Network administrator jobs in Pennsylvania

General IT Experience · Proven at least 15 years' experience supporting: o Windows Desktop OS o Windows Server o Active Directory o Scripting o MS Office Software Packaging and Deployment · Create software installation packages for SCCM (10 years' experience), with emphasis on Bentley products (10 years' experience), using approved tools and processes. o Download and prepare vendor software for packaging. o Perform test installations of out-of-box (OOB) software. o Determine the appropriate installation method (e.g., batch or PowerShell scripting). o Develop installation scripts using established standards and best practices. o Test and validate completed packages. o Deliver finalized packages to the SCCM team for Software Center testing. Testing Coordination and Support · Coordinate with technical leads, business users, and project managers during the testing of software packages. · Work closely with testers to refine and improve the end-user experience. · Address and resolve questions or issues that arise during the testing process. Technical Troubleshooting and Support · Resolve or assist in resolving cross-application technical issues. · Provide support for end-user installation or deployment issues. · Manage and update Active Directory groups relevant to CADD Support. · Research and recommend hardware for purchase when required. Communication and Teamwork · Provide clear, accurate, and timely status updates. · Demonstrate strong written and verbal communication skills. · Work effectively in a team environment to meet shared objectives. · Share application-specific knowledge across teams. Quality, Documentation, and Process Adherence · Complete assigned tasks within established time estimates. · Follow organizational quality standards and procedures. · Develop, refine, and document expert practices and standards. · Ensure documentation is accurate, complete, and up to date. · Identify, track, and resolve issues, risks, and action items. · Stay informed about industry trends and emerging tools and apply them appropriately. · Proactively anticipate and resolve issues impacting the team. CADD Application and Plotting Support · Develop and support plotting solutions across various CADD applications. · Update and distribute workspace resources for OpenRoads Designer, OpenBridge Designer, and MicroStation within ProjectWise and district servers (all 5 years' experience). · Package PennDOT WorkSpace for posting to public facing CADD Resources web site. · Guide business partners on implementing PennDOT workspace resources within their environments. ProjectWise Administration · Maintain and administer ProjectWise on-premises server infrastructure: o Support four ProjectWise environments, each consisting of three Windows servers. o Maintain SQL databases associated with ProjectWise datasources o Manage project creation and access control. o Develop and implement new ProjectWise features (e.g., workflows, states). o Test and deploy ProjectWise product upgrades. · Collaborate with Digital Delivery: o Establish methods for onboarding Business Partners to use ProjectWise o Administer Business Partner access and permissions · Collaborate with Security, Server, and SQL teams to make ProjectWise available to external Business Partners. Windows Desktop OS Required 15 Years Windows Server Required 15 Years Active Directory Required 15 Years Scripting Required 15 Years MS Office Required 15 Years SCCM Required 10 Years Bentley Required 10 Years OpenRoads Designer, OpenBridge Designer, and MicroStation within ProjectWise Required 5 Years

Planet Technology has partnered with a State College, PA firm to locate a Network Adminstrator with experience in Telecom for a contract-to-hire role. Please note, this is 100% onsite. Key Responsibilities Partner closely with senior network leadership and cross-functional IT teams to design, implement, and maintain a reliable, secure internal network environment. Support network architecture and design initiatives, contributing to planning, configuration, deployment, and ongoing optimization of internal networking solutions. Evaluate existing network infrastructure, identify performance or reliability gaps, and recommend upgrades, enhancements, and strategic technology investments. Monitor network performance, capacity, and security, proactively identifying risks, vulnerabilities, and inefficiencies and driving timely remediation. Implement, manage, and maintain network security controls, including firewalls, intrusion detection/prevention systems, encryption technologies, and access controls, ensuring compliance with internal policies and industry standards. Administer and support network resources in cloud and hybrid environments, with a focus on secure connectivity, performance optimization, and operational resilience. Develop, enhance, and maintain network monitoring, alerting, and automation processes to improve visibility, responsiveness, and system stability. Create and maintain accurate technical and operational documentation, including network diagrams, configurations, procedures, and standards. Stay current with emerging networking technologies and best practices, applying continuous improvements to configuration, monitoring, and maintenance processes. Participate in an on-call rotation to address critical network issues and outages, collaborating with senior administrators during escalations and high-priority incidents. Key Responsibilities Partner closely with senior network leadership and cross-functional IT teams to design, implement, and maintain a reliable, secure internal network environment. Support network architecture and design initiatives, contributing to planning, configuration, deployment, and ongoing optimization of internal networking solutions. Evaluate existing network infrastructure, identify performance or reliability gaps, and recommend upgrades, enhancements, and strategic technology investments. Monitor network performance, capacity, and security, proactively identifying risks, vulnerabilities, and inefficiencies and driving timely remediation. Implement, manage, and maintain network security controls, including firewalls, intrusion detection/prevention systems, encryption technologies, and access controls, ensuring compliance with internal policies and industry standards. Administer and support network resources in cloud and hybrid environments, with a focus on secure connectivity, performance optimization, and operational resilience. Develop, enhance, and maintain network monitoring, alerting, and automation processes to improve visibility, responsiveness, and system stability. Create and maintain accurate technical and operational documentation, including network diagrams, configurations, procedures, and standards. Stay current with emerging networking technologies and best practices, applying continuous improvements to configuration, monitoring, and maintenance processes. Participate in an on-call rotation to address critical network issues and outages, collaborating with senior administrators during escalations and high-priority incidents. Interested candidates can apply by clicking on the link.

Required Skills & Experience 2yrs+ Desktop / IT Support experience Hardware/Software troubleshooting Mobile device support Strong communication skills Reliable transportation and active DL Nice to Have Skills & Experience Coming from Healthcare/Hospital (or similar highly regulated environment) Associate or Bachelors degree or certifications Job Description We are looking for a Desktop Support Technician for a 3-6 month contract (with the possible extensions) Day to Day Summary We are seeking a ‘jack of all trades' to support our client's Project Team. This position requires a high level of reliability and professionalism as you will be interfacing with doctors, clinical support staff, and could be working in areas shared with patients. The ideal candidate posses expertise with “white glove support”, ability to troubleshoot/resolve issues related to hardware and software, and ability to support mobile devices. Responsibilities could include but are not limited to: Support for laptops and desktops Microsoft/Office Suite Deskside support for doctors and clinical staff Project support (equipment refresh, windows upgrades, etc) MUST: Have valid driver license and a vehicle

Local Applicants ONLY (APPLICANTS MUST BE LOCAL TO PITTSBURGH, PA) No 3rd Parties/Sub Vendors Job Type: 1+ year Contract Work Authorization: U.S. Citizen Overview: The A.C.Coy company has an immediate opening for a Network Engineer. Ideal candidates must have 5+ years of Cisco Network Engineering experience that includes: configuring and deploying switches/wireless access points/wireless controllers, setting up networks and troubleshooting. Responsibilities: Perform Local Area Network (LAN) management utilizing Cisco products Deploy and configure Cisco products including Switches, Access Points, Wireless Controllers Troubleshooting of LAN productions issues / problems as needed and working with corporate if applicable Perform Cisco IOS and firmware updates Update and maintain network drawings Participate in LAN planning, design, and implementation of projects per Clients requirements Day to day operations of assigned systems and or other shared systems Network monitoring, operations and configuration Level 1 Cisco Wireless support including controllers Assistance with ServiceNow tickets Inventory and lifecycle management Experience Required: Cisco routers/switches/wireless controllers/access points configuration and deployment - 5+ years Experience setting up Cisco networks - 5+ years Experience Updating and maintaining network drawings Perform Cisco IOS and firmware updates LAN management utilizing CISCO products Certifications: CCNA or CCNP - Preferred

Network Engineer - Pennsylvania Candidates Only (Onsite in Lancaster, PA) Salary: $70,000-$85,000 Type: Full-Time | Direct Hire Abel Personnel is seeking an experienced Network Engineer who currently lives in Pennsylvania and can work onsite daily in Lancaster. This role supports multiple Pennsylvania locations and requires someone who can hit the ground running with advanced networking, Azure hybrid infrastructure, and senior-level troubleshooting. Responsibilities: • Manage and support a hybrid Azure/on-prem infrastructure • Configure and maintain firewalls, switches, routers, VLANs, VPN tunnels, and routing protocols • Act as the senior escalation point for complex issues • Troubleshoot and prioritize issues across multiple PA sites • Support Windows Server, AD, IAM, Exchange, VMware/Hyper-V • Assist with Power BI, Fabric, and data/reporting environments • Maintain documentation, monitoring, diagrams, and network security • Ensure uptime, performance, and reliability across locations Qualifications: • Up to 10-15 years of Network Engineering or Infrastructure Engineering experience • Hands-on Azure and hybrid cloud experience • Strong firewall, routing, and switching configuration skills • Experience supporting multiple sites • Familiarity with Power BI or Microsoft Fabric is preferred • Excellent communication and ability to work independently • PA residency required - must live within commuting distance to Lancaster • Preferred certifications: CCNA, CCNP, Azure, Network+, Security+ Important: Only candidates currently living in Pennsylvania and able to work onsite in Lancaster will be considered.

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 3+ years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus

Our client is seeking a highly skilled Network & Telecom Engineer to own all carrier-related work and support ongoing network operations across a multi-site environment. This is a direct hire role offering a hybrid schedule with one required onsite day (Wednesday). The ideal candidate has deep experience with telecom carriers, circuit provisioning, and network infrastructure, as well as strong vendor management and project coordination capabilities. Key Responsibilities: Manage all carrier-related work, including provisioning, circuit ordering, moves/adds/changes, escalations, and lifecycle oversight. Lead telecom and network coordination for new office openings, office moves, expansions, and buildouts. Maintain a strong working knowledge of carrier circuits, including MPLS, VPLS, Ethernet, and Point-to-Point connections. Conduct regular telecom invoice audits to ensure accuracy and cost optimization. Oversee vendor management, budget alignment, and review of SOWs for all telecom and network service providers. Monitor network and carrier circuit performance using tools such as SolarWinds and WhatsUp Gold. Support Layer 2 and Layer 3 switch configurations and troubleshooting within enterprise environments. Collaborate with internal teams to ensure network resiliency, uptime, and compliance with operational standards. Required Skills & Experience: 5+ years of experience in network and telecom engineering roles. Proven experience managing carrier circuits and end-to-end provisioning processes. Hands-on exposure to MPLS, VPLS, Ethernet, Point-to-Point, and other WAN technologies. Proficiency with SolarWinds, WhatsUp Gold, or similar monitoring tools. Strong understanding of Layer 2/3 switching, routing fundamentals, and network troubleshooting. Experience managing vendors, reviewing SOWs, and coordinating complex telecom projects. Excellent organizational and communication skills, particularly when supporting office buildouts and cross-functional teams. Additional Details: Direct Hire - full-time role with comprehensive benefits. Hybrid schedule - 1 day onsite (Wednesdays), remaining days remote. Opportunity to impact large-scale infrastructure and telecom strategy.

Cloud Engineer - Google Cloud Platform (GCP) Malvern, Pa - Charlotte, NC- Plano TX, or Scottsdale, AZ Onsite We are seeking a Cloud Engineer with strong Google Cloud Platform (GCP) experience to join a newly formed Multi-Cloud Enablement team. This role is ideal for an engineer who enjoys tackling complex technical and business challenges, and who thrives in cloud-native, scalable, and modern environments. You will work within a cross-functional team to engineer secure, resilient, and highly available cloud infrastructure solutions. Key Responsibilities Contribute to the design and deployment of scalable, highly available, secure, and reliable enterprise platforms on GCP (full stack). Deliver GCP engineering services including planning, analysis, design, build, test, and deployment of cloud infrastructure and services. Collaborate with technical and business teams to shape a cohesive vision for future-state GCP adoption. Stay current with industry trends and emerging technologies, providing proactive recommendations for improvements. Help develop the organization's Multi-Cloud Strategy by leveraging knowledge of both public and private cloud technologies. Assist in developing and managing GCP engineering governance processes and support decision-making related to multi-cloud management. Qualifications & Experience Required Bachelor's degree in a related field or equivalent experience. Hands-on engineering and design experience across a wide range of GCP services. Experience building foundational GCP environments (Landing Zones), including: Networking Security High Availability / Disaster Recovery Operational support for production workloads Experience implementing and deploying applications on cloud platforms, specifically cloud-native patterns such as: Microservices Service Mesh Data Streaming Proficiency with Infrastructure-as-Code (IaC), particularly: Terraform Ansible Working knowledge of DevOps practices. Experience engineering data and integration solutions on GCP (e.g., DataProc, DataFusion, DataFlow, Pub/Sub). Ability to migrate workloads into GCP from on-prem or other cloud environments and identify potential migration risks or blockers. Understanding of public cloud platforms and hybrid architectures (cloud + on-prem). Preferred / Plus Skills Experience with IT support services and related infrastructure technologies, such as: Distributed computing hardware Network technologies (SDN, firewalls, load balancers, WAN, WiFi, Ethernet fabrics) Directory services (Active Directory / LDAP) SAN storage solutions Virtual desktop solutions (VDI) Service management and project tracking tools (ServiceNow, Jira) Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws

Are you an experienced Data Migration Engineer with an expertise in Snowflake and dbt (Data Build Tool) About the role, we are seeking a Data Migration Specialist with extensive experience in dbt (Data Build Tool) and Snowflake, and solid proficiency in Python within the AWS ecosystem. The role involves developing, maintaining, and optimizing scalable data pipelines and integrations that enable data-driven decision-making across platforms. Please do not apply without current and extensive dbt and snowflake. About the team, this diverse team provides post-sale technical support services to our University customers, including installation, troubleshooting, problem resolution and maintenance of products and services. Key Responsibilities Designing, implementing, and maintaining data pipelines using dbt and Snowflake Developing and automating Python scripts for data transformation, validation, and delivery Managing data workflows and deployments across the AWS ecosystem (S3, Lambda, ECS, IAM, etc.) Collaborating with internal and external teams to deliver efficient, secure data integrations Troubleshooting and resolving data pipeline or performance issues Applying best practices for CI/CD, testing, and version control in data workflows Contributing to ETL orchestration and scheduling using Matillion Required Skills & Experience Possess current experience with dbt and Snowflake (required). Please do not apply with this experience. Experience with Matillion ETL or similar data orchestration tools Familiarity with Airflow, Dagster, or other workflow orchestration frameworks Have current and extensive Python development skills for automation and data processing Possess a solid understanding of AWS services related to data engineering Experience with SQL, schema design, and performance optimization Possess familiarity with Git and collaborative development practices

We are seeking a motivated and detail-oriented Junior Systems Administrator to provide technical support and assist in the administration and maintenance of IT systems. The ideal candidate will have a strong foundation in troubleshooting, system monitoring, and customer service. Responsibilities: Provide technical support to end users for hardware, software, and network-related issues. Identify, research, and resolve a wide range of technical problems. Respond to support requests via phone, email, and in-person interactions in a timely and professional manner. Perform proactive monitoring of computer systems using appropriate tools and utilities. Document, track, and monitor incidents and requests to ensure prompt resolution. Work directly with users to resolve more complex technical issues requiring additional time and expertise. Participate in projects aimed at improving IT services and customer satisfaction. Assist in planning and tracking team goals and objectives. Act as a subject matter expert on assigned systems and follow established guidelines to troubleshoot and resolve issues. Requirements: Associate degree (2-year) in Information Technology or a related discipline. 2-5 years of experience in technical support or a computer-related field. Advanced troubleshooting and problem-solving skills. Strong analytical abilities to evaluate issues, recommend solutions, and implement effective resolutions. Excellent communication and organizational skills. Ability to work independently with minimal supervision while maintaining a high level of effectiveness and consistency. Demonstrated ability to work well in both team-based and individual settings. Comfortable interacting with a user base with varying technical expertise. Intermediate knowledge of infrastructure support components, including: Desktop systems, tools, and utilities Server operating systems and administration tools IT networking and voice systems

The PM Network Operational Monitoring position will provide first line network technical support to employees and business partners by calling the Enterprise Network Operation Monitoring Network Service Desk outside of regular business hours. This position requires a technical individual with a customer-service-minded approach to dealing with Commonwealth Agency staff and IT teams. The individual will work closely with Commonwealth staff, vendors, service providers and IT staff, but must also be able to work independently, multitask by prioritizing and managing their own workload, and able to ensure prompt service and end-user issue resolution. Responsibilities: Answer inbound phone calls concerning network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors. Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service providers to ensure the quick resolution of IT/Network issues. Works with NOC T2 Engineers, Commonwealth staff and contracted personnel, and/or third-party providers as needed. Research and updates reference publications and diagnostic aids to seek information necessary to resolve end-user issues as needed. Follows IT Service Desk and Network Operator Knowledgebase procedures and makes recommendations when improvements are needed. Promptly and properly escalate high priority issues. Utilize network management tools, such as Solar Winds and Squared up, to monitor remote sites network and hardware. Actively monitors the status of Commonwealth networks and attached network assets using established tools and promptly initiates appropriate actions. Responds to outages and system failures using established escalation processes. Provide first-line investigation and diagnosis of network incidents, logging all details and prioritization of incidents. Escalate after hours incidents to staff for resolution. Promptly assign unresolved incidents to higher Tier support or LUC providers to coordinate restoration of service and obtain the necessary information for recording/tracking the outage or degradation of service. Coordinate with network staff and various vendors to assist with service restoration based on alarm conditions. Actively monitors the Service Now ticket queue. Monitors appropriate Commonwealth email accounts for any event messages and initiates action as needed. Proactively identifies and resolves problems. Acts as the primary network contact for Commonwealth employees and business partners outside of regular business hours. Perform Enterprise Incident communications using defined process and approved template. Monitors the network hotline during coverage hours. Issues network status updates using established procedures. Follows quality standards and displays strong customer service skills. Assists the network engineers and technicians with outstanding tasks. Updates network operation and knowledgebase documentation. Participates in disaster recovery. Completes assigned tasks. Required Skills: Previous systems administrator, help desk and/or call center experience. Highly desired 2 Years Experience with incident management, call tracking and ticketing software (preferably ServiceNow). Required Ability to support end users with varying IT skillsets. Required Ability to troubleshoot end-user issues and/or escalate as needed for quick resolution. Required Excellent communication skills (written and oral). Required.

Systems Engineer (MSP) - T3 Escalations + Projects 📍 Oreland, PA (hybrid) 💰 $80,000 - $105,000 🖥️ MSP Experience Required Join a fast-growing IT services firm where you'll drive infrastructure + cloud deployments, handle advanced escalations, and build long-term client relationships. This role blends hands-on engineering, project delivery, and light technical account management - ideal for a tech who wants ownership, client visibility, and growth. What You'll Do Serve as the top technical escalation point for complex issues Lead infrastructure, cloud, and security projects end-to-end Support and configure Microsoft 365, Azure AD, Windows Server, Intune Manage VMware/Hyper-V and networking (firewalls, VLANs, VPNs, routing) Oversee and harden backup, DR & EDR/security platforms Mentor junior engineers & help elevate the tech stack and processes Work closely with leadership, clients, and internal engineering teams What You Bring 3+ years in an MSP supporting multiple clients (must-have) Microsoft 365 / Azure / AD / Intune Windows Server 2016-2025 VMware / Hyper-V Networking + firewalls Datto / Veeam / similar Benefits Bi Annual Bonuses Medical, dental, vision 401(k) PTO + holidays Certification support & growth opportunities Work in a tight-knit team where your voice matters

JSG is looking for a Plant I & C Systems Engineer Serving as the system expert specifically in electrical or I&C systems in support of operating requirements. Providing leadership for Problem Solving, Decision Making, Troubleshooting and Root Cause Analysis Teams. Trending system parameters and monitoring performance of assigned systems. Preparing technical reports and presentations. Developing outage and routine maintenance activity lists. Establishing predictive and preventative maintenance (task and frequency) for assigned systems. Developing and completing investigations and corrective actions in accordance with the Corrective Action Program. Providing support for interface with regulatory and oversight agencies. Performing field walk-downs and interfacing with other groups to resolve emergent and routine plant issues. Performing audits, observations, surveys and assessments of plant activities such as maintenance and operations. Pursuing opportunities to improve site human performance. Reviewing and analyzing plant operating characteristics and both Nuclear Regulatory Commission (NRC) and Industry correspondence to identify operating experiences that may be pertinent to or will aid in the resolution of plant issues applicable to assigned systems. Reviewing schedules and work orders to ensure efficient work implementation. Championing design change improvements and interfaces. Demonstrating a solid commitment to all aspects of safety Actively seeking formal and informal learning opportunities to better understand technical policies, practices, and procedures. Developing effective working relationships with employees within you own work group and establishing a professional network Performing Emergency Response Organization (ERO) duties as assigned. Education, Experience, and Skill Requirements: Bachelor's degree in Engineering required. Bachelor's degree in Electrical Engineering is preferred. Experience in electrical and/or I&C systems is preferred. Prior professional-level engineering experience is preferred. Prior plant system engineering experience, including experience with electrical, and I&C components, is preferred. Being able to work independently with little Supervisory involvement is preferred. Proficient with Microsoft Office applications, including Word, Excel and PowerPoint. Excellent interpersonal skills and strong analytical ability. Ability to develop effective working relationships with all employees Able to deliver quality and accurate work within established deadlines. Excellent written and oral communication skills, with ability to make formal technical presentations to various management levels. Ability to work extended hours, shift schedules and perform on-call duties when necessary. Must reside within site-specific ERO response time.

🚀 Ready to help shape the future of connected industry? Apply today and bring your technical expertise to a global leader in industrial communication and automation! This is a hybrid-style role based in York, PA. About HMS We shape the connected world! HMS Networks makes the world more connected, productive and sustainable. HMS industrial communication products enable millions of machines such as robots, drives and HVAC systems to get connected to software and systems - A necessity to meet the future demands for energy efficiency and sustainability. Position Summary The Technical Support Engineer plays a key role in helping customers successfully connect, configure, and operate our solutions. In this customer-facing technical role, you will troubleshoot issues, analyze system behavior, and provide clear, actionable guidance that strengthens customer confidence in HMS. You'll own case resolution from initial contact through closure and collaborate with senior technical experts when deeper investigation or advanced problem-solving is required. This role directly contributes to our mission of making the world more connected, productive, and sustainable. Essential Job Functions Customer support including fault replication, software/hardware troubleshooting and configuration. Effectively communicates procedural and technical issues to internal and external customers in a fast paced and customer critical environment. Uses technical expertise using standard operating and diagnostic protocols to resolve complex system issues. Identifies, documents, and escalates customer issues as appropriate. Monitors and tracks all support tickets, provides call/email status updates at regular intervals and communicates status to customers. Provides subject matter expertise to customers in the specified product area. Uses strong written and interpersonal skills to convey technical information to customers in understandable terms. Has the ability to manage customer relationships, expectations, and problem resolution. Maintains a professional demeanor when faced with difficult situations. The successful candidate will have a can-do attitude combined with strong customer support skills and ability to manage diverse projects. Minimum Requirements Associate degree in Electrical Engineering Technology, Computer Information Systems, Electronics/Engineering Technology, or a related technical field, OR Equivalent combination of education and hands-on experience. Demonstrates oral and written communication skills to effectively interface with all levels of management and staff, customers and outside business contacts. Attention to detail and accurate recordkeeping abilities are a must. Must have a basic understanding of Microsoft Office applications. Proficiency with English language both written and verbal communication. Preferred Qualifications Previous experience troubleshooting electronic equipment Previous experience using Zendesk or a similar system for ticket tracking. Additional language skills in Spanish, French, Portuguese a plus. Knowledge of or experience with industrial automation systems including Panel Meters, PLCs, drives, HMI, I/O, instrumentation, sensors, basic TCP/IP network skills, and other devices used in industrial control systems Travel As needed 5% About You You're someone who loves digging into technical challenges and turning confusion into clarity. You get energy from helping customers and pride yourself on staying calm, professional, and solutions focused even when the pressure is high. You enjoy being the person others rely on to troubleshoot, explain complex concepts in simple terms, and guide them toward success. You're curious, hands on, and eager to keep learning, whether that means exploring new technologies, improving your troubleshooting skills, or diving deeper into industrial automation. You ask smart questions, document what you learn, and collaborate well with teammates when problems require a deeper level of expertise. Most importantly, you take ownership. You follow through, communicate proactively, and treat every customer interaction as an opportunity to build trust and confidence in HMS. HMS Networks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HMS Networks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

SSI is seeking a mid-level Network Support Engineer to support a contract bid for work awarded in 2026. The Network Support Engineer will support WAN functions by providing skills and expertise in telecom engineering and operational support of current and new technologies to the Wide Area Network. Must hold an active Secret clearance and be willing to work onsite. DUTIES AND RESPONSIBILITIES: Analyzes and develops telecommunications networks supporting a wide range of capabilities, including voice, data, video, and/or wireless services Assists in the development of plans for installation and maintenance of telecommunications systems from project inception to conclusion Analyzes the problem and the characteristics of the information to be transported Defines the problem and develops system requirements and network specifications Closely coordinates with other information system professionals to ensure proper implementation of network services In conjunction with functional users, develops alternative solutions and backup plans May be required to work some night and weekends to meet customer deadlines Requirements 5 years of experience in Telecommunications to include 3 years of LAN and WAN experience, with Cisco and Brocade hardware Experience with Routing and traffic shaping protocols BGP, MPLS, OSPF and F5 BigIP Experience using Remote Access VPN, Site to Site VPN, DMVPN, Pulse Secure SSL VPN Demonstrated experience with Quality of Service (QoS) and IPV6 implementation Experience with the following types of technologies: 802.1x and MAB endpoint authentication, DNS, TACACS+, Radius, Netscout, InfiniStream, NGeniousOne, Great Bay Beacon Server, Cisco ACS, InfoBlox Grid Manager Experience with network monitoring tools such as: Solarwinds/Orion, Red Seal, Concord eHealth, HPE Network Node Manager and Automation Active Secret Clearance Must have DoD 8570/8140 compliant IA and CE certifications such as: (IA) Security+, and CCNA

The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future 3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies 4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers 5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems 6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code 7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures 8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites 9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes 10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base 11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners 12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering) 13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management 14. Travel: International and Domestic travel may be required up to 15 percent **Minimum Qualifications:** Minimum Qualifications: 15. Operations Center Experience: Minimum of 7 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale 16. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience 17. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios 18. Repair Function: Minimum of 7 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure 19. Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript 20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers 21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results 22. Network and Infrastructure Design: Minimum of 5 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements 23. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience **Preferred Qualifications:** Preferred Qualifications: 24. Facility Experience: Working within varied infrastructure environments, such as colocation facilities, cable landing stations, ILAs, owned data centers, or corporate campuses. 25. Software Systems Design: Experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels. 26. Vendor Partner Experience: Partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors. 27. Data Design: Basic knowledge applying data-driven analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems. 28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/engineering and/or support teams. 29. Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations. 30. Risk and Assurance Management: Experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines. 31. Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program **Public Compensation:** $133,000/year to $190,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

The Network Support Engineer is responsible for the support and troubleshooting of networking, data, and wireless network solutions. You will be a part of the Networking Division team that is responsible for providing technical support and final commissioning of customer systems. Requirements Handle customer support cases with and resolve issues in a professional and timely manner. Develop and execute client specific solutions and propose new ways to approach existing challenges. Ability to independently prioritize issues to provide efficient resolution based on need. Create and update all documentation for systems, configurations, and pertinent information for customers, and then upload the documents to appropriate internal storage systems. Create backups and validate documentation when accessing client equipment and making configuration changes. Verify all products are properly registered and support contracts assigned. Provide guidance for customers on common issue and root cause analysis. Working collaboratively with installation, project management, support and engineering teams. Perform system wiring and terminations, as required. Complete timecard entries on daily basis with notes to update management on project status. Keep customers up to date on a regular basis using the DES ticketing system. Work with manufacturers to escalate and resolve issues. Provide assistance for support cases with remote and on-site technical support for existing customers and systems. Stay current on all manufacturer and industry certifications. Help provide internal support for basic troubleshooting, system backups, and archiving. Provide support for company network/telephony applications, and create user accounts for new users. Find proper resolution for customer problems with security and long-term maintenance in mind. Essential Skills and Experience Strong working knowledge of ?networking, Desktop and Server OS, wireless networking, and firewalls. Associate degree in telecommunications, technology or related field preferred. Excellent communication and interpersonal skills. Highly motivated self-starter who takes initiative with minimal supervision. Independent, driven personality to stay on top of issues and communications. Applicants must be currently authorized to work in the United States on a full-time basis. Visa sponsorship is not available for this position. This is a full-time, in-person position, and candidates must be able to work from our office located in Pittsburgh, Pennsylvania. We offer a full compensation and benefits structure. Join the team that is the preferred technology provider of the Pittsburgh Steelers and winner of numerous customer satisfaction and top work places awards. EOE

Management Applications, Inc., a leading provider of Network Management, Design and Implementation is seeking individuals for contract positions for the PA Department of Human Services. Please submit a resume and salary requirements to be considered. Job Responsibilities and Experience Requirements (not all inclusive): Server, Network and IVR Support (Support, Maintenance, Disaster Recovery, Backup) Monitor Network Status and Resolve Issues Server Management, Upgrade and Expansion Server Security Management and Support of Network Software (Upgrades, Patches) Management and Support for LAN interfaces to local county data processing networks Management and Support of Voice Gateways (IVR System, Inbound/Outbound Calls) Management and Support of Cisco Call Managers and IVR Platform Management and Support of Content Delivery Network End User and Desktop Support (Help Desk Level 1-3) Manage User Accounts Network Implementation, Installation, Relocation (Including Remote Sites) Desktop/PC/Workstation Support Email/Exchange Support (4000 mailboxes) Management of Citrix Connectivity Print Support and Management Security/VPN/Firewall Asset Tracking Project Management Knowledge Transfer Possible Positions: 1. Local Team Lead: Minimum of (5) years of experience in managing the day-to-day operations and support of a client infrastructure network of similar size and scope as the PACSES Client Infrastructure Network. Minimum of CCENT (Cisco Certified Entry Networking Technician) Certification, or higher). Information Technology Infrastructure Library (ITIL) v3 certification (Foundation level or higher). 2. Server Support Personnel: Minimum of (5) years of experience installing, configuring and troubleshooting Windows platform server. At least one (1) of the following certifications: MCSE Certification for Windows Server 2008, MCSE Certification for Windows Server 2012. 3. LAN/WAN Support Personnel: Minimum of five (5) years of hands-on experience in network design, the installation and configuration of fiber and cat 6 wiring, routers, and layer three switches. Minimum of three (3) years of hands-on experience in web based ACNS version 5.1 or higher. Content Engines, Content Delivery Manager and Content Router. Experience utilizing CISCO monitoring tools and products · CCENT (Cisco Certified Entry Networking Technician) Certification, or Higher. Across the LAN/WAN support team, the following certifications must be held by any one (1) or combination of staff members of the LAN/WAN Support team: CCNP (Cisco Certified Network Professional), CCVP (Cisco Certified Voice Professional), CCSP (Cisco Certified Security Professional), or CompTIA Security (+) Accreditation. 4. Internet, Email and Firewall Support Personnel: Minimum of five (5) years of experience in implementing router-to-router VPN encryption and Internet security solutions including PIX. Minimum of five (5) years of experience in configuring and tuning web servers for large, diverse groups of users. This minimum experience requirement must be met within a seven (7) year period immediately preceding the RFP release date. Minimum of five (5) years of experience in deploying and administering Microsoft Exchange servers. Experience in implementing “thin client” technology is preferred. CCA (Citrix Certified Administrator) or CCAA (Citrix Certified Advanced Administrator) certification. 5. Help desk and desktop support staff: Minimum of three (3) years of experience in workstation and desktop configuration, and setup and basic LAN implementations. Must have current experience with MS Windows 7 and develop knowledge of future MS Windows releases (e.g. Windows 10). Hands-on experience in using automated service desk tools (experience in using ServiceNow is preferred). Job Application Instructions: To be considered for these positions please submit a resume (2 page max) as well as minimum salary requirements. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED. Compensation: Compensation will be commensurate with experience.

Carnegie Mellon University's department of Computing Services is searching for a Network Operations Engineer. This is an excellent opportunity for someone who thrives in an interesting and challenging work environment. You will contribute to the department by providing essential support by being responsible for deployment, configuration, maintenance, and monitoring of LAN and WAN networks. Core Responsibilities: Monitor and ensure the security and reliability of network infrastructure. Collect and analyze data to evaluate network performance, diagnose issues, and define user and system requirements. Deploy, configure, manage, and monitor Wireless, LAN, and WAN environments, including routing, switching, DNS, DHCP, 802.11 wireless LANs, TCP/IP, Ethernet, SNMP, and VPN technologies. Maintain accurate and current network documentation. Provide tier 3 support for complex network issues, performing advanced troubleshooting and implementing effective solutions. Perform additional duties as assigned. A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered. Qualifications: Bachelor's degree, or an equivalent combination of education and relevant experience. 1-3 years of experience in network administration and/or network security administration. CCNA (Cisco Certified Network Associate) certification highly desired. Experience and/or certification with Cisco Systems or Aruba Networks wireless infrastructure preferred; other wireless vendor experience also valued. Requirements: Successful background check Are you interested in this exciting opportunity?! Apply today! Joining the CMU team opens the door to an array of exceptional benefits. Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more! For a comprehensive overview of the benefits available, explore our Benefits page. At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations. Are you interested in an exciting opportunity with an exceptional organization?! Apply today! Location Pittsburgh, PA Job Function Networking Position Type Staff - Regular Full Time/Part time Full time Pay Basis Salary More Information: Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. Click here to view a listing of employee benefits Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. Statement of Assurance