Study Facilitation Support Executive
Network administrator job in Cupertino, CA
Facilitate and moderate in-person user studies with complex, detailed, and dynamic protocol
Gather system data from test devices according to study protocols to assess system performance and determine if user studies are necessary
Provide a positive, high-energy experience for all participants
Ensure appropriate participant compliance with relevant study protocols, documenting any protocol deviations or study issues
Gather quantitative data from study devices and equipment, validating the fidelity of captured data
Track study progress and participation metrics, provide timely updates and proactively raise any study-related issues and challenges that may arise
Communicate day-to-day results, statuses and issues pertaining to User Study & Data Collections Projects
Prepare, troubleshoot, and maintain study device/equipment for data collection efforts
Set up and break down study session areas daily
Oversee study environment setup and communicate maintenance needs accordingly
Install software, use SSH/terminal/command line to enable systems, and perform basic troubleshooting on development consumer electronics
Manage user study participant correspondence, recruitment, and scheduling
Discuss data collection plans, issues and next steps with data consumers
Proactively work with data consumers to streamline and improve data collection processes
Assist with basic data processing and visualizations
Distribute surveys, review, and collect survey responses and other feedback
Support additional user study data collection efforts
Flexibility to run study sessions between 7:30am - 6:30pm while normal schedule will be 8.30 am to 5.30 pm, as needed by the program
Cupertino service may require staying outdoors for extended periods of time (4-6 hours) on some days
Education & Experience:
BS in Electrical Engineering or Computer Science (or related major) with 2+ years of experience required; MS preferred.
Desktop Support Analyst
Network administrator job in San Francisco, CA
Job Summary: As a Tech bar analyst you will assess, troubleshoot and resolve employee requests in
person as needed daily. Requests will vary from hardware and software to corporate
infrastructure related issues requiring on-site analysis & resolutions. You'll provide outstanding customers.
service while managing engagement between end users, operational leadership, and IT teammates.
Required Skills/Experience
● Experience collaborating with various teams in a service-oriented customer-success environment
● Experience troubleshooting issues, researching solutions, and problem-solving efficiency
● Ability to learn & adapt quickly to new technologies and business requirements
● Ability to solve complex incidents by applying well-known documented solutions and processes, while
maintaining task ownership to completion with minimal direct supervision
● Ability to communicate with different audiences, regardless of technical understanding, across
multiple channels including face to face, instant messaging, emails, and video conferencing
● Ability to leverage attentive listening to understand and empathize with customer needs
● Experience suandropporting various OS in an enterprise environment including:
MacOS (primary), Windows 10 (secondary), iOS, and Android
● Experience supporting various hardware in an enterprise environment including:
Apple Laptop (primary), Dell / HP Laptop (secondary), desktops (Apple and HP),
corporate-owned mobile devices (IOS/Android), and standard peripherals
● Experience supporting and troubleshooting corporate networks and remote user environments
● Experience supporting and troubleshooting L1 Active Directory related issues
● Experience on endpoint security tools L1 (Anti-virus / Firewall / Two-factor authentication)
● Experience supporting and troubleshooting conference room tools L1 (Audio / Visual) as needed
● Adherence to security policies and corporate best practices
● Ensuring support content is accurate and up to date (Knowledge base maintenance)
System Administrator
Network administrator job in Berkeley, CA
Machaon Diagnostics is a clinical reference laboratory and contract research organization (CRO) that focuses on diagnosing, treating, and monitoring hemostatic and thrombotic conditions, complement-mediated disorders, and rare genetic diseases. Our mission is to save more lives with lab tests. Originating from a collaboration of four laboratory scientists, the team now includes clinicians, scientists, consultants, and technologists with over 400+ years of collective expertise. We provide esoteric and routine testing services to a broad clientele, including community hospitals, university medical centers, clinics, commercial laboratories, and research facilities, as well as biotechnology, pharmaceutical, and medical device companies. Our primary goal is to deliver high-quality testing with industry-leading speed.
Role Description
This is a full-time, on-site role located in Berkeley, CA for a Patient Advocate and Accounts Receivable Specialist. The responsibilities include managing patient accounts, advocating for patient needs, handling customer service inquiries, and managing cases. Additionally, the role involves critical thinking and effective communication in a medical setting. The specialist will work closely with patients, healthcare providers, and internal teams to ensure the best possible outcomes for those requiring our diagnostic services.
Administer and maintain Google Workspace, Microsoft 365, Active Directory, MDM platforms, and enterprise SaaS applications.
Manage and maintain server hardware, storage solutions, and network equipment (routers, switches, firewalls).
Manage user lifecycle processes, including provisioning, de-provisioning, and access control.
Support and secure endpoints across mac OS and Windows environments.
Support processes and systems for asset inventory and management for hardware, software, and subscription services
Support the onboarding process of new employees to include system setup, adding accounts to the AD infrastructure, and shipping computers and peripherals to employees
Support IT projects to completion with direction from the Director of Laboratory Information Systems
Supports issuing new computer hardware and the disposition of end-of-life equipment
Supports IT requirements through direct employee and guest support for remote and on-site staff
Perform other related duties as required and identified in goals set by the Director of Laboratory Information Systems
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
Minimum 3 years of experience in system administration, network administration or related field, ideally within a healthcare or similarly regulated environment.
Demonstrated competence with Microsoft 365 / Entra ID (Azure AD), Active Directory, and MDM solutions
Familiarity with Google Workspace
Strong troubleshooting and problem-solving skills.
A+/Network+/Security+ Certification is preferred
· Demonstrate a high degree of integrity, enthusiasm, and initiative daily.
Constant adherence to HIPAA compliance and patient confidentiality requirements
Please send a cover letter and resume to the Human Resources Director
******************************
Support Engineer
Network administrator job in San Francisco, CA
Mission
Pilots can't afford downtime - and neither can the systems that support them. At Navi, the Support Engineer is the first line of defense for our users: flight students, instructors, and training centers who rely on our AI co-pilot to improve performance. Your mission is to ensure their experience is seamless, their issues resolved quickly, and their trust in the platform unshakable.
Responsibilities
Frontline Support: Serve as the first point of contact for technical questions and troubleshooting.
Problem Solving: Diagnose and resolve issues, escalating to engineering when needed.
Monitoring: Track platform performance, identify issues early, and keep the system mission-ready.
Documentation: Create and maintain FAQs, troubleshooting guides, and training materials.
Feedback Loop: Provide structured feedback to engineering and product teams to improve reliability and usability.
User Training: Help students and instructors understand and adopt new features effectively.
About You
Experience in technical support or IT support roles.
Strong troubleshooting skills - able to quickly identify, replicate, and resolve issues.
Familiar with cloud platforms (AWS, GCP), databases, and ticketing tools like Zendesk or Jira.
Excellent communicator who can explain technical details in plain language.
Organized, proactive, and able to work independently.
Enthusiastic about aviation or excited to learn the domain.
Why This Role Matters
Flight training is demanding. Instructors and students need a platform that just works. As a Support Engineer at Navi, you'll be the one ensuring that reliability - keeping our users focused on flying, not fighting tech.
What You'll Get
Competitive salary - no equity, but strong compensation for the role.
Flight training opportunity - earn your pilot's license and gain firsthand aviation experience.
Growth path - learn the product deeply and expand into customer success, QA, or product ops.
Team culture - join a crew of engineers and pilots united by the mission to transform aviation.
Senior Lead IT / Systems Administrator
Network administrator job in San Ramon, CA
About the Company
At the Pac-12, we are passionate about sports and technology! As part of our team, you will play a key role in driving the engineering operations and technology initiatives that power our business.
About the Role
We are seeking a highly skilled and motivated Sr. Lead IT/Systems Administrator to oversee and optimize our company's IT infrastructure, ensuring it meets the needs of our growing business. This role is perfect for an experienced, hands-on IT leader who thrives on technical challenges, strategic planning, and leading teams to success.
You will be responsible for designing, implementing, and maintaining complex IT systems, ensuring stability, security, and performance. The Sr. Lead IT/Systems Administrator will work closely with senior leadership to align IT strategies with business objectives while fostering a collaborative and innovative environment within the IT team.
The ideal candidate will be well versed in multiple operating systems, including Windows, Mac, and Linux, and have strong expertise in SQL and Proxmox virtualized environments. They will be a hands-on leader with a collaborative, “let's do it together” attitude, committed to elevating the IT and Systems team. Experience with SentinelOne, NinjaOne, and JAMF is a strong plus.
RESPONSIBILITIES
Leadership & Team Management:
Lead and mentor a team of IT support technicians and systems administrators, ensuring they have the resources, guidance, and training to grow and excel.
Champion a collaborative and high-performance culture within the IT department, encouraging knowledge sharing, innovation, and growth.
IT Infrastructure & Operations Management:
Oversee the design, implementation, and maintenance of the company's IT infrastructure, ensuring network availability, reliability, and scalability.
Manage system and server administration (Windows/Linux), SQL databases, cloud services, virtualized environments (e.g., VMware, Proxmox), and Mac environments.
Ensure a secure, stable, and efficient IT environment by proactively identifying potential issues and implementing solutions.
Maintain oversight of all IT assets, including hardware, software, and cloud services.
Develop and maintain disaster recovery and business continuity plans to safeguard business operations.
Strategic Planning & Project Management:
Collaborate with senior leadership to develop and implement IT strategies that align with the company's overall business objectives.
Oversee IT projects from initiation to completion, ensuring they are delivered on time, within scope, and within budget.
Develop long-term technology roadmaps, recommending improvements and upgrades to ensure the IT environment is future-proof and scalable.
Manage and optimize IT budget, ensuring efficient allocation of resources and cost-effective solutions.
Security & Compliance:
Ensure that IT systems are secure, compliant with industry standards, and adhere to data protection regulations.
Develop and enforce IT security policies, implementing robust security measures such as OS firewalls, encryption, and intrusion detection.
Conduct regular security audits and risk assessments to identify vulnerabilities and mitigate risks.
Stay current with industry trends and evolving cybersecurity threats, ensuring the organization is always protected.
Vendor & Stakeholder Management:
Manage relationships with external vendors, service providers, and contractors, ensuring service level agreements (SLAs) are met and costs are controlled.
Lead negotiations and procurement for IT services, equipment, and software.
Collaborate with other departments and business units to understand and support their technical needs.
User Support & Training:
Oversee the development and delivery of IT training programs to enhance user knowledge and improve system efficiency.
Ensure the IT helpdesk provides high-quality, timely support for all staff across various technical issues.
Ensure documentation and knowledge bases are continuously updated to support end-user training and troubleshooting.
QUALIFICATIONS
Education: Bachelor's degree in Information Technology, Computer Science, or related field.
Experience: 8+ years of experience in IT operations, with a minimum of 2-4 years in a senior technical role overseeing infrastructure and systems management.
Proven expertise in managing large-scale IT infrastructure, including networks, servers (Windows/Linux), virtualization platforms (VMware, Proxmox), cloud technologies (AWS, Google Cloud), and database management.
Demonstrated ability to design, implement, and support highly available, secure, and scalable IT systems.
Strong background in IT security and risk management, including experience with firewalls, VPNs, intrusion detection systems, and encryption technologies.
Proven success in managing IT budgets, resources, and complex projects.
Technical Skills
Solid understanding of networking protocols (TCP/IP, DNS, DHCP)
Expertise in systems administration, including Windows Server, Linux, Mac and cloud environments.
Experience with database management (MSSQL Server).
Proficiency with cybersecurity tools, practices, and frameworks (e.g., firewalls, endpoint protection, SIEM, SentinelOne).
Soft Skills:
Exceptional leadership and team management skills, with the ability to motivate and develop high-performing teams.
Strong problem-solving, analytical, and troubleshooting abilities.
Excellent verbal and written communication skills, able to translate technical concepts to non-technical audiences.
Strong project management skills, able to prioritize and manage multiple projects simultaneously.
Results-oriented with a proactive, “can-do” attitude.
Preferred Qualifications:
Relevant certifications such as CompTIA Network+, Security+, Microsoft Certified: Windows Administrator, AWS Certified Solutions Architect, PMP, or ITIL.
Experience with broadcast technologies (e.g., playout automation, video servers, MAM, streaming protocols) is a plus.
WORKING CONDITIONS:
Primarily office-based in San Ramon, CA with occasional remote work flexibility.
Evening or weekend work for system maintenance, upgrades, or emergency support.
Evening or weekend work to provide IT and systems support for scheduled live productions.
Limited travel to other company locations may be required.
COMPENSATION
The exact salary will depend on the successful candidate's, relevant skills, experience, and qualifications.
PAC-12 OVERVIEW
The Pac-12 stands at a defining moment in its history. Founded in 1915, the league's rich legacy of athletic and academic excellence spans over 100 years. Supported by world-class service and empowerment, Pac-12 student-athletes have earned more than 500 NCAA team championships. Now with a renewed and bold vision for its future, the Pac-12 has undergone significant transformation on its journey to launching a new collegiate athletics conference, custom-built for both the modern-day student-athlete and an evolving college sports landscape.
Under the leadership of Commissioner Teresa Gould, the Pac-12 embarks on creating a new legacy, composed of nine member universities, a one-of-its-kind and state-of-the-art broadcast production facility in San Ramon, CA., and a reimagined commercial enterprise that is uniquely positioned to drive strategic partnerships, brand enhancement, revenue generation and other growth opportunities to unlock new and lasting value for both its member universities and its student-athletes. Currently composed of Oregon State University and Washington State University, the league will welcome seven new full members beginning with the 2026-27 season, including Boise State University, Colorado State University, California State University, Fresno, Gonzaga University, San Diego State University, Texas State University and Utah State University.
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Desktop Support Specialist
Network administrator job in San Jose, CA
Site Support Specialist - VIP Support (Windows & Mac)
Fulltime
Key Responsibilities
• Provide on-site technical support for desktops, laptops, Printers, Mobile devices and peripherals.
• Troubleshoot and resolve hardware and software issues for Windows and mac OS systems.
• Install, configure, and maintain operating systems and applications.
• Manage user accounts, permissions, and access in Active Directory and other systems.
• Support network connectivity issues (LAN/Wi-Fi).
• Coordinate with remote teams for escalations and advanced troubleshooting.
• Maintain inventory of IT assets and ensure compliance with company policies.
• Document incidents and resolutions in ticketing systems.
o Support IT projects such as system upgrades, migrations, and rollouts.
Required Skills
• Strong knowledge of Windows OS (Windows 10/11) and mac OS.
• Experience with Microsoft Office Suite and common business applications.
• Familiarity with Active Directory, Group Policy, and basic networking (TCP/IP, DNS, DHCP).
• Ability to diagnose and resolve hardware issues (desktops, laptops, printers).
• Knowledge of remote support tools and ticketing systems.
• Excellent communication and customer service skills.
• Ability to work independently and manage multiple tasks.
Soft Skills:
• Strong communication and customer service skills.
• Ability to work independently and manage multiple tasks.
• Analytical thinking and problem-solving abilities.
• Willingness to travel between office locations if required.
Compensation and Benefits
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Senior Systems Administrator
Network administrator job in Fremont, CA
Job Title: Senior Systems Administrator
Job Type: Fulltime
Work Schedule: Onsite 5 days a week
Salary: $130000 - 140000/Yearly
The Systems Engineering team is responsible for architecting, building, automating, and managing our server Infrastructure at our campus in Fremont, CA and our public cloud providers. As a Senior Systems Administrator, you will work with talented colleagues on challenging projects within the IT Infrastructure. You'll bring a proactive approach to server infrastructure management and support, addressing both immediate operational requirements and long-term systems stability. You'll enjoy this team if you like working in a highly collaborative environment focused on being entrepreneurial, agile, and responsive. This position will be located in our Fremont, CA headquarters.
Responsibilities
Implement, and maintain various Linux (Red Hat, CentOS, Ubuntu, etc.) server infrastructures (physical and virtual), focusing on scalability, reliability, and security.
Perform systems maintenance and system upgrades including service packs, patches, hot fixes, and security configurations.
Monitor server performance, ensure system availability and reliability, and provide optimization recommendations.
Troubleshoot server infrastructure problems, outages, and ensure rapid resolution of system incidents.
Work with the latest compute and storage management tools
Establish & maintain a strong relationship with the business including local, remote, and regional users regarding server technology solutions.
Document server configuration and operational procedures.
Establish & maintain healthy working relationships with all technology departments
Be viewed as a knowledgeable and reliable technical resource across all infrastructure technologies.
Ensure the business understands our service portfolio by translating technical solutions into simple to understandable dialogue
Manage and support Public Clouds associated security, compute and storage services like virtual machines, kubernetes, db, storage, etc.
Partner with the InfoSec team to ensure Security best practices are enforced in an effective and scalable manner.
Qualifications:
3+ years of hands-on experience with Linux administration and application resource utilization monitoring.
3+ years of experience in systems administration with a strong focus on Linux environments.
Proficiency in shell scripting and automation tools (e.g., Ansible, Puppet, Chef).
Experience with virtualization technologies (e.g., VMware, KVM).
Solid understanding of networking concepts (TCP/IP, DNS, DHCP, firewalls).
Familiarity with monitoring tools (e.g., Nagios, Zabbix, Prometheus).
Experience with cloud platforms (AWS, Azure, GCP) is a plus.
Strong problem-solving and analytical skills.
Excellent communication and documentation abilities.
Minimum 4-year college degree in Management Information Systems, Computer Science, or equivalent discipline.
Linux Certification a plus.
Cloud Certification a plus.
Ability to walk and stand on cement floors for long periods.
Ability to stand, stoop, bend and performing repetitive tasks.
Must be able to lift to 30 pounds at a time.
Prolonged periods of sitting at a desk and working on a computer
About Maxonic:
Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.
Interested in Applying?
Please apply with your most current resume. Feel free to contact Pramod Kumar (******************** / *************** for more details.
IT Admin
Network administrator job in Santa Clara, CA
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Description
Your Career
As a member of our IT Desktop Support Team, you will be a key technical resource for our local and remote colleagues. You will leverage your multitasking abilities and expert communication skills to provide exceptional support, resolving a wide range of computer hardware and software issues. We are looking for an analytical and agile professional who thrives in a fast-paced, evolving environment and is dedicated to delivering timely and effective solutions.
Your Impact
Provide comprehensive IT support for all aspects of user account setup, system maintenance, software patching, antivirus management, and system imaging.
Perform break/fix support for both PC and Mac platforms, video conference equipment, printers/copiers, phone systems, and other IT hardware.
Manage your individual workflow and ticket queue effectively using our IT ticketing system.
Follow standard operating procedures (SOPs) and escalate complex issues to senior staff when necessary.
Support mobile users on both iOS and Android platforms.
Develop and maintain productive, professional relationships with all users, including executive staff.
Participate in an on-call rotation for after-hours and weekend support as needed.
Qualifications
Your Experience
A strong service-oriented mentality, with excellent communication, interpersonal, and collaboration skills.
4 years technical experience with Windows 11, mac OS, Google Suite, and Microsoft Active Directory.
Experience with system imaging, VPN, basic networking, and network connectivity, including `802.11x.
Demonstrated knowledge of PC and Apple hardware, as well as mobile devices (iOS/Android).
Recent experience using remote access tools such as MS Remote Desktop and Zoom to support a remote workforce.
Proficiency in using AI-driven tools (e.g., Copilot, Gemini) for both reactive troubleshooting and proactive automation. This includes querying AI assistants to rapidly generate solutions and scripts, as well as applying AI to automate routine processes like user onboarding and patch management.
Additional Information
The Team
The Employee Success Team is responsible for building and supporting technology that creates positive experiences for our employees. Our priority is to ensure all our offerings are user-friendly and easy to understand. We thrive in a high-performance environment, driven by individuals who are determined to find solutions. Our team is committed to achieving new levels of technical excellence, and we are intrinsically motivated to deliver our best work to date.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $74000 - $120000/YR/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
SF-Based IT Support Engineer
Network administrator job in San Jose, CA
Responsibilities:
Provide approximately 20 hours per week professional and friendly support and problem solving in person and remotely. Recognize opportunities for technology improvements, make suggestions, and lead projects.
Requirements:
College graduate
Excellent interpersonal skills
Ability to develop good rapport, enjoy working with people
Excellent written and verbal skills
Strong problem solving, organization and analytical skills
Ability to work independently, with team and with clients in a professional manner
Superb client management, expectation management, negotiation, and conflict resolution skills
Excellent organization, initiative, follow-up, and communication skills
Strong motivation to exceed goals
Enthusiasm for technology and creative solutions
Ability to work flexible hours
Prior IT support experience, experience with conference room and office technology, network devices
Self-starter and self-motivated
Eagerness to learn
Benefits:
Friendly, fast-paced working environment
Great opportunity to work closely with experienced IT consultants
Exposure to wide variety of cutting edge technologies.
Opportunity to share and act on innovative ideas.
Compensation:
Part-time, Hourly compensation
Work primarily remotely, with 1/2 day on-site per week. This is a great opportunity for someone with a flexible schedule and prior IT support experience. If you are interested in being part of a fun team, can work independently, and meet the qualifications listed above you will be a great fit for this position. Please email resume and cover letter to above address even if the ad is a few weeks old, we still want to hear from you!
Infrastructure Engineer
Network administrator job in San Francisco, CA
🚀 Hiring: Infrastructure Engineer | SF (Onsite Only)
Chalk is building the data platform powering next-gen machine learning applications - eliminating the complexity and scale issues that hold teams back. Backed by a recent $50M Series A, we're growing fast and looking for an exceptional Infrastructure/Platform Engineer to join us onsite in San Francisco.
What you'll do:
• Build automation + orchestration for Chalk's ML data platform
• Develop infra tooling across AWS/GCP using Python, Go, Terraform
• Own deployments both in our hosted platform and customer cloud environments
• Work across Compilers, DBMS, and distributed systems challenges
• Contribute as an early engineer with high autonomy and impact
What we're looking for:
• 2+ years in infra engineering
• Strong experience coding for infra automation
• Python, Go, or Terraform proficiency
• AWS or GCP hands-on experience
• Strong collaboration skills - bonus if you've worked with customers or Sales teams
Why Chalk?
• High-growth startup, massive ownership
• Competitive salary + generous equity
• Fully stocked office, daily meals, strong benefits
• 15 PTO days + 15 company holidays 🎄
• In-office culture (Mon-Fri)
If you're excited about building the backbone of ML-driven systems at scale, let's talk! 🚀
Network Support Engineer
Network administrator job in Santa Clara, CA
Job Title: Network Support Engineer
About Smart IT Frame:
At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together.
Top Skills:
Data Center & AI Cluster Networking
High-performance interconnects - GPU, HPC, AI clusters
InfiniBand, Ultra Ethernet, ROCEv2, DCQCN
Dark Fiber / Carrier Interconnect Optimization
Hybrid DC Network Architecture & Fabric Design
Job Description/Responsibilities:
This is a hands-on network engineering position focused on the architecture, design, development and deployment of ultra-high-speed, resilient, and scalable DC AI Clusters and Interconnects for GPU-accelerated data centers and compute clusters. Outstanding problem-solving abilities and a comprehensive understanding of the network security protocols & standards, routing, switching, automation and deep understanding of fundamental network theory is also critical to your success.
Key Responsibilities
Lead the architecture, design, and deployment of global-scale DCs inter-connects and fabric for HPC, AI, and GPU computing clusters.
Develop high-performance data center fabric using InfiniBand, Ultra Ethernet and related technologies.
Optimize carrier interconnects, intra and inter DC routing, and dark fiber deployments to ensure low latency and high reliability.
Partner with system, OS, GPU, and HPC teams to deliver scalable, highly available networks for extreme-performance workloads.
Implement network monitoring, telemetry, solving, and continuous performance improvement processes.
Drive technology selection, vendor engagement, and lifecycle management for Data Center hardware and software.
Required Skills:
Minimum 6-8+ years of experience in building, managing and supporting large scale hybrid networks, developing automation pipelines with Python, Ruby, Go or other languages used in infrastructure automation.
SME in networking technologies: InfiniBand, Ultra Ethernet, ROCEv2, DCQCN, TCP/UDP, IPv4/IPv6, BGP/MP-BGP, VPN, L2 switching, EVPN, VxLAN, Segment Routing, MPLS.
Experience automating network infrastructure
Experience using an automated configuration management system (Python Ansible, Salt, etc.)
Apply today or share profiles at ************************
Infrastructure Engineer 3 - Contingent
Network administrator job in Concord, CA
Cognos Administrator (Python) Duration: Contract (12-24 months of contract) In this contingent resource assignment, you will consult on or participate in moderately complex initiatives and deliverables within Infrastructure Engineering. You will contribute to large-scale planning related to Infrastructure Engineering deliverables, review and analyze moderately complex challenges requiring an in-depth evaluation of variable factors, and collaborate with client personnel to meet deliverables while adhering to policies, procedures, and compliance requirements.
Responsibilities:
Consult on or participate in moderately complex initiatives and deliverables within Infrastructure Engineering.
Contribute to large-scale planning related to Infrastructure Engineering deliverables.
Review and analyze moderately complex Infrastructure Engineering challenges requiring an in-depth evaluation of variable factors.
Collaborate with client personnel in Infrastructure Engineering.
Contribute to the resolution of moderately complex issues while leveraging a solid understanding of function policies, procedures, and compliance requirements.
Qualifications:
4 years of Technology Infrastructure Engineering and Solutions experience or equivalent demonstrated through work, consulting experience, training, military experience, or education.
Experience as a Senior Level Cognos Administrator familiar with installation on Windows.
Understanding of Apache.
Proficiency in Python coding.
Experience with GitHub is preferred.
Understanding of Windows and basic knowledge of networks.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $55 - $60
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
Senior Information Technology Support Engineer
Network administrator job in San Francisco, CA
The Role:
The IT Operations team designs, builds, and maintains the corporate technology infrastructure that powers our people and systems. We're seeking a highly skilled and proactive IT Support Engineer Lead to provide advanced technical support, strategic guidance, and hands-on leadership across our distributed workforce and helpdesk operations.
In this role, you will oversee the deployment, configuration, and optimization of hardware and software solutions while ensuring reliability, security, and scalability. You'll play a key role in designing and implementing performance enhancements, streamlining IT operations through automation, and guiding the team toward best-in-class service delivery.
Location: This role requires a hybrid work schedule, with 2-3 days per week in our San Francisco, CA office to foster collaboration and teamwork.
Responsibilities:
Lead and mentor the IT support team, setting standards for timely, high-quality technical assistance across mac OS, Windows, and SaaS platforms.
Develop and execute strategies for end-user support, device configuration, and system maintenance to improve reliability and user experience.
Administer and manage devices using MDM tools such as Intune, Kandji, and Automox, ensuring compliance and security standards are maintained.
Manage and support critical SaaS platforms including Slack, Microsoft 365, Atlassian, Okta, and Zoom, handling integrations, permissions, and user lifecycle management.
Configure and maintain core network services (DNS, DHCP), VoIP systems, and A/V confe
rencing
solutions to enable seamless collaboration.
Collaborate cross-functionally with other teams to identify technical improvements, contribute to architectural decisions, and support organizational initiatives.
Design and deliver training sessions for employees on software tools, hardware usage, and IT best practices to foster self-sufficiency and adoption.
Drive automation and process improvement initiatives to increase efficiency and reduce manual intervention across IT workflows.
Qualifications:
5-8 years of IT support experience in a fast-paced, dynamic environment, including 3+ years in a Lead or Level 2 role.
Deep expertise with MDM platforms (Intune, Kandji) and endpoint management.
Strong hands-on skills in hardware, software, and network troubleshooting, with a structured and analytical problem-solving approach.
Experience managing Microsoft 365, Okta, and other SaaS ecosystems at scale.
Solid understanding of networking protocols and configuration (DNS, DHCP, VPNs, VLANs, firewalls).
Demonstrated success in mentoring junior IT staff, managing escalations, and improving helpdesk workflows.
Familiarity with VoIP and A/V systems configuration and troubleshooting.
Excellent communication and documentation skills, with the ability to translate technical concepts for non-technical users.
A mindset focused on security, automation, and continuous improvement.
Physical requirements: operate a computer for 8 hours per day; give and receive detailed information through verbal and written communication
Distributed Systems Engineer / AI Workloads
Network administrator job in San Jose, CA
We are actively searching for a Distributed Systems Engineer to join our team on a permanent basis. In this founding engineer role you will focus on building next-generation data infrastructure for our AI platform. If you have a passion for distributed systems, unified storage, orchestration, and retrieval for AI workloads we would love to speak with you. Our office is located in downtown SF and we collaborate two days a week onsite.
Your Rhythm:
Design, build, and maintain data infrastructure systems such as distributed compute, data orchestration, distributed storage, streaming infrastructure, machine learning infrastructure while ensuring scalability, reliability, and security
Ensure our data platform can scale by orders of magnitude while remaining reliable and efficient
Tackle complex challenges in distributed systems, databases, and AI infrastructure
Collaborate with technical leadership to define and refine the product roadmap
Write high-quality, well-tested, and maintainable code
Contribute to the open-source community and engage with developers in the space
Your Vibe:
3+ years of professional distributed database systems experience
Expertise in building and operating scalable, reliable and secure database infrastructure systems
Strong knowledge around distributed compute, data orchestration, distributed storage, streaming infrastructure
Strong knowledge of SQL and NoSQL databases, such as MySQL, Postgres, and MongoDB.
Programming skills in Python
Passion for building developer tools and scalable infrastructure
Available to collaborate onsite 2 days a week
Our Vibe:
Relaxed work environment
100% paid top of the line health care benefits
Full ownership, no micro management
Strong equity package
401K
Unlimited vacation
An actual work/life balance, we aren't trying to run you into the ground. We have families and enjoy life too!
Agent Systems Engineer
Network administrator job in San Francisco, CA
Agent Systems Engineer - San Francisco or Redwood City
A company who are building AI systems with general physical ability are looking for a Senior Agent Systems Engineer to design and implement the planning, orchestration and tool-use behaviors that allow AI Agents to operate complex physical and experimental workflows.
What Will I Be Doing:
Build agent planners, tool-call flows, and state machines using LangGraph or similar frameworks.
Design schemas, action adapters, and cross-tool interfaces enabling deterministic, traceable LLM tool use.
Develop error handling, timeout strategies, retries, rollbacks, and replay mechanisms for robust agent behavior.
Collaborate with systems architecture, infrastructure, and ML teams to integrate agents into real engineering toolchains.
What We're Looking For:
Strong experience building agent systems, LLM tool-calling pipelines, or structured orchestration frameworks.
Deep understanding of schemas, action abstractions, reproducibility, and deterministic multi-step execution.
Ability to reason about system-level failure modes, edge cases, and safe tool interaction.
Comfortable working across AI, systems, and domain-tooling interfaces in a fast-moving, high-precision environment.
Above all, we're looking for candidates who demonstrate world-class excellence.
What's in It for Me
$200k - $300k dependent on experience and meaningful equity
The chance to build foundational agentic infrastructure for physical AI
Ownership of end-to-end, real-world systems that directly drive scientific breakthroughs
A role at the core of a rapidly growing, deeply technical team
The opportunity to define how AI interacts with the physical world
Apply now for immediate consideration!
Founding Engineer, ML Systems (Humanoids)
Network administrator job in San Francisco, CA
We are building a general AI for humanoid robots that learns in the real world with minimal human supervision. Our approach is based on world-model-based reinforcement learning trained on large-scale data that is practical to collect. This makes it possible to learn reliable behaviors and improve beyond human performance limits. As a founding engineer, you will design and build core systems while helping shape the technical direction from the ground up.
Responsibilities
Build data pipelines that scale to 100k+ hours of multimodal robot data
Scale pre- and post-training runs on 1000s of GPUs
Improve inference efficiency on low-power embedded systems
Lead core architectural decisions, help define the long-term technical roadmap, and set engineering standards from the beginning
Qualifications
Strong practical experience building software infrastructure
Experience implementing and debugging distributed systems
Extensive experience in Python and at least one deep learning library such as PyTorch or JAX
Ideally experienced in implementing scalable training pipelines for world-model-based RL
Experience with systems programming languages (e.g. Rust, C++) is a plus
We're a small, focused team where your contributions would have a major impact. As a founding team member, you'd also have significant ownership in what we're building together - we believe in giving our early engineers meaningful equity that reflects their foundational role.
Desktop Specialist
Network administrator job in Palo Alto, CA
Job Description:-
Must possess a professional demeanor and strong customer service/consulting/training skills
Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area
Basic understanding of networks, Intel servers and telecoms
Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets
Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint)
Strong Microsoft operating system troubleshooting skills
Strong mac OS operating system (Big Sur & above) troubleshooting skills
Strong problem solving and critical thinking skills
Strong written and verbal communication skills
Must be self-motivated and the ability to work independently with minimal supervision
Must have excellent time management skills
Must be detail and process oriented
Ability to walk long distances across large facilities
Must be able to pass a background security check
Valid driver's license and reliable transportation
What will make a candidate stand out
Experience with ticketing systems (Service Now, Smart IT, IT connect etc.)
Experience working with executives
Certifications: Hardware such as A+ or equivalent, Microsoft - MCSA Windows 7, 8 or 10, Network such as CCNA or CCNP
Experience performing remote control of PCs and video conferencing knowledge
SCCM experience
Compensation and Benefits
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
SF-Based IT Support Engineer
Network administrator job in San Francisco, CA
Responsibilities:
Provide approximately 20 hours per week professional and friendly support and problem solving in person and remotely. Recognize opportunities for technology improvements, make suggestions, and lead projects.
Requirements:
College graduate
Excellent interpersonal skills
Ability to develop good rapport, enjoy working with people
Excellent written and verbal skills
Strong problem solving, organization and analytical skills
Ability to work independently, with team and with clients in a professional manner
Superb client management, expectation management, negotiation, and conflict resolution skills
Excellent organization, initiative, follow-up, and communication skills
Strong motivation to exceed goals
Enthusiasm for technology and creative solutions
Ability to work flexible hours
Prior IT support experience, experience with conference room and office technology, network devices
Self-starter and self-motivated
Eagerness to learn
Benefits:
Friendly, fast-paced working environment
Great opportunity to work closely with experienced IT consultants
Exposure to wide variety of cutting edge technologies.
Opportunity to share and act on innovative ideas.
Compensation:
Part-time, Hourly compensation
Work primarily remotely, with 1/2 day on-site per week. This is a great opportunity for someone with a flexible schedule and prior IT support experience. If you are interested in being part of a fun team, can work independently, and meet the qualifications listed above you will be a great fit for this position. Please email resume and cover letter to above address even if the ad is a few weeks old, we still want to hear from you!
Distributed Systems Engineer / AI Workloads
Network administrator job in San Francisco, CA
We are actively searching for a Distributed Systems Engineer to join our team on a permanent basis. In this founding engineer role you will focus on building next-generation data infrastructure for our AI platform. If you have a passion for distributed systems, unified storage, orchestration, and retrieval for AI workloads we would love to speak with you. Our office is located in downtown SF and we collaborate two days a week onsite.
Your Rhythm:
Design, build, and maintain data infrastructure systems such as distributed compute, data orchestration, distributed storage, streaming infrastructure, machine learning infrastructure while ensuring scalability, reliability, and security
Ensure our data platform can scale by orders of magnitude while remaining reliable and efficient
Tackle complex challenges in distributed systems, databases, and AI infrastructure
Collaborate with technical leadership to define and refine the product roadmap
Write high-quality, well-tested, and maintainable code
Contribute to the open-source community and engage with developers in the space
Your Vibe:
3+ years of professional distributed database systems experience
Expertise in building and operating scalable, reliable and secure database infrastructure systems
Strong knowledge around distributed compute, data orchestration, distributed storage, streaming infrastructure
Strong knowledge of SQL and NoSQL databases, such as MySQL, Postgres, and MongoDB.
Programming skills in Python
Passion for building developer tools and scalable infrastructure
Available to collaborate onsite 2 days a week
Our Vibe:
Relaxed work environment
100% paid top of the line health care benefits
Full ownership, no micro management
Strong equity package
401K
Unlimited vacation
An actual work/life balance, we aren't trying to run you into the ground. We have families and enjoy life too!
Agent Systems Engineer
Network administrator job in San Francisco, CA
Senior Agent Systems Engineer
We're representing a frontier AI research group building autonomous systems that can reason, plan, and operate complex real-world engineering workflows. This is a core engineering role shaping how intelligent agents interact with tools, data, and long-horizon tasks.
⭐ The Opportunity
Join a small, high-performing team designing the orchestration, planning, and execution layer that enables LLM-driven agents to reliably complete multi-step engineering processes.
What You'll Do
Build agent planning and orchestration systems that coordinate tool calls, workflows, and long-horizon tasks
Design schemas, action interfaces, and deterministic execution flows
Implement robust error-handling, rollback, retry, and reproducibility strategies
Own the tooling logic that connects agents to real engineering stacks
Partner with ML researchers, infra teams, and domain experts to deliver production-grade agent systems
What You Bring
Experience building agent systems, orchestrators, tool-use frameworks, or structured LLM pipelines
Strong systems-engineering fundamentals - deterministic thinking, reliability, and failure-mode awareness
Comfort designing workflows that integrate with complex real-world tools
Ability to work in a fast, experimental environment where robustness matters
Why This Role Excites People
Build agent systems that control real physical-world workflows, not just simulations
Huge scope for technical ownership and creative problem-solving
Mission-driven environment focused on breakthrough autonomy
Competitive salary + strong equity in a fast-scaling AI organization
Interested?
If you're passionate about building reliable, intelligent agent systems at the cutting edge of AI and autonomy, we'd love to speak.