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Network associate skills for your resume and career

Updated January 8, 2025

4 min read

Quoted expert

Laura Kier

Below we've compiled a list of the most critical network associate skills. We ranked the top skills for network associates based on the percentage of resumes they appeared on. For example, 11.6% of network associate resumes contained troubleshoot as a skill. Continue reading to find out what skills a network associate needs to be successful in the workplace.

15 network associate skills for your resume and career

1. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how network associates use troubleshoot:

Contacted service providers, equipment vendors, and customers directly in order to troubleshoot and resolve network issues.
Provided advanced technical support for testing, troubleshoot, maintenance, and installation of telecommunications & network systems.

2. Switches

Here's how network associates use switches:

Review the code on each switch to ensure that the switches have been updated to the acceptable firmware level.
Experience troubleshooting/configuring switches, hubs, CSU/DSU, Edge Vehicles, 3com modem shelves and terminal servers.

3. Network Devices

Here's how network associates use network devices:

Configure logical and specific IP addresses for all network devices according to the network plan.
Ship network devices to domestic and international branch office.

4. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how network associates use technical support:

Provided technical support activities monitored computers/servers production process, resolved operational problems.
Provided escalation for technical support teams and management as needed.

5. Lan

Here's how network associates use lan:

Repaired, upgraded, and salvaged PCs and hardware and instructed faculty and students daily on PC and LAN usage.
Provided connection for LAN, WAN, and related applications.

6. OSPF

Here's how network associates use ospf:

Worked with Bay Network and Cisco access and backbone routers using OSPF, BGP, RIP and other routing protocols.
Maintained IP based Gigabit Ethernet network utilizing HSRP, BGP, OSPF ensuring Service Level Agreement goals are met.

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7. Windows Server

Here's how network associates use windows server:

Maintained DNS, DHCP, Active Directory, Replication and other services in Windows Server 2003.
Task included research, configuration and implementation of network technologies such as Blade server configuration, Windows Server on stacked configuration.

8. Series Routers

Here's how network associates use series routers:

Network consisting of Cisco 6500, 4500, 3800, 2900, 2800, and 2600 series routers with supporting modules.
Configured and administered Juniper M-series routers for ISP customer aggregation.

9. BGP

The Border Gateway Protocol (BGP) is a procedure that facilitates the exchange of routing information among different networks connected through the internet. It also refers to the electronic language used among internet routers, to determine how a piece of information is sent from one router to the other over the network. This process is extremely quick that occurs within mini-seconds, enabling the internet to function properly.

Here's how network associates use bgp:

Configured BGP multi-homing connecting two different service providers.
Worked on RIB nexthop flattening on complex service provider network at inter autonomous system by BGP protocol.

10. Trouble Tickets

A trouble ticket is another term for a support/help ticket. At the point when a client or worker has an issue, they present a record, or ticket, to the IT group depicting their issue. The group records significant data on the ticket and uses it for correspondence between the client and the group.

Here's how network associates use trouble tickets:

Utilize trouble tickets software to track, document and escalate tickets and ensure a timely resolution and closure.
Analyzed various network tools, opened and completed work and data trouble tickets, and dispatched field technicians.

11. Network Issues

Here's how network associates use network issues:

Escalate and push network issues to resolution within company and with our vendors.
Managed nightly batch reports and resolved network issues.

12. EIGRP

Here's how network associates use eigrp:

Converted an entire network protocol from EIGRP into OSPF, maintaining compatibility with external agencies utilizing EIGRP protocol redistribution.
Configured whole deployment of routers internally and externally for EIGRP Protocol.

13. Network Problems

Here's how network associates use network problems:

Resolved network problems and maintained network integrity for all Long Island sites, supporting several thousand clients.
Assisted in the distributed computing troubleshooting and diagnostics of network problems.

14. Network Equipment

Here's how network associates use network equipment:

Oversee inventory for network equipment in NYC, Princeton, and Clifton Data Center and support network team at the sites.
Network maintenance checks, configure and manage printers, copiers, and other miscellaneous network equipment.

15. TCP/IP

Here's how network associates use tcp/ip:

Interfaced directly with client to provide real time support on network related issues based on OSI Model and TCP/IP protocol suite.
Resolved technical issues in customer network hardware and software using the more detailed OSI model vs the TCP/IP model.

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What skills help Network Associates find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What network associate skills would you recommend for someone trying to advance their career?

Laura Kier

Network Design and Administration Instructor

Computer Networking is a dynamic field with a wide variety of opportunities in many different industries. Some skills that will be more important in general are skills in software defined networking and automation. Skills in the DevOps field will be necessary, as well as skills leveraging AI tools. Cybersecurity is always important and using AI tools to enhance security and monitoring is necessary.

Do you want to know more?

List of network associate skills to add to your resume

The most important skills for a network associate resume and required skills for a network associate to have include:

Troubleshoot
Switches
Network Devices
Technical Support
Lan
OSPF
Windows Server
Series Routers
BGP
Trouble Tickets
Network Issues
EIGRP
Network Problems
Network Equipment
TCP/IP

Telecommunication
Unix
T1
VPN
Network Operations
DHCP
Network Infrastructure
IOS
Frame Relay
VTP
Network Performance
HSRP
MPLS
Windows NT
Linux

Juniper
DNS
ASA
Acls
PC
STP
Network Connectivity
Technical Assistance
Cisco Asa
Network Security
Catalyst
VoIP
Nexus
NAT

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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