issues during live events. Customer Excellence: Delivering premium support for executives and stakeholders. Collaboration: Partnering with cross-functional teams for seamless execution. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications Bachelors degree, OR 3+ years of relevant work experience Preferred Qualifications 2 or more years of work experience Experience with AV setup and technical execution for onsite and offsite events, including executive town halls, global meetings, and board sessions. Experience performing pre-event checks, system validation, and live troubleshooting during high-profile events. Experience providing advanced troubleshooting (L2) for AV systems, including video conferencing platforms (Microsoft Teams Rooms, Cisco, Zoom). Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this positionis $83,100.00 to $129,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Field Technician Salary: $18.50 $24.50 No Experience Required Sign-On Bonus: $250 Join Our Team! Ready to build a career with meaningful growth, strong support, and great pay? Do you have the desire to work hard and build a stable career at an Employee-Owned company? Tired of not being able to pay your bills on time and differentiate yourselves from team members that don t perform like you do? If so, now is the time to join the Satellites Unlimited (SUI) family as a Field Technician! This entry-level satellite TV and broadband installer role is ideal for individuals with mechanical aptitude and good communication & customer service skills. Quick Apply: Takes less than 10 minutes on our website Watch what it s like to be part of the team: **************************** Facebook: ******************************************** YouTube Channel: *************************************************************** Why You'll Love This Role Competitive Pay: $18.50/hour base pay guaranteed (Year 1). Techs currently earn $22 $24.50/hour on average based on performance; top performers earn up to $35/hour. Paid Training Bonuses: Weekly and monthly performance-based incentives Company-provided vehicle, gas card, tools, and phone 100% Employee-Owned Company Independent Work & Autonomy: Enjoy a variety of tasks without constant oversight What You ll Do Install tech products from DISH, Boost Mobile, OnTech, Hughes, Polk Audio, Google, and Ring Troubleshoot and solve equipment & service issues Educate customers and sell smart home products & related services What You ll Need - Physical Requirements Ability to lift up to 80lbs. And carry extension ladders Stand for long periods of time Must be at or below 330 lb weight limit Work in confined spaces - Professional Requirements Strong customer service and communication skills Valid driver s license and clear driving record Pass background check and drug screen Flexible availability, including weekends and holidays About Us Satellites Unlimited (SUI) is a Regional Service Provider and Authorized Retailer serving the Southeast. With over 300 team members and 175,000+ customers annually, we deliver top-notch video, internet, home automation, and security solutions. Most of our team leaders, trainers, and managers began their careers as field technicians. Technicians can grow into roles like Field Service Manager, Corporate Training Instructor, Trade Development Specialist, and other leadership roles. We improve lives through bold, unmatched field service excellence! Benefits Medical, Dental, Vision Insurance Company-Paid Life Insurance Short & Long-Term Disability 401(k) Plan Employee Stock Ownership Plan (ESOP) Paid Vacation: 5 days after 6 months 5 additional days after 1-year anniversary Ongoing Technical Training & Career Development Promotion Opportunities (many current leaders started as technicians) Employee Assistance Program (financial/legal/family services) Tuition Reimbursement If you're motivated, hands-on, and ready for a career you can grow with, we d love to hear from you. #LeadDog

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************** About the Opportunity IT Service Desk Ticketing System Administrator Visibility and Accountability at Scale Location: On-Site - Glynco, GA YOUR INCENTIVES ✓ $8,000 Relocation Bonus ✓ $5,000 Performance-Based Win Incentive ✓ High-impact role supporting SLA transparency and leadership reporting ✓ Enterprise ITSM platform ownership THE MISSION Every ticket tells a story about the training mission. Every SLA met-or missed-matters to leadership. You'll own the ITSM platform that provides operational visibility across FLETC IT, turning service data into actionable intelligence. The dashboards you build won't sit unused. FLETC leadership reviews service metrics regularly. When they see green, they know the mission is on track-because of your work. WHAT YOU'LL DO Administer Ivanti Service Manager, Voice, Asset, and Change platforms Maintain data integrity and reporting accuracy for leadership visibility Configure workflows, dashboards, and SLA metrics aligned with contract requirements Support audits and continuous improvement efforts with accurate service data Design and maintain database schemas with strong referential integrity Enable self-service capabilities and knowledge management for faster resolution Qualifications WHAT YOU BRING (REQUIRED) Certification in administration of FLETC IT Service Desk system OR equivalent verifiable experience Extensive experience designing and administering databases with strong referential integrity Demonstrated experience with Ivanti Service Manager, Voice Server, Asset Manager, and Change Manager Understanding of ITIL service management frameworks NICE TO HAVE ITIL certification Experience with ITSM tool integrations and API development Background in federal IT service management environments Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: None required for this position. Location: Remote, US #LI-JL1 Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: Do What's Right - We lead with honesty and integrity. Own the Outcome - We take responsibility and deliver. Deliver for Our Customers - We are relentless about delivering value. Think Bold, Act Smart - We innovate with purpose. Win Together - We collaborate and celebrate our success. These values aren't just ideals-they show up in how we support every part of your well-being: Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Application accepted until further notice. **Meet the Team** Join a dynamic group of engineers dedicated to maintaining and optimizing Cisco's wireless core network infrastructure. Our team collaborates closely to ensure operational stability and deliver seamless wireless data and IoT services. We value continuous learning and innovation in mobile core technologies. You will work alongside expert engineers passionate about telecom operations and service assurance. Together, we drive excellence in network performance and customer experience. **Your Impact** As a Wireless Core Network Operations Engineer, you will monitor and support critical mobile core systems including EPC, IMS, and 5G Core. Your work ensures high availability and performance of wireless data and IoT services. You will contribute to troubleshooting, performance monitoring, and operational stability. This role offers hands-on experience with cutting-edge mobile network technologies. Your efforts directly impact the reliability and quality of Cisco's wireless services. **Minimum Qualifications** + Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College), or currently enrolled in an undergraduate degree program. Relevant fields include Electrical Engineering, Telecommunications, Computer Engineering, or related field + Hands on experience in wireless core or IP networking environments + Basic knowledge of 3G/4G/5G Core components (e.g., MME/AMF, SGW/PGW/UPF) + Familiarity with IP networking protocols (TCP/IP, DNS, routing, switching) + Proficient with Linux command-line navigation **Preferred Qualifications** + Exposure to telecom protocols such as Diameter, GTP, SCTP + Experience with network monitoring or ticketing tools (Nagios, Grafana, Splunk, ServiceNow) + Knowledge of virtualized/cloud-native platforms (VMware, OpenStack, Docker/Kubernetes) + Basic scripting skills in Python, Bash, or Shell for automation **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $44,000.00 - $185,000.00 Non-Metro New York state & Washington state: $44,000.00 - $185,000.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center structured cabling, fiber connectivity solutions, and IP networking to support the delivery of field repair services. You will work closely with internal business teams, external vendors, network design/engineering, and other cross-functional teams to develop strategies for integrating new technologies and better supporting existing technologies across our operational fleet. Your objective will be to understand technical drivers for the business and organize strategies to ensure operational supportability meets those needs. Additionally, you will help represent ENS across various stakeholder groups to help achieve critical projects. Our team is dedicated to improving the operational efficiency and reliability of one of the world's most dynamic and fast-paced networks. **Required Skills:** Network Operations Engineer Responsibilities: 1. Incident Response: Collaborate with cross-functional teams, managed service providers, and third-party vendor partners to investigate complex technical and process issues during major incidents/site events (SEVs) on edge, caching, and network infrastructure. Work closely with team members to understand the root cause of incidents and contribute to their resolution 2. Change Management: Identify security & business continuity issues affecting the network and infrastructure at Meta and work with the team to implement effective changes. Provide feedback on existing tools, processes, and policies to help scale with the rapid expansion of the Meta platform and customer base 3. Operations: Drive operations by identifying improvement opportunities across policies, processes, and procedures to improve efficiency and quality of activities. Ensure standards compliance across the network and optimize service delivery 4. Collaboration and Partnership: Work closely with internal customers to address their needs and issues, and influence future iterations of data center and network designs for seamless integration of new infrastructure and scalability 5. Team Leadership: Work with cross-functional teams within and outside the organization to deliver business outcomes predictability across global sites. Analyze operational datasets to detect and prioritize problems and create aligned team projects, programs, and roadmaps 6. Risk Management: Collaborate with partner teams to design and implement aligned processes that identify and manage data and asset protection risks, as well as operations continuity issues across the network 7. Information and Data Assurance: Ensure relevant operational process, procedure, and policy documentation is effectively managed, and the data required to support operations is complete and accurate in systems 8. Automation: Collaborate with the team to analyze operational events to identify new automation opportunities and achieve our goals of all Tier-1 faults in the network being fully remediated by software. Help others understand our requirements and drive their roadmaps, and in some cases, directly implement lightweight solutions in code 9. Data Measurement: Drive quality into the metrics we report, measuring and analyzing escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures. Formulate appropriate metrics and definitions of success to drive quality, efficiency, cost, and timeliness, evolving these over time to match changes to the infrastructure and business requirements 10. Communication: Provide clear and effective communication around personal and team goals, progress, outcomes, and lessons learned across assigned scope 11. Travel: International and domestic travel may be required up to 25% of the time, depending on the needs of the business **Minimum Qualifications:** Minimum Qualifications: 12. Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta 13. 4+ years of experience operating, deploying, and designing large-scale network, optical, and/or physical layer infrastructure 14. 4+ years of network operations experience while supporting large-scale service provider, data center, and/or enterprise network infrastructure 15. Hands-on experience with various optical/network communication equipment such as network/fiber/copper test gear, and other WDM equipment, as well as associated tools and test equipment 16. Communication skills with a demonstrated ability to engage effectively with hardware vendors, service providers, and colocation facility vendors globally, and translate performance issues into actionable technical requirements 17. Experience analyzing tactical situations, troubleshooting, root causing systems and tools, and problem solving via tasks or larger cross functional projects 18. Ability to provide technical guidance to external vendors to direct repair actions 19. Working knowledge of Network Services, including topology, traffic analysis, hardware platform, and architectures 20. Familiarity with Enterprise and Service Provider network hardware platforms and architectures, including Cisco and Juniper routers/switches and Nexus data center switching hardware platforms 21. Knowledge of physical data center design: rack elevations, cabling, fiber optics, power/cooling, and facility infrastructure 22. Experience with network hardware platforms and architectures including Ciena, Infinera, Nokia, Arista, Cisco WDM Equipment 23. Ability to move technical or engineering programs and products from inception to delivery, and articulate their impact using metrics **Preferred Qualifications:** Preferred Qualifications: 24. Experience in partnering with infrastructure engineers within varied infrastructure environments, such as data center facilities or leased facilities 25. Direct experience within global Network Operations Center (NOC) environments and managing SLAs (service level agreements) and continuous improvement against metrics at scale 26. Project management experience **Public Compensation:** $51.44/hour to $159,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

ImagineX is a tech company that deploys AI-assisted teams to build and secure mission-critical enterprise solutions with our clients - spanning software, cybersecurity, data, and AI. Structured like a software company, not a traditional consultancy, we blend deep technical expertise with authentic values, achieving world-class satisfaction (NPS 82). Our dedicated teams specialize in software, data, and AI across the U.S. and LATAM, bridging the gap between boutique agility and enterprise scale. We're looking for a Network Engineer II with experience in Wi-Fi and related IEEE standards to join our growing Atlanta team. Our execution success is rooted in our unique model that is supported by our industry partners and specialists. The ImagineX culture thrives on entrepreneurship, risk taking, mutual trust, teamwork, encouraging change, and letting our consultants own their way of working. This role is a hybrid schedule with 2 days in office (near Perimeter Mall) and 3 days remote. Day-to-Day Responsibilities: Lead the change, planning and implementation process for our client's T3 operations activities with regards to planned maintenance activities for our core wireless components including routers, switches, wireless LAN controllers and access points with minimal direction Methodically scope, troubleshoot, diagnose, and fix complex problems as required in high-scale service provider WiFi environments while minimizing customer impacts and outages Capture configurations, logs and packet captures, as necessary for escalation to engineering peers or vendors and partners Partner with Engineering team members to influence designs and test strategies to improve delivery from an operational perspective, including reliability, scalability, simplicity, and standardization Partner with Engineering team members to gain in-depth understanding of proposed changes to hardware, software or configurations and successfully map those to change activities, implementation and validation procedures, and technical operational documentation Replicate production issues in staging lab environments as necessary to test fixes and to regression test launches Assess and continually improve operational methods and procedures Author methods and procedures to be executed on defined SNMP or syslog alarm conditions Quickly understand preliminary product/platform concepts or high-level designs and subsequently author operational requirements as necessary based on those understandings Translate engineering documentation into operational reference documentation and enhancing areas with additional applicable data where necessary Utilize, interpret and translate network capacity tools and metrics into action plans to increase capacity as necessary Participate in a scheduled on-call rotation Participate in planned maintenance activities during maintenance windows as needed Requirements: Bachelor of Science in Electrical Engineering, Computer Science or similar 3+ years of experience as a technical engineer in the Wireless Communications Industry Fundamental knowledge in Wi-Fi and related IEEE standards, protocols and service provider architectures Fundamental knowledge in packet-based protocols such as UDP and TCP/IP (including protocols like DHCP, DNS, HTTP), MPLS and routing protocols such as BGP and ISIS Fundamental knowledge of security protocols and authentication (WPA2/3, EAP types, 802.1x, AAA, RADIUS and/or DIAMETER) Fundamental knowledge in DOCSIS and PON access and provisioning technologies. Excellent communication, presentation and interpersonal skills. Bonus: Specific experience in the operating of large-scale service provider wireless networks. Intermediate knowledge in Network Monitoring Systems and Device/Network Management Systems including SNMP, syslog and streaming telemetry Working knowledge experience with APIs, ansible, and scripting SPONSORSHIP NOT AVAILABLE. US CITIZEN OR GREEN CARD HOLDER ONLY.

We are focused on imparting effective business staffing services through high level cost effective solutions. We have a strong foundation built on legacy and emerging technologies, including excellent track record of on-time delivery. We are leaders in providing additional custom IT Services with a proficient approach towards development of emerging mobile-based applications and web based application development. We are emerging as one of the largest private talent sourcing and management firms in the US. Our client- one of the leading ICT for development - ICT4D - organization, providing low cost solutions using ICT to tackle poverty and to overcome disadvantage, working closely with local communities seeks an accomplished IT Security Leader. Job Description Title: Network Operations Engineer Location: Atlanta GA Duration: 3+ months MUST HAVE: 3+ years' experience providing network, server & environmental infrastructure management support for internal and external customers: o System monitoring o Troubleshooting o Preventative maintenance o Performing MAC (Moves, Adds, and Changes) o Baselining traffic patterns o Investigating network abnormalities, etc. · Experience interfacing with vendor or 3rd party Network Operations Centers, internal customers & external customers · Experience with network monitoring systems & helpdesk/trouble ticketing systems · Knowledge troubleshooting with network protocol analysis software such as Wireshark, PCAP-ng and/or Ekahau · Familiarity of RF spectrum analyzers such as Wi-Spy and Fluke · Knowledge of ipswitch-Whatsup-Gold and reporting · Thorough knowledge & understanding of TCP/IP network technologies · Familiar with Windows Domain, Active Directory, DNS, Telnet, DHCP, FTP, SSL · Basic knowledge of TACACS+ & RADIUS · Excellent communication skills · Must be willing to work rotating shifts, overtime, holidays, and provide Tier I support Additional Information I would love to talk to you if you think this position suits your interest. If you are looking for rewarding employment and a company that puts its employees first, we would like to work with you. We also offer group health insurance. NOTE: “Candidates that are offered a position are required to pass pre-employment drug and background screening”

LOCATIONS: Atlanta, GA; Minneapolis, MN; or Phoenix, AZ (will only be considering candidates that live in one of these geographic areas) This position will provide remote technical support of F5 products to Kudelski Security's external customers. NSE II's handle multiple active cases of diverse scope where analysis of data requires evaluation of identifiable factors and providing daily customer communication via phone and email. The NSE typically spends between 5 and 6 hours per day supporting customers over the phone. Essential Duties & Responsibilities *Provides Level 1 and Level 2 technical support to troubleshoot and resolve hardware and software issues on F5 devices. *Actively collaborates with peers troubleshooting issues. *Effectively manages case escalations to Tier 3 while maintaining customer communication. *Proactively and effectively communicates status, plan of action and resolution of issue. *Participates in on-going training with F5 products and related technologies. *Work with customers, internal staff, and L3 vendor partners to provide excellent customer service and meet SLA. *Utilizes various troubleshooting tools, facilities and equipment at Kudelski Security to replicate/solve customer issues: VMWare, httpwatch, Wireshark, etc. *Sets customer expectations as necessary, and accepts ownership of customer issues until a solution is achieved providing complete customer satisfaction. *Work with customers at varying levels of experience or technical capability under varying time constraints. Able to communicate highly technical information to technical and non-technical audience. *Utilizes an Issue Ticket tracking software to capture each request. *Provide exceptional customer service to all callers. *Normal work hours with evenings and weekends on a rotating basis. *Performs additional projects and other related duties as required or assigned. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Qualifications Education *High School diploma, or equivalent experience/combined education, with additional specialized technical training equivalent to a technical Associate degree and/or demonstrated ability to perform assigned technical/para-engineering tasks and 3 years of experience Experience *2-3 years' experience working with LAN and WAN topologies, TCP/IP protocol, SSL/TLS, OSI Model, firewalls, routers and switches required. *2-3 years' work experience in a technical support role working with relevant technologies: load balancing, DNS/BIND, application security, IPV6, proxy, NTLM and/or Kerberos. Knowledge, Skills & Abilities *Programming, scripting and/or web development knowledge: iRules/tcl, sh, python, Perl, Javascript, HTML and/or PHP. *Working knowledge of F5 GTM, ASM, APM and/or iRules is a plus. *Deep understanding and knowledge of Web application protocols: (e.g.) http, https, ftp, etc. *Knowledge of advanced troubleshooting methodologies. *Highly professional, customer oriented team player that is able to work and communication with both technical and non-technical personnel. *Ability to work flexible hours and on call on a rotating basis covering 24/7 environments. *Current F5 201 and one 300 level certifications, or the ability to pass tests and be certified within a specific time frame. *Strong Linux skills preferred. *Industry certifications would be a plus. *Strong problem solving and analytical skills. *Strong customer focus and orientation. Specific Skills *Superior oral, written and interpersonal communication skills. *Ability to multi-task. *Ability to work independently and in a team environment. *Computer proficiency (MS Office Suite, CRM (i.e. SalesForce, NetSuite, Oracle, etc.)). Requirements *Ability to lift up to 50 pounds as position may require racking and stacking of server and network equipment. *Ability to work in a 24/7 working environment including participation in on-call activities. *Must pass criminal background and drug testing requirements. *All candidates must be authorized to work in the U.S. - without sponsorship. No relocation. Unsolicited resumes from independent recruiters or recruitment agencies will not be considered Apply here: ************************************* PI97082886 Additional Information All your information will be kept confidential according to EEO guidelines.

IT Service Desk Ticketing System Administrator - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1449 Remote No JOB TITLE: IT Service Desk Ticketing System Administrator GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. Program Overview: The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad. Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure. This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The IT Service Desk Ticketing System Administrator will play a key role in maintaining, enhancing, and supporting the Service Management and ticketing platforms that enable FLETC's enterprise IT operations. The IT Service Desk Ticketing System Administrator is responsible for the administration, configuration, and optimization of the FLETC IT Service Desk environment, ensuring effective service delivery and incident management across the organization. This position is ideal for an experienced IT professional with deep expertise in Ivanti Service Manager and related Ivanti modules, as well as a strong background in database design, system integration, and IT service management processes. The administrator will work closely with IT leadership, support teams, and system owners to design efficient workflows, maintain data integrity, and implement enhancements that align with DHS and FLETC operational goals. Responsibilities RESPONSIBILITIES: Administer, configure, and maintain the Ivanti Service Manager platform and related systems, including Ivanti Voice Server, Asset Manager, and Change Manager. Design, develop, and maintain database schemas and data structures that support clear referential integrity and optimized performance. Configure and customize Service Desk modules to support incident, problem, change, and asset management processes. Implement workflows, automation, and reporting capabilities to enhance service delivery and user experience. Manage system integrations with other enterprise tools, directories, and databases to ensure seamless interoperability. Monitor system performance, troubleshoot issues, and ensure high availability and reliability of the ticketing environment. Maintain comprehensive documentation for system configuration, procedures, and data models. Collaborate with IT leadership to align Service Desk processes with ITIL and DHS/FLETC standards. Support user training, permissions management, and service catalog administration within the Ivanti environment. Qualifications REQUIRED: Extensive hands-on experience designing and administering Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager. Proven experience designing and maintaining database schemas and structures with strong referential integrity. Deep understanding of IT Service Management (ITSM) principles, including incident, problem, change, and asset management. Strong analytical and troubleshooting skills with attention to detail and accuracy. Ability to collaborate effectively with cross-functional IT teams and communicate complex concepts clearly. Ability to obtain and maintain a Public Trust security clearance. DESIRED: Experience developing automation scripts or integrations using Ivanti APIs, PowerShell, or related technologies. Familiarity with Microsoft SQL Server or other relational database management systems. ITIL certification or demonstrated experience applying ITIL-based processes. Experience supporting enterprise-level Service Desk systems within federal or large-scale environments. Excellent documentation, communication, and customer service skills. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Overview: Citizant is seeking an Infrastructure Engineer for IT Infrastructure and Cloud Services to join our team. This is an onsite position in Glynco, Georgia. The role focuses on designing, implementing, and managing scalable IT infrastructure solutions. The ideal candidate will have extensive experience with Microsoft Azure and AWS platforms, as well as a strong background in cloud and network security. Responsibilities: Design, implement, and manage scalable IT infrastructure solutions, including both on-premises and cloud environments, with a focus on Microsoft Azure and AWS platforms. Ensure the security and efficiency of IT infrastructure by integrating best practices and technologies in cloud security, network security, and system management. Perform routine infrastructure audits and provide recommendations for improvements in security and performance, aligning with industry standards and organizational goals. Collaborate with cross-functional teams to develop and enforce IT infrastructure policies, ensuring compliance with security frameworks and optimizing system performance. Oversee the migration of legacy systems to cloud platforms, ensuring minimal disruption and maximum efficiency. Provide expert guidance on the selection and implementation of advanced infrastructure technologies and tools to meet evolving business needs. Develop and maintain disaster recovery and business continuity plans to safeguard organizational data and infrastructure. Qualifications Required Skillset: 7 to 10 years of experience in infrastructure and security engineering, with a proven track record of managing complex IT environments. Advanced knowledge of IT infrastructure components, including servers, storage, networking, and cloud services. Strong understanding of security principles and best practices in cloud environments, with hands-on experience in Azure and AWS security configurations. Proficiency in automation tools and techniques for infrastructure management, such as Infrastructure as Code (IaC). Excellent problem-solving skills with the ability to diagnose and resolve complex infrastructure issues promptly. Strong communication skills, capable of explaining technical concepts to both technical and non-technical stakeholders. Ability to work effectively in an onsite, cross-functional team environment, leading projects and initiatives that enhance infrastructure security and performance. Required Certifications: Microsoft Certified: Azure Administrator Associate AWS Certified SysOps Administrator - Associate Optional Certifications: Microsoft Certified: Azure Security Engineer Associate AWS Certified Security - Specialty Education: Master's degree in Computer Science, Computer Engineering, Information Systems, or a related field. Clearance Requirement: U.S. Citizenship is required to be considered Active Public Trust or have the ability to obtain one. Salary Range: Up to $185,000k per year (depending on experience) Citizant offers a competitive benefits package, including: Medical, Dental, and Vision Insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice. Meet the Team Our dedicated team members are engineering the foundation of Cisco's core technologies across the globe, including teams in Engineering like Common Hardware Group, Network Product Eng, Infrastructure & Security. You will be an essential contributor to the development of next-generation innovations in operating systems, firmware, networking stacks, and security infrastructure. Working on these teams, you will gain hands-on experience with hardware-software integration and low-level networking technologies that power Cisco's critical products. Discover the possibilities when deep technical expertise meets creativity and help build solutions that transform how the world connects and communicates. Your Impact You are a passionate engineer skilled in low-level programming, networking protocols, and hardware-software integration, with strong communication and collaboration abilities. You thrive in solving complex challenges through innovation and precision, while being highly organized and process-driven. Your work develops and maintains critical software and tools that ensure hardware compatibility, network performance, and security for Cisco's core products like operating systems, firmware, and networking stacks. By effectively managing your time and streamlining processes, you deliver high-quality solutions that embed resilience and efficiency into global communications infrastructure, directly contributing to Cisco's leadership in trusted, scalable networking technologies. Minimum Qualifications * Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College), or currently enrolled in an undergraduate degree program. * Proficiency in C programming and experience with embedded Linux, including a solid understanding of operating system fundamentals. * Familiarity with network principles & concepts, routing protocols, and general networking concepts. * Hands-on experience with automation tools and scripting languages (such as Python or Bash), along with knowledge of CI/CD pipelines (e.g., Jenkins, GitHub Actions). * Understanding of DevSecOps practices and their application in software development workflows. Preferred Qualifications * Conceptual understanding or hands-on experience with AI/ML. * Understanding of cybersecurity principles and security protocols. * Experience with FPGA development. * Knowledge of signal and power integrity, and PCB design. ProductIntern26 Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $44,000.00 - $185,000.00 Non-Metro New York state & Washington state: $44,000.00 - $185,000.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center structured cabling, fiber connectivity solutions, and IP networking to support the delivery of field repair services. You will work closely with internal business teams, external vendors, network design/engineering, and other cross-functional teams to develop strategies for integrating new technologies and better supporting existing technologies across our operational fleet. Your objective will be to understand technical drivers for the business and organize strategies to ensure operational supportability meets those needs. Additionally, you will help represent ENS across various stakeholder groups to help achieve critical projects. Our team is dedicated to improving the operational efficiency and reliability of one of the world's most dynamic and fast-paced networks. Minimum Qualifications * Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta * 4+ years of experience operating, deploying, and designing large-scale network, optical, and/or physical layer infrastructure * 4+ years of network operations experience while supporting large-scale service provider, data center, and/or enterprise network infrastructure * Hands-on experience with various optical/network communication equipment such as network/fiber/copper test gear, and other WDM equipment, as well as associated tools and test equipment * Communication skills with a demonstrated ability to engage effectively with hardware vendors, service providers, and colocation facility vendors globally, and translate performance issues into actionable technical requirements * Experience analyzing tactical situations, troubleshooting, root causing systems and tools, and problem solving via tasks or larger cross functional projects * Ability to provide technical guidance to external vendors to direct repair actions * Working knowledge of Network Services, including topology, traffic analysis, hardware platform, and architectures * Familiarity with Enterprise and Service Provider network hardware platforms and architectures, including Cisco and Juniper routers/switches and Nexus data center switching hardware platforms * Knowledge of physical data center design: rack elevations, cabling, fiber optics, power/cooling, and facility infrastructure * Experience with network hardware platforms and architectures including Ciena, Infinera, Nokia, Arista, Cisco WDM Equipment * Ability to move technical or engineering programs and products from inception to delivery, and articulate their impact using metrics Preferred Qualifications * Experience in partnering with infrastructure engineers within varied infrastructure environments, such as data center facilities or leased facilities * Direct experience within global Network Operations Center (NOC) environments and managing SLAs (service level agreements) and continuous improvement against metrics at scale * Project management experience Responsibilities * Incident Response: Collaborate with cross-functional teams, managed service providers, and third-party vendor partners to investigate complex technical and process issues during major incidents/site events (SEVs) on edge, caching, and network infrastructure. Work closely with team members to understand the root cause of incidents and contribute to their resolution * Change Management: Identify security & business continuity issues affecting the network and infrastructure at Meta and work with the team to implement effective changes. Provide feedback on existing tools, processes, and policies to help scale with the rapid expansion of the Meta platform and customer base * Operations: Drive operations by identifying improvement opportunities across policies, processes, and procedures to improve efficiency and quality of activities. Ensure standards compliance across the network and optimize service delivery * Collaboration and Partnership: Work closely with internal customers to address their needs and issues, and influence future iterations of data center and network designs for seamless integration of new infrastructure and scalability * Team Leadership: Work with cross-functional teams within and outside the organization to deliver business outcomes predictability across global sites. Analyze operational datasets to detect and prioritize problems and create aligned team projects, programs, and roadmaps * Risk Management: Collaborate with partner teams to design and implement aligned processes that identify and manage data and asset protection risks, as well as operations continuity issues across the network * Information and Data Assurance: Ensure relevant operational process, procedure, and policy documentation is effectively managed, and the data required to support operations is complete and accurate in systems * Automation: Collaborate with the team to analyze operational events to identify new automation opportunities and achieve our goals of all Tier-1 faults in the network being fully remediated by software. Help others understand our requirements and drive their roadmaps, and in some cases, directly implement lightweight solutions in code * Data Measurement: Drive quality into the metrics we report, measuring and analyzing escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures. Formulate appropriate metrics and definitions of success to drive quality, efficiency, cost, and timeliness, evolving these over time to match changes to the infrastructure and business requirements * Communication: Provide clear and effective communication around personal and team goals, progress, outcomes, and lessons learned across assigned scope * Travel: International and domestic travel may be required up to 25% of the time, depending on the needs of the business About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

Job Description ImagineX is a tech company that deploys AI-assisted teams to build and secure mission-critical enterprise solutions with our clients - spanning software, cybersecurity, data, and AI. Structured like a software company, not a traditional consultancy, we blend deep technical expertise with authentic values, achieving world-class satisfaction (NPS 82). Our dedicated teams specialize in software, data, and AI across the U.S. and LATAM, bridging the gap between boutique agility and enterprise scale. We're looking for a Network Engineer II with experience in Wi-Fi and related IEEE standards to join our growing Atlanta team. Our execution success is rooted in our unique model that is supported by our industry partners and specialists. The ImagineX culture thrives on entrepreneurship, risk taking, mutual trust, teamwork, encouraging change, and letting our consultants own their way of working. This role is a hybrid schedule with 2 days in office (near Perimeter Mall) and 3 days remote. Day-to-Day Responsibilities: Lead the change, planning and implementation process for our client's T3 operations activities with regards to planned maintenance activities for our core wireless components including routers, switches, wireless LAN controllers and access points with minimal direction Methodically scope, troubleshoot, diagnose, and fix complex problems as required in high-scale service provider WiFi environments while minimizing customer impacts and outages Capture configurations, logs and packet captures, as necessary for escalation to engineering peers or vendors and partners Partner with Engineering team members to influence designs and test strategies to improve delivery from an operational perspective, including reliability, scalability, simplicity, and standardization Partner with Engineering team members to gain in-depth understanding of proposed changes to hardware, software or configurations and successfully map those to change activities, implementation and validation procedures, and technical operational documentation Replicate production issues in staging lab environments as necessary to test fixes and to regression test launches Assess and continually improve operational methods and procedures Author methods and procedures to be executed on defined SNMP or syslog alarm conditions Quickly understand preliminary product/platform concepts or high-level designs and subsequently author operational requirements as necessary based on those understandings Translate engineering documentation into operational reference documentation and enhancing areas with additional applicable data where necessary Utilize, interpret and translate network capacity tools and metrics into action plans to increase capacity as necessary Participate in a scheduled on-call rotation Participate in planned maintenance activities during maintenance windows as needed Requirements: Bachelor of Science in Electrical Engineering, Computer Science or similar 3+ years of experience as a technical engineer in the Wireless Communications Industry Fundamental knowledge in Wi-Fi and related IEEE standards, protocols and service provider architectures Fundamental knowledge in packet-based protocols such as UDP and TCP/IP (including protocols like DHCP, DNS, HTTP), MPLS and routing protocols such as BGP and ISIS Fundamental knowledge of security protocols and authentication (WPA2/3, EAP types, 802.1x, AAA, RADIUS and/or DIAMETER) Fundamental knowledge in DOCSIS and PON access and provisioning technologies. Excellent communication, presentation and interpersonal skills. Bonus: Specific experience in the operating of large-scale service provider wireless networks. Intermediate knowledge in Network Monitoring Systems and Device/Network Management Systems including SNMP, syslog and streaming telemetry Working knowledge experience with APIs, ansible, and scripting SPONSORSHIP NOT AVAILABLE. US CITIZEN OR GREEN CARD HOLDER ONLY. Powered by JazzHR UEmNcYndIs

LOCATIONS: Atlanta, GA; Minneapolis, MN; or Phoenix, AZ (will only be considering candidates that live in one of these geographic areas) This position will provide remote technical support of F5 products to Kudelski Security's external customers. NSE II's handle multiple active cases of diverse scope where analysis of data requires evaluation of identifiable factors and providing daily customer communication via phone and email. The NSE typically spends between 5 and 6 hours per day supporting customers over the phone. Essential Duties & Responsibilities *Provides Level 1 and Level 2 technical support to troubleshoot and resolve hardware and software issues on F5 devices. *Actively collaborates with peers troubleshooting issues. *Effectively manages case escalations to Tier 3 while maintaining customer communication. *Proactively and effectively communicates status, plan of action and resolution of issue. *Participates in on-going training with F5 products and related technologies. *Work with customers, internal staff, and L3 vendor partners to provide excellent customer service and meet SLA. *Utilizes various troubleshooting tools, facilities and equipment at Kudelski Security to replicate/solve customer issues: VMWare, httpwatch, Wireshark, etc. *Sets customer expectations as necessary, and accepts ownership of customer issues until a solution is achieved providing complete customer satisfaction. *Work with customers at varying levels of experience or technical capability under varying time constraints. Able to communicate highly technical information to technical and non-technical audience. *Utilizes an Issue Ticket tracking software to capture each request. *Provide exceptional customer service to all callers. *Normal work hours with evenings and weekends on a rotating basis. *Performs additional projects and other related duties as required or assigned. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Qualifications Education *High School diploma, or equivalent experience/combined education, with additional specialized technical training equivalent to a technical Associate degree and/or demonstrated ability to perform assigned technical/para-engineering tasks and 3 years of experience Experience *2-3 years' experience working with LAN and WAN topologies, TCP/IP protocol, SSL/TLS, OSI Model, firewalls, routers and switches required. *2-3 years' work experience in a technical support role working with relevant technologies: load balancing, DNS/BIND, application security, IPV6, proxy, NTLM and/or Kerberos. Knowledge, Skills & Abilities *Programming, scripting and/or web development knowledge: iRules/tcl, sh, python, Perl, Javascript, HTML and/or PHP. *Working knowledge of F5 GTM, ASM, APM and/or iRules is a plus. *Deep understanding and knowledge of Web application protocols: (e.g.) http, https, ftp, etc. *Knowledge of advanced troubleshooting methodologies. *Highly professional, customer oriented team player that is able to work and communication with both technical and non-technical personnel. *Ability to work flexible hours and on call on a rotating basis covering 24/7 environments. *Current F5 201 and one 300 level certifications, or the ability to pass tests and be certified within a specific time frame. *Strong Linux skills preferred. *Industry certifications would be a plus. *Strong problem solving and analytical skills. *Strong customer focus and orientation. Specific Skills *Superior oral, written and interpersonal communication skills. *Ability to multi-task. *Ability to work independently and in a team environment. *Computer proficiency (MS Office Suite, CRM (i.e. SalesForce, NetSuite, Oracle, etc.)). Requirements *Ability to lift up to 50 pounds as position may require racking and stacking of server and network equipment. *Ability to work in a 24/7 working environment including participation in on-call activities. *Must pass criminal background and drug testing requirements. *All candidates must be authorized to work in the U.S. - without sponsorship. No relocation. Unsolicited resumes from independent recruiters or recruitment agencies will not be considered Apply here: ************************************* PI97082886 Additional Information All your information will be kept confidential according to EEO guidelines.