Network administrator jobs in Louisiana - 365 jobs

Type of Requisition: Regular Clearance Level Must Currently Possess: Interim Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Amazon Web Services (AWS), DNS, Windows Active Directory Management Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: SYSTEMS ADMINISTRATOR SENIOR MEANINGFUL WORK AND PERSONAL IMPACT As a Systems Administrator Senior, the work you'll do at GDIT will be impactful to the mission of the Navy. ● Support the day-to-day operations of the Windows environment, participating in server maintenance, incident response, and performance optimization. ● Collaborate with Windows team to troubleshoot complex system issues, identify root causes, and implement effective solutions. ● Drive the adoption of AWS best practices for Windows infrastructure, resulting in improved scalability, cost-efficiency, and security. ● Leverage PowerShell to troubleshoot complex system problems, analyze logs, and identify root causes of incidents. WHAT YOU'LL NEED TO SUCCEED Bring your technology expertise and drive for innovation to GDIT. The Systems Administrator Senior must have: ● Education: Associates Degree or Related Experience ● Experience: 3+ years of related experience ● Technical skills: Active Directory, AWS Fundamentals, Group Policy, Remote Desktop Services ● Security clearance level: Secret ● US citizenship required ● Role requirements: Solid understanding of AWS and core Windows server technologies including Networking, DNS, file services, system monitoring tools, and troubleshooting. GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning opportunities ● Support: An internal mobility team focused on helping you achieve your career goals ● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off ● Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. The likely salary range for this position is $97,750 - $132,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA LA New Orleans Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Essential Duties & Responsibilities This position requires the individual to install and maintain distributed control systems (DCS), safety instrumented systems (SIS) and other electronic automation equipment. This involves analyzing requirements for installation, commissioning and inspecting systems hardware and software, troubleshooting and resolving problems, and managing the customer's needs over time. This position requires a technical acumen, ability for critical analysis and attention to detail with an emphasis on strong computer skills. This position requires the ability to travel to remote customer sites. The position requires driving to the customer industrial sites on a regular basis. Individuals must be capable of, and diligent about, compliance with safety rules and regulations in these environments. Attention to detail and awareness of potential safety hazards is expected at all times. Maturity and sound judgment are essential to working in this environment. * Provide DCS and SIS technical support services to our customer base. Predominant systems include DeltaV DCS, DeltaV SIS and AMS Device Manager. * Typical responsibilities include: * Control Systems Administration: * Design, installation of software, staging, customer witness testing, installation, startup and upgrades. * Active Directory/DNS design, installation, configuration, maintenance, and troubleshooting. * Virtualization environment design, configuration, and maintenance. * Computer workstation and server design, configuration and maintenance. * Control system network and wireless design, setup and maintenance. * Control System Preventive Maintenance * Schedule obligations to contract customers. * Follow documented service and maintenance procedures to ensure quality service delivered to end customers. * Verify assigned contract customers and service contract deliverables are met. * Work with sales department to grow service and product portfolio at customer sites. * Control System Lifecycle Care: * Understand and implement basic control system configuration, graphic design, troubleshooting. * Support software upgrade audits and upgrades, computer hardware and software installation, control system installation and first-time powerup inspections, engineering Factory Acceptance Tests (FAT), commissioning, loop checkout and startup support. * Support emergency and break/fix services. * Participate in rotating after-hours on-call coverage. * Some travel and overnight stays will be required and will vary depending on assigned tasks. Typical travel time is 2-3 days within 1-4 hours from home office. Travel time and length fluctuates based upon specific nature of services delivered. * Ability to work some overtime, including weekends and/or holidays as business needs arise. * Ability to work some shift-work, including night-shifts, as business needs arise. * Ability to drive a company-provided vehicle. * Ability to travel via boat or helicopter to offshore facilities if assigned. * Ability to work independently in a fast-paced environment. * Facilitate customer application requirements. * Attend required skills and safety training via computer-based training and both local and out-of-state factory training courses. * Work Safely: wear proper PPE, comply with all safety requirements at any location, and remain alert and aware of surroundings at all times. * Follow company policies, procedures and methodologies. Understand and ensure that TCC (Total Customer Commitment) standards are upheld. * Work collaboratively with development staff and support staff to maintain thorough knowledge of product capabilities, and to ensure that all communications between John H. Carter Co., Inc. and its stakeholders are precise. * Some lifting, bending and long-term standing required (see Physical Requirements section). * The above does not constitute the total responsibilities of the role. * Although this is a salaried position, paid overtime is included. Please note that this role is not eligible for Visa sponsorship/assistance at this time. PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means. If you wish to become an approved agency to assist us in our employment efforts, please submit your request to: ***********************

Who we are: Globalstar pioneered personal safety by introducing its SPOT Satellite GPS Messenger in 2007. Today, leveraging its low-earth orbit (LEO) satellite constellation, Globalstar reliably connects and protects assets, transmits key operational data, and saves lives - from any location - for consumers, industrial companies and government agencies in over 120 countries. With a portfolio that includes SPOT GPS messengers, next-generation IoT products and modems, and cloud-based telematics solutions, Globalstar's cost effective satellite-powered innovations give users visibility and intelligence for improving safety and operational efficiencies. What we offer: * Work/Life Balance: Paid Time Off, Paid Holidays * Financial Benefits: 401(k) Plan with Company Match, Employee Stock Purchase Program, Voluntary and Company Paid Group Life Insurance, Short- and Long-Term Disability Insurance, Medical FSA, Dependent Care, Competitive Salaries * Health & Wellness: Health Insurance, Dental Insurance, Vision Insurance, Employee Assistance Program, Comprehensive and Interactive Wellness Program Job Summary: The GES personnel provide advanced technical and project support for Globalstar's Gateway Systems. They interface with all technical departments to provide project, troubleshooting, and repair support, primarily focused on supporting Gateways during incidents and downtimes. All staff in the GES department are dedicated to maintaining system uptime and preserving all elements of the Service Level Agreements (SLA). Supervisory Responsibilities: None Duties/Responsibilities: * Work with overlapping departments including engineering technical support, reliability engineering department, and operations to analyze collected operational data with the goal of improving overall network performance. * Collect data and perform validations and verification on existing and new systems to define/refine requirements and thresholds for system performance improvements. * Operational software and product test support. * Take ownership of projects, identify and create new processes to optimize network performance. * Conduct proactive system performance analysis (tracking and monitoring) to ensure all platforms are performing nominally. * Cross train others in the department, accept cross training from others in the department. * Provide training on all duties to other departments. * Diligently work to resolve all assigned tickets. * Help to create and maintain operational documentation including solutions documents, technical bulletins, and recommended Operations and Maintenance procedures. * Provide technical support and assistance to Operations personnel in fault diagnosis, troubleshooting and repair of all operational equipment. * Support SMEs by providing insight based on lessons learned during work on operational tickets. Skills and Competencies: * Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments and levels of management * Ability to work under pressure within deadlines * Ability to continuously learn and upgrade technical skills and understanding * Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments, levels of management, and technical/engineering personnel * Language skills in addition to English, preferred Education, Experience, and Licenses/Certifications: * Degree from an accredited engineering program (i.e., mechanical, electrical, aerospace) * A minimum of 5 year's experience preferred with applicable skills/competencies * Strong and proven ability to logically analyze, summarize and solve issues, then verifying and documenting solutions in complex technical environments * Possess a clear understanding of satellite-based communication * Must have strong knowledge of Networking Concepts, Security practices, and Satellite Base Stations * Experience preferred with automated scripting in any language, Power BI, AWS, Grafana, JIRA Preferred - * Significant experience with large technical projects * Experience in applicable satellite communications industry or military experience working with wireless communications networks * Additional industry (Satellite, Data, RF, Communications, Operations) training and/or certifications * RF analysis/measurement experience * Familiarity with Linux based OS, data collection and presentation software * Familiar with AWS data tools (S3, Kinesis, Kinesis Analytics, etc) * Experience with Power BI * A clear understanding of datasets for wireless communication systems * Procedural writing skills and experience an asset Physical Requirements: * Willingness and ability to travel domestically and internationally for short-, medium-, and long-term assignments; valid passport required * Willingness and ability to work after regularly scheduled hours as needed * Willingness and ability for a shared on-call schedule * Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours) * Ability to lift 15 pounds at times * Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job Marginal Functions: A review of this may have omitted some of the marginal functions of the position that are incidental to the performance of the job duties and responsibilities. This job description, in no way, states or implies that these are the only duties and/or responsibilities to be performed by the employee in this position. The employee in this position will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.

Job Description Training/Base pay rate of $17.00 per hour. The Base rate increases by .50 upon completion of training. We have a Guaranteed Hourly Rate of $20.00 per hour upon completion of training through your first 9 months. This allows time to build your bonus and commission skills. If your post-training base rate, plus bonuses and commission don't bring you to the Guaranteed Hourly Rate, we will increase your pay. However, the earning potential is much higher! Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule. Bonus Opportunity: Earn a Trained and Active Bonus of $750.00, paid in two installments: $375.00 at 60 days of employment and $375.00 at 6 months. About Us: At Southern Star, we are the driving fulfillment force behind award-winning DISH TV, cutting edge Starlink Satellite Internet and innovative home entertainment and security products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology. Compensation: Base Pay and Commissions: Start with a competitive hourly rate and earn commissions. Performance Incentives: Boost your earnings with performance bonuses. First-Year Potential: Earn between $50,000 - $60,000 or more in your first year. Experienced Technicians: Earn between $60,000 - $85,000+ annually. Training and Growth: Paid Training: Comprehensive training to ensure your success. Support: Continuous support to help you achieve your career goals. Benefits: Insurance: Comprehensive insurance benefits. Retirement: 401K plans. Paid Time Off: Generous paid time off. Life Insurance: Company paid $25,000 life insurance policy. Company Vehicle: Provided upon completion of training. Device Plan: Monthly stipend for using your own smartphone. Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings. Role Requirements: Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces. Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI). Communication: Excellent communication and customer service skills. Sales: Successfully upsell products and services to customers while installing DISH systems. Time Management: Effective time management skills. Must have a clear Background, Drug Screen and Motor Vehicle Record Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Current Employees and Contractors Apply HereOsaic Careers Windows Systems Engineer Opportunity in Financial Services Windows Systems Engineer Information Technology Osaic is not considering remote candidates at this time. Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule. Role Type: Full time Salary: $70,000-$85,000 per year + annual performance-based bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ******************************************** Summary: We are looking for a driven and motivated individual to join our Infrastructure Systems team. This role focuses on deploying, configuring, and maintaining servers, while monitoring Windows systems and application performance. Must be able to implement tools and procedures to improve platform maintenance and identify processes for automation. Individuals will also be addressing vulnerability remediation, which is key to maintaining the security and integrity of our systems. Additional duties include working with Application Development teams on system design and code deployments, resolving server/storage/system capacity issues, performance configuration and providing security analysis implementations. Responsibilities: Proactively monitors Windows system performance and availability including disk space, processor time, memory utilization and ensuring file systems are cleaned when it fills. Ensures that all supported systems are highly reliable, secure, and performing at acceptable levels. Deploying Windows servers, 2022/2025, in accordance to industry standards Configuring roles and features such as Active Directory Domain Services (AD DS), DNS, DHCP, and Group Policy. Applying CIS benchmarks or similar standards. Implement and develop new tools and procedures aimed at making platform maintenance more effective and efficient, identifying processes that can be automated. Perform root-cause analysis of complex issues ranging through hardware, operating system, application, network, and information security platforms while working closely with a variety of infrastructure teams and business users to implement long-term solutions Communicate with vendors and other groups to determine project, technology and business needs. Updates and maintains system documentation and local procedures. Supports software vendor to ensure application software is installed correctly and all current maintenance levels have been applied. Implements and maintains monitoring infrastructure to provide relevant statistics to management on performance/utilization of production environment. Performs various projects and tasks assigned by manager. Education Requirements: Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant practical experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required. Microsoft Certifications for Windows Server and Active Directory are highly desirable. Basic Requirements: 3 years' experience in Windows Active Directory environments Advanced knowledge on Windows Server 2022 & 2025 administration. Advanced knowledge on Windows 2022 & 2025 Active Directory architecture and design Advanced knowledge with Enterprise Active Directory cross-forest migrations Advanced knowledge of Group Policy, DNS, DHCP. Windows Server and Windows networking Preferred Requirements: Experience in all phases of Active Directory design and engineering Experience with software engineering tools and systems platform management technologies Experience with a VMware server environment and resource management Ability to engage with internal customers without direction Ability to independently plan, execute, and deliver complex projects from initiation through completion with minimal supervision Current Employees and Contractors Apply Here

Job Type: Full-time | Monday - Friday, 8:00 AM - 5:00 PM Monarch Medical Management is a leading integrated medical facility dedicated to delivering high-quality, multispecialty care throughout Greater New Orleans and Baton Rouge. We pride ourselves on compassionate service and personalized attention that puts patients first. Position Overview We're seeking a professional, service-oriented team player to join our fast-paced IT Department as an IT Systems Administrator. In this full-time, non-exempt role, you'll play a key part in maintaining and optimizing the technical infrastructure that supports our healthcare operations. Occasional travel to surrounding clinics is required, and the position is eligible for overtime. Key Responsibilities • Configure and maintain servers to ensure optimal performance • Manage user accounts, permissions, and access controls • Monitor routers, switches, and firewalls to maintain network stability • Provide technical support for healthcare applications, including EHR and PACS • Implement and manage data backup and recovery protocols • Enforce security policies to protect patient data and ensure HIPAA compliance • Collaborate on system upgrades and maintain thorough documentation Qualifications • Associate degree in Information Technology or related field • Proven experience as a Systems Administrator (healthcare experience preferred) • Familiarity with Electronic Health Records (EHR) and PACS systems • Proficiency in Windows and Linux server environments • Experience with virtualization technologies (VMware, Hyper-V) • Strong knowledge of Active Directory, Group Policy, and DNS • Security certifications such as CISSP or CISM are a plus • Excellent communication and interpersonal skills Benefits • Health, Vision, and Dental Insurance (after 60 days) • Continued Education Programs • Paid Time Off • Retirement Plans Monarch Medical Management is proud to be an Equal Employment Opportunity employer. We welcome all qualified applicants regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by law. View all jobs at this company

About Diamond Infrastructure Solutions (website) Diamond Infrastructure Solutions is an infrastructure-focused company strategically located in the U.S. Gulf Coast - the heart of U.S. manufacturing. The company is comprised of ~2700 employees and contractors that are driven by a customer-first entrepreneurial mindset, offering expertise and turn-key services to more than 70 on-site and off-site customers across the U.S. Gulf Coast. The company is built upon the foundation of Dow's world-leading operational excellence to deliver best-in-class services and reliability. Our vision is to be the trusted leader in infrastructure-delivering reliable, sustainable, and cost-effective solutions that adapt to our customers' evolving needs. At Diamond Infrastructure Solutions, we empower growth across the U.S. Gulf Coast by providing strategic land access and dependable services. Backed by world-class assets, scale, and expertise, we help our partners optimize costs, accelerate their ambitions, and achieve lasting value through every project and partnership. Our People are the integral ingredient to our culture of employee ownership and excellence-driven core values. An unwavering focus on employee & asset safety and the generational impact to our environment & surrounding communities is critical. Together we will strategically deliver Focused Growth while positioning the organization to leverage industry megatrends for sustained success. About you and this role Diamond Infrastructure Solutions is seeking our next Site Infrastructure Admin & ODMS Coordinator to support St. Charles Operations in Hahnville, LA. This role will be the Administrative Specialist for Infrastructure and ES&S providing general administrative support the leaders and department. In addition, the role will be the ODMS Coordinator for Site Infrastructure, ES&S, and SIM Maintenance departments. You exercise discretion and independent judgement in managing flow of work. This role requires full proficiency gained through job-related training and on-the-job experience to perform a range of tasks under limited supervision. In addition, the role will be the ODMS Coordinator for Site Infrastructure, ES&S, and SIM Maintenance departments. Responsibilities Provide a wide variety of professional administrative support under limited direction to leaders, colleagues or groups in the organization. Competent in scheduling meetings, booking conference rooms, ordering food/drink, and managing the visitor process. May attend meetings to assist with presenting materials or taking notes. Complete expense reports for self and others and submit on behalf of leader and/or team. Monitor and track expenses against budgets; resolve discrepancies and provide reports to cost center owner or budget manager. Demonstrate good problem-solving skills. Capable of prioritizing competing requests successfully and multi-tasking. Demonstrate comfort and skill when using technology. Strong organization and time management skills. Good planning skills and ability to anticipate needed resources. Able to adapt to change. Good team player and a fixer. Help troubleshoot issues and serve as a point person for questions or guidance. May act as department focal point with external vendors, service providers, etc. Maintain and add documents into SharePoint sites and Teams. Act as the technical office equipment focal point to enable daily effectiveness. Teach and coach others how to use standard office equipment and software systems. Maintain documents and records in accordance with company guidelines. Engage in onboarding of new employees and contractors into the plant/department. Lead overall ODMS "maintain" efforts for the business in the department. Coordinate and work with other ODMS support and implementation roles to "implement" and "maintain" the ODMS. Specifically owning the WebEDMS, and MOC tools. Act as the organization subject matter expert for the overall management system. Required Qualifications A minimum of a High School diploma or GED equivalent. At least 3 years of experience in a professional business role, such as administrative assistant, project coordinator, event coordinator, project management, administrative role within the military, or similar type role. Experience with all Microsoft Office applications (Word, Excel, PowerPoint and Outlook). Must possess a TWIC card or be eligible to obtain a TWIC card. For information on TWIC eligibility requirements, please see: ************************************* (If unable to access link, copy and paste in your browser). A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process. Your Skills Administrative Proficiency: Skilled in managing calendars, scheduling meetings, coordinating travel, and handling expense reports with minimal supervision. Organization & Time Management: Strong planning skills with the ability to prioritize competing requests, manage multiple tasks, and anticipate resource needs with little direction. Communication & Coaching: Excellent interpersonal skills to coach employees and collaborate with stakeholders effectively. Compliance & Data Management: Detail-oriented approach to maintain accurate records, track compliance, and support audits. Continuous Improvement: Analytical mindset to drive process improvements and manage systems like ODMS. Technology Savvy: Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), SharePoint, Teams, and standard office equipment. Comfortable teaching others how to use these tools. Additional Note This position does not offer relocation assistance. Benefits - What Diamond Infrastructure Solutions offers you We invest in you. Diamond Infrastructure Solutions invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing. Vibrant network of Employee Resource Groups (ERGs) designed to foster inclusion and belonging. With ten ERGs spanning diverse interests and identities, there's a group for everyone. Employees are encouraged to join and actively participate. Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. Employee stock purchase programs (availability varies depending on location). Student Debt Retirement Savings Match Program (U.S. only). Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees' Savings Plan (401(k)), helping employees reach the Company match. Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations. Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. Competitive yearly vacation allowance. Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents). Paid time off to care for family members who are sick or injured. Paid time off to support volunteering and Employee Resource Group's (ERG) participation. Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey. On-site fitness facilities to help stay healthy and active (availability varies depending on location). Employee discounts for online shopping, cinema tickets, gym memberships and more. Additionally, some of our locations might offer: Transportation allowance (availability varies depending on location) Meal subsidiaries/vouchers (availability varies depending on location) Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location) Diamond Infrastructure Solutions is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR ************** and select option 8.

BASIC PURPOSE Helpdesk Administrator I is responsible for, but not limited to, handling first level support of service requests by telephone, email, chat or onsite. This position is also responsible for dispatching service tickets that cannot be resolved at the Help Desk I level. These services are typically provided for company supported computer applications and platforms. Provides "break -fix" support for PC hardware and software. The Helpdesk Administrator I is prepared to answer the most commonly asked questions or provide resolutions that often belong in an FAQ or knowledge base. If the issue isn't resolved, the Helpdesk Administrator I will escalate the issue to the Helpdesk Administrator II. This position may also provide onsite support for projects led by System and Network Engineers. This position will have a basic understanding of helpdesk policies and procedures, printers, switches, routers, firewalls, VLANS, VOIP. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Provides Windows OS Desktop support • Provides Microsoft Office Suite installation and support • Provides Printer / Scanner Desktop Installation and support • Provides Desktop Hardware replacement / installation • Provides Desktop setup, configuration, and installation • Provides Windows Desktop OS patching, upgrade, and PC migration • Provides Mobile device support setup/configuration • Ticket dispatching • Desktop application support and vendor coordination for troubleshooting • Basic ability to support the following (as examples): o UPS battery backups o Switches o Routers/Firewalls o Cabinets / Patch Panels o Access Points • Basic troubleshooting of wireless connectivity • Makes basic changes to Cisco VOIP handsets • Assist with deployments of network projects • ≥80% of remote support • All other duties as assigned. • Maintains professional and technical knowledge via professional development and maintaining certifications BEHAVIORAL COMPETENCIES • Communication: Excellent ability in requirements gathering, documentation and articulating technical and functional contents to technical and non-technical audiences • Leadership: Foster a high-performance culture characterized by service leadership, collaboration and transparency that will result in strong team morale, effective talent utilization, and partnership across functional areas of the organization. • Composure: Works well under pressure and in stressful situations. • Customer Focus: Strong customer service skills; must possess a "can do" and team oriented attitude. Responds with a sense of urgency, solicits feedback to improve service, responds to requests for assistance and meets commitments. • Ethics/values: Works by UDI's core values. • Initiative/Action Oriented: Acts on priorities, problems and opportunities to achieve individual results in a proactive and timely manner. Functions well in multi -tasking environment. Adopts course if current one is not working. • Integrity/Trust: Is accountable and maintains the confidentiality of UDI's corporate data. • Interpersonal Skills: Works well with others; builds relationships; uses diplomacy and tact; works effectively with the management team and respect differences of opinion. • Motivating Others: Creates an environment in which people are inspired to do their best and feel they belong. Sets appropriate example for others. • Planning/Goal Setting: Plan, organize, and set goals. • Problem Solving: Solution-driven, flexible and creative in problem solving. • Self-development: Strong commitment to ongoing professional development. KNOWLEDGE, SKILLS, ABILITIES • Attention to Detail: Follows detailed procedures to ensure accuracy in the entry and reporting of data. • Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. • Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one. • Language Comprehension and Expression: Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to make effective and persuasive presentations to management, customers, and staff. • Managing Change and Flexibility: Ability to multi-task while setting appropriate priorities to achieve goals. Includes ability to adapt to changes in the work environment, manage competing demands and can deal with frequent change, delays or unexpected events. • Organization: Ability to plan and organize; including the ability to anticipate tasks, set priorities, and meet strict timelines under considerable changes in priorities at times. • Investigative/Reasoning: Ability to define problems, collects data, establishes facts, and draw valid conclusions. • Responsibility and Accountability: The ability to meet commitments made to yourself and others; keeping promises you make, and acknowledging and accepting the choices you have made, the actions you have taken, and the results they have led to. Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work timely and in accordance with performance expectations. MINIMUM QUALIFICATIONS • High School Diploma or equivalent required. Associate Degree in Information Technology or related field preferred. • Previous computer technical support preferred. • Must possess current CompTIA A+, Network+ or Security + certification (to be obtained within first 90 days if not currently certified). • Basic knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users. • Understanding of Active Directory to unlock and reset passwords. • Proficient with troubleshooting Windows Operating systems. • Ability to troubleshoot and resolve email issues, specifically MS Outlook. • Ability to communicate clearly and professionally, both verbally and in writing. • Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer's issues.

SummaryThe Technical Support Engineer II (TSE II) drives customer satisfaction through Service Excellence by providing advanced technical support and counsel to remote and onsite Engineers, Clinical Applications Technicians (CATs), TSE I's, and Customers experiencing system performance issues. As the senior technical resource for service-related escalations for GEHC Software and customer hardware, this role leads incident management and customer escalations, delivers expert troubleshooting, and champions quality, productivity, and knowledge-management initiatives.Job Description Key Responsibilities Advanced Technical Support & Incident Management Provide remote advanced technical support for GEHC Software and customer hardware, including coaching customers and field teams on contributing factors (e.g., AV, network, Citrix, Microsoft). Lead customer escalation meetings; define logical engagement plans and drive timely resolution using appropriate escalation processes. Apply expert diagnostic methods and remote tools to reduce case resolution cycle time and improve remote TTR (time to repair). Escalations, Quality & Productivity Serve as the senior technical resource for service-related escalations; coordinate corrective action plans with customer and team leadership. Champion productivity programs and act as a change agent in product serviceability, reliability, quality trend analysis, and new product introduction support. Identify, lead, and implement process and troubleshooting improvements; manage/support business process enhancements that increase competitiveness and growth. Knowledge Management & Tools Develop, approve, and publish Knowledge Base (KM) content to expand the technical solutions available to Field Engineers and TSEs. Contribute ideas and participate in workouts and small projects to improve productivity tools and service readiness. Maintain up-to-date knowledge of GEHC Software products, service expertise, and diagnostic tools to sustain “expert” advisory status. Cross-Functional Collaboration & New Product Support Partner with Modality/Service Engineering, Product Engineering, and onsite engineers to drive product quality, serviceability, and formal escalation resolution. Provide valuable input to new product development and service readiness, including service diagnostic tools, feature enhancements, and product quality. Training & Mentorship Coach and train TSE I's, onsite engineers, and peers to ensure technical and customer skills meet business needs; frequently serve as SME for GEHC Software training. Lead or co-lead project teams in serviceability/reliability improvements, quality trend analysis, productivity program execution, and new product introduction support. Documentation & Workflow Provide timely, complete documentation that meets all process and quality requirements (e.g., CRM case notes, troubleshooting records). Maintain case workflow and manage backlogs to provide customer-centric support and expedited resolution times. Customer-Centric Support Provide 24x7x365 support in a fast-paced environment to ensure customer satisfaction and timely resolution of issues. Willingness to: Submit to a background investigation, including verification of past employment, criminal history, and educational background. Take a drug test. Be legally authorized to work in the United States without restriction. Work overtime, on-call, weekends, and holidays as required. Complete vendor credentialing as required. Qualifications Minimum: 5 year as TSE I or TSE I requires a minimum of 5 years engineering experience as FE II and/or FE III, or equivalent external experience. Proven expertise in repair and maintenance of GEHC Software and customer hardware. Demonstrated capability in incident management, customer escalation leadership, and logical engagement planning. Technical Skills Advanced proficiency with remote diagnostic and troubleshooting tools (e.g., Common Service Desktop, CRM, and other remote support platforms). Strong working knowledge of: Networking concepts and protocols AWS Citrix, Microsoft ecosystems Linux/OS, VM/virtualization, Kubernetes, Cloud, Alerting/Monitoring HL7 and legacy product integrations (as applicable) Core Competencies Expert troubleshooting and analytical skills; able to resolve complex, ambiguous technical issues. Strong, friendly, and competent communication and facilitation skills with customers and cross-functional teams. Leadership in change management, quality improvement, and productivity initiatives. Customer-obsessed mindset with a track record of reducing cycle times and improving TTR. Strong ability to manage both scheduled and ad-hoc competing priorities Strong ability to pivot and manage multiple concurrent situations Proven ability to self-direct and maintain high productivity while adhering to group standards Work Conditions Remote support position from employee's home office with an adequate work environment for professional customer interactions. Participation in on-call rotations to facilitate 24x7x365 customer support. Fast paced professional environment as part of customer focused critical care support center. Optional Education: Bachelor's degree in IT engineering or related field preferred. Certifications: Networking, cloud, or vendor-specific certifications. #LI-PA1 #LI-Remote We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $108,000.00-$162,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No

Job Description JOB SUMMARY/PURPOSE The Network and Voice Manager owns the architecture and operations of enterprise network and voice capabilities that keep offices, partners, customers, and field operations connected and secure, and actively seeks opportunities to improve delivery through automation and modern, responsible use of generative AI. ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS Lead and develop the network and voice team; set priorities, ensure on-call readiness, and run major incident response. Own network and voice architecture: define target architectures, standards, and roadmaps; drive lifecycle, patching, capacity planning, and resiliency patterns. Own perimeter and remote access services including firewall platforms, VPNs, secure internet access, private access controls, and cloud-delivered security enforcement; maintain policy governance and periodic reviews with Security. Deliver reliable cloud and partner connectivity: routing, external DNS dependencies, secure ingress/egress, and least-privilege network access. Ensure voice and contact center quality: QoS design, monitoring, troubleshooting, and provider management. Partner with OT stakeholders to keep OT/SCADA and IoT connectivity safe, segmented, and supportable. Manage carriers, cellular providers, OEMs, and MSPs; own SLAs, escalations, and cost awareness. Track and report KPIs (availability, latency, packet loss, MTTR, change success rate, voice quality/MOS). Maintain accurate documentation and diagrams (circuits, sites, devices, external DNS domains/zones, DNS forwarders, dependencies) in the ticketing/knowledge system and CMDB. Primary Scope Coverage: Branch LAN/WAN/WiFi (WAN) External and internal DNS services, standards, security, and resiliency Internet, private circuits, carriers and cellular partners Partner connectivity (B2B), tunnels, and third-party integrations Cloud networking (Azure and other cloud environments, as applicable) Secure internet access, private application access, and policy-based remote user access (SSE/SASE capabilities) Firewalls, VPNs, segmentation, secure remote access, and cloud-delivered firewall services Genesys contact center network and telephony dependencies (SIP, trunks, routing) Microsoft Teams voice (telephony, QoS, E911/location) Metering IoT and OT/SCADA networks (segmented, monitored, change-controlled) MINIMUM REQUIREMENTS Minimum education required of the position Bachelor's degree in IT/Engineering or equivalent experience. Minimum experience required of the position 7+ years enterprise networking (LAN/WAN/WiFi, routing/switching, firewalls). 3+ years team leadership or senior technical lead ownership. Proven vendor management experience. Experience with corporate voice and contact center environments (Genesys preferred). Experience with segmented networks; OT/SCADA or critical infrastructure strongly preferred. Minimum knowledge, skills and abilities preferred of the position Strong networking fundamentals: TCP/IP, routing (BGP/OSPF), QoS, VPNs, PKI/certs; packet-level troubleshooting. DNS/DHCP, including external DNS domains and control-plane dependencies. Perimeter and access security: firewalls, segmentation, secure remote access, and cloud-delivered security controls. Cloud networking fundamentals (virtual networks, routing, secure ingress/egress). Voice fundamentals (SIP/RTP, codecs, call quality drivers). Leadership in incidents and change: clear communication, calm execution, and strong operational discipline. Automation mindset (scripts, templates, Infrastructure-as-Code where applicable) and comfort leveraging generative AI to accelerate analysis, documentation, and troubleshooting workflows. Preferred: Utilities or asset-intensive operations experience. SASE/SSE and Zero Trust network access patterns. OT segmentation concepts (for example ISA/IEC 62443). Monitoring and logging integrations (NPM, SIEM). Any certificates, licenses, etc. required for the position • Preferred: CCNP (Enterprise) or equivalent. Firewall and cloud networking certifications aligned to your stack. Physical Requirements Able to operate a personal computer, either desktop or laptop. Able to sit for extended periods of time. Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment. Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects. Working Conditions The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Perform other job-related duties as assigned, within your scope of responsibilities. Job duties are performed in a normal and clean office environment with normal noise levels. Work is predominately done while standing or sitting. The ability to comprehend, document, calculate, visualize and analyze are required. Able to work regular hours, with occasional overtime. About Delta Utilities Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States. Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025. Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers. Learn more at *************************** Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law. #LI-TM1

The Systems & Network Administrator is responsible for providing the highest tier of onsite and remote support to our clients. This relates to all technology, to include workstations, servers, printers, networks, and vendor specific hardware and software. This position requires the candidate to identify user problems promptly, develop solutions and always maintain our high level of customer satisfaction. A typical week: Based out of our Baton Rouge office, this position will include onsite service at our client's offices in the area with occasional onsite service in the New Orleans area. Benefits include: Excellent healthcare benefits, PTO, bonus program, training opportunities & more. Pay range: $58,000 - $82,000, depending on experience. Primary Responsibilities Highest tier of support relating to technical issues involving Microsoft's core business applications and for cloud-based applications and technologies such as Microsoft 365. Highest tier of support for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, as well as virtual environments built on Citrix, Microsoft, and VMware. Technical services and support at the network level: WAN, LAN and WLAN connectivity, routers, firewalls, and security. Remote access solution implementation and support: VPN, Remote Desktop, and Citrix System documentation and consulting services to include system reviews and recommendations. Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. Service escalations from Level 1 and Level 2 technicians. Additional Responsibilities Improve customer service, perception, and satisfaction. Ability to work in a team and communicate effectively. Escalate service or project issues that cannot be completed within agreed service levels. Business awareness: Develop, document, and update specific knowledge about the customer and how IT relates to their business strategy and goals. Develop in-depth knowledge of the service catalog and how it relates to customer's needs. Document internal processes and procedures related to duties and responsibilities. Responsible for documenting time and expenses as they occur. Remain up to date with current and future technologies emerging in the industry. Qualifications All team members at this level are expected to achieve a certification from our preferred firewall brand (Watchguard) within the first 6 months of employment. Examples of additional certifications that may be required include Microsoft, Citrix, Cisco, VMware, CompTIA Ability to pass test demonstrating strong written and verbal communications skills. 5 - 10 years IT support experience with proven experience working on networking, servers and applications in an enterprise environment. Ability to pass vocabulary and operational proficiency tests on current PC hardware, software, and networking. Ability to work as scheduled sitting, standing, stooping, lift and carry 35 lbs., use a keyboard, and speak on the phone. Ability to travel to client site using your private vehicle. Preferred Skills Interpersonal skills: Such as telephony skills, communication skills, active listening and customer-care Diagnosis skills of technical issues Ability to multi-task and adapt to changes quickly. Service awareness of all organization's key IT services for which support is being provided. Understanding of support tools, techniques, and how technology is used to provide IT services. Ability to analyze practical business impact of IT and related systems. Self-motivated with the ability to work in a fast-moving environment. 2 years of coursework in computer related discipline. 2 years of experience with a managed services provider or IT consulting company. Current/Active certification related to networking or servers. Experience with Mac or Linux based systems. Experience with network cable installation and termination.

Alliance Safety Council IT Network System Specialist Summary: The Network System Specialist for the Alliance Safety Council is to maintain the networks, test and deploy systems, diagnose and correct hardware or software problems. requires no supervisory responsibilities. Essential Support Functions: Monitors desktop support for end-users including software support and training as well as hardware break-fix issues. Work with technology stack hardware to include servers (HP/Dell), storage (Pure), and Fortinet networking. Manage Active directory/Azure Active directory, windows files terminal servers, group policy and exchange services. Issues, and deploys M/O365 accounts, licensing, M365 suite and support for all users. Monitor Software Support for business solutions (Adobe, Snagit, Sage etc). Work with Server OS 2016/2019/2022. Management of Security Cameras & perimeter security. Maintenance and deployment of Website servers from OS down. Monitors backups, maintenance and data protection for business-critical resources. Work with Route 53 for DNS entries and manipulate DHCP within Fortinet stack. Works with VMware to manipulate VMs. Programming skills using PowerShell. Deployment and monitoring of VM services within cloud infrastructure (OS down). Asset management for all company resources to include classroom A/V technology. Management and monitoring of software and Voip phone services. Knowledge, Skills and Abilities: Strong Documentation Skills Strong Customer Service Skills Strong Organization Skills Must understand the concept of integration Communicating in a professional and effective manner Have a meticulous and organized approach to work Thoroughness and attention to detail Process teamwork and communication skills Have patience and the ability to remain calm in a crisis Must be flexible and knowledgeable in functions of the IT Department Non-Essential Functions: Other duties/tasks as may be assigned. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the Network System Specialist, the employee must be able to regularly stand, walk, climb, balance, stoop and kneel and must occasionally lift and/or move up to 25 pounds. Work Schedule: Monday - Friday with occasional after hours and/or weekends. THIS IS AN ONSITE ROLE IN BATON ROUGE, LA. Qualifications Qualifications: To perform this job successfully, an individual must have practical job experience in working with networking, OS, and support desk functions. Requires knowledge and understanding of the English grammar. A two (2) year degree in a field related to software, hardware, or information systems or high school education/GED plus at least 2 years' experience in network administration.

Field Technician Salary: $18.50 $24.50 No Experience Required Sign-On Bonus: $250 Join Our Team! Ready to build a career with meaningful growth, strong support, and great pay? Do you have the desire to work hard and build a stable career at an Employee-Owned company? Tired of not being able to pay your bills on time and differentiate yourselves from team members that don t perform like you do? If so, now is the time to join the Satellites Unlimited (SUI) family as a Field Technician! This entry-level satellite TV and broadband installer role is ideal for individuals with mechanical aptitude and good communication & customer service skills. Quick Apply: Takes less than 10 minutes on our website Watch what it s like to be part of the team: **************************** Facebook: ******************************************** YouTube Channel: *************************************************************** Why You'll Love This Role Competitive Pay: $18.50/hour base pay guaranteed (Year 1). Techs currently earn $22 $24.50/hour on average based on performance; top performers earn up to $35/hour. Paid Training Bonuses: Weekly and monthly performance-based incentives Company-provided vehicle, gas card, tools, and phone 100% Employee-Owned Company Independent Work & Autonomy: Enjoy a variety of tasks without constant oversight What You ll Do Install tech products from DISH, Boost Mobile, OnTech, Hughes, Polk Audio, Google, and Ring Troubleshoot and solve equipment & service issues Educate customers and sell smart home products & related services What You ll Need - Physical Requirements Ability to lift up to 80lbs. And carry extension ladders Stand for long periods of time Must be at or below 330 lb weight limit Work in confined spaces - Professional Requirements Strong customer service and communication skills Valid driver s license and clear driving record Pass background check and drug screen Flexible availability, including weekends and holidays About Us Satellites Unlimited (SUI) is a Regional Service Provider and Authorized Retailer serving the Southeast. With over 300 team members and 175,000+ customers annually, we deliver top-notch video, internet, home automation, and security solutions. Most of our team leaders, trainers, and managers began their careers as field technicians. Technicians can grow into roles like Field Service Manager, Corporate Training Instructor, Trade Development Specialist, and other leadership roles. We improve lives through bold, unmatched field service excellence! Benefits Medical, Dental, Vision Insurance Company-Paid Life Insurance Short & Long-Term Disability 401(k) Plan Employee Stock Ownership Plan (ESOP) Paid Vacation: 5 days after 6 months 5 additional days after 1-year anniversary Ongoing Technical Training & Career Development Promotion Opportunities (many current leaders started as technicians) Employee Assistance Program (financial/legal/family services) Tuition Reimbursement If you're motivated, hands-on, and ready for a career you can grow with, we d love to hear from you. #LeadDog

Company Cox Communications, Inc. Job Family Group Technical Operations Job Profile Network Technology Technician I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $29.38 - $44.09/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description As Cox's Network Technology Technician I, you're first in, last out when it comes to keeping our system running. If you're a voracious learner who thrives under pressure, you'll find lots to love in this job. What exactly will you be doing? Well, to put it simply, you'll support system growth and quality performance of all current and future Cox Communications products and services. You'll also be part of a fun workplace culture where your career goals and work-life balance are honored. Keep reading for more details and apply today! What's In It For You? Cox is a company made of amazing people, and we take care of them first. Here's a peek at our best-in-class benefits package and award-winning employee culture: * We all have lives and responsibilities outside of work, and we respect that. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies. * Our talent is paid what they're worth with a competitive salary package and top-notch bonus & incentive plans. * We help you prepare for the future with a 401(k) (that we'll generously match), life insurance and disability insurance. * You'll enjoy a generous suite of healthcare benefits with various deductible options, along with pharmacy benefits, Flexible Spending Account and Health Savings Account options, counseling for mental wellness and more. * As you grow your family, rest assured that you'll be covered by our inclusive parental leave policies, plus adoption assistance and comprehensive fertility coverage. * Want to volunteer in your community? We encourage that, and even provide paid hours for you to do so. * Our employees enjoy discounts on computers, entertainment, travel and more. * Continuing education and professional development are important, and at Cox we offer both. * We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well. * And much more! What You'll Do Your tenacious and adaptable personality make you a great fit for this job, where on any given day you may be called upon to: * Install, disconnect and troubleshoot video, high-speed internet, telephony and automation services. * Perform proactive/reactive maintenance that's needed to restore Hybrid Fiber Coaxial (HFC) networks to Cox performance specifications. * Maintain and repair equipment with HFC distribution system. * Requisition equipment and supplies from warehouse, and stock vehicle as needed. * Maintain company trucks and other equipment per service requirements and safety guidelines. * Drive a company vehicle between office and/or home, warehouse and work sites. * Monitor the Workforce Administration System (WFA) throughout the day. * Communicate with dispatch for help and/or status on service requests. * Consult with supervisors and other technicians for advice and aid as needed. * Educate customers about their existing services and promote other Cox services. * Attend training that may include refresher training and product and service updates. * Use small hand tools, power tools, and test equipment. * Work with alarms, low voltage electricity and color-coded wires. Who You Are You're a critical thinker and an active listener. You're a problem solver and an issue resolver. The following qualifications are also in your toolbox: Minimum * High School diploma/GED with 5 years of experience in related field; OR 7 years of equivalent experience in lieu of a diploma or certification. Post-high school education a plus. * 18 years of age * Valid state driver's license and a good driving record * Minimum of one year of direct customer service experience * One year of work experience in a comparable field (e.g. related hands-on trade role) * Demonstrated proficiency in Core Technician skillsets. * Certifications and licenses, as required by state and municipal laws * Successfully meet (and maintain) additional background check requirements for specialized projects/services * PC and Windows software skills * Stable work history * Able to work required shifts and overtime (if necessary) * Spanish proficiency desirable in some locations * Travel as business needs dictate Preferred * Any level degree or certification beyond High School diploma/GED +3 years of experience in related discipline desired. * 5+ years of experience specifically in-service installation and repair in multiple service provider and/or telecommunications environment. Physical Requirements * Ability to carry and use tools and equipment * Requisite ability required to drive a commercial motor vehicle (CMV physical requirements included) * Ability to operate aerial lift device (bucket truck) * Adequate ability to distinguish different colors of wire * Ability to frequently bend, stoop, and crawl * The physical limitation of ladder and associated fall protection equipment provided is: * Aerial lift (bucket truck) boom capacity is 350 pounds (inclusive of body weight, tools, equipment, PPE etc.) Tools and equipment weigh approximately 50 pounds * The physical limitations of applicable equipment (such as aerial lift/buck truck boom, ladder, fall protection harness) includes weight capacities of approximately 300 pounds. * Get in and out of a van to retrieve various items. Step heights are 19" * Lift 500' rolls of RG 11 Messenger Cable weighing 40 lbs. These rolls are lifted from a height of 12" and placed up to a height of 36". * Raise and lower a ladder roof rack requiring 40 pounds of force with hand heights at 55" - 60". * Compress fittings onto coaxial cables with a crimping tool requiring 19 pounds of force with one hand. * Ascend and descend a ladder while wearing a tool belt that weighs 10 lbs. * Lift and carry a 63 lb., 28' extension ladder * Lift 1000' rolls of Tri-Shield weighing 28 lbs. These rolls are lifted from a height of 12" and placed up to a height of 47". * Lift miscellaneous tools and products within the warehouse and van racks. These items weigh up to 10 lbs. and are lifted from the floor and up to a height of 72". * Lift a 220V power supply weighing 88 lbs. This power supply is lifted from the floor and placed up to a height of 42". * Pull a double vault door with a hand height of 18" - 24" requiring 80 pounds of force. * A physical exam to verify the physical requirements above as well as others not listed may be required * Ability to climb ladders and/or utility poles and work in high places * Ability to work in small places (such as crawl spaces and attics) * Ability to work outdoors and in extreme weather conditions and varying topographic, wet and dry locations. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Company Cox Communications, Inc. Job Family Group Technical Operations Job Profile Network Technology Technician I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $29.38 - $44.09/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description As Cox's Network Technology Technician I, you're first in, last out when it comes to keeping our system running. If you're a voracious learner who thrives under pressure, you'll find lots to love in this job. What exactly will you be doing? Well, to put it simply, you'll support system growth and quality performance of all current and future Cox Communications products and services. You'll also be part of a fun workplace culture where your career goals and work-life balance are honored. Keep reading for more details and apply today! What's In It For You? Cox is a company made of amazing people, and we take care of them first. Here's a peek at our best-in-class benefits package and award-winning employee culture: We all have lives and responsibilities outside of work, and we respect that. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies. Our talent is paid what they're worth with a competitive salary package and top-notch bonus & incentive plans. We help you prepare for the future with a 401(k) (that we'll generously match), life insurance and disability insurance. You'll enjoy a generous suite of healthcare benefits with various deductible options, along with pharmacy benefits, Flexible Spending Account and Health Savings Account options, counseling for mental wellness and more. As you grow your family, rest assured that you'll be covered by our inclusive parental leave policies, plus adoption assistance and comprehensive fertility coverage. Want to volunteer in your community? We encourage that, and even provide paid hours for you to do so. Our employees enjoy discounts on computers, entertainment, travel and more. Continuing education and professional development are important, and at Cox we offer both. We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well. And much more! What You'll Do Your tenacious and adaptable personality make you a great fit for this job, where on any given day you may be called upon to: Install, disconnect and troubleshoot video, high-speed internet, telephony and automation services. Perform proactive/reactive maintenance that's needed to restore Hybrid Fiber Coaxial (HFC) networks to Cox performance specifications. Maintain and repair equipment with HFC distribution system. Requisition equipment and supplies from warehouse, and stock vehicle as needed. Maintain company trucks and other equipment per service requirements and safety guidelines. Drive a company vehicle between office and/or home, warehouse and work sites. Monitor the Workforce Administration System (WFA) throughout the day. Communicate with dispatch for help and/or status on service requests. Consult with supervisors and other technicians for advice and aid as needed. Educate customers about their existing services and promote other Cox services. Attend training that may include refresher training and product and service updates. Use small hand tools, power tools, and test equipment. Work with alarms, low voltage electricity and color-coded wires. Who You Are You're a critical thinker and an active listener. You're a problem solver and an issue resolver. The following qualifications are also in your toolbox: Minimum High School diploma/GED with 5 years of experience in related field; OR 7 years of equivalent experience in lieu of a diploma or certification. Post-high school education a plus. 18 years of age Valid state driver's license and a good driving record Minimum of one year of direct customer service experience One year of work experience in a comparable field (e.g. related hands-on trade role) Demonstrated proficiency in Core Technician skillsets. Certifications and licenses, as required by state and municipal laws Successfully meet (and maintain) additional background check requirements for specialized projects/services PC and Windows software skills Stable work history Able to work required shifts and overtime (if necessary) Spanish proficiency desirable in some locations Travel as business needs dictate Preferred Any level degree or certification beyond High School diploma/GED +3 years of experience in related discipline desired. 5+ years of experience specifically in-service installation and repair in multiple service provider and/or telecommunications environment. Physical Requirements Ability to carry and use tools and equipment Requisite ability required to drive a commercial motor vehicle (CMV physical requirements included) Ability to operate aerial lift device (bucket truck) Adequate ability to distinguish different colors of wire Ability to frequently bend, stoop, and crawl The physical limitation of ladder and associated fall protection equipment provided is: Aerial lift (bucket truck) boom capacity is 350 pounds (inclusive of body weight, tools, equipment, PPE etc.) Tools and equipment weigh approximately 50 pounds The physical limitations of applicable equipment (such as aerial lift/buck truck boom, ladder, fall protection harness) includes weight capacities of approximately 300 pounds. Get in and out of a van to retrieve various items. Step heights are 19” Lift 500' rolls of RG 11 Messenger Cable weighing 40 lbs. These rolls are lifted from a height of 12” and placed up to a height of 36”. Raise and lower a ladder roof rack requiring 40 pounds of force with hand heights at 55” - 60”. Compress fittings onto coaxial cables with a crimping tool requiring 19 pounds of force with one hand. Ascend and descend a ladder while wearing a tool belt that weighs 10 lbs. Lift and carry a 63 lb., 28' extension ladder Lift 1000' rolls of Tri-Shield weighing 28 lbs. These rolls are lifted from a height of 12” and placed up to a height of 47”. Lift miscellaneous tools and products within the warehouse and van racks. These items weigh up to 10 lbs. and are lifted from the floor and up to a height of 72”. Lift a 220V power supply weighing 88 lbs. This power supply is lifted from the floor and placed up to a height of 42”. Pull a double vault door with a hand height of 18” - 24” requiring 80 pounds of force. A physical exam to verify the physical requirements above as well as others not listed may be required Ability to climb ladders and/or utility poles and work in high places Ability to work in small places (such as crawl spaces and attics) Ability to work outdoors and in extreme weather conditions and varying topographic, wet and dry locations. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

GovCIO is currently hiring for a remote Master Network Engineer to support the US Courts. **Responsibilities** + Design, implement, and operate next-generation firewall and web security proxy solutions, ensuring secure, high-availability network operations across data centers and nationwide field locations + Design, implement, and maintain Palo Alto Networks next-generation firewall solutions, including security policies, NAT, VPNs, threat prevention, URL filtering, and decryption + Engineer and support Cisco routing and switching infrastructure across LAN/WAN environments + Design and maintain secure network architectures incorporating firewalls, web proxies, VPNs, and access control technologies + Deploy, configure, and support McAfee Web Security Proxy (Web Gateway) to enforce web filtering, malware protection, and acceptable use policies + Integrate firewall and proxy solutions with authentication systems (Active Directory, LDAP, RADIUS, TACACS+) + Monitor security platforms for threats, performance issues, and policy violations + Analyze logs and alerts to identify security incidents and implement mitigation strategies + Perform configuration reviews, rulebase optimization, and security hardening **Qualifications** + Bachelor's with 8+ years of network engineering experience (or commensurate experience) + 5 years of IT or network security experience + 3 years of hands-on experience with firewall and security platforms routers and switches + Strong experience with: + Palo Alto Networks firewalls + Cisco routers and switches + McAfee Web Security Proxy / Web Gateway + In-depth knowledge of: + TCP/IP, routing, and switching + IPsec and SSL VPNs + DNS, DHCP, NTP + ACLs, NAT, QoS + Experience with authentication and access control technologies: + RADIUS / TACACS+ Active Directory / LDAP + 1X + Clearance Required: Ability to maintain a Public Trust clearance **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $94,150.00 - USD $150,000.00 /Yr. Submit a referral to this job (****************************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2026-7495_ **Category** _Information Technology_ **Position Type** _Full-Time_

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. **Meet the Team** Our Distinguished Engineer team drives architecture and technical direction for Splunk's $3.5B platform, ingesting petabytes of data for over 95% of the Fortune 100. As a tight-knit group of DEs reporting to the VP of Architecture, we operate autonomously while coordinating closely on practical, durable solutions that evolve the platform for future requirements. Each DE owns cross-organizational domains that shift fluidly as needs arise. Work alongside exceptionally smart engineers who value rigorous thinking and friendly collaboration-this is where the technical future gets defined! **Impact:** Architect and operationalize AI infrastructure as a core component of Cisco Data Fabric, enabling engineering teams to integrate AI capabilities across the world's largest, most diverse data sets. Design MLOps platforms that solve complex lifecycle challenges-managing embedding model migrations, version compatibility, and continuous model updates-while ensuring operational excellence through monitoring, governance, and serving at petabyte scale. Identify and drive new opportunities for leveraging AI across the stack, establishing consistent architectural patterns for agent prompts, tool integration, and model orchestration. Build data pipelines and operational frameworks that enable hundreds of engineers to confidently deploy both LLMs and traditional ML models into production. Success is measured by customer adoption and usage of AI-powered features, alongside operational metrics-model performance, inference latency, and deployment velocity-that directly impact customer value. **Minimum Qualifications:** + Bachelor's in Computer Science (or equivalent) with 15+ years of related experience; or Master's with 12+ years; or PhD with 8+ years or equivalent experience + Designed and deployed AI/ML infrastructure and features in production cloud environments + Experience with major AI services including OpenAI, Anthropic, HuggingFace, AWS Bedrock, Azure OpenAI Service, or similar platforms + Production experience with AWS, Azure, or GCP cloud platform + Led technical decisions and architectural direction across engineering organizations of 50+ engineers **Preferred Qualifications:** + Experience with LLM-specific infrastructure including agent frameworks, prompt management, and tool integration + Model serving at scale with experience in inference optimization and performance monitoring + Designed and deployed AI/ML infrastructure for on-premises environments + Experience with major ML frameworks (TensorFlow, PyTorch, etc.) and model formats + Proven track record mentoring and growing engineers, with strong collaboration skills **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $267,600.00 to $339,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $273,200.00 - $442,600.00 Non-Metro New York state & Washington state: $267,600.00 - $390,300.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members' talent in order to discover their strengths and develop them to continue growth within the company. Looking For Perks? We've got you covered! Top industry pay Tuition Reimbursement 401k with company match Comprehensive health packages Paid Time Off Network Support Specialist This position is an intricate part of the IT department to ensure the best technology efficiency across the property. This position will handle trouble shooting, assist with network maintenance, ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Ensure consistent high-quality service to all our team members and guests. Effectively handle all service calls. Accurately assess user issues, and research, diagnose, and resolve problems. Promptly refer higher-level issues to other members of IT team for resolution. Follow up with users to ensure adequate problem resolution. Review and monitor applications and operating systems. Review and monitor file server and data communications equipment. Maintain integrity and security of company information through effective backup and restoration procedures and disaster recovery planning. Perform preventive maintenance and repair services to hardware components as needed. Implement and install new software and hardware as needed. Remain informed about new technology available. Review all departmental activities with IT Management team. Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine guest complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Perform other duties as assigned or reasonably requested by any member of management. QUALIFICATIONS 1 to 2 years of related work experience within the IT industry, preferred. High School Diploma/GED, required. Must be able to work Weekends, Nights, and Holidays Able to effectively communicate in English via verbal and written. Must be able to work in a fast-paced environment. Must be able to obtain a state gaming permit. The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.