Network administrator jobs in Greensboro, NC

Description We are looking for a skilled System Administrator with expertise in Windows environments to join our team in Swepsonville, North Carolina. This position involves working onsite and focuses on managing server systems, ensuring robust security practices, and supporting IT operations. As a long-term contract role, this opportunity offers stability and the chance to contribute significantly to an automotive industry leader. Responsibilities: - Develop and maintain scripts using batch files, VBScript, and PowerShell to automate processes and enhance system functionality. - Install, configure, and manage Windows servers, addressing vulnerabilities and ensuring system reliability. - Set up and maintain database servers, including Microsoft SQL Server and PostgreSQL, to support business operations. - Configure middleware solutions and integrate tools such as Devicewise to optimize system performance. - Oversee monitoring environments using specialized tools to ensure system health and performance. - Manage VMware environments and virtual machines, ensuring efficient resource allocation and functionality. - Document processes, procedures, and technical solutions to maintain clear and accessible records. - Apply change management practices and utilize tools like ServiceNow to track and implement updates. - Administer Active Directory and EntraID, while ensuring adherence to security best practices. - Adapt to evolving environments and technologies while collaborating with teams to solve complex IT challenges. Requirements - Bachelor's degree in Computer Science or related field, or equivalent experience. - 3-5 years of experience as a System Administrator, preferably in a Windows environment. - Proficiency in scripting languages such as PowerShell, VBScript, and batch files. - Hands-on experience with Windows servers, database management (SQL Server and PostgreSQL), and middleware configuration. - Knowledge of VMware, virtual machines, and monitoring tools. - Familiarity with Active Directory, EntraID, and security protocols. - Strong analytical and problem-solving skills to address system issues effectively. - Excellent time management and communication skills, both written and verbal. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

Title: Siebel Infrastructure Analyst Duration: 3 Months Description- Candidate must be a team player, have strong hands-on technical, analytical, problem solving and communication skills, coupled with being an independent thinker (not waiting for a specific checklist to action any work) Siebel Development Skills. Configuration Skills, Technical Writing Skills. Strong Testing Skills. Strong Siebel Infrastructure support skills 5-10 Years Experience Thanks & Regards, Matt Blair / Global Resource Management, Inc. (GRMI) Work: ************| Fax: ************.| Email: [email protected] Gtalk: [email protected] ************ Qualifications Additional Information Matt Blair ([email protected]) work: ************

Community Support Technician needed to work with the Intellectual and Developmental Disabilities population. Technician will provide one on one assistance with Community Living Support. Technician must have experience with autism. Monday - Friday - 4:00 pm - 8:00 pm Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************

Job Description Are you a tech-savvy problem solver ready to take your career to the next level? Join our dynamic IT team as a Systems Administrator and become the backbone of our infrastructure-supporting both client environments and internal operations! What You'll Do: Deploy, maintain, and support IT systems across diverse environments Administer Microsoft 365 (Exchange, Teams, SharePoint, Intune), Windows Server, Active Directory, Group Policy, and Linux servers (Ubuntu, CentOS, RHEL) Manage cloud infrastructure (Azure/AWS), virtualization (VMware vSphere/ESXi), and endpoint protection Troubleshoot escalated Level 2-3 issues and serve as an escalation point for the service desk Configure and deploy network infrastructure (firewalls, switches, access points-Fortinet, Ubiquiti, Cisco) Support VoIP and UCaaS platforms for seamless communication Provide technical support for internal users and maintain IT asset inventory Participate in IT projects (system rollouts, cloud migrations, security enhancements) Script and automate with PowerShell, Bash, or Python Ensure compliance with security policies and drive process improvements What We're Looking For: 5+ years in an MSP or IT service provider environment Hands-on experience with Microsoft 365, Linux, cloud platforms, networking, and security tools Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Industry certifications (CompTIA Network+/Security+, Microsoft, Linux+, Azure/AWS Associate-level) preferred Familiarity with ITIL or structured service delivery frameworks is a plus Strong communication skills and a passion for both people and process Why Join Us? Fast-paced, collaborative MSP environment Opportunities to work with cutting-edge technologies Make a real impact on service delivery and internal IT excellence Grow your skills and advance your career Ready to make a difference? Apply today and help us build the future of IT!

The Server Support Technician is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relative to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all time, mileage, and other requirements in an accurate and timely manner Understand all Safety policies and guidelines and works within the guidelines and policies on a daily basis Other duties may be assigned to meet business needs Additional requirements may exist if offer of employment is extended Requirements Education and Experience: Typically requires technical school certification or equivalent and 2-5 years of relevant experience Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to work overtime as required Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs. Must be able to pass annual criminal and motor vehicle background Must own a basic repair tool kit Ability to pass drug screen at time of hire or as business needs require Ability to pass agility test at date of hire or internal transfer and every 3 years thereafter Must be part of stand-by rotation in the assigned geography as directed by manager

The Systems Administrator/Crime Analyst will manage access and privileges to numerous law enforcement databases, act as the primary point of contact for user assistance, conduct audits as required and report/maintain audit results, provide statistical data in a concise format, and complete daily record reviews of law enforcement reports in order to submit required data per state and federal guidelines. Crime Analyst will analyze patterns in criminal behavior in order to assist in closing investigations by arrest, predict patterns and motives of criminals, and improve the responsiveness of law enforcement agencies. DISTINGUISING FEATURES OF THE CLASS This classification is generally a non-sworn classification; however, depending on the needs of the Sheriff's Office, the position may also have sworn staff assigned. System Administrator ensures the records management database and other law enforcement databases remain secure and only authorized access is allowed per departmental policy while reporting our statistical data to local, state and federal agencies in accordance with pre-established guidelines. This position also requires good organization skills, the ability to follow directions given from supervisors, and the ability to work independently and without continuous direct management on multiple simple/complex tasks while displaying good judgement and decision-making skills. Crime Analyst is involved in uncovering and piecing together various bits of information about crime patterns, crime trends, and criminal suspects. Crime Analyst exercises considerable independent judgement in completing data analyses with the ultimate outcome of increasing the effectiveness of patrol deployment and criminal investigations. The individual assigned to this position will have considerable interaction with departmental members, other administrative staff, vendors representing companies, and the general public. DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include, but are not limited to: * Serves as System Administrator for records management systems and other law enforcement databases which are maintained by local, state, and federal agencies. * Monitor system performance and troubleshoot issues as they arise. * Collaborate with IT support staff and vendors to support projects and resolve issues. * Manage user accounts, permissions, and access control. * Generate SQL queries to records management systems. * Extract data from records management systems. * Research, analyze and compile data from a variety of sources; utilize modern research methods, including frequency distribution, research design, and statistical analysis to identify and evaluate crime series, trends and patterns, and victim and suspect profiling. * Collect and analyze crime reports, arrest data, modus operandi information, field interview information, citation information, and other crime and criminal related data. * Prepare and distribute crime information bulletins, informational reports, and trend analysis reports to departmental sections and agencies from other jurisdictions. * Develop, collaborate, and foster good working relationships with other criminal justice agencies in order to further criminal investigations and the ability to share pertinent information in a timely manner. * Conduct training and information sessions with department staff and members of the public on crime analysis as required. * Develop computer programs to collect, retrieve, and analyze criminal information. * Participate in the formulation and implementation of a directed patrol program using crime analysis information as the basis of deployment. * Assist in answering FIOA requests in accordance with laws. * Perform related duties and responsibilities as required or directed by supervisors. RECRUITMENT STANDARDS Knowledge, Skills and Abilities Knowledge of * Basic organization and functions of municipal law enforcement and criminal law related to crime analysis and dissemination of confidential information. * Advanced mathematics and routine statistical and algebraic formulas sufficient to develop hypotheses and extrapolate data and modern research techniques including research design and statistical analysis. * Quantitative analysis methodology and report writing techniques to prepare graphs, tables, and statistical charts; gather, assemble, analyze and evaluate facts and evidence and draw logical conclusions and make proper recommendations. * Public organizations and fiscal management; applications of various computer software programs, including spreadsheet, database, word-processing, graphics, and GIS mapping. * Communication techniques, both verbal and written skills, sufficient to interact with all levels of personnel including departmental members and the general public. * The English language and grammar sufficient to interpret comprehensive reports and various data types and comprehend oral and/or written material and instructions. * Modern Sheriff's methods and procedures related to crime prevention and crime analysis. * Computer skills in both hardware and peripheral components and with various proprietary statistical, word processing, database, graphics, and spreadsheet software. * Both State and Federal law enforcement reporting guidelines. Skills and Ability to * Interpret and apply oral and/or written material and instructions; interpret and apply laws and regulations; prepare clear, concise, and comprehensive reports. * Prepare graphs, tables, and statistical charts; gather, assemble, analyze and evaluate facts and evidence, make logical conclusions, and make appropriate recommendations. * Develop and maintain a computerized automated crime information system; use computer hardware and software to retrieve data from internal and external sources, download data from remote sites, and develop reports as needed. * Work independently toward meeting organizational goals in the absence of specific directions. * Establish and maintain working relationships with peers, other agencies, and public officials; communicate effectively, both verbally and in writing, with all levels of personnel including public officials and be able to represent the County and the Sheriff's Office in meetings with other agencies. * Attend and complete relevant training courses as required. MINIMUM QUALIFICATIONS * Graduation from an accredited college or university with Bachelor Degree in Criminal Justice, Geographic Information Systems, Math, Cyber Security, Data Analytics, Public Administration, Criminology, Political Science or other relative degree and three (3) years of increasingly responsible crime analysis experience (reporting, trending, or statistics) in a law enforcement agency OR * Graduation from an accredited college with Associate Degree in Criminal Justice, Geographic Information Systems, Math, Cyber Security, Data Analytics, Public Administration, Criminology, Political Science or other relative degree and five (5) years of increasingly responsible crime analysis experience (reporting, trending, or statistics) in a law enforcement agency OR * High School Diploma and seven (7) years of increasingly responsible crime analysis experience (reporting, trending or statistics) in a law enforcement agency. Preferred Qualifications * Knowledge and experience operating Central Square Records Management Systems, Jail Management System, and Computer Aided Dispatch (CAD). * Experience with development and operation of SQL queries. * Experience with creating reports using Excel and Crystal Reports, and Microsoft Office Suite. * Experience with NCIC and DCI. * Knowledge of the Paytel system. * Experience in law enforcement databases that include, but are not limited to CAD, CJLEADS, NCLINX, P2P, P2C, idicore, CLEAR, and Clearview Facial Recognition. * Working knowledge of Requests for Proposal (RFP) and state purchasing/budgetary guidelines * Good public speaking skills. * Ability to prioritize multiple tasks and work as a team on complex long term projects. * Knowledge of Real Time Crime/Information Center Operations. * Working knowledge of NIBRS reporting. * Database administration experience. Physical Demands Must be able to physically perform the basic life operational functions of stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing and repetitive motions. Must have visual acuity to perform tasks requiring color, depth perception, and field of vision sufficient to perform tasks associated with the preparation and analysis of figures and data, operation of a computer, and operation of a motor vehicle. Must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working Conditions Most work is in an office environment managing law enforcement databases, communicating with departmental members on database access/needs, and analyzing crime information. Work may require travel to alternate locations that include, but are not limited to, Courthouses, Detention Centers, GM911, and other county buildings. Occasional travel out of town for training and meetings may be required on an as needed/required basis. Driving is Essential While travelling to alternate locations for work is rare, driving is an essential requirement of this position. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria as an employee of the Guilford County Sheriff's Office. If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy. Special Note This generic class description gives an overview of the job class, its essential job functions and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with physical abilities checklist which can be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legally defensible personnel decisions.

Job DescriptionSalary: Welcome to Pioneer Square Brands! We are a dynamic and innovative company at the forefront of the consumer goods industry. As a company dedicated to delivering high-quality products, we pride ourselves on our commitment to excellence, creativity, and customer satisfaction. With a diverse portfolio of brands (Brenthaven, Gumdrop, and VAULT), we strive to enhance people's lives by providing innovative and reliable solutions for their everyday needs. Our team is composed of passionate individuals driven by a shared vision to shape the future of our industry. If you seek a challenging and rewarding career in a fast-paced environment where your ideas are valued, join us at Pioneer Square Brands and become part of our exciting journey to revolutionize the market. Our Mission: To become the leading global provider of rugged technology accessories for classroom and enterprise environments. Our Core Values: Bring Passion Everyday Be Genuine and Respectful Execute with Excellence Pioneer Square Brands has a global footprint with office locations in High Point, North Carolina, and Manila, Philippines. We are actively looking for highly motivated and energetic professionals with a positive attitude who desire to be part of our growing team. Field Support Engineer Location: Onsite at High Point, NC with estimated 30% required travel About the Role: Were looking for a driven, technically curious Field Support Engineer to help shape the future of mobile point-of-sale (POS) solutions for our B2B clients. In this role, youll act as the vital link between sales and engineeringbringing your technical expertise to support customers at every stage of their journey. From guiding prospects through the pre-sales process, to ensuring smooth pilot program rollouts, to delivering outstanding after-sales support, youll play a key role in driving adoption and maximizing performance of our innovative POS hardware. If you enjoy blending technology with customer engagement and want to grow your career in a dynamic, fast-moving industry, this is the role for you. Job Responsibilities: Pre-Sales Support Act as the technical expert during the sales cycleanswering questions, joining client meetings, and building confidence in our solutions. Build strong relationships with customers by actively engaging to understand their needs, challenges, and goals, and provide tailored solutions that deliver value and drive long-term partnerships Deliver engaging product demonstrations that highlight the power and capabilities of our mobile POS hardware. Customize technical proposals to align with each clients unique needs. Pilot Program Management & Customer Success Partner with sales and clients to ensure smooth deployment and setup of hardware during pilot programs. Provide hands-on technical guidance to support integration with customer systems. Track pilot progress, resolve issues proactively, and help clients achieve business goals. Collect feedback from pilot users to inform product enhancements. Post-Sales Support & Service Serve as the go-to resource for after-sales support, troubleshooting, and technical questions. Provide customer training on equipment use and maintenance. Log customer interactions, issues, and resolutions in the CRM system. Escalate complex technical issues internally when needed. Contribute to customer support materials (troubleshooting guides, installation videos, FAQs). Product Expertise & Knowledge Transfer Build and maintain deep expertise in our POS hardwarefeatures, specifications, and technical capabilities. Collaborate effectively across cross-functional teams to ensure seamless communication, proactively troubleshoot issues, and deliver solutions aligned with customer needs. Stay current on industry trends, competitive products, and emerging technology. Translate technical concepts into clear, simple explanations for non-technical audiences. Support sales opportunities through on-site and virtual client visits, demonstrations, and relationship-building. Qualifications: Bachelors degree in Electrical/Mechanical Engineering, Computer Science, or a related technical field At least 3 years experience in a Sales Engineer, Technical Sales, or engineering role where you successfully supported sales cycles and delivered technical solutions Experienced in technical support, customer service, or client-facing roles Prior exposure to mobile POS systems or hardware is a strong plus A genuine interest in hardware and emerging technologies, with strong technical aptitude and curiosity Outstanding interpersonal and presentation skills, with the ability to confidently translate complex technical details into clear, compelling explanations for customers, actively engage in discussions, and assertively drive conversations toward solutions. Analytical thinker who enjoys troubleshooting, resolving issues, and finding creative solutions Comfortable working autonomously while thriving in a collaborative, fast-paced environment Willingness to travel up to 30% to engage with clients and support projects on-site

The Systems Administrator position ensures the availability, integrity, and operational efficiency of the College Information System (CIS) and its related platforms by managing system security, backups, documentation, user access, software installation, application testing, and reporting. The role also involves supporting systems such as Informer and Self-Service, coordinating with departments to implement and maintain CIS applications and integrations, and delivering technical assistance and training to enhance user experience. The System Administrator reports to the Director of Information Systems and Institutional Research. * Serve as administrator for the College Information System (CIS) System providing operational controls as required. * Maintain the integrity and the security of the data files on the administrative computer systems through backup procedures and security practices. * Provide project oversight for testing and implementation of CIS upgrades and migrations. * Manage security access for users and maintain password changes for CIS resources. * Deliver one-on-one or small group training for CIS as needed. * Provide technical support, and password maintenance for end users. * Install operating system level patches. * Perform operational procedures and provide reports as needed or required for the operation of the College. * Coordinate Technology Support Services administrative computer systems functions with other departments when appropriate. * Maintain Self-Service and associated software. * Maintain Informer software, upgrades, user security, and access. * Implement and maintain applications within CIS utilized by the Business Office, Human Resources, Student Development, and other departments as required. * Manage the college's user portal and enhance its functionality by developing and maintaining interactive features using HTML, CSS, and JavaScript. * Participate in relevant professional development opportunities such as conferences, webinars, and training sessions in accordance with College policy. * Support the CFNC interface, as well as other third-party integrations. * Provide documentation and access for College audits as required. * Support Moodle/Colleague Interfaces for proctoring, ThinkingStorm and tutoring software * Support scripting needs for Moodle Interface. * Cross-train on Moodle Administration support for distance learning for system operations and support, management of Sandbox, support tickets, reporting, patching and upgrades (account creation, making courses available, faculty/student access and functionality issues). * Cross-train on the administration of the college website to serve as the backup to the website administrator Perform other related duties as incidental to the work described herein. REQUIRED: Associate Degree in Information Systems Technology or related field. PREFERRED: Bachelor's Degree related field Experience with AWS, Active Directory, UNIX/LINUX, SQL Server NC Community College experience Project management experience * Requires 1 to 3 years of experience working with information systems * Must be able to handle security duties with high level of confidentiality * Requires knowledge of Microsoft Office * Possess excellent oral and written communication skills * Interacts effectively with internal clients to identify needs and evaluate suitable solutions in a timely manner * Must be flexible to work through unexpected systems issues when they occur * Requires critical thinking skills and attention to detail Physical Demands Must be physically able to perform job duties. Environment: this position requires a range of physical demands. Primarily work is performed in an office environment and requires the ability to operate standard office equipment. Mobility: To move around the office and campus environment, walking, standing, and bending required, and the ability to lift and maneuver items weighing up to 20 lbs. (technical support duties) Dexterity: to handle paperwork, use computer keyboards, and operate office equipment efficiently. Visual acuity: To read, analyze and review detailed information.

Job Title: IT Support Engineer Reports to: IT Operations Manager Type: Exempt/Full Time Department: Information Technology We are seeking a seasoned and proactive IT Support Engineer to oversee our digital workplace services. This role combines hands-on technical troubleshooting with leadership, ensuring timely, high-quality support for end users, and acting as a key liaison between IT and the broader organization. Duties and Responsibilities: * Lead and mentor the Service Desk support technicians, providing guidance and technical escalation support * Develop, maintain, and streamline workstation images. * Automation and scripting of end user applications. * Manage and maintain the InTune management system. * Own and automate end user equipment updates and security patches. * Maintain endpoint security and compliance with antivirus and encryption * Develop and maintain network printing solutions. Ensure timely and effective resolution of hardware/software issues across the organization. * Troubleshoot operating systems, application errors, and network connectivity issues. * Standardize and streamline support procedures, ensuring consistent service delivery. * Install, configure, and deploy laptops, desktops, and peripherals. Log and track issues using a ticketing system (TeamDynamix). * Collaborate with IT leadership on planning and implementing systems upgrades and security initiatives. * Track team performance and report key metrics to stakeholders. * Develop and maintain knowledge base documentation. * Lead and assist with IT projects such as system upgrades, migrations, and rollouts. Qualifications: * 5+ years of experience in desktop support or IT operations, with 1-2 years in a tech lead role. * 5+ years of experience with Windows/mac OS environments, networking, Active Directory, and O365. * 5+ years of experience managing InTune, JAMF or other MDM platforms. * 5+ years of experience with computer imaging solutions. * 5+ years of experience in scripting with PowerShell, Python, or similar languages for IT automation. * Strong leadership, communication, and project management skills. * Familiarity with ITIL practices and helpdesk ticketing systems. * Relevant certifications (CompTIA A+, Network+, MCSA, ITIL) strongly preferred. * Ability to manage and prioritize multiple tasks and projects. * Ability to work collaboratively with other departments and stakeholders * Up to date with the latest technological trends and best practices. Physical Demands: * Standing: Frequently * Walking: Frequently * Sitting: Frequently * Use of Hands/Fingers: Frequently * Bending: Frequently * Pushing/Pulling 12 lbs. or less: Occasionally * Lifting/Carrying 10 lbs. or less: Occasionally * Lifting/Carrying 11-20 lbs.: Rarely * Reaching Outward: Frequently * Reaching Above Shoulder: Occasionally * Squatting/Kneeling: Occasionally This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and duties that could be assigned. Additional functions and requirements may be assigned by management as appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman & Hoffman, Inc. EOE / Vets / Disabled

Precision Resources, a division of The Trimarc Group, Inc. is currently searching for a Junior Systems Engineer for one of our client's in Greensboro, NC. This individual will be responsible for supporting networks, servers, virtualization, and storage systems that power client environments. Every day brings new opportunities to solve challenges, learn advanced technologies, and work alongside a team of experts delivering enterprise-level IT solutions. THIS IS AN ONSITE POSITION Required Qualifications Minimum of 3 years' IT infrastructure support experience. Manage data center and office networks (Cisco, Arista, Sonicwall). Assist with migrations using Veeam. Provide Level 2 and Level 3 technical support to clients. Support security systems, cameras, telephone systems, UPS, and generators. Respond to data center/facility alarms and alerts as needed. Strong knowledge of: Modern hardware/architecture TCP/IP networking Virtualization technologies (VMware, Hyper-V, Citrix XenServer) Maintain Rocky/AlmaLinux servers, TrueNAS storage, and SMB shares. Internet protocols (SMTP, SSH, HTTP/HTTPS, SNMP, NTP, DNS, DHCP, etc.) Must be a US Citizen or Green Card holder. C2C or candidates requiring sponsorship will not be considered. Apply Directly https://evoportalus.tracker-rms.com/PrecisionResources/MyLite?id=1279 To view all of the open position with Precision Resources, please visit: http://www.precisionresources.org/careers/ Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals. Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results. We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients. From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.

The Systems Engineer is responsible for the proactive administration of the hardware platforms, operating systems and the dependent services for LFUSA. This includes the configuration, installation, deployment, monitoring and troubleshooting of server hardware, operating systems, and services, resolving outages and documenting designs, processes and procedures. Knowledge, Skills and Abilities Required: 3-5+ years of experience in the IT related industry 3-5+ years of operational systems and support experience in a large, dynamic TSM environment Advanced knowledge of back-up strategies and data loss risk remediation Strong operational knowledge of Microsoft Server platforms and technologies including Windows Server 2003/2008/2012, Citrix 4.X-5.X, IIS, DNS, and DHCP Strong operational knowledge of Redhat Linux and VM Linux Strong operational of storage methodologies including IBM v series, Netapp Strong working knowledge of the installation, configuration, recovery, SRM and administration of VMware ESX Server 4.X, 5.X in a large enterprise clustered/high availability environment Demonstrates commitment to providing customer focused quality service Proven ability to work in both a team environment and independently Experience with MS Exchange 2010 DAG's and application disaster recovery methodologies Some travel may be required Qualifications: Bachelors' degree in Computer Science, Information Systems preferred 3-5+ years hands on experience with Microsoft Windows 2003/2008/2012 as a Systems Engineer preferred 3-5+ years of hands on experience with Linux OS 3-5 years of hands on experience with Storage Systems administration 2+ years hands on experience with VMware ESXi 4.x/5.x Experience with 200+ VM's Experience with 100+ physical Intel based servers (preferably IBM X-Series) Excellent communications skills both written and verbal Ability and availability to work occasional nights/weekends assignments as necessary Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist

Welcome to Ovation Healthcare! At Ovation Healthcare, we've been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions. The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior. We're looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork. Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit ********************** SUMMARY The Systems Engineer plans and builds the organization's systems infrastructure, including both hardware and software. Working under moderate supervision, this position designs information systems that meet user needs and align with the overall IT architecture. The role is responsible for preparing lifecycle validation of systems and solutions to identify technical constraints and capabilities for the organization's requirements. Designs, Implements, Manages and Support various technologies for the organization and ITS Department. Microsoft End Point Manager (MEM) for Win Intel Devices, imaging, patching, software deployment, Mobile Device Management, Print and Print Server Management. Team works with all our hardware vendors to select standards that fit in the environment. Desktop virtualization for Windows 365 and Horizon are within our scope. Provide Tier III support to Field Services and the organization. Procure, manage and deploy cellular devices and pagers. The EUD team's charge is to design, implement and deploy a outstanding end user experience for the items in our charge. JOB DUTIES * Plan and build the organization's systems infrastructure, including both hardware and software components, to support business requirements. * Design information systems that align with user needs and the overall IT architecture under moderate supervision. * Prepare lifecycle validation of systems and solutions to identify technical constraints and assess system capabilities relative to organizational requirements. * Implement and modify infrastructure and network components to maintain system performance and reliability. * Monitor operational system performance to maximize the utilization of IT resources and ensure efficient functioning. * Design system architecture that meets current and future business needs. * Designs, Implements, Manages, and Supports various technologies for the organization and ITS Department. * Microsoft End Point Manager (MEM) for Win Intel Devices, imaging, patching, software deployment, Mobile Device Management, Print and Print Server Management. Team works with all our hardware vendors to select standards that fit in the environment. Desktop virtualization for Windows 365 and Horizon are within our scope. * Provide Tier III support to Field Services and the organization. * Procure, manage and deploy cellular devices and pagers. The EUD team's charge is to design, implement and deploy a outstanding end user experience for the items in our charge. * Collaborate with functional and operational managers to understand information requirements and support the development of project plans, cost estimates, and schedules. * Assist in troubleshooting and resolving system issues as they arise. * Maintain documentation related to systems design, configurations, and operational procedures. * Perform additional duties as reasonably required or assigned to support the organization's IT infrastructure and goals. EDUCATION * Bachelor's Degree COMPETENCIES * Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully. * Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. * Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; and responds well to questions. * Written Communication - Able to read and interpret written information. * Teamwork - Contributes to building a positive team spirit. * Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment. * Attendance/Punctuality - Is consistently at work and on time. * Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments. * Adheres to Ovation Healthcare Values, Code of Conduct and Employee Handbook. * Completes all yearly education in a timely manner. * Keeps certification and/licensure required for position up-to-date with no expiration. * System Architecture Design - Designs and develops system architecture that aligns with organizational goals and IT standards, ensuring scalability and efficiency. * Infrastructure Development and Deployment - Builds and configures hardware and software components, including servers, storage, and networking systems. * System Performance Optimization - Monitors, analyzes, and adjusts operational systems to maximize performance, reliability, and resource utilization. * Lifecycle Validation and Technical Assessment - Conducts technical validation and system lifecycle reviews to identify constraints and ensure alignment with business requirements. * Requirements Gathering and Analysis - Collaborates with business and functional leaders to gather information system requirements and define effective technical solutions. * Cost Estimation and Planning - Contributes to the development of project plans, schedules, and cost estimates for infrastructure projects. * Problem Resolution and Troubleshooting - Diagnoses and resolves infrastructure-related issues, escalating complex problems as necessary. * Collaboration and Communication - Coordinates with cross-functional IT teams, project stakeholders, and end users to ensure successful solution delivery. * Security and Compliance Adherence - Implements infrastructure with a focus on meeting security protocols and compliance standards. * Documentation and Knowledge Sharing - Creates and maintains technical documentation for systems, configurations, and procedures to support ongoing operations and knowledge transfer. * Additional responsibilities may be assigned as required to support the organization's goals. Working Conditions and Physical Requirements: * Reliable high-speed internet connection is required for all remote/hybrid positions. * Must have access to stable Wi-Fi with sufficient bandwidth to support video conferencing, cloud-based tools, and other online work-related activities. * A HIPAA-compliant work environment is required, including a secure workspace free from unauthorized access or interruptions, no use of public Wi-Fi unless connected through a secure company-provided VPN, and compliance with all applicable HIPAA privacy and security regulations. #LI-Hybrid #ZR

To us, CoServe means that “we're in it together” with our business partners. Your priorities are our priorities, and we are vested in your success. This core perspective drives everything we do. We've found that working together is what creates long-term value and profitability. Our mission is to serve you first, and in serving you, we win together. Our vision is to help discover the very best talent on the planet. And then help those people find their ideal work opportunity. CoServe's specific focus is IT and Telecommunication. As serving others has always been our M.O., we have built deep, lasting relationships over the last few decades. These relationships are what make the difference in finding the exact right person at exactly the right time. Job Description Responsible for installing and maintaining all LAN/WAN voice and data infrastructure on classified and unclassified Cisco networks. This includes routers, switches, security and access devices. Additionally, the position is responsible for the following: assisting in the design and implementation of any core switches and routers and Cisco VoIP Unified Communications; assisting in LAN/WAN and Cisco wireless network related additions and changes. This includes all hardware and software issues and on-going administration of the corporate network.; implementing and managing aspects of physical and logical security; maintaining accurate records of all maintenance, inventory, and security measures using ITIL processes for voice and data networks; working with branch team members to assess and solve infrastructure challenges. This position provides network infrastructure support to setup, configure, modify, test, maintain, operate, and support Cisco switches and routers, Cisco permission management and administration. This is a two-month contract position, with the opportunity to extend. Qualifications Bachelor's degree in a related field and 3 years of significant experience in the engineering, installing, and maintaining of Cisco networks. Education can be substituted on a one year to one year basis with significant experience in the field. Experience in QoS, Palo Alto firewalls, IDS/IPS, Cisco VoIP, and WiFi required. Must possess a current CCNP from Cisco. Additional Information This is an immediate opportunity! Two-month contract with the possibility to extend. Please contact us so we can help you get that first interview!

General Information Req # WD00090425 Career area: Information Technology Country/Region: United States of America State: North Carolina City: Whitsett Working time: Full-time Additional Locations: * United States of America - North Carolina - Whitsett Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit *************** and read about the latest news via our StoryHub. Description and Requirements IT Network Support Engineer Role Summary: The IT Network Support Engineer is responsible for maintaining and supporting IT infrastructure and network systems at the designated site or geographic region (GEO). This role ensures the reliability and performance of critical business applications, provides timely customer support to business end users, and actively participates in IT-related projects impacting local operations. The engineer serves as the on-site IT ambassador, ensuring that all technology services align with Lenovo's global standards and local business needs. Key Responsibilities Infrastructure Support & Maintenance * Provide day-to-day support and maintenance for IT infrastructure, including servers, network equipment, and end-user systems. * Monitor and manage network performance to ensure availability, reliability, and security. * Troubleshoot hardware, software, and connectivity issues, ensuring timely resolution within defined SLA levels. * Support system upgrades, patching, and scheduled maintenance activities to minimize downtime. Incident & Problem Management * Respond to IT incidents, outages, and service requests in alignment with ITIL best practices. * Collaborate with global IT teams to resolve escalated issues affecting enterprise applications or network systems. * Document technical resolutions and maintain accurate configuration records. Customer Service & End-User Support * Deliver high-quality customer service to internal business users through effective communication and technical expertise. * Support local devices, printers, and collaboration tools (e.g., Microsoft Teams, VPN access, mobile devices). * Provide user training or guidance on IT tools, security best practices, and new technologies. Project Participation & IT Governance * Participate in global and regional IT projects, including infrastructure deployment, network upgrades, or system migrations. * Ensure compliance with corporate IT standards, policies, and security frameworks. * Act as an IT ambassador for the local site, liaising between business units and corporate IT to address operational needs. Basic Qualifications * Bachelor's degree in Information Technology, Computer Science, or a related field. * 3+ years of experience in IT infrastructure, systems administration, or network support. * Strong understanding of LAN/WAN networks, TCP/IP, DNS, DHCP, VPN, and firewalls. * Hands-on experience with Windows and/or Linux operating systems, Active Directory, and common enterprise tools. * Excellent troubleshooting and diagnostic skills across hardware, software, and networking layers. * Strong communication and customer service orientation. Preferred Qualifications * Professional certifications such as CompTIA Network+, CCNA, or Microsoft Certified: Azure Administrator Associate. * Experience supporting hybrid cloud environments (Azure, AWS) or virtualization technologies (VMware, Hyper-V). * Familiarity with ITIL processes and service management tools (e.g., ServiceNow). * Experience with endpoint management systems (e.g., SCCM, Intune). * Ability to manage multiple priorities in a fast-paced, global IT environment. * Demonstrated experience collaborating with cross-functional or remote teams. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations: * United States of America - North Carolina - Whitsett * United States of America * United States of America - North Carolina * United States of America - North Carolina - Whitsett

ANDMORE, a Blackstone portfolio company, empowers wholesale buyers and sellers to connect, grow, and prosper through premier physical markets and design centers. Operating over 20 million square feet of showroom and event space, ANDMORE supports industries such as home décor, gift, furniture, and apparel with campuses in Atlanta, High Point, Las Vegas, and New York City. The Junior Network Engineer will provide day-to-day support for ANDMORE's enterprise network infrastructure, ensuring reliable connectivity across corporate offices, campuses, and event venues. This role is ideal for an early-career professional looking to build hands-on experience with enterprise networking technologies in a dynamic, high-volume environment. Working closely with senior engineers, the Junior Network Engineer will assist with monitoring, troubleshooting, and maintaining both wired and wireless systems while developing skills in advanced routing, switching, firewalls, and cloud networking. * Assist in the installation, configuration, and maintenance of network devices including switches, routers, access points, and firewalls. * Monitor network performance and availability, escalating issues as * Provide Tier 1-2 support for network-related helpdesk tickets, including Wi-Fi, VPN, and connectivity issues. * Participate in troubleshooting outages, latency issues, and performance bottlenecks under the guidance of senior engineers. * Support setup and tear-down of temporary event networks, ensuring reliable guest Wi-Fi and vendor access. * Maintain accurate documentation of network topology, configurations, and standard operating * Assist with implementing security policies, patches, and updates across network * Collaborate with the Infrastructure and IT Operations teams to ensure systems remain secure and compliant. * Stay current with emerging networking technologies and pursue certifications to advance technical knowledge. Qualifications * Bachelor's degree, in Information Technology, Computer Science, or related field; or equivalent hands-on experience. * 0-2 years of professional IT/networking experience (internships, labs, or academic projects accepted). * Basic understanding of TCP/IP, VLANs, routing, switching, and wireless * Familiarity with enterprise network equipment (Cisco, Aruba, Palo Alto, ) preferred. * Coursework or certifications such as CompTIA Network+, CCNA, or equivalent are a * Strong troubleshooting and problem-solving skills with a willingness to learn from senior team * Excellent communication skills and ability to work collaboratively in a team Skills & Attributes * Learner Mindset: Eager to grow into advanced networking * Attention to Detail: Careful and accurate in documentation, configuration, and * Customer Focused: Responsive to internal and external users, especially during high-profile * Adaptable: Comfortable working in a fast-paced, event-driven environment with shifting

ANDMORE, a Blackstone portfolio company, empowers wholesale buyers and sellers to connect, grow, and prosper through premier physical markets and design centers. Operating over 20 million square feet of showroom and event space, ANDMORE supports industries such as home décor, gift, furniture, and apparel with campuses in Atlanta, High Point, Las Vegas, and New York City. The Junior Network Engineer will provide day-to-day support for ANDMORE's enterprise network infrastructure, ensuring reliable connectivity across corporate offices, campuses, and event venues. This role is ideal for an early-career professional looking to build hands-on experience with enterprise networking technologies in a dynamic, high-volume environment. Working closely with senior engineers, the Junior Network Engineer will assist with monitoring, troubleshooting, and maintaining both wired and wireless systems while developing skills in advanced routing, switching, firewalls, and cloud networking. Assist in the installation, configuration, and maintenance of network devices including switches, routers, access points, and firewalls. Monitor network performance and availability, escalating issues as Provide Tier 1-2 support for network-related helpdesk tickets, including Wi-Fi, VPN, and connectivity issues. Participate in troubleshooting outages, latency issues, and performance bottlenecks under the guidance of senior engineers. Support setup and tear-down of temporary event networks, ensuring reliable guest Wi-Fi and vendor access. Maintain accurate documentation of network topology, configurations, and standard operating Assist with implementing security policies, patches, and updates across network Collaborate with the Infrastructure and IT Operations teams to ensure systems remain secure and compliant. Stay current with emerging networking technologies and pursue certifications to advance technical knowledge. Qualifications Bachelor's degree, in Information Technology, Computer Science, or related field; or equivalent hands-on experience. 0-2 years of professional IT/networking experience (internships, labs, or academic projects accepted). Basic understanding of TCP/IP, VLANs, routing, switching, and wireless Familiarity with enterprise network equipment (Cisco, Aruba, Palo Alto, ) preferred. Coursework or certifications such as CompTIA Network+, CCNA, or equivalent are a Strong troubleshooting and problem-solving skills with a willingness to learn from senior team Excellent communication skills and ability to work collaboratively in a team Skills & Attributes Learner Mindset: Eager to grow into advanced networking Attention to Detail: Careful and accurate in documentation, configuration, and Customer Focused: Responsive to internal and external users, especially during high-profile Adaptable: Comfortable working in a fast-paced, event-driven environment with shifting

Must Have Technical/Functional Skills: * Tier 3 (L3) IT Infrastructure engineers comprise a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems, Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues * With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. They can also control the infrastructure, cloud, network, and DC level operations. All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation. These engineers use requirements and aim to replicate problems to detect the root cause. They have access to the highest technological support for fixing issues or developing new features. Their team mainly consists of chief engineers who designed the product or service * Responsible for providing support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. Handles the tickets routed by L1 support or can they produce tickets for any issue they observe * Plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements Roles & Responsibilities Network (LAN, WAN and Wireless) * Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification * Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic) * TCP/IP, DHCP, Subnetting, VLAN, POE * Experience with packet capturing example: Wire Shark * Network maintenance, support and refresh * Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Data Center (Server Room) Management * Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.) * Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc. * Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Server Management * Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair * DHCP, DNS, Print Server, File Shares, Microsoft SCCM * Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution * Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS * Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware * Knowledge of Server 2012/2016 Policy and Security Management Critical plant floor hardware support * Examples of work include items like MFG support (GALC, AER creation, PTCS, etc.) * ANDON and PLC (Programmable Logical Controls) support knowledge * First level of support Business and Plant Floor applications, managing escalation of issues to the Subject Matter Experts (SME's) * Excellent troubleshooting (critical thinking), problem solving & root cause analysis skills for Outage & Problem Management * Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time * On-call 24x7 availability during non-work hours and ability to work flexible hours and overtime Others Must Have Attributes for Level 3 * Ability to lift 50 lbs. and be able to climb ladders and staircases to access IT equipment * Ready to travel to other Toyota sites/locations within the US to support on a short basis. * Strong team worker with professional demeanor and strong ethics * Good written and oral communication skills are required * Experience with remote control tools and remote support (off-site) * Ongoing support of various Manufacturing computer systems * Windows Active Directory: Maintenance kiosks, OU configuration, Group Policy Objects * Change Management process * Associate or bachelor's degree in computer information systems, Computer Science or related field * TMMBC English 50%-100% Competence Nice To Have * Experience and/or knowledge of PLC's a plus. * Plant Monitoring software knowledge (Active Plant, Wonderware, Ignition) * Knowledge of iGear, Kepware, or other machine data gathering tools * SQL Server database administration (backu ps, security, monitoring, etc.) * Manage storage and backup systems * Previous experience supporting a large corporate, manufacturing environment * Experience supporting and troubleshooting Business and Mission Critical applications * 3 to 5 years of experience performing Level 3 responsibilities * Knowledge of Cisco Voice over IP hardware/software/server operation/configuration * Provide technical assistance and support, and resolve problems related to the use of computer hardware and software Analyze, resolve, respond to, and document end user inquiries. * Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools. * Troubleshoot Operating System issue. Connection issues with LAN/WAN. * Update tickets with accurate and timely records of work performed, and resolution details * Maintain and contribute to a knowledge base. * Coordinate hardware warranty repair. * Perform inventory management activities as required in coordination with asset management and other corporate groups. * Escalate to 3rd party vendors when necessary * Responsible for raising and coordinating problem management issues * Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management. * Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling. * In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology. * Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories. * Receives instructions from certified technicians and project managers to troubleshoot advanced issues. * Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment. * Primary responsibility to manage End User related incidents and requests. * Go to person for all plant IT related requests (Password resets, access etc. specific to plants). Base Salary Range: $70,000 - $80,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection.

This position functions as a Network Administrator and supports the mission of the Electronics-Specialty Shop and Access Control Shop in the daily functions and responsibilities of the section. Maintains the Central Alarm Receiving System ( CARS ) and all databases that directly or indirectly support CARS for the University. Maintains database for the CARS , Digital Communication Systems ( DCS ) pertaining to account assignment records, Fire Alarm Detection Systems ( FADS ), Security Systems ( SEC ), and Equipment Alarm Systems ( EAS ). Keeps all databases current and ensures databases are backed up as required. Provides technical, programming, and applications support of these systems. Recommends system software and firmware upgrades and/or revisions. Updates CARS user account information. Networking support, which identifies troubleshoots and resolves hardware-, software and network related problems encountered by end-users of the Life Safety Electronics Shop, departmental PCs, and new computer technology. They will assist in training end-users on the use and features of the various operating systems and applications on the various platforms. Works with IT to see these things are completed. Performs primary network system administration on Life Safety servers and workstations as needed and includes software and hardware maintenance. Uses established tracking system (Remedy) to log requests; monitors progress, tracks problem resolution, identifies patterns of failure, research bug fixes and implements solutions; communicates with supervisor regarding unresolved problems. Works with vendors to resolve hardware operating system issues; research and tests possible solutions and implements solutions. Analyzes bugs in system and application software; research and tests possible solutions; implements solutions. Responsible for enrolling users and maintaining system security. Ensures the latest security methods are utilized to protect departmental databases, servers, PC's, and equipment and are in compliance with the University Security Administrative Initiative. Performs database management that includes Microsoft SOL and Access. Installing and upgrading the database server and application and management tools. Allocating system storage and planning future storage requirements for the database system. Hardware support and installation including servers, PC's, IP-based alarms, and peripheral network equipment. Manage the network IP structure required for the alarms sent over network such as security, equipment, and generator alarms. Management of the campus Fire Panel Online Monitoring ( FPOM ) includes database management, network configuration and maintenance and repair of physical network hardware. Database management, network configuration and maintenance and repair of physical network hardware for the New Radio Mesh Network System. Management of other miscellaneous electronic systems, and perform Installations and/or modifications to Life Safety Dialers onsite or through remote dial in. This position also requires some office management assistance such as the purchasing of office supplies as well as assisting management (Direct Supervisor and Manager) with obtaining purchase order numbers for some projects, parts or received invoices and the proper record keeping of these items. The position is tasked with assigning work orders of various types to shop employees. This position may be asked to assist the Access Control Shop 245303 with the programing of the security cameras prior to their installation as well as assistance with the camera servers. Required Qualifications, Competencies, And Experience Ability to decern the issue that is causing an account NSR (Non-Receipt of Signal), Ability to communicate this knowledge to other technicians to ensure that the issue is resolved expediently. Ability to communicate system installation requirements to other possible crafts concerning systems such as CARS , FPOM , and Radio Mesh Network Components. The ability to communicate with customers to ensure accurate database information to be used in urgent or emergency situation, needs to be able to calmly assess problems and quickly and accurately resolve issues with equipment, data or software resolutions. Should be able to read and comprehend both mechanical, electrical, and building blueprints and/or drawings especially when related to the alarm network for the building or area in question. Must be competent with Microsoft computing system as well as Microsoft system management. Must be proficient in using and have the ability to assist with data management of Microsoft Office Software. The ability to understand the terminology used in the industry to communicate clearly with Contractors, Project Managers, IT Personnel, and Field Technicians ensuring less misunderstandings. Ability to serve as a mandatory employee and report to work in support of essential (mandatory) University operations, even when adverse weather or other emergency conditions may require the University to close. Required Licenses/Certifications: Individuals not holding NICET Level II Certification for Fire Alarm Systems are required to gain certification within four (4) years. NC Driver's License or ability to obtain one prior to start date. Preferred Qualifications, Competencies, And Experience Recent experience in the Fire Alarm industry. Factory certification by at least two (2) major fire alarms manufacturers in programming and operations of their systems. Experience in the review of various phases of building design in reference to life safety systems. Experience in conducting system operational testing, inspections, and commissioning, in all aspects of Life Safety Systems. Experience working with state agencies, such as: NCDOI , NCDOL , and NC SCO . Experience in prioritizing, scheduling, assigning, and managing workload, including service orders, preventive maintenance programs, emergency requests and backlog. Proficiency in Microsoft Office applications. Current knowledge of digital communication systems. Working Knowledge of the University Purchasing procedures. NICET Level I Certification for Fire Alarm Systems. Work Schedule Monday - Friday, 8:00 a.m. - 4:30 p.m.

Welcome to Ovation Healthcare! At Ovation Healthcare, we've been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions. The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior. We're looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork. Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit ********************** SUMMARY The Systems Engineer plans and builds the organization's systems infrastructure, including both hardware and software. Working under moderate supervision, this position designs information systems that meet user needs and align with the overall IT architecture. The role is responsible for preparing lifecycle validation of systems and solutions to identify technical constraints and capabilities for the organization's requirements. Designs, Implements, Manages and Support various technologies for the organization and ITS Department. Microsoft End Point Manager (MEM) for Win Intel Devices, imaging, patching, software deployment, Mobile Device Management, Print and Print Server Management. Team works with all our hardware vendors to select standards that fit in the environment. Desktop virtualization for Windows 365 and Horizon are within our scope. Provide Tier III support to Field Services and the organization. Procure, manage and deploy cellular devices and pagers. The EUD team's charge is to design, implement and deploy a outstanding end user experience for the items in our charge. JOB DUTIES Plan and build the organization's systems infrastructure, including both hardware and software components, to support business requirements. Design information systems that align with user needs and the overall IT architecture under moderate supervision. Prepare lifecycle validation of systems and solutions to identify technical constraints and assess system capabilities relative to organizational requirements. Implement and modify infrastructure and network components to maintain system performance and reliability. Monitor operational system performance to maximize the utilization of IT resources and ensure efficient functioning. Design system architecture that meets current and future business needs. Designs, Implements, Manages, and Supports various technologies for the organization and ITS Department. Microsoft End Point Manager (MEM) for Win Intel Devices, imaging, patching, software deployment, Mobile Device Management, Print and Print Server Management. Team works with all our hardware vendors to select standards that fit in the environment. Desktop virtualization for Windows 365 and Horizon are within our scope. Provide Tier III support to Field Services and the organization. Procure, manage and deploy cellular devices and pagers. The EUD team's charge is to design, implement and deploy a outstanding end user experience for the items in our charge. Collaborate with functional and operational managers to understand information requirements and support the development of project plans, cost estimates, and schedules. Assist in troubleshooting and resolving system issues as they arise. Maintain documentation related to systems design, configurations, and operational procedures. Perform additional duties as reasonably required or assigned to support the organization's IT infrastructure and goals. EDUCATION Bachelor's Degree COMPETENCIES Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; and responds well to questions. Written Communication - Able to read and interpret written information. Teamwork - Contributes to building a positive team spirit. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment. Attendance/Punctuality - Is consistently at work and on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments. Adheres to Ovation Healthcare Values, Code of Conduct and Employee Handbook. Completes all yearly education in a timely manner. Keeps certification and/licensure required for position up-to-date with no expiration. System Architecture Design - Designs and develops system architecture that aligns with organizational goals and IT standards, ensuring scalability and efficiency. Infrastructure Development and Deployment - Builds and configures hardware and software components, including servers, storage, and networking systems. System Performance Optimization - Monitors, analyzes, and adjusts operational systems to maximize performance, reliability, and resource utilization. Lifecycle Validation and Technical Assessment - Conducts technical validation and system lifecycle reviews to identify constraints and ensure alignment with business requirements. Requirements Gathering and Analysis - Collaborates with business and functional leaders to gather information system requirements and define effective technical solutions. Cost Estimation and Planning - Contributes to the development of project plans, schedules, and cost estimates for infrastructure projects. Problem Resolution and Troubleshooting - Diagnoses and resolves infrastructure-related issues, escalating complex problems as necessary. Collaboration and Communication - Coordinates with cross-functional IT teams, project stakeholders, and end users to ensure successful solution delivery. Security and Compliance Adherence - Implements infrastructure with a focus on meeting security protocols and compliance standards. Documentation and Knowledge Sharing - Creates and maintains technical documentation for systems, configurations, and procedures to support ongoing operations and knowledge transfer. Additional responsibilities may be assigned as required to support the organization's goals. Working Conditions and Physical Requirements: Reliable high-speed internet connection is required for all remote/hybrid positions. Must have access to stable Wi-Fi with sufficient bandwidth to support video conferencing, cloud-based tools, and other online work-related activities. A HIPAA-compliant work environment is required, including a secure workspace free from unauthorized access or interruptions, no use of public Wi-Fi unless connected through a secure company-provided VPN, and compliance with all applicable HIPAA privacy and security regulations. #LI-Hybrid #ZR