Network communications analyst jobs near me - 180 jobs

A leading healthcare organization is seeking an IT Vendor Management Lead to oversee mission-critical suppliers in telecom and call center platforms. This position will require managing agreements, ensuring vendor accountability, and leading a team to optimize service delivery. Candidates should have over 7 years of experience in IT vendor management, strong negotiation skills, and financial acumen. The role offers a competitive salary and comprehensive benefits package. #J-18808-Ljbffr

We are seeking a Network Support Specialist to join our team in a hybrid capacity. This role is responsible for managing and monitoring network infrastructure, ensuring performance, security, and reliability. Key responsibilities include incident management, device monitoring, network troubleshooting, application support, and assisting with upgrade projects. The position requires strong collaboration with technical teams and effective communication with both technical associates and executives. Should have experience with Windows OS, Linux systems, Cisco and Juniper networking equipment, and familiarity with monitoring tools. A four-year degree in an IT-related field is required, and experience in a retail environment is highly preferred. This role includes an on call rotation on Sunday & Saturdays, as required every 6 weeks, On call hours are 11PM Friday evenings to 11PM Sundays, Normal shift hours are 3PM - 11PM, Monday through Friday, Hybrid schedule (onsite presence required for testing or as needed--majority is remote) *Job Type & Location*This is a Contract to Hire position based out of New Albany, OH. *Pay and Benefits*The pay range for this position is $28.00 - $32.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in New Albany,OH. *Application Deadline*This position is anticipated to close on Jan 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Scheduled Hours 40 Firewall focused Network Engineer provides complex technical and analytical work in serving as a resource for networking, enterprise network planning, high-level troubleshooting, security, network system administration, and/or networking products and services. Work includes the design, review of internal and external infrastructure requirements, technology evaluation, testing, and developing guidelines for implementation. Consults with clients and/or vendors to determine future network systems requirements, their costs, design additions, solutions to complex network operating problems, and the design of network security systems. Serves as expert on the network and network services, including serving as a resource to more junior analysts in network problem solving and design. This includes determining needs and researching new technology additions and improvements to the network. He or she may also function as a technical specialist for network management systems or telecommunications networks (data, video, and voice-over IP), network architecture, network systems administration, network services, and converged network services. Employee requires a general understanding of all aspects of networking (routing and switching, data center, wireless, security, etc.) with a specialty in at least one. Job Description Primary Duties & Responsibilities: * Works with customers to develop requirements for network services and then to design cost-effective, secure and reliable solutions to meet those requirements. * Prepares and maintains detailed network documentation both for networking team and end users. * Configures and manages central network components (including network firewalls, Site to Site VPN firewalls, and Remote Access VPN firewalls to provide service to end users and departments. Triage and evaluate daily firewall requests into security policy and NAT rules. * May serve as team leader for more junior-level analysts. * Provides tier three resource for various network performance and connectivity issues; assists the Network Operation Center (NOC) analysts when called upon. * Works with SOC to establish policies and procedures for managing the network. * Stays current with new technologies, with a focus on routing, switching, wireless and security technology. * Configures and manages security perimeter devices (firewalls and VPN gateways) to provide service to end users and departments. * Performs other duties as assigned. Working Conditions: Job Location/Working Conditions * Normal office environment Physical Effort * Typically sitting at a desk or a table Equipment * Office equipment The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: Bachelor's degree or combination of education and/or experience may substitute for minimum education. Certifications/Professional Licenses: No specific certification/professional license is required for this position. Work Experience: Network And Server (4 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Candidate will have extensive knowledge with routing (BGP, EIGRP, OSPF), switching (VLANs, Spanning Tree) and network firewalls to include Cisco ASA, Cisco Secure Firewall, and Palo Alto NGFW. Detailed understanding of technical issues to design architecture for stable technologies. Familiarity with Python scripting language to include the requests library used to make API calls to automate firewall and network device configuration and management. Candidate will have experience with managing and configuring Palo Alto NGFW and VMs and understanding operational aspects and configuration such as dynamic updates, monitoring threat logs, and managing GlobalProtect VPN software. Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Customer Service, Leadership Communication, Negotiation, Network Infrastructures, Organizational Planning, Project Administration, Technical Consulting, Technical Solution Design, Technical Support, Technology Solution Delivery Grade G14 Salary Range $75,200.00 - $128,800.00 / Annually The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal * Up to 22 days of vacation, 10 recognized holidays, and sick time. * Competitive health insurance packages with priority appointments and lower copays/coinsurance. * Take advantage of our free Metro transit U-Pass for eligible employees. * WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness * Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family * We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. * WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: ****************************** EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Zachary Piper Solutions is seeking a Shipboard Network Engineer / System Administrator SME to support the U.S. Department of Transportation. This role provides IT network engineering and system administration support for the Office of Maritime Security and the National Security Multi-Mission Vessel (NSMV) Program. The ideal candidate will have extensive experience with maritime network architecture, cybersecurity hardening, virtualization, and enterprise systems administration. Location: Fully Remote w/ 25% travel (Typically 2-3 days per travel segment with a sea test event that may be up to 5 days) Responsibilities: * Provide network engineering and system administration support for MARAD programs, including NSMV network acceptance and testing. * Serve as a subject matter expert for maritime network operations, security, hardware, software, and IT space configuration. * Collaborate with MARAD's Office of Ship Operations to ensure readiness for continuous operations supporting DoD, DHS, and other agencies. * Support audits, assessments, exercises, and training for contracted ship managers and government operators. * Assist in mitigation and remediation processes following approved corrective action plans. * Provide network architecture and security expertise throughout the System Development Life Cycle (SDLC). * Support acquisition and maintenance of Authority to Operate (ATO) for NSMV systems. * Administer and maintain Windows Server and Linux systems across shipboard and shore environments. * Manage Active Directory, including authentication services, DNS, DHCP, certificates, and GPOs. * Perform server patching, configuration management, system monitoring, and troubleshooting. * Manage VMware vSphere/ESXi hosts, vCenter, virtual networking, storage, and shipboard virtualization clusters. * Apply DISA STIGs for cybersecurity hardening and compliance. * Maintain system baselines, documentation, backup/recovery procedures, and configuration standards. Qualifications: * Associate's degree in computer science or related field required; Bachelor's preferred. * 8+ years of experience in maritime network engineering and system administration. * Expertise in maritime network architecture, virtualization, server administration, and emergency response. * Experience with Cisco networks, Windows Server, Linux, and Active Directory. * Familiarity with U.S. Coast Guard and International Maritime Organization network requirements. * Strong understanding of SDLC, cybersecurity compliance frameworks (RMF/NIST), and DISA STIGs. * Ability to work with customers to assess needs, resolve issues, and deliver solutions. * Proficiency in Microsoft Office Suite and collaboration tools. * U.S. Citizenship required. Preferred: * Navy, Coast Guard, or maritime network background. * VMware VCP and Microsoft Server/Active Directory certifications. * Cisco CCNA or CCNP certification. Compensation: * $130,000 - $150,000 (Based on years of relevant experience) Benefits: * Comprehensive benefits package including medical, dental, vision, 401k paid time off, federal holidays, and sick leave. Application Period: Opens on 12/23/2025 and will be accepted for at least 30 days from the posting date. #LI-NJ1#LI-Remote

The Opportunity: Launch Your Career in Global Data Infrastructure Are you passionate about networking, meticulous about data, and ready to kickstart your career in the high-growth field of fiber network infrastructure? We are seeking a highly motivated and detail-oriented Fiber Network Mapping Specialist to join our team. This role is your entry point into understanding the physical architecture of a global fiber network. You won't just be entering data; you'll be trained to build and maintain the ever growing footprint of our customer fiber network. We are looking for candidates with foundational knowledge, an appetite for complex problem-solving, and a commitment to high-quality work. If you are eager to learn from expert engineers and want your work to have a tangible impact on global connectivity, this is the role for you. Core Responsibilities Digital Modeling: Learn to document, edit, and manage all Outside Plant (OSP) long-haul fiber networks fiber assets interconnecting various Points-of-Presence (POPs) types. This includes recording fiber connectivity, cable routes, splice records, and physical layer specifications to be used by vendors for installation, maintenance, and troubleshooting. Data Integrity & Translation: Be trained to review engineering diagrams, design schematics, and vendor As-Built documentation. You will learn to translate this physical information into accurate digital records using specialized software (e.g., OSPi, Netcracker, ArcGIS). Modeling Support: Assist senior specialists in ensuring the accuracy and logical structure of the field infrastructure assets by reviewing design drawings, schematics, diagrams, performing detailed data checks, and helping resolve discrepancies between the physical infrastructure and its digital representation. Documentation & Process: Work with the team to digitize, record, and verify all passive and active network elements, ensuring all changes (Moves, Adds, Changes) are properly logged and memorialized in the system. Cross-Functional Teamwork: Provide support by running basic network data reports, assisting with capacity checks, and facilitating communication between the engineering, installation, and field survey teams. Visualization Tools: Utilize software such as AutoCad, Google Earth/Maps to visualize, plan, and communicate network paths and layouts. Qualifications: This role is structured for growth and development. We value aptitude and enthusiasm as much as direct experience. Required Foundational Knowledge & Skills Telecommunications Interest: Foundational knowledge or proven interest in telecommunications construction techniques, networking principles, or fiber optic technology. Attention to Detail: Demonstrated ability to be highly organized and meticulous when working with data or complex documentation. Computer Literacy: Proficiency with Google suite (especially Sheets) and a strong ability to learn new, complex software platforms quickly. Communication: Excellent written and verbal communication skills; the ability to clearly document technical information for various audiences. Documentation Mindset: An understanding of the importance of creating and maintaining clear process documentation and technical guides. Desirable Experience Any exposure to specialized fiber network management software (e.g., OSPi, Netcracker, ArcGIS, SmallWorld). Familiarity with interpreting technical schematics or blueprints. Basic knowledge of fiber network infrastructure, routes, splicing, racks, panels, or cabling standards. Location: Remote first - Applicant must be a commutable distance to Denver, CO Salary Range $98,040.00 - $154,800.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care. Professional Network Manager (Internal title: Care Pathway Development Manager) Prior sales experience and clinical experience within the hearing health industry Successful candidate will live in the Cleveland area Travel up to 60% of the time Application deadline: January 18, 2026 Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care. About the role Cochlear is helping people hear, and be heard, all over the world. Come be a part of our amazing mission! If you have sales experience and have worked in a hearing health clinical setting, this is a fantastic opportunity to join the Cochlear Provider Network team at the global leader in implantable hearing devices! In this role, you will be based in Cleveland, Ohio. This role is responsible for developing and sustaining a professional network that connects referring healthcare providers with cochlear implant (CI) programs to expand patient access to implantation services. Acting as a liaison and educator, the leader fosters multidisciplinary collaboration, establishes referral pathways, and promotes consistent standards of care across specialties. Key responsibilities include engaging providers to build collaborative connections, delivering evidence-based education on cochlear implants, equipping professionals with tools to identify candidates, and coordinating with marketing and sales teams to align outreach and communication strategies. Ultimately, this role ensures that patients are efficiently identified, referred, and supported through seamless care pathways, while providers benefit from shared resources, training, and ongoing communication. Key Responsibilities Deliver a plan to identify and meet with professionals to establish collaborative connections between referring professionals and CI programs/providers to support transitional care pathways in an assigned market Educate professionals within network; deliver compelling, evidence-based messaging that communicates the clinical and patient impact of cochlear implants Provide professionals with educational tools to support candidacy identification and processes to accelerate connection to CI provider within the network for patients HCP deems appropriate candidates Develop plan with consumer marketing and engagement teams for target market to align outreach and awareness of the professional network for specialty care inclusive of cochlear implantation Key Requirements To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview: Bachelor's Degree or Equivalent Work Experience 3‐5 Years of Experience Clinical and Sales Experience Prior clinical experience within the hearing health industry Proven success in hearing health industry sales/business development Strong communication and interpersonal skills. Maintains close and collaborative communication with field and corporate teams Ability to travel 60% with overnight stays Total Rewards In addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits. Pay Range in the United States: $130,000 - $137,000 based upon experience, as well as an annual bonus opportunity of 7.5% of base salary. Exact compensation may vary based on skills, experience, and location. Benefit package includes medical, dental, vision, life and disability insurance as well as 401(K) matching with immediate vesting, Paid Time Off, tuition reimbursement, maternity and paternity leave, Employee Stock Purchase Plan and pet insurance. Who are we? Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind - thinking about their needs. For this reason, our products, services and support will continue to evolve and improve. We are by our customers' side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives and working in an organization where they can be part of bringing the mission to life each day. Learn more about what our Field Sales employees are saying about working at Cochlear: What makes Cochlear's sales organization unique? What excites you most about Cochlear's future? Physical & Mental Demands The physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to be in a stationary (seated/standing) position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving/critical thinking skills to discern and convey information. May be asked to occasionally transport/move up to 30 pounds, depending on the position. Specific vision abilities required by this job include ability to adjust focus. The individual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product specifications, procedures and processes to customers (whether internal or external). Influence, organization/classification of information and planning are also required. The work environment is a home/office environment, clinical or hospital environment. This is representative of the environment an individual may encounter while performing the essential functions of this job. Apply now by completing your application form online. Applicants must meet the job specific application criteria to be considered. Visit our careers site at *********************** to learn more. Cochlear Americas is an Equal Opportunity Employer. We will provide reasonable accommodations for qualified individuals with disabilities. If you require accommodation with completing the online application, please contact us via web or phone at ************.

Job Description If you got into healthcare to make a difference, you're in the right place. We're looking for a values-driven, mission-focused, dynamic Network Partnerships Manager who is passionate about working with seniors (and their families), especially those navigating challenges with dementia. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that's you, read on! What's Rippl? At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring dementia care to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we're ready to take action. We're reimagining what dementia care for seniors can be. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around dementia care, for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER and hospital. Our Mission The Rippl Mission is to enable more good days for those living with dementia and their families. Our Core Values At Rippl, we live and breathe a set of shared, core values that help us build the best team to serve our patients, families and caregivers. We're fed up. Today's dementia care isn't working. Too many families are struggling to find the support they need, and too many seniors are left without the care they deserve. We know it can be done better-so we're doing it. We're changemakers. We're pioneering a new, better care model that actually works for people living with dementia and their families. We use evidence-based care, technology, and human connection to deliver the support that people need-when and where they need it. And we're proving it works. We're in a hurry. The need for high-quality dementia care has never been greater. The number of people living with dementia is growing at an unprecedented rate. Families need help now, and we refuse to wait. We start with yes. We don't let barriers stop us. When faced with a challenge, we figure it out-together. We're problem-solvers, innovators, and doers who find a way to make things happen for the people who need us. We care for those who care for others. Great care starts with the people delivering it. We are obsessed with supporting our care team-because when they feel valued and empowered, patients and caregivers get the care they deserve. Join the movement We're looking to find other changemakers who are ready to join our movement. The Role: The Network Partnerships Manager will be responsible for developing, managing, and maintaining strategic partnerships that fill service area gaps for our GUIDE program. This role builds collaboration between external partners and internal teams, ensuring all partnerships are set up for success, efficiently managed, effectively deliver services, and are compliant. This role will both build relationships with home care partners and administer the program to ensure high-quality services are delivered for all eligible patients. Building relationships focuses on identifying partners with coverage in the service areas important to Rippl, negotiating relationships and contracting, and facilitating smooth partner onboarding and support processes. The Network Partnerships Manager will also maintain critical datasets and tools, such as CMS portals, accounting systems and clinical systems. Responsibilities Partnership Development & Management Work with existing partners to onboard new offices as needed and ensure they are set up in CMS (Medicare) Develop and establish new partnerships to fulfill home care service needs in key locations Negotiate relationships with potential partners, track the progress of multiple partnership opportunities, manage contracting, and onboard partners to CMS Manage existing partnerships to address gaps in care, invoice issues, and other partner inquiries, and ensure smooth communication and collaboration between our organizations Prepare and deliver training materials, webinars, and resources to support partner success Track service delivery and perform QA to ensure partner Service Level Agreements are met and contract terms are maintained Maintain partner contact information and service area coverage in systems and databases including Salesforce, and CMS portals Cross-functional Collaboration Collaborate with Growth and Partner Success to understand service area needs and identify new partner opportunities. Work closely with the Guide Program Manager to submit partner rosters and ensure proper documentation of service areas Coordinate with Clinical and Patient Engagement teams to support patient care issues, document standard operating procedures and job aids for internal teams, and support training as needed Identify and pursue opportunities to improve processes and patient, partner and care team experience CMS Partner Requirements Management Collaborate with the GUIDE Program Manager to submit and maintain accurate partner rosters and zip code lists for CMS Oversee partner invoicing, ensuring reconciliation and timely approvals Other Duties as Assigned Support GUIDE functions as necessary to ensure smooth operations and responsiveness to CMS requirements Develop reporting and analysis to support team functions Qualifications Bachelor's degree in healthcare administration, business, or a related field 3+ years of experience in partner management, program management, business development, provider relations or healthcare operations Strong ability to build relationships and manage external partnerships Excellent organizational and project management skills, with experience in managing data tools and reporting Home care agency experience, familiarity with healthcare partnerships and CMS or Medicare programs is a plus Strong communication skills, both written and verbal, to facilitate partner meetings, training, and ongoing collaboration Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously Ability to work flexibly and collaboratively in a fast-paced environment What's in it for you Development, mentoring and training designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility Fast growth company with opportunities to take on more responsibility or develop into new roles Flexible work environment and the opportunity to work from home Competitive compensation 401(k) plan with a company contribution Medical, Dental and Vision coverage for you and your family Life insurance and Disability Remote Work stipend Generous Paid Time Off Pay Range Details The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location. Role: Range is $75,000 - $98,000 depending on experience We are going to make some very big waves starting with a small Rippl - come join us!

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for helpdesk Analyst in Columbus OH. The selected person will help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally. Qualifications Mandatory Requirements/Time 1. 1 Year I.T experience 2. 1Year Troubleshooting experience 3. 1 Year experience documenting procedures Desired Skills/Time • Service Now experience is desired. Additional Information In person interview is acceptable.

Recognized as one of Forbes 2024 “America's Best Large Employers” and named to the Forbes 2024 "Best Employers for Diversity", Labcorp is seeking to hire a Managed Care Network Administrator. The Contract Administrator is a key position within the Managed Care Department. The Managed Care Administrator reviews all documents including Labcorp's standard Managed Care Laboratory Services Agreement, Third Party Agreements, Amendments, Addendums or Extensions to an existing contract or agreement, Non-disclosure Agreements, Work Orders and Statements of Work (SOW), Letters of Intent (LOI), Letters of Agreement (LOA), Memorandums of Understanding (MOU), Term Sheets and Responses to Bids, Requests for Proposal (RFP) or Requests for Information (RFI). Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility. Responsibilities: The Contract Administrator has four main tasks: Create and/or edit a document that is consistent with Managed Care Review Committee (MCRC) approval and the terms negotiated by the Managed Care Representative. Ensure the document has been reviewed and approved by Legal and all terms are approved or modified to meet legal approval. Maintain documents and update databases. Documents and associated work papers must be maintained for access and easy retrieval. Appropriate databases must be updated and maintained to include contracts management system and the Managed Care Contract Terms Worksheet. Assist the Managed Care Representative with defined tasks to meet the obligations of the Managed Care Agreements. The Contract Administrator must ensure that pricing terms have been submitted and received approval from the MCRC or its designee if required. The document must be updated to reflect MCRC pricing terms and, in coordination with the Managed Care Representative, be consistent with negotiated terms submitted on the Contract Term checklist. If specific terms are outliers with Labcorp standard policies or practices, necessary approvals must be provided by the Managed Care Representative and filed into the contract management system. Agreements requiring Law Department approval shall be forwarded to the Law Department after the Contract Administrator reviews and redlines proposed changes to the documents. Once reviewed for changes and financial approval, the responsible attorney shall identify the contract as approved through contract management system or by communicating in writing that the version of the agreement has been reviewed and approved. An agreement may be approved provided certain changes/corrections are made. It is the responsibility of the Contract Administrator to ensure that the changes/corrections are made prior to document execution. The Contract Administrator shall be responsible for ensuring that the contract is signed by an authorized representative of Labcorp and for ensuring that a fully executed original is returned. If the agreement is not approved, then the Contract Administrator must work with the Managed Care Representative to explain key issues for discussion with the client. All managed care documents must be maintained in a way they can be produced upon limited notice. Upon execution, all agreements and supporting documentation including but not limited to correspondence concerning negotiations, necessary approvals of Senior Management, MCRC and the Law Department must be kept and maintained by the appropriate contract administrator within the contract management system record. The Managed Care Contract Terms Worksheet must be updated with the final terms and pricing. To ensure that all requirements of the Managed Care Agreements are met, the Contract Administrator may assist Managed Care Reps to perform required tasks such as PSC and financial reporting. Requirements Associate's degree required. Bachelor's degree preferred. 3+ years managing legal contracts Basic understanding of Managed Care and contract terms or Paralegal experience Knowledge of Access, Word, and Excel Basic understanding of state and federal insurance laws/regulations Ability to draft legal language Application Window: Open through 1/15/2026 Pay Range: $80,000 to $85,000 All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Network Support Technician - (Work from Home with 50% Travel to Fresno & Madera Area) Compensation: $23 - $25 per hour Overview: Nexus HR is looking for a skilled Network Support Technician to assist our clients in the Fresno and Madera area. This role is work-from-home, but requires 50% travel to client sites in Fresno and Madera. The ideal candidate will have 2 to 4 years of IT experience, strong knowledge of Windows systems, computer hardware, networking, cybersecurity, tech support, and hold a relevant IT certification. We are seeking someone who is reliable, proactive, and able to communicate effectively when solving technical issues in a fast-paced environment. About the Job This full-time Network Support Technician role is work-from-home but requires up to 50% travel to support onsite needs in Fresno and Madera Clients. In this role, you will support users and systems across these locations by providing first-level technical assistance, maintaining IT equipment, and assisting with daily IT operations. You will also help with system administration tasks, troubleshoot network issues, maintain documentation, and support cybersecurity best practices. This position is ideal for someone who enjoys hands-on problem-solving, working in a dynamic environment, and collaborating with a growing IT team. Duties and Responsibilities: Technical Support Provide first-level support for hardware, software, and network issues. Respond to help desk tickets, diagnose problems, and provide timely resolutions. Set up, configure, and maintain desktops, laptops, mobile devices, and peripherals. Install and update software applications. System & Network Administration Assist with user account creation, password resets, and permissions management. Support basic network troubleshooting (Wi-Fi issues, printer connectivity, VPN access). Monitor system performance and report irregularities to senior IT staff. IT Operations & Maintenance Maintain inventory of IT equipment and accessories. Set up and support conference room technology (projectors, video conferencing tools). Perform routine maintenance, updates, and patching for devices. Assist in onboarding/offboarding processes from an IT standpoint. Cybersecurity Support Ensure compliance with company security policies and best practices. Support antivirus, endpoint protection, and security update processes. Help identify and escalate potential security threats. Documentation & Reporting Maintain documentation for IT procedures, troubleshooting steps, and asset lists. Qualifications: 2 to 4 years of hands-on experience in IT support or a similar technical role. Bachelor's degree in Information Technology, Computer Science, or a related field. Any relevant IT certification (e.g., CompTIA A+, Network+, Microsoft, or equivalent). Proficiency in Windows operating systems, computer hardware troubleshooting, and basic networking. Experience with user account management, software installation, system maintenance, and resolving hardware/software issues; basic understanding of cybersecurity practices. Strong verbal and written communication skills in English. Must be authorized to work in the United States. Benefits: Dental Vision Medical 401(k) plan Paid Leave

SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! This position is responsible for the transformation, consolidation, and implementation of new and existing technology for the firm. This role will assist with numerous large and small-scale technical projects and will assist in the creation of strategic and long-term plans for the company. This position requires extensive experience with Network design, implementation and management. Experience includes but not limited to working with LAN, WAN, SDWAN, Cisco IOS, NX-OS, ASAs With Firepower, FTDs, ISR, MPLS, Dynamic Routing and Meraki MS, MX and MR equipment. This individual has a deep understanding of Cloud Networking with AWS VPC, NACLs, SG, Transit Gateways, Direct Connects and Multi-Region Peering connections. Deployment of Load Balancers, monitoring and configuration managers. Additionally, the position requires the ability to evaluate multi-vendor network technologies and interconnect them as one. The role also serves as an interface to the Application Development teams and IT Operations team for troubleshooting issues they are unable to resolve. Essential Job Functions: Oversees/Test/Implements new network hardware and topologies under Change Management Provides recommendations and technology-based solutions to business requirements Research, plan, and deploy new systems or technology as needed. Performs expert level diagnostics assessments on fixing or improving network communications for cooperate systems. Assist Systems Engineering team when required. Provides 2nd and 3rd level support to IT Operations, troubleshoots problems, answers hardware and software questions, and provides technical assistance Creates documentation for new technology implementation, operational procedures, and topology Builds new connections to partner companies or new acquisitions based on requirement Conducts detailed analysis, defining standards on Infrastructure design to optimize for future growth Works with ISP vendors for new site deployments and upgrades Work with cross functional teams providing education guidance and assistance on tools utilized in the organization. Maintains current knowledge of technology by attending appropriate educational training seminars or reading related documentation. Maintains a good working knowledge of all Corporation owned hardware and software Document problem resolutions into the appropriate systems Deals effectively with people and clearly communicates verbally and in writing Plans, organizes, and coordinates work assignments and prioritizes workload Knowledge and understanding of ITIL Manages the network engineering and network operations team and provides support when necessary. Other activities as may be assigned by your manager Qualifications/ Requirements: 2-year degree in related field or equivalent combination of education and experience to complete assigned duties, or equivalent combination of education and experience. Minimum of 8+ years of industry and/or relevant experience, typically with 2+ years in an AVP level role or external equivalent. 8 or more years' experience in Network Operations and Design preferred. 3 or more years' experience with Windows operation systems preferred. 3 or more years' experience with Linux operating systems preferred. Current Certifications preferred, CCNA R&S, CCPN, AWS Solutions Architect. Experience with Project Management. Excellent communication, interpersonal skills and professional appearance. Strong understanding of general Firewall, Router and Switching principals. Strong understanding of Cisco ASA Firewalls, ISR Routers, Nexus and Catalyst Switches, Meraki MX, MS and MR Equipment. Experience with HSRP and Dynamic Routing protocols such as BGP, EIGRP, OSPF. Extensive knowledge of Route based, and Policy based IPsec VPN, Remote Access VPN tunnels. Working knowledge of Monitoring tools such as SolarWinds NPM/NCM, PRTG. Knowledge working with Rancid, NPS servers, LDAP, RADIUS, TACACS, SCP, SNMP, SSH, DNS. Strong understanding of Wireless, Design/Implementation/troubleshooting and 802.1x. Experience working with MPLS, QOS, Zone Based Firewall. Experience working with Cisco Umbrella, AnyConnect and WLAN controller. Familiarity with AWS Cloud native services: Deployment of VPCs Subnets, Route Tables, Transit Gateway, IGW, NACLs, Security Groups, Multi-Region Peering. Experience with Multi-Cloud, Multi-Vendor network connectivity using, VPNs, Direct Connects, MPLS and SDWAN. Experience with Load Balancer technologies and principals. Strong knowledge troubleshooting L2/L3 issues including voice, speed, and fragmentation. Knowledge interconnecting physical networking to Virtualized environments such as VMWare. Basic knowledge of Windows and Linux server administration. Self-motivated, with the ability to work in both a team environment and individually. Ability to understand and comply with the relevant department and/or corporate policies, procedures and guidelines as they pertain to customer support. Knowledge of relevant commonly used concepts, best practices, and procedures. Strong analytical ability, good judgment, strategic and multidimensional thinker Detail oriented and organized. Must be able to physically to handle and set up technology equipment. Can require lifting to 50lbs. Flexibility to work shifts outside of normal working hours. Possible overnight travel, up to 25%. Requires the ability to be on call and support a 24/7/365 operations #LI-AS1 #LI-remote Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $110,000.00 - $130,000.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal

This posting is to gather interest for the Network Support Technician I. We are not currently hiring, but will be contacting candidates when we have an opening. GCI's Network Support Technician I will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests. Proactively monitor and respond to network alerts, working as the customer's advocate. Coordinate maintenance and installation activities that may impact services; detect, act upon, and track all problems. Provide answers to questions, resolve routine inquiries, and triage/escalate complex issues to a higher tier of support. Customers include external and internal customers, vendors, and 3rd party call centers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: * Provide technical support and customer education, via inbound calls, chat, in writing, instant messaging, or e-mail in an efficient and professional timely manner. * Follow established procedures, implement escalation process and event management by working directly with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: * ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. * BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. * COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. * Ability to interact with a wide variety of business, operations, and technical staff. * COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. * Demonstrated good verbal and written communication skills. * Ability to explain technical activities to customers. * COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. * CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. * Demonstrated strong customer service skills with attention to detail, active listening, and problem-solving skills. * RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. * RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. * Demonstrated administrative and organizational skills. * Ability to accurately document procedures and technical processes. * Ability to handle multiple events simultaneously in a fast-paced and ever-changing work environment. * General understanding of Information Technology. * SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. * Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. * Knowledge and operating skills in mainstream operating systems. Network Support Technician I Additional Job Requirements: This is an entry level position within the Network Support team. Works under close supervision performing general tasks as directed, completing routine routing assignments on time. Provides first level customer support; assisting with the resolution of technical and service trouble reporting issues. Functions as the customer advocate ensuring technical problems and issues are resolved or escalated in a timely manner. Communicates all maintenance and installation activities that may impact services provided to customers to detect, act on and track all problems. Essential Duties: Tier I Support: * First point of contact via email, phone calls, monitoring, etc. Identify and filter incidents, service requests, dispatches, and provide basic support and troubleshooting, i.e., password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support. Ensure all required information per processes and procedures for Tier II and Tier III issues where solutions have been documented. * Basic customer support including requests for voice services support, knowledge base lookup, and directing customers to self-service web-based solutions. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis * High School diploma or equivalent. * Minimum of six (6) months experience in a customer service or call center environment. * Preferred: * Associate degree in telecommunications, computer science, electronics or relevant field. * Microsoft, ITIL, CompTIA, Cisco certifications. * Telecommunications experience. * Other telecom industry or job specific certifications. DRIVING REQUIREMENTS: * This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: * Work is primarily sedentary, requiring daily routine computer usage. * Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. * Ability to accurately communicate information and ideas to others effectively. * Physical agility and effort sufficient to perform job duties safely and effectively. * Ability to make valid judgments and decisions. * Available to work additional time on weekends, holidays, before or after normal work hours when necessary. * Must work well in a team environment and be able to work with a diverse group of people and customers. * Virtual workers must comply with remote work policies and agreements. * Additional background checks, security checks, and/or participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy the conditions of a contract or proposed contract with a business partner or client. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

About NECC: Nebraska Early Childhood Collaborative is a nonprofit that supports parents and childcare providers by giving them the resources they need to give children the education they deserve. Our programs and services reach more than 500 childcare business owners in Nebraska, creating impact for children, families, and communities across the state. What it's like to work here: NECC provides its employees with a casual work environment (no traditional dress code policies here!), excellent benefits, and all the technology and tools needed to do the mission-focused work that we do. We know that to best serve our mission, our employees need a healthy work-life balance. We provide work-from-home flexibility, 9 holidays off per year, a lengthy winter break, plus Summer Fridays. (Be sure to ask about Summer Fridays during your interview - they're awesome!) Since we're all about children here, we encourage creativity, learning, and fun in the workplace! We hold frequent employee events as well as multiple training and development opportunities throughout the year. Ultimately, NECC is a forward-thinking organization that hires mission-driven people who are dedicated to using their various talents to serve families and children in our community; we hope you'll be one of them. About the job: The Child Care Network Specialist aids and mentors child care program owners and directors in accessing supports, programs, and initiatives to further their growth as small business owners. This includes recruiting child care providers to join our network, helping them through the licensing process, and providing resources, training, and mentoring to help their businesses thrive. Duties include: Act as a main point of contact for child care educators seeking to enroll in NECC programs and services. Provide comprehensive assistance in the enrollment process for child care educators, guiding them through available programs and services within the Child Care Network, ensuring they have the necessary information and support to successfully join and benefit from the network's offerings. Facilitate engaging and informative programs, workshops, and training series for child care providers on early childhood education and key business topics related to successfully operating and managing a child care business. In collaboration with the others on the Child Care Network team, create, develop, modify, and evaluate the program offerings of the Child Care Network to support innovative and best business practices for early childhood education programs. Respond to provider inquiries and connect them with all available Child Care Network or other resources. Serve on local and state committees representing NECC as appropriate. Participate in opportunities to foster individual learning, leadership, professional development, and training. About you: We are looking for the following qualifications: Associate's degree in Human Services, Early Childhood Education, Business, or related field required; bachelor's degree preferred. Two or more years of experience working in a family child care or center-based program required. Valid driver's license and car insurance required. Mission-driven with a commitment to making early childhood come first in Nebraska. Knowledge of the needs of child care providers and child care business practices. Knowledge of community initiatives and resources. Ability to collect and analyze data for purposes of continuous quality improvement. Highly motivated, taking initiative to achieve goals. Strong creative problem-solving skills, highly organized, and detail oriented. Demonstrated flexibility and willingness to learn. Ability to engage in reflective supervision practices. Strong written and oral communication skills, including public speaking. Strong interpersonal and relationship building skills. Ability to work with individuals from various backgrounds. High degree of discretion when dealing with sensitive situations or confidential information. Proficiency in Microsoft Office products (Word, Excel, Outlook) and other forms of technology. Ability to work individually as well as collaboratively in a team environment. Ability and willingness to work evenings and weekends to attend/facilitate community meetings and events. ***An equivalent combination of education, work experience, and lived experience will be considered if the above qualifications aren't fully met, so long as that combination is sufficient to successfully perform the duties and responsibilities of the job. If you'd like to be part of something special, please apply! Nebraska Early Childhood Collaborative provides equal employment opportunities to all employees and applicants and prohibits discriminatory hiring practices. We are committed to the equal treatment of all employees and applicants and will not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy, gender identity/expression, and sexual orientation), age, disability, veteran status, parental status, genetic information, or any other characteristic protected by federal, state, or local laws. Equal Opportunity Employer

Responsibilities & Qualifications RESPONSIBILITIES Under general supervision, assist in the design, configuration, and troubleshooting of the VTC collaboration infrastructure Provide engineering support for design, configuration, installation and sustainment of all software and hardware infrastructure including patch and vulnerability management Work on VTC tasks/projects as designated by the Team Lead and/or PM Coordinate with the Vendor PM, Government PMO, and government user representatives to ensure accurate solutions and user satisfaction on technical matters Develop required specifications for simple to moderately complex troubleshooting Provide technical escalation support for all VTC, Streaming Video and IPTV/Digital Signage trouble- tickets that cannot be resolved by the VOC Technical Admins Provide coordination with Data Center Managers requesting rack space, power, and connections to infrastructure devices Provide coordination requesting subnet and VLAN be created for the VTC, IP/TV DS infrastructure when deploying new installs Perform CODEC updates and other technical administrative duties as assigned Assist the team in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management Support the team in the installation and troubleshooting of VTC endpoints within the DLA enterprise VTC infrastructure Create, update, and manage trouble tickets in the DLA Service Now ticketing system Maintain and update the Configuration Management (CM) process, tracking changes to the DLA Enterprise VTC Network Perform proactive maintenance and Tech Refresh planning for VTC infrastructure hardware/software Ensure all VTC components are configured per DISA STIGs, Federal IA policies, and US CYBERCOM directives Provide software and configuration updates as required by DOD IA directives Provide over-the-shoulder training and/or familiarization to required personnel on all VOC activities including, infrastructure configuration, deployment, architecture and engineering, when required Create and update documentation, including CONOPS, SOPs, and troubleshooting guides Must, at times, be able to perform above or below acting position to fulfill duties of VTC Administrators or VTC Leads REQUIRED QUALIFICATIONS DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following): CCNA Security CySA+ GICSP GSEC Security+ SSCP Computing Environment Certifications: 200-301 Cisco Certified Network Associate (CCNA) AND (one of the following within 6 months of start date): 100-150 Cisco Certified Support Technician (CCST) Networking 100-160 Cisco Certified Support Technician (CCST) Cybersecurity Clearance: Must possess Secret Clearance with IT-I Sensitivity Experience: Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing and/or Networking field, including deployment, trouble shooting, and supporting VTCs in a dynamic environment. Experience with IPTV, Digital Signage, and Streaming preferred but not required. Overview We are seeking a Telecom Network Engineer to join our team supporting DLA's Video Operations Center (VOC) in Columbus, OH. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP" As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Columbus, OH (on-site) Type of environment: Office Noise level: Medium Work schedule: Schedule is first shift (0800-1600) Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizen Secret clearance with IT-I sensitivity required OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.

**Responsibilities & Qualifications** **RESPONSIBILITIES** + Under general supervision, assist in the design, configuration, and troubleshooting of the VTC collaboration infrastructure + Provide engineering support for design, configuration, installation and sustainment of all software and hardware infrastructure including patch and vulnerability management + Work on VTC tasks/projects as designated by the Team Lead and/or PM + Coordinate with the Vendor PM, Government PMO, and government user representatives to ensure accurate solutions and user satisfaction on technical matters + Develop required specifications for simple to moderately complex troubleshooting + Provide technical escalation support for all VTC, Streaming Video and IPTV/Digital Signage trouble- tickets that cannot be resolved by the VOC Technical Admins + Provide coordination with Data Center Managers requesting rack space, power, and connections to infrastructure devices + Provide coordination requesting subnet and VLAN be created for the VTC, IP/TV DS infrastructure when deploying new installs + Perform CODEC updates and other technical administrative duties as assigned + Assist the team in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management + Support the team in the installation and troubleshooting of VTC endpoints within the DLA enterprise VTC infrastructure + Create, update, and manage trouble tickets in the DLA Service Now ticketing system + Maintain and update the Configuration Management (CM) process, tracking changes to the DLA Enterprise VTC Network + Perform proactive maintenance and Tech Refresh planning for VTC infrastructure hardware/software + Ensure all VTC components are configured per DISA STIGs, Federal IA policies, and US CYBERCOM directives + Provide software and configuration updates as required by DOD IA directives + Provide over-the-shoulder training and/or familiarization to required personnel on all VOC activities including, infrastructure configuration, deployment, architecture and engineering, when required + Create and update documentation, including CONOPS, SOPs, and troubleshooting guides + Must, at times, be able to perform above or below acting position to fulfill duties of VTC Administrators or VTC Leads **REQUIRED QUALIFICATIONS** + DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following): + CCNA Security + CySA+ GICSP + GSEC + Security+ SSCP + Computing Environment Certifications: + 200-301 Cisco Certified Network Associate (CCNA) AND (one of the following within 6 months of start date): + 100-150 Cisco Certified Support Technician (CCST) Networking + 100-160 Cisco Certified Support Technician (CCST) Cybersecurity + Clearance: + Must possess Secret Clearance with IT-I Sensitivity + Experience: + Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing and/or Networking field, including deployment, trouble shooting, and supporting VTCs in a dynamic environment. Experience with IPTV, Digital Signage, and Streaming preferred but not required. **Overview** We are seeking a Telecom Network Engineer to join our team supporting DLA's Video Operations Center (VOC) in Columbus, OH. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at **************** . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP"As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. **Additional Job Information** **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + Location: Columbus, OH (on-site) + Type of environment: Office + Noise level: Medium + Work schedule: Schedule is first shift (0800-1600) Monday - Friday. May be requested to work eveningsand weekends to meet program and contract needs. + Amount of Travel: Less than 10% **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** US Citizen Secret clearance with IT-I sensitivity required **OTHER INFORMATION** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. **Job Locations** _US-OH-Columbus_ **ID** _2025-8037_ **Category** _Network Administrator/Engineer/Architecture_ **Type** _Regular Full-Time_

NTT DATA's Client is seeking a Smart Hands Supervisor to be responsible for the supervision, training, and development of a ~15 member team supporting data center and remote IT infrastructure services across a 24/7/365 hospital environment. This role ensures efficient dispatch and execution of field service requests via ServiceNow, monitors service quality and SLA adherence and drives continuous improvement initiatives. The supervisor manages on-site resources and workload distribution, sets performance objectives, conducts evaluations, and maintains compliance with hospital protocols. Additionally, this position provides cross-coverage for the Smart Hands Dispatcher and the Infrastructure & IDF Supervisor as needed, making flexibility, operational awareness, and leadership critical to success. **This role requires working onsite daily at our client's facility and requires employee to be fully COVID and flu vaccinated on or before start date, to the extent required by applicable law. Team Supervision & Leadership Provide day-to-day supervision for 15 field technicians delivering Smart Hands support across multiple sites. Oversee training, onboarding, skills development, and coaching aligned to team goals and technical requirements. Set clear performance objectives, conduct staff evaluations, and manage performance improvement plans as needed. Develop and manage working and on-call rosters, ensuring adequate coverage at all times including holidays and after-hours. Foster a culture of accountability, safety, and professionalism within the team. Operational Dispatch & Workflow Coordination Oversee ticket dispatch, field technician assignments, and task prioritization using ServiceNow. Coordinate with NOC, network engineering, and project teams to align field activities with technical directives. Track work orders in real time, adjust assignments based on urgency or technician availability, and ensure timely completion. Backfill Dispatcher role when needed, managing ticket queues and communications with stakeholders ServiceNow & SLA Oversight Monitor ticket accuracy, SLA compliance, and closure metrics within ServiceNow. Conduct periodic audits and reporting to identify trends, gaps, and workflow improvements. Escalate critical issues and coordinate with leadership or external vendors for urgent resolution Cross-Coverage & Support Serve as backup to the Infrastructure & IDF Supervisor, supporting 800+ IT closets and modular infrastructure tasks as needed Reporting & Communication Generate and distribute daily/weekly/monthly activity and performance reports. Provide operational insights to leadership, including staffing needs, training gaps, and incident trends. Act as a liaison between Smart Hands, Facilities, NOC, Engineering, and other stakeholder teams. Basic Requirements 2+ years of experience managing or supervising technical field service teams (hospital environment preferred). 4+ years of hands-on experience with network infrastructure, structured cabling, or data center operations. Additional Skills & Certifications Demonstrated ability to coach, mentor, and evaluate technical staff performance. Familiarity with managing shift schedules, on-call rotations, and emergency response planning. Experience with ticketing/reporting systems; ServiceNow experience strongly preferred. Strong organizational, conflict resolution, and multitasking skills. Ability to lift 50 lbs., work on ladders, and operate in physically demanding environments. Reliable transportation and a clean, insurable driving record. COVID-19 and flu vaccination (required for access to clinical facilities) CompTIA A+, Network+, or Cisco CCNA. Experience using cable testers, fiber/copper diagnostic tools, or environmental monitors. Strong proficiency in Microsoft Excel, Word, PowerPoint. Skilled in creating reports, dashboards, or operational performance summaries. Ability to communicate clearly across technical and non-technical teams. Visio or AutoCAD knowledge a plus for layout documentation. About NTT DATA Services: NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($40.00 - 45.00/Hour). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. \#LI-NorthAmerica

Senior Lead Network Engineer IIEmployment Type: Full TimeDepartment: Information Technology CGS is seeking an experienced Senior Lead Network Engineer to join a team focused on the evaluation, enhancement, and maintenance of a large-scale network project that includes both wired and wireless network infrastructure and related hardware & software. The project's objectives are to evaluate the current setup of existing disparate networks and design & implement a network infrastructure that encompasses the wireless, wired, and software network requirements. The project will also include consultation regarding hardware and software necessary to facilitate the proper support for this encompassing infrastructure, and the associated systems testing, vulnerability assessments, and quality assurance needed to implement the new setup. This Network Engineer will interface with state and local governmental personnel, internal stakeholders, subject matter experts, and vendor(s) who will provide development services. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Operate and manage NPS network infrastructure;- Improve infrastructure monitoring and reporting capabilities based on the deployment of network management software;- Develop, maintain and deliver infrastructure documentation relating to the network infrastructure within the NPS environment;- Review current best practices and provide recommendations for architecture, design, management and operation of the network infrastructure;- Administration of the Cloudpath (or equivalent) onboarding process, monitoring and troubleshooting of wireless network health, maintenance of wireless network infrastructure, implementation of network security patches and software/firmware updates, from 0800 to 1700 PST, Monday-Friday;- Assess the NPS network infrastructure and make recommendations on improvement and optimization;- Define and conduct testing procedures for new infrastructure projects;- Implement technology solutions within the NPS network environment;- Provide design guidance on network solutions within NPS infrastructure projects;- Provide informal training and knowledge transfer to NPS resources on best practices and theory of operation relating to network products. Qualifications:- Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Business, Information systems or a related discipline.- Strong documentation skills including updating JIRA Tickets, Wiki Pages and Network Diagrams- Ability to communicate with end users, cross-organizational staff and technical assistance center.- CWNA Certification or equivalent- BCNE Certification or equivalent- Experience utilizing (RF) site survey tools such as Ekahau, RF Scanners and Wireshark packet capture software- Strong knowledge of layer 2 switching and layer 3 routing protocols; including VLANs, 802.1w, OSPF and VRRP- Strong knowledge of network security including; 802.1x, MAC Authentication, ACLs, RADIUS and Certificate of Authority (CA)- Strong knowledge of troubleshooting RF and LAN issues- Working knowledge of LINUX, MS Server 2013, VMware, etc.- A Master's Degree in Engineering, Computer Science, Business, Information systems or a related discipline- At least 3 years experience with disaster recovery plan creation / implementation testing or projects - Experience with penetration testing, vulnerability assessment, and vulnerability testing- Experience with cyber threat information collection and analysis- Working knowledge of Agile/SCUM project management methodologies- Additional Industry certifications/licences Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Email: ******************* #CJ

Job DescriptionThe Intermediate Network Administrator supports administration of enterprise networks, implements STIGs, and assists with COMSEC requirements. This role ensures secure and reliable operation of DISA network services.Key Tasks & Responsibilities Configure and maintain routers, switches, and firewalls. Apply STIGs to network devices and document results. Support COMSEC key management and crypto device operations. Assist with network troubleshooting and secure configuration baseline s. Education & Experience Bachelor's degree or equivalent experience required 3-5 years network experience required participate in the management of the COMSEC key and crypto deployment to the cryptonet support the DISN controlling authority by issuing, resupplying, and destroying keying material for customers of the DISN according to Telecommunications Service Order and operational needs Act as DISN COMSEC liaison to National Security Agency. Develop and provide detailed ad hoc DISN COMSEC Reports. Create/maintain accurate records of keying materials issued for specific aspects of the cryptonet with sufficient detail to manage the membership of the cryptonet, assess the impact of, and recover from a compromise. Create/maintain accurate records of keying materials issued for specific aspects of the cryptonet with sufficient detail to manage the membership of the cryptonet, assess the impact of, and recover from a compromise. Immediately notify the COMSEC Manager/Custodian of all non-compliant COMSEC issues If the network key is compromised, the contractor shall advise the COMSEC Manager/Custodian and cryptonet members to initiate emergency supersession or extend cryptographic periods of network key by exception. Experience with DISA NIPR/SIPR/JWICS environments preferred. Certifications DoD 8570 IAT Level II / 8140 Compliance Required after fully in place CompTIA Security+ CE Security Clearance Secret Clearance Required Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.) Onsite at Fort Meade, any remote work must be justified and approved before even considered. IND1 Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations. Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at ***********

Date application must be received for priority consideration by: November 20, 2025 Closing Date or if blank, Open Until Filled: Job Family Group: Support Staff Support Staff Classification Title: Operating Systems/Network Analyst 2 Division/Department: Finance and Administration/Information Technology Compensation Range (commensurate with experience): Salary Range 32I-2, $28.94-$36.06 per hour, $5,017-$6,250 monthly FLSA Status: Non Exempt Appointment Basis: 12-month Time Type: Full-time Benefits Eligible: Yes Renewable/Non-renewable/Grants/Limited Duration: Renewable This position must possess and maintain a current, valid Driver License: Yes This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes Remote Work Type: On Campus Work Hours: M-F 8-5 Flexible schedule when required. Worker Status: Must be able to legally work in the United States without visa sponsorship SPECIAL INSTRUCTIONS TO APPLICANT: Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration. For inquiries and additional information, please contact Human Resource Services via email at *********** or by phone at *************. To view SOU's very generous benefits and pension programs available to eligible positions, please visit *************************************************************************************************************** Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, ****************************************** demonstrates our value and commitment to our employees. POSITION DESCRIPTION: Information Technology provides information resources and technology services to the entire campus community, in support of the academic mission. IT also provides technical assistance in the design, acquisition, installation, and maintenance of the campus information technology, media, and telecommunications infrastructure, including: desktop computer equipment; institutional databases; enterprise-wide applications; technology equipped classrooms, distance learning classrooms, telecommunications systems; centralized access to a campus-wide software library, remote on-line services, open-access and program specific computer labs, consulting, training, and user support. Information Technology provides assistance to University leadership in strategic planning for technology initiatives that strengthen both efficiency and effectiveness. The ability to interact with a diverse population is essential. This position is responsible for the maintenance and administration of server, infrastructure, and application systems that service the SOU Campus Network. This includes configuring enterprise solutions to meet customer expectations and requirements, align with the mission and goals of the University, and comply with Information Technology department standards, policies, and procedures. The position shares system administration responsibilities with the other members of the Infrastructure Services Team. Duties performed include: Setup and provisioning of enterprise applications. Setup and provisioning of new servers, including virtual servers. Developing specifications and project plans for operating systems and enterprise software deployments. Collaborating with the other system and network administrators to design, monitor, and support the university's infrastructure, including physical, logical, security, and disaster recovery. Monitoring and patching servers for security and operating system updates. Cooperating with the other members of the Infrastructure Services Team to design, maintain, and update the university's enterprise directory. Supervising student employees involved in server systems activities. Working closely with User Services staff. Supporting escalated technical issues. Installing operating system upgrades. Maintaining electronic logs and other records for periodic review. Performing regularly scheduled maintenance. Configuring and maintaining network printing operations. Maintaining a test environment for research and development on new operating systems and other system software. Performing system backups and file restores. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. This job requires a flexible work schedule, as server and systems maintenance often must happen after normal business hours and on weekends. Minimum Requirements This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. SOU interprets these minimums as a Bachelor's degree in Computer Science, Information Systems, or other related field, and four (4) years experience OR equivalent combination of education, technical training and experience totaling eight (8) years and demonstrated experience administering and supporting enterprise server environments (e.g., Windows Server, Red Hat/Ubuntu Linux) and virtualization technologies (e.g., VMware, Hyper-V). Typical skills for each core function are cited below. Operating Systems Analysis Knowledge of internal operating system technology, computer operations and hardware, and network communications theory; Ability to use operating system languages as defined by the campus and ability to perform systems-level programming in a distributed, networked environment; Ability to use performance monitoring software and interpret results; Ability to perform preventative and remedial maintenance to operating system(s); Ability to interface/integrate campus defined operating system(s) with software and other systems; Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications; Knowledge of applications programming techniques and procedures; Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and application code; Ability to research and survey new products and/or releases, such as productivity tools; Ability to establish and document operations procedures; Knowledge of network operating systems and network architecture, configuration, and protocols; Knowledge of client-server technologies. Operating Systems Administration Familiarity with scripting languages (PowerShell, Python, or Bash) for automation. Knowledge of system management and security/control procedures; Knowledge of database design, structure development, features, operations, programming, and data access principles; Knowledge of data communication network architecture, configuration, protocols, and interfaces; Knowledge of operating systems and storage capacity, including ability to perform capacity planning; Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems; Ability to develop and execute disaster recovery plans; Ability to establish data security standards and procedures; Ability to tune database systems and maintain database software. Strong understanding of Active Directory or LDAP directory services. Network Planning and Implementation Knowledge of network activities, configuration, protocols, and interconnectivity requirements for internal/external information transmission; Computer/video skills on specific applicable hardware and software; understanding of system functionality and components; Specialized vendor training or licensing to meet a specified departmental need; Ability to interpret data on system usage and develop engineering specifications to support changing service levels; Ability to interpret and apply broad regulatory standards and technical specifications to assignments; Ability to monitor and manage vendor relationships to ensure responsiveness and quality. Identity & Access Management: Demonstrated experience with IAM platforms such as Okta, AWS IAM, or similar enterprise identity management solutions Authentication Protocols: Working knowledge of SAML 2.0, including configuration and troubleshooting of SAML-based SSO integrations Network Services: Proficiency in DNS administration (zone configuration, record types, troubleshooting) and DHCP management (scope creation, reservations, lease management) Knowledge of essential network and system security concepts Working understanding of firewalls and network ACLs Understanding of file system and application permissions (e.g., Read, Write, Execute; inheritance) Knowledge of encryption basics (e.g., symmetrical vs. asymmetrical encryption, AES, RSA, cipher suites) Certificate and PKI basics (e.g., digital signatures, certificate authentication, certificate authorities, certificate lifecycle management) Preferred Requirements Industry certifications such as Microsoft Certified Systems Engineer (MCSE), Red Hat Certified Engineer (RHCE), VMWare Certified Professional (VCP), Okta Certified, Box Certified. COMPTIA certified. Experience with the account management in systems such as , Okta, Active Directory, or Workday. Experience with Workday Experience with the Box Enterprise file storage system Experience with database systems (Oracle, MS SQL Server, MySQL) Experience with high-availability clustering (MS, Novell, SQL Server). Experience with enterprise directories (Active Directory, eDirectory, LDAP). Experience with enterprise data backup systems (Veeam, Backup Exec, Syncsort). Experience with enterprise storage systems (iSCSI, SANs, NAS) Experience with virtualization technologies (VMWare, MS HyperV, Xen, KVM). Experience with router and switch configuration. Experience with Network Security Appliances (Palo Alto, SonicWALL, Sourcefire). Experience with configuration management software (Puppet, Chef, SaltStack). Experience with infrastructure monitoring software (Zenoss, Nagios, Zabbix, Icinga). Management, Microsoft Fore Front Identity Manager). Experience working within enterprise Information Security frameworks to protect data and secure systems. Essential Functions Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive: (80%) Shared Network and System Administration Work includes evaluation of technical options; consultation with systems engineers, user support teams, users, and management to determine specifications; creation of design documents, determining configuration standards; with consideration given to reliability, usability and ease of ongoing maintenance. Design and implement network support systems -- Responsibilities include; performing evaluation of technical options; consultation with systems engineers, management, vendors, and end users to determine system specifications; creation of detailed design, and configuration plans that consider fault tolerance, reliability, upgradeability; development of implementation strategies which ensure rapid deployment, ease of conversion, and integration with other network systems. The following duties are shared with the Infrastructure Services Manager and other team members: Installation, upgrade, and maintenance of server hardware and operating systems. Installation, upgrade, and maintenance of network security hardware and software. Installation, upgrade, and maintenance of enterprise software. Installation, upgrade, and maintenance of network storage. Installation, upgrade, and maintenance of desktop hardware, operating systems, and applicationssoftware. Planning and coordinating the deployment of new application software/systems, and the upgrade of existing application software/systems, including support for distributed campus enterprise applications. General enterprise-level administration of all of the resources listed above, including monitoring and security. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. Maintain system documentation, including network diagrams, procedures, and configuration details Responsible for designing and managing account creation and deletion processes. Configure and manage Single-Sign-On (SSO)integrations across multiple applications and services utilizing SAML and OAuth/OIDC. Administer and maintain enterprise identity and access management (IAM) systems, including Okta and AWS IAM in cloud platforms such as AWS, GCP, and Entra/Azure. Identity management administration. Oversee DNS and DHCP services, including zone management, record maintenance, and IP address allocation (5%) Network Printing Configure and maintain a network printing environment for the campus network. Assist User Services staff with the creation of network printers. Maintain print accounting and management software. (5%) Data Backup and Recovery Maintain a schedule of backup jobs for university systems. Perform media rotation, and media lifecycle tasks. Restore data as needed. Maintain disaster recovery systems and associated procedures. (10%) Technical Support Troubleshoot network and enterprise application system problems. Ensure system reliability and 7×24 operation of the network and other enterprise systems. Informs Help Desk personnel of system outages, actions undertaken to remedy system problems or failures, and estimated time of resolution for a given system outage. Ensure that systems problems have been efficiently and effectively remedied. Assist User Services with user account configuration issues as necessary ensuring that SOU account administration procedures and guidelines are followed. Plan and submit projects to Change Management for projects which may impact users, or the campus community. Skills, Knowledge, and Abilities Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations. Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist. Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment. Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations. Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems. Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy. Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters Demonstrated ability to work with a high level of productivity and accuracy/attention to detail. Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Expressed skill to independently analyze software functionality through technical documents, and design and document efficient/effective work processes; ability to independently analyze software problems, test probable causes, and recommend sound solutions. Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email. Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies. Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures. Demonstrated ability to provide training and direction to student assistants. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Knowledge of internal operating system technology, computer operations and hardware, and network communications theory Ability to use performance monitoring software and interpret results. Ability to perform preventative and remedial maintenance to operating system(s). Ability to interface/integrate campus defined operating system(s) with software and other systems. Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications. Ability to establish and document operations procedures. Knowledge of network operating system and network architecture, configuration, and protocols. Knowledge of client server technologies. Knowledge of data communication network architecture, configuration, protocols, and interfaces. Knowledge of operating systems and storage capacity, including ability to perform capacity planning. Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems. Ability to develop and execute disaster recovery plans. Ability to establish data security standards and procedures. Ability to tune database systems and maintain database software. Knowledge of communication transmission technologies (e.g., circuit and packet switching, satellite uplink, etc.). Knowledge of network traffic and performance parameters to interpret variance and service impact to users. Ability to analyze network/systems problems using appropriate test structures and related diagnostics (e.g., protocol analyzer, T-bert analyzer, spectrum analyzer, etc.). Understanding of connectivity, system integration, and traffic issues. General knowledge of telecommunication network design, topology system interface, and protocols to meet support requirements. Understanding of telephone switching technology support, data/video communications, and transmissions media and their performance capabilities. Knowledge of telecommunications and video industry standards. Ability to install network subsystems and to modify local, customized software programs/features (e.g., voice mail, electronic mail, and telecom features). Physical Demands The position spends the majority of time in meetings, sitting, or working at a computer. Occasional lifting of network servers, and other computer equipment. Travel to technical training may occasionally be required. Special Conditions Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. Must be able to successfully pass a pre-employment background check. This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA). The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services. _________________________ SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources. Diversity Statement: Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community. SOU Land Acknowledgement We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (******************* and the Confederated Tribes of Siletz Indians (**************** are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people. Notice to Prospective Employees Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention. An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: ****************************************************** A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call ************, or email ************************.