Network administrator jobs in Lenexa, KS

The Stowers Institute Scientific Data group is seeking a scientific software administrator. The candidate will support computational approaches to world class biological research enabling our understanding of the diverse mechanisms of life and their impact on human health. Responsibilities include installation and testing of cutting-edge software and management of the scientific computational cluster in coordination with the Stowers IT sysadmin group. Experience with scheduled cluster computing is required. Successful candidates will also have strong communication skills including the ability to assist graduate students and post-docs from multidisciplinary life sciences backgrounds. Experience with the following applications is required: Linux/Bash scripting skills Cluster computing scheduling and administration (preferably via slurm) Software container creation/troubleshooting (preferably with singularity) Python and/or R scripting skills GPU/CUDA software installation Qualifications: Candidates should have a minimum bachelors degree in a computationally heavy scientific discipline or applied computer science plus 2-3 years of experience with computational cluster workflows. This is an on-site only position. To Apply Submit the requested documents to ******************* or to Administration Department, Stowers Institute for Medical Research, 1000 E. 50th Street, Kansas City, MO 64110. Requested Documents Current Resume Cover Letter

Lead Workday Application Administrator Compensation: $ 75,000 - $110,000 annually, depending on experience Inceed has partnered with a great company to help find a skilled Lead Workday Application Administrator to join their team! Join a thriving community and a forward-thinking company as an Enterprise Systems Analyst. This role is pivotal in managing the Enterprise Resource Planning System, ensuring its stability and efficiency. As the current Systems Analyst transitions to another department, this opportunity opens up for you to step in, lead, and innovate. Work in a vibrant city known for its quality of life and cultural richness, contributing to a team that values growth and technical excellence. Key Responsibilities & Duties: Manage the Enterprise Resource Planning System Plan, design, develop, and deploy enterprise information systems Oversee ticketing system and provide recommendations Provide coaching and guidance to admins and analysts Analyze and optimize networked software and systems Support core organizational functions Identify trends and provide configuration recommendations Mentor and guide team members Required Qualifications & Experience: Bachelor's degree in a related field Five years' experience with enterprise applications Two years' technical support for ERP applications Valid state driver's license Extensive knowledge of enterprise applications Skills in IT project management Nice to Have Skills & Experience: 3-5 years' experience with Workday Experience with Workday modules like HCM, Finance, Payroll Experience with Workday integrations and reporting Ability to mentor and coach team members Perks & Benefits: This opportunity includes a comprehensive and competitive benefits package-details will be shared during later stages of the hiring process. Other Information: The company has a strong appreciation for arts, culture, and entertainment Located in a city with award-winning schools and national accreditations Enjoy the amenities of a large city with a small-town feel If you are interested in learning more about the Lead Workday Application Administrator opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Join Our Team as a Network Administrator IT Specialist - Overland Park, KS Are you a proactive IT professional with a passion for networking and a keen eye for detail? We are seeking a dynamic Network Administrator IT Specialist to support, maintain, and optimize network infrastructures in a fast-paced environment. This pivotal role ensures seamless connectivity, security awareness and reliable access across both cloud and on-premises environments, making a real impact on our organization's technology landscape. What You'll Do: Configure, monitor, and maintain Cisco Meraki firewalls, switches, and wireless access points to ensure secure and efficient network operations. Manage Azure virtual networks, subnets, and support network security groups to support our cloud infrastructure. Support and troubleshoot site-to-site and client VPN connections, ensuring secure remote access. Implement and support Conditional Access policies within Microsoft Entra ID for enhanced security. Configure and troubleshoot authentication systems including RADIUS, LDAP, SAML, and MFA. Maintain firewall rules and network segmentation to uphold security best practices. Provide Tier 1 and Tier 2 support for network-related and general IT issues. Diagnose and resolve connectivity challenges related to VPN, DNS, DHCP, VLANs, multicast traffic, and overall network performance. Troubleshoot hardware and software issues on desktops, laptops, and mobile devices. Assist with basic network cabling tasks, including patching and testing, and coordinate physical network upgrades with vendors. Maintain comprehensive documentation of network configurations, IP schemas, and access policies. Collaborate effectively with internal teams and external vendors on IT projects and support escalations. What We're Looking For: Associate or Bachelor's degree in Information Technology, Networking, or a related field, or equivalent hands-on experience. 2+ years of experience supporting networks, with demonstrated expertise in Cisco Meraki environments. Certifications such as CompTIA Network+ or Cisco Meraki certifications are a plus. Technical Skills: Hands-on experience with Cisco Meraki dashboard and hardware. Proficiency in Azure virtual networks, VPN gateways, and network security groups. Knowledge of authentication systems including RADIUS, LDAP, SAML, MFA, and Conditional Access. Strong understanding of TCP/IP, DNS, DHCP, VLANs, and routing protocols. Basic scripting skills (PowerShell, Bash) are advantageous. Soft Skills: Excellent analytical and troubleshooting abilities. Effective communicator with strong interpersonal skills. Self-motivated, able to work independently, and prioritize tasks efficiently. Detail-oriented with a collaborative approach to problem-solving. Other Requirements: Willingness to support physical network infrastructure and coordinate with vendors on cabling and hardware projects. Relevant certifications are preferred but not mandatory. If you're ready to leverage your networking expertise in a challenging and rewarding role, apply now to become a vital part of our IT team and help drive our organization's connectivity and security forward! On-site full-time. Contract-to-hire

Our Company: With offices in Pennsylvania, U.S., Dublin, Ireland and Singapore, Island Networks is an innovative IT Services company that provides cloud and converged IT infrastructure solutions to large enterprises globally. Since its inception in 2012 Island Networks has built a world class team of professionals along with a customer base of blue-chip global organizations and in recent years the company has experienced rapid growth, particularly in the pharmaceutical and high-tech vertical industry sectors. The culture in Island Networks is one where attitude and ability is favored over experience. The Opportunity: We are seeking to recruit a highly motivated professional to join our team, and work at our client's site in Lenexa, KS. Job Description & Duties: Provide technical support onsite to ICON Applications and Systems in accordance with ICON SOPs\WPs\BPs and appropriate project specifications. Perform administration and maintenance of business applications. It is important to have the ability to grasp understanding of our critical Laboratory Information Management Systems (LIMS) and how they impact the business and our clients and patients. These applications are typically validated apps that adhere to strict controls such as regulatory compliance and they are subject to audits both internally and externally. They are custom apps for our industry and not standard off the shelf apps so it is important that the individual can learn these concepts quickly. Change Management: Attend Change Management meetings and ensure that any changes planned such as patching, network upgrades, new policies do not impact the availability of systems Any changes planned for applications / systems should be discussed with the IT Management team and also the business to ensure disruptions to the business are prevented. Monitor the availability and performance of supported applications. Review system and application logs. Lead periodic maintenance activities for the site related to application and OS patching activities. Work under instruction and liaise with the IT Department Early Phase Development teams (based out of the EU) to ensure that any IT activities do not impact negatively the business. Resolve incidents and service requests. Ensure all tickets are captured in our Helpdesk System. Liaise with Application Vendors as required with the understanding that any suggested changes by the vendor must adhere to our strict controls around change management in order to ensure continued validation. Perform release management activities as it relates to coordinating the review and scheduling of application releases implementing, configuring, and testing new product versions with end users. Provide audit support on privileged user access reviews, audit queries and other compliance activities. Perform problem management analysis and activities. Triage issues and escalate it to other internal IT groups and IT Development teams as needed. Manage proper system documentation and regularly review and maintain the IT knowledge base to improve overall customer experience. Configure, Monitor and address application related and job failure alerts on time. Work on projects assigned by the IT Manager / IT Director. Important: This role is required to be onsite 5 days a week. It is not a remote job. Soft Skills: Experience in a similar role preferably in medium-to-large scale global organization related to application support. Familiarity with a health care setting or the pharma industry would be beneficial. A working knowledge of the system development life cycle and general application support standards. Good understanding of the IT service management processes - Incident, Request, Problem, Change. Excellent organizational and written skills and the ability to interact with staff at all levels in our organization are essential. Work independently or as integral part of an effective and highly skilled team. Project Management Skills. Ability to grasp new concepts quickly in particular around audit, compliance and validation of systems. Technical Skills: Understand networking concepts. Has experience with patching, IP management, DHCP, DNS, switches. Active Directory / Group Policies. Windows Server & Linux administration. Any technology certifications or experience related to Enterprise applications\ Database\ OS\Programming languages. Nice to have Skills Familiarity or interest with a health care setting or the pharma industry would be beneficial. Experience of temperature monitoring systems. Benefits: Paid time off + Paid Sick Time Paid holidays Group medical covered at up to 70% 100% company-paid short-term & long-term disability 100% company-paid dental, AD&D, and life insurance 100% company-paid vision insurance 401(k) plan with 4% employer match after 1 year, vested 100% immediately Overtime Bonus potential Applicants must be authorized to work for any employer in the United States, both now and in the future. Island Networks is unable to sponsor or assume the assignment of sponsorship of any employment Visa. Island Networks is an Equal Opportunity Employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law.

Are you an experienced Network Architect with a desire to excel? If so, then TALENT Software Services may have the job for you! Our client is seeking an experienced Network Architect to work at their company in Overland Park, KS or Raleigh, NC. Primary Responsibilities/Accountabilities: Configure, administer, and maintain all network security hardware/software, monitoring tools, and security management portals. Install, configure, and maintain complex multi-site VPN & TCP/IP networks. Develop, recommend, and implement new and updated procedures with key stakeholders to ensure an effective, streamlined, secure, and scalable operation and solution. Maintain access to services such as applications, servers, routers, and related software and hardware via VPN. Troubleshoot and resolve network performance problems. Monitor and troubleshoot firewalls, logs, and connectivity issues. Develop and support network automation and maintenance scripts. Conduct network firewall capacity planning. Assist with the planning and implementation of the overall VoIP Connectivity solution. Engage peers proactively to understand key metrics for the business. Research and identify new products and technologies that align with the strategic vision of the organization. Seek educational opportunities to ensure long-term growth for this position and stay abreast of current and future industry trends related to network firewall technologies and application toolsets. Serve as a technical network security engineer, configuring, monitoring, and maintaining security standards on next-generation firewalls and security service edge solutions. Ensure traffic is segmented, inspected, and managed per policy and business needs. Lead network security for offshore engineering staff in troubleshooting, daily tasks, and change oversight.

Mandatory Skills: Cyber Security IAM Sailpoint Azure Ad Entra Id Responsibilities: Design, implement, and maintain Microsoft Entra ID (formerly Azure AD) and on-premises Active Directory infrastructure Hand on experience managing user accounts, groups, roles, and access policies. Configure and manage security measures such as Multi-Factor Authentication (MFA), Single Sign-On (SSO), and Conditional Access Policies (CAP) to ensure adaptive security based on risk factors Administer and troubleshoot Azure AD Connect (Entra Connect) and AD Federation Services (ADFS), ensuring seamless and secure synchronization between on-prem AD and Azure/Entra ID environments. Collaborate with security, cloud, and networking teams to improve overall security posture. Provide technical support and training to junior engineers and end-users.

SUMMARY:This position is a Hybridposition. Position will initially work 4 days a week in office during training. Once trained, in office2-3 days a week. On call rotation, once every 5th week.Under the direction of the IT Infrastructure Supervisor, the Network Architects role is to engage as the technical lead for the Network Engineer team to ensure the stability, integrity and efficient operation of the information technology network that supports core organizational functions. Works in conjunction with department leadership to develop long-term strategic technology roadmaps and provides technical oversight and leadership in the design, creation, and maintenance of enterprise technology systems, including building, testing, implementing, and troubleshooting. Researches and recommends new technologies to increase the financial and operational strategic goals at NKC Health to include our clinics and hospital. Ensures the Network Engineer team has accurate and current documentation on both existing systems and any new systems/products deployed. Provides Subject Matter Expertise in a broad range of technology deployed throughout the health system. The Network Architect provides technical oversight in all operations supported by the Network Engineer team. Are you the right applicant for this opportunity Find out by reading through the role overview below. EXPERIENCE: Seven yearsexperience designing, configuring, and troubleshooting enterprise network systems. Seven yearsexperience managing Cisco routers, switches and managing Cisco Collaboration and VoIP systems. Six yearsexperience managing Cisco and Palo Alto firewalls, as well as managing and troubleshooting wireless networks. xevrcyc SPECIAL SKILLS: Packet capture analysis and troubleshooting with Wireshark or like products. LICENSE/CERT: Required: CCNA (Cisco Certified Network Associate) Preferred: ASE (Architecture Systems Engineer ), CCNP (Cisco Certified Network Professional) EDUCATION: Preferred: Bachelors - Information TechnologyRequiredPreferredJob Industries Other

Our client is a renowned manufacturer of industrial equipment and machinery, with a focus on providing high-quality solutions for the oil and gas industry. With decades of experience and expertise, they have built a reputation for reliability, efficiency, and innovation in the design and production of pumping units, power transmission products, and automation systems. They are looking to add a Desktop Support Analyst to their team in the Missouri City, TX area! Job Summary: The On-site Desktop Support Analyst will work with the IT team and provide hands-on technical support to end-users, with a strong emphasis on executive personnel. This role requires expertise in Microsoft Intune and Mobile Device Management (MDM) solutions to ensure seamless device deployment, configuration, and compliance across our organization. As an on-site only position, the ideal candidate will deliver proactive deskside support, troubleshooting, and maintenance directly at user locations, prioritizing high-level executives to minimize disruptions and enhance productivity. If you thrive in a fast-paced environment and excel at VIP-level service, this is your opportunity to make a direct impact. Key details: 3-month contract $29/hour M-F schedule Fully onsite at the Missouri City location Key Responsibilities: Provide deskside technical support to executive personnel, including hardware setup, software installations, and immediate issue resolution for laptops, desktops, peripherals, and mobile devices. Diagnose and resolve hardware, software, and network issues at the user's location, ensuring minimal downtime for critical stakeholders. Manage and administer Microsoft Intune for endpoint management, including device enrollment, policy configuration, app deployment, and compliance enforcement. Implement and maintain MDM solutions to secure and monitor corporate devices, handling updates, remote wipes, and conditional access policies. Conduct proactive maintenance of executive workspaces, such as conference rooms and collaboration tools, to prevent issues and optimize performance. Collaborate with IT teams to escalate complex problems, document resolutions, and contribute to knowledge base articles for common support scenarios. Perform inventory tracking, asset management, and basic cabling/support for on-site infrastructure. Deliver one-on-one training sessions for executives on Intune-managed devices, security best practices, and troubleshooting techniques. Ensure adherence to company security protocols, including data protection and access controls, while supporting audit requirements. Required Qualifications: 3+ years of experience in desktop support, with at least 1 year focused on executive or VIP deskside support. Proven hands-on expertise with Microsoft Intune, including configuration profiles, app protection, and device compliance. Strong knowledge of MDM principles and tools (e.g., Intune integration with Azure AD). Proficiency in Windows OS, Microsoft Office Suite, and common peripherals (printers, scanners, docking stations). Excellent customer service skills, with the ability to communicate technical concepts clearly to non-technical executives. Availability for on-site work during standard business hours, with occasional flexibility for urgent executive needs. Preferred Skills: Experience with ticketing systems (e.g., ServiceNow, Jira, Freshservice) and remote support tools. Certifications such as Microsoft Certified: Modern Desktop Administrator Associate or CompTIA A+. Ability to lift and transport equipment up to 50 lbs for on-site setups.

This professional information technology position provides first and second tier technical support for the UMKC Police Department and UMKC Parking Department. This includes end user support, support for computer hardware, peripheral hardware/software configuration and installation, and mobile device support. Primary activities include general desktop support, break/fix, imaging, software deployment, and maintaining workstation inventory. Other activities include supporting enterprise applications and advanced hardware and software troubleshooting. This position may serve as technical lead on special projects that require an in-depth understanding of complex IT environments and systems. These projects could include implementations, upgrades, or migrations of systems. Sound customer service principles and best IT practices must be applied while providing technical support for end users. This position will work with a team of IT professionals while serving as the SME for the department's technical needs. Shift 8:00am - 5:00pm, Monday-Friday Minimum Qualifications * Strong knowledge of desktop/workstation/mobile devices and hardware/software/operating systems (configuration and connectivity) * Excellent customer service skills * Excellent technical knowledge and aptitude in the areas of software configuration and troubleshooting techniques * Ability to document technical processes clearly and concisely * Familiarity (reading) with Active Directory, Group Policy, scripting, and batch files * A good understanding of systems administration and security principles * A working knowledge of ITSM or other ticketing system * Familiarity with installation, maintenance, and support of wireless technologies * Strong verbal and written communication skills sufficient to interact with a variety of users and other technical staff * Excellent time management skills and ability to work under pressure and meet inflexible deadlines * Must have a driver's license, cell phone with data, and be able to lift 40 lbs Preferred Qualifications * Experience with supporting remote users using Bomgar or similar tools * A good understanding of scripting, including PowerShell, Batch, Bash * Ability to do needs analysis and technology upgrade planning and implementation * Experience with image development on either Windows or Apple platforms * Bachelor's degree in Information Technology or 4+ years of similar work experience * Experience working in Higher Education or similar environment * Experience working in a Police Department or similar secure facility Anticipated Hiring Range $65,000 - $72,000 commensurate with experience, education, and internal equity. Application Deadline Open until filled, review of applications to begin immediately. Sponsorship Information Visa Sponsorship Information: Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas. Community Information Kansas City offers the best of both worlds-a vibrant, urban community with Midwestern appeal. The city's rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City's biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor. UMKC's campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children's Mercy Hospital. UMKC is proud to be "Kansas City's university," and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com. Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at *********************************************** Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please call the Office of Equity & Title IX at ************. Apply for Job * Explore Jobs * Sign In * New User

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Job Description Ecovyst is a materials science, catalyst, and services company dedicated to creating innovative technologies that play a critical role in supporting ecological health and help our customers solve complex challenges. Our cutting-edge solutions span across two industry-leading businesses, Ecoservices and Advanced Materials and Catalyst. Ecoservices is dedicated to services that have a positive impact on our planet. Our Ecoservices business provides specialty grade high purity virgin sulfuric acid for a number of diverse and growing end uses. Advanced Materials and Catalyst Technologies is a leading global innovator and producer of specialty catalysts and Zeolite, specializing in silica supports and catalysts. This business allows us to develop innovative technologies that enable our customers and value chain partners to create sustainable products. What we offer: Competitive pay Full benefit package 401k matching Tuition Reimbursement Position Overview: We are seeking an experienced Network Administrator to join our IT team in Kansas City, KS. This is an individual contributor role responsible for the daily management, security, and strategic planning of our network infrastructure. The Network Administrator will serve as the key technical and support bridge between IT and the business, ensuring network reliability, performance, and security across global sites. Requires occasional domestic (US) and international travel for system implementation and high-level support. Onsite in Kansas City, Kansas, USA No sponsorships | No agencies What you will be doing: Install, configure, and maintain network hardware and software including routers, switches, and next-generation firewalls to ensure Network Core & Reliability Proactively monitor network performance, troubleshoot complex connectivity issues, and ensure high availability across all sites Apply regular updates, patches, and security configurations to maintain optimal performance and integrity Configure and optimize next-generation firewall platforms, specifically Palo Alto, adhering to Security & Compliance Enforce network security policies including NAT, QoS, and VPN tunnels and manage firewall rules Act as first responder to network threats and security incidents using Palo Alto features Ensure strict adherence to IT standards and industry compliance regulations Provide Tier 2/3 technical support for connectivity issues, including VPN and wireless access for global users for support Manage user access controls and permissions on network devices Maintain accurate and detailed documentation of network architecture and configurations with strict documentation Collaborate with the IT Director on network upgrade projects and contribute technical expertise to the long-term network strategy for long-term strategic planning Required Qualifications: Hands-on experience managing and maintaining next-generation firewalls, specifically Palo Alto (PAN-OS) Proven experience with enterprise-grade switching platforms including Cisco Nexus, Cisco Catalyst, and Juniper Strong knowledge of wireless technologies, configuration, and management Expertise in VPN configuration and secure remote access protocols Strong analytical, troubleshooting, and problem-solving skills Excellent communication skills with the ability to translate technical issues into business terms Strong problem-solving skills and attention to detail Ability to thrive in a collaborative, small, and dynamic IT team environment Working onsite at our Kansas City, Kansas, USA location Hold passport with ability to travel occasionally, both domestically and internationally for system implementation and high-level support Preference considered for: CCNA, CCNP, or equivalent professional networking certification Certifications from Palo Alto Networks (PCCSA, PCNSA) No sponsorships | No agencies

Plan, organize, lead, and manage staff and overall network operations to ensure the stable operation of the organization's IT network infrastructure to meet current and future business requirements. This includes developing, maintaining, supporting, and optimizing key functional areas to include network (voice, data, video, contact center) communication infrastructure and services, and the network infrastructure within the primary and backup data center environments. The IT Network Manager will also schedule and direct activities to resolve telecommunications services problems in a prompt and effective manner. Responsibilities Strategy & Planning Design and implement short and long-term strategic plans to ensure network infrastructure capacity and capabilities meet existing and future requirements. Develop, implement, maintain, and enforce policies, procedures, and associated training plans for the network infrastructure design, security, and administration. Ensure compliance with regulatory and legal requirements, and other relevant industry best practices. Participate in the development of IT strategies in collaboration with bank and IT senior management. Conduct research and make recommendations on products, services, protocols, and standards in support of all network infrastructure procurement and development efforts. In conjunction with the Manager of IT Service Support, establish service level agreements with business units for customer and employee-facing IT services. Procurement & Implementation Prepare RFPs and contracts, scope of work reports, and implementation project and support documentation for network infrastructure projects and associated efforts. Negotiate with vendors, outsourcers, and contractors to secure appropriate network equipment and service support. Plan and deploy appropriate network security measures in conjunction with the Chief Information Security Officer and team. Ensure that all network infrastructure meets the appropriate security best practices and policies. Operational Management Lead and develop the network team's talent and expertise to strengthen the support levels provided by the team. Lead and deploy appropriate network equipment to support the conference room technology and strategy. Lead continual network assessments to ensure appropriate the appropriate bandwidth and latency can support critical bank applications. Manage and set priorities for the design, maintenance, development, and evaluation of all network infrastructure systems. Conduct feasibility studies for various upgrade projects, improvements, and other conversions. Establish standards for training and education regarding the network infrastructure equipment in place within the environment. Define hardware and software standards in conjunction with owners and stakeholders. Test and monitor the network performance and provide quantitative performance statistics, KPI measurements, and reports to demonstrate operational effectiveness, compliance with standards and objectives, and to manage capacity. Manage operational costs and conduct near and long-term financial capital and expense forecasts for expanded functionality/user base. Establish and maintain regular written and in-person communications with the organization's executives, decision-makers, stakeholders, department heads, and end users regarding pertinent to the network infrastructure activities. Practice IT asset management, including maintenance of component inventory and related documentation. Other Protect all client and bank information confidentially and follow all company policies. Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success). Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures. Working at the worksite during regular business hours and/or assigned hours. Other specified duties as assigned. Compensation & Benefits The IT Network Communications Manager position pays a minimum of $145,000. Full‐time associates are eligible for our benefits package: Medical Dental Vision 401(k) plan Company paid life insurance Short and Long-term disability insurance Company paid vacation, paid leave and holidays This position will remain open until a qualified applicant is hired.

Position Title: Network Administrator Reports to: Chief of Technology Position Objective: Network Administrator will manage, monitor, and enhance our on-premises and cloud-based network infrastructure. The ideal candidate will have hands-on experience with Palo Alto firewalls, Cisco and Meraki switches, and a strong understanding of network security and cybersecurity best practices. Experience with cloud networking technologies (such as AWS, Azure, or similar) is highly desirable. In this role, you will play a critical part in ensuring the stability, security, and performance of our organization's network across both traditional and cloud environments. Essential Functions Manage and Maintain Networks - Oversee day-to-day operations of on-premises and cloud-based network infrastructure to ensure optimal performance and availability. Configure and Support Hardware - Install, configure, and maintain Palo Alto firewalls, Cisco and Meraki switches, routers, and wireless access points Implement and Monitor Security - Apply network security best practices and enforce cybersecurity policies to protect data, systems, and users. Access Control & Compliance - Maintain network segmentation, VPN access, and compliance with relevant security frameworks (e.g., NIST, ISO 27001, CIS). Cloud Networking Management - Configure, optimize, and secure network connectivity in cloud environments such as AWS, Azure, or similar platforms. Collaborate with IT team members to support servers, wireless networks, and cloud integrations. Documentation & Change Management - Maintain accurate network diagrams, configuration records, and follow formal change control procedures. Respond to and resolve network outages or security incidents in a timely manner. Disaster Recovery & Business Continuity - Develop, maintain, and test network backup, recovery, and failover plans. Provide tier-3 network support to helpdesk and IT staff. Basic Qualifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). Experience: Minimum 3+ years of hands-on network administration in an enterprise or multi-site environment. Core Networking Skills: Solid understanding of TCP/IP, DNS, DHCP, routing, and switching. Troubleshooting: Proven track record in diagnosing and resolving network issues efficiently. Tools & Platforms: Familiarity with network monitoring and management tools such as SolarWinds, Nagios, PRTG, or similar. Familiarity with cloud networking (Azure, AWS, or similar solutions). Security Awareness: Understanding of security best practices and exposure to compliance frameworks (e.g., NIST, ISO 27001, CIS). Soft Skills: Strong communication skills to work effectively with cross-functional teams. Preferred Requirements Certifications: Palo Alto Networks: PCNSA (Network Security Administrator) or PCNSE (Network Security Engineer). Cisco: CCNA (Cisco Certified Network Associate) or Meraki CMNA (Certified Meraki Networking Associate). Security Integration: Experience integrating network security appliances (e.g., Palo Alto firewalls, Cisco & Meraki Network Switches, Wireless Access Points (WAP). Advanced Troubleshooting: Deep packet inspection and network traffic analysis skills (e.g., Wireshark). Automation & Scripting: Experience with basic network automation (Python, PowerShell, etc.) National Real Estate Insurance Group, LLC is an at-will organization, and this document does not serve as an employment contract. This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications and additional tasks may be assigned by a supervisor.

Job Title: Network AdministratorLocation: Ft Leavenworth, KSTime Type: Full-time Potential for Telework: No Minimum Clearance Required to Start: Secret clearance Employee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced Network Administrator to provide the communication architecture for the efficient and effective operation of the installation network. NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job description: • Responsible for developing, coordinating, and implementing exercise support communications plans, configures communications equipment, implements cyber security processes, and assists in installing equipment and circuitry in support of exercises• Works closely with the MTC ISSO and MTC ISSM in facilitating the maintenance of ATO within the RMF. Establish and maintain training and exercise networks for both LAN/WAN• Configures training areas (classrooms, reconfigurable tactical operation centers, exercise areas, work cells) networks• Ensures the simulations and training networks are operational 98% of the time during training and exercises Qualifications: Required:• Associate's degree in network management or a related field• Meet DoD 8570.01-m baseline computing environment (CE) certification requirements at information assurance technical level II (IAT II)• Network+ certification• Two (2) years of experience in network architecture design, and implementation• Basic knowledge in network planning, troubleshooting and maintenance• Basic knowledge of network hardware and software components; strong understanding of technology integration, information flow, configuration and implementation of LAN, WAN, DNS, DHCP; firewalls and security; and storage and backup methodologies Preferred:• Bachelor's degree in network management or a related field• CCNA certification

Job DescriptionDescription: The Support Network Administrator will ensure reliable and effective data and network infrastructure services through installation, monitoring, maintenance, support, and optimization of all server and network hardware and software. The Support Network Administrator will analyze and resolve high-level network hardware and software problems in a timely and accurate fashion. Responsible for gathering requirements, design solutions, and planning and executing implementations using best practices and standards. The Support Network Administrator has the expertise to enhance the existing network design, implement additional network elements and provide ongoing support and maintenance, including all analysis tools and monitoring. Duties and Responsibilities Comprehensive knowledge and experience in Cisco Call Manager (CUCM/Unity). Experience in IP & VoIP networking, data communications and systems engineering with an understanding and experience dealing with multi-service IP networks, data network strategies, multi-vendor equipment and network protocols. Extensive knowledge and experience understanding industry best practices on network architecture and engineering experience in a robust network, product/service and system design, security, and implementation strategies. Effectively diagnose and troubleshoot high-level computer malfunction relating to faulty hardware, software, server and/or network. Implement, maintain and oversee converged Voice, Video and Data networks. Communicate effectively regarding maintenance of networked technologies. Implement quality control procedures to improve uptime of network and server devices. Manage Cisco Call Manager, Unity and Emergency Responder Servers and applications. Coordinate with the other teams to establish and maintain network systems. Coordinate with network team and other teams to design and implement automated deployment and maintenance technologies. Provide network support, including installation of network hardware, software, systems documentation, and training. Lead special technology projects as required. Research, develop, and implement new technologies and best practices. All other duties as assigned. Perform other duties as assigned. Requirements: Required Skills and Abilities Preferred CCNA Certification Experience with Cisco Unified Communication Manager Detailed knowledge of networking technologies and components Cisco and Cisco Meraki experience preferred Knowledge of PowerShell or other scripting languages Experience using automated deployment and maintenance technologies Familiarity with load balancers Strong written, verbal and collaboration skills. Excellent verbal and written communication skills. Excellent interpersonal and negotiation skills. Excellent time management skills with a proven ability to meet deadlines. Strong organizational, communication, and interpersonal skills. Excellent organizational skills and ability to manage multiple tasks and competing demands. Ability to work in a fast-paced, demanding environment. Strong attention to detail, good common sense including excellent judgement and decision-making capabilities. Physical Requirements Extended viewing of computer screen. Sitting for extended periods of time. Normal office environment with little exposure to excessive noise and temperature changes. Education and Experience High school diploma or equivalent. (Associate's degree preferred) 5+ years of experience as a Network Administrator. 3+ years of Desktop Support experience. (preferred) Helpdesk/Ticketing systems. Preferred CCNA Certification.

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed has an exciting opportunity for a Network Architecture Manager to join our team! We are seeking an Operations and Data Center Manager to join our growing Brightspeed Lab Team. In this role, you will lead a team of Engineers that support our Principal Network Architects and Operation Support & Guideline Engineers within the overall Network Architecture organization. The Network Architecture Lab Manager is responsible for overseeing daily operations within the Brightspeed Lab and ensuring the successful execution of devices, software, and application testing activities. This role provides direct leadership to a team of 6-8 Lab Engineers, fostering a collaborative and high-performance environment focused on quality, efficiency, and timely project delivery. Your responsibilities will include the following: * Lead, manage, and mentor a team of 6-8 Lab Engineers to ensure completion of daily work tasks and testing activities across devices, software, and applications. * Provide onsite coaching, guidance, and technical support to lab engineers to drive project success and maintain high-quality testing standards. * Maintain a consistent physical presence at the BTAC to monitor operations, oversee workflows, and ensure on-time delivery of projects and assigned tasks. * Ensure adherence to established laboratory practices, procedures, and processes, promoting consistency and compliance across all activities. * Manage key performance metrics, tracking strategic milestones and monthly achievements to support continuous improvement. * Oversee and manage all physical assets within the Brightspeed Lab, ensuring proper maintenance, organization, and utilization. Qualifications What IT TAKES TO CATCH OUR EYE: * Bachelor's degree or equivalent of 5+ years of Telecommunication Network experience * Passionate about leading people, driving change, and focused on innovating systems and support through collaboration * Strong Project Management skills and experience * Experience and knowledge in the Telecommunications network(s) * Voice, Transport, Metro, Access, In-Home * Experience with lab and test plan execution * Innovative, strategic thinker and decision maker. * Strong problem-solving and execution skills in driving transformation and change. Bonus Points for * Experience in the existing Brightspeed Network * Project Management Certification or Agile Certification * Even better if you have specific experience in the following areas: * Proficient in Microsoft Office products (Excel, PowerPoint, Word, Power BI, Teams) #LI-RW1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: * Brightspeed's Privacy Notice for California Residents * Brightspeed's Privacy Notice

Kansas City MO. 1 Year contract Receive, store, audit, configure, test, package, ship and validate once installed. Follow established procedures to service and support networking hardware. The Network Analyst will: Cable patching and equipment racking duties as required within the local site Follow ITIL model for any changes required to network devices Use hardware and software knowledge to ensure solutions integrate well into existing environment Work with 2nd and 3rd level teams to ensure documentation is accurate Use project-planning skills to complete assigned tasks on time and on budget Some overtime (outside regular scheduled shifts) may be required Competencies: Experience in supporting network devices Knowledge of TCP/IP and related protocols Knowledge of LAN / WAN technologies/platforms - - routers / switches / analyzers / routing protocols / network management Knowledge of DNS / DHCP Knowledge of Load Balancing, content filtering, VPN gateways, Firewalls Knowledge of testing and troubleshooting methodologies Ability to work with a minimum of supervision Knowledge of network security principles Excellent verbal and written communication Good project and time management skills Good practitioner of incident management, problem management and change management processes Demonstrated influencing and negotiating skills Demonstrated team player Positive attitude Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: Responsible for the execution of projects and break/fix support across System/Platforms disciplines. The Systems Engineer III will provide broad technical expertise across all disciplines mentioned. Project execution will be overseen by Product and Practice Leads. The role requires a comfort level of communicating professionally across different internal and external organization levels. Primary working relationships with the Sales, Service Delivery, and other groups within ISG, as well as interacting directly with ISG customers. This role also has working relationships with vendors that ISG partners with, to ensure that the team stays current with new vendor technologies and capabilities. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will utilize your ADMINISTRATIVE SKILLS to efficiently: Ability to create and implement detailed action plans. Complete ConnectWise data entry in an accurate and timely fashion. You will use your COLLABORATIVE SKILLS to: Work both independently and as a member of a team for project execution. Collaborate with Senior Systems Engineers and Lead Systems Engineers to provide solutions to challenging problems. Participate in team training programs in order to maintain standards of the team. Participate in rotation of after hours on call support. Ability to communicate and present objectives verbally and in writing to a variety of audiences. Ability to work independently in a self-directed manner and collaboratively as a team leader or member. Support the company by completing other job duties as assigned. You will use your TECHNICAL SKILLS to: Successfully execute implementation projects for all sizes of ISG customers. Provide technical expertise across a broad range of solutions and products. Provide pre-sales technical support to pre-sales team as needed. Provide technical guidance on scopes of work as needed, create/present project handoff technical documentation and create/maintain client documentation. Ability to manage and prioritize complex, changing workloads in a challenging technical environment. You will use your CUSTOMER SERVICE SKILLS to: Provide break/fix support to ISG customers. Attend client opportunity meetings as a technical engineer. Develop and maintain positive relationships with vendors and keep current on technology products. Travel to client sites and/or data center sites may be required, approximately 50%. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Presentation - Deliver business, non-technical, and limited-technical presentations to audiences of 20-150 individuals. Leadership - Lead people and get results through others in a positive and inspiring manner. Management - Organize and manage multiple priorities. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items and communications in a timely manner. Requirements: You will meet the following educational, licensing, certification and work experience requirements: Bachelor's Degree, or Associate's Degree with equivalent experience required. Minimum of 6-8 years of experience work with systems environments required. Experience working with standard sales methodologies and supporting tools and applications required. Previous leadership experience preferred. Implements and maintains systems environments, including but not limited to: Competent in the following technologies: Virtualization Server/compute Storage Backup and Replication / BC/DR Microsoft Stack Security Competent with Visio Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun We believe it's important to take time outside of work to spend time with family and keep the wind in our sails. We collaborate and value sharing our unique perspectives. We're inclusive and create activities that align with people's interests and passions. Resilience We pride ourselves in meeting high-pressure challenges We never quit and demonstrate the ability to see daunting assignments through … successfully. Lead by Example We demonstrate courage in having crucial (and sometimes “tough”) conversations. We are reliable and highly accountable in our use of systems and tools. Continuous Improvement We're creative thinkers who can adapt to evolving situations. We're humbly confident, know our stuff, are willing to coach and be coached. We're willing to make “healthy” self-sacrifices for the greater good. “Team First” Initiative We are pro-active and stay on top of training and certifications. We willingly take on more responsibility if we see a need and can assist. We view individual accountabilities as representing the whole team. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Our client, an innovative and fast-growing live and real-time video transport service provider to the media industry, is looking for an Operations Support Engineer. Their network is used to provide LIVE event production services for customers. They are known for providing reliable, innovative solutions for production and exceptional customer service. Their customers rely on their expertise and flexibility, not only for content production, but added production value through additional services and distribution. About the Client: Our Client's leading media technologies empower content producers and distributors to create, acquire, transform, deliver, and monetize content at scale. Built on the world's fastest and most reliable IP multicast video network, the company's digital media ecosystem supports uniquely unified, optimized, and automated end-to-end workflows that bring customers greater efficiency, agility, and creativity in delivering more content to more viewers Our Client has built a unique, highly available portfolio of services, utilizing multiple data centers and thousands of machines connected through a LTN operated global managed IP network. LTN services are based onstate of the art software, proprietary algorithms, highly automated technical infrastructure and a flexible model which allows it to grow and support new environments, produce and manage content and delive rthe highest quality services to our customers. Our company culture is fast paced and rich with cutting edge technology. We value talent, curiosity and creativity, and offer the opportunity to participate in high value, interesting projects and grow professionally. Job Opening: IT Engineer/Systems Engineer In this position you will join our company wide system engineering and IT team to provide excellent system design and support for all of our IT and infrastructure systems with a focus on those located in our facility in Liberty MO. You will be a significant part of a small and highly skilled IT team. You will be responsible for providing end-user and systems support to a fast-paced, fun environment consisting of multiple teams. As an IT Systems Engineer you will be actively sharing your experienced input on systems design and operation with local operations and media production engineering groups of LTN. You will serve as a liaison and “on the ground” engineer helping local teams. You will be representing, advising on best IT operational practices, solving end user equipment problems and performing systems troubleshooting and installations. You will be the “go-to” person for all of the aspects and areas of IT, Data Center, Systems and Networking. Your communication skills and ability to approach problems in a holistic way will be VITAL to your success in this position. You will be supporting broadcasting and show production environments from an IT/systems (platforms) and network perspective. Job requirements Your Role and Responsibilities: ● Prioritize and solve IT-related problems as they come in to Help Desk ● Resolve any IT-related faults quickly and efficiently ● Collaborate and engage with on-site team(s) as well as IT staff in other locations in the US and Germany to plan and implement IT directives and solutions ● Educate employees on the use of software and hardware used in an organization's day-to-day operations, conduct IT end-user onboarding/offboarding ● Ensure end user adherence to IT operational and corporate security policies and best practices ● Provision new user workstations, servers laptops and end-user accounts ● Maintain and create (where applicable) documentation of software, hardware and operational processes ● Maintain inventory of all managed equipment and devices ● Troubleshoot and resolve VoIP and conferencing issues and assist with all VTC meeting support as needed ● Operate, maintain and manage local and cloud-based VoIP system ● Troubleshoot, resolve and escalate on as-needed basis end-user and/or systems issues. Experience/Required Skills ● 2+ years of experience with end-user support and troubleshooting of MacOS in enterprise high paced environment ● 1-2 years of experience in set-up configuration, deployment and administration of end-point management and protection of MacOS clients ● 2-3 years of experience in operation of hosted or local VOIP solution ● Solid understanding of server and networking infrastructure ● 1-3 years of experience in network administration in a routed and switched facility and wide area network using Cisco, Arista or other enterprise networking hardware ● Experience with set-up administration open source and/or proprietary VPN technologies ● 1-3 years experience with systems administration of Linux (RHEL) or Windows systems ● 1-3 years experience in Active Directory and Windows server administration ● Experience with administration and management of Google Workspace and/or any cloud-based directory service (Azure AD) ● Experience in administration of 3rd party hosted office applications and suites (slack, confluence) ● Strong communication and customer service skills to proactively and openly share knowledge with internal teams, strong collaboration skills ● Strong documentation skills and understanding of change management ● 1-2 years of experience supporting remote users ● Detail oriented with strong organizational skills, with the ability to multitask and prioritize. 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