Network administrator jobs in Virginia Beach, VA - 238 jobs

Solvere Technical Group is a Network Administrator to maintain a reliable, secure, and efficient data communications network. The ideal candidate will be able to deploy, configure, maintain, and monitor all active network equipment to ensure smooth network operation. Responsibilities: Configure and maintain security requirements on in-house network equipment needed to comply with existing Authority to Operate. Provide guidance and push security policy updates to COMNAVSURFLANT ships outfitted with hotel Wi-Fi services. Provide troubleshooting efforts on shipboard hotel Wi-Fi services during CNSL working hours. Perform maintenance checks on equipment in-house and onboard COMANVSURFLANT ships. Clearance Requirements: Active Secret Clearance Physical Requirements: This position may involve physical activities typical of a professional work environment. Specific physical demands will vary depending on the role and work setting. BENEFITS Solvere offers a comprehensive and generous benefits package. The Solvere benefits package includes medical, dental, and vision insurance for the employee and/or families. Solvere also includes basic life insurance plus short- and long-term disability for the employee. Employees may elect to enroll in our company's 401k plan. Employees will also accrue paid time off and holidays. Additional voluntary options include supplemental insurance plans. About the Company Visit: ************************ Solvere Technical Group is committed to non-discrimination and equal employment opportunity. All qualified applicants will receive consideration for employment without discrimination based on disability, protected veteran status or any other characteristics protected by law.

Clearance: IT-I Critical Sensitive, Secret (SSBI/T5 Required) 100% on-site/ 8 hrs. - between 0630 - 1730 Security+ CE or better The place of performance can be any of the following: LA Tracy, CA, Columbus, OH, Ft Belvoir, VA, Richmond, VA, Norfolk, VA, Dayton, OH; Ogden, UT Nationwide IT Services, NIS, is seeking a Systems Engineer for a potential opportunity to support our DLA customer. Support Cloud Failover & Recovery: Perform pre, post, and test failover responsibilities in support of Information System Contingency Plan (ISCP) activities for DLA replicated applications hosted within the government cloud environments. Provide technical support, guidance, and hands-on delivery in the planning, implementation, and ongoing operations. Participate in technical research and development to enable continuing innovation within the existing cloud infrastructure. Ensure that on-premises and cloud hardware, operating systems, software systems, and related procedures adhere to organizational values and regulatory requirements. Document specifications, project plans, configurations, test plans, and results. Depicts complex ideas, issues, and designs to varied audiences; communicates project. Monitor and report on existing data restore and disaster recovery capabilities for both on-premises and cloud environments. Recommend improvements/efficiencies. Coordinate/perform/document Disaster Recovery (DR) failovers within cloud environments. Ensure high availability and performance expectations of critical enterprise applications/systems operating within the cloud environment. Develop, integrate, and oversee storage arrays, fiber switches, and associated components. Maintain and oversee data backup solutions to ensure mission objectives are met for both on-premises and cloud environments. Research, build, and implement file-sharing technologies to meet customer requirements. Perform checks and preventive maintenance. Perform storage analysis, capacity planning, and performance planning of storage components. Author/document policies and procedures to support the operational storage environment and participate in the design and ongoing refinement of procedures and policies. Prepare reports on storage administration best practices, new technologies, etc., and recommend enhancements and configuration changes to improve and optimize storage technologies. Augment government staff specifically about cloud technology-related tasks. Assist with System Administration related tasks in support of storage and backup infrastructure. Assist with security system administration for hardware and software supporting DLA storage and backup operations. Perform annual failover/disaster recovery testing of enterprise file shares hosted in the government cloud environment. Provide after-action reports detailing the failover responsibilities supported. Troubleshoot and advise on advanced storage issues/deficiencies. Required Skills and Experience Five (5) years of overall professional experience in the engineering field including evaluation, manufacture, and integration of enterprise-level storage and backup software technologies. Three (3) years of hands-on experience managing hybrid storage infrastructure (Azure cloud and/or Amazon Web Services). Two (2) years of hands-on experience with enterprise SAN (Storage Area Network) management to include capabilities and technologies such as Fiber Channel zoning, iSCSI, FCoE (Fiber Channel over Ethernet) unified fabric, HBA/CNA (Host Bus Adapter/Converged Network Adapter), storage controllers, and LUN (Logical Unit Number), RAID (Redundant Array of Independent Disks), and file sharing / NAS (Network Addressable Storage). Hands-on experience with enterprise hierarchical storage system management; operation of enterprise backup/restore services, using products such as Veritas NetBackup, Amazon Web Services (AWS) Backup, or Microsoft Azure Recovery Services/Site Recovery. Two (2) years of hands-on experience working with Department of Defense (DoD) IT systems. About Nationwide IT Services NIS is an IT and Management consulting company, designated 8(a) by the SBA, and a CVE-verified Service-Disabled Veteran Owned Small Business. Our mission is to deliver value-added services to our customers, leveraging technology, people, and industry best practices to implement innovative solutions through our trusted employees and team members. Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401(k) plan with employer match, paid holidays, PTO (sick/vacation), commuter benefits, employee assistance program (EAP), and educational reimbursement along with Pet Insurance. Nationwide IT Services, Inc. provides equal employment opportunities (EEO) to all qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability, or protected veteran status. 2024-133

Position Type: Full-Time Experience: 3+ Years Clearance: Secret AERMOR is seeking subject matter expertise in obtaining Risk Management Framework authorizations, reauthorizations, maintaining POA&M, conducting continuous monitoring including updating system and eMASS records. Competence using eMASS and developing RMF documentation. Knowledge and experience must include system administration of Red Hat workstations and Windows 11 Pro, including patching and updating. Experience must include applying STIGs and conducting vulnerability scanning and analysis. Knowledge of vendor operating system updates and support timelines and processes is essential. An intermediate level knowledge of computer networking, TCP/IP and common network devices is highly desired. This is not a remote position, up to 25% travel. Responsibilities Include: Maintain currency on all published RMF documentation, procedures and processes including Standard Operating Procedures, SCA / NAO / DISA memorandums, publications, guidance and orders. Utilize appropriate Standard Operating Procedures to verify package accuracy and readiness for each phase of authorization, correct deficiencies and report results. Maintain and update all Risk Management Framework (RMF) artifacts. Conduct security reviews of systems annually within required time constraints including scheduling of required security testing. Conduct comprehensive RMF package reviews to ensure continued security control compliance based on current guidance and make recommendations for updates. Ensure traceability is maintained throughout the RMF artifacts such as diagram, asset lists, vulnerability scans and POA&M. Update the RMF Project Lead on status of assigned eMASS packages with respect to timelines, updated RMF guidance, end of life / end of support software, DADMS approval expirations, updated STIGs etc. impacting the systems. Draft Memorandums for Record (MFR) in support of configuration changes and manage the overall change process with respect to timelines, documentation and implementation. Plan, coordinate and conduct ACAS security scans on systems at customer sites, verify collected data meets all requirements. Required Skills and Experience: CompTIA Security+. 1 - 3 years' experience creating artifacts and assembling RMF packages in eMASS. Risk Management Framework (RMF) training ideally DISA or USFF Provided Assured Compliance Assessment Solution (ACAS) Official Training Linux System Administration experience sufficient to install, configure and update NESSUS Security Center and NESSUS Scanner on Red Hat, obtain credentialed security scans and collect data for analysis.

Job DescriptionPosition Type: Full-Time Experience: 3+ Years Clearance: Secret AERMOR is seeking subject matter expertise in obtaining Risk Management Framework authorizations, reauthorizations, maintaining POA&M, conducting continuous monitoring including updating system and eMASS records. Competence using eMASS and developing RMF documentation. Knowledge and experience must include system administration of Red Hat workstations and Windows 11 Pro, including patching and updating. Experience must include applying STIGs and conducting vulnerability scanning and analysis. Knowledge of vendor operating system updates and support timelines and processes is essential. An intermediate level knowledge of computer networking, TCP/IP and common network devices is highly desired. This is not a remote position, up to 25% travel. Responsibilities Include: Maintain currency on all published RMF documentation, procedures and processes including Standard Operating Procedures, SCA / NAO / DISA memorandums, publications, guidance and orders. Utilize appropriate Standard Operating Procedures to verify package accuracy and readiness for each phase of authorization, correct deficiencies and report results. Maintain and update all Risk Management Framework (RMF) artifacts. Conduct security reviews of systems annually within required time constraints including scheduling of required security testing. Conduct comprehensive RMF package reviews to ensure continued security control compliance based on current guidance and make recommendations for updates. Ensure traceability is maintained throughout the RMF artifacts such as diagram, asset lists, vulnerability scans and POA&M. Update the RMF Project Lead on status of assigned eMASS packages with respect to timelines, updated RMF guidance, end of life / end of support software, DADMS approval expirations, updated STIGs etc. impacting the systems. Draft Memorandums for Record (MFR) in support of configuration changes and manage the overall change process with respect to timelines, documentation and implementation. Plan, coordinate and conduct ACAS security scans on systems at customer sites, verify collected data meets all requirements. Required Skills and Experience: CompTIA Security+. 1 - 3 years' experience creating artifacts and assembling RMF packages in eMASS. Risk Management Framework (RMF) training ideally DISA or USFF Provided Assured Compliance Assessment Solution (ACAS) Official Training Linux System Administration experience sufficient to install, configure and update NESSUS Security Center and NESSUS Scanner on Red Hat, obtain credentialed security scans and collect data for analysis. Powered by JazzHR qa0nAmTMSw

Norfolk, Virginia, US Information Technology 18262 Full-Time $67889.77 - $113149.62 Description & Qualifications** Description & Qualifications** Are you a **Network Administrator** looking to discover a place you can make a difference every day? Serco is that place!We are currently seeking a Network Administrator to be responsible for IT services required to support Navy Marine Corps Internet (NMCI)/COSC planning, coordination, execution, and business processes for the CNIC Regional Offices in **Yorktown, VA** . CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. This position is based out of Portsmouth, Virginia. **This position is contingent upon your ability to maintain and transfer your DoD Secret security clearance** **In this role, you will:** + Support PCrefresh efforts such as Windows upgrades. + Support government phone efforts such as Purebred or other technical upgrades. + Support account creations for NMCI users, troubleshooting CAC issues, and assisting users with technical issues. + Provide regional and local level design and installation support to Navy-wide Operational Technology (OT) initiatives and programs for specific instantiations within regional networks. + Maintain and securing regional and local level OT systems in accordance with Navy directives. + Ensure connectivity and integration with regional monitoring and enterprise management services. + Troubleshoot system outages and network connectivity issues; engaging with program-level support personnel, base-level communications, and regional staff to resolve issues. + Ensure OT systems adhere to cybersecurity principles and support any local IA initiatives designed to secure and accredit existing OT system. + Provide support to resolve technical issues that arise during sustainment, including Maintenance trend analysis, technical issue resolution, interface with OEM, analysis of alternatives, and proposing solutions to improve uptime and readiness for locally installed systems. + Perform administration and maintenance of network infrastructure hardware and components. + Monitor and maintaining servers physical and virtual network switches and routers, workstations, Laptops and Multi-function Devices (printers) on the network. + Create and maintain documentation of physical and logical connectivity of network devices. + Research and recommend network products based on customer requirements. + Provide customer support to include receiving calls for network connection, troubleshooting network issues/outages, process firewall change request and answer general network questions. + Coordinate with vendors and other Government agencies to provide support for network devices. + Respond to incidents elevated from the Enterprise Desktop Support and Information Assurance Management section related to network matters/security incidents and resolve the incidents as directed by the Region N6. + Monitor the Enterprise Operations Console, and document and report network related incidents, looking for indications of network related incidents. + Manage and configure Access Control List (ACL) on SIPR. + Maintain the Wireless Device Inventory and update, distribute and program wireless devices. + Perform routine network administration tasks such as opening/closing of network ports. **To be successful in this role, you will have:** + **An active DoD Secret Security Clearance** + **U.S Citizenship required** + Current DoD IAT 8570 level II compliant certification + A High School Diploma/GED + Minimum 4 years' hands-on experience, to include three (3) of the following four (4) areas: + Systems Requirements, Operational Requirements, Test & Evaluation, and Training + Hands-on IT technical experience + Experience supporting NMCI + Ability to travel up to 10% Apply today to discover your place in our world! **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: ******************************************* . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .

About Us: Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, and IT Consulting to help businesses stay secure and productive. We also offer IT Staffing for Direct -Hire, Contract -to -Hire, and Contract roles, plus internal full -time positions. *Some opportunities may not be exclusive and can change as we work with clients-but our goal is always to help candidates find the right job. Position Overview - Junior System Administrator We are seeking a versatile Systems Administrator to join our team. This role is ideal for a “jack -of -all -trades” professional who thrives in a dynamic environment, can work independently, and quickly adapt to new technologies. You will work on -site to provide technical support, manage systems across multiple platforms, and ensure smooth IT operations for mission -critical environments. Roles and Responsibilities Flexibility in working with Linux, Apple, and MS server and workstation technologies Handle occasional help desk escalation issues, providing advanced troubleshooting for computers, servers, and networks. Ability to learn new software and hardware technologies Ability to independently research solutions and new approaches to unique problems Ability to run regularly scheduled software updates, backups, and perform maintenance on multiple platforms Maintain superior documentation practices for configurations, processes, and projects Ability to work as part of a team and independently for projects and issue resolution Collaborate with senior administrators on system improvements, security initiatives, and infrastructure projects Must be able to troubleshoot issues with workstations, servers, and networking Collaborate with the IT team to implement new systems and projects Familiarity with Microsoft M365, Azure and migrating from on -premises tools to M365 cloud Familiarity with NIST 800 -171 and compliance frameworks Use project tracking software to track progress and any setbacks Assist in the installation, configuration, and maintenance of hardware and software systems Collaborate with cross -functional teams to identify and implement technology solutions that support business objectives Assist with managing and configuring backup and disaster recovery solutions Assist with monitoring for and responding to IT security incidents Assist in implementing, managing and enforcing security policies and protocols Assist in evaluating and recommending IT hardware and software purchases, suggest new tools and technologies Education / Training Requirements Bachelor's degree in information science, computer science, related field of study, or 1 -3 years equivalent experience in systems administration or related IT support role Experience in Mac/PC desktop support and maintenance Must be open to learning new technologies and software Must possess strong communication skills, both written and oral. Intermediate knowledge/experience in Linux/FreeBSD server administration Experience with production Windows servers and Active Directory Experience in software configuration and troubleshooting Experience with device management and asset management tools Experience working in hybrid OS environments preferred

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Power Monitors, Inc. is seeking an experienced IT Administrator to join our team of highly skilled engineers. Basic Qualifications - Experience maintaining Linux servers - Experience in desktop administration for Linux, Mac and Windows PCs - A strong networking background - Ability to rapidly shift gears between multiple projects - Ability to learn and apply new technology quickly & efficiently Candidates with the following skills will be given preference - Strong networking experience, especially with OpenVPN & IPSec - Familiarity with MySQL/MariaDB - Managing Amazon AWS hosts - DevOps experience deploying and scaling web-based application This is an on-site position. Why Power Monitors? Power Monitors, Inc. is the leading manufacturer of power quality analyzers and wireless power quality test equipment for residential, commercial, retail, institutional, industrial, and substation applications. Since 1986, we have been dedicated to helping utilities and their customers detect, measure, and remediate power quality issues worldwide. We pride ourselves on: 24/7 Technical Support Industry-leading power quality training A robust line of wireless test equipment and software A culture committed to innovation and outstanding customer service Benefits We offer a competitive and comprehensive benefits package, including: Health, Dental, and Vision Insurance Health Savings Account (HSA) Supplemental Insurance Options Employer-Paid Life Insurance Paid Time Off (PTO) 401(k) Retirement Plan with Company Match Education Reimbursement Power Monitors, Inc. is an Equal Opportunity Employer. If you're ready to take on the challenge and contribute to an innovative, growing company, we look forward to hearing from you!

The IT Administrator is responsible for maintaining the company's information technology systems, ensuring reliable and secure operation of all computer networks, servers, and related hardware and software. This position provides technical support to employees, manages IT infrastructure, and ensures data security and system efficiency. Key Responsibilities Network and System Administration - Install, configure, and maintain servers, workstations, and network devices (routers, switches, firewalls, printers, etc.). - Monitor network performance and troubleshoot connectivity or performance issues. - Manage user accounts, permissions, and access controls across systems. - Ensure reliable backups and disaster recovery solutions are in place and tested regularly. Technical Support - Provide Tier 1 and Tier 2 technical support to employees for hardware, software, and connectivity issues. - Maintain an IT helpdesk system and respond to service requests in a timely manner. - Train staff on basic IT procedures, cybersecurity awareness, and software use. Cybersecurity and Compliance - Implement and maintain security protocols to protect company data and systems from unauthorized access or breaches. - Regularly update antivirus software, firewalls, and other security measures. - Conduct periodic system audits and vulnerability assessments. - Ensure compliance with company policies and relevant data protection regulations (e.g., GDPR, HIPAA, PCI, CMMC, etc.) Software and Hardware Management - Install and update operating systems, business applications, and productivity software. - Track IT assets and maintain inventory records of all hardware and software. - Evaluate and recommend technology upgrades or replacements to support company growth and efficiency. Project Management - Assist with planning and implementing IT projects, including system upgrades, migrations, and integrations. - Coordinate with third-party vendors and service providers for equipment purchases and support contracts. Qualifications Education and Experience - Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). - 2-5 years of experience in IT administration or a similar technical role. - Certifications such as CompTIA Network+, Security+, Microsoft Certified Systems Administrator (MCSA). Knowledge, Skills, and Abilities - Strong understanding of Windows and/or Linux operating systems. - Proficiency in Active Directory, Office 365, and cloud-based environments (Azure, AWS, etc.). - Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN). - Excellent problem-solving and communication skills. - Ability to manage multiple priorities in a fast-paced environment. - Strong attention to detail and commitment to data security. Physical Requirements - Prolonged periods sitting at a desk and working on a computer. - May occasionally need to lift up to 25 lbs. for moving IT equipment. Work Environment - Primarily office-based. - May require after-hours or weekend work for system maintenance or emergency troubleshooting.

is located on-site at 831 Industrial Avenue, Chesapeake, VA 23324 Oversees organization's computer systems and database networks, ensuring optimal maintenance and security protocols are in place. Key responsibilities encompass collaboration with IT personnel and company staff to assess network and system requirements, supervising the implementation of new hardware and software solutions, and utilizing employee feedback to effectively diagnose and resolve issues. Essential Duties and Responsibilities * Facilitate the design and implementation of network systems. * Deliver comprehensive network support across diverse operating systems. * Implement and set up networking hardware for optimal performance and connectivity. * Ensure continuous network connectivity for all computer workstations. * Provide comprehensive network support to end-users. * Oversee the management of servers, along with their corresponding hardware, applications, services, and configurations. * Formulate and oversee policies governing the utilization of network resources. * Develop and oversee comprehensive strategies for disaster recovery and data backup management. * Assess and propose enhancements to security measures and system upgrades. * Ensure continuous monitoring of the network to maintain optimal performance levels. * Develop and oversee the management of network user accounts and permissions. * Conduct a thorough evaluation of product releases to mitigate user disruption and guarantee compatibility. * Develop comprehensive technical support documentation for various systems and applications. * Other duties as assigned, requested or needed. Position Requirements Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions. Education and Experience: * Bachelor's degree in Computer Science, Information Technology, or a related field is required. * Over two years of experience in network administration. * Preferred experience with Microsoft Windows Server versions 2008, 2012, and 2016. * Prior experience with Cisco switches and routers is preferred. Knowledge, Skills and Abilities: * A comprehensive understanding of networking principles is essential for effective communication and data exchange within and between organizations. * Demonstrated expertise in network engineering, operations, and performance analysis. * Proficient in technical troubleshooting with practical experience. * Demonstrates the capability to operate autonomously with limited oversight. * Understanding of computing infrastructures. * Proficient in server management and monitoring tools. * Demonstrates outstanding analytical skills and a strong aptitude for resolving complex issues. * Demonstrated ability to effectively communicate and support non-technical individuals in navigating complex technical challenges. * Ability to resolve complaints and negotiate with others. Position is located on-site at 831 Industrial Avenue, Chesapeake, VA 23324

DNI is currently looking for a proficient Network Administrator to provide support to the U.S. Air Force (USAF) at Langley AFB (Ryan Center) located in Hampton, VA. The preferred candidate will serve as a technical subject matter expert in Air Operations Center (AOC) Network Administration for an information processing organization dedicated to delivering field-level support for AOC operations. Requirements • Provide operational, training, mentoring, and technical assistance for installation, configuration, and maintenance of communications systems and networks supporting the AOC Weapon System. • Install, operate, maintain, administer, and manage AOC Weapons System network infrastructure, data links and systems to ensure services are operational and available with minimal interruption. • Monitor and control networks, available bandwidth, and hardware/software resources. • Activate circuits, execute end-to-end troubleshooting for circuit and network outages, and coordinate with external entities (such as theater J6s, AOC sites and NOSCs) as required. • Maintain audiovisual processing/distribution equipment and infrastructure. • Analyze, manage, and perform maintenance on Classified and Unclassified unit-controlled networks/network segments IAW DoD, USAF, and SPO policies. • Implement and enforce national, DoD, and USAF security policies to protect networks from internal and external threats (including perimeter security system (PSS), boundary security system (BSS), and Information Server Environment (ISSE) guard as required). • Work with other unit Network Administrators to ensure standardization among AOCs. • Install, configure, upgrade security hardware, and perform security intrusion assessments, in coordination with cybersecurity professionals. • Monitor C2 system network capabilities and limitations. • Configure network hardware and software to specifications. • Assist with development and evaluation of training plans, and training related to AOC network administration. • Provide Ryan Center communication infrastructure support. • Provide on-site support to research and development efforts relating to the AOC Weapon System and/or C2 system integration, operation, and testing in support of trouble ticket resolution as well as test and exercise events. Support will be on an ad hoc basis and may require OCONUS/CONUS travel. • Provide subject matter expertise, when required by the Government, at meetings regarding network administration issues. • Provide trouble ticket management, coordination, and resolution as a member of a global AOC/C2 system help desk. • System/Equipment Supported. The Contractor shall be responsible for supporting the following equipment, in addition to any equipment added to the AOC baseline or included in variations: o Cisco 5K, 7K, 9K, and 45XX series distribution switches o Cisco 3750, 3850, and 9300 or newer access switches o Solarwinds Toolkit o Netapp Fiber Channel o Cisco UCS and Flexpod architecture o Boundary Security System o Cisco 3900 series external and internal routers o Palo Alto Firewall o ASIM Intrusion Detection System. o Physical and Virtual secure LAN/WAN transport technologies (Taclanes, VPNs, IPSEC Tunnels, GRE, Guards, etc) MINIMUM REQUIREMENTS: • Familiarity with Cisco IOS, NX-OS, VMware Networking, and NetApp FC storage networking. • At contract start, contractor shall possess certification(s) in accordance with DoD Manual 8570.01-M (or its replacement), commensurate to IAT LVL II as well as at least one Cisco CCNA, Cisco CCNP, or Cisco CCIE certification. • Experience in effective communication and collaborating in a high-performance team environment. • Highly desired: Bachelor's degree from an accredited institution or a minimum of three (3) years of experience in lieu of a bachelor's degree in network administration positions. At least three (3) years of experience must be on Air Force owned/operated networks. ADDITIONAL REQUIREMENT: • This position requires US citizenship and current TOP SECRET Security Clearance with SCI eligibility. We can work candidates who do not have a TS but must have a SECRET at start of work and be eligible for TS. • This position requires ability to travel as required. Benefits Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental Matching 401K Short- and Long-Term Disability Pet Insurance Professional Development/Education Reimbursement Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Primary Responsibilities: The Network Manager provides architecture management and data traffic routing for the AF DCGS Wide Area Network and its components. This data shall include serial sensor bit streams, non-serial imaging sensors bit streams (both stills and full motion video), and imagery (full and motion), voice, avionics bitstreams, and data as received from reconnaissance platforms to various AF DCGS sites. It provides support to the network on a 24-hours-a-day, seven (7) days-a-week. Detect network faults and initiate troubleshooting and restoral actions for network circuits, trunks, and equipment. Minimum Requirements: Security Clearance Required: Active TS with SCI eligibility. US Citizenship Required: Yes Experience: 5 years of network operations management experience. Certification: DoD 8570 IAT Level II. Required Skills: Windows, Linux, Unix, and Solaris. Work schedule: 10-hour rotational shift work. Rotations are quarterly between day and mid shifts and monthly between weekday and weekend shifts. Telecommuting: Not Allowed. Desired Competencies: CompTIA Security+. Knowledge of AF DCGS and AF ISR operations is desired. Bachelor's degree in Software/Systems Engineering, Computer Science or Information Technology. Spectrum is proud of our diverse workforce and diligently committed to remaining an Equal Opportunity Employer. Spectrum governs all employment related decisions without regard to an individual's race, color, sex, religion, national origin, age, disability, veteran status or any other protected classification. [EEO/AA/Protected Veterans/Individuals with Disability employer]. Work schedule: 10-hour rotational shift work. Rotations are quarterly between day and mid shifts and monthly between weekday and weekend shifts.

is open until filled* Current status - Accepting applications Subject to Availability of Budgeted Funds The role of the Network Administrator is to ensure secure, reliable, and efficient network connectivity across all campuses. The Network Administrator installs, configures, and maintains network infrastructure; monitors system performance; and proactively resolves issues to minimize downtime. The Network Administrator provides advanced technical support, collaborates closely with Information Technology (IT) staff and other college departments, and communicates effectively with stakeholders. The Network Administrator supports COA's cybersecurity posture, system stability, and commitment to delivering a dependable technology environment that advances the college's mission and goals. The Network Administrator receives supervision from the Director of Information Technology. * Manage enterprise network resources on all campuses; analyze network performance and usage, and troubleshoot network problems. Responsible for the overall performance and availability of the network. * Establish and maintain routine preventative maintenance schedule; maintain network diagrams; maintain the security of the campus-wide network, including the network firewall system, authentication servers, and Internet addresses. * Manager server infrastructure, including but not limited to electronic mail, authentication servers, and other servers as deemed necessary. * Troubleshoot and support the college's storage systems. Create and review reports on storage usage. * Allocate and de-allocate LUNs, NFS, and CIFS as needed in a multiprotocol environment. * Administer Microsoft Active Directory, including the creation and troubleshooting group policies. * Support the IT helpdesk environment. * Manage G Suite (Google Workspace for Education) and Office 365/Azure environments. * Other duties as assigned. Required: * Associate of Applied Science degree in Information Systems or related field from a regionally accredited institution. * Minimum of two years of experience with network component hardware, software, and security. * Experience with Microsoft Server 2016-2019-2022; Palo Alto Firewall; Cisco Switches Desired: * Bachelor's of Science degree in Information Systems or related field from a regionally accredited institution. * Four years of experience with network component hardware, software, and security. * Experience with Microsoft Server 2025; VMware * Experience administering Microsoft Active Directory in a medium-to-large scale network environment, including the creation and troubleshooting group policies. * Experience working in a higher education or college-level academic setting. Knowledge of: * Operating systems and Storage Area Networks (SAN) and backup solutions. * Proficiency in Windows operating systems and Microsoft Office. * Advanced knowledge and experience with local area networks (LANs). Ability to: * Work across various operating system platforms. * Communicate effectively, both orally and in writing. * Work successfully in a team environment, prioritize a variety of work assignment and meet deadlines. * Exercise good judgment and initiative. * Possess, or ability to obtain, an appropriate, valid driver's license.

Piper Companies is seeking a Dedicated Engineer for Network Operations to join a team in supporting federal customers in Norfolk, VA. This role focuses on telephony, VOIP/SIP systems, and SBC exposure. The candidate will sit onsite 5 days a week. Responsibilities for the Dedicated Engineer: * Configure and integrate telephony and VOIP systems, including SIP-based solutions. * Conduct lab evaluations of new software and hardware for performance and reliability. * Provide critical project assistance and technical leadership on deployments. * Perform fault isolation, triage, replication, and resolution of complex issues. * Support SIP layer troubleshooting and PBX feature provisioning. Qualifications for the Dedicated Engineer: * Active Secret Clearance required * DoD 8570/8140 certification preferred. * Strong knowledge of telephony, VOIP, SIP protocols, and SBC exposure. * Experience with CUCM provisioning and SIP troubleshooting. * Familiarity with PBX environments and feature configuration. * Hands-on experience with application server products preferred. Compensation * $100,000-$118,000 annual * Comprehensive benefits: Medical, Dental, Vision, 401(k), PTO, and holidays. This job opens for applications on 1/9/2026. Applications for this job will be accepted for at least 30 days from the posting date. Keywords: telephony, VOIP, SIP protocols, Session Border Controller, SBC, CUCM provisioning, PBX configuration, SIP troubleshooting, SIP messaging, application server products, product integration, product configuration, fault isolation, issue triage, replication, troubleshooting, lab evaluations, federal customer support, DoD 8570, DoD 8140, Secret clearance, secure environment, call transfer, call waiting, IP configuration, debugging features, customer-facing role, #LI-HL1 #LI-HYBRID

The Sr. Systems Administrator is at the forefront of deploying and supporting new technologies at HRT. In support of the strategic initiatives following the established project plan under the direction of the Director of Technology Services, implement and support datacenter infrastructure using “Cloud First”approach, augmenting existing on-prem data centers with SaaS and IaaS solutions when feasible. Build and maintain on-prem infrastructure to support Agency needs. While acting as a top-level support tier, provide problem resolution services for all escalated issues. Essential Job Functions: (Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.) Takes part in all phases of the infrastructure system lifecycle including requirements gathering, hardware design, software deployment and configuration, testing, commissioning, cutover, integration, documentation, and ongoing maintenance. Configures and deploys hardware including servers, storage, networking, end-point devices, etc. At all HRT sites as needed to support ongoing projects and initiatives. Deploys and configures operating systems, services, and applications on existing infrastructure in support of the agency's line of business applications such as Intelligent Transportation Systems, Enterprise Resource Planning Systems, Revenue Systems, Business Intelligence & Database Systems, Safety and Security Systems. Builds out, tests, and commissions virtualization solutions utilizing VMware vCenter, Microsoft Hyper-V, or Microsoft Azure IaaS platforms. Deploys workloads into a virtualized environment through either new VM provisioning or by utilizing a P2V (physical to virtual) conversion approach. Develops and executes infrastructure Preventative Maintenance Plans. Implements software and firmware updates in accordance with the manufacturer guidelines for the entire datacenter stack, including hardware, storage, operating system, hypervisors, applications, and associated management tools. Establishes and maintains cyber security posture for entrusted systems through application of sound cyber security engineering principles such as implementation of access control, utilization of least privilege principles, central authentication mechanism deployment, as well as following vendor recommendations. Monitors internal system operations, troubleshoots and repairs system accordingly. Takes a leading role in the Incident Response activities including identification, stabilization, resolution, documentation, and closure as per established guidelines. Assures State of Good Repair compliance. Provides support for safety-sensitive Supervisory Control and Data Acquisition (SCADA) systems. Performs after-hours “on call”duties as per established policies and rotation schedule. Implements, tests, and provides ongoing support for the backup solutions using “backup to disk”and “backup to cloud”methodologies. Strives for automation and centralized management solutions deployment in all implementations;administers SCCM server. Configures endpoint antivirus protection, intrusion detection systems, host firewalls;integrates with security systems;establishes log collection. Develops and maintains System Design Documentation, Tailored Procedure Documents, and other supporting documentation. Provides support for the specialized Transit line-of-business software packages and systems. Performs advanced Office 365 administration tasks, including Exchange, OneDrive, Teams, etc. Monitors various system logs for problems or unusual behavior. Follows principles of Project Management, Change Management, and Configuration Management. Remains a cyber security practitioner at all times. Manages records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures. Performs other duties as required by the Sr. Director of Technology Services. Required Knowledge, Abilities and Skills essential to Job Functions: Ability to install, configure, and maintain server hardware, operating systems, and software is required. Client ProLiant, Dell PowerEdge server hardware. Mid and entry level SAN hardware, such as Client MSA, Dell PowerVault, Compellent, EqualLogic. In depth knowledge of Microsoft server operating systems and Active Directory technologies including domain administration, Group Policy, DNS, DHCP, ADFS, Certificate Authority administration, etc. In depth knowledge of the file and printing services, Remote Desktop Services, WSUS, IIS, RADIUS, and other Windows server roles. Proficiency in shared storage administration and performance tuning (SAN/NAS/DAS environments). Extensive knowledge of virtualization technologies (VMware 6.5+ and Hyper-V), clustering, high availability, fault tolerance, DRS, load balancing. In depth knowledge of backup software and BCDR process implementation. Ability to support typical enterprise workloads such as database servers, application servers, Microsoft Exchange. Broad understanding of WAN/LAN communications, VPN technologies, IP addressing, etc. In depth knowledge of central management tools (SCCM) and system monitoring tools (Solarwinds). Scripting language expertise (PowerShell). In depth knowledge of the IaaS platforms (MS Azure) and SaaS platforms (Office 365). Apply critical thinking to quickly identify problems and implement solutions with minimal downtime. Utilize software and hardware diagnostic tools to identify, diagnose, and repair complex problems affecting system availability and performance. Using logic and wholistic analysis identify the strengths and weaknesses of different approaches. Be able to qualify decisions with solid reasoning and justification. Ability to multitask and perform a multitude of administrative and engineering tasks at one time unsupervised. Effectively collaborate in a team environment or work independently as needed. Provide mentorship to others and perform knowledge transfer as required. Maintain awareness of advances in information technology and developments in cyber security realms. Ability to communicate effectively both orally and in writing. Strong work ethic is required. Required Software Knowledge and Skills essential to Job Functions: Proficiency in using listed technologies, software applications, and cloud services is essential for adequate performance in the assigned job duties. Advanced troubleshooting and problem-solving skills associated with hardware, software, services, and systems are expected. Software usage relevant to job duties will be evaluated. Safety Responsibility: Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures and policies. Take an active part in reporting unsafe conditions and any hazards within the workplace to their Supervisor, Manager and/or the Safety Department. Qualifications: Training and/or Education: Bachelor's degree in Computer Science, Management Information Systems, Information Systems or a related field. Certifications and applicable job experience may be counted in lieu of education requirement. Required Experience: Over 10 years of infrastructure management and administration experience with progressively escalating responsibilities, with at least 5 years of infrastructure project implementation experience. Knowledge of networking protocols and technologies;knowledge of server hardware and troubleshooting skills;demonstrable experience with data storage systems management (SAN/NAS) and virtualization;experience in backup technologies; experience with application administration;experience establishing and supporting hybrid datacenter environments leveraging IaaS offerings (Microsoft Azure and Amazon EC2);experience in managing SaaS environments (Office 365); experience working in environments that utilized Change Management and other ITIL concepts is a plus.

Solvere Technical Group is seeking a skilled SharePoint Administrator to join our team. The SharePoint Administrator will be responsible for the performance, integrity, and security of our databases, particularly focusing on SharePoint administration. This individual will collaborate closely with the IT team to ensure the databases run effectively and efficiently. Responsibilities: Develop project/program plans and milestones and participate in program technical reviews, status assessments, Project/program planning, and project status reviews. Provide Software and Infrastructure Configuration Management services. Maintain change control documentation and validation as required in accordance with the CNSL Configuration Management Plan. Ensure subordinate command readiness and maintenance data is retrieved from various Navy systems, uploaded into the CNSL Portal, and validate that this data has been successfully integrated. Develop software upgrades and enhancements, modify computer code, and conduct software testing in SQL Database and SQL software, SharePoint and other programming languages and applications necessary to support CNSL Portal system in support of existing and ad hoc data extraction and reporting requirements. Will be SME for Microsoft Office 365 Power Applications for end user support and collaboration efforts. Qualifications: Possess eight (8) years' experience working with Microsoft SharePoint server administration, Share Point programming, process flow implementation, and site implementation and programming. Clearance Requirements: Active Secret Clearance Physical Requirements: This position may involve physical activities typical of a professional work environment. Specific physical demands will vary depending on the role and work setting BENEFITS Solvere offers a comprehensive and generous benefits package. The Solvere benefits package includes medical, dental, and vision insurance for the employee and/or families. Solvere also includes basic life insurance plus short- and long-term disability for the employee. Employees may elect to enroll in our company's 401k plan. Employees will also accrue paid time off and holidays. Additional voluntary options include supplemental insurance plans. About the Company Visit: ************************ Solvere Technical Group is committed to non-discrimination and equal employment opportunity. All qualified applicants will receive consideration for employment without discrimination based on disability, protected veteran status or any other characteristics protected by law.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Job DescriptionSalary: based on experience is located on-site at 831 Industrial Avenue, Chesapeake, VA 23324**** Oversees organizations computer systems and database networks, ensuring optimal maintenance and security protocols are in place. Key responsibilities encompass collaboration with IT personnel and company staff to assess network and system requirements, supervising the implementation of new hardware and software solutions, and utilizing employee feedback to effectively diagnose and resolve issues. Essential Duties and Responsibilities Facilitate the design and implementation of network systems. Deliver comprehensive network support across diverse operating systems. Implement and set up networking hardware for optimal performance and connectivity. Ensure continuous network connectivity for all computer workstations. Provide comprehensive network support to end-users. Oversee the management of servers, along with their corresponding hardware, applications, services, and configurations. Formulate and oversee policies governing the utilization of network resources. Develop and oversee comprehensive strategies for disaster recovery and data backup management. Assess and propose enhancements to security measures and system upgrades. Ensure continuous monitoring of the network to maintain optimal performance levels. Develop and oversee the management of network user accounts and permissions. Conduct a thorough evaluation of product releases to mitigate user disruption and guarantee compatibility. Develop comprehensive technical support documentation for various systems and applications. Other duties as assigned, requested or needed. Position Requirements Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions. Education and Experience: Bachelors degree in Computer Science, Information Technology, or a related field is required. Over two years of experience in network administration. Preferred experience with Microsoft Windows Server versions 2008, 2012, and 2016. Prior experience with Cisco switches and routers is preferred. Knowledge, Skills and Abilities: A comprehensive understanding of networking principles is essential for effective communication and data exchange within and between organizations. Demonstrated expertise in network engineering, operations, and performance analysis. Proficient in technical troubleshooting with practical experience. Demonstrates the capability to operate autonomously with limited oversight. Understanding of computing infrastructures. Proficient in server management and monitoring tools. Demonstrates outstanding analytical skills and a strong aptitude for resolving complex issues. Demonstrated ability to effectively communicate and support non-technical individuals in navigating complex technical challenges. Ability to resolve complaints and negotiate with others. ****Position is located on-site at 831 Industrial Avenue, Chesapeake, VA 23324****

Norfolk, Virginia, US Information Technology 12555 Full-Time $5 - $200000 Description & Qualifications** Description & Qualifications** Are you a Network Support Technician looking for a place where you can make an impact every day? Serco is the place for you! Join our Defense team supporting our CNIC program in this exciting role based out of Norfolk, Virginia. CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. In support of this effort the CNIC N6 Network Support Technician will be responsible for providing technical support to Audio Visual (AV)/ Video Teleconference Center (VTC) systems and IT services required to support Navy Marine Corps Internet (NMCI)/COSC planning, coordination, execution and business processes. In this role, you will: + Provide support in maintaining, troubleshooting, upgrading, and administering AV/VTC systems, sub-systems and components + Provide assistance with network account management, file share management, tech refresh services management, SIPRNET transition, legacy application and server reduction, database management, Service Level Agreement (SLA) tracking, invoice processing, Move Add Change (MAC) management, and application workbook maintenance + Troubleshoot system outages and engage with program-level support personnel, base-level communications, and regional staff to resolve issues + Provide support to resolve technical issues that arise during sustainment including maintenance trend analysis, technical issue resolution, interfacing with OEM, analysis of alternatives, and proposing solutions to improve uptime and readiness for locally installed systems + Provide customer support to include receiving calls for network connection, troubleshooting network issues/outages, process firewall change request and answer general network questions To be successful in this role, you will have: + An active DoD SECRET security clearance + An up to date Information Assurance Technical (IAT) Level II baseline certification + High School Diploma with 4 years technical training related to Information Technology, Cyber Security, Computer Science, or related discipline + IT related knowledge and experience particularly in providing AV/VTC support + Experience in operating, maintaining, troubleshooting and upgrading Polycom 500 and SX 80 VTC and other related AV/VTC systems or sub-systems + Travel up to 10% **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The hourly amount for this position can be found at the top of this posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination (WD). The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract. Benefits - Comprehensible benefits for full-time employees (part-time members receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan that includes counseling conditions + Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or Service Contract Labor Standards. To review all Serco benefits please visit: ******************************************* . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .