Network Administrator jobs in Normal, IL

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description => Must possess a deep technical knowledge of Citrix XenApp 7 and in a large scale enterprise environment => Must possess a deep technical knowledge of Citrix Storefront 3 and in a large scale enterprise environment => Must possess a deep technical knowledge of Citrix Director 7 and in a large scale enterprise environment => Must possess an expert level of knowledge for Windows Server OS 2008 and 2012 => Must possess excellent interpersonal and communication (both written and verbal) skills with the ability to interact effectively in a working team environment Qualifications MANDATORY SKILLS/EXPERIENCE: --> Experience with the design, build, and deploy of Citrix XenApp 7.x, Storefront 3.x, and Director 7.x infrastructure --> Experience with Payment Card Industry (PCI) Compliancy requirements Nice to Have: --> Experience with HP Service Manager --> Experience interfacing Citrix Infrastructure with Citrix Netscaler a plus --> Experience with Atlantis USX or ILIO a plus --> Experience with Citrix XenApp SDK and Citrix Provisioning Services a plus --> Experience with load balancing and firewall technologies --> Citrix Certified Expert - Virtualization (CCE-V) Additional Information ** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Full-time Description Reports To: Information Technology Director Candidates must live within 60 miles of Champaign, 61820 and be able to work from the office at least 2 days a week. Relocation assistance is not being offered for this position. Job Summary The Database / Systems Administrator ensures the databases (PostgreSQL) and underlying systems (primarily RHEL) supporting CDGs technology platforms, are secure, perform efficiently and are highly available. They also provide second- and third-line technical support to local and remote staff. Key Responsibilities and Accountabilities · Work with developers to create and modify database structures · Perform database maintenance tasks, including backups/restores, updating statistics, rebuilding indexes, insert/update/delete operations, etc. · Change database schemas using Database Modification Requests (DMR) via SQL scripts · Maintain system security and data integrity by developing access system policies; specify user access levels and database access · Manage and secure customer Personal Identifiable Information (PII) across all database environments · Patch and upgrade host systems and database platforms to ensure they're secure and remain compliant for vendor support · Ensure optimal hardware and storage subsystems by managing disk allocation and CPU allocation/performance · Maintain a data dictionary by revising and entering definitions based on information provided by development teams and for those areas the DBA is solely responsible · Assist with the development, implementation and reporting of KPIs and SLAs · Develop, manage, and maintain elements of the disaster recovery and high availability plan · Participate in departmental projects as required · In conjunction with other IT staff, work to continually improve platform services provided to the business · Anticipate customer needs and proactively identify solutions · Maintain knowledge of emerging technology · Communicate effectively, verbally and in writing with people at all levels of the organization · Effectively translate complex, technical concepts into easy-to-understand language to assist non-technically oriented customers · Establish and maintain effective relationships with staff members, customers, and vendors. · Work in a team environment making positive contributions to the organization. · Other duties as assigned or required Requirements Qualifications and Skills · Associate's degree in Computer Science or Business Information Systems, or equivalent experience. · 3 years of relevant work experience · Extensive experience with (minimum versions) PostgreSQL 12 · Strong working experience of Red Hat Enterprise Linux 6.10 and 8.x and newer, and Shell Scripting · Certifications including Linux Foundation Certified Engineer (LFCE) and PostgreSQL Associate or Professional Certification preferred. Certification will be required within 12months of hire date · In-depth understanding of database engines and strong performance tuning skills · Experience building highly resilient, geographically separated database clusters · Understanding of and experience with Cloud hosting solutions (AWS, Azure, etc.) preferred · Experience with/exposure to VMWare and other virtualization technologies preferred · Ability to troubleshoot service outages as they occur, including after hours and weekends · Can work under pressure, prioritize multiple requests, meet deadlines, and achieve goals · Ability to work independently and with others in a team environment · Strong telephone, oral and written communication skills required · Must demonstrate accountability, willingness to accept responsibility and commitment to customer satisfaction · Excellent attention to detail Benefits Vacation/Sick time off Medical insurance Dental insurance Vision insurance Life insurance 401(k) with matching (up to 6%) Flexible spending account Salary Description 50,000 - 115,000

Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in-class IT consultancy services across the globe. We are a specialist IT consultancy offering services through our consultants/experts on a contingency basis in the UK, Europe, USA and Asia Pacific. We work with a portfolio of high profile multinational clients across all sectors. Job Description Title: SOA Infrastructure Dev / Admin Location: Peoria IL Should be able to start immediately Type of employment - TP or FT Need Resumes ASAP!! Overall 10 years of experience in Enterprise Application Servers, Web Servers, Application Deployments and Scripting. Minimum 8 years experience in Environment Installations, Administration, Deployments and Scripting in Java Application Servers, SOA Platforms and HTTP/Web servers. Minimum 5 years experience in IBM Specific Environment Installations, Administration, Deployments and Scripting in IBM SOA, BPM and WebSphere application server environments. Minimum 4 years of experience in scripting using Apache Ant, Apache Maven and Unix/Linux Shell. Minimum 2 years of experience administering and deploying solutions in a VMWare based virtual server environment. Minimum 2 years of experience working with Reverse proxy and load balancers configurations and working with Network and Firewall admin teams. Good hands-on experience (at least 4 years) in the Unix/Linux environment and Server configurations and Tuning Additional Information

Non-Bargaining District: J. Sterling Morton High School District 201 Job Description: Attached Attachment(s): Student Information System and Educational Software Administrator.docx

At Broadway Ventures, we transform challenges into opportunities with expert program management, cutting-edge technology, and innovative consulting solutions. As an 8(a), HUBZone, and Service-Disabled Veteran-Owned Small Business (SDVOSB), we empower government and private sector clients by delivering tailored solutions that drive operational success, sustainability, and growth. Built on integrity, collaboration, and excellence, we're more than a service provider-we're your trusted partner in innovation. Location: Champaign, IL | Onsite | U.S. Citizenship Required Broadway Ventures is seeking a skilled Desktop & Network Administrator to support a Department of Defense (DoD) Research and Development infrastructure. Join a dynamic, fast-paced environment where your technical expertise directly contributes to cutting-edge innovation in national defense. Security Clearance Requirement Must be able to obtain and maintain a SECRET security clearance Active clearance is highly preferred U.S. citizenship is required to be eligible for a U.S. Government security clearance Required Certifications DoD 8570 IAT Level II certification (Security+ or higher) - required at time of hire Position Overview This position primarily provides onsite desktop technical support to researchers and engineers. Secondarily, it supports the enterprise Network Services team with local network operations and infrastructure. The ideal candidate will demonstrate a strong technical foundation, effective communication skills, and a collaborative spirit. Key Responsibilities Deliver responsive desktop support for a diverse user base in a research environment Troubleshoot and manage Windows desktop systems in an enterprise setting Assist with local network support tasks, including switch setup and connectivity troubleshooting Support Active Directory Group Policy, Host-Based Security Systems, antivirus platforms, and smartcard authentication Maintain and document information systems (IS) policies and procedures Interface with end users and remote Network Services staff to coordinate infrastructure needs and issue resolution Coordinate with local telecommunications vendors on wiring and connectivity issues Support remote network operations including console access, firmware upgrades, and diagnostics Preferred Skills and Experience Experience with Apple/mac OS environments Familiarity with Linux desktop systems Network switch configuration basics Ability to interpret and communicate technical requirements clearly to both technical and non-technical stakeholders Minimum Qualifications 4+ years of Windows Systems Administration experience 1+ years of Networking experience Strong understanding of enterprise IT environments Excellent communication and interpersonal skills Proven ability to manage multiple priorities and adapt to evolving requirements Willingness and ability to work onsite in Champaign, IL (relocation required before start) What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and discuss salary requirements. Management will be conducting interviews with the most qualified candidates. We perform a background and drug test prior to the start of every new hires' employment. In addition, some positions may also require fingerprinting. Broadway Ventures is an equal-opportunity employer and a VEVRAA Federal Contractor committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on military status, race, religion, color, national origin, gender, age, marital status, veteran status, disability, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Systems Administrator - Windows Servers - Champaign, IL Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a Systems Administrator to join our Food team in Champaign, IL. This is a fantastic opportunity to grow a versatile career in [industry or career path name]. Intertek's Food Services protects our client's brands and reputation with a better food supply chain, from the farm to fork. With the food industry increasingly subject to scrutiny, testing to ensure compliance with food safety regulations and to protect public health is a must. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life. What are we looking for? The Systems Administrator is responsible for maintaining and managing the Laboratory and Analytical (LAB) computers, servers and networking equipment and associated software and systems in operating condition. Shift/Schedule: 1st shift 40 hour Salary & Benefits Information The base wage or salary range for this position is $65,000-$75,000. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons. In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more. What you'll do: Provides hands-on support for computer systems, servers and desktop management, software deployment, systems administration, data integrity and system recovery. Provides PC hardware/software support for computers (i.e. add memory, replace hard drives/SSD, replace power supplies, installation of software). Implements new servers in a test and production environment. Maintains all operating system, hardware and software configurations for servers and computers. Maintains an inventory of all computer systems and IT hardware and equipment in the laboratory and update as needed. Adheres to corporate IT standards for systems and IT processes, such as change management. Works with regional and global engineering teams for site specific IT infrastructure support (LAN, WAN). Manage the Windows Active Directory laboratory domain. Maintain server and laboratory computer system backups. Maintain awareness of all device revisions/bugs/recommendations in the production environment through consistent contact with vendors and/or web notifications. Supports the design, installation, configuration, documentation, and maintenance of the network and systems infrastructure. Monitor network connections and application servers for capacity, utilization, and performance; troubleshoot as required. Troubleshoot and resolve computer and network issues and open corporate IT help desk tickets as required. Participates in efforts to evaluate and introduce innovative technologies and system solutions. Produce utilization reports and performs capacity planning for network and systems infrastructure. Participates in the disaster recovery planning design and recovery of systems. Prepares professional written technical and process documentation for installed technologies. Analyse the effectiveness and efficiency of existing systems; develop recommendations for improving or further leveraging these systems. Maintains network security through internal individual and group access protection. Troubleshoot network infrastructure problems. Provide technical sales assistance as required. Document change control of system changes, upgrades, repairs, and services related to regulatory compliance. Obtains price quotes for hardware and software as requested by management. Create custom applications (databases, spreadsheets, documents, etc) under direction of management. Support projects including data migration, security set-up and software configuration. Write, revise, and review AP/SOP related to job function. Familiar with a wide variety of computer and networking concepts, practices, and procedures. Works under general supervision. Stays current on industry and technology changes and trends. Primary job functions require a wide degree of independence and judgement. Performs other duties or special projects as required or as assigned. This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. Minimum Requirements & Qualifications: High School Diploma or GED Must have experience with Citrix Virtual Apps, VMware (ESXI and Converter), Oracle Database Administration (maintenance, backup) and PC repair Experience supporting desktop operating systems (Windows XP, 10, 11). Experience supporting Microsoft Server products (Windows Server 2012, 2019, 2022). Knowledge of networking terminology, networking topologies and network wiring systems. Understanding of computer security terminology. Working knowledge of backup/restore solutions for computer systems and servers. Staying current on industry and technology changes and trends. Ability to communicate in English effectively both verbally and in writing. Ability to effectively present information and respond to questions from various levels of management and users. Ability to work independently with minimal supervision. A collaborator, able to collaborate with peers on tasks and projects. Ability to work onsite at the Champaign, IL location 100% of the time. Preferred Requirements & Qualifications: Prefer an Associates or Bachelor's degree in Information Technology, Computer Science or the equivalent in terms of education, experience, and training. At least 5+ years of experience in computer and IT related experience. Experience with configuring and managing DNS, DHCP, Active Directory Certified Systems Engineer or other technical certification such as CompTIA A+, CompTIA Network+, CCNA or MCSE preferred but not required. Experience working in a laboratory environment a plus but not required. Experience working with Shimadzu or Agilent laboratory equipment a plus but not required. Intertek: Total Quality. Assured. Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth. Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed. We Value Diversity Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email ******************* or call ************** (option #5) to speak with a member of the HR Department. #LI-JC1

Text "2239" to ************** to apply. Wage Range: Min: $25.40, Mid: $31.22, Max: $37.04 The Network Administrator is responsible for maintaining, troubleshooting, and operating all networking and telephony equipment at Heartland Bank. The Network Administrator will work on projects as directed and will be a point of escalation from the helpdesk as well as other technology teams. This position will work closely with other Network Administrators and other teams, including the Systems Administrators and Help Desk. What you will do * Monitor, manage, and configure switches, routers, and firewalls * Interact with third party WAN providers on outages and other problems. * Review and respond to network security incidents. * Research and troubleshoot network performance issues. * Plan, configure and deploy telephony products (specifically Cisco VoIP). * Plan, configure, deploy and troubleshoot WiFi at branch locations * Create meaningful network documentation. Other Qualifications/Requirements * Knowledge of the following technologies: * Routing concepts and technologies (BGP, OSPF, Static, Redistribution, etc.). * Switching concepts and technologies (VLANs, Bridging, Spanning Tree, Trunking, Leaf-Spine, etc..). * Cisco IOS * Network Function Virtualization * Web filtering technologies * Firewalls * Cisco Unified Communications and associated technologies. * Network monitoring tools * A high level of competency with general computer support. * Bachelors Degree in related curriculum and minimum 3 years IT Support preferred or equivalent combination of education and experience. * Minimum 5 years network and systems management preferred or equivalent combination of education and experience. * Entry level networking certification, eg Net+ or CCNA upon hire required. Who We Are Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders. Heartland Banks mission is to create value for the customer, earn a profit for the Bank, and have fun doing it! At Heartland, employees have the opportunity to make a difference every day. What We Offer At Heartland Bank, we offer a competitive benefits package to provide you with peace of mind. Click

Systems Administrator - Windows Servers - Champaign, IL Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a Systems Administrator to join our Food team in Champaign, IL. This is a fantastic opportunity to grow a versatile career in [industry or career path name]. Intertek's Food Services protects our client's brands and reputation with a better food supply chain, from the farm to fork. With the food industry increasingly subject to scrutiny, testing to ensure compliance with food safety regulations and to protect public health is a must. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life. What are we looking for? The Systems Administrator is responsible for maintaining and managing the Laboratory and Analytical (LAB) computers, servers and networking equipment and associated software and systems in operating condition. Shift/Schedule: 1st shift 40 hour Salary & Benefits Information The base wage or salary range for this position is $65,000-$75,000. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons. In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more. What you'll do: Provides hands-on support for computer systems, servers and desktop management, software deployment, systems administration, data integrity and system recovery. Provides PC hardware/software support for computers (i.e. add memory, replace hard drives/SSD, replace power supplies, installation of software). Implements new servers in a test and production environment. Maintains all operating system, hardware and software configurations for servers and computers. Maintains an inventory of all computer systems and IT hardware and equipment in the laboratory and update as needed. Adheres to corporate IT standards for systems and IT processes, such as change management. Works with regional and global engineering teams for site specific IT infrastructure support (LAN, WAN). Manage the Windows Active Directory laboratory domain. Maintain server and laboratory computer system backups. Maintain awareness of all device revisions/bugs/recommendations in the production environment through consistent contact with vendors and/or web notifications. Supports the design, installation, configuration, documentation, and maintenance of the network and systems infrastructure. Monitor network connections and application servers for capacity, utilization, and performance; troubleshoot as required. Troubleshoot and resolve computer and network issues and open corporate IT help desk tickets as required. Participates in efforts to evaluate and introduce innovative technologies and system solutions. Produce utilization reports and performs capacity planning for network and systems infrastructure. Participates in the disaster recovery planning design and recovery of systems. Prepares professional written technical and process documentation for installed technologies. Analyse the effectiveness and efficiency of existing systems; develop recommendations for improving or further leveraging these systems. Maintains network security through internal individual and group access protection. Troubleshoot network infrastructure problems. Provide technical sales assistance as required. Document change control of system changes, upgrades, repairs, and services related to regulatory compliance. Obtains price quotes for hardware and software as requested by management. Create custom applications (databases, spreadsheets, documents, etc) under direction of management. Support projects including data migration, security set-up and software configuration. Write, revise, and review AP/SOP related to job function. Familiar with a wide variety of computer and networking concepts, practices, and procedures. Works under general supervision. Stays current on industry and technology changes and trends. Primary job functions require a wide degree of independence and judgement. Performs other duties or special projects as required or as assigned. This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. Minimum Requirements & Qualifications: High School Diploma or GED Must have experience with Citrix Virtual Apps, VMware (ESXI and Converter), Oracle Database Administration (maintenance, backup) and PC repair Experience supporting desktop operating systems (Windows XP, 10, 11). Experience supporting Microsoft Server products (Windows Server 2012, 2019, 2022). Knowledge of networking terminology, networking topologies and network wiring systems. Understanding of computer security terminology. Working knowledge of backup/restore solutions for computer systems and servers. Staying current on industry and technology changes and trends. Ability to communicate in English effectively both verbally and in writing. Ability to effectively present information and respond to questions from various levels of management and users. Ability to work independently with minimal supervision. A collaborator, able to collaborate with peers on tasks and projects. Ability to work onsite at the Champaign, IL location 100% of the time. Preferred Requirements & Qualifications: Prefer an Associates or Bachelor's degree in Information Technology, Computer Science or the equivalent in terms of education, experience, and training. At least 5+ years of experience in computer and IT related experience. Experience with configuring and managing DNS, DHCP, Active Directory Certified Systems Engineer or other technical certification such as CompTIA A+, CompTIA Network+, CCNA or MCSE preferred but not required. Experience working in a laboratory environment a plus but not required. Experience working with Shimadzu or Agilent laboratory equipment a plus but not required. Intertek: Total Quality. Assured. Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth. Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed. We Value Diversity Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email ******************* or call ************** (option #5) to speak with a member of the HR Department. #LI-JC1

We are seeking a skilled IT Administrator to join our team. As a IT Administrator, you will be responsible for managing and maintaining our organization's computer systems and networks. You will play a crucial role in ensuring the smooth operation of our IT infrastructure. ESSENTIAL FUNCTIONS Confer with users, management, vendors, and technicians to assess computing needs and system requirements and at times solicit cooperation from necessary personnel to resolve problems. Stay abreast of advances in technology and evaluate the organization's technology use and needs to recommend improvements, such as hardware and software upgrades. Manage floor backups, security and user help systems and develop computer information resources, providing for data security and control, strategic computing, and disaster recovery. At the direction of the IT Manager, evaluate proposals to assess project feasibility and requirements, and meet with appropriate personnel to implement and train employees on the new equipment, software, and /or processes. - Install, configure, and maintain operating systems and software applications - Monitor system performance and troubleshoot issues - Implement security measures to protect data and systems - Manage user accounts and permissions - Perform regular backups and ensure data integrity - Collaborate with other IT professionals to resolve technical problems - Develop and maintain system documentation Skills: To be successful in this role, you should have the following skills: - Strong knowledge of operating systems (e.g., Windows, Linux) - Proficiency in shell scripting for automation tasks - Experience with DHCP and DNS configuration - Familiarity with virtualization technologies (e.g., VMware, Hyper-V) - Understanding of system architecture and networking principles - Knowledge of microservices architecture and containerization (e.g., Docker) - Familiarity with DevOps practices and tools - Strong problem-solving and troubleshooting skills - Excellent communication and collaboration abilities POSITION QUALIFICATIONS Ability to work required overtime to support manufacturing needs and requests from our customers. Must be able to lift up to 40 lbs and stand and/or sit for long periods of time. High level of computer knowledge/experience using Microsoft Windows format to be able to adapt to other programs used for this position. Strong knowledge of IT Systems, Windows desktop operating systems, hardware, software, backup, user support, firewalls, switches, routers, TCP/IP, networking, and related experience. Operating systems include, but are not limited to Windows 98, Windows XP, Windows 7, Windows 10, and Windows 11. General network operating system experience preferred. Excellent communication and customer service skills. Microsoft Office Level II skillset. (i.e. Strong Word, Excel, and Access skills) If you are a motivated IT Administrator looking to contribute to a dynamic team, we would love to hear from you. Apply today to join our organization as we continue to grow and innovate in the field of IT infrastructure management. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Vision insurance Compensation package: Overtime pay Weekly pay Benefits: 401K Life Insurance Health Insurance Dental Insurance Disability Insurance Vision Insurance Experience level: 3 years Schedule: 8 - hour shift Ability to Relocate: Decatur, IL 62521: Relocate before starting work (Required) Work Location: In person

Looking for more than just a job? You've found it. At Pekin Insurance, you're not a number-you're part of something bigger. For over 100 years, we've built a community where people are valued, supported, and empowered to grow. Here, you'll find a workplace where collaboration is real, ideas are welcome, and the work you do truly matters. We're proud to help people through life's toughest moments-and it's our people who make that possible. From day one, you'll be encouraged to bring your whole self to work, take on meaningful challenges, and grow in ways that matter to you. This is your opportunity to belong, thrive, and make a difference-right here at Pekin Insurance. See what Pekin Insurance has to offer by viewing a short video here. POSITION OVERVIEW The Infrastructure Engineer is responsible for developing physical design for cloud and on-premises infrastructure systems and solutions which includes building and testing stories, features, and components; advising on escalated level 2 and 3 support issues; delivering improvement recommendations; and helping to establish an “agile infrastructure” capability to helps drive continuous integration / continuous delivery (CI/CD) goals and processes. Additionally, the Infrastructure Engineer evaluates existing systems for effectiveness, making recommendations regarding the scalability, effectiveness, and efficiency of such systems, and troubleshooting any problems that arise during the use of the system. The Infrastructure Engineer also creates the agreed-upon level of documentation, diagrams, and other artifacts to help others make the best use of the technology. As part of an Agile Team, the Infrastructure Engineer contributes to the development of the team backlog and architectural runway, management of work in process (WIP) levels, and support of engineering aspects of program and solution Kanban. Infrastructure Engineer may also participate in program increment planning, pre- and- post planning, system, and solution demos, and inspect and adapt events. ESSENTIAL JOB FUNCTIONS Participates and plays an active role in all Agile Team activities and is accountable for regularly producing product increments that effectively contribute to solution features and/or components Works closely with product teams to define product requirements Works closely with the Engineers to ensure infrastructure supports goals required of CI/CD processes and associated toolchains Performs physical design and develops/evaluates product requirements related to infrastructure Develops internal and external interface compatibility of systems and subsystems Responsible for code documentation and source code versioning Writes and executes test scripts Develops and complies with service level agreements (SLAs) or organizational level agreements (OLAs) Coordinates and sometimes leads to the deployment and review of new, modified, or enhanced components, solutions, or services Documents new or modified infrastructure solutions, rest activities/results, installation instructions and other areas such as error handling Develops and validates capacity planning models and load-balancing/ redundancy solutions Collaborates with developers and is responsible for the "Ops" part of DevOps Assists analysts in the development of disaster recovery plans with service providers and network carriers Studies systems to evaluate effectiveness and scalability, and develops/enhances systems to improve production and/or workflow as required Ensures support of innovative efforts by driving creativity, acting with agility, and thinking outside current boundaries Supports and establishes systems environment standards Works with architects to implement governance for role-based access control (RBAC), cost containment and cloud provider account management Evaluates services provided by vendors and recommends changes Uses technology to implement automation and orchestration Manages the infrastructure of the cloud, oversees the architecture, configuration, and deployment of applications in the cloud Performs other duties as assigned EDUCATION & EXPERIENCE Bachelor's degree in IT Engineering, Computer Science, Business Management, Mathematics, Information Technology, Computer Engineering, or Information Sciences preferred, or equivalent experience Typically requires 5-8 years of experience in the desired field or may have advanced level technical or business work experience 5 plus years in Infrastructure in an engineering role would be ideal with experience to all things network. Experience with Cisco Routing (BGP, OSPF) and switching. Experience with Palo Alto firewalls and Global Protect client VPN, IPSEC Site to Site VPNs. Load Balancers Strong problem-solving, analytical, decision making, and communication skills Good To Have Experience with all things networking related (Routers, Switches, Firewalls, etc. AWS Cloud experience. Experience working in a VMWare virtualized datacenter. Linux, Scripting Windows Server administration. Preferred or Specialized Experience in an agile environment strongly preferred Relevant certification is required CERTIFICATIONS & LICENSES Preferred CCNA, CCNP, AWS Certifications - KNOWLEDGE, SKILLS & ABILITIES In-depth ability to: Develop and deliver requirements, concepts of operations, use cases, demonstrations, and presentations to both one-to-one and in small groups Use judgment to form conclusions that may challenge conventional wisdom Consistently apply original thinking to produce new ideas and innovate In-depth knowledge of: In-depth knowledge of TCP/IP, DNS, DHCP, Routing (BGP, OSPF, Static), Cisco Routers, Cisco Switches, Cisco Firewalls, Palo Alto Firewalls. And/or experience with CI/CD, Agile, and automated deployment best practices Broad range of hardware and software products High proficiency in at least one dynamic programming language Practical application of infrastructure engineering and technology including applying principles, techniques, procedures, automation tools, and equipment to the design and production of various products and services Cloud management platforms Deploying and operating on a public cloud framework Test harnessing, test simulation, testing platforms, and testing techniques Salary Range: $92,000 - $120,000 per year This range is based on the expected level of experience and skills for this position. Final compensation will depend on individual qualifications. Benefits: Health, Dental and Vision Insurance Generous 401(k) with company match Paid Time Off (PTO) with Paid Holidays Flexible/Hybrid Work Schedule Paid Volunteer Program For more information about the benefits we offer, please visit our Careers Page.

As a Systems Support Engineer, you will play a critical role in remediating technical issues and ensuring the optimal performance of our IT toolset for both internal systems and our clients. Your primary responsibility will be to troubleshoot and resolve IT issues efficiently, leveraging your technical expertise to maintain stability, security, and efficiency in IT environments. Beyond issue resolution, you will actively monitor and optimize IT tools and systems, ensuring they are functioning as intended and contributing to operational success. You will collaborate with cross-functional teams to proactively identify areas for improvement, implement solutions, and enhance system performance. This role requires strong critical thinking, adaptability, and teamwork to diagnose technical issues, refine processes, and continuously improve IT operations. Your ability to analyze root causes, optimize workflows, and communicate technical solutions effectively will be key to maintaining a reliable and secure IT environment. This is hybrid position that requires working two days in the Integrity office. Key Responsibilities Technical Issue Remediation Diagnose and resolve technical issues related to hardware, software, networking, and system performance. Provide both remote and on-site troubleshooting to minimize downtime and restore functionality efficiently. Act as a liaison between clients and third-party vendors for hardware and software support escalations. Collaborate with cross-functional teams to address complex technical challenges and implement long-term solutions. IT Toolset Optimization & System Performance Monitor and optimize the performance of IT tools, automation systems, and management platforms. Identify inefficiencies or gaps in system functionality and propose solutions to improve reliability and efficiency. Assist in evaluating and deploying new technologies that enhance IT service delivery and security. Maintain and refine IT documentation, ensuring accuracy and usability for internal teams and clients. Customer Service & Client Support Provide exceptional customer service, ensuring each client interaction is a positive and professional experience. Offer clear, non-technical explanations of issues and solutions to help clients better understand and use their IT systems. Maintain timely and informative communication with clients and within ConnectWise Manage regarding the status of service requests. Offer proactive guidance and training to end users to enhance their technical proficiency and prevent recurring issues. Infrastructure Maintenance & Security Assist in managing and maintaining IT infrastructure, including servers, networks, and cloud-based solutions. Ensure compliance with security policies and best practices to protect client data and systems. Perform routine system checks, updates, and patches to enhance system stability and security. Review system logs and alerts to proactively detect and address potential issues before they impact operations. Collaboration & Continuous Improvement Participate in team discussions, knowledge sharing, and process improvement initiatives to enhance IT support services. Attend and contribute to professional and technical training sessions, sharing key insights for individual and organizational growth. Additional Duties: Participate in the on-call rotation as required. Attend and contribute to professional and technical training sessions, sharing key insights for individual and organizational improvement. Perform other tasks as assigned to support business objectives. Qualifications & Skills Technical Expertise Strong troubleshooting skills with the ability to diagnose and remediate technical issues related to hardware, software, networks, and cloud environments. Familiarity with server administration, virtualization, and security best practices. Proficiency in Microsoft 365, Active Directory, remote management tools, and IT ticketing systems (e.g., ConnectWise). Problem-Solving & Critical Thinking Strong analytical and problem-solving skills to identify root causes and implement long-term solutions. Ability to evaluate system inefficiencies and recommend process improvements to enhance IT service delivery. Capacity to work independently while knowing when to escalate issues or collaborate with other team members. Customer Service & Communication Ability to explain technical concepts to non-technical users in a clear and understandable manner. Strong interpersonal skills, including active listening, empathy, and patience, when working with clients and colleagues. Excellent verbal and written communication skills for documentation, client interactions, and team collaboration. Adaptability & Teamwork Ability to prioritize tasks in a fast-paced environment while balancing multiple responsibilities. Comfortable working in a hybrid work model with a combination of remote and in-office collaboration. Strong team-oriented mindset, willing to share knowledge and assist colleagues when needed. Technology & Productivity Tools Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Teams) for documentation and communication. Experience using remote desktop tools, endpoint management solutions, and system monitoring tools. Familiarity with cloud-based platforms such as Azure, AWS, or Google Workspace is a plus. Education and Experience Bachelor's degree in Computer Science, Information Technology, or a related field (preferred). Industry certifications (e.g., CompTIA A+, Network+, Security+, Microsoft, Cisco) are a strong plus. 2+ years of IT support experience in a client-facing role within a managed services or IT support environment. Physical Requirements and Work Environment Sitting for extended periods while working at a computer. Occasional lifting and moving of IT equipment (e.g., laptops, desktops, peripherals, or small networking devices) weighing up to 50 lbs. Hybrid work model - combination of remote work and in-office presence. Office setting: Open-space office environment with shared workstations and collaborative areas. Remote work: Requires a reliable internet connection and a dedicated workspace, free of distractions, for focus and productivity. Travel: This position requires regular travel to client locations to perform on-site work, including installations, troubleshooting, and testing of solutions. Collaboration: Regular virtual meetings, calls, and team interactions through digital communication tools. Pace of work: Fast-paced environment requiring multitasking, attention to detail, and adaptability. Benefits Medical, dental and vision insurance Short and long term disability Life insurance 401(k) with company match Paid time off Company holidays Birthday bonus day Anniversary bonus day(s) Celebration day Paid certifications 8:00 am - 5:00 pm CST 40 Hours

Job DescriptionSalary: Infrastructure Engineer At Smartz Inc, we rely on our dynamic team of engineers to solve the many challenges and puzzles that come with our rapidly evolving technical stack. We are seeking a results-oriented database engineer to help optimize the performance of our organization's databases. You will be enhancing our data storage capacity, writing new support programs and scripts, and troubleshooting database code. To ensure success as an infrastructure engineer, you should exhibit knowledge of best practices in database management and experience in a similar role. A top-notch infrastructure engineer will be someone who has experience in private cloud platforms. About Us Smartz was founded in June of 2021 by Dr. Kevin Wan who has been a successful entrepreneur in the smart home industry for more than 10 years. Our team at Smartz wants to disrupt the PropTech Industry by providing advanced AI software that is compatible with industry leading smart home devices and will provide property owners and tenants with an all-in-one solution to all of their property management needs. Our team uses the latest mobile technologies for all features of Smartz apps, which include live video streaming/recording, motion/sound alerts, AI powered object detection, video access sharing functions, etc. We always strive to develop innovative features to create secure and smart device management experiences for our users and business partners. Job Type Full-time (Champaign, IL) Job Responsibilities Maintaining and enhancing the performance of existing private cloud infrastructure, including databases. Assisting development teams in designing new systems to provide high availability services. Monitoring databases and related systems to ensure optimized performance. Reviewing database and user reports, as well as system information. Performing debugging procedures on database scripts and programs, as well as resolving conflicts. Adhering to best practices in securely storing, backing up, and archiving data. Documenting processes related to database design, configuration, and performance. Keeping abreast of developments and best practices in database engineering. Technical Skills Requirements A minimum of 3 years experience in Bash/Dash In-depth knowledge of set up and config: nginx, mysql/mariadb , elastic search, docker, kubernetes, kafka / message service, mongodb /cassandra, linux Have programming experience in Java or C++ Sound knowledge of best practices in database engineering and data security. Experience & Qualifications Bachelor's Degree in information systems, information technology, computer science, or similar. Experience in building enterprise applications on public/private cloud Strong organizational and project management skills. Excellent verbal communication skills. Good problem-solving skills and strong attention to detail. Passion to learn new things Benefits Company paid Medical, Dental, Vision, and Life insurance Retirement and savings plan with company match Unlimited PTO Smartzs commitment of diversity and inclusion is one we strive to continuously cultivate. We aim to provide everyone regardless of identity a space where they can grow and feel seen as a person first. These are more than just words to us; they are guidelines for how we build and foster our team, our leaders, and the core culture of our company. We are also an equal opportunity employer that does not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with the law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the company's HRM system, regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape.

The Field Engineer provides a high level of in-person customer service implementing, maintaining, resolving technical issues, supporting, and optimizing all customer workstation and server hardware, software, and network equipment and connectivity. Must be customer service orientated, have effective verbal and communication and provide proactive work on behalf of our clients. Responsible for working through ticketing system to configure, implement, monitor, manage, and support all of clients IT environments including; Windows workstations Server hardware and server operating systems Anti-virus/malware software and remediation Email systems such as Office 365 and/or Exchange and SPAM Filtering Network switches, firewalls and access points Backup systems and data recovery Administer and maintain end user accounts, permissions and access rights Provide 3rd party vendor management assistance Produce accurate documentation related to client environments and issue resolution Ensure that Service Level Agreements are met for all customers This role must also be able to; Setup, deploy and replace Windows desktops and laptops Setup and install Windows operating systems, Microsoft Office Suite, and other Windows applications Setup and install network equipment such as switches, firewalls and/or wireless access points Setup, deploy, replace and support server hardware and Windows Server operating systems Setup, deploy and support server virtualization such as; Microsoft Hyper-V and VMWare Coach and mentor junior staff Experience Three to five years hands on experience configuring, deploying, supporting and troubleshooting PC hardware, Windows operating systems and Windows applications, server hardware and operating systems and networking equipment networking hardware and protocols. Experience working with 3rd party vendors. Education College diploma or university degree in the field of computer science preferred. Industry certifications such as Microsoft, CompTIA, Cisco and other is a plus but not required. Interpersonal Skills Onsite Engineer must be customer service focused. This is a direct customer interactive role so strong written and verbal skills with the ability to speak in user-friendly terms as well as communicate with technical peers. Collaboration with peers to problem solve and find the best solution and outcomes for clients is a must. Work Conditions This position will have local travel with 90% of time at client sites, so a clean driving record is required. There will be limited after hours work but must be available for On-Call support when required. This role may require the ability to sit or stand for extended periods of time. The ability to lift and transport moderately heavy objects such as computer equipment and peripherals. May require climbing of ladders or working in confined spaces such as under desks, data closets, etc. **Salary based on experience** Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off immediately available upon hire Vision insurance Hybrid Schedule

Who is Tech Electronics? We provide systems and services that help our customers work smarter, feel safer, and collaborate more effectively. Tech Electronics is a technology services organization headquartered in St. Louis, Missouri with seven offices across the Midwest. At Tech Electronics, we specialize in low voltage life safety and communication systems in the education, healthcare, construction, government, commercial-industrial, SMB, and worship industries. From fire alarm installation and testing to security cameras and video surveillance, our tailor-made solutions deliver connection and protection. Why Tech Electronics? At Tech Electronics, we pride ourselves on bringing a unique family atmosphere to an ever-evolving technology marketplace. We recognize that our people made us special when we opened our doors nearly 60 years ago, and they continue to do so today. We prioritize giving motivated individuals opportunities to find their gifts, develop their talents, and live their lives to the fullest. If you're looking for a job that's more than just a job, our Tech family is waiting for you! POSITION OVERVIEW Applies theories and principles of system design and engineering under the guidance of a Senior Systems Engineer (Designer) or Engineering Manager to support the sales, installation, and service of Tech Electronics' communication systems. Ensures that Tech Electronics system design and technical support complies with applicable codes, specifications, and/or customer needs. This is an entry level engineering position. Projects assigned will be typically small or basic system installations or moves, adds and changes while the employee is obtaining experience and learning the fundamentals of system engineering (design). Essential Functions * Understands the strategy and objectives of each Strategic Business Unit. * Handles various aspects of designing/engineering work. * Understands and responds to customer requests, both verbal and written. * Directly communicates with customers in the form of quotations, meetings, presentations, drawings and/or technical support to understand and define their needs. * Designs system(s) to meet all requirements based on written and verbal descriptions set forth by the customer and/or other employees. * Manages several projects at one time. * Handles all changes and problems related to system(s) assigned. * Works directly with other designers/engineers and employees to produce drawings from sketches, existing drawings and electronic images as well as work from customer drawings, company drawings and/or specifications. * Works closely with all departments to ensure that the drawings convey the correct information and are error-free. * Maintains system knowledge and code knowledge as directed by the Engineering Manager and/or Channel/Department Director. * Keeps Engineering Manager informed of all activity, including timely preparation of required reports. * Maintains a favorable working relationship with all employees and managers to promote a cooperative and harmonious working environment in order to facilitate positive employee morale, productivity and continued improvement. POSITION QUALIFICATION REQUIREMENTS The following are the minimum qualifications an individual needs in order to successfully perform the duties and responsibilities of this position. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education: * Associate's degree in a field of electronics, electrical or computer engineering or related engineering field or equivalent work experience. Experience: * One year experience in a designer/engineer capacity. * Understanding of CAD and drafting techniques * Knowledge of design techniques, principals, and tools involved in the production and use of technical plans, blueprints, drawings, specifications, and models. * Knowledge of communication system principles. * In-depth knowledge of computer, local area network, and wide area network technologies.

The OT Senior Network Engineer is responsible to drive Modernization Project actions and tasks as assigned by Modernization OT Lead. They are responsible for OT technical definition and design to support assigned projects. They work with Program OT Lead to assure quality, standardized OT infrastructure within all sites they work in. The Network Engineer will work directly with project managers to drive OT related tasks to completion. They will work with 3rd party installations to assure ADM standards are being executed as well as execute on tasks directly. Position will report directly to Modernization Program Manager but with direct alignment to Global OT Organization to maintain global standards. The ADM Modernization Program [Program Aurora] is an ADM Operations Initiative to modernize our strategic facilities through Automation and Optimization. Utilizing technology and ADM expertise, we will reduce unplanned downtime, support safety initiatives, increase OEE and standardize our processes across our business units. The Program is an enabler for ADM's Digital Transformation. Job Requirements: * Understands and is accountable for full compliance with safety and other EHS requirements. * Implement network engineering solutions and designs within defined standards and architectures, ensuring that designs work holistically within larger solutions * Specify, configure, implement, and maintain plant process level networking hardware * Create build instructions and Low Level diagrams (rack elevation drawing, full connection path to each endpoint on the network, IP Address, switch specific configuration information, fiber pair for process, and port/cable numbers or labels for each device) for network engineering designs and support operations teams during implementation * Implement effective network security * Utilize monitoring tools, packet capture and other analytic utilities to assess potential issues and maintain network health * Design, enhance and manage MDF and IDF closets including cabling, racking and power systems in partnership with GT * Manage and implement firewall rules and changes as needed * Incorporate security-by-design into all solutions, ensuring that security requirements are considered concurrently with technical requirements * Work closely with GT and Process Automation leads as an escalation point, providing OT network engineering support to operations teams, assisting with incident resolution * Liaise with third party vendors when appropriate to create engineering solutions to review and implement those solutions as well as continuous improvement proposals * Provide boots on the ground support for ADM plants -emergency and break fix, planned installations, limited personal computer/end user support, etc. * Effectively communicate process updates and provide suggestions for improvements. * Understanding of Process Automation Systems * Knowledge of ADM documentation standards, especially in Automation systems, CMMS, and P&IDs. * The candidate must be capable of working in extreme temperatures. Must have the ability to climb stairs, lift and move a minimum of 40 pounds, and sit and stand for long periods of time. Should be able to work in confined spaces and heights. * Occasional company travel required, up to 25% Required Skills: * Understanding of switch programming and commands * Experience in network architecture design and development, both physical and virtual * Understanding of OT network communication protocols (including TCP/IP, UDP, DNP3, Modbus, IEC 61850, OPC, OPC UA, and PROFINET) * Highly motivated, self-starter * Comfortable working with cross-functional global teams * Strong documentation and organizational skills * Must have the ability to skillfully manage multiple projects simultaneously and succeed in an environment of competing priorities * Demonstrated ability to work effectively in a fast-paced team environment; willingness to learn new skills and take direction from other team members; and ability to organize information and manage time efficiently * Experience in supporting plant operations * Experience of working as a technology generalist with a high-level understanding of end-to-end solutions including infrastructure, applications, databases, networking, and security Preferred Experience/Education: * Bachelor's degree in IT/MIS/OT/GT required * 7-10+ years working in OT environment * In depth knowledge of OT infrastructure and design * Understanding of best practices in OT environment including security solutioning * Experience supporting enterprise-level technology operations and services, including experience managing the lifecycle, maintenance, and upgrades of network technologies * Technical experience with Process Automation systems, including Rockwell or Emerson DeltaV would be considered an asset for the position * Ability to lead diverse, remote projects * Working with cross-functional teams to achieve deliverables * Ability to control competing priorities in a dynamic environment Relocation Assistance is available with this position. Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings. ADM requires the successful completion of a background check. "AJCIND" REF:95394BR

As an Autonomous Vehicle Field Engineer, you play a crucial role in the successful implementation of our cutting-edge technology in real-world settings. From airports to industrial facilities, you are instrumental in deploying and optimizing autonomous tow tractors, driving efficiency, and reliability to new heights. You will master the technology and then use your creativity to change the world of logistics. Responsibilities: ● Collaborate with the Project Manager, our engineering and logistics teams to plan and execute the deployment of autonomous tow tractors at various client sites ● Represent TractEasy in front of the customer while on site ● Hands-on installation and configuration of autonomous hardware and software components. ● Monitor and troubleshoot autonomous systems during deployment, proactively identifying and resolving technical issues to ensure seamless operations. ● Develop comprehensive deployment documentation and reports, collect valuable data, and provide feedback to the engineering team for continuous improvement. ● Stay up-to-date with the latest advancements in autonomous vehicle technology and industry best practices, specifically in the field of logistics. ● Report risks, issues, and variations in project scope to Project Managers, and participate in the setup and performance of the risks management and mitigation plans ● Perform customers training and support technical onboarding of new comers ● Proactive Role in tools and process improvement Requirements: ● Missions on customer sites impose a high rate of travel (50%-75% of time traveling) ● Success driven and hands-on mindset is essential ● Engineering degree in Mechanical Engineering, Electrical Engineer, Robotics, Mechatronics, Electronics or equivalent capabilities acquired with experience ● Experience in a hands-on engineering role within the automotive or autonomous vehicle industry is advantageous. ● Strong technical acumen and problem-solving skills, with the ability to adapt to a dynamic and fast-paced environment. ● Genuine passion for automotive technologies and a keen interest in the application of autonomous systems in logistics operations. ● Familiarity with autonomous vehicle systems, sensors, and software used in the logistics domain (e.g., LiDAR, GPS, cameras, fleet management software, etc.). ● Experience in vehicle instrumentation, data acquisition, and data analysis is advantageous. ● Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams and clients. ● Must be willing to work alone on projects sites a majority of the time. ● Fluency in written and oral English ● Passport required as international travel is possible Job Type: Full-time Pay starting at: $65,000 per year Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person

Job Description At Broadway Ventures, we transform challenges into opportunities with expert program management, cutting-edge technology, and innovative consulting solutions. As an 8(a), HUBZone, and Service-Disabled Veteran-Owned Small Business (SDVOSB), we empower government and private sector clients by delivering tailored solutions that drive operational success, sustainability, and growth. Built on integrity, collaboration, and excellence, we're more than a service provider—we're your trusted partner in innovation. Location: Champaign, IL | Onsite | U.S. Citizenship Required Broadway Ventures is seeking a skilled Desktop & Network Administrator to support a Department of Defense (DoD) Research and Development infrastructure. Join a dynamic, fast-paced environment where your technical expertise directly contributes to cutting-edge innovation in national defense. Security Clearance Requirement Must be able to obtain and maintain a SECRET security clearance Active clearance is highly preferred U.S. citizenship is required to be eligible for a U.S. Government security clearance Required Certifications DoD 8570 IAT Level II certification (Security+ or higher) – required at time of hire Position Overview This position primarily provides onsite desktop technical support to researchers and engineers. Secondarily, it supports the enterprise Network Services team with local network operations and infrastructure. The ideal candidate will demonstrate a strong technical foundation, effective communication skills, and a collaborative spirit. Key Responsibilities Deliver responsive desktop support for a diverse user base in a research environment Troubleshoot and manage Windows desktop systems in an enterprise setting Assist with local network support tasks, including switch setup and connectivity troubleshooting Support Active Directory Group Policy, Host-Based Security Systems, antivirus platforms, and smartcard authentication Maintain and document information systems (IS) policies and procedures Interface with end users and remote Network Services staff to coordinate infrastructure needs and issue resolution Coordinate with local telecommunications vendors on wiring and connectivity issues Support remote network operations including console access, firmware upgrades, and diagnostics Preferred Skills and Experience Experience with Apple/mac OS environments Familiarity with Linux desktop systems Network switch configuration basics Ability to interpret and communicate technical requirements clearly to both technical and non-technical stakeholders Minimum Qualifications 4+ years of Windows Systems Administration experience 1+ years of Networking experience Strong understanding of enterprise IT environments Excellent communication and interpersonal skills Proven ability to manage multiple priorities and adapt to evolving requirements Willingness and ability to work onsite in Champaign, IL (relocation required before start) What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and discuss salary requirements. Management will be conducting interviews with the most qualified candidates. We perform a background and drug test prior to the start of every new hires' employment. In addition, some positions may also require fingerprinting. Broadway Ventures is an equal-opportunity employer and a VEVRAA Federal Contractor committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on military status, race, religion, color, national origin, gender, age, marital status, veteran status, disability, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Job Description As a Systems Support Engineer, you will play a critical role in remediating technical issues and ensuring the optimal performance of our IT toolset for both internal systems and our clients. Your primary responsibility will be to troubleshoot and resolve IT issues efficiently, leveraging your technical expertise to maintain stability, security, and efficiency in IT environments. Beyond issue resolution, you will actively monitor and optimize IT tools and systems, ensuring they are functioning as intended and contributing to operational success. You will collaborate with cross-functional teams to proactively identify areas for improvement, implement solutions, and enhance system performance. This role requires strong critical thinking, adaptability, and teamwork to diagnose technical issues, refine processes, and continuously improve IT operations. Your ability to analyze root causes, optimize workflows, and communicate technical solutions effectively will be key to maintaining a reliable and secure IT environment. This is hybrid position that requires working two days in the Integrity office. Key Responsibilities Technical Issue Remediation Diagnose and resolve technical issues related to hardware, software, networking, and system performance. Provide both remote and on-site troubleshooting to minimize downtime and restore functionality efficiently. Act as a liaison between clients and third-party vendors for hardware and software support escalations. Collaborate with cross-functional teams to address complex technical challenges and implement long-term solutions. IT Toolset Optimization & System Performance Monitor and optimize the performance of IT tools, automation systems, and management platforms. Identify inefficiencies or gaps in system functionality and propose solutions to improve reliability and efficiency. Assist in evaluating and deploying new technologies that enhance IT service delivery and security. Maintain and refine IT documentation, ensuring accuracy and usability for internal teams and clients. Customer Service & Client Support Provide exceptional customer service, ensuring each client interaction is a positive and professional experience. Offer clear, non-technical explanations of issues and solutions to help clients better understand and use their IT systems. Maintain timely and informative communication with clients and within ConnectWise Manage regarding the status of service requests. Offer proactive guidance and training to end users to enhance their technical proficiency and prevent recurring issues. Infrastructure Maintenance & Security Assist in managing and maintaining IT infrastructure, including servers, networks, and cloud-based solutions. Ensure compliance with security policies and best practices to protect client data and systems. Perform routine system checks, updates, and patches to enhance system stability and security. Review system logs and alerts to proactively detect and address potential issues before they impact operations. Collaboration & Continuous Improvement Participate in team discussions, knowledge sharing, and process improvement initiatives to enhance IT support services. Attend and contribute to professional and technical training sessions, sharing key insights for individual and organizational growth. Additional Duties: Participate in the on-call rotation as required. Attend and contribute to professional and technical training sessions, sharing key insights for individual and organizational improvement. Perform other tasks as assigned to support business objectives. Qualifications & Skills Technical Expertise Strong troubleshooting skills with the ability to diagnose and remediate technical issues related to hardware, software, networks, and cloud environments. Familiarity with server administration, virtualization, and security best practices. Proficiency in Microsoft 365, Active Directory, remote management tools, and IT ticketing systems (e.g., ConnectWise). Problem-Solving & Critical Thinking Strong analytical and problem-solving skills to identify root causes and implement long-term solutions. Ability to evaluate system inefficiencies and recommend process improvements to enhance IT service delivery. Capacity to work independently while knowing when to escalate issues or collaborate with other team members. Customer Service & Communication Ability to explain technical concepts to non-technical users in a clear and understandable manner. Strong interpersonal skills, including active listening, empathy, and patience, when working with clients and colleagues. Excellent verbal and written communication skills for documentation, client interactions, and team collaboration. Adaptability & Teamwork Ability to prioritize tasks in a fast-paced environment while balancing multiple responsibilities. Comfortable working in a hybrid work model with a combination of remote and in-office collaboration. Strong team-oriented mindset, willing to share knowledge and assist colleagues when needed. Technology & Productivity Tools Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Teams) for documentation and communication. Experience using remote desktop tools, endpoint management solutions, and system monitoring tools. Familiarity with cloud-based platforms such as Azure, AWS, or Google Workspace is a plus. Education and Experience Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred). Industry certifications (e.g., CompTIA A+, Network+, Security+, Microsoft, Cisco) are a strong plus. 2+ years of IT support experience in a client-facing role within a managed services or IT support environment. Physical Requirements and Work Environment Sitting for extended periods while working at a computer. Occasional lifting and moving of IT equipment (e.g., laptops, desktops, peripherals, or small networking devices) weighing up to 50 lbs. Hybrid work model – combination of remote work and in-office presence. Office setting: Open-space office environment with shared workstations and collaborative areas. Remote work: Requires a reliable internet connection and a dedicated workspace, free of distractions, for focus and productivity. Travel: This position requires regular travel to client locations to perform on-site work, including installations, troubleshooting, and testing of solutions. Collaboration: Regular virtual meetings, calls, and team interactions through digital communication tools. Pace of work: Fast-paced environment requiring multitasking, attention to detail, and adaptability. Benefits Medical, dental and vision insurance Short and long term disability Life insurance 401(k) with company match Paid time off Company holidays Birthday bonus day Anniversary bonus day(s) Celebration day Paid certifications 8:00 am - 5:00 pm CST 40 Hours

Looking for more than just a job? You've found it. At Pekin Insurance, you're not a number-you're part of something bigger. For over 100 years, we've built a community where people are valued, supported, and empowered to grow. Here, you'll find a workplace where collaboration is real, ideas are welcome, and the work you do truly matters. We're proud to help people through life's toughest moments-and it's our people who make that possible. From day one, you'll be encouraged to bring your whole self to work, take on meaningful challenges, and grow in ways that matter to you. This is your opportunity to belong, thrive, and make a difference-right here at Pekin Insurance. See what Pekin Insurance has to offer by viewing a short video here. Position Overview The Systems Engineer is responsible for working collaboratively with product and platform teams to create and support rich, interactive applications that help end users manage their data and processes. Software Engineer designs, codes, tests, implements, scales and (in some cases) supports application software and systems, usually as part of an Agile Development Team. The Systems Engineer works closely with Analysts, Product Owners, and Product Managers to understand business requirements and translate these into product or platform features, user stories, and/or components. The Systems Engineer drives the analysis and physical design of technical solutions related to a product or platform and is expected to effectively write new programs as well as support upgrades, maintenance or issue resolution for existing applications and systems. The Systems Engineer uses DevOps and Agile processes to deliver desired functionality quickly and effectively, while iterating to continue development. Software Engineer owns all aspects of development, from user experience (UX) planning to deployment. The Systems Engineer contributes to the development of the team backlog and architectural runway, management of work in process (WIP) levels, and support of engineering aspects of program and solution Kanban. The Systems Engineer may also participate in program increment planning, pre- and- post planning, system, and solution demos, and inspect and adapt events. Essential Job Functions Design, develop, and deploy scalable and event-driven serverless applications using AWS Lambda. Integrate Lambda functions with other AWS services such as API Gateway, S3, DynamoDB, SNS/SQS, EventBridge, and Step Functions. Collaborate with architects and DevOps engineers to build CI/CD pipelines for serverless deployments using tools such as Team City, BitBucket, ang GIT. Write clean, testable, and well-documented Python, .net, Node.js and Java code for Lambda functions. Troubleshoot and optimize application performance, monitoring, and logging using tools like Datadog, SolarWinds, X-Ray, and AWS Config. Participate in code reviews, sprint planning, and team standups. Support incident response and root cause analysis for Lambda-related issues. Contribute to internal knowledge sharing and documentation. Performs other duties as assigned Education & Experience Bachelor's degree in IT Engineering, Computer Science, Software Engineer, Mathematics, Information Technology, Computer Engineering, or Information Sciences preferred. Typically requires 3-5 years of experience in the desired field or may have intermediate level technical or business work experience 2+ years of experience working with AWS Lambda in production environments. Proficiency in Python, JavaScript/TypeScript, or Node.js. Experience with event-driven architecture and microservices. Familiarity with AWS Identity and Access Management (IAM) and basic cloud security principles. Knowledge of REST APIs, JSON, and integration with third-party APIs. Experience using CloudFormation, SAM, or CDK for infrastructure as code. Understanding of DevOps practices and version control (e.g., Git) Experience with securing Lambda functions (e.g., through VPC integration, API Gateway throttling, or KMS). Familiarity with OWASP Top 10, secure coding practices, and serverless security risks. Experience with observability tools such as Datadog is a plus. Working knowledge of container services Preferred - Good-to-have skills: API integration Cloud Architectures Cloud Computing Dev Sec Ops Software Development Life Cycle (SDLC) Certified Kubernates Administrator (CKA) Certifications & Licenses N/A Knowledge, Skills & Abilities Demonstrated ability to: Work across multiple environments including cloud and on-premises, and multiple operating systems Use modern web development technologies and techniques (e.g., HTML5, CSS, Java Script, etc.) Perform design (e.g., prototype, user interface (UI) design, user experience (UX) design, interaction design) Develop solutions for both mobile and desktop Collaborate with both business and IT stakeholders and develop constructive working relationships with team and non-team members Use judgment to form conclusions that may challenge conventional wisdom Apply original thinking to produce new ideas and innovate Demonstrated understanding of: How components throughout the technology “stack” interact Front and back-end programming languages/tools Demonstrated knowledge of: Continuous integration / continuous delivery (CI/CD), Agile, and automated deployment best practices Databases and database interaction Code versioning tools Use cases for architectural components and how to apply them Salary Range: $79,000 - $105,000 per year This range is based on the expected level of experience and skills for this position. Final compensation will depend on individual qualifications. Benefits: Health, Dental and Vision Insurance Generous 401(k) with company match Paid Time Off (PTO) with Paid Holidays Flexible/Hybrid Work Schedule Paid Volunteer Program For more information about the benefits we offer, please visit our Careers Page.