Structural Support Engineer
Network applications specialist job in Alexandria, VA
KMS Solutions, LLC is a technical management / solutions company that specializes in engineering, analysis, and cyber security. Founded in 2005, KMS is a certified small business with nearly two decades of experience supporting the Department of Defense as well as many other departments and programs critical to our Nation's security and well-being.
KMS is a two-time winner of the USA Today Top Workplaces recognizing quality workplace cultures across the United States who put their employees first. Additionally, we received the Providence Journal Rhode Island Top Workplaces award and Culture Excellence Awards for Compensation & Benefits, Innovation, Leadership, Purpose & Values and Work-Life Flexibility
Position Summary / Objective:
KMS Solutions, LLC is seeking a highly motivated individual to serve as a Structural Support Engineer. As a Structural Support Engineer, you will provide long-range planning for engineering services related to intermediate and depot level maintenance aboard Navy vessels, primarily TRIDENT class submarines. The incumbent will facilitate the inspection, identification, evaluation and resolution of waterfront unrestricted operations (URO) structural and paint technical problems. This position supports the In-Service Strategic Submarines Program Office (PMS 396) which is part of Naval Sea Systems Command (NAVSEA), Program Executive Office Strategic Submarines (PEO SSBN), and Team Submarine (TSUB). PMS 396 provides acquisition, engineering, logistics, and project management support to Ohio Class Submarines.
Essential functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Coordination, collection, evaluation, analysis and dissemination of TRIDENT class submarine engineering data.
Review and evaluation of technical reports and data.
Administering technical aspects of the critical Unrestricted Operations (URO) program in cognizant areas. Provides scheduling, progressing, engineering analysis review, and reporting of URO maintenance requirements in cognizant areas.
Evaluates and makes correct recommendations regarding URO inspection results and reports. Coordinated with the URO manager and others, as required, on ship tracking and analysis of data during URO execution in refit.
Ability to exercise initiative, judgment, and resourcefulness in the administration of technical functions associated with scheduling and performing nuclear submarine (SSBN) refits and industrial repairs.
Administration of engineering support for complex TRIDENT submarines at the command by providing waterfront production support involving mechanical and electrical submarine systems to meet the stringent, often time-limited schedules of the TRIDENT submarine refits. The work requires detailed investigations, analysis and interpretation of numerous technical directives and documentation, as well as inspections and evaluations of actual shipboard systems and component conditions.
Required education and experience:
Bachelor's degree in any engineering discipline.
3+ years of experience.
Preferred education and experience:
5+ years of experience supporting military and DoD clients.
Knowledge of professional naval architecture or engineering overseeing the development or evaluation of designs and specifications related to naval vessels scheduled for maintenance, alteration, repair, rebuilding, conversion, modernization, or rehabilitation.
Experience working with Navy Program Offices, especially NAVSEA or Team Submarine.
Active Secret Clearance.
Competencies:
Must have excellent client interface skills.
Must work individually and as part of a team.
Proficiency in Microsoft Office, specifically, Word, Excel, PowerPoint, Outlook, Teams, and Power Tools.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Must have good verbal and written communication skills.
Must be highly reliable and demonstrate personal initiative.
Additional eligibility requirements
Work authorization/security clearance requirements:
Secret Clearance is required.
Other Duties:
Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Supervisory Responsibility:
None.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. Excellent listening skills are essential. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. Must be able to lift up to 20 lbs.
Position Type/Expected Hours of Work:
The typical workday is eight hours in length. Some flexibility in hours is allowed, with concurrence from the supervisor. Attendance at prescheduled mandatory meetings is required. Must be available during the core work hours as determined by your contract/location and must account for the required number of hours in a pay period to maintain Full-time status.
Telework:
This position allows for situational telework and up to 10% routine teleworking. Greater in-office presence will be required during the initial 6 months to allow for ramp-up into the role.
Travel:
Up to 50% travel may be required to locations including, but not limited to Continental United States, Hawaii, and United Kingdom.
Benefits and Additional Compensation:
KMS offers a competitive benefits packaging including medical, dental and vision insurances, flexible spending account, PTO, paid holidays, military leave, bereavement leave, 401k / retirement savings plan, professional development and tuition reimbursement, basic and voluntary life insurance / AD&D, short-term and long-term disability, voluntary AFLAC supplemental insurance products and employee assistance plan (EAP) program. Additionally, KMS offers employee referral bonuses and a discretionary annual bonus.
AAP/EEO Statement:
KMS Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
KMS Solutions is a drug free workplace.
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#LI-KMS
#LI-HYBRID
System Support and Logistics Specialist
Network applications specialist job in Ashburn, VA
U.S. Citizenship Required. Ability to qualify for a US Department of Defense Top Secret security clearance required. Candidate must be SAP and SCI program eligible.
is in-person (non-remote).
Toyon is seeking a hardworking, detail-oriented and motivated individual to perform a wide range of technical, logistical and administrative duties. The position supports multiple hazard monitoring systems for commercial and government clients, who are primarily located in the greater National Capital Region/DMV area. The Specialist is an integral part of the team, working and coordinating with vendors, third-party contractors and customer personnel to provide successful implementation, verification and sustainment of equipment. The project assignments require a balance of independent work activities at Toyon office in Ashburn, VA and multiple customer sites.
Job assignments include a range of office, laboratory and on-site work. Specific duties include
Equipment procurement: sourcing equipment and preparing purchase orders
Material transfer: packing, coordinating shipping services for parcel and freight
Field deployment: Installation, integration and quality assurance testing
Equipment maintenance, troubleshooting, repair and calibration
Field service reports, inputs for monthly status reports, inventory tracking
Inventory management for corporate test equipment and customer equipment
Coordinate vendor services (e.g., manage Return Merchandise Authorizations)
Maintain clean and orderly work areas and shipping & receiving area
Procure and maintain packing & shipping consumables
Requirements
B.A. or B.S. in physical science, engineering or equivalent experience in a technical field
At least five years post-degree work experience is preferred
Proficiency working with basic hand tools and instrumentation
Experience with principals of instrument calibration
Hardworking, self-motivated, reliable, detail-oriented, and organized
Excellent troubleshooting and problem-solving skills
Ability to work independently and as part of a team
Ability to lift and maneuver items that weigh up to 50 lbs. with manual lift equipment
Possess valid driver's license and be able and willing to travel within DMV area (mileage will be reimbursed)
Computer proficiency (Microsoft Office)
WE OFFER AN EXCEPTIONAL EMPLOYEE BENEFITS PACKAGE!
Competitive Industry Pay
100% Employer-Paid Medical Insurance Premium
HSA with Employer Contributions
Dental and Vision Coverage Options
Paid Holidays
Paid Vacation and Sick leave
Company Funded 401(k) and Profit Sharing Plans
Employee Stock Ownership Plan (ESOP)
Life and Disability Insurance
Paid Parental Leave
Discretionary Bonus Eligibility
The annual pay range for the System Support and Logistics Specialist position is $80,000 to $140,000.
The posted pay range values provide the candidate with guidance on annual base compensation for the position, at a full time level of effort, exclusive of overtime, bonus, and benefits-related compensation, over a range of qualifications that may fit hiring objectives. Toyon Research Corporation will consider the individual candidate's education, work experience, applicable knowledge, skills and training, among other factors, when preparing an offer of employment.
Pay Transparency Nondiscrimination Provision
Equal Opportunity Employer including Disability and Veterans
Applicant Privacy Notice
Learn more about our company in our latest video, We are Toyon.
The application window for this posting will remain open until the position is filled.
Ref #2612-G
Technical Support Specialist
Remote network applications specialist job
At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs, welcomed 1.2 million applicants, and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients.
We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change.
About the Role: We're looking for a full-time Technical Support Specialist to join our Campaign Support team. In this role, you will enhance and nurture the customer experience by quickly communicating with customers regarding questions, problems, technical issues.
* This is a full-time position reporting to the Manager of Campaign Support
* Location: Remote position
* Salary Range: Non-exempt role with a salary range of $46,000-$56,000, depending on experience and location
How You'll Make an Impact:
* Maintain thorough knowledge of Submittable's platform and features to provide accurate and effective technical support
* Provide support and maintain customer satisfaction at all stages of the customer journey
* Respond promptly to customer inquiries via phone, email, and chat, troubleshooting technical issues and answering product questions
* Provide clear guidance, solutions, and best practices to help customers successfully use the platform
* Track and log customer issues, ensuring follow-up and resolution in a timely manner
* Maintain accuracy of customer help resources as the product evolves
* Identify, test, and report software bugs to Product team
* Proactively flag potential issues or recurring problems to support continuous improvement
About You: You're a highly collaborative, solution-oriented professional with a passion for delivering excellent customer support. You thrive in fast-paced environments, care deeply about customer outcomes, and bring a mix of analytical thinking, empathy, and curiosity to every interaction.
Experience & Expertise
* 1+ years in Customer Support or Technical Support roles
* Ability to troubleshoot software issues and guide users to resolution
* Experience working with customer support tools
* Comfortable supporting live chat platforms
Builder Mentality
* Solutions-first mindset with strong problem-solving skills
* Ability to stay calm and effective, especially when handling complex technical issues
* Curious and proactive
* Comfortable navigating ambiguity and evolving processes
Partner, Collaborator, Communicator
* Exceptional communication skills - especially when translating technical concepts to both technical and non-technical audiences
* Adept at handling multiple high-priority tasks with strong organizational and prioritization skills
* A team player who works well cross-functionally and values shared success
* Capable of building strong customer rapport over time
* Committed to transparency, accountability, and continuous improvement
Preferred Systems & Tooling Experience/Knowledge:
* Proficiency in data tools
* Exposure to scripting or programming languages (preferred but not required)
* Experience documenting software bugs and enhancement requests for technical teams (preferred but not required)
* Familiarity with SaaS platforms and a general understanding of software development lifecycles (preferred but not required)
* Experience with automation tools
We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time. In addition, we are not able to consider applicants who reside in the following states: Alaska, Delaware, Louisiana, Maine, New Mexico, North Dakota, Oklahoma, Rhode Island, Vermont, West Virginia, and Wyoming.
Why Submittable?
Joining Submittable means becoming part of a forward-thinking, mission-driven company that values innovation, collaboration, and growth. We empower organizations working for social good with technology that accelerates their work, amplifies their impact, and drives meaningful change.
At Submittable, you'll find a supportive, dynamic work environment where your contributions directly influence our success. If you thrive in a fast-paced, evolving environment and are excited to be part of a company dedicated to social impact, we invite you to apply!
Benefits: We are proud to offer highly competitive benefits to our full-time employees, including:
* Comprehensive health and life insurance with optional HSA, FSA, and DCA accounts
* 401(k) plan with employer match starting day one
* Equity stock options to share in our success
* Flexible hours, remote work options, and generous vacation and sick leave
* Paid parental leave for mothers, fathers, and adoptive parents
* Professional development stipends to support your career growth
* Opportunities to participate in community outreach and volunteer programs
* Monthly company-sponsored happy hours and gatherings to connect and unwind
Our Commitment to Inclusion & Belonging
At Submittable, we believe technology is a force for good, driving social impact and enabling corporate social responsibility on a global scale. To achieve this, we are committed to fostering a workplace that values inclusion and belonging as central pillars of our culture.
We embrace the strength of our diverse community by creating a safe space where employees feel empowered to share ideas, celebrate unique experiences, and learn from one another. By prioritizing inclusion, we aim to build an environment where everyone can bring their authentic selves to work and make innovative contributions that enable our customers to tackle complex challenges and spread more good.
As a globally used platform, we are dedicated to hiring and supporting employees who represent a range of backgrounds, experiences, and perspectives. This includes diversity in ethnicity, sexual orientation, gender, religion, ability, culture, and socioeconomic background.
Our Approach to AI in our Hiring Process
We believe that Artificial Intelligence (AI) can be a powerful tool for good. We are committed to leveraging AI technologies responsibly, ensuring their use is equitable, fair and safe. To ensure fairness and accurate skill assessment, we do not allow the use of AI tools (including note takers, transcription tools, or recordings) during take home tests or interviews. For additional information regarding the use of AI in hiring please review our AI Guidelines & Policies. Need accommodations? Let your recruiter know early so we can support you.
Auto-ApplyIT Support Specialist
Network applications specialist job in Ashburn, VA
The IT Support Specialist plays a key role in ensuring the smooth functioning of Virginia Tire & Auto's IT infrastructure by providing technical support, maintaining system security, and contributing to cross-functional IT projects. This position is responsible for resolving help desk tickets, supporting security protocols, and collaborating with both internal teams and external vendors to deliver exceptional service.
RESPONSIBILITIES
* Monitor and troubleshoot network connectivity across locations, including routers, switches, and VPN connections, to ensure reliable system performance.
* Manage and resolve help desk tickets, ensuring timely resolution and adherence to internal SLAs.
* Assist in the development, implementation, and maintenance of IT systems and departmental processes to enhance operational efficiency.
* Assist in maintaining business continuity protocols to support the organization during emergency situations or data loss.
* Evaluate and implement new hardware and software to meet operational needs and improve system performance.
* Track and document IT inventory and assets, ensuring up-to-date records of all in-store communication technologies.
* Collaborate with internal teams and external vendors on cross-functional IT initiatives.
* Provide technical support to staff members, troubleshooting and resolving issues as they arise.
* Actively learn organizational systems and become an expert through self-teaching, reviewing documentation, and guided learning processes.
* Perform other related duties as assigned.
EDUCATION & SKILLS REQUIRED
* Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
* 3-5 years of experience in an IT support or specialist role, with a strong understanding of computer systems, networks, and security.
* Excellent problem-solving and analytical skills with attention to detail.
* Strong organizational and time management skills, with the ability to manage multiple tasks effectively.
* Self-motivated and capable of working independently as well as part of a team.
* Excellent written and verbal communication skills in English.
* Ability to learn and adapt quickly to evolving technologies and organizational needs.
* Experience with technical writing and documentation, with proficiency in IT tools and systems.
WHAT WE'LL DO FOR YOU
We provide our employees:
* Free Health Insurance
* Industry best paid vacation and holidays
* Tire and auto repair discounts
* Gym Membership Reimbursement
* Affordable dental and vision insurance
* Life & short-term disability insurance
* 401(k) with company match
* Predictable Schedules
* Energy filled, busy shops
* A clean, professional work environment with a team that wants to see you succeed
* A company culture designed to support your career growth
WHO WE ARE
Virginia Tire & Auto is making car care as stress-free as possible. We are proud to be a Top Family Owned Business in the DC area, a Top Shop by Tire Review Magazine and a consistent Best of NOVA Auto Repair winner. Virginia Tire & Auto is committed to employee advancement and growth by offering career paths and stability to its 300+ employees.
Virginia Tire & Auto promotes a smoke-free, drug-free environment.
Virginia Tire & Auto is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Managed IT Help Desk Tier 1
Remote network applications specialist job
DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people.
Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities:
Examples of key duties are interpreted as being descriptive and not restrictive in nature.
Identifies, diagnoses, and resolves any assigned support requests
Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system
Provides one-on-one end-user problem resolution over the phone
Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals
Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements
On-going self-training to preserve professional skillsets required to perform job duties
Provide after-hour support for clients during scheduled on-call rotation
Assist in Managed IT Projects as instructed by Project Team Manager
Assists in creating materials/documentation for end-user frequently asked questions (FAQs)
Train users on network login, printing, accessing network shares, printing, scanning and software applications
Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites
Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues
Takes ownership of tasks and follows through to ensure complete resolution
Takes a personal interest in, and responsibility for, quality of work performed, or work associated with
Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
Provide accurate time estimates for how long a task will take to complete
Understand that the success of individuals is measured by the success of their teams
Qualifications:
Excellent verbal and written communication skills
1-3 years experience providing IT support to end users
Managed IT Services experience desirable
Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365
Experience leveraging PSA ticketing system and RMM tools for remote management
Certifications such as CompTIA A+ are desirable
Work Week Format:
Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC)
Remote Work Schedule varies based on scheduling and approval by Service Manager
Lunch schedule varies on team availability and is limited to one hour
Attendance to training or called meetings is mandatory
Mandatory on-call rotation schedule as required
Auto-ApplyIT Help Desk
Network applications specialist job in Sykesville, MD
This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k.
Pay is $23 per hour
Responsibilities:
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
Provides support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware systems
Understanding of ITIL methodologies
A+ certification is desired
May require additional customer-specific certifications or training as required
Skills:
Excellence in communication and customer-facing skills
Strong oral, written and interpersonal skills
Ability to follow instructions and processes with minimal instruction
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Additional Information
All your information will be kept confidential according to EEO guidelines.
Power BI Report Server Administrator (Hybrid)
Remote network applications specialist job
The Client is Seeking a highly experienced and technically proficient Power BI Report Server Administrator to manage, maintain, and optimize our Power BI Report Server infrastructure. The ideal candidate will have extensive experience in server migrations, server upgrades, report lifecycle management, and enterprise-level BI deployments.
Duties:
Serve as the primary point of contact for all vulnerability-related findings. Responsible for reviewing security reports related to BI, coordinating with IT, and ensuring all identified vulnerabilities are addressed in a timely manner.
This role requires deep technical expertise, strategic thinking, and the ability to collaborate across teams to ensure high availability, performance, and scalability of reporting solutions.
Prior experience with Tax environments and SDLC is now required Vulnerability Mitigation Serve as the primary point of contact for all vulnerability-related findings.
Responsible for reviewing security reports related to BI, coordinating with IT, and ensuring all identified vulnerabilities are addressed in a timely manner.
Skills:
SkillRequired / DesiredAmountof ExperiencePrior experience with Tax environments, applications and Tax SDLCRequired3YearsHands-on experience with Power BI Report ServerRequired5YearsExperience with Server Migrations: Proven experience with planning and executing complex migrations (e.g., Windows Server, SQL Server, Power BI ReportRequired5YearsSQL Server: Advanced knowledge of SQL Server (SSRS, SSAS, SSIS), including performance tuning and database management Required5YearsMonitoring server performance, capacity, and availability to ensure optimal operation and planning for future needs of the Power BI Report Server.Required5YearsIdentifying and resolving issues related to the Power BI Report Server, including data refresh failures and report access problems Required5YearsManage user access, permissions, and security roles within the Power BI Report Server environment.Required2YearsManaging upgrades, patches, and migrations of the Power BI Report Server environment.Required3YearsExperience working with security teams on mitigating/ resolving vulnerabilities Required2YearsProviding training and knowledge transfer to colleagues regarding Power BI Report Server usage and best practices Required2YearsLow-code application development Required5YearsWorking Knowledge of Web Services Required5Years
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Network Engineer, Operations and Support
Network applications specialist job in Washington, DC
The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces.
**Required Skills:**
Network Engineer, Operations and Support Responsibilities:
1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners
2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future
3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies
4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers
5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems
6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code
7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures
8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites
9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes
10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base
11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners
12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering)
13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management
14. Travel: International and Domestic travel may be required up to 15 percent
**Minimum Qualifications:**
Minimum Qualifications:
15. Operations Center Experience: Minimum of 7 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale
16. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience
17. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios
18. Repair Function: Minimum of 7 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure
19. Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript
20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers
21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results
22. Network and Infrastructure Design: Minimum of 5 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements
23. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
**Preferred Qualifications:**
Preferred Qualifications:
24. Facility Experience: Working within varied infrastructure environments, such as colocation facilities, cable landing stations, ILAs, owned data centers, or corporate campuses.
25. Software Systems Design: Experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels.
26. Vendor Partner Experience: Partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors.
27. Data Design: Basic knowledge applying data-driven analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems.
28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/engineering and/or support teams.
29. Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations.
30. Risk and Assurance Management: Experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines.
31. Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program
**Public Compensation:**
$133,000/year to $190,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Auto-ApplySystems Administrator
Network applications specialist job in Washington, DC
MANTECH seeks a motivated, career and customer-oriented Systems Administrator to join our team in Washington, DC. This is an onsite position.
Responsibilities include, but are not limited to:
Install, configure, and support computer systems and peripheral hardware including memory, drives, network cards, media converters, routers, switches, and printers
Administer and troubleshoot Windows-based servers and workstations both locally and remotely
Perform system tasks such as adding/removing users, software installation, monitoring systems, and daily user assistance
Provide remote support by identifying issues through diagnostic techniques, escalating unresolved issues, and ensuring complete resolution and documentation
Support operational continuity by logging tickets accurately, tracking incident status, and maintaining detailed records of problem-solving actions
Assist in deploying IT hardware through base configurations, coordinating logistics, shipping equipment, and validating receipt and inventory
Conduct remote site surveys to determine hardware and cabling requirements and complete other duties as assigned
Minimum Qualifications:
Bachelor's degree in a STEM field with 2+ years of Systems Administration experience; an Associates degree with 4+ years of Systems Administration experience, or a High School Diploma and 6+ years of Systems Administration experience may be substituted for a Bachelor's degree
DoD 8570 IAT Level 2 certification required, e.g., Security+ CE, CCNA Security, CND or SSCP
Knowledge of Microsoft Windows 10 and Windows 2016 Server
2+ years of experience with Microsoft Windows Systems and VMware desktops
Preferred Qualifications:
ITILv4 Foundations certification
Excellent analytical and troubleshooting skills
Excellent maintenance organizational skills
Clearance Requirements:
Must possess a current/active TS/SCI clearance and be willing and able to obtain a polygraph
Physical Requirements:
The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
IT Engineer
Remote network applications specialist job
Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience.
With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger.
Job Description:
We are a nationwide mortgage lender specializing in residential and commercial lending. We are looking to hire an experienced IT engineer to manage our company's computer systems. As an IT engineer, you will be responsible for designing hardware configurations, installing software, managing network systems, and training staff on correct operating procedures.
To ensure success as an IT engineer, you should have extensive experience maintaining large-scale computer systems, the ability to project manage, and excellent troubleshooting skills. Ultimately, a top-level IT engineer can design and maintain a dynamic and stable system to perfectly meet the needs of the company.
What you'll do:
Meeting with the IT manager to discuss system needs.
Designing and installing computer hardware configurations.
Installing software and networking systems.
Troubleshooting network and software issues.
Installing high-level software security systems.
Training staff on newly installed hardware and software systems.
Fixing hardware, software, and networking issues.
Responding to general IT requests.
Ensuring security software is kept up to date.
Filing monthly reports for the IT Manager.
Who you are:
Bachelor's degree in computer science or a similar field.
Extensive knowledge of computer hardware systems.
Familiarity with general OS systems, Enterprise, programming languages, and Office software.
Knowledge of LAN and wireless networks.
Ability to project manage.
Good communication skills.
Ability to troubleshoot complex software and hardware issues.
Knowledge of database and networking security systems.
Why you'll love working at Lower:
You'll be surrounded by talented, dedicated people who believe in the company's mission.
You'll be able to shape the future of Lower's user experience.
You'll join a locally and nationally recognized best place to work that values promotion from within.
There is opportunity for professional growth and development.
Plus:
Competitive compensation plan
Extended benefit offerings including: Medical/dental/vision
Paid holidays
Paid time off
Parental leave
Life insurance
Short- and long-term disability
401K with company match
Discount on home mortgage refinances or purchase
Job Type: Full-time
Work Location: This role can be hybrid or remote. Hybrid would be in Austin, TX or Columbus, OH office.
Compensation: $75,000 - $85,000
Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Privacy Policy
Auto-ApplyJunior Network Administrator
Network applications specialist job in Ranson, WV
GovCIO is seeking a **Junior Network Administrator** to join our team, supporting a critical program with the U.S. Coast Guard. This position is primarily onsite in the Kearneysville, WV area, with the possibility of occasional remote work based on operational needs and management approval.
**Responsibilities**
The Junior Network Administrator will be an integral member of the Information Technology Operations Center (ITOC), a 24/7 facility dedicated to ensuring seamless operation and robust security of critical IT infrastructure. This role involves assisting with the management, maintenance, and optimization of network systems to support continuous operations and mission-critical activities.
+ Assist in the management and maintenance of network systems within a demanding 24/7 operational environment to ensure high availability and security of critical IT infrastructure.
+ Support the configuration and management of a variety of network devices, including routers and switches.
+ Utilize network monitoring and analysis tools such as Wireshark and SolarWinds to proactively monitor basic performance, identify potential issues, and support rapid resolution efforts.
+ Follow and enforce stringent network security protocols and industry best practices to protect sensitive data and systems.
+ Conduct initial troubleshooting for common network issues related to TCP/IP protocols and VLAN management, escalating complex issues as needed.
+ Collaborate effectively with internal teams and stakeholders to ensure seamless integration of network services and operational efficiency.
+ Be available for shift work as required by the 24/7 operational needs of the ITOC.
**Qualifications**
+ Bachelor's with 2-5 years (or commensurate experience)
+ Minimum of 2-5 years of experience in network administration or related roles
+ Current DoD 8570 IAT Level II certification (e.g., Security+ CE, CySA+, CCNA Security)
+ Basic proficiency in configuring and managing network devices (routers, switches)
+ Foundational knowledge of TCP/IP Protocols, VLAN Management, and basic Routing and Switching concepts
+ Hands-on experience with network monitoring and troubleshooting tools (e.g., Wireshark, SolarWinds)
+ Strong knowledge of network security protocols and best practices
+ Ability to thrive in a 24/7 operational environment, including availability for shift work
+ A relevant associate's or bachelor's degree in Information Technology, Computer Science, or a related field is preferred; relevant experience may be considered in lieu of a degree.
+ Clearance Required: Ablity to maintain an active Secret clearance
**Preferred Skills and Experience**
+ US Coast Guard experience is highly preferred
+ Relevant networking certifications such as Network+, CCNA, or equivalent
+ Experience working with enterprise networks and datacenter environments
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $61,850.00 - USD $83,000.00 /Yr.
Submit a referral to this job (*********************************************************************************************************************************
**Location** _US-WV-Kearneysville_
**ID** _2025-7073_
**Category** _Information Technology_
**Position Type** _Full-Time_
Junior Network Administrator
Network applications specialist job in Ranson, WV
GovCIO is seeking a Junior Network Administrator to join our team, supporting a critical program with the U.S. Coast Guard. This position is primarily onsite in the Kearneysville, WV area,with the possibility of occasional remote work based on operational needs and management approval.
Responsibilities:
The Junior Network Administrator will be an integral member of the Information Technology Operations Center (ITOC), a 24/7 facility dedicated to ensuring seamless operation and robust security of critical IT infrastructure. This role involves assisting with the management, maintenance, and optimization of network systems to support continuous operations and mission-critical activities.
Assist in the management and maintenance of network systems within a demanding 24/7 operational environment to ensure high availability and security of critical IT infrastructure.
Support the configuration and management of a variety of network devices, including routers and switches.
Utilize network monitoring and analysis tools such as Wireshark and SolarWinds to proactively monitor basic performance, identify potential issues, and support rapid resolution efforts.
Follow and enforce stringent network security protocols and industry best practices to protect sensitive data and systems.
Conduct initial troubleshooting for common network issues related to TCP/IP protocols and VLAN management, escalating complex issues as needed.
Collaborate effectively with internal teams and stakeholders to ensure seamless integration of network services and operational efficiency.
Be available for shift work as required by the 24/7 operational needs of the ITOC.
Qualifications:
Bachelor's with 2-5 years (or commensurate experience)
Minimum of 2-5 years of experience in network administration or related roles
Current DoD 8570 IAT Level II certification (e.g., Security+ CE, CySA+, CCNA Security)
Basic proficiency in configuring and managing network devices (routers, switches)
Foundational knowledge of TCP/IP Protocols, VLAN Management, and basic Routing and Switching concepts
Hands-on experience with network monitoring and troubleshooting tools (e.g., Wireshark, SolarWinds)
Strong knowledge of network security protocols and best practices
Ability to thrive in a 24/7 operational environment, including availability for shift work
A relevant associate's or bachelor's degree in Information Technology, Computer Science, or a related field is preferred; relevant experience may be considered in lieu of a degree.
Clearance Required: Ablity to maintain an active Secret clearance
Preferred Skills and Experience
US Coast Guard experience is highly preferred
Relevant networking certifications such as Network+, CCNA, or equivalent
Experience working with enterprise networks and datacenter environments
Company Overview:
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here's what you can expect:
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range: USD $61,850.00 - USD $83,000.00 /Yr.
Manager, Provider Network & Basic Health Plan Implementation
Network applications specialist job in Washington, DC
Enlightened is seeking an experienced Manager, Provider Network & Basic Health Plan Implementation to lead the strategic execution and operational rollout of the Basic Health Plan (BHP) within the provider network. This position ensures seamless provider integration, manages cross-functional coordination, and drives performance outcomes aligned with both regulatory requirements and organizational goals. The Manager may oversee a team of direct reports and will leverage advanced Excel expertise to support data-driven decision-making.
Position Responsibilities
Implementation Leadership
Lead end-to-end implementation of the Basic Health Plan across the provider network.
Develop and manage project plans, timelines, and deliverables with internal and external stakeholders.
Provider Network Coordination
Oversee provider onboarding, contracting, and integration processes specific to the BHP.
Serve as the primary liaison between provider organizations and internal departments to ensure alignment and compliance.
Performance & Compliance Oversight
Monitor provider performance metrics to ensure adherence to health plan standards and regulatory requirements.
Collaborate with compliance and quality teams to address performance gaps and implement corrective actions.
Process Improvement & Strategy
Identify opportunities to streamline workflows and enhance provider engagement.
Contribute to strategic planning initiatives for network expansion and program optimization.
Stakeholder Engagement
Facilitate communication with state agencies, health plan partners, and provider organizations.
Prepare reports, presentations, and updates for executive leadership and regulatory bodies.
Team Leadership
Provide mentorship, performance management, and professional development to direct reports.
Foster a collaborative, accountable, and results-driven team culture.
Data Analysis & Reporting
Use advanced Excel skills to analyze provider data, track implementation progress, and generate actionable insights.
Create dashboards, models, and reports to support strategic decisions.
Required Qualifications
Bachelor's degree in healthcare administration, public health, business, or a related field (Master's preferred).
5+ years of experience in provider network management, health plan operations, or healthcare project implementation.
Demonstrated leadership experience with a track record of managing teams and achieving results.
Strong knowledge of Medicaid, Basic Health Plans, and provider contracting.
Expert-level proficiency in Microsoft Excel (pivot tables, formulas, and data visualization).
Excellent communication, negotiation, and stakeholder engagement skills.
Preferred Skills
Experience working with state health agencies or managed care organizations.
Familiarity with value-based care models and provider performance analytics.
Proficiency with project management tools and healthcare data systems.
Benefits:
The expected salary range for this position is listed above. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data.
At Enlightened, we pride ourselves on offering a comprehensive and industry-competitive benefits package to our full-time employees. Our benefits include:
Medical/Dental/Vision Insurance with Health Savings Accounts (HSA)
Flexible Spending Accounts (FSA)
401(k) Retirement Plan
Paid Holidays, Vacation, & Sick Leave
Professional Training & Development Reimbursement
Please note, these benefits are available exclusively to full-time employees of Enlightened.
Equal Opportunity Statement
Enlightened is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.
Auto-ApplyNetwork Reliability Operations Engineer
Remote network applications specialist job
Summary NVIDIA is looking for a Network Reliability and Operations (NRO) Engineer to support and maintain our cloud network infrastructure. This network serves the needs across the whole software stack for NVIDIA, from Graphics Drivers to Autonomous Vehicles and Artificial Intelligence. In this role, the NRO Engineer will remediate critical alerts within defined SLAs, provide an initial line of triage for network incidents, and interact with internal customers on network related issues. They will also be responsible for engaging with external vendors to remediate issues such as circuit outages, and participate in project related work such as network device upgrades and link capacity augmentations. An ideal candidate will possess a wide range of skills, including alert monitoring & resolution in large-scale networks and CSP environments, outstanding troubleshooting skills, and network protocol knowledge in large multi-vendor infrastructures. What You Will Be Doing: Monitor and troubleshoot the entire NVIDIA network stack within our cloud and on-premise network infrastructures, which include intra-DC, inter-DC, and CSP environments. Network Reliability Operations experience ● Knowledge of large scale IP Networking Technologies and protocols such as: MP-BGP, VRF, VxLAN, EVPN, IPSEC, DNS ● Ability to multi-task in an interrupt-driven environment ● Familiarity with Arista, Fortinet, and Juniper ● Strong track record of alert response and resolution, within defined SLAs ● Excellent verbal and written communication skills ● Experience with high performance network and network optimization in highly-available, large-scale, multi-site, international environments ● Hands-on experience with contributing to tooling and automation for provisioning, monitoring, and managing network infrastructure ● 4+ years of experience in network operations ● BS Degree or equivalent combination of education, technical training, and work experience
Skills
BGP, VXLAN, Alert Management
Top Skills Details
BGP,VXLAN,Alert Management
Additional Skills & Qualifications
Ways To Stand Out From The Crowd: ● Working knowledge of Mellanox/Cumulus OS ● Ability to write and understand Python/Shell scripts and programs for automation, tools, frameworks, dashboards, alarms ● Passionate about innovating and investing in ground breaking technologies
Experience Level
Entry Level
Job Type & Location
This is a Contract position based out of Santa Clara, CA.
Pay and Benefits
The pay range for this position is $65.00 - $65.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Nov 19, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Network Operations Center Engineer (TS/SCI)
Network applications specialist job in Reston, VA
Administers and maintains network and server resources in support of routine and mission-focused operations; resolves reported and detected incidents to ensure the smooth operation of the network and attached systems. Applies advanced consulting skills and/or extensive technical expertise, full industry knowledge. Conducts and manages monitoring of overall system health across the enterprise. Develops innovative solutions to complex problems. Works without explicit direction; mentors and may supervise team members.
Key Role Description:
Performs real-time monitoring and maintenance operations of network device, server assets, and mission critical systems, enterprise services, and networking infrastructure across multiple physical sites on disparate networks. Servers as Tier III support to escalate and resolve technical issues on operational network environments. Collaborates across multiple engineering disciplines, resolving network incidents to ensure optimal network operation center performance. Builds, configures, tests, hardens, and decommissions Windows and Linux servers. Conducts in-depth research into vendor-specific technical documentation, system event logs to identify root causes and provide expert recommendations to resolve long-standing issues. Configures interfaces on Cisco IOS, IOS-XE, IIOS-XR, and NX-OS devices. Develops/modifies zone-based firewall policies on Juniper SRX Firewalls. Conducts firewall changes, creates or troubleshoots F5 iRules, manages DNS entries and port security. Logs and tracks all work products in ticketing system, recording applied diagnostic techniques used to complete the tasks. Develops and maintains comprehensive documentation for all troubleshooting procedures, patching plans, and required fix actions.
Qualifications
Bachelor's degree AND;
5+ years directly related experience or Master's degree and 3+ years directly related experience. Years of experience may be accepted in lieu of degree for certain roles. Certifications may be accepted in lieu of a degree for certain technical roles.
Experience with an Operations and System/Network Administration role, performing O&M, troubleshooting of existing systems, and ability providing some system engineering and system integration support
Knowledge of networking (routing and switching, firewall management, and client connectivity issues), system administration (Windows and Linux experience both valuable), security posture assessment and remediation
Ability to troubleshoot issues across multiple teams and disciplines, clearly communicate and track reporting requirements, quickly gain expertise on a variety of new systems and applications, manage multiple simultaneous projects, coordinate with both internal and external teams
Firm grasp of common TCP/IP ports and protocols (DHCP, DNS, SMTP, SNMP, SSH, LDAP, etc.)
Knowledge of the Open Systems Interconnection (OSI) Model and relevant troubleshooting steps for layers 1-4
Experience developing and enhancing IT troubleshooting processes and standard operating procedures
Understanding of Active Directory structure and Group Policy Objects
Ability to quickly and clearly communicate both verbally and in writing across multiple platforms
Certification: 8570 compliant IAT level 2 certification
Desired Qualifications:
Experience with monitoring solutions such as SolarWinds, Infoblox, Splunk, or Cisco ISE
Knowledge of process improvement methodologies and process engineering
Ability to troubleshoot complex technical issues involving network configuration, server configuration, and application configuration
Ability to document processes and lessons learned
Ability to research new and emerging technologies and document recommendations
Ability to extract and document user requirements
Experience with virtualization, including VMware and VDI
Experience with task automation or system orchestration via PowerShell, RHEL, Ansible
Knowledge of vulnerability and STIG scanning tools, including Nessus, SCC Tool, ACAS, and Tanium
Experience with basic network administration, including switchport configuration, zone-based firewall policy management, DHCP support, and DNS management
Experience with managing enterprise applications such as Microsoft Exchange, JIRA, Microsoft SCCM/MECM, and Skype for Business
Telecom Network Engineer
Network applications specialist job in Reston, VA
Eager to join a team where your skills are valued, your growth is nurtured, and your impact is profound? Look no further than Markon, a premier consulting firm deeply dedicated to advancing our nation's most critical missions.
At Markon, we don't just offer jobs - we offer opportunities for personal and professional transformation. Empowering our employees to lead, innovate, and excel, we foster an environment where new ideas are not just welcomed but celebrated. As a perennial Washington Post Top Workplace, we prioritize the well-being and success of our team members, ensuring they can bring their best selves to work.
Headquartered in Falls Church, Virginia, Markon has garnered national recognition for our unwavering dedication to excellence in serving the intelligence community, as well as federal civilian and defense agencies. Our growing reach extends across 17 states, 116 countries, and 5 continents, where our team of dynamic professionals collaborates to deliver unparalleled program and project management services.
Markon values people and the tremendous impact each individual can make - which is why we're consistently recognized as one of the best places to work in federal government consulting. Here, you can help solve the nation's most important challenges, surrounded by colleagues who help you grow, advance, and succeed. We are deeply dedicated to what matters - bringing out the best in each other to advance our clients' missions.
Join us and make a meaningful impact.
Markon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, protected veteran status, or disability status. This job posting will remain open until the position is filled.
Benefits Offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Training and Tuition Assistance, Paid Time Off, and Holidays
Description
Markon is seeking a Telecom Network Engineer to design, implement, and maintain enterprise-level telecommunication and network solutions. This role requires a strong background in developing, testing, and deploying mission-critical technologies that ensure secure, high-performance, and reliable network operations. The ideal candidate is a collaborative professional who can work across technical and non-technical teams while also excelling in independent problem-solving and system optimization.
Responsibilities
Manage and optimize enterprise networks with an emphasis on performance, reliability, and security.
Lead the deployment of new networking and virtualization technologies.
Troubleshoot and resolve complex technical issues through strong analytical and problem-solving skills.
Collaborate and communicate effectively across cross-functional technical and business teams.
Deliver high-availability solutions to support mission-critical operations.
Design, integrate, and maintain SIP-based telephony systems and IPBX environments.
Ensure network scalability, compliance, and alignment with evolving organizational needs.
Qualifications
Active TS/SCI with Full Scope Polygraph
Proven experience managing enterprise networks with a focus on reliability and performance.
Expertise in deploying and supporting virtualization technologies.
Strong troubleshooting, diagnostic, and problem-resolution skills.
Effective communication skills, with the ability to bridge technical and non-technical stakeholders.
Experience designing and integrating SIP-based telephony and managing IPBX systems.
Demonstrated ability to deliver secure, high-availability network solutions.
Desired Qualifications:
Experience designing, deploying, and maintaining secure network infrastructures across cloud, virtual, and on-premises environments.
Proficiency with SIEM tools, security analytics, and monitoring of high-availability systems.
Familiarity with modern server operating systems, load balancers, and diverse network device management.
Experience managing commercial voice services and VoIP platforms for both business and wholesale operations.
Salary Range USD $150,000.00 - USD $220,000.00 /Yr.
The Markon pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Auto-ApplyNetwork Engineer/Specialist (Min 16yrs Exp)
Network applications specialist job in Washington, DC
Number of positions: 1
Length: 5-17 Months+
Work Address: DC 20032
Immediate interviews (Web Cam Interview)
is 100% ONSITE
:
16+ years of experience. Provides technical guidance for directing and monitoring information systems operations. Designs, builds, and implements network systems.
The Network Engineer / Specialist will assist the Technology division in supporting the network. Perform assignments in the areas of design and planning, deployment, operations and technical support for IP-based network communication systems that support data, voice, and video traffic. Conducts thorough and detailed system studies of existing functions and methods of operations and assists in developing network communication system plans to refine, elaborate upon, and obtain further benefit for Enterprise WAN / LAN IT support. Analyzes systems and assists in creating detailed technical documents to define logical, and workable networks.
JOB DESCRIPTION
Responsibilities:
Provides technical guidance for directing and monitoring information systems operations.
Designs, builds, and implements network systems.
Directs compilation of records and reports concerning network operations and maintenance.
Troubleshoots network performance issues.
Analyzes network traffic and provides capacity planning solutions.
Monitors and responds to complex technical control facility hardware and software problems.
Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance.
Manages the purchase, testing, installation, and support of network communications, including Local Area Network (LAN)/Metropolitan Area Network (MAN)/ Wide Area Network (WAN) systems.
Performs system-level design and configuration of products including determination of hardware, OS, and other platform specifications.
Plans large-scale systems projects through vendor comparison and cost studies.
Performs a variety of systems engineering tasks and activities that are broad in nature and are concerned with major systems design, integration, and implementation, including personnel, hardware, software, budgetary, and support facilities and/or equipment.
Provides quality assurance review and the evaluation of new and existing software products.
Provides assistance and oversight for all information systems operations activities, including computer and telecommunications/communications operations, data entry, data control, LAN/MAN/WAN administration and operations support, operating systems programming, system security policy procedures, and/or web strategy and operations.
Provides input to policy level discussions regarding standards and budget constraints.
Supervises all personnel engaged in the operation and support of network facilities, including all communications equipment on various platforms in large scale or multi-shift operations.
Supervises complex operations that involve two or more additional functions such as, but not limited to, network operations, systems security, systems software support, and production support activities.
Monitors and responds to hardware, software, and network problems.
Provides routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, lines, modems, and terminals).
Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance.
Troubleshoots network systems when necessary and makes improvements to the network.
Manages the product lifecycle for the network infrastructure to assure operational availability; designs and specifies changes for implementation.
Receives performance data and analyzes the performance of installed technologies. Proposes and implements any required changes, including identifying and planning for any resulting impacts on other technologies.
May lead a small to moderate sized project, or more typically, components of a larger project.
Oversees implementation efforts related to their area of responsibility.
Conducts complete diagnostics of most network services problems, factoring in a strong understanding of the technical architecture.
Prepares reports on a monthly/quarterly basis for project metrics, SLAs, and achievements.
Provides technical guidance and mentorship to team members as appropriate.
Documents new procedures in a clear and concise manner. May participate in the development of new or modified procedures.
Performs administrative duties associated with the ongoing operation and support of City-wide network such as billing, customer assistance, and inventory.
Minimum Education/Certification Requirements:
Bachelors degree in IT or related field or equivalent experience
Required/Desired Skills
Candidates must have ALL the Required skills in order to be considered for the position. Desired or Highly Desired skills are a PLUS but may NOT be required.
Skill Matrix (Please fill the last two columns of this matrix)
Experience with Business workflow processes
Required / Desired
Amount
of Experience
Years of Experience
Last Used
16+ yrs. troubleshooting network performance issues
Required
16
Years
16+ yrs. analyzing network traffic and providing capacity planning solutions
Required
16
Years
16+ yrs. planning and configuring an enterprise network
Required
16
Years
16+ yrs. monitoring and responding to hardware, software, and network problems
Required
16
Years
Bachelors degree in IT or related field or equivalent experience
Required
10
Years
Knowledge of WAN / LAN infrastructure components to develop, implement, and maintain highly efficient, reliable, and scalable Mission Critical and a C
Required
10
Years
Knowledge of vendor product and technology to design, deploy, and operate associated hardware and software.
Required
10
Years
Knowledge of the capabilities and limitations of particular makes and models of equipment and software to evaluate the comparative cost effectiveness
Required
10
Years
Ability to work well with internal and external teams, collaborate and work well in both unstructured & structured environment.
Required
10
Years
Experience working in a large organization and familiar with concepts such as enterprise technology standards and change management practices.
Required
Documented training and experience, implementing and administering a VMWare environment. Experience must be within the past 12 months.
Required
5
Years
Hands on experience in Cisco router and Dell server centric networks to include troubleshooting and server administration.
Required
10
Years
Experience with SAN, NAS, SAS and DASD configuration and provisioning.
Required
10
Years
Working knowledge of standard TCP/IP networking (subnetting, trunking, VLANS, etc).
Required
10
Years
Experience with basic networking hardware.
Required
10
Years
Possess either a CCNA, CCNP or CCNE certification
Required
Design, configure and implement Virtual Machine architectures to support Virtual Desktops and well as pre-production SQL environments
Required
10
Years
Information Delivery & Visualization Engineer
Remote network applications specialist job
Job Description for QlikView Developer:
Proficiency in QlikView scripting and development
Strong understanding of data modeling and ETL processes.
Experience with SQL and database architectures.
Familiarity with various data sources, including relational databases and flat files.
Excellent communication, analytical, and problem-solving skills.
Experience in agile development methodologies.
Experience with Qlik Management Console (QMC) and Qlik Sense administration is a plus Ability to work with cross-functional teams and understand business requirements
Auto-ApplyDedicated Engineer - Network Operations (DENO)
Network applications specialist job in Fort Belvoir, VA
Piper Companies is seeking a Dedicated Engineer - Network Operations (DENO) to join a leading provider of secure communications solutions, supporting mission-critical operations across federal agencies through cutting-edge voice and network technologies an onsite contract role, based out of Ft. Belvoir, VA. The Dedicated Engineer - Network Operations (DENO) offers an opportunity to serve as a technical expert supporting secure voice and network solutions for federal clients, specializing in the configuration, integration, and troubleshooting of advanced communications systems.
Responsibilities of the Dedicated Engineer - Network Operations (DENO) include:
* Act as a subject matter expert (SME) on specialized network and telephony products in a customer-facing role.
* Configure and integrate VoIP, SIP, and telephony systems, including exposure to Session Border Controllers (SBCs).
* Conduct lab-based evaluations of new software and hardware to support technical initiatives.
* Troubleshoot and resolve complex issues through fault isolation, triage, replication, and resolution.
* Collaborate with internal support and product teams, escalating unresolved issues as needed.
Qualifications for the Dedicated Engineer - Network Operations (DENO) include:
* Active Secret Clearance and compliance with DoD 8570/8140 certification requirements.
* Strong background in telephony, VoIP, SIP, and network operations.
* Familiarity with relevant network and communications products (training available if needed).
* Willingness to work onsite at federal or government-related locations as required.
* Excellent communication and problem-solving skills in technical customer environments.
Compensation for the Dedicated Engineer - Network Operations (DENO):
* Salary Range: $90,000-$100,000/year
* Comprehensive Benefits: Medical, Dental, Vision, sick leave if required by law, and 401K
This job opens for applications on 11/14/25. Applications for this job will be accepted for at least 30 days from the posting date.
Keywords: Secret Clearance, DoD 8570, DoD 8140, VoIP, SIP, Telephony, Session Border Controller, SBC, Ribbon Communications, Application Server, Ribbon Analytics, RAMP, PSX, G5, Edge SBC, Network Operations, Network Engineer, Voice Engineer, Unified Communications, UC Engineer, Federal IT, Customer-Facing Engineer, Technical Support Engineer, Lab Evaluation, Fault Isolation, Issue Triage, Troubleshooting, Product Integration, Plano TX, Virtual Training, Government Contracts, Cleared Engineer, IT Infrastructure, Communications Systems, Defense Contractor, Technical SME, Telecom Engineer
#LI-BH1
#ONSITE
Operating Systems / Network Analyst 2
Remote network applications specialist job
Date application must be received for priority consideration by: November 20, 2025 Closing Date or if blank, Open Until Filled: Job Family Group: Support Staff Support Staff Classification Title: Operating Systems/Network Analyst 2
Division/Department: Finance and Administration/Information Technology
Compensation Range (commensurate with experience): Salary Range 32I-2, $28.94-$36.06 per hour, $5,017-$6,250 monthly
FLSA Status: Non Exempt
Appointment Basis: 12-month
Time Type: Full-time
Benefits Eligible: Yes
Renewable/Non-renewable/Grants/Limited Duration: Renewable
This position must possess and maintain a current, valid Driver License: Yes
This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes
Remote Work Type: On Campus
Work Hours: M-F 8-5 Flexible schedule when required.
SPECIAL INSTRUCTIONS TO APPLICANT:
Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration.
For inquiries and additional information, please contact Human Resource Services via email at *********** or by phone at *************.
To view SOU's very generous benefits and pension programs available to eligible positions, please visit ***************************************************************************************************************
Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, ****************************************** demonstrates our value and commitment to our employees.
POSITION DESCRIPTION:
Information Technology provides information resources and technology services to the entire campus community, in support of the academic mission. IT also provides technical assistance in the design, acquisition, installation, and maintenance of the campus information technology, media, and telecommunications infrastructure, including: desktop computer equipment; institutional databases; enterprise-wide applications; technology equipped classrooms, distance learning classrooms, telecommunications systems; centralized access to a campus-wide software library, remote on-line services, open-access and program specific computer labs, consulting, training, and user support.
Information Technology provides assistance to University leadership in strategic planning for technology initiatives that strengthen both efficiency and effectiveness. The ability to interact with a diverse population is essential. This position is responsible for the maintenance and administration of server, infrastructure, and application systems that service the SOU Campus Network. This includes configuring enterprise solutions to meet customer expectations and requirements, align with the mission and goals of the University, and comply with Information Technology department standards, policies, and procedures. The position shares system administration responsibilities with the other members of the Infrastructure Services Team. Duties performed include: Setup and provisioning of enterprise applications. Setup and provisioning of new servers, including virtual servers. Developing specifications and project plans for operating systems and enterprise software deployments. Collaborating with the other system and network administrators to design, monitor, and support the university's infrastructure, including physical, logical, security, and disaster recovery. Monitoring and patching servers for security and operating system updates. Cooperating with the other members of the Infrastructure Services Team to design, maintain, and update the university's enterprise directory. Supervising student employees involved in server systems activities. Working closely with User Services staff. Supporting escalated technical issues. Installing operating system upgrades. Maintaining electronic logs and other records for periodic review. Performing regularly scheduled maintenance. Configuring and maintaining network printing operations. Maintaining a test environment for research and development on new operating systems and other system software. Performing system backups and file restores. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position.
This job requires a flexible work schedule, as server and systems maintenance often must happen after normal business hours and on weekends.
Minimum Requirements
This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience.
SOU interprets these minimums as a Bachelor's degree in Computer Science, Information Systems, or other related field, and four (4) years experience OR equivalent combination of education, technical training and experience totaling eight (8) years and demonstrated experience administering and supporting enterprise server environments (e.g., Windows Server, Red Hat/Ubuntu Linux) and virtualization technologies (e.g., VMware, Hyper-V).
Typical skills for each core function are cited below.
Operating Systems Analysis
Knowledge of internal operating system technology, computer operations and hardware, and network communications theory;
Ability to use operating system languages as defined by the campus and ability to perform systems-level programming in a distributed, networked environment;
Ability to use performance monitoring software and interpret results;
Ability to perform preventative and remedial maintenance to operating system(s);
Ability to interface/integrate campus defined operating system(s) with software and other systems;
Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications;
Knowledge of applications programming techniques and procedures;
Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and application code;
Ability to research and survey new products and/or releases, such as productivity tools;
Ability to establish and document operations procedures;
Knowledge of network operating systems and network architecture, configuration, and protocols;
Knowledge of client-server technologies.
Operating Systems Administration
Familiarity with scripting languages (PowerShell, Python, or Bash) for automation.
Knowledge of system management and security/control procedures;
Knowledge of database design, structure development, features, operations, programming, and data access principles;
Knowledge of data communication network architecture, configuration, protocols, and interfaces;
Knowledge of operating systems and storage capacity, including ability to perform capacity planning;
Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems;
Ability to develop and execute disaster recovery plans;
Ability to establish data security standards and procedures;
Ability to tune database systems and maintain database software.
Strong understanding of Active Directory or LDAP directory services.
Network Planning and Implementation
Knowledge of network activities, configuration, protocols, and interconnectivity requirements for internal/external information transmission;
Computer/video skills on specific applicable hardware and software; understanding of system functionality and components;
Specialized vendor training or licensing to meet a specified departmental need;
Ability to interpret data on system usage and develop engineering specifications to support changing service levels;
Ability to interpret and apply broad regulatory standards and technical specifications to assignments;
Ability to monitor and manage vendor relationships to ensure responsiveness and quality.
Identity & Access Management: Demonstrated experience with IAM platforms such as Okta, AWS IAM, or similar enterprise identity management solutions
Authentication Protocols: Working knowledge of SAML 2.0, including configuration and troubleshooting of SAML-based SSO integrations
Network Services: Proficiency in DNS administration (zone configuration, record types, troubleshooting) and DHCP management (scope creation, reservations, lease management)
Knowledge of essential network and system security concepts
Working understanding of firewalls and network ACLs
Understanding of file system and application permissions (e.g., Read, Write, Execute; inheritance)
Knowledge of encryption basics (e.g., symmetrical vs. asymmetrical encryption, AES, RSA, cipher suites)
Certificate and PKI basics (e.g., digital signatures, certificate authentication, certificate authorities, certificate lifecycle management)
Preferred Requirements
Industry certifications such as Microsoft Certified Systems Engineer (MCSE), Red Hat Certified Engineer (RHCE), VMWare Certified Professional (VCP), Okta Certified, Box Certified. COMPTIA certified.
Experience with the account management in systems such as , Okta, Active Directory, or Workday. Experience with Workday
Experience with the Box Enterprise file storage system
Experience with database systems (Oracle, MS SQL Server, MySQL)
Experience with high-availability clustering (MS, Novell, SQL Server).
Experience with enterprise directories (Active Directory, eDirectory, LDAP).
Experience with enterprise data backup systems (Veeam, Backup Exec, Syncsort).
Experience with enterprise storage systems (iSCSI, SANs, NAS)
Experience with virtualization technologies (VMWare, MS HyperV, Xen, KVM).
Experience with router and switch configuration. Experience with Network Security Appliances (Palo Alto, SonicWALL, Sourcefire).
Experience with configuration management software (Puppet, Chef, SaltStack).
Experience with infrastructure monitoring software (Zenoss, Nagios, Zabbix, Icinga). Management, Microsoft Fore Front Identity Manager).
Experience working within enterprise Information Security frameworks to protect data and secure systems.
Essential Functions
Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive:
(80%) Shared Network and System Administration
Work includes evaluation of technical options; consultation with systems engineers, user support teams, users, and management to determine specifications; creation of design documents, determining configuration standards; with consideration given to reliability, usability and ease of ongoing maintenance.
Design and implement network support systems -- Responsibilities include; performing evaluation of technical options; consultation with systems engineers, management, vendors, and end users to determine system specifications; creation of detailed design, and configuration plans that consider fault tolerance, reliability, upgradeability; development of implementation strategies which ensure rapid deployment, ease of conversion, and integration with other network systems.
The following duties are shared with the Infrastructure Services Manager and other team members:
Installation, upgrade, and maintenance of server hardware and operating systems.
Installation, upgrade, and maintenance of network security hardware and software.
Installation, upgrade, and maintenance of enterprise software.
Installation, upgrade, and maintenance of network storage.
Installation, upgrade, and maintenance of desktop hardware, operating systems, and applicationssoftware.
Planning and coordinating the deployment of new application software/systems, and the upgrade of existing application software/systems, including support for distributed campus enterprise applications.
General enterprise-level administration of all of the resources listed above, including monitoring and security.
Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position.
Maintain system documentation, including network diagrams, procedures, and configuration details
Responsible for designing and managing account creation and deletion processes.
Configure and manage Single-Sign-On (SSO)integrations across multiple applications and services utilizing SAML and OAuth/OIDC.
Administer and maintain enterprise identity and access management (IAM) systems, including Okta and AWS IAM in cloud platforms such as AWS, GCP, and Entra/Azure. Identity management administration.
Oversee DNS and DHCP services, including zone management, record maintenance, and IP address allocation
(5%) Network Printing
Configure and maintain a network printing environment for the campus network.
Assist User Services staff with the creation of network printers.
Maintain print accounting and management software.
(5%) Data Backup and Recovery
Maintain a schedule of backup jobs for university systems.
Perform media rotation, and media lifecycle tasks.
Restore data as needed.
Maintain disaster recovery systems and associated procedures.
(10%) Technical Support
Troubleshoot network and enterprise application system problems.
Ensure system reliability and 7×24 operation of the network and other enterprise systems.
Informs Help Desk personnel of system outages, actions undertaken to remedy system problems or failures, and estimated time of resolution for a given system outage.
Ensure that systems problems have been efficiently and effectively remedied.
Assist User Services with user account configuration issues as necessary ensuring that SOU account administration procedures and guidelines are followed.
Plan and submit projects to Change Management for projects which may impact users, or the campus community.
Skills, Knowledge, and Abilities
Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations.
Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist.
Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment.
Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations.
Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems.
Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy.
Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters
Demonstrated ability to work with a high level of productivity and accuracy/attention to detail.
Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
Expressed skill to independently analyze software functionality through technical documents, and design and document efficient/effective work processes; ability to independently analyze software problems, test probable causes, and recommend sound solutions.
Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email.
Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies.
Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures.
Demonstrated ability to provide training and direction to student assistants.
Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.
Knowledge of internal operating system technology, computer operations and hardware, and network communications theory
Ability to use performance monitoring software and interpret results.
Ability to perform preventative and remedial maintenance to operating system(s).
Ability to interface/integrate campus defined operating system(s) with software and other systems.
Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications.
Ability to establish and document operations procedures.
Knowledge of network operating system and network architecture, configuration, and protocols.
Knowledge of client server technologies.
Knowledge of data communication network architecture, configuration, protocols, and interfaces.
Knowledge of operating systems and storage capacity, including ability to perform capacity planning.
Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems.
Ability to develop and execute disaster recovery plans.
Ability to establish data security standards and procedures.
Ability to tune database systems and maintain database software.
Knowledge of communication transmission technologies (e.g., circuit and packet switching, satellite uplink, etc.).
Knowledge of network traffic and performance parameters to interpret variance and service impact to users.
Ability to analyze network/systems problems using appropriate test structures and related diagnostics (e.g., protocol analyzer, T-bert analyzer, spectrum analyzer, etc.).
Understanding of connectivity, system integration, and traffic issues.
General knowledge of telecommunication network design, topology system interface, and protocols to meet support requirements.
Understanding of telephone switching technology support, data/video communications, and transmissions media and their performance capabilities.
Knowledge of telecommunications and video industry standards.
Ability to install network subsystems and to modify local, customized software programs/features (e.g., voice mail, electronic mail, and telecom features).
Physical Demands
The position spends the majority of time in meetings, sitting, or working at a computer.
Occasional lifting of network servers, and other computer equipment.
Travel to technical training may occasionally be required.
Special Conditions
Must be willing to travel and attend training programs off-site for occasional professional development.
Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
Must be able to successfully pass a pre-employment background check.
This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA).
The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services.
_________________________
SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce
In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources.
Diversity Statement:
Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community.
SOU Land Acknowledgement
We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (******************* and the Confederated Tribes of Siletz Indians (**************** are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people.
Notice to Prospective Employees
Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention.
An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: ****************************************************** A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call ************, or email ************************.
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