Network administrator jobs in Johnson City, TN

IT Field Services Technicians are professionals responsible for providing on-site technical support, maintenance, and troubleshooting services to clients or organizations. They work directly in the field, addressing IT-related issues and ensuring that computer systems, networks, and technology infrastructure function effectively. Responsibilities On-Site Technical Support: Travel to client locations or within an organization to diagnose and resolve hardware, software, and network-related IT issues. Installation and Configuration: Install, configure, and set up computer systems, servers, peripherals, and software applications at client sites or within the organization. Hardware Maintenance: Perform routine maintenance, inspections, and repairs of computer hardware components, including desktops, laptops, servers, and networking equipment. Software Troubleshooting: Diagnose and resolve software issues, such as operating system errors, application glitches, and driver conflicts, to ensure proper functionality. Operating System Support: Provide support for various operating systems (e.g., Windows, mac OS, Linux) and assist users with software installation and troubleshooting. Network Troubleshooting: Identify and resolve network connectivity issues, including problems with routers, switches, cabling, and wireless networks. Peripheral Support: Troubleshoot and maintain peripheral devices, such as printers, scanners, and monitors, to ensure they function correctly. User Account Management: Assist with user account creation, password resets, and access control, ensuring that users have the necessary permissions and access rights. Data Backup and Recovery: Implement data backup solutions and assist with data recovery in case of data loss or system failures. Security Compliance: Ensure that IT systems and configurations comply with security policies and standards. Address security vulnerabilities and enforce best practices. Documentation: Maintain detailed records of service calls, equipment configurations, and performed tasks. Complete service reports and documentation of findings and resolutions. Inventory Management: Keep track of inventory, spare parts, and IT equipment in the field service vehicle to ensure availability for on-site repairs and replacements. Training: Provide basic user training and guidance to end-users on IT equipment operation, software usage, and best practices. Remote Support: When possible, offer remote technical support to clients or end-users using remote desktop tools or phone support to resolve issues without the need for an on-site visit. Emergency Response: Be available for emergency IT service calls and be prepared to respond promptly to critical IT issues that require immediate attention. Customer Interaction: Communicate effectively with clients or end-users to explain technical issues and solutions in non-technical language. Provide updates on service progress and estimated time of completion. Qualifications Strong technical skills, problem-solving abilities, excellent communication, and a customer-focused mindset are crucial for success in this role. The ability to adapt to different IT environments and technologies is essential for IT Field Techs to provide effective on-site support. Physical Requirements: Prolonged periods sitting at a desk and working on computer. Occasional walking between facilities. Occasional lifting, pushing, pulling up to 15 lbs. Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Rogers & Company, a distinguished public accounting firm based in Tysons Corner, VA, boasts over two decades of experience serving clients across the United States and internationally. Our core emphasis revolves around delivering comprehensive audit, tax compliance, and outsourcing services to associations, charities, and other nonprofit organizations. We are currently seeking an IT Administrator to oversee and manage all the firm's technology needs, including network infrastructure, digital applications, data backups, security measures, and collaboration with external vendors (NTIVA, Intermedia, Cox, CCH, Dell, etc.). This position would provide technical support and troubleshooting to firm personnel, maintain servers and networks, configure workstations, and manage software and communication applications. The IT Administrator should have strong technical knowledge and experience in network administration and technology support, as well as excellent problem-solving and communication skills. IT Administrator Responsibilities: Troubleshoot, support, and resolve IT-related issues for firm employees through onsite and remote presence. Collaborate with third-party IT vendors to address IT-related matters. Configure workstations, including set-up, software installations, domain joining, VPN configuration, and related requirements and ongoing updates. Install, configure, and maintain computer hardware, software, and peripherals. Oversee, maintain, and monitor network performance and security. Install firmware and security updates on endpoints, servers, printers, and related networking equipment when needed. Manage user accounts, access rights, and security settings for domains, emails, and software systems. Perform data backups and secure data according to established procedures. Work with website vendors in making updates and related maintenance. When applicable, install and configure network hardware, such as routers and switches, or coordinate with external vendors. Assist in maintaining communication systems, VoIP, and any related equipment, services, and platforms. Train users on new hardware and software applications. Research and recommend new IT technologies and solutions. Minimum Qualifications (Education, Experience, Certifications): Bachelor's degree in Computer Science or related field, preferred, or Associate's in Computer Science or Networking. Required minimum experience: 3-5 years or more of experience working in IT. Proficient in Windows Server, Windows 10/11, Microsoft Office, MS Exchange, and 365. Basic knowledge of network protocols, such as TCP/IP, DNS, and DHCP. Experience with network hardware, such as routers and switches. Excellent problem-solving and communication skills. Able to work independently and as part of a team. Not required, but helpful, experience with CCH Prosystems software installations and maintenance. This opportunity is located in our Tysons Corner, VA office primarily as an in-office position, with some remote support. If you are an ambitious and dedicated professional, our firm offers an optimal environment for your continued career growth and success. Rogers & Company provides competitive compensation and additional benefits, including: Benefits: Flexible time off (FTO), hybrid work arrangements, and firm holidays. Traditional and Roth 401K plans, with firm matching. Health, dental, and vision insurance. Short and long-term disability, AD&D, and life insurance. Minimum of 40 hours paid continuing professional education. Paid maternity and paternity leave. Annual performance-based bonus compensation. More About Rogers & Company Rogers & Company stands as a premier CPA firm serving tax-exempt organizations, employing a practice model focused on delivering high-quality work and achieving successful client service outcomes. Our client base includes nationally and internationally recognized charities, foundations, and associations, where our professionals collaborate to provide innovative solutions and measurable results. As an independent firm, Rogers & Company is a proud member of Alliott Global Alliance, a network comprising over 200 independent member firms across nearly 100 countries worldwide. Our commitment to diversity is evident in our employment practices, where we provide equal opportunities to all employees and applicants, irrespective of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws. Please note that Rogers & Company does not accept unsolicited candidates, referrals, or resumes from staffing agencies, recruiters, or any other third-party paid services. Referrals, resumes, or candidates submitted to Rogers & Company, its employees, or owners without a pre-existing signed agreement by both parties covering the submission will be considered free of charge and become the property of Rogers & Company.

Join a People-First MSP That Has Been Supporting the DC Metro for 30+ Years If you're looking for a place where your work truly matters , where clients appreciate your impact, and where leadership invests in your growth, this is the opportunity. This established, long-standing Managed Services Provider has been supporting small to mid-sized businesses across the DC metro area for over three decades. Their philosophy is simple: treat clients like partners, eliminate IT headaches before they happen, and build a team of engineers who genuinely love what they do. You'll be joining a tight-knit group of tech professionals who value collaboration, technical curiosity, and doing things the right way. They've built a reputation on proactive support, exceptional customer service, and a culture where your success directly contributes to the success of the business. Expect a stable environment, long-term client relationships, and a company that's been growing steadily year after year. Why You'll Love Working Here 30+ years of proven stability and growth A friendly, supportive culture-no egos, no burnout factory Leadership that listens, invests, and promotes from within Work that makes a difference for real businesses every single day Excellent benefits fully paid by the company This is the type of company where people stick around because they feel valued, trusted, and empowered. Position: IT System Administrator Tier 2.5 - MSP You'll serve as a trusted technical resource for clients throughout Northern VA and DC, providing hands-on support for desktops (Windows/Mac), networking, servers, and cloud environments. If you enjoy variety, solving problems, and working directly with end users in a friendly, relationship-driven MSP-this is a great match. What You'll Be Handling: Microsoft Exchange & Office 365 Windows & mac OS support Firewalls & switching Windows Active Directory Hyper-V & VMware ConnectWise, Kaseya, and related RMM tools Microsoft Azure support Onsite client visits across Northern VA Salary & Benefits Salary: $80,000 - $95,000 Location: Herndon, VA Benefits include: Paid vacation & sick leave Fully company-paid health, dental, and vision insurance Company-paid life, short-term, and long-term disability 401(k) with up to 4% company match Mileage reimbursement

***Please note pursuant to a government contract this position requires a minimum of an Active DoD Secret clearance**** requires U.S Citizenship*** Job Title: Sr. System/VMware Administrator Location: Quantico, VA Duration: Full Time/Direct Hire Pay Rate: $135,000 - $150,000 Summary As the Sr. System/VMware Administrator, this individual will provide systems administration for enterprise VMware vSphere solution and is responsible for maintaining the virtualized environment including all virtual servers and virtual network infrastructure. In this role, the Virtualization Administrator will provide Tier 2 and 3 troubleshooting support, interfacing with the end users and other technical teams from a service support perspective. Responsibilities - Installs, configures, and maintains VMware vSphere, vCenter, Horizon, and other virtualization technologies. - Maintains networks in a Virtual Machine Software (VMware) environment - Analyzes and resolves problems associated with the operating system's servers, hardware, applications, and software - Monitors systems performance and ensures compliance with security standards. Monitors everyday systems, evaluates availability of all server resources, and performs all activities for VMware vSphere software - Assists with configuring and deploying all virtual machines and installs and provides backup to all configuration procedures. Maintains and monitors all patch releases, designs various patch installation strategies, and maintains all systems according to program standards - Troubleshoots ESX issues related to storage, network, and performance issues - Diagnoses and resolves issues related to virtual machines, virtual networks, storage, and other virtualization components - Monitors system health, performance, and resource utilization, identifying and resolving bottlenecks, and optimizing resource allocation - Manages Active Directory group, user and computer objects, the AD Schema - Ensures cyber compliance, auditing, evidence capture and storage activities. Ensuring the security of virtual environments, implementing security best practices, and adhering to compliance requirements - Works with network engineers, security teams, application administrators, and other IT staff to support business needs and address escalated problems - Administrates and troubleshoots basic knowledge of VMWare platforms Windows 2012/ 2019 Server support and troubleshooting - Loads and deploys new servers. - Creates and maintains Windows server images - Works with engineers and projects leads to implementing new systems, policies, standards, and practices - Documents server administration processes and procedures - Creates and maintains documentation related to virtualization environments, including configurations, procedures, and troubleshooting steps - Monitors and tunes systems to achieve optimum performance levels - Stays up to date with the latest virtualization technologies, identifies opportunities for improvement, and implements best practices Required Qualifications and Experience - Active DoD Secret clearance or Top Secret clearance - Active Security+ and VCP certification - 7+ years of recent System experience - Recent VMware experience

** Attention: This position requires an active Top Secret Government security clearance. Please do not apply to this job if you do not currently hold an active TS/SCI clearance, as your submission will automatically be rejected. ** Job Description: Leland Technology is seeking a Windows Engineer with technical expertise, strong business analysis and customer engagement skills in support of an AWS and Azure cloud-based network ecosystem involving Microsoft services. Responsibilities include: Provide systems engineering, orchestration, and administrative support for multiple deployed applications and environments. Support solutions throughout the IT project lifecycle, to include refining requirements, creating design documentation, creating installation instructions and deployment plans, deploying and upgrading virtual machines, providing operations and maintenance, along with troubleshooting support. Strong Active Directory, GPO, CA and WSUS experience. Basic Qualifications: 6+ years of technology and engineering experience Strong Powershell scripting experience is a must Demonstrated ability to engineer solutions in a STIG compliant domain infrastructure Understanding of automation tools such as Ansible, Terraform and DSC Demonstrated experience in an AWS and Azure Desired Skills: Growth mindset, insatiably curious, always learning and welcoming challenges for the opportunity to grow. Customer-centric mindset with demonstrated passion for delivering customer value. Ability to bring innovative technical solution ideas to customer problems. Desire to work in a cooperative environment where one's growth potential is supported by one's abilities and attitude. Advanced Windows Administration or Engineering experience Security Clearance: Must have an active Top Secret with the ability to obtain a TS/SCI Location: %100 on site. Springfield, VA until clearance crossover. After crossover, you can choose either Chantilly, VA or Rosilyn, VA. Hours are flexible, with the ability to work 4 days a week, as long as you get 40 hours per week.

Must Have Technical/Functional Skills Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support, Roles & Responsibilities • Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of Laptop/Desktop/VDI • Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components like MS Office/VPN/Anti-Virus/Skype etc. • Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices • Manage the Security compliance health status of end user workstations • Monitor security patching status and remedy deficiencies proactively • Diagnoses, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from Service Desk team • Adjust configuration options as required to resolve defects identified while performing corrective action on a device • Investigate desktop level incidents and identify root causes to be able to provide solutions. • Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities • Support Windows 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot • L2 Workstations operational support • Monitor and report on User experience. Report on Workstation image deployments and patch compliance metrics Salary Range: $60,000 $70,000 Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Security Bank & Trust Company (SBTC) is a $1.5B community bank with 13 branches located in northern and western Tennessee - all north of I-40 and west of the Tennessee River, from Paris in the northeast to Atoka in the southwest. SBTC has experienced significant growth in recent years and is expanding its technology team to support continued growth. We are seeking a Senior Systems Administrator with broad technical expertise. This position requires a versatile “jack-of-all-trades” professional rather than a deep-siloed specialist. CRITICAL SKILLS •Intermediate to deep Microsoft 365 expertise •Microsoft Server administration •Understanding of cybersecurity principles •Line-of-business systems administration •Working knowledge of switches, firewalls, and configurations •Virtualization experience (VMware, Hyper-V) •Strong interpersonal skills; ability to mentor and cross-train staff •Team player, trustworthy, strong work ethic •Genuine passion for technology HELPFUL SKILLS •Azure or AWS administration •Familiarity with AIX and Linux •IBM iSeries operations and maintenance •Project management experience •Experience with banking technology systems and vendors ESSENTIAL DUTIES •Design, configure, and manage Microsoft 365 environments •Provide project management support for technology initiatives •Assess needs, evaluate solutions, and support technology implementation •Manage vendors: assessments, contracts, risk reviews, and performance monitoring •Partner with business units to improve processes, automate workflows, and identify solutions •Contribute to improving SBTC's overall security posture •Oversee technology service providers and assist in vendor management •Provide systems administration across multiple platforms (Microsoft 365, SharePoint, backup/recovery, core banking systems, loan documentation, image archival, etc.) •Utilize IT management systems (Help Desk, inventory, network monitoring) •Create and maintain detailed documentation (systems, networks, backups, recovery, processes) •Assist in disaster recovery/business continuity planning, testing, and improvements •Develop business requirements and solution analysis documentation •Lead and coordinate troubleshooting efforts with internal staff and vendors •Deploy and support projects, systems, and solutions •Provide general IT support to staff as needed •Perform other duties as assigned COMPETENCIES •Advanced Microsoft product knowledge (Microsoft 365, Active Directory hybrid, Visio, MS Project, Office suite) •Familiarity with diverse technologies: cloud (Azure/AWS), networking, IT security, AI concepts •Experience with Microsoft OS (desktop/server); AIX/Linux familiarity a plus •Ability to work across all organizational levels •Willingness and ability to learn new technologies and business practices SUPERVISORY RESPONSIBILITIES •No immediate direct reports (future growth possible) •Mentor and guide peers and technology staff •Lead project teams to successful completion •Provide input on technology solution selection •Deliver factual updates to peers and management •Assume leadership roles during critical situations as needed REQUIRED EDUCATION & EXPERIENCE •5+ years corporate technology support/management •5+ years Microsoft Windows-based technology administration •3+ years managing technology deployment projects PREFERRED EDUCATION & EXPERIENCE •Degree in engineering, software development, or related technical field •Previous banking/fintech/financial services technology experience •Experience with HTML, PHP, SQL, MS Project, Python, Microsoft 365 •Relevant certifications (Microsoft, VMware, etc.) WORK ENVIRONMENT & PHYSICAL DEMANDS •Primarily based at SBTC branch locations •Hybrid or remote work at bank's discretion •Must be capable of lifting up to 50 lbs. •Ability to bend, stoop, crawl, and travel as required POSITION TYPE & EXPECTED HOURS OF WORK •Full-time, Exempt •Standard hours: Monday-Friday, 8:00 a.m. - 5:00 p.m. •Night/weekend work required for system maintenance, troubleshooting, and projects TRAVEL •Less than 10% (primarily between bank branches) •Occasional extended travel for training or special projects

TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor. SECRET CLEARANCE REQUIRED. We are seeking a highly skilled and experienced Senior Network/Systems Technician to ensure the robust, secure, and continuous operation of critical, multi-classification (Top Secret, SECRET, NATO, Coalition, and UNCLASSIFIED) network infrastructure. This role requires deep technical expertise across systems administration, network security, virtualization, and enterprise applications. Key Responsibilities Enterprise Network Operations (24/7): Provide comprehensive 24x7 operational and maintenance support for all USFF-owned/managed network environments (Top Secret, SECRET, Coalition, and UNCLASSIFIED). Systems Engineering & Deployment: Configure, deploy, and manage new client hardware and software on local networks. Application & Identity Management: Administer, configure, and maintain critical enterprise application servers, including: Single Sign-On (SSO) Identity Management (IdM) Public Key Infrastructure (PKI) Management Cryptographic Log On (CLO) Server Replication, Load Balancing, and Backup/Recovery solutions. Virtual Infrastructure Support: Provide storage support for the Virtual Infrastructure Team, specifically managing NETAPP hardware/software within the Cisco Flexpod configuration. Information Assurance (IA) & Security: Maintain the system, network, and application security posture and integrity. Ensure compliance with current IA policies and CND (Computer Network Defense) requirements. Manage and update Certification & Accreditation (C&A) packages. Client & End-User Support: Provide expert, on-site functional support for application end-users and support personnel, covering application deployment, Active Directory management, data recovery, and client hardware/software support. Security Tool Management: Oversee the operation and maintenance of the DOD's Host Based Security System (HBSS). Required Qualifications Education & Experience: Option 1: BA/BS degree in a related field. Option 2: AA/AS degree in a related field OR Computer Network Administration Certification, plus 4 years of related experience. Option 3 (In lieu of formal education): 8 years of related experience. Technical & Security Requirements: Security Clearance: Must possess an active SECRET clearance (minimum). Certifications: Must possess CompTIA Security+ (SEC+) certification. Operating Systems: Proven experience with Microsoft Windows Server and Desktop operating systems administration. Data Protection: Knowledge of Data Backup and Recovery processes, with specific experience utilizing Cohesity and Veeam software. Virtualization: Hands-on experience with virtualization technologies such as VMware, Cisco HyperFlex, and Flexpod configurations. DOD Security Compliance: Knowledge of Defense Information Systems Agency (DISA) published Security Technical Implementation Guide (STIG) requirements and the implementation/compliance process. Experience with DISA DOD Group Policy Object (GPO) implementation. CND: Comprehensive knowledge of CND compliance requirements for managed networks and systems. TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less. TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. For more information on TECHEAD please visit **************** No second parties will be accepted.

Must be located in western Kentucky - Senior Network Engineer (Level 2-3 Generalist) Western KY (Paducah/Calvert City) | Hybrid field + remote | Outcome-based & flexible SmartPath Technologies is hiring a sharp, steady IT engineer to help us scale standards and service. We're in rural Western Kentucky with a national client base. If you want work that matters and room to lead, keep reading. This is not a “hide in a closet and crank tickets” role. It's for someone who can handle real-world complexity without drama. You'll be trusted with things like: • Setting technical standards across clients (networks, identity, security). • Leading response when M365 gets noisy-breach, outage, weirdness. • Owning L2/L3 tickets end-to-end and leaving nothing half-done. • Turning fixes into repeatable SOPs and mentoring others up. We're a fit if you're the kind of person who: • Finishes the job even when it's messy. • Stays calm when pressure goes up. • Thinks in systems, not guesswork. • Wants a future lane into service leadership. Backgrounds that translate well: MSP, multi-site SMB, industrial/plant IT, automation-adjacent, healthcare/municipal, or any environment where uptime and judgment mattered. Comp is competitive for this region; flexibility, autonomy, and ownership are real here. To apply: message me with 1. the most complex environment you've owned, and 2. a pressure situation you led start-to-finish. If that's you, let's talk.

About you: The ideal candidate will have a minimum of 3+ years of Network Operations Center or comparable technology experience, preferably with a Bachelor's or Master's degree in a related field. Vendor certifications and/or experience may be considered as an alternative to the degrees. This position is on-site at our Ashburn, Virginia location and cannot be done remotely. The successful candidate will also have: Cisco Certified Network Associate (Compulsory), CCNP, CCIE etc. Hands on configuring and troubleshooting experience on router, switches / firewalls / multiplexer/ networking devices A solid understanding of the OSI or TCP/IP model A good understanding of, and experience with, most of the following network technologies: 802.1q, HSRP, OSPF, BGP, NAT, ACLs, IPSEC, and SNMP. Knowledge of MPLS, LDP, and VRFs strongly desired Excellent cross-team collaboration, technical skills, and clear communications are required Experience / knowledge on monitoring tools like SolarWinds, WhatsUp Gold etc. Good knowledge on SolarWinds tools NCM and NPM is a plus Flexibility to work on 24*7 environment The primary roles and responsibilities you'll have in this position: Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and coordination with partners on network optimization. Undertake data network fault investigations in network environments using information from multiple sources. Secure network systems by establishing and enforcing policies, defining and monitoring access To handle activation/installation/upgrade calls Provide remote troubleshooting and fault finding assistance and guidance if issues occur upon initial installation. Coordinate with vendors and update customer regarding network maintenances. Speak to customers via email and phone for requirements capture/update. Properly update notes to customer within given timeline. Proper coordination with vendors to resolve the issue, also, to initiate escalations as per the published Vendor SLAs and internal policies. Coordinate with vendor Service Managers proactively to maintain the network stability. The successful candidate will be able to understand and drive solid requirements and then use those to deploy, configure, test, and activate networks. Monitor customer network and coordinate proactively with customer and vendor to troubleshoot the issue(s). To prepare reports daily / monthly / quarterly and otherwise as required. Monitor video circuits on Nimbra Vision monitoring tool.

IT Support Specialist - Award-Winning Nationwide Consulting Firm About the Company We are an award-winning, nationwide Management Consulting firm with more than 20 years of proven success. Recognized multiple times as one of the best places to work, we pride ourselves on fostering a collaborative, innovative, and people-first culture. Due to continued growth, we are seeking a skilled IT Support Specialist to join our IT Operations team. This role is fully onsite, supporting employees in person five days per week. About the Role The IT Support Specialist is responsible for providing high-quality technical support, maintaining end-user systems, and ensuring smooth day-to-day IT operations across hardware, software, and communication platforms. The ideal candidate is technically strong, solutions-oriented, and passionate about delivering an exceptional user experience. Responsibilities End-User Support Provide Tier 1 and Tier 2 help desk support via phone, email, and ticketing system. Troubleshoot and resolve issues across Windows, mac OS, iOS, and Android environments. Document incidents and resolutions clearly within the support system. Manage, maintain, and continuously improve the help desk workflow. Systems & Applications Administer and support key business applications including Google Workspace, Zoom, Slack, Microsoft Office, JAMF, ManageEngine, Jira, and Okta. Perform laptop builds, upgrades, repairs, and replacements. Configure and support mobile devices (iPhone & Android). Assist with AV system setup and troubleshooting. Employee Lifecycle (Onboarding & Offboarding) Set up accounts, provision hardware, and lead IT orientation during new-hire onboarding. Properly offboard users, disable accounts, reclaim assets, and ensure secure data handling. Maintain accurate onboarding/offboarding documentation in line with security policies. Infrastructure & Process Improvement Assist with software and hardware installation, configuration, and upgrades. Maintain IT documentation, policies, and procedures. Support procurement, tracking, and lifecycle management of IT assets. Collaborate with the IT team to enhance processes and service quality. Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent experience. 3+ years of IT support experience in a professional environment. Strong proficiency with Windows OS, mac OS, iOS, and Android. Experience administering Google Workspace, Zoom, Slack, Jira, Okta, and Microsoft Office. Familiarity with JAMF, ManageEngine, or other device-management/security tools is a plus. Experience with AV systems (Zoom) preferred. Solid understanding of wired and wireless networking concepts. Excellent communication skills and a customer-first mindset. Relevant certifications (CompTIA A+, Google, etc.) are an asset. Eagerness to learn, grow, and contribute. Why Join Us You'll be part of a collaborative IT team in a highly respected consulting organization that values learning, problem-solving, and career development. This role offers the opportunity to support employees across multiple business units, ensuring they have the tools and technology needed to perform at their best.

** This is a full-time in the office position located in MEMPHIS, TN. Please do not apply if not in Memphis. No remote. ** This is a very "high level" engineer position, not a growth or step up position. Looking for fully qualified, elite, top tier engineers that can hit the ground running. Please don't apply if don't meet qualifications. Ø Are you seeking an exceptional company that truly values its employees and fosters a vibrant culture? Ø Do you possess a passion for technical troubleshooting and problem-solving? Ø Are you eager to collaborate with a team of passionate and knowledgeable IT experts? Ø Do you thrive on providing outstanding support and communication to others? Look no further! Join us at PCS Managed Services, LLC, a leading Managed IT services provider in the Memphis and Mid-South area and experience an unparalleled work environment as a Tier 3 IT Systems Engineer. Key Responsibilities and Opportunities: As an integral member of our team, the IT Systems Engineer plays a pivotal role in managing our clients' IT environments, ensuring their success and satisfaction. As part of our robust team, you'll collaborate closely to provide expert solutions, including comprehensive network/system architecture, project management and implementation, Virtual CIO (VCIO) support for IT budgeting and business growth, and final escalation assistance for Tier 1 & 2 to diagnose, resolve, and document escalated support tickets. Additionally, you will handle onsite work such as dispatched escalated support, equipment installation and implementation, and project assignments. You'll have the chance to identify and develop innovative solutions and processes, making a direct positive impact on our customers. We strive for proactive measures to minimize reactive issues, allowing our customers to focus on their core business priorities. This position is our highest technical level, the end all be all! Must have the confidence to take on any issue or task and the skills to back it up! Desired Skills and Qualifications: A minimum of 8 years' experience as an IT Systems Administrator or Engineer (L2 or higher). Demonstrated ability to effectively troubleshoot IT issues and see them through to resolution. Excellent written and verbal communication skills, fostering collaboration with team members and customers. A passion for continuous learning and a commitment to expanding your skill set. Exceptional multitasking abilities, capable of managing multiple priorities and projects simultaneously. High volume environment. Strong project management skills, from initiation and setting milestones to timeline accountability and successful completion. Self-motivated, detail-oriented, and organized, with a proactive mindset. Take ownership and accountability for escalation tickets and assigned projects. Thrive in high-pressure environments. Aptitude to solve problems and provide solutions. Top level role that is the last line of escalation. Must have very high level of knowledge, experience and troubleshooting skill. Additional Expectations: Willingness to do night and weekend shifts as part of our on-call rotation and scheduled afterhours work. Ability to work closely with Level 1/2 technicians on escalated tickets and provide training and feedback for improvement. Capability to manage Level 2 resources for new client onboarding projects and larger initiatives. Required Technical Expertise: Extensive knowledge and competency in all Microsoft Workstation Operating Systems and Applications. Proficiency in managing Microsoft Server Operating Systems and Networks. Expertise in managing and implementing firewalls, layer 2/3 switches, access points, and other networking devices. Expert knowledge in firewall configuration and troubleshooting. Multi-vendor experience. Thorough understanding of layer 2 and layer 3 networking, including a solid grasp of the OSI model. Administration and configuration of Microsoft Office 365 email, applications, InTune, and Azure AD. Advanced knowledge of Azure AD, SharePoint, MDM, and MFA. Comprehensive understanding of Microsoft Active Directory and Group Policy. Experience working with computer peripherals, such as printers and scanners. Strong hardware, software, and network troubleshooting skills. Ability to perform onsite installations of IT equipment. Ability to architect solutions and implementation plans for customer needs. Advanced knowledge of VPN technologies, including configuration, support, and troubleshooting. Advanced understanding of DHCP and DNS configuration and management. Exceptional troubleshooting skills to identify and solve complex escalated issues. Virtual Environment Management proficiency (VMWare, Hyper-V, Hyper-Converged). Cybersecurity solutions implementation (EDR, SOC, IAM, SASE, CASB, ZeroTrust, Vul.Scan, etc.). Cyber event investigation and remediation. Preferred Skills: Previous experience with Managed Service Providers (MSP). Familiarity with PSA and RMM tools, such as ConnectWise, Autotask, and Kaseya. Certifications: A+, Net+, Sec+, MCP, MCSA, MCSE, Microsoft 365. Continued education: Associate or Bachelor's degree in MIS or Computer Science. Company Benefits: This is a full-time salaried position that offers an excellent benefits package, including: Health, Dental, and Vision Insurance. 401K retirement plan. Life Insurance. Paid Time Off (PTO). 9 paid holidays. Professional development assistance, training, and certifications. Ready to Join the PCS-MS Team? At PCS Managed Services, we are always seeking passionate and driven individuals who possess a problem-solving mindset and prioritize customer satisfaction. Our team members are leaders and effective communicators, individuals who take their work seriously while maintaining a positive and light-hearted approach. We value strong relationships and executing tasks the right way. If this resonates with you, we look forward to hearing from you soon and welcoming you to our exceptional team! Interested applicants should submit their resume to ***************. No recruiters, please.

VDOT is seeking an AI Engineer IV to implement, maintain, and manage cloud infrastructure for AI in Azure, as well as configure/maintain monitoring, IaC, and CI/CD for these resources. **local candidates strongly preferred **candidate must be able to come to Mechanicsville, VA to pick up laptop Requirements: Experience providing guidance on the implementation of AI resources in Azure, and experience implementing, maintaining, and monitoring those resources. Experience performing regular patching and updates to ensure system security and stability. Experience overseeing backup operations and recovery processes in mission-critical environments. Experience planning & executing cloud migrations, and moving workloads from on-premises to the cloud. Comfortable working in an environment that utilizes multiple frameworks/technologies, including .NET, Java, SQL, Oracle, Microsoft Dynamics, and more. Experience providing support and troubleshooting issues for production applications. Experience working with security tools such as Tenable to manage vulnerability remediation, etc. Experience with tools like SCCM & SCOM for automated patch management & deployment. Experience crafting disaster recovery (DR) plans to ensure minimal downtime and prevent data loss. Strong networking knowledge - including understanding OSI layer functionality and network protocols. Nice-to-haves:Microsoft-focused certifications, such as: Azure Administrator Associate, Azure Solutions Architect, Azure AI Engineer Associate, etc. Networking-focused certifications, such as: Network+, CCNA, etc. Required Skillset:- Guidance and hands-on delivery for implementing, operating, and monitoring AI resources on Azure - 3 years Designing, implementing, monitoring, and sustaining Azure cloud environments - 8 years Performing routine patching and upgrades to maintain security, compliance, and stability - 10 years Managing backup strategies and leading recovery operations in mission-critical setups - 10 years Planning and executing cloud migrations, including moving workloads from on-prem to Azure - 10 years Providing production support and troubleshooting for live enterprise applications - 10 years Using SCCM and SCOM for automated patch management, monitoring, and deployment - 10 years

We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability. Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through. Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability. Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles. Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Strong communication skills and ability to interact with end-users at all levels. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.

AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Position Overview: As part of the Site Technology Servicing team, we provide onsite IT technical support within our scope, which includes all users and onsite hardware support. Performs activities associated with installing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, iPhone, iPad, standard software, at customer sites, Infrastructure Managed Services (IMS) environments and/or depot locations, and may be directed by Help Desk, Service Desk or script using standard methods, techniques and tools. Assignments range in complexity from basic troubleshooting and repair to more difficult device repair. Position: IT Support Engineer EUC L2 Location: Memphis, Tennessee, United States (Onsite) Position type: Full-Time Key Responsibilities: Provide technical support as point of contact for IT for the site. End-user desktop, laptops, office IT with smart hand support for network and servers. Installation support for various software on end user systems and servers when required New users onboarding preparing IT assets and tools. Offboarding support, collecting IT assets and sanitizing IT assets and keep in stock. Executive / VIP support. Coordination and remote hand support to backend team for Network & server smart hand support. IP phone, Video conference support, Level 1 Multifunction Printers support. Configuring, deploying, and troubleshooting enterprise and personal desktop and laptop computers, personal productivity devices, and business applications. Supporting midrange servers. Supporting network devices such as switches, routers, Wireless Aps with the help of backend team. Handing tickets on ServiceNow or similar ticketing system. Troubleshooting VPN. Application-support with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and SharePoint. Troubleshooting MS Windows 10. Troubleshooting MS Office 365 issues for end-users. Office IT Asset Management. Coordinate external vendors when engaged for support. Work independently and coordinate inhouse IT projects. Engineer should manage most of their time around activities involving BAUs - SLAs, CSAT, Response Time to Client, Average Resolution time, Open incident backlog and maintaining SOP's and Runbooks for global team use. Should provide technical guidance to Site Tech, prioritization on workload and resource capacity planning Should be leading the project support team. Asset / stock management / E-Waste, Site Tech Onboarding / Training / Process alignment / Documentation , Onsite Training / User Education , Vendor Co-ordination. Required Skills & Qualifications: 4+ years' experience in IT support demonstrating increasing levels of responsibility and technical expertise in a corporate enterprise environment. In-depth knowledge of Microsoft Windows 7 and Windows 10 operating systems and their related remote access. Knowledge & experience with ServiceNow or similar ticketing system. Understanding of Active Directory. Familiarity with Microsoft server technologies and their associated user management tools, including Active Directory, Office 365, SharePoint, File, Print, DHCP, and DNS. Self-disciplined and highly motivated. Good decision-making skills Should be able to prioritize workload based on SLA's and user impact. Why AVASO Technology? Join a dynamic and innovative team with a global presence. Opportunities for career growth and continuous learning. Competitive salary and benefits package. Work with cutting-edge technologies to shape the future of IT solutions. AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need. How to Apply: Ready to take your career to the next level? Apply now by clicking the "Easy Apply" button or send your resume to *************************. (Please do mention the Location you're applying for)

5 days in the office in Sandston, VA Two positions available Shift #1: Working hours: Working Hours: 3pm-1:30am Days: Sunday-Wednesday Shift #2 Working Hours: 7am-3:30pm Days: Tuesday-Saturday Roles and Responsibilities Collaborate directly with vendors and suppliers (QTS, Digital Realty, Data Bank) to coordinate power and cabling needs, as well as define and procure copper and fiber materials. Partner with internal network and deployment teams to fulfill connectivity requirements. Perform full cabinet deployments, including installation, maintenance, and support of data center infrastructure-structured cabling, servers, and networking hardware. Handle the removal of decommissioned assets and perform cable cleanup to maintain optimal organization. Manage and update asset inventory within the asset management database. Ensure adherence to established cabling, labeling, and data center standards. Serve in a design and engineering capacity on the data center facilities team, contributing to data center layout and infrastructure planning. Perform design, troubleshooting (break-fix), and implementation for structured fiber trunk cabling systems. Required Technical Skills Proven experience installing, removing, and maintaining servers, cabling, and networking equipment. Strong understanding of fiber optic technologies and structured cabling systems, including testing and remediation. Ability to logically diagnose and resolve hardware failures and Layer 1 connectivity issues. Working knowledge of data center rack power distribution and connectivity requirements. Familiarity with day-to-day operations and support of enterprise data centers. Excellent communication, problem-solving, and analytical skills. Quick learner with the ability to adapt to evolving technologies. Physically able to lift and move equipment up to approximately 50 lbs. Preferred (Flex) Skills Proficiency with Microsoft Office tools (Excel, Word, Outlook). Experience using ticketing systems such as Jira or ServiceNow. Familiarity with data center infrastructure management tools (DCIM, CMDB). Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at: ********************************

Our client is a highly respected Managed Service Provider (MSP) known for empowering IT professionals to excel. With a strong foundation in modern technology and a proactive, solutions-driven approach, they foster an environment where motivated individuals can thrive. The company deeply values its team and invests in ongoing professional growth and development. Role Overview They are seeking a Systems Engineer who will play a key role in building and maintaining high-performance network systems for a diverse client base. In this role, you'll design and implement innovative technical solutions while providing expert support and maintenance. You'll be an essential contributor to ensuring reliable, seamless technology operations-all within a well-established framework of proven best practices. Key Responsibilities: Plan and support client network and computing infrastructure. Perform administration of servers and virtual server clusters. Install, configure, and maintain network hardware, systems, services, equipment, and devices. Monitor and apply performance-enhancing changes to network architectures. Monitor and maintain network security systems and technologies. Administer software and network security. Maintain user account, permission, email, and threat management methodologies. Manage system back-up and restore protocols. Document network problems and resolutions for future reference. Create and maintain documentation for all aspects of hardware, networks, and systems including key standards and processes. Travel to and from client work sites as needed with personal vehicle. Work on-call after hours support rotation as needed. Be available after hours/weekends for project work as needed. Monitor queue and cover support extension and remote tickets as needed. Qualifications: Bachelor's Degree in Computer Science or Information Technology preferred. Minimum 3-5 years of network administration, design, and execution experience. Minimum 1-2 years of IT management-related experience. 1-2 years of prior experience and the demonstrated ability to be successful in a client-focused environment. Experience with Windows, Apple OS, HP/Aruba, Cisco Systems, and SonicWall. Experience in network infrastructure including switches, routers, cabling, racks, firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VPN, Terminal Services, VolP, and QoS. Web development knowledge. Experience with Azure and AWS. Experience in VMWare virtualization and Active Directory. Understanding of in-house systems architecture and cloud-based architectures required. Excellent communication skills with the ability to write reports, business correspondence, and procedure manuals, as well as providing clear communications via email and in person to clients and business associates. Strong project management skills. Ability to problem-solve and troubleshoot. Thrives in a fast-paced, entrepreneurial setting and excels when working both independently and as part of a team. Ability to accurately track timekeeping. If you are interested in joining an organization that offers growth, challenge and an opportunity to work in a variety of industries, please send your resume for immediate consideration.

Job DescriptionCaregiver Needed: Support for an Adult Client - Kingsport, TN Pay Rate: $16/hour Schedule: Monday, Wednesday, Friday | 9:00 AM to 1:00 PM (or 9:30 AM to 1:30 PM) We're looking for a dedicated and caring caregiver to provide long-term companion care for a female client in Kingsport, TN. The ideal caregiver will offer consistent support, empathy, and reliability to help maintain the client's comfort and independence. Client Overview: Clear-minded and enjoys meaningful conversation and companionship Wheelchair-bound; requires assistance with transfers and mobility support Assistance needed with feeding and occasional transportation for doctor's appointments and short outings May need caregiver to accompany during vacations for continued support Qualifications Minimum 1 year of caregiving experience (professional or personal) with total-care or mobility-limited clients Physically capable of performing safe transfers and hands-on care CPR/First Aid certification required Reliable transportation and proof of insurance Must pass a background check Dependable, patient, and compassionate communicator If you're compassionate, dependable, and committed to providing respectful and supportive care, we'd love to hear from you. Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Get started today and make a meaningful impact in your community! Learn more about Herewith at *****************************

Job Description BrightRidge Job Opening: IT Systems Engineer Classification: Full-Time, Exempt BrightRidge, a leading provider of electric power and fiber broadband services in Northeast Tennessee, is seeking a highly skilled and motivated IT Systems Engineer to join our team. This position is critical to maintaining the reliability, security, and performance of our core enterprise infrastructure, spanning networking, virtualization, storage, and cloud services across multiple sites. Key Responsibilities The IT Systems Engineer will be responsible for the management, configuration, and maintenance of our essential IT infrastructure, including: Network Management: Managing and maintaining LAN/WAN hardware, network segments, Internet, and intranet infrastructure. Virtualization & Hyperconvergence: Administering multi-site VMware ESXi virtualization and hyperconverged infrastructure solutions (e.g., HPE SimpliVity) for both Linux and Windows servers. Routing & Switching: Configuring and maintaining internal and external network routing (IPv4/IPv6) utilizing advanced protocols like BGP and OSPF. Data Protection: Overseeing multi-site and cloud-based backups and disaster recovery operations for servers and data stores. Security Operations: Implementing and managing firewall protection, intrusion detection/prevention, VPNs, and secure remote access. Fiber Network Support: Supporting a fiber-optic wide-area Ethernet network connecting multiple corporate sites. Performance & Reliability: Monitoring and optimizing network reliability, bandwidth, and security. End-User Computing: Supporting Virtual Desktop Infrastructure (VDI) environments and cloud-hosted Exchange email systems. Documentation: Maintaining detailed documentation of systems, configurations, processes, and procedures. Required Knowledge and Skills Candidates must demonstrate proficiency and experience in the following areas: Operating Systems: Proficiency in Linux (Red Hat/CentOS/Ubuntu) and Windows Server administration. Advanced Networking: Strong understanding of OSI Layer 2 and 3 networking, VLAN management (802.1Q), and subnetting (IPv4/IPv6). Virtualization: Extensive experience managing VMware virtualization and hyperconverged infrastructure (e.g., HPE SimpliVity, Nutanix). Monitoring & Logging: Experience with network monitoring, performance tuning, and SIEM/logging tools. Soft Skills: Excellent problem-solving, communication, and documentation skills. Mindset: A strong focus on security, reliability, and customer service. Education and Experience Experience: 5 years of experience maintaining a LAN/WAN environment. Education: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. Cloud: Familiarity with cloud infrastructure (Azure, AWS, or Google Cloud) and hybrid environments. Certifications: VMware VCP, Cisco CCNA/CCNP, or relevant security certifications are a plus. Why Join BrightRidge? Be a part of a vital organization serving the Northeast Tennessee community. At BrightRidge, your expertise will directly impact the reliability and security of essential services. We offer competitive pay, comprehensive benefits, and a stable, collaborative work environment in the beautiful Appalachian Highlands. Job Posted by ApplicantPro