Network administrator jobs in Jacksonville, NC - 29 jobs

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. What we need The HRIS System Administrator will serve as a key technical partner in the management and optimization of Workday. This role supports the day-to-day operation and drives configuration improvements, ensures data accuracy, and partners with cross-functional teams to implement solutions that enhance the employee experience. The ideal candidate will have hands-on experience, a strong understanding of HR processes and a passion for continuous improvement. What we do The HRIS (Human Resources Information Systems) team is part of the Human Resources organization. The HRIS team is responsible for the administration, and optimization of HR technology platforms, ensuring accurate, secure, and efficient management of employee data and HR processes. What you'll do * Act as a system administrator supporting the HRIS team with Workday configuration, maintenance and optimization across all HCM modules. * Administer and support Workday HCM, including modules such as Core HCM, Compensation, Benefits, Performance, Recruiting, and Learning. * Create and maintain custom Workday reports and dashboards to support HR operations and analytics. * Participate in Workday system release testing and smoke testing of new functionality. * Triage and resolve HRIS cases in ServiceNow in a timely manner * Ensure HR system data accuracy, compliance, and process efficiency through regular audits and optimization. * Collaborate with HR, IT, and external vendors to implement system enhancements and integrations. * Assist with maintaining documentation for system configurations, workflows, and standard operating procedures. * Provide user support, training, and guidance to HR staff and employees on system functionality. What you'll need * Bachelor's degree in Human Resources, Information Systems, Business, or a related field, or equivalent work experience. * Minimum 5+ years' experience, with 3+ years' direct experience in HRIS administration in Workday HCM configuration and reporting. * Strong analytical and problem-solving skills with excellent attention to detail. * Proven ability to manage multiple tasks and work cross-functionally in a fast-paced environment. * Hybrid schedule (minimum 3 days per week in office) based in Wilmington, MA office Our Environment * Up to 10% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations. * The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis. #LI-TN1 #LI-NN1 #LI-Hybrid About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit ***************** We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. The base range for this position in the posted location is $101,000.00 - $138,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Community Support Technicians needed for the Holly Ridge area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports services. Technician will provide assistance with daily person needs and habilitative skills. Monday, Tuesday Wednesday, Friday -3:30 p.m. - 8:00 p.m. Every other Saturday 10 a.m. - 6:00 p.m. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************

Provides experience and knowledge related to Naval Aviation Logistics Command Management Information System (NALCOMIS) applications and systems. Provides qualitative and quantitative analytical information to the government, allowing a continuous review of the management practices within the activity/department. Monitor, control, and apply the maintenance data system (MDS) or configuration management (CM) within the activity. Requirements 2 years minimum experience in Advanced Skills Management (ASM) system as coordinator Optimized Intermediate Maintenance Activity (OIMA) and Optimized Organizational Maintenance Activity (OOMA). A complete understanding of Naval Aviation Maintenance Program (NAMP) policies and procedures, accurate documentation procedures with meticulous attention to detail. Shall be proficient performing all operator, data entry, and retrieval functions. Configuration Management for Organizational and Intermediate Activities (C-555-0059) Aeronautical Technical Publications Library Management (C- 555-0007) NALCOMIS OOMA System Administrator (C-555-0049) Seven or more years' experience as Aviation Maintenance Administration/Aircraft Logs and Records Technician Five or more years' experience as System Administrator/ Analyst U.S. Navy Aviation Maintenance Administration (AZ) “A” School or equivalent

Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company - we're building the category-defining platform that will transform how an entire industry operates. Here's the reality of our trajectory: * Growing 100% year-over-year * Our AI product (HOAi) went from $0 to millions in months * Backed by Cove Hill Partners and JMI Private Equity * 6M+ doors on our platform, displacing legacy systems We are a winning team that believes in working together to make big ideas happen. We are a collaborative and visionary group that holds ourselves accountable for our results. Our ability to be nurturing and agile allows us to adapt to change and support each other through any challenges that come our way. We are customer-centric, meaning that we put our customers' needs and preferences at the heart of our work. We are authentic game changers that are building something cool and people like it here. Overview As a Tier 2 Support Engineer, you will be part of a rapidly growing skilled team of individuals focused on continuously learning, improving processes, and solving problems. You will troubleshoot, diagnose, and triage the issues escalated to the Tier 2 Support Team, while providing an excellent customer experience. This engineer is responsible for identifying the root cause of issues and providing a mitigating solution where appropriate, as well as, triaging and escalating issues as necessary. Accountability Key Initiatives * Triage issues escalated to Tier 2 Support * Troubleshoot assigned and escalated issues * Resolve questions * Make code fixes to resolve issues Expectations for Success * 10 customer tickets solved per day * > = 80% First and Next Reply SLA Attainment * > = 92% CSAT Responsibilities * Work within the Support to automate and simplify processes to work smarter, not harder. * Take ownership of the issues escalated from Customer Support. * Triage and escalate issues to the CMP engineering Team Lead as necessary. * Collaborate with Product, Design, and Engineering Team to resolve issues escalated to CMP Engineering Support as necessary. * Troubleshoot C# code with Visual Studio's debugger. * Troubleshoot stored procedures within SSMS and resolve or escalate issues as appropriate. * Run SQL queries to provide clients with exported datasets via Excel or make necessary data adjustments to ensure the proper function of the CMP application and dependent platforms. * Work with fellow CMP Support Engineers to diagnose and identify code bugs. * Create, contribute to, or validate documentation on known bugs and processes to promote efficient issue resolution. Requirements * Minimum 2 years of experiences as a Support Engineer at a SaaS company. * Familiarity in C#, .NET, and SQL server. * Aptitude in navigating and troubleshooting in Visual Studio. * Strong critical thinking and troubleshooting skills. * Excellent communication skills and the ability to convey technical topics to a non-technical audience. * Customer support experience. Core Values * Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow. * Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes together. * Accountability Starts with Me: Notices problems and takes personal action to solve them. * Unwavering Commitment to Customer Experience: Regularly talks to customers, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes. * Innovate Boldly: We challenge the status quo and push boundaries to create meaningful change. We act with urgency and purpose, knowing that innovation drives our success. Why You Should Join Our Team * Our eNPS is +68! (Google it, that is great). * Benefits: Medical, Dental, and Vision kick in day one. * Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year). * 401K with Company Match. * Remote Flexible - come to the office when needed. * Great parental leave benefits. * Named on Inc 5000 list of America's Fastest Growing Private Companies. * Named on Inc 5000 Vet 100 Private Companies list multiple years in a row. * Winner of Coastal Entrepreneur Award, Technology Category. * Active employee-led Culture Committee. * Ongoing industry and professional development trainings available to all employees. * Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community. * We're playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We're building something cool and people like it here. We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position. If you are selected for an interview you will receive an e-mail from someone on our recruiting team with *************** email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.

The Community Support Team Qualified Professional works as part of a three person team for adults to plan, coordinate and monitor services through the provision of direct and indirect services to eligible persons-served. Community Support Team service recipients must meet medical necessity criteria, per the CST service definition. Persons employed in these positions work together with the team lead to develop the person centered plan. As such, they must be knowledgeable of the adult mental health population, able to plan and engage in activities, provide supportive counseling, and crisis management. This position requires the ability to work in a mutually respectful partnership with persons served and their supports to gain the skills and confidence to address any issues and problems they face. A working knowledge of practical application of the agency Evidenced Based Model as well as Motivational Interviewing is required. They are required to attend and participate in meetings on behalf of the person-served, participate in weekly case consultation meetings with the team, and participate in clinical training events and meetings as required by the Clinical Director and/or Medical Director. PRIMARY JOB RESPONSIBILITIES · Developing and monitoring the implementation of the person-centered plan in a variety of locations such as the recipient's home and other community locations · Monitors services delivery on a regular basis to ensure consistency and continuity with the person-centered plan · Working knowledge of the adult mental health populations · Plan and engage in activities, provide supportive counseling and crisis management · Assist in meeting vocational, housing, and other basic needs · Enters service notes and other required documentation into information management system · Attend and participate in meetings on behalf of the consumer · Participate in weekly supervisory meetings with the team · Participate in clinical training events and any other meetings required QUALIFICATIONS · Bachelor's degree in a human service field and 2 years of experience with the mental health population (with at least 1 of those years of experience with adults) o Human service degrees include: social work, sociology, psychology or other human services OR · A non-human service bachelor's degree may be considered if they have 4 years of experience with the mental health population · Persons with a bachelor's degree in a human service field and 1 year of experience with the mental health population can be considered for an Associates Professional position *Qualified applicant must hold Bachelor's degree to apply* **$3,000 SIGN-ON BONUS Pride in North Carolina, LLC is an Equal Opportunity Employer Benefits: 401(k) Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Pride in North Carolina, LLC (PRIDE) is committed to developing and promoting high quality residential and community services that provide nurturing, caring environments for adults and youth with special needs. This commitment is premised on the belief that all persons, regardless of the nature and extent of their disability, are capable of living, learning, and actively participating in their communities as productive and responsible citizens. Pride furthermore strives to maintain the dignity and worth of individuals and their families by acknowledging and respecting their needs, providing them with a support system, and working with them as equal partners. Within a spirit of collaboration and mutual respect, Pride emphasizes a partnership approach to service delivery, believing this is the most effective means of meeting the diverse treatment needs of the people we serve. Pride strives to serve as an innovative service delivery model to other public and private community agencies by actively enacting these values within the larger community. #IND123

Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Job Description Short Description: Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Complete Description: Customer Desktop Support - Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management - Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas - This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security - It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Qualifications Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading of appropriate software for customers. Installing local and network printers and other peripherals and configuration of same. Migrating Data and user profiles. Documenting process and procedures related to technical field support activities.

Title: Associate Area Network Coordinator Qualifications: 1. Associates degree in technical field or equivalent training and/or certification 2. Working knowledge of network hardware and operating hardware and/or phone systems and infrastrcuture 3. Valid North Carolina driver's license Reports to: Network Supervisor Terms of Employment: Twelve-month work year/At Will/FLSA Non ExemptPlease see job description below for complete infromation

Lexington Park, Maryland, US Orlando, Florida, US Patuxent River, Maryland, US California, Maryland, US Jacksonville, North Carolina, US Camp Lejeune, North Carolina, US Engineering 12826 Full-Time $114375.67 - $190626.12 **Position Description & Qualifications** **Position Description & Qualifications** Serco is seeking qualified Systems Engineers, Technical Engineers, Operations Research Analysts, Data Scientists and Program Management Analysts to provide support to the Naval Air Warfare Center Aircraft Division (NAWCAD). If you have the expertise we're seeking and this is an opportunity you would like to explore, APPLY TODAY! We are excited for you to discover your place on the Serco Team. Some opportunities may be supported remotely, depending on location. **Some positions will be contingent upon your ability to maintain/transfer your active Secret or Top Secret Clearance.** Serco will provide support to the Chief Systems Engineer/Assistant Program Manager Engineering, subordinate Assistant Program Manager Systems Engineers (APMSEs) or Division/Branch Heads and their subordinates with multi-discipline research and development, integrated technical baseline development and evaluation, engineering assessment of the programs' progress towards demonstrating and confirming completion of required developmental tasks and confidence that the technical baseline is mature enough for the next stage of development. Systems engineering support includes an overall technical assessment of cost, schedule, emerging technology, and maturity of design in support of the acquisition programs. To do so, Serco will employ a range of specialists, including system engineers, engineers, program management analysts, operations research analysts, mathematical scientists/data scientists, and tactical operations air weapons specialists. While most of the work will be on-site at Naval Air Station Patuxent River, MD, other work sites in the U.S may be available. **In this role** , **you will conduct support in one or more of the following areas:** + Systems Engineering Transformation + Systems Engineering Development and Implementation + Systems Engineering Training and Education + Air Platforms Systems Engineering + Combat Survivability + Metrology + E3 Engineering + System Product Integrity + Administrative Support of Technical Staff **In this role** , **you will conduct support in one or more of the following areas:** + Systems Engineering Transformation + Systems Engineering Development and Implementation + Systems Engineering Training and Education + Air Platforms Systems Engineering + Combat Survivability + Metrology + E3 Engineering + System Product Integrity + Administrative Support of Technical Staff **To be successful in one or more of these roles, you will have:** + An active Secret or Top Secret security clearance (varies by position) -- US Citizenship is required. + Experience in Systems Engineering, Technical Engineering, Data Science, Operations Research, Program Management Support + Degree requirements will vary by position and experience level. + Travel may be required for some positions. If you are ready to take the next step of your career path, apply today! **These positions are contingent upon customer acceptance of the resume.** **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: ******************************************* . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers' critical path of progress by making them smarter, faster and more efficient. Job Summary & Responsibilities * Develops and demonstrates expert proficiency in complex, non-routine maintenance and repair evolutions on various equipment as assigned. Proficiency will include both hardware and software disciplines. * Analyzes issues and problems of high complexity, exercising excellent judgment in finding solutions to problems and issues with equipment. * Analyzes error logs, determines root errors, translates into fishbone analysis. * Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. * Creates service bulletins to disseminate technical information worldwide concerning serious tool-related issues. * Provides written weekly updates pertaining to progress on current projects to Technical Support Manager. * Develops relevant action plans to specific technical issues. * Develops 8D reports for customer communication, works with factory to close analysis. * Works in conjunction with service manager to identify local team's skill-set, gaps, develops and executes training plans. * Proactively provide feedback to the engineering and manufacturing departments concerning tool quality, reliability and service ability issues. * Proactively analyzes install base performance, identifies trends, tool quality issues, reliability and service ability issues communicates factual assessments to factory, makes recommendations for improvements. * Takes ownership of escalations, becomes key point of contact and communicator to customer and factory personnel until problems are resolved, follows through with corrective actions to ensure quality closure of technical issues. * Supports customer installations, upgrades and training upon request. * Works with engineering and team on new system developments. * Demonstrates continuous self-development to gain high level of system(s) technical knowledge. Challenges: * Interacting with customers and field service engineers who speak different languages. * Must be willing to travel 75%, including both domestic and international travel Qualifications Requires a Bachelors degree in electrical, electronic or mechanical engineering, optical engineering, physics or a related field and a minimum of 5 year experience maintaining, installing and/or repairing for lithography tools (steppers, scanners) or comparable high-technology equipment or an equivalent combination of education and experience. A BS degree is preferred Why Join Onto Innovation? At Onto Innovation, we believe your work should matter-and so should your well-being. That's why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we've got you covered. You'll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools-all within a collaborative, inclusive culture where your contributions are valued and recognized. Compensation & Growth * Base Salary Range: $77,840.00 - $116,760.00, offered in good faith and based on experience, location, and qualifications. * Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success. Empowering Every Voice to Shape the Future: Onto Innovation is committed to creating a workplace where every qualified candidate has an equal opportunity to succeed. We evaluate applicants based on skills, experience, and potential - without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. We believe diversity of thought and background drives innovation and strengthens our team. Important Note on Export Compliance For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3).

Battelle delivers when others can't. We conduct research and development, manage national laboratories, design and manufacture products and deliver critical services for our clients-whether they are a multi-national corporation, a small start-up or a government agency. We recognize and appreciate the value and contributions of individuals from a wide range of backgrounds and experiences and welcome all qualified individuals to apply. **Job Summary** The Health Research and Analytics (HRA) business line is seeking a highly motivated, full-time **Community Program and Peer Network Coordinator (CPPNC)** to join our team in support of our government customer, U.S. Special Operations Command. This position will play a critical role in advancing the Preservation of the Forces and Family (POTFF) program, which is dedicated to optimizing and sustaining the mission readiness, longevity, and performance of Special Operations Forces (SOF). Through integrated and holistic human performance initiatives, POTFF strengthens both the Forces and their families, ensuring comprehensive support for those who serve. As a Community Program and Peer Network Coordinator, you will contribute to impactful research and analytics that drive evidence-based decision-making and enhance the effectiveness of these vital programs. This is an exciting opportunity to make a meaningful difference in the lives of SOF personnel and their families while working in a dynamic, mission-driven environment. The Community Program and Peer Network Coordinator is responsible for the comprehensive development, coordination, and evaluation of resiliency-focused programs and services for assigned units and their families, including organizing and overseeing peer support networks and recruiting, vetting, and training peer support counselors in accordance with USSOCOM CPPNC standards. This role collects, analyzes, and reports data from original and secondary sources to identify needs, assess program effectiveness, and support the development of targeted programming for demographic groups and locations, while maintaining extensive knowledge of DoD resources. Additionally, the position serves as a liaison to command leadership, supports family and career transition activities, implements social and psychological programs, and ensures effective communication and emergency response awareness across multiple levels and locations. **Responsibilities** + Responsible for comprehensive and effective coordination, development, and evaluation of programs and services that contribute directly and positively to resiliency of the assigned unit's force and families + Organize and oversee peer support networks for their assigned commands + Recruit active-duty and family member peer support counselors + Ensure participating peer support counselors are vetted and trained according to USSOCOM CPPNC standards + Responsible for collecting and reporting data for the purposes of formative and outcome evaluations of peer support programs and other community-based support programs + Collect original data and data from secondary sources in support of program assessments, including, focus group and/or unit meetings convened by leadership, POTFF Family Resilience Program evaluation results, trend information from POTFF Psychologist, Chaplains, Ombudsmen, or Family Readiness Group (FRG) staff + Support commands at multiple levels and in multiple locations + Identify and document program/service needs and evaluation data + Develop needs-based programming to service specific demographic groups and geographic locations + Maintain an extensive knowledge of DoD resources, such as the Military OneSource, Military Family Life Counselors (MFLC), Personal Financial Counselors (PFC), and Military Crisis Line + Lead and/or assist in the coordination and/or development of official processes, functions and networking opportunities for subpopulation served + Establish, maintain, and report activity of peer counseling networks for supported unit's Service members and family member spouses + Report activity using specified reporting tool and frequency identified by the Social Performance program manager or other POTFF staff as required + Conduct and/or contribute: + Family Orientation, Information, Outreach and Referrals + Pre- and Post-deployment Preparation, Reintegration, and Decompression + Family Relational Enhancement activities + Unit level career transition programs for military members and spouses + Social/Family and Psychological Program implementation to include suicide prevention and cognitive agility training + Maintain awareness of and conduct or contribute to education/communication of installation and/or local community behavioral health and resiliency resources + Assist with development of standard operating procedures and service provision protocols + Serve as Commander's liaison for matters related to community and family support + Communicate on behalf of the Command utilizing a variety of media/social media + Maintain awareness of emergency response protocols **Key Qualifications** + Bachelor's degree in education, human/social services or related field or four years' experience providing social service education, or work/family life consultation or coordination services + At least two years' experience coordinating social service education programs + Prior training or willing to receive specialized training on peer support counseling, community resources and referrals and suicide prevention + Maintain current knowledge of best practices and developments in areas of peer support counseling and suicide prevention, and keep abreast of DoD, Services and community sponsored resources intended to promote the wellbeing of service members and their families + Ability to obtain and maintain a U.S. government security clearance **Benefits: Live an Extraordinary Life** We care about your well-being, not just on the job. Battelle offers comprehensive and competitive benefits to help you live your best life. + **Balance life through a compressed work schedule** : Most of our team follows a flexible, compressed work schedule that allows for every other Friday off-giving you a dedicated day to accomplish things in your personal life without using vacation time. + **Enjoy enhanced work flexibility, including a hybrid arrangement:** You have options for where and when you work. Our Together with Flexibility model allows you to work 60% in-office and 40% remote, with Monday and Tuesday as common in-office days, dependent on team and position needs. + **Take time to recharge** : You get paid time off to support work-life balance and keep motivated. + **Prioritize wellness** : Stay healthy with medical, dental, and vision coverage with wellness incentives and benefits plus a variety of optional supplemental benefits. + **Better together** : Coverage for partners, gender-affirming care and health support, and family formation support. + **Build your financial future** : Build financial stability with an industry-leading 401(k) retirement savings plan. For most employees, we put in 5 percent whether you contribute or not, and match your contributions on top of that. + **Advance your education** : Tuition assistance is available to pursue higher education. **A Work Environment Where You Succeed** For brilliant minds in science, technology, engineering and business operations, Battelle is the place to do the greatest good by solving humanity's most pressing challenges and creating a safer, healthier and more secure world. You will have the opportunity to thrive in a culture that inspires you to: + Apply your talent to challenging and meaningful projects + Receive select funding to pursue ideas in scientific and technological discovery + Partner with world-class experts in a collaborative environment + Nurture and develop the next generation of scientific leaders + Give back to and improve our communities **Vaccinations & Safety Protocols** _Battelle may require employees, based on job duties, work location, and/or its clients' requirements to follow certain safety protocols and to be vaccinated against a variety of viruses, bacteria, and diseases as a condition of employment and continued employment and to provide documentation that they are fully vaccinated. If applicable, Battelle will provide reasonable accommodations based on a qualified disability or medical condition through the Americans with Disabilities Act or the Rehabilitation Act or for a sincerely held religious belief under Title VII of the Civil Rights Act of 1964 (and related state laws)._ _Battelle is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Battelle._ The above statements are intended to describe the nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, activities and skills required of staff members. **No statement herein is intended to imply any authorities to commit Battelle unless special written permission is granted by Battelle's Legal Department.** For more information about our other openings, please visit ************************

Our Mission At Palo Alto Networks, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Your Career As a Channel Systems Engineer covering some of the leading US Service Providers, your role will involve providing leadership, technical expertise, and guidance to partners on their journey towards becoming or further solidifying their position as key Palo Alto Networks partners. You will work as a technical leader with channel partners, providing technical expertise to support the technical sales and implementation of company products and solutions. This role involves collaborating with partners, training them on technical aspects, providing pre-sales technical assistance, and ensuring successful integration and post-sales success. The Channel Systems Engineer will act as a trusted advisor, driving growth by fostering strong relationships with channel partners and ensuring they have the knowledge and tools needed to succeed. We are working to create partner experts for life. Your Impact Serve as the primary technical leader for the designated channel partners Collaborate with focus partners in the territory to develop comprehensive business plans that align to strategic objectives Provide technical pre-sales support to partners, including product presentations, demonstrations and solution architecture design. Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones Plan and drive detailed technical training sessions for partners, ensuring they are proficient in the company's products, solutions, and integration processes Support channel partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams Applies Business and Technical Acumen to design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback Drives results by maintaining detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly Qualifications (Additional Job Description) Your Experience 6+ years of experience in Partner Solution Consulting, pre-sales engineering, or a similar technical role within the technology industry Skilled in at least one of the following Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint or SASE.. Prior experience working with channel is required. Strong understanding of channel sales models and experience working with resellers, distributors, and other channel partners Previous experience selling, implementing, or managing SaaS offerings is strongly preferred Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions is preferred. Prior experience architecting cybersecurity solutions that solve technical challenges and influence business initiatives is preferred. Experience influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role Excellent communication skills, both verbal and written, with the ability to present complex technical information to non-technical audiences Hands-on experience with product installations, configurations, and troubleshooting Ability to work independently and as part of a cross-functional team, managing multiple projects in a fast-paced environment Strong problem-solving skills and a proactive attitude towards resolving issues. Willingness to travel to support partners and attend events as necessary Proven track record of influencing key stakeholders and gaining buy-in for technical solutions Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $198,000.00 - $273,000.00/yr Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

The Technical Support Engineer II (TSE II) drives customer satisfaction through Service Excellence by providing advanced technical support and counsel to remote and onsite Engineers, Clinical Applications Technicians (CATs), TSE I's, and Customers experiencing system performance issues. As the senior technical resource for service-related escalations for GEHC Software and customer hardware, this role leads incident management and customer escalations, delivers expert troubleshooting, and champions quality, productivity, and knowledge-management initiatives. **Job Description** **Key Responsibilities** **Advanced Technical Support & Incident Management** + Provide remote advanced technical support for **GEHC Software** and customer hardware, including coaching customers and field teams on contributing factors (e.g., AV, network, Citrix, Microsoft). + Lead customer escalation meetings; define logical engagement plans and drive timely resolution using appropriate escalation processes. + Apply expert diagnostic methods and remote tools to reduce case resolution cycle time and improve remote TTR (time to repair). **Escalations, Quality & Productivity** + Serve as the senior technical resource for service-related escalations; coordinate corrective action plans with customer and team leadership. + Champion productivity programs and act as a change agent in product serviceability, reliability, quality trend analysis, and new product introduction support. + Identify, lead, and implement process and troubleshooting improvements; manage/support business process enhancements that increase competitiveness and growth. **Knowledge Management & Tools** + Develop, approve, and publish Knowledge Base (KM) content to expand the technical solutions available to Field Engineers and TSEs. + Contribute ideas and participate in workouts and small projects to improve productivity tools and service readiness. + Maintain up-to-date knowledge of **GEHC Software** products, service expertise, and diagnostic tools to sustain "expert" advisory status. **Cross-Functional Collaboration & New Product Support** + Partner with Modality/Service Engineering, Product Engineering, and onsite engineers to drive product quality, serviceability, and formal escalation resolution. + Provide valuable input to new product development and service readiness, including service diagnostic tools, feature enhancements, and product quality. **Training & Mentorship** + Coach and train TSE I's, onsite engineers, and peers to ensure technical and customer skills meet business needs; frequently serve as SME for **GEHC Software** training. + Lead or co-lead project teams in serviceability/reliability improvements, quality trend analysis, productivity program execution, and new product introduction support. **Documentation & Workflow** + Provide timely, complete documentation that meets all process and quality requirements (e.g., CRM case notes, troubleshooting records). + Maintain case workflow and manage backlogs to provide customer-centric support and expedited resolution times. **Customer-Centric Support** + Provide **24x7x365 support** in a fast-paced environment to ensure customer satisfaction and timely resolution of issues. + Willingness to: + Submit to a background investigation, including verification of past employment, criminal history, and educational background. + Take a drug test. + Be legally authorized to work in the United States without restriction. + Work overtime, on-call, weekends, and holidays as required. + Complete vendor credentialing as required. **Qualifications** + Minimum: **5 year as TSE I** or + TSE I requires a minimum of **5 years engineering experience** as FE II and/or FE III, or equivalent external experience. + Proven expertise in repair and maintenance of **GEHC Software and customer hardware** . + Demonstrated capability in incident management, customer escalation leadership, and logical engagement planning. **Technical Skills** + Advanced proficiency with remote diagnostic and troubleshooting tools (e.g., Common Service Desktop, CRM, and other remote support platforms). + Strong working knowledge of: + Networking concepts and protocols + AWS + Citrix, Microsoft ecosystems + Linux/OS, VM/virtualization, Kubernetes, Cloud, Alerting/Monitoring + HL7 and legacy product integrations (as applicable) **Core Competencies** + Expert troubleshooting and analytical skills; able to resolve complex, ambiguous technical issues. + Strong, friendly, and competent communication and facilitation skills with customers and cross-functional teams. + Leadership in change management, quality improvement, and productivity initiatives. + Customer-obsessed mindset with a track record of reducing cycle times and improving TTR. + Strong ability to manage both scheduled and ad-hoc competing priorities + Strong ability to pivot and manage multiple concurrent situations + Proven ability to self-direct and maintain high productivity while adhering to group standards **Work Conditions** + **Remote support position from employee's home office with an adequate work environment for professional customer interactions.** + Participation in on-call rotations to facilitate 24x7x365 customer support. + Fast paced professional environment as part of customer focused critical care support center. **Optional** + **Education:** Bachelor's degree in IT engineering or related field preferred. + **Certifications:** Networking, cloud, or vendor-specific certifications. \#LI-PA1 \#LI-Remote We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $108,000.00-$162,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. **Additional Information** GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. **Relocation Assistance Provided:** No

Job Title: Infrastructure EngineerJob Description As an Infrastructure Engineer, you will be responsible for implementing and supporting a comprehensive lab environment infrastructure. This includes managing firewalls, switches, hosting servers, and both Windows and Linux virtual machines, as well as the Windows Domain. You will be tasked with documenting processes and the details of implementation. Responsibilities * Maintain documentation of processes and configuration of lab infrastructure, including firewalls, switches, hosting servers, Windows and Linux virtual machines, and Windows Domain. * Perform routine maintenance of lab infrastructure. * Identify performance bottlenecks and stability issues. * Recommend and implement process and system improvements. * Test and monitor lab infrastructure. * Collaborate with small teams as part of a larger team to deliver quality applications. Essential Skills * Proficiency in routing, switches, firewalls, Windows, and Linux. * Familiarity with Windows Server, Linux, Cisco, and Juniper network equipment. * Bachelor's Degree in Computer Science, Library Science, or STEM majors, or equivalent experience with a minimum of 2 years. * Good communication and documentation skills. Additional Skills & Qualifications * Experience with CI/CD, MarkDown, vSphere, Hyper-V, Windows Clustering, and SSH servers. * Experience with Windows domain administration, group policies, account administration, and patching (WSUS). * Desire to automate processes and implement routine activities and documentation. * Experience with routing protocols such as OSPF, BGP, STP, and VLAN strategy. * Scripting and automation skills are a plus. Work Environment You will work in a dynamic lab environment featuring four 'cages' with servers, firewalls, and routers/switches. The team is currently consolidating one of these cages into another lab. You will work closely with other sub-teams and utilize CISCO firewalls and switches, Dell switches, and Juniper switches. While experience with Juniper is not mandatory, familiarity with routing protocols and the ability to advise on their use is expected. The position requires a minimum of 2 years of experience. The lab environment provides an opportunity for hands-on configuration and collaboration with various network equipment. Job Type & Location This is a Contract position based out of Wilmington, NC. Pay and Benefits The pay range for this position is $30.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Wilmington,NC. Application Deadline This position is anticipated to close on Feb 6, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Community Support Technicians needed for the Hubert area to work one on one with the Intellectual and Developmental Disabilities population providing Respite services. Technician will provide assistance with daily person needs and habilitative skills. 8 hours a week. 4 hours on Saturday and 4 hours on Sunday with flexibility on the scheduled timeframe. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

The Community Support Team Qualified Professional works as part of a three person team for adults to plan, coordinate and monitor services through the provision of direct and indirect services to eligible persons-served. Community Support Team service recipients must meet medical necessity criteria, per the CST service definition. Persons employed in these positions work together with the team lead to develop the person centered plan. As such, they must be knowledgeable of the adult mental health population, able to plan and engage in activities, provide supportive counseling, and crisis management. This position requires the ability to work in a mutually respectful partnership with persons served and their supports to gain the skills and confidence to address any issues and problems they face. A working knowledge of practical application of the agency Evidenced Based Model as well as Motivational Interviewing is required. They are required to attend and participate in meetings on behalf of the person-served, participate in weekly case consultation meetings with the team, and participate in clinical training events and meetings as required by the Clinical Director and/or Medical Director. PRIMARY JOB RESPONSIBILITIES · Developing and monitoring the implementation of the person-centered plan in a variety of locations such as the recipient's home and other community locations · Monitors services delivery on a regular basis to ensure consistency and continuity with the person-centered plan · Working knowledge of the adult mental health populations · Plan and engage in activities, provide supportive counseling and crisis management · Assist in meeting vocational, housing, and other basic needs · Enters service notes and other required documentation into information management system · Attend and participate in meetings on behalf of the consumer · Participate in weekly supervisory meetings with the team · Participate in clinical training events and any other meetings required QUALIFICATIONS · Bachelor's degree in a human service field and 2 years of experience with the mental health population (with at least 1 of those years of experience with adults) o Human service degrees include: social work, sociology, psychology or other human services OR · A non-human service bachelor's degree may be considered if they have 4 years of experience with the mental health population · Persons with a bachelor's degree in a human service field and 1 year of experience with the mental health population can be considered for an Associates Professional position *Qualified applicant must hold Bachelor's degree to apply* **$3,000 SIGN-ON BONUS Pride in North Carolina, LLC is an Equal Opportunity Employer Benefits: 401(k) Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Pride in North Carolina, LLC (PRIDE) is committed to developing and promoting high quality residential and community services that provide nurturing, caring environments for adults and youth with special needs. This commitment is premised on the belief that all persons, regardless of the nature and extent of their disability, are capable of living, learning, and actively participating in their communities as productive and responsible citizens. Pride furthermore strives to maintain the dignity and worth of individuals and their families by acknowledging and respecting their needs, providing them with a support system, and working with them as equal partners. Within a spirit of collaboration and mutual respect, Pride emphasizes a partnership approach to service delivery, believing this is the most effective means of meeting the diverse treatment needs of the people we serve. Pride strives to serve as an innovative service delivery model to other public and private community agencies by actively enacting these values within the larger community. #IND123

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers' critical path of progress by making them smarter, faster and more efficient. Job Summary & Responsibilities Develops and demonstrates expert proficiency in complex, non-routine maintenance and repair evolutions on various equipment as assigned. Proficiency will include both hardware and software disciplines. Analyzes issues and problems of high complexity, exercising excellent judgment in finding solutions to problems and issues with equipment. Analyzes error logs, determines root errors, translates into fishbone analysis. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Creates service bulletins to disseminate technical information worldwide concerning serious tool-related issues. Provides written weekly updates pertaining to progress on current projects to Technical Support Manager. Develops relevant action plans to specific technical issues. Develops 8D reports for customer communication, works with factory to close analysis. Works in conjunction with service manager to identify local team's skill-set, gaps, develops and executes training plans. Proactively provide feedback to the engineering and manufacturing departments concerning tool quality, reliability and service ability issues. Proactively analyzes install base performance, identifies trends, tool quality issues, reliability and service ability issues communicates factual assessments to factory, makes recommendations for improvements. Takes ownership of escalations, becomes key point of contact and communicator to customer and factory personnel until problems are resolved, follows through with corrective actions to ensure quality closure of technical issues. Supports customer installations, upgrades and training upon request. Works with engineering and team on new system developments. Demonstrates continuous self-development to gain high level of system(s) technical knowledge. Challenges: Interacting with customers and field service engineers who speak different languages. Must be willing to travel 75%, including both domestic and international travel Qualifications Requires a Bachelors degree in electrical, electronic or mechanical engineering, optical engineering, physics or a related field and a minimum of 5 year experience maintaining, installing and/or repairing for lithography tools (steppers, scanners) or comparable high-technology equipment or an equivalent combination of education and experience. A BS degree is preferred Why Join Onto Innovation? At Onto Innovation, we believe your work should matter-and so should your well-being. That's why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we've got you covered. You'll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools-all within a collaborative, inclusive culture where your contributions are valued and recognized. Compensation & Growth • Base Salary Range: $77,840.00 - $116,760.00, offered in good faith and based on experience, location, and qualifications. Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success. Empowering Every Voice to Shape the Future: Onto Innovation is committed to creating a workplace where every qualified candidate has an equal opportunity to succeed. We evaluate applicants based on skills, experience, and potential - without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. We believe diversity of thought and background drives innovation and strengthens our team. Important Note on Export Compliance For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3).

HOAi is the fastest-growing company revolutionizing the community association management industry. Our AI workforce platform integrates machine learning technology to streamline labor-heavy processes, eliminating inefficiencies and driving scalability. With rapid growth in the AI space, we are pushing boundaries to redefine industry standards. HOAi Agents go beyond traditional AI by proactively executing complex, multi-step processes with human-like reasoning-working autonomously, 24/7, across your entire operation. This transformation optimizes labor costs, enables growth without additional hires, and ensures faster, higher-quality service for residents and board members. Overview The Technical Support Engineer at HOAi serves as the critical technical bridge between customers, Forward Deployment Engineers, and the core engineering team. This role exists to absorb and resolve technical escalations, diagnose complex issues before they cascade into customer-visible incidents, and build the knowledge base and tooling that enables scalable, high-quality support. You'll own the full lifecycle of technical issues-from rapid diagnosis through resolution, documentation, and prevention-while protecting engineering team velocity by handling what would otherwise be constant context switches and interruptions. The ideal candidate combines strong debugging skills with excellent communication abilities and an ownership mindset focused on finding, fixing, documenting, and preventing issues. Accountability Key Initiatives * Issue Resolution Ownership: Be the single-threaded owner for customer-reported technical issues, ensuring timely, thorough, and accurate troubleshooting across HOAi's AI automation platform * Diagnosis & Prevention: Quickly diagnose API/integration breaks, data mismatches, and agent performance anomalies before they cascade into customer-visible incidents * Development Protection: Absorb technical escalations from Customer Experience team, freeing Product & Engineering team to focus on roadmap work * Knowledge Base Development: Maintain living documentation (playbooks, runbooks, step-by-step guides) that deflects repeat tickets, enabling self-service * Proactive Monitoring: Implement synthetic checks and environment health dashboards for Voice/Agents to catch failures pre-go-live * Trend Analysis & Product Feedback: Turn support patterns into prioritized bugs and roadmap improvements with quantified impact, clean repros, and logs Success Metrics * Recover of PDE/CX time from interrupts, measured by reduced escalation volume to core engineering * Reduce MTTR for Tier 1 incidents via single-threaded ownership, better repros, and prebuilt playbooks * Improve customer NPS scores through faster resolution times * Measurable reduction in repeat tickets through knowledgebase, tooling and environment guardrails * Meet or exceed established response and resolution SLAs across priority levels * Identify and resolve issues before customer impact, measured by reduced reactive ticket volume Responsibilities Technical Issue Resolution * Troubleshoot C# code using debugger tools to identify and resolve bugs * Debug stored procedures within SQL Server Management Studio (SSMS) and resolve or escalate as appropriate * Investigate complex technical challenges including API failures, integration breaks, webhook issues, and authentication problems * Determine root cause through systematic debugging and diagnostic analysis * Implement fixes for simple issues directly; escalate complex issues with comprehensive context * Validate fixes in staging/test environments before customer deployment Agent Platform Support * Diagnose and resolve issues specific to HOAi's agentic platform including AP/AR automations and homeowner support workflows * Troubleshoot HOAi Voice real-time agent issues including ASR/TTS problems and telephony integration challenges * Understand LLM/agent telemetry basics to identify performance anomalies and quality issues * Debug agent routing logic, context handling, and decision-making problems * Work with ERP integrations and data mapping issues * Monitor agent performance metrics and identify degradation before customer impact Cross-Functional Collaboration * Collaborate closely with Customer Experience, Product and Engineering teams to translate customer pain points into technical solutions * Escalate critical issues with complete context (logs, repros, customer impact) to appropriate teams * Participate in sprint planning to represent support perspective on upcoming releases Process Development & SLA Management * Monitor and improve SLAs for different priority levels and issue types * Create escalation criteria and clear handoff procedures * Track and report on SLA compliance and identify improvement opportunities * Analyze support trends to identify recurring issues and systemic problems * Quantify impact of common issues (frequency, customer count, revenue at risk) * Provide detailed feedback to Product and Engineering with prioritized improvement suggestions * Track bugs from customer report through engineering fix to deployment * Measure effectiveness of product changes in reducing support volume * Identify opportunities for product enhancements that would eliminate entire categories of issues Continuous Improvement * Work within Engineering to automate and simplify support processes * Build internal tools and scripts that accelerate diagnosis and resolution * Identify opportunities to deflect tickets through better product design or documentation * Stay current on platform updates, AI developments, and new HOAi features * Share learnings across the support team to elevate overall technical capability * Participate in engineering team meetings and code reviews when relevant Qualifications Required Experience * 2-4+ years hands-on experience with C#/.NET development and debugging * Writing queries, stored procedures, performance tuning, and data analysis in SSMS * Navigating codebases, using debugger, troubleshooting runtime issues * Using tools for API debugging to test and troubleshoot APIs * Parsing application logs to identify root causes and error patterns * Previous experience owning customer-facing technical issue resolution Preferred Experience * Working with webhooks, auth flows, and data synchronization * Property management software knowledge * Basic understanding of agent systems, prompts, and model behavior * Scripting/automation skills * Understanding of CI/CD, deployment processes, and cloud infrastructure * Following or defining incident response procedures Skills & Competencies * Systematic approach to debugging complex technical issues * Ability to convey technical topics clearly to non-technical audiences * Juggling multiple priorities and working independently * Asking the right questions to get to root cause quickly * Thorough in investigation, documentation, and validation * Understanding customer frustration and maintaining professionalism under pressure * Creating clear, concise documentation that others can actually use * Working effectively across teams with different priorities * Quickly ramping up on new technologies and product features Mindset & Approach * Extreme ownership: Takes full responsibility for outcomes, not just inputs * Customer-focused: Balancing customer urgency with thorough resolution * Data-driven: Makes decisions based on metrics and evidence * Continuous learner: Stays current with evolving technologies and best practices * Quality-focused: Builds systems that are reliable, maintainable, and elegant * Velocity-minded: Balances speed with quality; ships and iterates The HOAi Way * Shoot for Impossible and Make it Happen: Sets audacious goals that others might see as unreachable and breaks them into actionable steps. Relentlessly perseveres through obstacles with resourcefulness and determination, turning ambitious vision into tangible results. * Radical Candor Leads to Humble Excellence: Gives and receives direct, honest feedback with genuine care for others' growth. Stays open-minded on the path to continuous improvement, recognizing that the best outcomes come from carrying no ego. * Hire and Develop the Best Talent: Actively seeks exceptional people who raise the bar and invests deeply in their growth. Creates opportunities for team members to stretch their capabilities, providing coaching and support that helps them reach their full potential. Why You Should Join Our Team * Our eNPS is +68! (Google it, that is great). * Benefits: Medical, Dental, and Vision kick in day one. * Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year). * 401K with Company Match. * Remote Flexible - come to the office when needed. * Great parental leave benefits. * Named on Inc 5000 list of America's Fastest Growing Private Companies. * Named on Inc 5000 Vet 100 Private Companies list multiple years in a row. * Winner of Coastal Entrepreneur Award, Technology Category. * Active employee-led Culture Committee. * Ongoing industry and professional development trainings available to all employees. * Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community. * We're playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We're building something cool and people like it here. We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position. If you are selected for an interview you will receive an e-mail from someone on our recruiting team with *************** email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.