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Become A Network Communications Technician

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Working As A Network Communications Technician

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $95,983

    Average Salary

What Does A Network Communications Technician Do

Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

Duties

Network and computer systems administrators typically do the following:

  • Determine an organization’s network and computer system needs before setting one up
  • Install all network hardware and software and make needed upgrades and repairs
  • Maintain network and computer system security and ensure that all systems are operating correctly
  • Collect data in order to evaluate and optimize network or system performance
  • Add users to a network and assign and update security permissions on the network
  • Train users in the proper use of hardware and software
  • Interpret and solve problems when a user or an automated monitoring system alerts them that one exists

Administrators manage an organization’s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly. They also make sure that employees’ workstations are working efficiently and stay connected to the central computer network. Some administrators manage telecommunication networks.

In some cases, administrators help network architects design and analyze network models. They also participate in decisions about buying future hardware or software to upgrade their organization’s network. Some administrators provide technical support to computer users, and they also may supervise computer support specialists who help solve users’ problems.

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How To Become A Network Communications Technician

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Network Communications Technician Jobs

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Average Length of Employment
Network Technician 3.1 years
Network Operator 3.0 years
Network Installer 2.2 years
Network Assistant 1.8 years
Top Employers Before
Technician 9.8%
Manager 3.9%
Top Employers After
Technician 7.7%
Manager 4.4%

Do you work as a Network Communications Technician?

Network Communications Technician Demographics

Gender

Male

77.6%

Female

20.7%

Unknown

1.7%
Ethnicity

White

60.3%

Hispanic or Latino

15.0%

Black or African American

12.5%

Asian

8.5%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

37.5%

Arabic

12.5%

Turkish

6.3%

German

6.3%

Vietnamese

6.3%

French

6.3%

Mandarin

6.3%

Carrier

6.3%

Dakota

6.3%

Italian

6.3%
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Network Communications Technician Education

Schools

University of Phoenix

16.7%

Missouri Western State University

8.3%

Remington College

6.3%

American University

6.3%

University of Houston

6.3%

Austin Community College

6.3%

J Sargeant Reynolds Community College

4.2%

Central Texas College

4.2%

Kalamazoo Valley Community College

4.2%

Kaplan University

4.2%

Community College of the Air Force

4.2%

Capella University

4.2%

University of Maine at Augusta

4.2%

Northern Virginia Community College

4.2%

American InterContinental University

4.2%

Fayetteville Technical Community College

4.2%

University of Scranton

2.1%

Northwest Missouri State University

2.1%

Columbus State University

2.1%

Daytona State College

2.1%
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Majors

Business

15.1%

Computer Information Systems

11.8%

Information Technology

10.9%

Computer Networking

10.1%

Computer Science

7.6%

Electrical Engineering

7.6%

Communication

5.9%

Electrical Engineering Technology

4.2%

Project Management

3.4%

Finance

3.4%

Food And Nutrition

2.5%

Geology

2.5%

Information Systems

2.5%

Accounting

2.5%

Management

1.7%

Psychology

1.7%

Nursing Assistants

1.7%

Biblical Studies

1.7%

Engineering Technology

1.7%

General Studies

1.7%
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Degrees

Bachelors

32.1%

Other

26.5%

Masters

16.0%

Associate

16.0%

Certificate

6.2%

Diploma

2.5%

Doctorate

0.6%
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Top Skills for A Network Communications Technician

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  1. Fiber
  2. Technical Support
  3. Troubleshoot
You can check out examples of real life uses of top skills on resumes here:
  • Installed, Disconnected, and maintained dedicated customers circuits, fiber optical cable, and system hardware on NEC ADM systems.
  • Provided telephone, online and e-mail-based technical support for Military users worldwide.
  • Identified and resolved problems using structured troubleshooting methods.
  • Devised self-help peer-to-peer project guiding employment of 6 members resulted in expanded video teleconference capability by 33%.
  • Negotiate dates, times and access arrangements associated with resolving customer service order fallout and trouble report.

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Top Network Communications Technician Employers

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